Honeywell Dolphin 75e Service Manual

0 (0)
Dolphin™ 75e
with Windows
®
10 IoT Mobile Enterprise
User’s Guide
Disclaimer
Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this
document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been
HII shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages
resulting from the furnishing, performance, or use of this material. HII disclaims any and all responsibility and liability for the
selection and use of software and/or hardware to achieve intended results.
This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document
may be photocopied, reproduced, or translated into another language without the prior written consent of HII.
Web Address: www.honeywellaidc.com
Trademarks
Microsoft, Windows, Windows 10 IoT Mobile Enterprise, Microsoft Edge, Windows Phone, Outlook, Cortana, OneDrive and the
Windows logo are either registered trademarks or registered trademarks of Microsoft Corporation in the United States and/or
other countries.
Mac is a trademark of Apple Inc.
The Bluetooth trademarks are owned by Bluetooth SIG, Inc., U.S.A. and licensed to Honeywell.
Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and
are the property of their respective owners.
Patents
For patent information, see www.hsmpats.com.
Copyright 2016 Honeywell International Inc. All rights reserved.
iii
Customer Support
Product Service and Repair .................................................................................................. xi
Contacting Customer Support ............................................................................................... xi
Limited Warranty ................................................................................................................... xi
Warranty Disclaimer: Proper Use of a Touch Screen Mobile Device .................................... xi
How to Extend Your Warranty .............................................................................................. xi
Send Feedback ..................................................................................................................... xi
Chapter 1 - Getting Started
Out of the Box ......................................................................................................................1-1
Memory Card Specifications ..........................................................................................1-1
Initial Setup for Dolphin 75e Terminal..................................................................................1-1
Unlocking the Screen...........................................................................................................1-4
About the Start Screen and App Access..............................................................................1-5
Accessing the Action Center from the Status Bar................................................................1-6
Customizing the Quick Actions ......................................................................................1-6
Changing Notification Behaviors ....................................................................................1-7
Common Status and Notification Icons ..........................................................................1-7
About Cortana Voice Assistant ......................................................................................1-8
Using Speech.................................................................................................................1-8
Navigation/Function Buttons ................................................................................................1-9
Virtual Keyboard ..................................................................................................................1-9
Using the Virtual Keyboard ............................................................................................1-9
Turning Power On/Off ..........................................................................................................1-9
Turning Sleep Mode (Suspend Mode) On/Off ...................................................................1-10
Turning Airplane Mode On/Off ...........................................................................................1-10
Replacing the Battery.........................................................................................................1-11
Restarting the Terminal......................................................................................................1-12
Resetting the Terminal.......................................................................................................1-12
Connecting the Terminal to a Computer (PC) via a USB Connection................................1-13
Using the Windows Phone App to Connect .................................................................1-13
Using File Explorer or Windows Explorer to Transfer Files..........................................1-14
Changing USB Permissions and Notifications .............................................................1-14
Chapter 2 - Hardware Overview
Standard Configuration for the Dolphin 75e.........................................................................2-1
Peripherals for the Dolphin 75e ...........................................................................................2-1
Accessories for the Dolphin 75e ..........................................................................................2-2
Holsters (Model HOLSTER-2 and 6000-HOLSTER) .....................................................2-2
Wrist Lanyard (Model SL-LANYARD-1) .........................................................................2-2
Stylus (Model 75e-Stylus) ..............................................................................................2-2
Battery Door Kits ............................................................................................................2-2
Battery (Models 70e-BTSC and 70e-BTEC) ..................................................................2-2

Table of Contents

iv
Features of the Dolphin 75e ................................................................................................ 2-3
Front, Bottom, and Right Panels....................................................................................2-3
Back, Top, and Left Panels............................................................................................2-6
The I/O Connector ...............................................................................................................2-8
Battery .................................................................................................................................2-8
Replacement Battery Specifications .............................................................................. 2-9
Battery Authorize Failed ................................................................................................ 2-9
Charging Options...........................................................................................................2-9
Charging Times ........................................................................................................... 2-10
Understanding the Battery Charge Status LED Indicator ............................................ 2-10
Important Charging Guidelines.................................................................................... 2-10
Checking the Battery Health........................................................................................ 2-11
Managing Battery Power ............................................................................................. 2-12
Storing Batteries ..........................................................................................................2-13
Guidelines for Battery Pack Use and Disposal ............................................................ 2-13
System Resets .................................................................................................................. 2-14
Hardware Maintenance ..................................................................................................... 2-14
Installing a Memory Card................................................................................................... 2-14
Installation and/or Replacement ..................................................................................2-14
Chapter 3 - Using the Scan Image Engine
Overview.............................................................................................................................. 3-1
Image Engine Specifications ............................................................................................... 3-1
Field of View ..................................................................................................................3-1
Depth of Field ................................................................................................................ 3-1
Supported Bar Code Symbologies ............................................................................... 3-2
Decoding ............................................................................................................................. 3-2
Scan Wedge and POS Modes....................................................................................... 3-2
Using the Scan Demo to Decode a Bar Code ............................................................... 3-3
Configuring the Scan Demo Application........................................................................ 3-5
Aiming Beam ................................................................................................................. 3-6
Information for Developers .................................................................................................. 3-6
Custom Profiles ............................................................................................................. 3-6
Chapter 4 - Using the Color Camera
Overview.............................................................................................................................. 4-1
Opening the Camera app and Adjusting the Settings ......................................................... 4-1
Adjusting the Photo and Video Settings ........................................................................ 4-1
Taking a Photo .................................................................................................................... 4-3
Uploading Pictures and Videos ........................................................................................... 4-3
Chapter 5 - Settings
Overview.............................................................................................................................. 5-1
Network and Wireless Settings............................................................................................ 5-1
v
Personalization .................................................................................................................... 5-1
Changing Start and the Screen Theme .........................................................................5-1
Changing the Sound Settings........................................................................................ 5-2
Managing Security and Customizing the Screen Lock ..................................................5-2
Changing App Specific Notifications.............................................................................. 5-3
Selecting What to Sync..................................................................................................5-4
Setting Up Quiet Hours.................................................................................................. 5-5
Email and Messaging Accounts .......................................................................................... 5-5
Adding a Microsoft Account........................................................................................... 5-5
Adding Additional Accounts........................................................................................... 5-5
Adding an Exchange Account........................................................................................5-6
Modifying or Removing an Account............................................................................... 5-6
Workplace Accounts............................................................................................................5-7
Adding a Work Account .................................................................................................5-7
Deleting a Work Account ...............................................................................................5-7
System................................................................................................................................. 5-8
Change the Terminal Name...........................................................................................5-8
Viewing Software and Hardware information.................................................................5-8
Performing a Factory Reset (Clean Boot)......................................................................5-9
Changing the Display Settings.......................................................................................5-9
Viewing Storage Statistics and Managing Apps and Files............................................. 5-9
Changing the Battery Settings..................................................................................... 5-11
Changing USB Settings............................................................................................... 5-11
Time and Language Settings.............................................................................................5-11
Changing the Date, Time, or Time Zone ..................................................................... 5-11
Changing the Terminal Language ............................................................................... 5-11
Changing the Terminal Region.................................................................................... 5-11
Adding and Modifying Keyboards................................................................................ 5-11
Input and Accessibility ....................................................................................................... 5-12
Customizing Services and System Features for Accessibility ..................................... 5-12
Configuring the Speech Feature.................................................................................. 5-12
Privacy...............................................................................................................................5-13
Changing the Location Service Settings...................................................................... 5-13
Modifying and Viewing App Permissions..................................................................... 5-13
Update and Backup ........................................................................................................... 5-14
Enabling Automatic Updates ....................................................................................... 5-14
Using the SD card for Manual Flash............................................................................ 5-14
Backup Your Apps and Settings to OneDrive..............................................................5-15
Performing a Manual Backup ...................................................................................... 5-15
Backup Your Photos and Videos................................................................................. 5-15
Deleting a Backup........................................................................................................5-15
Extras ................................................................................................................................ 5-16
Battery Status Settings ................................................................................................5-16
Changing the Button Illumination Settings................................................................... 5-16
Modifying the Sensor Settings..................................................................................... 5-16
Modifying Wi-Fi Radio Settings....................................................................................5-16
vi
Chapter 6 - Communication
Wireless & Network Settings ............................................................................................... 6-1
Connecting the Terminal to a Wireless Network .................................................................6-1
Wi-Fi Network Connections ................................................................................................. 6-1
Turning Wi-Fi Networking On or Off .............................................................................. 6-1
Connecting to a Wi-Fi Network...................................................................................... 6-1
Connecting to a Hidden Wi-Fi Network..........................................................................6-2
Managing Wi-Fi Networks..............................................................................................6-2
Advanced Wi-Fi Radio Settings and Security...................................................................... 6-3
Modifying the Channel Settings..................................................................................... 6-3
Changing the Roaming Settings .................................................................................... 6-3
Enabling Protected Management Frame (PMF) or AKM with SHA256 Key Derivation. 6-3
Changing WLAN Radio Default Behaviors .................................................................... 6-4
Airplane Mode ..................................................................................................................... 6-4
Virtual Private Networks (VPN) ........................................................................................... 6-4
Adding a VPN Profile..................................................................................................... 6-5
Connecting to a VPN .....................................................................................................6-5
Disconnecting the VPN..................................................................................................6-5
Editing or Deleting a VPN Profile................................................................................... 6-5
Working with Certificates ..................................................................................................... 6-6
Installing a Certificate via Microsoft Edge......................................................................6-6
Installing a Certificate via email ..................................................................................... 6-6
Installing a Certificate via MDM ..................................................................................... 6-6
Removing Certificates....................................................................................................6-6
Ethernet Communication ..................................................................................................... 6-6
Viewing Network Adapter Information and Renewing/Releasing IP Addresses.................. 6-7
Using the Ping App to Test a Network Connection........................................................6-7
Changing How Data Packets are Routed...................................................................... 6-9
Chapter 7 - Working with Bluetooth and NFC Technology
Bluetooth Technology..........................................................................................................7-1
Turning the Bluetooth Radio On or Off .......................................................................... 7-1
Pairing and Trusted Devices..........................................................................................7-1
Connecting to Other Bluetooth Devices......................................................................... 7-1
Disconnecting Paired Bluetooth Devices....................................................................... 7-1
Making the Terminal Discoverable ................................................................................ 7-2
Bluetooth Advanced Options .........................................................................................7-2
Sharing Photos and Videos ...........................................................................................7-2
Near Field Communication (NFC) Technology.................................................................... 7-2
Hardware Requirements................................................................................................ 7-3
Security Recommendation.............................................................................................7-3
NFC Settings ................................................................................................................. 7-3
Sharing Photos and Videos ...........................................................................................7-3
Reading NFC Tags ........................................................................................................ 7-4
vii
Chapter 8 - Dolphin 70e Black HomeBase (Model 70e-HB)
Overview.............................................................................................................................. 8-1
Unpacking the HomeBase...................................................................................................8-1
Optional Equipment .......................................................................................................8-1
Charging Overview .............................................................................................................. 8-1
Convenient Storage.............................................................................................................8-1
Capacity............................................................................................................................... 8-2
Dimensions..........................................................................................................................8-2
Weight ................................................................................................................................. 8-2
Parts and Functions.............................................................................................................8-3
Front Panel ...................................................................................................................8-3
Back Panel ......................................................................................................................... 8-4
Bottom Panel ....................................................................................................................... 8-4
Power .................................................................................................................................. 8-4
Connecting Power to the HomeBase .................................................................................. 8-5
Charging the Main Battery................................................................................................... 8-5
Charging a Spare Battery in the Auxiliary Battery Well ....................................................... 8-5
Communication....................................................................................................................8-6
Requirements ................................................................................................................ 8-6
Establishing USB Communication................................................................................. 8-6
Mounting the HomeBase ..................................................................................................... 8-6
Optional DIN Rail Mount................................................................................................ 8-6
Additional Hardware ...................................................................................................... 8-6
Installing the DIN Rail ....................................................................................................8-7
Chapter 9 - Dolphin 70e Black eBase (Model 70e-EHB)
Overview.............................................................................................................................. 9-1
Unpacking the eBase .......................................................................................................... 9-1
Optional Equipment .......................................................................................................9-1
Charging Overview .............................................................................................................. 9-1
Convenient Storage.............................................................................................................9-1
Capacity............................................................................................................................... 9-1
Dimensions..........................................................................................................................9-2
Weight ................................................................................................................................. 9-2
Parts and Functions.............................................................................................................9-2
Front Panel ....................................................................................................................9-2
Back Panel ......................................................................................................................... 9-3
Bottom Panel ....................................................................................................................... 9-4
Power .................................................................................................................................. 9-4
Connecting Power to the eBase .......................................................................................... 9-5
Charging the Main Battery................................................................................................... 9-5
To Power a Terminal and Charge its Main Battery.............................................................. 9-5
Charging a Spare Battery in the Auxiliary Battery Well ...................................................... 9-5
Communication....................................................................................................................9-6
Establishing Ethernet Communication........................................................................... 9-6
Establishing USB Communication................................................................................. 9-6
Mounting the eBase.............................................................................................................9-7
viii
Chapter 10 - Dolphin 70e Black Mobile Base (Model 70e-MB)
Overview............................................................................................................................ 10-1
Charging Overview ............................................................................................................ 10-1
Convenient Storage........................................................................................................... 10-1
Dimensions........................................................................................................................ 10-1
Weight ............................................................................................................................... 10-1
Mobile Base Components ................................................................................................ 10-2
Adjustable Arm with Suction Cup Base for Windshield Mounting ..................................... 10-2
Mounting the Mobile Base ................................................................................................. 10-3
Safety Precautions.......................................................................................................10-3
Installation.................................................................................................................... 10-3
Charging the Main Battery................................................................................................. 10-4
To Power a Terminal and Charge its Main Battery...................................................... 10-5
Removing the Cable .......................................................................................................... 10-6
Chapter 11 - Dolphin 70e Black ChargeBase (Model 70e-CB)
Overview............................................................................................................................ 11-1
Unpacking the ChargeBase............................................................................................... 11-1
Charging Overview ............................................................................................................ 11-1
Convenient Storage........................................................................................................... 11-1
Capacity............................................................................................................................. 11-1
Dimensions........................................................................................................................ 11-2
Weight ............................................................................................................................... 11-2
Parts and Functions........................................................................................................... 11-2
Front Panel ..................................................................................................................11-2
Dock LEDs................................................................................................................... 11-2
Back Panel ........................................................................................................................ 11-3
Power Supply Connector ............................................................................................. 11-3
Bottom Panel ..................................................................................................................... 11-3
Power ................................................................................................................................ 11-3
Connecting Power to the ChargeBase ....................................................................... 11-4
Charging the Main Battery........................................................................................... 11-4
To Power a Terminal and Charge its Main Battery...................................................... 11-4
Mounting the ChargeBase.................................................................................................11-4
Optional DIN Rail Mount.............................................................................................. 11-5
Additional Hardware .................................................................................................... 11-5
Installing the DIN Rail ..................................................................................................11-5
Chapter 12 - Dolphin 70e Black Net Base (Model 70e-NB)
Unpacking the Net Base.................................................................................................... 12-1
Optional Equipment .....................................................................................................12-1
Charging Overview ............................................................................................................ 12-1
Convenient Storage........................................................................................................... 12-1
Capacity............................................................................................................................. 12-1
Dimensions........................................................................................................................ 12-2
Weight ............................................................................................................................... 12-2
ix
Parts and Functions........................................................................................................... 12-2
Front Panel ..................................................................................................................12-2
Bottom Panel ..................................................................................................................... 12-4
Power ................................................................................................................................ 12-4
Connecting Power to the Net Base..............................................................................12-4
Charging the Main Battery........................................................................................... 12-4
To Power a Terminal and Charge the Main Battery .................................................... 12-4
Communication.................................................................................................................. 12-5
Establishing Ethernet Communication......................................................................... 12-5
Bottom Panel ...............................................................................................................12-5
Optional DIN Rail Mount.............................................................................................. 12-6
Additional Hardware .................................................................................................... 12-6
Installing the DIN Rail ..................................................................................................12-6
Appendix A - Dolphin 75e Terminal Agency Information
Label Locations ...................................................................................................................A-1
Model Number and Serial Number ................................................................................A-1
RF Exposure Information (SAR)..........................................................................................A-1
x
xi
Customer Support
Product Service and Repair
Honeywell International Inc. provides service for all of its products through service centers throughout the world. To find your
service center, go to www.honeywellaidc.com and select Support > Contact Support > Service and Repair. Contact your
service center to obtain a Return Material Authorization number (RMA #) before you return the product. To obtain warranty or
non-warranty service, return your product to Honeywell (postage paid) with a copy of the dated purchase record.
For ongoing and future product quality improvement initiatives, the terminal comes equipped with an embedded device lifetime
counter function. Honeywell may use the lifetime counter data for future statistical reliability analysis as well as ongoing quality,
repair and service purposes.
Contacting Customer Support
To search our knowledge base for a solution or to log in to the Technical Support portal and report a problem, go to
www.hsmcontactsupport.com.
For our latest contact information, see www.honeywellaidc.com/locations.
Limited Warranty
For warranty information, go to www.honeywellaidc.com and click Resources > Warranty.
The limited duration of the warranty for the Dolphin 75e is as follows:
The duration of the limited warranty for terminals with an integrated imager is one year.
The duration of the limited warranty for touch screens is one year.
The duration of the limited warranty for batteries is one year. Use of any battery from a source other than Honeywell may result
in damage not covered by the warranty. Batteries returned to Honeywell International Inc. in a reduced state may or not be
replaced under this warranty. Battery life will be greatly increased when following the battery instructions in this user's guide.
The duration of the limited warranty for the Dolphin 70e Black HomeBase, Dolphin 70e Black eBase, Dolphin 70e Black Net
Base, Dolphin 70e Black Mobile Base, Dolphin 70e Black ChargeBase, and the Common QuadCharger is one year.
Warranty Disclaimer: Proper Use of a Touch Screen Mobile Device
If your device has a touch screen display, please note that a touch screen responds best to a light touch from the pad of your
finger or a Honeywell approved stylus. Using excessive force or a metallic object when pressing on the touch-screen may cause
damage to the tempered glass surface and may not be covered by the product's warranty.
How to Extend Your Warranty
Honeywell International Inc. offers a variety of service plans on our hardware products. These agreements offer continued
coverage for your equipment after the initial warranty expires. For more information, contact your Sales Representative,
Customer Account Representative, or Product Service Marketing Manager from Honeywell International Inc., or your Authorized
Reseller.
Send Feedback
Your feedback is crucial to the continual improvement of our documentation. To provide feedback about this manual, please
contact the Technical Communications department directly at ACSHSMTechnicalCommunications@honeywell.com.
xii
1 - 1
1

Getting Started

Out of the Box

Verify that the carton contains the following items:
Dolphin 75e handheld computer (terminal)
1 GB, 2 GB or 4 GB industrial grade microSD™ memory card (optional)
Rechargeable 3.7V Li-ion battery
USB charge/communication cable
Power adapter with regional plug adapters
Product documentation
If you ordered accessories for your terminal, verify that they are also included with the order. Be sure to keep the original
packaging in case you need to return the Dolphin terminal for service.
Memory Card Specifications
Honeywell recommends the use of Single Level Cell (SLC) industrial grade microSD or microSDHC™ memory cards with
Dolphin terminals for maximum performance and durability. Contact a Honeywell sales representative for additional
information on qualified memory card options.

Initial Setup for Dolphin 75e Terminal

Step 1. Install the Battery
Before installing the main battery, read the Guidelines for Battery Pack Use and Disposal on page 2-13.
The terminal is shipped with the battery packaged separate from the unit. To install the battery, follow the installation steps
illustrated. For information on how to remove the battery, see Replacing the Battery on page 1-11.
Important: All battery and connector doors must be present, undamaged, and properly closed to maintain the
environmental rating of the terminal.
Note: Standard battery and standard battery door shown.
Ensure all components are dry prior to placing the battery in the terminal. Mating wet components may cause
damage not covered by the warranty.
We recommend use of Honeywell Li-ion battery packs. Use of any non-Honeywell battery may result in damage
not covered by the warranty.
!
2
1
Battery Door Lock
1 - 2
Step 2. Charge the Battery
The power source for the Dolphin terminal is the 3.7V Li-ion rechargeable battery located under the battery door on the
back panel of the device. See Battery on page 2-8 for additional information on battery storage, use, and disposal.
Important: Removing the battery from the terminal erases all non-persistent memory. Always power off the terminal before
removing the battery. For information on how to remove the battery from the terminal, see Replacing the Battery
on page 1-11.
Before Initial Use
Dolphin terminals ship with the battery significantly discharged of power. After installing the battery in the terminal, charge
the battery with a Dolphin 75e compatible charging peripheral for a minimum of 4 hours for the standard battery pack or
6 hours for the extended battery pack.
When using the 70e-USB Charge/Communication cable to charge from a 500mA USB port on a host device, charge the
battery for a minimum of 6 hours for the standard battery and 8 hours for the extended battery.
Note: Inadequate source current may interfere with effective battery charging; see Important Charging Guidelines on page
2-10 for additional information.
Dolphin 75e model terminals are designed for use with the following charging devices and cables: 70e-HB, 70e-CB,
70e-EHB, 70e-NB, 70e-MB, 70e-MC, and 70e-USB ADAPTERKIT. See pages 2-1 and 2-2 for additional information on
peripherals and accessories.
We recommend use of Honeywell peripherals, power cables, and power adapters. Use of any non-Honeywell
peripherals, cables, or power adapters may cause damage not covered by the warranty.
Ensure all components are dry prior to mating terminals/batteries with peripheral devices. Mating wet
components may cause damage not covered by the warranty.
3
4
5
6
Apply pressure to the edges of the
battery door before engaging the lock to
ensure the door is properly closed.
!
!
1 - 3
Using the USB Charge/Communication Cable (Model 70e-USB ADAPTERKIT)
Dolphin 75e terminals ship with a USB Charge/Communication Cable and a power adapter with regional plug
adapters. The USB Charge/Communication cable provides two options for charging the terminal. Use the cable in
conjunction with the provided power supply adapter and plug adapter to charge the terminal from a power outlet
(Option 1) or connect the cable to a high-power USB port to charge from a host device (Option 2).
Warning: The terminal shall only be connected to CTIA certified adapters, products that bear the USB-IF logo or
products that have completed the USB-IF compliance program when using the micro USB port as a
charging source.
Option 1: Charging from a power outlet
Use only a UL Listed power supply, which has been qualified by Honeywell with an output rated at 5VDC and 1A with
the device.
Option 2: Charging from a high power USB port on a host device (PC)
Charging the battery through a USB port takes more time than direct charging using the provided power supply.
Inadequate source current may lengthen the charge time or prevent the battery from charging if the terminal is drawing
more current than supplied by the USB port. The maximum current supplied by a USB Host can vary from 100mA to
500mA. Do not attempt to charge the terminal from a 100mA source. An active Dolphin terminal uses more current
than supplied by a 100mA source causing the terminal to continue to draw power from the battery.
See Important Charging Guidelines on page 2-10 for additional information.
Note: Placing the terminal in Sleep (Suspend) mode while charging reduces the current draw of the terminal and
shortens the charging time of the battery.
USB Door
Plug Adapter
1
3
4
2
Micro USB Port
Power Adapter
5
Right Side Panel
of the Terminal
USB Charge/Communication Cable
USB Port
USB Door
1
3
2
Micro USB Port
Right Side Panel
of the Terminal
USB Charge/Communication Cable
1 - 4
Step 3. Complete the First Time Consumer Setup
To power on and set up the terminal:
1. Press the Power button .
2. Select a language, and then touch Next.
3. Select your region, and then touch Next.
4. Touch Cancel to bypass the advanced provisioning options and access the consumer setup.
5. Follow the on screen prompts for setting up the terminal, your WiFi connections, and creating a Microsoft® account
(optional). To learn more about what you can do with a Microsoft account, go to https://account.microsoft.com/about.

Unlocking the Screen

Swipe up from the bottom of the screen to unlock the terminal and access the Start screen.
For information on customizing the security feature, see Managing Security and Customizing the Screen Lock on page 5-2.
Screen Lock
1 - 5

About the Start Screen and App Access

Start is the first screen you see once you power on the terminal and unlock screen. You can add, delete, move, resize, or
group Tiles into folders for easy quick access. Tiles can be apps, contacts, maps, albums, or office files. Live Tiles provide
notifications and updates in real time (e.g., weather stats).
On Start , touch and hold a Tile, and then:
Drag the Tile to a new location on the screen.
Touch Unpin to delete the Tile.
•Touch the arrow to toggle through Tile sizes.
Drag the Tile on top of another Tile you want in the same folder. Select Name Folder to customize the folder name
On Start , swipe left on the screen to access the Apps list.
Swipe up and down to scroll through the apps.
Touch the app icon/name to open the app.
Touch and hold an app, and then select pin to start if you want to add it to the Start screen.
To find an app quickly from the list:
Touch a letter to alphabetically search for an app.
Enter the app name in the Search box, and then select .
Note: Due to model hardware differences, some inactive apps may appear on the App List even though they are not supported
by the Dolphin model type (e.g., the Phone app appears on WLAN only models). Selecting an inactive app icon has no
effect and will not cause any functional issues.
Tiles
Swipe left to view the
Apps list or down to
view more Tiles.
Start Apps List
Notification/Status Bar
1 - 6

Accessing the Action Center from the Status Bar

To view the battery charge level (%), details about a notification or to quickly access and modify settings, touch and hold the
status bar at the top of the screen and then drag down.
The battery charge level (%) shows in the upper right corner of the screen.
Touch any notification to open the related app and access additional settings or information.
Touch All Settings to access system and application settings.
Touch to access the Wi-Fi settings screen where you can view available networks, add a Wi-Fi network, or turn
Wi-Fi networking On or Off.
Touch to turn the Bluetooth technology on or off.
Touch Rotation lock to turn on or off automatic screen rotation when you rotate the terminal 90 degrees.
Select Expand to view more quick actions.
To close the action center, swipe up from the bottom of the screen.
Customizing the Quick Actions
To customize the action center:
1. From the Action Center, select All Settings > System > Notifications & actions.
2. Touch the quick action you want to change.
3. Select a new app from the list.
Action Center
Expanded Action Center
1 - 7
Changing Notification Behaviors
If you want to keep notifications hidden when the screen is locked:
1. From the Action Center, select All Settings > System > Notifications & actions.
2. Turn any of the following settings Off to limit access or hide notifications. By default, these settings are On .
Show notifications in action center when my phone is locked.
Show notification on the lock screen.
Show and sound alarms and reminders when my phone is locked.
You can also set how and when specific apps show notifications. For more information, see Changing App Specific
Notifications on page 5-3.
Common Status and Notification Icons
Note: To view details about the status of the WLAN (Wi-FI) and Bluetooth radio connections, swipe down from the top of
the screen to expand the Action Center.
Icon Meaning Icon Meaning
Note: Status and notification icons are hardware and software dependent. Some of the icons listed below may not be
relevant for your Dolphin model.
An app or service is using terminal location
information.
Sound is turned Off.
New notification in the Action Center. Vibrate mode is turned On.
Wi-Fi is turned On, there is an active Wi-FI
network connection and the signal strength is
strong.
Battery charge level left on the battery.
Wi-Fi is turned On, there is an active Wi-Fi
network connection but the signal strength is
weak.
Battery saver mode is turned On.
Data is being transferred over the Wi-Fi network
connection.
Terminal is connected to external power.
When the battery is charging the battery charge and
external power icons toggle off and on.
Bluetooth is turned On, the terminal is paired to
another device with Bluetooth technology and the
connection between terminal and paired device is
active.
Airplane mode is turned On.
Terminal is connected to a Virtual Private
Network (VPN).
1 - 8
About Cortana Voice Assistant
Cortana is your personal assistant app that makes daily tasks easier and faster by using voice commands, simple
questions, and quick screen input. Here are some of the things Cortana can help you with:
Send an e-mail or message.
Schedule a meeting.
Set a reminders for an important tasks or events.
Check your location, get directions.
Get up-to-date traffic and weather info.
To get started with Cortana you need an active Wi-Fi connection and a Microsoft account.
Press the Search button or the touch the Cortana tile on the Start screen.
This feature is not available in all languages or regions. For information on how to use Cortana or to view information on
availability, go to http://windows.microsoft.com/support. If you do not want to use Cortana or it is not available in your
country or region, you can still use the Speech functionality on your the terminal to input search criteria.
Turning Cortana Off
To turn Cortana On or Off:
1. Press the Search button .
2. Touch .
3. Select Notebook > Settings.
4. Turn Cortana Off
and restart the terminal.
Using Speech
If Cortana is turned off or unavailable in your region, you can still use Speech to input search criteria.
When you use the Microsoft speech recognition service, the words you speak and the supporting data are sent to Microsoft
to provide and improve the service. An active Internet connection is required and the “Get to know me” option under the
Privacy settings must be turned On.
To learn about turning on and adjusting the Speech feature, see Configuring the Speech Feature on page 5-12.
To start a search in the Bing browser:
1. Press the Search button to open the browser.
2. Select Search the web and Windows.
3. Touch the voice icon
.
Listening ... appears next to the icon when Speech is active and ready for a voice command.
4. Say what want to type in the search box.
5. Select from the preliminary search results or touch return
on the keyboard to see more.
1 - 9

Navigation/Function Buttons

The Dolphin terminal has seven navigation/function buttons.

Virtual Keyboard

The virtual keyboard appears when you open an application or select a field that requires text or numerical input. The content of
the keyboard may vary depending on the application in use and the input field requirements.
Using the Virtual Keyboard
During text input, you may need to switch between keyboard modes to access additional character sets (e.g., function keys,
symbols, and numbers). Each keyboard mode, includes navigation keys, which allow you to quickly switch between modes.
Touch the abc key to switch to the Qwerty Mode, and the &123 key to switch to the Numeric Mode. Touch and hold the
period “. key to access additional symbols (e.g., dash “-”, exclamation point “!”, question mark “?”, colon “:”) and
for
emoticons.
See Time and Language Settings on page 5-11 for additional information on configuring keyboard & input methods.
Note: The content of the keyboard and the mode initially displayed may vary depending on the application in use and the
input field requirements.

Turning Power On/Off

To turn the terminal On, press and release the Power button .
To turn the terminal Off:
1. Press and hold the Power button .
2. When the message, “slide down to power off” appears, release the button and swipe down toward the bottom of the screen.
You should always power off the terminal before removing the battery. For information on removing the battery, see Replacing
the Battery.
Button Function
Back Return to the previous screen or press and hold to open the App switcher.
Administrator
or Developer
Defined
By default, no function is assigned to this button. For information on advanced tools and
resources for IT professionals, go to https://technet.microsoft.com.
Scan
Wake the terminal from Sleep mode.
Trigger the scanner/imager.
Search
If Cortana is turned Off, press to search the terminal and Web using Bing.
If Cortana is turned On, press to ask a question or initiate a voice command. To learn more
about Cortana, go to www.windowsphone.com.
Start Return to the Start screen.
Right & Left
Side
Trigger the scanner/imager.
Volume
Press to raise or lower the volume of the active speaker. The status bar briefly expands when
you press either the volume up or down button.
Use the slider to adjust the volume for the Ringer + Notifications or touch the down arrow to
access the volume adjustment for Media and apps.
1 - 10

Turning Sleep Mode (Suspend Mode) On/Off

To save battery power, the touch panel display dims, and then turns off after a period of inactivity. If the display stays off longer
than the set time limit, the terminal enters sleep mode.
To wake the terminal from sleep mode and unlock the screen:
1. Press and release the Power button .
2. Swipe up from the bottom of the screen to unlock the terminal.
To manually place the unit in Sleep mode, press and release the Power button .
To adjust the time out limits:
1. Touch Settings on the Apps list screen.
2. Do one of the following:
Select Extras > sensor settings to adjust the time out limit for when the touch panel dims and turns off after a period of
inactivity.
Select Personalization > lock screen to adjust the display lock (Sleep) time out limit.

Turning Airplane Mode On/Off

Tu r n Airplane mode on to quickly disable all the terminal radios that transmit voice or data.
Note: While in Airplane mode, you can still turn the Wi-Fi or Bluetooth radio back On.
To toggle Airplane Mode On or Off.
1. Swipe down from the top of the touch screen to open the action center.
2. Select Expand.
3. Touch Airplane mode to toggle the mode On or Off. When Airplane Mode is turned on, shows on the status bar.
1 - 11

Replacing the Battery

Before replacing the battery, read the Guidelines for Battery Pack Use and Disposal on page 2-13. For battery replacement part
numbers, see Replacement Battery Specifications on page 2-9.
The following illustrations depict a standard battery with a standard battery door; however, battery removal and installation
procedures are the same for the extended battery and extended battery door.
To replace the battery:
1. Power Off the terminal.
2. Unlock and remove the battery door.
3. Pull the battery latch back and remove the battery.
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. The battery should be disposed of
by a qualified re-cycler or hazardous materials handler. Do not incinerate the battery or dispose of the battery with
general waste materials.
Ensure all components are dry prior to mating terminals/batteries with peripheral devices. Mating wet components
may cause damage not covered by the warranty.
We recommend use of Honeywell Li-ion battery packs. Use of any non-Honeywell battery may result in damage not
covered by the warranty.
!
Battery Door Lock
Battery Latch
1 - 12
4. Insert the new battery and install the battery door.
5. Apply pressure to the edges of the battery door to ensure the door is properly closed. Engage the door lock.
6. Press the Power button .
Important: All battery and connector doors must be present, undamaged, and properly closed to maintain the environmental
rating of the terminal.

Restarting the Terminal

You may need to restart the terminal to correct conditions where an application stops responding to the system or the terminal
seems to be locked up.
Press and hold the Power button . When the message, “slide down to power off” appears, release the button and swipe
down toward the bottom of the screen. Press the Power button to turn the terminal back on.
To perform a restart if the touch panel display is unresponsive:
Press and hold the Power button down for approximately 13 seconds. The terminal automatically restarts.

Resetting the Terminal

You may need to perform a Factory reset (clean boot) if you are transferring the terminal to a new owner that requires the use
of a different Microsoft account and a clean configuration without any of the custom apps, settings, and data you added. A reset
may also be required if the terminal has become unresponsive and all other recovery methods have failed. If you are transferring
ownership, use Method 1 (see below) to reset the terminal back to the factory state. If the terminal is unresponsive, use
Method 2 (on page 1-13).
When a reset is performed, all personal content is erased (e.g., emails, pictures, contacts) and all factory default settings are
restored on the terminal. The reset discards any account information you added, including your Microsoft account information.
Only installed Microsoft over-the-air (OTA) updates persist after a reset is performed.
Method 1
To perform a Factory Reset (Clean Boot):
1. Touch Settings on the Apps list screen.
2. Touch System > About.
3. Select Reset your phone.
4. If you want to Also erase SD card, touch the box to select the option.
Caution: A Factory Reset (Clean Boot) erases the memory in the terminal, including all applications and data files,
with the exception of those found in the removable storage. Any custom provisioning must be
reimplemented after a Factory Reset.
!
1 - 13
5. If you want to Also remove provisioned content from my workplace, touch the box to select the option.
6. Touch Yes, and then Yes again to confirm restoring the factory settings.
Once the terminal resets, the language selection screen appears. For more information, see Complete the First Time
Consumer Setup on page 1-4.
Method 2
To perform a Factory Reset if your touchscreen is unresponsive and all other recovery methods have failed:
1. Press and hold the Volume Down
and Power buttons simultaneously until a large exclamation mark appears
on the screen.
Note: Continue to hold the buttons down until the exclamation mark appears even if the Microsoft Feedback app tries
to load.
2. Press the following buttons in this order: Volume Up > Volume Down > Power > Volume Down .
Once the terminal resets, the language selection screen appears. For more information, see Complete the First Time
Consumer Setup on page 1-4.

Connecting the Terminal to a Computer (PC) via a USB Connection

You can transfer files (e.g., pictures, music, and videos) between your computer and the terminal using the supplied USB
Charge/Communication cable or a Dolphin 70e Black HomeBase with a standard USB cable.
Note: The terminal supports Hi-Speed USB communication (USB 2.0) with a maximum data transfer rate of 480 Mbps.
Using the Windows Phone App to Connect
1. Connect the terminal to the PC using the USB charge/communication cable supplied.
2. If you have a computer running Windows
®
10, open the Phone Companion app from Start > All apps.
If your have a computer running Windows 8 or Windows 8.1, the Windows Phone® app automatically opens when you
connect the terminal to the computer using the USB charge/communication cable supplied
If you have a computer running Windows 7 or Mac, go to www.windowsphone.com to download and install the Windows
Phone app for desktop or Mac.
3. In the Phone Companion app, select Windows as your terminal platform, and then set your sync preferences.
In the Windows Phone app, set your phone name and sync preferences. You can always modify your preferences later
by selecting Settings.
USB Port
USB Door
1
3
2
Micro USB Port
Right Side Panel
of the Terminal
USB Charge/Communication Cable
1 - 14
Using File Explorer or Windows Explorer to Transfer Files
To move files between your Dolphin terminal and PC without using the app:
1. Connect the terminal to the PC using the USB charge/communication cable supplied.
2. Depending on the Windows operating system either open File Explorer or Windows Explorer.
3. Under Computer, click on Windows Phone > Phone.
4. You can now copy, delete and/or move files or folders between the computer and the terminal or a microSD card
installed in the terminal as you would with any other storage drive (e.g., cut and paste or drag and drop).
Changing USB Permissions and Notifications
1. In the Apps list, touch Settings .
2. Touch Devices > USB.
3. Select the options you want to turn On or Off .
Ask me before allowing other PCs to connect to my mobile device using USB.
Notify me if my mobile device is charging slowly over USB.
The Dolphin 75e should only be connected via its microUSB connector to CTIA certified adapters, products that bear the
USB-IF logo or products that have completed, the USB-IF compliance program.
2 - 1
2

Hardware Overview

Standard Configuration for the Dolphin 75e

WLAN, WPAN, NFC & Camera
Windows 10 IoT Mobile Enterprise
Qualcomm APQ8074AB Processor
2GB RAM X 16GB Flash
3.7V Li-ion rechargeable standard or extended battery pack
Dedicated imager capable of decoding standard 1D and 2D bar code symbologies
8.0 megapixel auto focus color camera
802.11a/b/g/n/ac and Bluetooth
Near Field Communication (NFC) support

Peripherals for the Dolphin 75e

Each of the following items is sold separately to enhance the capabilities of your Dolphin terminal. Dolphin 70e Black
peripherals are compatible with Dolphin 75e terminals.
Dolphin 70e Black HomeBase
(Model 70e-HB)
The HomeBase is a charging and communication cradle equipped with a USB host port that is Hi-Speed 2.0v compliant,
which enables the terminal to interface with the majority of PC-based enterprise systems. This device also contains an
auxiliary battery well that charges a spare Honeywell standard or extended battery pack.
For more information, see Dolphin 70e Black HomeBase (Model 70e-HB) on page 8-1.
Dolphin 70e Black eBase (Model 70e-EHB)
The Ethernet Base (eBase) enables a single Dolphin 75e terminal to communicate with a host device over an Ethernet
network. In addition, the ebase is equipped with a USB host port that is Hi-Speed 2.0v compliant, which enables the
terminal to interface with the majority of PC-based enterprise systems. This device also contains an auxiliary battery well
that charges a spare Honeywell standard or extended battery pack.
For more information, see Dolphin 70e Black eBase (Model 70e-EHB) on page 9-1.
Dolphin 70e Black Mobile Base (Model 70e-MB)
The Mobile Base is a charging cradle designed specifically for in-premise and in-transit data collection applications. It
features a flexible mounting bracket, an integrated speaker with volume control, and a cigarette lighter adapter to adapt it to
your mobile environment.
For more information, see Dolphin 70e Black Mobile Base (Model 70e-MB) on page 10-1.
Dolphin 70e Black ChargeBase (Model 70e-CB)
The ChargeBase is a 4-slot charging cradle that holds, powers, and charges terminals.
For more information, see Dolphin 70e Black ChargeBase (Model 70e-CB) on page 11-1.
Dolphin 70e Black Net Base (Model 70e-NB)
The Net Base enables up to four Dolphin 75e terminals to communicate with a host device over an Ethernet network. In
addition, the Net Base provides a second RJ45 Ethernet port for connection to an additional device such as a printer,
workstation, eBase, or another Net Base.
For more information, see Dolphin 70e Black Net Base (Model 70e-NB) on page 12-1.
QuadCharger (Model COMMON-QC)
The QuadCharger is a compact 4-slot battery charging station designed for use with Dolphin 75e 3.7V Li-ion rechargeable
batteries. For additional information on the common QuadCharger, visit the Dolphin 75e product page at
www.honeywellaidc.com or contact your local sales representative.
2 - 2

Accessories for the Dolphin 75e

Each of the following items is sold separately to enhance your terminal’s capabilities.
Note: When using accessories where the terminal is worn on the body, the terminal’s touch panel must face away from the
body.
Dolphin 70e Black Mobile Charger (Model 70e-MC)
The Mobile Charger is a charging cable that connects the terminal directly to a 12 Volt DC power source, such as a
cigarette lighter port inside a vehicle, eliminating the need for a cradle. Intelligent battery technology on-board the terminal
ensures proper charging. The Mobile Charger is an ideal low-cost charging solution for in-transit mobile applications.
USB Charge/Communication Cable Adapter Kit (Model 70e-USB ADAPTERKIT)
The Dolphin USB charge/communication cable adapter kit is an all-in-one solution for charging and communication. Use
the 70e-USB cable in conjunction with the included power supply adapter and plug adapter to charge the terminal from a
power outlet or connect the cable to a high-power USB port to charge from a host device. The 70e-USB cable also supports
communication with a computer without the need for a cradle. See Connecting the Terminal to a Computer (PC) via a USB
Connection on page 1-13.
Holsters (Model HOLSTER-2 and 6000-HOLSTER)
A holster provides convenient storage for the Dolphin 75e terminal in mobile environments. Long and short holster models
with integrated belt clips and spare battery pouches are available.
Wrist Lanyard (Model SL-LANYARD-1)
The black wrist lanyard attaches to the bottom corner of the terminal providing additional security from accidental drop
during terminal use.
Stylus (Model 75e-Stylus)
The stylus has a special tip for added accuracy and ease when operating the touch panel. The tether is a coiled, elastic
cord, which secures the stylus to the terminal to prevent accidental loss. The stylus may be ordered with or without the
tether.
Battery Door Kits
Replacement battery door kits are available for both standard and extended battery door types. See Important Battery and
Battery Door Replacement Guidelines on page 2-9 before ordering battery door kits for your terminal.
Battery (Models 70e-BTSC and 70e-BTEC)
The 3.7V Li-ion rechargeable battery provides the main power for the terminal. See Battery on page 2-8 for battery
specifications, replacement part numbers, and guidelines for use and disposal.
Protective Rubber Boot (Model 70e-BOOT)
Protective Black Rubber Enclosure provides added protection.
2 - 3

Features of the Dolphin 75e

Front, Bottom, and Right Panels
For a description of each callout, see page 2-4.
Search Button
Touch Panel
Scan Button
Front Speaker
Battery Status and Notification LED
Back Button
Front Digital Microphone
Scan Status LED
USB Door/Micro USB Port
Administrator or
Developer Defined
Button
Right Scan Button
Start Button
Bottom Speaker
Fastener for an Optional Wrist Lanyard
or Stylus Tether
2 - 4
Feature Descriptions: Front, Bottom, and Right Panels
Back Button
The Back button returns you to the previous screen. When you press and hold the Back button, the App switcher
opens allowing you to view and switch between recently used apps.
Bottom Speaker
The integrated bottom speaker sounds audio signals as you scan bar code labels and enter data. The integrated speaker
also supports playback of wave and MP3 files, software mixer, and speaker phone for VoIP audio.
Digital Microphone
The integrated digital microphone, located on the front of the terminal provide audio input for handset VoIP calls when a
headset is not plugged into the Audio Jack (see page 2-7). When a headset is plugged into the Audio Jack, the terminal
defaults to the microphone on the headset. By default, the front microphone is also used for speaker phone VoIP calls,
voice command audio input, and recording sound.
Front Speaker
The front speaker is the receiver for handset VoIP calls.
Fastener for an Optional Wrist Lanyard or Stylus Tether
The fastener provides access for attaching an optional wrist lanyard or stylus tether.
Battery Status and Notification LED
The light emitting diode (LED) located above and to the right of the display panel indicates the battery charge status. The
LED also illuminates briefly during power up and a reboot. For detailed information on settings and meanings, see
Understanding the Battery Charge Status LED Indicator on page 2-10.
The LED may also flash blue if the notifications setting has been turned on for select applications. To learn how to change
app notification settings, see Changing App Specific Notifications on page 5-3.
Start Button
The Start button returns you to the Start screen, see page 1-9.
Administrator or Developer Defined Button
By default this button is left unassigned (open) for advanced administrator and developer customization. To learn
more about Microsoft advanced tools and resources for IT professionals, go to https://technet.microsoft.com.
Right Scan Button
The right button triggers the scanner/imager.
Search Button
The Search button functions differently depending on your Cortana or Speech settings. If Cortana is turned Off,
press the button to search the terminal and Web using the Bing browser. If Cortana is turned On, press to ask a question
or initiate a voice command. To learn how to turn Cortana On or Off, see About Cortana Voice Assistant on page 1-8.
Scan Button
The Scan button functions as a system wake-up control if the terminal has entered Sleep mode (Suspend mode). The
button also triggers the scanner/imager.
Loading...
+ 96 hidden pages