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TABLE OF CONTENTS
Customer Support ....................................................................................................................... vii
EX20 Imager Engine Field of View/Resolution.........................................................77
viCK65 Mobile Computer
Customer Support
Technical Assistance
To search our knowledge base for a solution or to log in to the Technical Support
portal and report a problem, go to www.hsmcontactsupport.com.
For our latest contact information, see www.honeywellaidc.com/locations.
Product Service and Repair
Honeywell International Inc. provides service for all of its products through service
centers throughout the world. To find your service center, go to
www.honeywellaidc.com and select Support. Contact your service center to obtain
a Return Material Authorization number (RMA #) before you return the product.
To obtain warranty or non-warranty service, return your product to Honeywell
(postage paid) with a copy of the dated purchase record. To learn more, go to
www.honeywellaidc.com and select Service & Repair at the bottom of the page.
For ongoing and future product quality improvement initiatives, the mobile
computer comes equipped with an embedded device lifetime counter function.
Honeywell may use the lifetime counter data for future statistical reliability
analysis as well as ongoing quality, repair and service purposes.
Limited Warranty
For warranty information, go to www.honeywellaidc.com and click Get Resources >
Product Warranty.
CK65 Mobile Computervii
viiiCK65 Mobile Computer
CHAPTER
1
ABOUT THE COMPUTER FEATURES
This chapter introduces the CK65 Mobile Computer. Use this chapter to learn
about the basic computer features, functions, and accessories.
About the CK65 Mobile Computer
CK65 mobile computers, built on the Mobility Edge™ platform, deliver real-time
connectivity, advanced data capture, and future-proof investment protection.
A 4-inch touchscreen with the option to choose between an alphanumeric or
numeric keypad with function keys provides the flexibility to fit current and future
application environments. CK65 models are equipped for fast Wi-Fi connectivity
with a WLAN 802.11a/b/g/n dual-band radio and Bluetooth (v5.0) technology that
includes Bluetooth Low Energy (BLE) support.
All models are available with either a N6703SR (1D/2D) high performance imager
or an EX20 Near/Far (1D/2D), high performance 2D imager for long range
scanning applications up to 15.2 m (50 ft).
Note: Throughout this manual, all versions of the mobile computer are referred to as the
CK65 unless information is specific to a particular model type.
Model Overview
Available Features
Android 8 operating system, upgradeable through Android Rx
Bluetooth™ V5.0 and Bluetooth Low Energy (BLE) technology support x
NFC technology for short-range wireless data exchangex
Mid-tier rugged specifications with IP64 sealingx
Customer-accessible microSD™ slot for removable memory cards up
to 512 GB (SDXC/SDHC/SDIO-compliant)
Value-added software components supporting specialized imaging
and OCR functions
13-megapixel color camera, 4K video with image stabilization and
advanced software features for enhanced exposure control
x
x
x
x
x
2CK65 Mobile Computer
Features of the CK65
Scan Buttons
Microphone
Power Button
Ambient Light
Sensor
Touch Panel
Keyboard
(model dependent)
Keypad Status LEDs
Notification/Scan/
Battery Status LEDs
Imager Window (LED/Laser Aperture)
CK65 Mobile Computer3
Camera Lens
and Flash
(optional)
Battery
Scan/Aux Button
Battery Latch
(under hand strap)
MicroSD Card Door
(battery and hand strap removed)
Laser Safety Label Location
Hand Strap
I/O Connector
Scan/Aux Button
CK65 Model with N6703 Imager
Speaker Port
Speaker Port
4CK65 Mobile Computer
Camera Lens
and Flash
(optional)
Battery
Scan/Aux Button
Battery Latch
(under hand strap)
MicroSD Card Door
(battery and hand strap removed)
Laser Safety Label Location
Hand Strap
I/O Connector
Scan/Aux Button
CK65 Model with EX20 Imager
Speaker Port
Speaker Port
CK65 Mobile Computer5
About the Battery
The computer uses a rechargeable Li-ion battery as its main power source. Several
factors determine the life of your battery, such as display brightness, display
timeout, input device, extreme temperature, and usage. Honeywell recommends
that you keep the battery charged at all times to prevent data loss.
CK65 computers are designed for use with battery model AB18 manufactured for
Honeywell International Inc. CK3 battery models AB17 and 1001AB01 may be
used with the CK65.
Note: To view specifications specific to your battery model, see the battery insert supplied
with the battery.
For a list of compatible accessories for the CK65 mobile computer series and their
part numbers, see the CK65 Accessory Guide, available for download from the
CK65 product page at www.honeywellaidc.com. Contact your local sales
representative for replacement battery ordering information.
Caution: Read Battery Recommendations and Safety Precautions on page 10
and all cautionary markings on the battery, charging peripheral, and
device using the battery before attempting to install, use, or charge
the battery.
Charge the Battery Before Use
CK65 computers ship with the battery significantly discharged of power. Fully
charge the battery before using your computer for the first time. You can charge
the battery with a CK3 series charging accessory before or after you install the
battery in the computer.
CK65 Charging Accessory AB18 Charge Times
AC20 quad chargerup to 6 hours
AD20 single dockup to 6 or 7 hours
AD21 Ethernet multidockup to 7 hours
AD22 charge-only multidockup to 7 hours
AV10 vehicle dockup to 7 hours
DX2 or DX4 with FlexDock cup 1002UC02up to 7 hours
Universal wall mount chargerup to 6 hours
Note: Using the computer while charging the battery increases the time required to reach
a full charge.
6CK65 Mobile Computer
Replace the Battery
When battery power is low, you have the choice to either charge the battery in the
computer, or replace it with another fully charged battery. Spare batteries can be
purchased separately.
Caution: Ensure all components are dry prior to placing the battery in the
To replace the battery:
1. Save your files and close any open applications.
2. Press and hold the Power button until the options menu appears.
3. Tap Swap Battery. Follow the on-screen instructions to place the unit in battery
swap mode.
4. Release the end of the hand strap at the bottom of the computer.
5. Push the battery latch toward the battery to release the lock.
6. Lift up the edge of the battery and remove it from the computer.
7. Insert the charged battery into the computer.
computer terminal. Mating wet components may cause damage not
covered by the warranty.
8. Press down on the bottom edge of the battery to engage the lock.
9. Attach the hand strap.
About the Battery Status
To view detailed information on your battery, such as use statistics, amount of
charge remaining, and battery health information:
1. Open the Settings app .
2. Select either Battery or Honeywell Settings > Battery Optimizer.
You can also use the battery icon at the top of the screen in the Status bar to see
battery charge information. The icon changes depending on the charge level.
Battery Status Icons
IconStatus
The battery charge is at 100%.
The battery charge is at 50%.
The battery charge is low. You need to charge or replace the battery soon.
CK65 Mobile Computer7
IconStatus
Battery Status LED
The battery is critically low. You need to replace the battery now or connect the computer
to a charging accessory.
The computer is connected to external power and the battery is charging.
There is a battery error. Install another battery. If the problem persists, contact Honeywell
Technical Support.
Along with the battery icon, there is a battery status LED below the touch screen.
The LED color and behavior (e.g., steady on, blinking, or off) indicates the charging
status of the battery. To view status descriptions and to learn how to modify the
Battery LED behavior, see About the Battery Status LED Setting on page 8.
About the Battery Status LED Setting
You can change the behavior of the Battery status LED if the out-of-box behavior
for a charging battery (blinking green) is not acceptable to your environment.
You can choose one of three options:
•Honeywell Battery LED (factory default, out-of-box configuration)
•Default Battery LED (optional Android OS configuration)
•No Battery LED
Honeywell Battery LED Behavior (Factory Default/Out-of-Box Configuration)
Connected to PowerLED StateDescription
NoBlinking amberBattery level is below 15%
NoOffBattery level is more than 15%
YesSteady amberBattery level is between 0% and 60%
YesBlinking greenBattery level is between 60% and 95%
YesSteady greenBattery level is above 95%
EitherBlinking redBattery error
8CK65 Mobile Computer
Default Battery LED Behavior (Optional Android OS Configuration)
Connected to PowerLED StateDescription
NoBlinking redBattery level is below 15%
NoOffBattery level is 15% or more
YesSteady redBattery level is below 15%
YesSteady amberBattery level is between 15% and 90%
YesSteady greenBattery level is 90% or more
Select the No battery LED setting if you want to use the LED as a notification LED
for applications or device management solutions. For more information on how to
use the LED as a notification LED, see http://developer.android.com/guide/
topics/ui/notifiers/notifications.html.
Change the Battery Status LED Behavior
To change the battery status LED behavior:
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings > Honeywell Settings > Battery LED.
3. Choose one of the options:
•Default Battery LED (optional Android OS configuration)
•Honeywell Battery LED (factory default/out-of-box configuration)
•No Battery LED (disable battery LED)
Check the Battery Level and Usage
In addition to the Battery status icon and LED, you can monitor the battery status
from the Settings app.
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings > Battery.
The current percentage of battery power remaining and the amount of usage
time left on the battery appear on the screen.A list shows the battery usage for
individual apps and services. For usage details, select one of the apps or services in the list. You can also access the Battery saver feature from the battery
screen.
CK65 Mobile Computer9
About Battery Life and Conservation
If you store the battery outside of the computer for long periods of time, the battery
slowly discharges. To maintain battery performance, storing the battery in a
charger is recommended. Use the reference table below to learn about how to
conserve battery power.
When You Want to:Do this to Save Battery Power:
Use the computer and the low
battery status icon appears or
the battery light turns on.
Stop using the computer for
5 minutes or more.
Store the computer for more
than a day.
Store the battery outside of the
computer.
Do one of the following:
•Connect the computer to a charging accessory.
•Replace the Battery (see page 7).
Make sure that the low battery status icon is not on the screen
and that the battery status LED is not on. Press and release the
Power button to put the computer to sleep.
•If you are storing the computer for a few days (e.g., over the
weekend), install a fully charged battery or connect the
computer to a power source.
•If you are storing the computer for a longer period of time,
remove and charge the battery. When the battery is done
charging, store both the battery and the computer in a cool
location.
•If you store the battery for several months, recharge the
battery periodically to keep it at peak performance.
Store the batteries in a charger.
Battery Recommendations and Safety Precautions
Caution: Improper battery replacement or incompatible device usage may
result in risk of burns, fire, explosion, or other hazard. Dispose of
lithium-ion batteries according to local regulations. Risk of fire and
burns if improperly handled. Do not open, crush, heat above 50°C
(122°F) or incinerate.
•For maximum battery life, charge the battery at 20 °C (68 °F) to 25 °C (77 °F)
and store at 23 °C (73 °F).
•Do not store the battery at temperatures above 60 °C (140°F). Storage above
60 °C (140°F) may damage the battery.
•Charge the battery before use. Battery ships with only a partial charge.
•See Charge the Battery Before Use on page 6 for approved charging methods.
Use of this battery in other devices could result in damage to the device or
battery.
•Avoid dropping the battery or computer. If you suspect that the battery or
computer is damaged, send it to a Honeywell service center for inspection.
•Discarded batteries may create a safety hazard. Before disposal, cover the
battery contacts with electrical insulating tape.
10CK65 Mobile Computer
•Do not modify the battery or attempt to insert foreign objects into it.
•Do not solder directly to the battery contacts.
•Do not drop the battery or apply mechanical shocks or pressure to it.
•Do not disassemble or open, crush, bend or deform, puncture, shred or burn the
battery.
•Do not immerse the battery pack in water or get the battery pack wet before
proper installation in the computer.
Enable Airplane Mode
If you do not need to connect to any wireless networks, you can enable Airplane
mode to turn Off the radios and save battery power.
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings > Network & Internet.
3. Tap the toggle button next to Airplane mode. An airplane icon appears in the
status bar to indicate Airplane mode is turned On.
Power On the Computer
After you have fully charged and installed a battery, power on the computer for the
first time:
•Press and hold the Power button for approximately 3 seconds, and then release
the button.
Welcome Screen
The first time you power on the computer, a Welcome screen appears. Select a
language and then tap Start. You can either scan a configuration bar code or select
manual to set up the computer. To learn more about how to Scan Bar Codes, see
page 41.
During the manual setup process, follow the prompts on the screen to:
•Set up the Wi-Fi network connections.
•Set the time, date, and time zone, if no Wi-Fi connection is available.
•Personalize (name) the computer.
•Set up security and privacy options.
CK65 Mobile Computer11
Once you complete the initial setup, the Welcome screen no longer appears when
you power on the computer and Provisioning mode is automatically turned Off
(disabled). Scanning a bar code to install applications, certificates, configuration
files, and licenses on the computer is restricted when Provisioning mode is turned
Off. To learn more About Provisioning Mode see page 63.
Unlock the Screen
The screen lock automatically activates every time the computer is turned On or
when the computer wakes from sleep mode.
•Swipe up from the lock icon at the bottom of the screen.
The level of security provided depends on the type of lock set (e.g., Swipe, Pattern,
PIN, or Password). The default setting, Swipe, provides no protection against
unauthorized access to your computer.
Change the Screen Lock to Protect the Computer
After you start using the computer, you should change the screen lock to prevent
unauthorized persons from accessing the computer after the screen lock activates,
unless they input the correct password, pin, or pattern.
The recommended setting for the Screen lock is to enable a Password lock. Use a
strong password value (e.g., include numbers, characters, special characters, and
mix character case).
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings > Security & location > Screen lock.
3. Choose one of the following options:
•None
•Swipe
•Pattern
•PIN
•Password
4. Follow the on-screen prompts to complete the setup.
5. Exit the Settings app.
12CK65 Mobile Computer
Configure the Screen Backlight
Scan Status LED
The display has an ambient light sensor that automatically adjusts the backlight
intensity to conserve power and ensure the display is readable. You can also
manually set the backlight intensity if you do not want to use the automated
adaptive brightness feature.
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings > Display.
3. Choose one of the following options:
•To have the computer automatically adjust the brightness for your work
environment, turn On the Adaptive brightness setting. You can tap
Adaptive brightness to toggle the feature On or Off.
•To set the brightness level manually, verify the Adaptive brightness feature
is turned Off, and then select Brightness level. Adjust the slider to set the
brightness level.
About the Scan Status LED
The Scan Status LED indicates the read status of the imager when scanning a bar
code. The Scan Status LED is located below the touch screen.
Scan Status LED Descriptions
LED ColorDescription
GreenGood read of a bar code.
RedFailure to scan bar code.
Check to make sure you have the correct symbology enabled.
Note: The behavior of the Scan Status LEDs is determined by the scanning notification
settings (see page 39).
To learn more about how to use and configure the imager engine for scanning, see
Use the Image Engine beginning on page 33.
CK65 Mobile Computer13
About the Keypad
Alphanumeric KeypadNumeric Keypad
Orange Key Status LED
Green Key Status LED
The CK65 is available in two keypad configurations.
Keypad LEDs
Special characters and alternate functions are entered by pressing color-coded key
sequences. Keypad LEDs located at the bottom of the keypad, indicate when a
color-coded modifier key is active. All models include both orange and green
modifier keys for typing alternate characters, symbols, and functions.
14CK65 Mobile Computer
Keypad LED Descriptions
T
A
A
YY
Status LEDColorDescription
Orange Modifier Key StatusOrangeIlluminated when the orange modifier key is enabled.
Green Modifier Key StatusGreenIlluminated when the green modifier key is enabled.
About the Color-Coded Keys
Use the keypad color-coded modifier key(s) to access all the characters, numbers,
symbols and functions marked on the computer keys and keypad overlay.
Note: On either keypad, you can lock the modifier key On and type only symbols or special
characters by pressing the orange or green modifier key twice in rapid succession.
Press the modifier key again to unlock the modifier.
Enter Characters on the Alphanumeric Keypad
Computer models with a Alphanumeric keypad include orange and green modifier
keys for typing symbols and special characters. The keypad also has customizable
auxiliary keys (F1 to F5) that can provide up to five additional key functions.
To learn more about customizing the key functions, see Remap a Button or Key on
page 25.
To type an alphabetic character or a number:
•Press the relevant character or number key.
To type a symbol or special character:
1. Press the orange or green modifier key.
2. Press the key for the symbol or special character.
Example: Press and then to type a question mark.
To type a single uppercase alphabetic character:
1. Press the orange modifier key then .
A will display in the status bar to indicate that shift is On.
2. Press the character. The shift notifier in the status bar will turn Off.
Example: Press , then to type the capital letter Y.
CK65 Mobile Computer15
To type all uppercase alphabetic characters:
B
B
B
CC
OO
LL
DD
8
F1F1
9
.
1. Press the orange modifier key then .
A will display in the status bar while caps lock is on.
2. Press the character keys.
3. Press the orange modifier key and again to turn caps lock Off.
Example: Press and then to type the word COLD in all caps.
Enter Characters on the Numeric Keypad
Computer models with a numeric keypad include orange and green modifier keys
for typing alphabetic characters and special characters as well as accessing
functions. The keypad also has customizable auxiliary keys (F1 to F12) that when
used in conjunction with the green modifier key can provide up to 24 additional key
functions.
To learn more about customizing the key functions, see Remap a Button or Key on
page 25.
To type a number:
•Press the relevant number key.
To type a single alphabetic character or symbol:
1. Press the orange or green modifier key.
(If you press the orange key,
keypad is in alphabetic mode.)
2. Press the key for the letter or special character.
Example: Press and then to type a lower case a.
To type multiple alphabetic characters:
1. Press the orange modifier key twice to lock it On.
a will display in the status bar to indicate that the
Esc
a will display in the status bar.
2. Press the keys for the letters you want to input.
3. Press the orange modifier key once to return to typing numbers.
Example: Press and then to type the word “cold” in lower
case letters.
16CK65 Mobile Computer
To type a single uppercase alphabetic character:
F11F11
8
F1F1
9
.
8
F1
9
.
1. Press the orange modifier key once.
a will display in the status bar.
2. Press.
a will change to A in the status bar to let you know shift is On.
3. Press the orange modifier key again.
4. Press the character key.
Example: Press then to type the capital letter Y by itself.
Alternately, to type a single uppercase alphabetic character with the modifier key
locked on:
1. Press the orange modifier key twice to lock it on.
2. Press .
3. Press the character key.
Example: Press then to type the word “Cold”.
To type all uppercase characters:
1. Press the orange modifier key twice.
a will display in the status bar.
2. Press .
a will change to A in the status bar when caps lock is turned on.
3. Press the character keys.
4. Press again to turn caps lock Off.
Example: Press then to type the word “COLD” in
all caps.
About the Audio Features
The CK65 has multiple speakers, a microphone, and several software tools to
configure sound volume or enable vibration feedback.
F1
CK65 Mobile Computer17
Audio Settings
This section describes the audio and sound settings you can configure in the
Settings app.
•To change audio settings, select the Settings app and then tap Sound.
Note: Sound settings are model dependent. Some settings may not be available for your
model type.
Sound Settings
SettingDescription
Media volumeUse the sliders to set the volume for media (e.g., music, videos,
Alarm volume
Ring volume
Also Vibrate for callsSet the phone to vibrate for incoming calls.
Do Not Disturb preferencesConfigure the Do not disturb feature.
Phone ringtoneSet the phone ringtone.
AdvancedSelect to expand the settings menu.
and games), alarms and rings (notifications and ringtones).
Default notification soundSet the default sound used for notifications.
Default alarm soundSet the default sound used for alarms.
Other sounds and vibrationsTurn sounds On or Off for:
•Dial pad tones
•Screen locking sounds
•Charging sounds
•Touch sounds
•Vibrate on tap
Emergency alertsSet what emergency information you want to receive and how
you want to receive the alerts.
Insert a microSD Card
You can use a microSD card to increase file storage capacity or to install software.
Honeywell recommends the use of Single Level Cell (SLC) industrial grade
microSD or microSDHC memory cards with the computer for maximum
performance and durability.
Note: Format the memory card before initial use.
1. Save your files and close any open applications.
2. Press and hold the Power button until the options menu appears.
3. Tap Power Off.
18CK65 Mobile Computer
4. Release one end of the hand strap. Slide the end of the strap toward the bottom
of the unit, and then lift out the strap.
5. Press the battery latch towards the battery.
6. Lift up on the edge of the battery and remove it from the computer
7. Press down on the card access door hinge and lift the opposite end to open it.
8. Press down gently and slide the card holder away from the open access door.
Lift the edge of the holder up.
CK65 Mobile Computer19
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