This document introduces the Honeywell HD3MDIP/X True Day/Night Indoor Network
Camera. It covers how to install and operate the HD3MDIP/X in a network environment.
This document is intended for system installers, administrators, and operators.
Overview of Contents
HD3MDIP/X Network Camera Reference Guide
This document contains the following chapters and appendixes:
•Chapter 1, Introduction, introduces the Honeywell HD3MDIP/X Network Camera and
gives a functional overview of its components.
•Chapter 2, Installation and Setup, provides procedures for installing cameras,
adjusting the lens, and setting up a network camera environment.
•Chapter 3, Installing the Honeywell IP Utility and HD3MDIP/X Web-Client Software,
describes how to install the Honeywell IP Utility and set up administrator privileges.
•Chapter 4, IP Camera Web-Client, describes how to use the Web-Client application
to view video and configure the available settings for the network camera.
•Appendix A, Mounting Template, provides a mounting template for the HD3MDIP/X
camera.
•Appendix B, Troubleshooting, lists common problems encountered when setting up
the network camera.
•Appendix C, Specifications, provides specifications for the HD3MDIP/X camera.
•Appendix D, Glossary, explains terms and initializations used in this guide.
•The Index provides quick access to commonly searched terms.
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Cautions and Warnings
CAUTION
RISK OF
ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
THE COVER. NO USER-SERVICEABLE
PARTS INSIDE. REFER SERVICING TO
QUALIFIED SERVICE PERSONNEL.
Installation and servicing should be performed only by qualified and experienced
technicians to conform to all local codes and to maintain your warranty.
WARNING!24 VAC models require the use of CSA Certified/UL Listed
Class 2 power adapters to ensure compliance with
electrical safety standards. Power over Ethernet (PoE)
should meet the IEEE 802.3 af PoE standard.
WEEE (Waste Electrical and Electronic Equipment). Correct disposal of this
product (applicable in the European Union and other European countries with
separate collection systems). This product should be disposed of, at the end of
its useful life, as per applicable local laws, regulations, and procedures.
THIS SYMBOL INDICATES
THAT DANGEROUS VOLTAGE
CONSTITUTING A RISK OF
ELECTRIC SHOCK IS
PRESENT WITHIN THE UNIT.
THIS SYMBOL INDICATES
THAT IMPORTANT OPERATING
AND MAINTENANCE
INSTRUCTIONS ACCOMPANY
THIS UNIT.
CautionWhen powering the camera from 24 VAC, a UPS source should
be considered to ensure satisfactory performance.
FCC Compliance Statement
Information to the User: This equipment has been tested and found to comply with the
limits for a Class B digital device. Pursuant to Part 15B of the FCC Rules, these limits are
designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation.
10
HD3MDIP/X Network Camera Reference Guide
If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference. For example, try reorienting or relocating the receiving antenna,
increasing the separation between the equipment and receiver, or connecting the
equipment to an outlet on a different circuit.
CautionChanges or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment.
This Class B digital apparatus complies with Canadian ICES-003.
Manufacturer’s Declaration of Conformance
North America
The equipment supplied with this guide conforms to UL 60950-1 and CSA C22.2 No.
60950-1.
Europe
The manufacturer declares that the equipment supplied with this guide is compliant with
the essential protection requirements of the EMC directive 2004/108/EC and the Low
Voltage Directive LVD 20006/95/EC, conforming to the requirements of standards EN
55022 for emissions, EN 50024 for immunity, and EN 60950 for Electrical Equipment
safety.
Warranty and Service
Subject to the terms and conditions listed on the Product warranty, during the warranty
period Honeywell will repair or replace, at its sole option, free of charge, any defective
products returned prepaid.
In the event you have a problem with any Honeywell product, please call Customer
Service at 1.800.796.CCTV for assistance or to request a Return Merchandise Authorization (RMA) number.
Be sure to have the model number, serial number, and the nature of the problem available
for the technical service representative.
Document 800-04132V1 Rev A11
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Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped
to Honeywell without a clearly identified Return Merchandise Authorization (RMA)
number may be refused.
12
Introduction
Honeywell HD3MDIP/X color network cameras provide high picture quality remote video
surveillance over a network connection. See Table 1-1 for descriptions of the camera
models.
Table 1-1Fixed Mini Dome Network Camera Model Numbers
Features
The Honeywell HD3MDIP/X color network camera features:
•Dual digital video streams simultaneously, independently configurable
•Remote firmware updates
•Supports both Dynamic and Static IP address assignment
•Multiple levels of password protected remote access prevents unauthorized users
•Includes advanced IP locator software to make system setup easy
•Web server for remote setup of camera video and network parameters
•24 VAC or PoE IEEE 802.3af choice of power inputs
•Supports input and output alarm contacts
•Supports bi-directional audio
•Local video out – aim and focus
1
Model numberDescription
HD3MDIPTrue Day/Night 720p, 3.3 – 12 mm VFAI Lens NTSC
HD3MDIPXTrue Day/Night 720p, 3.3 – 12 mm VFAI Lens PAL
from altering system settings
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Introduction
14
Installation and Setup
This chapter describes how to:
•Mount the camera
•Adjust the camera for the clearest image
•Set up the camera in a network system
Before You Begin
2
Before installing the camera, Honeywell recommends that you check
www.honeywellvideo.com/products/cameras/ to find your camera and download the
latest manuals and software updates.
Unpack Everything
Check that the items received match those listed on the order form and packing slip. The
HD3MDIP/X packing box should include, in addition to a Quick Install Guide:
•One fully-assembled HD3MDIP/X camera, including factory-installed BNC
•One adapter plate
•One HD3MDIP/X hardware kit that includes mounting screws and screw caps
•One BNC cable for local video out - aim and focus
•One mounting template
•One product warranty
•One CD containing the software and this User Guide
Please carefully read this guide before you install
the HD3MDIP/X network camera.
Keep this guide for future reference.
connector for local video out aim and focus
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Installation and Setup
If any parts are missing or damaged, contact the dealer from which you purchased your
camera or call Honeywell Customer Service (see Warranty and Service).
Equipment Required
The following tools might help you to complete the installation:
•Drill
•Screwdrivers
•Wire cutters
Overview of Installation Procedure
NotePlease familiarize yourself with the installation procedure and complete each
step in the exact sequence given.
The initial installation of an HD3MDIP/X camera consists of the following steps:
StepSee …
1Preparationpage 18
2Connect the wiring.page 21
Mount the camera.page 24
3Adjust the camera angle, position, and
focus for optimum image.
4Secure the enclosure cover.page 27
5Program the camera.page 55
page 25
16
Camera Components and Functions
The HD3MDIP/X Network Camera consists of a fully-integrated enclosure with camera and
lens. The wiring can be completely concealed to reduce the risk of tampering.
Figure 2-1HD3MDIP/X Camera Components
HD3MDIP/X Network Camera Reference Guide
Cover plate
Flush Mount
Camera
Adapter plate
Back box
(not supplied)
Surface Mount
Skirt
Base
Interface board
Gimbal base
Gimbal assembly
Turret (bubble insert)
Bubble
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Installation and Setup
Camera Installation
Preparing the Camera
1.Rotate the bubble counterclockwise until it
disconnects.
2.Pull the turret to remove it.
3.Rotate the camera counterclockwise until it
disconnects from the skirt.
4.Set aside the bubble, turret, and camera.
Preparing the Mounting Surface
1.Mark the mounting surface for screw holes and wire access hole.
•Use the mounting template if you are surface mounting your camera. See
Mounting Template on page 65
•Use the flush mount adapter plate as a template if you are flush mounting your
camera.
Skirt
Camera
Turret
Bubble
18
Figure 2-2Mounting Template
Drill these holes for the
mounting screws.
Cut this hole, then pull the
power, audio, and alarm
wires through it.
2.Pre-drill the holes as indicated on the template, using the recommended hole size for
the screws being used.
NoteOther fasteners (preferably stainless steel) can be used, provided they are not
Connecting the Wires
Connecting Audio and Alarms
1.Pull the wires through the ceiling or wall hole until you have at least 4 inches of wire.
2.Remove the green connector strip (see Figure 2-6 on page 22) from the camera base
and make all the necessary alarm and audio connections.
3.Connect a twisted pair (UTP) cable from each peripheral alarm contact to each alarm
input on the terminal block.
HD3MDIP/X Network Camera Reference Guide
larger than the screw holes on the mounting template.
Figure 2-3Audio and Alarm PINs
Power
Table 2-1Audio and Alarm Connector PIN Definitions
PINDefinition
1Audio In +
2Audio In -
3Audio Out +
4Audio Out -
5Alarm In +
6Alarm In -
7Alarm Out +
8Alarm Out -
1
2
34
5
Connecting Audio
6
7
8
The network camera supports bi-directional audio. There are two supported voice band
channels that function in full duplex mode. The camera can transmit audio from the camera
to the client (PC) using any audio source that provides an industry standard line level input
(see the terminal strip as depicted in Figure 2-6). The camera can also receive audio from
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Installation and Setup
the client (PC) and provide an industry standard line level output suitable to connect to
audio devices. Audio input and output have 600 Ohm impedance. See Audio Settings on
page 63 to configure audio options.
Connecting Alarms
WARNING!Do not exceed the maximum rating of 12 VDC, 0.5 A on alarm
output connections.
The HD3MDIP/X network camera has one alarm input and one alarm output. Connect
mechanical or electrical switches to the alarm input connection to allow event-triggered
recording. When alarm inputs are configured, the HD3MDIP/X triggers an alarm only when
the normal alarm state (open or closed) changes.
Figure 2-4Normal Alarm States
Normally closed
Normally opened
See Alarm Settings on page 62 to configure the alarm inputs.
Connect external devices such as sirens or flashing lights to the alarm output connector to
signal an activated alarm to camera users.
Figure 2-5Alarm Connection
Audio
In
Alarm
Out
+−
+
−
The alarm output can be configured to provide normally open or normally closed contacts
(see Alarm Settings on page 62 to configure the alarm output). Contacts will be rated for 12
VDC @ 0.5 A.
4.Pull the cables through the back or side entries of the camera skirt, then connect the
green connector strip to the camera assembly. You might have to remove the cover
plate for flush mount.
20
HD3MDIP/X Network Camera Reference Guide
Connecting Power
WARNING!The use of a CSA Certified/UL Listed Class 2 power supply is
required to ensure compliance with electrical safety
standards.
NoteCheck the power source from the external power supply before applying
power to the camera.
1.Connect the appropriate power supply for your installation:
•24 VAC power supply (proceed to step 2)
or
•Power over Ethernet (IEEE 802.3af) 48 VDC power supply
NoteIf you are using PoE (802.3af), power will automatically be supplied to the
camera through the network cable.
2.Connect to the power supply (see Figure 2-6 on page 22).
3.Plug the power supply into an appropriate power source. The LED on the RJ45 jack
illuminates when the camera receives power. If it does not illuminate, check the
terminal block connections and the power source.
NoteTo ensure satisfactory performance, it is recommended that you use a UPS
source when connecting the camera to a 24 VAC power source.
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Installation and Setup
Figure 2-6Camera and Cables
RJ45 Ethernet network
connection (using 10Base T
or 100Base TX cable). See
Connecting to a Network
via an RJ-45 Ethernet
Connector
Also for Power over
Ethernet (PoE 802.3af)
, page 23)
Factory reset button
Local video out connector
(for aim and focus)
RJ45 Ethernet Connector
(see
Connecting to a Network
via an RJ-45 Ethernet
Connector
, page 23)
24 VAC power
Figure 2-7Wiring Connection Shown on Board
Connector Strip
Audio: Input/Output
Alarm: Input/Output
(see
Connecting Alarms,
page
20)
22
HD3MDIP/X Network Camera Reference Guide
CautionInstallation must be performed by a qualified electrician. The power
wire size for the distance and the number of cameras must be
determined to maintain 24 VAC at each camera.
Connecting to a Video Monitor
The local video out (see Figure 2-7) is available as a test output and should be used as
needed during installation to position, aim, and focus the camera. Use the provided BNC
connector to connect the video from the camera to the video input connector on your video
monitor.
Connecting to a Network via an RJ-45 Ethernet Connector
The main video connection for your network camera will be made through your Ethernet
network connection. Connect the Ethernet connector on your camera to your network
using an Ethernet (10Base-T, 100Base-TX) cable.
NoteYou can connect your camera to a network or use any type of CAT5 cable to
connect it directly to a PC or laptop.
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Installation and Setup
Mounting the Camera
Surface Mount
1.Secure the skirt to the ceiling or wall using
the appropriate screws (supplied).
2.Connect the wires (see Connecting the
Wires on page 19).
3.Rotate and align the camera assembly
yellow label with the skirt yellow label.
4.Secure the camera assembly to the skirt by
pushing it into the skirt, then twisting it
clockwise until it clicks securely in place.
5.Secure the camera assembly to the skirt by
twisting it clockwise until it clicks securely
in place.
6.Adjust the camera’s field of view (see
Adjusting the Camera FOV (Field of View)
on page 25).
7.Install the turret by clicking it into place.
8.Install the bubble by placing it on the camera with the tabs to the left of the slots, then
turning it clockwise until the tabs click securely into place.
Skirt
Screws
(supplied)
Camera
assembly
Turret
Bubble
24
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