Honeywell MP Nova Mark II, MP Nova6 TT, MP Nova4 DT, MP Nova4 TT, MP Nova6 DT & User Manual
MP Nova Mark II
MP Nova4 DT, MP Nova4 TT, MP Nova6 DT &
MP Nova6 TT
User Guide
Disclaimer
Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other
information contained in this document without prior notice, and the reader should in all cases consult HII to
determine whether any such changes have been made. The information in this publication does not
represent a commitment on the part of HII.
HII shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or
consequential damages resulting from the furnishing, performance, or use of this material. HII disclaims all
responsibility for the selection and use of software and/or hardware to achieve intended results.
This document contains proprietary information that is protected by copyright. All rights are reserved. No
part of this document may be photocopied, reproduced, or translated into another language without the
prior written consent of HII.
Firmware (Software) Agreement
The enclosed firmware (software) resident in the printer is owned by licensor or its suppliers and is licensed
for use only on a single printer in the user’s Trade or Business. The User agrees not to, and not to authorize
or permit any other person or party to, duplicate or copy the firmware or the information contained in the
non-volatile or programmable memory. The firmware (software) is protected by applicable copyright laws
and Licensor retains all rights not expressly granted. In no event will licensor or its suppliers be liable for
any damages or loss, including direct, incidental, economic, special, or consequential damages, arising out
of the use or inability to use the firmware (software).
Information in this document is subject to change without notice and does not represent a commitment on
the part of Honeywell. No part of this manual may be reproduced or transmitted in any form or by any
means, for any purpose other than the purchaser's personal use, without the expressed written permission
of Honeywell.
Trademarks
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
Microsoft, Windows, and the Windows logo are either registered trademarks or registered trademarks of
Microsoft Corporation in the United States and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
All other brand and product names are trademarks, service marks, registered trademarks, or registered
service marks of their respective companies.
Patents
For patent information, please refer to www.hsmpats.com.
Copyright © 2016 Honeywell International Inc. All rights reserved.
ii MP Nova Mark II User Guide
MP Nova Mark II User Guide iii
Contents
Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii
Product Service and Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii
Send Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii
Agency Compliance and Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1
Important Safety Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Printer Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
About the Printer Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2
Learn About the Printer Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Identify the Printer Box Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
MP Nova4 DT & MP Nova6 DT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
MP Nova4 TT & MP Nova6 TT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Identify the Parts of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
MP Nova4 & 6 DT – Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
MP Nova4 & 6 TT – Printer Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Open and Close the Printer Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Open the MP Nova4 & 6 DT Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Close the MP Nova4 & 6 DT Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Open the MP Nova4 & 6 TT Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Close the MP Nova4 & 6 TT Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
How to Set Up Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3
Printer Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
MP Nova4 & 6 DT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
MP Nova4 & 6 TT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Peel-Off Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
MP Nova4 & 6 DT Peel-Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
MP Nova4 & 6 TT Peel-Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Insert Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
MP Nova4 & 6 DT/TT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Peel-Off Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Insert Ink Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
MP Nova4 & 6 TT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Printer Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4
Printer Configuration Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
iv MP Nova Mark II User Guide
Printer Configuration Utility (NETira CT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
USB Connection Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
How to Use NETira CT Configuration Utility. . . . . . . . . . . . . . . . . . . . . . . . 33
Windows Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Printer Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
5
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Control Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Media Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Quick Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Manual Media Calibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Internal Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Database Configuration Label and HEX-Dump Mode . . . . . . . . . . . . . . . . . . . . . . 45
Media Positioning Sensor Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Printhead Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Printhead Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Printer Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
6
Printhead and Roller Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Changeable Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Roller Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Printhead Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Troubleshoot Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
7
Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
A
MP Nova4 DT & TT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
MP Nova6 DT & TT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Kits, Parts & Consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
B
Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Peel-Off Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
LTS – Label-Taken Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
215-mm Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Spare Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
MP Nova Mark II User Guide v
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
General Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
vi MP Nova Mark II User Guide
Customer Support
If you need assistance installing or troubleshooting your product, contact us by
using one of these methods:
Knowledge Base: www.hsmknowledgebase.com
Our Knowledge Base provides thousands of immediate solutions. If the
Knowledge Base does not help you solve your problem, log into the Technical
Support Portal to submit your problem or ask your question.
Technical Support Portal: www.hsmsupportportal.com
Log into the Technical Support Portal to search our Knowledge Base, submit
your problem or question, request a call back, or provide feedback. When filling
out one of the forms, provide as much detail as possible. You can even include
attachments.
Telephone: www.honeywellaidc.com/locations
For our latest contact information, please check our website.
Product Service and Repair
Honeywell International Inc. provides service for all of its products through
service centers throughout the world. To find your service center, go to
www.honeywellaidc.com and select Support > Contact Support > Service
and Repair. Contact your service center to obtain a Return Material
Authorization number (RMA #) before you return the product.
To obtain warranty or non-warranty service, return your product to Honeywell
(postage paid) with a copy of the dated purchase record.
Limited Warranty
For warranty information, go to www.honeywellaidc.com and click Resources
> Warranty.
Send Feedback
Your feedback is crucial to the continual improvement of our documentation. To
provide feedback about this manual, please contact the Technical
Communications department directly at
ACSHSMTechnicalCommunications@honeywell.com.
MP Nova Mark II User Guide vii
Agency Compliance and Approvals
Certification and Compliance Marks and Descriptions
UL = Underwriters Laboratories USA
UL60950-1 2nd Edition
CSA C22.2 No. 60950-1-07 2nd Edition
The manufacturer declares under sole responsibility that this
product conforms to the following standards or other normative
documents:
•
CFR47 FCC part is subpart B:2014
• ICES-003-2012
• EMC: EN 55022: 2010 + AC:2011, Class A
• EMC: EN 50024 (2010)
CE = European Commission
• Safety: This product complies with the requirements of IEC 60950-1:
2005 2nd Edition; AM1: 2009 + AM2: 2013
• ROHS: 2011/65/EC
• LVD: 2006/95/EC
• EMC: 2004/108/EC
• RTT&E: 1995/5/EC
Warning:
product may cause radio interference in which case the use may
be required to take adequate measures.
This is a class A product. In a domestic environment this
FCC = Federal Communications Commission
This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to part 15 of the FCC rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference with radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
viii MP Nova Mark II User Guide
Certification and Compliance Marks and Descriptions
VCCI = Voluntary Control Council for Interference
Japan
MP Nova Mark II User Guide ix
1
Safety Information
Please read the following safety information prior to setting up or
operating your printer.
1
Chapter 1 — Safety Information
Important Safety Requirements
Honeywell disclaims all responsibility regarding the CE directive if the printer is
used, altered or installed in any way other than described in this manual.
This symbol is used to indicate circumstances that may be dangerous to the user
or that cause damage to the equipment.
• Never use sharp or pointed tools when cleaning or replacing the printhead.
• Remember to handle the printhead with care.
• Don't use any sharp objects to remove labels from the print roller.
• The MP Nova Mark II printers have double fuses. The fuses are rated at 250
V, 4.0 A, AT-type. Fuses must be UL-approved.
• The circuit board contains a battery. Used batteries should be disposed of in
accordance with the manufacturer’s instructions.
• Please read all instructions before using the printer for the first time.
• The printer should be connected to the power supply indicated on the voltage
plate. If you are unsure of the type of power supply available, please contact
Honeywell service personnel.
• The printer is equipped with a plug suitable for grounded sockets. This is a
safety measure. If the plug does not fit the power socket, a qualified
electrician must replace it.
• We do not recommend the use of extension cables.
• The power cable must not be subjected to pressure. Ensure that the printer is
not placed anywhere where a person could stand on the power cable.
• Check that the power switch is off (in the ‘0’ position) before connecting the
power cable.
• Do not use liquids or aerosols when cleaning this printer. Always use
Honeywell’s special cleaning cloths.
• Do not attempt to open the electronic unit or other sealed parts! The user
cannot service these parts.
• Do not use cables that exceed 5 m (16.5 in.) in length for RS-232
communication. Signals may be corrupted or lost as a result. This is
particularly important in environments where there are high levels of electrical
interference.
• Disconnect the power to the printer and call in qualified personnel under the
following conditions:
• The power cable or plug is damaged or worn.
• Liquid has been spilled on the printer.
2 MP Nova Mark II User Guide
Printer Label
Chapter 1 — Safety Information
• Rain or water has got into the printer.
• The printer is not functioning correctly despite the user has followed the
instructions for use.
• You have dropped the printer or the casing has been damaged.
• The printer is not functioning correctly and requires service.
Printer Sign: Use this illustration to identify printer information.
MP Nova Mark II User Guide 3
Chapter 1 — Safety Information
4 MP Nova Mark II User Guide
2
About the Printer Basics
Use this chapter to learn about the MP Nova Mark II printer basic
information, including available models, parts and open/close
functionality.
5
Chapter 2 — About the Printer Basics
Learn About the Printer Models
The MP Nova Mark II printers, with their unique technology, have been
developed to offer a range of different applications. Thank you for choosing a
Honeywell printer for your business needs. The high quality, user-friendliness
and simple maintenance procedures of the MP Nova Mark II direct thermal (DT)
and thermal transfer (TT) printers make them the perfect choice.
They are built on a platform with advanced software, offering wide possibilities
from simple local solutions to integrated solutions working over the Internet.
Applications include:
• Manufacturing
• Warehousing
• Healthcare
• Transport
• Ticketing
MP Nova Mark II Printer Models
MP Nova4 Mark II DT, 203-dpi
Item number: 53-2211-01
MP Nova4 Mark II DT, 300-dpi
Item number: 53-2211-02
MP Nova4 Mark II TT, 203-dpi
Item number: 53-2213-01
MP Nova4 Mark II TT, 300-dpi
Item number: 53-2212-02
MP Nova6 Mark II DT, 203-dpi
Item number: 53-2213-01
MP Nova6 Mark II TT, 203-dpi
Item number: 53-2214-01
6 MP Nova Mark II User Guide
Identify the Printer Box Contents
MP Nova4 DT & MP Nova6 DT
The following items should be included in the box when you receive your new
MP Nova4 DT or MP Nova6 DT printer:
Chapter 2 — About the Printer Basics
1 1 x MP Nova4 DT or MP Nova6 DT
2 1 x Communication cable (Serial RS-232)
3 1 x Power cable
4 1 x Accessories CD
MP Nova Mark II User Guide 7
Chapter 2 — About the Printer Basics
MP Nova4 TT & MP Nova6 TT
The following items should be included in the box when you receive your new
MP Nova4 TT or MP Nova6 TT printer:
1 1 x MP Nova4 TT or MP Nova6 TT
2 1 x Communication cable (Serial RS-232)
3 1 x Power cable
4 1 x Accessories CD
8 MP Nova Mark II User Guide
Identify the Parts of the Printer
MP Nova4 & 6 DT – Printer Parts
Chapter 2 — About the Printer Basics
1 Print button
2 Status lamp (LED)
3 Cover
4 Media roll
5 Roll steering
6 Roll-guide lock
7 Media track
8 Handle
9 Communication ports
10 Unroll shaft
11 Power connection
12 Power switch
13 Printhead
14 Print roll
15 Media Positioning Sensor
(MPS)
16 Paper guide
17 Outer plate holder
m p
MP Nova Mark II User Guide 9
Chapter 2 — About the Printer Basics
MP Nova4 & 6 TT – Printer Parts
1 Print button
2 Status lamp (LED)
3 Front cover
4 Rear cover
5 Media roll
6 Roll-guide lock
7 Roll steering
8 Media track
9 Handle
10 Ink-ribbon guide
11 Rewind spool
12 Unwind spool
13 Communication ports
14 Unroll shaft
15 Power connection
16 Power switch
10 MP Nova Mark II User Guide
Open and Close the Printer Cover
Open the MP Nova4 & 6 DT Cover
1 Pull the handle.
Chapter 2 — About the Printer Basics
2 Open the cover.
Close the MP Nova4 & 6 DT Cover
1 Push down to close the cover.
2 Fold the handle. (Printhead will be engaged.)
MP Nova Mark II User Guide 11
Chapter 2 — About the Printer Basics
Note: Make sure the handle is folded all the way down.
Open the MP Nova4 & 6 TT Cover
1 Open cover. The inner cover slides automatically up together with the cover.
Close the MP Nova4 & 6 TT Cover
1 Close cover. The inner cover slides automatically down together with the
cover.
12 MP Nova Mark II User Guide
3
How to Set Up Your Printer
Learn to use the printer features, including how to insert the media and
ink ribbon, and connect to a power source.
13
Chapter 3 — How to Set Up Your Printer
Printer Overview
MP Nova4 & 6 DT
1 Insert media, MP Nova4 & 6 DT. Refer to “Insert Media” on page 18 for
detailed instructions.
2 Connect the printer to a PC.
14 MP Nova Mark II User Guide
MP Nova4 & 6 TT
1 Insert media. Refer to “Insert Media” on page 18 for detailed instructions.
2 Insert ink ribbon.
3 Connect the printer to a PC.
Chapter 3 — How to Set Up Your Printer
MP Nova Mark II User Guide 15
Chapter 3 — How to Set Up Your Printer
Peel-Off Overview
MP Nova4 & 6 DT Peel-Off
1 Insert peel-off media. See “Peel-Off Kit” on page 22.
2 Connect the printer to a PC.
16 MP Nova Mark II User Guide
MP Nova4 & 6 TT Peel-Off
1 Insert peel-off media. See “Peel-Off Kit” on page 22.
2 Insert ink ribbon.
3 Connect the printer to a PC.
Chapter 3 — How to Set Up Your Printer
MP Nova Mark II User Guide 17
Loading...