Honeywell HRGX45, HRGX41, HRGX45X, HRGX85X, HRGX81 User Manual

...
HRGX Performance Series
4/8/16-Channel Embedded DVR
HRGX45 HRGX85 HRGX161 HRGX45X HRGX85X HRGX161X HRGX41 HRGX81 HRGX162 HRGX41X HRGX81X HRGX162X
HRGX82 HRGX164 HRGX82X HRGX164X
User Manual
Document 800-16694 – Rev A – 04/2014
Issue Date Revisions
A 04/2014 New document.
Contents | 3

Contents 1

Cautions and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Regulatory Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Overview of Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Key Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Front Panel Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Rear Panel Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Mouse Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Remote Control Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Pairing the Remote Control with the DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Troubleshooting the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Installation Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Connecting External Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Typical Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Starting Up and Shutting Down the DVR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Using the Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Accessing the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Setting the System Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
HDD Storage Calculation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
3 Viewing Live Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
About Live View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Configuring Live View Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Setting the Screen Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Setting the Video Output Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Configuring Camera Image Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Configuring System Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Operations in Live View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Switching Between Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Main/Aux Output Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Zooming In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
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4 Controlling a PTZ Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
About PTZ Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Configuring PTZ Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Configuring PTZ Connection Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Programming Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Programming Patrols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Programming Patterns. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Calling Presets, Patrols, and Patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Calling Presets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Calling Patrols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Calling Patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
5 Recording Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Live View Record Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Configuring a Record Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Configuring Manual Record Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Configuring Holiday Record Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Configuring Encoding Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Configuring Redundant Recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Protecting Recorded Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
6 Playing Back Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Searching and Playing Back Video by Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Searching and Playing Back Video by Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Searching and Playing Back Video by Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Searching and Playing Back Video by Tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Searching and Playing Back Video by System Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Playback Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Creating Video Clips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Working with Tags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Using Digital Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Using Smart Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
7 Exporting Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Exporting Recorded Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Exporting Video Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
8 Configuring Alarm Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Configuring Alarms Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Configuring Alarm Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Configuring Motion Detection Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Configuring Video Tampering Detection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Configuring Video Loss Detection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Configuring Exception Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Configuring Email Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Configuring Remote Alarm Host Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
9 Configuring Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Configuring General Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Configuring Advanced Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Configuring PPPoE Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Configuring DDNS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Configuring NTP Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Configuring SNMP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Configuring UPnP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Configuring Multicast Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 108
Managing Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Monitoring Network Traffic and Bandwidth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Testing Network Delay and Traffic Loss. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Exporting Network Packet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
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Contents | 5
10 Configuring HDD Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Viewing HDD Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Adding a Network HDD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Configuring HDD Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Configuring Recording Quotas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Configuring S.M.A.R.T. Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Detecting Bad Sectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Configuring HDD Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
11 Configuring Camera Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Configuring OSD Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Configuring Image Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Configuring PTZ Connection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Configuring Motion Detection Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Configuring Privacy Masks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Configuring Video Tampering Detection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Configuring Video Loss Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
12 Managing the DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Configuring General System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Viewing System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Searching and Exporting Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Exporting and Importing Configuration Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Restoring the Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
13 Managing Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Types of User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Adding Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Editing Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Deleting Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Changing the Admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
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Cautions and Warnings

CAUTION:TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
THIS SYMBOL INDIC ATES THAT DANGEROUS VOLTAGE CONSTITUTING A RISK OF ELECTRIC SHOCK IS PRESENT WITHIN THE UNIT.
THIS SYMBOL INDIC ATES THAT IMPORTANT OPERATING AND MAINTENANCE INST RUCTIONS ACCOMPANY THIS UNIT.
DO NOT OPEN
RISK OF ELECTRIC SHOCK
| 7
WARNING
Risk of explosion if battery is replaced by an incorrect
type. Dispose of used batteries in accordance with local laws.
CAUTION Use only with supplied power adapter.

Regulatory Statements

FCC Compliance Statement
Information to the User: This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Canadian Compliance Statement
This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la Classe A est conforme à la norme NMB-003 du Canada.
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Manufacturer’s Declaration of Conformance
North America
Europe
requirements of the EMC directive 2004/108/EC and the Low Voltage Directive (LVD) 2006/95/EC, conforming to the requirements of standards EN 55022 for emissions, EN 50130-4 for immunity, and EN 60950 for electrical equipment safety.
The manufacturer declares that the equipment supplied is compliant with the essential protection
Waste Electrical and Electronic Equipment (WEEE)
Correct Disposal of this Product
countries with separate collection systems). This product should be disposed of, at the end of its useful life, as per applicable local laws, regulations, and procedures.

Safety Instructions

Before operating or installing the unit, read and follow all instructions. After installation, retain the safety and operating instructions for future reference.
1.
HEED WARNINGS
2.
INSTALLATION
Install in accordance with the manufacturer’s instructions.
Installation and servicing should be performed only by qualified and experienced technicians to conform to all local codes and to maintain your warranty.
Do not install the unit in an extremely hot or humid location, or in a place subject to dust or mechanical vibration.
3.
POWER SOURCES
on the marking label. If you are not sure of the type of power supplied to your facility, consult your product dealer or local power company.
4.
HEAT
- Situate away from items that produce heat or are heat sources such as radiators, heat
registers, stoves, or other products (including amplifiers).
5.
WATER AND MOISTURE
in wet locations.
6.
MOUNTING SYSTEM -
sold with the product.
7.
ATTACHMENTS
may result in the risk of fire, electric shock, or injury to persons.
8.
CLEANING
cleaners. Use a damp soft cloth for cleaning.
9.
SERVICING
personnel.
10.
REPLACEMENT PARTS
used replacement parts specified by the manufacturer or have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock or other hazards.
The equipment supplied with this guide conforms to UL 60950-1 and CSA C22.2 No. 60950-1.
(applicable in the European Union and other European
- Adhere to all warnings on the unit and in the operating instructions.
- This product should be operated only from the type of power source indicated
- This unit is intended for indoor use only. Do not use this unit outdoors or
Use only with a mounting system recommended by the manufacturer, or
- Do not use attachments not recommended by the product manufacturer as they
- Unplug the unit from the wall outlet before cleaning it. Do not use liquid aerosol
- Do not attempt to service this unit yourself. Refer all servicing to qualified service
- When replacement parts are required, be sure the service technician has
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About This Manual

This manual introduces the Honeywell HRGX Performance Series embedded digital video recorder (DVR) and describes how to install, set up, and operate the DVR. It is intended for system integrators, installers, and end-user operators.

Overview of Contents

This manual contains the following chapters:
Chapter 1, Introduction
features and layout, mouse and remote control operations, and menu structure.
Chapter 2, Getting Started
Chapter 3, Viewing Live Video
• procedures and basic operations.
Chapter 4, Controlling a PTZ Device
• device, including setting up and calling presets, patrols, and patterns.
Chapter 5, Recording Video
Chapter 6, Playing Back Video
• channel, time, event, tag, and system log.
Chapter 7, Exporting Video
• customized video clips to an external storage device.
Chapter 8, Configuring Alarm Settings
• exception settings.
Chapter 9, Configuring Network Settings
• the DVR’s network settings.
Chapter 10, Configuring HDD Settings
• DVR’s hard disk drive settings.
Chapter 11, Configuring Camera Settings
• image settings, and privacy masks.
Chapter 12, Managing the DVR
• settings, including upgrading firmware and restoring default settings.
Chapter 13, Managing Users
• the admin password.
, introduces the HRGX DVR, providing an overview of the DVR’s key
, describes installation and initial setup procedures.
, introduces live view mode and describes configuration
, provides instructions for configuring and controlling a PTZ
, provides instructions for configuring the DVR’s recording settings.
, provides instructions for searching and playing back video by
, provides instructions for exporting recorded video fies and
, provides instructions for configuring event and device
, provides instructions for configuring and managing
, provides instructions for configuring and managing the
, provides instructions for configuring OSD settings,
, provides instructions for configuring and managing device
, provides instructions for managing user accounts and resetting
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Related Documents

For more information about operating the HRGX DVR, please refer to the following documents:
Document title Part number
HRGX DVR Getting Started Guide 800-16694
HRGX DVR Remote Web Access User Guide 800-18321
HRGX DVR Apple Device Mobile App User Guide 800-18322
HRGX DVR Android Device Mobile App User Guide 800-18323
Multi-Site 4200 User Guide for Windows 800-12064V2
Multi-Site 4200 User Guide for Mac 800-13101
www.honeywell.com/security
1

Introduction 1

This chapter contains the following sections:
Key Features, page 11
Front Panel Layout, page 14
Rear Panel Layout, page 16
Mouse Operation, page 19
Remote Control Operation, page 20

Key Features

This section provides an overview of the key features of the HRGX DVR.
General
NTSC/PAL adaptive video inputs.
H.264 video compression with high reliability and superior definition.
Encoding at up to WD1 (NTSC: 960×480; PAL: 960×576) resolution.
Each channel supports dual-stream.
Independent configuration for each channel, including resolution, frame rate, bit rate,
Input and output video quality is configurable.
Normal and event recording parameters configurable per individual camera.
Encoding for audio/video composite stream or video stream; audio and video
Watermark technology.
image quality, etc.
synchronization during composite stream encoding.
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Local Monitoring
Simultaneous HDMI/VGA and CVBS outputs.
HDMI/VGA output at up to 1920×1080 pixel (1080p) resolution.
1/ 4/6 /8/ 9/16-d ivi sio n li ve v iew is s upp ort ed, and the dis pla y se que nce of s cre ens is a dju sta ble .
Live view screen can be switched in group, and manual switch and automatic cycle view is also provided, the interval of automatic cycle can be adjusted.
Quick setting menu is provided for live view.
The selected live view channel can be shielded.
Motion detection, tamper-proof, video exception and video loss alarm functions.
•Privacy masking.
Multiple PTZ protocols supported; setting and calling of PTZ presets, patrols, and patterns.
Zooming in by clicking the mouse and PTZ tracing by dragging mouse.
Recording and Playback
Holiday recording schedule configuration.
Normal and event video encoding parameters.
Multiple recording types: manual, normal, and motion.
8 recording time periods with separated recording types.
Pre-record and post-record time for event and schedule recording.
Record file searches by event.
Customization of tags, searching and playing back by tags.
Locking/unlocking record files.
Local redundant recording.
Search and playback of record video by channel number, recording type, start time, and end time.
Smart search for selected areas in the video.
Zoom during playback.
Reverse playback.
Support pause, speed up, speed down, skip forward, and skip backward during playback.
4/8/16-channel synchronous playback.
Export
Export video data to USB or SATA storage device.
Export video clips during playback.
Management and maintenance of backup devices.
Alarm and Exception
•Alarm for sensor, motion detection, video tampering, video loss events, and device exceptions.
Alarm event triggers full screen monitoring, audio alarm, notifying surveillance center and
Automatic restore when system is abnormal.
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sending email.
Introduction | 13
Network Functions
1 self-adaptive 10/100M network interface.
•IPv6 support.
TCP/IP, PPPoE, DHCP, DNS, DDNS, RTSP, NTP, SADP, SMTP, SNMP, UPnP, NFS, and iSCSI support.
TCP, UDP, and RTP for unicast.
Remote search, playback, download, locking and unlocking of record files.
Remote parameters setup; remote import/export of device parameters.
Remote viewing of device status, system logs, and alarm status.
Remote locking and unlocking of control panel and mouse.
Remote HDD formatting and program upgrading.
Remote system restart.
RS-485 transparent channel transmission.
Alarm event and exception information can be sent to the remote host.
Remote start/stop recording.
Remote FTP server upgrade.
Remote PTZ control.
Two-way audio and voice broadcasting.
Embedded web server.
HDD Management
1 SATA hard disk (up to 1 TB) can be connected to 4-channel models, and 2 SATA hard disks (up to 4 TB) to 8- and 16-channel models.
8 network disks (8 NAS disks, or 7 NAS disks + 1 IP SAN disk) can be connected.
HDD group management.
Support HDD standby function.
HDD property: redundancy, read-only, read/write (R/W).
HDD quota management: different capacity can be assigned to different channel.
Other Local Functions
Admin user can create multiple operating accounts and define their operating permissions.
Operation, exception, and log recording and searching.
Import and export device configuration information.
Development Scalability
SDK for Windows and Linux system.
Source code of application software for demo.
Development support and training for application system.
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3 2

Front Panel Layout

The following illustration shows the front panel of the 4-channel HRGX DVR.
Figure 1-1 HRGX4 Front Panel
No. Name Function
1 Alphanumeric Buttons SHIFT: Switches between number/letter input and function input.
MENU/1: Enters 1; MENU accesses the main menu interface.
2ABC/F1: Enters 2/A/B/C; F1 selects all items in a list. In live view or playback mode, F1 switches between main and spot video output. In PTZ mode, F1 zooms out PTZ camera.
3DEF/F2: Enters 3/D/E/F; F2 cycles through tabbed pages. In PTZ mode, F2 zooms in PTZ camera.
4GHI/ESC: Enters 4/G/H/I; ESC returns to previous menu.
5JKL/EDIT: Enters 5/J/K/L; EDIT deletes characters before cursor, selects check boxes and on/off switches. In playback mode, EDIT starts/stops playback.
6MNO/PLAY: Enters 6/M/N/O. In playback mode, PLAY accesses the playback interface.
7PQRS/REC: Enters 7/P/Q/R/S; REC accesses the manual recording interface, manually starts/stops recording.
8TUV/PTZ: Enters 8/T/U/V; PTZ accesses the PTZ control interface.
9WXYZ/PREV: Enters 9/W/X/Y/Z. In live view mode, PREV enables multi-camera display. In playback mode, PREV deletes selected tag.
0/A: Enters 0; A switches between uppercase and lowercase letters, symbols, numeric input). In playback mode, A adds default tag.
2 Direction/Enter Buttons Direction buttons move the cursor up/down/left/right ( ).
In live view mode, the direction buttons cycle through channels. In playback mode, up/down buttons speed up/slow down playback. In PTZ mode, the direction buttons control PTZ camera movement.
The Enter button () selects a menu item or executes a selection.
3 LED Indicators POWER: Lights green when DVR is receiving power.
STATUS: Lights red when DVR hard drive is reading/writing.
4 USB Port Connects USB device (such as a flash drive for saving video clips).
Tx/Rx: Flashes green when network connection is active.
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The following illustration shows the front panel of the 8/16-channel HRGX DVR.
1
4
3 2
Figure 1-2 HRGX8/HRGX16 Front Panel
No. Name Function
1 Alphanumeric Buttons SHIFT: Switches between number/letter input and function input.
MENU/1: Enters 1; MENU accesses the main menu interface.
2ABC/F1: Enters 2/A/B/C; F1 selects all items in a list. In live view or playback mode, F1 switches between main and spot video output. In PTZ mode, F1 zooms out PTZ camera.
3DEF/F2: Enters 3/D/E/F; F2 cycles through tabbed pages. In PTZ mode, F2 zooms in PTZ camera.
4GHI/ESC: Enters 4/G/H/I; ESC returns to previous menu.
5JKL/EDIT: Enters 5/J/K/L; EDIT deletes characters before cursor, selects check boxes and on/off switches. In playback mode, EDIT starts/stops playback.
6MNO/PLAY: Enters 6/M/N/O. In playback mode, PLAY accesses the playback interface.
7PQRS/REC: Enters 7/P/Q/R/S; REC accesses the manual recording interface, manually starts/stops recording.
8TUV/PTZ: Enters 8/T/U/V; PTZ accesses the PTZ control interface.
9WXYZ/PREV: Enters 9/W/X/Y/Z. In live view mode, PREV enables multi-camera display. In playback mode, PREV deletes selected tag.
0/A: Enters 0; A switches between uppercase and lowercase letters, symbols, numeric input). In playback mode, A adds default tag.
2 Direction/Enter Buttons Direction buttons move the cursor up/down/left/right ( ).
In live view mode, the direction buttons cycle through channels. In playback mode, up/down buttons speed up/slow down playback. In PTZ mode, the direction buttons control PTZ camera movement.
The Enter button () selects a menu item or executes a selection.
3 LED Indicators POWER: Lights green when DVR is receiving power.
READY: Lights blue when DVR is operating properly.
STATUS: Lights blue when DVR is controlled by IR remote. Lights red when DVR is controlled by keyboard. Lights orange when DVR is being controlled by IR remote and keyboard at the same time.
ALARM: Lights red when a sensor alarm is detected.
HDD: Flashes red when DVR hard drive is reading/writing.
Tx/Rx: Flashes green when network connection is active.
4 USB Port Connects USB device (such as a flash drive for saving video clips).
Introduction | 15
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Rear Panel Layout

The following illustration shows the rear panel of the 4-channel HRGX DVR.
Figure 1-3 HRGX4 Rear Panel
No. Name Description
1 Video In BNC connectors for analog video input
2 Video Out BNC connector for analog video output
3 USB Port Connects USB device (such as a USB mouse)
4 HDMI HDMI connector for high definition digital video output
5 Loop Out DB26 socket for independent video output
6 VGA Port DE15 socket for local video output
7 Audio In RCA connectors for audio input
8 Audio Out RCA connector for audio output
9 Alarm In/Out Connector for alarm input/output
10 LAN Port RJ45 10/100M Ethernet interface
11 RS-485 Connects RS-485 devices.
12 12V 12 V DC power input
13 Power Switch Switch for turning DVR on/off
14 GND Ground terminal (needs to be connected before DVR is turned on)
Connect D+ and D– terminals to R+ and R– terminals of PTZ receiver.
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Introduction | 17
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1 2
9
13
3 4 6 8
10 11 12 14
The following illustration shows the rear panel of the 8-channel HRGX DVR.
Figure 1-4 HRGX8 Rear Panel
No. Name Description
1 Video In BNC connectors for analog video input
2 Video Out BNC connector for analog video output
3 USB Port Connects USB device (such as a USB mouse)
4 HDMI HDMI connector for high definition digital video output
5 Loop Out DB26 socket for independent video output
6 VGA Port DE15 socket for local video output
7 Audio In RCA connectors for audio input
8 Audio Out RCA connector for audio output
9 Alarm In/Out Connector for alarm input/output
10 LAN Port RJ45 10/100M Ethernet interface
11 RS-485 Connects RS-485 devices.
Connect D+ and D– terminals to R+ and R– terminals of PTZ receiver.
12 12V 12 V DC power input
13 Power Switch Switch for turning DVR on/off
14 GND Ground terminal (needs to be connected before DVR is turned on)
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The following illustration shows the rear panel of the 16-channel HRGX DVR.
Figure 1-5 HRGX16 Rear Panel
No. Name Description
1 Video In BNC connectors for analog video input
2 Video Out BNC connector for analog video output
3 USB Port Connects USB device (such as a USB mouse)
4 HDMI HDMI connector for high definition digital video output
5 Loop Out DB26 socket for independent video output
6 VGA Port DE15 socket for local video output
7 Audio In RCA connectors for audio input
8 Audio Out RCA connector for audio output
9 Alarm In/Out Connector for alarm input/output
10 LAN Port RJ45 10/100M Ethernet interface
11 RS-485 Connects RS-485 devices.
12 12V 12 V DC power input
13 Power Switch Switch for turning DVR on/off
14 GND Ground terminal (needs to be connected before DVR is turned on)
Connect D+ and D– terminals to R+ and R– terminals of PTZ receiver.
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Mouse Operation

It is recommended that you use the supplied mouse to set up and operate your HRGX DVR. To use the mouse, connect the mouse cable to the USB port at the rear of the DVR. The mouse should be detected automatically.
Note If you prefer, you can use your own mouse instead of the supplied mouse.
The following table describes basic mouse operations:
Name Action Description
Left Mouse Button
Right Mouse Button Click
Scroll Wheel
Ask your Honeywell dealer for a list of compatible mice.
Click
Double-click Live view: Switch between single-screen and multi-screen.
Press and drag
Scroll up
Scroll down
Live view: Select channel and display quick set menu. Menu: Select and enter.
Live view: Select time bar. PTZ control: Pan, tilt, and zoom. Privacy masking and motion detection: Select target area. Digital zoom: Select target area.
Live view: Show menu. Menu: Exit menu.
Live view: Go to previous screen. Shortcut menu: Go to previous item.
Live view: Go to next screen. Shortcut menu: Go to next item.
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DEV
ABC DEF
GHI JKL MNO
WXYZTUVPQRS
EDIT
REC
INFO
PTZ
ENTER
ESC
VOIP/ MON
PREVMENU
PLAY
A
123
456
987
0
IRIS FOCUS ZOOM
F1
+++
F2
+
1
4
10
6
13
16
8
2
5
3
7
9
11
14
12
15
17
18
No.
Button Function
1
Power Turns DVR on/off.
2
DEV Enables/disables remote control.
3
Alphanumeric Inputs numbers/characters in edit
mode. Selects channel to view in live view and playback mode.
4
EDIT Deletes characters before cursor,
selects check boxes in edit mode. Generates video clips for backup in playback mode.
5
A Switches between uppercase and
lowercase letters, symbols, numeric input.
6
REC Accesses manual record menu.
Calls preset in PTZ mode (press REC, then preset number).
7
PLAY Accesses all-day playback menu.
8
INFO Reserved
9
PREV Switches between single screen
and multi-screen layout in live view mode.
10
MENU Accesses main menu.
11
VOIP/MON Selects all items in a list.
12
Direction/ ENTER
Move cursor up/down/left/right in edit mode. Cycle through channels in live view mode. In playback mode, up/down buttons speed up/slow down playback, left/right buttons jump back/forward 30 s.
13
PTZ Enters PTZ control mode.
14
ESC Returns to previous menu.
15
RESERVED Reserved
16
PTZ Controls Control iris, focus, and zoom of
PTZ camera.
17
F1 Selects all items in a list.
18
F2 Cycles through tabbed pages.

Remote Control Operation

Although it is recommended to use a mouse to set up and operate your HRGX DVR, you can also use the supplied IR remote control. Two AAA batteries (not included) must be installed before use.
The following illustration shows the layout of the remote control.
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Pairing the Remote Control with the DVR

To pair the remote control with the DVR, follow these steps:
1. Turn on the DVR.
2. Using the mouse, log in to the DVR.
3. Right-click anywhere on the screen to display the shortcut menu, and then click Menu.
4. If prompted, enter the DVR’s admin password. The default admin password is 12345.
5. In the main menu, click Settings.
6. In System Settings, on the General page, click the More Settings tab.
Introduction | 21
7. Make a note of the device number of the DVR. The default device number is 255.
8. Press the DEV button on the remote control, input the device number, and then press the
ENTER button.

Troubleshooting the Remote Control

If there is no response when you try to use the remote control, follow these steps:
1. Check that the batteries are properly installed. Ensure that the polarities are not reversed.
2. Check that the IR receiver on the DVR front panel is not obstructed.
3. Aim the remote control at the IR receiver.
If the problem persists, contact your Honeywell dealer for a replacement.
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Menu
Clip Search Manual HDD Record Camera Settings Shutdown
Maintenance
Record
Alarm
General
Advanced
HDD Detect
Lock
Shutdown
Reboot
Schedule
Encoding
Advanced
Holiday
General
Network
Alarm
Display
Exceptions
User
System Info
Log Search
Configuration
Upgrade
Default
Net Detect
OSD
Image
PTZ
Motion
Privacy Mask
Video
Ta mp e r i n g
Video Loss
Normal
Event
Ta g

Menu Structure

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2

Getting Started 2

This chapter contains the following sections:
Installation Precautions, page 23
Connecting External Devices, page 24
Starting Up and Shutting Down the DVR, page 27
Using the Setup Wizard, page 28
Accessing the Main Menu, page 31
Setting the System Date and Time, page 32
Upgrading the Firmware, page 33
HDD Storage Calculation, page 34

Installation Precautions

Follow these precautions when installing the DVR:
Use brackets for rack mounting.
Ensure that there is at least 0.75 in. (2 cm) of space between rack-mounted devices.
Ensure that there is ample room for the audio and video cables.
When installing cables, ensure that the bend radius of the cable is at least five times the cable diameter.
Ensure that the DVR is properly grounded.
Ensure that the environmental temperature is between 14°F (–10°C) and 131°F (55°C).
Ensure that the environmental humidity is between 10 percent and 90 percent.
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Connecting External Devices

Video, audio, network, and other connections are made using the rear panel connectors (see
Rear Panel Layout, page 16).
Connecting Cameras
Connect the coaxial cables from the cameras to the Video In BNC connectors.
Connecting Monitors
Connect your main video monitor to the VGA or HDMI output. Connect a spot monitor, if used, to the Video Out BNC connector.
Connecting Audio Devices
To record audio, connect your audio sources to the Audio In RCA connectors. To play audio, connect a speaker to the Audio Out RCA connector.
Connecting to a Local Area Network
Connect a Cat5 Ethernet cable to the LAN RJ45 jack.
Connecting a Mouse
Connect the supplied USB mouse to the rear panel USB port. This leaves the front panel USB port available for importing data from, or exporting data to, a USB flash drive.
Connecting a PTZ Camera or Other RS-485 Device
Connect the R+ and R– terminals of the PTZ receiver or other RS-485 device to the D+ and D– terminals of the RS-485 interface. Press and hold the orange part of the terminal block, insert the wire, then release the orange part to lock the wire in place.
Connecting Alarm Devices
Connect alarm devices to the Alarm In/Out interface. Press and hold the orange part of the terminal block, insert the wire, then release the orange part to lock the wire in place.
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Getting Started | 25
Alarm Input
The alarm input should be an open/closed dry contact relay. If an open/closed relay is not used, connect the alarm input as follows:
Alarm Output
The alarm output relay supports connections to AC/DC loads. DC loads must be within the limit of 12 V DC / 1 A.
Refer to the following diagram when connecting to AC/DC loads:
CAUTION Risk of electric shock. An external relay is necessary to
prevent electric shock when connecting to an AC load.
Connecting Power
Connect the supplied power adapter to the 12 V DC power input. It is strongly recommended that you use an uninterruptible power supply when powering the DVR.
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Main Monitor
VGA
Spot Monitor
(BNC)
IR Remote Control
USB Mouse
Support
Microphone
USB
Mobile Device
Internet
For backin g up
video clips
Multi-Site Software
Web Browser
Alarm Sensor Alarm Out
Alarm Input/Output
Video In
Cameras
Video Out

Typical Installation

The following diagram shows a typical HRGX DVR installation:
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Starting Up and Shutting Down the DVR

Following correct startup and shutdown procedures will help to prolong the life of your DVR. Before you begin, ensure that all extension cords, surge protectors, and uninterruptible power supplies used with the DVR are rated to handle the DVR’s electrical requirements, and ensure that the DVR is properly grounded.
To turn on the DVR:
1. Ensure that the DVR is connected to a suitable power source.
2. Turn on the power switch on the rear panel of the DVR. The POWER LED on the front panel lights solid green when the DVR is receiving power.
Note The DVR takes approximately 45 seconds to initialize after it is turned on.
Getting Started | 27
To turn off the DVR:
Note To shut down the DVR, you must be logged in as the admin user or else have
shutdown privileges assigned to you.
1. In live view mode, right-click anywhere on the screen to display the shortcut menu, and then click Menu.
2. If prompted, enter the DVR’s admin password. The default admin password is 12345.
3. In the main menu, click Shutdown.
4. In the Shutdown menu, click Shutdown.
5. Click Yes to confirm that you want to shut down the system.
6. Turn off the power switch on the rear panel of the DVR.
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Using the Setup Wizard

The setup wizard starts by default when you turn on the DVR. The wizard will guide you through the initial setup of the DVR.
Note It is strongly recommended that you use the supplied mouse to set up and
operate the DVR. If you have not already done so, plug the mouse into the USB on the rear panel of the DVR.
1. The Start wizard when device starts? check box is enabled by default. If you want to
2. Click Next to continue to the next screen.
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stop the setup wizard from starting each time you turn on the DVR, clear the check box.
Getting Started | 29
3. Click the Admin Password field to display the on-screen numerical keypad, enter your DVR’s admin password (the default admin password is 12345), and then click Enter.
4. If you want to create a new password, select the New Admin Password check box, enter a new password in the New Password field, and then re-enter the new password in the Confirm field.
5. Click Next to continue to the next screen.
6. Specify your DVR’s network settings. If you want to configure the IP address, subnet mask, default gateway, and DNS addresses manually, clear the Enable DHCP check box.
7. Click Next to continue to the next screen.
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8. Select a camera, and then specify the desired recording resolution, frame rate, and recording time. You can use the DiskCalculator storage estimator tool included with your DVR to help you determine these settings. See also HDD Storage Calculation, page 34.
9. Specify the recording settings for each camera that is connected to your DVR. To copy the same settings to one or more additional cameras, click Copy, select the check boxes of the channel(s) that you want to copy the settings to (or select the Analog check box to select all the channels), and then click OK.
10. Click Next to continue to the next screen.
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