COPYRIGHT © 2019 Hangzhou Hikvision Digital Technology Co., Ltd.
Thermal Bi-spectrum
Network Speed Dome
Quick Start Guide
Thermal Network Speed Dome Quick Start Guide
ii
Quick Start Guide
COPYRIGHT © 2019 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the
properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries
(hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be
“the Manual”) cannot be reproduced, changed, translated, or distributed, partially or
wholly, by any means, without the prior written permission of Hikvision. Unless
otherwise stipulated, Hikvision does not make any warranties, guarantees or
representations, express or implied, regarding to the Manual.
About this Manual
This Manual is applicable to Thermal Bi-spectrum Network Speed Dome.
The Manual includes instructions for using and managing the product. Pictures, charts,
images and all other information hereinafter are for description and explanation only.
The information contained in the Manual is subject to change, without notice, due to
firmware updates or other reasons. Please find the latest version in the company
website (http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the properties of Hikvision
in various jurisdictions. Other trademarks and logos mentioned below are the properties
of their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED,
WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL
FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY,
FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN
NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE
LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT
DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION
WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE
WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR
Thermal Network Speed Dome Quick Start Guide
iii
ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM
CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY
RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN
YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR
USE CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT
THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW,
THE LATER PREVAILS.
Regulatory Information
FCC Information
FCC compliance: This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may
cause undesired operation
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked
with "CE" and comply therefore with the applicable harmonized European
standards listed under the EMC Directive 2014/30/EU, the RoHS Directive
2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be
disposed of as unsorted municipal waste in the European Union. For proper
recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collection points.
For more information see: www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot
be disposed of as unsorted municipal waste in the European Union. See the
product documentation for specific battery information. The battery is
marked with this symbol, which may in clude lettering to indicate cadmium
(Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to
Thermal Network Speed Dome Quick Start Guide
iv
your supplier or to a designated collection point. For more information see:
www.recyclethis.info.
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.
Safety Instruction
These instructions are intended to ensure that user can use the product correctly to
avoid danger or property loss.
The precaution measure is divided into Warnings and Cautions:
Warnings: Neglecting any of the warnings may cause serious injury or death.
Cautions: Neglecting any of the cautions may cause injury or equipment damage.
Warnings
The device should be used in compliance with local laws and electrical safety
regulations. Refer to the appropriate documentation for detailed information.
The input voltage should conform to IEC60950-1 standard: SELV (Safety Extra Low
Voltage) and the Limited Power Source (24 VAC). Refer to the appropriate
documentation for detailed information.
DO NOT connect multiple devices to one power adapter, to avoid over-heating or fire
hazards caused by overload.
Make sure the plug is properly connected to the power socket.
If smoke, odor, or noise arises from the device, immediately turn off the power,
unplug the power cable, and contact the service center.
The installer and user are responsible for password and security configuration and its
settings.
Both internal and external grounds should be connected properly. (The cross section
area of the grounding wire must be no less than 4 mm2, and no less than that of the
phase connector).
Cautions
Do not drop the device or subject it to physical shock.
Warnings Follow
these safeguards to
prevent serious
injury or death.
Cautions Follow these
precautions to prevent
potential injury or
material damage.
Thermal Network Speed Dome Quick Start Guide
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Wipe the device gently with a clean cloth and a small quantity of ethanol, if
necessary.
Do not aim the lens at the sun or any other bright light.
When any laser equipment is in use, make sure that the device lens is not exposed to
the laser beam, or it may burn out.
Do not place the camera in extremely hot, cold (the operating temperature shall
be-30°C ~+60°C), dusty or damp locations, and do not expose it to high
electromagnetic radiation.
Place the device in a dry and well-ventilated environment.
Keep non-waterproof devices away from liquids.
Keep the device in original or similar packaging while transporting it.
A few device components (e.g., electrolytic capacitor) require regular replacement.
The average lifespan varies, so periodic checking is recommended. Contact your
dealer for details.
Improper use or replacement of the battery may result in explosion hazard. Replace
with the same or equivalent type only. Dispose of used batteries in conformance with
the instructions provided by the battery manufacturer.
Never attempt to disassemble the device.
0505121090329
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Table of Contents
1 Preparation .................................................................................................. 1
2 Appearance Description ............................................................................... 2
2.1 Speed dome Appearance ......................................................................................... 2
2.2 Cable Descriptions ................................................................................................... 2
2.3 Alarm In/Out Connections ....................................................................................... 3
3 Installing the Speed dome ............................................................................ 4
3.1 Monitoring Distance Range ..................................................................................... 5
3.2 Wiring ...................................................................................................................... 6
3.3 Installing Memory Card ........................................................................................... 9
3.4 Installing Speed Dome ............................................................................................. 9
3.5 Finishing Installing ................................................................................................. 14
4 Setting the System over the LAN ................................................................ 15
4.1 Wiring .................................................................................................................... 15
4.2 Activating the System ............................................................................................ 15
4.2.1 Activation via Web Browser ............................................................................ 15
4.2.2 Activation via SADP Software .......................................................................... 16
4.3 Modifying the IP Address ........................................................................................17
5 Operating via Web browser ........................................................................ 19
5.1 Accessing the System ............................................................................................. 19
5.2 Live View Page ....................................................................................................... 20
6 Appendix .................................................................................................... 22
6.1 Common Material Emissivity Reference ................................................................ 22
6.2 Frequently Asked Questions (FAQ) ........................................................................ 23
6.2.1 Device Running Error ...................................................................................... 23
6.2.2 Device Upgrading ............................................................................................ 23
6.2.3 Others ............................................................................................................. 23
Thermal Network Speed Dome Quick Start Guide
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1 Preparation
Basic Requirement All the electronic operation should be strictly compliance with the electrical safety
regulations, fire prevention regulations and other related regulations in your local
region.
Check the package contents and make sure that the device in the package is in
good condition and all the assembly parts are included.
Use the system according to the working environment requirement.
Checking Installing Environment
Be sure that there is enough space to install the speed dome and accessories.
Make sure that the wall is strong enough to withstand at least 8 times the weight
of the system and the mount.
Preparing Cables According to the actual network bandwidth, the Cat5 (in 100M) or Cat6 (100M
above) is needed.
When the Speed dome uses standard 24V AC power supply, the power cable
should be American wire gauge 18 or above. The formula of the cross-section S
(mm²) and the maximum transmission distance L (m) of the bare wire is L=50*S.
Choose the video cable according to the transmission length. The video should
meet the least demands as: 75Ω resistance; 100% copper core conducting wire;
95% weaving copper shield.
RS485 communication cable, please refer to Appendix 2
24V AC power cable, please refer to Appendix 3
Preparing Tools
Before installation, please prepare the tools needed, such as the expansion screws,
electric hammer, electric drill, wrench, screwdriver, electroprobe and network
cable.
Original Packaging
When you unpack the speed dome, please keep the original package properly, in
case of returning or repairing the speed dome, you can pack the speed dome with
the package.
Note: The user should be responsible for any damage caused when transporting
with unoriginal package.
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2 Appearance Description
There are three kinds of thermal network speed domes: Type I speed dome, Type II
speed dome, and Type III speed dome. The appearance description of three cameras are
shown below.
2.1 Speed dome Appearance
Refer to the following figures for thermal speed domes overview.
Type I Speed Dome Type II Speed Dome Type III Speed Dome
Figure 2-1 Thermal Speed dome Overview
2.2 Cable Descriptions
The cable interfaces of speed dome are shown in Figure 2-2. The cables of RS-485,
power supply, alarm inputs, alarm outputs, etc. are distinguished by different colors.
Please refer to the labels attached on the cables for identification.
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VIDEO
RED AC
24
V
YELLOW
/
GREEN
BLACK AC
24
V
YELLOW R
485
-
ORANGE R
485
+
Power Cable
RS485RS485+
Video Cable
Alarm Inputs
Network Cable
Alarm Outputs
Audio Input / Output
Figure 2-2 Cables of Thermal Speed domes
2.3 Alarm In/Out Connections
This section is only for the speed dome with alarm in/out functions.
The speed dome can be connected with alarm inputs (0~5VDC) and alarm outputs. Refer
to the following diagrams for alarm output:
JQC-
3FG
Relay
30VDC
GND OUT
L N
～
220V AC
Thermal speed
Dome
Relay Output
(10A 250VAC )
Diagram (left)
Diagram (right)
1A
OUT(n)
OUT(n)
+
-
DC
DC Load
Thermal Speed
Dome
Relay Output
OUT(n)
OUT(n)
Figure 2-3 Alarm Out Connections
The alarm provides the relay output (no voltage), and the external power supply is
required when it connects to the alarm device.
For DC power supply (left diagram), the input voltage must be no more than 30VDC,
1A.
For AC power supply, the external relay must be used (right diagram) to prevent
damages to the speed dome and avoid risk of electric shock.
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3 Installing the Speed dome
Before you start:
1. Check the package contents and make sure that the device in the package is in good
condition and all the assembly parts are included.
2. Please turn off the power of the speed dome before connecting the cables.
Do not drag the speed dome with its waterproof cables, or the waterproof
performance is affected.
Please remove the protective film on the dome after the installation.
Do not touch the bubble of the lower dome directly. The image blurs otherwise.
For cement wall, you need to use the expansion screw to fix the bracket. The
mounting hole of the expansion pipe on the wall should align with the mounting
hole on the bracket.
For wooden wall, you can just use the self-tapping screw to fix the bracket.
Please make sure that the wall is strong enough to withstand more than 8 times the
weight of the dome and the bracket.
The bracket in Figure 3-6 is the recommended bracket for this series of speed dome,
and a pendent adapter is required if any other bracket is selected. The dimension of
pendant adapter is G1
1
2
.
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3.1 Monitoring Distance Range
Electric lens is adopted for the thermal channel of speed dome. It supports auto-focus
function and remote focus function. For different lens focal length, the monitoring range
is shown in the table below:
Table 3-1 Monitoring Range (Pixel Interval: 17um)
Lens Focal Length/mm
10
25
50
75
100
MRAD
1.70
0.68
0.34
0.23
0.17
Detection Range
(Vehicle)/m
902
2255
4510
6765
9020
Detection Range
(Human)/m
294
735
1471
2206
2941
Recognition Range
(Vehicle)/m
225
564
1127
1691
2255
Recognition Range
(Human)/m
74
184
368
551
735
Identification Range
(Vehicle)/m
113
282
564
846
1127
Identification Range
(Human)/m
37
92
184
276
368
Table 3-2 Monitoring Range (Pixel Interval: 25um)
Lens Focal Length/mm
25
50
75
100
MRAD
1.00
0.50
0.33
0.25
Detection Range (Vehicle)/m
1533
3067
4600
6133
Detection Range (Human)/m
500
1000
1500
2000
Recognition Range
(Vehicle)/m
383
767
1150
1533
Recognition Range
(Human)/m
125
250
375
500
Identification Range
(Vehicle)/m
192
383
575
767
Identification Range
(Human)/m
63
125
188
250
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6
This table is for reference only, and the actual detection range may vary according to
different camera settings, mounting condition, monitor and so on.
When the weather is fine and the atmospheric visibility is normal, the probability of
detecting/recognizing/identifying target is 50%.
The human width is presumed as 0.5m (human width cannot exceed 0.75m), the
human height is presumed as 1.8m, and the vehicle width cannot exceed 2.3m.
3.2 Wiring
Please fully take into consideration the installation environment and position of the
speed dome when you plan for the wiring. In order to make sure the stable power
supply and signal transmission, please closely follow the rules below:
Please get familiar with the installation environment before you wiring, including the
wiring distance, wiring environment, keeping magnetic-field interference away, etc.
Please make sure the rated voltage of the cable is higher than that the device
requires, thus guarantee the device can work normally when the voltage instability
occurs.
Please avoid the interrupt line connection
It’s recommended to use a single complete cable for the device connection; if not,
reinforce and protective measures should be taken for the wiring point between two
cables, in case the circuit aging will make the device work abnormally.
Make sure the video cable and the signal transmission cable are well protected. And
pay attention to reinforce and protective measures during wiring.
Make sure the cables are not too redundant or being stretched too tight.
Under normal circumstances, the wiring is completed by the professional technicians.
However, when the device cannot work normally, you can check the above information
to look for reason.
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Water-proof of Cable Terminal
Purpose:
The terminals may be rusted after a long time exposed. It is recommended to do water
proof treatment to cable terminals.
Steps:
1. Use the terminal box for wiring.
2. The live wire and null wire of outsource should be connected to the power surge
protector.
3. Do water-proof treatment to cable terminals.
Cab le
Te rm ina ls
Figure 3-1 Water-proof of terminals
Network Cable Water-proof Accessory Installation
Purpose:
If the camera is installed outdoor, you can adapt the water-proof accessory for the
network cable after the camera is secured on the installation surface.
①
②
③
④
⑤
⑥ ⑦
Figure 3-2 Water-proof Accessory Components
Table 3-3 Components
No.
Components
1
Camera’s Network Interface Socket
2
O-Type Gasket
3
Network Plug
4
Waterproof Endcap
5
Waterproof Rubber Gasket
6
Lock Nut
Thermal Network Speed Dome Quick Start Guide
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No.
Components
7
Network Cable from Router/Switch
Steps:
1. Feed the plugless network cable ⑦ through the lock nut ⑥, waterproof rubber
gasket ⑤ (rubber gasket inset ridge must face waterproof endcap), and the
water-proof endcap ④ in order.
2. Crimp an RJ-45 network plug ③onto the end of the cable, taking care to insert the
twisted pairs of wires in correct order.
3. Place the O-type gasket ② onto the end of the camera’s network interface socket
①.
4. Insert the network plug ③ into the camera’s network interface socket①.
5. Insert the water-proof rubber gasket ⑤ into the waterproof endcap ④, and secure
lock nut ⑥ with the water-proof endcap ④.
6. Align the snap on the water-proof endcap ④ with the notch on the camera’s
network interface socket ①, and then secure the water-proof endcap ④ to the
camera’s network interface socket ① to finish installation.
Camera
Switch/Router
Align the snap and notch.
i. Insert ⑤ into ④.
ii. Secure ⑥ with ④.
Figure 3-3 Water-proof Accessory Installation
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3.3 Installing Memory Card
Steps:
1. Remove the protective sticker as shown in Figure 3-4.
Protective Sticker
Figure 3-4 Remove Protective Sticker
2. Remove the cover on the back of the speed dome. Insert the SD card to the SD card
slot and install the cover back.
SD Card Slot
Figure 3-5 SD Card Slot
3.4 Installing Speed Dome
1. Install the bracket.
1). Take out the bracket and all accessories.
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Figure 3-6 Bracket and Accessories
2). Drill four Φ12 expansion screw holed on the wall and insert the delivered screws
into the holes.
Figure 3-7 Drill Screw Holes
3). Secure the wall mounting bracket with 4 hex nuts and washers.
Figure 3-8 Secure the Bracket
2. Stick thread tape to the thread of the head cover and rotate the head cover. Secure
the head cover to the bracket with delivered set screws.
①
②
③
Head Cover
Figure 3-9 Secure the Head Cover
3. Install the dome body to the head cover for camera type I and type II.
1). Buckle the handle to the safety rope.
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+
Figure 3-10 Buckle the Handle
2). Hook the two ends of the safety rope to the back box of the speed dome and the
bracket respectively.
3). Hitch the speed dome onto the head cover with the hook on the back box.
Back Box
Hook
Figure 3-11 Hang the Speed Dome
4). Route the cables through the head cover and bracket.
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Figure 3-12 Route the Cables
4. Install the dome body to the head cover for camera type III
1). Hook the two ends of the safety rope to the back box of the speed dome and the
bracket respectively.
Safety Rope
Figure 3-13 Hang the Speed Dome
2). Route the cables through the head cover and bracket.
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Cables
Figure 3-14 Route the Cables
5. Connect the corresponding cables.
6. Align the back box of the speed dome with the head cover. Use an L-wrench to
tighten the lock screws to secure the speed dome and the bracket.
Lock Screw
Figure 3-15 Secure the Speed dome
The bracket in Figure 3-6 is the recommended bracket for this series of speed
Thermal Network Speed Dome Quick Start Guide
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dome, and a pendent adapter is required if any other bracket is selected.
The dimension of pendant adapter is G1
1
2
.
Pendant Adapter
Lock Screw
Figure 3-16 Pendent Adapter
3.5 Finishing Installing
Connect the corresponding cables and turn the power on; the system will do the
self-test automatically. Make sure the live view image and the PTZ control work normally
and then finish the installation.
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4 Setting the System over the LAN
You shall acknowledge that the use of the product with Internet access might be
under network security risks. For avoidance of any network attacks and
information leakage, please strengthen your own protection. If the product does
not work properly, please contact with your dealer or the nearest service center.
To ensure the network security of the speed dome, we recommend you to have
the system assessed and maintained termly. You can contact us if you need such
service.
4.1 Wiring
To view and configure the system via LAN (Local Area Network), you need to connect the
network system in the same subnet with your PC. Then, install the SADP or client
software to search and change the IP of network system.
The following figure shows the cable connection of network system.
Network
Speed Dome
Switch
Internet
NVR
PC
Figure 4-1 Wiring over LAN
4.2 Activating the System
Purpose:
You are required to activate the system first by setting a strong password for it before
you can use the system.
Activation via Web Browser, Activation via SADP, and Activation via client software are
supported. In the following sections, activation via web browser and SADP will be taken
as examples. You may refer to the user manual of the system for the details of activation
via client software.
4.2.1 Activation via Web Browser
Steps:
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1. Power on the system, and connect the system to the network.
2. Input the IP address into the address bar of the web browser, and click Enter to enter
the activation interface.
The default IP address of the system is 192.168.1.64.
Figure 4-2 Activation Interface(Web)
3. Create a password and input the password into the password field.
STRONG PASSWORD RECOMMENDED– We highly recommend you create a
strong password of your own choosing (using a minimum of 8 characters,
including upper case letters, lower case letters, numbers, and special
characters) in order to increase the security of your product. And we
recommend you reset your password regularly, especially in the high security
system, resetting the password monthly or weekly can better protect your
product.
4. Confirm the password.
5. Click OK to activate the system and enter the live view interface.
4.2.2 Activation via SADP Software
SADP software is used for detecting the online device, activating the device, and
resetting the password.
Get the SADP software from the supplied disk or the official website, and install the
SADP according to the prompts. Follow the steps to activate the system.
Steps:
1. Run the SADP software to search the online devices.
2. Check the device status from the device list, and select an inactive device.
Thermal Network Speed Dome Quick Start Guide
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Select inactive device.
Input and confirm
password.
Figure 4-3 SADP Interface
3. Create a password and input the password in the password field, and confirm the
password.
STRONG PASSWORD RECOMMENDED– We highly recommend you create a
strong password of your own choosing (using a minimum of 8 characters,
including upper case letters, lower case letters, numbers, and special
characters) in order to increase the security of your product. And we
recommend you reset your password regularly, especially in the high security
system, resetting the password monthly or weekly can better protect your
product.
4. Click OK to save the password.
You can check whether the activation is completed on the popup window. If activation
failed, please make sure that the password meets the requirement and then try again.
4.3 Modifying the IP Address
Purpose:
To view and configure the system via LAN (Local Area Network), you need to connect the
network system in the same subnet with your PC. Then, install the SADP software or
client software to search and change the IP of network system. We will take modifying
the IP Address via SADP software as an example to introduce the IP address
modification.
Steps:
1. Run the SADP software.
2. Click to select an active device.
Please refer to section 3.2 to activate the system if it is inactive.
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3. Change the device IP address to the same subnet with your computer by either
modifying the IP address manually or checking the checkbox of Enable DHCP.
Figure 4-4 Modify the IP Address
4. Input the password and click Save to activate your IP address modification.
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5 Operating via Web browser
5.1 Accessing the System
System Requirement:
Operating System: Microsoft Windows XP SP1 and above version / Vista / Win7 /
Server 2003 / Server 2008 32bits
CPU: Intel Pentium IV 3.0 GHz or higher
RAM: 1G or higher
Display: 1024×768 resolution or higher
Web Browser: Internet Explorer 7.0 and above version, Apple Safari 5.02 and above
version, Mozilla Firefox 5 and above version and Google Chrome8 and above version
Steps:
1. Open the web browser.
2. In the browser address bar, input the IP address of the network speed dome, e.g.,
192.168.1.64 and press the Enter key to enter the login interface.
3. Activate the speed dome for the first time using, refer to the section 4.2 Activating
the System.
4. Input the user name and password and click .
The admin user should configure the device accounts and user/operator
permissions properly. Delete the unnecessary accounts and user/operator
permissions.
The device IP address gets locked if the admin user performs 7 failed password
attempts (5 attempts for the user/operator).
Figure 5-1 Login Interface
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5. Install the plug-in before viewing the live video and managing the network speed
dome. Please follow the installation prompts to install the plug-in.
You may have to close the web browser to finish the installation of the plug-in.
Figure 5-2 Download Plug-in
6. Reopen the web browser after the installation of the plug-in and repeat the above
steps 2-4 to login.
For detailed instructions of further configuration, please refer to the user
manual of network speed dome.
5.2 Live View Page
The live video page allows you to view live video, capture images, realize PTZ control,
set/call presets and configure video parameters.
Thermal Network Speed Dome Quick Start Guide
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Live View
Parameters
Live View Window
Toolbar
Show or hide
PTZ control
panel
PTZ Cont rol
Preset/Patrol/ Pat tern
Menu Bar
Figure 5-3 Live View Page
Menu Bar:
Click each tab to enter Live View, Playback, Picture, and Configuration page
respectively.
Click to display the help file of the speed dome.
Click to logout the system.
Live View Window:
Display the live video.
Toolbar:
Operations on the live view page, e.g., live view, capture, record, audio on/off,
regional exposure, regional focus, etc.
PTZ Control:
Panning, tilting, focusing and zooming actions of the speed dome. The lighter,
wiper, one-touch focus and lens initialization control.
Preset/patrol/pattern:
Set and call the preset/patrol/pattern for the speed dome.
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6 Appendix
6.1 Common Material Emissivity Reference
Material
Emissivity
Human Skin
0.98
PCB
0.91
Cement Concrete
0.95
Ceramics
0.92
Rubber
0.95
Paint
0.93
Wood
0.85
Asphalt
0.96
Brick
0.95
Sand
0.90
Soil
0.92
Cotton
0.98
Cardboard
0.90
White Paper
0.90
Water
0.96
Thermal Network Speed Dome Quick Start Guide
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6.2 Frequently Asked Questions (FAQ)
6.2.1 Device Running Error
Question:
The device fails to start up or reboots repeatedly.
The device constantly powers off unexpectedly when you pan/tilt
the device or call preset.
The device fails to zoom in/out or pan/tilt.
Answer:
Examine the power supply of the speed dome and see whether it
meets the requirements.
Select the power supply as close as possible.
Examine the power cord and see whether it meets the
requirements.
6.2.2 Device Upgrading
Question:
Device fails to upgrade.
Answer:
Examine if the device upgrading fails because of the poor network.
Examine if the upgrading program matches with the device type.
6.2.3 Others
Question:
The device live view is vague.
Answer:
Examine if you removed the protective film.
Examine if the lens is dirty or not.
Examine if any obstruction is nearby, e.g. spider web.
Question:
Live view fails with good network connection.
Answer:
Thermal Network Speed Dome Quick Start Guide
24
Examine if the IE plug-in is well installed. Change the Website
Blocker settings if necessary.
For cross-domain routing, enable the UPnP of device, or set
manual mapping to port No. 80, 8000, or 554.
Examine if the live view channel amount exceeds the upper limit.
Examine the network bandwidth.
Question:
Focus fails when you test outdoor device in indoor situation.
Answer:
Restore the device to default settings.
Adjust the Min. Focusing Distance in Configuration > Image>
Display Settings > Focus
UD12263B
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