Hikvision DS-7204HQI-K1-1TB, DS-7204HQI-K1-2TB, DS-7204HQI-K1-3TB, DS-7204HQI-K1-4TB, DS-7204HQI-K1-8TB User Manual

...

DS-72xxHUI-Kx, DS-72xxHQI-Kx

Digital Video Recorder (DVR)

User Manual

DS-72xxHUI-Kx, DS-72xxHQI-Kx Digital Video Recorder (DVR) User Manual

Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual.

About this Manual

This Manual is applicable to -K Series TurboHD Digital Video Recorders (DVRs).

The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the company website (http://overseas.hikvision.com/en/).

Images in this manual are for illustrative purposes only and may differ from the actual product.

Please use this user manual under the guidance of professionals.

Trademarks Acknowledgement

and other Hikvision trademarks and logos are the properties of Hikvision in various jurisdictions. Other

trademarks and logos mentioned below are the properties of their respective owners.

Legal Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.

SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.

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DS-72xxHUI-Kx, DS-72xxHQI-Kx Digital Video Recorder (DVR) User Manual

Regulatory Information

FCC Information

Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC Compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his/her own expense.

FCC Conditions

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause undesired operation.

EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU.

2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more

information see: www.recyclethis.info

2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For

more information see: www.recyclethis.info

Industry Canada ICES-003 Compliance

This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

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Applicable Models

This manual is applicable to the models listed in the following table.

Series Model

DS-7204HQI-K1

DS-72xxHQI-Kx

DS-72xxHUI-Kx

DS-7208HQI-K2 DS-7216HQI-K2

DS-7204HUI-K1 DS-7208HUI-K2 DS-7216HUI-K2

Symbol Conventions

The symbols in this document are defined as follows.

Symbol Description

Provides additional information to emphasize or supplement important points of the main text.

Indicates a potentially hazardous situation, which if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results.

Indicates a hazard with a high level of risk, which if not avoided, will result in death or serious injury.

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Safety Instructions

• Proper configuration of all passwords and other security settings is the responsibility of the installer and/or

end-user.

• In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and

region. Please refer to technical specifications for detailed information.

• Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 100 to

240 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information.

• Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire

hazard.

• Please make sure that the plug is firmly connected to the power socket.

• If smoke, odor or noise rise from the device, turn off the power at once and unplug the power cable, and then

please contact the service center.

Preventive and Cautionary Tips

Before connecting and operating your device, please be advised of the following tips:

• Ensure unit is installed in a well-ventilated, dust-free environment.

• Unit is designed for indoor use only.

• Keep all liquids away from the device.

• Ensure environmental conditions meet factory specifications.

• Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it may

cause damage to the sensitive electronics within the unit.

• Use the device in conjunction with an UPS if possible.

• Power down the unit before connecting and disconnecting accessories and peripherals.

• A factory recommended HDD should be used for this device.

• Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent

type only. Dispose of used batteries according to the instructions provided by the battery manufacturer.

• Ensure to use the attached power adaptor only and not to change the adaptor randomly.

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Product Key Features

General

• Connectable to Turbo HD and analog cameras

• Supports UTC protocol for connecting camera over coax

• Connectable to IP cameras

• The analog signal inputs including TurboHD and CVBS c

• Each channel supports dual-stream, and sub-stream supports up to WD1 resolution

• The main stream of DS-72xxHQI-Kx Series supports up to 3 MP resolution for the first 4 channels

• The main stream of DS-72xxHUI-Kx Series supports up to 5 MP resolution of all the channels

• For DS-72xxHUI-Kx Series DVR, 5 MP long distance transmission can be enabled for the analog cameras

• Independent configuration for each channel, including resolution, frame rate, bit rate, image quality, etc.

• Encoding for both video stream and video & audio stream; audio and video synchronization during composite

stream encoding

• Supports enabling H.265+/H.264+ to ensure high video quality with lowered bit rate

• H.265+/H.265/H.264+/H.264 encoding for the main stream, and H.265/H.264 encoding for the sub-stream of

analog cameras

• Connectable to H.265 and H.264 IP cameras

• Defog level, night to day sensitivity, day to night sensitivity, and IR light brightness configurable for the connected

analog cameras supporting these parameters

• 4 MP/5 MP signal switch for the supported analog cam

• Watermark technology

Local Monitoring

an be automatically recognized without configuration

eras

• HDMI output at up to 4K (3840 × 2160) resolution

• 1/4/6/8/9/16/25 screen live view is supported, and the display sequence of screens is adjustable

• Live view screen can be switched in group and manual switch and automatic cycle live view are also provided, the

interval of automatic cycle can be adjusted

• CVBS output only serves as the aux output or live view output

• Quick setting menu is provided for live view

• The selected live view channel can be shielded

• VCA information overlay in live view for the supported analog cameras and in smart playback for the supported

analog and IP cameras

• Motion detection, video-tampering detection, video exception alarm, video loss alarm and VCA alarm functions

• DS-72xxHUI-Kx Series DVRs support VCA (line crossing

DS-7216HQI-Kx Series DVRs support 2-ch VCA (line crossing detection and intrusion detection). For the analog channels, the line crossing detection and intrusion detection conflict with other VCA detection such as sudden scene change detection, face detection and vehicle detection. You can enable only one function.

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detection and intrusion detection) of all channels.

DS-72xxHUI-Kx, DS-72xxHQI-Kx Digital Video Recorder (DVR) User Manual

• For DS-72xxHUI-Kx Series DVRs, the enhanced VCA mode conflicts with the 2K/4K output and 4 MP/5 MP signal

input

• Privacy mask

• Several PTZ protocols (including Omnicast VMS of Genetec) supported; PTZ preset, patrol and pattern

• Zooming in/out by clicking the mouse and PTZ tracing by dragging mouse

HDD Management

• Each disk with a maximum of 8 TB storage capacity

• 8 network disks (8 NAS disks, 8 IP SAN disks or n NA

S disks + m IP SAN disks (n+m ≤ 8)) can be connected

• Remaining recording time of the HDD can be viewed

• S.M.A.R.T. and bad sector detection

• HDD sleeping function

• HDD property: redundancy, read-only, read/write (R/W)

• HDD group management

• HDD quota management; different capacity can be assigned to different channels

Recording and Playback

• Holiday recording schedule configuration

• Cycle and non-cycle recording modes

• Normal and event video encoding parameters

• Multiple recording types: manual, continuous, alarm,

motion, motion | alarm, motion & alarm and event

• Eight recording time periods with separated recording types

• Supports Channel-Zero encoding

• Main stream and sub-stream configurable for simultaneous recording

• Pre-record and post-record for motion detection triggered recording, and pre-record time for schedule and manual

recording

• Searching record files by events (alarm input/motion detection)

• Customization of tags, searching and playing back by tags

• Locking and unlocking of record files

• Local redundant recording

• When TurboHD input is connected, the information including the resolution and frame rate will be overlaid on the

bottom right corner of the live view for 5 seconds. When CVBS input is connected, the information such as NTSC or PAL will be overlaid on the bottom right corner of the live view for 5 seconds.

• Searching and playing back record files by camera number, recording type, start time, end time, etc.

• Smart playback to go through less effective informat

ion

• Main stream and sub-stream selectable for local/remote playback

• Zooming in for any area when playback

• Multi-channel reverse playback

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• Supports pause, fast forward, slow forward, skip forward, and skip backward when playback, locating by dragging

the mouse on the progress bar

• 8/16-ch synchronous playback

Backup

• Exports data to a USB device

• Exports video clips for playback

• Video and Log, Video and Player, and Player are sele

ctable to export for backup

• Management and maintenance of backup devices

Alarm and Exception

• Configurable arming time of alarm input/output

• Alarms for video loss, motion detection, video tampering, abnormal signal, video input/recording resolution

mismatch, illegal login, network disconnected, IP confliction, record/capture exception, HDD error, HDD full, etc.

• Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending e-mail, and alarm output

• One-key disarms the linkage actions of the alarm input

• PTZ linking for the VCA alarm

• VCA detection alarm is supported

• Supports coaxial alarm

• System will automatically reboot when a problem is detected in an attempt to restore normal functionality

Other Local Functions

• Manual and automatic video quality diagnostics

• Operable by mouse and remote control

• Three-level user management; admin user can create ma

ny operating account and define their operating

permission, which includes the permission to access any channel

• Completeness of operation, alarm, exceptions and log writing and searching

• Manually triggering and clearing alarms

• Importing and exporting of configuration file of devices

• Getting cameras type information automatically

• Unlock pattern for device login for the

admin

• Clear-text password available

• GUID file can be exported for password resetting

• Multiple connected TurboHD signal analog cameras can be upgraded simultaneously via DVR

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Network Functions

• 1 self-adaptive 10M/100M/1000M network interface

• IPv6 is supported

• TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, NFS, iSCSI, UPnP™, and HTTPS are

supported

• Supports access by Hik-Connect. If you enable Hik-Co

nnect, the device will remind you of Internet access risk and ask you to confirm the “Terms of Service” and “Privacy Statement” before enabling the service. You should create a verification code to connect to Hik-Connect.

• TCP, UDP, and RTP for unicast

• Auto/Manual port mapping by UPnP™

• Remote search, playback, download, locking and unlocking record files, and downloading files broken transfer

resume

• Remote parameters setup; remote import/export of device parameters

• Remote viewing of device status, system logs, and alarm status

• Remote keyboard operation

• Remote HDD formatting and program upgrading

• Remote system restart and shutdown

• Supports upgrading via remote FTP server

• RS-485 transparent channel transmission

• Alarm and exception information can be sent to the r

emote host

• Remotely start/stop recording

• Remotely start/stop alarm output

• Remote PTZ control

• Two-way audio and voice broadcasting

• Output bandwidth limit configurable

• Embedded WEB server

• If DHCP is enabled, ability to enable DNS DHCP or disable it and edit the Preferred DNS Server and Alternate

DNS Server

Development Scalability

• SDK for Windows and Linux system

• Source code of application software for demo

• Development support and training for application system

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Table of Contents

Chapter 1 Introduction 14

1.1 Front Panel ........................................................................................................................................ 14

1.2 IR Remote Control Operations ........................................................................................................... 14

1.2.1 Using the Remote Control..................................................................................................... 15

1.2.2 Troubleshooting Remote Control .......................................................................................... 16

1.3 USB Mouse ........................................................................................................................................ 16

1.3.1 Mouse Operation .................................................................................................................. 17

1.3.2 Input Method ......................................................................................................................... 17

1.3.3 Description of the Soft Keyboard Buttons ............................................................................. 17

1.4 Rear Panel ......................................................................................................................................... 18

Chapter 2 Getting Started 20

2.1 Starting Up and Shutting Down the DVR ........................................................................................... 20

2.1.1 Before Starting ...................................................................................................................... 20

2.1.2 Starting the DVR ................................................................................................................... 20

2.1.3 Shutting Down the DVR ........................................................................................................ 20

2.1.4 Rebooting the DVR ............................................................................................................... 21

2.2 Activating the Device ......................................................................................................................... 21

2.3 Using the Unlock Pattern for Login .................................................................................................... 22

2.3.1 Configuring the Unlock Pattern ............................................................................................. 23

2.3.2 Logging in via Unlock Pattern ............................................................................................... 24

2.4 Login and Logout ............................................................................................................................... 25

2.4.1 User Login ............................................................................................................................ 25

2.4.2 User Logout .......................................................................................................................... 26

2.5 Resetting Your Password .................................................................................................................. 27

2.6 Adding and Connecting IP Cameras .................................................................................................. 28

2.6.1 Activating IP Cameras .......................................................................................................... 28

2.6.2 Adding an Online IP Camera ................................................................................................ 32

2.6.3 Editing the Connected IP Camera ........................................................................................ 34

Chapter 3 Live View 36

3.1 Introduction ........................................................................................................................................ 36

3.1.1 Live View Icons ..................................................................................................................... 36

3.2 Operations in Live View Mode ........................................................................................................... 36

3.2.1 Using the Mouse in Live View ............................................................................................... 37

3.2.2 Switching Main/Aux Output ................................................................................................... 38

3.2.3 Quick Setting Toolbar in Live View Mode ............................................................................. 38

3.3 Channel-Zero Encoding ..................................................................................................................... 42

3.4 Adjusting Live View Settings .............................................................................................................. 42

3.5 Manual Video Quality Diagnostics ..................................................................................................... 44

Chapter 4 PTZ Controls 46

4.1 Configuring PTZ Settings ................................................................................................................... 46

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4.2 Setting PTZ Presets, Patrols, and Patterns ....................................................................................... 48

4.2.1 Customizing Presets ............................................................................................................. 48

4.2.2 Calling Presets ...................................................................................................................... 49

4.2.3 Customizing Patrols .............................................................................................................. 50

4.2.4 Calling Patrols ....................................................................................................................... 52

4.2.5 Customizing Patterns ............................................................................................................ 52

4.2.6 Calling Patterns .................................................................................................................... 53

4.2.7 Customizing Linear Scan Limit ............................................................................................. 54

4.2.8 Calling Linear Scan ............................................................................................................... 55

4.2.9 One-Touch Park ................................................................................................................... 56

4.3 PTZ Control Panel ............................................................................................................................. 57

Chapter 5 Recording Settings 59

5.1 Configuring Encoding Parameters ..................................................................................................... 59

5.1.1 Before Starting ...................................................................................................................... 59

5.1.2 Configure Record Parameters .............................................................................................. 59

5.2 Configuring Recording Schedule ....................................................................................................... 64

5.2.1 Set the Record Schedule ...................................................................................................... 64

5.2.2 Edit the Schedule .................................................................................................................. 65

5.2.3 Draw the schedule ................................................................................................................ 66

5.3 Configuring Motion Detection Recording ........................................................................................... 67

5.4 Configuring Alarm Triggered Recording and Capture ........................................................................ 68

5.5 Configuring Event Recording ............................................................................................................. 70

5.6 Configuring Manual Recording .......................................................................................................... 72

5.7 Configuring Holiday Recording .......................................................................................................... 73

5.8 Configuring Redundant Recording ..................................................................................................... 74

5.9 Configuring HDD Group ..................................................................................................................... 76

5.10 Files Protection .................................................................................................................................. 77

5.10.1 Protect File by Locking the Record Files ............................................................................... 77

5.10.2 Protect File by Setting HDD Property to Read-Only ............................................................. 78

5.11 One-Key Enabling and Disabling H.264+/H.265+ for Analog Cameras ............................................. 79

5.11.1 One-Key Enabling H.264+/H.265+ All Analog Cameras ....................................................... 79

5.11.2 One-Key Disabling H.264+/H.265+ All Analog Cameras ...................................................... 80

5.12 Configuring 1080p Lite ....................................................................................................................... 80

5.12.1 Enabling 1080p Lite Mode .................................................................................................... 81

5.12.2 Disabling the 1080p Lite Mode ............................................................................................. 81

Chapter 6 Playback 82

6.1 Playing Back Record Files ................................................................................................................. 82

6.1.1 Instant Playback ................................................................................................................... 82

6.1.1.1 Instant Playback by Channel 82

6.1.1.2 Playing Back by Normal Search 82

6.2 Playback Auxiliary Functions ............................................................................................................. 97

6.2.1 Playing Back Frame-by-Frame ............................................................................................. 97

6.2.2 Digital Zoom .......................................................................................................................... 98

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6.2.3 Reverse Playback of Multi-Channel ...................................................................................... 98

Chapter 7 Backup 100

7.1 Backing up Record Files .................................................................................................................. 100

7.1.1 Backing Up by Normal Video/Picture Search ...................................................................... 100

7.1.2 Backing Up Video Clips ...................................................................................................... 103

7.2 Managing Backup Devices .............................................................................................................. 103

7.2.1 Management of USB Flash Drives, and USB HDDs ........................................................... 103

Chapter 8 Alarm Settings 105

8.1 Setting Motion Detection .................................................................................................................. 105

8.2 Setting Sensor Alarms ..................................................................................................................... 107

8.3 Detecting Video Loss ....................................................................................................................... 109

8.4 Detecting Video Tampering ............................................................................................................. 111

8.5 Setting All-day Video Quality Diagnostics ........................................................................................ 113

8.6 Handling Exceptions ........................................................................................................................ 115

8.7 Setting Alarm Response Actions ..................................................................................................... 117

Chapter 9 VCA Alarm 120

9.1 Face Detection ................................................................................................................................. 120

9.2 Line Crossing Detection ................................................................................................................... 122

9.3 Intrusion Detection ........................................................................................................................... 123

9.4 Region Entrance Detection .............................................................................................................. 126

9.5 Region Exiting Detection .................................................................................................................. 127

9.6 Loitering Detection ........................................................................................................................... 127

9.7 People Gathering Detection ............................................................................................................. 128

9.8 Fast Moving Detection ..................................................................................................................... 128

9.9 Parking Detection ............................................................................................................................ 128

9.10 Unattended Baggage Detection ....................................................................................................... 128

9.11 Object Removal Detection ............................................................................................................... 129

9.12 Audio Exception Detection ............................................................................................................... 129

9.13 Defocus Detection ........................................................................................................................... 130

9.14 Sudden Scene Change .................................................................................................................... 130

9.15 PIR Alarm ........................................................................................................................................ 131

Chapter 10 VCA Search 131

10.1 Face Search .................................................................................................................................... 132

10.2 Behavior Search .............................................................................................................................. 134

10.3 People Counting .............................................................................................................................. 135

10.4 Heat Map ......................................................................................................................................... 136

Chapter 11 Network Settings 138

11.1 Configuring General Settings ........................................................................................................... 138

11.2 Configuring Advanced Settings ........................................................................................................ 139

11.2.1 Configuring PPPoE Settings ............................................................................................... 139

11.2.2 Configuring Hik-Connect ..................................................................................................... 139

11.2.3 Configuring DDNS .............................................................................................................. 141

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11.2.4 Configuring NTP Server ...................................................................................................... 143

11.2.5 Configuring NAT ................................................................................................................. 144

11.2.6 Configuring More Settings .................................................................................................. 146

11.2.7 Configuring HTTPS Port ..................................................................................................... 147

11.2.8 Configuring E-Mail .............................................................................................................. 149

11.2.8.1 Before Starting 149

11.2.8.2 Procedure 149

11.2.9 Checking Network Traffic .................................................................................................... 151

11.3 Configuring Network Detection ........................................................................................................ 151

11.3.1 Testing Network Delay and Packet Loss ............................................................................ 151

11.3.2 Exporting Network Packet................................................................................................... 152

11.3.3 Checking Network Status.................................................................................................... 153

11.3.4 Checking Network Statistics ............................................................................................... 154

Chapter 12 HDD Management 155

12.1 Initializing HDDs .............................................................................................................................. 155

12.2 Managing Network HDD .................................................................................................................. 156

12.3 Managing HDD Groups .................................................................................................................... 158

12.3.1 Setting HDD Groups ........................................................................................................... 158

12.3.2 Setting HDD Property ......................................................................................................... 160

12.4 Configuring Quota Mode .................................................................................................................. 161

12.5 Configuring Cloud Storage ............................................................................................................... 162

12.6 Checking HDD Status ...................................................................................................................... 165

12.7 Checking S.M.A.R.T. Information .................................................................................................... 166

12.8 Detecting Bad Sectors ..................................................................................................................... 166

12.9 Configuring HDD Error Alarms ......................................................................................................... 167

Chapter 13 Camera Settings 169

13.1 Assigning 5 MP Long Distance Transmission .................................................................................. 169

13.2 Configuring OSD Settings ................................................................................................................ 170

13.3 Configuring Privacy Mask ................................................................................................................ 171

13.4 Configuring Video Parameters ......................................................................................................... 172

13.4.1 Configuring Image Settings ................................................................................................. 172

13.4.2 Configuring Camera Parameters Settings .......................................................................... 174

Chapter 14 DVR Management and Maintenance 176

14.1 Viewing System Information ............................................................................................................ 176

14.2 Searching Log Files ......................................................................................................................... 176

14.3 Importing/Exporting IP Camera Info ................................................................................................. 178

14.4 Importing/Exporting Configuration Files ........................................................................................... 178

14.5 Upgrading System ........................................................................................................................... 179

14.5.1 Upgrading by Local Backup Device .................................................................................... 179

14.5.2 Upgrading by FTP ............................................................................................................... 180

14.6 Upgrading Camera .......................................................................................................................... 181

14.7 Restoring Default Settings ............................................................................................................... 182

Chapter 15 Others 184

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15.1 Configuring General Settings ........................................................................................................... 184

15.2 Configuring DST Settings ................................................................................................................ 184

15.3 Configuring More Settings ............................................................................................................... 186

15.4 Managing User Accounts ................................................................................................................. 188

15.4.1 Adding a User ..................................................................................................................... 188

15.4.2 Deleting a User ................................................................................................................... 192

15.4.3 Editing a User ..................................................................................................................... 192

Chapter 16 Appendix 195

16.1 Glossary........................................................................................................................................... 195

16.2 Troubleshooting ............................................................................................................................... 196

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No. Icon

Description

Universal Serial Bus (USB) ports fo

r additional devices such as

USB mous

e and USB Hard Disk Drive (HDD)

Chapter 1 Introduction

1.1 Front Panel

Figure 1, Front Panel of DS-7216HQI-Kx and DS-72xxHUI-Kx

Table 1-1 Front Panel Description

5 USB Interface

Lights when DVR is powered up

Lights when data is being read from or written to HDD

Flashes when the network is well connected

IR remote control receiver

1.2 IR Remote Control Operations

The DVR may also be controlled with the included IR remote control, shown in Figure 1-9.

2 × AAA batteries must be installed before operation.

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No. Name

Description

POWER

Power on/off the device by pressing and holding the button for 5

seconds

Press the button

to return to the

ain menu (after successful login)

Press and hold the button for 5 seconds will turn off audible key beep

In PTZ Contro

l mode, the MENU button will start wiper (if applicable)

In Playback mode, it is used to show/hide the control interface

Enter the Manual Record setting menu

In PTZ control settings, press the button and then you can call a PTZ preset b

y pressing

Numeric button

It is also used to turn audio on/off in the Playback mode

Navigate between different fields and items in menus

In the

Playback

mode, the Up and Down button is used to speed up and slow down

recorded video

. The Left and Right button will select the next and previous record files

. In Live View mode, these buttons can be

used to cycle through channels

In PTZ control mode, it can control the movement of the PTZ camera

Confirm selection in

any of the menu modes

It can also be used to tick

checkbox fields

In Playback mode, it can be used to play or pause the video

In single

frame Playback mode, pressing the button will advance the video by a single frame

PTZ Button

In Auto

switch

mode, it can be

used to stop /start auto switch

6 DEV

Enables/Disables Remote Control

Switch to the corresponding channel in Live view or PTZ Control mode

Input numbers and characters in Edit mode

Switch between different ch

annels in the Playback mode

Back to the previous menu

Press for Arming/disarming the device in Live View mode

The button is used to enter the All

day Playback

mode

It is also used to auto scan in the PTZ Control menu

Switch between single screen and multi

screen mode

In PTZ Control mode, it is used to adjust the focus in conjunction with the A/FOCUS+ button

Figure 2, Remote Control

1.2.1 Using the Remote Control

The remote control keys resemble the ones on the front panel (see Table 1-2).

Table 1-2 Description of the IR Remote Control Buttons

MENU Button

REC Button

DIRECTION Button

ENTER Button

Alphanumeric Buttons

ESC Button

PLAY Button

PREV Button

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1.2.2 Troubleshooting Remote Control

Make sure you have installed batteries properly in the remote control. Also, the remote control must be aimed at the IR receiver on the front panel.

If there is no response after you press a button on the remote, follow the procedure below to troubleshoot.

1. Go into Menu > Configuration > General > More Settin

mouse.

2. Check and remember the DVR No. The default DVR No. is 255. This number is valid for all IR

remote controls.

3. Press the DEV button on the remote control.

4. Enter the DVR No. in step 2.

5. Press the ENTER button on the remote.

If the Status indicator on the front panel turns blue, the remote control is operating properly. If the Status indicator does not turn blue and there is still no response from the remote, check the following:

• Batteries are installed correctly and the polarities of the batteries are not reversed

• Batteries are fresh and not out of charge

• IR receiver is not obstructed

If the remote still does not function properly, change the remote and try again, or contact the device provider.

gs by operating the front control panel or the

1.3 USB Mouse

A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this DVR.

1. Plug USB mouse into one of the USB interfaces on the front panel of the DVR.

2. The mouse should be detected automatically. If the mouse is not detected, the possible reason may be that

the two devices are not compatible. Refer to the recommended device list from your provider.

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Name

Action

Description

Live view: Select chan

nel and show the quick set menu

Menu: Se

lect and enter

Double

Click

Live view: Switch between

single

screen and multi

screen

PTZ control: Wheeling

ive view: Drag channel/time bar

Live view: Show menu

Menu: Exit c

urrent menu to upper level menu

Live view: Previous screen

Menu: Previous item

Live view: Next scree

1.3.1 Mouse Operation

Table 1-3 Description of the Mouse Control

Single-Click

Left-Click

Drag

Privacy mask and motion detection: Select target area Digital zoom-in: Drag and select target area

Right-Click Single-Click

Scrolling up

Scroll-Wheel

Scrolling down

Menu: Next item

1.3.2 Input Method

Figure 3, Soft Keyboard

1.3.3 Description of the Soft Keyboard Buttons

Table 1-4 Description of the Soft Keyboard Icons

Icon Description Icon Description

…

Numbers

Lowercase/uppercase

Switch the keyboard

Position the cursor

Symbols

…

Letters

Backspace

Space

Enter

Reserved

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1456789

12131

1.4 Rear Panel

Figure 4, DS-7204HUI-K1 Rear Panel

Figure 5, DS-7208HUI-K2 Rear Panel

Figure 6, DS-7216HUI-K2 Rear Panel

Figure 7, DS-7204HQI-K1

Figure 8, DS-7208HQI-K2

Figure 9, DS-7216HQI-K2 Rear Panel

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No. Item

Description

VIDEO IN

BNC interface for

Turbo

HD and analog video input

AUDIO

RCA connector

AUDIO OUT

RCA connect

or 4 VGA

DB-

15 connector for VGA output. Disp

lay local video output and menu

. 5 HDMI

HDMI video output connector

6 USB Port

USB port for additional devices

Network Interface

Connector for network

8 RS-

485 In

terface

Connector

for RS

485 devices

Power Supply

VDC power supply

Power Switch

Switc

h for turning on/off the device

GND

Ground

VIDEO OUT

BNC connector for video output

Alarm In/Out

Conne

ctor for alarm input and output

Table 1-5 Description of Rear Panels

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Chapter 2 Getting Started

2.1 Starting Up and Shutting Down the DVR

Proper startup and shutdown procedures are crucial to expanding the life of the DVR.

2.1.1 Before Starting

Check that the power supply voltage matches the DVR’s requirement, and ensure the ground connection is working properly.

2.1.2 Starting the DVR

1. Plug the power cord into an electrical outlet. It is HIGHLY recommended that an Uninterruptible

Power Supply (UPS) be used in conjunction with the device.

2. Turn on the power switch on the rear panel, and the Power indicator LED should turn on indicating

that the unit is starting.

3. After startup, the Power indicator LED remains on.

2.1.3 Shutting Down the DVR

. Enter the Shutdown menu, Menu > Maintenance > Shutdown (icon in lower left corner).

2. Click Shutdown.

3. Click Yes.

4. Turn off the rear panel power switch (16 channel only) when the “Please Power Off” prompt

appears.

Figure 10, Shutdown Menu

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Figure 11, Shutdown Prompt

2.1.4 Rebooting the DVR

While in the Shutdown menu, you can also reboot the DVR.

1. Enter the Shutdown menu by clicking Menu > Shutdown.

2. Click Logout to log out or Reboot to reboot.

2.2 Activating the Device

For first-time access, you must activate the device by setting an admin password. No operation is allowed before activation. You can also activate the device via Web browser, SADP, or client software.

1. Input the same password in the Create New Password and Confirm New Password text fields.

Click

to show/hide the password.

Figure 12, Settings Admin Password

STRONG PASSWORD RECOMMENDED – We highly recommend you create a strong password of your own choosing (using a minimum of eight characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. We also recommend that you reset your password regularly. Resetting the password monthly or weekly can better protect your product.

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2. Click OK to save the password and activate the device.

Click to show the password. Click again to hide the password.

3. After the device has been activated, the GUID Attent

Figure 13, Attention Window

4. (Optional) Click Yes to export GUID. The Reset Password window pops up. Click Export to export GUID to

the USB flash drive for password resetting.

ion box pops up as below.

Figure 14, Export GUID

5. After exporting the GUID, the Attention box pops up as below. Click Yes to duplicate the password or No to

cancel it.

Figure 15, Duplicate the Password

2.3 Using the Unlock Pattern for Login

For the

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admin

, you can configure the unlock pattern for device login.

DS-72xxHUI-Kx, DS-72xxHQI-Kx Digital Video Recorder (DVR) User Manual

2.3.1 Configuring the Unlock Pattern

After the device is activated, enter the following interface to configure the device unlock pattern.

Figure 16, Set Unlock Pattern

1. Use the mouse to draw a pattern among the nine dots on the screen. Release the mouse when the

pattern is done.

Figure 17, Draw the Pattern

Connect at least four dots to draw the pattern.

Each dot can connect only once.

2. Draw the same pattern again to confirm it. When the two patterns match, the pattern is successfully

configured.

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Figure 18, Confirm the Pattern

If the two patterns are different, you must set the pattern again.

Figure 19, Reset the Pattern

2.3.2 Logging in via Unlock Pattern

Only the

Configure the pattern before unlocking. Refer to section 2.3.1 Configuring the Unlock Pattern.

1. Right click the mouse on the screen and select the menu to enter the interface.

admin

user has permission to unlock the device.

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Figure 20, Draw the Unlock Pattern

2. Draw the pre-defined unlock pattern to enter the menu.

Right click the mouse to log in via the normal mode.

If you have forgotten your pattern, select Forgot My Pattern or Switch User to show the normal login dialog box.

If the pattern you draw is different from the pattern you configured, try again. If you draw the wrong pattern seven times, the account will lock for one minute.

2.4 Login and Logout

2.4.1 User Login

Figure 21, Normal Login Dialog Box

You must log in to the device before operating the menu and other functions

1. Select the User Name in the drop-down list.

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Figure 22, Login Interface

2. Enter the Password.

3. Click OK to log in.

If the admin enters the wrong logon password seven times, the account will lock for 60 seconds. If an operator enters the wrong password five times, the account will lock for 60 seconds.

2.4.2 User Logout

After logging out, the monitor changes to Live View mode. To perform operations, enter the user name and password to log in again.

1. Enter the Shutdown menu, Menu > Shutdown.

Figure 23, User Account Protection for the Admin

Figure 24, User Account Protection for the Operator

Figure 25, Logout

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2. Click Logout.

If you log out of the system, menu operation is invalid. You must enter a valid user name and password to unlock the system.

2.5 Resetting Your Password

If you forget the and saved in the local USB flash drive after activating the device.

1. On the user login interface, click Forgot Password to pop up the Import GUID interface.

2. Select the GUID file from the USB flash drive.

admin

password, you can reset it by importing the GUID file. The GUID file must be exported

Figure 26, Import GUID

3. Click Import to pop up the Reset Password interface.

Figure 27, Reset Password

4. Enter and confirm the new password.

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5. Click OK to save the new password. The Attention box will pop up as shown below.

Figure 28, GUID File Imported

6. Click OK, and the Attention box will pop up to remind you to duplicate the device password to IP cameras

that are connected with default protocol. Click Yes to duplicate the password or No to cancel.

Figure 29, Duplicate the Password

To retrieve a forgotten password, you must first export the GUID file.

Once the password is reset, the GUID file will be invalid. You can export a new GUID file.

2.6 Adding and Connecting IP Cameras

2.6.1 Activating IP Cameras

Before adding the cameras, make sure the IP cameras to be added are in active status.

1. Select the Add IP Camera option from the right-click menu in live view mode or click Menu >

Camera > IP Camera to enter the IP Camera Management interface.

For IP cameras detected online in the same network segment, the Security status shows whether they are active or inactive.

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