HIKVISION DS-MH2111/32G, DS-MH2111/32G/GLE User Manual
Body Camera
User Manual
UD04976B
Body Camera User Manual
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User Manual
COPYRIGHT ©2018 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou
Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user
manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed,
partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated,
Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the
Manual.
About this Manual
This Manual is applicable to Body Camera.
The Manual includes instructions for using and managing the product. Pictures, charts, images and all other
information hereinafter are for description and explanation only. The information contained in the Manual is
subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the
company website (http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions.
Other trademarks and logos mentioned below are the properties of their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH
ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND
ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR
PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS
DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL,
CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS,
DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR
DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE
WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR
ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER
ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS;
HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS
THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS
USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE
LATER PREVAILS.
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Regulatory information
FCC information
FCC compliance: Please take attention that changes or modification not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
Note: This product has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This product generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this product does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
This equipment should be installed and operated with a minimum distance 20cm between the radiator and your
body.
FCC conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the
applicable harmonized European standards listed under the Radio Equipment Directive 2014/53./EU,
the EMC Directive 2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted
municipal waste in the European Union. For proper recycling, return this product to your local
supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection
points. For more information see: www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted
municipal waste in the European Union. See the product documentation for specific battery
information. The battery is marked with this symbol, which may include lettering to indicate
cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or
to a designated collection point. For more information see: www.recyclethis.info.
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements.
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This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following
two conditions:
1) this device may not cause interference, and
2) this device must accept any interference, including interference that may cause undesired operation of the
device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radioexempts de licence.
L'exploitation est autorisée aux deux conditions suivantes :
1) l'appareil ne doit pas produire de brouillage, et
2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est
susceptible d'en compromettre le fonctionnement.
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and
maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference
to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power
(e.i.r.p.) is not more than that necessary for successful communication.
Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut
fonctionner avec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie
Canada. Dans le but de réduire les risques de brouillage radioélectrique à l'intention des autres utilisateurs, il
faut choisir le type d'antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne
dépasse pas l'intensité nécessaire à l'établissement d'une communication satisfaisante.
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Applicable Models
This manual is applicable to the models listed in the following table.
Series
Model
DS-MH2111 Series
DS-MH2111/32G
DS-MH2111/32G/GLE
Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol
Description
Provides additional information to emphasize or
supplement important points of the main text.
Indicates a potentially hazardous situation, which if not
avoided, could result in equipment damage, data loss,
performance degradation, or unexpected results.
Indicates a hazard with a high level of risk, which if not
avoided, will result in death or serious injury.
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Safety Instructions
Proper configuration of all passwords and other security settings is the
responsibility of the installer and/or end-user.
In the use of the product, you must be in strict compliance with the electrical
safety regulations of the nation and region. Please refer to technical
specifications for detailed information.
Input voltage should meet both the SELV (Safety Extra Low Voltage) and the
Limited Power Source with 5 VDC according to the IEC60950-1 standard. Please
refer to technical specifications for detailed information.
Do not connect several devices to one power adapter as adapter overload may
cause over-heating or a fire hazard.
Please make sure that the plug is firmly connected to the power socket.
If smoke, odor or noise rise from the device, turn off the power at once and
unplug the power cable, and then please contact the service center.
Preventive and Cautionary Tips
Before connecting and operating your device, please be advised of the following tips:
Make sure that all the related equipment is power-off during the installation.
Do not place the product in high-temperature or damp environment, and do not
expose it to high electromagnetic radiation.
If the product does not function properly, please contact your dealer or the
nearest service center. Do not disassemble the product for repair or maintenance
by yourself.
Only use the battery, power adapter and assembly parts specified by the
manufacturer.
Consult the authorized dealer or technician from Hikvision for any question and
request for product using.
After the laboratory measurement, the Max SAR value is 0.121W/kg for 2.4G
Band.
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TABLE OF CONTENTS
TABLE OF CONTENTS ............................................................................................. 6
Chapter 1 Introduction .......................................................................................... 8
1.1 Introduction ....................................................................................................... 8
1.2 Package List ........................................................................................................ 8
Chapter 2 Buttons and Interfaces .......................................................................... 9
Chapter 3 Installation and Connections ................................................................ 12
3.1 Install SIM Card ................................................................................................ 12
3.2 Charging ........................................................................................................... 12
3.2.1 Charger Specification .............................................................................. 12
3.2.2 How to Charge ......................................................................................... 12
3.2.3 Quick Charge Mode ................................................................................. 13
3.2.4 How to Protect Charger .......................................................................... 13
3.3 Shoulder Clip Installation ................................................................................. 13
Chapter 4 Start-up ................................................................................................ 15
4.1 Start-up............................................................................................................. 15
4.2 Sleep/Wakeup .................................................................................................. 15
4.3 Log into Device ................................................................................................. 15
Chapter 5 Body Camera Assistant ......................................................................... 16
5.1 Assistant Installation ........................................................................................ 16
5.2 Device Login ..................................................................................................... 19
5.3 Exit Assistant .................................................................................................... 20
Chapter 6 Network Settings .................................................................................. 21
6.1 Dial ................................................................................................................... 21
6.2 Wi-Fi Settings ................................................................................................... 21
6.2.1 Set Wi-Fi Parameters .............................................................................. 21
6.2.2 Turn on Wi-Fi .......................................................................................... 22
6.3 Network Transmission Parameters .................................................................. 22
6.4 ONVIF Protocol ................................................................................................. 23
Chapter 7 Camera Settings ................................................................................... 24
7.1 Encoding Parameters ....................................................................................... 24
7.2 Encoding Parameters ....................................................................................... 24
7.3 Start Recording after Startup ........................................................................... 25
7.4 Taking Pictures ................................................................................................. 25
7.5 Record and Capture ......................................................................................... 26
7.6 Taping ............................................................................................................... 26
Chapter 8 Live View ............................................................................................. 28
8.1 Local Live View ................................................................................................. 28
8.2 Remote Live View ............................................................................................ 29
Chapter 9 Storage ................................................................................................ 31
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Chapter 10 Playback ............................................................................................. 32
Chapter 11 Platform ............................................................................................. 33
Chapter 12 Group Intercom .................................................................................. 34
Chapter 13 Group Intercom .................................................................................. 34
Chapter 14 Backup ............................................................................................... 36
14.1 Media Information ......................................................................................... 36
14.1.1 File Operation via Assistant .................................................................. 36
14.1.2 File Operation in USB Mode ................................................................. 37
14.2 Assistant File Saving Path ............................................................................... 37
Chapter 15 Events and Alarms .............................................................................. 39
15.1 Manual Alarm ................................................................................................. 39
15.2 Memory Full Alarm ........................................................................................ 39
Chapter 16 User Account Management................................................................. 40
Chapter 17 General System Configuration ............................................................. 41
17.1 Sound ............................................................................................................. 41
17.2 Time Synchronization ..................................................................................... 41
17.3 Login Settings ................................................................................................. 42
17.4 Turn on/off LED .............................................................................................. 42
17.5 Turn on/off IR Lights ....................................................................................... 42
17.6 Language Settings .......................................................................................... 43
17.7 Positioning Settings ........................................................................................ 43
Chapter 18 Maintenance ...................................................................................... 45
18.1 Restore Password ........................................................................................... 45
18.2 Security Settings ............................................................................................. 46
18.3 System Information ........................................................................................ 46
18.4 Battery Information........................................................................................ 47
18.5 System Resetting ............................................................................................ 47
18.6 Upgrading Device ........................................................................................... 48
18.7 Log Operations ............................................................................................... 48
Chapter 19 Shut Down Device .............................................................................. 50
19.1.1 Shutdown .............................................................................................. 50
19.1.2 Force to Shutdown ................................................................................ 50
Chapter 20 Troubleshooting ................................................................................. 51
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Chapter 1 Introduction
1.1 Introduction
Purpose:
Body camera is a video recording system that is typically used by law enforcement to
record their interactions with the public and gather video evidence at crime scenes.
1.2 Package List
Following objects are delivered with package list. If something loses, contact us or
our supplier for it.
1 * Body camera
1 * USB data cable
1 * Charger
1 * Demountable and angle adjustable clip
1 * CD which contains user manual and Body Camera Assistant
1 * Printed quick start guide
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Chapter 2 Buttons and Interfaces
Sleep/Wake
SOS
Capture
LED 2LED 1
LED 3
LED 4
Figure 2-1 Overall View (1)
Lens
IR Light
Recording
Taping
USB Interface
HDMI Interface
Figure 2-2 Overall View (2)
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SIM Card Slot
Menu/Return
Up
Down
OK/Play
Angle Adjustable Clip
LCD
Figure 2-3 Overall View (3)
Table 2-1 Button Description
Button
Description
LED 1
Flashing blue: Body camera is in network transmission.
LED 2
Flashing yellow: Body camera is taping.
LED 3
Solid green: Body camera is starting up.
LED 4
Flashes in red with low frequency: Body camera is recording.
Solid red: Body camera is being charged.
Flashes in red with high frequency: Body camera is in low
battery.
Taping
Press it to start/stop taping.
Hold it for 3 seconds to turn on/off fluorescent.
Capture
Press it to capture current live view image.
Recording
Press it to start/stop recording.
Hold it for 3 seconds to turn on IR positioning light.
Sleep/Wake
When device is off, hold it for 3 seconds to start up.
When device is on, hold it for 3 seconds to shut down.
After device started up, press it to inactivate/activate LCD.
When device is abnormal, hold it for 15 seconds to force start up
device.
LCD
It displays local menu and live view image.
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Menu button
:
In LCD live view mode, press it to enter main menu.
In LCD menu, press it to exit.
/ :
In LCD menu, press it to navigate between fields and items in
menus.
In LCD playback mode, press / to speed up/slow down
playback speed.
In LCD live view mode, press / to zoom in/out.
:
In LCD menu, press it to enter a sub-menu or confirm a selection.
When device is recording, hold it for 3 seconds to set a video tag.
USB interface
USB interface for charging and data transmission.
IR Light
You can turn on the IR lights to supply body camera sufficient light
to get a visible image.
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Chapter 3 Installation and Connections
3.1 Install SIM Card
The section is only available for DS-MH2111/32G/GLE.
Step 1 Make sure the body camera is powered off.
Step 2 Open the cover of SIM card slot.
Figure 3-1 Open Cover of SIM Card Slot
Step 3 Insert SIM card into the slot button with gold contact facing upwards.
Step 4 Close the SIM card slot.
3.2 Charging
3.2.1 Charger Specification
Input: 200 to 240 V AC, 50/60 Hz, 0.2 A.
Output: 5 V/2.0 A
3.2.2 How to Charge
Purpose:
Follow the steps to charge device.
Step 1 Open the cover of USB interface.
Step 2 Connect body camera to the charger or USB port of computer with the USB
data cable. The LCD will show the charging status.
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Figure 3-2 Charging via Computer
3.2.3 Quick Charge Mode
Purpose:
You can speed up charging by turning on quick charge mode.
Step 1 Go to System Settings > Quick Charging Mode.
Step 2 Select Quick Charging Mode as On.
On: Charge speed is speeded up. When charging, body camera stops recording
audio and video and menu operation is not available.
Off: You can operate body camera when charging.
Step 3 Save the settings.
Step 4 Click Yes on popup message box to reboot device to take effect the settings.
3.2.4 How to Protect Charger
Once charging completed, disconnect the connection between charger and body
camera, and the connection between charger and power supply.
Handle with care. In case the charger or USB data cable is physically damaged or
is affected with damp, do not keep using it. You can contact us to change charger.
To protect device and your security, do not touch the body camera, charger, and
USB cable with wet hand.
Don’t pull out charger from power supply by pulling the USB data cable.
3.3 Shoulder Clip Installation
The shoulder clip helps you to fix the body camera on your garment.
Push the shoulder clip into top of the clip slot as the direction shown in the following
figure, till the clip is tightly fixed.
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Figure 3-3 Install Shoulder Clip
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Chapter 4 Start-up
4.1 Start-up
Before you start:
Ensure the power is sufficient. If not, charge body camera. For details, refer to 3.2.2
How to Charge.
Step 1 Hold Sleep/Wake for 3 seconds. Then the LED 3 turns green, the HIKVISION
logo pops up, and you will hear an audible notification. All of these indicate the
body camera starts successfully.
4.2 Sleep/Wakeup
Step 1 The LCD goes to sleep automatically when there is no operation in the
predefined auto-lock time. Press any button to manually activate LCD, except
PTT. Press the Sleep/Wakeup button to inactive LCD.
4.3 Log into Device
If login feature is on, you need to log into device by entering your ID at every boot.
You can go to System Settings > Login to turn off login feature.
Step 1 Select the user to log in.
Step 2 Enter your ID and confirm. When operating files via assistant or in USB mode,
the ID will show in the file name of the recorded video, audio, and picture.
Figure 4-1 Log into Device
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