HIKVISION DS-2TP31B-3AUF, DS-2TP21B-6AVF/W User guide [ml]

Thermographic Handheld Camera

User Manual

User Manual of Thermographic Handheld Camera

About this Manual

The Manual includes instructions for using and managing the Product. Pictures, charts,

images and all other information hereinafter are for description and explanation only.

The information contained in the Manual is subject to change, without notice, due to

firmware updates or other reasons. Please find the latest version of this Manual at the

Hikvision website (http://www.hikvision.com/).

Please use this Manual with the guidance and assistance of professionals trained in

supporting the Product.

Trademarks Acknowledgement

 and other Hikvision’s trademarks and logos are the properties of

Hikvision in various jurisdictions.

 Other trademarks and logos mentioned are the properties of their respective

owners.

LEGAL DISCLAIMER

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE

PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE

PROVIDED “AS IS” AND “WITH ALL FAULTS AND ERRORS”. HIKVISION MAKES NO

WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,

MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE.

THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION

BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT

DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,

BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF

DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING

NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF

THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH

DAMAGES OR LOSS.

YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR INHERENT

SECURITY RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR

ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM

CYBER-ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY

RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.

User Manual of Thermographic Handheld Camera

iii

YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND

YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE

APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A

MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING

WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR

DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT

FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF

WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL

OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR

EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS

ABUSES.

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW,

THE LATER PREVAILS.

Regulatory Information

FCC Information

Please take attention that changes or modification not expressly approved by the party

responsible for compliance could void the user’s authority to operate the equipment.

FCC compliance: This equipment has been tested and found to comply with the limits

for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are

designed to provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses and can radiate radio frequency energy and,

if not installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that interference

will not occur in a particular installation. If this equipment does cause harmful

interference to radio or television reception, which can be determined by turning the

equipment off and on, the user is encouraged to try to correct the interference by one

or more of the following measures:

—Reorient or relocate the receiving antenna.

—Increase the separation between the equipment and receiver.

—Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

—Consult the dealer or an experienced radio/TV technician for help.

User Manual of Thermographic Handheld Camera

This equipment should be installed and operated with a minimum distance 20cm

between the radiator and your body.

FCC Conditions

This device complies with part 15 of the FCC Rules. Operation is subject to the following

two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may

cause undesired operation

EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked

with "CE" and comply therefore with the applicable harmonized European

standards listed under the EMC Directive 2014/30/EU, the RoHS Directive

2011/65/EU.

2012/19/EU (WEEE directive): Products marked with this symbol cannot be

disposed of as unsorted municipal waste in the European Union. For proper

recycling, return this product to your local supplier upon the purchase of

equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info.

2006/66/EC (battery directive): This product contains a battery that cannot

be disposed of as unsorted municipal waste in the European Union. See the

product documentation for specific battery information. The battery is

marked with this symbol, which may include lettering to indicate cadmium (Cd), lead

(Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a

designated collection point. For more information see: www.recyclethis.info.

Industry Canada ICES-003 Compliance

This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements.

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is

subject to the following two conditions:

(1) this device may not cause interference, and

(2) this device must accept any interference, including interference that may cause

undesired operation of the device.

User Manual of Thermographic Handheld Camera

Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils

radioexempts de licence. L'exploitation est autorisée aux deux conditions suivantes:

(1) l'appareil ne doit pas produire de brouillage, et

(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si

le brouillage est susceptible d'en compromettre le fonctionnement.

Under Industry Canada regulations, this radio transmitter may only operate using an

antenna of a type and maximum (or lesser) gain approved for the transmitter by

Industry Canada. To reduce potential radio interference to other users, the antenna

type and its gain should be so chosen that the equivalent isotropically radiated power

(e.i.r.p.) is not more than that necessary for successful communication.

Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut

fonctionner avec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé

pour l'émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage

radioélectrique à l'intention des autres utilisateurs, il faut choisir le type d'antenne et

son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse

pas l'intensité nécessaire à l'établissement d'une communication satisfaisante.

This equipment should be installed and operated with a minimum distance 20cm

between the radiator and your body.

Cet équipement doit être installé et utilisé à une distance minimale de 20 cm entre le

radiateur et votre corps.

Symbol Convention

The symbols that may be found in this document are defined as follows.

Symbol

Description

Provides additional information to emphasize or supplement important points of the main text.

Indicates a potentially hazardous situation, which if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results.

Indicates a hazard with a high level of risk, which if not avoided, will result in death or serious injury.

Safety Instructions

User Manual of Thermographic Handheld Camera

These instructions are intended to ensure that user can use the product correctly to

avoid danger or property loss.

Laws and Regulations

● Use of the product must be in strict compliance with the local electrical safety

regulations.

Transportation and Storage

● Keep the device in original or similar packaging while transporting it.

● Keep all wrappers after unpacking them for future use. In case of any failure

occurred, you need to return the device to the factory with the original wrapper.

Transportation without the original wrapper may result in damage on the device

and the company shall not take any responsibilities.

● Do not drop the product or subject it to physical shock. Keep the device away from

magnetic interference.

Power Supply

● Please use the power adapter, which is provided by normal company. Input voltage

should meet the Limited Power Source (5 VDC, 2A) according to the IEC61010-1

standard. Please refer to technical specifications for detailed information.

● Make sure the plug is properly connected to the power socket.

● DO NOT connect multiple devices to one power adapter, to avoid over-heating or

fire hazards caused by overload.

Battery

● Improper use or replacement of the battery may result in explosion hazard. Replace

with the same or equivalent type only. Dispose of used batteries in conformance

with the instructions provided by the battery manufacturer.

● Do not charge other battery types with the supplied charger. Confirm there is no

flammable material within 2 m of the charger during charging.

● For long-term storage of the battery, make sure it is fully charged every half year to

ensure the battery quality. Otherwise, damage may occur.

● DO NOT place the battery near heating or fire source. Avoid direct sunlight.

● DO NOT swallow the battery to avoid chemical burns.

● DO NOT place the battery in the reach of children.

Maintenance

● Clean the lens with soft and dry cloth or wiping paper to avoid scratching it.

● Wipe the device gently with a clean cloth and a small quantity of ethanol, if

User Manual of Thermographic Handheld Camera

vii

necessary.

● If the product does not work properly, please contact your dealer or the nearest

service center. We shall not assume any responsibility for problems caused by

unauthorized repair or maintenance.

● A few device components (e.g., electrolytic capacitor) require regular replacement.

The average lifespan varies, so periodic checking is recommended. Contact your

dealer for details.

Using Environment

● DO NOT expose the device to extremely hot, cold, dusty, corrosive, saline-alkali, or

damp environments. Make sure the running environment meets the requirement of

the device. The operating temperature shall be -10 °C to 50 °C (14 °F to 122 °F), and

the operating humidity shall be 90% or less.

● This device can only be safely used in the region below 2000 meters above the sea

level.

● Avoid equipment installation on vibratory surface or places subject to shock (neglect

may cause equipment damage).

● Do not aim the lens at the sun or any other bright light.

Emergency

● If smoke, odor, or noise arises from the device, immediately turn off the power,

unplug the power cable, and contact the service center.

Manufacture Address

No.555 Qianmo Road, Binjiang District, Hangzhou 310052, China

Hangzhou Hikvision Digital Technology Co.,Ltd

User Manual of Electrical Version

Scan the QR code to view the user manual on your mobile phone. Note that mobile

data charges may apply if Wi-Fi is unavailable.

User Manual of Thermographic Handheld Camera

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User Manual of Thermographic Handheld Camera

Table of Contents

1 Overview .............................................................................................. 1

1.1 Device Description ..................................................................................... 1

1.2 Main Functions ......................................................................................... 1

1.3 Appearance ............................................................................................... 3

2 Preparation ........................................................................................... 4

2.1 Charge Device ........................................................................................... 4

2.1.1 Charge Device via Cable Interface.......................................................... 4

2.1.2 (Optional) Charge Device via Charging Base............................................ 4

2.2 Power On/Off ............................................................................................ 7

2.2.1 Set Auto Power-off Duration ................................................................. 7

2.3 Operation Methods .................................................................................... 7

2.4 Menu Description ...................................................................................... 8

3 Display Settings ..................................................................................... 9

3.1 Focus Lens ................................................................................................ 9

3.2 Set Screen Brightness ............................................................................... 10

3.3 Set Display Mode ..................................................................................... 10

3.4 Set Palettes .............................................................................................. 11

3.5 Adjust Digital Zoom .................................................................................. 12

3.6 Display Device Status ............................................................................... 12

3.7 Display Date and Time .............................................................................. 13

4 Temperature Measurement ................................................................. 13

4.1 Set Thermography Parameters .................................................................. 13

4.1.1 Set Units ........................................................................................... 15

4.2 Set Temperature Difference/Range ............................................................ 15

4.3 Set Thermography Rule ............................................................................ 16

4.3.1 Set Point Rule .................................................................................... 17

4.3.2 Set Line Rule ..................................................................................... 17

4.3.3 Set Frame Rule .................................................................................. 18

4.3.4 Delete Rules ...................................................................................... 19

4.4 Set Black Body Temperature Calibration ..................................................... 19

4.4.1 Auto Calibration ................................................................................ 19

4.4.2 Manual Calibration ............................................................................ 20

4.5 Set Temperature Alarm............................................................................. 21

5 Picture and Video ............................................................................... 22

5.1 Capture Picture ....................................................................................... 22

5.2 Record Video........................................................................................... 24

5.3 View Recorded Files ................................................................................. 24

5.4 Export Files ............................................................................................. 25

6 Connect Bluetooth .............................................................................. 26

User Manual of Thermographic Handheld Camera

7 Hik-Thermal APP Connection ............................................................... 26

7.1 Connect via Wi-Fi .................................................................................... 26

7.2 Connect via Hot Spot ................................................................................ 27

8 Maintenance....................................................................................... 28

8.1 View Device Information .......................................................................... 28

8.2 Upgrade Device ....................................................................................... 28

8.3 Restore Device ......................................................................................... 29

9 Appendix ............................................................................................ 29

9.1 Common Material Emissivity Reference ..................................................... 29

9.2 Device Command ..................................................................................... 30

9.3 Device Communication Matrix .................................................................. 30

9.4 Frequently Asked Questions (FAQ) ............................................................. 31

User Manual of Thermographic Handheld Camera

1 Overview

1.1 Device Description

The thermographic handheld camera is a device with both optical images and thermal images. It can realize thermography, video recording, snapshot capturing, alarm. It can connect to Wi-Fi, hotspot, and Bluetooth. The built-in high-sensitivity IR detector and high-performance sensor detect the variation of temperature and measure the real-time temperature.

The picture-in-picture technique of the thermography camera and the fusion of optical view and thermal view enhances the details of the images display. It supports multiple palettes and alarm types. When the detected temperature in the scene does not match with the alarm rules, the device alarms by color of the palette mode automatically. It helps to find the risky part and lower your property loss. The device supports Wi-Fi connection, live view, recording, and capturing, etc.

The device is easy to use, and adopts ergonomic design. It is widely applied to substations, electricity prevention detection of companies, and reconnaissance survey of construction field.

1.2 Main Functions

Thermography

Device detects the real-time temperature, and displays it on the screen.

Storage

Device is equipped with memory module to store videos, snapshots, and important data.

Fusion

Device can display fusion of thermal view and optical view.

Palette and Alarm

User Manual of Thermographic Handheld Camera

Device supports multiple palettes, and you can set the palette mode according to the alarm function.

Client Software Connection

You can connect the device with Hik-Thermal APP via Wi-Fi or hot spot to view live view, capture, and recording, etc. on your phone.

You can connect the device with iVMS-4800 to analyze the thermography pictures captured by devices.

Bluetooth

Device can be connected to headset via Bluetooth, and you can hear the sound in the recording or capture.

Digital Zoom

Device supports 1×, 2×, and 4× digital zoom.

User Manual of Thermographic Handheld Camera

1.3 Appearance

Touch Screen

LED Indicator

Audio

Loudspeaker

ON/OFF

Laser

(Reserved)

Lens Sheet

Back

Navigation

Cable

Interface

SD Card Slot

LED Light

(Reserved)

Lens Cover

Laser

(Reserved)

Optical

Lens

Battery

Focus Knob

Thermal

Lens

Tripod

Interface

Trigger

Component

Function

Laser Button

Reserved.

Navigation Button

Menu Button:

- Press ▽, △, ▷, and ◁ to select parameters.

- Press OK to confirm.

Non-Menu Button:

- Reserved.

- Hold ▽ to realize digital zoom.

Lens Sheet Button

Covers the lens to perform the correction. Back Button

Exits the menu or return to previous menu.

Focus Knob

Adjusts lens focal length. Refer to 3.1 Focus Lens.

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