Honeywell Dolphin CT50 User Manual
Dolphin CT50
Preli
Mobile Computer
with Windows® 10 IoT Mobile Enterprise
User Guide
Disclaimer
Preliminary
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SIG, I
Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and
other information contained in this document without prior notice, and the reader should in all
cases consult HII to determine whether any such changes have been made. The information
in this publication does not represent a commitment on the part of HII.
HII shall not be liable for technical or editorial errors or omissions contained herein; nor for
incidental or consequential damages resulting from the furnishing, performance, or use of
this material. HII disclaims all responsibility for the selection and use of software and/or
hardware to achieve intended results.
This document contains proprietary information that is protected by copyright. All rights are
reserved. No part of this document may be photocopied, reproduced, or translated into
another language without the prior written consent of HII.
Trademarks
Microsoft, Windows, Windows 10 IoT Mobile Enterprise, Microsoft Edge, Windows Phone,
and the Windows logo are registered trademarks of Microsoft Corporation in the United
States and/or other countries.
Mac is a trademark of Apple Inc.
The Bluetooth trademarks are owned by Bluetooth SIG, Inc., U.S.A. and licensed to
Honeywell.
Other product names mentioned in this manual may be trademarks or registered trademarks
of their respective companies and are the property of their respective owners.
Patents
For patent information, see www.hsmpats.com.
Copyright © 2017 Honeywell International Inc. All rights reserved.
ii Dolphin CT50 Mobile Computer with Windows 10 IoT Mobile Enterprise User Guide
Contents
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Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Product Service and Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Send Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Hearing Aid Compatibility (HAC) . . . . . . . . . . . . . . . . . . . . . . . . . . viii
About the Computer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1
About the Dolphin CT50 Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
About the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Charge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Dolphin CT50 Non-Incendive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
All Other Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Charge Before Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Change the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
About the Battery Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Check the Battery Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
About Battery Life and Conservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Battery Recommendations and Safety Precautions. . . . . . . . . . . . . . . . . . 13
Enable Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Contents
Power On the CT50 for the First Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Turn the Power On or Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Turn Sleep Mode On or Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Unlock the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Set a PIN to Protect the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Use Gloves with the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
About the Good Read LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Configure the Screen Backlight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
About the Audio Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Adjust Ringer and Notification Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Insert a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Dolphin CT50 Mobile Computer with Windows 10 IoT Mobile Enterprise User Guide iii
Contents
Preliminary
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How to Transfer Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Transfer Files with Windows Phone App . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Transfer Files with File Explorer or Windows Explorer . . . . . . . . . . . . . . . . 23
Accessories for the CT50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
About the User Interface and Applications . . . . . . . . . . . . . . . . 27
2
About the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Honeywell Applications on the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
About the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
About the Start Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
About Status Bar Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Navigation and Function Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
About Screen Gestures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
View Action Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Customize the Start Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Set the Date, Time, or Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
View Software Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
View Hardware Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
3
About the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
About ScanDemoW10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Scan a Bar Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
About the Scanner Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Scan Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Symbology Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Profile Settings for ScanDemoW10. . . . . . . . . . . . . . . . . . . . . . . . 38
About the Wedge Mode Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Create a Custom Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Custom Profile Example. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Available Profile Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Use the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
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About the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Activate the UMTS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Activate the CDMA Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Make a Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Answer the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
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Make an Emergency Phone Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
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Use the Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
5
About the Color Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Adjust the Camera and Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
How to Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Change Photo Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Change Video Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Take a Photo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Record a Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Configure the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
6
How to Configure the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Start the Settings App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
About the Structure of the Settings App . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Contents
About Network Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
About Wireless Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
About Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
About Bluetooth Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
About Serial and USB Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
About Near Field Communication (NFC). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Dolphin CT50 Mobile Computer with Windows 10 IoT Mobile Enterprise User Guide v
Connect to a Wi-Fi Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Connect to a Hidden Wi-Fi Network . . . . . . . . . . . . . . . . . . . . . . . 63
Modify Channel Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Change Roaming Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Connect to an Ethernet Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
How to Connect to Virtual Private Networks . . . . . . . . . . . . . . . . . . . . . . . 64
Add a VPN Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Install a Certificate with Microsoft Edge . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Install a Certificate with Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
How to Install a Certificate with MDM . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Connect a Bluetooth Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Disconnect a Paired Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Contents
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Manage and Maintain the CT50. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
7
Update the CT50 Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Test a Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
View Network Adapter Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Change How Data Packets are Routed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
How to Restart the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Clean the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Restart the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Clean Boot the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Reset the Computer to Factory Default State. . . . . . . . . . . . . . . . . . . . . . . 75
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
A
Physical and Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
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Customer Support
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Auth
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Rep
If you need assistance installing or troubleshooting your product, contact
us by using one of these methods:
Knowledge Base: www.hsmknowledgebase.com
Our Knowledge Base provides thousands of immediate solutions. If the
Knowledge Base does not help you solve your problem, log into the
Technical Support Portal to submit your problem or ask your question.
Technical Support Portal: www.hsmsupportportal.com
Log into the Technical Support Portal to search our Knowledge Base,
submit your problem or question, request a call back, or provide
feedback. When filling out one of the forms, provide as much detail as
possible. You can even include attachments.
Telephone: www.honeywellaidc.com/locations
For our latest contact information, please check our website.
Product Service and Repair
Honeywell International Inc. provides service for all of its products
through service centers throughout the world. To find your service
center, go to www.honeywellaidc.com and select Support > Contact
Support > Service and Repair. Contact your service center to obtain a
Return Material Authorization number (RMA #) before you return the
product.
To obtain warranty or non-warranty service, return your product to
Honeywell (postage paid) with a copy of the dated purchase record.
Warning: Explosion Hazard - Substitution of components may
impair suitability for Division 2 Class I, II, III locations.
Avertissement : Risque d’explosion - Le remplacement de
composants risque de compromettre l’adaptation du produit aux
sites de division 2 catégorie I, II, III.
Customer Support
Limited Warranty
For warranty information, go to www.honeywellaidc.com and click
Resources > Warranty.
Dolphin CT50 Mobile Computer with Windows 10 IoT Mobile Enterprise User Guide vii
Customer Support
Preliminary Draft 2018-10-15
dio freq
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level
Send Feedback
Your feedback is crucial to the continual improvement of our
documentation. To provide feedback about this manual, please contact
the Technical Communications department directly at
ACSHSMTechnicalCommunications@honeywell.com.
Hearing Aid Compatibility (HAC)
Device Listings
The standard for compatibility of digital wireless devices with hearing
aids is set forth in American National Standards Institute (ANSI)
standard C63.19. ANSI C63.19 contains these two sets of standards:
• An “M” rating from M1 to M4 for reduced radio frequency (RF)
interference to enable acoustic coupling with hearing aids that do not
operate in t-coil mode.
• A “T” rating from T1 to T4 to enable inductive coupling with hearing
aids operating in t-coil mode.
A digital wireless handset is considered hearing aid compatible for
acoustic coupling if it meets at least an “M3” rating under the ANSI
standard. A digital wireless handset is considered hearing aid
compatible for inductive coupling if it meets at least a “T3” rating under
the ANSI standard
M-Ratings: Devices rated M3 or M4 meet FCC requirements and are
likely to generate less interference with hearing devices than devices
that are not labeled. M4 is the superior/higher of the two ratings.
T-Ratings: Devices rated T3 or T4 meet FCC requirements and are likely
to be more usable with a hearing device’s t-coil than unrated devices. T4
is the superior/higher of the two ratings.
These ratings are not guaranteed. Results will vary depending on the
level of immunity of your hearing device and the degree of your hearing
loss. If your hearing device happens to be vulnerable to interference, you
may not be able to use a rated device successfully. Trying out the device
with your hearing device is the best way to evaluate it for your personal
needs.
.
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When some wireless devices are used near some hearing devices such
as hearing aids and implants, users may detect a buzzing or humming
noise. Some hearing devices are more immune than others to this
interference noise. Wireless devices may also vary in the amount of
interference they generate. The more immune the hearing aid device is,
the less likely one is to experience interference noise from the wireless
device.
Hearing aid devices may also be rated. Adding the ratings of the hearing
aid and the device can predict the usability of the two devices together:
• Any combined rating equal to or greater than six offers the best use.
• Any combined rating equal to five is considered normal use.
These models have been tested and rated for use with hearing aids for
some of the wireless technologies that they use. However, there may be
some newer wireless technologies used in these devices that have not
been tested yet for use with hearing aids. It is important to try the
different features of these devices thoroughly and in different locations,
using your hearing aid or cochlear implant, to determine if you hear any
interfering noise. Consult your service provider or the manufacturer of
the device for information on hearing aid compatibility. If you have
questions about return or exchange policies, consult your service
provider or device retailer.
The following devices are currently offered:
C63.19
Model Name HAC Rating Air-Interface
CT50LFN
Dolphin CT50 Mobile Computer with Windows 10 IoT Mobile Enterprise User Guide ix
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GSM / WCDMA
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2011
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1
Preliminary Draft 2018-10-15
0 Mob
About the Computer Features
This chapter introduces the Dolphin CT50 Mobile
Computer with Windows
operating system. Use this chapter to learn about the basic
computer features, functions, and accessories.
®
10 IoT Mobile Enterprise
1
Chapter 1 — About the Computer Features
Preliminary Draft 2018-10-15
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imager wimager w
LTE/UMTLTE/UM
About the Dolphin CT50 Mobile Computer
The Honeywell Dolphin CT50 Mobile Computer is an enterprise-focused
smartphone that uses the Windows 10 IoT Mobile Enterprise operating
system to provide reliable and secure management of corporate data
and wireless communications. The CT50 offers key features such as a
large display, long-lasting battery, bar code imager, and rugged
durability.
Honeywell offers a non-incendive (NI) version of the CT50 for use in
hazardous environments. The NI version of the CT50 has yellow scan
buttons.
Throughout this manual, all versions of the mobile computer are referred
to as the CT50 unless information is specific to a particular model.
The Dolphin CT50 features:
• Windows 10 IoT Mobile Enterprise operating system
• 2 GB DRAM, 16 GB flash memory
• Large, sunlight-readable display with responsive multi-touch screen
• High performance 2D imager with ergonomic scan trigger keys
• Software-definable LTE/UMTS or CDMA/EVDO wireless WWAN
radio for high speed data and quality voice support across all network
technologies
• IEEE 802.11a/b/g/n radio
• Bluetooth radio
• NFC technology for short-range wireless data exchange
• Value-added software components supporting specialized imaging
and OCR functions
• Rugged specifications with IP67 sealing
• Customer-accessible microSD™ slot for removable memory cards
(up to 32 GB)
• Integrated GPS receiver (with WWAN radio option)
• 8-megapixel color camera
• Receiver Category 3 in accordance with EN 300 440-1
• Non-incendive version certified to Class I, II, III, Division 2, Groups A-
G, -20 °C to +50 °C, T4A
2 Dolphin CT50 Mobile Computer with Windows 10 IoT Mobile Enterprise User Guide
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