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IT3800
Handheld Linear Imager
™
Quick Start Guide
Disclaimer
Hand Held Products, Inc. (“Hand Held Products”) reserves the right to make
changes in specifications and other information contained in this document
without prior notice, and the reader should in all cases consult Hand Held
Products to determine whether any such changes have been made. The
information in this publication does not represent a commitment on the part of
Hand Held Products.
Hand Held Products shall not be liable for technical or editorial errors or
omissions contained herein; nor for incidental or consequential damages
resulting from the furnishing, performance, or use of this material.
This document contains proprietary information that is protected by copyright. All
rights are reserved. No part of this document may be photocopied, reproduced,
or translated into another language without the prior written consent of Hand
Held Products.
2. Connect the cable's
modular connector to
the scanner.
3. Connect the USB
connector to the PC.
4. Once the scanner is fully connected, power up the computer.
2
3
Connecting the Scanner - Keyboard Wedge
1. Turn off power before
connecting the scanner.
2. Remove the keyboard
connector from the PC.
3. Connect the cable's
modular connector to
the scanner.
4. Connect the male
connector to the
keyboard port in the PC
and the female connector to the keyboard cable. You may need to use the
Din/Mini Din adapter (included) to match your keyboard connectors.
3
2
4
Connecting the Scanner - Serial (RS-232)
1. Turn off power before
connecting the scanner.
2. Remove the keyboard
connector from the PC.
3. Connect the cable's
modular connector to the
scanner.
4. Connect the DB9
connector to the serial
port of the PC.
5. Connect the power stealer cable to the keyboard port in the PC. (This cable
powers only the IT3800.)
IT3800 Quick Start Guide1 - 1
6
5
4
3
6. Connect the keyboard cable to the back of the power stealer cable
connected in step 5.
PC Interface
Scan the bar code that describes the PC or interface you are using.
AT/PS2
AT/PS2
(Default)
(Default)
RS-232
(9600, E, 7, 1)
Japan DOS/V
USB Keyboard (PC)
Emulate External Keyboard
Country
Scan the appropriate bar code below for the country in which your scanner is
used.
U.S.A.
(Default)
France
Germany
Italy
Spain
U.K.
1 - 2IT3800 Quick Start Guide
Suffix
If you want a carriage return after the bar code, scan the Add CR Suffix bar
code. To add a tab after the bar code, scan the Add Tab Suffix bar code.
Otherwise, scan the Remove Suffix bar code to remove the suffixes.
Add CR Suffix
Add Tab Suffix
Remove Suffix
Add Code ID Prefix to all Symbologies
Scan the following bar code if you wish to add a Code ID prefix to all symbologies
at once.
Add Code ID Prefix to all Symbologies
Trigger
The following bar codes will allow you to use the reader in Manual Trigger mode
(need to press the trigger to read), Automatic Trigger mode (the beam is always
on), or Presentation mode (the reader is activated when it “sees” a bar code).
Manual Trigger
(Default)
Automatic Trigger
Presentation Mode
Reread Delay
This sets the time period before the scanner can read the
second time. Setting a reread delay protects against accidental rereads of the
same bar code.
Medium Reread Delay
same
bar code a
IT3800 Quick Start Guide1 - 3
Factory Defaults
The following bar code resets all factory defaults.
Factory Default
Visual Menu
To obtain access to additional IT3800 features, use Visual Menu, available from
our website (www.handheld.com). Visual Menu download instructions and
explanations of the additional features are available in the IT3800-3900 User’s
Guide (38-3900-DO-UG), which is also available from our website or from your
account representative.
Visual Menu
1 - 4IT3800 Quick Start Guide
2
Customer Support
Product Service and Repair
Hand Held Products provides service for all its products through service centers
throughout the world. To obtain warranty or non-warranty service, return the unit
to Hand Held Products (postage paid) with a copy of the dated purchase record
attached. Contact the appropriate location below to obtain a Return Material
Authorization number (RMA #) before returning the product.
North America
Hand Held Products Corporate Offices
Telephone: (800) 782-4263, Option 3
Fax: (704) 566-6015
E-mail: naservice@handheld.com
America Latina
Hand Held Products America Latina
Teléfono: (239) 263-7600
Fax: (239) 263-9689
E-mail: laservice@handheld.com
Brazil
Hand Held Products Brazil
Telephone: +55 (21) 2176-0250
Fax: +55 (21) 2176-0249
E-mail: suporte@handheld.com
Europe, Middle East, and Africa
Hand Held Products Europe
Telephone:+ 31 (0) 40 29 01 633
Fax: + 31 (0) 40 2901631
E-mail: euservice@handheld.com
Asia Pacific
Hand Held Products Asia/Pacific
Telephone: +852-2511-3050
Fax: +852-2511-3557
E-mail: apservice@handheld.com
Japan
Hand Held Products Japan
Telephone: +81-3-5770-6312
Fax: +81-3-5770-6313
E-mail: apservice@handheld.com
IT3800 Quick Start Guide2 - 1
Online Product Service and Repair Assistance
You can also access product service and repair assistance online at
www.handheld.com.
Technical Assistance
If you need assistance installing or troubleshooting your scanner, please call
your Distributor or the nearest Hand Held Products technical support office:
You can also access technical assistance online at www.handheld.com
.
Limited Warranty
Hand Held Products, Inc. ("Hand Held Products") warrants its products to be free from
defects in materials and workmanship and to conform to Hand Held Products published
specifications applicable to the products purchased at the time of shipment. This warranty
does not cover any Hand Held Products product which is (i) improperly installed or used;
(ii) damaged by accident or negligence, including failure to follow the proper maintenance,
service, and cleaning schedule; or (iii) damaged as a result of (A) modification or alteration
by the purchaser or other party, (B) excessive voltage or current supplied to or drawn from
the interface connections, (C) static electricity or electro-static discharge, (D) operation
under conditions beyond the specified operating parameters, or (E) repair or service of the
product by anyone other than Hand Held Products or its authorized representatives.
2 - 2IT3800 Quick Start Guide
This warranty shall extend from the time of shipment for the duration published by Hand
Held Products for the product at the time of purchase ("Warranty Period"). Any defective
product must be returned (at purchaser’s expense) during the Warranty Period to Hand
Held Products factory or authorized service center for inspection. No product will be
accepted by Hand Held Products without a Return Materials Authorization, which may be
obtained by contacting Hand Held Products. In the event that the product is returned to
Hand Held Products or its authorized service center within the Warranty Period and Hand
Held Products determines to its satisfaction that the product is defective due to defects in
materials or workmanship, Hand Held Products, at its sole option, will either repair or
replace the product without charge, except for return shipping to Hand Held Products.
EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW, THE
FOREGOING WARRANTY IS IN LIEU OF ALL OTHER COVENANTS OR WARRANTIES,
EITHER EXPRESSED OR IMPLIED, ORAL OR WRITTEN, INCLUDING, WITHOUT
LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE.
HAND HELD PRODUCTS RESPONSIBILITY AND PURCHASER’S EXCLUSIVE
REMEDY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT
OF THE DEFECTIVE PRODUCT. IN NO EVENT SHALL HAND HELD PRODUCTS BE
LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, AND, IN NO
EVENT, SHALL ANY LIABILITY OF HAND HELD PRODUCTS ARISING IN
CONNECTION WITH ANY PRODUCT SOLD HEREUNDER (WHETHER SUCH
LIABILITY ARISES FROM A CLAIM BASED ON CONTRACT, WARRANTY, TORT, OR
OTHERWISE) EXCEED THE ACTUAL AMOUNT PAID TO HAND HELD PRODUCTS
FOR THE PRODUCT. THESE LIMITATIONS ON LIABILITY SHALL REMAIN IN FULL
FORCE AND EFFECT EVEN WHEN HAND HELD PRODUCTS MAY HAVE BEEN
ADVISED OF THE POSSIBILITY OF SUCH INJURIES, LOSSES, OR DAMAGES. SOME
STATES, PROVINCES, OR COUNTRIES DO NOT ALLOW THE EXCLUSION OR
LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
All provisions of this Limited Warranty are separate and severable, which means that if any
provision is held invalid and unenforceable, such determination shall not affect the validity
of enforceability of the other provisions hereof. Use of any peripherals not manufactured/
sold by Hand Held Products voids the warranty. This includes but is not limited to: cables,
power supplies, cradles, and docking stations. Hand Held Products, Inc. extends these
warranties only to the first end-users of the products. These warranties are
nontransferable.
The limited duration of the warranty for the IT3800 is for five (5) years.
Agency Compliance Statements
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired
operation.
IT3800 Quick Start Guide2 - 3
FCC Class B Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
•Consult the dealer or an experienced radio or television technician for help.
Caution: Any changes or modifications made to this device that are not expressly approved
by Hand Held Products, Inc. may void the user's authority to operate the equipment.
Note:
To maintain compliance with FCC Rules and Regulations, cables connected to this
device must be shielded cables, in which the cable shield wire(s) have been
grounded (tied) to the connector shell.
Canadian Notice
This equipment does not exceed the Class B limits for radio noise emissions as described
in the Radio Interference Regulations of the Canadian Department of Communications.
Le present appareil numerique n'emet pas de bruits radioelectriques depassant les limites
applicables aux appareils numeriques de la classe B prescrites dans le Reglement sur le
brouillage radioelectrique edicte par le ministere des Communications du Canada.
The CE mark on the product indicates that the system has been tested to and
conforms with the provisions noted within the 89/336/EEC Electromagnetic
Compatibility Directive and the 73/23/EEC Low Voltage Directive.
For further information please contact:
Hand Held Products, Inc.
Nijverheidsweg 9
5627 BT Eindhoven
The Netherlands
Hand Held Products shall not be liable for use of our product with equipment (i.e., power
supplies, personal computers, etc.) that is not CE marked and does not comply with the
Low Voltage Directive.
LED Safety Statement
This device has been tested in accordance with EN60825-1 LED safety, and has been
certified to be under the limits of a Class 1 LED device.
TÜV Statement
TÜV or GS marked to EN60950 and EN60825-1.
C-Tick Statement
Conforms to AUS/NZ 3548.
2 - 4IT3800 Quick Start Guide
Sample Bar Codes
UPC A
0 123456 7890
Interleaved 2 of 5
1234567890
Code 128EAN 13
Code 128
9 780330 290951
Code 39Codabar
BC321A13579B
Code 93
123456-9$
Code 2 of 5
123456
Matrix 2 of 5
6543210
Hand Held Products, Inc.
700 Visions Drive
P.O. Box 208
Skaneateles Falls, NY 13153-0208
3800-QS Rev A
6/05
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