Honeywell DOLPHIN 9700 User Manual

Dolphin® 9700 Mobile Computers

with Windows Mobile® 6.5

User’s Guide

Disclaimer

Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other
information contained in this document without prior notice, and the reader should in all cases consult HII
to determine whether any such changes have been made. The information in this publication does not
represent a commitment on the part of HII.

HII shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or
consequential damages resulting from the furnishing, performance, or use of this material.

This document contains proprietary information that is protected by copyright. All rights are reserved. No
part of this document may be photocopied, reproduced, or translated into another language without the
prior written consent of HII.

Web Address: www.honeywellaidc.com

Trademarks

Dolphin, Dolphin RF, HomeBase, Mobile Base, and QuadCharger are trademarks or registered
trademarks of Hand Held Products, Inc. or Honeywell International Inc.

Microsoft, Windows, Windows Mobile, Windows CE, Windows 98 Second Edition, Windows NT, Windows
2000, Windows ME, Windows XP, ActiveSync, Outlook, and the Windows logo are trademarks or
registered trademarks of Microsoft Corporation.

Other product names mentioned in this manual may be trademarks or registered trademarks of their
respective companies and are the property of their respective owners.

Patents

Please refer to the product packaging for a list of patents.

Other Trademarks

The Bluetooth trademarks are owned by Bluetooth SIG, Inc., U.S.A. and licensed to Honeywell.

©2010 Honeywell International Inc. All rights reserved.

Table of Contents

Chapter 1 - Agency Information

Label Locations....................................................................................................................1-1

LED Safety Statement .........................................................................................................1-2

Infrared LED Safety Statement ............................................................................................1-2

UL and cUL Statement.........................................................................................................1-2

Approvals by Country...........................................................................................................1-2

R&TTE Compliance Statement—802.11a/b/g, Bluetooth, and/or GSM...............................1-3

Dolphin RF Terminal—802.11a/b/g, Bluetooth, and/or GSM...............................................1-3

For European Community Users .........................................................................................1-4

Waste Electrical and Electronic Equipment Information ......................................................1-4

Chapter 2 - Getting Started

Out of the Box ......................................................................................................................2-1

Today Screen.......................................................................................................................2-3

Navigation Bar .....................................................................................................................2-4

Icons in the Navigation Bar ..................................................................................................2-4

Command Bar......................................................................................................................2-6

Pop-Up Menus .....................................................................................................................2-6

Selecting Programs..............................................................................................................2-7

File Explorer.........................................................................................................................2-7

Search..................................................................................................................................2-8

Chapter 3 - Hardware Overview

Standard Configurations for the 9700 ..................................................................................3-1

Peripherals for the 9700.......................................................................................................3-2

Accessories for the 9700 .....................................................................................................3-3

Front Panel: 9700 ................................................................................................................3-4

Front Panel Features for the 9700 .................................................................................3-5

Back Panel: 9700 ................................................................................................................3-6

Back Panel Features for the 9700..................................................................................3-7

Side Panels: 9700................................................................................................................3-8

Left Side ........................................................................................................................3-8

Right Side ......................................................................................................................3-8

Installing a Memory Card .....................................................................................................3-9

Installing a SIM Card............................................................................................................3-9

Bottom Panel: 9700 ...........................................................................................................3-10

I/O Connector.....................................................................................................................3-10

Using the Touch Panel.......................................................................................................3-11

Installing a Screen Protector ........................................................................................3-11

Healthcare Housing ...........................................................................................................3-12

Batteries.............................................................................................................................3-13

Main Battery Pack ........................................................................................................3-13

Internal Backup Battery................................................................................................3-14

Managing Battery Power..............................................................................................3-14

Checking Battery Power...............................................................................................3-15

iii

Resetting the Terminal ......................................................................................................3-16

Soft Reset (Warm Boot)............................................................................................... 3-16

Hard Reset (Cold Boot) ...............................................................................................3-16

Suspend Mode ..................................................................................................................3-16

Chapter 4 - Using the Scan Image Engine

Overview.............................................................................................................................. 4-1

Angled Imaging.............................................................................................................. 4-1

Image Engine Specifications .............................................................................................. 4-1

Laser Specifications ............................................................................................................4-2

Supported Bar Code Symbologies ..................................................................................... 4-2

Decoding .............................................................................................................................4-3

To Decode a Bar Code.................................................................................................. 4-3

Aiming Options ..............................................................................................................4-4

Capturing Images ................................................................................................................4-5

Taking an Image............................................................................................................ 4-5

Uploading Images.......................................................................................................... 4-6

Chapter 5 - Using the Color Camera

Overview.............................................................................................................................. 5-1

Taking a picture using the Camera Demo tool .................................................................... 5-1

Options .......................................................................................................................... 5-2

Taking a picture using the Windows Mobile 6.5 Camera tool.............................................. 5-2

Menu.............................................................................................................................. 5-3

Options .......................................................................................................................... 5-3

Recording Video .................................................................................................................. 5-3

Chapter 6 - Using the Keyboards

Available Keyboards............................................................................................................ 6-1

Keyboard Combinations ................................................................................................6-1

Common Buttons........................................................................................................... 6-1

Using the Function Keys...................................................................................................... 6-2

Using the Modifier Keys ...................................................................................................... 6-3

Using the Navigation Keys .................................................................................................. 6-3

31-Key Numeric Keyboard .................................................................................................. 6-4

31-Key Keyboard Combinations.................................................................................... 6-4

45-Key QWERTY Keyboard ................................................................................................ 6-6

45-Key Keyboard Combinations.................................................................................... 6-6

Chapter 7 - System Settings

Overview.............................................................................................................................. 7-1

Clock & Alarms .................................................................................................................... 7-2

Personal Menu ....................................................................................................................7-3

Buttons........................................................................................................................... 7-4

Input............................................................................................................................... 7-5

iv

System Menu....................................................................................................................... 7-7

About ............................................................................................................................. 7-8

Backlight ........................................................................................................................ 7-9

Certificates................................................................................................................... 7-10

Encryption.................................................................................................................... 7-10

Error Reporting ............................................................................................................ 7-10

External GPS............................................................................................................... 7-11

Managed Programs ..................................................................................................... 7-11

Memory........................................................................................................................ 7-12

RIL ............................................................................................................................... 7-13

Power...........................................................................................................................7-14

Regional Settings......................................................................................................... 7-14

Remove Programs....................................................................................................... 7-14

Screen .........................................................................................................................7-16

Task Manager.............................................................................................................. 7-17

Chapter 8 - Communication

Connections Menu............................................................................................................... 8-1

Using the IrDA Port.............................................................................................................. 8-2

IrDA Port Location .........................................................................................................8-2

Sending Data................................................................................................................. 8-2

Receiving Data ..............................................................................................................8-3

Connections Manager .........................................................................................................8-4

To Access the Connections Manager............................................................................ 8-4

Task Tab........................................................................................................................8-4

Advanced Tab................................................................................................................ 8-5

Dolphin Wireless Manager .................................................................................................. 8-5

Dolphin Wireless Manager Window............................................................................... 8-6

Enabling the Radios....................................................................................................... 8-6

Accessing Radio Configuration Utilities......................................................................... 8-7

ActiveSync Communication................................................................................................. 8-8

Installing Additional Software ............................................................................................8-10

Adding Programs to the Terminal Using ActiveSync ................................................... 8-10

Adding Programs Directly from the Internet................................................................. 8-11

9700 COM Port Assignment Table.................................................................................... 8-11

Chapter 9 - Working with GSM/HSDPA/UMTS/GPRS/EDGE

Overview.............................................................................................................................. 9-1

Penta Band Antenna...................................................................................................... 9-1

SIM Card Installation ...........................................................................................................9-2

Installing a SIM Card ...........................................................................................................9-3

Enabling the GSM Radio ..................................................................................................... 9-4

v

Voice Communication.......................................................................................................... 9-4

Audio Modes.................................................................................................................. 9-4

Volume Control.............................................................................................................. 9-5

Accessing the Dialer Window ........................................................................................ 9-5

Dialing............................................................................................................................ 9-5

Sending Calls................................................................................................................. 9-6

Ending Calls................................................................................................................... 9-6

Keyboard Combinations for Calls .................................................................................. 9-6

Accessing Voice Mail..................................................................................................... 9-6

View Options.................................................................................................................. 9-6

Setup Options...................................................................................................................... 9-7

Data Communication ........................................................................................................... 9-8

Establishing Data Communication................................................................................. 9-8

Ending the Data Connection........................................................................................ 9-10

Manual Network Selection................................................................................................. 9-11

Chapter 10 - Working with the Bluetooth Radio

Enabling the Bluetooth Radio ............................................................................................ 10-1

Connecting to Other Bluetooth Devices ............................................................................10-2

Pairing and Trusted Devices .............................................................................................10-4

Types of Devices and Services ......................................................................................... 10-5

Connecting to Bluetooth Printers....................................................................................... 10-6

Connecting to Bluetooth Headsets .................................................................................... 10-6

Transferring Files............................................................................................................... 10-7

Making the Terminal Discoverable .................................................................................... 10-8

Selecting COM Ports ......................................................................................................... 10-8

Chapter 11 - Working with GPS

Overview............................................................................................................................ 11-1

Assisted GPS Support....................................................................................................... 11-1

Powering the GPS Module ................................................................................................ 11-1

Communication Ports ........................................................................................................ 11-1

Selecting the Port ........................................................................................................11-1

COM7 ..........................................................................................................................11-2

GPS Intermediate Driver.............................................................................................. 11-2

GPS Demo ........................................................................................................................11-2

Chapter 12 - Dolphin 9700 HomeBase Device

Overview............................................................................................................................ 12-1

Parts and Functions........................................................................................................... 12-2

Power ................................................................................................................................12-4

Serial Connector................................................................................................................ 12-4

Charging the Main Battery................................................................................................. 12-5

To Power a Terminal and Charge its Main Battery...................................................... 12-5

Charging a Spare Battery in the Auxiliary Battery Well ...............................................12-5

Communication.................................................................................................................. 12-6

Connecting the Communication Cables ......................................................................12-6

Establishing Communication .......................................................................................12-6

vi

Communicating with the Dolphin Terminal ........................................................................ 12-7

Verifying Data Transfer................................................................................................ 12-7

RS232 Communications Cables........................................................................................ 12-7

RS232 Pin Configuration ............................................................................................. 12-8

Mounting............................................................................................................................ 12-8

Desk Mounting............................................................................................................. 12-9

Chapter 13 - Dolphin 9700 Mobile Base Device

Overview............................................................................................................................ 13-1

Front Panel ........................................................................................................................13-2

Bottom Panel ..................................................................................................................... 13-3

Powering the Dolphin Terminal .........................................................................................13-4

Charging the Dolphin Terminal.......................................................................................... 13-4

Mounting............................................................................................................................ 13-5

Power ................................................................................................................................13-6

Establishing Communication ............................................................................................. 13-7

Connecting the Communication Cables ......................................................................13-7

Establishing ActiveSync Communication..................................................................... 13-7

Chapter 14 - Dolphin 9700 ChargeBase Device

Overview............................................................................................................................ 14-1

Parts and Functions........................................................................................................... 14-2

Supplying Power................................................................................................................ 14-3

Inserting and Removing Terminals ................................................................................... 14-3

Charging Terminals ........................................................................................................... 14-4

Mounting............................................................................................................................ 14-4

Chapter 15 - Dolphin 9700 QuadCharger Device

Overview............................................................................................................................ 15-1

Parts and Functions........................................................................................................... 15-2

Supplying Power................................................................................................................ 15-3

Inserting and Removing Battery Packs ............................................................................. 15-3

Charging Batteries............................................................................................................. 15-4

Mounting............................................................................................................................ 15-4

Desk Mounting............................................................................................................. 15-4

Troubleshooting................................................................................................................. 15-5

Chapter 16 - Customer Support

Product Service and Repair............................................................................................... 16-1

Online Product Service and Repair Assistance........................................................... 16-1

Technical Assistance......................................................................................................... 16-2

Online Technical Assistance........................................................................................ 16-2

Limited Warranty ...............................................................................................................16-3

How to Extend Your Warranty ..................................................................................... 16-4

vii

viii

1

Compliance Label

Image Engines with Integrated Laser Aimers

Agency Information

Dolphin 9700 mobile computers meet or exceed the requirements of all applicable standards
organizations for safe operation. However, as with any electrical equipment, the best way to ensure safe
operation is to operate them according to the agency guidelines that follow. Read these guidelines
carefully before using your mobile computer.

Label Locations

Laser Safety Label

If the following label is attached to your product, it indicates the product contains an engine with a laser
aimer:

Laser Eye Safety Statement: This device has been tested in accordance with and complies with
IEC60825-1 (Ed. 2.0), EN60825-1: 2007. Complies with 21 CFR 1040.10 and 1040.11, except for
deviations pursuant to Laser Notice No. 50, dated June 24, 2007. LASER LIGHT, DO NOT STARE INTO
BEAM. CLASS 2 LASER PRODUCT, 1.0 mW MAX OUTPUT: 650nM.

Caution! Use of controls or adjustments or performance of procedures other than those specified herein

may result in hazardous radiation exposure.

1 - 1

LED Safety Statement

The LED output on this device has been tested in accordance with IEC60825-1 LED safety and certified
to be a Class 1 LED device.

The maximum power outputs for each diode are as follows:

• Illumination LED: 194.0 uW, wavelength: 626nm+/-30nm

• Aimer laser (5300 engine): 360.1 uW, wavelength: 655nm

• Aimer LED (5100 engine): 81.6 uW, wavelength: 526nm+/-30nm

Infrared LED Safety Statement

Caution! Do not view directly with optical instruments.

The maximum power outputs for the IR LED is 145.1 uW. LEDs are pulsed at a frequency of 115,200 Hz
with a duty cycle of 18.75% where the “ON” time of a single pulse is 1.6275 x 10

-6

seconds.

UL and cUL Statement

UL and cUL listed: UL60950-1 and CSA C22.2 No. 60950-1-03.

Approvals by Country

Country EMC, Radio, & SAR Safety

U.S.A. FCC Part 15, Subpart B

FCC Part 15, Subpart C, 15.247
FCC Part 15, Subpart E
FCC Part 22H
FCC Part 24E
FCC SAR OET 65 Supplement C

Canada ICES-003 (Class B)

RSS 132
RSS 133
RSS 210

European Community/CE EN300328

EN301893
EN55022
EN55024
EN301489-1
EN301489-7/24
EN301489-17
EN300328
3GPPTS 51.010-1
EN301511
EN301908
EN50360
EN50361
EN50371
EN50392
IEC6220-1 and IEC6220-2
EN300440

UL60950-1

cUL60950

EN/IEC60950-1
EN/IEC60825-1

This Class 2 Laser Product is in accordance with the requirements of IEC 60825-1 Ed. 1.2 Clause 6.2(a).

1 - 2

R&TTE Compliance Statement—802.11a/b/g, Bluetooth, and/or GSM

Dolphin RF terminals are in conformity with all essential requirements of the R&TTE Directive (1999/5/
EC).

This product is marked with in accordance with the Class II product requirements specified in
the R&TTE Directive. In addition, this product complies to 2006/95/EC Low Voltage Directive when
supplied with the recommended power supply. Honeywell shall not be liable for use of our product with
equipment (i.e., power supplies, personal computers, etc.) that is not CE marked and does not comply
with the Low Voltage Directive.

The equipment is intended for use throughout the European Community; PAN European Frequency
Range: 2.402–2.480 GHz. Restrictions for use in France are as follows:

• Indoor use: Maximum power (EIRP*) of 100 mW for the entire 2.400–2.4835 GHz

• Outdoor use: Maximum power (EIRP*) of 100 mW for the 2.400–2.454 GHz band & maximum power
(EIRP*) of 10 mW for the 2.454–2.483 MGHz band.

• 5Ghz band: UNII (Unlicensed National Information Infrastructure) or band1 (5.150 to 5.250 GHz) is
restricted to indoor use only. Any other use will make the operation of the device illegal.

For further information, please contact:
Honeywell Scanning & Mobility Europe BV

Nijverheidsweg 9
5627 BT Eindhoven
The Netherlands

Dolphin RF Terminal—802.11a/b/g, Bluetooth, and/or GSM

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

If necessary, the user should consult the dealer or an experienced radio/television technician for
additional suggestions. The user may find the following booklet helpful: “Something About Interference.”
This is available at FCC local regional offices. Our company is not responsible for any radio or television
interference caused by unauthorized modifications of this equipment or the substitution or attachment of
connecting cables and equipment other than those specified by our company. The correction is the
responsibility of the user. Use only shielded data cables with this system.

In accordance with FCC 15.21, changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.

Caution! Any changes or modifications not expressly approved by the grantee of this device could void

the user's authority to operate the equipment.

1 - 3

Canadian Compliance

This Class B digital apparatus complies with Canadian ICES-003. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.

To prevent radio interference to the licensed service, this device is intended to be operated indoors and
away from windows to provide maximum shielding. Equipment (or its transmit antenna) installed outdoors
is subject to licensing.

Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada.

For European Community Users

Honeywell complies with Directive 2002/96/EC OF THE EUROPEAN PARLIAMENT AND OF THE
COUNCIL of 27 January 2003 on waste electrical and electronic equipment (WEEE).

Waste Electrical and Electronic Equipment Information

This product has required the extraction and use of natural resources for its production. It may contain
hazardous substances that could impact health and the environment, if not properly disposed.

In order to avoid the dissemination of those substances in our environment and to diminish the pressure
on the natural resources, we encourage you to use the appropriate take-back systems for product
disposal. Those systems will reuse or recycle most of the materials of the product you are disposing in a
sound way.

The crossed out wheeled bin symbol informs you that the product should not be disposed of along
with municipal waste and invites you to use the appropriate separate take-back systems for product
disposal.

If you need more information on the collection, reuse, and recycling systems, please contact your local or
regional waste administration.

You may also contact your supplier for more information on the environmental performances of this
product.

Pacemakers, Hearing Aids and Other Electrically Powered Devices

Most manufacturers of medical devices adhere to the IEC 601-1-2 standard. This standard requires
devices to operate properly in an EM Field with a strength of 3V/m over a frequency range of 26 to
1000MHz. The maximum allowable field strength emitted by the Dolphin terminal is 0.3V/m according to
Subpart B of Part 1 of the FCC rules. Therefore, the RF from the Dolphin terminal has no effect on medical
devices that meet the IEC specification.

Microwaves

The radio in the Dolphin RF terminal operates on the same frequency band as a microwave oven.
Therefore, if you use a microwave within range of the Dolphin RF terminal you may notice performance
degradation in your wireless network. However, both your microwave and your wireless network will
continue to function. The Dolphin Batch terminal does not contain a radio, and therefore, is not affected
by microwave ovens.

1 - 4

2

!

Getting Started

Out of the Box

Verify that the carton contains the following items:

• Dolphin 9700 mobile computer (the terminal)

• Main battery pack (7.4V Li-ion)

• Q u i c k S t a r t G u i d e

Note: If you ordered accessories for your terminals, verify that they are also included with the order.

Be sure to keep the original packaging in the event that the Dolphin terminal should need to be returned
for service. For details, see Product Service and Repair on page 16-1.

Step 1. Install the Main Battery Pack

The 9700 is shipped with the battery packaged separate from the unit. Follow the steps below to install
the main battery.

1. Release the hand strap near the base of the terminal making it easier to access the battery door.

2. Remove the battery door by releasing the door latch and pulling up with a hinging motion.

3. Insert the battery into the battery well.

4. Replace the battery door. Apply pressure to engage the door latch.

Note: The battery door must be installed prior to powering the unit.

5. Reattach the hand strap.

We recommend use of Honeywell Li-Ion battery packs. Use of any non-Honeywell battery may result
in damage not covered by the warranty.

2 - 1

Step 2. Charge the Main and Backup Batteries

!

RS232 Connector

Host Device

Power Adapter
Cable

Or

Power
Cord

USB
Connector

COMM Cable

The power supply for Dolphin terminals consists of two types of battery power: the main battery pack
that is accessible from the back panel, and the backup battery that resides inside the terminal.

The main battery powers the terminal. The internal backup battery charges off the main battery and
maintains the application data stored in RAM memory for up to 30 minutes when the terminal’s main bat­tery pack is completely discharged or removed.

Before Initial Use

Terminals are shipped with both batteries discharged of all power. The initial charging time for the main
battery pack is 4 hours, and 8 hours for the internal backup battery. Connect the terminal to one of the
9700 series charging peripherals to charge; see WLAN, WPAN, WWAN with GPS & Camera on page 3-

1.

We recommend use of Honeywell peripherals, power cables, and power adapters. Use of any non­Honeywell peripherals, cables, or power adapters may cause damage not covered by the warranty.

Charging Using the Communication Cable

1. Connect the USB or RS232 cable to the I/O

connector on the terminal.

2. Tighten the thumb screws on the cable cup to

secure the cable to the terminal.

3. Plug the power cord into the power adapter.

4. Plug the power adapter cable into the power

connector on COMM cable.

5. Plug the COMM cable into the appropriate port

on the host device.

6. Plug the power cord into a standard wall outlet.

7. The LED on the front of the terminal flashes

and illuminates as the terminal starts to
initialize the boot process.

Step 3. Boot the Terminal

The terminal begins booting as soon as power is applied. Do NOT press any keys or interrupt the boot
process. When the boot process is complete, the Today screen appears, and the terminal is ready for
use.

Note: The Today screen appears several times during the boot process. To ensure the boot process is

complete, wait several seconds before using the device.

2 - 2

Step 4. Set the Time Zone, Time, and Date

On the Today screen, tap the line that displays the time and date.

The Clock Settings screen appears.

Tap the arrow to the right of the time zone to open the drop down menu. Select the appropiate time zone
from the menu. Set the correct time and date in the remaining fields and tap OK to save.

Today Screen

After the Dolphin terminal initializes the first time, you see the Today screen.

You can also display the Today screen anytime by tapping Start and then Today.

2 - 3

Navigation Bar

Start menu: Grants
access to system
functions.

Icons here indicate the
status of various system
functions.

The Navigation bar, located at the top of the screen, displays the active program and current time. It also
provides access to the Start menu, which allows you to open programs and access the system settings.

Note: Tapping the battery icon at the top of the screen does not open the Power applet with this version

of Microsoft Windows Mobile.

Icons in the Navigation Bar

Indicator Meaning

Synchronizing data

The terminal could not synchronize data with the workstation via ActiveSync.

New e-mail

New text message

New voicemail

New instant message

Vibrate on

Ringer off

Speakerphone on

Voice call in progress

Calls are forwarded

Call on hold

Missed call

Data call in progress

2 - 4

Battery is has a full charge

Icons in the Navigation Bar

Indicator Meaning

Battery has a high charge

Battery has a medium charge

Battery has a low charge

Battery has a very low charge and requires charging

Terminal is running on external power. If a battery pack is installed, the battery is charging
in the background.

The terminal is not connected to external power. A battery is installed, but is defective;
specifically, its charge level cannot be measured.

No SIM card is installed

GPRS available

GPRS connecting

GPRS in use

HSDPA available

HSDPA connecting

HSDPA in use

EDGE available

EDGE connecting

EDGE in use

UMTS available

UMTS connecting

UMTS in use

Radio is off

The radio is not connected to a network.

2 - 5

Icons in the Navigation Bar

Menus change according to the open application.

The Task tray displays
icons for programs running
in the background.

Indicator Meaning

The radio is connected. The bars indicate the signal strength.

No radio signal

The terminal is searching for a signal.

Wi-Fi is on, but device is not connected

Wi-Fi data call

Pending alarm

Bluetooth

Command Bar

The Command bar is located at the bottom of application windows.

Pop-Up Menus

With pop-up menus, you can quickly choose an action for a selected item. To access a pop-up menu, tap
and hold the stylus on the item name of the action you want to perform. When the menu appears, lift the
stylus, and tap the action you want to perform.

Tap anywhere outside the menu to close the menu without performing an action.

2 - 6

Selecting Programs

To see the programs loaded on your terminal, tap Start to access the Start Menu. To open a
program, tap once on the program icon.

To move an icon to the top of the Start Menu, tap and hold the stylus on the icon you want to move.
Tap o n Move to Top.

File Explorer

You can also use the File Explorer to find files and organize these files into folders.

Ta p Start > File Explorer .

Tap t he Up button at the bottom of the screen to move up one level in the directory.

2 - 7

You can move files in File Explorer by tapping and holding on the item you want to move, and then tap­ping Cut or Copy on popup menu.

Navigate to the folder you want to move the file to, and then tap and hold a blank area of the window.
Ta p Paste on the pop-up menu.

Note: If there is no blank space available in the window, tap

menu using the down arrow, and then tap

Edit > Paste

Menu

on the command bar, navigate to the end of the

.

Search

The Search feature helps you quickly locate information. Tap Start > Search Phone .

Enter the text you want to find, select a data type, and then tap Go to start the search. Select Larger
than 64 KB in the Type drop-down field to quickly find information that is taking up storage space.

2 - 8

3

Hardware Overview

Standard Configurations for the 9700

WLAN & WPAN

• Microsoft® Windows Mobile® 6.5 Classic

• M a r v e l l ® P X A 2 7 0 6 2 4 M H z

• 2 5 6 M B S D R A M X 1 G B F l a s h

• Two keyboard options: 45-Key Qwerty or
31-Key Numeric

• 7.4V Li-ion rechargeable battery pack

• Adaptus Imaging Technology: 5100SR/SF
or 5300SR/SF/HD image engines

• 802.11a/b/g and Bluetooth

WLAN, WPAN, with GPS

• Microsoft® Windows Mobile® 6.5 Classic

• M a r v e l l ® P X A 2 7 0 6 2 4 M H z

• 2 5 6 M B S D R A M X 1 G B F l a s h

• Two keyboard options: 45-Key Qwerty or
31-Key Numeric

• 7.4V Li-ion rechargeable battery pack

• Adaptus Imaging Technology: 5100SR/SF
or 5300SR/SF/HD image engines

• 802.11a/b/g and Bluetooth

• G P S

• 2.0 megapixel auto control color camera

WLAN, WPAN & Camera

• Microsoft® Windows Mobile® 6.5 Classic

• Marvell® PXA270 624 MHz

• 2 5 6 M B S D R A M X 1 G B F l a s h

• Two keyboard options: 45-Key Qwerty or
31-Key Numeric

• 7.4V Li-ion rechargeable battery pack

• Adaptus Imaging Technology: 5100SR/SF
or 5300SR/SF/HD image engines

• 802.11a/b/g and Bluetooth

• 2.0 megapixel auto control color camera

WLAN, WPAN, with GPS & Camera

• Microsoft® Windows Mobile® 6.5 Classic

• Marvell® PXA270 624 MHz

• 2 5 6 M B S D R A M X 1 G B F l a s h

• Two keyboard options: 45-Key Qwerty or
31-Key Numeric

• 7.4V Li-ion rechargeable battery pack

• Adaptus Imaging Technology: 5100SR/SF
or 5300SR/SF/HD image engines

• 802.11a/b/g and Bluetooth

• G P S

• 2.0 megapixel auto control color camera

WLAN, WPAN, & WWAN

• Microsoft Windows Mobile 6.5 Professional

• Marvell PXA270 624 MHz

• 2 5 6 M B S D R A M X 1 G B F l a s h

• Two keyboard options: 45-Key Qwerty or
31-Key Numeric

• 7.4V Li-ion rechargeable battery pack

• Adaptus Imaging Technology: 5100SR/SF
or 5300SR/SF/HD image engines

• 802.11a/b/g, Bluetooth, and GSM/GPRS/
EDGE/UMTS/HSDPA

WLAN, WPAN, WWAN with GPS & Camera

• Microsoft Windows Mobile 6.5
Professional

• Marvell PXA270 624 MHz

• 2 5 6 M B S D R A M X 1 G B F l a s h

WLAN, WPAN, & WWAN with GPS

• Microsoft Windows Mobile 6.5 Professional

• Marvell PXA270 624 MHz

• 2 5 6 M B S D R A M X 1 G B F l a s h

• Two keyboard options: 45-Key Qwerty or
31-Key Numeric

• 7.4V Li-ion rechargeable battery pack

• Adaptus Imaging Technology: 5100SR/SF
or 5300SR/SF/HD image engines

• 802.11a/b/g, Bluetooth, and GSM/GPRS/
EDGE/UMTS/HSDPA

• G P S

3 - 1

• Two keyboard options: 45-Key Qwerty or
31-Key Numeric

• 7.4V Li-ion rechargeable battery pack

• Adaptus Imaging Technology: 5100SR/
SF or 5300SR/SF/HD image engines

• 802.11a/b/g, Bluetooth, and GSM/GPRS/
EDGE/UMTS/HSDPA

• G P S

• 2 mega pixel auto control color camera

Some configurations of the 9700 terminal are available with an external housing made of plastic that is
specifically designed for the healthcare industry. For more information, see Healthcare Housing on page

3-12.

Peripherals for the 9700

Each of the following items is sold separately to enhance the capabilities of your Dolphin terminal.

Dolphin 9700 HomeBase™ Device

The Dolphin 9700 HomeBase device is a charging and communication cradle supporting both RS232 and
USB communications, which enables the terminal to interface with the majority of PC-based enterprise
systems. This device also contains an auxiliary battery well that charges a spare Li-ion battery.

For more information, see Dolphin 9700 HomeBase Device on page 12-1.

Dolphin 9700 Mobile Base™ Device

The Dolphin 9700 Mobile Base device is a charging and communication cradle designed specifically for
in-premise and in-transit data collection applications. It features a flexible mounting bracket, and a
cigarette lighter adapter or power cable to adapt it to your environment.

The serial connector supports RS232 communication and power out to peripheral devices, such as
handheld scanners.

For more information, see Dolphin 9700 Mobile Base Device on page 13-1.

Dolphin 9700 ChargeBase

The Dolphin 9700 ChargeBase is a 4-slot charging cradle that holds, powers, and charges terminals.
For more information, see Dolphin 9700 ChargeBase Device on page 14-1.

Dolphin 9700 QuadCharger™ Device

The Dolphin 9700 QuadCharger device is a 4-slot charging station for 9700 Li-ion battery packs. The
fourth slot features a battery analyzer that completely resets and re-calibrates a battery and displays its
resulting capacity.

For more information, see Dolphin 9700 QuadCharger Device on page 15-1.

3 - 2

Accessories for the 9700

Each of the following items is sold separately to enhance your terminal’s capabilities.

Note: When using accessories where the terminal is worn on the body, the terminal’s touch panel must face away

from the body.

Dolphin 9700 Mobile Charger

The Dolphin 9700 Mobile Charger is a charging cable that connects the terminal directly to a 12 Volt DC
power source, such as a cigarette lighter port inside a vehicle, eliminating the need for a cradle. Intelligent
battery technology on-board the terminal ensures proper charging. The Dolphin 9700 Mobile Charger is
an ideal low-cost charging solution for in-transit mobile applications.

Dolphin 9700 Mobile Mount

The Dolphin 9700 Mobile Mount, which holds a Dolphin terminal securely in place inside a vehicle, is an
ideal, low-cost alternative to the Dolphin 9700 Mobile Base when communications is not required. When
used in conjunction with the Dolphin 9700 Mobile Charger, the Dolphin 9700 Mobile Mount creates a
complete mounting and charging solution for in-transit applications. The entire kit includes an adjustable
vehicle mounting bracket.

Communication/Charging Cables

Dolphin communication/charging cable kits are an all-in-one solution for mobile applications. Each cable
kit powers the terminal, charges its main battery, and communicates with host or peripheral devices
without the need for a cradle. Cable kits can support RS232 or USB communications and are available
with U.K. or European power cords.

Protective Holster

Holsters provide convenient storage for terminals and protect them from damage in mobile environments.
Both holsters feature a front pocket that holds an extra battery, a side pocket to hold an extra stylus, and
a belt loop to secure the holster to a belt.

Protective Enclosure

Protective enclosures help seal and protect terminals from damage while providing full access to all
terminal parts and features. These enclosures feature a swivel clip on the back that enables you to secure
the enclosure to a belt. Enclosures also come with an adjustable shoulder strap for added convenience.

Stylus Kits

There are two stylus kits: one contains three styli and the other includes additional coiled tethers to secure
the stylus to the terminal, which helps prevent loss.

Li-ion Battery Pack

The 7.4V Li-ion rechargeable battery pack provides the main power for the terminal.

3 - 3

Front Panel: 9700

Power Key

Touch Panel Display

Navigation Keys

SCAN Key

Recessed Keyboard

Front Speaker

I/O Connector

Indicator LED

Microphone

For a description of each callout, see Front Panel Features for the 9700 on page 3-5.

3 - 4

Front Panel Features for the 9700

Blue Modifier Key

See Using the Modifier Keys on page 6-3.

Front Speaker

The front speaker is the receiver for handset voice calls. See Voice Communication on page

9-4.

Indicator LED

The light emitting diode (LED) located at the top of the LCD display flashes and illuminates
during resets and scanning/imaging. This LED can be programmed by various software
applications.

Microphone

The integrated microphone that provides audio input for handset and speakerphone voice
calls. See Voice Communication on page 9-4.

Navigation Keys

The centrally located navigation keys enable you to move and position the cursor through
software programs. The up and down arrows are programmed to perform specific functions
when pressed in combination with the Blue and Red modifier keys. For more details, see Using

the Navigation Keys on page 6-3.

Power Key

The red power key puts the terminal in Suspend Mode or wakes the terminal from Suspend
Mode. See Suspend Mode on page 3-16.

Recessed Keyboard

There are two keyboard options: a 31-key numeric keyboard or a 45-key QWERTY keyboard.
For a complete overview of each keyboard, see Using the Keyboards on page 6-1.

Red Modifier Key

See Using the Modifier Keys on page 6-3.

SCAN Key

The SCAN key is centrally located for easy access with the right or left hand. When pressed,
the SCAN key activates the scanner/imager. The SCAN key also functions as a system wake­up control for the terminal.

Touch Panel Display

The color 3.7 inch liquid crystal display (LCD) touch panel is covered with an industrial,
protective lens for greater durability. The video graphic array (VGA) display resolution is
480 X 640.

The 262K color (18 bit RGB) LCD uses thin film transistor (TFT) technology. The touch panel
backlight illuminates when the screen is touched, but not when the Backlight key is pressed.
For more information, see Backlight on page 7-9.

The touch panel can be activated by the stylus (included with the terminal) or a finger. For more
information, see Using the Touch Panel on page 3-11.

3 - 5

Back Panel: 9700

Image/Scan Engine Window

Rear Speaker

IrDA Port

Stylus Slot

Battery Door

Fastener for the Stylus

Flashlight/Camera Flash

Color Camera

Hand Strap

For a description of each callout, see Back Panel Features for the 9700 on page 3-7.

3 - 6

Back Panel Features for the 9700

Battery Door

The battery door secures the Li-ion battery pack in the terminal’s battery well. For more
information, see Batteries on page 3-13.

Color Camera

The 2.0-Megapixels Resolution (1600 x 1200 pixel) color camera provides easy piture capture
with Automated Camera Control (ACC). Additional features include automated picture profiles
and an Application Programming Interface (API).

Fastener for the Stylus Tether

Stylus tethers can be purchased separately to help prevent accidental loss when the stylus is
not stored in the stylus slot. A stylus tether is a coiled, elastic cord that tethers the stylus to
the terminal. Secure one end of the cord to the back panel of the terminal and the other end
to the stylus.

Flashlight/Camera Flash

The flashlight/camera flash is located on the back panel of the terminal. When used as a
Flashlight, press the Blue key + SCAN key to turn the flashlight on or off. When used as a
Camera Flash with the terminal’s color camera, the flash is controlled by the camera
application.

Hand Strap

The 9700 comes with a removable, elastic hand strap. The hand strap includes a stylus holder
that accommodates a variety of stylus sizes.

Image/Scan Engine Window

The available image engines read and decode linear, stacked linear (e.g., PDF417), and 2D
matrix bar code symbologies. The available image engines contain a laser aimer for greater
accuracy. The laser apertures for the imaging engines’ laser aimers are contained behind this
window. For more details, see Using the Scan Image Engine on page 4-1.

Memory Card Socket and SIM Card Socket

The memory card socket provides the user with the option to expand the terminal’s memory
capacity using industry-standard microSD or microSDHC memory interfaces. The expansion
socket is located under the main battery in the battery well.

When the battery pack and battery door are properly installed, the memory card is sealed
against moisture and particle intrusion, read/write data is stored securely, and the terminal’s
environmental rating is preserved; see Installing a Memory Card on page 3-9.

The card socket for the Subscriber Identity Module (SIM) is also located under the main battery
in the battery well. See SIM Card Installation and SIM Card Requirements, on page 9-2 for
additional information.

Rear Speaker

The integrated rear speaker sounds audio signals as you scan bar code labels and enter data.
The integrated speaker also supports playback of wave and MP3 files, software mixer, and
Speakerphone for WWAN/GSM audio and VoIP. The operating frequency range is
600-3000Hz at >90dB.

3 - 7

Stylus Slot

Left Button

Stylus Slot

IrDA Port

Right Button

Volume Control Button

The stylus is used to operate the touch panel. The back panel of the terminal features a storage
slot to hold the stylus when not in use. The stylus features a special tip for added accuracy and
ease of use.

Side Panels: 9700

The left and the right side panels of the Dolphin contain different features.

Left Side

Left Button

By default, the Left Button triggers the scanner/imager. You can reassign the button to launch
applications or execute commands. For additional information, see Changing Button

Assignments on page 7-4.

IrDA Port

The IrDA port enables infrared communication. The maximum data transfer speed is 115 kbps.
For more information about using this port, see Using the IrDA Port on page 8-2.

Note: The infrared LED aperture is located behind the IrDA Port window.

Right Side

Right Button

By default, the Right Button triggers the scanner/imager. You can reassign the button to launch
applications or execute commands. For additional information, see Changing Button

Assignments on page 7-4.

Volume Control Button

Press the up or down arrows on the volume button to raise or lower the volume of
the active speaker.

3 - 8

Installing a Memory Card

Step 5

Step 6

Step 7

Step 8

Step 9

Step 4

TAB

®

1. Press the Power key to put the terminal in Suspend Mode.

2. Release the hand strap near the base of the terminal.

3. Remove the battery door and the battery.

4. Remove the protective cover over the memory socket.

5. Unlock the access door to the memory socket by sliding the door
away from the serial number label located in the battery well.

6. Lift the door up to expose the socket.

7. Insert the microSD or microSDHC card into the socket.

Note: Make sure the interface on the memory card is connected to the interface

in the socket; align the notch on the card with the notch of the socket.

8. Close and lock the access door by sliding the door toward the serial
number label.

9. Replace the protective cover over the memory socket.

10. Install the battery and the battery door.

11. Press and hold the RED + TAB keys for approximately 5
seconds.

12. The decode and scan LEDs flash for approximately three seconds
as the terminal resets.

13. When the reset is complete, the Today screen displays.

Note: Honeywell recommends formatting all SD cards before initial use.

Installing a SIM Card

See Installing a SIM Card on page 9-3.

3 - 9

Bottom Panel: 9700

123456789101112131416 15

Pin Description

1GND

2MIC_IN

3RI

4 USB_D-

5 USB_D+

6 AUDIO_GND

7 USB_5V_IN

85V_OUT

9TXD

10 RXD

11 RTS

12 CTS

13 DTR

14 DSR

15 MONO SPEAKER

16 VDC_IN

Note: Signals referenced are for a DTE device.

I/O Connector

The I/O connector powers the terminal, charges the main battery, and facilitates communication. All
Dolphin peripherals are designed to work exclusively with this connector.

The I/O connector supports RS232 and USB communication. For RS232, the maximum communication
speed is 115.2 Kbps with seven baud rate settings. For USB, the communication speed is up to 12 Mbps.

I/O Power Out

The I/O connector also provides power out (to peripheral devices) +5V at 500mA. This means that,
with the proper cable, the terminal can power another device. By default, power out is disabled, but the
5V output may be turned on programmatically.

3 - 10

Using the Touch Panel

Honeywell defines proper use of the terminal touch panel as using a screen protector and proper stylus.
Screen protectors maintain the ongoing integrity (i.e., prevent scratching) of the touch panel, which is why
their use is recommended for applications that require a high to medium level of interface with the touch
panel, such as signature capture for proof of delivery.

Honeywell advocates the use of screen protectors on all Dolphin devices. We recommend implementing
a screen protector replacement program to ensure that screen protectors are replaced periodically when
signs of damage/wear are noticeable. For general use, we recommend replacing the screen protector
every thirty (30) days. However, replacement cycles vary according to the average level of touch panel
use in your application.

Replacement screen protectors can be purchased directly from Honeywell. Please contact a Honeywell
sales associate for details.

Honeywell also mandates use of a proper stylus, which is one that has a stylus tip radius of no less than

0.8mm. Use of the Honeywell stylus included with the terminal is recommended at all times.

Honeywell warranty policy covers wear on the touch panel for the first 12 months if a screen protector is
applied and an approved stylus is used for the 12 month duration covered by the warranty.

Installing a Screen Protector

Dolphin terminals ship with a screen protector already installed. You will need to replace the screen
protector at regular intervals.

1. After the current screen protector has been removed from the touch panel, clean the touch panel
thoroughly with a clean, non-abrasive, lint-free cloth. Make sure there is no debris on the touch
panel.

2. Align the exposed section of the protector with the bottom edge of the touch panel.
Make sure that the screen protector is flush with each side of the touch panel.
To reposition, lift up gently and reapply.

3. Press the screen protector firmly and carefully across the surface of the touch panel as you peel
away the backing.

4. If necessary, smooth out any air pockets or bumps.

3 - 11

Healthcare Housing

Some configurations of the 9700 terminal are available with an external plastic housing that is designed
to resist the effects of harsh chemicals in a healthcare environment. The plastic is crystalline in nature,
which helps prevent chemicals from seeping through the housing.

Important! The following cleaning solutions have been tested to assure safe cleaning of your terminal’s

disinfectant-ready housing. They are the only solutions approved for use with these
terminals. Damage caused by the use of cleaners other than those listed below may not be
covered by the warranty.

• S a n i - C l o t h

• S a n i - C l o t h

• S a n i - C l o t h

• S u p e r S a n i - C l o t h

• Isopropyl Alcohol wipes (70%)

• C a v i W i p e s

• V i r e x® 256

• 4 0 9

®

• W i n d e x

• Gentle dish soap and water

®

HB wipes

®

Plus wipes

®

Bleach wipes

®

wipes

™

Glass and Surface Cleaner

®

Blue

3 - 12

Batteries

!

There are two types of battery power: the main battery pack installed in the back panel and the backup
battery located inside the terminal. They are designed to work together to prevent data loss when the
terminal is in use over long periods.

Both batteries must be completely charged before using a Dolphin terminal for the first time!

Main Battery Pack

We recommend use of Honeywell Li-Ion battery packs. Use of any non-Honeywell battery may result in
damage not covered by the warranty.

The 7.4V, 12.0 watt hour Li-ion battery pack is the primary power source for the terminal. The Li-ion
battery is designed to operate in a temperature range of -10° to 50°C (14° to 122°F).

Charging Options

When the Li-ion battery is installed in the terminal, use one of the following peripherals:

• Dolphin 9700 HomeBase Device (see page 12-1)

• Dolphin 9700 Mobile Base Device (see page 13-1)

• Dolphin 9700 ChargeBase Device (see page 14-1)

• Dolphin 9700 Mobile Charger

When the Li-ion battery is not installed in the terminal:

• Place the battery pack in the Dolphin 9700 QuadCharger device (see page 15-4)

• Place the battery pack in the Auxiliary Battery Well of the Dolphin 9700 HomeBase device (see page

12-5).

Charging Time

The Li-ion battery pack requires 4 hours to charge completely before initial use.

Storing Batteries

To maintain optimal battery performance, follow these storage guidelines:

• Avoid storing batteries outside the specified range of -4° to 104° F (-20° to 40°C) or in extremely high

humidity.

• For prolonged storage, do not keep batteries stored in a charger that is connected to a power source.

Guidelines for Battery Pack Use and Disposal

The following are general guidelines for the safe use and disposal of batteries:

• We recommend use of Honeywell Li-Ion battery packs. Use of any non-Honeywell battery may pose a

personal hazard to the user.

• Replace defective batteries immediately; using a defective battery could damage the Dolphin terminal.

• Never throw a used battery in the trash. A battery contains heavy metals and should be recycled

according to local guidelines.

• Do not use a battery in any other manner outside its intended use in Dolphin terminals and peripherals.

• Do not short-circuit a battery or throw it into a fire; it can explode and cause severe personal injury.

• Excessive discharge damages a battery. Recharge the battery when your terminal indicates low battery

power.

3 - 13

• If you observe that the Honeywell battery supplied is physically damaged, please send it to Honeywell

International Inc. or an authorized service center for inspection. Refer to the Product Service and
Repair section of this guide.

• Although your battery can be recharged many times, the battery life is limited. Replace it after the

battery is unable to hold an adequate charge.

• If you are not sure the battery or charger is working properly, send it to Honeywell International or an

authorized service center for inspection.

Internal Backup Battery

Located inside the terminal, the backup battery is a 3.6 Volt nickel metal hydride (NiMH) battery.
The internal backup battery prevents the terminal from being reset if you need to remove and replace the

main battery pack. It retains RAM data. If the terminal is left without the main battery pack for more than
30 minutes, the internal backup battery needs to be recharged to function according to its specifications.

Note: Data and programs stored in Flash memory are not lost even if the internal backup battery fails.

Charging

The internal backup battery is powered by the main battery pack. Therefore, charging the internal backup
battery requires that the main battery pack be installed in the terminal and the terminal be connected to
a charging device.

The internal backup battery must be fully charged before using the terminal for the first time. The initial
charge cycle takes approximately 8 hours. After that, if the internal backup battery becomes fully
discharged of power, it requires a minimum of 10 hours of charging time to function normally.

Guidelines for Use

Follow these guidelines to maximize the life of the internal backup battery:

• Keep a charged Li-ion battery pack in the terminal; the backup battery prematurely discharges if there

is not at least a partially charged battery in the terminal.

• Keep the terminal connected to power when the terminal is not in use.

Managing Battery Power

Data and files saved on Dolphin terminals may be stored in RAM memory, which does not persist through
a hard reset. Therefore, to help prevent data loss, maintain a continuous power supply to the terminal.

Letting the backup battery become fully discharged causes the terminal to lose all data in RAM.
Therefore, you should keep a charged battery pack in the terminal at all times. The internal battery
discharges prematurely if there is not at least a partially charged battery in the terminal. When you remove
a battery pack, insert another charged battery pack in the terminal immediately.

Default Critical and Low Battery Points

When the terminal is running on battery power (as opposed to external power), warnings are displayed
when the battery reaches critical and low battery points. The warning points are determined by the
following registry entry:

[HKEY_LOCAL_MACHINE\ControlPanel\Power]

There are two DWORD values in this registry entry: MedState and LowState.

3 - 14

The default values for these entries are as follows:

MedState=25%

This sets the Low Battery point to 25%. When the battery hits the percentage charge specified
here, the user is notified.

LowState=10%

This sets the Critical Battery point to 10%. When the battery hits the percentage charge
specified here, the user is notified.

Note: Warnings do not appear when the terminal is on external power.

Setting Critical and Low Battery Points

Developers can reset the battery parameters in the registry from 0 (no warning) to 99 (would nearly
always warn). You can review and set these battery points in the RegEdit Power Tool.

1. Tap Start > Power Tools > RegEdit.

2. Drill down to HKEY_LOCAL_MACHINE > ControlPanel > Power.

3. Tap the Value Name to change the Value Data.
You can reset the Value Data from 0 (no warning) to 99 (would nearly always warn).

4. Tap OK to save changes.

For more information about the RegEdit Power Tool, refer to the Dolphin Power Tools User’s Guide
available for download at www.honeywellaidc.com.

Checking Battery Power

Tap Start > Settings > System > Power.

For more information, see Power on page 7-14.

Note: Tapping the battery icon at the top of the screen does not open the Power applet with this version of Microsoft

Windows Mobile.

3 - 15

Resetting the Terminal

TAB

®

!

ENT

SCAN

There are two types of system resets: a soft and a hard reset.

Soft Reset (Warm Boot)

A soft reset re-boots the device without losing RAM data. You would perform a soft reset when

• the terminal fails to respond.

• after installing some software applications.

• after making changes to certain system settings, such as network cards.

1. Press and hold the RED + TAB keys for approximately 5 seconds.

2. The decode and scan LEDs flash for approximately three seconds as the terminal resets.

3. When the reset is complete, the Today screen displays.

Hard Reset (Cold Boot)

A hard reset resets the operating system, restores the terminal back to factory defaults, and resets the
terminal after a bootloader, keyboard, and kernel upgrade.

A hard reset erases all of the data stored in RAM memory and all RAM installed applications!

1. Press and hold the RED + ENT keys for approximately 5 seconds.

2. The decode and scan LEDs light for approximately 3 seconds.

3. The terminal re-initializes; see Initialize the Mobile Computer on page 2-8.

Suspend Mode

The terminal goes into Suspend Mode automatically when the terminal is inactive for a programmed
period of time. You can program this time on the Advance tab of the Power System Setting; see Power
on page 7-14.

To put the terminal into Suspend Mode manually, press the Power key and the screen goes blank.

To wake the terminal from Suspend Mode, press the Power key or SCAN key .

Hardware Maintenance

When needed, clean the image engine window and the LCD display with a clean, non-abrasive, lint-free
cloth. The terminal can be cleaned with a damp cloth.

For additional information on hardware maintenance specific to the Dolphin Healthcare Housings, see

page 3-12.

3 - 16

4

Using the Scan Image Engine

Overview

The Dolphin terminal houses a compact image engine that instantly reads popular 1D and 2D bar codes
and supports omni-directional aiming and decoding for greater flexibility in real-world settings. The image
engine can also capture black and white digital images, such as signatures and pictures of damaged
inventory.

With the latest CMOS-based technology, the engine works like a digital camera and enables black and
white digital image capture, signature capture, and reading of OCR characters.

Angled Imaging

All imagers are installed at a 33 degree downward-facing angle for enhanced comfort and
maneuverability while scanning.

Image Engine Specifications

Engines 1D 2D

5100SR/SF Y Y Y 5300 Red High-Vis Aiming

5300SR Y Y Y Capturing Images (page 4-5) Y

Image Capture

Aiming Pattern Omni-Directional Aiming

Pattern (page 4-4)

5100 Standard Range (5100SR) and 5300 Standard Range (5300SR)

8.3 mil
(.020 cm)
Linear

Working Range:

Near 3.5 in.

(8.9 cm)

Far 7.6 in.

(19.3 cm)

10 mil
(.025 cm)
PDF417

3.1 in.
(7.9 cm)

9 in.
(22.9 cm)

13 mil
(.033 cm)
UPC

2.1 in.
(5.3 cm)

13.2 in.
(33.5 cm)

15 mil
(.038 cm)
Data Matrix

2.3 in.

5.8 cm)

10.2 in.
(25.9 cm)

15 mil
(.038 cm)
QR

3.1 in.
(7.9 cm)

8.8 in.
(22.4 cm)

5100 Smart Focus (5100SF)

6.6 mil
(.017 cm)
PDF417

7.5 mil
(.019 cm)
Linear

10 mil
(.025 cm)
Linear

10 mil
(.025 cm)
PDF417

13 mil
(.033 cm)
UPC

Y

35 mil
(.089 cm)
MaxiCode

2.0 in.
(5.1 cm)

13.0 in.
(33 cm)

15 mil
(.038 cm)
Data Matrix

Working Range:

Near

Far

2.7 in.
(6.8 cm)

5.9 in.
(14.9 cm)

2.4 in.
(6.1 cm)

6.4 in.
(16.2 cm)

2.1 in.
(5.3 cm)

7.5 in.
(19 cm)

2.1 in.
(5.3 cm)

7.5 in.
(19 cm)

1.9 in.
(4.8 cm)

8.8 in.
(22.3 cm)

1.7 in.
(4.3 cm)

7.4 in.
(18.8 cm)

4 - 1

Laser Specifications

The maximum power outputs for each diode are as follows:

• Illumination LED: 194.0 uW

• Aimer laser (5300 engine): 360.1 uW

• Aimer LED (5100 engine): 81.6 uW

Supported Bar Code Symbologies

Symbology Type Symbology Name

1D Symbologies Codabar

Code 3 of 9
Code 11
Code 32 Pharmaceutical (PARAF)
Code 93
Code 128
EAN with Add-On
EAN with Extended Coupon Code
EAN-8
EAN-13
GS1-128
GS1 Databar
Interleaved 2 or 5

2D Symbologies Aztec

Codablock
Code 16K
Code 49
Composite
Data Matrix

Composite Codes Aztec Mesa

Codablock F
EAN·UCC
GS1 Databar-14

OCR OCR US Money Font

MICR (E 13 B) and SEMI Font
OCR-A
OCR-B

ISBT 128
Matrix 2 of 5
MSI
Plessey
PosiCode
Straight 2 of 5 IATA
Straight 2 of 5 Industrial
Telepen
Trioptic Code
UPC
UPC-A
UPC-E

GS1 Databar
MaxiCode
Micro PDF
OCR
PDF417
QR Code

Postal Codes Postnet and most international 4-state codes

Australian Post
British Post
Canadian Post
China Post
Japanese Post
KIX (Netherlands) Post
Korea Post
Planet Code

4 - 2

Decoding

SCAN

The terminal supports two types of image decoding for use in various bar code reading and imaging
applications: full-area imaging and Advanced Linear Decoding (ALD).

Full-Area Imaging

Full-area imaging provides omni-directional reading of linear and non-linear 1D and 2D bar codes, OCR,
signature capture, and picture taking. When reading all bar code types using full-area imaging, a positive
read can be obtained from many positions; see Aiming Options on page 4-4. To achieve the best read,
the aiming beam should be centered horizontally across the bar code.

ALD

ALD provides fast reading of linear and stacked linear bar codes. To achieve a positive read when reading
linear 1D and PDF417 bar codes, the green aiming beam should be centered horizontally across the bar
code. When ALD is enabled, the reader does not read matrix or postal codes.

To Decode a Bar Code

The aiming beam should be oriented in line with the bar code to achieve optimal decoding. A range
of 4-10 inches (10-25 cm) from the bar code is recommended.

1. Tap Start > Demos > Scan Demo .

2. Point the Dolphin terminal at the bar code.

3. Project the aiming beam or pattern by pressing and holding the SCAN key .

4. The scan LED lights red.

5. Center the aiming beam over the bar code; see Aiming Options on page 4-4.

6. When the bar code is successfully decoded, the decode LED lights green and the terminal beeps.

7. The bar code information is entered into the application in use.

4 - 3

Aiming Options

The aiming beams are smaller when the terminal is held closer to the code and larger when it is farther
from the code. Symbologies with smaller bars or elements (mil size) should be read closer to the unit
whereas symbologies with larger bars or elements (mil size) should be read farther from the unit.

5300 Red High-Vis Aiming Pattern

If your Dolphin terminal is configured with a 5300 imager, high-vis aimers frame the bar code for more
intuitive aiming.

5100 Green Aiming Beam

Linear Bar Code

2D Matrix Symbol

4 - 4

Capturing Images

SCAN

The image-capture process is an intuitive, split-second operation for experienced users. By following the
basic guidelines, new users can easily develop their own technique and, with practice, quickly learn to
adapt it to different application environments.

Image Preview

When the imaging process is initiated, the touch screen displays a preview of the object. This is a live
video image of what the imager is currently viewing. The live video image has a slightly degraded
appearance compared to the captured image. This is normal.

Scan Key

On all 9700 terminals, the SCAN key captures images.

File Formats

File formats supported for image storage include Bitmap (BMP), JPEG (JPG) and Portable Network
Graphics (PNG). The default file format for images is a grayscale JPG.

Compression

Digital images have a maximum image size of 640 x 480 pixels and may have up to a 256 grayscale
image definition.

The image quality and related file size are determined by the data compression method used by the
software application used to take images. The average size of the image file is approximately 4–8K.
However, the size of the image depends on the content of the image - the more complex the content, the
larger the file size.

Taking an Image

The following steps are basic guidelines for taking images:

1. Tap Start > Demos > Imaging Demo.

2. Point the Dolphin terminal at the object.

3. To preview the image, press and hold the SCAN key .

4. The touch screen displays a preview of the object, and the decode and scan LEDs light red.

5. Adjust the terminal’s position until the object appears on the screen the way you want it to appear in
the image.

6. Hold the terminal still and release the SCAN key. The scan and decode LEDs flash red, the screen
flashes, and the captured image appears on the screen.

7. Unless otherwise specified by the application in use, the image is saved to the \My Device\My
Documents folder (Start > Programs > File Explorer > My Device > My Documents).

4 - 5

Enabling the Aimer

If your Dolphin terminal is configured with the 5300 imager, you can enable the aiming pattern for imaging
in the Imaging Demo. For details about the aimer, see Capturing Images on page 4-5.

1. Tap Start > Demos > Imaging Demo > Setup menu > Aimer.

2. The aiming pattern is now enabled for imaging.

Uploading Images

Image files can be uploaded to a host workstation via Microsoft ActiveSync and a Dolphin communication
peripheral or your wireless radio connection.

4 - 6

5

Color

Zoom Flash

Pixels

Brightness

Camera Lens

Flashlight/
Camera Flash

ENT

Using the Color Camera

Overview

All Dolphin terminals are equipped with a color camera with 2.0-Megapixels Resolution, Automated
Camera Control (ACC), and an Application Programming Interface (API) that provides easy integration of
color picture and video capture into business applications. The camera lens and camera flash are located
on the back panel of the terminal.

Taking a picture using the Camera Demo tool

1. Tap Start > Demos > Camera Demo

2. Adjust the camera settings using the icon menu at the top of the display screen.

3. Point the terminal's camera lens at the object you
want to capture. The camera lens is located on the
back panel of the terminal.

4. Center the object in the touch screen display.

5. Press the ENT key . The terminal’s red LED
illuminates during picture capture.

Note: Tap the green arrow to review or edit your pictures.

Tap the green box to exit the picture review/edit screen.

5 - 1

Options

Profile Tab Display Tab

The profile tab allows you to customize your
camera settings, or chose from several
predefined profiles designed to provide the
best picture quality for common tasks.

ENT

Tap Options > Camera.

The Camera Options menu appears. There are five tabs of configurable options accessible from the
Camera Options menu.

Taking a picture using the Windows Mobile 6.5 Camera tool

1. Tap Start > Pictures & Videos > Camera

2. Point the terminal's camera lens at the object you want to capture. The camera lens is located on the
back panel of the terminal.

3. Center the object in the touch screen display.

4. Press the ENT key .

5. The touch screen displays the captured photo.

5 - 2

Menu

General Tab Slide Show Tab Camera Tab Video Tab

ENT

Tap Menu on the Command Bar to adjust the camera settings, switch to video mode, and access
additional camera options.

Item Descriptions

Video Activate Video Mode

Mode Normal Mode, Burst Mode, Timer Mode

Resolution Set picture resolution (i.e., 320 x 240, 640 x 480, 800 x 600, 1600 x 1200)

Zoom Set zoom (i.e., x1, x2, x3, and x4)

Flash Camera Flash On or Camera Flash Off

Focus Focus On, Focus Off, Focus on Trigger, or Fixed-Focus

Brightness Set the brightness setting from +2.0 EV to -2.0 EV in .5 EV increments

Options Set General, Slide Show, Camera, and Video options

Options

Tap Menu > Options. The Options menu contains four tabs:

Recording Video

1. Tap Start > Pictures & Videos > Camera > Menu > Video

2. Point the terminal's camera lens at the object you want to capture.

3. Press the ENT key to start recording.

4. Tap Stop or press ENT to stop recording.

5 - 3

5 - 4

6

TAB

ENT

SCAN

®

#

ESC

1

F1

@?!

4

F4

GHI

7

F7

PQRS

2

F2

ABC

5

F5

JKL

8

F8

TUV

0

F10

&

3

F3

DEF

6

F6

MNO

9

F9

WXYZ

*

.

SP

ALT

,

VOL

PG

TAB

ENT

SCAN

®

ESC

Q

W

E

RT YU

I

O

P

A

S

D

FGH

J

K

L

Z

X

C

.

V

SPACE

N

B

M

,

F1

!

1

2

3

$(

)

-

+

=

@

*

7

0

8

9

#/

\

-

4

5

6

;

:

“

?

&

F4

F7

F2

F5

F8

F10

F3

F6

F9

VOL

PG

31-Key Numeric Keyboard 45-Key QWERTY Keyboard

Using the Keyboards

Available Keyboards

There are two keyboard options in the 9700 series:

All Keyboards Contain the Following:

• Backlit for easy viewing in various lighting conditions.

• Centrally located Scan key for both right- and left-hand operation.

• Color-coding so you can clearly see the most common keyboard combinations.

• Function, navigation, and modifier keys.

Keyboard Combinations

See 31-Key Keyboard Combinations on page 6-4.
See 45-Key Keyboard Combinations on page 6-6.

Common Buttons

See Using the Function Keys on page 6-2.
See Using the Modifier Keys on page 6-3.
See Using the Navigation Keys on page 6-3.

6 - 1

Using the Function Keys

Blue

ESC

ENT

ESC

ESC

SCAN

Blue

SCAN

SP

SPACE

TAB

®

Name Key Function

Backlight

Numeric Keyboard

Turns the keyboard backlight on and off.

&

QWERTY Keyboard

Backspace Moves the cursor back one space each time the key is pressed. If you

are typing text, it deletes the previous character each time it is pressed.

Enter (ENT) Confirms data entry.

Escape

Cancels the current action.

(ESC)

Numeric Keyboard

QWERTY Keyboard

Power Key Puts the terminal in and wakes the terminal from Suspend Mode; see

Suspend Mode on page 3-16.

SCAN Key Activates the scan and “wakes” the terminals from Sleep Mode. Its

position allows convenient one-handed image-taking and/or bar code
decoding.

&

Space (SP)

Numeric Keyboard

QWERTY Keyboard

Turns the flashlight on and off. The flashlight is located on the back panel
of the terminal.

Moves the cursor one space.

Tab Moves the cursor to the next tab stop or the next control (on a form).

6 - 2

Using the Modifier Keys

Blue

Red

VOL

PG

Red

VOL

PG

Blue

VOL

PG

Name Key Function

Shift The shift key modifies only the next key pressed; it must be pressed

before each key you wish to modify. Shift toggles the keyboard between
uppercase alphabet mode and lowercase alphabet mode.

Press the shift key twice to toggle Caps Lock on and off. When Caps
Lock is toggled on, characters are uppercase; when toggled off,
characters are lowercase.

Blue and
Red

The blue and red keys are used in combination with other keys to type
special characters and perform system functions. Each key modifies only
the next key pressed.

Each keyboard is color-coded to indicate the character typed or function
performed when specific keys are pressed immediately after the blue or
red modifier key.

Press the blue key twice to toggle the modifier key on or off. When the
modifier key is toggled on, you can enter multiple blue characters or
functions without having to press the modifier key before each key input.

Using the Navigation Keys

Located in the center of each keyboard for easy access with either hand, the navigation keys navigate
the cursor through application screens.

Key Function

Moves the cursor up one row or line.

&

OR
Moves the cursor down one row or line.

Moves the cursor up one page.
OR
Moves the cursor down one page.

Raises the volume.

&

OR
Lowers the volume.

Moves the cursor one character to the right.

Moves the cursor one character to the left.

Note: Additional functionality varies according to the application in use.

6 - 3

31-Key Numeric Keyboard

TAB

ENT

SCAN

®

#

ESC

1

F1

@?!

4

F4

GHI

7

F7

PQRS

2

F2

ABC

5

F5

JKL

8

F8

TUV

0

F10

&

3

F3

DEF

6

F6

MNO

9

F9

WXYZ

*

.

SP

ALT

,

VOL

PG

Backlight key

SCAN key

Space key

Send key

Enter key

Tab k ey

Escape key

Navigation keys

Backspace key

End key

ALT key

Shift key

Left Soft key

Right Soft key

Red keyBlue key

31-Key Keyboard Combinations

Key Normal Shift Blue Shift-Blue Blue-Lock Red

Power Off/On

Scan Scan Scan Flashlight

Off/On

Left Soft Perform Left

Function

Right Soft Perfor m

Right
Function

Perform Left
Function

Perform
Right
Function

Left Left Left Left Left Left Left

Up Up Up Volume Up Volume Up Up Prior

Down Down Down Volume

Right Right Right Right Right Right Right

Send Send (phone

TAB Tab Tab LWIN LWI N Tab Tab

Enter Return Return Return Return Return Return

6 - 4

calls)

Send (phone
calls)

Down

Send (phone
calls)

Flashlight
Off/On

Volume
Down

Send (phone
calls)

Scan Scan

Perform Left
Function

Perform
Right
Function

Down Next

Send (phone
calls)

Send (phone
calls)

Key Normal Shift Blue Shift-Blue Blue-Lock Red

End End (phone

call)

Backlight Toggles Keyboard Backlight On/Off

ESC Escape Escape Escape Escape Escape Escape

SHIFT Shift Shift Shift

1 1 ! @,?,! @,?,! @,?,! F1

2 2 @ a,b,c A,B,C a,b,c F2

3 3 # d,e,f D,E,F d,e,f F3

4 4 $ g,h,i G,H,I g,h,i F4

5 5 % j,k,l J,K,L j,k,l F5

6 6 ^ m,n,o M,N,O m,n,o F6

7 7 & p,q,r,s P,Q,R,S p,q,r,s F7

8 8 * t,u,v T,U,V t,u,v F8

9 9 ( w,x,y,z W,X,Y,Z w,x,y,z F9

0 0 ) &&&F10

End (phone
call)

End (phone
call)

End (phone
call)

End (phone
call)

End (phone
call)

ALT Menu Menu Menu Menu Menu Menu

Space Space Space Space Space Space Space

BKSP Backspace Backspace Backspace Backspace Backspace Backspace

Blue Blue Blue

Period . (period) > * (multiply) * (multiply) * (multiply) . (period)

Comma , (comma)<###, (comma)

Red Red Red

6 - 5

45-Key QWERTY Keyboard

TAB

ENT

SCAN

®

ESC

Q

W

E

RT YU

I

O

P

A

S

D

FGH

J

K

L

Z

X

C

.

V

SPACE

N

B

M

,

F1

!

1

2

3

$(

)

-

+

=

@

*

7

0

8

9

#/

\

-

4

5

6

;

:

“

?

&

F4

F7

F2

F5

F8

F10

F3

F6

F9

VOL

PG

SCAN key

Space key, Blue key, Escape key

Send key

Enter key

Tab key

Navigation keys

Backspace key

End key

Shift key

Left Soft key

Right Soft key

Red key

45

-Key Keyboard Combinations

Key Normal Shift Blue Blue-Lock Red

Power Off/On

Scan Scan Scan Flashlight

Scan Scan

Off/On

Left Soft Perform Left

Function

Right Soft Perform Right

Function

Left Left Left Left Left Left

Up Up Up Volume Up Up Prior

Down Down Down Volume Down Down Next

Perform Left
Function

Perform Right
Function

Perform Left
Function

Perform Right
Function

Right Right Right Right Right Right

Send Send (phone

TAB Ta b Ta b LW I N Ta b Ta b

Enter Return Return Return Return Return

End End (phone

6 - 6

calls)

call)

Send (phone
calls)

End (phone
call)

Send (phone
calls)

End (phone
call)

Send (phone
calls)

End (phone
call)

Send (phone
calls)

End (phone
call)

Key Normal Shift Blue Blue-Lock Red

ESC Escape Escape Backlight Escape Escape

SHIFT Shift

A a A @@F11

B b B ##F24

C c C 88F22

D d D 55F13

E e E 22F3

F f F 66F14

G g G ;;F15

H h H ::F16

I i I - (subtract) - (subtract) F8

J j J ““F17

K k K ??F18

L l L &&F19

M m M \\F26

N n N //F25

O o O + (add)+ (add)F9

P p P ==F10

Q q Q !!F1

R r R 33F4

S s S 44F12

T t T $$F5

U u U ))F7

V v V 99F23

W w W 11F2

X x X 77F21

Y

Z z Z * (multiply) * (multiply) F20

Space Space Space Space Space Space

y Y ((F6

BKSP Backspace Backspace Backspace Backspace Backspace

6 - 7

Key Normal Shift Blue Blue-Lock Red

Blue Blue Blue

Period . (period) > 0 0 . (period)

Comma , (comma) < _ (underscore) _ (underscore) F27

Red Red

6 - 8

7

System Settings

Overview

Customized settings are available on the Start menu. Tap Start > Settings and the settings
screen opens.

Icon Description

Bluetooth Configures the Bluetooth radio. This icon appears only if a Bluetooth radio and

driver are installed on the terminal. See Working with the Bluetooth Radio on page

10-1.

Clock &
Alarms

Lock Password protect the terminal to limit access to the terminal.

Sounds &
Notifications

Today Customize the look and the information displayed on the Today screen.

Connections Establishes network connections settings. See Connections Menu on page 8-1.

Set the system clock, date, time and schedule alarms. See Clock & Alarms on page

7-2.

Set the sound volume, enable or disable sounds for specific actions, set sound
parameters for system notifications and enable or disable vibrator notification.

7 - 1

Icon Description

Personal Customizes buttons, and set SIP options. See Personal Menu on page 7-3.

System Adjusts system settings. See System Menu on page 7-7.

Microsoft My
Phone

Synchronizes your phone’s contacts, calendar, tasks, text messages, music, photos,
videos, and other documents with your My Phone account at
http:\\myphone.microsoft.com.

Clock & Alarms

The Clock & Alarms settings can be accessed from the Today screen or the Settings Menu.

1. On the Today screen, tap the line that displays the time and date

OR

Tap Start > Settings > Clock & Alarms,

2. The Clock Settings screen appears. This setting sets the system clock. All scheduled items run
according to this setting.

Tap the arrow to the right of the time zone to open the drop down menu. Select the appropiate time
zone from the menu. Set the correct time and date in the remaining fields and tap OK to save.

7 - 2

Personal Menu

To access the Personal Menu, go to Start > Settings > Personal. The screen opens displaying the
Personal Menu.

Icon Description

Buttons Program the side buttons to perform specific tasks. See Buttons on page 7-4.

Input Customizes the SIP (soft input panel). See Input on page 7-5.

Owner
Information

Phone When the GSM radio is enabled, tap this icon to set up user parameters. See Setup

Note: Personal settings are stored in RAM memory. They are replaced by system defaults after each hard reset.

For more information about resets, see Resetting the Terminal on page 3-16.

Enter your contact information.
This information will appear on the Today screen.

Options on page 9-7.

7 - 3

Buttons

The Buttons setting programs certain keyboard buttons to launch applications or execute commands.

Enable HotKeys

Default Buttons setting assignments are inactive until you enable the HotKeys Power Tool.

Tap Start > Power Tools and tap the HotKeys icon once. HotKeys is enabled, and the button
assignments in the Buttons setting are active.

For more information about the HotKeys Power Tool, refer to the Dolphin Power Tools User’s Guide,
which is available for download from the web at www.honeywellaidc.com.

Changing Button Assignments

1. After HotKeys is enabled, tap Start > Settings > Personal > Buttons .

Note: The buttons that appear on this window are the only buttons that can be programmed via the Buttons setting.

You cannot add buttons to this window.

2. To change button assignment, tap on the name of the application in the Assignment column and
select a program or command in the Assign a program drop down list.

3. Tap OK to save.

4. Press the button to verify that the program is launched or action performed.

Available Applications

The Assign a program list contains the applications installed on the terminal. If there is a program
installed that you would like to see in this list, paste a Shortcut to the program in the \\Windows\Start
Menu\Programs folder. For instructions about creating shortcuts, see Using File Explorer on page 7-6.

7 - 4

Additional Functions

Input Method Options Word Completion

The Assign a program list also contains the following commands:

Command Description

<Context Menu> Performs the same function as tap-and-hold to open the context menu for the control.

<Input Panel> Opens the soft input panel.

<Left Softkey> Opens the menu or performs the action displayed on the left side of the Command bar.

<None> Nothing happens when the button is pressed.

<OK/Close> Performs the same function as tapping OK on the screen.

<Right Softkey> Opens the menu or performs the action displayed on the right side of the Command bar.

<Right Trigger> Activates the scanner/imager.

<Rotate Screen> Changes the screen orientation from portrait to landscape.

<Scroll Down> Scrolls down in the open application.

<Scroll Left> Scrolls left in the open application.

<Scroll Right> Scrolls right in the open application.

<Scroll Up> Scrolls up in the open application.

<Start Menu> Opens the Start menu.

<Today> Opens the Today screen.

Input

The Input settings enables you to customize input from the SIP, and adjust word completion settings in
Microsoft applications.

7 - 5

Using File Explorer

If you do not see the program listed, you can either use File Explorer to move the program or ActiveSync
on the workstation to create a shortcut to the program and place the shortcut in the Start Menu folder.

Note: We recommend that you Copy and Paste Shortcut so that you do not alter your program configurations by

accident. Using Copy and Paste Shortcut (as opposed to Cut and Paste) ensures that the program files
remain where they need to be for the system to find them to perform system functions.

1. Tap Start > File Explorer , and navigate to the program (My Device > Program Files).

2. Tap and hold on the program, then tap Copy on the pop-up menu.

3. Navigate to the Windows folder and open the Start Menu (My Device > Windows > Start Menu),
tap and hold a blank area of the window, and tap Paste Shortcut on the pop-up menu.

Note: If there is no blank space available in the window, tap on

Menu > Edit > Paste Shortcut

4. Tap the Start menu to verify that the program now appears on it.

7 - 6

.

Using ActiveSync on the Workstation

Here, you are performing the same basic process as on the terminal, except that you are using the
Explore utility (Windows Explorer) to copy and paste the shortcut.

1. Open ActiveSync > Explore and navigate to the program.

2. Right-click on the program and select Create Shortcut.

3. Select the shortcut, right-click, and select Cut.

4. Navigate to the Start Menu folder (Windows > Start Menu).

5. Right-click on an empty area and select Paste Shortcut.

6. On the terminal, tap the Start menu.

7. Verify that program appears.

System Menu

The System menu enables you to verify and sometimes alter system parameters. To access the System
menu, go to Start > Settings > System. Tap the appropriate icon to open that system setting.

Icon See Page

About See About on page 7-8.

Backlight See Backlight on page 7-9.

Certificates See Certificates on page 7-10.

Encryption See Encryption on page 7-10.

7 - 7

Icon See Page

Error
Reporting

External
GPS

Managed
Programs

Memory See Memory on page 7-12.

Power See Power on page 7-14.

RIL See RIL on page 7-13.

Regional
Settings

Remove
Programs

See Error Reporting on page 7-10.

See External GPS on page 7-11.

See Managed Programs on page 7-11.

See Regional Settings on page 7-14.

See Remove Programs on page 7-14.

Screen See Screen on page 7-16.

Task
Manager

See Task Manager on page 7-17.

About

The About system setting displays specific information about the terminal. It contains three tabs:

Version Tab Displays the information about the software, operating system, and processor.
Device ID Tab Displays the information the terminal uses to identify itself to other devices. It can be important to

know this information if the Dolphin terminal is going to be part of a networked system of devices.

Device name: Displays the system’s default name. (This is the name used by ActiveSync.)
Description: Displays the description of the device ID.

Copyrights Tab Displays important copyright information.

7 - 8

Backlight

The Backlight system setting enables you to customize backlight functionality for the display. The
backlight for the color display is user-defined. Tap Start > Settings > System > Backlight.

There are two tabs:
The Battery tab determines the backlight timeout when the terminal is running on battery power.
The External tab determines the backlight timeout when the terminal is running on external power.

The options on each tab are the same.

Turn off backlight: Select how many minutes you want to elapse before the backlight automatically turns off.
Turn on backlight: Select this option if you want the backlight to turn on when the button is pressed or the touch

screen is tapped.

Backlight Intensity

Tap the Backlight tab and move the slider to set the intensity of the backlight. The default is 4.

7 - 9

Certificates

Certificates shows you the certificates that are recognized by the operating system.

Encryption

Encryption gives you the option of encrypting files placed on storage cards so that those files cannot be
read by any other device.

Error Reporting

Error Reporting gives you the option of enabling or disabling the error reporting function of Windows
Mobile 6.5.

7 - 10

External GPS

External GPS determines which port a third-party GPS software application can use to access the GPS
receiver.

Note: You need the installation parameters from the GPS manufacturer to configure the connection.

Managed Programs

Managed Programs are a list of programs that are managed if enrolled to enterprise domain. Managed
Programs is the client-side that works with the server product System Center Mobile Device Manager
(MDM). MDM consists of MDM Gateway Server and one or more computers that run MDM Device
Management Server; MDM Enrollment Server; and Microsoft SQL Server® 2005 databases.

It lets system administrators:

• provide an authenticated connection to LOB applications, managed Group Policy, and application

packages.

• use Group Policy and software packages to manage the enrolled Windows phones (enforce policy,

wipe devices, etc.).

• manage the requests for and retrieving of certificates for devices and for creating the Active Directory®

Domain Service objects that represent these devices. By using these objects, you can manage the
devices as if they were members of a domain.

7 - 11

Memory

The Memory system setting displays capacity and usage statistics for both RAM (volatile) and IPSM/
Storage Card (non-volatile) memory. Access this setting whenever you receive system messages about
memory.

You cannot change the terminal’s memory allocation in the Memory system setting. To change the
memory allocation, you need to use the SetRAM Power Tool (Start > Power Tools > SetRAM). For more
details, please refer to the Honeywell Power Tools User’s Guide, which is available for download from

www.honeywellaidc.com.

There are two tabs: Main and Storage Card.

Main Tab

This tab displays the usage statistics of the on-board,
volatile RAM memory.

Columns:

Storage=
Program=RAM memory used to run programs.

Rows:

Total=Displays the current MB of memory allocated for use.
In use
Free=Displays the total MB of memory available.

RAM memory used to store programs and program data.

=Displays the total MB of that allocated memory being used.

Storage Card Tab

This tab displays the current capacity and usage statistics
of the selected memory type: IPSM or Storage Card.

Select the memory type from the drop-down list. IPSM is
selected by default.

Total storage card memory=
The total MB of memory capacity of IPSM or Storage Card.

In use

=The MB currently being used.

Free=The MB that is still available for use.

IPSM—Short for Internal Persistent Storage Manager, this is the on-board Flash

memory that is non-volatile. Because this memory is non-volatile, data or programs
stored in IPSM are not affected when power is removed. Autoinstall programs, for
example, are stored in IPSM so that they are always installed at cold-boot startup.

Storage Card—You can install one memory card in Dolphin terminals (see Installing

a Memory Card on page 3-9). If a storage card is installed in the terminal, you can

select it in the drop-down list and see capacity and usage statistics for the card.

7 - 12

RIL

The RIL Information screen displays useful statistics for the radio.

To verify whether or not the GSM radio is enabled, check the Dolphin Wireless Manager (see page 8-5).

7 - 13

Power

Power system settings contains two tabs: Battery and Advanced.

Battery Tab

For more information, see Batteries on page 3-13.

Advanced Tab

Determines power time-outs.

For On battery power, select from the drop-down list,
the number of minutes of inactivity you want to pass
before the terminal powers off when running on battery
power.

For On external power, select from the drop-down list,
the number of minutes of inactivity you want to pass
before the terminal powers off when running on external
power.

Note: You can also set automatic turn-off times for the terminal to conserve power. When the terminal is “turned

off,” that means that it goes into Suspend Mode, see Suspend Mode on page 3-16.

Regional Settings

Regional Settings enables you to customize the appearance and formatting to your geographic region.
Specifically, you can customize numbers (i.e., number of decimal places allowed), currency (i.e.,using the
$ or €€ symbol), time, and date. These specifications apply to all screens, including the Today screen. The
Region tab displays an overview of the region selected in the drop-down list at the top.

The terminal is loaded with a number of pre-programmed regional settings. Select one from the list and
the results appear on the screen. To see specific settings or to change a specific setting, tap on one of
the tabs, make the change, and tap OK to save it.

Remove Programs

Remove Programs enables you to remove programs installed on the terminal. Use this setting to
troubleshoot when you receive messages that the terminal is out of memory. The programs removed are
removed from RAM memory. Any program (usually CAB or DLL files) stored in the Autoinstall folder (My
Device > IPSM > Autoinstall) will re-install after the next hard reset.

For information about the hard reset process, see Hard Reset (Cold Boot) on page 3-16.

7 - 14

1. Tap Remove Programs. In the list, select the program you want to remove.

2. Tap Remove. The following message appears:

3. Tap Yes. Wait while the program is removed.

4. Verify that the program no longer appears in the list.

7 - 15

Screen

The Screen system setting contains three tabs: General, Clear Type, and Text Size.

General Tab

Orientation

The General Tab enables you to set the dynamic screen
rotation. Three choices of screen orientation are supported:
Portrait, Landscape (right-handed), and Landscape (left­handed).

Align Screen

The General Tab also allows you to re-align the screen.
You need to re-align the screen if tapping buttons or icons with
the stylus no longer seems to work appropriately.

Tapping Align Screen brings up the align screen window
where you are guided to tap a target several times. This re­calibrates how the touch screen receives input.

• Alignment should always be performed with a stylus
designed for touch panel applications. The small point is
required for accurate calibration.

• Press the stylus firmly into the center of the cross-hair target
once and release. Do not “double-tap” the target.

ClearType Tab

The display supports ClearType font rendering, which is a
Microsoft technology that dramatically increases the readability
of text on LCD displays.

Text Si ze Tab

To enable ClearType font rendering, select Enable ClearType
and tap OK.

For more information about ClearType font rendering, visit:

www.microsoft.com/typography/WhatIsClearType.mspx.

The Text Size tab enables you to perform font scaling within
certain views of the;

• Today screen,

• C o n t a c t s ,

• Calendar,

• M e s s a g i n g , a n d

• T a s k s .

Font scaling means that you can increase or decrease the
point size of the font on application windows.

To change the font size, move the slider toward Smallest or
Largest. The Example text changes to reflect the font change.
Ta p OK to save the new font size setting.

7 - 16

Task Manager

The Task Manager provides information about applications and processes running on your mobile
computer. You can use the Task Manager to monitor the memory and CPU usage of specific applications
and processes. Check the Task Manager when you are receiving out of memory errors or when the
mobile computer is running slowly.

Using the Task Manager

Applications To view the status of the programs running on your

mobile computer, tap the Menu button at the bottom of
the screen, then tap View > Applications.

From the application list, you can:

• Tap and hold on an application, then tap Switch To on
the pop-up menu.

• Tap and hold on an application, then tap End Task or
End All Tasks on the pop-up menu.

Note: Anytime you stop a running program, it frees up RAM memory. Be advised that, when you stop a

program here, any unsaved data in that program is lost. To free up memory without risking data loss,
return to the running program, save your data, and close the application.

Processes To view information about the processes running on the

mobile computer, tap the Menu button at the bottom of
the screen, then tap View > Processes.

7 - 17

7 - 18

8

Communication

Connections Menu

The Connections system setting provides access to the terminal’s various wireless communication
options.

Icon Tapping this icon…

Beam Enables infrared communication.

Connections Opens Microsoft’s connections manager.

Dolphin
Wireless
Manager

USB to PC Enables advanced wired USB to PC communication via ActiveSync. See

Wi-Fi Enables you to configure Wireless Zero Config (WZC).

Note: All server-assigned IP addresses use Dynamic Host Configuration Protocol (DHCP).

Manages the wireless radios installed in the terminal.
on page 8-5.

ActiveSync Communication on page 8-8.

This icon appears only if the 802.11a/b/g driver is loaded on the terminal and the
Honeywell WLAN Security Supplicant is not loaded.

By default, the Wireless Zero Config is disabled and the supplicant is loaded. This
icon appears only if you removed the supplicant and cold booted the terminal.

See Receiving Data on page 8-3.

See Connections Manager on page 8-4.

See Dolphin Wireless Manager

8 - 1

Using the IrDA Port

IrDA Port

Using the IrDA port, you can send and receive data between the terminal and other devices equipped with
infrared. This can include, but is not limited to, Windows Mobile information such as Contacts and Tasks,
as well as software upgrades.

IrDA Port Location

To send or receive, the IrDA ports of both devices - whether it is two terminals, or a terminal and a host
device - must be aligned with each other and within a close range. The maximum data transfer speed is
115 Kbps.

Sending Data

1. Align the IrDA ports.

2. Open the program where you created the item you want to send and locate the item in the list.
You can also beam files, but not folders, from File Explorer.

3. Tap and hold the item and select Beam File.

4. The IrDA port searches for a receiving IrDA port in the vicinity. The selected device reads “Pending.”

8 - 2

5. When the IrDA port finds the aligned IrDA port, it immediately starts sending the selected file. The
selected device reads “Sending.”

6. When the file transfer is complete, the selected device reads “Done.”

Receiving Data

The Beam Setting must be set to receive all incoming beams from other infrared devices.

1. Verify that beam settings are set to receive. Tap Start > Settings > Connections > Beam. The
Beam Settings window should appear as follows:

2. Align the IrDA ports.

3. Have the owner of the other device send the information to you.

4. Your terminal automatically begins receiving it.

5. A popup message appears asking if you want to save the incoming file.

6. Tap Yes to receive the file.

8 - 3

Connections Manager

Microsoft’s Connections Manager sets up multiple network connections to Internet Service Providers
(ISPs) via external modem.

Do NOT enter connection parameters in the Connections Manager if:

• You are using one of the on-board wireless radios to connect to a network.

The Dolphin terminal uses the settings from each radio’s configuration utility to connect.

• You are using Wireless Zero Config. By default, WZC is disabled on Dolphin terminals.

To Access the Connections Manager

Tap Start > Settings > Connections > Connections icon .

Task Tab

The Task tab enables you to initially configure, and then manage network settings when using a modem.
Select an item in this list and then complete the setup screens that follow with the appropriate information
for your network.

My ISP

The links under this heading enables you to add and manage modem connections to an ISP. To complete
the setup screens, obtain the following information from your ISP:

• ISP dial-up access telephone number

• U s e r n a m e

• P a s s w o r d

• T C P / I P s e t t i n g s

My Work Network

These links enable you to establish the following connections types:

• M o d e m

• V i r t u a l P r i v a t e N e t w o r k ( V P N )

• Proxy server connection

Note: If you are connected to your ISP or private network during synchronization, the terminal should

download the proper proxy settings during synchronization with the PC. If these settings are not on
your PC or need to be changed, ask your ISP or network administrator for the proxy sever name,
server type, port, type of Socks protocol used, and your user name and password.

8 - 4

To complete the setup screens, obtain the network parameters from your system administrator.

Modify an Existing Connection

Manage Existing Connections appears on the Connections tab after at least one network connection
has been established.

Tap Manage Existing Connections on the Tasks tab and follow the setup screens.

Advanced Tab

The Advanced tab enables you to select the default network, dialing rules, and IP address exceptions for
modem connections.

Note: You should not need to change Advanced settings because most ISPs now use DHCP addresses.

Online Help

For more information about modem connection setup, consult the online help on the setup screens by

tapping the Help icon .

Dolphin Wireless Manager

The Dolphin Wireless Manager provides a centralized interface that enables and disables all the on-board
radios. Each radio has its own configuration program. The Dolphin Wireless Manager also provides
shortcuts to the configuration utilities for each radio.

8 - 5

Dolphin Wireless Manager Window

If a rectangle is grayed-out,
then the radio is not installed
on the terminal.

If applicable, information about
the radio appears when the
radio is activated.

These buttons show you the
state of the radio.

Tap Start > Settings > Connections > Dolphin Wireless Manager .

Enabling the Radios

1. Tap Start > Settings > Connections tab > Dolphin Wireless Manager.

2. Tap anywhere inside the rectangle or the OFF button inside the rectangle.

3. The radio begins activating.

4. When the radio is activated (i.e., transmitting a signal), the OFF button changes to ON.

Note: If applicable, information about the radio appears in the rectangle.

8 - 6

Accessing Radio Configuration Utilities

Each of the three radios has its own configuration utilities that you can access through the Menu.

There are three radio configuration utilities:

For 802.11a/b/g: Tap WLAN Settings and the Honeywell WLAN Security Supplicant opens.

The

Honeywell WLAN Security Supplicant User’s Guide

Dolphin 9700 product page at www.honeywellaidc.com.

For Bluetooth: Tap Bluetooth Settings and the Bluetooth Settings open.

For details, see Working with the Bluetooth Radio on page 10-1.

is available for download from the

For GSM: Tap Phone Settings and the Phone opens.

For details, see Working with GSM/HSDPA/UMTS/GPRS/EDGE on page 9-1.

8 - 7

ActiveSync Communication

!

To synchronize data between the terminal and the workstation, ActiveSync 4.5 or higher must be installed
and configured for the appropriate communication type on the host workstation and the Dolphin terminal.
Dolphin terminals ship with ActiveSync already installed. Therefore, if ActiveSync is already installed on
the host workstation, you just need to connect the Dolphin terminal to the host workstation (via Dolphin
peripheral) to initiate communication.

If ActiveSync 4.5 or higher is not installed on the host workstation, you can download and install the most
current version of ActiveSync from www.microsoft.com.

When communicating via ActiveSync, your terminal is designed to be connected to the host workstation with
a communication peripheral sold/manufactured by Honeywell, such as the charge/communication cable. Use
of any peripheral not sold/manufactured by Honeywell may cause damage not covered by the warranty.

Capabilities

• Back up and restore your device data.

• Copy (rather than synchronize) files between your device and workstation.

• Control when synchronization occurs by selecting a synchronization mode. For example, you can

synchronize continually while connected to your workstation or only when you choose the synchronize
command.

• Select which information types are synchronized, controling how much data is synchronized. For

example, you can choose how many weeks of past appointments you want synchronized.

Communication Types

The Dolphin terminal supports the following types of communication via ActiveSync through its I/O

Connector (see page 3-10) on the bottom panel:

USB The USB cable and hardware peripherals allow the terminal to communicate with a workstation or

to networked through a USB hub. The Dolphin terminal supports full-speed USB communication
(USB 1.1); maximum data transfer rate is 12 Mbps. The Dolphin terminal defaults to USB
communication out of the box.

RS232 The RS232 cable allows the terminal to communicate with a workstation, modem, or any RS232

device. Maximum data transfer rate is 115 Kbps.

Hardware Requirements for Setup

• Dolphin communication peripheral or cable

• Dolphin power cable from Honeywell

• USB cable (for USB communication)

• Serial cable (for RS232 communication)

Software Requirements for Communication

• To synchronize successfully, ActiveSync v4.5 or higher must be configured for same communication

type on both the host workstation and the Dolphin terminal. ActiveSync must be setup on your
workstation

• Windows 98 Second Edition, Windows Me, Windows 2000, Windows NT (4.0 SP6 or higher), or

Windows XP operating systems.

before

you initiate synchronization from the terminal for the first time.

8 - 8

Setting Up the Host Workstation

For USB communication, check
Allow USB connections.

For RS232 communication,
connect to COM1.

Verify that ActiveSync is configured to use the appropriate communication type by clicking File >
Connection Settings.

Note: You can have both USB and RS232 selected in the software without affecting processing. However, your

hardware setup should use only RS232 or USB, not both.

Communicating with the Dolphin Terminal

After setting up both the workstation and the terminal, ActiveSync connection should be automatic.

1. Connect the Dolphin terminal to a Dolphin communication peripheral.

2. The Dolphin terminal automatically opens ActiveSync to establish a connection.

Synchronizing with the Host Workstation

After setup, synchronization begins automatically whenever the terminal’s mechanical connector
connects to a Dolphin peripheral that is connected to a host workstation with ActiveSync installed.

Exploring the Terminal from the Workstation

When the Dolphin terminal and workstation are connected, open the main ActiveSync window (on the
desktop), and click Explore.

The Mobile Device folder opens in Windows Explorer.

The Dolphin terminal is now treated as a mass storage device, and transferring files is as simple as
dragging and dropping or copying and pasting.

8 - 9

Installing Additional Software

!

!

In addition to the default programs installed on your terminal when it is first booted up, you can install any
program (created for a Windows Mobile-based device), as long as the terminal has enough memory to
store the program and the program has an EXE, CAB, or DLL extension.

The most popular place to find software is on the Windows Mobile website: www.microsoft.com/

windowsmobile/en-us/downloads/default.mspx

When selecting programs, verify that the program and version of the program are designed for Windows
Mobile and your processor. You can verify your processor by tapping Start > Settings > System > About >
Version. Make a note of the information in the Processor field.

You can install additional software via:

• ActiveSync - see page 8-10.

• Infrared - see page 8-2.

• Network connection (via wireless radio) - see page 8-11.

• Connect to your ISP.

Adding Programs to the Terminal Using ActiveSync

When selecting programs, verify that the program and version of the program are designed for Windows
Mobile and your processor. You can verify your processor by tapping Start > Settings > System > About >
Version. Make a note of the information in the Processor field.

Depending on the application, the software must be stored or installed on the host PC.

1. Download the program to your desktop computer from either the Internet or the CD or disk that con­tains the program. You may see a single EXE or setup.exe file, a CAB file, or DLL. There may also
be several versions of files for different device types and processors.

2. Read any installation instructions, Read Me files, or documentation that comes with the program.
Many programs provide special installation instructions.

3. Connect the terminal to the desktop computer via a Honeywell communication peripheral.

If the File is an Installer:

An installer program is one that installs on the PC and the terminal simultaneously; one process installs
to both devices.

1. On the PC, double-click the EXE or *.setup.exe file. The installation wizard begins.

2. Follow the directions on the PC screen. The installation process includes transferring the software to
the terminal.

If the File is Not an Installer:

Some programs cannot be installed on PCs because they are designed for terminals. In these cases, the
appropriate files must be stored on the host PC, transferred via ActiveSync, and installed on the terminal.
If an error message stating that the program is valid but designed for a different type of computer appears
during installation, you will know the program cannot be installed on the PC.

1. If you cannot find any installation instructions for the program in the Read Me file or documentation,
open ActiveSync and click Explore.

2. Click on the My Windows Mobile-Based Device folder and copy the program file or files to the
Program Files folder on the terminal.

8 - 10

• If you want the program to be part of the Autoinstall that occurs after every hard reset, place the

!

program file in the Autoinstall folder (My Windows Mobile-Based Device > IPSM > Autoinstall).

3. Depending on the program, you may need to open File Explorer on the terminal, navigate to the
folder where the program is located, and tap on the program file to install it.

• If you copied the file to the Autoinstall folder, you can either tap on the program inside the
Autoinstall folder or perform a hard reset and the program will install as part of the Autoinstall
process that occurs during each hard reset. Remember, a hard reset erases RAM data! For more
information, see Hard Reset (Cold Boot) on page 3-16.

After installation on the terminal is complete, tap Start and the program and its icon appears on the Start
screen. Tap it to open the program.

Adding Programs Directly from the Internet

When selecting programs, verify that the program and version of the program are designed for Windows
Mobile and your processor. You can verify your processor by tapping Start > Settings > System > About >
Version tab

1. Determine your device and processor type so that you know which version of the software to install.
Tap Start > Settings > System > About. On the Version tab, make a note of the information in the
Processor field.

2. Download the program to your device straight from the Internet using Internet Explorer Mobile. You
may see a single EXE or setup.exe file, or several versions of files for different device types and
processors.

3. Read any installation instructions, Read Me files, or documentation that comes with the program.
Many programs provide special installation instructions.

.

Make a note of the information in the Processor field.

4. Tap the file, such as an EXE file. The installation wizard begins. Follow the directions on the screen.

5. Select the radio or radio combination and tap Apply.
The Radio Manager begins enabling your radio or radio combination.

6. When enabled, the Status field reads “Success”.

9700 COM Port Assignment Table

COM Port Description

COM0 Unused

COM1 Serial Port: RS232 Connector on the bottom panel

COM2 Not accessible

COM3 IrDA: Serial Infrared (SIR) up to 115 Kbps

COM4 Not accessible

COM5 Bluetooth DUN

COM6 IrCOMM

8 - 11

COM Port Description

COM7 GPS: COM Port for the GPS receiver

COM8 USB Serial: Virtual USB Serial port for ActiveSync

COM9 Bluetooth BTHATCI server

8 - 12

9

Working with GSM/HSDPA/UMTS/GPRS/EDGE

Overview

The Dolphin 9700 terminal can be configured with an integrated, embedded GSM/UMTS/GPRS/EDGE
penta-band radio module for WWAN communication.

GSM Short for Global System for Mobile communications, GSM is an open, non-proprietary wireless

WAN system that is constantly evolving and growing.

HSDPA Short for High-Speed Download Packet Access, HSDPA is a non-voice value added service that

allows packet-switched data to be instantly sent and received across mobile telephone networks.

UMTS Short for Universal Mobile Telecommunications System, UMTS is a non-voice value added service

that allows packet-switched data to be instantly sent and received across mobile telephone
networks.

GPRS Short for General Packet Radio Service, GPRS is a non-voice value added service that allows

packet-switched data to be instantly sent and received across mobile telephone networks.

EDGE E-GPRS is a non-voice value added service that allows packet-switched data to be instantly sent

and received across mobile telephone networks at a higher data rate than standard GPRS.

Requirements

Using GSM/HSDPA/UMTS/GPRS/EDGE requires a:

• Network subscription to a GSM/HSDPA/UMTS/GPRS/EDGE network (you need to know what service
providers are in your geographic area), and

• An installed SIM card that has been activated by the network service provider (see SIM Card

Installation on page 9-2).

Penta Band Antenna

The GSM radio features an internal antenna that is optimized for power output and receiver sensitivity.
This is an omni-directional antenna.

For the HC-25 radio, there is a unified penta-band antenna that supports 850/900/1800/1900 (GSM/
GPRS/EDGE) and 850/1900/2100 (HSDPA/UMTS) MHz for obtaining GSM service worldwide.

Signal Strength

The signal strength of the GSM connection is indicated by the number of bars that appear in the signal
strength icon in the Navigation bar at the top of the window.

Icon Indicates…

The signal strength of the radio connection.

The signal strength of the phone (voice) connection; see Voice Communication on page 9-4.

The signal strength of the data connection; see Data Communication on page 9-8.

9 - 1

Voice and Data Communication

SIM Card Socket

Battery Well

Dolphin terminals with integrated GSM/HSDPA/UMTS/GPRS/EDGE radios are optimized for the
following two-way voice and data communications:

Voice: GSM voice data (dial-up)
Data: Available speed depends on the wireless network carrier and their supported packet-data

technology in addition to network conditions.
GPRS Class 10: data transmission max. 85.6 kbps (DL), max. 42.8 kbps (UL)

HSDPA: data transmission max. 3.6 Mbps (DL), max. 384 Kbps (UL)
UMTS: data transmission max. 384 Kbps (DL), max 384 Kbps (UL)
EDGE (E-GPRS) Class 10: data transmission max. 237 Kbps (DL), max. 118 kbps (UL)

You can use the GSM radio for voice communication and data communication but not at the same time.
If you want to communicate over the phone (voice), you cannot send data. If you want to send data, you
cannot use the phone.

SIM Card Installation

Short for Subscriber Information Module, a SIM card stores the subscriber's personal information,
GSM/GPRS radio settings, security keys, contacts, etc. SIM cards can be installed in compatible mobile
devices, enabling you to switch devices without losing personal and setup information.

SIM Card Requirements

Before installing the SIM card:

• The service provider must activate the SIM card.

• T h e t e r m i n a l must be powered down.

Note: If no SIM card is installed, you can still make emergency phone calls such as 9-1-1, for example.

9 - 2

Installing a SIM Card

Step 4

Step 5

Step 6

Step 7

Step 8

Step 9

1. Press the Power key to put the terminal in Suspend Mode.

2. Release the hand strap near the base of the terminal.

3. Remove the battery door and the battery.

4. Remove the protective cover over the SIM socket.

5. Unlock the access door to the SIM socket by sliding the door away from
the serial number label located in the battery well.

6. Lift the door up to expose the socket.

7. Insert the SIM card into the socket.

Note: Make sure the interface on the card is connected to the SIM Card interface in

the socket; align the beveled corner of the card with the beveled corner of the
socket.

8. Close and lock the access door by sliding the door toward the serial
number label.

9. Replace the protective cover over the SIM socket.

10. Install the battery and the battery door.

9 - 3

Enabling the GSM Radio

By default, the GSM radio is not enabled after a hard reset. Verify the status of the radio in the Dolphin
Wireless Manager.

Tap Start > Settings > Connections > Dolphin Wireless Manager .

If the Phone is set to OFF, tap the Phone rectangle and the GSM radio enables.

Voice Communication

You can use the Dolphin terminal as a phone over the GSM radio.

Audio Modes

The front panel of the 9700 contains both a speaker and a microphone that you can use to send and
receive audio signals over the GSM network, see Front Panel: 9700 on page 3-4.

There are two audio modes:
Handset Mode: The front speaker is used for receiving handset voice calls and the front panel

microphone provides audio input to the terminal.

Hands-Free Mode: Hands-free mode is when you use the rear speaker as a speakerphone. To switch to

speakerphone, tap on the speaker button in the Dialer window.

9 - 4

Vol ume Co ntr ol

Blue

VOL

PG

Displays the network
carrier from the SIM card.

Displays the most
recent calls.

Use the Dolphin keyboard to adjust the volume.

&

To raise the volume, press the Blue modifier key + up arrow.
To lower the volume, press the Blue modifier key + down arrow.
Or
Press the up or down arrow on the Volume Control button on the right side of the

device to adjust the volume of the active speaker, see Volume Control Button on
page 3-8.

Accessing the Dialer Window

When the GSM radio is active, tap Start > Phone .

The Phone dialer opens.

Dialing

Once the dialer window is open, you can dial out two ways:

• Tap the buttons on the dialer window.

• Use the physical keyboard (when the keyboard is in numeric mode).

9 - 5

Sending Calls

After the number is dialed, tap Talk or press the green Send key .

Note: The icon indicates that the phone is in use.

Ending Calls

While the phone call is live, tap End or press the red End Key .

Keyboard Combinations for Calls

Keyboard To Send a Call, Press… To End a Call, Press…

31-key numeric keyboard

Green Send Key

Red End Key

45-key QWERTY keyboard

Green Send Key

Red End Key

Accessing Voice Mail

Tap Start > Phone > Speed Dial > Voice Mail > Call.

Note: Update the voice mail retrieval number by turning the phone OFF and then ON via the Dolphin Wireless

Manager, see Enabling the GSM Radio on page 9-4.

View Options

Tap Menu > View.

9 - 6

Setup Options

Tap Menu > Options.

The Phone Settings tab windows appear.

Phone Tab Services Tab Network Tab

Establish or change a PIN on the
Phone tab.

For each service, the phone will
read settings from the network on
the SIM card and display the
available options from the carrier.

You can set networks on the Network
tab.

9 - 7

Data Communication

You set up data communication via the Connections Manager. The carrier on the SIM card is the ISP.

System Requirements

• The GSM radio must be enabled; see Enabling the GSM Radio on page 9-4.

• You must have an active SIM card with a DATA plan installed; see SIM Card Installation on page 9-2.

Information Requirements

You must have from the SIM card carrier:

• The APN (access point name).

• The username and password of the account.

Establishing Data Communication

1. Tap Start > Settings > Connection > Connections .

2. Under My ISP, tap Add a new modem connection.

3. Enter a name for the connection. Select Cellular Line (GPRS) as the modem. Tap Next.

9 - 8

4. Enter the Access point name. Tap Next.

5. Enter the username and password from the account. Tap Finish.

6. On the Connections window, tap Manage existing connections. The connection you just created
should appear in the list on the modem tab.

9 - 9

7. Tap and hold on the connection. Select Connect on the popup menu.

8. The network icon in the navigation bar indicates the GSM radio is attempting to connect .

Note: When the device is on a 2G (EDGE/GPRS) network, a data connection failure occurs if the phone is in

use for a voice call while attempting a data connection. Simultaneous voice and data use is only
supported if the device is on a 3G network. In 2G mode, a voice call takes precedence over data
connections. Active data connections are placed in "park" mode automatically and the data is "retrieved"
when the voice call ends.

9. When the connection is complete, the network icon changes to: .

10. You can now send data over GSM.

Ending the Data Connection

By default, the data connection will disconnect after a certain amount of time passes without use.
This period of time is determined by ISP.

To end the data connection manually, tap the network icon in the navigation bar and select
Disconnect on the popup bubble.

9 - 10

Manual Network Selection

You can select Automatic or Manual network selection. The Phone defaults to Automatic network
selection.

1. When an active SIM card is inserted in the terminal, tap

Start > Settings > Personal > Phone > Menu > Options. The Phone Settings window
appears.

2. Select the Network tab.

3. Under Network selection, select Automatic (the default selection) or Manual.

a. If you select Manual, the Phone searches for available networks.

b. The found networks appear.

c. Select a new network and tap OK. The Phone registers on the new network and the Network tab

appears.

d. To switch to another network, tap the now active Select button and the process repeats.

4. To switch back to automatic roaming, select Automatic under Select networks and tap OK.

9 - 11

9 - 12

10

Working with the Bluetooth Radio

Enabling the Bluetooth Radio

You enable the Bluetooth radio in the Dolphin Wireless Manager (see page 8-5).

1. Tap Start > Settings > Connections tab > Dolphin Wireless Manager .

2. Tap anywhere inside the Bluetooth rectangle and Bluetooth begins activating.

3. When the radio is activated (i.e., transmitting a signal), the OFF button changes to ON.

Now, the Bluetooth radio is transmitting a signal. Additional text in the Bluetooth section tells information
about the Bluetooth radio. “Visible” and “Not visible” indicates whether the Bluetooth radio is discoverable
or not discoverable by other Bluetooth devices.

Now, you can connect to other transmitting and discoverable Bluetooth devices (see page 10-2).
To make the terminal discoverable for other Bluetooth devices, you need to make the Bluetooth radio

discoverable (see page 10-8).

10 - 1

Connecting to Other Bluetooth Devices

You need to perform a device discovery and then select a discovered device and connect to it. Pairing
happens as part of the connection process.

1. In the Dolphin Wireless Manager, tap Menu > Bluetooth Settings.

OR

Tap Start > Settings > Bluetooth .

2. Tap Add new device. The terminal begins searching for discoverable Bluetooth devices.

3. Select a device in the list and tap Next.

10 - 2

4. You are prompted to enter a passcode.
If the device has a specific passcode, enter it in the Passcode field and tap Next.
If the device does not have a specific passcode, enter one in the Passcode field and tap Next.

The Bluetooth radio tries to connect with the device.

5. If you created a passcode, you will be prompted by the other device to enter the same passcode.
Enter the created passcode to establish a paired connection.

If you entered a device specific passcode, you should not have to do anything on the other device.

6. When the connection is complete, a list of matching and supported services on the device appears.

7. Select the services you want to use and tap Save.
The services on the new devices have to be selected or the pairing won’t include those services,
even though the devices are paired. If services are not selected, you will be continually re-prompted
for the passcode from the device.

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8. The device appears in the list on the main window.

9. After the passcodes have been accepted on both sides, you have a trusted (“paired”) connection.

Pairing and Trusted Devices

The terminal does support pairing. Pairing happens during general connection setup. Paired devices are
"trusted" devices. This means that there is unrestricted access to all services (including services that
require authorization and authentication).

A connection can exclude pairing. A device that is connected to the terminal but not paired with it is
considered an untrusted device. Content can still be passed to untrusted devices by requiring
authorization with each attempt (for example, with the initialization of a file exchange). The Beam
File method of file transfer can be used to pass a file as an untrusted device; see Transferring Files on
page 10-7.

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