^ If it is 2.11A or 2.11B, go to step 6.
6. Insert the patch CD with the writing side up, then close the door.
7. Check that the navigation screen goes black for several seconds.
^ If a "DVD Read Error" message appears, go to step 8.
^ If the screen displays an Updating Software load progress bar, the system is operating properly. Go to step 16.
8. Turn the ignition switch to LOCK (0).
9. Slide the passenger's seat forward.
10. Attach the SCS service connector to the navigation service check connector (located behind the navigation unit).
11. Start the engine.
12. Detach the SCS service connector.
13. Verify that the Diagnosis menu for the picture diagnosis starts up and then changes to the System Links menu. Press the Return touch screen button
to access the Diagnostic menu.
14. From the Diagnostic menu, press the Unit Check touch screen button.
15. From the Unit Check menu, press the Force Download touch screen button.
:NOTE
Do not press any other Diagnostic menu touch screen buttons; doing so could result in the loss of the customer's personal data.
16. When you see a DVD Disc reading error (Incorrect DVD Disc) message displayed on the screen (which is normal), remove the patch CD from the
navigation unit, then reinsert the customer's 2.11A or 2.11B DVD.
17. Turn the ignition switch to LOCK (0), wait 30 seconds, then restart the engine.
18. Verify that the navigation system works properly by test-driving the vehicle on a mapped road until the road name appears at the bottom of the
screen.
:NOTE
Do not enter a route until this step is complete.
19. Return the patch CD and installation instructions to the jewel case, and retain it for updating the next vehicle.
REPAIR PROCEDURE B
:NOTE
Use this procedure only if you no longer have the navigation patch CD and received a navigation DVD (version 2.11C) from Navteq.
1. Locate the navigation unit under the front passenger's seat.
2. Slide the front passenger's seat rearward.