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DS-7200HGHI-SH Series

DS-7300HQHI-SH Series

DS-9000HQHI-SH Series

DVR USER’S MANUAL

Version 3.1.7

August 2015

Hikvision® Network Digital Video Recorder User’s Manual

This manual, as well as the software described in it, is furnished under license and may be used or copied only in accordance with the terms of such license. The content of this manual is furnished for informational use only, is subject to change without notice, and should not be construed as a commitment by Hikvision Digital Technology Co., Ltd. (Hikvision). Hikvision assumes no responsibility or liability for any errors or inaccuracies that may appear in the book.

Except as permitted by such license, no part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, recording, or otherwise, without the prior written permission of Hikvision.

HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE HIKVISION SOFTWARE. HIKVISION DOES NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE HIKVISION SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS, OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE HIKVISION SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE HIKVISION SOFTWARE EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Regulatory information FCC information

FCC compliance: This equipment has been tested and found to comply with the limits for a digital device, pursuant to part 15 of

the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC conditions

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause undesired operation.

EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the Low Voltage Directive 2006/95/EC, the EMC Directive 2004/108/EC, the RoHS Directive 2011/65/EU.

2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info.

2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info.

Industry Canada ICES-003 Compliance

This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements (for 7200HGHI-SH series).

Preventive and Cautionary Tips

Before connecting and operating your DVR, please be advised of the following tips:

• Ensure unit is installed in a well-ventilated, dust-free environment.

• Unit is designed for indoor use only.

• Keep all liquids away from the DVR.

• Ensure environmental conditions meet factory specifications.

• Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it may cause

damage to the sensitive electronics within the unit.

• Use the DVR in conjunction with an UPS if possible.

• Power down the unit before connecting and disconnecting accessories and peripherals.

• A factory recommended HDD should be used for this device.

• Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type

only. Dispose of used batteries according to the instructions provided by the battery manufacturer.

CONTENTS

C H A P T E R 1 Introduction ....................................................................................................... 8

Overview .................................................................................................................................... 8

Product Features .................................................................................................................... 9

Rear Panel ........................................................................................................................... 12

Product Application Diagram ................................................................................................ 17

Operating Your DVR ................................................................................................................ 18

Using the Front Panel Controls ............................................................................................. 18

Using a USB Mouse ............................................................................................................. 23

Using the Soft Keyboard ....................................................................................................... 24

C H A P T E R 2 Activating Your DVR ....................................................................................... 25

C H A P T E R 3 Getting Started ................................................................................................ 44

Starting and Shutting Down Your DVR ..................................................................................... 44

Startup Your DVR ................................ ................................................................ ................. 44

Shutdown Your DVR ............................................................................................................ 44

Rebooting Your DVR ............................................................................................................ 45

Locking Your DVR ................................................................................................................ 45

Setting Date and Time ............................................................................................................. 46

Checking the Status of Your DVR ............................................................................................ 47

C H A P T E R 4 Live Feed ......................................................................................................... 52

Watching a Live Feed .............................................................................................................. 52

Understanding Live Feed Icons ............................................................................................ 52

Operating the Live Feed ....................................................................................................... 52

Using Display Menu ................................................................................................................. 57

Configuring Live Feed Displays ................................................................................................ 58

Setting Camera Order .............................................................................................................. 60

C H A P T E R 5 Record Settings .............................................................................................. 62

Configuring Settings for Recording ........................................................................................... 62

Configuring Recording Settings ............................................................................................ 62

Configuring Record Schedule ............................................................................................... 64

Configuring Holiday Settings .................................................................................................... 69

C H A P T E R 6 Playback .......................................................................................................... 70

Playing Back a Recording ........................................................................................................ 70

Understanding the Playback Interface .................................................................................. 70

Searching for Recorded Files ............................................................................................... 71

Playing Back Recorded Files ................................................................................................ 71

Playing Back Multiple Channels ............................................................................................ 72

Smart Search ....................................................................................................................... 73

Playing Back Tags ................................................................ ................................................... 73

C H A P T E R 7 Backup ............................................................................................................ 76

Backing up Video Clips ............................................................................................................ 76

Selecting Video Clips ............................................................................................................ 76

Backing up Video Clips ......................................................................................................... 77

Backing up Recorded Files ...................................................................................................... 78

C H A P T E R 8 System Configuration ..................................................................................... 80

Configuring Network Settings ................................................................................................... 80

Configuring General Settings ................................................................................................ 80

Configuring DDNS ................................ ................................................................ ................ 81

Configuring SNMP ................................................................................................................ 82

Configuring UPnP ................................ ................................................................ ................. 82

Configuring More Settings .................................................................................................... 83

Managing User Accounts ......................................................................................................... 84

Changing Password ............................................................................................................. 84

Adding a New Remote/Local User ........................................................................................ 85

Changing the permission of User .......................................................................................... 86

Deleting a User ..................................................................................................................... 88

Editing a User ....................................................................................................................... 88

Create a Password Key ........................................................................................................ 89

Switch User .......................................................................................................................... 89

Reset admin user’s password with Password Key ................................................................ 90

Reset Password ....................................................................................................................... 92

Reference ................................................................................................................................ 95

Password Strength Levels ........................................................................................................ 95

Configuring PTZ Cameras ........................................................................................................ 98

Configuring Basic PTZ Settings ............................................................................................ 98

Customizing PTZ Presets, Patterns and Patrols ................................................................... 99

Configuring Alarms and Exceptions ....................................................................................... 101

Setting up Motion Detection ................................................................................................ 101

Configuring Alarm Inputs .................................................................................................... 104

Configuring Alarm Outputs ................................................................................................. 105

Configuring Exceptions ....................................................................................................... 106

Configuring E-Mail Settings .................................................................................................... 108

C H A P T E R 9 Camera Management .................................................................................... 110

Configuring OSD Settings ...................................................................................................... 110

Configuring Privacy Mask....................................................................................................... 111

Configuring Tamper-proof ...................................................................................................... 111

Configuring Video Loss .......................................................................................................... 112

Configuring Video Quality Diagnosis ...................................................................................... 113

C H A P T E R 10 RAID Configuration ..................................................................................... 115

Configuring Array and Virtual Disk ......................................................................................... 115

One-touch Configuration ..................................................................................................... 115

Manually Creating Array and Virtual Disk............................................................................ 116

Rebuilding Array .................................................................................................................... 119

Automatically Rebuilding Array ........................................................................................... 119

Manually Rebuilding Array .................................................................................................. 120

Repairing Virtual Disk ............................................................................................................. 121

Deleting Array / Vitual Disk ..................................................................................................... 122

Deleting the Virtual Disk ..................................................................................................... 122

Deleting the Array ............................................................................................................... 122

Migrating and Expanding........................................................................................................ 122

Upgrading Firmware ............................................................................................................... 125

C H A P T E R 11 Disk Management ....................................................................................... 126

Managing Disks ..................................................................................................................... 126

Checking Disk Status.......................................................................................................... 126

Setting Network HDD ............................................................................................................. 126

Formatting Disk ...................................................................................................................... 127

Enabling HDD Overwrite ..................................................................................................... 128

Enabling HDD Sleeping ...................................................................................................... 128

Managing eSATA ................................................................................................................... 129

Configuring Quota Mode ................................................................................................ ........ 129

Managing HDD Group ............................................................................................................ 130

Managing Files ....................................................................................................................... 131

Searching for Recorded Files ............................................................................................. 131

Searching for Event Files .................................................................................................... 132

Locking and Unlocking Recorded Files .................................................................................. 133

C H A P T E R 1 2 DVR Management ...................................................................................... 134

Viewing System Logs ................................ ................................................................ ............. 134

Exporting and Importing Configuration ................................................................................... 136

Managing System .................................................................................................................. 138

Upgrading the System Firmware ........................................................................................ 138

Restoring Default Settings .................................................................................................. 139

C H A P T E R 1 Introduction

Overview

Thank you for purchasing our product. If there is any question or request, please do not hesitate to contact your dealer.

This manual is applicable to the following models:

DS-7204HGHI-SH, DS-7208HGHI-SH, DS-7216HGHI-SH; DS-7308HQHI-SH, DS-7316HQHI-SH; DS9008HQHI-SH, 9016HQHI-SH

This manual may contain several technically incorrect places or printing errors, and the content is subject to change without notice. The updates will be added into the new version of this manual. We will readily improve or update the products or procedures described in the manual.

Figure 1 DS-7208/7216HGHI-SH DVR

Figure 2 DS-7308/7316HQHI-SH DVR

Figure 3 DS-9008/9016HQHI-SH DVR

Product Features

General

 Connectable to HD-TVI and analog cameras;  Connectable to the Coaxitron camera/dome with long transmission distance;  Connectable to IP cameras from Hikvision for HDVR series;  Each channel supports dual-stream. Main stream supports up to 1080P resolution and sub-

stream supports up to WD1 resolution;

 Independent configuration for each channel, including resolution, frame rate, bit rate, image

quality, etc.

 Encoding for both video stream and video & audio stream; audio and video synchronization

during composite stream encoding;

 Watermark technology;

Local Monitoring

 Simultaneous HDMI, VGA and CVBS outputs (no CVBS output for DS-7200 series);  HDMI output and VGA output at up to 1920*1080 resolution;  1/4/6/8/9/16 screen live view is supported, and the display sequence of screens is adjustable;  Live view screen can be switched in group and manual switch and automatic cycle live view

are also provided, the interval of automatic cycle can be adjusted;

 Quick setting menu is provided for live view;  The selected live view channel can be shielded;  Motion detection, video-tampering detection, video exception alarm and video loss alarm

functions;

 Privacy mask;  Several PTZ protocols supported; PTZ preset, patrol and pattern;  Zooming in/out by clicking the mouse and PTZ tracing by dragging mouse;

HDD Management

 For DS-7200HGHI series, up to 2 SATA hard disks can be connected;

For DS-7300HQHI-SH series, 4 SATA hard disks and 1 eSATA disk can be connected; For DS-9000HQHI-SH series, 8 SATA hard disks and 1 eSATA disk can be connected;

 8 network disks (8 NAS disks, or 7 NAS disks+1 IP SAN disk) can be connected;  Support eSATA disks for recording or backup;  Support S.M.A.R.T. and bad sector detection;  Support HDD sleeping function;  HDD property: redundancy, read-only, read/write (R/W);  HDD group management;  HDD quota management; different capacity can be assigned to different channels;

Recording and Playback

 Holiday recording schedule configuration;  Cycle and non-cycle recording modes;  Normal and event video encoding parameters;  Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm;  8 recording time periods with separated recording types;  Pre-record and post-record for motion detection triggered recording, and pre-record time for

schedule and manual recording;

 Searching record files by events (alarm input/motion detection);  Customization of tags, searching and playing back by tags;  Locking and unlocking of record files;  Local redundant recording;  Searching and playing back record files by camera number, recording type, start time, end

time, etc.;

 Smart playback to go through less effective information;  Zooming in for any area when playback;  Reverse playback of multi-channel;  Supports pause, fast forward, slow forward, skip forward, and skip backward when playback,

locating by dragging the mouse on the progress bar;

 Up to 16-ch synchronous playback at 1080P;

Backup

 Export data by a USB, SATA or eSATA device;  Export video clips when playback;  Management and maintenance of backup devices;

Alarm and Exception

 Configurable arming time of alarm input/output;  Alarm for video loss, motion detection, video tampering, abnormal signal, video

input/recording resolution mismatch, illegal login, network disconnected, IP confliction, record exception, HDD error, and HDD full, etc.;

 Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email

and alarm output;

 Automatic restore when system is abnormal.

Other Local Functions

 Manual and automatic video quality diagnostics;  Users can operate by mouse and remote control;  Three-level user management; admin user can create many operating account and define

their operating permission, which includes the permission to access any channel;

 Completeness of operation, alarm, exceptions and log writing and searching;

 Manually triggering and clearing alarms;  Importing and exporting of configuration file of devices;  Getting cameras type information automatically.

Network Functions

 1 self-adaptive 10M/100M network interface for DS-7204HGHI-SH; 1 self-adaptive

10M/100M/1000M network interface for other 7200/7300 series models; 2 self-adaptive 10M/100M/1000M network interface for 9000 series models;

 IPv6 is supported;  TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, SNMP, NFS, iSCSI,

UPnP™ and HTTPS are supported;

 Extranet access by HiDDNS.  Support access by EZVIZ Cloud P2P.  TCP, UDP and RTP for unicast;  Auto/Manual port mapping by UPnPTM  Remote search, playback, download, locking and unlocking the record files, and downloading

files broken transfer resume;

 Remote parameters setup; remote import/export of device parameters;  Remote viewing of the device status, system logs and alarm status;  Remote keyboard operation;  Remote locking and unlocking of control panel and mouse;  Remote HDD formatting and program upgrading;  Remote system restart and shutdown;  Support upgrading via remote FTP server;  RS-232, RS-485 transparent channel transmission;  Alarm and exception information can be sent to the remote host;  Remotely start/stop recording;  Remotely start/stop alarm output;  Remote PTZ control;  Remote JPEG capture;  Two-way audio and voice broadcasting;  Embedded WEB server.

Development Scalability

 SDK for Windows and Linux system;  Source code of application software for demo;  Development support and training for application system.

Rear Panel

No. Item

Description

VIDEO IN

BNC connectors for video input.

AUDIO IN

RCA connector for audio input.

AUDIO OUT

RCA connector for audio output.

VGA

DB15 connector for VGA output. Display local video output and menu.

HDMI

HDMI video output connector.

USB Interface

Connect to USB mouse or USB flash memory devices.

LAN Interface

Connector for LAN (Local Area Network).

RS-485 Interface

Connector for RS-485 devices.

Power Supply

DC 12V power supply.

Power Switch

Switch for turning on/off the device.

GND

Ground

Alarm IN/OUT

Connectors for alarm inputs and alarm outputs.

Figure 4 DS-7208HGHI-SH

Figure 5 DS-7316HQHI-SH

No.

Item

Description

VIDEO IN

BNC interface for TVI and analog video input.

VIDEO OUT

BNC connector for video output.

AUDIO IN

RCA connector

USB Port

Universal Serial Bus (USB) port for additional devices.

HDMI

HDMI video output connector.

VGA

DB15 connector for VGA output. Display local video output and menu.

AUDIO OUT

RCA connector

Network Interface

Connector for network

RS-485 Interface

Connector for RS-485 devices. T+ and T- pins connect to R+ and R- pins of PTZ receiver respectively.

D+, D- pin connects to Ta, Tb pin of controller. For cascading devices, the first DVR’s D+, D- pin should be connected with the D+, D- pin of the next DVR.

Connector for alarm input.

Connector for alarm output.

Power Supply

AC 100 ~ 240V power supply.

Power Switch

Switch for turning on/off the device.

GND

Ground

LINE IN

BNC connector for audio input.

eSATA

Connects external SATA HDD, CD/DVD-RW.

RS-232 Interface

Connector for RS-232 devices.

No.

Item

Description

VIDEO IN

BNC interface for TVI and analog video input.

VIDEO OUT

BNC connector for video output.

AUDIO IN

RCA connector

USB Port

Universal Serial Bus (USB) port for additional devices.

HDMI

HDMI video output connector.

VGA

DB15 connector for VGA output. Display local video output and menu.

AUDIO OUT

RCA connector

Network Interface

Connector for network

RS-485 Interface

Connector for RS-485 devices. T+ and T- pins connect to R+ and R- pins of PTZ receiver respectively.

D+, D- pin connects to Ta, Tb pin of controller. For cascading devices, the first DVR’s D+, D- pin should be connected with the D+, D- pin of the next DVR.

Connector for alarm input.

Connector for alarm output.

Power Supply

AC 100 ~ 240V power supply.

Power Switch

Switch for turning on/off the device.

GND

Ground

Figure 6 DS-9016HQHI-SH

LINE IN

BNC connector for audio input.

eSATA

Connects external SATA HDD, CD/DVD-RW.

RS-232 Interface

Connector for RS-232 devices.

Product Application Diagram

Figure 7 Product Application Diagram

Operating Your DVR

There are numerous ways to navigate and operate your DVR. You may use the Front Panel Controls, the included IR (Infrared) Remote, a Mouse and the Soft Keyboard.

Using the Front Panel Controls

Your DVR comes with built-in front panel controls, as shown in the following figure:

Figure 8 7200HGHI-SH Panel Controls

The controls on the front panel include:

1. Status Indicators:

• Power: Power indicator turns green when the power switch on the real panel is turned on.

• Status: Status indicator blinks red when data is being read from or written to HDD.

• TX/RX: Tx/Rx indictor blinks green when network connection is functioning properly.

2. IR Receiver: Receiver for IR remote.

3. USB Interfaces: Universal Serial Bus (USB) ports for additional devices such as USB

mouse and USB Hard Disk Drive (HDD).

Figure 9 7300HQHI-SH Panel Controls

The controls on the front panel include:

1. Status Indicators:

• Alarm: Alarm indicator turns red when a sensor alarm is detected.

• Ready: Ready indicator turns green when DVR is functioning properly.

• Status: Status indicator turns yellow when DVR is controlled by an IR remote.

Indicator turns red when controlled by a keyboard and purple when IR remote and keyboard is used at the same time.

• HDD: HDD indicator blinks red when data is being read from or written to HDD.

• Power: Power indicator turns green when the power switch on the real panel is

turned on.

• TX/RX: TX/RX indictor blinks green when network connection is functioning properly.]

2. DVD-ROM: Slot for DVR-ROM.

3. Alphanumeric/Control Buttons: Alphanumeric/Control buttons used in various menus of the

DVR. Alphanumeric-some uses include:

• Switching to the corresponding channel in Preview or PTZ Control mode.

• Inputting numbers and characters in Edit mode.

• Switching between different channels in Playback mode.

Control-some uses include:

• ESC Button: The ESC button is used to escape to the previous menu and to arm/disarm the DVR in Preview mode.

• REC/SHOT Button: The REC/SHOT button is used to enter the Quick Schedule Recording interface. If used when controlling a PTZ, pressing the REC/SHOT button and then a Numeric button will call a PTZ preset.

• PLAY/AUTO Button: The PLAY/AUTO button is used to enter the Playback menu. It is also used to turn audio on/off in the Playback menu and auto scan in the PTZ Control menu.

• ZOOM+ Button: The ZOOM+ button is used to zoom the PTZ camera in when in the PTZ Control menu.

• A/FOCUS+ Button: The A/FOCUS+ button is used to adjust focus in the PTZ Control menu. It is also used to switch between input methods (upper and lowercase alphabet, symbols and numeric input). It can also be used to clear entire masked areas, such as in the Motion Detection and Privacy Mask menus.

• EDIT/IRIS+ Button: The EDIT/IRIS+ button is used to edit text fields. When editing text fields, it will also function as a Backspace button to delete the character in front of the cursor. On checkbox fields, pressing the EDIT/IRIS+ button will tick the checkbox. In PTZ Control mode, the EDIT/IRIS+ button opens up the iris of the camera. In Playback mode, it can be used to generate video clips for backup.

• MENU/WIPER Button: Pressing the MENU/WIPER button will return the user to the Main menu (after successful login). Pressing and holding the button for 5 seconds will turn off audible key beep. The MENU/WIPER button will also bring up Sensitivity Interface settings. In PTZ Control mode, the MENU/WIPER button will start wiper (if applicable).

• F1/LIGHT Button: The F1/LIGHT button when used in a list field will select all items on the list. In PTZ Control mode, it will turn on/off PTZ light.

• F2/AUX Button: The F2/AUX button is used to cycle through tab pages. It will also bring up the Channel & OSD Position settings.

• MAIN/SPOT/ZOOM- Button: The MAIN/SPOT/ZOOM- button is used to switch to the control of spot output. In PTZ Control mode, it can be used to zoom the camera out.

• PREV/FOCUS- Button: The PREV/FOCUS- button is used to switch between single screen and multi-screen mode. In PTZ Control mode, it is used to adjust the focus in conjunction with the A/FOCUS+ button. It can also be used to select entire masked areas, such as in Motion Detection and Privacy Mask menus.

4. Direction/Enter Buttons:

and previous day of or pause the video. In Single Play mode, pressing the Enter button will advance the video by a single frame.

• Enter Button: The Enter button is used to confirm selection in any of the menu modes. It can be used to tick checkbox fields. In Playback mode, it can be used to play or pause the video. In Single Play mode, pressing the Enter button will advance the video by a single frame.

5. Power Button: Powers DVR on/off.

6. Jog Shuttle Control: The Jog Shuttle control can be used to move the active selection in a

menu. In the playback mode, the outer ring is used to speed up/slow down the video. The inner ring can be used to jump 30 seconds forward/backward in a video. In Preview mode, it can be used to cycle through different channels.

7. USB Ports: Connects USB mouse or USE flash memory devices.

Figure 10 9000HQHI-SH Panel Controls

The controls on the front panel include:

1. Status Indicators:

• Alarm: Alarm indicator turns red when a sensor alarm is detected.

• Ready: Ready indicator turns green when DVR is functioning properly.

• Status: Status indicator turns yellow when DVR is controlled by an IR remote.

Indicator turns red when controlled by a keyboard and purple when IR remote and keyboard is used at the same time.

• HDD: HDD indicator blinks red when data is being read from or written to HDD.

• Power: Power indicator turns green when the power switch on the real panel is

turned on.

• TX/RX: TX/RX indictor blinks green when network connection is functioning properly.

2. IR Receiver: Receiver for IR remote control.

3. Front Panel Lock: You can lock or unlock the panel by the key.

4. DVD-ROM: Slot for DVR-ROM.

5. Alphanumeric Buttons: Alphanumeric/Control buttons used in various menus of the DVR.

Alphanumeric-some uses include:

• Switching to the corresponding channel in Preview or PTZ Control mode.

• Inputting numbers and characters in Edit mode.

• Switching between different channels in Playback mode.

6. USB Ports: Connects USB mouse or USE flash memory devices.

7. Control Buttons: some uses include:

• ESC Button: The ESC button is used to escape to the previous menu and to arm/disarm the DVR in Preview mode.

• PLAY/AUTO Button: The PLAY/AUTO button is used to enter the Playback menu. It is also used to turn audio on/off in the Playback menu and auto scan in the PTZ Control menu.

• ZOOM+ Button: The ZOOM+ button is used to zoom the PTZ camera in when in the PTZ Control menu.

• F1/LIGHT Button: The F1/LIGHT button when used in a list field will select all items on the list. In PTZ Control mode, it will turn on/off PTZ light.

• F2/AUX Button: The F2/AUX button is used to cycle through tab pages. It will also bring up the Channel & OSD Position settings.

• MAIN/SPOT/ZOOM- Button: The MAIN/SPOT/ZOOM- button is used to switch to the control of spot output. In PTZ Control mode, it can be used to zoom the camera out.

8. Direction/Enter Buttons:

• Direction Buttons: The Direction buttons are used to navigate between different fields and items in menus. In playback mode, the Up and Down button is used to fast-forward and rewind recorded video. The left and Right button will select the next and previous day of or pause the video. In Single Play mode, pressing the Enter button will advance the video by a single frame.

• Enter Button: The Enter button is used to confirm selection in any of the menu modes. It can be used to tick checkbox fields. In Playback mode, it can be used to

play or pause the video. In Single Play mode, pressing the Enter button will advance the video by a single frame.

9. Jog Shuttle Control: The Jog Shuttle control can be used to move the active selection in a

10. Power Button: Powers DVR on/off.

Figure 11 IR Remote Control

The keys on the remote control closely resemble the ones found on the front panel. Referring to Figure 8, they include:

1. POWER: Turn on/off DVR.

2. DEV: Enable/Disable Remote Control.

3. Alphanumeric: Same as Alphanumeric buttons on front panel.

4. EDIT: Same as JKL/EDIT button on front panel.

5. A: Same as A/FOCUS+ button on front panel.

6. REC: Same as REC/SHOT button on front panel.

7. PLAY: Same as MNO/PLAY button on front panel.

8. INFO: Same as ZOOM+ button on front panel.

9. VOIP: Same as MAIN/SPOT/ZOOM- button on front panel.

10. MENU: Same as MENU/WIPER button on front panel.

11. PREV: Same as PREV/FOCUS- button on front panel.

12. DIRECTION/ENTER Buttons: Same as DIRECTION/ENTER buttons on front panel.

13. PTZ: Same as PTZ/IRIS- button on front panel.

14. ESC: Same as ESC button on front panel.

15. RESERVED: Reserved.

16. F1: Same as F1/LIGHT button on front panel.

17. PTZ CONTROL Buttons: Buttons to adjust the iris, focus and zoom of a PTZ

camera.

18. F2 Button: Same as F2/AUX button on front panel.

Aim the remote control at the IR receiver located at the front of the unit to test operation. If there is no response:

1. Using the front control panel or the mouse, go into Menu > System Configuration > General > More Settings.

2. Check and remember DVR ID#. The default ID# is 255. This ID# is valid for all IR controls.

3. Press the DEV button on the remote.

4. Enter the DVR ID# from step 2.

5. Press the ENTER button on the remote control.

If the Status indicator on the front panel turns blue, the remote control is operating properly. If the Status indicator does not turn blue and there is still no response from the remote, please check the following:

1. Batteries are installed correctly and the polarities of the batteries are not reversed.

2. Batteries are fresh and not out of charge.

3. IR receiver is not obstructed.

4. No fluorescent lamp is used nearby.

Using a USB Mouse

A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this DVR. To use a USB mouse:

1. Plug USB mouse into one of the USB ports on the front panel of the DVR.

2. The mouse should automatically be detected. If in a rare case that the mouse is not

detected, please refer to the recommended device list from your provider.

The buttons on the mouse corresponds to:

1. Left Button:

• Single-Click: Select a component of a menu, such as a button or an input field. This is similar to pressing the ENTER button on the remote/front panel controls.

• Double-Click: Switch between single screen and multi-screen mode in Preview/ Playback mode.

• Click and Drag: Clicking and dragging the Left mouse button can be used to control the pan/tilt of a PTZ camera as well as to vary the position of digital zoom area and camera OSD. It can also be used to set the alarm areas.

2. Right Button:

• Single-Click: Shows pop-up menu in preview interface. Exit to return to the previous menu.

Using the Soft Keyboard

When a mouse is used to perform task on the DVR, clicking on a text input field will bring up the Soft Keyboard, shown in Figure 9.

Figure 12 Soft Keyboard

The buttons on the soft keyboard represents:

Switch to Uppercase: Switch to uppercase input.

Switch to Lowercase: Switch to lowercase input.

Symbols: Switch to symbols input.

Backspace: Delete the character in front of the cursor.

Enter: Confirm selection.

ESC: Exit Soft Keyboard.

Device Type

Model Number

Firmware Version

Value Series IP Camera

DS-2CD2xxx

V5.3.0

Smart Series IP Camera

DS-2CD4xxx

V5.3.0

NVR/Hybrid

DS-9016HWI-ST DS-96xxNI-ST DS-7716NI-SP/16

V3.1.5

Plug-n-Play NVR

DS-76xxNI-EI(E2)/P

V3.1.0

Turbo DVR

DS-72xxHGHI-SH DS-73xxHQHI-SH

V3.1.6

Super NVR

DS-96128NI-E24/H DS-96256NI-E24/H

TBD

C H A P T E R 2 Activating Your DVR

To ensure the highest level of protection, Hikvision has launched a login procedure that requires users to create a new password for the admin account upon the first login to all devices. The password must contain 8 to 16 characters, combining numbers, lowercase letters, uppercase letters, and special characters. At least two types of the above-mentioned characters are required to activate the device. The system will check the password strength; “Risky” passwords will not be accepted.

Device Firmware with Secure Activation

NOTE: DVRs/NVRs starting with the latest firmware (see chart, above) WILL NO

• Local Activation

LONGER HAVE A DEFAULT PASSWORD. The user must activate the NVR by creating a password for the admin account, which can be done in one of four ways:

1. Power on the DVR/NVR.

- An activation message will appear on the screen prompting the user to activate the device (Figure 13).

- The username field will be greyed-out with the username set to admin.

2. Type in a password of your choosing (see “Password Strength Levels” table on page 37 for guidelines).

- The password strength will be displayed, accompanied by a color

indicator:

• Level 0–Risky (red indicator): Not acceptable

• Level 1–Weak (red indicator): Acceptable

• Level 2–Fair (orange indicator): Acceptable

• Level 3–Strong (blue indicator): Acceptable

- Activation will not be allowed unless the password is of acceptable

strength (Figures 14, 15, and 16).

3. Retype the password into the “Confirm Password” field.

Figure 13 Activation Window



NOTE: The strength level indicator colors can vary by activation process, model number,

and device type.

Figure 14 Risky (Inadequate) Strength Password

Figure 15 Invalid Password Message

Figure 16 Weak (Adequate) Password Strength

NOTE: The

password strength is shown with a color indicator

Figure 17 Fair (Adequate) Password Strength

Figure 18 Strong Password Strength

NOTE: The

password strength is shown with a color indicator

3. After an acceptable password has been created, a confirmation message will appear on the screen (Figure 19).

4. Press the OK button to proceed.

Figure 19 Activation Confirmation Message

• SADP Software Activation (v2.2.3.5 or higher)

1. Launch the new version of the SADP software (v2.2.3.5).

- The software will display all Hikvision devices on the network.

- A new field called “Security” will display whether the DVR/NVR is

active or not (Figure 20).

2. If the DVR/NVR is “Inactive,” highlight the DVR/NVR and enter a new password

into the “New Password” field on the bottom right of the screen (Figure 20). See “Password Strength Levels” table on page 37 for guidelines.

- The password strength will be displayed, accompanied by a color

indicator:

• Level 0–Risky (no indicator): Not acceptable

• Level 1–Weak (pink indicator): Acceptable

• Level 2–Medium (yellow indicator): Acceptable

• Level 3–Strong (green indicator): Acceptable

- Bar length indicates strength level.

- Activation will not be allowed unless the password is of acceptable

strength (Figures 23, 24, and 25). If the password is unacceptable

strength (“Risky,” Figure 21), a warning box will be displayed (Figure

22).

3. Retype the password into the “Confirm Password” field.

4. After the password has been entered and confirmed, press the OK button to display the pop-up confirmation window (Figure 26).

5. Press the “X” in the top right corner of the pop-up confirmation window to dismiss the window.

Figure 20 Security Field

Figure 21 Password Field with “Risky” Unacceptable Password

Risky Password

The “Strength Meter”

does not light up

A message indicates

that the password has

to meet minimum

requirements

Valid password range [8-16]. You can use a combination of numbers, lowercase, uppercase and special characters for your password with at least two kinds of them contained.

Figure 22 “Risky” Unacceptable Password Warning Message

Figure 23 Password Field with Weak Strength Password

NOTE: The

password strength is shown with a color indicator.

Figure 24 Password Field with Medium Strength Password

Figure 25 Password Field with Strong Strength Bar

Figure 26 Confirmation Window

• iVMS-4200 Windows Client Software (v2.3.1.3 or higher) Activation

1. Launch the iVMS-4200 software.

2. Go to Control PanelDevice Management (Figure 27).

- On the bottom of the screen in the Online Devices section the screen

will display all Hikvision devices on the network.

- A new field called “Security” will display whether the DVR/NVR is

active or not (Figure 28).

3. If the DVR/NVR is “Inactive,” highlight the DVR/NVR and press the Activate button (Figure 28) to display the “Activation” window (Figure 29).

4. Enter a new password into the “Password” field (Figure 29). See “Password Strength Levels” table on page 37 for guidelines.

- The password strength will be displayed, accompanied by a color

indicator:

• Level 0–Risky (no indicator): Not acceptable

• Level 1–Weak (pink indicator): Acceptable

• Level 2–Medium (yellow indicator): Acceptable

• Level 3–Strong (green indicator): Acceptable

- Bar length indicates strength level.

- Activation will be allowed if the password is of acceptable strength

(Figures 31, 32, and 33).

- If the password is of unacceptable strength (“Risky,” Figure 29), a

warning box will be displayed (Figure 30) explaining the requirements for an acceptable password.

5. Retype the password into the “Confirm Password” field.

6. After the password has been entered and confirmed, press the OK button.

- The DVR’s/NVR’s status will change to “Active” (Figure 31).

Figure 27 iVMS 4200 Control Panel

NVR Status:

Inactive

Figure 28 Inactive DVR/NVR Status

Figure 29 Activation Window with Risky (Inadequate) Password Strength

Risky Password

The “Strength Meter”

does not light up

A message indicates

that the password has

to meet minimum

requirements

Valid password range [8-16]. You can use a combination of numbers, lowercase, uppercase and special characters for your password with at least two kinds of them contained.

Figure 30 Risky (Inadequate) Password Strength Warning Message

Figure 31 Weak (Adequate) Password Strength

Figure 32 Medium (Adequate) Password Strengt

Figure 33 Strong (Adequate) Password Strength

NVR Status:

Active

Figure 34 Active DVR/NVR Status

• Web Interface Activation (use if the SADP or iVMS-4200 software do not support the activation procedure).

1. In a Web browser (i.e., Internet Explorer, Chrome, Safari), type the DVR’s/NVR’s

IP address and press Enter.

- The Activation Window will appear instead of the login page (Figure

35).

2. Enter a new password into the “Password” field (see “Password Strength Levels”

table on page 38 for guidelines).

- The password strength will be displayed, accompanied by a color indicator:

• Level 0–Risky (no indicator): Not acceptable

• Level 1–Weak (pink indicator): Acceptable

• Level 2–Medium (yellow indicator): Acceptable

• Level 3–Strong (green indicator): Acceptable

- Bar length indicates strength level (Figure 36).

- Activation will be allowed if the password is of acceptable strength (Figures 38, 39, 40). A white checkmark will appear in a green circle to

the right of the password field.

- If the password is unacceptable strength (“Risky,” Figure 36), a white X will appear in a red circle to the right of the password field and a warning dialog box will be displayed (Figure 37) explaining the requirements for an acceptable password.

3. Press the OK button.

- After a successful activation the user will be logged in to the DVR’s/NVR’s live view page.

Figure 35 Activation Window

The “Strength

Meter” does not

light up

Figure 36 Risky (Inadequate) Password Strength

Figure 37 Risky (Inadequate) Password Warning Window

Valid password range [8-16]. You can use a combination of numbers, lowercase, uppercase and special characters for your password with at least two kinds of them contained.

A message indicates

that the password has

to meet minimum

requirements

Figure 38 Weak (Acceptable) Strength Password

Figure 39 Medium (Acceptable) Strength Password

Figure 40 Strong (Acceptable) Strength Password

Password Strength Levels

STRENGTH LEVEL

DESCRIPTION

Level 0 (Risky)

NVRs will not accept a Level 0 password

Password length is fewer than eight characters, contains only one type of character, is the same as the user name, and/or is the mirror writing of the user name. This type of password will not be accepted.

Level 1 (Weak)

NVRs will accept a Level 1 password

Password contains two kinds of characters. The combination is number + lowercase letter or number + uppercase letter, and the password length is at least eight characters. This type of password will be accepted.

Level 2 (Medium/Fair)

NVRs will accept a Level 2 password

Password contains two types of characters. The combination is neither number + lowercase letter nor number + uppercase letter, and the password length is at least eight characters. This type of password will be accepted.

Level 3 (Strong)

NVRs will accept a Level 3 password

Password contains more than three types of characters, and the password length is at least eight characters. This type of password will be accepted.

NOTE: Types of characters are lowercase letters, uppercase letters,

numbers, and special characters. Only ASCII characters are allowed.



NOTE: The strength level indicator colors can vary by activation process, model number,

and device type.

C H A P T E R 3 Getting Started

Starting and Shutting Down Your DVR

Proper startup and shutdown procedures are crucial to expanding the life of your DVR.

Startup Your DVR

 Ensure the power supply is plugged into an electrical outlet. It is HIGHLY recommended

that an Uninterruptible Power Supply (UPS) be used in conjunction with the unit. The Power indicator LED on the front panel should turn red, indicating the unit is receiving power.

 Connect the DVR to a VGA monitor. You will only see the DVR menu system when it’s

connected to a VGA monitor.

 Press the POWER switch on the back rear panel. The Power indicator LED should turn

green. The unit will begin to start.

 After startup, the Power indicator LED will remain green. A splash screen with the status of

the HDD will be shown (Figure 41). If an ‘X’ is shown, it means that the HDD is not installed or cannot be detected.

Figure 41 Startup Splash Screen

Shutdown Your DVR

There are two proper ways to shut down your DVR. To shut down your DVR: Option 1:

1. Press and hold the POWER button on the front panel for 3 seconds.

2. Enter the administrator’s username and password in the dialog box for authentication.

3. There will pop-up an attention box.

4. Click the Yes button to shut down your DVR and click the No button to cancel.

Option 2:

1. Shutdown your DVR by going to Menu > Maintenance, click in the lower left corner to pop-up the Shutdown menu, as shown in Figure 42.

Figure 42 Shutdown Menu

2. Select the Shutdown button.

3. Click the Yes button.

Note:

Do not press the POWER button again when the system is shutting down.

Rebooting Your DVR

While in the Shutdown menu (Figure 42), you may also reboot your DVR by clicking Reboot.

Locking Your DVR

Locking your DVR will return you to the Live Feed mode, which will require the correct user name and password to exit out of it and do operation. You have two methods to lock your DVR.

 Enter the Shutdown menu by going to Menu > Maintenance > Shutdown, and click

the Lock button.

 Click on the lower left corner of Menu interface to lock your DVR.

Note:

You can also set auto lock time to lock the menu for a certain period of time inactivity. Enable auto locking by going to Menu > System Configuration > General > More Setting, and select auto lock time in the auto lock time drop down list.

Setting Date and Time

It is extremely important to setup the system date and time to accurately timestamp recordings and events.

Set up date and time as follows:

1. Enter the System Configuration menu by going to Menu > System Configuration > General.

2. Select the Time/Date tab, as shown in Figure 43.

Figure 43 System Configuration Menu

3. The current system time and date as well as the time zone will be displayed. Using the directional buttons on the front panel/remote or the mouse, select the correct date, time and time zone.

4. To enable Daylight Savings Time, click and check the Enable DST checkbox and there will pop-up the DST Setting menu, as shown in Figure 44. You can check the Auto DST Adjusting checkbox or manually check the date of the DST period and click the Apply button to confirm the setting. Click the OK button to return to the up level menu.

Figure 44 DST Settings Menu

5. To acquire the time and date over an NTP (Network Time Protocol) Server, check the Enable NTP checkbox. You can set the interval and enter your own NTP server.

6. Click the Apply button to save the settings and click to exit out of the menu. Clicking without clicking the Apply button will exit the menu without saving.

Checking the Status of Your DVR

The current status of your DVR can be checked at any time by going to the System Information menu. The System Information menu, as shown in Figure 45, can be accessed by going to Menu > System Information.

Figure 45 System Information Menu

1. Select the Device Info tab to enter the Device Information menu to view the device name, model, serial No., firmware version and encode version, as shown in Figure 45.

2. Select the Camera tab to enter the Camera Information menu to view the status of each camera, as shown in Figure 46.

Figure 46 Camera Information Menu

3. Select the Record tab to enter the Record Information menu to view the recording status and encoding parameters of each camera, as shown in Figure 47.

Figure 47 Record Information Menu

4. Select the Alarm tab to enter the Alarm Information menu to view the alarm information, as shown in Figure 48.

Figure 48 Alarm Information Menu

5. Select the Network tab to enter the Network Information menu to view the network information, as shown in Figure 49.

Figure 49 Network Information Menu

6. Select the HDD tab to enter the HDD Information menu to view the HDD status, free space, capacity, etc., as shown in Figure 50.

Figure 50 HDD Information Menu

C H A P T E R 4 Live Feed

Watching a Live Feed

The Live Feed mode is automatically started after the DVR boots up. It is also at the very top of the menu hierarchy, thus hitting the ESC button multiple times (depending on which menu you’re on) will bring you to the Live Feed mode.

Understanding Live Feed Icons

There are multiple icons on each display in Live Feed mode to indicate different camera status and settings. These icons include:

Event Icon: Indicates video loss or tampering, motion detection and/or sensor alarm.

Record Icon: Indicates the current channel is recording. The recording may have been

started from a schedule, and/or triggered from motion or alarm.

Manual Record Icon: Enable/disable manual record.

Instant Playback Icon: Instant playback the record in last five minutes. Audio On/Audio Off Icon: Enable/disable audio for selected display.

Capture Icon: Capture images for the selected display.

PTZ Control Icon: Enable PTZ control mode for the selected display.

Digital Zoom Icon: Zoom in the selected area to the full screen.

Image Settings Icon: Enter the image setting menu for selected display.

Close Icon: Exit out of current setting and return to previous mode.

Note:

Status for video loss is only valid with analog cameras. Event icons will only be displayed when armed, except for the video loss alarm.

Operating the Live Feed

In Live Feed mode, you may adjust the settings for individual cameras by left-clicking on the desired display with the mouse. The selected display will be surrounded with a green border, as shown in Figure 51.

Figure 51 Live Feed Mode

The settings you may adjust with each display include:

Manual Record:

Enable/disable manual record by clicking the icon for a selected display.

Instant Playback:

Click the Instant playback icon to show the record in last five minutes. If no record is found, it means there is no record during the last five minutes

Audio:

Enable/disable audio for a selected display. To enable/disable audio:

1. Select one display to enable/disable audio.

2. Enable audio by clicking the Enable Audio icon and disable audio by clicking the Disable

Audio icon. An error message similar to the one shown in Figure 52 will pop-up if the Enable Audio option is not selected in the Live View menu for the specified channel.

Figure 52 Enable Audio Attention Message

Capture:

Do capture by clicking the icon for a selected display.

PTZ Control:

If the selected camera is a PTZ camera, you may control it directly from the display. Control a PTZ camera as following steps:

1. Select the display that corresponds to a PTZ camera.

2. Click the PTZ Control icon. This will bring up additional PTZ control buttons, as shown in Figure 53.

Figure 53 PTZ Control Mode

3. Control the PTZ by using PTZ control buttons. Pan and tilt PTZ by clicking on the directional buttons. Zoom in and out using the Zoom In/Out buttons and recall presets, patrols and patterns by clicking the corresponding icons.

4. Below is the description of the PTZ control icons:

Direction buttons and the auto-cycle button

Zoom+/Zoom-

Focus+/Focus-

Iris+/Iris-

The speed of the PTZ movement

Light On/Off

Wiper On/Off

3D-Zoom

Image Centralization

5. Click the Close icon to return to the Live Feed mode.

Note:

PTZ parameters for the camera must be set correctly before the PTZ can be controlled.

Digital Zoom Mode:

Enable digital zoom on the selected channel. Once enabled, the regular feed will be shown in the lower right corner while the zoomed in view will be shown on the full screen. The zoomed in region may be changed by moving the red rectangle in the regular feed window, as shown in the Figure 54. Right click to back to the Live Feed mode.

Figure 54 Digital Zoom

Image Settings:

Set the image mode and image parameters like brightness, contrast, saturation, hue and so on for selected display. To adjust the image settings of a display as following steps:

1. Select display.

2. Click the Image Settings icon. This will bring up the Image Settings menu, analog

camera is shown in Figure 55.

Figure 55 Analog Camera Image Settings Menu

3. For analog camera, there are four preset modes for selection: Standard, Indoor, Dim Light and Outdoor. You can select one according to the real situation.

4. You can also adjust the image parameters like Brightness , Contrast , Saturation

, Hue by dragging the corresponding icon. The effect will be displayed

immediately on the screen.

 Click Default will restore the default settings.  If the same settings can be applied in other channels, click the Copy button to pop-

up a Copy to box and check the corresponding checkbox. Click the OK button to save and back to Image Setting menu. Click Cancel to exit without saving.

 Click OK to save the settings and return to the Live Feed mode.

5. For IP camera, only Customize is supported. You can adjust the Brightness, Contrast, Saturation and Hue by dragging the corresponding icon. Click the OK button to save the settings and back to the Live Feed mode.

You can also enter the Image setting menu by going to Menu > Cameras Setup > Image, as shown in Figure 56. The steps are similar to the live feed icon setting steps. If the same settings can be applied in other channels, click the Copy button to copy it to other channels.

Figure 56 Image Settings Menu

Using Display Menu

The Display Menu can be accessed by right-clicking the mouse on any of the display in Live Feed mode. The Display Menu, as shown in Figure 57, allows you to quickly change into different display modes and to start/stop auto-switching of the display modes.

Figure 57 Live Feed Display Menu

Menu: Click to go to DVR Main Menu. If the system is locked, you must enter the current admin

password to exit out of the Live Feed.

Single Screen/Multi-Screen: Click to switch the display mode.

Previous Screen/Next Screen: Click to view the previous/next set of display. In a 2x2 mode,

this will show the next four display. In a 3x3 mode, this will show the next nine display.

Start/Stop Auto-Switch: Click to start/ stop auto-switch. Auto-switch will cycle through selected cameras. Switching of camera can be based on an individual or multiple cameras.

Start Recording: Click the Continues Record/Event Record item. This will bring up an attention box shown below. If you click yes, it will start all-day continues/event recording of all channels.

Note:

1. Before you start Auto-switch, you should set Dwell Time in Live View setting menu by going to Menu > System Configuration > Live View > General.

2. After 20 seconds of inactivity, the DVR will automatically exit out of the Display menu and go back into the Live Feed mode.

3. The auto lock menu setting is selected by default, meaning the Admin password must be enter to exit out of the Live Feed into the Main Menu.

Configuring Live Feed Displays

Live Feed displays can be customized to your own needs. To customize display settings:

1. Set language, CVBS output standard, resolution and so on by going to Menu > System Configuration > General > Display, as shown in Figure 58.

Figure 58 Display Menu

The settings available to configure in this menu include:

 Language: The default language used is English.  Resolution: Select the appropriate resolution of VGA/HDMI output.  Mouse Pointer Speed: Set the speed of mouse pointer and 4 levels are

configurable.

 Double Click Speed: Set the speed of mouse double click and 3 levels are

configurable.

 Enable Password: Check the checkbox to enable the live view password.  Enable HDMI Resolution Auto: Check the checkbox to enable auto adjust HDMI

resolution.

2. Set device name, device no., CVBS output brightness, auto lock time and menu output mode by going to Menu > System Configuration > General > More Settings, as shown in Figure 59.

Figure 59 More Settings Menu

The settings available to configure in this menu include:

 Device Name: Edit the name of the device.  Device No.: Edit the number of the device.  Auto Locktime: Set the auto lock time of menu.  Menu Output Mode: select the menu output mode from Auto, HDMI, VGA and Main

CVBS.

3. Set the live view interface parameters and event output by going to Menu > System Configuration > Live View > General, as shown in Figure 60.

Figure 60 Live View Menu

The settings available to configure for each video output include:

 Video Output Interface: Designates the output including Main CVBS, HDMI, VGA.  Live View Mode: Designates the display mode for Live Preview.  Dwell Time: Set the time to dwell between switching of channels when Start Auto-

switch is selected in Live Preview.

 Enable Audio Output: Enable or disable audio output for the selected video output.  Event Output: Designates the output to show event video.  Full Screen Monitoring Dwell Time: Set the time to dwell between switching of

channels when events occur.

Setting Camera Order

Setting the camera order allows you to logically position cameras for more efficient monitoring of your own individual location.

Figure 61 Camera Order Settings Menu

To set the camera order:

1. Enter the Live View menu, shown in Figure 61 by going to Menu > System Configuration > Live View.

2. Select the View tab.

3. Select the Video Output Interface to configure camera order for.

4. Select the Screen Configuration you would like to use in Live Feed by clicking

. The preview of the screen configuration on the right will change

depending on the option selected.

5. Click to select a screen in the right region and double-click to select a channel in the left region. Thus the selected channel will be displayed in the corresponding screen.

Note:

means no channel will be displayed in this screen.

6. Click to start live view of all channels and click to stop live view all channels. Click or to go to the previous or next page. For example, in 2x2 screen

configuration mode, pressing the Next button will bring up the next set of 4 displays.

7. Click the Apply button to save settings.

8. Click to exit out of the menu.

C H A P T E R 5 Record Settings

Configuring Settings for Recording

There are multiple ways to setup your DVR for recording. They include setting up a recording schedule, triggering a recording by motion detection and/or a sensor alarm

Configuring Recording Settings

Before setting your DVR up for recording, certain settings should be configured first. The first set of settings to configure in this menu is the recording quality settings. To configure

the recording quality settings as following steps:

1. Enter the Recording Quality Settings menu by going to Menu > Recording Configuration > Recording Quality as shown in Figure 62.

Figure 62 Recording Quality Settings Menu

2. Select main stream tab to configure the parameters of main stream.

1) Select the camera to configure in the Camera dropdown list.

2) Select the Recording Mode to configure. Both Continuous and Event can be

configured..

3) Select the stream type in the Stream Type dropdown list. The options include Video

& Audio and Video.

4) Select the camera resolution in the Resolution dropdown list. The options for the

camera resolution include 4CIF, 2CIF, CIF and QCIF.

5) Select the bit rate type in the Bitrate Type dropdown list. The options for the camera

bit rate type include Variable and Constant

6) Select the recording Frame Rate to use for the designated camera. A rate of 30 (Full

Frame) all the way down to 1/16 of a frame can be selected.

7) Set the video quality using the Video Quality slider. Increasing the video quality will

also increase the max. bit rate recommended. The max. bit rate can be adjusted according to this recommend.

8) Select the max. bit rate mode in the Max. Bitrate Mode dropdown menu. The options

for the camera max. bit rate mode include General and Customize (32 to 8192 kbps).

9) Check the checkbox of record audio to enable or disable audio while recording.

10) Click the Apply button to save the settings.

11) Click the Copy button to copy the settings to other channels if the same settings can

also be used for other channels.

3. Select Substream tab, as shown in Figure 63, to configure the sub stream parameters. The steps are the same as that of the main stream configuration.

Figure 63 Substream Settings Menu

4. Select record tab, as shown in Figure 64, to configure some parameters of recording.

Figure 64 Record Settings Menu

1) Select the pre-record time. The pre-record time is the time in seconds to record

before a recording is triggered. Setting the pre-record time to MAX will allow the DVR to use up to the maximum available buffer space for recording.

2) Select the Post-record time. The post-record time is the time in seconds to also

record after a recording has ended.

3) Enter the Erase Video After. The Erase Video After time denotes the amount of days

that files will be deleted after its initial recording. Setting the time to 0 will allow the DVR to only delete and overwrite files when the HDD is full.

Note:

1. You must click the Apply button after adjusting the configuration of each tab before you move on to adjust another one.

2. Event recordings are recordings that are triggered from motion detection and/ or from an external alarm.

3. If an event occurs during Continuous recording, the frame rate will automatically switch to that set for Event recording.

4. For holiday settings, you can refer to Page 62.

Configuring Record Schedule

A record schedule allows you to schedule multiple time periods per day for recording. Setting up a record schedule will allow you to further conserve disk space by recording only during the time periods you would like to record at.

Note:

In this chapter, we take the record schedule procedure as an example, and the same procedure can be applied to configure capture schedule. To setting the capture schedule, choose the Capture tab in the Schedule interface.

Steps:

1. Enter the Schedule menu, shown in Figure 65 by going to Menu > Recording Configuration > Schedule.

2. Select the Record tab to configure record schedule.

Figure 65 Record Schedule Configuration Menu

3. Select the camera to configure from the camera dropdown list.

4. Check the Enable Schedule checkbox to enable the record schedule. If the checkbox is

unchecked, the record schedule will be disabled.

5. Edit the record schedule. There are three ways to set the record schedule:  Instant edit

1) On the Record menu, select a day from Monday to Sunday to configure schedule for.

2) Setup time periods for schedule. If the 24HR checkbox is checked, recording will

occur over the entire day. To setup multiple time periods, uncheck 24HR and enter the Start/End Time for the selected day. The start/End time are listed using a 24 hr cycle (i.e. 18:00 is equivalent to 6:00pm). Up to 8 discontinuous periods can be configured for each day.

3) Select recording type under Type for selected day of the week. Recording type

includes Continuous for continuous recording or Event when an event is triggered (i.e., from detected motion) for the selected time period.

4) Select the Add button to add time frame to schedule. The newly added time frame

will appear in the schedule on the right. You can click to delete the selected time period on the right. Continuous recordings are shown in blue on the schedule while Event recordings are shown in yellow. An example of this can be seen in Figure 66.

Figure 66 Record Schedule Configuration Example

5) If there are scheduling errors detected, error messages such as those shown in

Figure 67 will appear.

Figure 67 Schedule Configuration Error Messages

6) Repeat the above steps to set recoding schedule for other days in the week.  Edit the schedule

1) Click the Edit button on the bottom right to pop-up the Edit Schedule menu, as

shown in Figure 68.

Figure 68 Edit Schedule Menu

2) Select a day from Monday to Sunday.

3) Setup time periods for schedule. If the All Day checkbox is checked, recording will

occur over the entire day. To setup multiple time periods, uncheck All Day and enter the Start/ End Time for the selected day. You can select recording type for each period.

4) Click the Apply button to save the settings.

5) Repeat the above steps to set record schedule for other days in this week. If the

schedule can also be applied to other days, click the Copy button to pop-up a Copy to box, as shown in Figure 69.

Figure 69 Copy to

6) Check the corresponding checkbox of the day to copy the record schedule to.

7) Click the OK button to save the settings and back to upper level menu or click the

Cancel button to back without saving.

8) Click the Apply button to save the settings and click OK to exit.  Draw the schedule

1) Click to select a recording type. None

means no recording.

2) Use the mouse to drag and draw time periods in the assigned area. Up to 8

discontinuous periods can be configured for each day.

3) Repeat the above steps to set record schedule for other days in the week.

4) Click the Apply button to save the settings or click to exit without saving.

6. Repeat the above steps to set record schedule for other channels. If the same schedule can be applied to other channels, click the Copy button to pop-up a Copy to box, as shown in Figure 70.

Figure 70 Copy to

7. Check the corresponding checkbox of other channels to copy the record schedule to.

8. Click the OK button to save the setting and back to upper level menu or click the Cancel

button to back without saving.

9. Click the Apply button to save the settings.

Note:

Enable the Start Recording in the Display Menu will also create a schedule in Schedule Configuration. It will start all-day continue or event recording for all channels.

Configuring Holiday Settings

Follow the steps to configure the holiday settings.

1. Enter the Holiday menu, shown in Figure 71 by going to Menu > Recording Configuration > Holiday.

Figure 71 Holiday Settings Menu

2. Choose a holiday on the List show on the right. Click to pop up an Edit menu, as shown in Figure 72.

Figure 72 Edit Menu

3. Edit the Holiday Name or use the default one.

4. Check the Enable checkbox.

5. Select Mode in the dropdown list. There are three different modes for the date format to

configure holiday schedule.

6. Set the start and end date.

7. Click the Apply button and OK to save settings and exit.

C H A P T E R 6 Playback

Playing Back a Recording

Previously recorded files can be played back using the Playback Interface. You must first search for recordings to play them back.

Understanding the Playback Interface

It’s important to understand how to use the Playback Interface to efficiently navigate through

recorded files. To access the Playback Interface, shown in Figure 73, go to Menu > Playback > Record.

Figure 73 Playback Interface

Figure 74 Playback Menu

Figure 74 shows some of the main features of the Playback Interface, which include:

 Channel Selector: Select the channel to search for recordings on.  Calendar: Select the date to search for recordings on.  Timeline: Select the time to search for recordings on.  Preview: Shows a preview of the selected recording.  Playback Controls: Controls for playback of the selected recording.  Clip Backup Tools: Tools to backup clips from a recording.  Clip Playback Controls: Controls for playback of marked clip.  Full Screen: Enter full screen playback mode

Searching for Recorded Files

The Playback Interface allows for easy searching of recorded files. To search for recorded files using the Playback Interface:

1. Enter the Playback menu, shown in Figure 73 by going to Menu > Playback > Record.

2. Select the channel to search for recordings on.

3. Select the date to search for recordings on using the calendar. The system date is

shown on the left of the calendar. You may change the month and year of the calendar by clicking the left and right arrows next to the month and year .Dates with recordings in the selected month and channel are displayed in light blue. Dates without recordings are light gray. The active selected date is lighted up with a green box.

4. Click on the desired date that is highlighted in light blue to search for recordings. If recordings exist, the timeline will be filled with blue bars to designate recorded files. The playback marker, indicated by a green vertical line will automatically jump to the beginning of the earliest recordings for the selected date. The marker can be moved to any other location by clicking on the desired position on the blue bars or drag it.

5. Select in the Playback Controls to start playback of the recording.

Playing Back Recorded Files

After finding the recordings you would like to play back, you may use the Playback Controls to navigate through the recording. The controls found under Playback Controls include:

Play Forward Button: Button to playback recording.

Play Reverse Button: Button to playback recording in reverse.

Speed Down Button: Button to decrease play speed.

Speed Up Button: Button to increase play speed.

Mute Button: Button to enable and disable audio in playback mode.

Add Default Tag: Button to add default tag.

Add Customized Tag: Button to add customized tag and input tag name.

Edit Tag: Button to check, edit and delete tag(s).

Enter/Exit Full Screen Mode: Button to enter into and out of full screen mode.

To playback recorded files:

1. Search and select recording to play back in the Playback Interface.

2. Click the Play Forward button to begin playback of selected recording and the Pause

button to pause playback.

3. You may slow down or speed up the playback speed by clicking the Speed Down/ Speed Up button.

4. You can click to zoom in/zoom out the timeline and select the exactly time.

5. Click the Full-Screen button to enter full-screen playback mode, shown in Figure 75.

Figure 75 Full-Screen Playback Mode

6. Clicking will return to the original playback mode.

7. Click the Mute button to turn on and off audio during playback.

8. Click to enable digital zoom. Once enabled, the regular recorded feed will be shown

in the lower right corner while the zoomed in view will be shown on the full screen. The zoomed in region may be changed by moving the red rectangle in the regular recorded feed window.

9. Click to add tag and manage it.

10. Click to control playback.

Playing Back Multiple Channels

You may also playback recordings from multiple channels simultaneously. To playback recordings from multiple channels:

1. Search and select recording to playback in the Playback Interface.

2. Enter into Full Screen mode, shown in Figure 75 by clicking the Full Screen button.

3. In Full-Screen mode, you may select additional channels to playback by clicking the checkbox next to the desired camera in the Channel Selector panel. Playback will begin simultaneously on the selected channels.

4. You may stop playback on any of the channels by un-checking the checkbox next to the channel.

5. You can also select recording in Full Screen mode by double click the date on the calendar.

Note:

Up to 16 channels can be played back at the same time.

Smart Search

In order to locate motion detection event easily and accurately in the playback progress line, the users are allowed to analyze a certain area (scene) dynamically, and to get all of the related motion detection events that occurred in this area.

Note:

The smart search function is available for single-channel playback only. To use this function:

1. Enter the playback interface and play the video.

2. Move your mouse into the video window and drag an area for motion detection

analysis .The button is used for clearing all the area, and the button is used for choosing the full screen area.

3. After selecting the area, click to search, you will get the motion detection events easily from the long time line. Time line turns to red when motion detection events happen.

4. You can get the scene you need conveniently by moving the green vertical line or you can click and to move between the neighbor events.

5. To launch Smart Playback, press to start. Record periods with event will be played in normal speed, others will be in fast speed.

6. You can also do the smart search in Full Screen mode, as shown in Figure 44 by clicking to pop-up the tool bar as .

Playing Back Tags

1. Enter the Tag interface, shown in Figure 76 by going to Menu > Playback > Tag.

Figure 76 Tag Playback Interface

2. Select channel on the Channel dropdown list.

3. Select tag type for Tag Keyword or All.

4. If tag type was Keyword, Keyword area was editable to allow user to set keywords for

fast searching.

5. Select start time and end time.

6. Select the pre-play and post-play time.

7. Click the Search button and the tag recording found will be listed in Result interface.

8. Click or double click the tag you want to play and it will be display in the Playback

interface as shown in Figure 77.

Figure 77 Tag Playback

9. Drag the timeline to the place you want to play.

10. Click to enable or disable the audio.

11. Click to play back the pictures in Full Screen mode

12. Click to edit the tag name.

13. Click to delete the tag.

C H A P T E R 7 Backup

Backing up Video Clips

Video clips can be backed up to various devices, such as USB flash drives, USB HDDs or a DVD writer.

Selecting Video Clips

Video clips can be selected for backup in the Playback Interface using the controls found in the Mark Clip For Export panel, shown in Figure 78.

Figure 78 Mark Clip For Export Controls

The controls found in the Mark Clip For Export panel include:

 Start/Stop Button: Mark the starting/ending point for the video clip. When you click

the Start, it will turn to the Stop button.

 Save Button: Save the selected video clip to the HDD.  Clear Button: Clear the selected video clip.

To select video clips in the Playback Interface:

1. Enter the Playback Interface, shown in Figure 79 by going to Menu > Playback > Record.

Figure 79 Playback Menu

2. Search for the recorded files that you would like to select video clips from (See Searching for Recorded Files on Page 64). Video clips can only be selected in single playback mode.

3. Select the starting position of the video clip by clicking the desired location on the blue recordings bar.

4. Click the Start button.

5. Select the ending position of the video clip, the same as starting position.

6. You can click to zoom in/zoom out the timeline and select the exactly time.

7. Click the Stop button.

8. The selected video clip time range will be shown at the bottom of the Playback Interface,

as seen in Figure 80.

Figure 80 Video Clip Time Range

9. You may play the video clip using the Play button or use the arrow keys

, which are shown below the timeline to progress

through the video one second, minute or hour at a time.

10. Click the Save button to save clip to the DVR. Clip must be first saved to the DVR before it can be backed up to an external USB storage device or to a DVD writer. Clicking the Clear button will remove the video clip.

11. Repeat steps 2-10 to select additional clips. If you would like to backup video clips at this point, click the Clips Export button.

Note:

The Play, Save and Clear buttons are not available unless a completed video clip is selected. A completed video clip has a start and end point marked by using the Start and Stop button.

Note:

The Start button is not available when there is still a video clip that has not been saved or cleared.

Backing up Video Clips

After video clips have been selected in the Playback Interface, you may back them up to an external USB storage device or DVD writer by going to the Export menu.

To backup video clips:

1. Enter the Clips Export menu, shown in Figure 81 by first going to Menu > Playback. In the Playback menu, click the Clips Export button.

Figure 81 Clips Export Interface

2. If video clips were successfully saved to the HDD using the Playback Interface, they will be listed in the Clips Export interface. The camera number as well as the time range and clip size would be listed.

3. Select the video clips you would like to backup by checking the checkbox next to the desired clips. You may also click to play and review the clip. Video clips can be

deleted by clicking or by clicking the Delete button to delete the selected clips. Check the Channel No. box will choose all clips.

4. Connect at least one USB storage device to the DVR. If the device is compatible with the DVR, it will automatically be detected. Select the backup device from the Device Name dropdown menu.

5. If the available space on the storage device is adequate, select the Export button to begin backup of the selected clips.

6. After clips have been backed up, you may click the Cancel button to return to the Playback Interface.

Note:

If the USB storage device has not been properly initialized and formatted, you may click on the Format button to do so. Formatting a storage device will permanently delete ALL the files on that device. There is also NO WARNING MESSAGE after clicking the Format button to format the storage device. Please proceed with caution and backup all critical data from the storage device before formatting.

Backing up Recorded Files

Not only can video clips be backed up, full recorded files can also be backed up to a storage medium.

To back up recorded files:

1. Search for recorded files using the File Management menu (See Searching for Recorded Files on Page 64).

2. Select the files you would like to back up by checking the box next to the file. You may also check the Channel No. box to select all files. The total required space will be shown next to Total size.

3. You can also check the checkbox of Merge files to export.

4. Click the Export button; this will take you to the Export menu, as shown in Figure 82.

Figure 82 Files Backup Menu

5. In the Export menu, connect a USB storage device and click the Refresh button. If the device is detected, a list of its file contents as well as the available free space will be shown.

6. You may delete files on the USB storage device to free up additional storage space by clicking the Delete button on the selected file. You may also format the device by clicking the Format button. Formatting will remove ALL files from the device.

7. When there is sufficient storage space for backup, click the Export button. A backup progress bar will be shown.

8. Click the OK button once backup has completed.

Figure 83 Export Finished Message

9. Click the Cancel button to return to the File Management menu.

10. You can also click Quick Export in the Record menu to export all the record files for the

selected channel.

C H A P T E R 8 System Configuration

Configuring Network Settings

Network settings must be configured before you’re able to use your DVR over the network.

Configuring General Settings

To configure network general settings:

1. Enter the Network Configuration menu, shown in Figure 84 by going to Menu > System

Configuration > Network.

Figure 84 Network Settings Menu

2. Select the General tab. The current network settings are displayed on the right side of the menu, shown in

3. Figure 85.

Figure 85 Network Settings Menu

4. If you have a DHCP server running and would like your DVR to automatically obtain an IP address and other network settings from that server, check the DHCP checkbox.

5. If you would like to configure your own settings, enter the settings for:

 IP Address: IP address you would like to use for your DVR.  Subnet Mask: Subnet Mask of network.  Default Gateway: IP address of your Gateway. Typically the IP address of your

router.

 DNS Server: The preferred and alternate Domain Name System (DNS) Server to be

used with your DVR.

6. Click the Apply button to save the settings.

Configuring DDNS

Dynamic DNS allows you to create a hostname and associate it to your IP address, making access to your DVR over the internet easier. To configure DDNS:

1. Select the DDNS tab to enter the DDNS settings interface, as shown in Figure 86.

Figure 86 DDNS Settings Menu

2. Check ezviz Cloud to enable the P2P service.

3. Check Stream Encryption to use higher security-level data stream.

4. Check the Enable DDNS checkbox.

5. Select a DDNS type from the DDNS Type selection box. Five different DDNS types are

selectable: IPServer, DynDNS, PeanetHull, NO-IP, hkDDNS.

 IPServer: Enter Server Address for IPServer.  DynDNS:

1) Enter Server Address for DynDNS.

2) Enter the domain obtained from the DynDNS website in the Domain Name textbox.

3) Enter the User Name and Password registered in the DynDNS website.

 PeanutHull: Enter the User Name and Password obtained from the PeanutHull

website.

 NO-IP:

1) Enter Server Address for NO-IP.

2) Enter the domain obtained from the DynDNS website (www.no-ip.com) in the

Domain Name textbox.

3) Enter the User Name and Password registered in the NO-IP website.

 HiDDNS:

1) The Server Address defaults to www.hik-online.com.

2) Enter the Device Domain Name. The domain name can only contain the lower-

case letter, numeric and ‘-’, and it must start with the lower-case letter and cannot end with ‘-’.

3) If you have more than one device, you can register an account on www.hik-

online.com to do some management.

6. Click the Apply button to save the settings.

Configuring SNMP

You can use SNMP protocol to get device status and parameters related information. To configure SNMP:

1. Select the SNMP tab to enter the SNMP settings interface, as shown in Figure 87.

Figure 87 SNMP Settings Menu

2. Check the Enable SNMP checkbox.

3. Enter the IP address of SNMP host in the Trap Address textbox.

4. Enter the port of SNMP host in the Trap Port textbox

5. Click the Apply button to save the settings.

Configuring UPnP

Universal Plug and Play (UPnP) can permits the device seamlessly discover the presence of other network devices on the network and establish functional network services for data sharing, communications, etc. You can use the UPnP function to enable the fast connection of the device to the WAN via a router without port mapping. To configure UPnP:

1. Select the NAT tab to enter the UPnP settings interface, as shown in Figure 88.

Figure 88 UPnP Settings Menu

2. Check the Enable UPnP checkbox.

3. Select the Mapped Type. There are two types:

 Auto: Automatic mapping port 8000, 80, 554.  Manual: Edit the port by click .

4. Click the Apply button to save the settings.

Configuring More Settings

You can configure alarm host and port by selecting the more setting tab, as shown in Figure 89.

Figure 89 More Settings Menu

1. Alarm Host: Send the alarm event or exception message to the alarm host when an alarm is triggered. The remote alarm host must have the CMS (Client Management System) Software installed.

 Enter the IP address of the remote PC on which the CMS Software is installed in.  Enter the alarm monitoring port in Alarm Host Port, which must be the same as the

port configured in the software.

2. Port:

 Server Port: Enter the Server Port which designates the port to be used with the

client software.

 HTTP Port: Enter the HTTP Port which refers to the one to be used with the built-in

Web Server.

 Multicast IP: Enter the Multicast IP to enable multicast.  RTSP Port: Enter the PTSP Port. PTSP is a network control protocol designed for

use in entertainment and communication systems to control streaming media servers.

3. More:

 Enable Telnet to launch telnet service, but it may result in security issues.  Enable High-speed Download to launch higher speed of downloading files, but it

may lead to retard in local operation.

4. Click Apply to save the network settings and click to return to the previous menu. Click without clicking Apply will quit out of the menu without saving settings.

Managing User Accounts

By default, your DVR comes with one user account, the Administrator account. The Administrator user name is admin and the password is 12345. The default password for Administrator should be changed right away for security reasons. The Administrator has the authority to add, delete or configure parameters for many of the system functions.

Changing Password

You can change the default password by going to Menu > System Configuration > User, as shown in Figure 90.

Figure 90 User Settings Menu

To change the password:

1. Click to pop up the Edit User menu, as shown in Figure 91.

Figure 91 Edit User Menu

2. Enter the old password in the Old Password textbox.

3. Check the Change Password checkbox.

4. Enter the new password in the Password textbox.

5. You can enter the User’s MAC Address of the remote PC. If it is configured and enabled,

it only allows the remote user with this MAC address to access the device.

6. You can also enter the User’s IP Address of the remote PC. If it is configured and

enabled, it only allows the remote user with this IP address to access the device.

7. Click the OK button to save the setting and back to the up level.

Adding a New Remote/Local User

You may add up to 31 new users to your DVR. To add new users:

1. On the User interface shown in Figure 59, click Add to enter Add User interface, as shown in Figure 92.

Figure 92 Add User Menu

2. Enter the information for new user, including User Name, Password, Level and User’s

MAC and IP Address. Level: Set the user level to Guest or Operator. Different user levels have different default operating permission.

 Guest: Guest has the default permission of local log search and remote log search.  Operator: Operator has the default permission of local log search, remote log

search, two-way audio and camera configuration.

3. Click the OK button to confirm adding the user. Once a new user has been created, the fields behind Users will become editable, as shown in Figure 93.

Figure 93 User Settings Menu

Changing the permission of User

The Administrator can change the permission of both guest and operator. To change the permission:

1. Enter the User menu, shown in Figure 94 by going to Menu > System Configuration > User.

2. Click to enter the Permission interface, as shown in Figure 91, 92, 93.

Figure 94 Local Configuration Permission Settings Menu

Figure 95 Remote Configuration Permission Settings Menu

Figure 96 Camera Configuration Permission Settings Menu

3. Set the operation permission of Local Configuration, Remote Configuration and Camera Configuration for the user.

Local Configuration:

 Local Log Search: Searching and viewing logs and system information of DVR.  Local Parameters Settings: Configuring parameters, restoring factory default

parameters and importing/exporting configuration files.

 Local Camera Management: Adding, deleting and editing of network camera(s).  Local Advanced Operation: Operating HDD management upgrading system

firmware, clearing I/O alarm output.

 Local Shutdown/Reboot: Shutting down or rebooting the DVR.

Remote Configuration:

 Remote Log Search: Remotely viewing logs that are saved on the DVR.  Remote Parameters Settings: Remotely configuring parameters, restoring factory

default parameters and importing/exporting configuration files.

 Remote Camera Management: Remotely adding, deleting and editing of network

camera(s).

 Remote Serial Port Control: Configuring settings for RS-485 ports.  Remote Video Output Control: Sending remote button control signal.  Two-Way Audio: Realizing two-way radio between the remote client and the DVR.  Remote Alarm Control: Remotely arming (notify alarm and exception message to

the remote client) and controlling the alarm output.

 Remote Advanced Operation: Remotely operating HDD management upgrading

system firmware, clearing I/O alarm output.

 Remote Shutdown/Reboot: Remotely shutting down or rebooting the DVR.

Camera Configuration:

 Local Video Export: Locally exporting recorded files of the selected camera (s).  Local Playback: Locally playing back recorded files of the selected camera (s).  Local PTZ Control: Locally controlling PTZ movement of the selected camera (s).  Local Manual Operation: Local manual operation of the selected camera (s).  Remote Live View: Remotely viewing live video of the selected camera (s).  Remote Playback: Remotely playing back recorded files of the selected camera (s).  Remote PTZ Control: Remotely controlling PTZ movement of the selected camera

(s).

 Remote Manual Operation: Remotely manual operation of the selected camera (s).

4. Click the Apply button to save the parameters.

Note:

If you forget the password of your DVR, contact your supplier with the serial number of your DVR to obtain a secure code to reset your DVR.

Note:

User settings only appear on the list of System Configuration when login with Administrator accounts.

Deleting a User

To delete a user from the DVR:

1. Enter the User menu, shown in Figure 90 by going to Menu > System Configuration > User.

2. Select a user and click to delete.

3. Click Yes to confirm the deletion of user or click No to cancel.

Editing a User

To edit a user:

1. Enter the User menu, shown in Figure 90 by going to Menu > System Configuration > User.

2. Select a user and click to edit user.

3. Edit user information including user name, password, level and MAC address.

4. Click the OK button to save and exit.

Note:

User password can be both numbers and characters. You can click the button on the password editable fields to enter characters.

Create a Password Key

To create a password key which can reset password for admin user:

1. Enter the User menu, shown in Figure 90 by going to Menu > System Configuration > User.

2. Click on to enter the password key export menu, as shown below.

Figure 97 Password Key menu

3. Choose the device name, and select the dictionary and click on Export button to export password key.

Switch User

On the main menu (see in Figure 90), information about users are show on the lower left corner,

, click to switch users.

Figure 98 Main Menu

Reset admin user’s password with Password Key

If user forgets its admin password, he can use the previous created password key to reset its password.

To reset the password:

1. Click on the red box area to enter the password recovery menu.

Figure 99 Main Menu

2. Click on the Password Key button in the menu shown below.

Figure 100 Main Menu

3. Import the Password Key from external storage device, and reset default password.

Figure 101 Main Menu

Reset Password

Device Type

Model Number

Firmware Version

Value Series IP Camera

DS-2CD2xxx

V5.3.0

Smart Series IP Camera

DS-2CD4xxx

V5.3.0

NVR/Hybrid

DS-9016HWI-ST DS-96xxNI-ST DS-7716NI-SP/16

V3.1.5 Plug-n-Play NVR

DS-76xxNI-EI(E2)/P

V3.1.0

Turbo DVR

DS-72xxHGHI-SH DS-73xxHQHI-SH

V3.1.6

Super NVR

DS-96128NI-E24/H DS-96256NI-E24/H

TBD

(New Hikvision Secure Activation Password Strategy)

To reset passwords with the new Hikvision Secure Activation Password Strategy, you must use SADP Tools software (v2.2.3.5 Build 20150408) or later (Figure 102). It can be downloaded from our download portal at Helpdesk.usa@hikvision.com. It can be used on front-end and back-end devices with firmware shown in the following table:

Device Firmware with Secure Activation

Figure 102 You need to download a new version of the SADP Tool software (v2.2.3.5 Build 20150408)

NOTE: Once you update your DVR/NVR or camera firmware, it cannot be downgraded

to a previous version; the upgrade is not reversible.

By using the new SADP Tool you can determine if the front-end device is using OLD or NEW firmware. If your device has old firmware v3.1.0 (Figure 103), you’ll need to reset the password by using the old procedure. With the new firmware v3.3.0 (Figure 104), the default username and password (admin, 12345) are no longer applicable. The user will be prompted to assign a new password during the initial password reset attempt.

Figure 103 New SADP Tool lets you determine if front-end device is using OLD firmware (V3.1.1build 150122 shown)…

Figure 104…or NEW firmware (V3.3.0build 150328 shown)

1. In the SADP Tool, highlight your device, click [Browse] (…), and select the path where you saved the “Encrypt.xml” file (Figure 105).

Figure 105 Select device again and click [Browse] to locate the path where you saved the “Encrypt.xml” file

8. Create a password of your choice by entering a new password into the “New Password” field on the bottom right of the screen (Figure 108). See “Reference” section on page 15 for guidelines.

9. Retype the password into the “Confirm Password” field.

10. After the password has been entered and confirmed, click [Import] (Figure 106) to import the “Encrypt.xml” file you received and saved from Hikvision Technical Support.

Figure 106 Set up a password by clicking [New Password] and [Confirm Password], then click [Import]

11. A “Reset password succeed” message will appear (Figure 107).

12. Press the “X” in the top right corner of the pop-up confirmation window to dismiss the window.

Figure 107 “Reset password succeed” message will appear

Reference

STRENGTH LEVEL

DESCRIPTION

Level 0 (Risky)

Cameras will not accept a Level 0 password

Level 1 (Weak)

Cameras will accept a Level 1 password

Password contains two types of characters. The combination is number + lowercase letter or number + uppercase letter, and the password length is at least eight characters. This type of password will be accepted.

Level 2 (Medium)

Cameras will accept a Level 2 password

Level 3 (Strong)

Cameras will accept a Level 3 password

Password contains more than three types of characters, and the password length is at least eight characters. This type of password will be accepted.

Password Strength Requirements

Hikvision’s new login procedure requires users to create a new password for the admin account upon the first login to all devices. The password must contain 8 to 16 characters, combining numbers, lowercase letters, uppercase letters, and special characters. At least two types of the above-mentioned characters are required. The system will check the password strength; “Risky” passwords will not be accepted.

- The password strength will be displayed, accompanied by a color indicator:

• Level 0–Risky (no indicator): Not acceptable

• Level 1–Weak (pink indicator): Acceptable

• Level 2–Medium (yellow indicator): Acceptable

• Level 3–Strong (green indicator): Acceptable

- Bar length indicates strength level.

- Activation will not be allowed unless the password is of acceptable strength (“Weak,” Figure 110,

“Medium,” Figure 111, or “Strong,” 错误!未找到引用源。). If the password is of unacceptable strength (“Risky,” Figure 108), a warning box will be displayed (Figure 109).

Password Strength Levels

NOTE: Types of characters are lowercase letters, uppercase letters,

numbers, and special characters. Only ASCII characters are allowed.



NOTE: The strength level indicator colors can vary by activation process, model number, and device

type.

Figure 108 Password Field with “Risky” Unacceptable Password

Risky Password

The “Strength Meter”

does not light up

A message indicates that the password has to meet minimum requirements

Valid password range [8-16]. You can use a combination of numbers, lowercase, uppercase and special characters for your password with at least two kinds of them contained.

Figure 109 “Risky” Unacceptable Password Warning Message

Figure 110 Password Field with Acceptable “Weak” Strength Password

NOTE: The

password strength is shown with a color indicator.

Figure 111 Password Field with Acceptable “Medium” Strength Password

Configuring PTZ Cameras

Configuring Basic PTZ Settings

Settings for a PTZ camera must be configured before it can be used. Before proceeding, verify that the PTZ and RS-485 of the DVR are connected properly.

To configure PTZ settings:

1. Enter the PTZ menu, shown in Figure 112 by going to Main Menu > Cameras Setup >

PTZ.

Figure 112 General Settings of PTZ Configuration

2. Select the General tab.

3. Select the camera to configure in the Camera dropdown list.

4. Configure PTZ settings, including those of Baud Rate, Data Bit, Stop Bit, Parity, Flow

Ctrl, PTZ Protocol and Address according to the parameters of the PTZ camera(s).

5. If the same configuration can be applied to other PTZ channels, click the Copy button.

6. Click the Apply button to save the settings.

To test and verify PTZ settings:

1. Enter the PTZ Configuration menu by going to Menu > Cameras Setup > PTZ.

2. Select the More Settings tab, shown in Figure 113.

Figure 113 More Settings of PTZ Configuration

3. Select the camera to test in the Camera dropdown list.

4. Using the Directional buttons and other PTZ control buttons (Zoom +/-, Focus +/-, Iris +/-,

the speed of the PTZ movement), test the functionality of the PTZ camera. If PTZ camera and protocol supports it, you may also click the Auto-Scan button to test its function. PTZ controls buttons are shown in Figure 114.

Figure 114 PTZ Controls Button

5. If PTZ camera is not working properly, make sure PTZ is connected and configured with

the correct settings under the General tab.

Customizing PTZ Presets, Patterns and Patrols

Your DVR allows you to customize presets, patterns and patrols for a connected PTZ camera. A PTZ camera must first be configured before PTZ presets, patterns and patrols can be customized (See Configuring Basic PTZ Settings).

To customize PTZ presets:

1. Enter the PTZ menu by going to Menu > Cameras Setup > PTZ.

2. Select the More Settings tab, as shown in Figure 113.

3. Select Save Preset and move the camera to the desired position using the PTZ control

buttons.

4. Double-click on a preset number. The current position of the PTZ camera will be set for

the selected preset number.

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