HIKVISION DS-96128NI-I16, DS-96256NI-I16, DS-96128NI-I24, DS-96256NI-I24 User Manual
Network Video Recorder
User Manual
UD02027B
Network Video Recorder User Manual
User Manual
COPYRIGHT ©2016 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou
Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user
manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed,
partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated,
Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the
Manual.
About this Manual
This Manual is applicable to Network Video Recorder (NVR).
The Manual includes instructions for using and managing the product. Pictures, charts, images and all other
information hereinafter are for description and explanation only. The information contained in the Manual is
subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the
company website (http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions.
Other trademarks and logos mentioned below are the properties of their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH
ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND
ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR
PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS
DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL,
CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS,
DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR
DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE
WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR
ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER
ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS;
HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS
THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS
USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE
LATER PREVAILS.
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Network Video Recorder User Manual
Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and comply
therefore with the applicable harmonized European standards listed under the EMC Directive
2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted
municipal waste in the European Union. For proper recycling, return this product to your local
supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection
points. For more information see: www.recyclethis.info
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted
municipal waste in the European Union. See the product documentation for specific battery
information. The battery is marked with this symbol, which may include lettering to indicate
cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a
designated collection point. For more information see: www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.
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Network Video Recorder User Manual
Warnings Follow these
safeguards to prevent serious
injury or death.
Cautions Follow these
precautions to prevent
potential injury or material
damage.
Safety Instruction
These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss.
The precaution measure is divided into “Warnings” and “Cautions”
Warnings: Serious injury or death may occur if any of the warnings are neglected.
Cautions: Injury or equipment damage may occur if any of the cautions are neglected.
Warnings
● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or
end-user.
● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation
and region. Please refer to technical specifications for detailed information.
● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with
100~240 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for
detailed information.
● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire
hazard.
● Please make sure that the plug is firmly connected to the power socket.
● If smoke, odor or noise rise from the device, turn off the power at once and unplug the power cable, and then
please contact the service center.
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Network Video Recorder User Manual
Preventive and Cautionary Tips
Before connecting and operating your device, please be advised of the following tips:
• Ensure unit is installed in a well-ventilated, dust-free environment.
• Unit is designed for indoor use only.
• Keep all liquids away from the device.
• Ensure environmental conditions meet factory specifications.
• Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it
may cause damage to the sensitive electronics within the unit.
• Use the device in conjunction with an UPS if possible.
• Power down the unit before connecting and disconnecting accessories and peripherals.
• A factory recommended HDD should be used for this device.
• Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or
equivalent type only. Dispose of used batteries according to the instructions provided by the battery
manufacturer.
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Network Video Recorder User Manual
Series
Model
DS-96000NI-I16
DS-96128NI-I16
DS-96256NI-I16
DS-96000NI-I24
DS-96128NI-I24
DS-96256NI-I24
Thank you for purchasing our product. If there is any question or request, please do not hesitate to contact dealer.
The figures in the manual are for reference only.
This manual is applicable to the models listed in the following table.
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Network Video Recorder User Manual
Product Key Features
General
Connectable to network cameras, network dome and encoders.
Connectable to the third-party network cameras like ACTI, Arecont, AXIS, Bosch, Brickcom, Canon,
PANASONIC, Pelco, SAMSUNG, SANYO, SONY, Vivotek and ZAVIO, and cameras that adopt
ONVIF or PSIA protocol.
Connectable to the smart IP cameras.
H.265, H.264, SVAC, MPEG4, and MJPEG video formats
PAL/NTSC adaptive video inputs.
Each channel supports dual-stream.
Up to 128/256 network cameras can be added according to different models.
Independent configuration for each channel, including resolution, frame rate, bit rate, image quality, etc.
The quality of the input and output record is configurable.
Local Monitoring
HDMI 1, HDMI 2, and VGA outputs are provided.
HDMI 2 video output at up to 4K resolution.
Multiple screen display in live view is supported, and the display sequence of channels is adjustable.
Live view screen can be switched in group. Manual switch and auto-switch are provided and the
auto-switch interval is configurable.
Quick setting menu is provided for live view.
Motion detection, video tampering, video exception alert and video loss alert functions.
Privacy mask.
Multiple PTZ protocols supported; PTZ preset, patrol and pattern.
Zooming in by clicking the mouse and PTZ tracing by dragging mouse.
HDD Management
Up to 16 SATA hard disks and 1 eSATA disk can be connected for DS-96000NI-I16 series NVR. Up to
24 SATA hard disks and 1 eSATA disk can be connected for DS-96000NI-I24 series NVR.
Up to 8TB storage capacity for each disk supported.
Supports 8 network disks (NAS/IP SAN disk).
Supports S.M.A.R.T. and bad sector detection.
HDD group management.
Supports HDD standby function.
HDD property: redundancy, read-only, read/write (R/W).
HDD quota management; different capacity can be assigned to different channel.
RAID0, RAID1, RAID5, RAID 6, and RAID10 are supported.
Hot-swappable RAID storage scheme, and can be enabled and disabled on your demand. And 16/24
arrays can be configured.
Supports disk clone to the eSATA disk.
Recording, Capture and Playback
Holiday recording schedule configuration.
Continuous and event video recording parameters.
Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm and VCA.
8 recording time periods with separated recording types.
Pre-record and post-record for alarm, motion detection for recording, and pre-record time for schedule
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Network Video Recorder User Manual
and manual recording.
Searching video files by events (alarm input/motion detection).
Tag adding for record files, searching and playing back by tags.
Locking and unlocking record files.
Local redundant recording.
Provide new playback interface with easy and flexible operation.
Searching and playing back video files by channel number, recording type, start time, end time, etc.
Smart search for the selected area in the video.
Zooming in when playback.
Reverse playback of multi-channel.
Supports pause, play reverse, speed up, speed down, skip forward, and skip backward when playback,
and locating by dragging the mouse.
Supports thumbnails view and fast view during playback.
Up to 20-ch synchronous playback at 1080p real time.
Manual capture and playback of captured pictures.
Supports enabling H.264+ to ensure high video quality with lowered bitrate.
Backup
Export video data by USB, SATA or eSATA device.
Export video clips when playback.
Management and maintenance of backup devices.
Either Normal or Hot Spare working mode is configurable to constitute an N+1 hot spare system.
Alarm and Exception
Configurable arming time of alarm input/output.
Alarm for video loss, motion detection, tampering, abnormal signal, video input/output standard
mismatch, illegal login, network disconnected, IP confliction, abnormal record/capture, HDD error, and
HDD full, etc.
VCA detection alarm is supported.
VCA search for face detection, vehicle plate, behavior analysis, people counting and heat map.
Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email and
alarm output.
Automatic restore when system is abnormal.
Other Local Functions
Operable by front panel, mouse, or keyboard.
Three-level user management; admin user is allowed to create many operating accounts and define their
operating permission, which includes the limit to access any channel.
Operation, alarm, exceptions and log recording and searching.
Manually triggering and clearing alarms.
Import and export of device configuration information.
Network Functions
Four self-adaptive 10M/100M/1000M network interfaces and the multi-address, load balance, and
network fault-tolerance working modes are configurable.
IPv6 is supported.
TCP/IP protocol, DHCP, DNS, DDNS, NTP, SADP, SMTP, SNMP, NFS, and iSCSI are supported.
TCP, UDP and RTP for unicast.
Auto/Manual port mapping by UPnPTM.
Extranet access by HiDDNS.
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Remote web browser access by HTTPS ensures high security.
The ANR (Automatic Network Replenishment) function is supported, it enables the IP camera save the
recording files in the local storage when the network is disconnected, and synchronizes the files to the
NVR when the network is resumed.
Remote reverse playback via RTSP.
Supports accessing by the platform via ONVIF.
Remote search, playback, download, locking and unlocking of the record files, and support downloading
files broken transfer resume.
Remote parameters setup; remote import/export of device parameters.
Remote viewing of the device status, system logs and alarm status.
Remote keyboard operation.
Remote locking and unlocking of control panel and mouse.
Remote HDD formatting and program upgrading.
Remote system restart and shutdown.
RS-485 transparent channel transmission.
Alarm and exception information can be sent to the remote host.
Remotely start/stop recording.
Remotely start/stop alarm output.
Remote PTZ control.
Two-way audio and voice broadcasting.
Embedded WEB server.
Development Scalability:
SDK for Windows system.
Source code of application software for demo.
Development support and training for application system.
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TABLE OF CONTENTS
Product Key Features .............................................................................................................................. 6
Chapter 1 Introduction ........................................................................................................................ 14
1.1 Front Panel .................................................................................................................................... 15
1.1.1 DS-96000NI-I16 Series ....................................................................................................... 15
1.1.2 DS-96000NI-I24 Series ....................................................................................................... 16
1.2 USB Mouse Operation .................................................................................................................. 17
1.3 Input Method Description .............................................................................................................. 18
1.4 Rear Panel ..................................................................................................................................... 19
Chapter 2 Getting Started ................................................................................................................... 20
2.1 Starting Up and Shutting Down the NVR ...................................................................................... 21
2.1.1 Starting up ............................................................................................................................ 21
2.1.2 Shutting down ...................................................................................................................... 21
2.1.3 Rebooting ............................................................................................................................. 22
2.2 Activating Your Device ................................................................................................................. 22
2.3 Using the Unlock Pattern for Login ............................................................................................... 23
2.3.1 Configuring the Unlock Pattern ........................................................................................... 23
2.3.2 Logging in via Unlock Pattern ............................................................................................. 25
2.4 Using Wizard for Basic Configuration .......................................................................................... 26
2.5 Login and Logout .......................................................................................................................... 30
2.5.1 User Login ........................................................................................................................... 30
2.5.2 User Logout ......................................................................................................................... 30
2.6 Adding and Connecting the IP Cameras ........................................................................................ 32
2.6.1 Activating the IP Camera ..................................................................................................... 32
2.6.2 Adding the Online IP Cameras............................................................................................. 33
2.6.3 Editing the Connected IP Cameras and Configuring Customized Protocols ........................ 37
Chapter 3 Live View ............................................................................................................................. 41
3.1 Introduction of Live View ............................................................................................................. 42
3.2 Operations in Live View Mode ...................................................................................................... 43
3.2.1 Using the Mouse in Live View ............................................................................................. 43
3.2.2 Using an Auxiliary Monitor ................................................................................................. 44
3.2.3 Quick Setting Toolbar in Live View Mode .......................................................................... 45
3.3 Adjusting Live View Settings ........................................................................................................ 48
3.4 Channel-Zero Encoding ................................................................................................................. 50
Chapter 4 PTZ Controls ...................................................................................................................... 51
4.1 Configuring PTZ Settings .............................................................................................................. 52
4.2 Setting PTZ Presets, Patrols & Patterns......................................................................................... 53
4.2.1 Customizing Presets ............................................................................................................. 53
4.2.2 Calling Presets ..................................................................................................................... 53
4.2.3 Customizing Patrols ............................................................................................................. 54
4.2.4 Calling Patrols ..................................................................................................................... 55
4.2.5 Customizing Patterns ........................................................................................................... 56
4.2.6 Calling Patterns .................................................................................................................... 57
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4.2.7 Customizing Linear Scan Limit ........................................................................................... 57
4.2.8 Calling Linear Scan ............................................................................................................. 58
4.2.9 One-touch Park .................................................................................................................... 59
4.3 PTZ Control Panel ......................................................................................................................... 61
Chapter 5 Recording Settings.............................................................................................................. 62
5.1 Configuring Parameters ................................................................................................................. 63
5.2 Configuring Recording Schedule .................................................................................................. 66
5.3 Configuring Motion Detection Recording ..................................................................................... 70
5.4 Configuring Alarm Triggered Recording ....................................................................................... 72
5.5 Manual Recording ......................................................................................................................... 74
5.6 Configuring Holiday Recording .................................................................................................... 75
5.7 Configuring Redundant Recording ................................................................................................ 76
5.8 Configuring HDD Group for Recording ........................................................................................ 78
5.9 Files Protection .............................................................................................................................. 79
5.9.1 Locking the Recording Files ................................................................................................ 79
5.9.2 Setting HDD Property to Read-only .................................................................................... 81
Chapter 6 Playback .............................................................................................................................. 83
6.1 Playing Back Record Files ............................................................................................................ 84
6.1.1 Instant Playback ................................................................................................................... 84
6.1.2 Playing Back by Normal Search .......................................................................................... 84
6.1.3 Playing back by Smart Playback .......................................................................................... 87
6.1.4 Playing Back by Event Search ............................................................................................. 90
6.1.5 Playing Back by Tag ............................................................................................................ 91
6.1.6 Playing Back by Sub-periods ............................................................................................... 94
6.1.7 Playing Back by System Logs ............................................................................................. 94
6.1.8 Playing Back External File .................................................................................................. 96
6.1.9 Playing Back Pictures .......................................................................................................... 97
6.2 Auxiliary Functions of Playback ................................................................................................... 98
6.2.1 Playing Back Frame by Frame ............................................................................................. 98
6.2.2 Thumbnails View ................................................................................................................. 98
6.2.3 Fast View ............................................................................................................................. 99
6.2.4 Digital Zoom ........................................................................................................................ 99
6.2.5 File Management ............................................................................................................... 100
Chapter 7 Backup .............................................................................................................................. 101
7.1 Backing up Record Files ............................................................................................................. 102
7.1.1 Quick Export ...................................................................................................................... 102
7.1.2 Backing up by Normal Video/Picture Search ..................................................................... 103
7.1.3 Backing up by Event Search .............................................................................................. 105
7.1.4 Backing up Video Clips or Captured Playback Pictures .................................................... 106
7.2 Managing Backup Devices .......................................................................................................... 107
7.3 Hot Spare Device Backup............................................................................................................ 109
7.3.1 Setting Hot Spare Device ................................................................................................... 109
7.3.2 Setting Working Device ..................................................................................................... 110
7.3.3 Managing Hot Spare System.............................................................................................. 110
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Chapter 8 Alarm Settings .................................................................................................................. 113
8.1 Setting Motion Detection Alarm .................................................................................................. 114
8.2 Setting Sensor Alarms ................................................................................................................. 116
8.3 Detecting Video Loss Alarm ........................................................................................................ 119
8.4 Detecting Video Tampering Alarm .............................................................................................. 120
8.5 Handling Exceptions Alarm ......................................................................................................... 122
8.6 Setting Alarm Response Actions ................................................................................................. 123
8.7 Triggering or Clearing Alarm Output Manually ................................................................ .......... 126
Chapter 9 VCA Alarm ....................................................................................................................... 127
9.1 Face Detection ............................................................................................................................. 128
9.2 Vehicle Detection ........................................................................................................................ 129
9.3 Line Crossing Detection ................................................................................................ .............. 130
9.4 Intrusion Detection ...................................................................................................................... 132
9.5 Region Entrance Detection .......................................................................................................... 134
9.6 Region Exiting Detection ............................................................................................................ 135
9.7 Loitering Detection ...................................................................................................................... 135
9.8 People Gathering Detection ......................................................................................................... 135
9.9 Fast Moving Detection ................................................................................................................ 135
9.10 Parking Detection ........................................................................................................................ 136
9.11 Unattended Baggage Detection ................................................................................................... 136
9.12 Object Removal Detection........................................................................................................... 136
9.13 Audio Exception Detection ......................................................................................................... 137
9.14 Sudden Scene Change Detection ................................................................................................. 138
9.15 Defocus Detection ....................................................................................................................... 138
9.16 PIR Alarm .................................................................................................................................... 138
Chapter 10 VCA Search ...................................................................................................................... 139
10.1 Face Search ................................................................................................................................. 140
10.2 Behavior Search .......................................................................................................................... 142
10.3 Plate Search ................................................................................................................................. 143
10.4 People Counting .......................................................................................................................... 144
10.5 Heat Map ..................................................................................................................................... 145
Chapter 11 Network Settings .............................................................................................................. 147
11.1 Configuring General Settings ...................................................................................................... 148
11.2 Configuring Advanced Settings ................................................................................................... 149
11.2.1 Configuring DDNS ............................................................................................................ 149
11.2.2 Configuring NTP Server .................................................................................................... 153
11.2.3 Configuring SNMP ............................................................................................................ 154
11.2.4 Configuring More Settings................................................................................................. 154
11.2.5 Configuring HTTPS Port ................................................................................................... 155
11.2.6 Configuring Email ............................................................................................................. 157
11.2.7 Configuring NAT ............................................................................................................... 158
11.3 Checking Network Traffic ........................................................................................................... 161
11.4 Configuring Network Detection .................................................................................................. 163
11.4.1 Testing Network Delay and Packet Loss ............................................................................ 163
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11.4.2 Exporting Network Packet ................................................................................................. 163
11.4.3 Checking the Network Status ............................................................................................. 164
11.4.4 Checking Network Statistics .............................................................................................. 165
Chapter 12 RAID ................................................................................................................................. 167
12.1 Configuring Array ....................................................................................................................... 168
12.1.1 Enable RAID ..................................................................................................................... 168
12.1.2 One-Touch Configuration .................................................................................................. 169
12.1.3 Manually Creating Array ................................................................................................... 170
12.2 Rebuilding Array ......................................................................................................................... 173
12.2.1 Automatically Rebuilding Array ........................................................................................ 173
12.2.1 Manually Rebuilding Array ............................................................................................... 174
12.3 Deleting Array ............................................................................................................................. 176
12.4 Checking and Editing Firmware .................................................................................................. 177
Chapter 13 HDD Management............................................................................................................ 178
13.1 Initializing HDDs ........................................................................................................................ 179
13.2 Managing Network HDD ............................................................................................................ 181
13.3 Managing eSATA ........................................................................................................................ 182
13.4 Managing HDD Group ................................................................................................ ................ 184
13.4.1 Setting HDD Groups .......................................................................................................... 184
13.4.2 Setting HDD Property ........................................................................................................ 185
13.5 Configuring Quota Mode............................................................................................................. 187
13.6 Configuring Disk Clone .............................................................................................................. 189
13.7 Checking HDD Status ................................................................................................................. 191
13.7.1 Checking HDD Status in HDD Information Interface ....................................................... 191
13.7.2 Checking HDD Status in HDD Information Interface ....................................................... 191
13.8 HDD Detection ............................................................................................................................ 193
13.9 Configuring HDD Error Alarms .................................................................................................. 195
Chapter 14 Camera Settings ............................................................................................................... 196
14.1 Configuring OSD Settings ........................................................................................................... 197
14.2 Configuring Privacy Mask........................................................................................................... 198
14.3 Configuring Video Parameters .................................................................................................... 199
Chapter 15 NVR Management and Maintenance ............................................................................. 200
15.1 Viewing System Information ....................................................................................................... 201
15.2 Searching & Exporting Log Files ................................................................................................ 202
15.3 Importing/Exporting IP Camera Info ........................................................................................... 204
15.4 Importing/Exporting Configuration Files .................................................................................... 205
15.5 Upgrading System ....................................................................................................................... 206
15.5.1 Upgrading by Local Backup Device .................................................................................. 206
15.5.2 Upgrading by FTP ............................................................................................................. 206
15.6 Restoring Default Settings ........................................................................................................... 207
Chapter 16 Others ................................................................................................................................ 208
16.1 Configuring General Settings ...................................................................................................... 209
16.2 Configuring DST Settings ........................................................................................................... 210
16.3 Configuring More Settings .......................................................................................................... 211
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16.4 Managing User Accounts............................................................................................................. 212
16.4.1 Adding a User .................................................................................................................... 212
16.4.2 Deleting a User .................................................................................................................. 215
16.4.3 Editing a User .................................................................................................................... 215
Chapter 17 Appendix ........................................................................................................................... 218
17.1 Specifications .............................................................................................................................. 219
17.1.1 DS-96000NI-I16 ................................................................................................................ 219
17.1.2 DS-96000NI-I24 ................................................................................................................ 221
17.2 Glossary ....................................................................................................................................... 223
17.3 Troubleshooting ........................................................................................................................... 224
17.4 List of Compatible IP Cameras .................................................................................................... 230
17.4.1 List of Hikvision IP Cameras ............................................................................................. 230
17.4.2 List of Third-party IP Cameras .......................................................................................... 237
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Chapter 1 Introduction
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Network Video Recorder User Manual
No.
Name
Description
1
Panel lock
Locks or unlocks the panel by the key.
2
Shortcut buttons
Exit
● Returns to the previous menu.
● Press it twice quickly to switch the main and auxiliary port.
● In live view mode, press it to enter PTZ control interface.
Menu
● Press it to pop up main menu.
● Hold it for 5 seconds to turn on/off button sound.
● During playback, press it to show/hide control panel.
3
Status indicator
HDD
● Solid red: at least one HDD is installed
● No lit: No HDD is detected.
● Blinking red: HDD is reading/writing.
Tx/Rx
Blinking blue indicates network communication is normal.
4
Power switch
Powers on/off device. Solid blue indicates device is powered on. Solid red
indicates device is shut down.
5
Control buttons
ENTER
● Confirms selection in any of the menu modes.
● Checks the checkbox fields.
● Switches on/off status.
● Plays or pauses the video playing in playback mode.
● Advances the video by a single frame in single-frame playback mode.
● Stops/starts auto switch in auto-switch mode.
DIRECTION
● Navigates between different fields and items in menus.
● In the playback mode, use the Up and Down buttons to speed up and
slow down recorded video. Use the Left and Right buttons to select the
1.1 Front Panel
1.1.1 DS-96000NI-I16 Series
Figure 1. 1 DS-96000NI-I16 Series
Table 1. 1 Description
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Network Video Recorder User Manual
No.
Name
Description
next and previous video files.
● Cycles through channels in live view mode.
● Controls the movement of the PTZ camera in PTZ control mode.
6
USB interfaces
Universal Serial Bus (USB) ports for additional devices such as USB mouse
and USB Hard Disk Drive (HDD).
No.
Name
Description
1
Power switch
Powers on/off device.
2
Status indicator
Power
Solid blue indicates device is powered on. Solid red indicates device
is shut down.
HDD
● Solid red: at least one HDD is installed
● No lit: No HDD is detected.
● Blinking red: HDD is reading/writing.
Tx/Rx
Blinking blue indicates network communication is normal.
Ready
Solid blue indicates device runs properly.
Alarm
Solid red indicates alarm occurs.
3
USB interface
Universal Serial Bus (USB) ports for additional devices such as USB
mouse and USB Hard Disk Drive (HDD).
4
Panel lock
Locks or unlocks the panel by the key.
5
HDD sequence indicator
Shows the HDD installation slot.
1.1.2 DS-96000NI-I24 Series
Figure 1. 2 DS-96000NI-I24 Series
Table 1. 2 Panel Description
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Name
Action
Description
Left-Click
Single-Click
Live view: Select channel and show the quick set menu.
Menu: Select and enter.
Double-Click
Live view: Switch between single-screen and multi-screen.
Click and Drag
PTZ control: pan, tilt and zoom.
Video tampering, privacy mask and motion detection: Select target area.
Digital zoom-in: Drag and select target area.
Live view: Drag channel/time bar.
Right-Click
Single-Click
Live view: Show menu.
Menu: Exit current menu to upper level menu.
Scroll-Wheel
Scrolling up
Live view: Previous screen.
Menu: Previous item.
Scrolling down
Live view: Next screen.
Menu: Next item.
1.2 USB Mouse Operation
A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this NVR. To use a USB mouse:
1. Plug USB mouse into one of the USB interfaces on the front panel of the NVR.
2. The mouse should automatically be detected. If in a rare case that the mouse is not detected, the possible
reason may be that the two devices are not compatible, please refer to the recommended the device list
from your provider.
The operation of the mouse:
Table 1. 1 Description of the Mouse Control
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Icon
Description
Icon
Description
…
Number
…
English letter
Lowercase/Uppercase
Backspace
Switch the keyboard
Space
Positioning the cursor
Exit
Symbols
Reserved
1.3 Input Method Description
Figure 1. 2 Soft Keyboard (1)
Figure 1. 3 Soft Keyboard (2)
Description of the buttons on the soft keyboard:
Table 1. 2 Description of the Soft Keyboard Icons
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No.
Name
Description
1
HDMI 1/2
HDMI video output connector.
2
Audio in
RCA connector for audio input.
Audio out
RCA connector for audio output.
3
USB 3.0
Universal Serial Bus (USB 3.0) ports for additional devices such as
USB mouse and USB Hard Disk Drive (HDD).
4
LAN
4 10/100/1000 Mbps self-adaptive Ethernet interfaces.
5
eSATA
Connects external SATA HDD, CD/DVD-RM.
6
VGA
DB9 connector for VGA output.
7
Mini SAS
Connector for mini SAS.
8
Reset
Reset button.
9
RS-232
Connector for RS-232 devices.
10
Alarm in
Connector for alarm input.
Alarm out
Connector for alarm output.
RS-485
Connector for RS-485 devices.
KB
Connector for keyboard.
11
GND
Ground (needs to be connected when NVR starts up).
12
Fans
Two fans.
Power supplies
Two power supplies.
1.4 Rear Panel
Purpose:
The interfaces of DS-96000NI-I16 and DS-96000NI-I24 are the same. Here we take the example of
DS-96000NI-I16 series to introduce the rear panel.
Figure 1. 3 DS-96000NI-I16 Series
Table 1. 3 Panel Description
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Network Video Recorder User Manual
Chapter 2 Getting Started
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2.1 Starting Up and Shutting Down the NVR
Purpose:
Proper startup and shutdown procedures are crucial to expanding the life of the NVR.
Before you start:
Check that the voltage of the extra power supply is the same with the NVR’s requirement, and the ground
connection is working properly.
2.1.1 Starting up
Steps:
1. Check the power supply is plugged into an electrical outlet. It is HIGHLY recommended that an
Uninterruptible Power Supply (UPS) be used in conjunction with the device. The Power indicator LED on
the front panel should be red, indicating the device gets the power supply.
2. Press the POWER button on the front panel. The Power indicator should turn blue indicating that the unit
begins to start up.
3. After startup, the Power indicator LED remains blue. A splash screen with the status of the HDD appears on
the monitor. The row of icons at the bottom of the screen shows the HDD status. ‘X’ means that the HDD is
not installed or cannot be detected.
2.1.2 Shutting down
Steps:
There are two proper ways to shut down the NVR.
OPTION 1: Standard shutdown
1. Enter the Shutdown menu.
Menu > Shutdown
Figure 2. 1 Shutdown Menu
2. Click the Shutdown button.
3. Click the Yes button.
OPTION 2: By operating the front panel
1. Hold the POWER button on the front panel for 3 seconds.
2. Enter the administrator’s user name and password in the dialog box for authentication.
3. Click the Yes button.
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Do not press the POWER button again when the system is shutting down.
2.1.3 Rebooting
Purpose:
In the Shutdown menu, you can also reboot the NVR.
Steps:
1. Enter the Shutdown menu by clicking Menu > Shutdown.
2. Click the Logout button to lock the NVR or the Reboot button to reboot the NVR.
2.2 Activating Your Device
Purpose:
For the first-time access, you need to activate the device by setting an admin password. No operation is allowed
before activation. You can also activate the device via Web Browser, SADP or Client Software.
Steps:
1. Input the same password in the text field of Create New Password and Confirm New Password.
Figure 2. 2 Set Admin Password
STRONG PASSWORD RECOMMENDED–We highly recommend you create a strong password of
your own choosing (Using a minimum of 8 characters, including at least three of the following categories:
upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your
product. And we recommend you reset your password regularly, especially in the high security system, resetting
the password monthly or weekly can better protect your product.
2. Click OK to save the password and activate the device.
For the old version device, if you update it to the new version, the following dialog box will pop up once the
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device starts up. You can click YES and follow the wizard to set a strong password.
Figure 2. 3 Warning Dialog Box
If Admin’s password is modified, the following menu pops up. Optionally, click the Yes button to duplicate the
password to IP cameras that are connected with default protocol.
Figure 2. 4 Attention Interface
2.3 Using the Unlock Pattern for Login
For the Admin user, you can configure the unlock pattern for device login.
2.3.1 Configuring the Unlock Pattern
After the device is activated, you can enter the following interface to configure the device unlock pattern.
Figure 2. 5 Set Unlock Pattern
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Steps:
1. Use the mouse to draw a pattern among the 9 dots on the screen. Release the mouse when the pattern is done.
Figure 2. 6 Draw the Pattern
Connect at least 4 dots to draw the pattern.
Each dot can be connected for once only.
2. Draw the same pattern again to confirm it. When the two patterns match, the pattern is configured
successfully.
Figure 2. 7 Confirm the Pattern
If the two patterns are different, you must set the pattern again.
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Figure 2. 8 Re-set the Pattern
2.3.2 Logging in via Unlock Pattern
Only the admin user has the permission to unlock the device.
Please configure the pattern first before unlocking. Please refer to chapter 2.3.1 Configuring the Unlock
Pattern.
Steps:
1. Right click the mouse on the screen and select the menu to enter the interface.
Figure 2. 9 Draw the Unlock Pattern
2. Draw the pre-defined pattern to unlock to enter the menu operation.
If you have forgotten your pattern, you can select the Forget My Pattern or Switch User option to enter the
normal login dialog box.
When the pattern you draw is different from the pattern you have configured, you should try again.
If you have drawn the wrong pattern for more than 5 times, the system will switch to the normal login mode
automatically.
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Figure 2. 10 Normal Login Dialog Box
2.4 Using Wizard for Basic Configuration
By default, the Setup Wizard starts once the NVR has loaded, as shown in Figure 2. 11.
Figure 2. 11 Start Wizard Interface
Operating the Setup Wizard:
1. The Setup Wizard can walk you through some important settings of the NVR. If you don’t want to use the
Setup Wizard at that moment, click the Cancel button. You can also choose to use the Setup Wizard next
time by leaving the “Start wizard when the device starts?” checkbox checked.
2. Click Next button to enter the date and time settings window, as shown in Figure 2. 12.
Figure 2. 12 Date and Time Settings
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3. After the time settings, click Next button which takes you back to the Network Setup Wizard window, as
shown in the following figure.
Figure 2. 13 Network Setting
4. Click Next button after you configured the basic network parameters. Then you will enter the Advanced
Network Parameter interface. You can enable UPnP, DDNS and set other ports according to your need.
Figure 2. 14 Advanced Network Parameters
5. Click Next button after you configured the network parameters, which takes you to the RAID configuration
window.
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Figure 2. 15 Array Management
6. Click Next button to enter the Array Management window.
Figure 2. 16 Array Management
7. Click Next button after you configured the network parameters, which takes you to the HDD Management
window, shown in Figure 2. 17.
Figure 2. 17 HDD Management
8. To initialize the HDD, click the Init button. Initialization removes all the data saved in the HDD.
9. Click Next button. You enter the Adding IP Camera interface.
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10. Click Search to search the online IP Camera and the Security status shows whether it is active or inactive.
Before adding the camera, make sure the IP camera to be added is in active status.
If the camera is in inactive status, you can click the inactive icon of the camera to set the password to
activate it. You can also select multiple cameras from the list and click the One-touch Activate to activate
the cameras in batch.
Click the Add to add the camera.
Figure 2. 18 Search for IP Cameras
When you check the checkbox of Enable H.265, the NVR can automatically switch to the H.265 stream of IP
camera (which supports H.265 video format) for the initial access.
11. Click Next button. Configure the recording for the added IP Cameras.
Figure 2. 19 Record Settings
12. Click OK to complete the startup Setup Wizard.
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