Hikvision DS-7204HTI-K1-1TB, DS-7204HTI-K1-2TB, DS-7204HTI-K1-4TB, DS-7204HTI-K1-6TB, DS-7204HTI-K1-8TB User Manual

...

Digital Video Recorder

DS-7204HTI-K1 DS-7208HTI-K2

User Manual

DS-720xHTI-Kx DVR User Manual

Hikvision USA Inc., 18639 Railroad St., City of Industry, CA 91748, USA • Hikvision Canada, 4848 rue Levy, Saint Laurent, Quebec, Canada, H4R 2P1

Telephone: +1-909-895-0400 • Toll Free in USA: +1-866-200-6690 • E-Mail: sales.usa@hikvision.com • www.hikvision.com.

© 2017-2018 Hikvision USA Inc. • All Rights Reserved • Any and all information, including, among others, wordings, pictures, and graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd., or its subsidiaries (hereinafter referred to as “Hikvision”).

Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual.

About this Manual

The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Find the latest version in the company Web site at (http://overseas.hikvision.com/en/).

Please use this user manual under the guidance of professionals.

Illustrations in this manual are for illustration purposes only; your device’s screens and/or hardware may differ.

Trademarks Acknowledgement

logos mentioned below are the properties of their respective owners.

Legal Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.

SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.

Regulatory Information

FCC Information

Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC Compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC Conditions

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause undesired operation.

EU Conformity Statement

This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU.

2012/19/EU (WEEE Directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info.

2006/66/EC (Battery Directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info.

and other Hikvision trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and

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Symbol

Description

Indicates a potentially hazardous situation, which if not avoided, could result in equipment damage, data loss, performance

degradation, or unexpected results.

Industry Canada ICES-003 Compliance

This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

Provides additional information to emphasize or supplement important points of the main text.

Indicates a hazard with a high level of risk, which if not avoided will result in death or serious injury.

Symbol Conventions: The symbols that may be found in this document are defined as follows:

Safety Instructions

• Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.

• In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Refer to

technical specifications for detailed information.

• Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 100 to 240 VAC, 12 VDC, or 48 VDC

according to the IEC60950-1 standard. Refer to technical specifications for detailed information.

• Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard.

• Make sure that the plug is firmly connected to the power socket.

• If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then contact the service center.

Preventive and Cautionary Tips

Before connecting and operating your device, be advised of the following tips:

• Ensure unit is installed in a well-ventilated, dust-free environment.

• Unit is designed for indoor use only.

• Keep all liquids away from the device.

• Ensure environmental conditions meet factory specifications.

• Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it may cause damage to the

sensitive electronics within the unit.

• Use the device in conjunction with an UPS if possible.

• Power down the unit before connecting and disconnecting accessories and peripherals.

• Use only a factory recommended HDD for this device.

• Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of

used batteries according to the instructions provided by the battery manufacturer.

Mandatory Electrical Requirements

Hikvision requires the following conditions and equipment for all of its electronic equipment:

• Grounding

Ensure good conductivity for all ground paths; examine ground path contact surfaces for defects, dirt, corrosion, or non-conductive coatings that may impede conductivity. Repair or clean contact surfaces as necessary to assure good metal-to-metal contact. Ensure fasteners are properly installed and tightened.

• Electrical Wiring

Ensure your outlets are properly wired. They can be checked with an electrical outlet tester.

• Surge Suppressor (Required)

Hikvision is not responsible for any damage to equipment caused by power spikes in the electrical power grid. Use of a surge suppressor meeting the following specifications is mandatory for all Hikvision electronic equipment:

• Specifications

˗ Listed by Underwriter's Laboratories, meeting the UL 1449 Voltage Protection Rating (VPR) ˗ Minimum protection of 1,000 joules or higher ˗ Clamping voltage of 400 V or less ˗ Response time of 1 nanosecond or less

• Usage

˗ Surge suppressors must not be daisy chained with power strips or other surge suppressors

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• Maintenance

˗ Replace after a serious electrical event (e.g., lighting blew out a transformer down the street) ˗ Replace yearly in storm-prone areas ˗ Replace every two years as routine maintenance

Product Key Features

General

• Connectable to TurboHD and analog cameras

• Supports UTC protocol for connecting camera over coax

• Connectable to AHD cameras

• Connectable to HD-CVI cameras

• Connectable to IP cameras

• The analog signal inputs including TurboHD, AHD, HD-CVI, and CVBS can be automatically recognized without configuration

• Each channel supports dual-stream, and sub-stream supports up to WD1 resolution

• Supports up to 8 MP resolution of all the channels

• 5 MP long distance transmission can be enabled for analog cameras

• Independent configuration for each channel, including resolution, frame rate, bit rate, image quality, etc.

• The minimum frame rate for main stream and sub-stream is 1 fps

• Encoding for both video stream and video & audio stream; audio and video synchronization during composite stream encoding

• Supports enabling H.265+/H.264+ to ensure high video quality with lowered bit rate

• H.265+/H.265/H.264+/H.264 encoding for the main stream, and H.265/H.264 encoding for the sub-stream of analog cameras

• Connectable to H.265 and H.264 IP cameras

• Defog level, night to day sensitivity, day to night sensitivity, IR light brightness, day/night mode, and WDR switch configurable for the

connected analog cameras supporting these parameters

• 4 MP/5 MP signal switch for the supported analog cameras

• Watermark technology

Local Monitoring

• HDMI output at up to 4K (3840 × 2160) resolution

• 1/4/6/8/9/16/25/36 screen live view is supported, and the display sequence of screens is adjustable

If video output resolution is set to 1024*768, if more than 16 windows set, the device will recommend switching to higher output resolution. If video output resolution is set to 1280*720 or 1280*1024, if more than 25 windows set, the same note will pop up.

• Live view screen can be switched in groups, manually, or automatic cycle. The automatic interval cycle can be adjusted

• CVBS output only serves as the aux output or live view output

• Quick setting menu is provided for live view

• The selected live view channel can be shielded

• VCA information overlay in live view for the supported analog cameras and in smart playback for the supported analog and IP cameras

• Motion detection, video-tampering detection, video exception alarm, video loss alarm and VCA alarm functions

• HTHI series DVR support full-channel line crossing detection and intrusion detection, and 2-ch sudden scene change detection.

• Privacy mask

• Several PTZ protocols (including Genetec Omnicast VMS) supported; PTZ preset, patrol and pattern

• Zoom in/out by clicking the mouse and PTZ tracing by dragging mouse

• If Hikvision CVBS camera is connected, you can control PTZ via coax and call the OSD of the camera

HDD Management

• Each disk with a maximum of 8 TB storage capacity

• Eight network disks (eight NAS disks, eight IP SAN disks or n NAS disks + m IP SAN disks (n+m ≤8)) can be connected

• Remaining recording time of the HDD can be viewed

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• Supports cloud storage

• S.M.A.R.T. and bad sector detection

• HDD sleeping function

• HDD property: redundancy, read-only, read/write (R/W)

• HDD group management

• HDD quota management; different capacity can be assigned to different channels

Recording, Capture and Playback

• Holiday recording schedule configuration

• Cycle and non-cycle recording modes

• Normal and event video encoding parameters

• Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm and event

• The device will note that the exported AVI video may have problems if the frame rates of the continuous and event recording are different

• 8 recording time periods with separated recording types

• Supports Channel-Zero encoding

• Main stream and sub-stream configurable for simultaneous recording

• Pre-record and post-record for motion detection triggered recording, and pre-record time for schedule and manual recording

• Searching record files and captured pictures by events (alarm input/motion detection)

• Customization of tags, searching and playing back by tags

• Locking and unlocking of record files

• Local redundant recording and capture

• With TurboHD, AHD, or HD-CVI input, information including resolution and frame rate will be overlaid on the bottom right corner of live view

for five seconds. With CVBS input, information such as NTSC or PAL will be overlaid on bottom right corner of live view for five seconds.

• Searching and playing back record files by camera number, recording type, start time, end time, etc.

• Smart playback to go through less effective information

• Main stream and sub-stream selectable for local/remote playback

• Zooming in for any area when playback

• Multi-channel reverse playback

• Pause, fast forward, slow forward, skip forward, and skip backward when playback, locating by dragging the mouse on the progress bar

• 4/8/16-ch synchronous playback

• Manual capture, continuous capture of video images and playback of captured pictures

Backup

• Exports data by a USB, and SATA device

• Exports video clips when playback

• Video and Log, Video and Player, and Player are selectable to export for backup

• Management and maintenance of backup devices

Alarm and Exception

• Configurable arming time of alarm input/output

• Alarms for video loss, motion detection, video tampering, illegal login, network disconnected, IP confliction, record/capture exception, HDD

error, HDD full, etc.

• Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending e-mail and alarm output

• One-key disarms the linkage actions of the alarm input

• PTZ linking for the VCA alarm

• VCA detection alarm is supported

• Supports POS triggered alarm

• Supports coaxial alarm

• System will automatically reboot when a problem is detected in an attempt to restore normal functionality

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• You can enable false alarm filer for the motion detection of the PIR cameras. Then only when the motion detection events and PIR events

are both triggered, the motion detection alarm will be triggered.

Other Local Functions

• Manual and automatic video quality diagnostics

• Operable by mouse and remote control

• Three-level user management: admin user can create operating accounts and define their permissions, which includes channel access

• Completeness of operation, alarm, exceptions and log writing and searching

• Manually triggering and clearing alarms

• Importing and exporting of configuration file of devices

• Getting cameras type information automatically

• Unlock pattern for device login for the admin

• Clear-text password available

• GUID file can be exported for password resetting

• Multiple connected analog cameras supporting TurboHD or AHD signal can be upgraded simultaneously via DVR.

Network Functions

• Self-adaptive 100M or 1000M network interface

• IPv6 is supported

• TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, NFS, iSCSI, UPnP™, and HTTPS are supported

• Supports access by Hik-Connect. If you enable Hik-Connect, the device will remind you of the Internet access risk and ask you to confirm

the “Terms of Service” and “Privacy Statement” before enabling the service. You must create a verification code to connect to Hik-Connect

• TCP, UDP and RTP for unicast

• Auto/Manual port mapping by UPnP™

• Remote search, playback, download, locking and unlocking the record files, and downloading files broken transfer resume

• Remote parameters setup; remote import/export of device parameters

• Remote viewing of the device status, system logs and alarm status

• Remote keyboard operation

• Remote HDD formatting and program upgrading

• Remote system restart and shutdown

• Supports upgrading via remote FTP server

• RS-485 transparent channel transmission

• Alarm and exception information can be sent to the remote host

• Remotely start/stop recording

• Remotely start/stop alarm output

• Remote PTZ control

• Two-way audio and voice broadcasting

• Output bandwidth limit configurable

• Embedded Web server

• If DHCP is enabled, you can enable DNS DHCP or disable it and edit the Preferred DNS Server and Alternate DNS Server

Development Scalability

• SDK for Windows and Linux system

• Source code of application software for demo

• Development support and training for application system

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Table of Contents

Chapter 1 Introduction ......................................................................................................................................... 11

1.1 Front Panel ......................................................................................................................................... 11

1.2 IR Remote Control Operations ........................................................................................................... 11

1.3 USB Mouse Operation ......................................................................................................................... 13

1.4 Input Method Description .................................................................................................................. 14

1.5 Rear Panels ......................................................................................................................................... 15

1.6 Menu Tree ........................................................................................................................................... 15

Chapter 2 Getting Started .................................................................................................................................... 16

2.1 Starting Up and Shutting Down the DVR ........................................................................................... 16

2.2 Activating the Device ......................................................................................................................... 17

2.3 Using the Unlock Pattern for Login ................................................................................................... 19

2.3.1 Configuring the Unlock Pattern ................................................................................................ 19

2.3.2 Logging in via the Unlock Pattern ............................................................................................ 21

2.4 Login and Logout ............................................................................................................................... 22

2.4.1 User Login .................................................................................................................................. 22

2.4.2 User Logout ............................................................................................................................... 23

2.5 Resetting Your Password .................................................................................................................. 24

2.6 Adding Analog Cameras ..................................................................................................................... 25

2.6.1 Adding Analog Cameras ............................................................................................................ 25

2.6.2 Enabling Analog Cameras ......................................................................................................... 25

2.7 Adding and Connecting IP Cameras .................................................................................................. 25

2.7.1 Activating IP Cameras ............................................................................................................... 25

2.7.2 Adding an Online IP Camera ...................................................................................................... 27

2.7.3 Editing the Connected IP Camera ............................................................................................. 29

2.8 Configuring 5 MP Long Distance Transmission ................................................................................ 30

Chapter 3 Live View .............................................................................................................................................. 32

3.1 Introduction of Live View ................................................................................................................... 32

3.2 Operations in Live View Mode ............................................................................................................ 32

3.2.1 Using the Mouse in Live View ................................................................................................... 33

3.2.2 Quick Setting Toolbar in Live View Mode ................................................................................. 34

3.3 Channel-Zero Encoding ..................................................................................................................... 36

3.4 Adjusting Live View Settings ............................................................................................................. 37

3.5 Manual Video Quality Diagnostics ..................................................................................................... 39

Chapter 4 PTZ Controls ......................................................................................................................................... 41

4.1 Configuring PTZ Settings ................................................................................................................... 41

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4.2 Setting PTZ Presets, Patrols, and Patterns ...................................................................................... 43

4.2.1 Customizing Presets ................................................................................................................. 43

4.2.2 Calling Presets .......................................................................................................................... 44

4.2.3 Customizing Patrols .................................................................................................................. 44

4.2.4 Calling Patrol ............................................................................................................................. 46

4.2.5 Customizing Patterns ............................................................................................................... 46

4.2.6 Calling Patterns ......................................................................................................................... 47

4.2.7 Customizing Linear Scan Limit ................................................................................................. 48

4.2.8 Calling Linear Scan .................................................................................................................... 49

4.2.9 One-Touch Park ......................................................................................................................... 49

4.3 PTZ Control Panel ............................................................................................................................... 50

Chapter 5 Recording and Capture Settings ........................................................................................................ 52

5.1 Configuring Encoding Parameters .................................................................................................... 52

5.2 Configuring Recording Schedule ...................................................................................................... 57

5.3 Configuring Motion Detection Recording ......................................................................................... 60

5.4 Configuring Alarm Triggered Recording ............................................................................................ 62

5.5 Configuring Event Recording ............................................................................................................. 63

5.6 Configuring Manual Recording .......................................................................................................... 65

5.7 Configuring Holiday Recording .......................................................................................................... 65

5.8 Configuring Redundant Recording .................................................................................................... 67

5.9 Configuring HDD Group ....................................................................................................................... 68

5.10 Files Protection ................................................................................................................................ 69

5.11 One-Key Enabling/Disabling H.264+/H.265+ for Analog Cameras ............................................... 71

Chapter 6 Playback .............................................................................................................................................. 73

6.1 Playing Back Record Files ................................................................................................................. 73

6.1.1 Instant Playback ....................................................................................................................... 73

6.1.2 Playing Back by Normal Search ................................................................................................ 73

6.1.3 Playing Back by Event Search .................................................................................................. 76

6.1.4 Playing Back by Tag .................................................................................................................. 78

6.1.5 Playing Back by Smart Search .................................................................................................. 80

6.1.6 Playing Back by System Logs ................................................................................................... 84

6.1.7 Playing Back by Sub-Periods ................................................................................................... 85

6.1.8 Playing Back an External File ................................................................................................... 85

6.2 Auxiliary Playback Functions ............................................................................................................ 86

6.2.1 Playing Back Frame-by-Frame ................................................................................................. 86

6.2.2 Digital Zoom ............................................................................................................................... 86

6.2.3 Reverse Playback of Multi Channels ........................................................................................ 87

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6.2.4 File Management ....................................................................................................................... 88

Chapter 7 Backup ................................................................................................................................................. 90

7.1 Backing up Record Files .................................................................................................................... 90

7.1.1 Backing up by Normal Video/Picture Search........................................................................... 90

7.1.2 Backing up Video Clips .............................................................................................................. 94

Chapter 8 Alarm Settings ..................................................................................................................................... 97

8.1 Setting Motion Detection................................................................................................................... 97

8.2 Setting PIR Camera Alarm .................................................................................................................. 99

8.3 Setting Sensor Alarms ..................................................................................................................... 101

8.4 Detecting Video Loss ....................................................................................................................... 104

8.5 Detecting Video Tampering ............................................................................................................. 106

8.6 Setting All-Day Video Quality Diagnostics ...................................................................................... 107

8.7 Handling Exceptions ........................................................................................................................ 109

8.8 Setting Alarm Response Actions..................................................................................................... 111

Chapter 9 VCA Alarm ........................................................................................................................................... 114

9.1 Face Detection ................................................................................................................................. 114

9.2 Vehicle Detection ............................................................................................................................. 115

9.3 Line Crossing Detection .................................................................................................................. 117

9.4 Intrusion Detection .......................................................................................................................... 118

9.5 Region Entrance Detection ............................................................................................................. 120

9.6 Region Exiting Detection ................................................................................................................. 121

9.7 Loitering Detection .......................................................................................................................... 121

9.8 People Gathering Detection ............................................................................................................ 121

9.9 Fast Moving Detection ..................................................................................................................... 122

9.10 Parking Detection .......................................................................................................................... 122

9.11 Unattended Baggage Detection ................................................................................................... 122

9.12 Object Removal Detection ............................................................................................................. 123

9.13 Audio Exception Detection ............................................................................................................ 123

9.14 Defocus Detection ......................................................................................................................... 124

9.15 Sudden Scene Change................................................................................................................... 124

9.16 PIR Alarm ......................................................................................................................................... 125

Chapter 10 VCA Search ...................................................................................................................................... 126

10.1 Face Search .................................................................................................................................... 126

10.2 Behavior Search ............................................................................................................................. 128

10.3 Plate Search ................................................................................................................................... 129

10.4 People Counting ............................................................................................................................. 130

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10.5 Heat Map ......................................................................................................................................... 130

Chapter 11 Network Settings ............................................................................................................................ 132

11.1 Configuring General Settings ........................................................................................................ 132

11.2 Configuring Advanced Settings .................................................................................................... 133

11.2.1 Configuring Hik-Connect ...................................................................................................... 133

11.2.2 Configuring DDNS .................................................................................................................. 136

11.2.3 Configuring NTP Server ......................................................................................................... 137

11.2.4 Configuring NAT ..................................................................................................................... 138

11.2.5 Configuring More Settings .................................................................................................... 140

11.2.6 Configuring HTTPS Port ......................................................................................................... 141

11.2.7 Configuring E-Mail ................................................................................................................. 142

11.2.8 Checking Network Traffic ..................................................................................................... 144

11.3 Configuring Network Detection ..................................................................................................... 144

11.3.1 Testing Network Delay and Packet Loss ............................................................................. 144

11.3.2 Exporting Network Packet .................................................................................................... 145

11.3.3 Checking Network Status ..................................................................................................... 146

11.3.4 Checking Network Statistics ................................................................................................ 147

Chapter 12 HDD Management ............................................................................................................................ 148

12.1 Initializing HDDs .............................................................................................................................. 148

12.2 Managing Network HDD .................................................................................................................. 149

12.3 Managing HDD Group ...................................................................................................................... 151

12.3.1 Setting HDD Groups ............................................................................................................... 151

12.3.2 Setting HDD Property ............................................................................................................ 152

12.4 Configuring Quota Mode ................................................................................................................ 153

12.5 Configuring Cloud Storage............................................................................................................. 154

12.6 Checking HDD Status ..................................................................................................................... 157

12.7 Checking S.M.A.R.T. Information .................................................................................................... 158

12.8 Detecting Bad Sectors ................................................................................................................... 158

12.9 Configuring HDD Error Alarms ........................................................................................................ 159

Chapter 13 Camera Settings .............................................................................................................................. 160

13.1 Configuring OSD Settings ............................................................................................................... 160

13.2 Configuring Privacy Mask............................................................................................................... 161

13.3 Configuring Video Parameters ...................................................................................................... 162

13.3.1 Configuring Image Settings .................................................................................................. 162

13.3.2 Configuring Camera Parameters Settings ........................................................................... 162

Chapter 14 DVR Management and Maintenance .............................................................................................. 164

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14.1 Viewing System Information.......................................................................................................... 164

14.2 Searching Log Files ........................................................................................................................ 164

14.3 Importing/Exporting IP Camera Info .............................................................................................. 166

14.4 Importing/Exporting Configuration Files ...................................................................................... 167

14.5 Upgrading System .......................................................................................................................... 167

14.5.1 Upgrading by Local Backup Device ...................................................................................... 167

14.5.2 Upgrading by FTP ................................................................................................................... 168

14.6 Upgrading Camera .......................................................................................................................... 169

14.7 Restoring Default Settings ............................................................................................................ 169

Chapter 15 Others .............................................................................................................................................. 171

15.1 Configuring General Settings ........................................................................................................ 171

15.2 Configuring DST Settings ............................................................................................................... 172

15.3 Configuring More Settings ............................................................................................................. 172

15.4 Managing User Accounts ............................................................................................................... 173

15.4.1 Adding a User ........................................................................................................................ 173

15.4.2 Deleting a User ...................................................................................................................... 176

15.4.3 Editing a User ........................................................................................................................ 177

Chapter 16 Appendix .......................................................................................................................................... 180

16.1 Specifications ................................................................................................................................ 180

16.2 Glossary .......................................................................................................................................... 181

16.3 Troubleshooting ............................................................................................................................. 182

16.4 Compatible Hikvision IP Cameras .................................................................................................. 185

16.5 Compatible Third-Party IP Cameras .............................................................................................. 185

16.6 Applicable Power Adapters ........................................................................................................... 186

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No. Icon

Description

Chapter 1 Introduction

1.1 Front Panel

Table 1-1 Front Panel Description

Figure 1-1 Front Panel

USB Interface

Turns white when DVR is powered up

Turns red when data is being read from or written to HDD

Flashes white when the network is well-connected

Receiver for IR remote control

Universal Serial Bus (USB) ports for additional devices such as USB mouse and USB Hard Disk Drive (HDD)

1.2 IR Remote Control Operations

The DVR may also be controlled with the included IR remote control, shown in Figure 1-2.

Batteries (2×AAA) must be installed before operation.

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No. Name

Description

Power on/off the device.

Power on/off the

device

by pressing and holding the button for

five seconds.

Press

to return to the

ain menu (after successful login).

Press and hold for 5 seconds

to turn off audible key beep.

In PTZ Control mode, the MENU button will start wiper (if applicable).

In Playback mode, show

/hide

s the control interface.

Enter

s the Manual Record setting menu.

In PTZ contr

ol settings, press

to call a PTZ preset by pressing Numeric button.

Navigate between

fields and items.

In Playback mode, the Up and Down button speed

s up and slow

s down recorded

video

. The Left and Right button select

s the next and previous record files.

In Live View mode, these buttons cycle through channels.

Figure 1-2 Remote Control

The keys on the remote control closely resemble the ones found on the front panel. Refer to Table 1-2.

Table 1-2 Description of the IR Remote Control Buttons

1 POWER

2 MENU Button

3 REC Button

Also turns audio on/off in Playback mode.

4 DIRECTION Button

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No. Name

Description

In PTZ control mode, control

s PTZ camera

movement

Confirm selection in any

menu mode

. C

tick

checkb

ox fields.

In Playback mode, play

s or pause

s the video.

In single

frame Playback mode, advance

s video a single frame.

PTZ Button

In Auto

switch mode,

stops

/start

s auto switch.

DEV Enables/Disables Remote Control.

Switch

es to corresponding channel in Live view or PTZ Control mode.

Input

s numbers and characters in Edit mode.

Switch

es between channels in Playback mode.

Goes b

ack to previous menu.

Arms

/disarm

the device in Live View mode.

nter

s the All

day Playback mode.

Auto scan

s in the PTZ Control menu.

Switch

es between single screen and multi

screen mode.

In PTZ Control mode, adjust

s focus in conjunction with the A/FOCUS+ button.

ENTER Button

Alphanumeric

Buttons

8 ESC Button

9 PLAY Button

10 PREV Button

Troubleshooting Remote Control

Make sure you have installed batteries properly in the remote control. Ensure you aim the remote control at the IR receiver on the front panel.

If there is no response after pressing any button on the remote, follow the procedure below to troubleshoot.

1. Go to Menu > Configuration > General > More Settings by operating the front control panel or the

mouse.

2. Check and remember the DVR No. The default DVR No. is 255. This number valid for all IR remote

controls.

3. Press DEV on the remote control.

4. Enter the DVR No. in step 2.

5. Press ENTER on the remote.

If the Status indicator on the front panel turns blue, the remote control is operating properly. If the Status indicator does not turn blue and there is still no response from the remote, check the following:

atteries are installed correctly and the polarities of the batteries are not reversed

• B

• Batteries are fresh and not out of charge

• IR receiver is not obstructed

If the remote still does not function properly, change the remote and try again, or contact the device provider.

1.3 USB Mouse Operation

A regular 3-button (Left/Right/Scroll-wheel) USB mouse can be used with this DVR. To use a USB mouse:

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Name

Action

Description

Live view: Select chan

nel and show the quick

set menu

Menu: Select and enter

Double

Click

Live view: Switch between single

screen and multi

screen

PTZ control: Wheeling

Live view: Drag channel/

time bar

Live view: Show menu

Menu: Exit current menu to upper level menu

Live view: Previous screen

Menu: Previous item

Live view: Next sc

reen

Icon

Description

Icon

Description

1. Plug USB mouse into one of the USB interfaces on the DVR front panel.

2. The mouse should automatically be detected. If the mouse is not detected, it may be that the two

devices are not compatible. Refer to the recommended device list from your provider.

Table 1-3 Description of the Mouse Controls

Single-Click

Left-Click

Drag

Privacy mask and motion detection: Select target area Digital zoom-in: Drag and select target area

Right-Click Single-Click

Scrolling up

Scroll-Wheel

Scrolling down

Menu: Next item

1.4 Input Method Description

Figure 1-3 Soft Keyboard

Table 1-4 Description of the Soft Keyboard Buttons

…

Numbers

Lowercase/Uppercase

Switch the keyboard

Positioning the cursor

…

English letters

Backspace

Space

Enter

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Symbols

Reserved

DS-720xHTI-Kx DVR User Manual

No. Item

Description

VIDEO IN

BNC interface for

Turbo

HD and analog

video input

AUDIO IN

RCA connector

AUDIO OUT

RCA connector

4 VGA DB-15 connector for VGA o

utput. Display local video output and menu.

5 HDMI

HDMI video output connector.

USB

Interface

Universal Serial Bus (USB) port for additional devices

7 Network Interface

Connector for network

8 RS-

485 Interface

Connector for RS

485 devices

Power Su

pply

48 VDC

or 12 VDC 10 Power Switch

Switch for turning on/off the device

GND Ground

VIDEO OUT

BNC connector for video output

Alarm In/Out

Connector for alarm input and output

1.5 Rear Panels

Table 1-5 Description of Rear Panel

Figure 1-4 DS-7204HTI-K1 Rear Panel

Figure 1-5 DS-7208HTI-K2 Rear Panel

1.6 Menu Tree

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Chapter 2 Getting Started

2.1 Starting Up and Shutting Down the DVR

Purpose

Proper startup and shutdown procedures are crucial to expanding the life of the DVR.

Before You Start

Check that the voltage of the external power supply matches the DVR’s requirement, and ensure that the ground connection is working properly.

Starting up the DVR

1. Check that the power supply is plugged into an electrical outlet. It is HIGHLY recommended that an

Uninterruptible Power Supply (UPS) be used in conjunction with the device.

2. Turn on the power switch on the rear panel, and the Power indicator LED should turn on indicating that

the unit is starting up.

3. After startup, the Power indicator LED remains on.

User Logout, Shutdown, and Reboot

You can log out of the system, shut down, or reboot the device upon demand.

1. Go to Menu > System Maintenance.

2. Click the

3. Click Logout, Shutdown, or Reboot.

icon in the bottom left corner of the screen.

If logged out, menu operation is invalid; enter a user name and password to unlock system.

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Figure 2-1 Shutdown Button

Figure 2-2 Shutdown Menu

4. Click Yes.

5. Turn off the power switch on the rear panel when the following note appears.

Figure 2-3 Shutdown Tips

2.2 Activating the Device

Purpose

For first-time access, you need to activate the device by setting an admin password. No operation is allowed before activation. You can activate the device via Web browser, SADP, or Client Software.

1. Input the same password into the Create New Password and Confirm New Password text fields.

2. In the IP Camera Activation text field, enter a password to activate the connected IP camera(s).

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Figure 2-4 Settings Admin Password

STRONG PASSWORD RECOMMENDED – We highly recommend that you create a strong password of your own choosing (using a minimum of eight characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. We also recommend that you reset your password regularly. Especially in high security systems, resetting the password monthly or weekly can better protect your product.

3. Click OK to save the password and activate the device.

Clear text password is supported. Click to see the password. Click the icon again to hide the password.

If you update an older version device that has the old password scheme, the following dialog box will pop up once the device starts. Click YES and follow the prompts to set a strong password.

Figure 2-5 Warning

4. After the device has been activated, the Attention box pops up.

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Figure 2-6 Attention

5. (Optional) Click Yes to export the GUID (Globally Unique Identifier). The Reset Password interface pops

up. Click Export to export the GUID to the USB flash drive for password resetting.

The GUID is a file that is generated, exported, and saved that is used to reset the user’s password.

Figure 2-7 Export GUID

6. After exporting the GUID, the Attention box pops up. Click Yes to duplicate the password or No to

cancel it.

Figure 2-8 Duplicate the Password

2.3 Using the Unlock Pattern for Login

Purpose

You can configure an unlock pattern for the

2.3.1 Configuring the Unlock Pattern

After the device has been activated, enter the following interf

admin’s

device login.

ace to configure the device unlock pattern.

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Figure 2-9 Set Unlock Pattern

1. Use the mouse to draw a pattern among the nine dots on the screen. Release the mouse when the

pattern is done.

Figure 2-10 Draw the Pattern

Connect at least four dots to draw the pattern.

Each dot can be connected once only.

2. Draw the same pattern again to confirm it. When the two patterns match, the pattern is successfully

configured.

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Figure 2-11 Confirm the Pattern

If the two patterns are different, you must set the pattern again.

2.3.2 Logging in via the Unlock Pattern

Only the

Configure the pattern before unlocking. See

Right click the mouse on the screen and select the menu to enter the interface.

admin

user has permission to unlock the device.

2.3.1 Configuring the Unlock Pattern

Figure 2-12 Draw the Unlock Pattern

1. Draw the pre-defined pattern to unlock to enter the menu operation.

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Right click the mouse to log in via the normal mode.

If you forgot your pattern, click Forgot My Pattern or Switch User to display the normal login dialog box.

If the pattern you draw differs from the pattern you configured, try again.

If you draw the wrong pattern seven times, the account will lock for one minute.

Figure 2-13 Normal Login Dialog Box

2.4 Login and Logout

2.4.1 User Login

Purpose

You have to log in to the device before operating the menu and other functions

1. Select the User Name in the drop-down list.

Figure 2-14 Login Interface

2. Input the Password.

3. Click OK to log in.

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In the Login interface, for the admin, if you enter the wrong password seven times, the account will lock for 60 seconds. For an operator, if you enter the wrong password five times, the account will lock for 60 seconds.

Figure 2-15 User Account Protection for the Admin

Figure 2-16 User Account Protection for the Operator

2.4.2 User Logout

Purpose

You can log out of the system, shut down, or reboot the device upon demand.

1. Go to Menu > System Maintenance.

2. Click the

3. Click Logout, Shutdown, or Reboot.

icon in the bottom left corner of the screen.

Figure 2-17 Logout, Shutdown, Reboot

After you log out of the system, menu operation on the screen is invalid. You must input a user name and password to unlock the system.

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2.5 Resetting Your Password

Purpose

When you forget the password of the GUID file must be exported and saved in the local USB flash drive after you have activated the device (refer to

Activating the Device 2.2

1. On the user login interface, click Forgot Password to enter the Import GUID interface.

2. Select the GUID file from the USB flash drive and click Import to pop up the Reset Password interface.

admin

, you can reset the password by importing the GUID file. The

Figure 2-18 Import GUID

Figure 2-19 Reset Password

3. Input the new password and confirm the password.

4. Click OK to save the new password. The Attention box pops up as shown below.

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Figure 2-20 GUID File Imported

5. Click OK and the Attention box below pops up to remind you to duplicate the device password to

connected IP cameras with default protocol. Click Yes to duplicate the password or No to cancel it.

Figure 2-21 Duplicate the Password

To retrieve a forgotten password, you must first export the GUID file.

Once the password is reset, the GUID file will be invalid. You can export a new GUID file. Refer to

a User

15.4.3 .

Editing

2.6 Adding Analog Cameras

2.6.1 Adding Analog Cameras

Connect analog camera(s) to the “Video In” BNC connectors.

2.6.2 Enabling Analog Cameras

Analog cameras are enabled by default; no further action is r

equired.

2.7 Adding and Connecting IP Cameras

2.7.1 Activating IP Cameras

Purpose

Before adding the camera, make sure the IP camera to be added is in active status.

1. Select Add IP Camera from the right-click menu in live view mode or go to Menu> Camera> IP Camera.

For an IP camera detected online in the same network segment, the Security status shows whether it is active or inactive.

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Figure 2-22 IP Camera Management Interface

2. Click the camera’s inactive icon to enter the following interface to activate it. You can also select

multiple cameras from the list and click the One-touch Activate to activate the cameras in batch.

Figure 2-23 Activate the Camera

3. Set the password of the camera to activate it.

• Use Admin Password: When checked, the camera(s) will use the DVR’s admin password.

• Create New Password: If admin password is not used, create and confirm a new camera password.

Figure 2-24 Set New Password

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4. Click OK to finish activating the IP camera. The camera security status will change to Active.

2.7.2 Adding an Online IP Camera

Purpose

Before you can get a live view or record the video, add the IP cameras to the connection list of the device.

Before You Start

Ensure the network connection is valid. See



 OPTION 1:



Chapter 11 Network Settings.

1. Select Add IP Camera from the right-click menu in live view or go to Menu> Camera> IP Camera.

Figure 2-25 IP Camera Management Interface

2. Online cameras in the same network segment will be detected and displayed in the camera list.

3. Select an IP camera from the list and click to add the camera (with the same admin password

as the DVR), or click One-touch Adding to add all cameras (with same admin password) on the list.

Make sure the camera to add has already been actiavted by setting the admin password, and the admin password of the camera is the same with the DVR’s.

4. (Optional) Check the Enable H.265 checkbox (For Initial Access) for the connected IP camera

supporting H.265. Then, the IP camera will be encoded with H.265.

5. (For encoders with multiple channels only) check the checkbox of Channel Port in the pop-up

window, as shown in the following figure, and click OK to add multiple channels.

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Figure 2-26 Select Multiple Channels



 OPTION 2:



1. On the IP Camera Management interface, click Custom Adding to show Add IP Camera (Custom).

Figure 2-27 Custom Adding IP Camera Interface

2. Edit the IP address, protocol, management port, and other information of the camera to be added.

If the IP camera to add has not been activated, activate it from the IP camera list on the IP Camera Management interface.

3. Click Add to add the camera.

For the successfully added IP cameras, the Security status shows the security level of the password of camera: strong password, weak password, or risky password.

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Icon

Explanation

Icon

Expla

nation

The camera is disconnected;

ou can click

camera.

Show

s the security status of the

(strong/medium/weak/risk

Table 1-6 Explanation of the Icons

Edit basic parameters of the camera

the icon to get the exception information of

Play the live video of the connected camera.

Upgrade the connected IP camera. Security

Add the detected IP camera.

Delete the IP camera

Advanced settings of the camera.

camera to be active/inactive or the password strength

4. (Optional) Check the Enable H.265 checkbox (For Initial Access) for the connected IP camera

supporting H.265. Then, the IP camera will be encoded with H.265.

2.7.3 Editing the Connected IP Camera

Purpose

After adding the IP cameras, the basic camera information is listed on the interface, and you can configure the basic IP camera settings.

1. Click the icon to edit the parameters. You can edit the IP address, protocol, and other parameters.

• Channel Port: If the connected device is an encoding device with multiple channels, choose the

channel to connect by selecting the channel port no. in the drop-down list.

1. Click OK to save the settings and exit from the editing interface.

2. Drag the horizontal scroll bar to the far right and click the icon to edit the advanced parameters.

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Figure 2-28 Edit IP Camera

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