Hikvision DS-7204HGHI-SH-1TB, DS-7204HGHI-SH-2TB, DS-7204HGHI-SH-3TB, DS-7204HGHI-SH-4TB, DS-7204HGHI-SH User Manual

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DS-7200HGHI-SH Series

DS-7300HQHI-SH Series

DS-9000HQHI-SH Series

DVR USER’S MANUAL

Version 3.1.7

August 2015

Hikvision® Network Digital Video Recorder User’s Manual

This manual, as well as the software described in it, is furnished under license and may be used or copied only in accordance with the terms of such license. The content of this manual is furnished for informational use only, is subject to change without notice, and should not be construed as a commitment by Hikvision Digital Technology Co., Ltd. (Hikvision). Hikvision assumes no responsibility or liability for any errors or inaccuracies that may appear in the book.

Except as permitted by such license, no part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, recording, or otherwise, without the prior written permission of Hikvision.

HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE HIKVISION SOFTWARE. HIKVISION DOES NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE HIKVISION SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS, OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE HIKVISION SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE HIKVISION SOFTWARE EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Regulatory information FCC information

FCC compliance: This equipment has been tested and found to comply with the limits for a digital device, pursuant to part 15 of

the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC conditions

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause undesired operation.

EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the Low Voltage Directive 2006/95/EC, the EMC Directive 2004/108/EC, the RoHS Directive 2011/65/EU.

2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info.

2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info.

Industry Canada ICES-003 Compliance

This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements (for 7200HGHI-SH series).

Preventive and Cautionary Tips

Before connecting and operating your DVR, please be advised of the following tips:

• Ensure unit is installed in a well-ventilated, dust-free environment.

• Unit is designed for indoor use only.

• Keep all liquids away from the DVR.

• Ensure environmental conditions meet factory specifications.

• Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it may cause

damage to the sensitive electronics within the unit.

• Use the DVR in conjunction with an UPS if possible.

• Power down the unit before connecting and disconnecting accessories and peripherals.

• A factory recommended HDD should be used for this device.

• Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type

only. Dispose of used batteries according to the instructions provided by the battery manufacturer.

CONTENTS

C H A P T E R 1 Introduction ....................................................................................................... 8

Overview .................................................................................................................................... 8

Product Features .................................................................................................................... 9

Rear Panel ........................................................................................................................... 12

Product Application Diagram ................................................................................................ 17

Operating Your DVR ................................................................................................................ 18

Using the Front Panel Controls ............................................................................................. 18

Using a USB Mouse ............................................................................................................. 23

Using the Soft Keyboard ....................................................................................................... 24

C H A P T E R 2 Activating Your DVR ....................................................................................... 25

C H A P T E R 3 Getting Started ................................................................................................ 44

Starting and Shutting Down Your DVR ..................................................................................... 44

Startup Your DVR ................................ ................................................................ ................. 44

Shutdown Your DVR ............................................................................................................ 44

Rebooting Your DVR ............................................................................................................ 45

Locking Your DVR ................................................................................................................ 45

Setting Date and Time ............................................................................................................. 46

Checking the Status of Your DVR ............................................................................................ 47

C H A P T E R 4 Live Feed ......................................................................................................... 52

Watching a Live Feed .............................................................................................................. 52

Understanding Live Feed Icons ............................................................................................ 52

Operating the Live Feed ....................................................................................................... 52

Using Display Menu ................................................................................................................. 57

Configuring Live Feed Displays ................................................................................................ 58

Setting Camera Order .............................................................................................................. 60

C H A P T E R 5 Record Settings .............................................................................................. 62

Configuring Settings for Recording ........................................................................................... 62

Configuring Recording Settings ............................................................................................ 62

Configuring Record Schedule ............................................................................................... 64

Configuring Holiday Settings .................................................................................................... 69

C H A P T E R 6 Playback .......................................................................................................... 70

Playing Back a Recording ........................................................................................................ 70

Understanding the Playback Interface .................................................................................. 70

Searching for Recorded Files ............................................................................................... 71

Playing Back Recorded Files ................................................................................................ 71

Playing Back Multiple Channels ............................................................................................ 72

Smart Search ....................................................................................................................... 73

Playing Back Tags ................................................................ ................................................... 73

C H A P T E R 7 Backup ............................................................................................................ 76

Backing up Video Clips ............................................................................................................ 76

Selecting Video Clips ............................................................................................................ 76

Backing up Video Clips ......................................................................................................... 77

Backing up Recorded Files ...................................................................................................... 78

C H A P T E R 8 System Configuration ..................................................................................... 80

Configuring Network Settings ................................................................................................... 80

Configuring General Settings ................................................................................................ 80

Configuring DDNS ................................ ................................................................ ................ 81

Configuring SNMP ................................................................................................................ 82

Configuring UPnP ................................ ................................................................ ................. 82

Configuring More Settings .................................................................................................... 83

Managing User Accounts ......................................................................................................... 84

Changing Password ............................................................................................................. 84

Adding a New Remote/Local User ........................................................................................ 85

Changing the permission of User .......................................................................................... 86

Deleting a User ..................................................................................................................... 88

Editing a User ....................................................................................................................... 88

Create a Password Key ........................................................................................................ 89

Switch User .......................................................................................................................... 89

Reset admin user’s password with Password Key ................................................................ 90

Reset Password ....................................................................................................................... 92

Reference ................................................................................................................................ 95

Password Strength Levels ........................................................................................................ 95

Configuring PTZ Cameras ........................................................................................................ 98

Configuring Basic PTZ Settings ............................................................................................ 98

Customizing PTZ Presets, Patterns and Patrols ................................................................... 99

Configuring Alarms and Exceptions ....................................................................................... 101

Setting up Motion Detection ................................................................................................ 101

Configuring Alarm Inputs .................................................................................................... 104

Configuring Alarm Outputs ................................................................................................. 105

Configuring Exceptions ....................................................................................................... 106

Configuring E-Mail Settings .................................................................................................... 108

C H A P T E R 9 Camera Management .................................................................................... 110

Configuring OSD Settings ...................................................................................................... 110

Configuring Privacy Mask....................................................................................................... 111

Configuring Tamper-proof ...................................................................................................... 111

Configuring Video Loss .......................................................................................................... 112

Configuring Video Quality Diagnosis ...................................................................................... 113

C H A P T E R 10 RAID Configuration ..................................................................................... 115

Configuring Array and Virtual Disk ......................................................................................... 115

One-touch Configuration ..................................................................................................... 115

Manually Creating Array and Virtual Disk............................................................................ 116

Rebuilding Array .................................................................................................................... 119

Automatically Rebuilding Array ........................................................................................... 119

Manually Rebuilding Array .................................................................................................. 120

Repairing Virtual Disk ............................................................................................................. 121

Deleting Array / Vitual Disk ..................................................................................................... 122

Deleting the Virtual Disk ..................................................................................................... 122

Deleting the Array ............................................................................................................... 122

Migrating and Expanding........................................................................................................ 122

Upgrading Firmware ............................................................................................................... 125

C H A P T E R 11 Disk Management ....................................................................................... 126

Managing Disks ..................................................................................................................... 126

Checking Disk Status.......................................................................................................... 126

Setting Network HDD ............................................................................................................. 126

Formatting Disk ...................................................................................................................... 127

Enabling HDD Overwrite ..................................................................................................... 128

Enabling HDD Sleeping ...................................................................................................... 128

Managing eSATA ................................................................................................................... 129

Configuring Quota Mode ................................................................................................ ........ 129

Managing HDD Group ............................................................................................................ 130

Managing Files ....................................................................................................................... 131

Searching for Recorded Files ............................................................................................. 131

Searching for Event Files .................................................................................................... 132

Locking and Unlocking Recorded Files .................................................................................. 133

C H A P T E R 1 2 DVR Management ...................................................................................... 134

Viewing System Logs ................................ ................................................................ ............. 134

Exporting and Importing Configuration ................................................................................... 136

Managing System .................................................................................................................. 138

Upgrading the System Firmware ........................................................................................ 138

Restoring Default Settings .................................................................................................. 139

C H A P T E R 1 Introduction

Overview

Thank you for purchasing our product. If there is any question or request, please do not hesitate to contact your dealer.

This manual is applicable to the following models:

DS-7204HGHI-SH, DS-7208HGHI-SH, DS-7216HGHI-SH; DS-7308HQHI-SH, DS-7316HQHI-SH; DS9008HQHI-SH, 9016HQHI-SH

This manual may contain several technically incorrect places or printing errors, and the content is subject to change without notice. The updates will be added into the new version of this manual. We will readily improve or update the products or procedures described in the manual.

Figure 1 DS-7208/7216HGHI-SH DVR

Figure 2 DS-7308/7316HQHI-SH DVR

Figure 3 DS-9008/9016HQHI-SH DVR

Product Features

General

 Connectable to HD-TVI and analog cameras;  Connectable to the Coaxitron camera/dome with long transmission distance;  Connectable to IP cameras from Hikvision for HDVR series;  Each channel supports dual-stream. Main stream supports up to 1080P resolution and sub-

stream supports up to WD1 resolution;

 Independent configuration for each channel, including resolution, frame rate, bit rate, image

quality, etc.

 Encoding for both video stream and video & audio stream; audio and video synchronization

during composite stream encoding;

 Watermark technology;

Local Monitoring

 Simultaneous HDMI, VGA and CVBS outputs (no CVBS output for DS-7200 series);  HDMI output and VGA output at up to 1920*1080 resolution;  1/4/6/8/9/16 screen live view is supported, and the display sequence of screens is adjustable;  Live view screen can be switched in group and manual switch and automatic cycle live view

are also provided, the interval of automatic cycle can be adjusted;

 Quick setting menu is provided for live view;  The selected live view channel can be shielded;  Motion detection, video-tampering detection, video exception alarm and video loss alarm

functions;

 Privacy mask;  Several PTZ protocols supported; PTZ preset, patrol and pattern;  Zooming in/out by clicking the mouse and PTZ tracing by dragging mouse;

HDD Management

 For DS-7200HGHI series, up to 2 SATA hard disks can be connected;

For DS-7300HQHI-SH series, 4 SATA hard disks and 1 eSATA disk can be connected; For DS-9000HQHI-SH series, 8 SATA hard disks and 1 eSATA disk can be connected;

 8 network disks (8 NAS disks, or 7 NAS disks+1 IP SAN disk) can be connected;  Support eSATA disks for recording or backup;  Support S.M.A.R.T. and bad sector detection;  Support HDD sleeping function;  HDD property: redundancy, read-only, read/write (R/W);  HDD group management;  HDD quota management; different capacity can be assigned to different channels;

Recording and Playback

 Holiday recording schedule configuration;  Cycle and non-cycle recording modes;  Normal and event video encoding parameters;  Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm;  8 recording time periods with separated recording types;  Pre-record and post-record for motion detection triggered recording, and pre-record time for

schedule and manual recording;

 Searching record files by events (alarm input/motion detection);  Customization of tags, searching and playing back by tags;  Locking and unlocking of record files;  Local redundant recording;  Searching and playing back record files by camera number, recording type, start time, end

time, etc.;

 Smart playback to go through less effective information;  Zooming in for any area when playback;  Reverse playback of multi-channel;  Supports pause, fast forward, slow forward, skip forward, and skip backward when playback,

locating by dragging the mouse on the progress bar;

 Up to 16-ch synchronous playback at 1080P;

Backup

 Export data by a USB, SATA or eSATA device;  Export video clips when playback;  Management and maintenance of backup devices;

Alarm and Exception

 Configurable arming time of alarm input/output;  Alarm for video loss, motion detection, video tampering, abnormal signal, video

input/recording resolution mismatch, illegal login, network disconnected, IP confliction, record exception, HDD error, and HDD full, etc.;

 Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email

and alarm output;

 Automatic restore when system is abnormal.

Other Local Functions

 Manual and automatic video quality diagnostics;  Users can operate by mouse and remote control;  Three-level user management; admin user can create many operating account and define

their operating permission, which includes the permission to access any channel;

 Completeness of operation, alarm, exceptions and log writing and searching;

 Manually triggering and clearing alarms;  Importing and exporting of configuration file of devices;  Getting cameras type information automatically.

Network Functions

 1 self-adaptive 10M/100M network interface for DS-7204HGHI-SH; 1 self-adaptive

10M/100M/1000M network interface for other 7200/7300 series models; 2 self-adaptive 10M/100M/1000M network interface for 9000 series models;

 IPv6 is supported;  TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, SNMP, NFS, iSCSI,

UPnP™ and HTTPS are supported;

 Extranet access by HiDDNS.  Support access by EZVIZ Cloud P2P.  TCP, UDP and RTP for unicast;  Auto/Manual port mapping by UPnPTM  Remote search, playback, download, locking and unlocking the record files, and downloading

files broken transfer resume;

 Remote parameters setup; remote import/export of device parameters;  Remote viewing of the device status, system logs and alarm status;  Remote keyboard operation;  Remote locking and unlocking of control panel and mouse;  Remote HDD formatting and program upgrading;  Remote system restart and shutdown;  Support upgrading via remote FTP server;  RS-232, RS-485 transparent channel transmission;  Alarm and exception information can be sent to the remote host;  Remotely start/stop recording;  Remotely start/stop alarm output;  Remote PTZ control;  Remote JPEG capture;  Two-way audio and voice broadcasting;  Embedded WEB server.

Development Scalability

 SDK for Windows and Linux system;  Source code of application software for demo;  Development support and training for application system.

Rear Panel

No. Item

Description

VIDEO IN

BNC connectors for video input.

AUDIO IN

RCA connector for audio input.

AUDIO OUT

RCA connector for audio output.

VGA

DB15 connector for VGA output. Display local video output and menu.

HDMI

HDMI video output connector.

USB Interface

Connect to USB mouse or USB flash memory devices.

LAN Interface

Connector for LAN (Local Area Network).

RS-485 Interface

Connector for RS-485 devices.

Power Supply

DC 12V power supply.

Power Switch

Switch for turning on/off the device.

GND

Ground

Alarm IN/OUT

Connectors for alarm inputs and alarm outputs.

Figure 4 DS-7208HGHI-SH

Figure 5 DS-7316HQHI-SH

No.

Item

Description

VIDEO IN

BNC interface for TVI and analog video input.

VIDEO OUT

BNC connector for video output.

AUDIO IN

RCA connector

USB Port

Universal Serial Bus (USB) port for additional devices.

HDMI

HDMI video output connector.

VGA

DB15 connector for VGA output. Display local video output and menu.

AUDIO OUT

RCA connector

Network Interface

Connector for network

RS-485 Interface

Connector for RS-485 devices. T+ and T- pins connect to R+ and R- pins of PTZ receiver respectively.

D+, D- pin connects to Ta, Tb pin of controller. For cascading devices, the first DVR’s D+, D- pin should be connected with the D+, D- pin of the next DVR.

Connector for alarm input.

Connector for alarm output.

Power Supply

AC 100 ~ 240V power supply.

Power Switch

Switch for turning on/off the device.

GND

Ground

LINE IN

BNC connector for audio input.

eSATA

Connects external SATA HDD, CD/DVD-RW.

RS-232 Interface

Connector for RS-232 devices.

No.

Item

Description

VIDEO IN

BNC interface for TVI and analog video input.

VIDEO OUT

BNC connector for video output.

AUDIO IN

RCA connector

USB Port

Universal Serial Bus (USB) port for additional devices.

HDMI

HDMI video output connector.

VGA

DB15 connector for VGA output. Display local video output and menu.

AUDIO OUT

RCA connector

Network Interface

Connector for network

RS-485 Interface

Connector for RS-485 devices. T+ and T- pins connect to R+ and R- pins of PTZ receiver respectively.

D+, D- pin connects to Ta, Tb pin of controller. For cascading devices, the first DVR’s D+, D- pin should be connected with the D+, D- pin of the next DVR.

Connector for alarm input.

Connector for alarm output.

Power Supply

AC 100 ~ 240V power supply.

Power Switch

Switch for turning on/off the device.

GND

Ground

Figure 6 DS-9016HQHI-SH

LINE IN

BNC connector for audio input.

eSATA

Connects external SATA HDD, CD/DVD-RW.

RS-232 Interface

Connector for RS-232 devices.

Product Application Diagram

Figure 7 Product Application Diagram

Operating Your DVR

There are numerous ways to navigate and operate your DVR. You may use the Front Panel Controls, the included IR (Infrared) Remote, a Mouse and the Soft Keyboard.

Using the Front Panel Controls

Your DVR comes with built-in front panel controls, as shown in the following figure:

Figure 8 7200HGHI-SH Panel Controls

The controls on the front panel include:

1. Status Indicators:

• Power: Power indicator turns green when the power switch on the real panel is turned on.

• Status: Status indicator blinks red when data is being read from or written to HDD.

• TX/RX: Tx/Rx indictor blinks green when network connection is functioning properly.

2. IR Receiver: Receiver for IR remote.

3. USB Interfaces: Universal Serial Bus (USB) ports for additional devices such as USB

mouse and USB Hard Disk Drive (HDD).

Figure 9 7300HQHI-SH Panel Controls

The controls on the front panel include:

1. Status Indicators:

• Alarm: Alarm indicator turns red when a sensor alarm is detected.

• Ready: Ready indicator turns green when DVR is functioning properly.

• Status: Status indicator turns yellow when DVR is controlled by an IR remote.

Indicator turns red when controlled by a keyboard and purple when IR remote and keyboard is used at the same time.

• HDD: HDD indicator blinks red when data is being read from or written to HDD.

• Power: Power indicator turns green when the power switch on the real panel is

turned on.

• TX/RX: TX/RX indictor blinks green when network connection is functioning properly.]

2. DVD-ROM: Slot for DVR-ROM.

3. Alphanumeric/Control Buttons: Alphanumeric/Control buttons used in various menus of the

DVR. Alphanumeric-some uses include:

• Switching to the corresponding channel in Preview or PTZ Control mode.

• Inputting numbers and characters in Edit mode.

• Switching between different channels in Playback mode.

Control-some uses include:

• ESC Button: The ESC button is used to escape to the previous menu and to arm/disarm the DVR in Preview mode.

• REC/SHOT Button: The REC/SHOT button is used to enter the Quick Schedule Recording interface. If used when controlling a PTZ, pressing the REC/SHOT button and then a Numeric button will call a PTZ preset.

• PLAY/AUTO Button: The PLAY/AUTO button is used to enter the Playback menu. It is also used to turn audio on/off in the Playback menu and auto scan in the PTZ Control menu.

• ZOOM+ Button: The ZOOM+ button is used to zoom the PTZ camera in when in the PTZ Control menu.

• A/FOCUS+ Button: The A/FOCUS+ button is used to adjust focus in the PTZ Control menu. It is also used to switch between input methods (upper and lowercase alphabet, symbols and numeric input). It can also be used to clear entire masked areas, such as in the Motion Detection and Privacy Mask menus.

• EDIT/IRIS+ Button: The EDIT/IRIS+ button is used to edit text fields. When editing text fields, it will also function as a Backspace button to delete the character in front of the cursor. On checkbox fields, pressing the EDIT/IRIS+ button will tick the checkbox. In PTZ Control mode, the EDIT/IRIS+ button opens up the iris of the camera. In Playback mode, it can be used to generate video clips for backup.

• MENU/WIPER Button: Pressing the MENU/WIPER button will return the user to the Main menu (after successful login). Pressing and holding the button for 5 seconds will turn off audible key beep. The MENU/WIPER button will also bring up Sensitivity Interface settings. In PTZ Control mode, the MENU/WIPER button will start wiper (if applicable).

• F1/LIGHT Button: The F1/LIGHT button when used in a list field will select all items on the list. In PTZ Control mode, it will turn on/off PTZ light.

• F2/AUX Button: The F2/AUX button is used to cycle through tab pages. It will also bring up the Channel & OSD Position settings.

• MAIN/SPOT/ZOOM- Button: The MAIN/SPOT/ZOOM- button is used to switch to the control of spot output. In PTZ Control mode, it can be used to zoom the camera out.

• PREV/FOCUS- Button: The PREV/FOCUS- button is used to switch between single screen and multi-screen mode. In PTZ Control mode, it is used to adjust the focus in conjunction with the A/FOCUS+ button. It can also be used to select entire masked areas, such as in Motion Detection and Privacy Mask menus.

4. Direction/Enter Buttons:

and previous day of or pause the video. In Single Play mode, pressing the Enter button will advance the video by a single frame.

• Enter Button: The Enter button is used to confirm selection in any of the menu modes. It can be used to tick checkbox fields. In Playback mode, it can be used to play or pause the video. In Single Play mode, pressing the Enter button will advance the video by a single frame.

5. Power Button: Powers DVR on/off.

6. Jog Shuttle Control: The Jog Shuttle control can be used to move the active selection in a

menu. In the playback mode, the outer ring is used to speed up/slow down the video. The inner ring can be used to jump 30 seconds forward/backward in a video. In Preview mode, it can be used to cycle through different channels.

7. USB Ports: Connects USB mouse or USE flash memory devices.

Figure 10 9000HQHI-SH Panel Controls

The controls on the front panel include:

1. Status Indicators:

• Alarm: Alarm indicator turns red when a sensor alarm is detected.

• Ready: Ready indicator turns green when DVR is functioning properly.

• Status: Status indicator turns yellow when DVR is controlled by an IR remote.

Indicator turns red when controlled by a keyboard and purple when IR remote and keyboard is used at the same time.

• HDD: HDD indicator blinks red when data is being read from or written to HDD.

• Power: Power indicator turns green when the power switch on the real panel is

turned on.

• TX/RX: TX/RX indictor blinks green when network connection is functioning properly.

2. IR Receiver: Receiver for IR remote control.

3. Front Panel Lock: You can lock or unlock the panel by the key.

4. DVD-ROM: Slot for DVR-ROM.

5. Alphanumeric Buttons: Alphanumeric/Control buttons used in various menus of the DVR.

Alphanumeric-some uses include:

• Switching to the corresponding channel in Preview or PTZ Control mode.

• Inputting numbers and characters in Edit mode.

• Switching between different channels in Playback mode.

6. USB Ports: Connects USB mouse or USE flash memory devices.

7. Control Buttons: some uses include:

• ESC Button: The ESC button is used to escape to the previous menu and to arm/disarm the DVR in Preview mode.

• PLAY/AUTO Button: The PLAY/AUTO button is used to enter the Playback menu. It is also used to turn audio on/off in the Playback menu and auto scan in the PTZ Control menu.

• ZOOM+ Button: The ZOOM+ button is used to zoom the PTZ camera in when in the PTZ Control menu.

• F1/LIGHT Button: The F1/LIGHT button when used in a list field will select all items on the list. In PTZ Control mode, it will turn on/off PTZ light.

• F2/AUX Button: The F2/AUX button is used to cycle through tab pages. It will also bring up the Channel & OSD Position settings.

• MAIN/SPOT/ZOOM- Button: The MAIN/SPOT/ZOOM- button is used to switch to the control of spot output. In PTZ Control mode, it can be used to zoom the camera out.

8. Direction/Enter Buttons:

• Direction Buttons: The Direction buttons are used to navigate between different fields and items in menus. In playback mode, the Up and Down button is used to fast-forward and rewind recorded video. The left and Right button will select the next and previous day of or pause the video. In Single Play mode, pressing the Enter button will advance the video by a single frame.

• Enter Button: The Enter button is used to confirm selection in any of the menu modes. It can be used to tick checkbox fields. In Playback mode, it can be used to

play or pause the video. In Single Play mode, pressing the Enter button will advance the video by a single frame.

9. Jog Shuttle Control: The Jog Shuttle control can be used to move the active selection in a

10. Power Button: Powers DVR on/off.

Figure 11 IR Remote Control

The keys on the remote control closely resemble the ones found on the front panel. Referring to Figure 8, they include:

1. POWER: Turn on/off DVR.

2. DEV: Enable/Disable Remote Control.

3. Alphanumeric: Same as Alphanumeric buttons on front panel.

4. EDIT: Same as JKL/EDIT button on front panel.

5. A: Same as A/FOCUS+ button on front panel.

6. REC: Same as REC/SHOT button on front panel.

7. PLAY: Same as MNO/PLAY button on front panel.

8. INFO: Same as ZOOM+ button on front panel.

9. VOIP: Same as MAIN/SPOT/ZOOM- button on front panel.

10. MENU: Same as MENU/WIPER button on front panel.

11. PREV: Same as PREV/FOCUS- button on front panel.

12. DIRECTION/ENTER Buttons: Same as DIRECTION/ENTER buttons on front panel.

13. PTZ: Same as PTZ/IRIS- button on front panel.

14. ESC: Same as ESC button on front panel.

15. RESERVED: Reserved.

16. F1: Same as F1/LIGHT button on front panel.

17. PTZ CONTROL Buttons: Buttons to adjust the iris, focus and zoom of a PTZ

camera.

18. F2 Button: Same as F2/AUX button on front panel.

Aim the remote control at the IR receiver located at the front of the unit to test operation. If there is no response:

1. Using the front control panel or the mouse, go into Menu > System Configuration > General > More Settings.

2. Check and remember DVR ID#. The default ID# is 255. This ID# is valid for all IR controls.

3. Press the DEV button on the remote.

4. Enter the DVR ID# from step 2.

5. Press the ENTER button on the remote control.

If the Status indicator on the front panel turns blue, the remote control is operating properly. If the Status indicator does not turn blue and there is still no response from the remote, please check the following:

1. Batteries are installed correctly and the polarities of the batteries are not reversed.

2. Batteries are fresh and not out of charge.

3. IR receiver is not obstructed.

4. No fluorescent lamp is used nearby.

Using a USB Mouse

A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this DVR. To use a USB mouse:

1. Plug USB mouse into one of the USB ports on the front panel of the DVR.

2. The mouse should automatically be detected. If in a rare case that the mouse is not

detected, please refer to the recommended device list from your provider.

The buttons on the mouse corresponds to:

1. Left Button:

• Single-Click: Select a component of a menu, such as a button or an input field. This is similar to pressing the ENTER button on the remote/front panel controls.

• Double-Click: Switch between single screen and multi-screen mode in Preview/ Playback mode.

• Click and Drag: Clicking and dragging the Left mouse button can be used to control the pan/tilt of a PTZ camera as well as to vary the position of digital zoom area and camera OSD. It can also be used to set the alarm areas.

2. Right Button:

• Single-Click: Shows pop-up menu in preview interface. Exit to return to the previous menu.

Using the Soft Keyboard

When a mouse is used to perform task on the DVR, clicking on a text input field will bring up the Soft Keyboard, shown in Figure 9.

Figure 12 Soft Keyboard

The buttons on the soft keyboard represents:

Switch to Uppercase: Switch to uppercase input.

Switch to Lowercase: Switch to lowercase input.

Symbols: Switch to symbols input.

Backspace: Delete the character in front of the cursor.

Enter: Confirm selection.

ESC: Exit Soft Keyboard.

Device Type

Model Number

Firmware Version

Value Series IP Camera

DS-2CD2xxx

V5.3.0

Smart Series IP Camera

DS-2CD4xxx

V5.3.0

NVR/Hybrid

DS-9016HWI-ST DS-96xxNI-ST DS-7716NI-SP/16

V3.1.5

Plug-n-Play NVR

DS-76xxNI-EI(E2)/P

V3.1.0

Turbo DVR

DS-72xxHGHI-SH DS-73xxHQHI-SH

V3.1.6

Super NVR

DS-96128NI-E24/H DS-96256NI-E24/H

TBD

C H A P T E R 2 Activating Your DVR

To ensure the highest level of protection, Hikvision has launched a login procedure that requires users to create a new password for the admin account upon the first login to all devices. The password must contain 8 to 16 characters, combining numbers, lowercase letters, uppercase letters, and special characters. At least two types of the above-mentioned characters are required to activate the device. The system will check the password strength; “Risky” passwords will not be accepted.

Device Firmware with Secure Activation

NOTE: DVRs/NVRs starting with the latest firmware (see chart, above) WILL NO

• Local Activation

LONGER HAVE A DEFAULT PASSWORD. The user must activate the NVR by creating a password for the admin account, which can be done in one of four ways:

1. Power on the DVR/NVR.

- An activation message will appear on the screen prompting the user to activate the device (Figure 13).

- The username field will be greyed-out with the username set to admin.

2. Type in a password of your choosing (see “Password Strength Levels” table on page 37 for guidelines).

- The password strength will be displayed, accompanied by a color

indicator:

• Level 0–Risky (red indicator): Not acceptable

• Level 1–Weak (red indicator): Acceptable

• Level 2–Fair (orange indicator): Acceptable

• Level 3–Strong (blue indicator): Acceptable

- Activation will not be allowed unless the password is of acceptable

strength (Figures 14, 15, and 16).

3. Retype the password into the “Confirm Password” field.

Figure 13 Activation Window



NOTE: The strength level indicator colors can vary by activation process, model number,

and device type.

Figure 14 Risky (Inadequate) Strength Password

Figure 15 Invalid Password Message

Figure 16 Weak (Adequate) Password Strength

NOTE: The

password strength is shown with a color indicator

Figure 17 Fair (Adequate) Password Strength

Figure 18 Strong Password Strength

NOTE: The

password strength is shown with a color indicator

3. After an acceptable password has been created, a confirmation message will appear on the screen (Figure 19).

4. Press the OK button to proceed.

Figure 19 Activation Confirmation Message

• SADP Software Activation (v2.2.3.5 or higher)

1. Launch the new version of the SADP software (v2.2.3.5).

- The software will display all Hikvision devices on the network.

- A new field called “Security” will display whether the DVR/NVR is

active or not (Figure 20).

2. If the DVR/NVR is “Inactive,” highlight the DVR/NVR and enter a new password

into the “New Password” field on the bottom right of the screen (Figure 20). See “Password Strength Levels” table on page 37 for guidelines.

- The password strength will be displayed, accompanied by a color

indicator:

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