WARNING!The exclamation point in a red octagon is a WARNING. Failure to take
or avoid a specific action could result in physical harm to a person
or irreparable damage to equipment.
CautionThe lightning flash with arrowhead symbol within an equilateral triangle
alerts the user to the presence of uninsulated dangerous voltage within the
enclosure of the product that may be of sufficient magnitude to
constitute a risk of electric shock to the person
CautionThe exclamation point in a yellow equilateral triangle is a Caution. Failure
to take or avoid a specified action could result in loss of data or damage
to equipment and may contain important operating and maintenance
servicing information.
FCC Compliance Statement
Information to the User: This equipment has been tested and found to comply with the limits for a Class B digital
device. Pursuant to Part 15 of the FCC Rules, these limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference. For example, try orienting or
relocating the receiving antenna, increasing the separation between the equipment and receiver, or connecting the
equipment to an outlet on a different circuit.
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Document 800-02573 Rev B5
11/2009
Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Users of the product are responsible for checking and complying with all federal, state and
local laws and statutes concerning the monitoring and recording of video and audio signals.
Honeywell Systems Group shall not be held responsible for the use of this product in violation
of current laws and statutes.
Canadian Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
European Compliance Statement
This is a Class B product. In a domestic environment this product may cause radio interference in which case the user
may be required to take adequate measures.
CAUTION: Users of the product are responsible for checking and complying with all federal, state, and local laws and
statues concerning the monitoring and recording of video and audio signals. Honeywell video systems shall not be
held responsible for the use of this product in violation of current laws and statutes.
Manufacturer’s Declaration of Conformance (ACUIX)
North America
The equipment supplied with this guide conforms to UL60065, CAN/CSA C22.2 No. 60065:03.
Europe
The manufacturer declares that the equipment supplied with this guide is compliant with the essential protection
requirements of the EMC directive 2004/108/EC and the Low Voltage Directive LVD 2006/95/EC, conforming to the
requirements of standards EN 55022 for emissions, EN 50130-4 for immunity, and EN 60065 for Electrical Equipment
safety.
6
Warnings and Cautions
Read the following cautions and warnings prior to installation and use of this product.
Installation and servicing must be performed by qualified personnel in accordance with
local codes and regulations.
Consider using a UPS source to ensure satisfactory performance.
Using replacement parts or accessories other than the original manufacturers may invalidate the
warranty.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
Important Safety Instructions
BEFORE OPERATING OR INSTALLING THE UNIT, READ AND FOLLOW ALL INSTRUCTIONS.
AFTER INSTALLATION, retain the safety and operating instructions for future reference
1.HEED WARNINGS - Adhere to all warnings on the unit and in the operating instructions.
2.INSTALLATION
•Install in accordance with the manufacturer’s instructions.
•Installation and servicing should be performed only by qualified and experienced technicians to conform to
all local codes and to maintain your warranty.
•Do not install the unit in an extremely hot or humid location, or in a place subject to dust or mechanical
vibration. The unit is not designed to be waterproof. Exposure to rain or water may damage the unit.
3.POWER SOURCES - This product should be operated only from the type of power source indicated on the
marking label. If you are not sure of the type of power supplied to your facility, consult your product dealer or
local power company.
Document 800-02573 Rev B7
11/2009
4.HEAT - Situate away from items that produce heat or are heat sources such as radiators, heat registers, stoves,
or other products (including amplifiers).
5.WATER AND MOISTURE - Do not use this unit near water or in an unprotected outdoor installation, or any area
classified as a wet location.
6.ATTACHMENTS - Do not use attachments not recommended by the product manufacturer as they may result in
the risk of fire, electric shock, or injury to persons.
7.ACCESSORIES - Only use accessories specified by the manufacturer.
8.CLEANING - Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
9.SERVICING - Do not attempt to service this unit yourself as opening or removing covers may expose you to
dangerous voltage or other hazards. Refer all servicing to qualified service personnel.
10. REPLACEMENT PARTS - When replacement parts are required, be sure the service technician has used
replacement parts specified by the manufacturer or have the same characteristics as the original part.
Unauthorized substitutions may result in fire, electric shock or other hazards.
Warranty and Service
Subject to the terms and conditions listed on the Product Warranty Card, during the warranty period Honeywell will
repair or replace, at its sole option, free of charge, any defective products returned prepaid.
In the event you have a problem with any Honeywell product, call Customer Service for assistance or to request a
Return Merchandise Authorization (RMA) number. Be sure to have the model number, serial number, and the nature
of the problem available for the technical service representative.
In the U.S.A. and Canada, call 1.800.796.2288. See the back cover for other contact details.
Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped to Honeywell without a
clearly identified Return Merchandise Authorization (RMA) number may be refused.
WEEE (Waste Electrical and Electronic Equipment). Correct disposal of
this product (applicable in the European Union and other European
countries with separate collection systems). This product should be
disposed of, at the end of its useful life, as per applicable local laws,
regulations, and procedures
8
Contents
About this Document and the UltraKey Plus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
UltraKey Plus Controller Installation and User Guide
About this Document and the UltraKey Plus
In this section:
•Document Overview, page 15
•Finding More Information, page 16
•Typographical Conventions, page 16
•UltraKey Plus Specifications, page 17
•Shipping Checklist, page 18
•UltraKey Plus Port Connections and Descriptions, page 19
The UltraKey Plus (HJK7000) is a replacement for the Honeywell Ultrakey (HEGSA002)
controller and is compatible with Honeywell VideoBloX and MAXPRO-Net Video Matrix
Systems.
The UltraKey Plus has these modes available, depending on the installation:
•MAXPRO: For use with MAXPRO-Net Matrix System installations.
•VideoBloX: For use with VideoBloX Matrix System installations.
Document Overview
This user guide includes:
•UltraKey Plus controller user instructions (Chapter 1).
•Installation/connection and configuration instructions specific to VideoBloX
(Chapter 2)
•Installation/connection and configuration instructions specific to MAXPRO-Net
(Chapter 3).
•System Administration and troubleshooting (Chapter 4)
Document 800-02573 Rev B15
11/2009
About this Document and the UltraKey Plus
Finding More Information
Refer to the online literature library to access other electronic documents in PDF format
including data sheets, quick references, installation and user guides, specifications,
software and product notices: http://www.honeywellvideo.com. Also see the back cover
for international web sites and contact details.
Typographical Conventions
This document uses these typographical conventions:
FontWhat it representsExample
Helvetica bold
Swiss721 BT Bold Words or characters that are part of the task
LucidaText that displays on the LCD screenThe LCD menu IPAddr Changed displays.
ItalicPlaceholders: words that vary depending on
Keys on the controller keyboard.Press Ent
Enter the password 1234.
process and identify a field and an action that
must be typed.
Menu titles and other items you select.Double-click Open from the File menu.
Buttons you click on a web browser to
perform actions.
Pressing a key on the keyboard.
the situation.
Cross-reference to external source.Refer to the System Administrator Guide.
Cross-reference within document.See Chapter 2, Installation.
Click Exit to close the program.
Press and hold Login.
user name
16
UltraKey Plus Specifications
Table 0-1UltraKey Plus Specifications
ParameterValue
Power Requirements10.8 to 13.2 VDC @ 1 Ampere (A) or POE (48VDC, Class 3)
Connector Types1×Ethernet (10Base-T, 100Base-TX) RJ45 With LED
LCDType: TFT
UltraKey Plus Controller Installation and User Guide
1×RS232/422/485 RJ45 With LED
Backlight: LED
Characters: 320×240 Dots
USBType: A
Version: USB1.1 (For USB PC Keyboard)
ComplianceEN55022 for radiated and conducted emissions
MechanicalDimensions: 17.22 in (437 mm) (L) × 8.76 in (222 mm) (W)
× 3.31 in (109 mm) (H)
Gross Weight: 7 pounds (3.2 kg)
Cover material: ABS+PC (cool gray)
EnvironmentOperating Temperature: 14 to 131 deg F (-10 to +55 deg C)
Storage Temperature: -40 to 167 deg F (-40 to +75 deg C)
Humidity: 0 to 95% RH (non-condensing)
Document 800-02573 Rev B17
11/2009
About this Document and the UltraKey Plus
Shipping Checklist
The following is included with your UltraKey Plus Controller shipment. Use of accessories
is dependent on the type of installation. Ultrakey Plus can be connected to the matrix
system either by serial port or Ethernet RJ45 connections.
Table 0-2Shipping Checklist
QuantityPartUse with...
1Ultrakey Plus keyboard controllerAll installations.
1Ultrakey Plus installation and user
guide
1 boxPower adapter with plugs for
100-240 VAC, 12 VDC, 50-60 Hz,
1 A, 12 W
1Connector adapter, RJ45 to DB9
male, for RS422
1 Connector adapter, RJ45 to DB9
female, for RS232
1RJ45 network cable, 2 metersAll installations.
All installations.
Plug adapters depend on local electrical current. Four
models are included:
•CEE 7/16 (Europlug 2.5 A/250V unearthed)
•NEMA 1-15 (North American 15 A/125V ungrounded)
•BS1363 (British 13 A/230-240V 50 Hz earthed and
fused)
•CPCS-CCC (Chinese 10 A/250V)/AS 3112; Australian
10 A/240V).
Backwards compatibility with VideoBloX and
VideoBloX Lite CPU installations. VideoBloX
master port.
Backwards compatibility with MAXPRO-Net CPU
installations.
1RJ11 4X6 flat ribbon cable, 2 metersTo connect from a MAXPRO and MX18 to the UltraKey Plus.
18
UltraKey Plus Controller Installation and User Guide
UltraKey Plus Port Connections and Descriptions
Figure 0-1UltraKey Plus Port Connections
DC Power Port
Supports 12V (±10%) DC/1 A power input. Use the power adapter included with the
shipment and insert one of the four adapters, based on your local power requirements.
Document 800-02573 Rev B19
11/2009
About this Document and the UltraKey Plus
Ethernet Port
NoteEthernet is used to connect to the controller web browser, MAXPRO-Net or
VideoBloX NetCPU.
•10/100M Ethernet PoE (power over Ethernet) input. If PoE is the power input, it is
not recommended to connect this network with an outside building.
•TCP/IP protocol on the controller.
•For VideoBloX, the controller address range can be between 1 and 32. For
MAXPRO-Net, the address range can be between 1 and 99.
RS232, RS422/485 Serial Port
NoteThese ports are used to connect to MAXPRO-Net RS232 or RS422 and to
VideoBloX NetCPU, Standard CPU and Lite CPU RS422.
USB Port
An isolated surge protection is suggested when using RS485/RS422 and when cabling
between buildings.
NoteFor MAXPRO-Net installations, COM1 (RS422) and COM2 (RS485) are
configured using the controller LCD menu and cannot be used at the same
time.
NoteThe USB port is not used with VideoBloX or MAXPRO-Net.
The USB port is used for connecting to a QWERTY USB keyboard. The following USB
keyboards are recommended:
•Logitech Y-UB83(Logitech Classic New Touch Keyboard 200USB)
•Logitech Y-BP62a
•Dell L110
20
Using the UltraKey Plus Controller
You may need to learn how to use the UltraKey Plus both before and after you begin
configuring. Key availability is dependent on the mode selected. In this section:
•Logging Onto the Controller, page 21
•Using the UltraKey Plus to Navigate the LCD Menus, page 22
•VideoBloX Key Functions, page 24
•MAXPRO Key Functions, page 26
Logging Onto the Controller
1.Connect the keyboard with a power adapter (12V (±10%) DC/1 A included) or a
network cable with POE. The system will enter VB mode or MAXPRO mode.
2.Press Alt + Clr + Home keys on the controller.
The login screen displays.
3.Enter the PIN password 3434.
The Settings screen displays.
1
NoteIf an invalid password is entered, a warning message displays. Repeat the
steps to log on.
Document 800-02573 Rev B21
11/2009
Using the UltraKey Plus Controller
Using the UltraKey Plus to Navigate the LCD Menus
There are a variety of ways to navigate both the LCD menus during configuration and set
up as well as during normal operation with your matrix system. Figure 1-1 shows the layout
of the UltraKey Plus and Table 1-1 describes the key functions. See Figure 1-2 for a brief
overview of the three main navigation options.
Figure 1-1UltraKey Plus Controller Keyboard Layout
22
UltraKey Plus Controller Installation and User Guide
Figure 1-2The UltraKey Navigation Controls
Touch Pad and Ring
Touch pad ring
Left arrow key
Touch pad - Use like a laptop
mouse pad
Touch Panel
Forward key (or up)
Right arrow key
Backward or reverse key
(or down)
Touch the button on the
panel directly.
Joystick
Document 800-02573 Rev B23
11/2009
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