Honeywell VISTA-48 User Manual

ADEMCO VISTA-48 SERIES

K0750ENV2 5/11 Rev. A

Security Systems

User Guide

This control complies with EN50131-3:2009 and

conforms to UL requirements.

Table of Contents

Table of ContentsTable of Contents

Burglary System Overview .................................................................................................. 3

Basic Features ...................................................................................................................... 3

Exit/Entry Delays ................................................................................................................. 3

Before Arming (Ready [∗] Key) ............................................................................................ 4

Bypassing Zones ................................................................................................................... 4

Basic Arming Modes ............................................................................................................. 5

Disarming and Silencing Alarms......................................................................................... 5

Using the Keyswitch.............................................................................................................6

Emergency Alarms (Panic Keys) .........................................................................................6

Non-Alarm Functions ............................................................................................................ 7

Chime Mode ..........................................................................................................................7

Using the Voice Message Center ......................................................................................... 7

Using Macro Keys................................................................................................................. 7

System Devices ..................................................................................................................... 7

Follow-Me Feature (audio beeps) ........................................................................................ 8

Advanced System Functions (System Master and Master users only) .................... 9

Accessing Other Partitions .................................................................................................. 9

Defining Macro Keys ............................................................................................................9

Schedules............................................................................................................................. 10

Time and Date Functions ................................................................................................... 11

Event Log ............................................................................................................................11

Security Codes and Authority Levels ................................................................................ 12

How to Assign User Codes and Attributes........................................................................ 12

Testing and Maintaining the System ..............................................................................13

Testing the System ............................................................................................................. 13

Maintaining the System..................................................................................................... 13

Trouble Conditions ..............................................................................................................14

Fire Alarm System (If Installed) .......................................................................................15

Quick Guide to Basic System Functions ........................................................................16

Charts of Your System’s Features .................................................................................... 17

SYSTEM COMPATIBILITY NOTICE

Your Honeywell security system is designed for use with devices manufactured or approved by Honeywell for use with your security system. Your Honeywell security system is not designed for use with any device that may be attached to your security system's keypad or other communicating bus if Honeywell has not approved such device for use with your security system. Use of any such unauthorized device may cause damage or compromise the performance of your security system and affect the validity of your Honeywell limited warranty. When you purchase devices that have been manufactured or approved by Honeywell, you acquire the assurance that these devices have been thoroughly tested to ensure optimum performance when used with your Honeywell security system.

IMPORTANT: If the keypad beeps rapidly upon entering the premises, it indicates that an alarm has occurred during your absence and an intruder may still be on the premises. LEAVE IMMEDIATELY and CONTACT THE POLICE from a nearby safe location.

– 2 –

Basic Features

Basic FeaturesBasic Features

Partitions • Partitions provide three independent areas of protection, with each partition containing a group of

Zones • Each partition consists of specific protection points known as zones.

Keypads • The system is controlled from the keypad, and the keypad displays system status.

Voice Keypads • Voice Keypads (if installed), are functionally the same as other keypads.

Security Codes • Your installer assigned you a security code at the time of installation. This code is required to perform

Arm/Disarm • You can arm your system in several different modes, depending on whether you are staying in or

Exit/Entry Delays

Exit/Entry DelaysExit/Entry Delays

Exit Delay • When you arm the system, the system gives you a programmed amount of time to leave through the

Part. 1: _____ sec

• A slow beeping, if programmed, will sound during the exit delay period until the last 10 seconds, which

Part. 2: _____ sec

• If programmed, the keypad displays a countdown of the number of seconds of exit delay remaining.

Part. 3: _____ sec

• When exit delay expires, all zones become protected and cause an alarm if opened.

• Your system may have been programmed such that exit delay remains in effect until a final zone (e.g.

Exit Delay •••• Press the [∗∗∗∗] key if armed in STAY mode to restart the exit delay timer. Restart • This gives you time to open the entry/exit door to let someone in after arming STAY. The system

(if programmed) automatically re-arms when exit delay expires, which avoids having to disarm the system and then

Entry Delay • Gives you time to disarm the system when you re-enter through the designated entrance door. You must

• See your installer for your delay times.

Burglary System Overview

Burglary System OverviewBurglary System Overview

zones that can be armed and disarmed without affecting other zones or users.

• Partitioned systems can include a common area, which is an area shared by users of two other

partitions (such as a lobby in a building).

• Some users may be given the authority to view status and arm/disarm other partitions.

• See Accessing Other Partitions section for details.

• When a zone is faulted, its zone number is displayed on the keypad for easy identification.

• Each keypad is assigned a default partition for display purposes, and will show only that partition's

information.

• When entering codes and commands, sequential key depressions must be made within 4-5 seconds of

one another. If 4-5 seconds elapse without a key depression, the entry will be aborted and must be repeated from its beginning.

• If you make a mistake while entering a security code, stop, press the [∗] key, and then start over. If you

stop in the middle while entering a code, and then immediately start the entry over, an erroneous code might be entered.

Keypad Lockout: The system may have been programmed to lockout the keypads for 15 minutes if

more than 30 keystrokes (within a 15 minute period) are made without a valid user code plus command being entered. The message “Code Sabotage” is displayed during the lockout period.

• Voice announcements of system status (see Before Arming section)

• Voice chime, which can alert you to the opening of doors and windows while the system is disarmed

(see Voice Chime in Chime mode section)

• Message center, which lets you record and playback messages (see Using the Voice Message Center in

the System Overview section).

most system functions.

• Each security code can have a different authority level, which defines the functions each user can

perform. Refer to the Security Code section for details on adding and changing security codes.

leaving the premises.

• To arm the system, simply enter your security code followed by the desired arming mode key.

• To disarm the system, enter your security code followed by [1] OFF.

• Refer to the Arming/Disarming sections for specific arming commands.

designated exit door and/or certain other zones (if programmed) without setting off an alarm.

then changes to fast beeping.

exit door) has been closed for five seconds. Ask your installer.

re-arm it again.

• When the system is armed AWAY, reopening and closing the entry/exit door before exit delay time

expires (e.g., reentering to get a forgotten item) will restart the exit delay time.

disarm the system before the entry delay period ends, or an alarm will occur. NOTE: When entry delay is active (ex. opening the entry door), the entry delay time applies to all burglary zones in that partition.

Partition 1 Partition 2 Partition 3 Delay 1: _______ seconds Delay 1: _______ seconds Delay 1: _______ seconds Delay 2: _______ seconds Delay 2: _______ seconds Delay 2: _______ seconds

– 3 –

Exit Alarms • If an entry/exit door or interior zone is faulted when the exit delay ends (e.g., exit door left open), the

• Disarming the system before entry delay ends stops the alarm sound .

• The message " ALARM CANCELED " or "CA" is displayed on the keypad, along with a zone number

• No message is sent to the Central Monitoring Station.

• If you do not disarm the system before the entry delay ends, and an entry/exit door or interior zone is

• To stop the alarm, the system must be disarmed (your code plus OFF); to clear the display, enter your

• An “exit alarm” also results if an entry/exit door or interior zone is faulted within two minutes after the

To clear an exit alarm:

• Make the open zone intact, then

• Enter your code plus [1] OFF to clear the display.

Before Arming (Ready [

Before Arming (Ready [∗∗∗∗] Key)

Before Arming (Ready [Before Arming (Ready [

Not Ready •••• Before arming the system, you should close or bypass all protected doors, windows and (using [∗∗∗∗] key) other protection zones.

•••• Press [∗∗∗∗] to display open zones (do not enter code first).

•••• To bypass zones, see the Bypassing Zones section below.

• Some systems, if programmed, may allow arming even if selected zones in the exit route are faulted.

Voice Status: • Voice Keypads (if installed), can announce system status and faulted zones (up to 3 zone descriptors) if

• To turn Voice Status on/off: [#] + [0] [2] [4]

(also turns on Voice Chime mode; see Chime mode section)

• To announce System Status: Press [∗∗∗∗] STATUS key once.

• To announce faulted zones: Press the [∗∗∗∗] STATUS key a second time within 5 seconds of the first

Ready • All zones are closed or bypassed and you can now arm the system.

• Some systems, if programmed, may allow arming even if selected zones in the exit route are faulted.

Bypassing Zones

Bypassing Zones Bypassing Zones

Bypass Notes •••• You can bypass zones before arming the system or while the system is already armed.

• Your system may have a limit on the total number (1-7) of zones you may bypass (check with your

• Bypassed zones are unprotected and will not cause an alarm if violated.

• The system will not allow fire zones to be bypassed.

• Zones are automatically unbypassed when the system is disarmed.

• Vent Zones:

To Bypass •••• Security code + [6] BYPASS + zone numbers Zones • Use 2-digit zone number(s) for the zone(s) to be bypassed.

• Single digit zone numbers must be preceded by a zero (e.g. 05, 06).

• When finished, the keypad will momentarily display a "Bypass" message for each bypassed zone number.

• Wait for all bypassed zones to be displayed, then arm the system as usual.

• When armed, “ZONE BYPASSED” is displayed with the arm message.

•••• To display bypassed zones prior to arming, enter your security code and press the [6] BYPASS key. Quick Bypass •••• Security Code+ [6] BYPASS + [#]

• Wait for all bypassed zones to be displayed, then arm the system. Active? ____ • In a few moments, all open zones will be displayed and automatically bypassed. Make sure that only

• Allows you to easily bypass all open (faulted) zones without having to enter zone numbers individually.

system sounds an alarm and starts the entry delay timer.

indicating the faulted zone.

still open, the alarm sound continues and an "exit alarm" message is sent to the Central Monitoring Station. The message ""EXIT ALARM" or "EA" and the faulted zone number is displayed on the keypad.

code plus OFF a second time.

end of the exit delay.

Your system may have been programmed for this feature to minimize false alarms sent to the Central Monitoring Station. Ask your installer if "Exit Alarm" is active in your system. If so, check this box: [ ]

] Key)

] Key)] Key)

Depending on the programming, these zones, if left faulted when exit delay expires, will either be automatically bypassed or cause an alarm. See your installer.

Voice Status is on.

press

Depending on the programming, these zones, if left faulted when exit delay expires, will either be automatically bypassed or will cause an alarm. See your installer for your system’s programming.

installer).

if left open when arming the system (you do not need to manually bypass them). However, if a vent zone window is closed after arming, it becomes protected and will cause an alarm if opened again while the system is armed.

those zones that you wish to leave unprotected are bypassed, and that there are no other zones unintentionally left open.

This feature is useful if, for example, you routinely leave certain windows open when arming at night.

our system may have certain windows set as “vent” zones, which are automatically bypassed

– 4 –

Basic Arming Modes

Basic Arming Modes Basic Arming Modes

Stay • Security code + [3] (STAY)

• Causes: three beeps, armed STAY displayed, ARMED indicator lights

• Arms perimeter sensors, but interior sensors are left disarmed.

• Use when you want to arm the system with persons staying inside (or if you have pets that are moving

• Alarm sounds if any protected window or non-entry/exit door is opened.

• Persons entering later can enter through an entry/exit door, but they must disarm the system within the

Night-Stay • Security code + [3] + [3] (Internal) • Causes: three beeps, NIGHT-STAY displayed, ARMED indicator lights

• Same as Stay mode, plus pre-selected interior sensors, while other interior sensors are left disarmed.

• Use Night-Stay (internal) mode to provide increased security while staying inside.

• Persons entering later can use an entry/exit door but they must disarm the system and must not violate

• IMPORTANT: When Night-Stay mode is on, the selected interior zones are armed and cause an alarm if

Instant • Security code + [7] (INSTANT)

• Causes: three beeps, armed INSTANT displayed, ARMED indicator lights

• Arms same as Stay mode but with entry delay off.

• Use when staying inside and do not expect anyone to use an entry/exit door.

• An alarm sounds immediately if any protected perimeter window or any door is opened, including

• IMPORTANT: Arming in this mode greatly increases the chance of false alarms. Use extreme care in

Away • Security code + [2] (AWAY)

• Causes: beeping during exit delay, armed AWAY displayed, ARMED indicator lights

• Arms entire system (interior and perimeter).

• Use when nobody will be staying inside (including pets).

• An alarm sounds if a protected window or any door is opened, or if any movement is detected inside your

• When reentering through an entry/exit door, you must disarm the system within the entry delay period to

Maximum • Security code + [4] (MAXIMUM)

• Causes: same as Away mode; arms same as Away mode, but entry delay is off.

• Use when arming/disarming is being done from the outside (e.g. RF keyfob) Step Arming • Press designated key A, B, C, or D, if programmed, once, twice or three times depending on the

• First press: arm STAY; second press: arm Night-STAY; third press: arm AWAY

Quick Arm • Press [#] + arming command key, if programmed.

• This feature lets you press [#] in place of the security code when arming the system.

• The security code must always be used to disarm the system.

Function Key • Press and hold the assigned function key for 2 seconds, if programmed. Arming • You do not need to enter your security code before pressing the arming key.

• Arms in designated arming mode. See your installer for the designated functions.

Disarming and Silencing Alarms

Disarming and Silencing AlarmsDisarming and Silencing Alarms

Disarming • Security code + [1] OFF

• The “READY” indicator lights if all zones are secure

• The keypad emits a single tone to confirm that the system is disarmed.

To Silence a • Security code + [1] OFF Burglary Alarm • The “READY” indicator lights if all zones are secure

• The keypad emits a single tone to confirm that the system is disarmed.

To Silence a • Simply press the OFF key Fire Alarm • The “READY” indicator lights if all zones are secure

• The keypad emits a single tone to confirm that the system is disarmed.

Memory of • When an alarm condition occurs, the keypad displays the number(s) of the zone(s) Alarm that caused the problem, and displays the type of alarm.

• To Clear Alarm Display: Security code + [1] OFF again

• Note the zone in alarm on the keypad display, and make that zone intact (close door, window, etc.).

• The message remains displayed even after disarming the system, but can be cleared with another

IMPORTANT: If you return and the main burglary sounder is on, DO NOT ENTER, but CONTACT THE POLICE from a nearby safe location.

If you return after an alarm has occurred and the main sounder has shut itself off, the keypad will beep rapidly upon your entering, indicating that an alarm has occurred during your absence.

LEAVE AT ONCE, and CONTACT THE POLICE from a nearby safe location

throughout the premises).

entry delay period to avoid sounding an alarm.

any of the programmed interior zones to avoid sounding an alarm.

anyone enters those areas (e.g., waking in the middle of the night). To avoid sounding an alarm, you must disarm the system before any activity takes place in those zones.

entry/exit doors.

selecting this mode of arming.

premises.

avoid sounding an alarm.

arming mode desired. Each key press increases the level of security.

“disarm” sequence.

– 5 –

Using the Keyswitch

Using the KeyswitchUsing the Keyswitch

• Your system may be equipped with a keyswitch for arming and disarming.

• To arm in AWAY mode: Turn the key to the right for 1/2 second and release.

Keypads beep twice and the red indicator lights or flashes.

GREEN RED

• To arm in STAY mode: Turn the key to the right and hold for more than 1 second, then release.

Keypads beep three times and the red indicator lights or flashes.

• To disarm the system: Turn the key to the right and release. The red light turns off.

keyswitch-001-V1

Green Light:

• Lights when the system is disarmed and ready to be armed (no open zones).

• If the green light is off, the system is not ready (one or more zones are open).

Red Light:

• Lights or flashes when system is armed in AWAY or STAY mode. See your installer for the

meanings of the lit red light:

• Lit Steady = system armed AWAY or STAY and exit delay has expired

• Flashing = system armed STAY and exit delay timer active

• Rapid Flashing = an alarm has occurred (memory of alarm)

Emergency Alarms (Panic Keys)

Emergency Alarms (Panic Keys)Emergency Alarms (Panic Keys)

Your system maybe programmed to use special keys to manually activate emergency (panic) functions.

Silent Alarm

• Sends silent alarm signal to monitoring station.

• Causes no audible alarm or change in display indicating that a silent alarm has been initiated.

Audible Alarm

• Sends audible alarm signal to monitoring station.

• Causes a loud, steady alarm at keypad(s) and at any external sounders that may be connected.

Personal Alarm Fire Alarm

• Sends emergency alarm signal to monitoring station.

• Causes steady alarm sound at keypad(s), but not at external bells or sirens.

• Sends fire alarm signal to monitoring station.

• Causes temporal (pulsing) sound at external bells and sirens.

To use an Emergency Key

• Press and hold down for at least 2 seconds whichever lettered key on the keypad has been programmed

for the desired emergency function. OR Briefly press both keys of the assigned key pair at the same time

• See your installer for the functions that have been programmed for your system.

ZONE 95

ZONE 99

ZONE 96

ARMED

READY

OFF

MAXIMUM

CPU

INSTANT

READY

AWAY

TEST

CODE

STAY

BYPASS

CHIME

6164-010-V0

Lettered Panic Keys

PRESS BOTH KEYS OF DESIRED PAIR AT THE SAME TIME

ZONE 96

6164-011-V0

ZONE 95

ARMED

READY

OFF

MAXIMUM

CPU

INSTANT

READY

AWAY

TEST

CODE

STAY

BYPASS

CHIME

ZONE 99

Panic Key Pairs

– 6 –

Non

Non----Alarm Functions

NonNon

Chime Mode

Chime ModeChime Mode

Chime mode alerts you to movement within the premises while the system is disarmed.

Chime Mode on • Security code + [9] (Chime message appears)

• keypads sound three beeps whenever a protected door, window or other specified zone is opened.

• Pressing the [∗] READY key will display the open protection points.

Chime Mode off • Security code + [9] again (Chime message disappears) Voice Chime: • You can set the Voice Touchpads (if installed) to announce faulted (opened) entry/exit or perimeter

zones whenever normal Chime mode is on.

Voice Chime • [#] + [0] [2] [4] (normal Chime mode must be on first) on/off • When Voice Chime is on, faulted zones cause a voice status announcement, chime and display.

• When off, the sounder still provides chime if normal Chime mode is on.

Using the Voice Message Center

Using the Voice Message CenterUsing the Voice Message Center

The Voice Keypads feature a voice message center that lets you record and playback one message.

Basic Information

• The message can be up to 2.5-minutes long

• The message remains in the keypad’s memory until a new message is

recorded.

• The volume control of the message is adjustable.

• Refer to the procedures below when using the Message Center functions.

Alarm Functions

Alarm FunctionsAlarm Functions

RECORD

KEY

RECORD

STATUS

VOLUME

KEY

STAY

AWAY

OFF

VOLUME

PLAY

TEST

MAX

INSTANT

READY

BYPASS

CHIME

CODE

VOICE

FUNCTION

LEDs

SPEAKER

MESSAGE

LCD

DISPLAY

ARMED

READY

MIC

PLAY KEY

AND

UP VOLUME

MICROPHONE

Message Center Functions Record a • [#] FUNCTION + [0] VOICE + [1] RECORD (red MESSAGE LED lights) Message • Message remains in memory until a new message is recorded. End Recording • [1] RECORD (red MESSAGE LED flashes, indicating message waiting) Play a Message • [#] FUNCTION + [0] VOICE + [3] PLAY

• The recorded message plays and the red MESSAGE LED turns off.

Adjust the • [#] FUNCTION + [0] VOICE + [2] VOLUME keys, Volume • then press volume key [3] ↑ (up) or [6] ↓ (down)

• Adjusting message volume also adjusts status volume.

• Volume cannot be adjusted while playing.

Using Macro Keys

Using Macro KeysUsing Macro Keys

See Defining Macro Keys section in the Advanced System Features section for details on defining macro keys.

Macro Keys • The “A”, “B”, “C” or “D” key may have been pre-programmed as a “macro” key.

• Macros can be activated only by users authorized to perform the macro’s function.

Using a • Press and hold the defined Macro key for at least 2 seconds. Macro Key The “Enter User Code” prompt appears and remains displayed for up to 10 seconds.

• Enter your 4-digit user code.

• The programmed macro sequence begins automatically after the user code is entered.

System Devices

System DevicesSystem Devices

Your system may be set up so that it can control certain lights or other electrically operated devices.

About System Devices

To Activate Devices

To Deactivate Devices

• Some devices may be automatically turned on or off by the system.

• You may be able to override automatically controlled devices.

• Some devices can be manually turned on or off using the commands described below.

• See your installer for a list of devices that may be set up for your system.

• Security Code+ [#] + [7] + nn (nn = 2-digit device number)

• Devices associated with that device number activate.

• Security Code+ [#] + [8] + nn (nn = 2-digit device number)

• Devices associated with that device number deactivate.

STATUS

KEY

VOICE

KEY

FUNCTION

KEY

DOWN

VOLUME

6160V-00-005-V0

– 7 –

Follow----Me Feature (audio beeps)

FollowFollow

Me Feature (audio beeps)

Me Feature (audio beeps)Me Feature (audio beeps)

About FollowMe/Beeps

To enter a follow-me phone number

• This feature lets users of each partition enter a phone number that the system will call in the event of an

alarm at the protected premises, thus alerting the user to the alarm.

• The message sent consists of a series of tones (beeps).

• If an alarm occurs, the system dials the follow-me phone number once, waits a short time after dialing

(about one ring), then begins the message tones (regardless of whether the call is answered). If the call is answered before the second ring, you should be able to hear the message tones.

• In the event it takes longer than two rings to answer the call, it is possible the tones will have been

completed and the call disconnected. To help ensure that you will hear the tones, you can set a repeat count (1-7 repeats) that will cause the tones to be repeated that number of times, giving you a better chance of hearing them. Note that only the tones are repeated during the single follow-me phone call; the dialing is not repeated.

• You can also program one or more 2-second pauses after the phone number, which will delay the tones by

that amount of time. This can help give the listener time to hear the tones. E.g., Adding four pauses will delay the tones until after the phone rings twice.

• User code + [#] + [6] [1]

• The current follow-me phone number (if one exists) for the user’s partition is displayed:

• Press [∗] to clear the number.

• Enter the desired phone number. The number is automatically associated with the partition in which it

is entered.

To include a 2-second pause in the number, press [#] at the point in the entry the pause is desired (it

displays as “–“). Pauses entered at the end of the number will allow dialing but will delay the tones by the amount of pause programmed.

If no number is desired, leave the entry blank and go to the next step.

• Press [∗] to save the new number.

The following prompt appears:

• Enter the number of times, 1-7, the tones should be repeated during the follow-me phone call.

FM Phone No. 18009216704--_

FM Repeat 1-7 1

– 8 –

+ 16 hidden pages

Honeywell VISTA-48 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual