Honeywell DOLPHIN 9950, DOLPHIN 9951 User Manual

Dolphin® 9900 Mobile Computers

Dolphin 9900
Dolphin 9950
Dolphin 9951

with Windows Mobile

®

User’s Guide

6.1

Disclaimer

Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other
information contained in this document without prior notice, and the reader should in all cases consult HII
to determine whether any such changes have been made. The information in this publication does not
represent a commitment on the part of HII.

HII shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or
consequential damages resulting from the furnishing, performance, or use of this material.

This document contains proprietary information that is protected by copyright. All rights are reserved. No
part of this document may be photocopied, reproduced, or translated into another language without the
prior written consent of HII.

Web Address: www.honeywellaidc.com

Trademarks

Dolphin, Dolphin RF, HomeBase, Mobile Base, and QuadCharger are trademarks or registered
trademarks of Hand Held Products, Inc. or Honeywell International Inc.

Microsoft, Windows, Windows Mobile, Windows CE, Windows NT, Windows 2000, Windows ME,
Windows XP, ActiveSync, Outlook, and the Windows logo are trademarks or registered trademarks of
Microsoft Corporation.

Other product names mentioned in this manual may be trademarks or registered trademarks of their
respective companies and are the property of their respective owners.

Patents

Please refer to the product packaging for a list of patents.

Other Trademarks

The Bluetooth trademarks are owned by Bluetooth SIG, Inc., U.S.A. and licensed to Honeywell.

©2008–2010 Honeywell International Inc. All rights reserved.

Table of Contents

Chapter 1 - Agency Information

Label Locations....................................................................................................................1-1

LED Safety Statement .........................................................................................................1-2

Infrared LED Safety Statement ............................................................................................1-2

UL and C-UL Statement.......................................................................................................1-2

Approvals by Country...........................................................................................................1-3

R&TTE Compliance Statement—802.11b/g, Bluetooth, and/or GSM..................................1-3

Dolphin RF Terminal—802.11b/g, Bluetooth, and/or GSM..................................................1-4

For European Community Users .........................................................................................1-4

Waste Electrical and Electronic Equipment Information ......................................................1-4

ANATEL ...............................................................................................................................1-5

Chapter 2 - Getting Started

Out of the Box ......................................................................................................................2-1

Today Screen.......................................................................................................................2-3

Navigation Bar .....................................................................................................................2-3

Command Bar......................................................................................................................2-4

Icons in the Navigation Bar ..................................................................................................2-5

Pop-Up Menus .....................................................................................................................2-6

Chapter 3 - Hardware Overview

Standard Configurations for the 9900 ............................................................................3-1

Standard Configuration for the 9950 ..............................................................................3-1

Standard Configuration for the 9951 ..............................................................................3-1

Peripherals for the 9900, 9950, and 9951............................................................................3-2

Accessories for the 9900, 9950, and 9951 ..........................................................................3-3

Front Panel: 9900, 9950, and 9951 .....................................................................................3-4

Front Panel Features for the 9900, 9950, and 9951 ......................................................3-5

Back Panel: 9900 ................................................................................................................3-6

Back and Side Panels: 9950 and 9951................................................................................3-7

Side Panel .....................................................................................................................3-7

Back Panel ....................................................................................................................3-8

Back Panel Features for the 9900, 9950, and 9951 ...........................................................3-9

Side Panels: 9900, 9950, and 9951...................................................................................3-10

Left Side .......................................................................................................................3-10

Right Side ....................................................................................................................3-10

Installing a Memory Card .............................................................................................3-11

Bottom Panel: 9900, 9950, and 9951 ................................................................................3-12

I/O Connector...............................................................................................................3-12

Using the Touch Panel.......................................................................................................3-13

Installing a Screen Protector ........................................................................................3-13

Healthcare Housing ...........................................................................................................3-14

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Batteries ............................................................................................................................ 3-14

Main Battery Pack........................................................................................................ 3-14

Internal Backup Battery ...............................................................................................3-15

Managing Battery Power .............................................................................................3-16

Checking Battery Power .............................................................................................. 3-17

Resetting the Terminal ...................................................................................................... 3-18

Soft Reset (Warm Boot)............................................................................................... 3-18

Hard Reset (Cold Boot) ...............................................................................................3-18

Suspend Mode .................................................................................................................. 3-18

Chapter 4 - Using the Scan Image Engine

Overview.............................................................................................................................. 4-1

Angled Imaging.............................................................................................................. 4-1

Image Engine Specifications ............................................................................................... 4-1

Available Laser Engines ...................................................................................................... 4-2

Laser Specifications ............................................................................................................4-2

Supported Bar Code Symbologies ..................................................................................... 4-3

Decoding ............................................................................................................................. 4-4

To Decode a Bar Code.................................................................................................. 4-4

Aiming Options ..............................................................................................................4-5

Capturing Images ................................................................................................................4-6

Taking an Image............................................................................................................ 4-6

Uploading Images.......................................................................................................... 4-7

Chapter 5 - Using the Keyboards

Available Keyboards............................................................................................................ 5-1

Keyboard Combinations ................................................................................................5-1

Common Buttons........................................................................................................... 5-2

Using the Function Keys...................................................................................................... 5-2

Using the Modifier Keys ...................................................................................................... 5-3

Using the Navigation Keys .................................................................................................. 5-3

Sticky Key Functionality....................................................................................................... 5-4

35-Key Alpha/Numeric Keyboard ........................................................................................ 5-5

35-Key Keyboard Combinations.................................................................................... 5-6

43-Key Alpha/Numeric Keyboard ........................................................................................ 5-8

43-Key Keyboard Combinations.................................................................................... 5-9

56-Key Full Alpha/Numeric Keyboard ........................................................................... 5-11

56-Key Keyboard Combinations.................................................................................. 5-12

General Windows Keyboard Shortcuts ............................................................................. 5-14

Chapter 6 - System Settings

Overview.............................................................................................................................. 6-1

Personal Tab ....................................................................................................................... 6-2

Buttons........................................................................................................................... 6-3

Input............................................................................................................................... 6-4

Menus............................................................................................................................ 6-5

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System Tab ......................................................................................................................... 6-7

About .............................................................................................................................6-8

Backlight ........................................................................................................................ 6-8

Certificates..................................................................................................................... 6-9

ClearType Tuner............................................................................................................ 6-9

Clock & Alarms .............................................................................................................. 6-9

Encryption.................................................................................................................... 6-10

Error Reporting ............................................................................................................ 6-10

External GPS............................................................................................................... 6-10

Memory........................................................................................................................ 6-11

Power...........................................................................................................................6-12

Regional Settings......................................................................................................... 6-13

Remove Programs....................................................................................................... 6-13

Screen .........................................................................................................................6-14

WAN Info .....................................................................................................................6-15

Chapter 7 - Communication

Connections Tab .................................................................................................................7-1

Using the IrDA Port.............................................................................................................. 7-2

IrDA Port Location .........................................................................................................7-2

Sending Data................................................................................................................. 7-2

Receiving Data ..............................................................................................................7-3

Connections Manager ......................................................................................................... 7-4

To Access the Connections Manager............................................................................ 7-4

Task Tab........................................................................................................................7-4

Advanced Tab................................................................................................................ 7-5

Dolphin Wireless Manager .................................................................................................. 7-6

Dolphin Wireless Manager Window............................................................................... 7-6

Enabling the Radios....................................................................................................... 7-6

Accessing Radio Configuration Utilities......................................................................... 7-7

ActiveSync Communication................................................................................................. 7-8

Installing Additional Software ............................................................................................ 7-10

Adding Programs to the Terminal Using ActiveSync ...................................................7-10

Adding Programs Directly from the Internet................................................................. 7-11

9900/9950/9951 COM Port Assignment Table.................................................................. 7-12

Chapter 8 - Working with GSM

Overview.............................................................................................................................. 8-1

Quad Band Antenna ...................................................................................................... 8-1

SIM Card Installation ...........................................................................................................8-2

Enabling the GSM Radio ..................................................................................................... 8-4

v

Voice Communication.......................................................................................................... 8-5

Audio Modes.................................................................................................................. 8-5

Volume Control.............................................................................................................. 8-5

Accessing the Dialer Window ........................................................................................ 8-5

Dialing............................................................................................................................ 8-5

Sending Calls................................................................................................................. 8-6

Ending Calls................................................................................................................... 8-6

Keyboard Combinations for Calls .................................................................................. 8-6

View Options.................................................................................................................. 8-6

Setup Options...................................................................................................................... 8-7

Data Communication ........................................................................................................... 8-8

Establishing Data Communication................................................................................. 8-8

Ending the Data Connection........................................................................................ 8-10

Roaming ............................................................................................................................ 8-11

Chapter 9 - Working with the Bluetooth Radio

Enabling the Bluetooth Radio .............................................................................................. 9-1

Connecting to Other Bluetooth Devices .............................................................................. 9-2

Pairing and Trusted Devices ............................................................................................... 9-4

Types of Devices and Services ........................................................................................... 9-5

Connecting to Bluetooth Printers......................................................................................... 9-6

Connecting to Bluetooth Headsets ...................................................................................... 9-6

Transferring Files................................................................................................................. 9-7

Making the Terminal Discoverable ...................................................................................... 9-8

Selecting COM Ports ........................................................................................................... 9-8

Chapter 10 - Working with GPS

Overview............................................................................................................................ 10-1

Assisted GPS Support....................................................................................................... 10-1

Powering the GPS Module ................................................................................................ 10-1

Communication Ports ........................................................................................................ 10-1

Selecting the Port ........................................................................................................10-1

COM7 ..........................................................................................................................10-2

GPS Intermediate Driver.............................................................................................. 10-2

GPS Demo ........................................................................................................................10-2

Chapter 11 - Dolphin HomeBase Device

Overview............................................................................................................................ 11-1

Parts and Functions........................................................................................................... 11-2

Power ................................................................................................................................ 11-4

Serial Connector................................................................................................................ 11-5

Charging the Main Battery................................................................................................. 11-6

To Power a Terminal and Charge its Main Battery...................................................... 11-6

Charging a Spare Battery in the Auxiliary Battery Well ...............................................11-6

Communication.................................................................................................................. 11-7

Connecting the Communication Cables ......................................................................11-7

Establishing Communication .......................................................................................11-7

vi

Communicating with the Dolphin Terminal ........................................................................ 11-8

Verifying Data Transfer................................................................................................ 11-8

RS-232 Communications Cables ...................................................................................... 11-8

RS-232 Pin Configuration............................................................................................ 11-9

Mounting............................................................................................................................ 11-9

Desk Mounting........................................................................................................... 11-10

Wall Mounting............................................................................................................ 11-10

Chapter 12 - Dolphin Mobile Base Device

Overview............................................................................................................................ 12-1

Front Panel ........................................................................................................................ 12-2

Bottom Panel ..................................................................................................................... 12-3

Powering the Dolphin Terminal ......................................................................................... 12-3

Charging the Dolphin Terminal.......................................................................................... 12-4

Mounting............................................................................................................................ 12-4

Power ................................................................................................................................ 12-5

Establishing Communication ............................................................................................. 12-6

Connecting the Communication Cables ......................................................................12-6

Establishing ActiveSync Communication..................................................................... 12-6

Chapter 13 - Dolphin ChargeBase Device

Overview............................................................................................................................ 13-1

Parts and Functions........................................................................................................... 13-2

Supplying Power................................................................................................................ 13-3

Inserting and Removing Terminals.................................................................................... 13-4

Charging Terminals ........................................................................................................... 13-4

Mounting............................................................................................................................ 13-5

Chapter 14 - Dolphin QuadCharger Device

Overview............................................................................................................................ 14-1

Parts and Functions........................................................................................................... 14-2

Supplying Power................................................................................................................ 14-3

Inserting and Removing Battery Packs ............................................................................. 14-4

Charging Batteries............................................................................................................. 14-4

Using the Battery Analyzer ................................................................................................ 14-5

Mounting............................................................................................................................ 14-6

Desk Mounting............................................................................................................. 14-6

Wall Mounting.............................................................................................................. 14-7

Troubleshooting.................................................................................................................14-8

Chapter 15 - Customer Support

Product Service and Repair............................................................................................... 15-1

Online Product Service and Repair Assistance........................................................... 15-1

Technical Assistance......................................................................................................... 15-2

Online Technical Assistance........................................................................................ 15-2

Limited Warranty ...............................................................................................................15-3

How to Extend Your Warranty ..................................................................................... 15-4

vii

viii

1

Compliance Label

Compliance Label

LASER LIGHT. DONOTSTAREINTOBEAM.
CLASS 2 L AS E R PRODUCT. 1.0 mW MAX
OUTP UT: 650nM. IEC 60825-1: 1993+A1+A2
Complies with 21 CFR 1040.10 and 1040.11
exc ept fo r dev ia tions purs u ant to L as e r
Notice No. 50, dated June 24, 2007.
ScanRate

=35+/- 5Scans/Sec.

LASER LIGHT. DO NOT STARE INTO BEAM.
CLASS 2 LASER PRODUCT

1.0 mW MAX OUTPUT: 650nM
IEC60825-1: 1993+A1+A2
Complies with 21 CFR 1040.10 and 1040.11
except for deviations pursuant to Laser
Notice No. 50, dated June 24, 2007.

SE1200 Laser Scan Engines Image Engines with Integrated Laser Aimers

!

Agency Information

Dolphin 9900, 9950, and 9951 terminals meet or exceed the requirements of all applicable standards
organizations for safe operation. However, as with any electrical equipment, the best way to ensure safe
operation is to operate them according to the agency guidelines that follow. Please read these guidelines
carefully before using your Dolphin terminal.

Label Locations

Dolphin 9900 Dolphin 9950 & 9951

Laser Safety Label

If the following label is attached to your product, it indicates the product contains a laser engine or laser
aimer:

Laser Eye Safety Statement: This device has been tested in accordance with and complies with
IEC60825-1: 1993+A1+A2 and 21 CFR 1040.10 and 1040.11, except for deviations pursuant to Laser
Notice No. 50, dated June 24, 2007. LASER LIGHT, DO NOT STARE INTO BEAM, CLASS 2 LASER
PRODUCT, 1.0 mW MAX OUTPUT: 650nM.

Caution - use of controls or adjustments or performance of procedures other than those specified
herein may result in hazardous radiation exposure.

1 - 1

LED Safety Statement

!

The LED output on this device has been tested in accordance with IEC60825-1 LED safety and certified
to be a Class 1 LED device.

The maximum power outputs for each diode are as follows:

• Illumination LED: 194.0 uW, wavelength: 626nm+/-30nm

• Aimer laser (5300 engine): 360.1 uW, wavelength: 655nm

• Aimer LED (5100 engine): 81.6 uW, wavelength: 526nm+/-30nm

• Laser (9951 models): <1.5 mW, wavelength: 650nm, scans/second (bidrectional): 35 (+/- 5)

Infrared LED Safety Statement

Caution - Do not view directly with optical instruments.

The maximum power outputs for the IR LED is 145.1 uW. LEDs are pulsed at a frequency of 115,200

Hz with a duty cycle of 18.75% where the “ON” time of a single pulse is 1.6275 x 10

-6

seconds.

UL and C-UL Statement

UL and C-UL listed: UL60950-1 and CSA C22.2 No. 60950-1-03, ISA 12.12.01:2007
CAN/CSA: C22.2 No. 213-M1987

The following notes apply to 99XXXXX-XXXXXXI units (Hazardous Location rated. See Approvals by

Country on page 1-3.).

Note: This equipment is suitable for use in Class 1, Division 2, Groups A, B, C, D, Class II, Division 2

Group G, Class III or non-hazardous locations only.

Note: Maximum operating ambient temperature rating 50°C.

Note: Underwriters Laboratories Inc. (UL) has not tested the performance or reliability of the global

positioning system (GPS) hardware, GPS operating software or other GPS-related aspects of this
product. UL has only tested for the explosion, fire, shock and casualty hazards required by the
applicable hazardous locations standards. UL certification does not cover the performance or
reliability of the GPS hardware, GPS operating software or other GPS-related aspects of this
product. UL makes no representations, warranties or certifications whatsoever regarding the
performance or reliability of any GPS-related functions of this product.

1 - 2

Approvals by Country

Country EMC, Radio, & SAR Safety

U.S.A. FCC Part 15, Subpart C, 15.247

FCC Part 15, Subpart B
FCC Part 22H
FCC Part 24H
FCC SAR OET 65 Supplement C

Canada ICES-003 (Class B)

RSS 132
RSS 133
RSS 210

European Community/CE EN300328-1/2

EN55022:1998+A1:2000+A2:2003
EN55024:1998+A1:2001+A2:2003
EN301489-1
EN301489-7
EN301489-17
EN300328
3GPPTS 51.010-1
ETSI EN301511
EN301511
EN60360 June 2001
EN50361 June 2001
EN50371 June 2001

UL60950-1

*Hazardous Location:
ISA 12.12.01:2007

CSA C22.2 No. 60950-1-03

*Hazardous Location:
CAN/CSA C22.2 No. 213-M1987

EN60950-1:2000
EN60950-1:2001+A11:2004
EN60825-1:1994+A1:2002+A2:2001

*Applies to 99XXXXX-XXXXXXI units.

This Class 2 Laser Product is in accordance with the requirements of IEC 60825-1 Ed. 1.2 Clause 6.2(a).

R&TTE Compliance Statement—802.11b/g, Bluetooth, and/or GSM

Dolphin RF terminals are in conformity with all essential requirements of the R&TTE Directive (1999/5/
EC).

This product is marked with in accordance with the Class II product requirements specified in
the R&TTE Directive. In addition, this product complies to 2006/95/EC Low Voltage Directive when
supplied with the recommended power supply. Honeywell shall not be liable for use of our product with
equipment (i.e., power supplies, personal computers, etc.) that is not CE marked and does not comply
with the Low Voltage Directive.

The equipment is intended for use throughout the European Community; PAN European Frequency
Range: 2.402–2.480 GHz. Restrictions for use in France are as follows:

• Indoor use: Maximum power (EIRP*) of 100 mW for the entire 2.400–2.4835 GHz

• Outdoor use: Maximum power (EIRP*) of 100 mW for the 2.400–2.454 GHz band & maximum power
(EIRP*) of 10 mW for the 2.454–2.483 MGHz band.

For further information, please contact:
Honeywell Imaging & Mobility Europe BV

Nijverheidsweg 9
5627 BT Eindhoven
The Netherlands

1 - 3

Dolphin RF Terminal—802.11b/g, Bluetooth, and/or GSM

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

If necessary, the user should consult the dealer or an experienced radio/television technician for
additional suggestions. The user may find the following booklet helpful: “Something About Interference.”
This is available at FCC local regional offices. Our company is not responsible for any radio or television
interference caused by unauthorized modifications of this equipment or the substitution or attachment of
connecting cables and equipment other than those specified by our company. The correction is the
responsibility of the user. Use only shielded data cables with this system.

In accordance with FCC 15.21, changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.

CAUTION! Any changes or modifications not expressly approved by the grantee of this device could void

the user's authority to operate the equipment.

Canadian Compliance

This Class B digital apparatus complies with Canadian ICES-003. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.

To prevent radio interference to the licensed service, this device is intended to be operated indoors and
away from windows to provide maximum shielding. Equipment (or its transmit antenna) installed outdoors
is subject to licensing.

Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada.

For European Community Users

Honeywell complies with Directive 2002/96/EC OF THE EUROPEAN PARLIAMENT AND OF THE
COUNCIL of 27 January 2003 on waste electrical and electronic equipment (WEEE).

Waste Electrical and Electronic Equipment Information

This product has required the extraction and use of natural resources for its production. It may contain
hazardous substances that could impact health and the environment, if not properly disposed.

1 - 4

In order to avoid the dissemination of those substances in our environment and to diminish the pressure

1866-08-2760

on the natural resources, we encourage you to use the appropriate take-back systems for product
disposal. Those systems will reuse or recycle most of the materials of the product you are disposing in a
sound way.

The crossed out wheeled bin symbol informs you that the product should not be disposed of along
with municipal waste and invites you to use the appropriate separate take-back systems for product
disposal.

If you need more information on the collection, reuse, and recycling systems, please contact your local or
regional waste administration.

You may also contact your supplier for more information on the environmental performances of this
product.

ANATEL

Este produto está homologado pela ANATEL, de acordo com
os procedimentos regulamentados pela Resolução 242/2000, e
atende aos requisitos técnicos aplicados.

Para maiores informações, consulte o site da ANATEL -

www.anatel.gov.br.

Este equipamento opera em caráter secundário, isto é, não tem
direito a proteção contra interferência prejudicial, mesmo de
estações do mesmo tipo, e não pode causar interferência a sistemas operando em caráter primário.

Pacemakers, Hearing Aids and Other Electrically Powered Devices

Most manufacturers of medical devices adhere to the IEC 601-1-2 standard. This standard requires
devices to operate properly in an EM Field with a strength of 3V/m over a frequency range of 26 to
1000MHz. The maximum allowable field strength emitted by the Dolphin terminal is 0.3V/m according to
Subpart B of Part 1 of the FCC rules. Therefore, the RF from the Dolphin terminal has no effect on medical
devices that meet the IEC specification.

Microwaves

The radio in the Dolphin RF terminal operates on the same frequency band as a microwave oven.
Therefore, if you use a microwave within range of the Dolphin RF terminal you may notice performance
degradation in your wireless network. However, both your microwave and your wireless network will
continue to function. The Dolphin Batch terminal does not contain a radio, and therefore, is not affected
by microwave ovens.

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1 - 6

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Getting Started

Out of the Box

Verify that the carton contains the following items:

• Dolphin 9900 or 9950 or 9951 mobile computer (the terminal)

• Main battery pack (7.4v Li-ion)

• Microsoft Getting Started CD

• Q u i c k S t a r t G u i d e

Note: If you ordered accessories for your terminals, verify that they are also included with the order.

Be sure to keep the original packaging in the event that the Dolphin terminal should need to be returned
for service. For details, see Product Service and Repair on page 15-1.

Step 1. Install the Main Battery Pack

We recommend use of Honeywell Li-Ion battery packs. Use of any non-Honeywell battery may result in
damage not covered by the warranty.

Note: The following warnings apply to 99XXXXX-XXXXXXI units (Hazardous Location rated. See Approvals by

Country on page 1-3.).

Replace only with battery pack type 200002586 manufactured by Honeywell International Incorporated.

Warning: Explosion Hazard. Charge or replace the battery only in an area known to be non-hazardous.

Warning: Explosion Hazard. Do not replace components unless power has been switched off or the area
is known to be non-hazardous.

Warning: Substitution of any components may impair suitability.

Warning: Explosion Hazard. Do not use external connectors in areas known to be hazardous.

2 - 1

Step 2. Charge the Main and Backup Batteries

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The power supply for Dolphin terminals consists of two types of battery power: the main battery pack
installed on the back panel and the backup battery that resides inside the terminal.

The main battery powers the terminal. The internal backup battery charges off the main battery and
maintains the application data stored in RAM memory for up to 30 minutes when the terminal’s main
battery pack is completely discharged or removed.

Before Initial Use

Terminals are shipped with both batteries discharged of all power. Charge the main battery pack
for a minimum of 4.5 hours before initial use.

Time to Charge

Initial charging time for the main battery pack is 4.5 hours and 8 hours for the internal backup
battery. Connect the terminal to one of the 9000 series charging peripherals to charge; see

Peripherals for the 9900, 9950, and 9951 on page 3-2.

We recommend use of Honeywell peripherals, power cables, and power adapters. Use of any non-Honeywell
peripherals, cables, or power adapters may cause damage not covered by the warranty.

Note: The following warnings apply to 99XXXXX-XXXXXXI units (Hazardous Location rated. See Approvals by

Country on page 1-3.).

Replace only with battery pack type 200002586 manufactured by Honeywell International Incorporated.

Warning: Explosion Hazard. Charge or replace the battery only in an area known to be non-hazardous.

Warning: Explosion Hazard. Do not replace components unless power has been switched off or the area
is known to be non-hazardous.

Warning: Substitution of any components may impair suitability.

Warning: Explosion Hazard. Do not use external connectors in areas known to be hazardous.

Step 3. Boot the Terminal

The terminal begins booting as soon as power is applied and runs by itself. Do NOT press any keys or
interrupt the boot process. Only tap the screen when prompted.

When the boot process is complete, the Today screen appears, and the terminal is ready for use.

Note: Because, the Today screen appears a number of times during the boot process, wait a few seconds before

tapping anything on the Today screen.

Step 4. Set the Time and Date

You need to re-set the time and date after every hard reset of the terminal. It is a good idea to set the time
and date before you begin using the device.

On the Today screen, tap the line that displays the time and date,

2 - 2

The Clock Settings screen appears.

Start menu: Grants
access to system
functions.

Icons here indicate
the status of various
system functions.

The time zone defaults to GMT-5 Eastern US; tap the arrow to the right of GMT-5 Eastern US to select
another time zone. Set the correct time and date in the remaining fields and tap

OK to save.

Today Screen

After the Dolphin terminal initializes the first time, you see the Today screen.

You can also display the Today screen anytime by tapping

Navigation Bar

The Navigation bar, located at the top of the screen, displays the active program and current time. It also
provides access to the Start menu, which allows you to open programs and access the system settings.

Start and then Today.

2 - 3

Command Bar

Menus change
according to the
open application.

The Task tray
displays icons for
programs running in
the background.

The Command bar is located at the bottom of application windows.

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Icons in the Navigation Bar

Indicator Meaning

The terminal could not synchronize data with the workstation via ActiveSync.

New e-mail or text message (SMS)

New voicemail

New instant message

Ringer off

Voice call

Voice call in progress

Calls are forwarded

Call on hold

Missed call

Data call in progress

Battery levels (1–4). Tap this icon to open the Power system setting and see the
charge percentage (see page 3-17).

Critical battery. The charge percentage is at the critical battery point set in the registry
(the default is 10%). For details about the critical battery point, (see page 3-16).

Tap this icon to open the Power system setting and see the charge percentage (see
page 3-17).

Terminal is running on external power. (If a battery pack is installed, that battery is
charging.)

The terminal is not connected to external power. A battery is installed, but is defective;
specifically, its charge level cannot be measured.

No SIM card is installed

GPRS available

GPRS connected

EDGE available

2 - 5

Icons in the Navigation Bar

Indicator Meaning

EDGE connected

Roaming

Radio is disabled

The radio is not connected to a network.

Radio connected

No radio signal

The terminal is searching for a signal.

Radio signal strength

Wi-Fi on

Wi-Fi data call

Pending alarm

Bluetooth

Pop-Up Menus

With pop-up menus, you can quickly choose an action for a selected item. To access a pop-up menu, tap
and hold the stylus on the item name of the action you want to perform. When the menu appears, lift the
stylus, and tap the action you want to perform.

Tap anywhere outside the menu to close the menu without performing an action.

Selecting Programs

To see additional programs loaded on your terminal, tap Start > Programs. The Programs screen displays
the programs that are not listed on the Start menu. To open a program, tap once on the icon.

Note: Some programs have abbreviated labels underneath the icon. To see the full spelling of an abbreviated label, tap and hold

the stylus on the label. Drag the stylus off the label so that the command is not carried out.

2 - 6

File Explorer

You can also use the File Explorer to find files and organize these files into folders. Tap Start > Programs
> File Explorer.

Tap the Up button at the bottom of the screen to move up one level in the directory.

You can move files in File Explorer by tapping and holding on the item you want to move, and then tapping

Cut or Copy and Paste on popup menus.

Search

The Search feature helps you quickly locate information. Tap Start > Programs > Search .
Enter the text you want to find, select a data type, and then tap Go to start the search. To quickly find

information that is taking up storage space, select Larger than 64 KB in the Type drop-down field.

2 - 7

2 - 8

3

Hardware Overview

Standard Configurations for the 9900

WLAN & WPAN

• Microsoft Windows Mobile 6.1 Classic

• I n t e l X S c a l e P X A 2 7 x 6 2 4 M H z

• 2 5 6 M B R A M X 1 G B F l a s h

• Three in-mold, hard-top keyboard options

• 2500mAh extended life main battery

• Adaptus Imaging Technology: 5100SR/SF
or 5300SR/SF image engines

• 802.11b/g and Bluetooth

WLAN, WPAN, & WWAN with GPS

• Microsoft Windows Mobile 6.1 Professional

• I n t e l X S c a l e P X A 2 7 x 6 2 4 M H z

• 2 5 6 M B R A M X 1 G B F l a s h

• Three in-mold, hard-top keyboard options

• 2500mAh extended life main battery

• Adaptus Imaging Technology: 5100SR/SF
or 5300SR/SF image engines

• 802.11b/g, Bluetooth, and GSM/GPRS

• G P S

Some configurations of the 9900 terminal are available with an external housing made of plastic that is
specifically designed for the healthcare industry. For more information, see Healthcare Housing on page

3-14.

WLAN, WPAN, & WWAN

• Microsoft Windows Mobile 6.1 Professional

• I n t e l X S c a l e P X A 2 7 x 6 2 4 M H z

• 2 5 6 M B R A M X 1 G B F l a s h

• Three in-mold, hard-top keyboard options

• 2500mAh extended life main battery

• Adaptus Imaging Technology: 5100SR/SF
or 5300SR/SF image engines

• 802.11b/g, Bluetooth, and GSM/GPRS

Standard Configuration for the 9950

• Microsoft Windows Mobile 6.1 Classic

• I n t e l X S c a l e P X A 2 7 x 6 2 4 M H z

• 2 5 6 M B R A M X 1 G B F l a s h

• Three in-mold, hard-top keyboard options

• 2500mAh extended life main battery

• Adaptus Imaging Technology: 5100SR/SF or 5300SR/SF image engines

• 802.11b/g and Bluetooth

Standard Configuration for the 9951

• Microsoft Windows Mobile 6.1 Classic

• I n t e l X S c a l e P X A 2 7 x 6 2 4 M H z

• 2 5 6 M B R A M X 1 G B F l a s h

• Three in-mold, hard-top keyboard options

• 2500mAh extended life main battery

• Laser scan engines - HP, LR, and ALR

• 802.11b/g and Bluetooth

3 - 1

Peripherals for the 9900, 9950, and 9951

Each of the following items is sold separately to enhance the capabilities of your Dolphin terminal.

Dolphin HomeBase™ Device

The Dolphin HomeBase device is a charging and communication cradle supporting both RS-232 and USB
communications, which enables it to interface with the majority of PC-based enterprise systems. This
device also contains an auxiliary battery well that charges a spare Li-ion battery.

For more information, see Dolphin HomeBase Device on page 11-1.

Dolphin Mobile Base™ Device

The Dolphin Mobile Base device is a charging and communication cradle designed specifically for in­premise and in-transit data collection applications. It features a flexible mounting bracket, a cigarette
lighter adapter or power cable to adapt it to your environment.

The serial connector supports RS-232 communication and power out to peripheral devices, such as
handheld scanners.

For more information, see Dolphin Mobile Base Device on page 12-1.

Dolphin ChargeBase

The Dolphin ChargeBase is a 4-slot charging cradle that holds, powers, and charges terminals.
For more information, see Dolphin ChargeBase Device on page 13-1.

Dolphin Net Base

The Dolphin Net Base is a 4-slot charging/communication cradle that holds, powers, charges, and
communicates with terminals. Ethernet communication occurs via statically and dynamically-assigned IP
addresses.

For more information about the Dolphin Net Base, please consult the Dolphin Net Base Quick Start Guide.

Dolphin QuadCharger™ Device

The Dolphin QuadCharger device is a 4-slot charging station for 9900, 9950, and 9951 Li-ion battery
packs. The 4th slot features a battery analyzer that completely resets and re-calibrates a battery and
displays its resulting capacity.

For more information, see Dolphin QuadCharger Device on page 14-1.

3 - 2

Accessories for the 9900, 9950, and 9951

Each of the following items is sold separately to enhance your terminal’s capabilities.

Note: When using accessories where the terminal is worn on the body, the terminal’s touch panel must face away

from the body.

Dolphin Mobile Charger

The Dolphin Mobile Charger is a charging cable that connects the terminal directly to a 12 Volt DC power
source, such as a cigarette lighter port inside a vehicle, eliminating the need for a cradle. Intelligent battery
technology on-board the terminal ensures proper charging. The Dolphin Mobile Charger is an ideal low­cost charging solution for in-transit mobile applications.

Dolphin Mobile Mount

The Dolphin Mobile Mount, which holds a Dolphin terminal securely in place inside a vehicle, is an ideal,
low-cost alternative to the Dolphin Mobile Base when communications are not required. When used in
conjunction with the Dolphin Mobile Charger, the Dolphin Mobile Mount creates a complete mounting and
charging solution for in-transit applications. The entire kit includes an adjustable vehicle mounting
bracket.

Communication/Charging Cables

Dolphin communication/charging cable kits are an all-in-one solution for mobile applications. Each cable
kit powers the terminal, charges its main battery, and communicates with host or peripheral devices
without the need for a cradle. Cable kits can support RS-232 or USB communications and are available
with U.K. or European power cords.

Protective Holster

Holsters provide convenient storage for terminals and protect them from damage in mobile environments.
Both holsters feature a front pocket that holds an extra battery, a side pocket to hold an extra stylus, and
a belt loop to secure the holster to a belt.

Protective Enclosure

Protective enclosures help seal and protect terminals from damage while providing full access to all
terminal parts and features. These enclosures feature a swivel clip on the back that enables you to secure
the enclosure to a belt. Enclosures also come with an adjustable shoulder strap for added convenience.

Stylus Kits

There are two stylus kits: one contains three styli and the other includes additional coiled tethers to secure
the stylus to the terminal, which helps prevent loss.

Li-ion Battery Pack

The 7.4v, 18.5 watt hour Li-ion rechargeable battery pack provides the main power for the terminal.

3 - 3

Front Panel: 9900, 9950, and 9951

Indicator LED

Touch Panel Display

Navigation Keys

SCAN Key

Recessed

Keyboard

Front Speaker

I/O Connector

3 - 4

Front Panel Features for the 9900, 9950, and 9951

Front Speaker

The integrated speaker that sounds audio signals as you scan bar code labels and enter data.
The operating frequency range is 500Hz at 71 dB up to 80 dB.

I/O Connector

See I/O Connector on page 3-12.

Indicator LED

The light emitting diode (LED) located at the top of the LCD display flashes and illuminates
during resets and scanning/imaging. This LED can be programmed by various software
applications.

Navigation Keys

The centrally-located navigation keys enable you to move and position the cursor through
software programs. The up and down arrows are programmed to perform specific functions
when pressed in combination with the Blue and Red modifier keys.

For more details, see Using the Navigation Keys on page 5-3.

Recessed Keyboard

There are three keyboard options: 35-key numeric/alpha keyboard, 43-key numeric/alpha
keyboard, and 56-key full alpha/numeric keyboard.

For a complete overview of each keyboard, see Using the Keyboards on page 5-1.

SCAN Key

The SCAN key is centrally located for easy access with the right or left hand. When pressed,
the SCAN key activates the scanner/imager. The SCAN key also functions as a system wake­up control for the terminal.

Touch Panel Display

The color 3.5 inch liquid crystal display (LCD) touch panel is covered with an industrial,
protective lens for greater durability. The video graphic array (VGA) resolution is 1/4 (240 X
320 pixel).

The color LCD is 16 bits/pixel and uses thin film transistor (TFT) technology. The touch panel
backlight lights when the screen is touched, but not when the Backlight key is pressed. For
more information, see Backlight on page 6-8.

The touch panel can be activated by the stylus (included with the terminal) or a finger. For more
information, see Using the Touch Panel on page 3-13.

3 - 5

Back Panel: 9900

Battery Well

Image/Scan Engine Window

Stylus Slot

Rear Speaker

Microphone

Fastener for the

Stylus Tether

IrDA Port

Fastener for the
Stylus Tether

For a description of each callout, see Back Panel Features for the 9900, 9950, and 9951 on page 3-9.

3 - 6

Back and Side Panels: 9950 and 9951

Scan Trigger

Image/Scan Engine
Window

Pistol-Grip
Handle

The back panel of the 9950 and 9951 contains an integrated, pistol-grip handle for a more ergonomic grip
in scan-intensive applications. The stylus is stored inside the handle for easy access.

Side Panel

Scan Trigger

Press the scan trigger to activate the image or scan.

Pistol-Grip Handle

The pistol-grip handle is integrated into the back panel of the terminal and ergonomically
designed to be comfortable through repetitive scans.

3 - 7

Back Panel

Image/Scan Engine Window

Pistol-Grip Handle

Battery Well

Rear Speaker

For a description of each callout, see Back Panel Features for the 9900, 9950, and 9951 on page 3-9.

3 - 8

Back Panel Features for the 9900, 9950, and 9951

Battery Well

The Battery Well is a recessed area on the back panel that holds the Li-ion battery pack.
For more information, see Batteries on page 3-14.

Fastener for the Stylus Tether

Stylus tethers can be purchased separately to help you keep the stylus attached to the 9900
when not in the slot to prevent loss. A stylus tether is a coiled, elastic cord with one end that
can be attached to the stylus and another attached to the back panel.

Image/Scan Engine Window

The available image engines read and decode linear, stacked linear (e.g., PDF417), and 2D
matrix bar code symbologies. The available laser engines contain a laser aimer for greater
accuracy.

The laser apertures for the laser aimers for both the image engines and the scan engines are
contained behind this window.

For more details, see Using the Scan Image Engine on page 4-1.

Microphone

The integrated microphone that provides audio input to the terminal when a headset is not
plugged into the Audio Jack, page 3-10. When a headset is plugged in, the terminal defaults
to the microphone on the headset.

Rear Speaker

The integrated speaker that sounds audio signals as you scan bar code labels and enter data.
The operating frequency range is 500Hz at 71 dB up to 80 dB.

Stylus Slot

The stylus is used to operate the touch panel. The back panel features this storage slot to hold
the stylus when not in use.

The stylus features a special tip for added accuracy and ease of use.

3 - 9

Side Panels: 9900, 9950, and 9951

Audio Jack (2.5mm)

Memory Card
Door

IrDA Port

The left and the right side panels contain different features.

Left Side

Memory Card Door

This door provides user access to the industry-standard SD memory interface. You can open
this door to insert SD memory cards to expand the terminal’s memory capacity.

When this door is fastened securely and properly, the memory interface is sealed against
moisture and particle intrusion, read/write data is stored securely, and the terminal’s
environmental rating is preserved; see Installing a Memory Card on page 3-11.

Audio Jack

The 2.5mm audio jack supports both speaker (stereo) and microphone (mono) headsets.

Right Side

IrDA Port

The IrDA port enables infrared communication. The maximum data transfer speed is 115kbps.

Note: The infrared LED aperture is located behind the window.

For more information about using this port, see Using the IrDA Port on page 7-2.

3 - 10

Installing a Memory Card

1. Press the Power key to put the terminal in Suspend Mode; see Suspend Mode on page 3-18.

2. Remove the battery.

3. Place the terminal on a flat, secure surface with the keyboard face down.

4. Unscrew both screws and remove the door.

5. Slide the SD card into the appropriate slot until it clicks into place.

a. To remove an installed SD card, tap on the edge lightly to unlock the card; the card will pop out just

enough for you to grab its edge and pull it out.

6. Replace the access door and tighten the screws.
There is a rubber gasket on the inside of access door that must be in place when you seal the door.
This gasket performs the sealing action for the door.

3 - 11

Bottom Panel: 9900, 9950, and 9951

I/O Connector

Note: Signals referenced are for a DTE device.

I/O Connector

The I/O connector powers the terminal, charges the main battery, and facilitates communication. All
Dolphin peripherals are designed to work exclusively with this connector.

The I/O connector supports RS-232 and USB communication. For RS-232, the maximum communication
speed is 115 Kbps with seven baud rate settings. For USB, the communication speed is up to 12 Mbps.

Powering Out

The I/O connector also provides power out (to peripheral devices) 5V at 500mA. This means that, with
the proper cable, the terminal can power another device. By default, power out is disabled. To enable
power out, alter the registry as follows:

[HKEY_LOCAL_MACHINE\Drivers\BuiltIn\Serial4]

Conn5Venable=1

3 - 12

Using the Touch Panel

Honeywell defines proper use of the terminal touch panel as using a screen protector and proper stylus.
Screen protectors maintain the ongoing integrity (i.e., prevent scratching) of the touch panel, which is why
their use is recommended for applications that require a high to medium level of interface with the touch
panel, such as signature capture for proof of delivery.

Honeywell advocates the use of screen protectors on all Dolphin devices. We recommend implementing
a screen protector replacement program to ensure that screen protectors are replaced periodically when
signs of damage/wear are noticeable. For general use, we recommend replacing the screen protector
every thirty (30) days. However, replacement cycles vary according to the average level of touch panel
use in your application.

Replacement screen protectors can be purchased directly from Honeywell. Please contact a Honeywell
sales associate for details.

Honeywell also mandates use of a proper stylus, which is one that has a stylus tip radius of no less than

0.8mm. Use of the Honeywell stylus included with the terminal is recommended at all times.

Honeywell warranty policy covers wear on the touch panel for the first 12 months provided that a screen
protector is applied and an approved stylus is used for the 12 month duration covered by the warranty.

Installing a Screen Protector

Dolphin terminals ship with a screen protector already installed. You will need to replace the screen
protector at regular intervals.

1. After the current screen protector has been removed from the touch panel, clean the touch panel
thoroughly with a clean, non-abrasive, lint-free cloth. Make sure no debris is still attached to the
touch panel.

2. Align the exposed section of the protector with the bottom edge of the touch panel.
Make sure that the screen protector is flush with each side of the touch panel.
To reposition, lift up gently and reapply.

3. Press the screen protector firmly and carefully across the surface of the touch panel as you peel
away the backing.

4. If necessary, smooth out any air pockets or bumps.

3 - 13

Healthcare Housing

!

!

!

!

!

!

Some configurations of the 9900 terminal are available with an external plastic housing that is designed
to resist the effects of harsh chemicals in a healthcare environment. The plastic is crystalline in nature,
which helps prevent chemicals from seeping through the housing.

Important! The following cleaning solutions have been tested to assure safe cleaning of your terminal’s
disinfectant-ready housing. They are the only solutions approved for use with these terminals. Damage
caused by the use of cleaners other than those listed below may not be covered by the warranty.

• S a n i - C l o t h

• S a n i - C l o t h

• S u p e r S a n i - C l o t h

• Isopropyl Alcohol wipes (70%)

• C a v i W i p e s

• V i r e x® 256

• 4 0 9

• W i n d e x

• C l o r o x

• Gentle dish soap and water

®

®

HB wipes

®

Plus wipes

®

wipes

™

Glass and Surface Cleaner

®

Blue

®

Bleach – 100%

Batteries

There are two types of battery power: the main battery pack installed in the back panel and the backup
battery located inside the terminal. They are designed to work together to prevent data loss when the
terminal is in use over long periods.

Both batteries must be completely charged before using a Dolphin terminal for the first time!

Main Battery Pack

We recommend use of Honeywell Li-Ion battery packs. Use of any non-Honeywell battery may result in
damage not covered by the warranty.

Note: The following warnings apply to 99XXXXX-XXXXXXI units (Hazardous Location rated. See Approvals by

Country on page 1-3.).

Replace only with battery pack type 200002586 manufactured by Honeywell International Incorporated.

Warning: Explosion Hazard. Charge or replace the battery only in an area known to be non-hazardous.

Warning: Explosion Hazard. Do not replace components unless power has been switched off or the area
is known to be non-hazardous.

Warning: Substitution of any components may impair suitability.

Warning: Explosion Hazard. Do not use external connectors in areas known to be hazardous.

The 7.4V, 18.5 watt hour Li-ion battery pack is the primary power source for the terminal. The Li-ion battery is
designed to operate in a temperature range of -10

°

to 50°C (14° to 122°F).

Charging Options

When the Li-ion battery is installed in the terminal, use one of the following peripherals:

3 - 14

• Dolphin HomeBase Device (see page 11-1)

• Dolphin Mobile Base Device (see page 12-1)

• Dolphin ChargeBase Device (see page 13-1)

• Dolphin Net Base (Please see the Dolphin Net Base Quick Start Guide on www.honeywellaidc.com.)

• Dolphin Mobile Charger

When the Li-ion battery is not installed in the terminal:

• Place the battery pack in the Dolphin QuadCharger device (see page 14-4)

• Place the battery pack in the Auxiliary Battery Well of the Dolphin HomeBase device (see page 11-6).

Charging Time

The Li-ion battery pack requires 4.5 hours to charge completely before initial use.

Storing Batteries

To maintain optimal battery performance, follow these storage guidelines:

• Avoid storing batteries outside the specified range of -4° to 104° F (-20° to 40°C) or in extremely high

humidity.

• For prolonged storage, to maximize battery life, it is recommended that the battery be at a 40% - 50%

charge level, be removed from any device, and stored in a controlled temperature environment.

Guidelines for Battery Pack Use and Disposal

The following are general guidelines for the safe use and disposal of batteries:

• We recommend use of Honeywell Li-Ion battery packs. Use of any non-Honeywell battery may pose a

personal hazard to the user.

• Replace defective batteries immediately; using a defective battery could damage the Dolphin terminal.

• Never throw a used battery in the trash. It contains heavy metals and should be recycled according to

local guidelines.

• Don’t use a battery in any other manner outside its intended use in Dolphin terminals and peripherals.

• Don’t short-circuit a battery or throw it into a fire; it can explode and cause severe personal injury.

• Excessive discharge damages a battery. Recharge the battery when your terminal indicates low battery

power.

• If you observe that the Honeywell battery supplied is physically damaged in some way, please send it

to Honeywell International Inc. or an authorized service center for inspection. Refer to the Product
Service and Repair section of this guide.

• Although your battery can be recharged many times, it will eventually be depleted. Replace it after the

battery is unable to hold an adequate charge.

• If you are not sure the battery or charger is working properly, please send it to Honeywell International

or an authorized service center for inspection.

Internal Backup Battery

Located inside the terminal, the backup battery is a 3.6 Volt nickel metal hydride (NiMH) battery.
The internal backup battery prevents the terminal from being reset if you need to remove and replace the

main battery pack. It retains RAM data and allows the real-time clock to remain operational for up to 30
minutes when the main battery pack is removed. If the terminal is left without the main battery pack for
more than 30 minutes, the internal backup battery needs to be recharged to function according to its
specifications.

Note: Data and programs stored in Flash memory are not lost even if the internal backup battery fails. However, you

must reset the real-time clock; see Set the Time and Date on page 2-2.

3 - 15

Charging

The internal backup battery is powered by the main battery pack. Therefore, charging the internal backup
battery requires that the main battery pack be installed in the terminal and the terminal be connected to
a charging device.

The internal backup battery must be fully charged before using the terminal for the first time. The initial
charge cycle takes approximately 8 hours. After that, if the internal backup battery becomes fully
discharged of power, it requires a minimum of 10 hours of charging time to function normally.

Guidelines for Use

Follow these guidelines to maximize the life of the internal backup battery under normal usage conditions:

• Keep a charged Li-ion battery pack in the terminal; the backup battery prematurely discharges if there

is not at least a partially charged battery in the terminal.

• Keep the terminal connected to power when the terminal is not in use.

Managing Battery Power

Data and files saved on Dolphin terminals may be stored in RAM memory, which does not persist through
a hard reset. Therefore, to help prevent data loss, maintain a continuous power supply to the terminal.

Letting the backup battery become fully discharged causes the terminal to lose all data in RAM.
Therefore, you should keep a charged battery pack in the terminal at all times. The internal battery
discharges prematurely if there is not at least a partially charged battery in the terminal. When you remove
a battery pack, insert another charged battery pack in the terminal immediately.

Default Critical and Low Battery Points

When the terminal is running on battery power (as opposed to external power), warnings are displayed
when the battery reaches critical and low battery points. The warning points are determined by the
following registry entry:

[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Power]

There are two DWORD values in this registry entry: LowBatt and CriticalBatt.
The default values for these entries are as follows:

LowBatt=19 (25%)

This sets the Low Battery point to 25% (19 hex=25 decimal). When the battery hits the

percentage charge specified here, the user is notified by this icon in the Navigation bar .

If the main battery is low and the terminal is in Suspend Mode, pressing the SCAN or Power
button won’t wake the Dolphin terminal; you must replace the discharged battery with a battery
charged over the 25% mark before you can resume terminal operation.

CriticalBatt=a (10%)

This sets the Critical Battery point to 10% (a hex= 0 decimal). When the battery hits the

percentage charge specified here, the user is notified by this icon in the Navigation bar .

Note: Warnings do not appear when the terminal is on external power.

3 - 16

Setting Critical and Low Battery Points

Developers can reset the battery parameters in the registry from 0 (no warning) to 99 (would nearly
always warn). You can review and set these battery points in the RegEdit Power Tool.

1. Tap Start > Power Tools > RegEdit.

2. Drill down to HKEY_LOCAL_MACHINE > System > CurrentControlSet > Control > Power.

3. Tap the Value Name to change the Value Data.
You can reset the Value Data from 0 (no warning) to 99 (would nearly always warn).

4. Tap OK to save changes.

For more information about the RegEdit Power Tool, refer to the Dolphin Power Tools User’s Guide
available for download at www.honeywellaidc.com.

Checking Battery Power

Tap Start > Settings > System tab > Power.

For more information, see Power on page 6-12.

3 - 17

Resetting the Terminal

CTRL

SFT

CTRL

NUM

!

CTRL

SFT

SCAN

There are two types of system resets: a soft and a hard reset.

Soft Reset (Warm Boot)

A soft reset re-boots the device without losing RAM data. You would perform a soft reset when

• the terminal fails to respond.

• after installing some software applications.

• after making changes to certain system settings, such as network cards.

1. On the 56-key keyboard, press and hold the CTRL + SFT keys for approximately 5
seconds.

On the 43-key keyboard, press and hold the CTRL + NUM keys for approximately 5
seconds.

2. The decode and scan LEDs flash for approximately three seconds as the terminal resets.

3. When the reset is complete, the Today screen displays.

Hard Reset (Cold Boot)

A hard reset resets the operating system, restores the terminal back to factory defaults, and resets the
terminal after a bootloader, keyboard, and kernel upgrade.

A hard reset erases all of the data stored in RAM memory and all RAM installed applications!

1. Press and hold the CTRL + ESC keys for approximately 5 seconds.

2. The decode and scan LEDs light for approximately 3 seconds.

3. The terminal re-initializes; see Initialize the Mobile Computer on page 2-8.

Suspend Mode

The terminal goes into Suspend Mode automatically when the terminal is inactive for a programmed
period of time. You can program this time on the Advance tab of the Power system setting; see Power on
page 6-12.

To put the terminal into Suspend Mode manually, press the Power key and the screen goes blank.

To wake the terminal from Suspend Mode, press the Power or SCAN keys .

Hardware Maintenance

When needed, clean the image engine window and the LCD display with a clean, non-abrasive, lint-free
cloth. The terminal can be cleaned with a damp cloth.

3 - 18

4

Using the Scan Image Engine

Overview

The Dolphin terminal houses a compact image engine that instantly reads popular 1D and 2D bar codes
and supports omni-directional aiming and decoding for greater flexibility in real-world settings. The image
engine can also capture digital images, such as signatures and pictures of damaged inventory.

With the latest CMOS-based technology, the engine works like a digital camera and enables digital image
capture, signature capture, and reading of OCR characters.

Angled Imaging

All imagers are installed at a 33 degree downward-facing angle for enhanced comfort and
maneuverability while scanning.

Image Engine Specifications

Engines 1D 2D

5100SR/SF Y Y Y 5100 Green Aiming Beam

5300SR Y Y Y 5300 Red High-Vis Aiming

Image Capture

Aiming Pattern Omni-Directional Aiming

(page 4-5)

Pattern (page 4-5)

5100 Standard Range (5100SR)
5300 Standard Range (5300SR)

8.3 mil
Linear

Working
Range:

Near 3.5 in.

Far 7.6 in.

(.020 cm) (.025 cm) (.033 cm) (.038 cm) (.038 cm) (.089 cm)

(8.9 cm)

(19.3 cm)

10 mil
PDF417

3.1 in.
(7.9 cm)

9 in.
(22.9 cm)

13 mil
UPC

2.1 in.
(5.3 cm)

13.2 in.
(33.5 cm)

15 mil
Data Matrix

2.3 in.

5.8 cm)

10.2 in.
(25.9 cm)

5100 Smart Focus (5100SF)

6.6 mil
PDF417

7.5 mil
Linear

10 mil
Linear

10 mil
PDF417

15 mil
QR

3.1 in.
(7.9 cm)

8.8 in.
(22.4 cm)

13 mil
UPC

Y

Y

35 mil
MaxiCode

2.0 in.
(5.1 cm)

13.0 in.
(33 cm)

15 mil
Data Matrix

Working
Range:

Near

Far

(.017 cm) (.019 cm) (.025 cm) (.025 cm) (.033 cm) (.038 cm)

2.7 in.
(6.8 cm)

5.9 in.
(14.9 cm)

2.4 in.
(6.1 cm)

6.4 in.
(16.2 cm)

2.1 in.
(5.3 cm)

7.5 in.
(19 cm)

2.1 in.
(5.3 cm)

7.5 in.
(19 cm)

1.9 in.
(4.8 cm)

8.8 in.
(22.3 cm)

1.7 in.
(4.3 cm)

7.4 in.
(18.8 cm)

4 - 1

Available Laser Engines

High Performance (HP)

5 mil 55 mil

Working Range:

reflective

Near 2.75 in

(0.07 m)

Far 7 in

(0.17 m)

Long Range (LR)

10 mil 100 mil

Working Range:

Near 11 in

(0.28 m)

Far 24 in

(0.6 m)

Advanced Long Range (ALR)

13 mil 100 mil

5 in
(0.13 m)

66 in
(1.7 m)

reflective

60 in
(1.5 m)

240 in
(6.1 m)

reflective

Working Range:

Near 19 in

(0.48 m)

Far 39 in

(1 m)

125 in
(3.2 m)

360 in
(9.1 m)

Laser Specifications

The maximum power outputs for each diode are as follows:

• Illumination LED: 194.0 uW

• Aimer laser (5300 engine): 360.1 uW

• Aimer LED (5100 engine): 81.6 uW

4 - 2

Supported Bar Code Symbologies

Symbology Type Symbology Name

1D Symbologies Codabar

Code 3 of 9
Code 11
Code 32 Pharmaceutical (PARAF)
Code 93
Code 128
EAN with Add-On
EAN with Extended Coupon Code
EAN-8
EAN-13
GS1-128
GS1 Databar
Interleaved 2 or 5

2D Symbologies Aztec

Codablock
Code 16K
Code 49
Composite
Data Matrix
GS1 Databar
MaxiCode
Micro PDF
OCR
PDF417
QR Code

Composite Codes Aztec Mesa

Codablock F
EAN·UCC
GS1 Databar-14

ISBT 128
Matrix 2 of 5
MSI
Plessey
PosiCode
Straight 2 of 5 IATA
Straight 2 of 5 Industrial
Telepen
Trioptic Code
UPC
UPC-A
UPC-E

OCR OCR US Money Font

MICR (E 13 B) and SEMI Font
OCR-A
OCR-B

Postal Codes Postnet and most international 4-state codes

Australian Post
British Post
Canadian Post
China Post
Japanese Post
KIX (Netherlands) Post
Korea Post
Planet Code

4 - 3

Decoding

The terminal supports two types of image decoding for use in various bar code reading and imaging
applications: full-area imaging and Advanced Linear Decoding (ALD).

Full-Area Imaging

Full-area imaging provides omni-directional reading of linear and non-linear 1D and 2D bar codes, OCR,
signature capture, and picture taking. When reading all bar code types using full-area imaging, a positive
read can be obtained from many positions; see Aiming Options on page 4-5. To achieve the best read,
the aiming beam should be centered horizontally across the bar code.

ALD

ALD provides fast reading of linear and stacked linear bar codes. To achieve a positive read when reading
linear 1D and PDF417 bar codes, the green aiming beam should be centered horizontally across the bar
code. When ALD is enabled, the reader does not read matrix or postal codes.

To Decode a Bar Code

The imager faces straight out the top panel. The aiming beam should be oriented in line with the bar code
to achieve optimal decoding. A range of 4-10 inches (10-25 cm) from the bar code is recommended.

1. Point the Dolphin terminal directly at the bar code.

2. Project the aiming beam or pattern by pressing and holding the SCAN key.

3. The scan LED lights red.

4. Center the aiming beam over the bar code; see Aiming Options on page 4-5.

5. When the bar code is successfully decoded, the decode LED lights green and the terminal beeps.

6. The bar code information is entered into the application in use.

4 - 4

Aiming Options

The aiming beams are smaller when the terminal is held closer to the code and larger when it is farther
from the code. Symbologies with smaller bars or elements (mil size) should be read closer to the unit
whereas symbologies with larger bars or elements (mil size) should be read farther from the unit.

5100 Green Aiming Beam

Linear Bar Code

2D Matrix Symbol

5300 Red High-Vis Aiming Pattern

If your Dolphin terminal is configured with a 5300 imager, high-vis aimers frame the bar code for more
intuitive aiming.

4 - 5

Capturing Images

The image-capture process is an intuitive, split-second operation for experienced users. By following the
basic guidelines, new users can easily develop their own technique and, with practice, quickly learn to
adapt it to different application environments.

Image Preview

When the imaging process is initiated, the touch screen displays a preview of the object. This is a live
video image of what the imager is currently viewing. The live video image has a slightly degraded
appearance compared to the captured image. This is normal.

Scan Key

On all 9900 terminals, the SCAN key captures images. On the 9950 and 9951, you can also use the Scan

Trigger (see page 3-7).

File Formats

File formats supported for image storage include Bitmap (BMP), JPEG (JPG) and Portable Network
Graphics (PNG). The default file format for images is a grayscale JPG.

Compression

Digital images have a maximum image size of 640 x 480 pixels and may have up to a 256 grayscale
image definition.

The image quality and related file size are determined by the data compression method used by the
software application used to take images. The average size of the image file is approximately 4–8K.
However, the size of the image depends on the content of the image - the more complex the content, the
larger the file size. For the highest quality image, take grayscale images.

Taking an Image

The following steps are basic guidelines for taking images:

1. Point the Dolphin terminal directly at the object. The imager points straight out the top panel.

2. To preview the image, press and hold the SCAN key.

3. The touch screen displays a preview of the object, and the decode and scan LEDs light red.

4. Adjust the terminal’s position until the object appears on the screen the way you want it to appear in
the image.

5. Hold the terminal still and release the SCAN key or Scan Trigger. The scan and decode LEDs flash
red, the screen flashes, and the captured image appears on the screen.

6. Unless otherwise specified by the application in use, the image is saved to the \My Device\My
Documents folder (Start > Programs > File Explorer > My Device > My Documents).

4 - 6

Enabling the Aimer

If your Dolphin terminal is configured with the 5300 imager, you can enable the aiming pattern for imaging
in the Imaging Demo. For details about the aimer, see 5300 Red High-Vis Aiming Pattern on page 4-5.

1. Tap Start > Demos > Imaging Demo > Setup menu > Aimer.

2. The aiming pattern is now enabled for imaging.

Uploading Images

Image files can be uploaded to a host workstation via Microsoft ActiveSync and a Dolphin communication
peripheral or your wireless radio connection.

4 - 7

4 - 8

5

VOL

PG

SCAN

ENT

12

3

4

5

6

789

0

F1 F2 F3 F4

ALPHA

SP

BKSP

DEL

CTRL

ALT

TAB

ESC

SFT

ABC

DEF

GHI JKL MNO

PQRS

TUV

WXYZ

+

_

@

START

END

SEND

INS

CTRL

SCAN

SFT

ESC

TAB

ENT

ABCD

EFG

IJKL

MNOP

Q

RST

UVWX

YZ

SP

BKSP

H

VOL

PG

NUM

F7F6F5

DEL

ENDSEND

STA RT

78

0

1

4

2

5

3

6

9

F8

F3F2F1 F4

STA RT

,

=

-

_

#

+

INS

SCAN

SFT

ESC

TAB

ENT

SP

BKSP

DEL

INS

123

456

789

0

ABCDE

FGH I

J

KLMNO

P

Q

RST

U

VWX Y

Z

VOL

PG

EN DSEN D

@

F6 F7 F8 F9 F10

F11 F12 F13 F14 F15

F16 F17 F18 F19 F20

F21 F22 F23 F24 F25

_

F1 F2 F3 F4 F5

+

START

#

Using the Keyboards

Available Keyboards

There are three keyboard options in the 9900 series:

All Keyboards Contain the Following:

• Backlit for easy viewing in various lighting conditions.

• Centrally-located keys for both right- and left-hand operation.

• Color-coding so you can clearly see the most common keyboard combinations.

• A silver background to enhance readability.

• Function, navigation, and modifier keys.

Keyboard Combinations

See 35-Key Keyboard Combinations on page 5-6.
See 43-Key Alpha/Numeric Keyboard on page 5-8.
See 56-Key Full Alpha/Numeric Keyboard on page 5-11.

5 - 1

Common Buttons

BKSP

DEL

ENT

ESC

SCAN

SP

TAB

See Using the Function Keys on page 5-2.
See Using the Modifier Keys on page 5-3.
See Using the Navigation Keys on page 5-3.

Using the Function Keys

Name Key Function

Backlight

Backspace
(BKSP)

Delete
(DEL)

Turns the keyboard backlight on and off.

Moves the cursor back one space each time the key is pressed. If you are
typing text, it deletes the previous character each time it is pressed.

Deletes the next character forward each time the key is pressed.
This key appears on the 56-key keyboard only. 43-key keyboard= Red +
BKSP.

Enter (ENT) Confirms data entry.

Escape

Cancels the current action.

(ESC)

Power Key Puts the terminal in and wakes the terminal from suspend mode; see

Suspend Mode on page 3-18.

SCAN Key Activates the scan and “wakes” the terminals from sleep mode. Its position

allows convenient one-handed image-taking and/or bar code decoding.

Space (SP) Moves the cursor one space.

Tab Moves the cursor to the next tab stop or the next control (on a form).

5 - 2

Using the Modifier Keys

SFT

CTRL

VOL

PG

VOL

PG

Name Key Function

Shift

The SFT key modifies only the next key pressed; it must be pressed before each
key you wish to modify. SFT toggles the keyboard between uppercase alphabet
mode and lowercase alphabet mode.

Double-tap SFT to toggle Caps Lock on and off. When Caps Lock is toggled on,
characters are uppercase; when toggled off, characters are lowercase.

CTRL The function of the CTRL key depends on the software application in use and

the key combination.

Blue and
Red

The blue and red keys are used in combination with other keys to type special
characters and perform system functions. Each key modifies only the next key
pressed.

The overlay of each keyboard is color-coded to indicate the character typed or
function performed when specific keys are pressed immediately after the blue or
red modifier key.

Using the Navigation Keys

Located in the center of each keyboard for easy access with either hand, the navigation keys navigate
the cursor through application screens.

Button Function

Moves the cursor up one row or line.

&

OR
Moves the cursor down one row or line.

Raises the volume.

&

OR
Lowers the volume.

Moves the cursor one character to the right.

Moves the cursor one character to the left.

Note: Additional functionality varies according to the application in use.

5 - 3

Sticky Key Functionality

Sticky key functionality is supported for the CTRL key, which means that you don’t have to press and hold
the CTRL key when you press the next key. Instead, just tap CTRL and then the next key.

You need to open RegEdit and enable the
\HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP\KEYBD key.

1. Tap Start > Power Tools > RegEdit .

2. Tap the + sign.

3. Tap HKEY_LOCAL_MACHINE > HARDWARE > DEVICEMAP > KEYBD.

4. In the bottom half of the window, double-tap the StickyCtrlAlt key and change the Value Data from
“0” to “1.”

5. Tap OK, then OK in the upper right corner to save the change to the registry.

6. Press the CTRL key combination with other keys to verify that you do not need to hold them down
while you press the next key. For an example of CTRL key combinations, see General Windows

Keyboard Shortcuts on page 5-14.

5 - 4

35-Key Alpha/Numeric Keyboard

VOL

PG

SCAN

ENT

12

3

4

5

6

7

89

0

F1 F2

F3

F4

ALPHA

SP

BKSP

DEL

CTRL

ALT

TAB

ESC

SFT

ABC

DEF

GHI JKL MNO

PQRS

TUV

WXYZ

+

*

;

_

@

START

END

SEND

INS

-

Backlight Key

SCAN Key

Space Key

CTRL Blue Red ALT Modifier Keys

Enter Key

Tab K e y

Escape Key

Navigation Keys

Power Key

Backspace Key

Shift Key

Alpha Key

Delete Key

ALPHA

ALPHA Key

The ALPHA key enables you to toggle between the alpha and numeric modes.

• Single-tap ALPHA to switch only the next key pressed to alpha mode.

• Double-tap ALPHA to switch the keyboard to alpha mode.

Alpha mode is when you type letters with the letter keys. Numeric mode is when you type numbers with
the letter keys. On the 35-key keyboard, numeric mode is the default.

5 - 5

35-Key Keyboard Combinations

Key NUM Shift-NUM Alpha Shift-Alpha BLUE RED

Power

Scan Scan Scan Scan Scan

ESC Escape Escape Escape Escape

Backlight Toggles Keyboard Backlight On/Off

TAB Ta b Ta b Ta b Ta b

SHIFT Shift Shift Send (phone call)

ENTER Enter Enter Enter Enter End (phone call)

Left Left Left Left Left

Up Up Up Up Up Volume Up Prior

Down Down Down Down Down Volume Down Next

Right Right Right Right Right

1 1!1!

2 2 @ a,b,c A,B,C

3 3 # d,e,f D,E,F

4 4 $ g,h,i G,H,I

Suspend/Resume

5 5 % j,k,l J,K,L

6 6^m,n,oM,N,O

7 7 & p,q,r,s P,Q,R,S

8 8 * t,u,v T,U,V

9 9 ( w,x,y,z W,X,Y,Z

Period . (period) > . (period) > * (multiply)

0 0 ) 0 ) + (add)

Comma , (comma) < , (comma) < - (subtract)

F1 F1 F1 F1 F1 ; (semi-colon)

F2 F2 F2 F2 F2 : (colon)

F3 F3 F3 F3 F3 \ (backslash)

F4 F4 F4 F4 F4 / (forward slash)

ALPHA NUM Lock NUM Lock NUM Lock NUM Lock Start Menu

Space Space Space Space Space _ (underscore)

5 - 6

Key NUM Shift-NUM Alpha Shift-Alpha BLUE RED

BKSP Backspace Backspace Backspace Backspace @

Delete Delete Delete Delete Delete Insert

CTRL Control Control

Blue Blue Blue

Red Red Red

ALT Menu Menu

5 - 7

43-Key Alpha/Numeric Keyboard

CTRL

SCAN

SFT

ESC

TAB

ENT

ABCD

EFG

I

J

K

L

MNOP

Q

R

S

T

U

VWX

YZ

SP

BKSP

H

VOL

PG

NUM

F7

F6

F5

DE L

END

SEND

START

7

8

0

1

4

2

5

3

6

9

F8

F3F2F1 F4

START

,

=

-

_

#

‘

+

IN S

Backlight Key

SCAN Key

Space Key

CTRL Blue Red SFT
Modifier Keys

Enter Key

Tab K e y

Escape Key

NUM Lock Key

Navigation Keys

Power Key

NUM Lock

Indicators

NUM Lock Pad

Backspace Key

NUM

Number Lock (NUM) Key

The Number Lock key enables you to toggle between the alpha and numeric modes. Alpha mode is when
you type letters with the letter keys. Numeric mode is when you type numbers with the letter keys. On the
43-key keyboard, alpha mode is the default.

Toggling Between Alpha and NUM Lock Modes

Press the NUM key only once to switch to NUM lock mode.
The NUM Lock Indicators above the letter keys in the NUM Lock Pad specify the number or character

that will be typed when you press that letter key in numeric mode.

Note: The NUM key is also used to perform a soft reset in combination with the CTRL key.

5 - 8

43-Key Keyboard Combinations

Alpha Alpha Shift NUM Lock NUM Shift BLUE RED

a

b B2@

c C3#

d D d D - (subtract)

e E4$

f F5%

g G6^

h H h H _ (underscore)

i I7&

j J8*

k K9(

l L l L = (equals)

m M . (period) >

n N0)

o O, (comma)<

A1!

p PpP+ (plus)

q Q q Q ; (semi-colon) F1

r R r R : (colon) F2

s S s S ‘ (apostrophe) F3

t T t T / (forward slash) F4

u UuU@ F5

v VvV* F6

w WwW# F7

x X x X \ (backslash) F8

y Y y Y Start menu

z ZzZ

SP Space Space Space Insert

BKSP Backspace Backspace Backspace Delete

Up arrow Up Up Up Volume up Page up

5 - 9

43-Key Keyboard Combinations

Alpha Alpha Shift NUM Lock NUM Shift BLUE RED

Down arrow Down Down Down Volume down Page down

SFT Shift Shift Shift Send (a phone call)

ENT Enter Enter Enter End (a phone call)

5 - 10

56-Key Full Alpha/Numeric Keyboard

SCAN

SFT

ESC

TAB

ENT

CTRL

SP

BKSP

DEL

INS

12

3

4

5

6

789

0

ABCDE

FGH I

J

K

L

MNO

P

Q

R

S

T

U

VWX Y

Z

VOL

PG

END

SEND

_

@

F6F6

F7F7

F8F8 F9F9 F10

F10

F11F11

F12F12 F13F13 F14F14 F15F15

F16F16 F17F17 F18F18 F19F19 F20F20

F21F21 F22F22 F23F23 F24F24 F25F25

_

;

F1F1 F2F2 F3F3 F4F4

F5

+

START

#

Shift key

Navigation keys

SCAN key

Power key

Backspace key

Space key

Delete key

Backlight key

Insert key

CTRL Blue Red Modifier keys

Enter key

Tab k ey

Escape key

5 - 11

56-Key Keyboard Combinations

Key SHIFT BLUE RED

1

2 @

3 #

4 $

5 %

6 ^

7 &

8 *

9 (

0 )

, (comma) < # (pound)

. (period) > * (asterisk)

A + (plus) F1

B ; (semi-colon) F2

C [ (left bracket) F3

!

D ] (right bracket) F4

E " (quotes) F5

F - (minus) F6

G : (colon) F7

H ‘ (apostrophe) F8

I ? (question mark) F9

J ` (accent) F10

K @F11

L / (forward slash) F12

M = (equal sign) F13

N ~ (tilde) F14

O F15

P _ (underscore) F16

Q \ (backslash) F17

5 - 12

56-Key Keyboard Combinations

Key SHIFT BLUE RED

R F18

S F19

T F20

U Start menu F21

V F22

W F23

X F24

Y F25

Z

Up arrow

Down arrow Volume down Page down

SFT Send (a phone call)

ENT End (a phone call)

Blue Toggle

CAPSLOCK

Volume up Page up

5 - 13

General Windows Keyboard Shortcuts

Press these keys, To…

CTRL + C

CTRL + X Cut

CTRL + V Paste

CTRL + Z Undo

DELETE Delete

CTRL + Right Arrow Move the insertion point to the beginning of the next word.

CTRL + Left Arrow Move the insertion point to the beginning of the previous word.

CTRL + Down Arrow Move the insertion point to the beginning of the next paragraph.

CTRL + Up Arrow Move the insertion point to the beginning of the previous

SHIFT + any of the arrow keys Select more than one item in a window or on the desktop, or

CTRL+ A Select all

CTRL + ESC Display the Start menu.

Underlined letter in a
command name on an open
menu

Copy

paragraph.

select text within a document.

Carry out the corresponding command.

Backspace View the folder one level up in My Computer or File Explorer.

5 - 14

6

Personal Tab System Tab Connections Tab

System Settings

Overview

Customized settings are available on the Start menu. Tap Start > Settings and the settings screen opens
displaying the Personal tab. Settings consists of three tabs: Personal, System, and Connections.

Tab Description See Page

Personal

System

Connections

Customizes buttons, set SIP options, and
adjust headset settings.

Adjusts system settings. See System Tab on page 6-7.

Establishes network connections settings. See Connections Tab on page 7-1.

See Personal Tab on page 6-2.

6 - 1

Personal Tab

To access the Personal tab, go to Start > Settings. The screen opens displaying the Personal tab.

Icon Description

Buttons

Input Customizes the SIP (soft input panel). See Input on page 6-4.

Lock Password protect the terminal to limit access to the terminal.

Menus Customizes what appears on the Start menu. See Menus on page 6-5.

Owner Information Enter your contact information.

Phone When the GSM radio is enabled, tap this icon

Sounds &
Notifications

Today

Note: Personal settings are stored in RAM memory. They are replaced by system defaults after each hard reset.

For more information about resets, see Soft Reset (Warm Boot) on page 3-18.

Program the side buttons to perform specific
tasks.

This information will appear on the Today screen.

to set up user parameters.

Set the sound volume, enables and disables sounds for
specific actions, and sets sound parameters for system notifications.

Customize the look and the information displayed on the Today screen.

See Page

See Buttons on page 6-3.

See Setup Options on page 8-7.

6 - 2

Buttons

The Buttons setting programs certain keyboard buttons to launch applications or execute commands.

Enable HotKeys

Default Buttons setting assignments inactive until you enable the HotKeys Power Tool. Tap Start >

Power Tools and tap the HotKeys icon once . HotKeys is enabled, and the button assignments in
the Buttons setting are active.

For more information about the HotKeys Power Tool, refer to the Dolphin Power Tools User’s Guide,
which is available for download from the web at www.honeywellaidc.com.

Changing Button Assignments

1. After HotKeys is enabled, tap Start > Settings > Personal tab > Buttons .

Note: The buttons that appear on this window are the only buttons that can be programmed via the Buttons setting.

You cannot add buttons to this window.

2. To change button assignment, tap on the name of the application in the Assignment column and
select a program or command in the Assign a program drop down list.

3. Tap OK to save.

4. Press the button to verify that the program is launched or action performed.

Available Applications

The Assign a program list contains the applications installed on the terminal. If there is a program
installed that you would like to see in this list, paste a Shortcut to the program in the \\Windows\Start
Menu\Programs folder. For instructions about creating shortcuts, see Using File Explorer on page 6-5.

Additional Functions

The Assign a program list also contains the following commands:

Command Description

<Input Panel>

Opens the soft input panel.

6 - 3

Command Description

Input Method Options Word Completion

<None> Nothing happens when the button is pressed.

<OK/Close> Performs the same function as tapping OK on the screen.

<Scroll Down> Scrolls down in the open application.

<Scroll Left> Scrolls left in the open application.

<Scroll Right> Scrolls right in the open application.

<Scroll Up> Scrolls up in the open application.

<Start Menu> Opens the Start menu.

<Today> Opens the Today screen.

Input

The Input settings enables you to customize input from the SIP, adjust word completion settings in
Microsoft applications.

6 - 4

Menus

You can add existing programs you use often, such as File Explorer, to the Start menu for faster access.
You are not installing the program, just allowing access to it from the Start menu.

To add programs to the Start menu, you can use

• The Menus setting on the Personal tab (see page 6-5),

• File Explorer (see page 6-5), or

• ActiveSync (see page 6-6).

Note: The Start menu can hold only seven applications at a time.

Using System Settings

1. Tap Start > Settings > Personal tab > Menus .

2. Tap the check box for the program you want to add and tap OK to save.

Note: If you try to go over seven applications, a warning message appears and you will have to delete

applications as necessary.

3. Tap the Start menu to verify that the program appears on it.

Using File Explorer

If you do not see the program listed, you can either use File Explorer to move the program or ActiveSync
on the workstation to create a shortcut to the program and place the shortcut in the Start Menu folder.

Note: We recommend that you Copy and Paste Shortcut so that you do not alter your program configurations by

accident. Using Copy and Paste Shortcut (as opposed to Cut and Paste) ensures that the program files
remain where they need to be for the system to find them to perform system functions.

1. Tap Start > Programs > File Explorer, and navigate to the program.
File Explorer opens to My Documents by default; to see a list of all folders, tap the folder name and
then My Device.

6 - 5

2. Tap and hold on the program, then tap Copy on the pop-up menu.

3. Navigate to the Windows folder and open the Start Menu (My Device > Windows > Start Menu), tap
and hold a blank area of the window, and tap Paste Shortcut on the pop-up menu.

4. Tap the Start menu to verify that the program now appears on it.

Using ActiveSync on the Workstation

Here, you are performing the same basic process as on the terminal, except that you are using the
Explore utility (Windows Explorer) to copy and paste the shortcut.

1. Open ActiveSync > Explore and navigate to the program.

2. Right-click on the program and select Create Shortcut.

3. Select the shortcut, right-click, and select Cut.

4. Navigate to the Start Menu folder (Windows > Start Menu).

5. Right-click on an empty area and select Paste Shortcut.

6. On the terminal, tap the Start menu.

7. Verify that program appears.

6 - 6

System Tab

The System tab enables you to verify and sometimes alter system parameters. To access the System
tab, go to Start > Settings > System tab. Tap the appropriate icon to open that system setting.

Icon See Page

About

Backlight See Backlight on page 6-8.

Certificates See Certificates on page 6-9.

ClearType Tuner See ClearType Tuner on page 6-9.

Clocks & Alarms See Clock & Alarms on page 6-9.

Encryption See Encryption on page 6-10.

Error Reporting See Error Reporting on page 6-10.

External GPS See External GPS on page 6-10.

Memory See Memory on page 6-11.

Power See Power on page 6-12.

Regional Settings See Regional Settings on page 6-13.

Remove Programs See Remove Programs on page 6-13.

Screen See Screen on page 6-14.

WAN Info See WAN Info on page 6-15.

See About on page 6-8.

6 - 7

About

The About system setting displays specific information about the terminal. It contains three tabs:

Version Tab Displays the information about the software, operating system, and processor.
Device ID Tab Displays the information the terminal uses to identify itself to other devices. It can be important to

know this information if the Dolphin terminal is going to be part of a networked system of devices.

Device name: Displays the system’s default name. (This is the name used by ActiveSync.)
Description: Displays the description of the device ID.

Copyrights TabDisplays important copyright information.

Backlight

The Backlight system setting enables you to customize backlight functionality for the display. The
backlight for the color display is user-defined. Tap Start > Settings > System tab > Backlight.

There are two tabs:
The Battery tab determines the backlight timeout when the terminal is running on battery power.
The External tab determines the backlight timeout when the terminal is running on external power.

The options on each tab are the same.

Turn off backlight: Select how many minutes you want to elapse before the backlight automatically turns off.
Turn on backlight:Select this option if you want the backlight to turn on when the a button is pressed or the touch

screen is tapped.

Backlight Intensity

Tap the Backlight tab and move the slider to set the intensity of the backlight. The default is 8.

6 - 8

Certificates

The Certificates option shows you the certificates recognized by the operating system.

ClearType Tuner

This system setting enables you to adjust the level ClearType font rendering by moving a slider. The
sample text displays the setting results immediately. Of course, you must first enable ClearType font
rendering to change the appearance of fonts on the screen; see ClearType Tab on page 6-14.

Clock & Alarms

This setting sets the system clock, which means that all scheduled items run according to this setting. The
time and date need to be reset after every hard reset of the terminal so that the system clock is accurate.

On the Today screen, tap the line that displays the time and date,

The Clock Settings screen appears. The selected time sets the system clock.

6 - 9

Encryption

Encryption gives you the option of encrypting files placed on storage cards so that those files cannot be
read by any other device.

Error Reporting

Error Reporting gives you the option of enabling or disabling the error reporting function of Windows
Mobile 6.1.

External GPS

External GPS determines which port a third-party GPS software application can use to access the GPS
receiver.

Note: You need the installation parameters from the GPS manufacturer to configure the connection.

6 - 10

Memory

The Memory system setting displays capacity and usage statistics for both RAM (volatile) and IPSM/
Storage Card (non-volatile) memory. Access this setting whenever you receive system messages about
memory.

You cannot change the terminal’s memory allocation in the Memory system setting. To change the
memory allocation, you need to use the SetRAM Power Tool (Start > Power Tools > SetRAM). For more
details, please refer to the Honeywell Power Tools User’s Guide, which is available for download from

www.honeywellaidc.com.

There are three tabs: Main, Storage Card, and Running Programs.

Main Tab

This tab displays the usage statistics of the on-board,
volatile RAM memory.

Columns:

Storage=
Program=RAM memory used to run programs.

Rows:

Total= Displays the current MB of memory allocated for use.
In use
Free=Displays the total MB of memory available.

Storage Card Tab

This tab displays the current capacity and usage statistics
of the selected memory type; IPSM or Storage Card.

Select the memory type from the drop-down list. IPSM is
selected by default.

Total storage card memory=

The total MB of memory capacity of IPSM or Storage Card.

In use=The MB currently being used.
Free=The MB that is still available for use.

RAM memory used to store programs and program data.

=Displays the total MB of that allocated memory being used.

IPSM—Short for Internal Persistent Storage Manager, this is the on-board Flash
memory that is non-volatile. Because this memory is non-volatile, data or programs
stored in IPSM are not affected when power is removed. Autoinstall programs, for
example, are stored in IPSM so that they are always installed at cold-boot startup.

Storage Card—You can install one memory card in Dolphin terminals (see Memory

Card Door on page 3-10). If a storage card is installed in the terminal, you can select

it in the drop-down list and see capacity and usage statistics for the card.

6 - 11

Running Programs Tab

!

Displays the software programs currently using Storage
memory.

Check this tab when you are receiving out of memory errors or
when the mobile computer is running slowly.

You can

• Select a program in the list and tap
running (and therefore from using memory), or

• T a p

Anytime you stop a running program, it frees up RAM memory. Be advised that, when
you stop a program here, any unsaved data in that program is lost. To free up memory
without risking data loss, return to the running program, save your data, and close the
application.

Stop All to automatically stop all running programs.

Power

Power system settings contains two tabs: Battery and Advanced.

Battery Tab

For more information, see Batteries on page 3-14.

Stop to stop it from

Advanced Tab

Determines power time-outs.

On battery power, select from the drop-down list,

For
the number of minutes of inactivity you want to pass
before the terminal powers off when running on battery
power.

For

On external power, select from the drop-down list,

the number of minutes of inactivity you want to pass
before the terminal powers off when running on external
power.

Note: You can also set automatic turn-off times for the terminal to conserve power. When the terminal is “turned

off,” that means that it goes into suspend mode; see Suspend Mode on page 3-18.

6 - 12

Regional Settings

Regional Settings enables you to customize the appearance and formatting to your geographic region.
Specifically, you can customize numbers (i.e., number of decimal places allowed), currency (i.e.,using the
$ or €€ symbol), time, and date. These specifications apply to all screens, including the Today screen. The
Region tab displays an overview of the region selected in the drop-down list at the top.

The terminal is loaded with a number of pre-programmed regional settings. Select one from the list and
the results appear on the screen. To see specific settings or change a specific setting, tap on one of the
tabs, make the change and tap OK to save it.

Remove Programs

Remove Programs enables you to remove programs installed on the terminal. Use this setting to
troubleshoot when you receive messages that the terminal is out of memory. The programs removed are
removed from RAM memory. Any program (usually CAB or DLL files) stored in the Autoinstall folder (My
Device > IPSM > Autoinstall) will re-install after the next hard reset.

For information about the hard reset process, see Hard Reset (Cold Boot) on page 3-18.

1. Tap Remove Programs. In the list, select the program you want to remove.

2. Tap Remove. The following message appears:

3. Tap Yes. Wait while the program is removed.

4. Verify that the program no longer appears in the list.

6 - 13

Screen

The Screen system setting contains three tabs: Alignment, Clear Type, and Text Size.

Alignment Tab

You need to re-align the screen if tapping buttons or icons with
the stylus no longer seems to work appropriately.

ClearType Tab

Tapping
where you are guided to tap a target several times. This re­calibrates how the touch screen receives input.

• Alignment should always be performed with a stylus

• Press the stylus firmly into the center of the cross-hair target

Align Screen brings up the align screen window

designed for touch panel applications. The small point is
required for accurate calibration.

once and release. Do not “double-tap” the target.

Note: By default, dynamic screen rotation (i.e., the ability to switch between landscape and

portrait orientation) is disabled on all 9900 terminals. Please consult the Dolphin SDK
Add-on to find out how to enable dynamic screen rotation.

The display supports ClearType font rendering, which is a
Microsoft technology that dramatically increases the readability
of text on LCD displays.

To enable ClearType font rendering, select
and tap
the ClearType Tuner; see ClearType Tuner on page 6-9.

For more information about ClearType font rendering, visit:
www.microsoft.com/typography/cleartype/
what.htm?fname=%20&fsize=

OK. To adjust the level of ClearType font rendering, use

Enable ClearType

Text Si ze Tab

6 - 14

The Text Size tab enables you to perform font scaling within
certain views of the

• Today screen,

• C o n t a c t s ,

• Calendar,

• M e s s a g i n g , a n d

• T a s k s .

Font scaling means that you can increase or decrease the
point size of the font on application windows.

To change the font size, move the slider toward

Largest. The Example text changes to reflect the font change.

Ta p

OK to save the new font size setting.

Smallest or

WAN Info

When the GSM radio is active, WAN Info displays useful statistics for the radio.

To verify whether or not the GSM radio is enabled, check the Dolphin Wireless Manager (see page 7-6).

Windows Update

Windows Update is designed to download Microsoft updates to the operating system directly from
Microsoft.

6 - 15

6 - 16

7

Communication

Connections Tab

The Connections system setting provides access to the terminal’s various wireless communication
options.

Icon Setting Tapping this icon… See Page

Beam

Bluetooth Configures the Bluetooth radio.

Connections Opens Microsoft’s connections manager.

Dolphin
Wireless
Manager

USB to PC Enables advanced, wired USB communication via ActiveSync.

Wi-Fi Enables you to configure Wireless Zero Config (WZC).

Enables infrared communication.

This icon appears only if a Bluetooth radio and driver are
installed on the terminal.

Manages the wireless radios installed in the terminal.

This icon appears only if the 802.11b/g driver is loaded on the terminal and the
Honeywell WLAN Security Supplicant is not loaded.

By default, the Wireless Zero Config is disabled and the supplicant is loaded.
This icon appears only if you removed the supplicant and cold boot the terminal.

7-11

9-1

7-4

7-6

7-8

Note: All server-assigned IP addresses use Dynamic Host Configuration Protocol (DHCP).

7 - 1

Using the IrDA Port

IrDA Port

Using the IrDA port, you can send and receive data between the terminal and other devices equipped with
infrared. This can include, but is not limited to, Windows Mobile information such as Contacts and Tasks,
as well as software upgrades.

The maximum data transfer speed is 115 Kbps.

IrDA Port Location

To send or receive, the IrDA ports of both devices - whether it’s two terminals, or a terminal and a host
device - must be aligned with each other and within a close range. The maximum data-transfer speed is
115 Kbps.

Sending Data

1. Align the IrDA ports.

2. Open the program where you created the item you want to send and locate the item in the list.
You can also beam files, but not folders, from File Explorer.

3. Tap and hold the item and select Beam File.

4. The IrDA port searches for a receiving IrDA port in the vicinity. The selected device reads “Pending.”

7 - 2

5. When the IrDA port finds the aligned IrDA port, it immediately starts sending the selected file. The
selected device reads “Sending.”

6. When the file transfer is complete, the selected device reads “Done.”

Receiving Data

The Beam Setting must be set to receive for the terminal to receive data from other infrared devices.

1. Verify that beam settings are set to receive. Tap Start > Settings > Connections tab > Beam. The
Beam Settings window should appear as follows:

2. Align the IrDA ports.

3. Have the owner of the other device send the information to you.

4. Your terminal automatically begins receiving it.

5. A popup message appears asking if you want to receive the incoming file.

6. Tap Yes to receive the file.

7 - 3

Connections Manager

Microsoft’s connection manager sets up multiple network connections to Internet Service Providers (ISPs)
via an external modem.

Do NOT enter connection parameters in the Connections Manager if:

• You are using one of the on-board wireless radios to connect to a network.

The Dolphin terminal uses the settings from each radio’s configuration utility to connect.

• You are using Wireless Zero Config. By default, WZC is disabled on Dolphin terminals.

To Access the Connections Manager

Tap Start > Settings > Connections tab > Connections icon .

Task Tab

The Task tab enables you to initially configure, then manage network settings when using a modem.
Select an item in this list and then complete the setup screens that follow with the appropriate information
for your network.

My ISP

The links under this heading enables you to add and manage modem connections to an ISP. To complete
the setup screens, obtain the following information from your ISP:

• ISP dial-up access telephone number

• U s e r n a m e

• P a s s w o r d

• T C P / I P s e t t i n g s

My Work Network

These links enable you to establish the following connections types:

• M o d e m

• V i r t u a l P r i v a t e N e t w o r k ( V P N )

• *Proxy server connection

To complete the setup screens, obtain the network parameters from your system administrator.

7 - 4

*Proxy Server Connections

If you are connected to your ISP or private network during synchronization, the terminal should download
the proper proxy settings during synchronization with the PC. If these settings are not on your PC or need
to be changed, ask your ISP or network administrator for the proxy sever name, server type, port, type of
Socks protocol used, and your user name and password.

Modify an Existing Connection

Manage Existing Connections appears on the Connections tab after at least one network connection
has been established.

Tap Manage Existing Connections on the Tasks tab and follow the setup screens.

You will usually be walked through the same setup screens used to establish the connection.

Advanced Tab

The Advanced tab enables you to select the default network, dialing rules, and IP address exceptions for
modem connections.

Note: You should not need to change Advanced settings because most ISPs now use DHCP addresses.

Online Help

For more information about modem connection setup, consult the online help on the setup screens by
tapping the Help icon .

7 - 5

Dolphin Wireless Manager

If a rectangle is grayed-out,
then the radio is not installed
on the terminal.

If applicable, information about
the radio appears when the
radio is activated.

These buttons show you the
state of the radio.

The Dolphin Wireless Manager provides a centralized interface that enables and disables all the on-board
radios. Each radio has its own configuration program. The Dolphin Wireless Manager also provides
shortcuts to the configuration utilities for each radio.

Dolphin Wireless Manager Window

Tap Start > Settings > Connections tab > Dolphin Wireless Manager .

Enabling the Radios

1. Tap Start > Settings > Connections tab > Dolphin Wireless Manager.

2. Tap anywhere inside the rectangle or the OFF button inside the rectangle.
A message appears asking if you want to turn on the radio.

3. Tap OK and the radio begins activating.

7 - 6

4. When the radio is activated (i.e., transmitting a signal), the OFF button changes to ON.

Note: If applicable, information about the radio appears in the rectangle.

Accessing Radio Configuration Utilities

Each of the three radios have their own configuration utilities that you can access through the Menu.

There are three radio configuration utilities:

For 802.11b/g: Tap WLAN Settings and the Honeywell WLAN Security Supplicant opens.

The

Honeywell WLAN Security Supplicant User’s Guide is available for download from the

Dolphin 9900 product page at www.honeywellaidc.com.

For

Bluetooth: Tap Bluetooth Settings and the Bluetooth Settings open.

For details, see Working with the Bluetooth Radio on page 9-1.

For

GSM: Tap Phone Settings and the Phone opens.

For details, see Working with GSM on page 8-1.

7 - 7

ActiveSync Communication

!

To synchronize data between the terminal and the workstation, ActiveSync 4.5 or higher must be installed
and configured for the appropriate communication type on the host workstation and the Dolphin terminal.
Dolphin terminals ship with ActiveSync already installed. Therefore, if ActiveSync is already installed on
the host workstation, you just need to connect the Dolphin terminal to the host workstation (via Dolphin
peripheral) to initiate communication.

If ActiveSync 4.5 or higher is not installed on the host workstation, install it from the Microsoft Companion
CD that came with the Dolphin terminal. Insert the CD into the CD-ROM drive of the host workstation and
follow the directions on your screen.

Note: You can also download the most current version of ActiveSync from www.microsoft.com and install.

When communicating via ActiveSync, your terminal is designed to be connected to the host workstation with
a communication peripheral sold/manufactured by Honeywell, such as the charge/communication cable. Use
of any peripheral not sold/manufactured by Honeywell may cause damage not covered by the warranty.

Capabilities

• Back up and restore your device data.

• Copy (rather than synchronize) files between your device and workstation.

• Control when synchronization occurs by selecting a synchronization mode. For example, you can

synchronize continually while connected to your workstation or only when you choose the synchronize
command.

• Select which information types are synchronized and control how much data is synchronized. For

example, you can choose how many weeks of past appointments you want synchronized.

Communication Types

The Dolphin terminal supports the following types of communication via ActiveSync through its I/O

Connector (see page 3-12) on the bottom panel:

USB The USB cable and hardware peripherals allow the terminal to communicate with a workstation or

to networked through a USB hub. The Dolphin terminal supports full-speed USB communication
(USB 1.1); maximum data transfer rate is 12 Mbps. The Dolphin terminal defaults to USB
communication out of the box.

RS-232 The RS-232 cable allows the terminal to communicate with a workstation, modem, or any RS-232

device. Maximum data transfer rate is 115 Kbps.

Hardware Requirements for Setup

• Dolphin communication peripheral or cable

• Dolphin power cable from Honeywell

• USB cable (for USB communication)

• Serial cable (for RS-232 communication)

Software Requirements for Communication

• To sync successfully, ActiveSync v4.5 or higher must be configured for the same communication type

on both the host workstation and the Dolphin terminal. ActiveSync must be setup on your workstation

before

• Windows 98 Second Edition, Windows Me, Windows 2000, Windows NT (4.0 SP6 or higher), Windows

XP, or Windows Vista operating systems.

you initiate synchronization from the terminal for the first time.

7 - 8

Setting Up the Host Workstation

For USB communication, check
Allow USB connections.

For RS-232 communication,
connect to COM1.

Verify that ActiveSync is configured to use the appropriate communication type by clicking File >
Connection Settings.

Note: You can have both USB and RS-232 selected in the software without affecting processing. However, your

hardware setup should use only RS-232 or USB, not both.

Communicating with the Dolphin Terminal

After setting up both the workstation and the terminal, ActiveSync connection should be automatic.

1. Connect the Dolphin terminal to a Dolphin communication peripheral.

2. The Dolphin terminal automatically opens ActiveSync to establish a connection.

Synchronizing with the Host Workstation

After setup, synchronization begins automatically whenever the terminal’s mechanical connector
connects to a Dolphin peripheral that is connected to a host workstation with ActiveSync installed.

Exploring the Terminal from the Workstation

When the Dolphin terminal and workstation are connected, open the main ActiveSync window (on the
desktop), and click Explore.

The Mobile Device folder opens in Windows Explorer.

The Dolphin terminal is now treated as a mass storage device, and transferring files is as simple as
dragging and dropping or copying and pasting.

7 - 9

Installing Additional Software

!

!

In addition to the default programs installed on your terminal when it is first booted up, you can install any
program (created for a Windows Mobile-based device), as long as the terminal has enough memory to
store the program and the program has an EXE, CAB, or DLL extension.

The most popular place to find software is on the Windows Mobile website: www.microsoft.com/

windowsmobile/products/pocketpc/

When selecting programs, verify that the program and version of the program are designed for Windows
Mobile and your processor. You can verify your processor by tapping Start > Settings > System tab > About
> Version tab. Make a note of the information in the Processor field.

You can install additional software via:

• ActiveSync - see page 7-10.

• Infrared - see page 7-2.

• Network connection (via wireless radio) - see page 7-11.

• Connect to your ISP.

Adding Programs to the Terminal Using ActiveSync

When selecting programs, verify that the program and version of the program are designed for Windows
Mobile and your processor. You can verify your processor by tapping Start > Settings > System tab > About
> Version tab. Make a note of the information in the Processor field.

Depending on the application, the software must be stored or installed on the host PC.

1. Download the program to your desktop computer from either the Internet or the CD or disk that con­tains the program. You may see a single EXE or setup.exe file, a CAB file, or DLL. There may also
be several versions of files for different device types and processors.

2. Read any installation instructions, Read Me files, or documentation that comes with the program.
Many programs provide special installation instructions.

3. Connect the terminal to the desktop computer via a Honeywell communication peripheral.

If the File is an Installer:

An installer program is one that installs on the PC and the terminal simultaneously; one process installs
to both devices.

1. On the PC, double-click the EXE or *.setup.exe file. The installation wizard begins.

2. Follow the directions on the PC screen. The installation process includes transferring the software to
the terminal.

If the File is Not an Installer:

Some programs cannot be installed on PCs because they are designed for terminals. In these cases, the
appropriate files must be stored on the host PC, transferred via ActiveSync, and installed on the terminal.
You will know the program cannot be installed on the PC if an error message appears when you try to
install it stating that the program is valid but designed for a different type of computer.

1. If you cannot find any installation instructions for the program in the Read Me file or documentation,
open ActiveSync and click Explore.*

2. Navigate to the My Pocket PC folder and copy the program file or files to the Program Files folder
on the terminal.

• If you want the program to be part of the Autoinstall that occurs after every hard reset, place the
program file in the Autoinstall folder (My Pocket PC > IPSM > Autoinstall).

7 - 10

3. Depending on the program, you may need to open File Explorer on the terminal, navigate to the

!

folder where the program is located, and tap on the program file to install it.

• If you copied the file to the Autoinstall folder, you can either tap on the program inside the
Autoinstall folder or perform a hard reset and the program will install as part of the Autoinstall
process that occurs during each hard reset. Remember, a hard reset erases RAM data! For more
information, see Hard Reset (Cold Boot) on page 3-18.

After installation on the terminal is complete, tap Start > Programs and the program and its icon appears
on the Programs screen. Tap it to open the program.

Adding Programs Directly from the Internet

When selecting programs, verify that the program and version of the program are designed for Windows
Mobile and your processor. You can verify your processor by tapping Start > Settings > System tab > About
> Version tab. Make a note of the information in the Processor field.

1. Determine your device and processor type so that you know which version of the software to install.
Tap Start > Settings > System tab > About. On the Version tab, make a note of the information in
the Processor field.

2. Download the program to your device straight from the Internet using Pocket Internet Explorer. You
may see a single EXE or setup.exe file, or several versions of files for different device types and
processors.

3. Read any installation instructions, Read Me files, or documentation that comes with the program.
Many programs provide special installation instructions.

4. Tap the file, such as an EXE file. The installation wizard begins. Follow the directions on the screen.

5. Select the radio or radio combination and tap Apply.
The Radio Manager begins enabling your radio or radio combination.

6. When enabled, the Status field reads “Success.”

7 - 11

9900/9950/9951 COM Port Assignment Table

COM Port Description

COM0

COM1 Serial Port: RS-232 Connector on the bottom panel

COM2 Not accessible

COM3 IrDA: Serial Infrared (SIR) up to 115 Kbps

COM4 Not accessible

COM5 Bluetooth DUN

COM6 IrCOMM

COM7 GPS: COM Port for the GPS receiver

COM8 USB Serial: Virtual USB Serial port for ActiveSync

COM9 Bluetooth BTHATCI server

Unused

7 - 12

8

Working with GSM

Overview

The Dolphin 9900 terminal can be configured with an integrated, embedded GSM/GPRS quad-band radio
module for WWAN communication.

GSM Short for Global System for Mobile communications, GSM is an open, non-proprietary wireless

WAN system that is constantly evolving and growing.

GPRS Short for General Packet Radio Service, GPRS is a non-voice value added service that allows

packet-switched data to be instantly sent and received across mobile telephone networks.

Note: The 9950 and 9951 are not available with GSM.

Requirements

Using GSM/GPRS requires a:

• Network subscription to a GSM/GPRS network (you need to know what service providers are in your
geographic area), and

• An installed SIM card that has been activated by the network service provider (see SIM Card

Installation on page 8-2).

Quad Band Antenna

The GSM radio features an external antenna that is optimized for power output and receiver sensitivity.
This is an omni-directional antenna with zero dBm gain.

For the MC-75 radio, there are two different antennas based on geographical location; each supports two
bandwidths:

Europe: Supports 900 MHz and 1800 MHz bands.
North America: Supports 850 MHz and 1900 MHz bands.

Signal Strength

The signal strength of the GSM connection is indicated by the number of bars that appear in the signal
strength icon in the Navigation bar at the top of the window.

Icon Indicates…

The signal strength of the radio connection.

The signal strength of the phone (voice) connection; see page 8-5.

The signal strength of the data connection; see page 8-8.

8 - 1

Voice and Data Communication

Battery Well

SIM Card Door

Battery Interface

Dolphin terminals with integrated GSM/GPRS radios are optimized for the following two-way voice and
data communications:

Voice: GSM voice data ("dial-up")
Data: GPRS Class 10

Data transmissions average 40-60 Kbps (available speed depends on the wireless network carrier).

You can use the GSM radio for voice communication and data communication but not at the same time.
If you want to communicate over the phone (voice), you cannot send data. If you want to send data, you
cannot use the phone.

SIM Card Installation

Short for Subscriber Information Module, a SIM card stores the subscriber's personal information, GSM/
GPRS radio settings, security keys, contacts, etc. SIM cards are installed in compatible mobile devices,
enabling you to switch devices without losing personal and setup information.

SIM Card Requirements

Before installing the SIM card:

• T h e S I M c a r d must be activated by the service provider.

• T h e t e r m i n a l must be powered down.

Note: If no SIM card is installed, you can still make emergency phone calls such as 9-1-1, for example.

To Install a SIM Card

Access to the SIM card is located under the battery well.

1. Put the terminal in suspend mode and lay it face-down on a flat surface.

2. Remove the battery pack.

3. Unscrew the faceplate of the SIM card door. You must use a Torx T6 wrench. You can purchase
this wrench from Honeywell, part number 100001700.

4. Insert your SIM card. Make sure the interface on the card is connected to the SIM Card interface in
the slot; the beveled corner is in the upper right corner.

8 - 2

5. Place the SIM card door over the secured SIM card and fasten the screws.

SIM C ard Interface

Screws

SIM C ard Door

SIM C ard

6. Install the battery pack and turn on the terminal.

8 - 3

Enabling the GSM Radio

Be default, the GSM radio should be enabled after each hard reset. Verify the status of the radio in the
Dolphin Wireless Manager.

Tap Start > Settings > Connections tab > Dolphin Wireless Manager .

If the Phone is set to OFF, tap the Phone rectangle and the GSM radio enables.

8 - 4

Voice Communication

VOL

PG

Displays the network
carrier from the SIM card.

Displays the most
recent calls.

You can use the Dolphin terminal as a phone over the GSM radio.

Audio Modes

The back panel of the 9900, 9950, and 9951 contains both a speaker and a microphone that you can use
to send and receive audio signals over the GSM network; see Back Panel: 9900 on page 3-6.

There are two audio modes:

Headset Headset mode is when you plug a headset into the audio jack and speak into the microphone. You

must use a 2.5mm plug; no other audio plug will fit.

Hands-Free Hands-free mode is when you use the back panel as a speakerphone. To switch the back panel to

speakerphone, in the Dialer, tap
for speakerphone use.

Vol ume Co ntr ol

Use the Dolphin keyboard to manually adjust the volume.
To raise the volume, press the Blue modifier key + up arrow.
To lower the volume, press the Blue modifier key + down arrow.

Accessing the Dialer Window

Settings > Speakerphone. The audio levels adjust appropriately

When the GSM radio is active, tap Start > Settings > Connections tab > Dolphin Wireless Manager,
then tap Menu > Phone Settings. The Phone dialer opens.

Dialing

Once the dialer window is open you can dial out two ways:

• Tap the buttons on the dialer window.

• Use the physical keyboard (when it’s in numeric mode).

8 - 5

Sending Calls

After the number is dialed, tap Talk or use the keyboard.

Note: The icon indicated that the phone is in use.

Ending Calls

While the phone call is live, tap End or use the physical keyboard.

Keyboard Combinations for Calls

Keyboard To Send a Call, Press… To End a Call, Press…

43-key keyboard

56-key keyboard

Blue + NUM Blue + ENT

Blue + SFT Blue + ENT

View Options

Tap Menu > View.

8 - 6

Setup Options

Tap Menu > Options.

The Phone Settings tab windows appear.

Phone Tab Services Tab Network Tab

Establish or change a PIN on the
Phone tab.

For each service, the phone will read
settings from the network on the SIM
and display the available options
from the carrier.

You can set networks on the Network
tab.

8 - 7

Data Communication

You set up data communication via the connections manager. The carrier on the SIM card is the ISP.

System Requirements

• The GSM radio must be enabled; see Enabling the GSM Radio on page 8-4.

• You must have an active SIM card installed; see SIM Card Installation on page 8-2.

• The Phone must not be in use. The in the navigation bar indicates that the GSM phone is active but

the phone is not in use.

Information Requirements

You must have from the SIM card carrier:

• The APN (access point name) number.

• The username and password of the account.

Establishing Data Communication

1. Tap Start > Settings > Connection tab > Connections .

2. Under My ISP, tap Add a new modem connection.

3. Enter a name for the connection,
Select Cellular Line (GPRS) as the modem, and
Tap Next.

8 - 8

4. Enter the APN and tap Next.

5. Enter the username and password from the account and tap Finish.

6. On the Connections window, tap Manage existing connections. The connection you just created
should appear in the list on the modem tab.

8 - 9

7. Tap and hold on the connection and select Connect on the popup menu.

8. The network icon in the navigation bar indicates the GSM radio is attempting to connect .

9. When the connection is complete, the network icon changes to: .

10. You can now send data over GSM.

Ending the Data Connection

You need to end the data connection to use the phone. By default, the data connection will disconnect
after a certain amount of time passes without use. This period of time is determined by ISP.

To end the data connection manually, tap the network icon in the navigation bar and select
Disconnect on the popup bubble.

8 - 10