Hikvision DS-7604NI-K1-4P Service Manual
Network Video Recorder
User Manual
UD04699B
Network Video Recorder User Manual
User Manual
COPYRIGHT © 2017 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the properties of
Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be
“Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced,
changed, translated, or distributed, partially or wholly, by any means, without the prior written
permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties,
guarantees or representations, express or implied, regarding to the Manual.
About this Manual
This Manual is applicable to Network Video Recorder (NVR).
The Manual includes instructions for using and managing the product. Pictures, charts, images and
all other information hereinafter are for description and explanation only. The information
contained in the Manual is subject to change, without notice, due to firmware updates or other
reasons. Please find the latest version in the company website
(http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the properties of Hikvision in various
jurisdictions. Other trademarks and logos mentioned below are the properties of their respective
owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS
HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS,
AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS,
EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE
USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY
AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL
OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER
ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL
PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS
THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS
USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS.
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Network Video Recorder User Manual
Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his
own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and
comply therefore with the applicable harmonized European standards listed under the
EMC Directive 2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as
unsorted municipal waste in the European Union. For proper recycling, return this
product to your local supplier upon the purchase of equivalent new equipment, or
dispose of it at designated collection points. For more information see: www.recyclethis.info
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of
as unsorted municipal waste in the European Union. See the product documentation for
specific battery information. The battery is marked with this symbol, which may include
lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the
battery to your supplier or to a designated collection point. For more information see:
www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.
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Network Video Recorder User Manual
Series
Model
DS-9600NI-I8
DS-9608NI-I8
DS-9616NI-I8
DS-9632NI-I8
DS-9664NI-I8
DS-9600NI-I16
DS-9616NI-I16
DS-9632NI-I16
DS-9664NI-I16
DS-8600NI-I8
DS-8608NI-I8
DS-8616NI-I8
DS-8632NI-I8
DS-8664NI-I8
DS-7600NI-I2
DS-7608NI-I2
DS-7616NI-I2
DS-7632NI-I2
DS-7600NI-I2/P
DS-7608NI-I2/8P
DS-7616NI-I2/16P
DS-7632NI-I2/16P
DS-7700NI-I4
DS-7708NI-I4
DS-7716NI-I4
DS-7732NI-I4
DS-7700NI-I4/P
DS-7708NI-I4/8P
DS-7716NI-I4/16P
DS-7732NI-I4/16P
DS-8600NI-K8
DS-8608NI-K8
DS-8616NI-K8
DS-8632NI-K8
DS-7700NI-K4
DS-7708NI-K4
DS-7716NI-K4
DS-7732NI-K4
DS-7700NI-K4/P
DS-7708NI-K4/8P
DS-7716NI-K4/16P
Applicable Models
This manual is applicable to the models listed in the following table.
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DS-7732NI-K4/16P
DS-7600NI-K2
DS-7608NI-K2
DS-7616NI-K2
DS-7632NI-K2
DS-7600NI-K2/P
DS-7608NI-K2/8P
DS-7616NI-K2/16P
DS-7632NI-K2/16P
DS-7600NI-K1
DS-7604NI-K1
DS-7608NI-K1
DS-7616NI-K1
DS-7600NI-K1/4P
DS-7604NI-K1/4P
Symbol
Description
Provides additional information to emphasize or supplement
important points of the main text.
Indicates a potentially hazardous situation, which if not avoided,
could result in equipment damage, data loss, performance
degradation, or unexpected results.
Indicates a hazard with a high level of risk, which if not avoided, will
result in death or serious injury.
Symbol Conventions
The symbols that may be found in this document are defined as follows.
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Network Video Recorder User Manual
Safety Instructions
Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.
In the use of the product, you must be in strict compliance with the electrical safety
regulations of the nation and region. Please refer to technical specifications for detailed
information.
Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power
Source with 100~240 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to
technical specifications for detailed information.
Do not connect several devices to one power adapter as adapter overload may cause
over-heating or a fire hazard.
Please make sure that the plug is firmly connected to the power socket.
If smoke, odor or noise rise from the device, turn off the power at once and unplug the power
cable, and then please contact the service center.
Preventive and Cautionary Tips
Before connecting and operating your device, please be advised of the following tips:
Ensure unit is installed in a well-ventilated, dust-free environment.
Unit is designed for indoor use only.
Keep all liquids away from the device.
Ensure environmental conditions meet factory specifications.
Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of
dropping it may cause damage to the sensitive electronics within the unit.
Use the device in conjunction with an UPS if possible.
Power down the unit before connecting and disconnecting accessories and peripherals.
A factory recommended HDD should be used for this device.
Improper use or replacement of the battery may result in hazard of explosion. Replace with
the same or equivalent type only. Dispose of used batteries according to the instructions
provided by the battery manufacturer.
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Network Video Recorder User Manual
Product Key Features
General
Connectable to network cameras, network dome and encoders.
Connectable to the third-party network cameras like ACTI, Arecont, AXIS, Bosch, Brickcom,
Canon, PANASONIC, Pelco, SAMSUNG, SANYO, SONY, Vivotek and ZAVIO, and cameras that
adopt ONVIF or PSIA protocol.
Connectable to the smart IP cameras.
H.265+/H.265/ H.264+/H.264/MPEG4 video formats
PAL/NTSC adaptive video inputs.
Each channel supports dual-stream.
Up to 8/16/32/64 network cameras can be added according to different models.
Independent configuration for each channel, including resolution, frame rate, bit rate, image
quality, etc.
The quality of the input and output record is configurable.
Local Monitoring
HDMI/VGA1 and HDMI2/VGA2 outputs provided for DS-9600NI and DS-8600NI series NVR.
HDMI and VGA outputs provided for DS-7600NI and DS-7700NI series NVR.
HDMI Video output at up to 4K resolution and VGA video output at up to 2K resolution.
Multiple screen display in live view is supported, and the display sequence of channels is
adjustable.
Live view screen can be switched in group. Manual switch and auto-switch are provided and
the auto-switch interval is configurable.
3D positioning supported by I series NVR in live view.
Configurable main stream and sub-stream for the live view.
Quick setting menu is provided for live view.
POS information overlay on live view by I series NVR.
Motion detection, video tampering, video exception alert and video loss alert functions.
Privacy mask.
Multiple PTZ protocols supported; PTZ preset, patrol and pattern.
Zooming in by clicking the mouse and PTZ tracing by dragging mouse.
HDD Management
Up to 16 SATA hard disks and 1 eSATA disk can be connected for DS-9600NI-I16, up to 8 SATA
hard disks and 1 eSATA disk can be connected for DS-9600NI-I8, DS-8600NI-I8 and
DS-8600NI-K8, 4 SATA hard disks for DS-7700NI, 2 SATA hard disks for DS-7600NI-I2/K2 (/P),
and 1 SATA hard disk for DS-7600NI-K1 (/P) series NVR.
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Up to 6TB storage capacity for each disk supported.
Supports 8 network disks (NAS/IP SAN disk).
Supports S.M.A.R.T. and bad sector detection.
HDD group management.
Supports HDD standby function.
HDD property: redundancy, read-only, read/write (R/W).
HDD quota management; different capacity can be assigned to different channel.
For DS-9600NI-I8 and DS-9600NI-I16 series, RAID0, RAID1, RAID5, RAID6 and RAID 10 are
supported.
Hot-swappable RAID storage scheme, and can be enabled and disabled on your demand. And
16 arrays can be configured.
DS-9600NI-I8, DS-8600NI-I8 and DS-9600NI-I16 series NVR support disk clone to the eSATA
disk.
Recording, Capture and Playback
The capture is supported by I series NVR only.
Holiday recording schedule configuration.
Continuous and event video recording parameters.
Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm
VCA, and POS (for I series NVR only).
8 recording time periods with separated recording types.
POS information overlay on image by I series NVR.
Pre-record and post-record for alarm, motion detection for recording, and pre-record time for
schedule and manual recording.
Searching record files and captured pictures by events (alarm input/motion detection).
Tag adding for record files, searching and playing back by tags.
Locking and unlocking record files.
Local redundant recording and capture.
Provide new playback interface with easy and flexible operation.
Searching and playing back record files by channel number, recording type, start time, end
time, etc.
Supports the playback by main stream or sub stream. ( I series NVR)
Smart search for the selected area in the video.
Zooming in when playback.
Reverse playback of multi-channel.
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Network Video Recorder User Manual
Supports pause, play reverse, speed up, speed down, skip forward, and skip backward when
playback, and locating by dragging the mouse.
Supports thumbnails view and fast view during playback.
Up to 16-ch synchronous playback at 1080p real time.
Supports playback by transcoded stream.
Manual capture, continuous capture of video images and playback of captured pictures.
Supports enabling H.264+ to ensure high video quality with lowered bitrate.
Backup
Export video data by USB, SATA or eSATA device (for DS-9600NI-I8, DS-8600NI-I8 and
DS-9600NI-I16 only).
Export video clips when playback.
Management and maintenance of backup devices.
Either Normal or Hot Spare working mode is configurable to constitute an N+1 hot spare
system.
Alarm and Exception
Configurable arming time of alarm input/output.
Alarm for video loss, motion detection, tampering, abnormal signal, video input/output
standard mismatch, illegal login, network disconnected, IP confliction, abnormal
record/capture, HDD error, and HDD full, etc.
POS triggered alarm supported by I series NVR.
VCA detection alarm is supported.
VCA search for face detection, vehicle plate, behavior analysis, people counting and heat map.
Connectable to the thermal network camera. (I series NVR)
Supports the advanced search for fire/ship/temperature/temperature difference detection
triggered alarm and the recorded video files and pictures (I series NVR)
Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email
and alarm output.
Automatic restore when system is abnormal.
Other Local Functions
Operable by front panel, mouse, remote control, or control keyboard.
Three-level user management; admin user is allowed to create many operating accounts and
define their operating permission, which includes the limit to access any channel.
Admin password resetting by exporting/importing the GUID file.
Operation, alarm, exceptions and log recording and searching.
Manually triggering and clearing alarms.
Import and export of device configuration information.
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Network Functions
Two self-adaptive 10M/100M/1000Mbps network interfaces for DS-9600NI, DS-8600NI,
DS-7700NI-I4 and DS-7700NI-K4, and the multi-address and network fault tolerance working
modes are configurable.
One self-adaptive 10M/100M/1000Mbps network interface for DS-7600NI-K2/I2 (/P),
DS-7700NI-I4/P and DS-7700NI-K4/P.
One self-adaptive 10M/100Mbps network interface for DS-7600NI-K1 (/P).
Four independent PoE network interfaces are provided for /4P models, eight independent PoE
network interfaces for the /8P models, and sixteen independent PoE network interfaces for the
/16P models.
Long distance (100-300 m) network transmission via PoE (for /P models).
IPv6 is supported.
TCP/IP protocol, DHCP, DNS, DDNS, NTP, SADP, SMTP, SNMP, NFS, and iSCSI are supported.
TCP, UDP and RTP for unicast.
Auto/Manual port mapping by UPnP
TM
.
Support access by Hik-Connect.
Remote web browser access by HTTPS ensures high security.
The ANR (Automatic Network Replenishment) function is supported, it enables the IP camera
save the recording files in the local storage when the network is disconnected, and
synchronizes the files to the NVR when the network is resumed.
Remote reverse playback via RTSP.
Supports accessing by the platform via ONVIF.
Remote search, playback, download, locking and unlocking of the record files, and support
downloading files broken transfer resume.
Remote parameters setup; remote import/export of device parameters.
Remote viewing of the device status, system logs and alarm status.
Remote keyboard operation.
Remote HDD formatting and program upgrading.
Remote system restart and shutdown.
RS-232, RS-485 transparent channel transmission.
Alarm and exception information can be sent to the remote host
Remotely start/stop recording.
Remotely start/stop alarm output.
Remote PTZ control.
Remote JPEG capture.
Virtual host function is provided to get access and manage the IP camera directly.
Two-way audio and voice broadcasting.
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Network Video Recorder User Manual
Embedded WEB server.
Development Scalability:
SDK for Windows system.
Source code of application software for demo.
Development support and training for application system.
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Network Video Recorder User Manual
TABLE OF CONTENTS
Chapter 1 Introduction ................................................................................................................... 18
1.1 Front Panel ....................................................................................................................... 18
1.1.1 DS-9600NI Series ..................................................................................................... 18
1.1.2 DS-8600NI-I8 Series ................................................................................................. 22
1.1.3 DS-8600NI-K8 and DS-7700NI Series ...................................................................... 26
1.1.4 DS-7600NI Series ..................................................................................................... 28
1.2 IR Remote Control Operations ......................................................................................... 28
1.3 USB Mouse Operation ...................................................................................................... 34
1.4 Input Method Description ................................................................................................ 35
1.5 Rear Panel ........................................................................................................................ 36
1.5.1 DS-9600NI and DS-8600NI Series ............................................................................ 36
1.5.2 DS-7600NI Series ..................................................................................................... 37
1.5.3 DS-7700NI Series ..................................................................................................... 40
Chapter 2 Getting Started .............................................................................................................. 42
2.1 Device Startup and Activation .......................................................................................... 42
2.1.1 Starting Up and Shutting Down the NVR ................................................................ 42
2.1.2 Activating Your Device ............................................................................................. 43
2.1.3 Using the Unlock Pattern for Login ......................................................................... 45
2.1.4 Login and Logout ..................................................................................................... 48
2.1.5 Resetting Your Password ......................................................................................... 49
2.2 Using Wizard for Basic Configuration ............................................................................... 50
2.3 Adding and Connecting the IP Cameras ........................................................................... 56
2.3.1 Activating the IP Camera ......................................................................................... 56
2.3.2 Adding the Online IP Cameras ................................................................................. 57
2.3.3 Editing the Connected IP Cameras and Configuring Customized Protocols ........... 62
2.3.4 Editing IP Cameras Connected to the PoE Interfaces .............................................. 66
2.3.5 Configuring PoE Interface ........................................................................................ 68
Chapter 3 Live View ....................................................................................................................... 70
3.1 Introduction of Live View ................................................................................................. 70
3.2 Operations in Live View Mode ......................................................................................... 71
3.2.1 Front Panel Operation on Live View ....................................................................... 72
3.2.2 Using the Mouse in Live View ................................................................................. 72
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3.2.3 Using an Auxiliary Monitor ...................................................................................... 73
3.2.4 Quick Setting Toolbar in Live View Mode ............................................................... 74
3.2.5 Fisheye Expansion View .......................................................................................... 76
3.3 Adjusting Live View Settings ............................................................................................ 78
3.4 Channel-zero Encoding..................................................................................................... 80
Chapter 4 PTZ Controls ................................................................................................................. 81
4.1 Configuring PTZ Settings .................................................................................................. 81
4.2 Setting PTZ Presets, Patrols & Patterns ............................................................................ 83
4.2.1 Customizing Presets ................................................................................................ 83
4.2.2 Calling Presets ......................................................................................................... 83
4.2.3 Customizing Patrols ................................................................................................. 84
4.2.4 Calling Patrols .......................................................................................................... 85
4.2.5 Customizing Patterns .............................................................................................. 86
4.2.6 Calling Patterns ....................................................................................................... 87
4.2.7 Customizing Linear Scan Limit ................................................................................. 87
4.2.8 Calling Linear Scan ................................................................................................... 88
4.2.9 One-touch Park ....................................................................................................... 89
4.3 PTZ Control Panel ............................................................................................................. 91
Chapter 5 Recording and Capture Settings ................................................................................. 93
5.1 Configuring Parameters .................................................................................................... 93
5.2 Configuring Recording and Capture Schedule ................................................................. 97
5.3 Configuring Motion Detection Recording and Capture ................................................. 101
5.4 Configuring Alarm Triggered Recording and Capture .................................................... 103
5.5 Configuring VCA Event Recording .................................................................................. 105
5.6 Manual Recording and Continuous Capture .................................................................. 107
5.7 Configuring Holiday Recording and Capture .................................................................. 109
5.8 Configuring Redundant Recording and Capture ............................................................ 111
5.9 Configuring HDD Group for Recording and Capture ...................................................... 113
5.10 Files Protection ............................................................................................................ 114
5.10.1 Locking the Recording Files ................................................................................. 114
5.10.2 Setting HDD Property to Read-only .................................................................... 116
Chapter 6 Playback ....................................................................................................................... 118
6.1 Playing Back Record Files ............................................................................................... 118
6.1.1 Instant Playback .................................................................................................... 118
6.1.2 Playing Back by Normal Search ............................................................................. 118
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6.1.3 Playing back by Smart Search................................................................................ 122
6.1.4 Playing Back by Event Search ................................................................................ 125
6.1.5 Playing Back by Tag ............................................................................................... 127
6.1.6 Playing Back by Sub-periods ................................................................................. 129
6.1.7 Playing Back by System Logs ................................................................................. 130
6.1.8 Playing Back External File ...................................................................................... 132
6.1.9 Playing Back Pictures ............................................................................................. 133
6.2 Auxiliary Functions of Playback ...................................................................................... 134
6.2.1 Playing Back Frame by Frame ............................................................................... 134
6.2.2 Thumbnails View................................................................................................... 134
6.2.3 Fast View ............................................................................................................... 135
6.2.4 Digital Zoom .......................................................................................................... 135
6.2.5 File Management .................................................................................................. 136
Chapter 7 Backup .......................................................................................................................... 137
7.1 Backing up Record Files .................................................................................................. 137
7.1.1 Quick Export .......................................................................................................... 137
7.1.2 Backing up by Normal Video/Picture Search ........................................................ 139
7.1.3 Backing up by Event Search ................................................................................... 142
7.1.4 Backing up Video Clips or Captured Playback Pictures ......................................... 143
7.2 Managing Backup Devices .............................................................................................. 144
7.3 Hot Spare Device Backup ............................................................................................... 145
7.3.2 Setting Hot Spare Device ....................................................................................... 145
7.3.3 Setting Working Device ......................................................................................... 146
7.3.4 Managing Hot Spare System ................................................................................. 146
Chapter 8 Alarm Settings ............................................................................................................. 149
8.1 Setting Motion Detection Alarm .................................................................................... 149
8.2 Setting Sensor Alarms .................................................................................................... 151
8.3 Detecting Video Loss Alarm ........................................................................................... 154
8.4 Detecting Video Tampering Alarm ................................................................................. 156
8.5 Handling Exceptions Alarm ............................................................................................ 158
8.6 Setting Alarm Response Actions .................................................................................... 159
8.7 Triggering or Clearing Alarm Output Manually .............................................................. 163
Chapter 9 POS Configuration ...................................................................................................... 164
9.1 Configuring POS Settings ................................................................................................ 164
9.2 Configuring Overlay Channel .......................................................................................... 169
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9.3 Configuring POS Privacy Information Filtering............................................................... 170
9.4 Configuring POS Alarm ................................................................................................... 170
Chapter 10 VCA Alarm ................................................................................................................ 173
10.1 Face Detection.............................................................................................................. 173
10.2 Vehicle Detection ......................................................................................................... 175
10.3 Line Crossing Detection ................................................................................................ 176
10.4 Intrusion Detection ...................................................................................................... 179
10.5 Region Entrance Detection .......................................................................................... 181
10.6 Region Exiting Detection .............................................................................................. 182
10.7 Unattended Baggage Detection ................................................................................... 182
10.8 Object Removal Detection ........................................................................................... 183
10.9 Audio Exception Detection ........................................................................................... 183
10.10 Sudden Scene Change Detection ............................................................................... 184
10.11 Defocus Detection ...................................................................................................... 185
10.12 PIR Alarm .................................................................................................................... 185
Chapter 11 VCA Search ................................................................................................................ 186
11.1 Face Search ................................................................................................................... 186
11.2 Behavior Search ............................................................................................................ 187
11.3 Plate Search .................................................................................................................. 189
11.4 People Counting ........................................................................................................... 190
11.5 Heat Map ...................................................................................................................... 191
11.6 Advanced Search .......................................................................................................... 193
Chapter 12 Network Settings ...................................................................................................... 195
12.1 Configuring General Settings ....................................................................................... 195
12.2 Configuring Advanced Settings .................................................................................... 197
12.2.1 Configuring Hik-Connect ..................................................................................... 197
12.2.2 Configuring DDNS ................................................................................................ 199
12.2.3 Configuring NTP Server ....................................................................................... 200
12.2.4 Configuring SNMP ............................................................................................... 201
12.2.5 Configuring More Settings .................................................................................. 202
12.2.6 Configuring HTTPS Port ....................................................................................... 203
12.2.7 Configuring Email ................................................................................................ 205
12.2.8 Configuring NAT .................................................................................................. 207
12.2.9 Configuring Virtual Host ..................................................................................... 209
12.3 Checking Network Traffic ............................................................................................. 210
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12.4 Configuring Network Detection ................................................................................... 212
12.4.1 Testing Network Delay and Packet Loss .............................................................. 212
12.4.2 Exporting Network Packet ................................................................................... 212
12.4.3 Checking the Network Status .............................................................................. 213
12.4.4 Checking Network Statistics ................................................................................ 214
Chapter 13 RAID ........................................................................................................................... 216
13.1 Configuring Array ......................................................................................................... 216
13.1.2 Enable RAID ......................................................................................................... 217
13.1.3 One-touch Configuration .................................................................................... 218
13.1.4 Manually Creating Array ..................................................................................... 219
13.2 Rebuilding Array ........................................................................................................... 222
13.2.2 Automatically Rebuilding Array ........................................................................... 222
13.2.3 Manually Rebuilding Array .................................................................................. 223
13.3 Deleting Array .............................................................................................................. 225
13.4 Checking and Editing Firmware ................................................................................... 226
Chapter 14 HDD Management ................................................................................................... 227
14.1 Initializing HDDs ........................................................................................................... 227
14.2 Managing Network HDD .............................................................................................. 229
14.3 Managing eSATA ........................................................................................................... 231
14.4 Managing HDD Group .................................................................................................. 232
14.4.1 Setting HDD Groups ............................................................................................ 232
14.4.2 Setting HDD Property .......................................................................................... 233
14.5 Configuring Quota Mode ............................................................................................. 235
14.6 Configuring Disk Clone ................................................................................................. 237
14.7 Checking HDD Status .................................................................................................... 239
14.8 HDD Detection ............................................................................................................. 241
14.9 Configuring HDD Error Alarms ..................................................................................... 243
Chapter 15 Camera Settings ........................................................................................................ 244
15.1 Configuring OSD Settings ............................................................................................. 244
15.2 Configuring Privacy Mask ............................................................................................. 245
15.3 Configuring Video Parameters ..................................................................................... 247
Chapter 16 NVR Management and Maintenance .................................................................... 248
16.1 Viewing System Information ........................................................................................ 248
16.2 Searching & Exporting Log Files ................................................................................... 249
16.3 Importing/Exporting IP Camera Info ............................................................................ 251
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16.4 Importing/Exporting Configuration Files ..................................................................... 252
16.5 Upgrading System ......................................................................................................... 253
16.5.1 Upgrading by Local Backup Device ...................................................................... 253
16.5.2 Upgrading by FTP ................................................................................................ 253
16.6 Restoring Default Settings ............................................................................................ 255
Chapter 17 Others ......................................................................................................................... 256
17.1 Configuring RS-232 Serial Port ..................................................................................... 256
17.2 Configuring General Settings ....................................................................................... 257
17.3 Configuring DST Settings .............................................................................................. 259
17.4 Configuring More Settings ........................................................................................... 260
17.5 Managing User Accounts .............................................................................................. 261
17.5.1 Adding a User ...................................................................................................... 261
17.5.2 Deleting a User .................................................................................................... 264
17.5.3 Editing a User ...................................................................................................... 264
Chapter 18 Appendix ................................................................................................................... 267
18.1 Specifications ............................................................................................................... 267
18.1.1 DS-9600NI-I8 ....................................................................................................... 267
18.1.2 DS-9600NI-I16 ..................................................................................................... 269
18.1.3 DS-8600NI-I8 ....................................................................................................... 271
18.1.4 DS-7600NI-I2 ....................................................................................................... 273
18.1.5 DS-7600NI-I2/P .................................................................................................... 275
18.1.6 DS-7700NI-I4 ....................................................................................................... 277
18.1.7 DS-7700NI-I4/P .................................................................................................... 279
18.1.8 DS-8600NI-K8 ...................................................................................................... 280
18.1.9 DS-7700NI-K4 ...................................................................................................... 283
18.1.10 DS-7700NI-K4/P ................................................................................................. 285
18.1.11 DS-7600NI-K2 .................................................................................................... 287
18.1.12 DS-7600NI-K2/P ................................................................................................. 289
18.1.13 DS-7600NI-K1 .................................................................................................... 291
18.1.14 DS-7604NI-K1/4P ................................................................................................ 293
18.2 Glossary ........................................................................................................................ 295
18.3 Troubleshooting ........................................................................................................... 296
18.4 Summary of Changes ................................................................................................... 304
Version 3.4.92 ................................................................................................................. 304
Version 3.4.91................................................................................................................. 304
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Network Video Recorder User Manual
Version 3.4.90................................................................................................................. 304
Version 3.4.80................................................................................................................. 304
Version 3.4.70 ................................................................................................................. 305
Version 3.4.6 ................................................................................................................... 305
Version 3.4.2 ................................................................................................................... 305
Version 3.3.9 ................................................................................................................... 306
Version 3.3.7 ................................................................................................................... 306
Version 3.3.6 ................................................................................................................... 306
Version 3.3.4 ................................................................................................................... 307
18.5 List of Compatible IP Cameras...................................................................................... 308
18.5.1 List of Hikvision IP Cameras ................................................................................ 308
18.5.2 List of Third-party IP Cameras ............................................................................. 318
18.5.3 List of IP Cameras Connected to PoE by Long Network Cable (100 - 300 m) ..... 322
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Network Video Recorder User Manual
Chapter 1 Introduction
1.1 Front Panel
1.1.1 DS-9600NI Series
Figure 1-1 DS-9600NI-I8 Series
Figure 1-2 DS-9600NI-I16 Series
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Network Video Recorder User Manual
No.
Name
Function Description
1
Status
Indicators
ALARM
Turns red when a sensor alarm is detected.
READY
Turns blue when the device is functioning
properly.
STATUS
Turns blue when device is controlled by an IR
remote.
Turns red when controlled by a keyboard and
purple when IR remote and keyboard is used at
the same time.
HDD
Flickers red when data is being read from or
written to HDD.
MODEM
Reserved for future usage.
Tx/Rx
Flickers blue when network connection is
functioning properly.
GUARD
Turns blue when the device is in armed status;
at this time, an alarm is enabled when an event
is detected.
Turns off when the device is unarmed. The
arm/disarm status can be changed by pressing
and holding on the ESC button for more than 3
seconds in live view mode.
2
IR Receiver
Receiver for IR remote control.
3
Front Panel Lock
Locks or unlocks the panel by the key.
4
DVD-R/W
Slot for DVD-R/W disk.
5
Alphanumeric Buttons
Switches to the corresponding channel in live
view or PTZ control mode.
Inputs numbers and characters in edit mode.
Switches between different channels in
playback mode.
Turns blue when the corresponding channel is
recording; turns red when the channel is in
network transmission status; turns pink when
the channel is recording and transmitting.
Table 1-1 Panel Description
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Network Video Recorder User Manual
No.
Name
Function Description
6
USB Interfaces
Universal Serial Bus (USB) ports for additional
devices such as USB mouse and USB Hard Disk
Drive (HDD).
7
Composite
Keys
ESC
Returns to the previous menu.
Presses for arming/disarming the device in live
view mode.
REC/SHOT
Enters the Manual Record settings menu.
Presses this button followed by a numeric
button to call a PTZ preset in PTZ control
settings.
Turns audio on/off in the playback mode.
PLAY/AUTO
Enters the playback mode.
Automatically scans in the PTZ control menu.
ZOOM+
Zooms in the PTZ camera in the PTZ control
setting.
A/FOCUS+
Adjusts focus in the PTZ Control menu.
Switches between input methods (upper and
lower case alphabet, symbols and numeric
input).
EDIT/IRIS+
Edits text fields. When editing text fields, it also
deletes the character in front of the cursor.
Checks the checkbox in the checkbox fields.
Adjusts the iris of the camera in PTZ control
mode.
Generates video clips for backup in playback
mode.
Enters/exits the folder of USB device and eSATA
HDD.
MAIN/SPOT/Z
OOM-
Switches between main and spot output.
Zooms out the image in PTZ control mode.
F1/ LIGHT
Selects all items on the list when used in a list
field.
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Network Video Recorder User Manual
No.
Name
Function Description
Turns on/off PTZ light (if applicable) in PTZ
control mode.
Switches between play and reverse play in
playback mode.
F2/ AUX
Cycles through tab pages.
Switches between channels in synchronous
playback mode.
MENU/WIPER
Returns to the Main menu (after successful
login).
Presses and holds the button for five seconds to
turn off audible key beep.
Starts wiper (if applicable) in PTZ control mode.
Shows/hides the control interface in playback
mode.
PREV/FOCUS-
Switches between single screen and
multi-screen mode.
Adjusts the focus in conjunction with the
A/FOCUS+ button in PTZ control mode.
PTZ/IRIS-
Enters the PTZ Control mode.
Adjusts the iris of the PTZ camera in PTZ control
mode.
8
Control
Buttons
DIRECTION
Navigates between different fields and items in
menus.
In the playback mode, use the Up and Down
buttons to speed up and slow down recorded
video. Use the Left and Right buttons to select
the next and previous video files.
Cycles through channels in live view mode.
Controls the movement of the PTZ camera in
PTZ control mode.
ENTER
Confirms selection in any of the menu modes.
Checks the checkbox fields.
Plays or pauses the video playing in playback
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Network Video Recorder User Manual
No.
Name
Function Description
mode.
Advances the video by a single frame in
single-frame playback mode.
Stops/starts auto switch in auto-switch mode.
9
JOG SHUTTLE Control
Moves the active selection up and down in a
menu.
Cycles through different channels in live view
mode.
Jumps 30s forward/backward in video files in
the playback mode.
Controls the movement of the PTZ camera in
PTZ control mode.
10
POWER ON/OFF
Long press the button for more than 3 seconds
to turn on/off the NVR.
1.1.2 DS-8600NI-I8 Series
Figure 1-3 DS-8600NI-I8 Series
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Network Video Recorder User Manual
No.
Name
Function Description
1
Status
Indicators
ALARM
Turns red when a sensor alarm is detected.
READY
Turs blue when the device is functioning
properly.
STATUS
Turns blue when device is controlled by an IR
remote.
Turns red when controlled by a keyboard and
purple when IR remote and keyboard is used at
the same time.
HDD
Flickers red when data is being read from or
written to HDD.
MODEM
Reserved for future usage.
Tx/Rx
Flickers blue when network connection is
functioning properly.
GUARD
Turns blue when the device is in armed status; at
this time, an alarm is enabled when an event is
detected.
Turns off when the device is unarmed. The
arm/disarm status can be changed by pressing
and holding on the ESC button for more than 3
seconds in live view mode.
2
IR Receiver
Receiver for IR remote
3
DVD-R/W
Slot for DVD-R/W.
4
Alphanumeric Buttons
Switches to the corresponding channel in live
view or PTZ control mode.
Inputs numbers and characters in edit mode.
Switches between different channels in playback
mode.
Turns blue when the corresponding channel is
recording; turns red when the channel is in
network transmission status; turns pink when the
channel is recording and transmitting.
5
USB Interfaces
Universal Serial Bus (USB) ports for additional
devices such as USB mouse and USB Hard Disk
Table 1-2 Description of Control Panel Buttons
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Network Video Recorder User Manual
No.
Name
Function Description
Drive (HDD).
6
Composite
Keys
ESC
Returns to the previous menu.
Presses for arming/disarming the device in live
view mode.
REC/SHOT
Enters the Manual Record settings menu.
Presses this button followed by a numeric button
to call a PTZ preset in PTZ control settings.
Turns audio on/off in the playback mode.
PLAY/AUTO
Enters the playback mode.
Automatically scans in the PTZ control menu.
ZOOM+
Zooms in the PTZ camera in the PTZ control
setting.
A/FOCUS+
Adjusts focus in the PTZ Control menu.
Switches between input methods (upper and
lower case alphabet, symbols and numeric
input).
EDIT/IRIS+
Edits text fields. When editing text fields, it also
deletes the character in front of the cursor.
Checks the checkbox in the checkbox fields.
Adjusts the iris of the camera in PTZ control
mode.
Generates video clips for backup in playback
mode.
Enters/exits the folder of USB device and eSATA
HDD.
MAIN/SPOT/ZO
OM-
Switches between main and spot output.
Zooms out the image in PTZ control mode.
F1/ LIGHT
Selects all items on the list when used in a list
field.
Turns on/off PTZ light (if applicable) in PTZ
control mode.
Switches between play and reverse play in
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Network Video Recorder User Manual
No.
Name
Function Description
playback mode.
F2/ AUX
Cycles through tab pages.
Switches between channels in synchronous
playback mode.
MENU/WIPER
Returns to the Main menu (after successful
login).
Presses and holds the button for five seconds to
turn off audible key beep.
Starts wiper (if applicable) in PTZ control mode.
Shows/hides the control interface in playback
mode.
PREV/FOCUS-
Switches between single screen and multi-screen
mode.
Adjusts the focus in conjunction with the
A/FOCUS+ button in PTZ control mode.
PTZ/IRIS-
Enters the PTZ Control mode.
Adjusts the iris of the PTZ camera in PTZ control
mode.
7
Control
Buttons
DIRECTION
Navigates between different fields and items in
menus.
In the playback mode, use the Up and Down
buttons to speed up and slow down recorded
video. Use the Left and Right buttons to select
the next and previous video files.
Cycles through channels in live view mode.
Controls the movement of the PTZ camera in PTZ
control mode.
ENTER
Confirms selection in any of the menu modes.
Checks the checkbox fields.
Plays or pauses the video playing in playback
mode.
Advances the video by a single frame in
single-frame playback mode.
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Network Video Recorder User Manual
No.
Name
Function Description
Stops/starts auto switch in auto-switch mode.
8
JOG SHUTTLE Control
Moves the active selection up and down in a
menu.
Cycles through different channels in live view
mode.
Jumps 30s forward/backward in video files in the
playback mode.
Controls the movement of the PTZ camera in PTZ
control mode.
9
POWER ON/OFF
Power on/off switch.
1.1.3 DS-8600NI-K8 and DS-7700NI Series
Figure 1-4 DS-8600NI-K8 Series
Figure 1-5 DS-7700NI Series
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Network Video Recorder User Manual
No.
Name
Function Description
1
Status
Indicators
POWER
Turns green when NVR is powered up.
HDD
Blinks red when HDD is reading/writing.
Tx/Rx
Blinks green when network connection is functioning
normally.
2
ENTER
The Enter button is used to confirm selection in menu
mode; or used to check checkbox fields and ON/OFF
switch.
In playback mode, it can be used to play or pause the
video.
In single-frame play mode, pressing the Enter button
will play the video by a single frame.
In auto sequence view mode, the buttons can be used
to pause or resume auto sequence.
The Enter button is used to confirm selection in menu
mode; or used to check checkbox fields and ON/OFF
switch.
3
DIRECTION
In menu mode, the direction buttons are used to
navigate between different fields and items and select
setting parameters.
In playback mode, the Up and Down buttons are used
to speed up and slow down record playing, and the
Left and Right buttons are used to move the recording
30s forwards or backwards.
In the image setting interface, the up and down
button can adjust the level bar of the image
parameters.
In live view mode, these buttons can be used to switch
channels.
4
Back
Back to the previous menu.
5
POWER ON/OFF
Power on/off switch.
6
MENU
Access the main menu interface.
7
USB Interface
Universal Serial Bus (USB) ports for additional devices
such as USB mouse and USB Hard Disk Drive (HDD).
Table 1-3 Panel Description
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Network Video Recorder User Manual
No.
Name
Connections
1
POWER
Turns green when NVR is powered up.
2
HDD
Flickers red when data is being read from or written to HDD.
3
Tx/Rx
Flickers blue when network connection is functioning
properly.
4
USB Interface
Universal Serial Bus (USB) port for additional devices such as
USB mouse and USB Hard Disk Drive (HDD).
1.1.4 DS-7600NI Series
Figure 1-6 DS-7600NI Series
Table 1-4 Panel Description
1.2 IR Remote Control Operations
The NVR may also be controlled with the included IR remote control, shown in Figure 1-7.
Batteries (2×AAA) must be installed before operation.
The IR Remote is set at the factory to control the NVR (using default Device ID# 255) without any
additional steps. Device ID# 255 is the default universal device identification number shared by the
NVRs. You may also pair an IR Remote to a specific NVR by changing the Device ID#, as follows:
Pairing (Enabling) the IR Remote to a Specific NVR (optional)
You can pair an IR Remote to a specific Hikvision NVR by creating a user-defined Device ID#. This
feature is useful when using multiple IR Remotes and NVRs.
On the NVR:
Step 1 Go to General > More Settings.
Step 2 Type a number (255 digits maximum) into the Device No. field.
Step 3 On the IR Remote:
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Network Video Recorder User Manual
Step 4 Press the DEV button.
Step 5 Use the Number buttons to enter the Device ID# that was entered into the NVR.
Step 6 Press Enter button to accept the new Device ID#.
Figure 1-7 Remote Control
Unpairing (Disabling) an IR Remote from a NVR
To unpair an IR Remote from a NVR so that the unit cannot control any NVR functions, proceed as
follows:
Press the DEV key on the IR Remote. Any existing Device ID# will be erased from the unit’s memory
and it will no longer function with the NVR.
(Re)-enabling the IR Remote requires pairing to a NVR. See “Pairing the IR Remote to a Specific
NVR (optional),” above.
The keys on the remote control closely resemble the ones on the front panel. See the table 1.4.
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