Honeywell DOLPHIN 99EX User Manual
™
Dolphin
with Windows® Embedded Handheld 6.5
99EX Mobile Computer
User’s Guide
Disclaimer
Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other
information contained in this document without prior notice, and the reader should in all cases consult HII
to determine whether any such changes have been made. The information in this publication does not
represent a commitment on the part of HII.
HII shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or
consequential damages resulting from the furnishing, performance, or use of this material.
This document contains proprietary information that is protected by copyright. All rights are reserved. No
part of this document may be photocopied, reproduced, or translated into another language without the
prior written consent of HII.
Web Address: www.honeywellaidc.com
Trademarks
Dolphin, Dolphin RF, HomeBase, Mobile Base, ChargeBase, Net Base and QuadCharger are trademarks
or registered trademarks of Hand Held Products, Inc. or Honeywell International Inc.
Microsoft, Windows, Windows Mobile, Windows Phone, Windows Embedded Handheld, Windows CE,
Windows 98 Second Edition, Windows NT, Windows 2000, Windows ME, Windows XP, Windows 7,
Windows Vista, ActiveSync, Outlook, and the Windows logo are trademarks or registered trademarks of
Microsoft Corporation.
Other product names mentioned in this manual may be trademarks or registered trademarks of their
respective companies and are the property of their respective owners.
Patents
For patent information, please refer to www.honeywellaidc.com/patents.
Other Trademarks
The Bluetooth trademarks are owned by Bluetooth SIG, Inc., U.S.A. and licensed to Honeywell.
©2011 Honeywell International Inc. All rights reserved.
Table of Contents
Chapter 1 - Dolphin 99EX Terminal Agency Information
Laser Safety.........................................................................................................................1-1
Label Locations ..............................................................................................................1-1
Laser Safety Label .........................................................................................................1-1
Laser Eye Safety Statement ..........................................................................................1-1
LED Safety...........................................................................................................................1-2
LED Safety Statement....................................................................................................1-2
Infrared LED Safety Statement ......................................................................................1-2
UL and C-UL Statement.......................................................................................................1-2
Approvals by Country...........................................................................................................1-2
R&TTE Compliance Statement—802.11a/b/g/n, Bluetooth, and/or GSM............................1-2
Dolphin RF Terminal—802.11a/b/g/n, Bluetooth, and/or GSM............................................1-3
Canadian Compliance..........................................................................................................1-4
Conformité à la règlementation canadienne ........................................................................1-4
RF Exposure Information (SAR) ..........................................................................................1-4
For European Community Users .........................................................................................1-5
Waste Electrical and Electronic Equipment Information ......................................................1-5
Pacemakers, Hearing Aids and Other Electrically Powered Devices ..................................1-5
Microwaves ..........................................................................................................................1-5
Chapter 2 - Getting Started
Out of the Box ......................................................................................................................2-1
Replacing the Main Battery Pack.........................................................................................2-3
Home Screen .......................................................................................................................2-4
Title Bar................................................................................................................................2-4
Icons in the Title Bar ............................................................................................................2-4
Horizontal Scroll...................................................................................................................2-7
Tile Bar.................................................................................................................................2-7
Pop-Up Menus .....................................................................................................................2-7
Selecting Programs..............................................................................................................2-7
File Explorer.........................................................................................................................2-8
File Provisioning on the 99EX..............................................................................................2-9
Search..................................................................................................................................2-9
Resetting the Terminal.......................................................................................................2-10
Soft Reset (Warm Boot) ...............................................................................................2-10
Hard Reset (Cold Boot)................................................................................................2-10
Factory Reset...............................................................................................................2-10
Suspend Mode...................................................................................................................2-10
Chapter 3 - Hardware Overview
Standard Configurations for the 99EX .................................................................................3-1
Peripherals for the 99EX......................................................................................................3-3
Accessories for the 99EX.....................................................................................................3-4
Front Panel: 99EX................................................................................................................3-5
Front Panel Features for the 99EX ................................................................................3-6
iii
Back Panel: 99EX ...............................................................................................................3-7
Back Panel Features for the 99EX ................................................................................3-8
Side Panels: 99EX...............................................................................................................3-9
Left Side ........................................................................................................................ 3-9
Right Side ................................................................................................................... 3-10
Bottom Panel: 99EX .......................................................................................................... 3-11
I/O Connector .................................................................................................................... 3-11
Using the Touch Panel ...................................................................................................... 3-12
Installing a Screen Protector........................................................................................ 3-12
Healthcare Housing ........................................................................................................... 3-12
Batteries ............................................................................................................................ 3-13
Main Battery Pack........................................................................................................ 3-13
Internal Backup Battery ...............................................................................................3-14
Managing Battery Power .............................................................................................3-15
Checking Battery Power .............................................................................................. 3-16
System Resets .................................................................................................................. 3-16
Installing a Memory Card................................................................................................... 3-17
Installing a SIM Card ......................................................................................................... 3-17
Chapter 4 - Using the Scan Image Engine
Overview.............................................................................................................................. 4-1
Laser Safety ........................................................................................................................4-1
N5603 Beam Divergence Angle ....................................................................................4-1
LED Safety ..........................................................................................................................4-1
Image Engine Specifications ............................................................................................... 4-1
Depth of Field ................................................................................................................4-2
Supported Bar Code Symbologies ..................................................................................... 4-3
Decoding ............................................................................................................................. 4-4
To Decode a Bar Code.................................................................................................. 4-4
Aiming Options ..............................................................................................................4-4
Capturing Images ................................................................................................................4-6
Taking an Image............................................................................................................ 4-6
Uploading Images.......................................................................................................... 4-7
Chapter 5 - Using the Color Camera
Overview.............................................................................................................................. 5-1
Taking a picture using the Camera Demo tool .................................................................... 5-1
Taking a picture using the Windows Embedded Handheld 6.5 Camera tool ...................... 5-2
Recording Video .................................................................................................................. 5-3
Chapter 6 - Using the Keyboards
Available Keyboards............................................................................................................ 6-1
Keyboard Combinations ................................................................................................6-1
Common Buttons........................................................................................................... 6-1
Using the Function Keys...................................................................................................... 6-2
Using the Modifier Keys ...................................................................................................... 6-3
Using the Navigation Keys .................................................................................................. 6-3
iv
34-Key Alpha/Numeric Keyboard ........................................................................................ 6-5
ALPHA Key.................................................................................................................... 6-5
34-Key Alpha/Numeric Keyboard Combinations ...........................................................6-6
34-Key Numeric (Calculator) Keyboard............................................................................... 6-8
ALPHA Key.................................................................................................................... 6-8
34-Key Numeric (Calculator) Keyboard Combinations .................................................. 6-9
43-Key Alpha/Numeric Keyboard ...................................................................................... 6-11
Number Lock (NUM) Key............................................................................................. 6-11
43-Key Keyboard Combinations.................................................................................. 6-12
55-Key Full Alpha/Numeric Keyboard ............................................................................... 6-14
55-Key Keyboard Combinations.................................................................................. 6-14
Chapter 7 - System Settings
Overview.............................................................................................................................. 7-1
Clock & Alarms .................................................................................................................... 7-2
Personal Menu ....................................................................................................................7-3
Buttons........................................................................................................................... 7-3
System Menu....................................................................................................................... 7-7
About .............................................................................................................................7-8
Backlight ........................................................................................................................ 7-9
Battery .........................................................................................................................7-10
Certificates................................................................................................................... 7-10
Customer Feedback ....................................................................................................7-10
Encryption.................................................................................................................... 7-11
Error Reporting ............................................................................................................ 7-11
External GPS............................................................................................................... 7-11
Five Volt Control .......................................................................................................... 7-12
Smart Sensor............................................................................................................... 7-12
Managed Programs ..................................................................................................... 7-14
Memory........................................................................................................................ 7-15
RIL ............................................................................................................................... 7-16
Power...........................................................................................................................7-16
Regional Settings......................................................................................................... 7-16
Remove Programs....................................................................................................... 7-17
Screen ............................................................................................................................... 7-18
Task Manager....................................................................................................................7-19
Chapter 8 - Communication
Connections Menu............................................................................................................... 8-1
Using the IrDA Port.............................................................................................................. 8-2
IrDA Port Location .........................................................................................................8-2
Sending Data................................................................................................................. 8-2
Receiving Data ..............................................................................................................8-3
Connections Manager ......................................................................................................... 8-4
To Access the Connections Manager............................................................................ 8-4
Tasks ............................................................................................................................. 8-4
Advanced....................................................................................................................... 8-5
v
Dolphin Wireless Manager .................................................................................................. 8-6
Dolphin Wireless Manager Window............................................................................... 8-6
Enabling the Radios....................................................................................................... 8-6
Accessing Radio Configuration Utilities......................................................................... 8-7
Network Cards..................................................................................................................... 8-8
Connecting and Synchronizing the Terminal and Workstation............................................ 8-8
Installing Additional Software ............................................................................................ 8-10
Adding Programs Using ActiveSync or Windows Mobile Device Center..................... 8-11
Connecting the Terminal to a Wireless Network.......................................................... 8-12
Adding Programs Using the Internet............................................................................ 8-12
Software Upgrades............................................................................................................ 8-13
99EX COM Port Assignment Table ................................................................................... 8-13
Chapter 9 - Working with Wireless Wide Area Networking (WWAN)
Overview.............................................................................................................................. 9-1
Penta Band Antenna...................................................................................................... 9-1
SIM Card Installation ...........................................................................................................9-3
Installing a SIM Card ...........................................................................................................9-4
Enabling the WWAN Radio ................................................................................................. 9-5
GSM/HSPA+ Global Radio Dolphin Models........................................................................ 9-5
Voice Communication.................................................................................................... 9-5
Audio Modes.................................................................................................................. 9-5
Volume Control.............................................................................................................. 9-6
Accessing the Dialer Window ........................................................................................ 9-6
Dialing............................................................................................................................ 9-6
Sending Calls................................................................................................................. 9-7
Ending Calls................................................................................................................... 9-7
Accessing Voice Mail..................................................................................................... 9-7
View Options.................................................................................................................. 9-7
Setup Options...................................................................................................................... 9-7
Data Communication (GSM/HSPA+ Global Radio Dolphin Models)................................... 9-9
System Requirements ...................................................................................................9-9
Information Requirements .............................................................................................9-9
Establishing Data Communication................................................................................. 9-9
Manual Network Selection........................................................................................... 9-11
Data Communication GSM/CDMA Dolphin Models .......................................................... 9-13
Gobi Manager.............................................................................................................. 9-13
Establishing Data Communication............................................................................... 9-14
Chapter 10 - Working with the Bluetooth Radio
Enabling the Bluetooth Radio ............................................................................................ 10-1
Pairing and Trusted Devices ............................................................................................. 10-2
Connecting to Other Bluetooth Devices ............................................................................ 10-2
Transferring Files............................................................................................................... 10-5
Making the Terminal Discoverable .................................................................................... 10-6
Selecting COM Ports ......................................................................................................... 10-6
vi
Chapter 11 - Working with GPS
Overview............................................................................................................................ 11-1
Assisted GPS Support....................................................................................................... 11-1
Powering the GPS Module ................................................................................................ 11-1
Communication Ports ........................................................................................................ 11-1
Selecting the Port ........................................................................................................11-1
COM7 ..........................................................................................................................11-1
GPS Intermediate Driver.............................................................................................. 11-2
GPS Demo ........................................................................................................................11-2
Chapter 12 - Dolphin 99EX HomeBase Device
Overview............................................................................................................................ 12-1
Unpacking the eBase................................................................................................... 12-1
Parts and Functions........................................................................................................... 12-2
Bottom Panel ............................................................................................................... 12-5
Power ................................................................................................................................ 12-5
Connecting Power to the HomeBase........................................................................... 12-5
Charging the Main Battery................................................................................................. 12-6
To Power a Terminal and Charge its Main Battery...................................................... 12-6
Charging a Spare Battery in the Auxiliary Battery Well ...............................................12-6
Communication.................................................................................................................. 12-7
Connecting the Communication Cables ......................................................................12-7
Establishing Communication .......................................................................................12-7
Communicating with the Dolphin Terminal .................................................................. 12-7
Verifying Data Transfer................................................................................................ 12-8
RS232 Communications Cables........................................................................................ 12-8
RS232 Pin Configuration ............................................................................................. 12-8
Serial Connector................................................................................................................ 12-9
Mounting the HomeBase ................................................................................................... 12-9
Desk Mounting............................................................................................................. 12-9
Chapter 13 - Dolphin 99EX eBase Device
Overview............................................................................................................................ 13-1
Unpacking the eBase................................................................................................... 13-1
Parts and Functions........................................................................................................... 13-2
Front Panel .................................................................................................................. 13-2
Back Panel .................................................................................................................. 13-4
Bottom Panel ............................................................................................................... 13-5
Power ................................................................................................................................ 13-5
Connecting Power to the eBase .................................................................................. 13-5
Charging the Main Battery................................................................................................. 13-6
To Power a Terminal and Charge its Main Battery...................................................... 13-6
Charging a Spare Battery in the Auxiliary Battery Well ...............................................13-6
Communication.................................................................................................................. 13-6
Software Requirements ............................................................................................... 13-6
Establishing Ethernet Communication......................................................................... 13-7
Establishing USB Communication............................................................................... 13-7
vii
Mounting the eBase........................................................................................................... 13-8
Desk Mounting............................................................................................................. 13-8
Chapter 14 - Dolphin 99EX Mobile Base Device
Overview............................................................................................................................ 14-1
Front Panel ........................................................................................................................ 14-2
Bottom Panel ..................................................................................................................... 14-3
Back Panel and Mounting Brackets................................................................................... 14-4
Mounting............................................................................................................................ 14-5
Safety Precautions....................................................................................................... 14-5
Installation....................................................................................................................14-5
Powering the Dolphin Terminal ......................................................................................... 14-6
Charging the Dolphin Terminal.......................................................................................... 14-6
Establishing Communication ............................................................................................. 14-6
Connecting the Communication Cables ......................................................................14-6
Establishing ActiveSync or Windows Mobile Device Center Communication .............14-7
RS232 Communication Cables ......................................................................................... 14-7
Serial Connector.......................................................................................................... 14-8
Chapter 15 - Dolphin 99EX ChargeBase Device
Overview............................................................................................................................ 15-1
Parts and Functions........................................................................................................... 15-2
Front Panel .................................................................................................................. 15-2
Back Panel................................................................................................................... 15-3
Power ................................................................................................................................ 15-3
Connecting Power to the ChargeBase ............................................................................. 15-3
Charging the Main Battery................................................................................................. 15-4
To Power a Terminal and Charge its Main Battery...................................................... 15-4
Mounting the ChargeBase................................................................................................. 15-4
Channel Bracket Installation (Pre-existing Hardware Installations)................................... 15-9
Chapter 16 - Dolphin 99EX Net Base Device
Overview............................................................................................................................ 16-1
Parts and Functions........................................................................................................... 16-2
Front Panel .................................................................................................................. 16-2
Back Panel .................................................................................................................. 16-3
Bottom Panel ............................................................................................................... 16-4
Power ................................................................................................................................ 16-4
Connecting Power to the Net Base.............................................................................. 16-4
Charging the Main Battery................................................................................................. 16-5
To Power a Terminal and Charge its Main Battery...................................................... 16-5
Communication.................................................................................................................. 16-5
Software Requirements ............................................................................................... 16-5
Connecting the Dolphin Terminal to the Net Base ............................................................ 16-5
Mounting the Net Base ...................................................................................................... 16-6
Channel Bracket Installation (Pre-existing Hardware Installations)................................. 16-11
viii
Chapter 17 - Dolphin 99EX QuadCharger Device
Overview............................................................................................................................ 17-1
Parts and Functions........................................................................................................... 17-2
Supplying Power................................................................................................................ 17-3
Inserting and Charging Batteries ....................................................................................... 17-3
Mounting the QuadCharger ............................................................................................... 17-4
Troubleshooting................................................................................................................. 17-5
Chapter 18 - Customer Support
Product Service and Repair............................................................................................... 18-1
Online Product Service and Repair Assistance........................................................... 18-1
Technical Assistance......................................................................................................... 18-2
Online Technical Assistance........................................................................................ 18-2
Limited Warranty ...............................................................................................................18-3
How to Extend Your Warranty ..................................................................................... 18-4
ix
x
1
Compliance
Label
Dolphin 99EX with WWAN
Compliance
Label
Dolphin 99EX with WLAN
Image Engines with Integrated Laser Aimers
!
Dolphin 99EX Terminal Agency Information
Dolphin 99EX mobile computers meet or exceed the requirements of all applicable standards
organizations for safe operation. However, as with any electrical equipment, the best way to ensure safe
operation is to operate them according to the agency guidelines that follow. Read these guidelines
carefully before using your Dolphin terminal.
Laser Safety
Label Locations
Laser Safety Label
If the following label is attached to your product, it indicates the product contains an engine with a laser
aimer:
Laser Eye Safety Statement
This device has been tested in accordance with and complies with IEC60825-1(Ed. 2.0), EN608251:2007. Complies with 21 CFR 1040.10 and 1040.11, except for deviations pursuant to Laser Notice No.
50, dated June 24, 2007. LASER LIGHT, DO NOT STARE INTO BEAM. CLASS 2 LASER PRODUCT,
1.0 mW MAX OUTPUT: 650nm, pulse duration of 15.5msec, and pulse repetition rate of 32.25 Hz.
Warning - Use of controls or adjustments or performance of procedures other than those specified herein may
result in hazardous radiation exposure.
1 - 1
LED Safety
LED Safety Statement
LEDs have been tested and classified as “EXEMPT RISK GROUP” to the Standard: IEC 62471:2006.
Infrared LED Safety Statement
Caution! Do not view directly with optical instruments.
UL and C-UL Statement
UL and C-UL listed: UL60950-1 2nd Edition, and CSA C22.2 No. 60950-1-07 2nd Edition, ISA
12.12.01:2007, CAN/CSA: C22.2 No. 213-M1987.
Approvals by Country
Country EMC, Radio, & SAR Safety
U.S.A. FCC Part 15, Subpart B
FCC Part 15, Subpart C, 15.247
FCC Part 15, Subpart E
FCC Part 22H
FCC Part 24E
FCC SAR OET 65 Supplement C
Canada ICES-003 (Class B)
RSS 132
RSS 133
RSS 210
European Community/CE EN300328, EN301893, EN55022, EN55024,
EN301489-1, EN301489-7/24, EN301489-17,
3GPPTS 51.010-1, EN301511, EN301908,
EN50360, EN50361, EN50371, EN50392,
IEC6220-1, IEC6220-2, EN300440, 301 38925 (CDMA 2000)
UL60950-1, 2nd Edition
CSA C22.2 No. 60950-1-07,
2nd Edition
EN60950-1, 2nd Edition
EN60825-1, 2nd Edition
R&TTE Compliance Statement—802.11a/b/g/n, Bluetooth, and/or GSM
Dolphin RF terminals are in conformity with all essential requirements of the R&TTE Directive (1999/5/
EC).
This product is marked with in accordance with the Class II product requirements specified
in the R&TTE Directive. In addition, this product complies to 2006/95/EC Low Voltage Directive when
supplied with the recommended power supply. Honeywell shall not be liable for use of our product with
equipment (i.e., power supplies, personal computers, etc.) that is not CE marked and does not comply
with the Low Voltage Directive.
1 - 2
The equipment is intended for use throughout the European Community; PAN European Frequency
Range: 2.402–2.480 GHz. Restrictions for use in France are as follows:
• Indoor use: Maximum power (EIRP*) of 100 mW for the entire 2.400–2.4835 GHz
• Outdoor use: Maximum power (EIRP*) of 100 mW for the 2.400–2.454 GHz band & maximum power
(EIRP*) of 10 mW for the 2.454–2.483 MGHz band.
• 5Ghz band: UNII (Unlicensed National Information Infrastructure) or band1 (5.150 to 5.250 GHz) is
restricted to indoor use only. Any other use will make the operation of the device illegal.
For further information, please contact:
Honeywell Scanning & Mobility Europe BV
Nijverheidsweg 9
5627 BT Eindhoven
The Netherlands
FCC Requirements
Dolphin RF Terminal—802.11a/b/g/n, Bluetooth, and/or GSM
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
In accordance with FCC 15.21, changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter.
If necessary, the user should consult the dealer or an experienced radio/television technician for
additional suggestions. The user may find the following booklet helpful: “Something About Interference.”
This is available at FCC local regional offices. Our company is not responsible for any radio or television
interference caused by unauthorized modifications of this equipment or the substitution or attachment of
connecting cables and equipment other than those specified by our company. The correction is the
responsibility of the user. Use only shielded data cables with this system.
1 - 3
Canadian Compliance
This Class B digital apparatus complies with Canadian ICES-003 and RSS210. Operation is subject to
the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired
operation.
Conformité à la règlementation canadienne
Cet appareil numérique de la Classe B est conforme à la norme NMB-003 et RSS210 du Canada. Son
fonctionnement est assujetti aux conditions suivantes:
1. Cet appareil ne doit pas causer de brouillage préjudiciable.
2. Cet appareil doit pouvoir accepter tout brouillage reçu, y compris le brouillage pouvant causer un
fonctionnement indésirable.
RF Exposure Information (SAR)
This mobile phone meets the government's requirements for exposure to radio waves. This phone is
designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF)
energy set by the Federal Communications Commission of the U.S. Government.
The exposure standard for wireless mobile phones employs a unit of measurement known as the
Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg. *Tests for SAR are
conducted using standard operating positions accepted by the FCC with the phone transmitting at its
highest certified power level in all tested frequency bands. Although the SAR is determined at the
highest certified power level, the actual SAR level of the phone while operating can be well below the
maximum value. This is because the phone is designed to operate at multiple power levels so as to use
only the poser required to reach the network. In general, the closer you are to a wireless base station
antenna, the lower the power output.
The highest SAR value for the model phone as reported to the FCC when tested for use at the ear is
0.919 W/kg Max. and when worn on the body, as described in this user guide, is 1.34 W/kg Max. (Body-
worn measurements differ among phone models, depending upon available accessories and FCC
requirements.)
While there may be differences between the SAR levels of various phones and at various positions, they
all meet the government requirement.
The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels
evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model phone
is on file with the FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid
after searching on FCC ID: HD599EXLG and HD599EXLW.
For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines for
use with an accessory that contains no metal and the positions the handset a minimum of 1.5 cm from
the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. If you
do no t use a body-worn accessory and are not holding the phone at the ear, position the handset a
minimum of 1.5 cm from your body when the phone is switched on.
1 - 4
For European Community Users
Honeywell complies with Directive 2002/96/EC OF THE EUROPEAN PARLIAMENT AND OF THE
COUNCIL of 27 January 2003 on waste electrical and electronic equipment (WEEE).
Waste Electrical and Electronic Equipment Information
This product has required the extraction and use of natural resources for its production. It may contain
hazardous substances that could impact health and the environment, if not properly disposed.
In order to avoid the dissemination of those substances in our environment and to diminish the pressure
on the natural resources, we encourage you to use the appropriate take-back systems for product
disposal. Those systems will reuse or recycle most of the materials of the product you are disposing in a
sound way.
The crossed out wheeled bin symbol informs you that the product should not be disposed of along
with municipal waste and invites you to use the appropriate separate take-back systems for product
disposal.
If you need more information on the collection, reuse, and recycling systems, please contact your local
or regional waste administration.
You may also contact your supplier for more information on the environmental performances of this
product.
Pacemakers, Hearing Aids and Other Electrically Powered Devices
Most manufacturers of medical devices adhere to the IEC 601-1-2 standard. This standard requires
devices to operate properly in an EM Field with a strength of 3V/m over a frequency range of 26 to
1000MHz. The maximum allowable field strength emitted by the Dolphin terminal is 0.3V/m according to
Subpart B of Part 1 of the FCC rules. Therefore, the RF from the Dolphin terminal has no effect on
medical devices that meet the IEC specification.
Microwaves
The radio in the Dolphin RF terminal operates on the same frequency band as a microwave oven.
Therefore, if you use a microwave within range of the Dolphin RF terminal you may notice performance
degradation in your wireless network. However, both your microwave and your wireless network will
continue to function.
1 - 5
1 - 6
2
2.
3.
!
Getting Started
Out of the Box
Verify that the carton contains the following items:
• Dolphin 99EX mobile computer (the terminal)
• Main battery pack (i.e., standard 3.7V Li-poly or extended 3.7V Li-ion)
• Quick Start Guide
Note: If you ordered accessories for your terminals, verify that they are also included with the order.
Be sure to keep the original packaging in the event that the Dolphin terminal should need to be returned
for service. For details, see Product Service and Repair on page 18-1.
Step 1. Install the Main Battery Pack
The 99EX is shipped with the battery packaged separate from the unit. Follow the steps below to install
the main battery. For information on how to remove the battery, see Replacing the Main Battery Pack on
page 2-3.
1. Release the hook securing the hand strap to the
back panel of the terminal near the speaker.
2. Remove the battery door by lifting up the latches
near the base of the battery door.
3. Insert the battery into the battery well.
4. Replace the battery door. Apply pressure to
engage the door latch.
Note: The battery door must be installed prior to
powering the unit.
5. Reattach the hand strap.
We recommend use of Honeywell Li-poly or Li-Ion battery packs. Use of any non-Honeywell battery may result
in damage not covered by the warranty.
Step 2. Charge the Main and Backup Batteries
The power supply for Dolphin terminals consists of two types of battery power: the main battery pack
that is accessible from the back panel, and the backup battery that resides inside the terminal.
The main battery powers the terminal. The internal backup battery charges off the main battery and
maintains the application data stored in RAM memory for up to 30 minutes when the terminal’s main battery pack is completely discharged or removed.
Battery Error Notification
If your terminal displays the following indicators, replace the main battery pack with a Honeywell Li-poly
or Li-ion battery pack. For information on how to remove the main battery pack from the terminal, see
Replacing the Main Battery Pack on page 2-3.
• appears in the Title bar at the top of the touch screen
• The General Notification LED flashes red
• A Notification appears on the Tile bar at the bottom of the touch screen
2 - 1
Before Initial Use
!
RS232 Connector
Host Device
Power
Cable
Or
USB Connector
COMM Cable
Plug
Adapter
Cable Cup
Or
RS232, DEX A/V Connector
Dolphin 99EX
Dolphin 99EX
Plug
Adapter
Power
Cable
Client Device
Charging
Cup
Terminals are shipped with both batteries discharged of all power. The initial charging time for the main
battery pack is 4 hours for the standard 3.7V battery or 6 hours for the extended 3.7V battery. Connect
the terminal to one of the 99EX series charging peripherals to charge; see Peripherals for the 99EX on
page 3-3. Honeywell recommends charging the Dolphin terminal for at least 24 hours prior to initial use
to ensure the internal backup battery is fully charged.
We recommend use of Honeywell peripherals, power cables, and power adapters. Use of any non-Honeywell peripherals, cables, or power adapters may cause damage not covered by the warranty.
Using the Charging/Communication Cables
Step 3. Boot the Terminal
The terminal begins booting as soon as power is applied. Do NOT press any keys or interrupt the boot
process. When the boot process is complete, the Home screen appears, and the terminal is ready for
use.
Step 4. Set the Time Zone, Time, and Date
On the Home screen, tap the line that displays the
time and date.
2 - 2
The Clock Settings screen appears.
!
Tap the arrow to the right of the time zone to open the drop down menu. Select the appropiate time zone
from the menu. Set the correct time and date in the remaining fields and tap OK to save.
Replacing the Main Battery Pack
1. Press the Power key to put the terminal in Suspend Mode (see page 2-10).
2. Release the hook securing the hand strap to the back panel of the terminal near the speaker.
3. Remove the battery door by lifting up the latches near the base of the battery door.
4. Wait at least 3 seconds, then remove the battery. This process allows the device to shut down
properly and maintains memory during the battery swap.
5. Insert the new battery into the battery well.
6. Replace the battery door. Apply pressure to engage the door latch.
Note:The battery door must be installed prior to powering the unit.
7. Reattach the hand strap.
For more information on the main battery pack, see Batteries on page 3-13.
We recommend use of Honeywell Li-poly or Li-Ion battery packs. Use of any non-Honeywell battery may
result in damage not covered by the warranty.
2 - 3
Home Screen
Text here indicates
the active program.
Icons here indicate the
status of various system
functions.
After the Dolphin terminal initializes the first time, you see the Home screen.
Tap to reach the Start screen from the home screen.
Tap to access the Dolphin Wireless Manager (see page 8-6) from the home screen.
Title Bar
The Title bar, located at the top of the screen, displays the active program, the status of various system
functions, and the current time. Tapping on the title bar provides access to the Horizontal Scroll. The
scroll provides access to additional programs and application screens. For additional information, see
Horizontal Scroll on page 2-7.
Icons in the Title Bar
Indicator Meaning
Synchronizing data
The terminal could not synchronize data with the workstation via ActiveSync.
2 - 4
New e-mail
Icons in the Title Bar
Indicator Meaning
New text message
New voicemail
New instant message
Vibrate on
Ringer off
Speakerphone on
Voice call in progress
Calls are forwarded
Call on hold
Missed call
Data call in progress
A battery error has occurred. Replace the main battery pack with a Honeywell Li-poly or Li-ion
battery pack.
Battery is has a full charge
Battery has a high charge
Battery has a medium charge
Battery has a low charge
Battery has a very low charge and requires charging
Terminal is running on external power. If a battery pack is installed, the battery is charging in the
background.
The terminal is not connected to external power. A battery is installed, but is defective; specifically,
its charge level cannot be measured.
No SIM card is installed
Active network connection
2 - 5
Icons in the Title Bar
Indicator Meaning
No active network connection
GPRS available
GPRS connecting
GPRS in use
HSDPA available
HSDPA connecting
HSDPA in use
EDGE available
EDGE connecting
EDGE in use
UMTS available
UMTS connecting
UMTS in use
Radio is off
The radio is not connected to a network.
The radio is connected. The bars indicate the signal strength.
No radio signal
The terminal is searching for a signal.
Wi-Fi is on, but device is not connected
Wi-Fi data call
Pending alarm
2 - 6
Bluetooth
Horizontal Scroll
The content of the
Horizontal scroll
changes according to
the open application.
The icons change according to the open application.
The Task tray displays icons
for programs running in the
background.
The Tile bar displays icons you
use to open and close screens,
menues, and features.
The Horizontal Scroll, located at the top of most application windows, provides access to additional
application screens. You can flick left or right on the scroll or tap each label on the scroll, until you get to
the desired screen. Tapping a label to the left or right of the center item brings new labels into view.
Note: Tap the Title bar to access the horizontal scroll if it is not visible on the screen.
Tile Bar
The Tile bar is located at the bottom of application windows.
Pop-Up Menus
With pop-up menus, you can quickly choose an action for a selected item. To access a pop-up menu, tap
and hold the stylus on the item name of the action you want to perform. When the menu appears, lift the
stylus, and tap the action you want to perform.
Tap anywhere outside the menu to close the menu without performing an action.
Selecting Programs
To see the programs loaded on your terminal, tap to access the Start Menu. To open a
program, tap once on the program icon. To reposition an icon on the Start Menu, tap and hold the stylus
on the icon, then drag the icon to the desired position.
2 - 7
File Explorer
You can also use the File Explorer to find files and organize these files into folders.
1. Tap > File Explorer .
2. Tap the Up button at the bottom of the screen to move up one level in the directory.
3. You can move files in File Explorer by tapping and holding on the item you want to move, then
tapping Cut or Copy on popup menu.
4. Navigate to the folder you want to move the file to, then tap and hold a blank area of the window.
5. Tap Paste on the pop-up menu.
Note: If there is no blank space available in the window, tap
menu using the down arrow, then tap
Edit > Paste
.
Menu
on the command bar, navigate to the end of the
2 - 8
File Provisioning on the 99EX
!
!
\IPSM\Honeywell
The IPSM folder is the only partition on the 99EX that persists across a kernel upgrade (*.UPG file extension). During a kernel upgrade, files are automatically copied from the \IPSM\Honeywell\Autoin-
stall folder and then installed in the \Honeywell (root file system) folder as part of the upgrade
process.
\IPSM\Honeywell\AutoInstall
The files in the IPSM\Honeywell\AutoInstall folder are only installed when a factory reset or ker-
nel upgrade occurs. Once the files are installed, they persist through hard and soft resets. If a file is
added to the folder and a hard or soft reset is performed, it will have no effect. If a program is manually
removed using the Remove Programs application (see page 7-17), then the program is not automatically
re-installed on a hard or soft reset.
\Honeywell
The Honeywell partition or root file system partition is persistent over a Hard Reset, Soft Reset, and the
removal of the battery pack or the removal of AC power. However, during a kernel upgrade the root file
system is reformatted so all data in the folder is deleted and replaced by any files in the \IPSM\Honey-
well\AutoInstall folder as part of the upgrade process.
To prevent data loss, back up all user data to an SD card or external memory device before performing an upgrade.
\Honeywell\AutoInstall
If you run a CAB file from within the \Honeywell\AutoInstall (user store) folder, after the program
has been installed, the CAB file will be deleted from the User Store. The program remains installed
through all successive Hard and Soft resets.
If you want the program to be part of the Autoinstall that occurs after a factory reset or software upgrade,
paste the program file(s) in both the \IPSM\Honeywell\Autoinstall folder and the
\Honeywell\Autoinstall.
Contact a Honeywell technical support representative for information on how to perform a factory reset.
For contact information, see Customer Support on page 18-1. or go to www.honeywellaidc.com.
To prevent data loss, back up all user data to an SD card or external memory device before performing an upgrade.
Contact a Honeywell technical support representative for information on available software upgrades for
your Dolphin terminal, see Customer Support on page 18-1. or go to www.honeywellaidc.com.
Search
The Search feature helps you quickly locate information. Tap > Search Phone .
Enter the text you want to find, select a data type, and then tap Go to start the search. Select Larger
than 64 KB in the Type drop-down field to quickly find information that is taking up storage space.
2 - 9
Resetting the Terminal
ALT
CTRL
ENT
ALT
CTRL
ESC
SCAN
There are three types of system resets: a soft reset, a hard reset, or a factory reset. The soft and hard
resets preserve all data stored in the file system. Contact a Honeywell technical support representative
for more information on how to perform a factory reset.
Soft Reset (Warm Boot)
A soft reset re-boots the device and preserves any objects created in RAM. You would perform a soft
reset when:
• the terminal fails to respond.
• after installing some software applications.
• after making changes to certain system settings, such as network cards.
1. Press and hold the CTRL + ENTER keys for approximately 5 seconds.
2. The decode and scan LEDs flash for approximately three seconds as the terminal resets.
3. When the reset is complete, the Home screen displays.
Hard Reset (Cold Boot)
A hard reset re-boots the device and closes any open applications running in RAM at the time of the
reset.
1. Press and hold the CTRL + ESC keys for approximately 5 seconds.
2. The decode and scan LEDs light for approximately 3 seconds.
3. The terminal re-initializes.
Factory Reset
Contact a Honeywell technical support representative for information on how to perform a factory reset.
For contact information, see Technical Assistance on page 18-2.
Suspend Mode
The terminal goes into Suspend Mode automatically when the terminal is inactive for a programmed
period of time. You can program this time on the Advance tab of the Power System Setting; see Power
on page 7-16.
To put the terminal into Suspend Mode manually, press the Power key and the screen goes blank.
To wake the terminal from Suspend Mode, press the Power key or SCAN key .
Note: You should always put the terminal in suspend mode before removing the battery door. For information on
removing the battery, see Replacing the Main Battery Pack on page 2-3.
2 - 10
3
Hardware Overview
Standard Configurations for the 99EX
WLAN & WPAN
• Microsoft Windows Embedded Handheld
6.5 Classic
• OMAP3715 (1Ghz)
• 256MB RAM X 1GB Flash
• Four keyboard options
• 3.7V Li-poly standard battery pack or
optional extended 3.7V Li-ion rechargeable
battery pack
• Adaptus Imaging Technology: N5603ER/
SR/HD or N5600ER/SR/HD image engines
• 802.11a/b/g/n and Bluetooth
WLAN, WPAN, with GPS
• Microsoft Windows Embedded Handheld
6.5 Classic
• OMAP3715 (1Ghz)
• 256MB RAM X 1GB Flash
• Four keyboard options
• 3.7V Li-poly standard battery pack or
extended 3.7V Li-ion rechargeable battery
pack
• Adaptus Imaging Technology: N5603ER/
SR/HD or N5600ER/SR/HD image engines
• 802.11a/b/g/n and Bluetooth
•GPS
WLAN, WPAN & Camera
• Microsoft Windows Embedded Handheld
6.5 Classic
• OMAP3715 (1Ghz)
• 256MB RAM X 1GB Flash
• Four keyboard options
• 3.7V Li-poly standard battery pack or
extended 3.7V Li-ion rechargeable battery
pack
• Adaptus Imaging Technology: N5603ER/
SR/HD or N5600ER/SR/HD image engines
• 802.11a/b/g/n and Bluetooth
• 3.1 megapixel auto control color camera
WLAN, WPAN, with GPS & Camera
• Microsoft Windows Embedded Handheld
6.5 Classic
• OMAP3715 (1Ghz)
• 256MB RAM X 1GB Flash
• Four keyboard options
• 3.7V Li-poly standard battery pack or
extended 3.7V Li-ion rechargeable battery
pack
• Adaptus Imaging Technology: N5603ER/
SR/HD or N5600ER/SR/HD image engines
• 802.11a/b/g/n and Bluetooth
•GPS
• 3.1 megapixel auto control color camera
WLAN, WPAN, & WWAN
• Microsoft Windows Embedded Handheld
6.5 Professional
• OMAP3715 (1Ghz)
• 256MB RAM X 1GB Flash
• Four keyboard options
• Extended 3.7V Li-ion rechargeable battery
pack
• Adaptus Imaging Technology: N5603ER/
SR/HD or N5600ER/SR/HD image engines
• 802.11a/b/g/n, Bluetooth, and GSM/
HSPA+
WLAN, WPAN, & WWAN with GPS
• Microsoft Windows Embedded Handheld
6.5 Professional
• OMAP3715 (1Ghz)
• 256MB RAM X 1GB Flash
• Four keyboard options
• 3.7V Li-poly or extended 3.7V Li-ion
rechargeable battery pack
• Adaptus Imaging Technology: N5603ER/
SR/HD or N5600ER/SR/HD image engines
• 802.11a/b/g/n, Bluetooth, and GSM/
HSPA+
•GPS
3 - 1
WLAN, WPAN, WWAN with GPS & Camera
• Microsoft Windows Embedded Handheld
6.5 Classic
• OMAP3715 (1Ghz)
• 256MB RAM X 1GB Flash
• Four keyboard options
• 3.7V Li-poly or extended 3.7V Li-ion
rechargeable battery pack
• Adaptus Imaging Technology: N5603ER/
SR/HD or N5600ER/SR/HD image engines
• 802.11a/b/g/n, Bluetooth, and GSM/
HSPA+
•GPS
• 3.1 megapixel auto control color camera
WLAN, WPAN, & WWAN
• Microsoft Windows Embedded Handheld
6.5 Classic
• OMAP3715 (1Ghz)
• 256MB RAM X 1GB Flash
• Four keyboard options
• 3.7V Li-poly or extended 3.7V Li-ion
rechargeable battery pack
• Adaptus Imaging Technology: N5603ER/
SR/HD or N5600ER/SR/HD image engines
• 802.11a/b/g/n, Bluetooth, and GSM/CDMA
WLAN, WPAN, & WWAN with GPS
• Microsoft Windows Embedded Handheld
6.5 Classic
• OMAP3715 (1Ghz)
• 256MB RAM X 1GB Flash
• Four keyboard options
• 3.7V Li-poly or extended 3.7V Li-ion
rechargeable battery pack
• Adaptus Imaging Technology: N5603ER/
SR/HD or N5600ER/SR/HD image engines
• 802.11a/b/g/n, Bluetooth, and GSM/CDMA
•GPS
WLAN, WPAN, WWAN with GPS & Camera
• Microsoft Windows Embedded Handheld
6.5 Classic
• OMAP3715 (1Ghz)
• 256MB RAM X 1GB Flash
• Four keyboard options
• 3.7V Li-poly or extended 3.7V Li-ion
rechargeable battery pack
• Adaptus Imaging Technology: N5603ER/
SR/HD or N5600ER/SR/HD image engines
• 802.11a/b/g/n, Bluetooth, and GSM/
HSPA+ or GSM/CDMA
•GPS
• 3.1 megapixel auto control color camera
Some configurations of the 99EX terminal are available with an external housing made of plastic that is
specifically designed for the healthcare industry. For more information, see Healthcare Housing on page
3-12.
3 - 2
Peripherals for the 99EX
Each of the following items is sold separately to enhance the capabilities of your Dolphin terminal.
Dolphin 99EX HomeBase™ Device
The Dolphin 99EX HomeBase device is a charging and communication cradle supporting both RS232
and USB communications, which enables the terminal to interface with the majority of PC-based enterprise systems. The USB host port is Hi-Speed 2.0v compliant. This device also contains an auxiliary battery well that charges a spare Honeywell Li-poly or extended Li-ion battery.
For more information, see Dolphin 99EX HomeBase Device on page 12-1.
Dolphin 99EX Mobile Base™ Device
The Dolphin 99EX Mobile Base device is a charging and communication cradle designed specifically for
in-premise and in-transit data collection applications. It features a flexible mounting bracket and a cigarette lighter adapter to adapt it to your environment.
The serial connector supports RS232 communication and power out to peripheral devices, such as
handheld scanners. The USB port is client Hi-Speed 2.0v compliant. You can connect the base to a
peripheral device, such as a memory stick or to a printer using a standard USB cable.
For more information, see Dolphin 99EX Mobile Base Device on page 14-1.
Dolphin 99EX eBase™ Device
The Dolphin 99EX Ethernet (eBase) device enables a single 99EX mobile computer to communicate
with a host device over an Ethernet network. In addition, the ebase is equipped with a USB host port that
is Hi-Speed 2.0v compliant, which enables the terminal to interface with the majority of PC-based enterprise systems. This device also contains an auxiliary battery well that charges a spare Honeywell Li-poly
or extended Li-ion battery.
For more information, see Dolphin 99EX eBase Device on page 13-1.
Dolphin 99EX Net Base™ Device
The Dolphin 99EX Net Base device enables up to four 99EX mobile computers to communicate with a
host device over an Ethernet network. In addition, the Net Base provides a second RJ45 Ethernet port
for connection to an additional device such as a printer, workstation, eBase, or another Net Base.
For more information, see Dolphin 99EX Net Base Device on page 16-1.
Dolphin 99EX ChargeBase
The Dolphin 99EX ChargeBase is a 4-slot charging cradle that holds, powers, and charges terminals.
For more information, see Dolphin 99EX ChargeBase Device on page 15-1.
Dolphin 99EX QuadCharger™ Device
The Dolphin 99EX QuadCharger device is a 4-slot charging station for 99EX standard Li-poly or
extended Li-ion battery packs.
For more information, see Dolphin 99EX QuadCharger Device on page 17-1.
3 - 3
Accessories for the 99EX
Stylus for Dolphin 99EX with WWANStylus for Dolphin 99EX with WLAN
Each of the following items is sold separately to enhance your terminal’s capabilities.
Note: When using accessories where the terminal is worn on the body, the terminal’s touch panel must face away
from the body.
Dolphin 99EX Mobile Charger
The Dolphin 99EX Mobile Charger is a charging cable that connects the terminal directly to a 12 Volt DC
power source, such as a cigarette lighter port inside a vehicle, eliminating the need for a cradle. Intelligent battery technology on-board the terminal ensures proper charging. The Dolphin 99EX Mobile Charger is an ideal low-cost charging solution for in-transit mobile applications.
Dolphin 99EX Mobile Mount
The Dolphin 99EX Mobile Mount, which holds a Dolphin terminal securely in place inside a vehicle, is an
ideal, low-cost alternative to the Dolphin 99EX Mobile Base when communications is not required. When
used in conjunction with the Dolphin 99EX Mobile Charger, the Dolphin 99EX Mobile Mount creates a
complete mounting and charging solution for in-transit applications. The entire kit includes an adjustable
vehicle mounting bracket.
Communication/Charging Cables
Dolphin communication/charging cable kits are an all-in-one solution for mobile applications. Each cable
kit powers the terminal, charges its main battery, and communicates with host or peripheral devices without the need for a cradle. Cable kits can support RS232, USB client, and USB host communications.
U.K. or European power cords are available.
Storage Holster
Holsters provide convenient storage for terminals in mobile environments. The holsters feature a front
pocket that holds an extra battery, a side loop to hold an extra stylus, and a belt loop to secure the holster
to a belt. The standard 99EX holster includes two additional stylus loops on the front of the holster.
Protective Enclosure
Protective enclosures help seal and protect terminals from damage while providing full access to all terminal parts and features. These enclosures feature a swivel clip on the back that enables you to secure
the enclosure to a belt. Enclosures also come with an adjustable shoulder strap for added convenience.
Stylus Kits
Each Dolphin is shipped with a stylus and a stylus tether used to secure the stylus to the terminal to prevent loss. Kits containing three styli and three tethers are available for purchase. When ordering specify
if your Dolphin is WLAN or WWAN equipped.
3 - 4
Loading...