Hitachi DZ-MV580E, DZ-MV580EAU, DZ-MV580ESW, DZ-MV550E User Manual [UK]

SERVICE MANUAL
SM0404
DZ-MV580E DZ-MV580E(AU) DZ-MV580E(SW) DZ-MV580E(SWH) DZ-MV580E(UK)
DZ-MV550E
DZ-MV550E(AU) DZ-MV550E(SW) DZ-MV550E(SWH) DZ-MV550E(UK) DZ-MV1000E(UK)
MultiMediaCard
DO NOT RESELL OR DIVERT IMPROPERLY
SPECIFICATIONS AND PARTS ARE SUBJECT TO CHANGE FOR IMPROVEMENT
TM
DVD VIDEO CAMERA/RECORDER
2004March
Digital Media Division,Tokai

Table of Contents

1 Safety Precaution for Repair ............. 1-1
1-1 Cautions ................................................... 1-1
1-2 Electrostatic Protection Measures ............ 1-2
1-3 Cautions When Handling DVD Drive ......... 1-2
1-4 Lead-Free Solder...................................... 1-3
1-5 Notes When Using Service Manual .......... 1-5
2 General Description ........................... 2-1
2-1 Overview .................................................. 2-1
2-1-1 Servicing method................................... 2-1
2-2 Features ................................................... 2-2
2-3 Specifications ........................................... 2-2
2-4 Major Differences from
Previous Models ....................................... 2-5
2-5 Differences in Rating Labels and
Difference in Function............................... 2-7
2-6 Compatibility of Recorded Discs ............... 2-8
2-7 Names of Parts......................................... 2-9
2-8 List of Abbreviations and Terms for
DVD Video Camera/Recorders ................. 2-11
3 Description of Operation ................... 3-1
3-1 Description of Structure ............................ 3-1
3-2 Description of Newly Adopted
Technology ............................................... 3-3
4 Troubleshooting.................................. 4-1
4-1 Procedure for Troubleshooting .................. 4-1
4-2 Problem Guide.......................................... 4-2
4-3 Messages and Troubleshooting ................ 4-9
4-4 Self-Diagnosis Function and
Troubleshooting ........................................ 4-19
4-4-1 Message displayed by
self-diagnosis function ........................... 4-19
4-4-2 Error codes stored in flash memory....... 4-21
4-4-3 Major error codes and
troubleshooting ...................................... 4-22
4-5 System Resetting/Resetting
Camera Functions .................................... 4-24
4-5-1 List of items to be reset ......................... 4-24
4-5-2 System reset procedure ........................ 4-26
4-5-3 Procedure for resetting
camera functions ................................... 4-26
4-6 Checking Versions of Firmware and
Updating ................................................... 4-27
4-6-1 Checking firmware versions................... 4-27
4-6-2 Updating firmware ................................. 4-28
4-7 Trouble Diagnosis ..................................... 4-30
4-7-1 Trouble diagnosis table .......................... 4-30
4-7-2 Disassembly/reassembly for enable
service position ..................................... 4-35
4-8 Procedure for Removing Disc from
Faulty DVD Video Camera/Recorder ........ 4-41
4-8-1 Item to be checked ................................ 4-41
4-8-2 How to remove disc ............................... 4-41
4-9 Special Functions ..................................... 4-42
4-9-1 Forced formatting of DVD-RAM disc ...... 4-42
4-9-2 EEPROM data backup and write ........... 4-43
5 Disassembly and Reassembly .......... 5-1
5-1 Items to Be Checked ................................ 5-1
5-2 Order of Disassembly ............................... 5-1
5-3 Disassembly ............................................. 5-3
(1) Adjustment Cover .................................. 5-3
(2) Hood and Lens Cover............................ 5-3
(3) SAF-H/SAF Circuit Board and L Block... 5-4
(4) Front Block and R Block ........................ 5-5
(5) Jack Cover ............................................ 5-5
(6) FRT-H/FRT Circuit Board, Microphone,
and Microphone Cover .......................... 5-5
(7) SWL3-H/SWL3 Circuit Board................. 5-6
(8) Side Case-L, LCD unit, and
SWL2 Circuit Board ............................... 5-7
(9) LCD Case-U, MR Circuit Board,
and Fulcrum Block................................. 5-8
(10) Disc Cover ............................................. 5-9
(11) USB Holder, USB-H/USB Circuit Board,
Rear Cover, EVF Unit,
and Hand Strap ..................................... 5-10
(12) SHE-H/SHE Circuit Board and Accessory
Shoe in DZ-MV580E.............................. 5-11
(13) SHE Circuit Board in DZ-MV550E ......... 5-11
(14) Accessory Shoe in DZ-MV550E ............ 5-11
(15) AEL-H/AEL and MAN-H/MAM Circuit
Boards ................................................... 5-12
(16) Camera Block ........................................ 5-13
(17) Link Bracket........................................... 5-13
i
(18) Drive Block and Side Case-R ................ 5-14
(19) Loader, DRF-H/DRF Circuit Board,
Disc Drive Unit, Lock Unit, and Frame ... 5-15
(20) Fulcrum Cover-U, Fulcrum Cover-B,
and Fulcrum Unit ................................... 5-16
(21) LCD Case-B and LCD Circuit Board...... 5-16
(22) GYR-H Circuit Board, Lens Frame , Lens
Unit Cushion, Crystal Filter, CCD Image
Sensor, and SEN-H Circuit Board in
DZ-MV580E .......................................... 5-17
(23) GYR Circuit Board, Lens Frame, and
Lens Unit in DZ-MV550E ....................... 5-18
6-4 Adjustment Procedure .............................. 6-24
6-4-1 Initial Data Write .................................... 6-24
6-4-2 Video Level ............................................ 6-25
6-4-3 Burst Level ............................................ 6-26
6-4-4 Sampling Pulse ..................................... 6-27
6-4-5 Autofocus .............................................. 6-28
6-4-6 Auto Iris Control ..................................... 6-29
6-4-7 Matrix .................................................... 6-30
6-4-8 Chroma Gain ......................................... 6-31
6-4-9 Spot Noise.............................................. 6-33
6-4-10 LCD ...................................................... 6-34
6-4-11 EVF ...................................................... 6-41
6 Adjustment.......................................... 6-1
6-1 Creating Reference Data .......................... 6-1
6-1-1 List of Jigs and Tools used when Creating
Reference Data ..................................... 6-2
6-1-2 Power Supply and Materials for Creating
Reference Data ..................................... 6-3
6-1-3 Connections when Creating
Reference Data ..................................... 6-3
6-1-4 Settings when Creating
Reference Data ..................................... 6-5
6-1-5 Copying or Deleting Adjustment
Program ................................................ 6-6
6-1-6 Starting and Terminating Reference
Data Creation Program.......................... 6-6
6-1-7 Creating Reference Data ....................... 6-10
6-2 Setups for Adjustment .............................. 6-12
6-2-1 Checking Reference Data ...................... 6-12
6-2-2 List of Jigs and Tools for Adjustment ...... 6-12
6-2-3 Test Equipment, Power Supply and
Charts for Adjustment............................ 6-13
6-2-4 Connections for Adjustment................... 6-13
6-2-5 Settings for Adjustment.......................... 6-15
6-2-6 Starting and Terminating Adjustment
Program ................................................ 6-17
6-3 List of Adjustment Items ........................... 6-20
6-3-1 Adjustment Program
Hierarchy Diagram................................. 6-20
6-3-2 List of Adjustments Needed After
Replacing Major Components ............... 6-21
6-3-3 Purpose of Adjustments and
Incompleted Phenomenon ..................... 6-23
7 Exploded View and Parts List ............ 7-1
7-1 Exploded Views ........................................ 7-1
7-1-1 L Block and Front Block ......................... 7-1
7-1-2 R Block .................................................. 7-2
7-1-3 LCD Unit................................................ 7-3
7-1-4 DZ-MV580E Camera Block ................... 7-3
7-1-5 DZ-MV550E Camera Block ................... 7-3
7-2 Replacement Parts List ............................ 7-4
7-2-1 Mechanical parts list .............................. 7-4
7-2-2 Electrical parts list ................................. 7-6
S Schematic & Wiring Diagrams ........... S-1
S-1 DZ-MV580E Wiring Diagram ................. S-1
S-2 DZ-MV550E Wiring Diagram ................. S-2
S-3 GYR-H/GYR .......................................... S-3
S-4 FRT-H/FRT ............................................ S-3
S-5 DRF-H/DRF........................................... S-4
S-6 SWL3-H/SWL3 ...................................... S-4
S-7 SHE-H ................................................... S-5
S-8 SHE ....................................................... S-5
S-9 USB-H/USB ........................................... S-6
S-10 SAF-H/SAF ........................................... S-6
S-11 MR ........................................................ S-6
S-12 LCD ....................................................... S-7
S-13 SEN-H ................................................... S-8
S-14 BTB [AEL-H/AEL] .................................. S-9
S-15 LENS DRIVE [AEL-H/AEL] .................... S-10
S-16 AUD [AEL-H/AEL] .................................. S-11
S-17 EVF [AEL-H/AEL] .................................. S-12
S-18 SWL2 .................................................... S-13
S-19 IC BLOCK ............................................. S-14
ii
C Circuit Board Diagrams ..................... C-1
C-1 GYR-H................................................... C-1
C-2 GYR ...................................................... C-1
C-3 FRT-H .................................................... C-2
C-4 FRT ....................................................... C-2
C-5 DRF-H/DRF........................................... C-3
C-6 SHE ....................................................... C-3
C-7 SHE-H ................................................... C-4
C-8 SWL3-H/SWL3/SWL2 ........................... C-4
C-9 USB-H/USB ........................................... C-5
C-10 MR ........................................................ C-5
C-11 LCD ....................................................... C-6
C-12 SEN-H ................................................... C-7
C-13 SAF-H/SAF ........................................... C-7
C-14 AEL-H/AEL ............................................ C-8
C-15 MAN-H/MAN ......................................... C-9
C-16 DRV-R ................................................... C-10
C-17 HDM ...................................................... C-11
B Block Diagrams .................................. B-1
B-1 Video/Audio Signal Process .................. B-1
B-2 Disc Drive.............................................. B-2
B-3 Power-1 ................................................. B-3
B-4 Power-2 ................................................. B-4
Information on MAN-H/MAN, DRV-R, MOD and HDM Circuit Boards
If a fault is located on the MAN-H/MAN circuit board, the entire circuit board must be replaced for servicing. If there is a fault in the DRV-R, MOD or HDM circuit board, the entire disc drive unit must be replaced, since these circuit boards are included in this unit. Because of this servicing method, this service manual does not include any schematic circuit diagrams. For circuit board diagrams, the manual includes the simple diagrams, which show only the information that is necessary for troubleshooting.
iii
1
CAUTION
CLASS 2M LASER RADIATION WHEN OPEN DO NOT STARE INTO THE BEAM OR VIEW DIRECTLY WITH OPTICAL INSTRUMENTS.

Safety Precaution for Repair

1-1 Cautions

CAUTION
Lithium battery; danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer. Discard used batteries according to manufacturer's instructions. When replacing the lithium battery it is important to use the same type and connect it correctly. WARNING:
Lithium batteries contain dangerous chemicals.
Handle and dispose of with great care.
Do not throw in a fire.
Do not short circuit it.
For disposal place in a plastic bag and put in waste bin.
PRODUCT SAFETY NOTICE
Many electrical and mechanical parts have special safety-related characteristics. These are often not evident from visual inspection nor can the protection afforded by them necessarily be obtained by using replacement components rated for a higher voltage, wattage, etc. Replacement parts which have these special safety characteristics are identified in this Service Manual. Electrical components having such features are identified by marking with a on the schematics and the parts list in this Service Manual. The use of a substitute replacement component which does not have the same safety characteristics as the HITACHI recommended replacement one, shown in the parts list in this Service Manual, may create shock, fire, or other hazards. Product safety is continuously under review and new instructions are issued from time to time. For the latest information, always consult the current HITACHI Service Manual. A subscription to, or additional copies for, HITACHI Service Manual may be obtained at a nominal charge from HITACHI SALES CORPORATION.
CAUTION (COLOR LCD)
LCD display; the liquid crystal display (LCD) panel is mode by highly precise technology. More than 99.99% of its picture elements (pixels) are effective, but some (less than 0.01%) may appear as colored bright dots. This mode not indicate a fault as the LCD panel stretches the limits of current technology.
CLASS 1
LASER PROCTECT
CAUTION
This product contains a laser diode of higher class than 1. To ensure contin­ued safety, do not remove any covers or attempt to gain access to the in­side of the product. Refer all servicing to qualified personnel.
CAUTION
There is a high-voltage section inside the DVD video camera/recorder: When repairing or inspecting it, take great care to prevent electric shock: Use an isolating transformer, wear gloves, etc.
1 - 1
Safety Precaution for Repair > Electrostatic Protection Measures / Cautions When Handling DVD Drive

1-2 Electrostatic Protection Measures

Semiconductor components can be damaged by static electricity charged on clothes, human body, etc. Take great care when handling components to avoid electrostatic damage, and perform servicing in an environment where grounding is complete.
(1) Grounding work bench (Fig. 1-2-1)
Lay out an antistatic mat on work bench, and then use the ground plate to ground the work bench.
(2) Grounding human body (Fig. 1-2-2)
Use an antistatic wrist strap to discharge any static electricity charged on the body. Also, use a tester for wrist strap to make sure that the wrist strap is working normally. Note, however, that static electricity charged on clothes will not be discharged by wrist strap: Therefore do not allow your clothes to touch the semiconductor components.
Antistatic mat
1M ohm
Antistatic wrist strap
Ground
Fig. 1-2-1 Grounding Work Bench Fig. 1-2-2 Grounding Human Body
1M ohm

1-3 Cautions When Handling DVD Drive

The optical pickup in DVD drive has a high precision structure: Be sure to observe the following cautions.
1) Do not subject optical pickups to any severe vibrations or impact during movement, installation or disassembly.
2) When performing repair work, do not perform disassembly any further than that described in this manual.
3) Never turn the semi-variable resistors for adjustment in optical pickup or DVD drive.
4) NEVER look into the objective lens in optical pickup or directly view the laser light: You could lose your eyesight.
Do not directly look at laser light from pickup.
Fig. 1-3-1 Cautions on Optical Pickup
1 - 2
Safety Precaution for Repair > Lead-Free Solder

1-4 Lead-Free Solder

The printed circuit board that uses lead-free solder is adopted. To protect the global environment, use the recommended lead-free solder also during servicing. Read and observe the following before soldering:
Caution
ALWAYS wear protective goggles during soldering so that no solder smoke or scattered solder enters the eye. Lead-free solder may scatter at high temperatures of 600°C.
(1) Identification of circuit boards that use lead-free solder
“F” is stamped or noted with pattern letter on circuit boards that use lead-free solder.
(2) Characteristics of lead-free solder
The components of lead-free solder used are as follows. The melting point of lead-free solder is 30­40°C higher than that of lead based solder:
Point to be soldered
For reflow For dip
Composition of alloy (wt%)
Solder paste: Sn-3Ag-0.5Cu Bar solder: Sn-0.6Cu
Melting temperature: Approx. 220°C
(3) Lead-free solder for servicing
Use the following lead-free solder for servicing: Recommended lead-free solder and composition of alloy (wt%): Sn-3.0Ag-0.5Cu or equivalent
Information:
For composition of alloy, Sn is tin; Ag is silver; Cu is copper; Bi is bismuth; Pb is lead.
(4) Soldering iron for servicing
The temperature of soldering iron tip must be adjusted according to the points to be soldered: Use an antistatic soldering iron with thermal control function. When removing components, take care not to damage any surrounding component or pattern. When attaching components, observe the heating time in the following table so that the components are not destroyed by heat.
Tip temperatures for different soldering points:
Point to be soldered
Surface-mounted (chip) parts [other than those shown below] Surface-mounted (chip) parts [for DVD cameras, cellular phones only] Discrete parts Chassis, metal shield, etc.
320 ± 30°C [heating time: less than 5 seconds] 350 ± 10°C [heating time: less than 3 seconds] 380 ± 30°C 420 ± 30°C
Tip temperature
1 - 3
Safety Precaution for Repair > Lead-Free Solder
(5) Cautions when using lead based solder
It is recommended that you use lead-free solder when servicing, but it is also possible to service using lead based solder. However, if lead based solder is used for servicing, take care with the following:
1) Before using lead based solder, remove the lead-free solder completely from the point to be soldered.
2) For additional soldering for repair, set the soldering iron tip temperature for lead-free solder, mix lead based solder and lead-free solder sufficiently. Do not perform any repair using the bare soldering iron tip without adding solder, since it will cause secondary failure due to lack of strength.
1 - 4
Safety Precaution for Repair > Notes When Using Service Manual

1-5 Notes When Using Service Manual

(1) Value units used in parts list
Certain symbols are indicated as shown below for value units of resistors, capacitors and coils in parts list. When you read them, note the following regular indications:
Parts
Resistor Capacitor
Coil
Indication in list Regular indication
KOHM UF PF UH MH
.........................................
................................................
................................................
...............................................
..............................................
k µF pF µH mH
(2) Values in schematic diagrams
The values, dielectric strength (power capacitance) and tolerances of the resistors (excluding variable resistors) and capacitors are indicated in the schematic diagrams using abbreviations. Certain symbols are indicated for value units: When you read them note the regular indications in tables below:
[Resistors] [Capacitors]
Item
Value
Tolerance
Power capacitance
No indication
..................................................
K
.................................................
M No indication (All tolerances other than ±5% are indicated in schematic diagrams) No indication (1/16 W for leadless resistors with no indication) All capacitances other than the above are indicated in schematic diagrams.
Indication
..............................
..............................
..............................
k M ±5%
1/8W
Item
Value
Dielectric strength
[Coils]
Item
Value
Indication
No indication
..................................................
P No indication (All dielectric strengths other than 50 V are indicated in schematic diagrams)
..............................
..............................
µF pF 50V
Indication
...................................................
µ
..................................................
m
µH mH
(3) Identifications of sides A/B in circuit board diagrams
1) Board with a pattern on one side and parts on both sides: Side A: Shows discrete parts, viewed from the pattern side. Side B: Shows leadless parts, viewed from the pattern side.
2) Board with patterns on both sides and parts on both sides: Side A: Shows parts and patterns which can be seen when the case is opened. Side B: Shows parts and the pattern on the back of side A.
1 - 5
Safety Precaution for Repair > Notes When Using Service Manual
(4) Table for indexing locations of parts
This table shows locations of each part on circuit board diagrams. The locations are indicated using the guide scales on the external lines of diagrams.
2) Two diagrams indicated for each board1) One diagram indicated for each board
Symbol
No.
IC
IC1201
Symbol no.
Parts
Location
2 A
Type of part
Zone "A" on circuit board diagram
Zone "2" on circuit board diagram
Symbol
No.
IC
IC1201
A: Shows side A B: Shows side B
Parts
Location
A - 2 A
Zone "A" on board diagram
Zone "2" on board diagram
1 - 6
2

General Description

2-1 Overview

The DZ-MV580E has been made more compact than the previous DZ-MV380E; the DZ-MV550E has been made compact than the DZ-MV350E. The DZ-MV580E has a CCD image sensor with a total of 1,020,000 pixels and a high-performance optical 10-power zoom. The DZ-MV550E has a CCD image sensor with a total of 800,000 pixels and an optical 18-power zoom.
2-1-1 Servicing method
Refer to the following table and perform the designated, appropriate servicing. Any changes that occur in the service method will be published using service bulletin, etc. Do not perform any servicing other than that described in this manual.
Parts Name
Disc drive unit
Servicing method
Unit replacement. Which incorporates the DRV-R, MOD and HDM
DISC DRIVE UNIT
FRT-H/FRT CIRCUIT BOARD
MR CIRCUIT BOARD (In the LCD unit)
circuit boards. Lens unit AEL-H/AEL circuit
(*1)
board DRF-H/DRF circuit
(*1)(*2)
board FRT-H/FRT circuit
(*1)
board GYR-H/GYR circuit
(*1)
board LCD circuit board MAN-H/MAN circuit board(*1) MR circuit board SAF-H/SAF circuit
(*1)(*4)
board SEN-H circuit board
(*1)(*5)
SHE-H/SHE circuit
(*1)
board SWL2 circuit board SWL3 circuit board USB/USB-H circuit
(*1)
board
Unit replacement.
Component replacement.
Component replacement.
Component replacement.
Component replacement.
Component replacement.
Circuit board assembly
replacement.
(*3)
Component replacement.
Component replacement.
Component replacement.
Component replacement.
Component replacement.
Component replacement.
Component replacement.
LENS UNIT
LCD CIRCUIT BOARD
SEN-H CIRCUIT BOARD
AEL-H/AEL CIRCUIT BOARD
GYR-H/GYR CIRCUIT BOARD
USB-H/USB CIRCUIT BOARD
Fig. 2-1-1
SHE-H/SHE CIRCUIT BOARD
SWL2 CIRCUIT BOARD
SWL3-H/SWL3 CIRCUIT BOARD
SAF-H/SAF CIRCUIT BOARD
*1: The board names suffixed with “-H” are for DZ-MV580E only. *2: Film type board that connects MAN-H/MAN circuit board and disc drive unit. *3: Film type board in LCD unit *4: Film type board that connects AEL-H/AEL circuit board and SWL2 circuit board. *5: Applicable only to DZ-MV580E. Although the SEN-H circuit board and lens unit in DZ-MV580E are
assigned as different boards, the circuit board in DZ-MV550E that corresponds to SEN-H is assembled in the lens unit.
DRF-H/DRF CIRCUIT BOARD
MAN-H/MAN CIRCUIT BOARD
2 - 1
General Description > Features / Specifications

2-2 Features

QUICK MODE switch mounted The new DVD video camera/recorder has a QUICK MODE switch that switches the on-screen display between Quick mode and Normal mode: The new timer of video camera/recorder can easily operate the screen display in Quick mode. The Quick mode displays only the fundamental menu items; a brief explanation of the selected item is displayed across the bottom of screen.

2-3 Specifications

Item
CCD Image Sensor
Total number of pixels Number of effective pixels:
Lens
Filter diameter / Thread pitch: Focus Zoom
Required minimum illumination Viewfinder LCD monitor Image Stabilizer Shutter speed Self-timer recording External microphone jack
Recording mode
Maximum time of recordable video
DVD-RAM disc (per side)
DVD-R disc (per side)
DZ-MV580E DZ-MV550E DZ-MV580E DZ-MV550E DZ-MV580E
DZ-MV550E
DZ-MV580E DZ-MV550E
DZ-MV580E
DZ-MV550E
1/3.8-inch interlaced 1/6-inch interlaced Approx. 1,020,000 Approx. 800,000 Video: Approx. 570,000 Photo: Approx. 960,000 Video: Approx. 410,000 Photo: Approx. 410,000 F1.8 - 2.4, f = 3.8 - 38 mm F1.8 - 2.8, f = 2.1 - 37.8 mm 37 mm / 0.75mm Auto/Manual Optical 10×, 240× with digital zoom added (40× for photo) Optical 18×, 500× with digital zoom added (40× for photo)
0.3 lx (When Low Light mode is selected)
0.33-inch color TFT (approx. 110,000 pixels)
2.5-inch color TFT (approx. 120,000 pixels) Electronic Type 1/50 - 1/4000 second (video) Photo recording only Ø 3.5 mm stereo mini-jack (a plug-in power type microphone cannot be used) Video with audio (DVD-RAM disc, DVD-R disc) Photo (DVD-RAM disc, SD memory card, MultiMediaCard) XTRA mode: Approx. 18 min. FINE mode: Approx. 30 min. STD mode: Approx. 60 min. FINE mode: Approx. 30 min. STD mode: Approx. 60 min.
QUICK MODE SWITCH
Fig. 2-2-1
Specifications
2 - 2
General Description > Specifications
Maximum number of recordable photos
Recording format
Audio playback format Recording media
Jacks
Battery system Power consumption (when recording with LCD monitor off ) Dimensions (W × H × D, excluding projections) Operating temperature (humidity)
Storage temperature Weight (without battery and disc) Total weight when recording (when using battery)
DVD-RAM disc (per side)
SD memory
DZ-MV580E Card (When using
DZ-MV550E 32MB card) DVD-RAM disc
DVD-R disc
Card
DZ-MV580E
DZ-MV550E
DZ-MV580E
DZ-MV550E
DZ-MV580E
DZ-MV550E
SpecificationsItem
999 However, if video and photo are mixed on one disc, the recordable number will decrease Approx. 50 (in FINE mode) Varies depending on the recording quality and the type of card Approx. 220 (in FINE mode) Varies depending on the recording quality and the type of card Video: Conforming to DVD video recording
(DVD-VR) format Audio: MPEG Audio layer 2 Photo: Simultaneous recording, conforming to JPEG
format (DZ-MV580E: 1280 × 960 pixels, DZ-
MV550E: 640 × 480 pixels) and DVD video
recording (DVD-VR) format (704 × 576 pixels).
[JPEG of line input Video: Conforming to DVD video format Audio: MPEG Audio layer 2 Photo: Conforming to JPEG (DZ-MV580E: 1280 × 960 pixels, DZ-MV550E: 640 × 480 pixels) format [Line input
(*1)
: 640 × 480 pixels] MPEG Audio layer 2, Dolby AC3 8 cm DVD-RAM disc (conforming to DVD-RAM Ver. 2.1) 8 cm DVD-R disc
(conforming to DVD-R for General Ver. 2.0) SD memory card MultiMediaCard Video/audio input
(*1)
External microphone input × 1 PC connection terminal (connected to PC USB port) × 1 Lithium-ion Approx. 4.4 W (DVD-RAM disc used, FINE mode) Approx. 4.1 W (DVD-RAM disc used, FINE mode) Approx. 64 × 89 × 146 mm 0 - 40°C (less than 80%) 0 - 30°C when connected to PC
-20 - 60°C Approx. 500 g Approx. 490 g Approx. 585 g Approx. 575 g
(*1)
/output × 1
: 640 × 480 pixels]
2 - 3
General Description > Specifications
SpecificationsItem
Provided accessories AC adapter/charger (model DZ-ACS1)
Power cable DC power cord, Battery (model DZ-BP14S) AV/S input Infrared remote control (model DZ-RM3W) Lithium battery for remote control (model CR2025) Lens cap Lens cap string Shoulder strap Software CD-ROM PC connection cable Single-sided 8cm DVD-RAM disc (in round DVD holder)
*1: The line input function is provided in the following models:
DZ-MV580E(AU)/MV580E(SW)/MV580E(SWH)
DZ-MV550E(AU)/MV550E(SW)/MV550E(SWH) The symbols in parentheses ( ) in the above model names show the destinations and are displayed only on packing box. Refer to “2-5 Differences in Rating Labels and Difference in Function” when checking the body of DVD video camera/recorder, to judge whether or not it is equipped with the line input function (destination).
(*1)
/output cable
Specifications of DZ-ACS1 AC Adapter/Charger
Item
Power supply Input capacity DC output (max.) Charge output Weight External dimensions (W x H x D) Ambient temperature for operation Allowable relative humidity
100 - 240 V AC, 50/60 Hz 26VA (at 100V AC)
7.9 V, 1.4 A
8.4 V, 0.65A 105 g 61 × 32 × 91 mm 5 - 35°C 40 - 80%
Specifications are subject to change without notice for the purpose of improvement.
Specifications
2 - 4
General Description > Major Differences from Previous Models

2-4 Major Differences from Previous Models

: Same as on left
Item
CCD
Total number of pixels
Number of effective pixels
Lens
Zoom
Filter diameter
Required minimum illumination Viewfinder
LCD monitor
Power consumption
Weight
Accessory Shoe
PC connection terminal [USB standard]
DZ-MV580E/MV550E
DZ-MV580E: 1/3.8-inch interlaced DZ-MV550E: 1/6-inch interlaced DZ-MV580E:
Approx. 1,020,000 pixels
DZ-MV550E:
Approx. 800,000 pixels
DZ-MV580E:
Video: Approx. 570,000 pixels Photo: Approx. 960,000 pixels
DZ-MV550E:
Video: Approx. 410,000 Photo: Approx. 410,000
DZ-MV580E:
F1.8 - 2.4 / f = 3.8 - 38 mm
DZ-MV550E:
F1.8 - 2.8 / f = 2.1 - 37.8 mm DZ-MV580E: Optical 10×, 240× with digital zoom added (40× for photo) DZ-MV550E: Optical 18×, 500× with digital zoom added (40× for photo) 37 mm
0.3 lx (When Low Light mode is selected)
0.33-inch color TFT (approx. 110,000 pixels)
2.5-inch color TFT (approx. 120,000 pixels) DZ-MV580E: Approx. 4.4 W DZ-MV550E: Approx. 4.1 W DZ-MV580E: Approx. 500 g DZ-MV550E: Approx. 490 g DZ-MV580E: Power/Control terminal
provided
DZ-MV550E: Power/Control terminal
not provided Type mini-B [USB 2.0]
DZ-MV380E/MV350E
DZ-MV380E: DZ-MV350E: 1/4-inch interlaced DZ-MV380E:
DZ-MV350E:
DZ-MV380E:
DZ-MV350E:
DZ-MV380E:
DZ-MV350E:
F1.8 - 2.5 / f = 3.15 - 31.5 mm
DZ-MV380E:
DZ-MV350E: Optical 10×, 240× with digital zoom added (40× for photo) DZ-MV380E: 37 mm DZ-MV350E: 30.5 mm
0.44-inch color TFT (approx. 110,000 pixels)
DZ-MV380E: Approx. 5.0 W DZ-MV350E: Approx. 4.7 W DZ-MV380E: Approx. 505 g DZ-MV350E: Approx. 480 g DZ-MV380E:
DZ-MV350E:
2 - 5
General Description > Major Differences from Previous Models
Item DZ-MV580E/MV550E DZ-MV380E/MV350E
Dimensions (W × H × D) and shape
DZ-MV580E: Approx. 64 × 89 × 146 mm
DZ-MV380E: Approx. 60 × 93 × 148 mm
AC adapter/charger Battery pack
Infrared remote control AV input
(*1)
/output jack
Shape of DVD holder
PC editing kit Disc protect EIS function
QUICK MODE switch Line input function
Number of pixels for video (MPEG2) Number of pixels for JPEG photo during camera recording Number of pixels for MPEG photo during camera recording (When using disc)
DZ-MV550E: Approx. 64 × 89 × 146 mm
DZ-ACS1 Provided: DZ-BP14S
(7.2V/1360mA)
Optional: DZ-BP14SW
(7.2V/1360mA) DZ-RM3W Pin 8 type
Round DVD holder
Provided Software disc-protect DZ-MV580E: Video mode only DZ-MV550E: Video and photo
mode Provided Varies depending on the model (destination)
(*1)
XTRA/FINE: 704 × 576 pixels STD/LPCM: 352 × 576 pixels DZ-MV580E: 1280 × 960 pixels DZ-MV550E: 680 × 480 pixels 704 × 576 pixels
DZ-MV350E: Approx. 57 × 89 × 134 mm
Pin 10 type
DZ-MV380E: DZ-MV350E: Video mode only
Not provided Not provided
DZ-MV380E: DZ-MV350E:
2 - 6
General Description > Major Differences from Previous Models
Item DZ-MV580E/MV550E DZ-MV380E/MV350E
Number of pixels for photo during line input recording File size of photo
*1: The line input function is provided in the following models:
DZ-MV580E(AU)/MV580E(SW)/MV580E(SWH)
DZ-MV550E(AU)/MV550E(SW)/MV550E(SWH) The symbols in parentheses ( ) in the above model names show the destinations and are displayed only on packing box. Refer to “2-5 Differences in Rating Labels and Difference in Function” when checking the body of DVD video camera/recorder, to judge whether or not it is equipped with the line input function (destination).
JPEG: 640 × 480 pixels
(*1)
MPEG: 704 × 576 pixels DZ-MV580E:
FINE: Approx. 512KB NORM: Approx. 384KB ECO: Approx. 256KB
DZ-MV550E:
FINE: Approx. 128KB NORM: Approx. 64KB ECO: Approx. 32KB
Line input function is not provided.
DZ-MV380E:
DZ-MV350E:

2-5 Differences in Rating Labels and Difference in Function

Check the mark in rating label to identify the destination, and determine any difference in function by checking the body of DVD video camera/recorder. There are five models each of DZ-MV580E and DZ-MV550E, headed for different destinations noted in parentheses ( ) as shown in the table below: The key difference is whether the line input function is provided or not. The destinations in parentheses ( ) are shown only on packing boxes: They are shown in rating labels on the DVD video camera/recorder bodies.
Model
Label
DZ-MV580E
DZ-MV550E
HITACHI
DVD VIDEO CAMERA/RECORDER
MODEL NO. MODELO
Hitachi, Ltd
MADE IN JAPAN/FABRICADO EN JAPON
SERIAL NO. N' de serie
7.9V/7.2V
DZ-MV580E(UK)
DZ-MV550E(UK)
HITACHI
DVD VIDEO CAMERA/RECORDER
MODEL NO. MODELO
Hitachi, Ltd
MADE IN JAPAN/FABRICADO EN JAPON
SERIAL NO. N' de serie
Approved
7.9V/7.2V
BEAB
DZ-MV580E(AU) DZ-MV580E(SW) DZ-MV580E(SWH) DZ-MV550E(AU) DZ-MV550E(SW) DZ-MV550E(SWH)
HITACHI
DVD VIDEO CAMERA/RECORDER
MODEL NO. MODELO
Hitachi, Ltd
MADE IN JAPAN/FABRICADO EN JAPON
SERIAL NO. N' de serie
7.9V/7.2V
N155
Line input function
Not provided
2 - 7
Not provided
Provided
General Description > Compatibility of Recorded Discs

2-6 Compatibility of Recorded Discs

Discs recorded or edited on DZ-MV580E/MV550E can also be recorded, edited and played back on other DVD video camera/recorders, except for those for which disc-protect Discs recorded or edited on other DVD video camera/recorders can also be recorded, edited and played back on DZ-MV580E/MV550E: However, the DZ-MV100E cannot handle DVD-R disc, and a scene memo recorded on the DZ-MV100E Disc Navigation function cannot be played back or edited on another DVD video camera/recorder.
*1: The DZ-MV380E/MV350E can release the disc-protect that has been set on DZ-MV580E/MV550E.
Therefore, if the disc-protect set on DZ-MV580/MV550 is released, the discs can be recorded, edited and played back on DZ-MV380E/MV350E.
(*1)
has been set.
2 - 8
General Description > Names of Parts

2-7 Names of Parts

10 11
2
13 4
(Inside the cover)
Although the external appearances of DZ­MV550E and DZ-MV580E are different, the method of operating both models is identical. DZ-MV580E illustrations are used in this manual.
15 16 17 2118
22 23 25 2726
24
56 89
A/V
MIC
19
7
12 13
20
BATTERY EJECT
(Bottom)
1 Infrared receiver
When the remote control is used to operate the DVD video camera/recorder, this receiver will receive the infrared signal.
2 Lens cap string attachment hole 3 Recording indicator
The red indicator will light during recording.
4 Stereo microphone 5 Optical 18 x zoom lens (DZ-MV550E)
Optical 10x zoom lens (DZ-MV580E)
6 Lens hood
Always remove this lens hood when using generally available tele-conversion or wide­conversion lens.
7 Lens cover
You can replace the lens cover with either of the two covers provided.
8 Zoom lever
Push the lever to the T side for telephoto, or to the W side for wide-angle.
9 Accessory shoe
14
Only for DZ-MV580E: The optional video flash, etc. can be attached here. (See the instruction manual of device to be attached for details.)
10 External microphone jack 11 AV output jack (P. 80) 12 2.5" type liquid crystal display (inside) 13 QUICK MODE switch
To switch the menu display on screen between Normal mode and Quick mode.
14 BATTERY EJECT switch
The BATTERY EJECT switch is located on the bottom of this DVD video camera/recorder: Slide it when removing the battery.
15 Viewfinder 16 Diopter control
To adjust the focus of image appearing in the viewfinder. (Pull out the viewfinder.)
17 ACCESS/PC indicator
Will blink or light when the disc in DVD video camera/recorder is accessed (write or read is executed) or the DVD video camera/recorder is connected to PC.
18 DISC EJECT button
Press down and release this button to open the disc guide.
19 Disc insertion block 20 CARD ACCESS indicator 21 Card insertion block 22 Battery attachment platform 23 Record button (REC) 24 Power switch 25 LOCK switch
It is recommended that you set the LOCK switch to (to the left) to prevent the power switch in the " VIDEO" position from accidentally moving to" PHOTO".
26 Speaker 27 Hand strap
2 - 9
General Description > Names of Parts
28 29 30 31 32 33 34
4036 37 38 3935
DIGITAL
ZOOM
DZ-RM3W
ZOOM
T
DISPLAY
DELETESELECT
47
W
48
49 50 51
52 53
54
55
41 42
43
44
45
46
REC
DISC
NAVIGATION
MENU
28 FULL AUTO button
To switch the DVD video camera/recorder to full automatic.
29 FOCUS button
To switch between manual focus and autofocus.
30 EXPOSURE button
Press this button to adjust the exposure.
31 BLC (backlight compensation) button
Press this button when subject is being lighted from rear.
32 DISC NAVIGATION button 33 SELECT button 34 MENU button
Press this button to display the menu for setting camera functions and Disc Navigation.
35 DISPLAY (Screen display) button
Press this button to display the details of image being played back or camera setting status, or switch the display off.
36 Volume control buttons (VOL)/ buttons
To adjust the volume of sound from speaker,etc.
37 RESET button
To reset all settings to defaults (status when the DVD video camera/ recorder was shipped from the factory)
38 PC connection terminal (TO PC) 39 Joystick
Move the joystick to select a scene or menu item, and then press the center ( ) to play back the scene, pause it, or designate an option
/
of the menu.
40 Stop/cancel button
To end playback or cancel setting of menu.
41 REC button 42 DIGITAL ZOOM button 43 Reverse skip button 44 Reverse search button 45 DISC NAVIGATION button 46 MENU button 47 ZOOM T button 48 ZOOM W button 49 Forward search button 50 Play/pause button 51 Forward skip button 52 DISPLAY button 53 Stop button 54 DELETE button 55 SELECT button
* The buttons on remote control will function the same as those on DVD video camera/recorder.
Accessories
Battery (model: DZ-BP14S)
Shoulder strap Lens cap and lens
2 lens covers for replacement
AC adapter/ chargre (model: DZ-ACS1)
cap string
DC power cord AC power cable Infrared remote
Single-side 8 cm DVD-RAM disc (in Round DVD Holder)
Software CD-ROM PC connection
control (model: DZ-RM3W)
cable
2 - 10
AV/S output cable
Lithium battery (model: CR2025)
General Description > List of Abbreviations and Terms for DVD Video Camera/Recorders
2-8 List of Abbreviations and Terms for DVD Video
Camera/Recorders
Index
Abbreviation/Term
A
AC3
C
CPRM
D
DCF
Dolby AC3
DPOF
DVD
DVD Forum DVD-Audio DVD-R DVD-RAM DVD-ROM DVD-RW DVD-Video
DVD Video Format DVD Video Recording Format
E
Exif
F
FireWire
I
IEEE1394
Interlaced CCD
i-LINK
J
JEIDA JEITA
JPEG
L
LCD LPCM
M
MMC MMCA
Explanation
See Dolby AC3. Content Protection for Recordable Media: Copyright protection function that is suitable for online distribution of music. Design rule for Camera File system standard: This camera file system standard, established by JEIDA (now merged to JEITA). Audio coding format developed by Dolby Laboratories in U.S, also simply referred as AC3 format: Supports 5-channel full-range sound and one channel for sub-woofer sound playback. Digital Print Order Format: DPOF allows user to record print information along with photos on storage media to facilitate printing of photos. Digital Versatile Disc. A huge amount of digital data for video (movie) and audio can be recorded on this disc, whose size is the same as CD. International organization that formulates the technical standards of DVD One type of DVD standard disc, on which high-quality audio can be recorded One type of DVD standard disc, to which writing once is possible (recordable type) One type of DVD standard disc, to which writing up to 100,000 times is possible One type of DVD standard disc, to which data for computer can be recorded One type of DVD standard disc, to which writing up to 1000 times is possible One type of DVD standard disc, on which high-quality video and audio can be recorded Video recording/playback standard that applies to DVD-Video, DVD-R and DVD­RW Video recording/playback standard that applies to DVD-RAM and DVD-RW: This allows versatile editing functions, differing from the DVD Video Format. Exchangeable image file format. File format used for recording photos on digital cameras, established by JEIDA (now merged to JEITA). See IEEE1394. Also referred to as FireWire or i-LINK: Standard for serial interface that connects PC and peripheral devices This CCD scans one image twice (scans roughly once and interpolates between first scanning lines the second time) and interlaces the images obtained by scanning twice to create a one-image signal. See IEEE1394. JEIDA stands for Japan Electronic Industry Development Association. JEITA stands for Japan Electronics and Information Technology Industries Association, which came into existence when JEIDA merged with EIAJ (Electronic Industries Association of Japan). JEITA has established Exif and DCF standard. Joint Photographic Expert Group: International standard format for compressing still images Liquid Crystal Display. LCD formats include STN and TFT. Linear Pulse Code Modulation. Also referred to as linear PCM. LPCM is a format that digitizes analog audio data during recording and converts it to analog data during playback. See MultiMediaCard. See MultiMediaCard Association.
2 - 11
General Description > List of Abbreviations and Terms for DVD Video Camera/Recorders
Index Abbreviation/Term Explanation
M
MPEG
MPEG Audio Layer 2 MultiMediaCard
MultiMediaCard Association OSTA
O
S
SCSI
SDA SD Card Association SDMI
SD Memory Card
SecureMMC Secure MultiMediaCard
Software disc­Protect
STN LCD
T
TFT LCD
U
UDF
USB
V
VBR
Motion Picture Experts Group: Standard related to compression of digital video and audio. MPEG2 is a higher standard of MPEG and is applied to video (movie) requiring higher quality. One of three audio compression standards (layers 1-3) defined by MPEG
Also referred to as MMC. Compact memory card, 32 mm long × 24 mm wide × 1.4 mm thick Also referred to as MMCA. This association promotes the widespread use of multimedia cards. Optical Storage Technology Association, which is an international industry organization that promotes recordable optical storage used to store computer data and images. Small Computer System Interface: A standard for connecting computer and peripheral devices. Frequently notated by prefixing or suffixing the number that indicates the data transfer rate, and First, Ultra, Wide, etc., to SCSI. See SD Card Association. Also referred to as SDA. This organization promotes the popularization of SD memory card. Secure Digital Music Initiative: This conference was established by hardware makers, the Recording Industry Association of America (RIAA) and music industry companies, to protect copyrights of musical compositions. Formally named Secure Digital Memory Card. This compact memory card, 32 mm long × 24 mm wide × 2.1 mm thick, is equipped with an advanced copyright protection function. See Secure MultiMediaCard. Also referred to as SecureMMC. This compact memory card has multimedia card specifications, to which an advanced copyright protection function is added. Unusable on the DVD video camera/recorder. This function writes the protect information to DVD-RAM disc to prevent accidental erasure. Software Disc-Protect is included in DVD-RAM disc specifications defined by DVD Forum. Super-Twisted Nematic Liquid Crystal Display: This type of color LCD is inferior to TFT LCD in coloring, view angle, etc. Thin Film Transistor Liquid Crystal Display: This type of color LCD features clear display, high contrast, wide view angle, etc. Universal Disc Format, which is a file format of recordable disc defined by OSTA. The version 2.01 UDF is used on DVD video camera/recorder. Universal Serial Bus: Standard of serial interface that connects PC and peripheral devices. Two versions - USB1.1 and USB2.0, with different data transfer rates ­exist at present. Stands for Variable Bit Rate: This format of coding audio and video varies the amount of data depending on the subject image.
2 - 12
2a
General Description
2-1a Overview
The DZ-MV1000E(UK) is a DVD video camera/recorder that is the result of changes in some structural components of DZ-MV550E(UK) and accessories: Specifications and functions are identical to those of DZ-MV550E(UK).
2-1-1a Servicing method
The service method for the DZ-MV1000E(UK) is the same as that for DZ-MV550E(UK).
2-2a Differences from DZ-MV550E(UK)
Table 2-2-1 Differences from DZ-MV550E(UK)
Item
L Cover Filter Piece
Replaccement lens cover Single sided 8cm DVD-RAM (in round DVD holder) Infrared remote control Lithum battery for infrared remote control
DZ-MV1000E(UK) DZ-MV550E(UK)
Lens cover
Filter piece
Hood
DZ-MV1000E(UK)
Structural components
Printed moodel name: DZ-MV1000E User replaceable lens cover is not available
Accessories
Not provided Not provided
Not provided Not provided
L cover (Printed model name )
Lens cover
Hood
DZ-MV550E(UK)
Printed moodel name: DZ-MV550E User replaceable lens cover is available
Provided (two colors) Provided
Provided (DZ-RM3W) Provided (CR2025)
L cover (Printed model name )
Filter piece (in front case)
Information:
Since user cannot replace the DZ-MV1000E(UK) lens cover, the lens cover cannot be removed unless the filter piece
*1: On DZ-MV550E it is not necessary to remove the filter piece when removing the lens
cover.
(*1)
is also removed.
Fig. 2-2-1 Differences in Structural Components
2 - 13
3

Description of Operation

3-1 Description of Structure

(1) Configuration and locations of circuit boards
The configuration of circuit boards in DZ-MV580E/MV550E and their locations are very similar to those in the base models DZ-MV380E/MV350E, except for whether the FAF circuit board is provided or not. The DZ-MV380E/MV350E had the FAF circuit board between the FRT and AEL circuit boards: The DZ-MV580E/MV550E does not have this, since the FRT-H/FRT circuit board is directly connected to AEL-H/AEL circuit board.
LENS UNIT
LCD CIRCUIT BOARD
DISC DRIVE UNIT
SEN-H CIRCUIT BOARD
AEL-H/AEL CIRCUIT BOARD
DZ-MV580E
GYR-H/GYR CIRCUIT BOARD
USB-H/USB CIRCUIT BOARD
MR CIRCUIT BOARD (In the LCD unit)
FRT-H/FRT CIRCUIT BOARD
SHE-H/SHE CIRCUIT BOARD
SWL2 CIRCUIT BOARD
SWL3-H/SWL3 CIRCUIT BOARD
DRF-H/DRF CIRCUIT BOARD
MAN-H/MAN CIRCUIT BOARD
SAF-H/SAF CIRCUIT BOARD
Fig. 3-1-1
LENS UNIT
LCD CIRCUIT BOARD
DISC DRIVE UNIT
SEN CIRCUIT BOARD
AEL CIRCUIT BOARD
DZ-MV380E
FAF CIRCUIT BOARD
GYR CIRCUIT BOARD
USB CIRCUIT BOARD
SHE CIRCUIT BOARD
Circuit board equivalent to SWL2
MR CIRCUIT BOARD (In the LCD unit)
FRT CIRCUIT BOARD
DRF CIRCUIT BOARD
MAN CIRCUIT BOARD
SAF CIRCUIT BOARD
3 - 1
Description of Operation > Description of Structure
(2) Differences in structure between DZ-MV580E and DZ-MV550E
There are two major differences in structure between DZ-MV580E and DZ-MV550E:
1) Accessory shoe The accessory shoe on DZ-MV580E has a power/control terminal, but the accessory shoe on DZ­MV550E doesn’t.
2) Lens unit The lens unit in DZ-MV550E includes the cushion, crystal filter, CCD image sensor and SEN-H circuit board, which are discrete from the lens unit in DZ-MV580E.
CCD
LENS UNIT
IMAGE SENSOR
CRYSTAL FILTER
CUSHION
SEN-H CIRCUIT BOARD
LENS UNIT
Circuit board equivalent to SEN-H
DZ-MV580A LENS UNIT
DZ-MV550A LENS UNIT
Fig. 3-1-2
3 - 2
Description of Operation > Description of Newly Adapted Technology

3-2 Description of Newly Adapted Technology

(1) QUICK MODE switch
The QUICK MODE switch changes over the screen for various settings and for Disc Navigation between Quick mode and Normal mode. The Quick mode displays only the fundamental menu items and the brief explanation on the selected item/function is displayed across the bottom of screen. Fig. 3-2-1 shows the position of QUICK MODE switch and an example of display screens.
Date/time setting screen in Normal mode:
2-step operation until setting screen appears
Date Setup
Date Mode
Date Set
ENTER RETURN
1 / 1 / 2004
0:00
RAM
QUICK MODE switch
Date Setup
Date Mode Date Set
ENTER RETURN
:
D/M/Y
RAM
Date/time setting screen in Quick mode:
1-step operation until setting screen appears
Date Setup
Camera function setup, Record function setup and LCD monitor setup are omitted.
(*1)
Date Set
Set the current date and time.
ENTER RETURN
1 / 1 / 2004
0:00
RAM
*1: The Record Functions Setup icon will appear on the following models, showing that they have the line
input function:
DZ-MV580E(AU)/MV580E(SW)/MV580E(SWH) DZ-MV550E(AU)/MV550E(SW)/MV550E(SWH)
Display mode setting is omitted.
Item/function explanatory display
Fig. 3-2-1
3 - 3
4

Troubleshooting

4-1 Procedure for Troubleshooting

Perform troubleshooting in the order shown in Fig. 4-1-1.
Updating unneeded
Trouble Diagnosis (section 4-7)
Updating needed
No improvement after updating
No improvement
Check phenomenon
No message or error code
*1
appears
Message
*1
appears
Error code
*1
appears
Error codes not included in service manual appear
Problem guide (section 4-2)
Messages and Troubleshooting (section 4-3)
Major Error Codes and Troubleshooting (section 4-4-3)
Check troubleshooting with the factory
No improvement
System reset (section 4-5)
No improvement
Check firmware version (section 4-6-1)
Update firmware (section 4-6-2)
: Phenomenon
: Troubleshooting
: Check
*1: Messages and error codes will appear on LCD monitor or in viewfinder.
Fig. 4-1-1
Note:
1) Before troubleshooting or servicing, be sure to obtain customer approval for the following: 4-5-1 List of items to be reset
Check troubleshooting with the factory
a) The image data stored on disc may be lost depending on the details and situation of fault
(defect).
b) The date/time and various settings, including video recording mode, designated by customer
after purchase may in some cases be reset to the defaults before purchase (factory settings).
2) Take note of settings on received product, referring to “4-5 System Resetting/Resetting Camera Functions”: The notes will be necessary not only for resetting, but for checking defects that occur under the particular setting conditions.
4 - 1
Troubleshooting > Problem Guide
4-2 Problem Guide
Check the following before judging that this DVD video camera/recorder is faulty.
Symptom
Battery cannot be charged.
Battery weakens fast.
The CHARGE indicator on AC adapter/charger is blinking.
Power turns off immediately after being turned on. Power goes off unexpectedly.
Power cannot be turned off.
Cause and Correction
Power supplies
Is the DC power cord connected to AC adapter/charger? Unplug it. If the DC power cord is connected, the AC adapter/charger will not enter the charge status. Is the battery abnormally hot? Remove the battery from AC adapter/charger, leave it as is until it cools down, and then charge it again. Has the battery been unused for a long time? Remove the battery from AC adapter/charger, and then reattach it. If the battery is still not charged, it may be dead: Purchase a new one. **
* If the battery does not charge after you try the above four procedures, it may
** be dead: Purchase a new battery. Is the ambient temperature is too low or high? Always charge the battery at 10 - 30°C. Are you using the DVD video camera/recorder where the temperature is low? A fully charged battery may be discharged sooner than usual at low temperatures. Keep extra batteries on hand. Battery may be dead: Replace with a new one. The performance of battery will deteriorate if it is used for an extended period of time or frequently. Is the ambient temperature is too low or high? Always charge the battery at 10 - 30°C. The battery may be over-discharged. Continue charging: The CHARGE indicator will change to a steady light, and the battery will be charged normally. Is battery charged? Charge it. Is Power Save specified "On"? The specifications state that the powered DVD video camera/recorder automatically turns off if it is left for as long as 5 minutes without performing recording or playback, with "Power Save: On" specified. Set the power switch to "POWER OFF", and then turn this DVD video camera/recorder on again. To stop automatic power off, specify "Power Save: Off". Execute system reset (disconnect the battery or AC adapter/charger, and then use a fine tipped pen, etc. to hold down the RESET button for several seconds). Then connect a battery or AC adapter/charger and make sure the DVD video camera/recorder accepts operation. System reset will return the date/time and all items set using menu (except for LCD settings) to the defaults at the factory. After recovery, reset the date/time and each setting item as required.
4 - 2
Troubleshooting > Problem Guide
Symptom Cause and Correction
During recording
Pressing the REC button will not start recording.
Recording starts but stops immediately.
Power switch does not change to PHOTO (disc). LCD screen is hard to see.
Black dots or red, blue or green dots always lit appear on LCD screen or in Viewfinder.
Focus is not correct.
*1: The line input function is provided in the following models:
DZ-MV580E(AU)/MV580E(SW)/MV580E(SWH)
DZ-MV550E(AU)/MV550E(SW)/MV550E(SWH) The symbols in parentheses ( ) in the above model names show the destinations and are displayed only on packing box. Refer to “2-5 Differences in Rating Labels and Difference in Function” when checking the body of DVD video camera/recorder, to judge whether or not it is equipped with the line input function (destination).
Is input image copy-guarded? The specifications state that the DVD video camera/recorder cannot record a copy-guarded image. [Applies only to models that have the line input function Does dirt or fingerprint adhere to disc, or is disc scratched? Clean the disc. If there is still no improvement, replace the disc.
Is some other AV device directly connected to the AV input/output jack of the DVD video camera/recorder? If the AV device is connected via several other devices, such as AV selector, the video signal may not be transmitted correctly. In such a case, reduce the number of devices through which the video signal is transmitted, or connect AV device directly. [Applies only to models that have the line input function Are you attempting to record image from video game or PC? Depending on video game or PC, image cannot be recorded on the DVD video camera/recorder. [Applies only to models that have the line input function Is the LOCK switch beside the power switch set to the left? Switch it to the right to release the lock. Has brightness of LCD screen been adjusted? Stop recording and adjust the brightness. Is the DVD video camera/recorder being used outdoors? Use the viewfinder. When using LCD monitor, adjust angle so that LCD screen is not exposed to direct sunlight. The panels used for LCD monitor and viewfinder of the DVD video camera/ recorder are produced using highly precise technology. However, 0.01% or less of total pixels may not light (black dots) or may remain lit (red, blue, green dots). (The effective amount of pixels on LCD panel is 99.99% or more.) This shows the limitations of the current technology, and does not indicate a fault that will interfere with the operation of LCD panel or operation of the DVD video camera/ recorder. Is it difficult to use auto-focus with the subject? Focus manually. Does "MF" appear? The DVD video camera/recorder is set to manual focus. Focus the subject manually, or release manual focus. Is the diopter control of viewfinder correctly adjusted? Adjust the diopter control. In cases other than the above, set the power switch to "POWER OFF", and then reset it to a position other then “POWER OFF”.
Disc cleaning method:
Use soft cloth to clean from inner to outer circumference in axial direction.
[Never use solvent.]
(*1)
(*1)
]
]
(*1)
]
4 - 3
Troubleshooting > Problem Guide
Symptom Cause and Correction
Recognition of disc is not complete. Pressing the playback button will not start playback.
No playback image appears on TV screen.
Playback picture is momentarily interrupted. Poor playback picture.
Playback picture is greatly distorted.
No sound.
Disc Navigation thumbnails do not appear.
Photos on card cannot be played back.
It will take some time to play back photos on card.
Does dirt or fingerprint adhere to disc, or is disc scratched? Clean the disc. Was the image recorded on a device other than this DVD video camera/recorder? Playback of image recorded on devices other than this DVD video camera/ recorder may be impossible. Has scene been edited on a device other than this DVD video camera/recorder? If a scene that was recorded on this DVD video camera/recorder is edited on a device other than this DVD video camera/recorder, playback may not be possible on this DVD video camera/recorder. Is TV input selector set correctly? If the TV has multiple video input jacks, check to see whether the correct input jack was selected. If the DVD video camera/recorder is connected to VCR, set the input selector of VCR to "external input (LINE)". Is the DVD video camera/recorder connected to TV correctly? Check the connections. Does dirt or fingerprint adhere to disc, or is disc scratched? Clean the disc. Was the image input from analog VCR (VHS, 8 mm) and recorded? The problem may be improved if a VCR equipped with TBC (time base corrector) circuit is used for playback. Was recording of external input made with "Frame" specified? Specify "Field" for "PHOTO Input" in record mode settings. [Applies only to models that have the line input function (refer to *1 on page 4-3)] Is the TV volume control set correctly? Adjust volume control on TV. Did the image recorded from AV input/output jack have noise or disturbance? Re-record image with no noise or disturbance. [Applies only to models that have the line input function (refer to *1 on page 4-3)] Is a photo recorded on devices other than this DVD video camera/recorder being played back? The specifications of this DVD video camera/recorder allow it to play back photos that are recorded conforming to DCF standard and have 80-4000 horizontal pixels x 60-3000 vertical pixels. Make sure that the photo to be played back satisfies these specifications. Note that even photos that satisfy the specifications may not be playable, depending on the recording status. The thumbnail of any photo that cannot be played back will appear in single blue. Is a photo with a large number of pixels being played back? It will take some time to play back a photo with a large number of pixels.
During playback
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