ABOUT SYMPHONY/SYMPHONY-I..........................................................................................7
Introduction to Symphony/Symphony-i.................................................................................................................7
The Symphony/Symphony-i Interface..................................................................................................................7
Navigating through Symphony/Symphony-i .........................................................................................................8
About Your Home Screen .................................................................................................................................... 8
SYSTEM OVERVIEW ..............................................................................................................11
Introduction to Your System...............................................................................................................................11
Zones ..........................................................................................................................................................................11
Memory of Alarm.....................................................................................................................................................12
Fire Protection....................................................................................................................................................12
User Codes ........................................................................................................................................................ 12
Internet Features................................................................................................................................................ 12
SECURITY SYSTEM OPERATION .........................................................................................15
Introduction to Security System Operation.........................................................................................................15
How to Arm the System .....................................................................................................................................15
How to Arm Multiple Partitions ...........................................................................................................................17
How to Arm Using a Keyswitch..........................................................................................................................18
How to Bypass Zones ........................................................................................................................................ 19
How to Remove Bypassed Zones...................................................................................................................... 21
How to Disarm the System ................................................................................................................................22
How to Disarm Using a Keyswitch ..................................................................................................................... 24
How to Check the Status of Other Partitions .....................................................................................................24
How to Send Emergency Messages..................................................................................................................26
How to View the Event Log................................................................................................................................27
FIRE ALARM SYSTEM OPERATION ......................................................................................29
Introduction to Fire Alarm System Operation .....................................................................................................29
In Case of Fire Alarm ......................................................................................................................................... 29
Silencing a Fire Alarm ........................................................................................................................................29
Fire Display Lock................................................................................................................................................29
Recommendations for Proper Protection...........................................................................................................30
Recommendations For Smoke And Heat Detectors.......................................................................................... 30
3
Table of Contents (Cont'd)
Recommendations For Proper Intrusion Protection...........................................................................................31
Recommendations for Evacuation..................................................................................................................... 31
USER CODE SETUP ...............................................................................................................33
Introduction to User Code Setup........................................................................................................................ 33
How to Access User Setup ................................................................................................................................33
How to Add a User.............................................................................................................................................35
How to Delete a User.........................................................................................................................................38
How to Edit a User ............................................................................................................................................. 39
INTERNET FEATURES ...........................................................................................................41
Introduction to Internet Features........................................................................................................................41
Modifying Your WEB Page ................................................................................................................................41
Stock Selections for rick .........................................................................................................................................44
My Email .....................................................................................................................................................................44
User Feedback.............................................................................................................................................................51
How to Enter Console Emulation Mode ............................................................................................................. 53
SUMMARY OF AUDIO NOTIFICATION...................................................................................55
SUMMARY OF SYMPHONY/SYMPHONY-I LED OPERATION..............................................57
Symphony/Symphony-i LED Operation..............................................................................................................57
LEDs During Normal (Idle) State........................................................................................................................57
LEDs During Software Downloading .................................................................................................................57
LED Operation When Software Download Fails..............................................................................................58
How to Access Symphony/Symphony-i Setup Options......................................................................................59
How to Access Setup.........................................................................................................................................59
4
Table of Contents (Cont'd)
How to Adjust the Touch Screen Contrast.........................................................................................................60
How to Adjust the Volume.................................................................................................................................. 61
How to Select Screen Saver Activation Time .................................................................................................... 61
How to Set the Time and Date...........................................................................................................................63
Time Zones................................................................................................................................................................64
How to Calibrate the Touch Screen ................................................................................................................... 65
Replacing Batteries In Wireless Sensors...........................................................................................................69
Silencing Low Battery Warning Tones at the Keypad ........................................................................................69
How to Clean your Symphony/Symphony-i........................................................................................................70
Congratulations on your ownership of a Honeywell Security System. You've made a
wise decision in choosing it, for it represents the latest in security protection
technology today.
This security system offers you three forms of protection: burglary, fire and
emergency. To realize the full potential of the system, it is important that you feel
comfortable operating it. Your system may consist of:
• Symphony/Symphony-i Advanced User Interface
• One or more Keypads for system control
• Various sensors for perimeter and interior burglary protection, plus a selected
number of strategically placed smoke or combustion detectors
About Symphony/Symphony-i
• Home automation devices.
UL
The control of the home environment feature has not been evaluated by UL.
The system uses microcomputer technology to monitor all zones, and provides
appropriate information for display on the Symphony/Symphony-i and/or Keypads
used with the system. Your system may also have been programmed to
automatically transmit alarm or status messages over the phone lines to a central
alarm monitoring station.
The Symphony/Symphony-i Interface
Symphony/Symphony-i is an intuitive, graphical interface that combines security
and home control with interactive Internet features. With clear, simple controls on a
touch-screen interface, the entire family will find Symphony/Symphony-i both easy
to learn and easy to use.
As a security and home-automation control, Symphony/Symphony-i can be used for:
• Quick and easy security system operation
• Control of the home environment, including the heating and air-conditioning
UL
system, lights, garage door, etc.
The control of the home environment feature has not been evaluated by UL.
As a household Internet appliance, Symphony/Symphony-i provides access to a
wealth of information, including:
• News
• Sports
7
About Symphony/Symphony-i (cont'd)
• Weather
• e-mail, and
• Live updates of user-selectable content such as your horoscope.
Keeping pace with advances in technology, Symphony/Symphony-i will continue to
provide additional Internet functionality, as it becomes available.
Navigating through Symphony/Symphony-i
Navigation through Symphony/Symphony-i typically begins from the "Home"
screen. This is Symphony/Symphony-i’s main default screen (starting screen) and is
the first screen you will see when Symphony/Symphony-i is powered up and
initialized. It is from this screen that you will select from the main menu. Once you
have made your selection, you will navigate through various sub-menus by touching
buttons or icons to perform the function you desire.
About Your Home Screen
Your "Home" screen is the gateway to your Symphony/Symphony-i Advanced User
Interface. From this screen you can:
UL
• access e-mail messages
• control the premises lighting, and most importantly,
• control your security system.
The control of the home environment feature has not been evaluated by UL.
Besides using your personal "Home" screen for E-mail messages, you may also
receive news/display and retrieve additional information of your choosing.
Your "Home" screen is displayed at all times, except when the system is armed or
you select another screen option.
8
Symphony/Symphony-i Icon/Button Descriptions
About Symphony/Symphony-i (Cont'd)
To aid in the navigation of Symphony/Symphony-i, a set of user-friendly icons has
been provided. The appearance, function, and location of these icons are described
below:
ICON/BUTTON LOCATION FUNCTION
"Home" screen Allows you to turn certain devices on and off
(if installed and programmed by your
installer.)
"Home" screen Accesses "Arming" screen.
NOTE: The background color of the shield
indicates security system status.
Upper left corner of most
screens
Upper right corner of most
screens
Lower right corner of most
screens
Lower left corner of most
screens
Green – system disarmed, ready to arm
Red – system armed
Yellow – system not ready to arm
Returns you to the Symphony/Symphony-i
"Home" screen.
Reverts to the last screen viewed.
Displays Emergency functions (as
programmed by your installer.
Used for Remote Security Access features.
9
About Symphony/Symphony-i (cont'd)
Symphony/Symphony-i "Arming" Screen
From the "Home" screen, press Security to access the Symphony/Symphony-i
"Arming" screen. Use this picture and the table that follows to become familiar with
the Symphony/Symphony-i security functions.
ITEM FUNCTION
Away
Stay
Night
Arm MultiPartitions
More Choices
Press this button to arm when no one will be staying on the premises. When
armed in Away, the system will sound an alarm if a protected door or window is
opened, or if any movement is detected inside the premises. You may leave
through the entrance door during the exit delay period without causing an
alarm. You may also re-enter through the entrance door, but must disarm the
system with your User Code within the entry delay period or an alarm will
occur.
Press this button to arm when you are staying home, but might expect
someone to use the entrance door later.
When armed in Stay, the system will sound an alarm if a protected door or
window is opened, but you may otherwise move freely throughout the
premises. Late arrivals can enter through the entrance door without causing an
alarm, but they must disarm the system within the entry delay period or an
alarm will occur.
Press this button to arm when you are staying home and do not expect anyone
to use the entrance door.
differently; have him/her describe the actual settings of this mode.
Check this box when you want to arm more than one partition. W hen Arm
Multi-Partitions is checked, all partitions within the system can be armed at one
time (if the user is so authorized). When the Arm Multi-Partitions circle does
not contain a check mark, each partition must be armed individually.
Press this button for to access Console Mode, show zone status, check the
event logs or to refresh your web information.
Your installer may have configured Night Mode
10
Introduction to Your System
This system offers you three forms of protection: burglary, fire and emergency.
Monitoring is accomplished with various contact and motion sensors for perimeter
and interior burglary protection, plus strategically placed smoke, heat, or
combustion detectors.
Burglary Protection
The burglary protection portion of your system must be turned on or "armed" before
it will sense burglary alarm conditions. Your system provides three modes of
burglary protection: Away, Stay, and Night, and even allows you to “bypass”
selected zones of protection while leaving the rest of the system armed (e.g. this
enables you to arm the system but leave upper-story windows open.)
The system also provides a Chime mode, for alerting users to the opening and
closing of doors and windows even while the system is disarmed.
System Overview
Partitions
This system may e configured to arm and disarm more than one area, each as if it
had its own control. These areas are called partitions. Partitions are used when
the user wants to disarm certain areas while leaving other areas armed, or to limit
access to certain areas to specific individuals. Each user of the system can be
authorized to operate all or only some partitions, and can be given different
privileges in each. Information about Partitions is presented later in this document.
Zones
Your system's sensing devices have been assigned to various "zones." For example,
the sensing device on your Entry/Exit door may have been assigned to zone 001,
sensing devices on windows in the master bedroom to zone 002, and so on. These
numbers will appear on the display, along with an alpha descriptor for that zone (if
programmed), when an alarm or trouble condition occurs.
Entry/Exit Delays
Your system has preset time delays, referred to as exit delay and entry delay.
Whenever you arm your system, exit delay gives you time to leave through the
designated exit door without setting off an alarm. Exit delay begins immediately
after entering any arming command, and applies to all modes of arming protection.
If programmed, a slow beeping will sound throughout the exit delay period.
Entry delay gives you time to disarm the system when you reenter through the
designated entrance door. But the system must be disarmed before the entry delay
period ends, or an alarm will occur. The Keypad will beep during the entry delay
period, reminding you to disarm the system. Ask your installer about the delay
times programmed into your system.
11
System Overview (cont'd)
Alarms
When an alarm occurs, Symphony/Symphony-i (and any other Keypads) and
external sounders will sound, and the zone(s) causing the alarm are displayed. If
your system is connected to a central monitoring station, an alarm message will also
be sent. To stop the alarm sounding, simply disarm the system.
Memory of Alarm
When an alarm condition occurs, the number(s) of the zone(s) that caused the
problem are displayed, along with the type of alarm (e. g. FIRE, ALARM). These
remains displayed until cleared by disarming the system.
Fire Protection
The fire protection portion of your security system (if used) is always on and will
sound an alarm if a fire condition is detected.
User Codes
Each user must be assigned a name with a corresponding 4-digit user code in order
to gain access to various features and functions. Through Symphony/Symphony-i,
you may program users to access any and all of the following systems:
• Fire/Burglary
• Internet
Users for the systems are programmed in a central user setup location that provides
the specific questions for the user pertaining to each system. You may want these
users to be the same, but there are situations in which you may want a user to have
access to one system (e.g., Internet) without having access to another (e.g., the
Fire/Burglary system).
Internet Features
As a household Internet appliance, Symphony/Symphony-i provides access to a
wealth of information, including:
• News
• Sports
• Weather
• E-mail, and
• Updates of user-selectable content such as your horoscope.
Additionally, you may control all of Symphony/Symphony-i’s functions from any
personal computer or laptop that has Internet capabilities, including security
system functions (arming, disarming, etc.).
12
Extended Functionality
Extended functions are advanced functions that can be accessed through a standard
Alpha Keypad or through emulation mode on your Symphony/Symphony-i touch
screen. Refer to your Control Panel User Guide for these features.
System Overview (Cont'd)
13
System Overview (cont'd)
14
Introduction to Security System Operation
You can arm your system in one of three arming modes: Away, Stay, and Night.
The following table lists the three different arming modes and the results of each
*Your installer may have configured Night Mode differently; have your installer
write the actual mode settings above.
Security System Operation
Away or Stay
Mode)
No (set for
Instant or
Maximum Mode)
.
Yes Yes (set for
Away Mode)
No (set for Stay,
Instant or
Maximum Mode)
How to Arm the System
Arming the system in any mode is performed in the same way, as described below.
NOTE: Close all perimeter windows and doors before arming.
SCREEN ACTION
1. From the "Home" screen, press the
Security button. The "Arming" screen is
displayed.
15
Security System Operation (cont'd)
SCREEN ACTION
Arming (typical)
Armed (typical)
2. On the "Arming" screen, press the selected
arming button.
o Symphony/Symphony-i beeps twice
(Away and Night Maximum Modes) or
three times (Stay and Night Instant
Modes)
o a Disarm button appears
o a text message appears stating which
zones are arming and whether or not
When exit delay time expires, the screen
automatically changes to indicate the system
is "Armed" and the "lock" next to the pressed
button changes to red. The system is now
armed in the selected mode.
there is an entry delay
o the screen changes to display the
remaining exit delay time, and
o a yellow "lock" appears next to the
pressed button to indicate the system
is arming.
o The exit delay time continues to
decrement to one.
16
How to Arm Multiple Partitions
To arm multiple partitions:
SCREEN ACTION
Security System Operation (Cont'd)
1. From the "Home" screen press the
Security button to display the "Arming" screen.
2. Press the appropriate arming mode button,
and, when prompted, enter the user code
authorized to access other partition(s).
NOTE: Be sure the Arm Multi-partitions
button is checked.
If the user code is accepted, the system
displays the partitions that the user has access
to.
NOTE: A user may have access to some (but
not all) of the available partitions!
You have two arming options:
To arm one or more partitions, highlight the
partition(s) to be armed by touching it on the
screen, then press Arm Selected.
Press Arm All to arm all available partitions.
17
Security System Operation (cont'd)
Keyswitch Operation
Your system may be equipped with a keyswitch for arming and disarming a
partition. Red and green lights on the keyswitch plate indicate the status of your
system as follows:
INDICATOR STATUS DESCRIPTION
Green Light
Red Light
On The system is disarmed and ready to be armed (no open
Off If the system is disarmed and the green light is off, it
On Steady System is armed or memory of alarm exists.
Slow Flashing Partition is armed in Away mode.
Rapid Flashing Partition is armed in Stay mode. Memory of alarm,
zones).
indicates the system is not ready (one or more zones are
open).
indicating an alarm has occurred.
GREEN
How to Arm Using a Keyswitch
To arm in the Away mode, turn the key to the right for 1/2 second and release.
Symphony/Symphony-i/Keypads will beep twice and the red light will stay on
steady.
To arm in the Stay mode, turn the key to the right and hold for longer than 3
seconds, then release. Symphony/Symphony-i/Keypads will beep three times and
the red light will flash slowly.
RED
18
How to Bypass Zones
The Bypass function is used when you want to arm your system with one or more
zones left open. Bypassed zones are unprotected and will not cause an alarm when
violated while your system is armed.
1. The system will not allow you to bypass fire or emergency zones.
2. To bypass zones, the system must be disarmed first.
To bypass zones do the following:
Security System Operation (Cont'd)
SCREEN ACTION
1. From the "Home" screen, press the
Security button. The "Arming" screen is
displayed.
2. From the "Arming" screen, press the More Choices button. The "More Choices" screen
is displayed.
3. Press the Show Zones button on the "More
Choices" screen. The "Zones" screen is
displayed.
19
Security System Operation (cont'd)
SCREEN ACTION
4. Highlight the zone(s) to be bypassed by
touching it on the screen when the zones are
displayed.
5. Press the Bypass Selected button. The
"User Authorization" screen is displayed with
the instructions "To bypass, enter code".
6. Enter your 4-digit user code. The "Zones"
screen is displayed showing the system as
Ready: Bypass.
7. From this screen press the “Back” button to
return to the “Arming” screen.
20
How to Remove Bypassed Zones
A bypassed zone will automatically be unbypassed when you disarm the system. If
the system is disarmed and a zone is bypassed, you can remove the bypass as
follows:
SCREEN ACTION
Security System Operation (Cont'd)
1. View bypassed zones by pressing the
Show Zones button. The "Zones" screen is
displayed.
2. Remove zone bypasses by pressing the
Clear Bypasses button.
3. The "User Authorization" screen is displayed
with the instructions To clear bypass, enter
code.
NOTE: A zone cannot be unbypassed while
the system is armed.
Enter your 4-digit user code. The "Zones"
screen is displayed showing the system as
Ready to Arm.
NOTE: This will not occur if any zone(s) is
open (not ready).
21
Security System Operation (cont'd)
How to Disarm the System
IMPORTANT: If you return and the main burglary sounder is on, DO NOT enter
the premises, but call the police from a nearby safe location. If you return after an
alarm has occurred and the main sounder has shut itself off, Symphony/Symphony-i
will beep rapidly upon entering, indicating that an alarm has occurred during your
absence. LEAVE IMMEDIATELY and CONTACT THE POLICE from a nearby
safe location.
Disarm the system as follows:
SCREEN ACTION
1. Press the Disarm button on any "Armed"
screen. The "User Authorization" screen is
displayed with the instructions “To disarm multiple partitions, enter code”.
2. Enter your 4-digit user code. The system
will disarm. If you have access to multiple
partitions, the Partition No. & Description
screen is displayed.
3. Press the Disarm All button if you wish to
disarm the system. Symphony/Symphony-i
beeps once and the "Arming" screen is
displayed showing the system as Ready to
Arm or not ready if any zone is faulted (open).
NOTE: If you wish to disarm only selected
partitions, you must first highlight the
partition(s) to be disarmed, then press the
Disarm Selected button.
Symphony/Symphony-i beeps once and the
"Arming" screen is displayed showing the
system as Ready to Arm or not ready if any
zone is faulted (open).
22
Security System Operation (Cont'd)
SCREEN ACTION
NOTE: Once the system is disarmed,
Symphony/Symphony-i will return to the
"Home" screen after the selected “To Home
Page After” time has expired. This time is
selected on the “Setup” screen.
23
Security System Operation (cont'd)
How to Disarm Using a Keyswitch
To disarm the partition, turn the key to the right and release. If an alarm has
occurred, the red light will be flashing rapidly (memory of alarm).
How to Check the Status of Other Partitions
This system supports between one and eight Partitions (as configured by your
installer.) Partitioning enables a single physical alarm system to control up to eight
areas of protection (partitions) depending on the system you have purchased. Each
Symphony/Symphony-i and Keypad is assigned a default partition for display
purposes, and will show only that partition's information.
For example, if your physical site is a four-apartment housing unit, your alarm
system may be configured with four partitions. Each apartment’s zones (door,
windows, smoke detectors, etc.) are assigned to separate partitions, giving each
apartment independent arming/disarming control of its own partition (area). A
landlord or manager may be granted access to all partitions, so he/she can control
the entire system.
If a user is so authorized, a Symphony/Symphony-i or Keypad in one partition can
be used to perform system functions in another partition. (Note that only those
partitions authorized and programmed by the installer can be accessed in this
manner.)
To check the status of other partitions perform the following:
SCREEN ACTION
1. From the "Home" screen press the
Security button to display the "Arming" screen.
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