Hitachi DZ-MV580E, DZ-MV580EAU, DZ-MV580ESW, DZ-MV550E User Manual [UK]

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SERVICE MANUAL

SM0404

DZ-MV580E DZ-MV580E(AU) DZ-MV580E(SW) DZ-MV580E(SWH) DZ-MV580E(UK)

DZ-MV550E

DZ-MV550E(AU) DZ-MV550E(SW) DZ-MV550E(SWH) DZ-MV550E(UK) DZ-MV1000E(UK)

MultiMediaCard

DO NOT RESELL OR DIVERT IMPROPERLY

SPECIFICATIONS AND PARTS ARE SUBJECT TO CHANGE FOR IMPROVEMENT

DVD VIDEO CAMERA/RECORDER

2004March

Digital Media Division,Tokai

1 Safety Precaution for Repair ............. 1-1

1-1 Cautions ................................................... 1-1

1-2 Electrostatic Protection Measures ............ 1-2

1-3 Cautions When Handling DVD Drive ......... 1-2

1-4 Lead-Free Solder...................................... 1-3

1-5 Notes When Using Service Manual .......... 1-5

2 General Description ........................... 2-1

2-1 Overview .................................................. 2-1

2-1-1 Servicing method................................... 2-1

2-2 Features ................................................... 2-2

2-3 Specifications ........................................... 2-2

2-4 Major Differences from

Previous Models ....................................... 2-5

2-5 Differences in Rating Labels and

Difference in Function............................... 2-7

2-6 Compatibility of Recorded Discs ............... 2-8

2-7 Names of Parts......................................... 2-9

2-8 List of Abbreviations and Terms for

DVD Video Camera/Recorders ................. 2-11

3 Description of Operation ................... 3-1

3-1 Description of Structure ............................ 3-1

3-2 Description of Newly Adopted

Technology ............................................... 3-3

4 Troubleshooting.................................. 4-1

4-1 Procedure for Troubleshooting .................. 4-1

4-2 Problem Guide.......................................... 4-2

4-3 Messages and Troubleshooting ................ 4-9

4-4 Self-Diagnosis Function and

Troubleshooting ........................................ 4-19

4-4-1 Message displayed by

self-diagnosis function ........................... 4-19

4-4-2 Error codes stored in flash memory....... 4-21

4-4-3 Major error codes and

troubleshooting ...................................... 4-22

4-5 System Resetting/Resetting

Camera Functions .................................... 4-24

4-5-1 List of items to be reset ......................... 4-24

4-5-2 System reset procedure ........................ 4-26

4-5-3 Procedure for resetting

camera functions ................................... 4-26

4-6 Checking Versions of Firmware and

Updating ................................................... 4-27

4-6-1 Checking firmware versions................... 4-27

4-6-2 Updating firmware ................................. 4-28

4-7 Trouble Diagnosis ..................................... 4-30

4-7-1 Trouble diagnosis table .......................... 4-30

4-7-2 Disassembly/reassembly for enable

service position ..................................... 4-35

4-8 Procedure for Removing Disc from

Faulty DVD Video Camera/Recorder ........ 4-41

4-8-1 Item to be checked ................................ 4-41

4-8-2 How to remove disc ............................... 4-41

4-9 Special Functions ..................................... 4-42

4-9-1 Forced formatting of DVD-RAM disc ...... 4-42

4-9-2 EEPROM data backup and write ........... 4-43

5 Disassembly and Reassembly .......... 5-1

5-1 Items to Be Checked ................................ 5-1

5-2 Order of Disassembly ............................... 5-1

5-3 Disassembly ............................................. 5-3

(1) Adjustment Cover .................................. 5-3

(2) Hood and Lens Cover............................ 5-3

(3) SAF-H/SAF Circuit Board and L Block... 5-4

(4) Front Block and R Block ........................ 5-5

(5) Jack Cover ............................................ 5-5

(6) FRT-H/FRT Circuit Board, Microphone,

and Microphone Cover .......................... 5-5

(7) SWL3-H/SWL3 Circuit Board................. 5-6

(8) Side Case-L, LCD unit, and

SWL2 Circuit Board ............................... 5-7

(9) LCD Case-U, MR Circuit Board,

and Fulcrum Block................................. 5-8

(10) Disc Cover ............................................. 5-9

(11) USB Holder, USB-H/USB Circuit Board,

Rear Cover, EVF Unit,

and Hand Strap ..................................... 5-10

(12) SHE-H/SHE Circuit Board and Accessory

Shoe in DZ-MV580E.............................. 5-11

(13) SHE Circuit Board in DZ-MV550E ......... 5-11

(14) Accessory Shoe in DZ-MV550E ............ 5-11

(15) AEL-H/AEL and MAN-H/MAM Circuit

Boards ................................................... 5-12

(16) Camera Block ........................................ 5-13

(17) Link Bracket........................................... 5-13

(18) Drive Block and Side Case-R ................ 5-14

(19) Loader, DRF-H/DRF Circuit Board,

Disc Drive Unit, Lock Unit, and Frame ... 5-15

(20) Fulcrum Cover-U, Fulcrum Cover-B,

and Fulcrum Unit ................................... 5-16

(21) LCD Case-B and LCD Circuit Board...... 5-16

(22) GYR-H Circuit Board, Lens Frame , Lens

Unit Cushion, Crystal Filter, CCD Image

Sensor, and SEN-H Circuit Board in

DZ-MV580E .......................................... 5-17

(23) GYR Circuit Board, Lens Frame, and

Lens Unit in DZ-MV550E ....................... 5-18

6-4 Adjustment Procedure .............................. 6-24

6-4-1 Initial Data Write .................................... 6-24

6-4-2 Video Level ............................................ 6-25

6-4-3 Burst Level ............................................ 6-26

6-4-4 Sampling Pulse ..................................... 6-27

6-4-5 Autofocus .............................................. 6-28

6-4-6 Auto Iris Control ..................................... 6-29

6-4-7 Matrix .................................................... 6-30

6-4-8 Chroma Gain ......................................... 6-31

6-4-9 Spot Noise.............................................. 6-33

6-4-10 LCD ...................................................... 6-34

6-4-11 EVF ...................................................... 6-41

6 Adjustment.......................................... 6-1

6-1 Creating Reference Data .......................... 6-1

6-1-1 List of Jigs and Tools used when Creating

Reference Data ..................................... 6-2

6-1-2 Power Supply and Materials for Creating

Reference Data ..................................... 6-3

6-1-3 Connections when Creating

Reference Data ..................................... 6-3

6-1-4 Settings when Creating

Reference Data ..................................... 6-5

6-1-5 Copying or Deleting Adjustment

Program ................................................ 6-6

6-1-6 Starting and Terminating Reference

Data Creation Program.......................... 6-6

6-1-7 Creating Reference Data ....................... 6-10

6-2 Setups for Adjustment .............................. 6-12

6-2-1 Checking Reference Data ...................... 6-12

6-2-2 List of Jigs and Tools for Adjustment ...... 6-12

6-2-3 Test Equipment, Power Supply and

Charts for Adjustment............................ 6-13

6-2-4 Connections for Adjustment................... 6-13

6-2-5 Settings for Adjustment.......................... 6-15

6-2-6 Starting and Terminating Adjustment

Program ................................................ 6-17

6-3 List of Adjustment Items ........................... 6-20

6-3-1 Adjustment Program

Hierarchy Diagram................................. 6-20

6-3-2 List of Adjustments Needed After

Replacing Major Components ............... 6-21

6-3-3 Purpose of Adjustments and

Incompleted Phenomenon ..................... 6-23

7 Exploded View and Parts List ............ 7-1

7-1 Exploded Views ........................................ 7-1

7-1-1 L Block and Front Block ......................... 7-1

7-1-2 R Block .................................................. 7-2

7-1-3 LCD Unit................................................ 7-3

7-1-4 DZ-MV580E Camera Block ................... 7-3

7-1-5 DZ-MV550E Camera Block ................... 7-3

7-2 Replacement Parts List ............................ 7-4

7-2-1 Mechanical parts list .............................. 7-4

7-2-2 Electrical parts list ................................. 7-6

S Schematic & Wiring Diagrams ........... S-1

S-1 DZ-MV580E Wiring Diagram ................. S-1

S-2 DZ-MV550E Wiring Diagram ................. S-2

S-3 GYR-H/GYR .......................................... S-3

S-4 FRT-H/FRT ............................................ S-3

S-5 DRF-H/DRF........................................... S-4

S-6 SWL3-H/SWL3 ...................................... S-4

S-7 SHE-H ................................................... S-5

S-8 SHE ....................................................... S-5

S-9 USB-H/USB ........................................... S-6

S-10 SAF-H/SAF ........................................... S-6

S-11 MR ........................................................ S-6

S-12 LCD ....................................................... S-7

S-13 SEN-H ................................................... S-8

S-14 BTB [AEL-H/AEL] .................................. S-9

S-15 LENS DRIVE [AEL-H/AEL] .................... S-10

S-16 AUD [AEL-H/AEL] .................................. S-11

S-17 EVF [AEL-H/AEL] .................................. S-12

S-18 SWL2 .................................................... S-13

S-19 IC BLOCK ............................................. S-14

C Circuit Board Diagrams ..................... C-1

C-1 GYR-H................................................... C-1

C-2 GYR ...................................................... C-1

C-3 FRT-H .................................................... C-2

C-4 FRT ....................................................... C-2

C-5 DRF-H/DRF........................................... C-3

C-6 SHE ....................................................... C-3

C-7 SHE-H ................................................... C-4

C-8 SWL3-H/SWL3/SWL2 ........................... C-4

C-9 USB-H/USB ........................................... C-5

C-10 MR ........................................................ C-5

C-11 LCD ....................................................... C-6

C-12 SEN-H ................................................... C-7

C-13 SAF-H/SAF ........................................... C-7

C-14 AEL-H/AEL ............................................ C-8

C-15 MAN-H/MAN ......................................... C-9

C-16 DRV-R ................................................... C-10

C-17 HDM ...................................................... C-11

B Block Diagrams .................................. B-1

B-1 Video/Audio Signal Process .................. B-1

B-2 Disc Drive.............................................. B-2

B-3 Power-1 ................................................. B-3

B-4 Power-2 ................................................. B-4

Information on MAN-H/MAN, DRV-R, MOD and HDM Circuit Boards

If a fault is located on the MAN-H/MAN circuit board, the entire circuit board must be replaced for servicing. If there is a fault in the DRV-R, MOD or HDM circuit board, the entire disc drive unit must be replaced, since these circuit boards are included in this unit. Because of this servicing method, this service manual does not include any schematic circuit diagrams. For circuit board diagrams, the manual includes the simple diagrams, which show only the information that is necessary for troubleshooting.

iii

CAUTION

CLASS 2M LASER RADIATION WHEN OPEN DO NOT STARE INTO THE BEAM OR VIEW DIRECTLY WITH OPTICAL INSTRUMENTS.

Safety Precaution for Repair

1-1 Cautions

CAUTION

Lithium battery; danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer. Discard used batteries according to manufacturer's instructions. When replacing the lithium battery it is important to use the same type and connect it correctly. WARNING:

Lithium batteries contain dangerous chemicals.

Handle and dispose of with great care.

Do not throw in a fire.

Do not short circuit it.

For disposal place in a plastic bag and put in waste bin.

PRODUCT SAFETY NOTICE

Many electrical and mechanical parts have special safety-related characteristics. These are often not evident from visual inspection nor can the protection afforded by them necessarily be obtained by using replacement components rated for a higher voltage, wattage, etc. Replacement parts which have these special safety characteristics are identified in this Service Manual. Electrical components having such features are identified by marking with a on the schematics and the parts list in this Service Manual. The use of a substitute replacement component which does not have the same safety characteristics as the HITACHI recommended replacement one, shown in the parts list in this Service Manual, may create shock, fire, or other hazards. Product safety is continuously under review and new instructions are issued from time to time. For the latest information, always consult the current HITACHI Service Manual. A subscription to, or additional copies for, HITACHI Service Manual may be obtained at a nominal charge from HITACHI SALES CORPORATION.

CAUTION (COLOR LCD)

LCD display; the liquid crystal display (LCD) panel is mode by highly precise technology. More than 99.99% of its picture elements (pixels) are effective, but some (less than 0.01%) may appear as colored bright dots. This mode not indicate a fault as the LCD panel stretches the limits of current technology.

CLASS 1

LASER PROCTECT

CAUTION

This product contains a laser diode of higher class than 1. To ensure continued safety, do not remove any covers or attempt to gain access to the inside of the product. Refer all servicing to qualified personnel.

CAUTION

There is a high-voltage section inside the DVD video camera/recorder: When repairing or inspecting it, take great care to prevent electric shock: Use an isolating transformer, wear gloves, etc.

1 - 1

Safety Precaution for Repair > Electrostatic Protection Measures / Cautions When Handling DVD Drive

1-2 Electrostatic Protection Measures

Semiconductor components can be damaged by static electricity charged on clothes, human body, etc. Take great care when handling components to avoid electrostatic damage, and perform servicing in an environment where grounding is complete.

(1) Grounding work bench (Fig. 1-2-1)

Lay out an antistatic mat on work bench, and then use the ground plate to ground the work bench.

(2) Grounding human body (Fig. 1-2-2)

Use an antistatic wrist strap to discharge any static electricity charged on the body. Also, use a tester for wrist strap to make sure that the wrist strap is working normally. Note, however, that static electricity charged on clothes will not be discharged by wrist strap: Therefore do not allow your clothes to touch the semiconductor components.

Antistatic mat

1M ohm

Antistatic wrist strap

Ground

Fig. 1-2-1 Grounding Work Bench Fig. 1-2-2 Grounding Human Body

1M ohm

1-3 Cautions When Handling DVD Drive

The optical pickup in DVD drive has a high precision structure: Be sure to observe the following cautions.

1) Do not subject optical pickups to any severe vibrations or impact during movement, installation or disassembly.

2) When performing repair work, do not perform disassembly any further than that described in this manual.

3) Never turn the semi-variable resistors for adjustment in optical pickup or DVD drive.

4) NEVER look into the objective lens in optical pickup or directly view the laser light: You could lose your eyesight.

Do not directly look at laser light from pickup.

Fig. 1-3-1 Cautions on Optical Pickup

1 - 2

Safety Precaution for Repair > Lead-Free Solder

1-4 Lead-Free Solder

The printed circuit board that uses lead-free solder is adopted. To protect the global environment, use the recommended lead-free solder also during servicing. Read and observe the following before soldering:

Caution

ALWAYS wear protective goggles during soldering so that no solder smoke or scattered solder enters the eye. Lead-free solder may scatter at high temperatures of 600°C.

(1) Identification of circuit boards that use lead-free solder

“F” is stamped or noted with pattern letter on circuit boards that use lead-free solder.

(2) Characteristics of lead-free solder

The components of lead-free solder used are as follows. The melting point of lead-free solder is 3040°C higher than that of lead based solder:

Point to be soldered

For reflow For dip

Composition of alloy (wt%)

Solder paste: Sn-3Ag-0.5Cu Bar solder: Sn-0.6Cu

Melting temperature: Approx. 220°C

(3) Lead-free solder for servicing

Use the following lead-free solder for servicing: Recommended lead-free solder and composition of alloy (wt%): Sn-3.0Ag-0.5Cu or equivalent

Information:

For composition of alloy, Sn is tin; Ag is silver; Cu is copper; Bi is bismuth; Pb is lead.

(4) Soldering iron for servicing

The temperature of soldering iron tip must be adjusted according to the points to be soldered: Use an antistatic soldering iron with thermal control function. When removing components, take care not to damage any surrounding component or pattern. When attaching components, observe the heating time in the following table so that the components are not destroyed by heat.

Tip temperatures for different soldering points:

Point to be soldered

Surface-mounted (chip) parts [other than those shown below] Surface-mounted (chip) parts [for DVD cameras, cellular phones only] Discrete parts Chassis, metal shield, etc.

320 ± 30°C [heating time: less than 5 seconds] 350 ± 10°C [heating time: less than 3 seconds] 380 ± 30°C 420 ± 30°C

Tip temperature

1 - 3

Safety Precaution for Repair > Lead-Free Solder

(5) Cautions when using lead based solder

It is recommended that you use lead-free solder when servicing, but it is also possible to service using lead based solder. However, if lead based solder is used for servicing, take care with the following:

1) Before using lead based solder, remove the lead-free solder completely from the point to be soldered.

2) For additional soldering for repair, set the soldering iron tip temperature for lead-free solder, mix lead based solder and lead-free solder sufficiently. Do not perform any repair using the bare soldering iron tip without adding solder, since it will cause secondary failure due to lack of strength.

1 - 4

Safety Precaution for Repair > Notes When Using Service Manual

1-5 Notes When Using Service Manual

(1) Value units used in parts list

Certain symbols are indicated as shown below for value units of resistors, capacitors and coils in parts list. When you read them, note the following regular indications:

Parts

Resistor Capacitor

Coil

Indication in list Regular indication

KOHM UF PF UH MH

.........................................

................................................

...............................................

..............................................

k µF pF µH mH

(2) Values in schematic diagrams

The values, dielectric strength (power capacitance) and tolerances of the resistors (excluding variable resistors) and capacitors are indicated in the schematic diagrams using abbreviations. Certain symbols are indicated for value units: When you read them note the regular indications in tables below:

[Resistors] [Capacitors]

Item

Value

Tolerance

Power capacitance

No indication

..................................................

.................................................

M No indication (All tolerances other than ±5% are indicated in schematic diagrams) No indication (1/16 W for leadless resistors with no indication) All capacitances other than the above are indicated in schematic diagrams.

Indication

..............................

k M ±5%

1/8W

Item

Value

Dielectric strength

[Coils]

Item

Value

Indication

No indication

..................................................

P No indication (All dielectric strengths other than 50 V are indicated in schematic diagrams)

..............................

µF pF 50V

Indication

...................................................

..................................................

µH mH

(3) Identifications of sides A/B in circuit board diagrams

1) Board with a pattern on one side and parts on both sides: Side A: Shows discrete parts, viewed from the pattern side. Side B: Shows leadless parts, viewed from the pattern side.

2) Board with patterns on both sides and parts on both sides: Side A: Shows parts and patterns which can be seen when the case is opened. Side B: Shows parts and the pattern on the back of side A.

1 - 5

Safety Precaution for Repair > Notes When Using Service Manual

(4) Table for indexing locations of parts

This table shows locations of each part on circuit board diagrams. The locations are indicated using the guide scales on the external lines of diagrams.

2) Two diagrams indicated for each board1) One diagram indicated for each board

Symbol

No.

IC1201

Symbol no.

Parts

Location

2 A

Type of part

Zone "A" on circuit board diagram

Zone "2" on circuit board diagram

Symbol

No.

IC1201

A: Shows side A B: Shows side B

Parts

Location

A - 2 A

Zone "A" on board diagram

Zone "2" on board diagram

1 - 6

General Description

2-1 Overview

The DZ-MV580E has been made more compact than the previous DZ-MV380E; the DZ-MV550E has been made compact than the DZ-MV350E. The DZ-MV580E has a CCD image sensor with a total of 1,020,000 pixels and a high-performance optical 10-power zoom. The DZ-MV550E has a CCD image sensor with a total of 800,000 pixels and an optical 18-power zoom.

2-1-1 Servicing method

Refer to the following table and perform the designated, appropriate servicing. Any changes that occur in the service method will be published using service bulletin, etc. Do not perform any servicing other than that described in this manual.

Parts Name

Disc drive unit

Servicing method

Unit replacement. Which incorporates the DRV-R, MOD and HDM

DISC DRIVE UNIT

FRT-H/FRT CIRCUIT BOARD

MR CIRCUIT BOARD (In the LCD unit)

circuit boards. Lens unit AEL-H/AEL circuit

(*1)

board DRF-H/DRF circuit

(*1)(*2)

board FRT-H/FRT circuit

(*1)

board GYR-H/GYR circuit

(*1)

board LCD circuit board MAN-H/MAN circuit board(*1) MR circuit board SAF-H/SAF circuit

(*1)(*4)

board SEN-H circuit board

(*1)(*5)

SHE-H/SHE circuit

(*1)

board SWL2 circuit board SWL3 circuit board USB/USB-H circuit

(*1)

board

Unit replacement.

Component replacement.

Circuit board assembly

replacement.

(*3)

Component replacement.

LENS UNIT

LCD CIRCUIT BOARD

SEN-H CIRCUIT BOARD

AEL-H/AEL CIRCUIT BOARD

GYR-H/GYR CIRCUIT BOARD

USB-H/USB CIRCUIT BOARD

Fig. 2-1-1

SHE-H/SHE CIRCUIT BOARD

SWL2 CIRCUIT BOARD

SWL3-H/SWL3 CIRCUIT BOARD

SAF-H/SAF CIRCUIT BOARD

*1: The board names suffixed with “-H” are for DZ-MV580E only. *2: Film type board that connects MAN-H/MAN circuit board and disc drive unit. *3: Film type board in LCD unit *4: Film type board that connects AEL-H/AEL circuit board and SWL2 circuit board. *5: Applicable only to DZ-MV580E. Although the SEN-H circuit board and lens unit in DZ-MV580E are

assigned as different boards, the circuit board in DZ-MV550E that corresponds to SEN-H is assembled in the lens unit.

DRF-H/DRF CIRCUIT BOARD

MAN-H/MAN CIRCUIT BOARD

2 - 1

General Description > Features / Specifications

2-2 Features

QUICK MODE switch mounted The new DVD video camera/recorder has a QUICK MODE switch that switches the on-screen display between Quick mode and Normal mode: The new timer of video camera/recorder can easily operate the screen display in Quick mode. The Quick mode displays only the fundamental menu items; a brief explanation of the selected item is displayed across the bottom of screen.

2-3 Specifications

Item

CCD Image Sensor

Total number of pixels Number of effective pixels:

Lens

Filter diameter / Thread pitch: Focus Zoom

Required minimum illumination Viewfinder LCD monitor Image Stabilizer Shutter speed Self-timer recording External microphone jack

Recording mode

Maximum time of recordable video

DVD-RAM disc (per side)

DVD-R disc (per side)

DZ-MV580E DZ-MV550E DZ-MV580E DZ-MV550E DZ-MV580E

DZ-MV550E

DZ-MV580E DZ-MV550E

DZ-MV580E

DZ-MV550E

1/3.8-inch interlaced 1/6-inch interlaced Approx. 1,020,000 Approx. 800,000 Video: Approx. 570,000 Photo: Approx. 960,000 Video: Approx. 410,000 Photo: Approx. 410,000 F1.8 - 2.4, f = 3.8 - 38 mm F1.8 - 2.8, f = 2.1 - 37.8 mm 37 mm / 0.75mm Auto/Manual Optical 10×, 240× with digital zoom added (40× for photo) Optical 18×, 500× with digital zoom added (40× for photo)

0.3 lx (When Low Light mode is selected)

0.33-inch color TFT (approx. 110,000 pixels)

2.5-inch color TFT (approx. 120,000 pixels) Electronic Type 1/50 - 1/4000 second (video) Photo recording only Ø 3.5 mm stereo mini-jack (a plug-in power type microphone cannot be used) Video with audio (DVD-RAM disc, DVD-R disc) Photo (DVD-RAM disc, SD memory card, MultiMediaCard) XTRA mode: Approx. 18 min. FINE mode: Approx. 30 min. STD mode: Approx. 60 min. FINE mode: Approx. 30 min. STD mode: Approx. 60 min.

QUICK MODE SWITCH

Fig. 2-2-1

Specifications

2 - 2

General Description > Specifications

Maximum number of recordable photos

Recording format

Audio playback format Recording media

Jacks

Battery system Power consumption (when recording with LCD monitor off ) Dimensions (W × H × D, excluding projections) Operating temperature (humidity)

Storage temperature Weight (without battery and disc) Total weight when recording (when using battery)

DVD-RAM disc (per side)

SD memory

DZ-MV580E Card (When using

DZ-MV550E 32MB card) DVD-RAM disc

DVD-R disc

Card

DZ-MV580E

DZ-MV550E

DZ-MV580E

DZ-MV550E

DZ-MV580E

DZ-MV550E

SpecificationsItem

999 However, if video and photo are mixed on one disc, the recordable number will decrease Approx. 50 (in FINE mode) Varies depending on the recording quality and the type of card Approx. 220 (in FINE mode) Varies depending on the recording quality and the type of card Video: Conforming to DVD video recording

(DVD-VR) format Audio: MPEG Audio layer 2 Photo: Simultaneous recording, conforming to JPEG

format (DZ-MV580E: 1280 × 960 pixels, DZ-

MV550E: 640 × 480 pixels) and DVD video

recording (DVD-VR) format (704 × 576 pixels).

[JPEG of line input Video: Conforming to DVD video format Audio: MPEG Audio layer 2 Photo: Conforming to JPEG (DZ-MV580E: 1280 × 960 pixels, DZ-MV550E: 640 × 480 pixels) format [Line input

(*1)

: 640 × 480 pixels] MPEG Audio layer 2, Dolby AC3 8 cm DVD-RAM disc (conforming to DVD-RAM Ver. 2.1) 8 cm DVD-R disc

(conforming to DVD-R for General Ver. 2.0) SD memory card MultiMediaCard Video/audio input

(*1)

External microphone input × 1 PC connection terminal (connected to PC USB port) × 1 Lithium-ion Approx. 4.4 W (DVD-RAM disc used, FINE mode) Approx. 4.1 W (DVD-RAM disc used, FINE mode) Approx. 64 × 89 × 146 mm 0 - 40°C (less than 80%) 0 - 30°C when connected to PC

-20 - 60°C Approx. 500 g Approx. 490 g Approx. 585 g Approx. 575 g

(*1)

/output × 1

: 640 × 480 pixels]

2 - 3

General Description > Specifications

SpecificationsItem

Provided accessories AC adapter/charger (model DZ-ACS1)

Power cable DC power cord, Battery (model DZ-BP14S) AV/S input Infrared remote control (model DZ-RM3W) Lithium battery for remote control (model CR2025) Lens cap Lens cap string Shoulder strap Software CD-ROM PC connection cable Single-sided 8cm DVD-RAM disc (in round DVD holder)

*1: The line input function is provided in the following models:

DZ-MV580E(AU)/MV580E(SW)/MV580E(SWH)

DZ-MV550E(AU)/MV550E(SW)/MV550E(SWH) The symbols in parentheses ( ) in the above model names show the destinations and are displayed only on packing box. Refer to “2-5 Differences in Rating Labels and Difference in Function” when checking the body of DVD video camera/recorder, to judge whether or not it is equipped with the line input function (destination).

(*1)

/output cable

Specifications of DZ-ACS1 AC Adapter/Charger

Item

Power supply Input capacity DC output (max.) Charge output Weight External dimensions (W x H x D) Ambient temperature for operation Allowable relative humidity

100 - 240 V AC, 50/60 Hz 26VA (at 100V AC)

7.9 V, 1.4 A

8.4 V, 0.65A 105 g 61 × 32 × 91 mm 5 - 35°C 40 - 80%

Specifications are subject to change without notice for the purpose of improvement.

Specifications

2 - 4

General Description > Major Differences from Previous Models

2-4 Major Differences from Previous Models

: Same as on left

Item

CCD

Total number of pixels

Number of effective pixels

Lens

Zoom

Filter diameter

Required minimum illumination Viewfinder

LCD monitor

Power consumption

Weight

Accessory Shoe

PC connection terminal [USB standard]

DZ-MV580E/MV550E

DZ-MV580E: 1/3.8-inch interlaced DZ-MV550E: 1/6-inch interlaced DZ-MV580E:

Approx. 1,020,000 pixels

DZ-MV550E:

Approx. 800,000 pixels

DZ-MV580E:

Video: Approx. 570,000 pixels Photo: Approx. 960,000 pixels

DZ-MV550E:

Video: Approx. 410,000 Photo: Approx. 410,000

DZ-MV580E:

F1.8 - 2.4 / f = 3.8 - 38 mm

DZ-MV550E:

F1.8 - 2.8 / f = 2.1 - 37.8 mm DZ-MV580E: Optical 10×, 240× with digital zoom added (40× for photo) DZ-MV550E: Optical 18×, 500× with digital zoom added (40× for photo) 37 mm

0.3 lx (When Low Light mode is selected)

0.33-inch color TFT (approx. 110,000 pixels)

2.5-inch color TFT (approx. 120,000 pixels) DZ-MV580E: Approx. 4.4 W DZ-MV550E: Approx. 4.1 W DZ-MV580E: Approx. 500 g DZ-MV550E: Approx. 490 g DZ-MV580E: Power/Control terminal

provided

DZ-MV550E: Power/Control terminal

not provided Type mini-B [USB 2.0]

DZ-MV380E/MV350E

DZ-MV380E: DZ-MV350E: 1/4-inch interlaced DZ-MV380E:

DZ-MV350E:

DZ-MV380E:

DZ-MV350E:

DZ-MV380E:

DZ-MV350E:

F1.8 - 2.5 / f = 3.15 - 31.5 mm

DZ-MV380E:

DZ-MV350E: Optical 10×, 240× with digital zoom added (40× for photo) DZ-MV380E: 37 mm DZ-MV350E: 30.5 mm

0.44-inch color TFT (approx. 110,000 pixels)

DZ-MV380E: Approx. 5.0 W DZ-MV350E: Approx. 4.7 W DZ-MV380E: Approx. 505 g DZ-MV350E: Approx. 480 g DZ-MV380E:

DZ-MV350E:

2 - 5

General Description > Major Differences from Previous Models

Item DZ-MV580E/MV550E DZ-MV380E/MV350E

Dimensions (W × H × D) and shape

DZ-MV580E: Approx. 64 × 89 × 146 mm

DZ-MV380E: Approx. 60 × 93 × 148 mm

AC adapter/charger Battery pack

Infrared remote control AV input

(*1)

/output jack

Shape of DVD holder

PC editing kit Disc protect EIS function

QUICK MODE switch Line input function

Number of pixels for video (MPEG2) Number of pixels for JPEG photo during camera recording Number of pixels for MPEG photo during camera recording (When using disc)

DZ-MV550E: Approx. 64 × 89 × 146 mm

DZ-ACS1 Provided: DZ-BP14S

(7.2V/1360mA)

Optional: DZ-BP14SW

(7.2V/1360mA) DZ-RM3W Pin 8 type

Round DVD holder

Provided Software disc-protect DZ-MV580E: Video mode only DZ-MV550E: Video and photo

mode Provided Varies depending on the model (destination)

(*1)

XTRA/FINE: 704 × 576 pixels STD/LPCM: 352 × 576 pixels DZ-MV580E: 1280 × 960 pixels DZ-MV550E: 680 × 480 pixels 704 × 576 pixels

DZ-MV350E: Approx. 57 × 89 × 134 mm

Pin 10 type

DZ-MV380E: DZ-MV350E: Video mode only

Not provided Not provided

DZ-MV380E: DZ-MV350E:

2 - 6

General Description > Major Differences from Previous Models

Item DZ-MV580E/MV550E DZ-MV380E/MV350E

Number of pixels for photo during line input recording File size of photo

*1: The line input function is provided in the following models:

DZ-MV580E(AU)/MV580E(SW)/MV580E(SWH)

JPEG: 640 × 480 pixels

(*1)

MPEG: 704 × 576 pixels DZ-MV580E:

FINE: Approx. 512KB NORM: Approx. 384KB ECO: Approx. 256KB

DZ-MV550E:

FINE: Approx. 128KB NORM: Approx. 64KB ECO: Approx. 32KB

Line input function is not provided.

DZ-MV380E:

DZ-MV350E:

2-5 Differences in Rating Labels and Difference in Function

Check the mark in rating label to identify the destination, and determine any difference in function by checking the body of DVD video camera/recorder. There are five models each of DZ-MV580E and DZ-MV550E, headed for different destinations noted in parentheses ( ) as shown in the table below: The key difference is whether the line input function is provided or not. The destinations in parentheses ( ) are shown only on packing boxes: They are shown in rating labels on the DVD video camera/recorder bodies.

Model

Label

DZ-MV580E

DZ-MV550E

HITACHI

DVD VIDEO CAMERA/RECORDER

MODEL NO. MODELO

Hitachi, Ltd

MADE IN JAPAN/FABRICADO EN JAPON

SERIAL NO. N' de serie

7.9V/7.2V

DZ-MV580E(UK)

DZ-MV550E(UK)

HITACHI

DVD VIDEO CAMERA/RECORDER

MODEL NO. MODELO

Hitachi, Ltd

MADE IN JAPAN/FABRICADO EN JAPON

SERIAL NO. N' de serie

Approved

7.9V/7.2V

BEAB

DZ-MV580E(AU) DZ-MV580E(SW) DZ-MV580E(SWH) DZ-MV550E(AU) DZ-MV550E(SW) DZ-MV550E(SWH)

HITACHI

DVD VIDEO CAMERA/RECORDER

MODEL NO. MODELO

Hitachi, Ltd

MADE IN JAPAN/FABRICADO EN JAPON

SERIAL NO. N' de serie

7.9V/7.2V

N155

Line input function

Not provided

2 - 7

Not provided

Provided

General Description > Compatibility of Recorded Discs

2-6 Compatibility of Recorded Discs

Discs recorded or edited on DZ-MV580E/MV550E can also be recorded, edited and played back on other DVD video camera/recorders, except for those for which disc-protect Discs recorded or edited on other DVD video camera/recorders can also be recorded, edited and played back on DZ-MV580E/MV550E: However, the DZ-MV100E cannot handle DVD-R disc, and a scene memo recorded on the DZ-MV100E Disc Navigation function cannot be played back or edited on another DVD video camera/recorder.

*1: The DZ-MV380E/MV350E can release the disc-protect that has been set on DZ-MV580E/MV550E.

Therefore, if the disc-protect set on DZ-MV580/MV550 is released, the discs can be recorded, edited and played back on DZ-MV380E/MV350E.

(*1)

has been set.

2 - 8

General Description > Names of Parts

2-7 Names of Parts

10 11

13 4

(Inside the cover)

Although the external appearances of DZMV550E and DZ-MV580E are different, the method of operating both models is identical. DZ-MV580E illustrations are used in this manual.

15 16 17 2118

22 23 25 2726

56 89

A/V

MIC

12 13

BATTERY EJECT

(Bottom)

1 Infrared receiver

When the remote control is used to operate the DVD video camera/recorder, this receiver will receive the infrared signal.

2 Lens cap string attachment hole 3 Recording indicator

The red indicator will light during recording.

4 Stereo microphone 5 Optical 18 x zoom lens (DZ-MV550E)

Optical 10x zoom lens (DZ-MV580E)

6 Lens hood

Always remove this lens hood when using generally available tele-conversion or wideconversion lens.

7 Lens cover

You can replace the lens cover with either of the two covers provided.

8 Zoom lever

Push the lever to the T side for telephoto, or to the W side for wide-angle.

9 Accessory shoe

Only for DZ-MV580E: The optional video flash, etc. can be attached here. (See the instruction manual of device to be attached for details.)

10 External microphone jack 11 AV output jack (P. 80) 12 2.5" type liquid crystal display (inside) 13 QUICK MODE switch

To switch the menu display on screen between Normal mode and Quick mode.

14 BATTERY EJECT switch

The BATTERY EJECT switch is located on the bottom of this DVD video camera/recorder: Slide it when removing the battery.

15 Viewfinder 16 Diopter control

To adjust the focus of image appearing in the viewfinder. (Pull out the viewfinder.)

17 ACCESS/PC indicator

Will blink or light when the disc in DVD video camera/recorder is accessed (write or read is executed) or the DVD video camera/recorder is connected to PC.

18 DISC EJECT button

Press down and release this button to open the disc guide.

19 Disc insertion block 20 CARD ACCESS indicator 21 Card insertion block 22 Battery attachment platform 23 Record button (REC) 24 Power switch 25 LOCK switch

It is recommended that you set the LOCK switch to (to the left) to prevent the power switch in the " VIDEO" position from accidentally moving to" PHOTO".

26 Speaker 27 Hand strap

2 - 9

General Description > Names of Parts

28 29 30 31 32 33 34

4036 37 38 3935

DIGITAL

ZOOM

DZ-RM3W

ZOOM

DISPLAY

DELETESELECT

49 50 51

52 53

41 42

REC

DISC

NAVIGATION

28 FULL AUTO button

To switch the DVD video camera/recorder to full automatic.

29 FOCUS button

To switch between manual focus and autofocus.

30 EXPOSURE button

Press this button to adjust the exposure.

31 BLC (backlight compensation) button

Press this button when subject is being lighted from rear.

32 DISC NAVIGATION button 33 SELECT button 34 MENU button

Press this button to display the menu for setting camera functions and Disc Navigation.

35 DISPLAY (Screen display) button

Press this button to display the details of image being played back or camera setting status, or switch the display off.

36 Volume control buttons (VOL)/ buttons

To adjust the volume of sound from speaker,etc.

37 RESET button

To reset all settings to defaults (status when the DVD video camera/ recorder was shipped from the factory)

38 PC connection terminal (TO PC) 39 Joystick

Move the joystick to select a scene or menu item, and then press the center ( ) to play back the scene, pause it, or designate an option

of the menu.

40 Stop/cancel button

To end playback or cancel setting of menu.

41 REC button 42 DIGITAL ZOOM button 43 Reverse skip button 44 Reverse search button 45 DISC NAVIGATION button 46 MENU button 47 ZOOM T button 48 ZOOM W button 49 Forward search button 50 Play/pause button 51 Forward skip button 52 DISPLAY button 53 Stop button 54 DELETE button 55 SELECT button

* The buttons on remote control will function the same as those on DVD video camera/recorder.

Accessories

Battery (model: DZ-BP14S)

Shoulder strap Lens cap and lens

2 lens covers for replacement

AC adapter/ chargre (model: DZ-ACS1)

cap string

DC power cord AC power cable Infrared remote

Single-side 8 cm DVD-RAM disc (in Round DVD Holder)

Software CD-ROM PC connection

control (model: DZ-RM3W)

cable

2 - 10

AV/S output cable

Lithium battery (model: CR2025)

General Description > List of Abbreviations and Terms for DVD Video Camera/Recorders

2-8 List of Abbreviations and Terms for DVD Video

Camera/Recorders

Index

Abbreviation/Term

AC3

CPRM

DCF

Dolby AC3

DPOF

DVD

DVD Forum DVD-Audio DVD-R DVD-RAM DVD-ROM DVD-RW DVD-Video

DVD Video Format DVD Video Recording Format

Exif

FireWire

IEEE1394

Interlaced CCD

i-LINK

JEIDA JEITA

JPEG

LCD LPCM

MMC MMCA

Explanation

See Dolby AC3. Content Protection for Recordable Media: Copyright protection function that is suitable for online distribution of music. Design rule for Camera File system standard: This camera file system standard, established by JEIDA (now merged to JEITA). Audio coding format developed by Dolby Laboratories in U.S, also simply referred as AC3 format: Supports 5-channel full-range sound and one channel for sub-woofer sound playback. Digital Print Order Format: DPOF allows user to record print information along with photos on storage media to facilitate printing of photos. Digital Versatile Disc. A huge amount of digital data for video (movie) and audio can be recorded on this disc, whose size is the same as CD. International organization that formulates the technical standards of DVD One type of DVD standard disc, on which high-quality audio can be recorded One type of DVD standard disc, to which writing once is possible (recordable type) One type of DVD standard disc, to which writing up to 100,000 times is possible One type of DVD standard disc, to which data for computer can be recorded One type of DVD standard disc, to which writing up to 1000 times is possible One type of DVD standard disc, on which high-quality video and audio can be recorded Video recording/playback standard that applies to DVD-Video, DVD-R and DVDRW Video recording/playback standard that applies to DVD-RAM and DVD-RW: This allows versatile editing functions, differing from the DVD Video Format. Exchangeable image file format. File format used for recording photos on digital cameras, established by JEIDA (now merged to JEITA). See IEEE1394. Also referred to as FireWire or i-LINK: Standard for serial interface that connects PC and peripheral devices This CCD scans one image twice (scans roughly once and interpolates between first scanning lines the second time) and interlaces the images obtained by scanning twice to create a one-image signal. See IEEE1394. JEIDA stands for Japan Electronic Industry Development Association. JEITA stands for Japan Electronics and Information Technology Industries Association, which came into existence when JEIDA merged with EIAJ (Electronic Industries Association of Japan). JEITA has established Exif and DCF standard. Joint Photographic Expert Group: International standard format for compressing still images Liquid Crystal Display. LCD formats include STN and TFT. Linear Pulse Code Modulation. Also referred to as linear PCM. LPCM is a format that digitizes analog audio data during recording and converts it to analog data during playback. See MultiMediaCard. See MultiMediaCard Association.

2 - 11

General Description > List of Abbreviations and Terms for DVD Video Camera/Recorders

Index Abbreviation/Term Explanation

MPEG

MPEG Audio Layer 2 MultiMediaCard

MultiMediaCard Association OSTA

SCSI

SDA SD Card Association SDMI

SD Memory Card

SecureMMC Secure MultiMediaCard

Software discProtect

STN LCD

TFT LCD

UDF

USB

VBR

Motion Picture Experts Group: Standard related to compression of digital video and audio. MPEG2 is a higher standard of MPEG and is applied to video (movie) requiring higher quality. One of three audio compression standards (layers 1-3) defined by MPEG

Also referred to as MMC. Compact memory card, 32 mm long × 24 mm wide × 1.4 mm thick Also referred to as MMCA. This association promotes the widespread use of multimedia cards. Optical Storage Technology Association, which is an international industry organization that promotes recordable optical storage used to store computer data and images. Small Computer System Interface: A standard for connecting computer and peripheral devices. Frequently notated by prefixing or suffixing the number that indicates the data transfer rate, and First, Ultra, Wide, etc., to SCSI. See SD Card Association. Also referred to as SDA. This organization promotes the popularization of SD memory card. Secure Digital Music Initiative: This conference was established by hardware makers, the Recording Industry Association of America (RIAA) and music industry companies, to protect copyrights of musical compositions. Formally named Secure Digital Memory Card. This compact memory card, 32 mm long × 24 mm wide × 2.1 mm thick, is equipped with an advanced copyright protection function. See Secure MultiMediaCard. Also referred to as SecureMMC. This compact memory card has multimedia card specifications, to which an advanced copyright protection function is added. Unusable on the DVD video camera/recorder. This function writes the protect information to DVD-RAM disc to prevent accidental erasure. Software Disc-Protect is included in DVD-RAM disc specifications defined by DVD Forum. Super-Twisted Nematic Liquid Crystal Display: This type of color LCD is inferior to TFT LCD in coloring, view angle, etc. Thin Film Transistor Liquid Crystal Display: This type of color LCD features clear display, high contrast, wide view angle, etc. Universal Disc Format, which is a file format of recordable disc defined by OSTA. The version 2.01 UDF is used on DVD video camera/recorder. Universal Serial Bus: Standard of serial interface that connects PC and peripheral devices. Two versions - USB1.1 and USB2.0, with different data transfer rates exist at present. Stands for Variable Bit Rate: This format of coding audio and video varies the amount of data depending on the subject image.

2 - 12

General Description

2-1a Overview

The DZ-MV1000E(UK) is a DVD video camera/recorder that is the result of changes in some structural components of DZ-MV550E(UK) and accessories: Specifications and functions are identical to those of DZ-MV550E(UK).

2-1-1a Servicing method

The service method for the DZ-MV1000E(UK) is the same as that for DZ-MV550E(UK).

2-2a Differences from DZ-MV550E(UK)

Table 2-2-1 Differences from DZ-MV550E(UK)

Item

L Cover Filter Piece

Replaccement lens cover Single sided 8cm DVD-RAM (in round DVD holder) Infrared remote control Lithum battery for infrared remote control

DZ-MV1000E(UK) DZ-MV550E(UK)

Lens cover

Filter piece

Hood

DZ-MV1000E(UK)

Structural components

Printed moodel name: DZ-MV1000E User replaceable lens cover is not available

Accessories

Not provided Not provided

L cover (Printed model name )

Lens cover

Hood

DZ-MV550E(UK)

Printed moodel name: DZ-MV550E User replaceable lens cover is available

Provided (two colors) Provided

Provided (DZ-RM3W) Provided (CR2025)

L cover (Printed model name )

Filter piece (in front case)

Information:

Since user cannot replace the DZ-MV1000E(UK) lens cover, the lens cover cannot be removed unless the filter piece

*1: On DZ-MV550E it is not necessary to remove the filter piece when removing the lens

cover.

(*1)

is also removed.

Fig. 2-2-1 Differences in Structural Components

2 - 13

Description of Operation

3-1 Description of Structure

(1) Configuration and locations of circuit boards

The configuration of circuit boards in DZ-MV580E/MV550E and their locations are very similar to those in the base models DZ-MV380E/MV350E, except for whether the FAF circuit board is provided or not. The DZ-MV380E/MV350E had the FAF circuit board between the FRT and AEL circuit boards: The DZ-MV580E/MV550E does not have this, since the FRT-H/FRT circuit board is directly connected to AEL-H/AEL circuit board.

LENS UNIT

LCD CIRCUIT BOARD

DISC DRIVE UNIT

SEN-H CIRCUIT BOARD

AEL-H/AEL CIRCUIT BOARD

DZ-MV580E

GYR-H/GYR CIRCUIT BOARD

USB-H/USB CIRCUIT BOARD

MR CIRCUIT BOARD (In the LCD unit)

FRT-H/FRT CIRCUIT BOARD

SHE-H/SHE CIRCUIT BOARD

SWL2 CIRCUIT BOARD

SWL3-H/SWL3 CIRCUIT BOARD

DRF-H/DRF CIRCUIT BOARD

MAN-H/MAN CIRCUIT BOARD

SAF-H/SAF CIRCUIT BOARD

Fig. 3-1-1

LENS UNIT

LCD CIRCUIT BOARD

DISC DRIVE UNIT

SEN CIRCUIT BOARD

AEL CIRCUIT BOARD

DZ-MV380E

FAF CIRCUIT BOARD

GYR CIRCUIT BOARD

USB CIRCUIT BOARD

SHE CIRCUIT BOARD

Circuit board equivalent to SWL2

MR CIRCUIT BOARD (In the LCD unit)

FRT CIRCUIT BOARD

DRF CIRCUIT BOARD

MAN CIRCUIT BOARD

SAF CIRCUIT BOARD

3 - 1

Description of Operation > Description of Structure

(2) Differences in structure between DZ-MV580E and DZ-MV550E

There are two major differences in structure between DZ-MV580E and DZ-MV550E:

1) Accessory shoe The accessory shoe on DZ-MV580E has a power/control terminal, but the accessory shoe on DZMV550E doesn’t.

2) Lens unit The lens unit in DZ-MV550E includes the cushion, crystal filter, CCD image sensor and SEN-H circuit board, which are discrete from the lens unit in DZ-MV580E.

CCD

LENS UNIT

IMAGE SENSOR

CRYSTAL FILTER

CUSHION

SEN-H CIRCUIT BOARD

LENS UNIT

Circuit board equivalent to SEN-H

DZ-MV580A LENS UNIT

DZ-MV550A LENS UNIT

Fig. 3-1-2

3 - 2

Description of Operation > Description of Newly Adapted Technology

3-2 Description of Newly Adapted Technology

(1) QUICK MODE switch

The QUICK MODE switch changes over the screen for various settings and for Disc Navigation between Quick mode and Normal mode. The Quick mode displays only the fundamental menu items and the brief explanation on the selected item/function is displayed across the bottom of screen. Fig. 3-2-1 shows the position of QUICK MODE switch and an example of display screens.

Date/time setting screen in Normal mode:

2-step operation until setting screen appears

Date Setup

Date Mode

Date Set

ENTER RETURN

1 / 1 / 2004

0:00

RAM

QUICK MODE switch

Date Setup

Date Mode Date Set

ENTER RETURN

D/M/Y

RAM

Date/time setting screen in Quick mode:

1-step operation until setting screen appears

Date Setup

Camera function setup, Record function setup and LCD monitor setup are omitted.

(*1)

Date Set

Set the current date and time.

ENTER RETURN

1 / 1 / 2004

0:00

RAM

*1: The Record Functions Setup icon will appear on the following models, showing that they have the line

input function:

DZ-MV580E(AU)/MV580E(SW)/MV580E(SWH) DZ-MV550E(AU)/MV550E(SW)/MV550E(SWH)

Display mode setting is omitted.

Item/function explanatory display

Fig. 3-2-1

3 - 3

Troubleshooting

4-1 Procedure for Troubleshooting

Perform troubleshooting in the order shown in Fig. 4-1-1.

Updating unneeded

Trouble Diagnosis (section 4-7)

Updating needed

No improvement after updating

No improvement

Check phenomenon

No message or error code

appears

Message

appears

Error code

appears

Error codes not included in service manual appear

Problem guide (section 4-2)

Messages and Troubleshooting (section 4-3)

Major Error Codes and Troubleshooting (section 4-4-3)

Check troubleshooting with the factory

No improvement

System reset (section 4-5)

No improvement

Check firmware version (section 4-6-1)

Update firmware (section 4-6-2)

: Phenomenon

: Troubleshooting

: Check

*1: Messages and error codes will appear on LCD monitor or in viewfinder.

Fig. 4-1-1

Note:

1) Before troubleshooting or servicing, be sure to obtain customer approval for the following: 4-5-1 List of items to be reset

Check troubleshooting with the factory

a) The image data stored on disc may be lost depending on the details and situation of fault

(defect).

b) The date/time and various settings, including video recording mode, designated by customer

after purchase may in some cases be reset to the defaults before purchase (factory settings).

2) Take note of settings on received product, referring to “4-5 System Resetting/Resetting Camera Functions”: The notes will be necessary not only for resetting, but for checking defects that occur under the particular setting conditions.

4 - 1

Troubleshooting > Problem Guide

4-2 Problem Guide

Check the following before judging that this DVD video camera/recorder is faulty.

Symptom

Battery cannot be charged.

Battery weakens fast.

The CHARGE indicator on AC adapter/charger is blinking.

Power turns off immediately after being turned on. Power goes off unexpectedly.

Power cannot be turned off.

Cause and Correction

Power supplies

Is the DC power cord connected to AC adapter/charger? Unplug it. If the DC power cord is connected, the AC adapter/charger will not enter the charge status. Is the battery abnormally hot? Remove the battery from AC adapter/charger, leave it as is until it cools down, and then charge it again. Has the battery been unused for a long time? Remove the battery from AC adapter/charger, and then reattach it. If the battery is still not charged, it may be dead: Purchase a new one. **

* If the battery does not charge after you try the above four procedures, it may

** be dead: Purchase a new battery. Is the ambient temperature is too low or high? Always charge the battery at 10 - 30°C. Are you using the DVD video camera/recorder where the temperature is low? A fully charged battery may be discharged sooner than usual at low temperatures. Keep extra batteries on hand. Battery may be dead: Replace with a new one. The performance of battery will deteriorate if it is used for an extended period of time or frequently. Is the ambient temperature is too low or high? Always charge the battery at 10 - 30°C. The battery may be over-discharged. Continue charging: The CHARGE indicator will change to a steady light, and the battery will be charged normally. Is battery charged? Charge it. Is Power Save specified "On"? The specifications state that the powered DVD video camera/recorder automatically turns off if it is left for as long as 5 minutes without performing recording or playback, with "Power Save: On" specified. Set the power switch to "POWER OFF", and then turn this DVD video camera/recorder on again. To stop automatic power off, specify "Power Save: Off". Execute system reset (disconnect the battery or AC adapter/charger, and then use a fine tipped pen, etc. to hold down the RESET button for several seconds). Then connect a battery or AC adapter/charger and make sure the DVD video camera/recorder accepts operation. System reset will return the date/time and all items set using menu (except for LCD settings) to the defaults at the factory. After recovery, reset the date/time and each setting item as required.

4 - 2

Troubleshooting > Problem Guide

Symptom Cause and Correction

During recording

Pressing the REC button will not start recording.

Recording starts but stops immediately.

Power switch does not change to PHOTO (disc). LCD screen is hard to see.

Black dots or red, blue or green dots always lit appear on LCD screen or in Viewfinder.

Focus is not correct.

*1: The line input function is provided in the following models:

DZ-MV580E(AU)/MV580E(SW)/MV580E(SWH)

Is input image copy-guarded? The specifications state that the DVD video camera/recorder cannot record a copy-guarded image. [Applies only to models that have the line input function Does dirt or fingerprint adhere to disc, or is disc scratched? Clean the disc. If there is still no improvement, replace the disc.

Is some other AV device directly connected to the AV input/output jack of the DVD video camera/recorder? If the AV device is connected via several other devices, such as AV selector, the video signal may not be transmitted correctly. In such a case, reduce the number of devices through which the video signal is transmitted, or connect AV device directly. [Applies only to models that have the line input function Are you attempting to record image from video game or PC? Depending on video game or PC, image cannot be recorded on the DVD video camera/recorder. [Applies only to models that have the line input function Is the LOCK switch beside the power switch set to the left? Switch it to the right to release the lock. Has brightness of LCD screen been adjusted? Stop recording and adjust the brightness. Is the DVD video camera/recorder being used outdoors? Use the viewfinder. When using LCD monitor, adjust angle so that LCD screen is not exposed to direct sunlight. The panels used for LCD monitor and viewfinder of the DVD video camera/ recorder are produced using highly precise technology. However, 0.01% or less of total pixels may not light (black dots) or may remain lit (red, blue, green dots). (The effective amount of pixels on LCD panel is 99.99% or more.) This shows the limitations of the current technology, and does not indicate a fault that will interfere with the operation of LCD panel or operation of the DVD video camera/ recorder. Is it difficult to use auto-focus with the subject? Focus manually. Does "MF" appear? The DVD video camera/recorder is set to manual focus. Focus the subject manually, or release manual focus. Is the diopter control of viewfinder correctly adjusted? Adjust the diopter control. In cases other than the above, set the power switch to "POWER OFF", and then reset it to a position other then “POWER OFF”.

Disc cleaning method:

Use soft cloth to clean from inner to outer circumference in axial direction.

[Never use solvent.]

(*1)

]

(*1)

]

4 - 3

Troubleshooting > Problem Guide

Symptom Cause and Correction

Recognition of disc is not complete. Pressing the playback button will not start playback.

No playback image appears on TV screen.

Playback picture is momentarily interrupted. Poor playback picture.

Playback picture is greatly distorted.

No sound.

Disc Navigation thumbnails do not appear.

Photos on card cannot be played back.

It will take some time to play back photos on card.

Does dirt or fingerprint adhere to disc, or is disc scratched? Clean the disc. Was the image recorded on a device other than this DVD video camera/recorder? Playback of image recorded on devices other than this DVD video camera/ recorder may be impossible. Has scene been edited on a device other than this DVD video camera/recorder? If a scene that was recorded on this DVD video camera/recorder is edited on a device other than this DVD video camera/recorder, playback may not be possible on this DVD video camera/recorder. Is TV input selector set correctly? If the TV has multiple video input jacks, check to see whether the correct input jack was selected. If the DVD video camera/recorder is connected to VCR, set the input selector of VCR to "external input (LINE)". Is the DVD video camera/recorder connected to TV correctly? Check the connections. Does dirt or fingerprint adhere to disc, or is disc scratched? Clean the disc. Was the image input from analog VCR (VHS, 8 mm) and recorded? The problem may be improved if a VCR equipped with TBC (time base corrector) circuit is used for playback. Was recording of external input made with "Frame" specified? Specify "Field" for "PHOTO Input" in record mode settings. [Applies only to models that have the line input function (refer to *1 on page 4-3)] Is the TV volume control set correctly? Adjust volume control on TV. Did the image recorded from AV input/output jack have noise or disturbance? Re-record image with no noise or disturbance. [Applies only to models that have the line input function (refer to *1 on page 4-3)] Is a photo recorded on devices other than this DVD video camera/recorder being played back? The specifications of this DVD video camera/recorder allow it to play back photos that are recorded conforming to DCF standard and have 80-4000 horizontal pixels x 60-3000 vertical pixels. Make sure that the photo to be played back satisfies these specifications. Note that even photos that satisfy the specifications may not be playable, depending on the recording status. The thumbnail of any photo that cannot be played back will appear in single blue. Is a photo with a large number of pixels being played back? It will take some time to play back a photo with a large number of pixels.

During playback

4 - 4

Troubleshooting > Problem Guide

Symptom Cause and Correction

When connected to PC (when using provided software)

No drive icon appears on PC.

A fatal exception 0A error occurs while installing USB driver in Windows 2000 Professional Application is not normally run on PC. DISC EJECT button does not work when the DVD video camera/recorder is connected to PC. Disc cannot be ejected even by operating Windows Explorer or applications. When the time stamp of file on DVD-RAM disc is viewed on PC, it is different from the actual recording date/ time. Error occurs in playback of the DVD video camera/ recorder on PC Error occurs during writing to DVD-R disc.

Transfer of images stops.

Is the DVD video camera/recorder turned on? Connect the AC adapter/charger and set the power switch to a position other than "POWER OFF". Is PC connection cable properly plugged in? Plug the PC connection cable connector completely into the DVD video camera/ recorder. Turn PC off and unplug the PC connection cable: Then restart PC and use the PC connection cable to connect the DVD video camera/recorder and PC. The USB device driver installed in PC is not properly recognized. Restart PC. If the drive icon still does not appear, use "Refresh driver" in Device Manager to reinstall the USB device driver. If a yellow "!" mark is attached to some device in Windows Device Manager, uninstall the USB device driver, and then reinstall it. It is recommended that you install Windows 2000 Service Pack 3 or later.

Turn the PC and the DVD video camera/recorder off, and try again.

The DISC EJECT button is invalid while the DVD video camera/recorder is connected to PC. Start Windows Explorer, right-click the drive icon corresponding to the DVD video camera/recorder, and then click "Eject". Was DVD-MovieAlbbumSE (software provided with DVD video camera/recorder) started? Terminate DVD-MovieAlbbumSE. Since the file system of this DVD video camera/recorder is operated on Greenwich Mean Time (GMT), the time stamp will be GMT. However, since the time lag information is recorded on disc, the date/time display on playback screen of this DVD video camera/recorder will be the actual recording date/time. If error occurs with USB connection, the transfer rate is not sufficient. It is recommended that you use a USB terminal conforming to USB2.0 when connecting the DVD video camera/recorder. The temperature of the DVD video camera/recorder is too high due to continuous operation. Disconnect the DVD video camera/recorder from PC, remove the disc from the DVD video camera/recorder, set the power switch to "POWER OFF", and then leave it as is until the temperature decreases. After checking that the temperature has gone down, use a brand-new disc and restart operation. The USB terminal of PC may be faulty. Connect the DVD video camera/recorder to another USB terminal of PC. If your PC is desktop type, it is recommended that you use USB terminal on the back of PC. If you are using USB2.0 extended card, it is also recommended that you install the newest version driver provided each USB2.0 card maker.

4 - 5

Troubleshooting > Problem Guide

Symptom Cause and Correction

DVD-RAM/R/RW drive built into PC cannot be used after the provided software has been installed.

Video is not recognized by software in PC.

DVD-R disc cannot be played back on DVDMovieAlbumSE Error appears when starting DVD-MovieAlbumSE Video written to hard disk of PC using DVDMovieAlbumSE copy tool cannot be edited. When DVD -MovieAlbumSE software provided with the DVD video camera/recorder is started, "Disc in Drive X: cannot be used on MovieAlbum" appears (a letter showing the drive where disc is loaded appears in X). An image that should have been recorded does not appear when DVDMovieAlbumSE is started.

Executing “Export” on DVDMovieAlbumSE will interrupt reading midway When executing “Export” on DVD-MovieAlbumSE, it will take time to read

"Hardware Removal" results in error

“USBNTMAP.SYS not found” appears while installing USB driver No USB HS (high speed) connection even when USB2.0 card is used

This problem may be solved if the software related to DVD-RAM/R/RW built into PC is upgraded, or if the UDF driver is uninstalled. However, if the OS of PC is Windows 98 Second Edition/Me/2000 Professional, uninstalling the UDF driver will make it impossible for the photos recorded on DVD-RAM disc in the DVD video camera/recorder to be read by the PC. Is the power switch of the DVD video camera/recorder set to "VIDEO" or “PHOTO (disc)”? Set it to "VIDEO" or “PHOTO (disc). DVD-MovieAlbumSE is exclusively for DVD-RAM disc. When playing back DVD-R disc on PC, use generally available DVD-R disc playback software.

Make sure that your PC display adapter (video card) conforms to DirectX8.1

The specifications state that DVD-MovieAlbumSE complies only with images recorded on DVD-RAM disc: It cannot edit video (DVD-VR) data stored on hard disk of PC. To edit image data stored on hard disk, copy the data to DVD-RAM disc and then edit it. Is a disc other than DVD-RAM loaded? Load a DVD-RAM disc. DVD-MovieAlbumSE is exclusively for DVD-RAM disc. Use the following procedure to select the drive where DVD-RAM disc is loaded.

1) Click the "Preference" button in the dialog box.

2) Click "Preference".

3) Click "Device Setting".

4) Choose the drive where DVD-RAM disc is loaded in the "Drive Select" column,

Use the following procedure to select the drive where DVD-RAM disc is loaded.

1) Click the "Preference" button at the top right of DVD-MovieAlbumSE screen.

2) Click "Preference".

3) Click "Device Setting".

4) Choose the drive where DVD-RAM disc is loaded in the "Drive Select" column,

Do not choose “Simple Export”: If you do, reading will stop midway.

a) If photo is included in the range of “export”, it may take more time because

b) If “Divide by Maker” is not chosen, it may take some time because data will

Making sure the ACCESS/PC indicator on the DVD video camera/recorder goes out, turn the PC off, and then unplug the PC connection cable from the DVD video camera/recorder. If your PC uses Windows 2000 Professional, the problem may be solved it you install Windows 2000 Service Pack 3 or later. You have designated a folder which is different from that for Windows when installing USB driver: Designate the correct folder.

Make sure that you have already installed the driver provided with the USB2.0 card. You will need to install the driver provided by USB2.0 card maker in order to operate the USB2.0 card at HS (high speed).

and then click "OK".

data must be re-encoded and read.

be read while being re-encoded.

4 - 6

Troubleshooting > Problem Guide

Symptom Cause and Correction

“DISC ERROR” appears when releasing write-protect

The “capture” function of MyDVD is unavailable.

Power does not come on, or no operation occurs by pressing button.

The date and time are incorrect.

No scene can be deleted.

Disc cannot be removed.

A disc that was write-protected using the write-protect setting tool (WPTOOL) equipped with the UDF driver on the CD-ROM provided with this DVD video camera/recorder cannot be released on this DVD video camera/recorder as is. Use the write-protect setting tool on PC to release the write-protect. The “capture” function of MyDVD is only for DVD camera with i.Link connection: It is not available on this DVD video camera/recorder. Use DVD-MovieAlbumSE to import the images recorded on DVD-RAM disc into the PC.

Execute system reset (disconnect the battery or AC adapter/charger, and then use a fine tipped pen, etc. to hold down the RESET button for several seconds). Then connect a battery or AC adapter/charger and make sure the DVD video camera/recorder accepts operation. System reset will return the date/time and all items set using menu (except for LCD settings) to the defaults at the factory. After recovery, reset the date/time and each setting item as required. Has the DVD video camera/recorder been subjected to impact? The DVD video camera/recorder could be damaged. Has the DVD video camera/recorder been left unused for a long period of time? The internal backup battery may be discharged: Charge it. (Charge procedure: Connect the AC adapter/charger to the DVD video camera/recorder and AC outlet, set the power switch on the DVD video camera/recorder to "POWER OFF", and then leave them for at least 24 hours.) Is the cursor placed on scene to be deleted? Even if desired scenes are selected using yellow cursor, if there are the selected scenes (in red frame), those scenes in red frame will be deleted. Check the color of cursor and bar graph on the thumbnail display screen. Is battery or AC adapter/charger (power supply) connected? With the DVD video camera/recorder, a disc cannot be removed unless a power supply is connected. Has disc rotation stopped? Making sure the disc stops, and then restart operation. Disc cannot be removed until rotation has stopped. Did you disconnect the battery or AC adapter/charger (power supply) while the disc was being accessed? Reconnect power supply, set the power switch to "VIDEO", and then remove the disc after the sound showing the disc lock has been released is heard. If the disc still cannot be removed, the DVD video camera/recorder is faulty: Refer to "4-8 Procedure for Removing Disc from Faulty the DVD video camera/ recorder".

Miscellaneous

4 - 7

Troubleshooting > Problem Guide

Symptom Cause and Correction

The DVD video camera/ recorder cannot be operated from remote control.

Disc cover cannot be closed.

Operating sound is heard cyclically. the DVD video camera/ recorder vibrates. Slight sound is heard from the DVD video camera/ recorder.

Is the remote control pointed at the infrared receiver on the DVD video camera/ recorder? Point it at the infrared receiver on the DVD video camera/recorder. Is the infrared receiver on the DVD video camera/recorder exposed to direct sunlight or strong fluorescent light? The remote control cannot operate the DVD video camera/recorder when strong light strikes the infrared receiver. Adjust the position or angle of the DVD video camera/recorder. Is there a battery in the remote control? Also check the polarities of battery. Replace the battery if necessary. Is the DVD video camera/recorder powered? Turn it on. Is disc correctly loaded? Remove the disc and then reload it. Is round DVD holder being used? A bare disc that is not in round DVD holder, or is in a square cartridge or caddy, cannot be used. Put disc in the round DVD holder. Is round DVD holder inserted in the proper orientation? Remove the round DVD holder, make sure of the orientation, and then reinsert it. Is the DVD video camera/recorder turned on? Connect the AC adapter/charger or full charged battery and set the power switch to a position other than “POWER OFF”. This sound is heard because the disc is cyclically operated; it does not indicate a fault. This does not indicate a fault. These vibrations or sound are generated when the disc drive unit is operating.

4 - 8

Troubleshooting > Messages and Troubleshooting

4-3 Messages and Troubleshooting

Some messages may appear on the LCD screen or in the viewfinder during operation. If a message appears, refer to the following table and perform troubleshooting according to the message. Messages divided by broken lines will automatically appear in sequence from the upper row each time the center of joystick is pressed.

Message

Cause/condition for

Troubleshooting

message to appear

Battery is almost empty. Replace it. Cannot combine scene.

Cannot combine. Deselect PHOTO scenes.

Cannot combine. Select multiple scenes. Cannot delete scenes.

Cannot execute. Unselect multiple scenes.

Cannot execute. Change display category to All. CANNOT RECORD PHOTOS.

*1: the DVD video recording format defines the maximum number of entry points as 999: Since one entry

point is allocated to one scene, the maximum number of scenes recordable on disc with the DVD video camera/recorder is 999.

*2: If recording is continued without editing, one scene will comprise one cell for each entry point.

When scenes are combined, only the number of entry points will decrease (only the entry point is deleted); the number of cells will not decrease. Assume, for example, that the number of cells before scenes are combined is 999, which is the upper limit defined by the DVD video recording format. If a scene comprising one cell is divided at two points and the scene between the divided scenes needs to be deleted, the cell must be further divided in order to delete. However, since the number of cells has reached the upper limit in this case, the cell cannot be divided and the scene cannot be deleted.

Appears if the battery is discharged.

Appears if an attempt is made to combine unconnected scenes: The specifications state that combining of only multiple scenes is possible. Appears if an attempt is made to combine scenes when a photo was selected: The specification state that combining of only video scenes is possible. Appears when combining one scene was attempted. Appears when user performed deletion at the upper limit of 999 scenes registered. Appears if an attempt is made to select multiple scenes for division: The specifications state that dividing multiple scenes is impossible. Appears when combining or moving scenes was instructed with “Category: VIDEO or PHOTO” specified. Appears if an attempt is made to record photos on DVD-R disc: The specifications state that no photo is recordable on DVD-R disc.

(*1)

Replace with a charged battery, or use the AC adapter/charger. Stop trying to combine scenes, or create a play list containing the scenes to be combined, and combine them on the play list. Select only video scenes, or stop trying to combine scenes.

Select multiple scenes and then combine them. Combine divided scenes, and then delete if necessary.

Divide scenes one by one.

Specify “Category: All”, and then operate the DVD video camera/ recorder again. Use a DVD-RAM disc or card when recording photos.

(*2)

4 - 9

Troubleshooting > Messages and Troubleshooting

Message

Cannot replace thumbnail on PHOTO scenes.

Cannot select any more scenes

CARD ALMOST FULL

Card error has occurred. Format the card now?

Card error has occurred. Formatting is not complete.

Card error has occurred. Keep card inside & restart.

Card error.

Card full.

Card full. Cannot execute. Card is not formatted. Format the card now.

YES NO

Cause/condition for message to appear

Appears when a photo thumbnail was selected for change in scene editing menu: The specifications stipulate that the thumbnail of photo cannot be changed. Appears when the number of scenes selected on card has exceeded the upper limit of 999 scenes. Appears when the remaining recordable number of photos is less than 10 during recording. Appears when a card initialized on PC, etc., or a card whose initialization was interrupted before, is loaded. Appears when a damaged card is initialized.

Appears when no photo could be recorded on card normally.

Appears when the card cannot be recognized because its terminals are dirty. Also appears when data other than photos is recorded on card. Appears when the recording capacity of card has reached the limit during recording. Appears when a card whose remaining recording capacity is small, and on which no photo can be recorded, is loaded. Appears when the remaining capacity of card has reached the recordable limit. Appears when an unformatted card or a card formatted on PC was loaded.

Troubleshooting

Select a video to change the thumbnail.

Release the selection of unnecessary scenes.

Prepare another card, or delete unnecessary photos.

Choose “YES” and designate it to initialize the card (deleting all recorded data). Replace the card.

Set the power switch to “POWER OFF”, and after several seconds, set it to “[CARD]PHOTO”. Initialize the card (deleting all recorded data). Use a dry cloth to clean the card terminals.

Replace the card.

Replace the card, or delete unnecessary photos . Replace the card, or delete unnecessary photos.

Replace the card, or delete unnecessary photos. Choose “YES” and designate it when formatting card (deleting all recorded data).

4 - 10

Troubleshooting > Messages and Troubleshooting

Message

Cause/condition for

Troubleshooting

message to appear

Control Information Error.

COPY PROTECT

Data error in a part of image file. Repair disc now?

YES NO

*3: Take care with the following when repairing video file: a) If the disc is removed while it is being recognized, the repair function of video file will be invalid. b) If the timing when power is turned off is inappropriate, normal repair may be impossible. c) If the disc has data that was recorded on a device other than this DVD video camera/recorder, normal

repair may be impossible.

d) The repaired data may be different from the original recorded content because of partial deletion of a

defective portion.

e) The repaired data (only corrected portion in case of partial repair) will lose the original date/time

information because the information for date/time when repair was executed will be added.

f) If “all repair” is executed, repair will be made in the order of all videos and all photos, and the time-

sequential relationship of recorded contents may be lost.

Appears if mismatch has occurred between the recorded video and the scene information because editing was performed near the limit of disc storage capacity on a device other than the DVD video camera/recorder; it also appears if the control information file was operated. Also appears when reading or writing from/to recorded file cannot be performed because the disc is dirty.

Appears if an attempt is made to record copy-guarded image. The specifications state that copy-guarded image cannot be recorded on the DVD video camera/ recorder. Appears if writing to file cannot be completed normally because power was turned off by mistake during video recording or editing, and an abnormality in part of the file is recognized. Also appears when condensation occurs on lens or drive of the DVD video camera/recorder. Condensation will occur when the DVD video camera/recorder is moved from a cold place to a warm place.

Update the control information. (Start Disc Navigation, press the MENU button, and then execute “Update Control Info.” in the “Disc” menu.

Clean the disc, or replace it.

Disc cleaning method:

Use soft cloth to clean from inner to outer circumference in axial direction.

[Never use solvent.]

Stop trying to record.

Choose “YES” and designate partial repair (automatic repair) of video file. Choosing “NO” will display a message for verifying initialization.

Do not execute repair, but set the power switch to “POWER OFF” with the disc loaded, and then leave the DVD video camera/recorder in a dry place until condensation disappears (usually 1-2 hours).

(*3)

4 - 11

Troubleshooting > Messages and Troubleshooting

Message

Data error in all image file. Repair all data now?

YES NO

DISC ×××× (4-digit alpha-numerals showing the code of trouble will appear in ××××.) DISC ACCESS

DISC ALMOST FULL

Disc error

Disc error has occurred. Finalizing is not complete.

Cause/condition for message to appear

Appears if writing to file cannot be completed normally because power was turned off by mistake during video recording or editing, and it is recognized that the video file must be totally repaired. Also appears when condensation occurs on lens or drive of the DVD video camera/recorder. Condensation will occur when the DVD video camera/recorder is moved form a cold place to a warm place.

Appears if the self-diagnosis function in the DVD video camera/recorder detects a serious problem.

This message appears during normal operation process, when the DVD video camera/recorder checks whether a proper disc has been loaded or not. It is displayed for a longer time period when the date has changed. This message appears during normal operation process, when the recorded images are being stored on disc. Appears if the remaining video recordable time on disc is less than 10 minutes, or the remaining number of recordable photos is less than 10. Appears when the disc has been edited on a device other than the DVD video camera/recorder, and mismatch has occurred in recorded data. Also appears when reading or writing from/to recorded file cannot be performed because the disc is dirty. Appears when the disc could not be finalized because it was dirty. Appears if accident, such as power off, has occurred during finalizing.

If the message still appears even when the disc has been cleaned and finalized again and again, the disc may be defective.

Troubleshooting

Choose “YES” and designate total repair (automatic repair) of video file. Choosing “NO” will display a message for verifying initialization. [Refer to *3 page 4-11]

Do not execute repair, but set the power switch to “POWER OFF” with the disc loaded, and then leave the DVD video camera/recorder in a dry place until condensation disappears (usually 1-2 hours). Take note of the 4-digit alphanumerals in ××××, and refer to “4-4 Self-Diagnosis Function and Troubelshooting”. Operate the DVD video camera/ recorder after the message disappears.

Operate the DVD video camera/ recorder after the message disappears. Delete unnecessary scenes, or replace the disc.

Format the disc (deleting all recorded data), or replace the disc.

Clean the disc, or replace it. [Refer to page 4-11]

Clean the disc, or replace it. [Refer to page 4-11] Set the power switch to “POWER OFF” and reconnect the AC adapter/ charger; then set the power switch to “VIDEO” and start finalizing again. Or press the DISC EJECT button, reload the disc, and then execute finalizing. Replace the disc.

4 - 12

Troubleshooting > Messages and Troubleshooting

Message

Disc error has occurred. Format the disc now?

YES NO

Disc error has occurred. Formatting is not complete.

Disc error has occurred. Keep disc inside & restart.

Disc full. Cannot execute.

Disc has no data.

Disc has no PlayList.

Disc includes protected scenes. Delete scenes?

YES NO

Cause/condition for message to appear

Appears when a DVD-RAM disc initialized on PC, etc., or a card whose initialization was suspended before, is loaded. Appears when the disc could not be normally formatted because it was dirty. Also appears when a warped or distorted disc was loaded, or a logically damaged disc whose formatting was suspended is loaded. Appears if a problem has occurred during editing of video file.

Appears if the recording capacity of disc has reached the limit during editing of video file. Appears when the MANU button or playback button was pressed with no scene recorded. Appears if switching of play list is selected with no play list registered.

Appears if the loaded disc has a program (scene) that is write-protected by the software write-protect function, which is effective in program units. Although the DVD video camera/recorder is equipped with a software disc-protect function that is effective for disc units, it does not comply with software write-protect for program units. (The DVD Forum defines two types of software protect for DVDRAM disc: disc units and program units.)

Troubleshooting

Choose “YES” and designate it to initialize the DVD-RAM disc (deleting all recorded data).

Clean the disc, or replace it. [Refer to page 4-11] Replace the disc.

Exit the Disc Navigation function and set the power switch to “POWER OFF” with the disc loaded; then reconnect the AC adapter/charger and set the power switch to “VIDEO” or “PHOTO (disc)”. (The DVD video camera/recorder will automatically repair the video file.) Delete unnecessary scenes, or replace the disc.

Operate the DVD video camera/ recorder after the message disappears. Operate the DVD video camera/ recorder after the message disappears. Release the write-protect using the device that has the software writeprotect function for program units, or choose “YES” and designate it to delete the scenes.

Disc is full. Cannot add control info.

Appears if the number of scenes on play list exceeds the upper limit (999) while control information is being added. [Refer to *1 page 4-9]

4 - 13

Delete any unnecessary scenes, or combine several scenes, and then operate the DVD video camera/ recorder.

Troubleshooting > Messages and Troubleshooting

Message

Cause/condition for

Troubleshooting

message to appear

Disc is not formatted. Format the disc now?

YES NO

Disc is not formatted. If it formats, it becomes possible to use for camera. However, when you record from PC connection terminal, please do not format. Format the disc now?

YES NO Disc overheat. Please retry later.

DPOF is not set to scene

DPOF scenes over limit. Cannot set DPOF scenes. DVD-R Disc, Video mode cannot be changed.

END OF DISC

End scene cannot be divided.

*4: The purpose of formatting DVD-R disc on the DVD video camera/recorder is to write to disc a program

exclusively for camera recording that is necessary to record images shot by camera in real time

(increasing the response from disc). When recording images that were edited using PC on DVD-R disc via

the PC connection terminal, do not format the disc: The program used exclusively for camera recording

will disable normal recording.

Appears when an unformatted DVDRAM disc or one initialized (other UDF2.0) on PC is loaded. Also appears if user rejects partial repair or total repair of video file.

Appears when a brand-new DVD-R disc was loaded.

Appears when the temperature inside the DVD video camera/recorder, or the temperature of disc, is too high, and normal operation cannot be executed.

Appears if “Slide Show: DPOF” is specified when a card for which DPOF has not been set is loaded. Appears when the number of settable scenes for DPOF has exceeded 999. Appears if an attempt is made to change the Video recording mode of a recorded DVD-R disc. Once even one scene is recorded on a DVD-R disc which has been initialized, the originally designated Video recording mode is specified to be maintained until the final recording on the disc. Also appears after the DVD-R disc has been initialized.

Appears if the disc recordable capacity has reached the limit during recording. Appears when the last image of scene was selected to divide the scene: The specifications state that dividing a scene at its end is not possible.

When initializing it (deleting all recorded data), choose “YES” and designate it. Choose “NO” and designate partial repair or total repair. When initializing it (deleting all recorded data), choose “YES” and designate it. When recording on the DVD video camera/recorder, choose “YES” and designate it. When recording video edited on PC connected via the PC connection terminal, choose “NO” and designate it.

Set the power switch to “POWER OFF” with the disc loaded, and then leave the DVD video camera/recorder in a well-ventilated place until the inside temperature decreases. Specify “Slide Show: All”, or do not try slide show.

Release unnecessary DOPF setting on photos when newly setting DPOF. Stop trying to change the Video recording mode, or replace the disc.

Operate the DVD video camera/ recorder after the message disappears. Replace the disc.

Stop trying to divide a scene.

(*4)

4 - 14

Troubleshooting > Messages and Troubleshooting

Message

Error has occurred. Error code No. ×××× Please read the manual. (4-digit alpha-numerals showing the code of trouble will appear in ××××.) Error has occurred. Please reinsert a disc.

Error has occurred. Please restart.

Error occurred. Please replace disc or format disc

Error occurred. Please replace disc.

ERROR ×××× (4-digit alpha-numerals showing the code of trouble will appear in ××××.)

Finalize may not be complete. Finalize again now?

YES NO Found error in image file. Repair disc now?

YES NO

It is unrecordable on this card.

Cause/condition for message to appear

Appears if the self-diagnosis function of the DVD video camera/recorder has detected a serious problem when power was turned on, or the same trouble occurred three consecutive times in modes other than recording. Appears if, when power was turned on, the self-diagnosis function of the DVD video camera/recorder detected a slight trouble that can be fixed: See “4-4 SelfDiagnosis Function and Troubleshooting” for details. Appears if, when power was turned on, the self-diagnosis function of the DVD video camera/recorder detected a slight trouble that can be fixed by turning power on again: See “4-4 Self-Diagnosis Function and Troubleshooting” for details. Appears if repair has failed with DVDRAM disc after message “Data error in all image file. Repair all data now?” or “Found error in image file. Repair data now?” appeared. Appears if repair has failed with DVD-R disc after message “Data error in all image file. Repair all data now?” or “Found error in image file. Repair data now?” appeared. Appears if the self-diagnosis function in the DVD video camera/recorder detects a serious problem during recording, or when the same trouble occurs three times consecutively during recording. Appears if accident, such as power off, occurred during finalizing, and then power was turned on again or disc was reloaded. Appears if repair has failed after message “Data error in a part of image file. Repair disc now?” appeared.

Appears when a card other than SD memory card or MultiMediaCard was loaded.

Troubleshooting

Take note of the 4-digit alphanumerals in ××××, and refer to “4-4 Self-Diagnosis Function and Remedy”.

Set the power switch to “POWER OFF”, press the DISC EJECT button, and then reinsert the disc. After that, set the power switch to “VIDEO” or “PHOTO (disc)”.

Set the power switch to “POWER OFF”, reconnect the AC adapter/ charger or battery, and then set the power switch to “VIDEO” or “PHOTO (disc)”.

Initialize the disc (deleting all recorded data), or replace the disc.

Replace the disc.

Take note of the 4-digit alphanumerals in ××××, and refer to “4-4 Self-Diagnosis Function and Troubelshooting”.

Choose “YES” and designate it to finalize the disc.

Choose “YES” and designate total repair (automatic repair) of video file. Choosing “NO” will display a message for verifying initialization. [Refer to *3 on page 4-11] Insert an SD memory card or MultiMediaCard.

4 - 15

Troubleshooting > Messages and Troubleshooting

Message

JPEG file related to scenes are not found.

No card No card. Please insert card.

NO DISC

No more scenes. Play List was deleted.

Play Lists over limit.

Same scenes on PlayList will be deleted. Delete scenes?

YES NO

Scenes over limit. Cannot add scenes.

Scenes over limit. Cannot divide scenes.

Cause/condition for message to appear

Appears when an attempt is made to copy photos on disc to card, when photo (JPEG) file to be copied is not stored on disc. When the DVD video camera/ recorder records a photo on disc, two photo files will be stored on disc - a photo (conforming to DVD video recording format) file to be displayed on the DVD video camera/recorder, and a photo (JPEG) file for storage that is linked to the photo for display. This message will appear when only the photo file for storage has been deleted on PC, etc. Appears when no card is loaded. Appears when recording photos on card was attempted with no card loaded. Appears if no disc is loaded. If the message appears even when a disc is loaded, condensation might have occurred on lens or drive of the DVD video camera/recorder.

Appears during user operation; all recorded scenes have been deleted and cleared. The specifications stipulate that a play list with no scene on it cannot be held: If all registered scenes have been deleted, the play list will also be deleted. Appears if an attempt is made to create a new play list or edit play list after the number of registered play lists has reached the upper limit (99) that is defined by the DVD video recording format. This message appears during user operation, if even one play list has been created during scene deletion. This message does not appear when a scene is deleted from play list. Appears if an attempt is made to register a new scene in play list, with the specified 999 upper limit scenes registered. [Refer to *1 page 4-9] Appears if an attempt is made to divide a scene with the specified 999 upper limit scenes registered, or the number of scenes will exceed 999 with division. [Refer to *1 page 4-9]

Troubleshooting

Copy photos to card via PC. The photo (JPEG) file for storage is stored in DCIM\100HPNX1 folder.

Insert a card. Insert a card.

Load a disc Set the power switch to “POWER OFF” with the disc loaded, and then leave the DVD video camera/recorder in a dry place until condensation disappears (usually 1-2 hours). Operate the DVD video camera/ recorder after the message disappears.

Delete unnecessary scenes before creating a new play list or editing play list.

Choose “YES” and designate it to delete selected scenes.

Delete unnecessary scenes from play list before adding a new scene to it.

Delete unnecessary scenes before dividing a scene.

4 - 16

Troubleshooting > Messages and Troubleshooting

Message

Scenes over limit. Cannot move scenes.

Stop processing.

There was no scene which can be deleted.

This card cannot be used. Please replace card.

This disc cannot be used. Please replace disc.

This disc is recorded by the NTSC system. Please replace disc.

Top scenes cannot be divided.

UNFORMAT DISC

Use AC adapter/charger.

Cause/condition for message to appear

Appears if an attempt is made to move a scene at the upper limit of 999 scenes registered, or the number of scenes will exceed 999 by moving a scene. [Refer to *1 page 4-9] This message appears during operation process. It will appear when user interrupted any process by pressing the stop/cancel button when processing multiple scenes, etc. Appears when only multiple locked scenes were selected using the Disc Navigation function, and deleting them was attempted. Appears when a card other than SD memory card or MultiMediaCard was loaded. Appears when a type of disc that cannot be used on the DVD video camera/ recorder was loaded. Appears when a disc recorded in the NTSC system was loaded: This DVD video camera/recorder is exclusively for the PAL system and does not comply with the NTSC system. Appears when the first image of scene was selected to divide the scene: The specifications state that dividing a scene at its top is not possible. Appears when an unformatted or logically damaged disc was loaded. Also appears when a dirty disc was loaded. If the message appears when a normal, formatted disc has been loaded, condensation might have occurred on the lens or drive of the DVD video camera/ recorder. Condensation will occur when the DVD video camera/recorder is moved from a cold place to a warm place. Appears if a battery is used when finalizing a DVD-R disc. The specifications state that DVD-R disc can be finalized only when the AC adapter/ charger powers the DVD video camera/ recorder.

Troubleshooting

Delete unnecessary scenes before moving scenes.

Operate the DVD video camera/ recorder after the message disappears.

Use the Disc Navigation function to unlock the scenes, and then restart operation.

Insert an SD memory card or MultiMediaCard.

Check the type of disc and insert a disc usable on the DVD video camera/ recorder. Use a disc recorded in the PAL system.

Stop trying to divide a scene.

Format the disc (deleting all recorded data), or replace the disc. Clean the disc, or replace it. [Refer to page 4-11] Set the power switch to “POWER OFF” with the disc loaded, and then leave the DVD video camera/recorder in a dry place until condensation disappears (usually 1-2 hours).

Terminate the Disc Navigation function, set the power switch to “POWER OFF” with the disc loaded, remove the battery, and then connect the AC adapter/charger: Finalize the disc again.

4 - 17

Troubleshooting > Messages and Troubleshooting

Message

Cause/condition for

Troubleshooting

message to appear

Use AC adapter/charger. Turn off power.

VIDEO scene cannot be copied to card.

Write protected. Check disc.

Write-protected. Check card.

Appears if a battery is used when repairing video files. The specifications state that video files can be repaired only when the AC adapter/charger powers the DVD video camera/recorder. Appears if an attempt is made to copy video to card. The specifications state that no video is unrecordable on card. Appears if a DVD-RAM disc that was write-protected for disc units by software disc-protect function is loaded, or if an attempt is made to record on writeprotected disc. Appears when an SD memory card whose erasure prevention switch was locked is loaded.

Set the power switch to “POWER OFF” with the disc loaded, remove the battery, and then connect the AC adapter/charger. [Refer to *3 page 4-11] Stop trying to copy a video, or select photos and execute copy.

Release the software disc-protect.

Unlock the erasure prevention switch of SD memory card.

Note:

The listed messages are subject to change without notice for improvement of performance.

4 - 18

Troubleshooting > Self-Diagnosis Function and Troubleshooting

4-4 Self-Diagnosis Function and Troubleshooting

Restriction:

The information included in this section is exclusively for service personnel. Do not disclose it to persons other than service engineers.

This DVD video camera/recorder is equipped with a self-diagnosis function: If it detects a problem when power is turned on or during operation, it will display a message, replace the content of problem with an error code (4-digit alphanumeric characters), and then store it in flash memory.

4-4-1 Message displayed by self-diagnosis function

There are two types of message displayed when the self-diagnosis function detects problems: messages for minor problems, and messages for serious problems.

Information:

The messages of self-diagnosis function will be displayed until the power switch is set to “POWER OFF” or the disc is removed, regardless of whether there is a minor or serious problem.

(1) Messages for minor problems

These messages appear when troubleshooting is likely possible for the problem detected when power was turned on, following the procedure below.

Procedure when message shown in Fig. 4-4-1 appears:

Set the power switch to “POWER OFF”, reconnect the AC adapter/charger or battery, and then set the power switch to “VIDEO” or “PHOTO (disc)”.

Procedure when message shown in Fig. 4-4-2 appears:

Set the power switch to “POWER OFF”, press the DISC EJECT button, and then reinsert the disc. After that, set

the power switch to “VIDEO” or “PHOTO (disc)”. If the problem is handled by the procedure shown above, servicing is not necessary in almost all cases. However, if the DVD video camera/recorder cannot be restored from the problem or the same problem recurs, appropriate servicing will be required. The information on minor problems will be stored in flash memory as error codes (4-digit alphanumeric characters), whether or not the DVD video camera/recorder is restored from the problems. See “4-4-2 Error codes stored in flash memory” for how to display the stored error codes.

Error has occurred.

Please restart.

Fig. 4-4-1 Message (1/2)

Error has occurred.

Please reinsert a disc.

Fig. 4-4-2 Message (2/2)

4 - 19

Troubleshooting > Self-Diagnosis Function and Troubleshooting

(2) Messages for serious problems

These messages appear when solving the problem detected when power is turned on or during operation is not likely by turning power on again or reloading the disc: Error codes (4-digit alphanumeric characters) will directly appear, and similar messages will appear if a problem from the same cause occurs three times consecutively during operation. If messages for serious problems appear, perform troubleshooting according to “4-4-3 Major error codes and troubleshooting”. The error codes appearing with messages will be stored in flash memory. See “4-4-2 Error codes stored in flash memory” for how to display the stored error codes.

Error has occurred.

Error code No. 1100 Please read the manual.

Fig. 4-4-3 Example of Message

(displayed in modes other than during

power on or recording)

ERROR : 1100

Fig. 4-4-4 Example of Message

(displayed during recording)

4 - 20

Troubleshooting > Self-Diagnosis Function and Troubleshooting

4-4-2 Error codes stored in flash memory

(1) Displaying error codes and clearing them

Display method

1) Connect the battery or AC adapter/charger, and then set

the power switch to “VIDEO”.

2) Display the error using the following button operation:

Press the SELECT button and release it; then, within 0.5

second, simultaneously hold down the SELECT and

FOCUS buttons for at least 3 seconds.

Display clearing method

1) Press the DISPLAY button.

After displaying and checking error code, be sure to clear

the error code display: If you neglect this, the error code

will always be displayed.

(2) Details of error code display

1) Error codes of 2 problems are displayed one above the

other.

The error code of the latest problem appears in the upper

row, and the error code of the problem that occurred

before appears in the lower row. However, when the

same problem occurs continuously, it will be judged as

one problem, and the same error code will not appear

continuously.

2) If only one error code is stored in flash memory, the error

code will appear in the upper row, and “0000” will appear

in the lower row.

3) If no error code is stored in flash memory, “0000” will

appear in both rows.

Error codes

1100 0400

Fig. 4-4-5 Example of Error Code

Display

4 - 21

Troubleshooting > Self-Diagnosis Function and Troubleshooting

4-4-3 Major error codes and troubleshooting

Table 4-4-1 shows the error codes that are likely to frequently appear, and troubleshooting when they appear. If error codes other than those listed in Table 4-4-1 appear, check with the factory for troubleshooting.

Table 4-4-1 Major Error Codes and Troubleshooting

Error code

0400

1100

10AE

10AF

0280

2881

Recognition of disc failed.

Reading of data from disc failed.

Disc physically damaged, i.g., scratched or distorted. The optical pickup in disc drive unit failed to move. Recognition of disc failed. [This message is likely to appear frequently when the ambient temperature is too low (0°C or less)].

Contents of problem

Troubleshooting

1) Set the power switch to “POWER OFF”, reattach the battery or AC adapter/charger, and then set the power switch to “VIDEO” or “PHOTO” (disc). Take care not to subject the DVD video camera/ recorder to impact or vibrations at this time.

2) Set the power switch to “POWER OFF”, remove the disc and check whether or not it is dirty, scratched or distorted. If it is dirty, clean it referring to the next page, and then reload it. If it is scratched or distorted, use another disc. Then set the power switch to “VIDEO” or “PHOTO” (disc).

3) Replace the disc without regard as to whether it is dirty, scratched or distorted.

Replace the disc.

1) Check the ambient temperature.

2) Set the power switch to “POWER OFF”, remove the disc and check whether or not it is dirty, scratched or distorted. If it is dirty, clean it, and then reload it. If it is scratched or distorted, replace the disc. Then set the power switch to “VIDEO” or “PHOTO” (disc).

Disc cleaning method:

Use soft cloth to clean from inner to outer circumference in axial direction.

[Never use solvent.]

3) Check to see whether or not condensation has occurred. If condensation has occurred, set the power switch to “POWER OFF” with the disc loaded, and then leave the DVD video camera/recorder in a dry place for 1-2 hours.

4) Replace the disc.

4 - 22

Troubleshooting > Self-Diagnosis Function and Troubleshooting

Error code Contents of problem Troubleshooting

3122

3126 3133 7601

7890

7791 3105

E000

EC87

F100

F526

F571

F572 F573 F600 F700

F924

FB24

FB34

FB44

Recording on DVD-RAM disc failed.

Writing data file to disc failed.

It takes much more time than necessary to process start or end of recording (timeout error).

Recording on DVD-R disc failed.

Formatting DVD-RAM disc failed. When recording photo, writing data to disc failed. Writing data to disc failed. Abnormal stop during reading or writing of data from/to disc. Buffer has overflowed during recording. When starting recording, reading of data file on disc failed. When recording photo, writing data to disc failed. When recording video, writing data to disc failed. Backup error No response from disc drive even when 3 minutes has elapsed (drive timeout error). Recording failed Initialization at start of recording failed. While recording mode was being transferred to recording pause, writing data to disc failed. During processing of buffer overflow error, writing data to disc failed.

3) Replace the disc without regard as to whether it is dirty, scratched or distorted.

Format it again, or replace the disc.

3) When using DVD-R disc:

Replace the disc without regard as to whether it is dirty, scratched or distorted.

When using DVD-RAM disc:

Initialize the disc (deleting all data recorded on disc), or replace the disc.

4 - 23

Troubleshooting > System Resetting/Resetting Camera Functions

4-5 System Resetting/Resetting Camera Functions

This DVD video camera/recorder has two types of reset function: “System reset” and “Resetting camera functions”. The reset operation will return the various settings to the defaults when the DVD video camera/ recorder was shipped from factory.

Information:

If a defect occurs in product, take note of settings, and then execute system reset: The defect may disappear.

4-5-1 List of items to be reset

Table 4-5-1 shows the items that will be reset to defaults at the factory by the two types of reset operation: “system reset” and “resetting camera functions”. Use the memo column provided in the table to enter the settings of any received device.

(1) Procedure for checking settings

1) Connect the battery or the AC adapter/charger.

2) Set the QUICK MODE switch to “OFF”.

3) Insert a DVD-RAM disc, and then set the power switch to “VIDEO”. For subsequent steps, operate the DVD video camera/recorder while viewing the LCD monitor or viewfinder.

4) Press the MENU button to display the camera function setup menu screen: Make sure of the settings.

5) Operate the joystick to display the menu screens for record function setup, date function setup, LCD monitor setup and initial setup in sequence, making sure of the settings. At this time, the items on photo quality, external photo input and self-timer will not appear, since they are related to photo recording: Check them in steps 6) and 7).

6) Set the power switch to “[CARD]PHOTO”. It is not necessary to insert a card at this time.

7) Press the MENU button to display the camera function setup menu screen, and then operate the joystick to display the record function setup menu screen in order to check the settings on photo quality, external photo input and self-timer.

8) After checking is complete, press the MENU button to restore the ordinary screen.

4 - 24

Troubleshooting > System Resetting/Resetting Camera Functions

Table 4-5-1 List of items to be reset

Camera

Item

System

reset

function

reset

Default at

factory

Setting range

Camera Functions Setup

Program AE

White Bal.

EIS

Dig. Zoom

MIC Filter 16:9

Yes

Yes Yes

Yes

Yes Yes

Auto

40×

Off Off

Auto, Sports, Portrait, Spotlight, Sand & Snow, Low Light

Auto, Set, Outdoor, Indoor On, Off

DZ-MV580E: 240×, 40×, Off DZ-MV550E: 500×, 40×, Off On, Off On, Off

Record Functions Setup

VIDEO Mode

Quality

Input Source PHOTO Input

Self Timer OSD Output

Yes

Yes Yes

Yes

Yes Yes

FINE

CAMERA

Field

Off On

With DVD-RAM disc:

XTRA, FINE, STD

With DVD-R disc:

FINE, STD

FINE, NORM, ECO

CAMERA, LINE Frame, Field

On, Off On, Off

Date Setup

Date Mode

Date Set

*1: The line input function is provided in the following models:

The symbols in parentheses ( ) in the above model names show the destinations and are displayed only on packing box. Refer to “2-5 Differences in Rating Labels and Difference in Function” when checking the body of DVD video camera/recorder, to judge whether or not it is equipped with the line input function (destination).

Yes

DZ-MV580E(AU)/MV580E(SW)/MV580E(SWH) DZ-MV550E(AU)/MV550E(SW)/MV550E(SWH)

Yes

D/M/Y

1/1/2004

0:00

17:00 D/M/Y, 5:00PM M/D/Y, PM5:00 Y/M/D

-----------------

Yes: Will be reset No: Will not be reset

Remarks

Low Light will not appear when “VIDEO mode: STD” is specified.

Displayed on DZMV580E only in the Video mode

Displayed only in the Video mode

Displayed only in the card photo mode Displayed only on models that have the line input function

Displayed only when “Input Source: CAMERA” is specified

(*1)

Memo

4 - 25

Troubleshooting > System Resetting/Resetting Camera Functions

Camera

Item

Brightness Color Level

Beep Power Save Record LED Language

Demo Mode

System

reset

Yes Yes

Yes Yes Yes Yes

Yes

function

reset

Yes Yes

Yes Yes Yes Yes

Yes

Default at

factory

Center Center

On Off On

English

Auto

4-5-2 System reset procedure

1) Set the power switch to “POWER OFF”, and then disconnect the battery or AC adapter/ charger.

2) Use a fine tipped pen, etc. to hold down the RESET button for approx. 2 seconds.

Setting range Remarks Memo

LCD Setup

Initial Setup

On, Off On, Off On, Off English, French, Spanish, German, Italian Auto, Off, Start

RESET

Fig. 4-5-1

4-5-3 Procedure for resetting camera functions

1) Connect the battery or AC adapter/charger.

2) Set the power switch to “VIDEO” and place the DVD video camera/recorder in the recording pause status; loading disc is not necessary at this time. For the following steps, operate the DVD video camera/recorder while viewing the LCD monitor or viewfinder.

3) Set the quick mode switch to “OFF”.

4) Press the MENU button to display the camera setting menu screen.

5) Use the joystick to choose “Initial Setup”, and then press the center of joystick.

6) Use the joystick to choose “Reset”, and then press the center of joystick: The screen for verifying reset will appear.

7) Use the joystick to choose “YES”, and then press the center of joystick: Reset will be executed.

8) After reset, press the MENU button to close the camera setting menu.

4 - 26

Troubleshooting > Checking Versions of Firmware and Updating

4-6 Checking Versions of Firmware and Updating

This DVD video camera/recorder stores the 4 types of firmware shown in Table 4-6-1 in flash memory. These firmware programs will be updated whenever necessary to improve the performance of this DVD video camera/recorder. Check to see whether any defects in this DVD video camera/recorder can be eliminated by updating any firmware programs: If improvement is likely, update them.

Information:

If any corrections in firmware are made at the factory, the information on how to obtain the firmware data and create a disc or card containing upgraded firmware will be reported on service bulletin, etc.

Table 4-6-1 List of Firmware Programs

Type of firmware

System firmware

Camera microprocessor firmware Drive main firmware Drive core firmware

Software that drives SH CPU: Controls the operation of entire system, including recording, playback, Disc Navigation, connections with external device Controls the operation of camera block (including optical system), clock, battery, input/output These programs control the DVD disc drive system (mechanism block)

Description

Remarks

Does not require updating

4-6-1 Checking firmware versions

(1) Purpose

When checking whether updating firmware is needed or not, use the following procedure to view the version display screen (see Fig. 4-6-1) and check the version number. Only the titles at top left of screens will be different when no disc is loaded or disc is loaded; the other display contents will be the same.

(2) Version display/clear method

Display method

1) Connect the battery or AC adapter/charger.

2) Set the power switch to “VIDEO”. Operate the DVD video camera/recorder while viewing the LCD screen or viewfinder from this point.

3) When a disc is loaded, press the DISC NAVIGATION button to display the thumbnail display screen: This step is not necessary if no disc is loaded.

4) Operate the following buttons to view the version display screen: Tilt the joystick up and hold it, then simultaneously press the SELECT button and REC buttons.

Display clearing method

1) Press the stop/cancel button to restore the thumbnail display screen. To return to the normal screen, press the DISC NAVIGATION button.

4 - 27

Troubleshooting > Checking Versions of Firmware and Updating

(3) Details of version display screens

Table 4-6-2

Item

Model System Ver. Date Cam Ver.

Drive (Main) Drive (Core)

Model name Version number of system firmware Date/time when system firmware was created Version number of Camera microprocessor firmware Version number of drive main firmware Version number of drive core firmware

Information:

Display ×××× on subsequent screen shows the numbers or alphabets.

Display contents

When no disc is loaded

Detail

Model: DZ-MV5-PAL System: Ver. x.xx Date: xxxx/xx/xx xx:xx:xx Cam: Ver. x.xx Drive (Main): xxxx.xx.xx. REV Drive (Core): xxxx.xx.xx. REV

RETURN

When disc is loaded

Version

Model: DZ-MV5-PAL System: Ver. x.xx Date: xxxx/xx/xx xx:xx:xx Cam: Ver. x.xx Drive (Main): xxxx.xx.xx. REV Drive (Core): xxxx.xx.xx. REV

RETURN

4-6-2 Updating firmware

(1) Purpose

If you receive information from the factory that updating firmware is needed, you should do it to improve the performance, functions and operability of the DVD video camera/recorder.

Fig. 4-6-1

4 - 28

Troubleshooting > Checking Versions of Firmware and Updating

(2) Procedure for updating

1) Acquire the data for updating of firmware and create a disc or card for updating. Information on how to obtain the firmware data and create a disc/card containing upgraded firmware will be reported on service bulletin, etc.

2) Set the power switch to “POWER OFF”, and then use the AC adapter/charger to power the DVD video camera/recorder. A battery cannot be used because it may interrupt power of the DVD video camera/recorder during work.

3) Insert the disc/card for updating firmware.

4) Set the power switch to “POWER OFF” when using a disc for updating, or to “[CARD]PHOTO” when using a card for updating.

5) After approx. 20 seconds, the updating start screen (Fig. 4-6-2) will appear, and the firmware programs will be automatically updated thereafter. During updating, the screens showing that designated firmware program is being updated will appear, followed by the screen showing that updating is complete. However, not all firmware programs need updating every time: The same version screen will appear for firmware programs that do not require updating.

6) When all required updating is complete, the screen for verifying the version of updated firmware will appear, and the updated firmware will be displayed in red.

7) To complete updating, set the power switch to “POWER OFF”, and then remove the disc/card for updating.

Updating Start Screen System Update Screen Drive (Main) Update Screen

Firmware Update

Start Firmware update.

Drive (Core) Update Screen Updating Completed Screen Screen of Verifying the Version

Firmware Update

Updating drive (Core). Please wait about 20 seconds.

Do not turn off power.

Same Version Screen

Firmware Update

Same revision. Cannot update.

Firmware Update Firmware Update

Updating system.

Do not turn off power.

Firmware Update Firmware Update

Firmware updated.

Updating drive (Main). Please wait about 2 minutes.

Do not turn off power.

Model: DZ-MV5-PAL

System: Ver. ×.×× Drive (Main): ××××.××.××.REV

Drive (Core): ××××.××.××.REV

Turn off power

Fig. 4-6-2

4 - 29

Troubleshooting > Trouble Diagnosis

4-7 Trouble Diagnosis

Information:

1) Use the DZ-ACS1 adapter/charger to power the DVD video camera/recorder for trouble diagnosis.

2) The trouble diagnosis table was prepared presupposing that the circuit boards have been normally attached and connected. Therefore, make sure beforehand that the circuit boards are correctly connected, that connectors and cables are not damaged, and that the status of their connections is correct.

Prohibition:

During trouble diagnosis, never look directly into the objective lens of optical pickup block in disc drive unit, and take great care that the reflected laser beam does not enter your eye.

4-7-1 Trouble diagnosis table

Interpreting the trouble diagnosis table:

1) Search for the defective symptom. If there are multiple check points or multiple details of check for one symptom, check the items from the top down.

2) Set this DVD video camera/recorder to a service position that matches the symptom. There are four service positions (A)-(D) for this DVD video camera/recorder. Set to the appropriate service position, referring to “Disassembly/reassembly to enable service position”. If only dashes — are entered in the service position column, trouble diagnosis is possible without disassembling this DVD video camera/recorder.

3) Connect the measurement terminals to the check points, and collate the results with the details of check. Letters in brackets [ ] that follow the check points show the name and side of circuit board.

Example: [MAN-A] shows that the check point exists on side A of MAN-H/MAN circuit board.

Information:

The MAN-H/MAN or AEL-H/AEL circuit board has some check points to which no terminals of test equipment can be directly connected even when this DVD video camera/recorder is set to a service position. Solder a lead wire of approx. 10 cm to such check points, referring to “Disassembly/reassembly to enable service position” and “circuit board diagrams”. When trouble diagnosis is complete, be sure to remove the lead wire.

4) Perform troubleshooting according to the check results, referring to the troubleshooting columns.

4 - 30

Troubleshooting > Trouble Diagnosis

Symptom

Service

position

No power

Date/time is incorrect

Auto-focus does not operate.

No zoom works even if zoom lever is operated.

(A)

(B)

-----

(A)

F0501 [MAN-B] F0502 [MAN-B] F0503 [MAN-B] F0504 [MAN-B] TL0504 [MAN-B]

IC1503- 53 to 56 [MAN-B] (Do not solder lead wire) TL0510 [MAN-A]

TL0511 [MAN-B]

TL0512 [MAN-A]

TL0513 [MAN-A]

TL0515 [MAN-A]

TL0517 [MAN-A]

TL0518 [MAN-B]

TL7041 [AEL-B]

TL1543 [MAN-B]

Table 4-7-1 Trouble Diagnosis Table

Check points

-----

Detail of check

Is fuse blown?

Is the voltage approx. 3.2 V DC (REG ON) when the power switch is set to "VIDEO" or "PHOTO" from "POWER OFF"? Can approx. 3 V DC (SYS3V) be confirmed?

Can approx. 1.5 V DC (C1.6V) be confirmed? Can approx. 3.2 V DC (CAM3V) be confirmed? Can approx. 4.8 V DC (CAM5V) be confirmed? Can approx. 3 V DC (D3V) be confirmed? Can approx. 5 V DC (D5V) be confirmed? Can approx. 2.5 V DC (D2.5V) be confirmed? Can approx. 15 V DC (C15V) be confirmed? Can approx. 3 V DC (B/U3V) be confirmed?

Even if manual focus is set and +/- buttons are operated, focus is not correct, and when power is turned on again, abnormal sound is heard from the lens and it takes more than 20 seconds before an image appears. No zoom is operated by the remote control, and when power is turned on again, abnormal sound is heard from the lens and it takes more than 20 seconds before an image appears. Can change in voltage be confirmed when lever is operated (T/W)?

Troubleshooting due to

check results

Yes: Replace MAN-H/

MAN circuit board.

No: Replace MAN-H/

MAN circuit board.

Yes: Replace MAN-H/

MAN circuit board. No: Replace BA1801. Yes: Replace lens unit. No: Replace MAN-H/

MAN circuit board.

Yes: Replace lens unit.

Yes: Replace MAN-H/

MAN circuit board. No: Replace rear cover.

4 - 31

Troubleshooting > Trouble Diagnosis

Symptom

DISC EJECT button does not operate REC button does not operate

Left button/ joystick does not operate

QUICK MODE switch does not operate

No image on LCD monitor

No image in viewfinder (EVF)

Block noise appears during video recording Camera recorded image is abnormal

No image from AV input/output terminal

Service

position

(A)

(B)

(C)

----(D)

(C)

Close LCD

monitor

-----

(B)

-----

(B)

Check points Detail of check

TL1547 [MAN-B]

TL0522 [MAN-A]

TL7030 [AEL-B]

TL7028 [AEL-B]

-----

TL3418 [LCD]

TL3715 [AEL-B]

-----

TL2084 [MAN-A] TL2085 [MAN-A] TL2086 [MAN-A] TL2089 [MAN-A] TL2090 [MAN-A] TL2091 [MAN-A] TL2095 [MAN-A] TL2082 [MAN-A]

-----

TL6010 [MAN-B]

Can change in voltage be confirmed when button is operated (EJECT SW)? Can change in voltage be confirmed when button (REC) is pressed? Can change in voltage be confirmed when button/ joystick (KEY1) is moved?}

Can change in voltage be confirmed when switch (KEY2) is moved?

Does backlight turn on? Can approx. 5 V DC (INV5V) be confirmed?

Can video signal (EVF-G) be confirmed?

----------

Can sensor drive pulses (V14, H1, H2, RG) be confirmed?

Can video signal (CCD-OUT) be confirmed?

Does image appear on LCD monitor or in EVF? Can video signal (VIDEO) be confirmed?

Troubleshooting due to

check results

Yes: Replace MAN-H/

MAN circuit board. No: Replace rear cover.

Yes: Replace MAN-H/

MAN circuit board. No: Side case-L or parts

on the SWL2 circuit

board faulty. Yes: Replace MAN-H/

MAN circuit board. No: Replace SW8017 on

SWL3 circuit board. Yes: Replace LCD unit. Yes: Q3451 or Q3452

and its peripheral

circuits are faulty. No: Replace MAN-H/

MAN circuit board. Yes: Replace EVF unit. No: Replace IC3701.

Replace MAN-H/MAN circuit board.

No: Replace MAN-H/

MAN circuit board.

Yes: Replace MAN-H/

MAN circuit board. No: With DZ-MV580E,

replace IC1001.

With DZ-MV550E,

replace lens unit. No: Replace MAN-H/

MAN circuit board. Yes: Replace MAN-H/

MAN circuit board. No: IC6103 and its

peripheral circuits

are faulty.

4 - 32

Troubleshooting > Trouble Diagnosis

Symptom

No sound from speaker

No audio from AV input/output terminal

Audio from builtin microphone cannot be recorded

Audio from external microphone cannot be recorded

When a darkish scene is recorded, a bright point will appear on the screen for external output (CRT-type color monitor screen). EIS does not work.

Service

position

(C)

(B)

-----

(B)

Check points Detail of check

TL1534 [MAN-B] TL1535 [MAN-B]

TL6006 [MAN-B] TL6009 [MAN-B]

IC6101-1, 7, 8, 14 [AEL-A] (Do not solder lead wire)

TL6101 [AEL-B] TL6102 [AEL-B]

IC6201-3, 4 [AEL-A] (Do not solder lead wire)

-----

PG0154-1 [SHE]

PG0154-3 [SHE]

PG0154-2, 4 [SHE]

Can audio signal (SP_OUT+, SP_OUT-) be confirmed?

Can audio signal (AUD-L, AUD-R) be confirmed?

Can audio signal (MIC_INL, MIC_INR) be confirmed?

Can audio signal (EXTMIC_LCH, EXTMIC_RCH) be confirmed?

This bright point will not disappear even when "6-4-9 Spot Noise" is performed.

Can approx. 3.1 V DC (C3V) be confirmed?

Can approx. 0 V DC (GYRO_RST) be confirmed?

Can approx. 1.3 V DC be confirmed when the camera is fixed, and can variation in voltage be confirmed when the camera is shaken?

Troubleshooting due to

check results

Yes: Replace disc cover. No: IC6103 and its

peripheral circuits

are faulty. Yes: Replace MAN-H/

MAN circuit board. No: IC6103 and its

peripheral circuits

are faulty. No: Built-in

microphone, or

IC6101 and its

peripheral circuits

are faulty. Yes: IC6201 or its

peripheral circuits

are faulty. No: Q6101-6104,

Q6108, Q6109,

Q6207, Q6208 or

their peripheral

circuits are

faulty. Yes: IC6201 or its

peripheral circuits

are faulty. No: Replace MAN-H/

MAN circuit

board. With DZ-MV580E, replace IC1001. With DZ-MV550E, replace lens unit.

No: Replace MAN-H/

MAN circuit

board. No: Replace MAN-H/

MAN circuit

board. Yes: Replace MAN-H/

MAN circuit

board. No: Replace IC1401,

IC1402 or IC1403.

4 - 33

Troubleshooting > Trouble Diagnosis

Symptom

Even if a normal disc is inserted, message "DISC ACCESS" continues to appear, and the disc is not recognized. Message "NO DISC" appears approx. 1 second after a normal disc is inserted. Message "NO DISC" appears within 10 seconds after a normal disc is inserted. Even when a disc not protected is inserted, message "Write protected. Check disc" appears. Even when a formatted disc is inserted, message "Disc is not formatted" appears.

Service

position

-----

Check points Detail of check

-----

----------

Troubleshooting due to

check results

Replace disc drive unit.

If the DRF-H/DRF circuit board is not damaged or its connection status is normal, replace disc drive unit. Replace disc drive unit.

Replace disc drive unit.

4 - 34

Troubleshooting > Trouble Diagnosis

4-7-2 Disassembly/reassembly to enable service position

Prohibition

Be sure to disconnect the AC adapter/charger or battery from the DVD video camera/recorder. The DVD video camera/recorder has a built-in laser emitter block. Never look into it: If Laser beam strikes your eye, it could cause serious vision damage.

Information:

Numbers in diagrams are step numbers for setting procedure. Letters in [ ] show the types of screw. Letters in brackets ( ) show the name of parts.

(1) Setting to service position (A)

Service position (A) is mainly used for trouble diagnosis of the power supply system and the system of disc cover/operation buttons on side case-R. Perform trouble diagnosis using the check points on MAN-H/MAN circuit board.

LEAD WIRES

Remove the MAN-H/MAN circuit board in advance, referring to “5. Disassembly and Reassembly”.

1) Solder a lead wire of approx. 10 cm to the check points (except for IC pins) on side A of MAN-H/MAN circuit board, referring to “4-71 Trouble diagnosis table” and “C-1 MAN-H/ MAN” circuit board diagram. (See Fig. 4-7-2)

MAN-H/MAN CIRCUIT BOARD

Fig. 4-7-1 Service Position (A)

MAN-H/MAN

TL0522

Ciruit Board (Side A)

TL2090 TL2085 TL2086 TL2082 TL2089 TL2091 TL2084 TL2095

: Check point (TL: Test land) : Lead wire

Fig. 4-7-2 Lead wire soldering

LEAD WIRES

TL0515

TL0512

TL0510 TL0513

TL0517

4 - 35

Troubleshooting > Trouble Diagnosis

2) Attach the MAN-H/MAN circuit board independently to the frame, and connect the DRF-H/DRF circuit board to it.

3) Assemble the USB holder, USB-H/USB circuit board and rear cover.

4) Assemble the disc cover so that hinge 1 of side case-R fits into point 2 at the top of inside of disc cover. Do not incline the disc cover at this time: Inclining the cover when assembling it could break the switch inside the cover.

Note:

Attach the MAN-H/MAN circuit board independently of the frame only when setting to service position (A). When setting to service position (B) or during normal assembly, be sure to connect the AEL-H/AEL circuit board to MAN-H/MAN circuit board first, and then attach them to the frame. If the AEL-H/AEL circuit board is connected to MAN-H/MAN circuit board that is already attached to the frame, connection error may occur, or the circuit boards or frame could be damaged.

(b)

(a)

2) [G]

(a) MAN-H/MAN circuit board (b) Frame (c) DRF-H/DRF circuit board (d) USB holder (e) USB circuit board (f) Rear cover (g) Disc cover (h) Hinge of side case-R (i) Flat cable (j) Disc drive unit (k) Loader (m)Side case-R (n) Heat sink rubber

3) [F]

2) (c)

(n)

2) [G]

3) [F]

3) (e)

3) (d)

[A] M1.7x4 (Black)

[F] M1.6x2.5 (Black)

[G] M1.7x3 (Gold)

[M] M1.7x3 (Black)

(f)

3) [M]

3) [A]

Correct Incorrect Incorrect

Installing and inclined disc cover could damage the switch in side the disc cover.

Fig. 4-7-3 Setting to service position (A)

(h)

4) (i)

(j)

(b)

(a)

(i)

(m)

(k)

(h)

(g)

Disc cover

4) [F]

Switch

(g)

4) [F]

4 - 36

Troubleshooting > Trouble Diagnosis

(2) Setting to service position (B)

Service position (B) is mainly used for trouble diagnosis of the video and audio signal systems. Perform trouble diagnosis using the check points on MAN-H/MAN and AEL-H/AEL circuit

Remove the MAN-H/MAN and AEL-H/AEL circuit boards in advance, referring to “5 Disassembly and Reassembly”.

LEAD WIRES

MAN-H/MAN CIRCUIT BOARD

1) Solder a lead wire of approx. 10 cm to the check points (except for IC pins) on side A/B of MAN-H/MAN circuit board and side B of AEL-H/AEL circuit board, referring to “4-7-1 Trouble diagnosis table” and “C-1 MAN-H/ MAN” and “C-2 AEL-H/AEL” circuit board diagrams. (See Figs. 4-7-5, 4-7-6)

MAN-H/MAN

Ciruit Board (Side A)

TL2090 TL2085 TL2086 TL2082 TL2089 TL2091 TL2084 TL2095

MAN-H/MAN

Ciruit Board (Side B)

TL6006 TL6009

TL6010

TL0522

TL1534

TL0504

TL1535

TL0515

TL0512

TL0520(GND) TL0521(GND)

TL0511

TL0510 TL0513

TL0517

TL0518

TL1547

TL1543

LEAD

AEL-H/AEL

WIRES

CIRCUIT BOARD

Fig. 4-7-4 Service Position (B)

TL7030

TL7028

TL6101

TL6102 TL7041

TL3715

Ciruit Board (Side B)

: Check point (TL: Test land) : Lead wire

TL3701(GND)

AEL-H/AEL

Fig. 4-7-6 Lead wire soldering of AEL-H/AEL

circuit board

: Check point (TL: Test land) : Lead wire

Fig. 4-7-5 Lead wire soldering of MAN-H/MAN

circuit board

4 - 37

Troubleshooting > Trouble Diagnosis

2) Assemble the MAN-H/MAN and AEL-H/AEL circuit boards on the frame.

3) Assemble the SHE-H/SHE circuit board and accessory shoe. (See Fig. 4-7-7)

4) Assemble the USB holder, USB-H/USB circuit board, rear cover and EVF unit.(See Fig. 4-7-8)

5) Assemble the disc cover so that hinge 1 of side case-R fits into point 2 at the top of

inside of disc cover. Do not incline the disc cover at this time: Inclining the cover when assembling it could break the switch inside the cover.

6) Assemble the front block.

(a) MAN-H/MAN circuit board (b) AEL-H/AEL circuit board (c) Frame (d) SHE-H/SHE circuit board (e) Accessory shoe (f) Heat sink rubber (g) USB holder (h) USB circuit board (i) Rear cover (j) EVF unit (k) Disc cover (m)Hinge of side case-R (n) Side case-R (p) Flat cable (q) Disc drive unit (r) Loader

(j)

4) [F]

(e)

(c)

3) [H]

2) (f)

(a)

2) [G]

(b)

[G] M1.7x3 (Gold)

[H] M1.6x2 (Gold)

2) [G]

Fig. 4-7-7 Setting to service position (B) -1/2-

(i)

4) [A]

4) [M]

4) [A]

(m)

5) (p)

3) [G]

3) (d)

(k)

6) [B]

(u)

4) [F]

4) (h)

4) (g)

Correct

Installing and inclined disc cover could damage the switch in side the disc cover.

6) B]

[A] M1.7×4 (Black)

[B] M1.7×4 (Silver)

[F] M1.6×2.5 (Black)

[M] M1.7×3 (Black)

Fig. 4-7-8 Setting to service position (B) -2/2-

4 - 38

(p)

(q)

(n)

(r)

(m)

(k)

Incorrect

Disc cover

5) [F]

Incorrect

5) [F]

Switch

Troubleshooting > Trouble Diagnosis

(3) Setting to service position (C)

Service position (C) is mainly used for trouble diagnosis of the system of operation buttons on side case-L. Perform trouble diagnosis using the check points on MAN-H/MAN and AEL-H/AEL circuit boards.

Set to service position (B) in advance.

L-BLOCK

AEL-H/AEL CIRCUIT BOARD

LEAD WIRES

1) Connect the L block to AEL-H/AEL circuit board. (See Fig. 4-7-10)

(a) L block (b) AEL-H/AEL circuit board

(a)

Fig. 4-7-10 Setting to service position (C)

SAF-H/SAF CIRCUIT BOARD

Fig. 4-7-9 Service Position (C)

(b)

(c)

LEAD WIRES

4 - 39

Troubleshooting > Trouble Diagnosis

(4) Setting to service position (D)

Service position (D) is used for trouble diagnosis of the LCD monitor.

Remove the LCD case-U, MR circuit board and fulcrum block in advance, referring to “5. Disassembly and Reassembly”.

1) Connect the flat cable of fulcrum block to LCD and AEL-H/AEL circuit boards.

2) Connect the MR circuit board to LCD circuit board.

(a) Fulcrum block (b) LCD circuit board (c) AEL-H/AEL circuit board (d) MR circuit board (e) MAN-H/MAN circuit board

MR CIRCUIT

AEL-H/AEL CIRCUIT BOARD

FULCRUM BLOCK

BOARD

Fig. 4-7-11 Service Position (D)

(e)

LCD CIRCUIT BOARD

(c)

(a)

(d)

Fig. 4-7-12 Setting to service position (D)

(b)

4 - 40

4-8 Procedure for Removing Disc from Faulty the DVD Video

Camera/Recorder

4-8-1 Item to be checked

Connect the AC adapter/charger or charged battery pack (power supply), making sure the ACCESS indicator turns off, and then press the DISC EJECT button again. Note: Even with normal product, the disc cannot be removed while the ACCESS indicator is lit or blinking.

Information:

Connect the AC adapter/charger or charged battery pack (power supply) before pressing the DISC EJECT button. The DISC EJECT button will work even if a power supply is not connected.

Prohibition

After the above check, be sure to disconnect the AC adapter/charger or battery from the DVD video camera/recorder. The DVD video camera/recorder has a built-in laser emitter block. Never look into it: If laser beam strikes your eye, it could cause serious vision damage.

4-8-2 How to remove disc - DZ-MV550E, DZ-MV580E)

If the disc cannot be ejected after performing “4-8-1 Item to be checked”, remove it using the procedure in this section.

Information:

Numbers in diagrams are step numbers of setting procedure, and letters in brackets [ ] show the types of screw.

1) Turn the hood in the direction of the arrow to remove it.

2) Remove the lens cover in the direction of the arrow.

3) Remove the space sheet that covers the opening for operating lock arm.

4) Use a fine-tipped flat-bladed screwdriver, etc. to move the lock arm in the direction of the arrow, and then open the disc cover.

5) Reset the DVD video camera/recorder in the procedure of “4-2-2 System reset procedure”. However, the various settings return to default

HOOD

LOCK ARM

LENS COVER

3) SPACE SHEET

DISC COVER

Information:

When reinstalling removed components, use the reverse procedure to removal.

Fig.4-8-1

4 - 41

4-8-2a How to remove disc - DZ-MV1000E(UK)

If the disc cannot be ejected after performing “4-8-1 Items to be checked”, remove it using the procedure in this section.

Information:

Numbers in diagrams are step numbers of setting procedure, and letters in brackets [ ] show the types of screw.

1) Turn the hood in the direction of the arrow to remove it.

2) Remove three screws [A], and then remove the filter piece, being careful not to scratch the lens surface with screwdriver at this time.

3) Remove the lens cover in the direction of the arrow.

4) Use a fine-tipped flat-bladed screwdriver, etc. to move the lock arm in the direction of the arrow, and then open the disc cover.

[A] M1.7x4 (Black)

Lock arm

Filter piece

2) [A]

Hood

Lens cover

Disc cover

Information:

When reinstalling removed components, use the reverse procedure to removal.

Fig.3-1-1 How to remove disc

4 - 41a

Troubleshooting > Special Functions

4-9 Special Functions

Restriction:

The information included in this section is exclusively for service personnel: Do not disclose it to persons other than service engineers.

4-9-1 Forced formatting of DVD-RAM disc

(1) Application/Symptom

Perform this procedure when the Disc Navigation screen does not start normally due to a defect in data on disc and formatting is not possible by the procedure explained in instruction manual.

(2) Operational procedure

Caution:

1) Initialization will delete all data on disc: Copy the necessary files to PC, etc.

2) Do not turn power off or remove the disc during initialization: Such an interruption will make the disc unusable.

1) Connect the AC adapter/charger, and set the power switch to “VIDEO” or “PHOTO”. Be sure to use the AC adapter/charger for formatting disc: If power is interrupted during work, the disc could become unusable.

2) Make sure that the DVD-RAM disc to be formatted is free from dirt or scratch. If the disc is dirty, clean it; if the disc is scratched, replace it. Any dirt or scratch on disc could disable normal formatting. (Fig. 4-9-1)

3) Insert the DVD-RAM disc to be formatted.

4) After the disc is recognized, operate the following buttons to display the disc formatting screen (Fig. 4-9-2): Hold down the SELECT, REC and + (plus) buttons simultaneously for at least 3 seconds

5) Use the joystick to choose “YES” and press the center of joystick: The initialization will start and message “Formatting ...” will appear.

6) When formatting is complete, message “Finished” will appear for several seconds, and then the normal screen will automatically be restored.

Use soft cloth to clean from inner to outer circumference in axial direction.

[Never use solvent.]

Fig. 4-9-1 Disc cleaning method

Format Disc

Disc is not formated. Format the disc now?

YES

ENTER

Fig. 4-9-2 Screen for Disc Formatting

4 - 42

Troubleshooting > Special Functions

4-9-2 EEPROM data backup and write

(1) Application

Perform this work whenever you replace the MAN-H/MAN circuit board on which the EEPROM is mounted. Create a backup file of the data in EEPROM to be replaced in a PC, and write the backup file to new EEPROM: Some adjustment items that are performed after replacement can be omitted. Refer to “6-3-2 List of Adjustments Needed After Replacing Major Components” for adjustment items that can be omitted.

(2) Preparations

1) Connect the DVD video camera/recorder, jig/tool and power supply as shown in Fig. 4-9-3. Refer to “6-1-1 List of Jigs and Tools used when Creating Reference Data” and “6-1-2 Power Supply and Materials for Creating Reference Data” for details on jig/tool and power supply in the figure.

2) Copy the adjustment program to HDD of PC. Refer to “6-1-5 Copying or Deleting Adjustment Program” for copying.

3) Start the adjustment program in order to display the adjustment menu screen on PC display.

Prohibition:

Completely assemble the DVD video camera/recorder; create backup file of EEPROM data and write it with only the adjustment cover removed (see Fig. 4-9-3). Do not attempt to perform work with the DVD video camera/recorder disassembled: Doing so is very dangerous because the DVD video camera/recorder incorporates high-voltage circuits and a laser emitter block.

Note:

1) Always connect the Skylark connection jig before connecting the DC power cord to the DVD video camera/recorder: Connecting the Skylark connection jig after powering the DVD video camera/recorder could cause a fault.

2) Connect the Skylark connection jig so that the lead wires from jig face up.

4 - 43

Troubleshooting > Special Functions

REMOVE THE ADJUSTMENT COVER [Refer to "(1) Adjustment cover"

in "5-3 Disassembly".]

DC POWER CORD

To AC OUTLET

(PIN 20)

SKYLARK CONNECTION JIG (No. TP14161)

GND

(PIN 16)

(PIN 18)

RED

BLK

WHT

YEL

POWER

SUPPLY

(5V/1A)

DSP-R JIG (No. 7099448)

DZ-ACS1

BLK

RS-232C CABLE

Fig. 4-9-3 Connections when creating backup file of EEPROM data and writing

POWER CABLE

4 - 44

FINISHED

FINISHED READING DATA

Troubleshooting > Special Functions

(3) Backup method

Information:

If it is not possible to back up the data in EEPROM to be replaced because the DVD video camera/recorder is not turned on, etc., replace the MAN-H/MAN circuit board, and then refer to “6-4-1 Initial Data Write”.

1) Choose DATA INITIALIZE on the ADJUST MENU screen.

2) Click the EXECUTE button on ADJUST MENU screen to proceed with the DATA INITIALIZE MENU screen.

3) Choose Original Data Backup on the DATA INITIALIZE MENU screen.

Note:

Do not choose “Initial Data Write” on the DATA INITIALIZE MENU. Refer to “6-4-1 Initial Data Write” after backup for “Initial Data Write”.

ADJUST MENU screen

MANUAL ADJUSTMENT PROGRAM for SERVICE STATION

MODEL NAME:

ADJUST MENU

CONNECTION

××××

DATA INITIALIZE VIDEO LEVEL BURST LEVEL SAMPLING PULSE AUTO FUCUS

AUTO IRIS CONTROL

MATRIX CHROMA GAIN

SPOT NOISE

LCD EVF

EXECUTE

DATA INITIALIZE MENU screen

Data Initialize

FILE MENU

Initial Data Write

RETURN

4) Click the EXECUTE button on DATA INITIALIZE MENU screen to proceed with the BACKUP FILE SELECT screen.

5) From the BACKUP FILE SELECT screen, select or set the names of folder and file in which the data is stored. This section refers to the folder and file as “EEP” and “backup.eep” for explanation: Freely select and set easyto-understand names.

6) Click the SAVE button on BACKUP FILE SELECT screen to start backup. The progress status can be confirmed using the PROGRESS STATUS dialog.

7) When backup is complete, the BACKUP FINISHED dialog will appear: Click the OK button in dialog to restore the DATA INITIALIZE MENU screen.

8) Then click the RETURN buttons on each menu screen to restore the MODEL SELECT screen, and click the EXIT button on MODEL SELECT screen to exit the adjustment program.

9) Disconnect the DVD video camera/recorder, jig/tool and power supply, and then replace the MAN-H/MAN circuit board.

Backup Data Write

Original Data Backup

CONNECTION

EXECUTE

BACKUP FILE SELECT screen

Look in

(T):

File name (N):

File of type (T):

EEP

backup

.eep

PROGRESS STATUS dialog

EEPROM Data Backup

PLEASE WAIT A MOMENT

BACKUP FINISHED dialog

RETURN

Save

Cancel

(S)

4 - 45

Troubleshooting > Special Functions

FINISHED

FINISHED WRITING DATA

(4) Write method

Restrictions:

Never write data of any other product. The EEPROM data includes adjustment values, etc. that are peculiar to that product: It is different for each product even if the model is the same. If you write the data of another product by mistake, rewrite the correct data.

1) Choose DATA INITIALIZE on the ADJUST MENU screen.

2) Click the EXECUTE button on ADJUST MENU screen to proceed with the DATA INITIALIZE MENU screen.

3) Choose Backup Data Write on the DATA INITIALIZE MENU screen.

4) Click the EXECUTE button on DATA INITIALIZE MENU screen to proceed with the WRITE FILE SELECT screen.

5) From WRITE FILE SELECT screen, select the folder and file in which the data has previously been backed up. This section refers to the folder and file as “EEP” and “backup.eep” for explanation.

6) Click the OPEN button on WRITE FILE SELECT screen to start writing. The progress status can be confirmed using the PROGRESS STATUS dialog.

7) When writing is complete, the INITIALIZATION FINISHED dialog will appear: Click the OK button in dialog to restore the DATA INITIALIZE MENU screen.

8) Click the RETURN button on DATA INITIALIZE MENU screen to restore the ADJUST MENU screen, and then perform adjustment according to “6-3-2 List of Adjustments Needed After Replacing Major Components”.

ADJUST MENU screen

MANUAL ADJUSTMENT PROGRAM for SERVICE STATION

MODEL NAME:

ADJUST MENU

CONNECTION

××××

DATA INITIALIZE VIDEO LEVEL BURST LEVEL SAMPLING PULSE AUTO FUCUS

AUTO IRIS CONTROL

MATRIX CHROMA GAIN

SPOT NOISE

LCD EVF

EXECUTE

DATA INITIALIZE MENU screen

Data Initialize

FILE MENU

Initial Data Write

Backup Data Write

Original Data Backup

CONNECTION

EXECUTE

WRITE FILE SELECT screen

Look in

(T):

backup.eep

File name (N):

File of type (T):

EEP

backup.eep

.eep

RETURN

Open

Cancel

PROGRESS STATUS dialog

DATA INITIALIZE

PLEASE WAIT A MOMENT

INITIALIZATION FINISHED dialog

4 - 46

Disassembly and Reassembly

5-1 Items to Be Checked

(1) Checking Disc

Connect the AC adapter/charger or charged battery, and then press the DISC EJECT button to make sure that no disc is inserted. After check, close the disc insertion block. If the disc insertion block does not open normally, refer to “4-8 Procedure for Removing Disc from Faulty the DVD Video Camera/Recorder”.

Prohibition

After the above check, be sure to disconnect the AC adapter/charger or battery from the DVD video camera/recorder. The DVD video camera/recorder has a built-in laser emitter block. Never look into it: If Laser beam strikes your eye, it could cause serious vision damage.

(2) Checking Card

Make sure that no card is loaded in the card slot. After check, close the card slot cover.

5-2 Order of Disassembly

Refer to “Disassembly Flowchart” in Fig. 5-2-1 for the order of removing components. When reassembling components, use the reverse order to removal unless otherwise specified.

Note:

When replacing components, be sure to use only those shown in “Replacement Parts List”.

Information:

1) Board names suffixed with “-H” are for DZ-MV580E.

2) The procedures for disassembling and reassembling the DZ-MV580E and DZ-MV550E are the same, except for the following components:

a) SHE-H circuit board b) SHE circuit board c) Accessory shoe d) Lens unit (SEN-H circuit board, CCD image sensor, crystal filter, cushion)

3) The lens unit in DZ-MV550E includes components equivalent to cushion, crystal filter, CCD image sensor and SEN-H circuit board, which are discrete from the lens unit in DZ-MV580E.

5 - 1

Disassembly and Reassembly > Order of Disassembly

Reading Disassembly Flowchart:

After locating the target component in the flowchart, remove all components of the target in sequence, following the arrows (routes) from the top of flowchart. If multiple routes exist to the target component from the top of flowchart, remove all the components on all the routes.

Parts Name

Adjustment cover

Food Lens cover

SAF-H/SAF

circuit board

L-Block

Front block

R-Block

DZ-MV580E

SHE-H circuit board Accessory shoe

DZ-MV550E

SHE circuit board

Item No.

5-3

(1)

5-3

(2)

5-3

(3)

5-3

(4)

5-3

(4)

5-3

(12)

5-3

(13)

SWL3-H/SWL3

circuit board

Side case-L LCD Unit SWL2 circuit board

Jack cover

FRT-H/FRT

circuit board Microphone Microphone cover

Disc cover

AEL-H/AEL

circuit board

MAN-H/MAN

circuit board

5-3

(7)

5-3

(8)

5-3

(5)

5-3

(6)

5-3

(10)

5-3

(15)

Side case-L

LCD case-U MR circuit board Fulcrum block

Front case

USB holder USB-H/USB circuit board Rear cover EVF unit

Camera block

5-3

(9)

5-3

(11)

5-3

(16)

Fulcrum cover-U Fulcrum cover-B Fulcrum unit

LCD case-B LCD circuit board

Hand strap

DZ-MV580E

GYR-H circuit board Lens frame Lens unit Cushion Crystal filter CCD image sensor SEN-H circuit board

5-3

(20)

5-3

(21)

5-3

(11)

5-3

(22)

DZ-MV550E

Accessory shoe

Link bracket

5-3

(14)

5-3

(17)

Drive block Side case-L

5-3

(18)

Fig. 5-2-1

5 - 2

Loader DRF-H/DRF

circuit board DVD Disc drive unit Lock unit Frame

5-3

(19)

DZ-MV550E

GYR circuit board Lens frame Lens unit

5-3

(23)

Disassembly and Reassembly > Disassembly

5-3 Disassembly

Information:

Numbers in disassembly procedure diagrams are step numbers for disassembling order, and letters in brackets [ ] show the types of screw. Letters in brackets ( ) show the name of parts.

(1) Adjustment Cover

1) Open the LCD monitor (b).

2) Insert a fine-tipped flat-bladed screwdriver

(a) Adjustment cover (b) LCD monitor (c) Side case-L (d) Flat-bladed screwdriver

(d) into the groove of adjustment cover (a), and remove the adjustment cover in the direction of the arrow, being very careful not to scratch the adjustment cover or side case-L (c) with screwdriver.

(2) Hood and Lens Cover (DZ-MV550E, DZ-MV580E)

1) Turn the hood (a) in the direction of the arrow to remove it.

2) Remove the lens cover (b) in the direction of the arrow.

(a) Hood (b) Lens cover

(b)

(d)

(c)

(a)

Fig. 5-3-1

(b)

5 - 3

(a)

Fig. 5-3-2

Disassembly and Reassembly > Disassembly

Information:

Since user cannot replace the DZ-MV1000E(UK) lens cover, the lens cover cannot be removed unless the filter piece

*1: On DZ-MV550E it is not necessary to remove the filter piece when removing the lens cover.

(*1)

is also removed.

(2a) Hood, Filter Piece and Lens Cover (DZ-MV1000E)

1) Turn the hood (a) in the direction of the arrow to remove it.

2) Remove three screws [A], and then remove the filter piece (b), being careful not to scratch the lens surface with screwdriver at this time.

3) Remove the lens cover (c) in the direction of the arrow.

[A] M1.7x4 (Black)

Fig. 5-3-2a Hood, Filter Piece and Lens Cover

Hood

Filter Piece

2) [A]

Lens cover

5 - 3a

Disassembly and Reassembly > Disassembly

(3) SAF-H/SAF Circuit Board and L Block

1) Open the LCD monitor (c).

2) Remove three screws [A], two screws [N] and three screws [C].

3) Close the LCD monitor and open the L block (b) from the rear in the direction of the arrow: Be careful not to damage the SAF-H/SAF circuit board (a) or flat cable between L block and R block (d).

4) Remove the SAF-H/SAF circuit board. The SAF-H/SAF circuit board is a film-like board: Do not bend or fold it.

5) Disconnect the flat cable between L and R blocks. Disconnect the flat cable between L and R blocks: Do not forcibly pull out the flat cable from connectors at this time.

6) Remove the L block from R block (d) in the direction of the arrow.

(1)

(1) Unlock

(a) SAF-H/SAF circuit board (b) L block (c) LCD monitor (d) R block

(2)

2) [C]

(2) Pull

(d)

(c)

(b)

2) [C]

2) [N]

2) [A]

Fig. 5-3-3 Right side

2) [N]

2) [A]

(a)

Pattern no, printed side

[A] M1.7x4 (Black)

2) [A]

[N] M1.7x4 (Silver)

[C] M1.7x4 (Silver)

Fig. 5-3-4 Bottom Side

5 - 4

1) Tabs

(b)

(a)

Disassembly and Reassembly > Disassembly

(4) Front Block and R Block

1) Open the jack cover (c), and then remove one screw [N].

2) Remove one screw [A] and one screw [N].

3) Remove the FRT-H/FRT circuit board (d) from AEL-H/AEL circuit board (e) in the direction of the arrow.

4) Remove the front block (a) from R block (b) in the direction of the arrow.

(a) Front block (b) R block (c) Jack cover (d) FRT-H/FRT circuit board (e) AEL-H/AEL circuit board

(b)

(a)

2) [A]

1) [N]

2) [N]

(c)

(d)

Fig. 5-3-5

(e)

[A] M1.7×4 (Black)

[N] M1.7×4 (Silver)

(5) Jack Cover

1) Release the two tabs, and then remove the jack cover (a).

(6) FRT-H/FRT Circuit Board, Microphone,

and Microphone Cover

FRT-H/FRT circuit board (a)

1) Disconnect the flat cable from microphone.

2) Remove one screw [D], and then remove the FRT-H/FRT circuit board.

Microphone (b) and Microphone Cover (c)

3) Remove one screw [D], and then remove the microphone and microphone cover from the front case (d).

(a) Jack cover (b) Front block

Fig. 5-3-6

(a) FRT-H/FRT circuit board (b) Microphone (c) Microphone cover (d) Front Case

(d)

(b)

2) [D]

(a)

3) [D]

(c)

[D] M1.7×4 (Black)

Fig. 5-3-7

5 - 5

Disassembly and Reassembly > Disassembly

(7) SWL3-H/SWL3 Circuit Board

1) Unplug the connector. Be sure to hold the connector using tweezers, etc. when unplugging it. Pulling the cable when unplugging the connector could cause wire disconnection.

2) Remove one screw [D].

Procedure and caution for reassembly

1) Insert the switch knob (b) on SWL3-H/SWL3 circuit board between the knobs (c) of L cover.

2) Pass the cable to be connected to the SWL3-H/SWL3 circuit board through cable holder (e) under ground plate (d) and wire retaining slit (f) as shown in the figure, so that the cable is laid out along the side case L and L cover as far as possible.

(a) SWL3-H/SWL3 circuit board (b) Switch knob (c) Knobs of L cover (d) Ground plate (e) Cable Holder (f) Wire retaining slit

[D] M1.7x4 (Black)

(b)

(c)

(a)

2) [D]

(e)

(a)

(f)

(d)

Fig. 5-3-8

5 - 6

Disassembly and Reassembly > Disassembly

(8) Side Case-L, LCD Unit, and SWL2 Circuit Board

1) Unplug the connector. Be sure to hold the connector using tweezers, etc. when unplugging it. Pulling the cable when unplugging the connector could cause wire disconnection.

2) Remove five screws [D].

3) Remove two screws [E], and then remove the LCD unit (b) and ground plate (d) from side case-L (a).

4) Disconnect the one flat cable.

5) Remove two screws [D], and then remove the SWL2 circuit board (c).

Procedure and caution for reassembly

Pass the cable to be connected to the SWL3-H/SWL3 circuit board through the cable holder under ground plate and the wire retaining slit as shown in Fig.5-3-8, making sure that the cable is laid out along the side case L and L cover as far as possible.

Note:

Take great care when handling the LCD unit The LCD unit has an LCD panel that is a precision component. Subjecting it to impact could result in a fault.

[D] M1.7x4 (Black)

[E] M2x5 (Silver)

2) [D]

(a) Side case-L (b) LCD unit (c) SWL2 circuit board (d) Ground plate (e) L cover (f) SWL3-H/SWL3 circuit board

(a)

2) [D]

(d)

(b)

3) [E]

Fig. 5-3-9

(2)

(1)

(1) Unlock (2) Pull

(1)

(c)

5) [D]

(f)

(e)

5 - 7

Disassembly and Reassembly > Disassembly

(9) LCD Case-U, MR Circuit Board, and Fulcrum Block

LCD Case-U (a)

1) Insert an awl (e), etc. into the screw hole, and turn the screw-hole bracket of fulcrum block 90° in the direction of the arrow. At this time, make no mistake with the turning direction: Turning in the wrong direction will deform fulcrum cover-U.

2) Turn the fulcrum block 90° in the direction of the arrow.

3) Remove three screws [B].

4) Release the six tabs, and then remove the LCD case-U in the direction of the arrow. The MR sheet (f) will detach at this time: Take care not to lose it.

MR Circuit Board (b)

5) Disconnect the MR circuit board from the LCD circuit board (g).

6) Remove the MR circuit board in the direction of the arrow. The MR circuit board is a film-like board: Do not bend or fold it.

Fulcrum Block (c)

7) Disconnect the one flat cable.

8) Remove the fulcrum block in the direction of the arrow.

(a) LCD case-U (b) MR circuit board (c) fulcrum block (d) LCD circuit board (e) Awl (f) MR sheet

(e)

(c)

[B] M1.7x4 (Silver)

(c)

(f)

Fig. 5-3-10

(b)

(d)

(2)

(1) Unlock (2) Pull

4) Tabs

(1)

4) Tabs

3) [B]

(2)

(1)

(1) Unlock (2) Pull

(1)

4) Tabs

3) [B]

(a)

5 - 8

Disassembly and Reassembly > Disassembly

(10) Disc Cover

1) Remove the space sheet (b) that covers the opening for operating lock arm.

2) Use a fine-tipped flat-bladed screwdriver to move the lock arm (d) in the direction of the arrow to open the disc cover (a).

3) Disconnect the one flat cable.

4) Open the card slot cover (g).

5) Remove four screws [F].

6) Remove the disc cover in the direction of the arrow: Be careful not to damage the flat cable (h) that extends from the disc cover.

Procedure and caution for reassembly

1) Reinstall the disc cover so that the hinge 1 of side case-R fits into portion 2 at the inside top of disc cover, and that the cover is not inclined. Installing and inclined disc cover could damage the switch (SW8062) inside the disc cover.

2) Pass the flat cable extending from the disc cover through the gap between the frame and side case-R, and then connect it to the MAN-H/MAN circuit board (f).

(a) Disc cover (b) Space sheet (c) Opening for operating lock arm (d) Lock arm (e) AEL-H/AEL circuit board (f) MAN-H/MAN circuit board (g) Card slot cover

(i)

[F] M1.6x2.5 (Black)

(h) Flat cable (i) Hinge of side case-R (j) Frame (k) Side case-R (m)Loader (n) Disc drive unit

(h)

(a)

4) (g)

5) [F]

(a)

(c)

Correct

1) (b)

(f)

(1)

(2)

Fig. 5-3-11 Left Side

Incorrect Incorrect

(d)

(c)

(e)

(1)

(1) Unlock (2)Pull

(h)

5) [F]

(k)

(n)

(m)

Disc

(i)

(a)

Installing and inclined disc cover could damage the switch (SW8062) in side the disc cover.

cover

SW8062

(j)

(f)

Fig. 5-3-12 Right Side

5 - 9

Disassembly and Reassembly > Disassembly

(11) USB Holder, USB-H/USB Circuit Board, Rear Cover, EVF Unit, and Hand Strap

Note:

Before replacing the EVF unit, always perform “(1) BL DET Check” in “6-4-11 EVF”.

USB Holder (a) and USB-H/USB Circuit Board (b)

1) Remove one screw [F].

2) Disconnect the USB-H/USB circuit board from MAN-H/MAN circuit board (h).

3) Remove the USB-H/USB circuit board from USB holder in the direction of the arrow.

Rear Cover (c) and EVF Unit (d)

4) Remove the hand strap from side case-R (g).

5) Remove one screw [F] and one screw [A].

6) Disconnect the three flat cables, and then remove the rear cover along with the EVF unit.

7) Remove one screw [A], and then remove the EVF unit.

Hand Strap (e)

8) Remove screw [A], screw [D] and screw [M], and then remove the hand strap.

(e)

(a) USB holder (b) USB-H/USB Circuit Board (c) Rear cover (d) EVF unit (f) Hand strap plate (g) Side case-R (h) MAN-H/MAN circuit board

(g)

8) [D]

8) [A]

(f)

(d)

(h)

Fig. 5-3-13

(a)

2) (b)

5) [F] (c)

7) [A]

8) [M]

5) [A]

[A] M1.7x4 (Black)

[D] M1.7x4 (Black)

[F] M1.6x2.5 (Black)

1) [F]

[M] M1.7x3 (Black)

5 - 10

Disassembly and Reassembly > Disassembly

(12) SHE-H Circuit Board and Accessory

Shoe in DZ-MV580E

1) Disconnect the SHE-H circuit board (a) from AEL-H circuit board (c).

2) Disconnect the GYR-H (d) circuit board from SHE-H circuit board.

3) Remove one screw [G], one screw [H], and then remove the SHE-H circuit board along with the accessory shoe (b).

4) Disconnect the SHE-H circuit board from accessory shoe.

(a) SHE-H circuit board (b) Accessory shoe (c) AEL-H circuit board (d) GYR-H circuit board

(13) SHE Circuit Board in DZ-MV550E

1) Disconnect the SHE circuit board (a) from AEL circuit board (b).

2) Disconnect the GYR circuit board (c) from SHE circuit board.

3) Remove one screw [G], and then remove the SHE circuit board.

[G] M1.7x3 (Gold)

[H] M1.6x2 (Gold)

2) (d)

2) (c)

(b)

(c)

Fig. 5-3-14

3) [H]

3) [G]

1) (a)

[G] M1.7x3 (Gold)

3) [G]

(a) SHE circuit board (b) AEL circuit board (c) GYR circuit board

(14) Accessory Shoe in DZ-MV550E

1) Remove one screw [H], and then remove the accessory shoe (a).

(a) Accessory shoe

(b)

1) (a)

Fig. 5-3-15

[H] M1.6x2 (Gold)

(a)

1) [H]

Fig. 5-3-16

5 - 11

Disassembly and Reassembly > Disassembly

(15) AEL-H/AEL and MAN-H/MAN Circuit Boards

Note:

Before replacing the MAN-H/MAN circuit board, always perform “4-9-2 EEPROM data backup and write”.

1) Disconnect the two flat cables.

2) Disconnect the DRF-H/DRF circuit board (c) from MAN-H/MAN circuit board (b).

3) Remove three screws [G].

4) Remove the AEL-H/AEL circuit board (a) that is assembled with MAN-H/MAN circuit board in the direction of the arrow: It may be difficult to remove these circuit boards, since the heat sink rubbers (e) on MAN-H/MAN circuit board may stick to the frame (d).

5) Remove the AEL-H/AEL circuit board from MAN-H/MAN circuit board in the direction of the arrow.

Note:

Do not scratch the surface of IC2009 or IC2010: The surfaces of IC2009 or IC2010 are silicon substrate (silicon wafer) that is semi-conducting. Scratching them could cause fault in operation.

Procedure and caution for reassembly

1) Be sure to paste the two heat sink rubbers (e) on the MAN-H/MAN circuit board: Neglecting to paste the heat sink rubber could cause a fault.

2) Connect the MAN-H/MAN circuit board and AEL-H/AEL circuit board, and then attach them to the frame. If the MAN-H/MAN and AEL-H/AEL circuit boards are attached to the frame independently, a connection fault could result.

(a) AEL-H/AEL circuit board

(d)

2) (c)

IC2010

3) [G]

(a)

(b) MAN-H/MAN circuit board (c) DRF-H/DRF circuit board (d) Frame (e) Heat sink rubbers

IC2006

IC2009

(1) Unlock (2) Pull

IC4002

IC4106

IC2010

DZ-MV580E

(2)

(b)

[G] M1.7x3 (Gold)

3) [G]

Fig. 5-3-17

5 - 12

(1)

3) [G]

DZ-MV550E

Disassembly and Reassembly > Disassembly

(16) Camera Block

1) Remove two screws [F], and then remove the camera block (a).

Procedure and caution for reassembly

Fit the hook (c) of camera frame onto the square hole (d) in frame before tightening the screws.

Note:

Take great care when handling the camera block: The camera block contains the lens unit, which is a precision component. Subjecting the lens unit to any impact could result in a fault.

(a) Camera block (b) Frame (c) hook of camera frame (d) square hole in frame

(d)

(c)

(b)

1) [F]

(17) Link Bracket

1) Remove two screws [H], and then remove the link bracket (a).

1) [F]

Fig. 5-3-18

(a) Link bracket

(a)

1) [F]

DZ-MV550E

DZ-MV580E

(a)

[F] M1.6x2.5 (Black)

[H] M1.6x2 (Gold)

5 - 13

(a)

1) [H]

Fig. 5-3-19

Disassembly and Reassembly > Disassembly

(18) Drive Block and Side Case-R

1) Remove five screws [F] and two screws [A], and then remove the drive block (a) from the side case-R (b).

Note:

Take great care when handling the drive block: The drive block contains the disc drive unit, which is a precision component. Do not subject the disc drive unit to any impact: Doing so could cause a fault.

(a) Drive block (b) Side case-R

1) [F]

(b)

1) [F]

[A] M1.7x4 (Black)

[F] M1.6x2.5 (Black)

1) [F]

1) [A]

(a)

Fig. 5-3-20 Left side

1) [F]

1) [A]

Fig. 5-3-21 Bottom side

5 - 14

Disassembly and Reassembly > Disassembly

(19) Loader, DRF-H/DRF Circuit Board, Disc Drive Unit, Lock Unit, and Frame

Loader (a)

1) Remove two screws [L], and then remove the loader.

DRF-H/DRF Circuit Board (b) and Disc Drive Unit (c)

2) Remove three screws [K].

3) Disconnect the one flat cable.

4) Disconnect the DRF-H/DRF circuit board from DRV-R circuit board in disc drive unit.

Lock Unit (d) and Frame (e)

5) Remove one screw [H], and then remove the lock unit.

Note:

The disc drive unit is a precision component: Take great care when handling it. Do not subject the disc drive unit to any impact: Doing so could cause a fault.

Procedure and caution for reassembly

Be sure to paste the heat sink rubber (f) on the frame: Neglecting to paste it could cause a fault.

(a) Loader (b) DRF-H/DRF circuit board (c) Disc drive unit (d) Lock unit (e) Frame (f) Heat sink rubber

1) [J]

2) [K]

[H] M1.6x2 (Gold)

[J] M1.7x3 (Black)

[K] M1.7x1.8 (Gold)

(a)

2) [K]

(c)

5) [H]

(2)

(1)

(1) Unlock (2) Pull

(1)

4) (b)

(d)

(f)

Fig. 5-3-22

5 - 15

(e)

Disassembly and Reassembly > Disassembly

(20) Fulcrum Cover-U, Fulcrum Cover-B

and Fulcrum Unit

1) Remove two screws [P], and then remove the fulcrum cover-U (a) and fulcrum cover-B (b) from the fulcrum unit (c).

(21) LCD Case-B and LCD Circuit Board

LCD Case-B (a)

1) Remove the LCD case-B in the direction of the arrow. LCD Circuit Board (b)

2) Disconnect the one flat cable.

3) Release the two tabs, and then remove the LCD circuit board. Be careful not to deform LCD frame (c) at this time.

(a) Fulcrum cover-U (b) Fulcrum cover-B (c) Fulcrum unit

(a)

1) [P]

3) Tabs

(c)

(b)

[P] M1.6x3 (Black)

Fig. 5-3-23

(a)

(c)

(b)

Note:

1) Do not remove the mirror sheet (d), light guide plate (e), diffusion sheet (f), prism sheets (g) or LCD panel (h) from the LCD frame (c).

2) If the mirror sheet, light guide plate, diffusion sheet, prism sheets or LCD panel becomes detached from the LCD frame, assemble them as shown in Fig. 5-3-25.

(a) LCD case-B

(1)

(b) LCD circuit board (c) LCD frame

(2)

(1) Unlock (2) Pull

(1)

Fig. 5-3-24 LCD Case-B and LCD Circuit Board

(c)

(g)

A > B > C

(h)

(f)

(e) Light guide plate (f) Diffusion sheet (g) Prism sheets (h) LCD panel

Silver surface

(e)

(d)

White surface

5 - 16

Fig. 5-3-25 Assembling parts inside LCD frame

Disassembly and Reassembly > Disassembly

(22) GYR-H Circuit Board, Lens Frame, Lens Unit, Cushion, Crystal Filter, CCD Image

Sensor, and SEN-H Circuit Board in DZ-MV580E

GYR-H Circuit Board (a)

1) Remove two screws [D], and then remove the GYR-H circuit board.

Lens Frame (b)

2) Remove one screw [D].

3) Release the two tabs.

4) Remove the lens frame in the direction of the arrow.

Lens Unit (c), Cushion (d) and Crystal Filter (e)

5) Remove two screws [L], and then remove the lens unit, cushion and crystal filter.

CCD Image Sensor (f) and SEN-H Circuit Board (g)

6) Unsolder the fourteen points of CCD image sensor terminals on SEN-H circuit board.

Note:

1) The lens unit, crystal filter and CCD image sensor are precision components: Take great care when handling them. Adherence of dust, foreign object, fingerprint, etc. to them, scratches or impact, could cause a fault.

2) Never use metal tweezers to handle the crystal filter: Doing so could cause a fault.

Procedure and caution for reassembly

1) Take care with the orientation of crystal filter when assembling it: Incorrect orientation of the crystal filter could cause a fault.

2) When assembling the lens unit into lens frame, insert the flat cable (h) of lens unit inside the lens frame.

Color

(g)

Transparent

a > b

(c)

(h)

(a) GYR-H circuit board (b) Lens frame (c) Lens unit (d) Cushion (e) Crystal filter (f) CCD image sensor (g) SEN-H circuit board (h) Flat cable

(b)

(h)

2) [D]

(f)

(c)

5) [L]

(d)

(e)

1) [D]

[D] M1.7x4 (Black)

(a)

[L] M1.7x5 (Silver)

(b)

3) Tabs

Fig. 5-3-26

5 - 17

Disassembly and Reassembly > Disassembly

(23) GYR Circuit Board, Lens Frame, and

Lens Unit in DZ-MV550E

Information:

The DZ-MV550E lens unit is set as a service component: It includes the parts equivalent to cushion rubber, crystal filter, CCD image sensor and SEN-H circuit board of DZMV580E.

GYR Circuit Board (a)

1) Remove two screws [D], and then remove the GYR circuit board.

Lens Frame (b) and Lens Unit (c)

2) Remove two screws [D], and then remove the lens frame.

(a) GYR circuit board (b) Lens frame (c) Lens unit

1) [D]

(b)

(a)

2) [D]

[D] M1.7x4 (Black)

(c)

Caution:

1) The lens unit is a precision component: Take great care when handling it. Do not allow any dust to adhere to it, and do not subject it to damage or impact: Doing so could cause a fault.

2) Do not disassemble the lens unit: Doing so could cause a fault.

Fig. 5-3-27

5 - 18

Adjustment

6-1 Creating Reference Data

The reference data is necessary for adjustment: The adjustment program will not operate normally without it. Before adjustment, be sure to create the reference data, using the same model (with normal camera block) as the one to be adjusted. See section 6-1-1 and subsequent sections for details.

Information:

1) The reference data is used to reduce the difference between environments of servicing site and factory (color temperature of light box, etc.). Using the reference data will increase adjustment accuracy.

2) The reference data is usually created once for each model because it is recorded on hard disk drive (HDD) of PC with the adjustment program. However, creating reference data again is necessary in the following cases:

a) When performing adjustment using a light box that is different from that used when the

reference data was created.

b) When performing maintenance of the light box used when creating the reference data

(replacing fluorescent light, etc.).

c) When performing adjustment using a C12 light balancing filter that is different from that used

when the reference data was created.

d) When deleting the folder containing the adjustment program from HDD.

Restrictions:

If the same model with normal camera block as the one to be adjusted is not available, the reference data can be created by the following procedure. However, reference data created this way has been prepared at the factory, assuming the environment of service workplace, and may not be suitable for all service workplaces. Therefore, it is recommended that you create reference data using the same model with normal camera block as that to be adjusted.

1) Store the adjustment program on HDD, referring to “6-1-5 Copying or Deleting Adjustment Program”.

2) Start up Explorer and open the refdata folder in map04w folder.

3) Refer to the following table to check the reference data file name of the model to be adjusted.

4) Copy the file with the same name as the reference data file name checked in step 3) in refdata folder to map04w folder.

Model

DZ-MV580E DZ-MV550E

Name of reference data file

m580ae.dat

m550e.dat

6 - 1

Adjustment > Creating Reference Data

6-1-1 List of Jigs and Tools used when Creating Reference Data

NEW

Adjustment floppy disk

Skylark connection jig Parts No. TP14161

Note:Create the data using the adjustment data

downloaded from Intranet. If downloading is not possible, obtain the floppy disk with Parts No. TP13875

Personal computer (PC)

All of the following OS must operate normally on it.

(*1)

OS: Windows 95/98/98 Second Edition/Me/2000 Professional/XP/NT4.0

C12 light balancing filter (Diameter: 46mm)

DSP-R jig Parts No. 7099448

Parts No. 7099369

Step-up rings (Diameter 37 - 46 mm) [Generally available]

Note: The filter diameter of DVD video camera/recorder is 37 mm: When

using a filter with a diameter of 46 mm, use a step-up rings for better workability.

RS-232C cable (9-pin or 25-pin straight type) [Generally available]

DZ-ACS1 AC adapter/charger [Accessory]

(*2)

DC power cord [Accessory: Parts No. EV11012]

AV/S input/output or output cable [Accessory: Parts No. EW12521]

Power cable for AC adapter/ charger [Accessory]

(*2)

Example

*1: The adjustment program used on DVD video

camera/recorder is exclusively for Windows 95/98/98 Second Edition/Me/2000 Professional/XP/NT4.0: The program cannot be run on MS-DOS.

*2: The part numbers of AC adapter/charger and

power cable are different depending on the destination: Refer to the “Replacement Parts List” for the part numbers.

6 - 2

Adjustment > Creating Reference Data

6-1-2 Power Supply and Materials for Creating Reference Data

1) DVD video camera/recorder that is the same model as the one to be adjusted and whose camera block is operating normally.

Note:

It is recommended that you use a brand-new unit of the same model when creating the reference data. If such a unit is not available, use the same model of the DVD video camera/recorder that is received from customer for repairing fault in disc drive that is other than in the camera block, and one where there is no problem in recording of camera image and the zoom is operating normally.

2) 3100 K light box (maintenance is necessary)

3) Color monitor (color TV with AV input jacks)

4) DC power supply for DSP-R jig (5 V/1 A)

6-1-3 Connections when Creating Reference Data

Connect the DVD video camera/recorder (for creating reference data), jigs and test equipment as shown in Fig. 6-1-1.

Prohibition:

Assemble the DVD video camera/recorder completely, and create reference data with only the adjustment cover removed (see Fig. 6-1-1). Do not attempt to create reference data with the DVD video camera/recorder disassembled: Doing so is very dangerous because the DVD video camera/recorder incorporates high-voltage circuits and a laser emitter block.

(1) Setting of light box

1) Use a light box whose color temperature is controlled with no flickering: Using an inappropriate light box will interference with work.

(2) Setting and disassembly of DVD video camera/recorder

1) Refer to “(1) Adjustment cover” in “5-3 Disassembly” for how to remove the adjustment cover.

2) Set the light box 30-50 cm away from DVD video camera/recorder, and eliminate any effects from surrounding light, except where such designation is given.

3) Set the lens surface of DVD video camera/recorder in parallel with the surface of light box as far as possible, and adjust the focus.

4) Use a small tripod to fix the DVD video camera/recorder, making certain it does not move during creation of reference data.

6 - 3

Adjustment > Creating Reference Data

Note:

1) Always connect the Skylark connection jig before connecting the DC power cord to the DVD video camera/recorder : Connecting the Skylark connection jig after powering the DVD video camera/recorder could cause a fault.

2) Connect the Skylark connection jig so that the lead wires from jig face up.

30-50cm

REMOVE THE ADJUSTMENT COVER [Refer to "(1) Adjustment cover"

in "5-3 Disassembly".]

SKYLARK CONNECTION JIG

RED

LIGHT BOX

TRIPOD

POWER

SUPPLY

(5V/1A)

BLK

FRONT SECTION

DC Power CORD

To VIDEO IN

AV/S INPUT/OUTPUT CABLE

To AC OUTLET

POWER CABLE

DZ-ACS1

COLOR MONITOR

YEL

(PIN 20)

GND

(PIN 16)

(PIN 18)

BLK

WHT

YEL

RS-232C CABLE

DSP-R JIG

Fig. 6-1-1 Connections when Creating Reference Data

6 - 4

Adjustment > Creating Reference Data

6-1-4 Settings when Creating Reference Data

When the connections for creating reference data are complete, set the DVD video camera/recorder and test equipment as follows:

1) Make sure that no disc or card is inserted: Neither is necessary when creating reference data.

2) Set the power switch to “VIDEO” and quick mode switch to “OFF”: After that operate the DVD video camera/recorder while watching the LCD monitor screen.

3) Press the MENU button to display the menu screen.

4) Use the joystick to choose “Initial Setup”, and then press the center of joystick.

5) Use the joystick to choose “Reset”, and then press the center of joystick: The screen for verifying reset will appear.

6) Use the joystick to choose “ENTER”, and then press the center of joystick: Reset will be executed.

7) When reset is complete, operate the joystick by the above procedure to set the items on menu screens as follows:

a) Specify Demo Mode “Off” in Initial Setup menu. Failing to specify Demo Mode “Off” will

interfere with adjustment.

8) Press the MENU button to restore the normal display.

Information:

The following table shows the menu status after the above settings: The settings for Date Setup are not shown in the table below, since they do not have any meaning when creating reference data.

Item

Program AE White Balance EIS Dig. Zoom MIC Filter 16:9

Recording Functions Setup

VIDEO Mode Quality Input Source PHOTO Input Self Timer OSD Output

Camera Functions Setup

(*1)

Setting

Auto Auto

×40

Off Off

FINE FINE

CAMERA

Field

Off Off

Item

Setting

LCD Setup

Brightness Color Level

Initial Setup

Beep Power Save Record LED Language Demo Mode

*1: Dispaly only on models that have the line

input function.

On Off On

English

Off

6 - 5

Adjustment > Creating Reference Data

6-1-5 Copying or Deleting Adjustment Program

Information:

The adjustment program also includes a program for creating reference data.

(1) Copy

1) Start the PC.

2) Start Explorer and create a new folder in HDD of PC. The name “map04w” is recommended for the folder: If a folder with the same name exists, give the folder a similar name that is easily understandable.

Note:

Be sure to manage the adjustment programs for Windows and MS-DOS in different folders: Managing them in the same folder will interfere with adjustment.

3) Copy all the folders and files on adjustment floppy disk to the map04w folder.

(2) Deleting

If it is necessary to delete the adjustment program from hard disk drive (HDD) of PC, delete the map04w folder that was created during storage.

6-1-6 Starting and Terminating Reference Data Creation Program

Make sure that the connections are correct, the power switch on DVD video camera/recorder is set to “VIDEO”, and the DC power supply for DSP-R jig is turned on: The reference data creation program will not start unless the connections for creating reference data are correct, and the DVD video camera/recorder or DSP-R jig is powered. For subsequent operation, operate the PC mouse while watching the PC monitor screen.

Information:

1) Display ×××× on subsequent PC screen shows the model name.

2) The numbers on PC screens show the operational procedure.

(1) Start

1) Start the PC. If the PC has already started, terminate all other applications.

2) Start Explorer, and double-click the “SETUPforMAP2004W.EXE” file in map04w folder to start the program.

3) Once the program has started, the COMMUNICATION PORT SETTING screen will appear.

6 - 6

COM PORT ERROR

ERROR

Adjustment > Creating Reference Data

4) Choose the communication port to which the RS-232C cable is connected, and then choose the radio button of corresponding port on COMMUNICATION PORT SETTING screen.

5) Click the OK button on the COMMUNICATION PORT SETTING screen, and then proceed with the MODEL SELECT screen.

Note:

If the following dialogs appear, perform the troubleshooting below:

POWER OR CONNECTION ERROR dialog

ERROR

MAY OCCURE ON CABLE OR JIG OR CAMCORDER.

POWER FAILURE OR CONNECTION ERROR!

COM PORT ERROR dialog

COMMUNICATION PORT SETTING screen

MANUAL ADJUSTMENT PROGRAM for SERVICE STATION

MANUAL ADJUSTMENT PROGRAM

for SERVICE STATION

COM PORT SETTING

PORT

PORT 1

PORT 2 PORT 3

PORT 4

PORT 5

PORT 6

EXIT

When the power or connection error dialog appears:

A connection is incorrect or power is not turned on. Make sure that all connections are correct and that power is supplied to the reference data creating device or DSP-R interface jig. Clicking the OK button will finish the program: After solving the problem, restart the program.

When the communication port error dialog appears:

There was a mistake in selecting communication port. Check the communication port. Clicking the OK button will finish the program: Select the communication port again after restart.

6 - 7

ERROR

File hundle error. [SYMBOL FILE]

Adjustment > Creating Reference Data

6) Refer to the following table and choose the radio button of corresponding model name in MODEL SELECT screen.

Name of model

to be adjusted

DZ-MV580E/MV580E(UK) DZ-MV580E(AU)/ MV580E(SW)/MV580E(SWH) DZ-MV550E/MV550E(UK) DZ-MV550E(AU)/ MV550E(SW)/MV550E(SWH)

Corresponding model name on MODEL SELECT screen

DZ-MV580E DZ-MV580ESW

DZ-MV550E DZ-MV550ESW

Information:

7) Click the ENTER button in MODEL SELECT screen, and then proceed with the SETUP MENU screen. Refer to next item for subsequent operations. If there is an error in model selection, the FILE HANDLE ERROR dialog will appear. Click the OK button, and then choose the correct model.

MODEL SELECT screen.

MANUAL ADJUSTMENT PROGRAM for SERVICE STATION

MODEL SELECT

× × × ×

CONNECTION

ENTER

SETUP MENU screen.

MANUAL ADJUSTMENT PROGRAM for SERVICE STATION

SETUP MENU

Matrix

White Balance

White Balance Abs

EXECUTE

RETURN

EXIT

Note:

If the FILE HANDLE ERROR dialog appears when the correct model has been chosen, obtain (download) the newest adjustment program, and then start over again. If the FILE HANDLE ERROR dialog still appears with the newest adjustment program, check with the factory.

FILE HANDLE ERROR dialog

6 - 8

Hitachi DZ-MV580E, DZ-MV580EAU, DZ-MV580ESW, DZ-MV550E User Manual [UK]

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Safety Precaution for Repair

1-1 Cautions

1-2 Electrostatic Protection Measures

1-3 Cautions When Handling DVD Drive

1-4 Lead-Free Solder

1-5 Notes When Using Service Manual

General Description

2-1 Overview

2-1-1 Servicing method

2-2 Features

2-3 Specifications

2-4 Major Differences from Previous Models

2-5 Differences in Rating Labels and Difference in Function

2-6 Compatibility of Recorded Discs

2-7 Names of Parts

Description of Operation

3-1 Description of Structure

3-2 Description of Newly Adapted Technology

Troubleshooting

4-1 Procedure for Troubleshooting

4-6 Checking Versions of Firmware and Updating

4-6-1 Checking firmware versions

4-6-2 Updating firmware

4-7 Trouble Diagnosis

4-7-1 Trouble diagnosis table

4-7-2 Disassembly/reassembly to enable service position

4-8-1 Item to be checked

4-9 Special Functions

4-9-1 Forced formatting of DVD-RAM disc

4-9-2 EEPROM data backup and write

Disassembly and Reassembly

5-1 Items to Be Checked

5-2 Order of Disassembly

5-3 Disassembly

(1) Adjustment Cover

(3) SAF-H/SAF Circuit Board and L Block

(4) Front Block and R Block

(5) Jack Cover

(7) SWL3-H/SWL3 Circuit Board

(8) Side Case-L, LCD Unit, and SWL2 Circuit Board

(9) LCD Case-U, MR Circuit Board, and Fulcrum Block

(10) Disc Cover

(11) USB Holder, USB-H/USB Circuit Board, Rear Cover, EVF Unit, and Hand Strap

(13) SHE Circuit Board in DZ-MV550E

(14) Accessory Shoe in DZ-MV550E

(15) AEL-H/AEL and MAN-H/MAN Circuit Boards

(16) Camera Block

(17) Link Bracket

(18) Drive Block and Side Case-R

(19) Loader, DRF-H/DRF Circuit Board, Disc Drive Unit, Lock Unit, and Frame

(21) LCD Case-B and LCD Circuit Board

Adjustment

6-1 Creating Reference Data

6-1-1 List of Jigs and Tools used when Creating Reference Data

6-1-2 Power Supply and Materials for Creating Reference Data

6-1-3 Connections when Creating Reference Data

6-1-4 Settings when Creating Reference Data

6-1-5 Copying or Deleting Adjustment Program

6-1-6 Starting and Terminating Reference Data Creation Program