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K0838V1 4/03 Rev. C

Table of Contents

•••••••••••••••••••••••••••••••••••••••••••••••••

SECTION 1 General Information............................................................................................................................................ 1-1

About AlarmNet-i ................................................................................................................................................................ 1-1

About the 7810iR................................................................................................................................................................. 1-1

7810iR Features ................................................................................................................................................................... 1-1

SECTION 2 7810iR Setup....................................................................................................................................................... 2-1

Mounting the 7810iR........................................................................................................................................................... 2-1

Power Requirements ............................................................................................................................................................ 2-1

Manual Mode....................................................................................................................................................................... 2-1

General Information......................................................................................................................................................... 2-1

Wiring the 7810iR For Manual Mode.............................................................................................................................. 2-1

LRR Line Card Mode .......................................................................................................................................................... 2-2

General Information......................................................................................................................................................... 2-2

Wiring the 7810iR For LRR Line Card Mode ................................................................................................................. 2-3

685 Automation Mode ......................................................................................................................................................... 2-4

General Information......................................................................................................................................................... 2-4

Wiring 7810iR For 685 Automation Mode...................................................................................................................... 2-4

SECTION 3 Navigation and Basic Feature Tour..................................................................................................................... 3-1

Home Screen........................................................................................................................................................................ 3-1

Navigation............................................................................................................................................................................ 3-2

SECTION 4 Programming....................................................................................................................................................... 4-1

Programming the 7810iR Remote Access Account Information ......................................................................................... 4-1

Programming AlarmNet Subscriber Information................................................................................................................. 4-3

Registration.......................................................................................................................................................................... 4-5

Programming Automation Options...................................................................................................................................... 4-6

SECTION 5 Operation............................................................................................................................................................. 5-1

General Information............................................................................................................................................................. 5-1

Manual Mode....................................................................................................................................................................... 5-1

Alarm Sequence in Manual Mode.................................................................................................................................... 5-1

LRR Line Card Mode .......................................................................................................................................................... 5-3

Alarm Sequence in LRR Line Card Mode....................................................................................................................... 5-3

Fail to Manual.................................................................................................................................................................. 5-4

Mode Override Doughnut................................................................................................................................................ 5-5

685 Automation Mode ......................................................................................................................................................... 5-6

Alarm Sequence in 685 Automation Mode...................................................................................................................... 5-6

Fail to Manual.................................................................................................................................................................. 5-7

Mode Override Doughnut................................................................................................................................................ 5-8

SECTION 6 Message Formats................................................................................................................................................. 6-1

Message Formats ................................................................................................................................................................. 6-1

ADEMCO Contact ID Format ............................................................................................................................................. 6-1

How Contact ID is Displayed on 7810iR......................................................................................................................... 6-1

How Contact ID is Displayed on the 685 Receiver when using LRR Line Card Mode .................................................. 6-2

How Contact ID is Displayed on the Printer when using LRR Line Card Mode............................................................. 6-2

How Contact ID Messages are sent to Automation Equipment in 685 Automation Mode.............................................. 6-2

ADEMCO High-Speed Format............................................................................................................................................ 6-3

How High-Speed is Displayed on 7810iR ....................................................................................................................... 6-3

How High-Speed is Displayed on the 685 Receiver........................................................................................................ 6-3

How High-Speed is Displayed on the Printer when using LRR Line Card ..................................................................... 6-3

How High Speed Messages are sent to Automation Equipment in 685 Automation Mode............................................. 6-4

Reading a High Speed Message....................................................................................................................................... 6-4

High-Speed Message Interpretation..................................................................................................................................... 6-5

Status Channel = 0 (Diagnostic Message) ....................................................................................................................... 6-5

Status Channel = 1 (Notification Message) ..................................................................................................................... 6-8

Status Channel = 5 (Subscriber Trouble / Special Report) .............................................................................................. 6-9

Status Channel = 6 (Status Message).................................................................................................................................10

Status Channel = 7 (Alarm condition) ........................................................................................................................... 6-11

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Status Channel = 8 (Alarm with low battery (older 7620 radio only))........................................................................... 6-12

Status Channel = 9 (Installer generated test message)................................................................................................... 6-12

Contact ID Format ............................................................................................................................................................. 6-13

Event Code Classifications ............................................................................................................................................ 6-13

SECTION 7 Diagnostics and Trobleshooting.......................................................................................................................... 7-1

Diagnostics........................................................................................................................................................................... 7-1

About Diagnostics............................................................................................................................................................ 7-1

How to Access the Diagnostics........................................................................................................................................ 7-1

Performing Diagnostics ....................................................................................................................................................... 7-2

LCD Display Test ............................................................................................................................................................ 7-3

Real Time Clock Test ...................................................................................................................................................... 7-5

Audio Test........................................................................................................................................................................ 7-6

LED Test.......................................................................................................................................................................... 7-7

Keypad Test ..................................................................................................................................................................... 7-8

Touch Screen Calibration................................................................................................................................................. 7-8

SECTION 8 Summary of Connections.................................................................................................................................... 8-1

ii

SECTION 1

General Information

•••••••••••••••••••••••••••••••••••••••••••••••••

In This Section

7810iR Features

♦

♦

About AlarmNet-i

♦

About the 7810iR

•••••••••••••••••••••••••••••••••••••••••••••••••

About AlarmNet-i

AlarmNet-i is a fully encrypted secure method of delivering alarm messages from a protected
premise to an AlarmNet-i equipped central station. In a typical system, a 7845i Internet
Communication Module or Internet enabled user interface such as the 8132 Advanced User
Interface, routes status, supervisory, and alarm messages to the AlarmNet Control Center
using a broadband, internet connection. The AlarmNet Control Center identifies, validates
and forwards the messages to the appropriate 7810iR Central Station Receiver. AlarmNet-i
is implemented using TCP Internet protocol and 1024-bit encryption.

About the 7810iR

The 7810iR is the central station end of the AlarmNet-i reporting system. Using a
broadband Ethernet connection, the 7810iR receives Contact ID and ADEMCO high-speed
messages from the protected premises, locally displays them and simultaneously routes the
message to a LRR line card or directly to central station automation equipment.

7810iR Features

• Automatic rollover to backup CS in the event of automation equipment failure.

• Touch screen Graphical User Interface (GUI) for ease of use

• Supports ADEMCO high-speed and ADEMCO Contact ID message formats

• BlowFish 1024-bit message encryption

• Buffers up to 100 messages

• Selectable supervision period

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• Securely view and control from desk top via a secure web site remote access feature.

The Remote Access feature has not been evaluated by UL.

• Three automation modes for received messages:

1. Manual Mode: Stand-alone operation, received messages are displayed on the
7810iR screen with an audible alert.

L

Manual Mode and Fail to Manual Mode cannot be used with UL installations.

2. LRR Line Card Mode: The 7810iR uses a serial interface to send received alarm
messages to an ADEMCO digital alarm receiver through a long-range radio line card.

3. 685 Automation Mode: The 7810iR emulates the 685 digital receiver output
protocol by using a direct serial interface to send incoming alarm messages to
automation equipment.

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1-1

7810iR Internet Communication Module Installation and Setup Guide

1-2

SECTION 2

7810iR Setup

•••••••••••••••••••••••••••••••••••••••••••••••••

In This Section

♦

Mounting the 7810iR

♦

Power Requirements

♦

Manual Mode

•••••••••••••••••••••••••••••••••••••••••••••••••

♦

LRR Line Card Mode

♦

685 Automation Mode

Mounting the 7810iR

The 7810iR must be mounted indoors. To mount the 7810iR, complete the following steps:

1. Detach the case back by pushing up into the two tabs located at the bottom of the 7810iR
with the blade of a screwdriver while pulling the case back and case front apart.

2. Locate the case back over the mounting surface such that the opening in the case back is
aligned with the wire/cable access opening (in the mounting surface) while passing the
wires/cable through the opening in the case back.

3. Secure the case back to the mounting surface using four screws (supplied).

Power Requirements

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The 7810iR requires a 12.5 V DC, 300mA line input.

For UL installations, the DC power supply must be powered by a Listed uninterruptible power
supply (UPS) with audible and visual indications of switchover to secondary power.

Manual Mode

General Information

As the name implies, Manual Mode is a standalone method of receiving Contact ID or
ADEMCO high-speed messages from a protected premise. Incoming messages are displayed
in the New Alarm Window of the 7810iR. An operator is required to silence an incoming
alarm and manually move it from the New Alarm window to the Alarm History window
using the appropriate touch keys on the GUI.

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Wiring the 7810iR For Manual Mode

Manual Mode and Fail to Manual Mode cannot be used with UL installations.

A programmable feature allows Manual Mode to be the 7810iR failure mode. When selected
during programming, Fail to Manual allows the 7810iR to automatically revert to Manual
Mode if the automation equipment or LRR line card fails. Refer to Section 6 for a detailed
description of the Fail to Manual feature.

1. Connect the 12V AUX terminal (pin 1) of the 7810iR to the DC (+) terminal of power

2. Connect a jumper between 12V AUX terminal (pin 1) and 12V IN (pin 2, RED).

supply 7720V2TR.

2-1

7810iR Internet Communication Module Installation and Setup Guide

3. Connect the GND terminal (pin 3, BLK) of the 7810iR to DC (-) of power supply
7720V2TR.

4. Connect one end of the Ethernet cable (Category 5) to the 7810iR’s RJ45 Ethernet

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connector and the other end to an Ethernet router.

Use a Listed cable/DSL router suited for the application.

5. Attach the case front of the 7810iR to the case back. Attach the top of the 7810iR first,
and then press the bottom section inward until it snaps into place securely.

NOTE: For more information on networking, refer to the Communications Setup Section.
For general information on the 7810iR, refer to the Navigation and Basic Features Section.
To complete the installation, refer to the Programming Section.

ADEMCO

7720V2TR

(-) (+)

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L

C-U

For UL installations, the Listed Class 2 7720V2TR must be powered by a Listed uninterruptible
power supply (UPS) with audible and visual indications of switchover to secondary power.

For C-UL installations, a Listed Class 2 7720V2TR-CN must be used.

L

LRR Line Card Mode

General Information

When configured for LRR Line Card Mode, subscriber alarm messages received on the
10BaseT connection are passed to either a 685-5 line card that is installed in a 685 Digital
Alarm Receiver or a LRR Line Card installed in an MX-8000 receiver.

New alarms are briefly displayed in the 7810iR New Alarm window with no audible alert.
When the line card receives and acknowledges the alarm message, the 7810iR automatically
moves the current message into the Alarm History window. The next alarm in the New
Alarm buffer will be displayed in the New Alarm window.

WARNING

HIGH

VOLTAGE

12.5V

300 mA

Figure 1. 7810iR Manual Mode Wiring Diagram

12V AUX

12V IN

GND

DATA OUT

DATA IN

NO CONNECT

ROUTER

CAT 5
CABLE

7810iR-003-V1

2-2

Section 2: 7810iR Setup

Wiring the 7810iR For LRR Line Card Mode

Make the following connections using the cable assembly and connector provided (see
Figure 2 below when making connections):

1. Cut all lugs from ADEMCO cable assembly P4127.

2. Connect the 12V AUX terminal (pin 1) of the 7810iR to the DC (+) terminal of power
supply 7720V2TR. Connect a jumper between 12V AUX terminal (pin 1) and 12V IN
(pin 2, RED).

3. Connect the GND terminal (pin 3 of the 7810iR to DC (-) terminal of power supply
7720V2TR and the yellow lead of cable assembly P4127.

4. Connect the Data Out (pin 4) terminal of the 7810iR to the green lead of cable
assembly P4127.

5. Connect the Data In (pin 5) terminal of the 7810iR to red lead of cable assembly P4127.

6. Plug the P4127 cable into the male DB25 connector as shown in the figure below.

7. Insert the green wire from the DB25 connector housing into pin 2 of the DB25
connector.

8. Insert the red wire from the DB25 connector housing into pin 3 of the DB25 connector.

9. Insert the yellow wire from the DB25 connector housing to pin 7 of the DB25 connector.

10. Connect one end of the Ethernet cable (Category 5) to the 7810iR’s RJ45 Ethernet
connector and the other end to an Ethernet router.

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Use a Listed cable/DSL router suited for the application.

Attach the case front of the 7810iR to the case back. Attach the top of the 7810iR first,

11.

and then press the bottom section inward until it snaps into place securely.

NOTE:

For more information on networking, refer to the Communications Setup Section.
For general information on the 7810iR, refer to the Navigation and Basic Features Section.
To complete the installation, refer to the Programming Section.

25

14

Figure 2. 7810iR 685-5 Line Card Mode Wiring

WARNING

HIGH

6
5
4

VOLTAGE

ADEMCO

CABLE ASSY

YELLOW
GREEN
RED

P4127

12V AUX

12V IN

ADEMCO

7720V2TR

12.5V

300 mA

(-) (+)

ADEMCO

K0844

DB25M

13

GRN

2

RED

3

YEL

7

1

GND

DATA OUT

DATA IN

NO CONNECT

CAT 5
CABLE

ROUTER

7810iR-001-V1

2-3

7810iR Internet Communication Module Installation and Setup Guide

U

L

C-UL

For UL installations, the Listed Class 2 7720V2TR must be powered by a Listed uninterruptible
power supply (UPS) with audible and visual indications of switchover to secondary power.

For C-UL installations, a Listed Class 2 7720V2TR-CN must be used.

685 Automation Mode

General Information

When configured for 685 Automation Mode, subscriber alarm messages received on the
10BaseT connection are routed directly to Automation equipment. Using an RS232 serial
interface, the 7810iR communicates with Automation equipment in the same way a 685 or
MX-8000 Digital Alarm Receiver does.

New alarms are briefly displayed in the 7810iR New Alarm window with no audible alert.
When the Automation equipment receives and acknowledges the alarm message, the 7810iR
automatically moves the current message into the Alarm History window. The next alarm in
the New Alarm buffer will be displayed in the New Alarm window.

Wiring 7810iR for 685 Automation Mode

Make the following connections using the included header:

1. Cut all lugs from ADEMCO cable assembly P4127 provided.

2. Connect the 12V AUX terminal (pin 1) of 7810iR to the DC(+) terminal of power supply

7720V2TR. Connect a jumper between 12V AUX terminal (pin 1) and 12V IN (pin 2,
RED).

3. Connect the GND terminal (pin 3) of the 7810iR to DC(-) of power supply 7720V2TR and

to the yellow lead of ADEMCO cable assembly P4127 as shown in the figure below.

4. Connect the Data Out (pin 4) terminal of the 7810iR to the green lead of ADEMCO cable

assembly P4127 as shown in the figure below.

5. Connect the Data In (pin 5) terminal of the 7810iR to the red lead of ADEMCO cable

assembly p4127 as shown in the figure below.

6. Plug cable assembly P4127 into ADEMCO connector assembly K1153.

7. Insert the red wire from the K1153 connector housing into pin 2 of the K1153 connector.

8. Insert the green wire from the K1153 connector housing into pin 3 of the K1153

connector.

9. Insert the yellow wire from the K1153 connector housing into pin 5 of the K1153

connector.

10. Connect one end of the Ethernet cable (Category 5) to 7810iR’s RJ45 Ethernet connector

and the other end to a cable/DSL router.

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Use a Listed cable/DSL router suited for the application.

Attach the case front of the 7810iR to the case back. Attach the top of the 7810iR first,

11.

and then press the bottom section inward until it snaps into place securely.

2-4

WARNING

HIGH

ADEMCO

7720V2TR

12.5V

300 mA

(-) (+)

VOLTAGE

12V AUX

12V IN

GND

DATA OUT

DATA IN

NO CONNECT

Section 2: 7810iR Setup

CAT 5
CABLE

Figure 3. 7810iR 685 Automation Mode or MX8000 LRR Line Card Wiring

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L

C-UL

ADEMCO

CABLE ASSY

YELLOW
GREEN
RED

P4127

ADEMCO

K1153

5

6

9

1

RED

2

GRN

3

YEL

5

6
5
4

ROUTER

7810iR-002-V1

For UL installations, the Listed Class 2 7720V2TR must be powered by a Listed uninterruptible
power supply (UPS) with audible and visual indications of switchover to secondary power.

For C-UL installations, a Listed Class 2 7720V2TR-CN must be used.

2-5

7810iR Internet Communication Module Installation and Setup Guide

2-6

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g

y

SECTION 3

Navigation and Basic Feature Tour

•••••••••••••••••••••••••••••••••••••••••••••••••

In This Section

♦

Home Screen

♦

Navigation

•••••••••••••••••••••••••••••••••••••••••••••••••

Home Screen

The 7810iR uses a Graphical User Interface (GUI). The user programs and controls the unit
by pressing the required touch screen buttons.

The 7810iR home screen is shown below. New incoming alarms are displayed using Contact
ID or ADEMCO high-speed format in the New Alarm Window. When a new alarm is
received it will be displayed in the New Alarm Window until the alarm is transmitted to the
line card or automation equipment. When the alarm message is transmitted, it is moved
from the New Window to the Alarm History Window.

When being used in Manual Mode, the operator must press the Silence Alert Button and
Display Next Button to move the message into the History Window.

Alarm History Window

New Alarm Window

Displa

Button

Setup Button

Mode Override Dou

hnut

Local Silence Button

Test Button

Set Time Button

Status Displa

s

The AlarmNet Setup Button is used to access all the 7810iR programmable features.

The Status Displays from left to right are used to indicate network status, operating mode
and overall system status respectively.

The Mode Override Doughnut allows the operator to quickly select manual mode while in
either Line Card or Automation Mode if Fail to Manual Mode is selected.

The Time Button is used to manually set the 7810iR time zone. Normally, the 7810iR time
is synchronized to the AlarmNet network so the user need only set the local time zone.

3-1

7810iR Internet Communication Module Installation and Setup Guide

Navigation

From the Home Screen, press the Setup Button:

When navigating from any 7810iR screen:

the

the

The Contrast control allows the user to adjust the display contrast.

The Volume control is used to adjust the volume of the local alert and button push tones.

The Blank Display After option works in the same way the screen saver feature works on a
PC, use the pull-down to select a blanking period.

To Home Page After is used to select how long an idle screen will be displayed before
automatically going to the Home screen.

button returns the user to the Home screen,

button returns the user to the previous screen.

3-2

Figure 4. Basic Setup Screen

Use the Clean Screen button to briefly disable the touch screen for cleaning. Read and
follow the instructions for cleaning when this function is selected.

In the lower left corner of the display, one of the following icons will appear:

Indicates the 7810iR is currently being accessed remotely.

Indicates the 7810iR is enabled for remote access but is not currently under remote

control. To disable remote access, press this button.

Indicates remote access is disabled. To enable remote access, press this button.

From the Basic Setup screen,

Section 3: Navigation and Basic Feature Tour

Figure 5. Advanced Setup Screen

From the Advanced Setup Screen, the user can setup account information, set network
connectivity options, perform diagnostics, download the latest application code, read file
system statistics.

Refer to the Programming and Troubleshooting sections for detailed information on these
features.

to return to the Home Screen.

3-3

7810iR Internet Communication Module Installation and Setup Guide

3-4

SECTION 4

Programming

•••••••••••••••••••••••••••••••••••••••••••••••••

In This Section

♦

Programming the 7810iR Remote Access Account

Information

♦

Programming AlarmNet Subscriber Information

•••••••••••••••••••••••••••••••••••••••••••••••••

Programming the 7810iR Remote Access Account Information

Remote Access Setup is only required if you want to view the 7810iR’s messages remotely
from a PC over a secure web site. Programming the 7810iR for Remote Access must be
accomplished using the Symphony website. Access your account from,
https://symphony.alarmnet.com/

NOTE: When ever data is modified and saved the following confirmation screen will appear.

♦

Registration

♦

Programming Automation Options

Action Screen Display

1. From the Home Screen, navigate to the
Central Station Setup Screen:

Enter authorization code.

4-1

7810iR Internet Communication Module Installation and Setup Guide

Action Screen Display

2. After the password has been verified,

3. The Master Account number must be
entered if it is to be used as the AlarmNet
account number. Press the Account button.

Set Account#

The
displayed.

pop-up window is

NOTE:

The account information is supplied

by AlarmNet.

The Remote Access feature

U

4. Edit the

has not been evaluated by

L

UL.

Master Central Station ID

field
by touching it. The data entry keypad is
displayed.

5. Enter the
using the data entry keypad.

Master Central Station ID

4-2

Section 4: Programming

Action Screen Display

6. Repeat steps 4 and 5 for the remaining
fields and press the Ok button when
complete.

Proceed to

Subscriber Information

complete programming and registration.

Programming AlarmNet

paragraph to

Programming AlarmNet Subscriber Information

Action Screen Display

1. From the Home Screen, navigate to the
Central Station Setup Screen:

Enter authorization code.

2. After the password has been verified,

3. Select

Account

tab.

4-3

7810iR Internet Communication Module Installation and Setup Guide

Action Screen Display

4. Check

Use Master Account #

doughnut
only if the Master Account number is to be
used as the AlarmNet account. Otherwise,
touch each data field and enter the required
account information.

NOTE:

If the

is checked, the

Master Account#

Primary Account

doughnut

information is automatically filled in with the
Master Account Number information. This
information is displayed in gray and cannot
be edited as long as the
doughnut is checked.

Master Account #

5. Use the data entry keypad to enter
required account information.

6. Check

Enable Second CS

to report this
7810iR power-on reset and test messages
to a second CS. Enter the required account
information by touching each field.

Select

7.

Options

Old Alarm Time

tab.

on 7810iR is only
applicable for power-on reset messages
and test messages.

Fault Time Minutes is

not supported by the

7810iR.

Account Supervision s

ets the AlarmNet

supervision period.

C-UL

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For UL installations,

L

Line Sec Account
Supervision

selected.

For C-UL installations,

UL Line Sec
Supervision

selected.

must be

Account

must be

US UL

CN

4-4

Registration

Section 4: Programming

Action Screen Display

1. Select
with AlarmNet

2. The
to display
status box (there are seven status boxes on
the right of the screen), the
text changes to
indicating that registration is in process.

3. Upon successful registration of the
7810iR, the
bar changes to display

Registering
Register

becomes functional. Touch the

Reg/Test

Please Register

Registering

Registration Sent OK

button changes to display

and the

tab. To Register 7810iR

button text changes

. In the top-most right

Not Registered

Registration Sent OK

Registered

Send Test Alarm

Setup

status
, the

Re-

button

tab.

NOTE:

at this time by touching the

Alarm

4. The status bar displays

i

and successful.

If desired, a test alarm may be sent

Send Test

button.

Registered

ndicating AlamNet Registration is complete

to return to the Home Screen.

,

4-5

7810iR Internet Communication Module Installation and Setup Guide

Programming Automation Options

Action Screen Display

1. From the Home Screen, navigate to the
Central Station Setup Screen:

Enter authorization code.

2. After the password has been verified,

3. Touch

There are three possible configurations for
Automation. Refer to the appropriate
section of this document for a detailed
discussion of each configuration.

4a. In Manual Mode, the 7810iR functions
as a standalone unit. RX Line Number and
VPN enable can be selected. However,
they will not effect how the unit works.

Auto Opt

tab.

4-6

Section 4: Programming

Action Screen Display

4b. LRR Line Card mode is used when the
7810iR will communicate with a digital
receiver. Baud rate is set by the line card at

19.2 kb/s. Check the
doughnut if this feature is required.

4c. 685 Automation mode is used when the
7810iR will communicate directly with
automation equipment. Touch

Baud Rate

these parameters. Check the
doughnut if this feature is required.

and

Fail to Manual

Automation

RX Line Number

Fail to Manual

to configure

to return to the Home Screen.
Any changes made to Automation will
automatically be saved.

5. To use Virtual Private Network (VPN), one
or more additional Central Station ID’s, each
greater than the CS number programmed into
the 7810iR, must be assigned by AlarmNet.
The VPN doughnut must be checked as
shown.

The VPN feature is a means to increase the
number of accounts reporting to one 7810iR
and is functional in 685 Automation Mode
and LRR Line Card mode.

When an alarm message is received, the
7810iR’s programmed CS number is
subtracted from the CS number of the
received message and is then added to the
programmed RX Line Number. The result is a
virtual line card number. The 7810iR reports
the alarm to the automation equipment using
the virtual line card number. The virtual line
card number is also displayed on the 7810iR.

For example, a 7810iR is programmed for 685
Automation Mode as CS ID 0089 and RX Line
Number 14. To use VPN, AlarmNet assigns
CS ID 008A.

When an alarm message is received for CS
008A, the 7810iR subtracts the programmed
CS number from the received CS number: 8A

- 89 = 1. The result is then added to the RX
Line Number: 1 + 14 = 15. The received
alarm message will be reported to automation

4-7

7810iR Internet Communication Module Installation and Setup Guide

Action Screen Display

as being received on line 15.

Note for LRR Line Cards, the line card must
be programmed for VPN as well. Refer to
Alarm Receiver II for details.

4-8

SECTION 5

Operation

•••••••••••••••••••••••••••••••••••••••••••••••••

In This Section

♦

General Information

♦

Manual Mode

♦

LRR Line Card Mode

•••••••••••••••••••••••••••••••••••••••••••••••••

General Information

One of the three modes of operation, Manual, LRR Line Card and 685 Automation must be
selected during the 7810iR programming.

Manual Mode

♦

685 Automation Mode

♦

ADEMCO High-Speed Message Format

U

L

Manual Mode and Fail to Manual Mode cannot be used with UL installations.

Manual Mode is a standalone method of receiving contact ID messages from a protected
premises. Incoming messages are displayed in ADEMCO high-speed or Contact ID format in
the New Alarm Window of the 7810iR. An operator is required to silence an incoming alarm
and manually move it from the New Alarm window to the Alarm History window using the
GUI.

Both the New Alarm window and the Alarm History window are first-in first-out (FIFO)
buffers that are limited to a total of 100 entries. Once 100 messages have been received in
the New Alarm buffer, the next message received will push the oldest alarm off the list.
There is no method to save or archive messages in these buffers when the 7810iR is being
used in the Manual Mode.

Alarm Sequence in Manual Mode

Action Screen Display

1. Manual Mode “Home” screen.

5-1

7810iR Internet Communication Module Installation and Setup Guide

Action Screen Display

2. New alarm received with audio alert.

3. Operator takes appropriate action for
Subscriber.

to move message from
New Alarm window to Alarm History window
and display the next alarm in the buffer.

4. Waiting for next alarm.

5-2

LRR Line Card Mode

When configured for LRR Line Card Mode, subscriber alarm messages received on the
10BaseT connection are passed to a 685-5 line card installed in a 685 Digital Alarm Receiver
or a LRR Line card in an MX8000.

New alarms are briefly displayed in the 7810iR New Alarm window with no audible alert.
When the line card receives and acknowledges the alarm message, the 7810iR automatically
moves the current message into the Alarm History window. The next alarm in the New
Alarm buffer will be displayed in the New Alarm window.

Both the New Alarm window and the Alarm History window are first-in, first-out (FIFO)
buffers that are limited to 100 entries. Once 100 messages have been received, the next
message received will push the oldest alarm off the list. There is no method to save or
archive messages in these buffers.

If the Fail to Manual option is selected during the 7810iR programming, the 7810iR will
allow the operator to select Manual Mode when communication with the line card is lost.
When communication is restored, the 7810iR will send up to 100 unreported messages to the
line card.

If the Fail to Manual option is not selected, a loss of communications between the 7810iR and
the line card will result in AlarmNet being blocked, generating an error message. This
makes all incoming messages from AlarmNet undeliverable or bounced. In this condition,
AlarmNet will route all subscriber message traffic to the secondary CS.

Section 5: Operation

Alarm Sequence in LRR Line Card Mode

Action Screen Display

1. LRR Line Card “Home” screen.

2. New alarm received.

5-3

7810iR Internet Communication Module Installation and Setup Guide

Action Screen Display

3. Alarm message sent to LRR Line Card,
local message pushed into History Window.

Fail to Manual

U

L

Fail to Manual Mode cannot be used with UL installations.

If Fail to Manual is selected and there is a loss of communication between the 7810iR and
the LRR Line Card, an incoming message will be reported as undeliverable to AlarmNet
after approximately 30 seconds. AlarmNet will then route all messages to the secondary CS.

Action Screen Display

1. Loss of Line Card communication with
Fail to Manual feature selected. Operator
must manually respond to incoming alarms.

2. Loss of Line Card communication with
Fail to Manual feature NOT selected. All
messages from AlarmNet will be bounced.
AlarmNet will route all message traffic for this
CS to the Backup Account CS.

5-4

Section 5: Operation

Mode Override Doughnut

Mode Override allows the operator to manually switch to Manual Mode. This feature is only
available when Fail to Manual has been selected during programming.

Action Screen Display

1. . Press the doughnut to
enter Manual Mode.

2. clears any messages in the
New Alarm Buffer.

up to 100 messages currently
in the New Alarm buffer will need to be
serviced.

The pop-up window is closed and the Manual
Mode screen is displayed.

5-5

7810iR Internet Communication Module Installation and Setup Guide

685 Automation Mode

When configured for 685 Automation Mode, subscriber alarm messages received on the
10BaseT connection are routed directly to Automation equipment. Using an RS232 serial
interface, the 7810iR communicates with Automation equipment in the same way as a 685
Digital Alarm Receiver.

New alarms are briefly displayed in the 7810iR New Alarm window with no audible alert.
When the Automation equipment receives and acknowledges the alarm message, the 7810iR
automatically moves the current message into the Alarm History window. The next alarm in
the New Alarm buffer will be displayed in the New Alarm window.

If the Fail to Manual option is selected during the 7810iR programming, the 7810iR will
revert to Manual Mode when communication with the Automation system is lost. When
communication is restored, the 7810iR will send up to 100 unreported messages to the
automation equipment.

Both the New Alarm window and the Alarm History window are first-in, first-out (FIFO)
buffers that are limited to 100 entries. Once 100 messages have been received in the Alarm
History buffer, the next message received will push the oldest alarm off the list. There is no
method to save or archive messages in these buffers.

If the Fail to Manual option is not selected, a loss of communications between the 7810iR and
Automation will block the AlarmNet connection. This makes all incoming messages from
AlarmNet undeliverable or bounced. In this condition, AlarmNet will deliver all subscribers
message traffic to the Backup CS immediately.

Alarm Sequence in 685 Automation Mode

Action Screen Display

1. 685 Automation “Home” screen.

2. New alarm received.

5-6

Section 5: Operation

Action Screen Display

3. Alarm message sent to Automation
Equipment, local message pushed into
History Window.

Fail to Manual

U

L

Fail to Manual Mode cannot be used with UL installations.

If Fail to Manual is selected and there is a loss of communication between the 7810iR and
the Automation system, an incoming message will be reported as undeliverable to AlarmNet
after approximately 30 seconds. AlarmNet will then route all messages to the secondary CS.

Action Screen Display

1. Loss of Automation Equipment
communication with Fail to Manual feature
selected. Operator must manually respond
to incoming alarms.

2. Loss of Automation Equipment
communication with Fail to Manual feature

NOT

selected. All messages from AlarmNet
will be bounced. AlarmNet will route all
message traffic for this CS to the Backup
Account CS.

5-7

7810iR Internet Communication Module Installation and Setup Guide

Mode Override Doughnut

Mode Override allows the operator to manually switch to Manual Mode. This feature is only
available when Fail to Manual has been selected during programming.

Action Screen Display

1. . Press the doughnut to
enter Manual Mode.

2. clears any messages in the
New Alarm Buffer.

up to 100 messages currently
in the New Alarm buffer will need to be
serviced.

The pop-up window is closed and the Manual
Mode screen is displayed.

5-8

SECTION 6

Message Formats

•••••••••••••••••••••••••••••••••••••••••••••••••

In This Section

♦

Message Formats

♦

ADEMCO Contact ID Format

♦

ADEMCO High-Speed Format

•••••••••••••••••••••••••••••••••••••••••••••••••

Message Formats

There are two categories of messages that are sent by AlarmNet to the Central Station.

•

Subscriber Messages

or identify issues with the subscriber radio, the 7845i Graphical User Interface, that is
enabled for Internet reporting or that may need attention. Subscriber messages can be
sent in one of two formats; ADEMCO high-speed or Contact ID

•

Network Messages – indicate specific conditions with the AlarmNet network, central
station transceivers, and or subscribers. Network messages are sent in ADEMCO high­speed ONLY and may include messages for subscribers # 0000 or # 0001

ADEMCO Contact ID Format

Consists of:

• A 4-digit subscriber ID

• A ‘qualifier’ that indicates whether the message is an event or a restoral

• An event code indicating the type of AlarmNet

• An optional partition number

• The exact zone or user number that initiated the report

How Contact ID is Displayed on 7810iR

I 23:52:00 07/11/02

– indicate alarm or trouble conditions at the subscriber premises,

14

1234 18 E 130 00 C 001

SUBSCRIBER TYPE
= AlarmNet
A = AlarmNetA
C = AlarmNetC
M = AlarmNetM
S = System

TIME

DATE

RX LINE NUMBER

Always "18" Identifies the

message as a Contact ID format.

Does NOT display on the receiver.

SUBS ID

CID IDENTIFIER

or an "R" for Restore.

EVENT QUALIFIER

An "E" for Event,

EVENT CODE

PARTITION #

C = CONTACT

U = USER

ZONE OR USER#

7810iR-004-V0

6-1

7810iR Internet Communication Module Installation and Setup Guide

How Contact ID is Displayed on the 685 Receiver when using LRR Line Card
Mode

27 1234 E130 00 001

RCVR

No.

GRP

No.

ACCOUNT

NUMBER

4321

CHANNEL NUMBER

How Contact ID is Displayed on the Printer when using LRR Line Card Mode

11:52PM 07/11 1 8 1234 E130 00 001 (V) BURGLAR ALARM (L8)

TIME & DATE RECEIVED

RECEIVER ID NUMBER

GROUP NUMBER OF LINE CARD

SUBSCRIBER'S ACCOUNT NUMBER

EVENT QUALIFIER AND EVENT CODE

PARTITION NUMBER

CONTACT NUMBER

(V) INDICATES THAT THE MESSAGE HAS BEEN

VERIFIED EITHER BY DOUBLE-ROUND VERIFICATION,

OR SINGLE-ROUND WITH CHECKSUM

ENGLISH LANGUAGE MESSAGE FOR THE

REPORT AS PROGRAMMED IN THE 685

(L8) IS THE LINE NUMBER THE

MESSAGE WAS RECEIVED ON

8765 STATUS

7810iR-005-V0

CHANNEL

7810iR-011-V0

How Contact ID Messages are sent to Automation Equipment in 685 Automation
Mode

08 1234 18 E 130 00 C 001

RECEIVER NUMBER

ACCOUNT NUMBER

CID IDENTIFIER

EVENT QUALIFIER

EVENT CODE

PARTITION NUMBER

C = CONTACT

U = USER

CONTACT OR USER NUMBER

7810iR-006-V0

6-2

ADEMCO High-Speed Format

Consists of:

• A 4-digit subscriber ID

• Eight channels of information indicating zones or other information in each message

• A ninth status digit indicating the type of report

How High-Speed is Displayed on 7810iR

I 23:52:00 07/11/02

SUBSCRIBER TYPE
= AlarmNet
A = AlarmNetA
C = AlarmNetC
M = AlarmNetM
S = System

TIME (24HR or 12 HR)

DATE

RX LINE NUMBER

SUBS ID

MESSAGE CHANNEL 1-8

STATUS CHANNEL (9th CHANNEL)

How High-Speed is Displayed on the 685 Receiver

Section 6: Message Formats

14

1234 5155 5555 7

7810iR-009-V0

18 1234 5515 5555 7

RCVR

No.

GRP

No.

ACCOUNT

NUMBER

4321

CHANNEL NUMBER

How High-Speed is Displayed on the Printer when using LRR Line Card

11:52PM 07/11 1 8 1234 5115 5555 7 (M) (V) BURGLAR ALARM (L8)

TIME & DATE RECEIVED

RECEIVER ID NUMBER

GROUP NUMBER OF LINE CARD

SUBSCRIBER'S ACCOUNT NUMBER

ACTUAL ALARM MESSAGE RECEIVED

STATUS CHANNEL

(M) INDICATES THAT MULTIPLE

CONDITIONS ARE CONTAINED

(V) INDICATES THAT THE MESSAGE

OR SINGLE-ROUND WITH CHECKSUM.

IN THE MESSAGE

HAS BEEN VERIFIED EITHER BY
DOUBLE-ROUND VERIFICATION,

ENGLISH LANGUAGE MESSAGE FOR THE

REPORT AS PROGRAMMED IN THE 685

(L8) IS THE LINE NUMBER THE

MESSAGE WAS RECEIVED ON

8765 STATUS

CHANNEL

7810iR-010-V0

7810iR-007-V0

6-3

7810iR Internet Communication Module Installation and Setup Guide

How High Speed Messages are sent to Automation Equipment in 685 Automation
Mode

08 1234 5555 5515 5

RECEIVER NUMBER 00 - FF

ACCOUNT NUMBER

MESSAGE CHANNELS

STATUS CHANNEL

Reading a High Speed Message

• The status channel (9th channel) identifies the type of message, as shown below.

0 = Diagnostic Messages

1 = Notification Message

2 = Not applicable to radio accounts

3 = Not applicable to radio accounts

4 = Not applicable to radio accounts

5 = Subscriber Trouble / Special Reports

6 = Status Message

7 = Alarm Condition

8 = Alarm with low battery (old 7620 radio)

9 = Installer or network generated test message, Daily Test Message

7810iR-008-V0

• The previous eight channels indicate the message details:

– For System messages, each channel represents a unique condition.

– For Subscriber Zone Conditions, each channel represents a zone.

6-4

High-Speed Message Interpretation

NOTES:

All messages apply to all types of subscriber devices (AlarmNet–A, –I, –M, and –C), except
where noted.

The “Key Indicator” is a unique character in a specific channel position that can be used to
identify a specific type of message.

The letters ‘cccc’ are used to represent the customer subscriber ID number (7845i or radio
account number).

Where the subscriber account numbers “0000” and “0001” are used, these identify messages
pertaining to the primary and secondary AlarmNet C/S transceivers, respectively. Messages
for these accounts apply to central stations using AlarmNet-A and AlarmNet-M RF
transceivers only.

Other lowercase letters are used to represent different codes or characters that have various
meanings in certain messages, and are defined in the ‘Definitions’ column of each table.

It is important to read the definitions contained in the Glossary to determine meanings and
causes of certain expressions for conditions used in this manual.

A = AlarmNet A

C= AlarmNet C

I= AlarmNet i

M = AlarmNet M

Section 6: Message Formats

Status Channel = 0 (Diagnostic Message)

Message Definition Applies to

Key Indicator: “F” in 2nd channel

cccc ngF0 s0fm 0

cccc ngF0 s00t 0

F-Type diagnostic (RF)

n = number of the node reporting (1-9, A-F)

g = node group number (0 or 1)

F = F-type diagnostic

s = signal strength (0-9, or A)

f = frequency (always “0”, not used)

m = modulation level (always “0”, not used)

F-Type diagnostic (pass/fail)

n = number of the node reporting (1-9, A-F)

g = node group number (0 or 1)

F = F-type diagnostic

0 = unused, always “0”

s = signal strength (0-9, or A)

00 = unused, always “00”

A

A

t = pass/fail result:

A = acceptable

F = failure

6-5

7810iR Internet Communication Module Installation and Setup Guide

Message Definition Applies to

cccc nng4 rrrr 0

Subscriber Command Failure (Dialer reporting)

nn = number of the node reporting (01 to 15)

g = node group number (0 or 1)

4 = subscriber trouble message

rrrr = reason code:

0001 = Low signal strength

0002 = Frequency error

0003 = Modulation error

0004 = Keyed-on subscriber

0005 = Repeating alarm suppressed

0006 = Redundant supervision warning

0007 = Multiple nodes down

0010= Redundant supervision restore

0011 = Multiple nodes down restore

0012 = 2-Way radio internal tamper

0013 = Authentication – no response

0014 = Authentication violation

A

0015 = Authentication Initialized

* Messages for account # “0000” refer to the central
station.

Key Indicator: “A” in 3rd channel

cccc ngA0 s0fm 0 A-type diagnostic (RF)

n = number of the node reporting (1-9, A-F)

g = node group number (0 or 1)

A = A-type diagnostic

s = signal strength (0-9, or A)

f = frequency (always “0”, not used)

m = modulation level (always “0”, not used)

Key Indicator: “D” in 3rd channel

cccc 00D0 010C 0 Authorized radio or subscriber substitution M,C&I

cccc 00D0 010E 0 Unauthorized substitution attempt M,C&I

cccc 00D0 020E 0 Service termination alarm M,C&I

cccc 00D0 020C 0 Code download M

cccc 00D0 0104 0 Reset command sent A&M

A

cccc 00D0 0103 0 Comm inquiry sent A&M

cccc 00D0 0106 0 Test command sent A&M

6-6

Section 6: Message Formats

Message Definition Applies to

cccc ngD0 rrrr 0

Subscriber Report (RF Reporting)

n = number of the node reporting (1-9, A-F)

g = node group number (0 or 1)

D = indicates subscriber trouble

rrrr = reason code:

0001 = Low signal strength

0002 = Frequency error

0003 = Modulation error

0004 = Keyed-on subscriber

0005 = Repeating alarm suppressed

0006 = Redundant supervision warning

0007 = Multiple nodes down

000A= Redundant supervision restore

000B = Multiple nodes down restore

000C = 2-Way radio internal tamper

000D = Authentication – no response

000E = Authentication violation

A

000F = Authentication Initialized

* Messages for account # “0000” refer to the central
station.

0000 ngD0 00DB 0

Key Indicator: “E” in 3rd channel

0000 00E0 cccc 0 Illegal subscriber message A

0000 ngE0 cccc 0

Key Indicator: “F” in 3rd channel

cccc 00F0 s000 0 F-Type diagnostic (s = signal strength) A

Database update in progress

n = number of the node reporting (1-9, A-F)

g = node group number (0 or 1)

D0 = indicates this node is being updated

00DB = indicates a database update

Illegal (unregistered) Subscriber (RF delivery)

n = number of the node reporting (1-9, A-F)

g = node group number (0 or 1)

E = indicates subscriber trouble warning

cccc = customer subscriber number reporting

A

A

6-7

7810iR Internet Communication Module Installation and Setup Guide

Message Definition Applies to

Key Indicator: “1” in 4th channel

cccc nng1 ssfm 0

Key Indicator: “5” in 4th channel

0000 nng5 cccc 0

Key Indicator: “6” in 4th channel

cccc nng6 ssfm 0

A-type diagnostic (dialer)

nn = number of the node reporting (01 to 15)

g = node group number (0 or 1)

1 = indicates an A-type diagnostic

ss = signal strength (0-10)

f = frequency (always “0”, not used)

m = modulation level (always “0”,not used)

Illegal (unregistered) Subscriber (RF delivery)

nn = number of the node reporting (1-15)

g = node group number (0 or 1)

5 = always “5”. Indicates subscriber trouble warning.

cccc = customer subscriber number reporting

F-type diagnostic (dialer)

nn = number of the node reporting (01 to 15)

g = node group number (0 or 1)

A

A

A

6 = always “6”. Indicates an F-type diagnostic

ss = signal strength (0-10)

f = frequency (always “0”, not used)

m = modulation level (always “0”,not used)

Status Channel = 1 (Notification Message)

Message Definition Applies to

0000 5555 5555 1 Network Alert Message –

Tells the C/S to refer to their e-mail or fax machine for
further information and instructions from AlarmNet.

All

6-8

Status Channel = 5 (Subscriber Trouble / Special Report)

Message Definition Applies to

Section 6: Message Formats

Key Indicator:

0000 5555 5515 5

0001 5555 5515 5

0000 5555 5535 5

0001 5555 5535 5

0000 5555 1555 5

0001 5555 1555 5

0000 5155 5555 5

0001 5155 5555 5

NOTE: For subscriber reporting, each channel that displays these message types
corresponds to a particular type of event. Because there are eight channels, it is possible for
multiple events to be reported in multiple channels in only one message.

(Example: The message “cccc 1555 5355 5” indicates a fault on zone 1 and a restore on zone

6.)

Account # = “0000” or “0001”

Master Host Alarm

The 685 generates this message internally. It indicates a
failure to connect to the network. This may be caused by:

Antenna failure

Radio receiver failure

Substantial interference

Network outage

Master Host Alarm Restore A, I & M

Master Host Alarm Reminder

Notifies the central station that the redundant receiver has
lost connection to the 685.

Check 685 Printer

Tells the C/S to refer to their printer for messages that
might not be reported through the automation system.

A, I & M

M & I

A & M

cccc zzzz zzzz 5 Fire Zone Supervisory Fault

z = zone number corresponding to the channel position (1
– 8)

1 = new zone fault

3 = zone restore

5 = normal zone condition

6 = previously report zone fault

cccc 5555 5515 5 Loss of ECP Supervision

(‘Master Host’ type message for an individual subscriber)

Applies to 7845C when used in 4229 or 4204 modes only.

7720ULF or

7920SE only

7845C and
7845CZ

6-9

7810iR Internet Communication Module Installation and Setup Guide

Status Channel = 6 (Status Message)

NOTE: Each channel that displays these message types corresponds to a particular type of
event. Because there are eight channels, it is possible for multiple events to be reported in
multiple channels in only one message.

(Example: The message “cccc 1555 5155 6” would indicate an AC loss and a Telco Fault.)

Message Definition Applies to

Key Indicator:

0000 5555 1555 6 Central Station Communications Failure

0000 5555 3555 6 Central Station Communications Failure Restore A&M

0000 5515 5555 6 Central Station Radio Poll Timeout A&I

0000 5535 5555 6 Central Station Radio Poll Timeout Restore A&I

0000 5551 5555 6 Central Station Power-on Reset A&M

cccc 1555 5555 6 AC Power Loss A/M/C

cccc 3555 5555 6 AC Power Loss Restore A/M/C

cccc 6555 5555 6 AC Power Loss Previously Reported A/M/C

cccc 5155 5555 6 Low Battery

cccc 5355 5555 6 Low Battery Restore A/M/C

cccc 5655 5555 6 Low Battery Previously Reported A/M/C

cccc 5515 5555 6 Two-Way Radio Poll Timeout A&I

Account # = “0000” or “0001”

(Note, this may be received via the (800) Backup
provision for an AlarmNet-A receiver, or by the secondary
C/S transceiver for AlarmNet-M

Note: This message indicates that the
low, not that of the alarm control panel.

radio’s

A&M

A/M/C

battery is

cccc 5551 5555 6 Power-on Reset A/M/C

cccc 5555 1555 6 Communications Failure A/M/C

cccc 5555 3555 6 Communications Failure Restore A/M/C

cccc 5555 6555 6 Communications Failure Previously Reported A/M/C

Communications Failure Reminders A&I

cccc 5555 5155 6 Telco Line Fault A/M/C

cccc 5555 5355 6 Telco Line Fault Restore A/M/C

cccc 5555 5655 6 Telco Line Fault Previously Reported A/M/C

cccc 5555 5515 6 System Supervisory Fault 7720ULF

cccc 5555 5535 6 System Supervisory Fault Restore 7720ULF

cccc 5555 5565 6 System Supervisory Fault Previously Reported 7720ULF

cccc 5555 5551 6 Walk Test 7720ULF

cccc 5555 5553 6 Walk Test Exit 7720ULF

cccc 5353 5555 6 Exiting Battery Charge Mode 7720V2

6-10

Status Channel = 7 (Alarm condition)

NOTES: Each channel that displays these message types corresponds to a particular type
of event. Because there are eight channels, it is possible for multiple events to be reported in
multiple channels in only one message.

(Example: “cccc 1553 5555 7” indicates an alarm on zone 1 and a restore on zone 4.)

Message Definition Applies to

Section 6: Message Formats

cccc zzzz zzzz 7 Zone Fault

z = zone number corresponding to the channel position
(1 – 8)

1 = new zone fault

2 = opening (system disarmed)

3 = zone restore

4 = closing (system armed)

5 = normal zone condition

6 = previously report zone fault

Example:

1234 5515 5555 7 indicates a new alarm on zone 3.

1234 5165 5555 7 indicates a new alarm on zone 2, with
a previously reported, un-restored condition still on zone

3. (i.e. The ‘6’ in the third channel indicates that
previously, zone 3 had gone into alarm, was reported in a
message with a 1 in channel three, and remains
violated.)

1234 5335 5555 7 indicates a restore on zones 2 and 3.
I.e. the conditions that caused the alarm on zones 2 and
3 have returned to a normal state.

All

Note: Sending restoral signals are optional in
programming.

Example:

1234 5525 5555 7 indicates an Opening message.

1234 5545 5555 7 indicates a Closing message.

Open/Close signals are typically sent via the Control
Panel’s Dialer; however they may be optionally
programmed to be sent via the radio as well.
Open/Close messages will be sent on a particular
channel when the radio is programmed properly and
wired to the alarm control so that a signal is sent to the
radio when the alarm is
(Closing).

Note regarding the 7620ULF: Due to the fact that the
7620ULF is not a fire alarm control, supervisory faults
from the fire control panel may be used to trigger one or
more of the eight channels on the 7620ULF, and thus will
be reported as alarms. The central station should be
aware of which of the eight channels are actually
reporting supervisory conditions so alarm reports for
these channels can be responded to correctly.

Disarmed

(Opening) or

Armed

6-11

7810iR Internet Communication Module Installation and Setup Guide

Message Definition Applies to

cccc 5555 5551 7 AC Loss 7620ULF only

cccc 5555 5553 7 AC Loss Restore 7620ULF only

Status Channel = 8 (Alarm with low battery (older 7620 radio only))

NOTES: Each channel that displays these message types corresponds to a particular type
of event. Because there are eight channels, it is possible for multiple events to be reported in
multiple channels in only one message.

(Example: “cccc 1553 5155 8” indicates an alarm on zone 1, a restore on zone 4 and a low
battery.)

Message Definition Applies to

cccc 5555 5555 8 Low Battery Massage 7620 or

7620ULF only

cccc zzzz zzzz 8 Low Battery with Reported Alarms

Alarm messages are identical to those reported when the
status channel is a “7”. The “8” only indicates that a low
battery condition is also present. (Please refer to the
description of alarm messages for status channel of “7”.)

For these radios, the low battery message will be
repeated when other trouble conditions are reported
(where the status channel = ‘6’). The low battery
message will be sent directly following the trouble
message.

In addition, the low battery message will also be sent
when any alarm or restore is reported.

These radios do not have a specific Low Battery Restore
message. After a low battery condition is received, a
Low Battery Restore is implied when the next alarm or
Open/Close message is received with a ‘7’ in the ninth
channel rather than an ‘8’.

Status Channel = 9 (Installer generated test message)

Message Definition Applies to

cccc 5555 5555 9 System Test Message

Manually triggered test from the radio.

7620 or
7620ULF only

All

6-12

Test signal generated by an AlarmNet Network
Technician for a specific subscriber.

24-hour Network Acknowledgement of Subscriber Status
messages.

Note: for older 7620 and 7620ULF radios, Zone alarms
may also be sent at the same time as a test message.
These messages will be in the identical formats to those
alarms shown for Status Channel 5 or 8, except that the
status channel will be a 9.

Contact ID Format

Contact ID reporting takes the following format:

CCCC Q EEE GG ZZZ

Where:

CCCC = customer (subscriber account number)

Q = event qualifier, E = new event, R = restore

EEE = event code

GG = partition number, 00-08 (always 00 for non-partitioned panels)

ZZZ = zone ID number reporting the alarm (001-099), or user number for open/close reports.

* System status messages (i.e. AC Loss, Low Battery) contain zeros in the ZZZ location.

SUBSCRIBER ID #

XXXX

EVENT

QUALIFIER

Event or

Restore

E or R

EVENT CODE*

000

Section 6: Message Formats

PARTITION #

00

ZONE OR

USER #

C000 or U000

Event Code Classifications

Medical

100 Medical Emerg-Personal Emergency-#

101 Pendant Transmitter Emerg-Personal Emergency-#

102 Fail to report in Emerg-Fail to check in-#

Fire Alarms

110 Fire Fire-Fire Alarm-#

111 Smoke w/Verification Fire-Fire Alarm-#

112 Combustion Fire-Combustion-#

113 Waterflow Fire-Water Flow -#

114 Heat Fire-Heat Sensor-#

115 Pull Station Fire-Pull Station-#

116 Duct Fire-Duct Sensor-#

117 Flame Fire-Flame Sensor-#

118 Near Alarm Fire-Near Alarm -#

Panic Alarms

120 Panic Alarm Panic-Panic-#

121 Duress Panic-Duress- User 000, or duress zone number on

122 Silent Panic-Silent Panic-#

123 Audible Panic-Audible Panic-#

124 Duress-Access Granted Panic-Duress Access Grant-#

low end panels

6-13

7810iR Internet Communication Module Installation and Setup Guide

125 Duress-Egress Granted Panic-Duress Egress Grant-#

Burglar Alarms

130 Burglary Burg-Burglary-#

131 Perimeter Burg-Perimeter-#

132 Interior Burg-Interior-#

133 24 Hr Burg (Aux) Burg-24 Hour-#

134 Entry/Exit Burg-Entry/Exit-#

135 Day/Night Burg-Day/Night-#

136 Outdoor Burg-Outdoor-#

137 Tamper Burg-Tamper-#

138 Near Alarm Burg-Near Alarm-#

139 Intrusion Verifier Burg-Intrusion Verifier-#

General Alarms

140 General Alarm Alarm-General Alarm-#

141 Polling Loop Open Alarm-Polling Loop Open

142 Polling Loop Short (Al) Alarm-Polling Loop Short

143 Expansion Mod Failure Alarm-Exp. Module Tamper-#

144 Sensor Tamper Alarm-Sensor Tamper-#

145 Expansion Module Tamper Alarm-Exp. Module Tamper-#

146 Silent Burg Burg-Silent Burglary-#

24 Hour Non-Burglary

150 24 Hour (Auxiliary) Alarm-24 Hr. Non-Burg-#

151 Gas Detected Alarm-Gas Detected-#

152 Refrigeration Alarm-Refrigeration-#

153 Loss of Heat Alarm-Heating System-#

154 Water Leakage Alarm-Water Leakage-#

155 Foil Break Trouble-Foil Break-#

156 Day Trouble Trouble-Day Zone-#

157 Low Bottled Gas Level Alarm-Low Gas Level-#

158 High Temp Alarm-High Temperature-#

159 Low Temp Alarm-Low Temperature-#

161 Loss of Air Flow Alarm-Air Flow-#

162 Carbon Monoxide Detected Alarm-Carbon Monoxide-#

163 Tank Level Trouble-Tank Level-#

Fire Supervisory

200 Fire Supervisory Super.-Fire Supervisory-#

201 Low Water Pressure Super-Low Water Pressure-#

6-14

Section 6: Message Formats

202 Low CO2 Super.-Low CO2-#

203 Gate Valve Sensor Super.-Gate Valve-#

204 Low Water Level Super.-Low Water Level-#

205 Pump Activated Super.-Pump Activation-#

206 Pump Failure Super.-Pump Failure-#

System Troubles

300 System Trouble Trouble-System Trouble

301 Ac Loss Trouble-Ac Power

302 Low System Batt Trouble-Low Battery (AC is lost, battery is getting low)

303 RAM Checksum Bad Trouble-Bad RAM Checksum (Restore Not Applicable)

304 ROM Checksum Bad Trouble-Bad ROM Checksum (Restore Not Applicable)

305 System Reset Trouble-System Reset (Restore Not Applicable)

306 Panel Prog Change Trouble-Programming Changed (Restore Not

Applicable)

307 Self-Test Failure Trouble-Self Test Failure

308 System Shutdown Trouble-System Shutdown

309 Battery Test Fail Trouble-Battery Test Failure (Battery failed at test

interval)

310 Ground Fault Trouble-Ground Fault-#

311 Battery Missing Trouble-Battery Missing

312 Power Supply Over current Trouble-Pwr. Supp. Overcur.-#

313 Engineer Reset Status-Engineer Reset – User # (Restore Not

Applicable)

Sounder/Relay Troubles

320 Sounder / Relay Trouble-Sounder/Relay-#

321 Bell 1 Trouble-Bell/Siren #1 (Event An Restore)

322 Bell 2 Trouble-Bell/Siren #2 (Event an Restore)

323 Alarm Relay Trouble-Alarm Relay

324 Trouble Relay Trouble-Trouble Relay

325 Reversing Relay Trouble-Reversing Relay

326 Notification Appliance Ckt. # 3 Trouble-Notification Appl. Ckt#3

327 Notification Appliance Ckt. # 4 Trouble-Notification Appl. Ckt#4

System Peripheral Troubles

330 System Peripheral Trouble-Sys. Peripheral-#

331 Polling Loop Open Trouble-Polling Loop Open

332 Polling Loop Short Trouble-Polling Loop Short

333 Exp. Module Failure Trouble-Exp. Module Fail-#

334 Repeater Failure Trouble-Repeater Failure-#

335 Local Printer Paper Out Trouble-Printer Paper Out

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7810iR Internet Communication Module Installation and Setup Guide

336 Local Printer Failure Trouble-Local Printer

337 Exp. Mod. Dc Loss Trouble-Exp. Mod. Dc Loss-#

338 Exp. Mod. Low Bat Trouble-Exp. Mod. Low Batt-#

339 Exp. Mod. Reset Trouble-Exp. Mod. Reset-#

341 Exp. Mod. Tamper Trouble-Exp. Mod. Tamper-# (5881ENHC)

342 Exp. Module AC Loss Trouble-Exp. Module AC Loss-#

343 Exp. Module Self Test Fail Trouble-Exp. Self-Test Fail-#

344 RF Rcvr Jam Detect # Trouble-RF Rcvr Jam Detect-#

Communication Troubles

350 Communication Trouble-Communication Failure

351 Telco 1 Fault Trouble-Phone Line # 1

V20 Panel

352 Telco 2 Fault Trouble-Phone Line # 2

353 LR Radio Xmitter Fault Trouble-Radio Transmitter

354 Failure To Communicate Trouble-Fail to Communicate

355 Loss of Radio Super. Trouble-Radio Supervision

356 Loss of Central Polling Trouble-Central Radio Polling

357 LRR XMTR. VSWR Trouble-Radio Xmitter. VSWR-#

Comes In As Zone 1 On A

Protection Loop

370 Protection Loop Trouble-Protection Loop-# (zone type 19)

Note: Uplink cell backup devices send zone 99 for a low battery and a zone 97 for
communication failure (no response from poll). These will report as contact ID E370 (protection
loop). These are signals GENERATED by the uplink to indicate STATUS of the uplink. Of
course, central station will assume that the panel generated them. Additional codes that may be
sent would be for zones 81-86 which correspond to hardwire inputs 1-6. The contact ID
message for these is selected by uplink when it is programmed. So, next time someone reports
an unusual zone 97 or 99 being reported to their Central Station, Uplink may be the culprit.
Uplink's number is 1-888-987-5465 if you need it.

371 Protection Loop Open Trouble-Prot. Loop Open-#

372 Protection Loop Short Trouble-Prot. Loop Short-#

373 Fire Trouble Trouble-Fire Loop-# (Supervision Loss)

374 Exit Error (By User) Alarm-Exit Error-#

375 Panic Zone Trouble Trouble-PA Trouble-#

376 Hold-Up Zone Trouble Trouble-Hold-Up Trouble-#

Sensor

380 Sensor Trbl - Global Trouble-Sensor Trouble-#

381 Loss Of Supervision Trouble-Rf Sensor Super.-#

382 Loss Of Suprvsn Trouble-Rpm Sensor Super.-#

383 Sensor Tamper Trouble-Sensor Tamper-#

384 Rf Low Battery Trouble-Rf Sensor Battery-#

6-16

Section 6: Message Formats

385 Smoke Hi Sens. Trouble-Smoke Hi Sens.-#

386 Smoke Lo Sens. Trouble-Smoke Lo Sens.-#

387 Intrusion Hi Sens. Trouble-Intrusion Hi Sens.-#

388 Intrusion Lo Sens. Trouble-Intrusion Lo Sens.-# - These codes are similar

to those used for smart smoke detectors. The idea is
to report a problem developing in the detector’s
operation.

389 Det. Self Test Fail Trouble-Sensor Test Fail-#

391 Sensor Watch Failure Trouble-Sensor Watch Fail-#

392 Drift Comp. Error Trouble-Drift Comp. Error-# - Reported by Firelite

panels. The panel is not able to adjust its thresholds to
balance out drift in the normal operating point of a
smoke detector.

393 Maintenance Alert Trouble-Maintenance Alert-#

Open/Close

400 Open/Close Opening/Closing

E = Open, R = Close

401 Open/Close By User Opening-User # / Closing-User #

402 Group O/C Closing-Group User #

403 Automatic Open/Close Opening-Automatic / Closing-Automatic

404 Late to O/C Opening-Late / Closing-Late

405 Deferred O/C Event & Restore Not Applicable

406 Cancel (By User) Opening-Cancel

407 Remote Arm/Disarm Opening-Remote / Closing-Remote

408 Quick Arm Event Not Applicable For Opening / Closing-Quick Arm

409 Keyswitch Open/Close Opening-Keyswitch / Closing-Keyswitch

441 Armed Stay Opening-Armed Stay / Closing-Armed Stay

442 Keyswitch Armed Stay Opening-Keysw. Arm Stay / Opening-Keysw. Arm Stay

450 Exception O/C Opening-Exception / Closing-Exception

451 Early O/C Opening-Early / Closing-Early-User #

452 Late O/C Opening-Late / Closing-Late-User #

453 Failed to Open Trouble-Fail to Open (Restore not applicable)

454 Failed to Close Trouble-Fail to Close (Restore not applicable)

455 Auto-Arm Failed Trouble-Auto Arm Failed (Restore not applicable)

456 Partial Arm Closing-Partial arm-User #

457 Exit Error (User) Closing-Exit Error-User #

458 User on Premises Opening-User on Prem. – User #

459 Recent Close Trouble-Recent Close – User # (Restore not appl)

461 Wrong Code Entry Access – Wrong Code entry (Restore not applicable)

462 Legal Code Entry Access-Legal Code entry – user # (Restore not appl)

463 Re-arm after Alarm Status-Re Arm After Alarm-User # (Restore not appl)

6-17

7810iR Internet Communication Module Installation and Setup Guide

464 Auto Arm Time Extended Status-Auto Arm Time Ext. – User # (Restore not appl)

465 Panic Alarm Reset Status-PA Reset (Restore not applicable)

Remote Access

411 Callback Requested Remote-Callback Requested (No Restore) Enabled

with O/C reports

412 Success-Download/access Remote-Successful Access (Restore Not Applicable)

413 Unsuccessful Access Remote-Unsuccessful Access (Restore Not Applicable)

414 System Shutdown Remote-System Shutdown

415 Dialer Shutdown Remote-Dialer Shutdown

416 Successful Upload Remote-Successful Upload (Restore Not Applicable)

Access Control

421 Access Denied Access-Access Denied-User # (Restore Not

Applicable)

422 Access Report by User Access-Access Gained –User# (Restore Not

Applicable)

423 Forced Access Panic-Forced Access-#

424 Egress Denied Access-Egress Denied (Restore Not Applicable)

425 Egress Granted Access-Egress Granted-# (Restore Not Applicable)

426 Access Door Propped Open Access-Door Propped Open-#

427 Access Point DSM Trouble Access-ACS Point DSM Trbl.-#

428 Access Point RTE Trouble Access-ACS Point RTE Trbl.-#

429 Access Program Mode Entry Access-ACS Prog. Entry-User # (Restore Not

Applicable)

430 Access Program Mode Exit Access-ACS Prog. Exit-User # (Restore Not

Applicable)

431 Access Threat Level Change Access-ACS Threat Level Chg.

432 Access Relay/Trigger Fail Access-ACS Relay/Trig. Fail-#

433 Access RTE Shunt Access-ACS RTE Shunt-#

434 Access DSM Shunt Access-ACS DSM Shunt-#

System Disables

501 Access Reader Disable Disable-Access Rdr. Disable-#

Sounder/Relay Disables

520 Sounder/Relay Disable Disable-Sounder/Relay-#

521 Bell 1 Disable Disable-Bell/Siren # 1

522 Bell 2 Disable Disable-Bell/Siren # 2

523 Alarm Relay Disable Disable-Alarm Relay

524 Trouble Relay Disable Disable-Trouble Relay

525 Reversing Relay Disable Disable-Reversing Relay

526 Notification Appliance Ckt # 3 Disable-Notification Appl. Ckt#3

6-18

Section 6: Message Formats

527 Notification Appliance Ckt # 4 Disable-Notification Appl. Ckt#4

System Peripheral Disables

531 Module Added Super.-Module Added (Restore Not Applicable)

532 Module Removed Super.-Module Removed (Restore Not Applicable)

Communication Disables

551 Dialer Disabled Disable-Dialer Disable

552 Radio Xmitter Disabled Disable-Radio Disable

553 Remote Upload/Download Disable-Rem. Up/download Disable

Bypasses

570 Zone/Sensor Bypass Bypass-Zone Bypass-#

571 Fire Bypass Bypass-Fire Bypass-#

572 24 Hour Zone Bypass Bypass-24 Hour Bypass-#

573 Burg. Bypass Bypass-Burg. Bypass-#

574 Group Bypass Bypass-Group Bypass-User #

575 Swinger Bypass Bypass-Swinger Bypass-#

576 Access Zone Shunt Access-ACS Zone Shunt-#

577 Access Point Bypass Access-ACS Point Bypass-#

Test / Misc

601 Manual Test Test-Manually Triggered (Restore Not Applicable)

602 Periodic Test Test-Periodic (Restore Not Applicable

603 Periodic RF Xmission Test-Periodic Radio (Restore Not Applicable)

604 Fire Test Test-Fire Walk Test-User #

605 Status Report To Follow Test-Fire Walk Test-User #

606 Listen-In To Follow Listen-Listen-In Active (Restore Not Applicable)

607 Walk-Test Mode Test-Walk Test Mode-User #

608 System Trouble Present Test-System Trouble Present (Restore Not Applicable)

609 Video Xmtr Active Listen-Video Xmitter Active (Restore Not Applicable)

611 Point Tested Ok Test-Point Tested Ok-# (Restore Not Applicable)

612 Point Not Tested Test-Point Not Tested-# (Restore Not Applicable)

613 Intrusion Zone Walk Tested Test-Intrn Zone Walk Test-# (Restore Not Applicable)

614 Fire Zone Walk Tested Test-Fire Zone Walk Test-# (Restore Not Applicable)

615 Panic Zone Walk Tested Test-PA Zone Walk Test (Restore Not Applicable)

616 Service Request Trouble-Service Request

621 Event Log Reset Trouble-Event Log Reset (Restore Not Applicable)

622 Event Log 50% Full Trouble-Event Log 50% Full (Restore Not Applicable)

623 Event Log 90% Full Trouble-Event Log 90% Full (Restore Not Applicable)

624 Event Log Overflow Trouble-Event Log Overflow (Restore Not Applicable)

6-19

7810iR Internet Communication Module Installation and Setup Guide

625 Time/Date Reset Trouble-Time/Date Reset-User # (Restore Not Appl)

626 Time/Date Inaccurate Trouble-Time/Date Invalid (clock not stamping to log

correctly)

627 Program Mode Entry Trouble-Program Mode Entry (Restore Not Applicable)

628 Program Mode Exit Trouble-Program Mode Exit (Restore Not Applicable

Scheduling

630 Schedule Change Trouble-Schedule Changed (Restore Not Applicable)

631 Exception Sched. Change Trouble-Esc. Sched. Changed (Restore Not Applicable)

632 Access Schedule Change Trouble-Access Sched. Changed (Restore Not Appl)

Personnel Monitoring

641 Senior Watch Trouble Trouble-Senior Watch Trouble – This code is also

referred to as ‘up and about’. It means that a person
has not moved about their home for a preset period of
time.

642 Latch-key Supervision Status-Latch-key Super-User # (Restore Not

Applicable) Used to report when a certain user has
returned home and disarmed the alarm.

Special Codes

651 Code sent to Identify the control panel as an ADT Authorized Dealer.

750-789 These codes are use by Protection One and can be assigned any unique non-standard

Event code, which Pro 1 will be tracking. Also can be used on custom zone types.

Event Log

Other

999 1 and 1/3 DAY NO READ LOG EVENT LOG ONLY, No report to CS. V20 series or
May occur in Vista-50 family after a download is done where the account has been transferred
from one panel type to another. (i.e. from and XMP to a 50P, etc).

6-20

SECTION 7

Diagnostics and Troubleshooting

•••••••••••••••••••••••••••••••••••••••••••••••••

In This Section

♦

Diagnostics

♦

Performing Diagnostics

•••••••••••••••••••••••••••••••••••••••••••••••••

Diagnostics

About Diagnostics

A series of diagnostic and calibration tests is provided that allows verification of correct
operation of the 7810iR and its connection to the Internet. There are a total of five
diagnostic tests.

How to Access the Diagnostics

To access diagnostics, do the following:

Action Screen Display

1. From the Home Screen, navigate to the
Advanced Setup Screen:

!

!

!

7-1

7810iR Internet Communication Module Installation and Setup Guide

Action Screen Display

2. Press the DIAGNOSTICS button on the
Advanced Setup Screen. The
"Diagnostics/Test" screen is displayed.

NOTE:

using Remote Access feature and will not run
locally if a Remote Access session is active.
The following error message will be displayed
if any diagnostic test is started while a Remote
Access session is active:

7810iR Diagnostics cannot be run

Performing Diagnostics

Select any diagnostic test or calibration procedure from the Diagnostics/Tests screen by
pressing its associated Test or Calibrate button.

All or any individual test may be run when you access the Diagnostics/Tests screen; however,
each test must be performed one at a time.

At any time when a test is not being performed, you can press:

•

the back button icon at the upper-right corner of the Diagnostics/Tests screen to

return to the previous screen, or

•

Once the Diagnostics/Tests screen is exited, subsequent entry to this screen displays all test
options as "Not Performed."

7-2

the home button icon in the upper left-hand corner of the Diagnostics/Tests screen

to return to your home page.

LCD Display Test

Perform the LCD Display Test as follows:

1. When you press the Test button associated
with the LCD Display Test, a pop-up
"Confirmation Window" is displayed in the
center of the screen with an all green
background. Within the Confirmation Window
the question "Is Screen Background Green?"
is displayed.

2. When you press the
accordingly, the Red Background Pop-Up
Confirmation Window is displayed in the
center of the screen with an all red
background. Within the Confirmation Window
the question "Is Screen Background Red?" is
displayed.

Section 7: Diagnostics and Troubleshooting

Action Screen Display

Yes

or No button

3. When you press the
accordingly, the Blue Background Pop-Up
Confirmation Window is displayed in the
center of a blank screen with an all blue
background as shown below. Within the
Confirmation Window the question "Is Screen
Background Blue?" is displayed.

4. When you press the
accordingly, the Color Bar Pop-Up
Confirmation Window is displayed in the
center of the screen as shown to the right.
Within the Confirmation Window the question
"Do you see Color Bars (Blk, R, G, LGr, B, M,
Y, W)?" is displayed.

Yes

or No button

Yes

or No button

7-3

7810iR Internet Communication Module Installation and Setup Guide

Action Screen Display

5. When you press the
accordingly, automatically the contrast test
begins from low to high. "Changing Contrast.."
is displayed in the center of the screen during
this time.

At the conclusion of the contrast test a Pop-Up
Confirmation Window is displayed in the
center of the screen. Within the Confirmation
Window the question "Contrast Changed (Low
to High)?" is displayed.

6. When you press the
accordingly, the "Diagnostics/Tests" screen is
displayed with the LCD Display Test results
("Passed" or "Failed") shown in the test status
column.

Yes

or No button

Yes

or No button

NOTE:

is pressed) to any question of this test, when
the system is returned to the
Diagnostics/Tests screen, "Failed" is displayed
in test status column.

If the response was no (the No button

7-4

Real Time Clock Test

Perform the Real Time Clock Test as follows:

Section 7: Diagnostics and Troubleshooting

Action Screen Display

Press the
Time Clock Test. "Testing.." is displayed in the
test status column on the "Diagnostics/Tests"
screen.

At the conclusion of the test, either a green
"Passed." or a red "Failed." is displayed in the
test status column on the "Diagnostics/Tests"
screen.

Test

button associated with the Real

7-5

7810iR Internet Communication Module Installation and Setup Guide

Audio Test

Perform the Audio Test as follows:

Action Screen Display

1. Press the
Audio Test. "Testing.." is displayed (yellow) in
the test status column on the
"Diagnostics/Tests" screen while 4 beeps
sound from the speaker. At the conclusion of
the test, a pop-up "Confirmation Window" is
displayed in the center of the
"Diagnostics/Tests" screen.

2. Within the Confirmation Window the
question "Did you hear 4 Beeps?" is displayed.

When you press the
"Passed." indication is displayed in the test
status column on the "Diagnostics/Tests"
screen.

When you press the No button, a red "Failed."
indication is displayed in the test status
column on the "Diagnostics/Tests" screen.

Test

button associated with the

Yes

button, a green

7-6

LED Test

Perform the LED Test as follows:

Section 7: Diagnostics and Troubleshooting

Action Screen Display

1. Press the
LED Test. "Testing.." is displayed (yellow) in
the test status column on the
"Diagnostics/Tests" screen while the 4 LEDs
light sequentially, left to right (amber, red,
green, green), 5 times. At the conclusion of
the test, a pop-up "Confirmation Window" is
displayed in the center of the
"Diagnostics/Tests" screen.

2. Within the Confirmation Window the
question "Did you see chasing LED pattern?"
is displayed.

Test

button associated with the

If you press the
indication is displayed in the test status
column on the "Diagnostics/Tests" screen.

If you press the No button, a red "Failed."
indication is displayed in the test status
column on the "Diagnostics/Tests" screen.

Yes

button, a green "Passed."

7-7

7810iR Internet Communication Module Installation and Setup Guide

Keypad Test

The Keypad Test is not applicable for 7810iR.

Touch Screen Calibration

Calibrate the touch screen as follows:

Action Screen Display

1. Press the
"Advanced Setup" menu screen. The
"Diagnostics/Test" screen is displayed.

2. Begin the Touch Screen calibration from the
"Diagnostics/Tests" screen by pressing the

Calibrate

pressed, the
screen is displayed.

Within the
you are asked to

in upper left corner.

square.

When this square is touched, the

Screen Calibration
press the center of the box in the upper
right corner.

Diagnostics

button. When the

Touch Screen Calibration

Touch Screen Calibration

Press the center of the box

button on the

Calibrate

Press the center of the

Touch

screen displays

button is

screen

Next

7-8

Section 7: Diagnostics and Troubleshooting

Action Screen Display

3. Press the center of the square.

Screen Calibration
press the center of the box in lower right
corner.

4. Press the center of the square.

Screen Calibration
press the center of the box in lower left
corner.

5. Press the center of the square.

Screen Calibration

target to verify calibration.

screen displays

screen displays

screen displays Touch

The Touch

Next

The Touch

Next

The Touch

6. Press the center of the square. If touch
screen calibration was successful, you are
returned automatically to the
"Diagnostics/Tests" screen.

If touch screen calibration was not successful,

Calibration Unsuccessful

momentarily. You are then returned
automatically to the first

Calibration

NOTE: You will progress through the

Screen Calibration

where you touch. To successfully calibrate the
touch screen, you must press the center of the
box on each screen.

screen.

is displayed

Touch Screen

Touch

screens regardless of

7-9

7810iR Internet Communication Module Installation and Setup Guide

7-10

y

y

SECTION 8

Summary of Connections

U

CUL

••••••••••••••••••••••••••••••••••••••••••••••

Message Status

LEDs

WARNING
HIGH VOLTAGE

12V IN

12V AUX

GND

R B G Y

NO CONNECT

SERIAL DATA OUT

SERIAL DATA IN

Network Connectivit
Displa

RJ-45, For 10 Base T,
BROADBAND ONLY

7810iR Summary of Connections

For UL installations, the Listed Class 2 7720V2TR must be powered by a Listed uninterruptible

L

power supply (UPS) with audible and visual indications of switchover to secondary power.

For CUL installations, a Listed Class 2 7720V2TR-CN must be used.

8-1

LIMITED WARRANTY

Honeywell International Inc., acting through its Security & Custom Electronics business ("Seller") 165
Eileen Way, Syosset, New York 11791, warrants its product(s) to be in conformance with its own plans
and specifications and to be free from defects in materials and workmanship under normal use and
service for 24 months from the date stamp control on the product(s) or, for product(s) not having a date
stamp, for 12 months from date of original purchase unless the installation instructions or catalog sets
forth a shorter period, in which case the shorter period shall apply. Seller's obligation shall be limited to
repairing or replacing, at its option, free of charge for materials or labor, any product(s) which is proved
not in compliance with Seller's specifications or proves defective in materials or workmanship under
normal use and service. Seller shall have no obligation under this Limited Warranty or otherwise if the
product(s) is altered or improperly repaired or serviced by anyone other than Honeywell factory service.
For warranty service, return product(s) transportation prepaid, to Honeywell Factory Service, 165 Eileen
Way, Syosset, New York 11791.

THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, OR FITNESS FOR
A PARTICULAR PURPOSE OR OTHERWISE, WHICH EXTEND BEYOND THE DESCRIPTION ON THE
FACE HEREOF. IN NO CASE SHALL SELLER BE LIABLE TO ANYONE FOR ANY CONSEQUENTIAL
OR INCIDENTAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESS OR
IMPLIED, OR UPON ANY OTHER BASIS OF LIABILITY WHATSOEVER, EVEN IF THE LOSS OR
DAMAGE IS CAUSED BY THE SELLER'S OWN NEGLIGENCE OR FAULT.

Seller does not represent that the product(s) it sells may not be compromised or circumvented; that the
product(s) will prevent any personal injury or property loss by burglary, robbery, fire or otherwise; or that
the product(s) will in all cases provide adequate warning or protection. Customer understands that a
properly installed and maintained alarm system may only reduce the risk of a burglary, robbery, fire, or
other events occurring without providing an alarm, but it is not insurance or a guarantee that such will not
occur or that there will be no personal injury or property loss as a result. CONSEQUENTLY, SELLER
SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY, PROPERTY DAMAGE OR OTHER LOSS
BASED ON A CLAIM THAT THE PRODUCT(S) FAILED TO GIVE WARNING. HOWEVER, IF SELLER
IS HELD LIABLE, WHETHER DIRECTLY OR INDIRECTLY, FOR ANY LOSS OR DAMAGE ARISING
UNDER THIS LIMITED WARRANTY OR OTHERWISE, REGARDLESS OF CAUSE OR ORIGIN,
SELLER'S MAXIMUM LIABILITY SHALL NOT IN ANY CASE EXCEED THE PURCHASE PRICE OF
THE PRODUCT(S), WHICH SHALL BE THE COMPLETE AND EXCLUSIVE REMEDY AGAINST
SELLER.

This warranty replaces any previous warranties and is the only warranty made by Seller on this
product(s). No increase or alteration, written or verbal, of the obligations of this Limited Warranty is
authorized.

Copyright

¬.9El

K0838V1 4/03 Rev. C

165 Eileen Way, Syosset, NY 11791



2004 Honeywell International Inc.

www.honeywell.com/security