Hikvision DS-2DE4225IW-DE Service Manual

E Series Network Speed Dome

User Manual

UD02316B

User Manual of E Series Network Speed Dome

User Manual

Any and all information, including, among others, wordings, pictures, graphs are the properties of

Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be

“Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced,

changed, translated, or distributed, partially or wholly, by any means, without the prior written

permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties,

guarantees or representations, express or implied, regarding to the Manual.

About this Manual

This Manual is applicable to E Series Network Speed Dome.

The Manual includes instructions for using and managing the product. Pictures, charts, images and all

other information hereinafter are for description and explanation only. The information contained in

the Manual is subject to change, without notice, due to firmware updates or other reasons. Please

find the latest version in the company website (http://overseas.hikvision.com/en/).

Please use this user manual under the guidance of professionals.

Trademarks Acknowledgement

and other Hikvision’s trademarks and logos are the properties of Hikvision in various

jurisdictions. Other trademarks and logos mentioned below are the properties of their respective

owners.

Legal Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS

HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND

HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,

MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND

NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS,

EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR

INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,

BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE

OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT

YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION,

PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS

INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY

TECHNICAL SUPPORT IF REQUIRED.

SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR

JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE

APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH

ILLEGITIMATE PURPOSES.

User Manual of E Series Network Speed Dome

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER

PREVAILS.

User Manual of E Series Network Speed Dome

iii

Regulatory Information

FCC Information

Please take attention that changes or modification not expressly approved by the party

responsible for compliance could void the user’s authority to operate the equipment.

FCC compliance: This equipment has been tested and found to comply with the limits for a Class

A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference when the equipment is operated in a

commercial environment. This equipment generates, uses, and can radiate radio frequency

energy and, if not installed and used in accordance with the instruction manual, may cause

harmful interference to radio communications. Operation of this equipment in a residential area

is likely to cause harmful interference in which case the user will be required to correct the

interference at his own expense.

FCC Conditions

This device complies with part 15 of the FCC Rules. Operation is subject to the following two

conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause

undesired operation.

EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked with

"CE" and comply therefore with the applicable harmonized European standards

listed under the Low Voltage Directive 2006/95/EC, the EMC Directive 2014/30/EU,

the RoHS Directive 2011/65/EU.

2012/19/EU (WEEE directive): Products marked with this symbol cannot be

disposed of as unsorted municipal waste in the European Union. For proper

recycling, return this product to your local supplier upon the purchase of

equivalent new equipment, or dispose of it at designated collection points. For

more information see: www.recyclethis.info.

2006/66/EC (battery directive): This product contains a battery that cannot be

disposed of as unsorted municipal waste in the European Union. See the product

documentation for specific battery information. The battery is marked with this

symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or

mercury (Hg). For proper recycling, return the battery to your supplier or to a designated

collection point. For more information see: www.recyclethis.info.

Industry Canada ICES-003 Compliance

This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

User Manual of E Series Network Speed Dome

Warnings Follow these safeguards to prevent

serious injury or death.

Cautions Follow these precautions to prevent

potential injury or material damage.

Safety Instruction

These instructions are intended to ensure that the user can use the product correctly to avoid

danger or property loss.

The precaution measure is divided into ‘Warnings’ and ‘Cautions’:

Warnings: Serious injury or death may be caused if any of these warnings are neglected.

Cautions: Injury or equipment damage may be caused if any of these cautions are neglected.

Warnings:

 Please adopt the power adapter which can meet the safety extra low voltage (SELV) standard.

The power consumption cannot be less than the required value.

 Do not connect several devices to one power adapter as an adapter overload may cause

over-heating and can be a fire hazard.

 When the product is installed on a wall or ceiling, the device should be firmly fixed.  To reduce the risk of fire or electrical shock, do not expose the indoor used product to rain or

moisture.

 This installation should be made by a qualified service person and should conform to all the

local codes.

 Please install blackouts equipment into the power supply circuit for convenient supply

interruption.

 If the product does not work properly, please contact your dealer or the nearest service

center. Never attempt to disassemble the product yourself. (We shall not assume any

responsibility for problems caused by unauthorized repair or maintenance.)

Cautions:

 Make sure the power supply voltage is correct before using the product.  Do not drop the product or subject it to physical shock. Do not install the product on

vibratory surface or places.

 Do not expose it to high electromagnetic radiating environment.  Do not aim the lens at the strong light such as sun or incandescent lamp. The strong light can

cause fatal damage to the product.

User Manual of E Series Network Speed Dome

 The sensor may be burned out by a laser beam, so when any laser equipment is being used,

make sure that the surface of the sensor not be exposed to the laser beam.

 For working temperature, please refer to the specification manual for details.  To avoid heat accumulation, good ventilation is required for a proper operating environment.  While shipping, the product should be packed in its original packing.  Please use the provided glove when open up the product cover. Do not touch the product

cover with fingers directly, because the acidic sweat of the fingers may erode the surface

coating of the product cover.

 Please use a soft and dry cloth when clean inside and outside surfaces of the product cover.

Do not use alkaline detergents.

 Improper use or replacement of the battery may result in hazard of explosion. Please use the

manufacturer recommended battery type.

0504081070104

User Manual of E Series Network Speed Dome

Table of Contents

CHAPTER 1 OVERVIEW ................................................................................................................. 1

1.1 SYSTEM REQUIREMENT .................................................................................................................. 1

1.2 FUNCTIONS .................................................................................................................................. 1

CHAPTER 2 NETWORK CONNECTION ............................................................................................ 4

2.1 SETTING THE NETWORK SPEED DOME OVER THE LAN .......................................................................... 4

2.1.1 Wiring over the LAN ............................................................................................................ 4

2.1.2 Activating the Speed Dome .................................................................................................. 5

2.2 SETTING THE NETWORK SPEED DOME OVER THE WAN ........................................................................ 9

2.2.1 Static IP Connection ............................................................................................................. 9

2.2.2 Dynamic IP Connection ...................................................................................................... 10

CHAPTER 3 ACCESS TO THE NETWORK SPEED DOME .................................................................. 12

3.1 ACCESSING BY WEB BROWSERS ..................................................................................................... 12

3.2 ACCESSING BY CLIENT SOFTWARE ................................................................................................... 13

CHAPTER 4 BASIC OPERATIONS .................................................................................................. 15

4.1 CONFIGURING LOCAL PARAMETERS ................................................................................................ 15

4.2 LIVE VIEW PAGE ......................................................................................................................... 16

4.3 STARTING LIVE VIEW ................................................................................................................... 17

4.4 OPERATING PTZ CONTROL ........................................................................................................... 19

4.4.1 PTZ Control Panel ............................................................................................................... 20

4.4.2 Auxiliary Functions ............................................................................................................. 21

4.4.3 Setting / Calling a Preset .................................................................................................... 23

4.4.4 Setting / Calling a Patrol .................................................................................................... 25

4.4.5 One-touch Patrol ................................................................................................................ 26

4.4.6 Setting / Calling a Pattern .................................................................................................. 27

4.5 PLAYBACK .................................................................................................................................. 28

4.5.1 Play Back Video Files ......................................................................................................... 28

4.5.2 Downloading Video Files ................................................................................................... 30

4.6 PICTURES .................................................................................................................................. 31

CHAPTER 5 SYSTEM CONFIGURATION ......................................................................................... 33

5.1 STORAGE SETTINGS ..................................................................................................................... 33

5.1.1 Configuring Recording Schedule ........................................................................................ 33

5.1.2 Configuring Capture Schedule ........................................................................................... 35

5.1.3 Configuring Net HDD ......................................................................................................... 37

5.2 BASIC EVENT CONFIGURATION ....................................................................................................... 39

5.2.1 Configuring Motion Detection ........................................................................................... 39

5.2.2 Configuring Video Tampering Alarm ................................................................................. 44

5.2.3 Configuring Alarm Input .................................................................................................... 45

5.2.4 Configuring Alarm Output ................................................................................................. 47

5.2.5 Handling Exception ............................................................................................................ 48

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5.3 SMART EVENT CONFIGURATION ..................................................................................................... 48

5.3.1 Detecting Audio Exception ................................................................................................. 49

5.3.2 Configuring Face Detection ................................................................................................ 50

5.3.3 Configuring Intrusion Detection ......................................................................................... 50

5.3.4 Configuring Line Crossing Detection .................................................................................. 52

5.3.5 Region Entrance Detection ................................................................................................. 54

5.3.6 Region Exiting Detection .................................................................................................... 55

5.4 PTZ CONFIGURATION .................................................................................................................. 56

5.4.1 Configuring Basic PTZ Parameters ..................................................................................... 56

5.4.2 Configuring PTZ Limits ....................................................................................................... 58

5.4.3 Configuring Initial Position................................................................................................. 59

5.4.4 Configuring Park Actions.................................................................................................... 60

5.4.5 Configuring Privacy Mask .................................................................................................. 60

5.4.6 Configuring Scheduled Tasks .............................................................................................. 62

5.4.7 Clearing PTZ Configurations ............................................................................................... 63

5.4.8 Configuring Smart Tracking ............................................................................................... 63

5.4.9 Prioritize PTZ ...................................................................................................................... 64

CHAPTER 6 SPEED DOME CONFIGURATION ................................................................................ 65

6.1 CONFIGURING NETWORK SETTINGS ................................................................................................ 65

6.1.1 Basic Settings ..................................................................................................................... 65

6.1.2 Advanced Settings .............................................................................................................. 70

6.2 CONFIGURING VIDEO AND AUDIO SETTINGS ..................................................................................... 78

6.2.1 Configuring Video Settings ................................................................................................ 78

6.2.2 Configuring Audio Settings ................................................................................................ 80

6.2.3 Configuring ROI Settings .................................................................................................... 80

6.2.4 Dual-VCA Settings .............................................................................................................. 82

6.3 CONFIGURING IMAGE SETTINGS ..................................................................................................... 82

6.3.1 Configuring Display Settings .............................................................................................. 83

6.3.2 Configuring OSD Settings ................................................................................................... 89

6.3.3 Configuring Text Overlay Settings ...................................................................................... 90

6.3.4 Configuring Image Parameters Switch............................................................................... 91

6.4 CONFIGURING SYSTEM SETTINGS ................................................................................................... 92

6.4.1 System Settings .................................................................................................................. 92

6.4.2 Maintenance ...................................................................................................................... 96

6.4.3 Security .............................................................................................................................. 99

6.4.4 User Management ........................................................................................................... 101

APPENDIX ...................................................................................................................................... 105

SADP SOFTWARE INTRODUCTION ............................................................................................................ 105

User Manual of E Series Network Speed Dome

Chapter 1 Overview

1.1 System Requirement

System requirement of web browser accessing is as follows:

Operating System: Microsoft Windows XP SP1 and above version / Vista / Win7 / Server 2003 /

Server 2008 32bits

CPU: Intel Pentium IV 3.0 GHz or higher

RAM: 1G or higher

Display: 1024×768 resolution or higher

Web Browser: Internet Explorer 8.0 and above version, Apple Safari 5.02 and above version,

Mozilla Firefox 5 and above version and Google Chrome 18 and above versions.

1.2 Functions

The functions vary depending on the models of speed dome.

 PTZ Limits

The speed dome can be programmed to move within the PTZ limits (left/right, up/down).

 Scan Modes

The speed dome provides 5 scan modes: auto scan, tilt scan, frame scan, random scan and

panorama scan.

 Presets

A preset is a predefined image position. When the preset is called, the speed dome will

automatically move to the defined position. The presets can be added, modified, deleted and

called.

 Label Display

The on-screen label of the preset title, azimuth/elevation, zoom, time and speed dome name can

be displayed on the monitor. The displays of time and speed dome name can be programmed.

 Auto Flips

In manual tracking mode, when a target object goes directly beneath the speed dome, the video

will automatically flips 180 degrees in horizontal direction to maintain continuity of tracking. This

function can also be realized by auto mirror image depending on different camera models.

 Privacy Mask

This function allows you to block or mask certain area of a scene, for preventing the personal

privacy from recording or live viewing. A masked area will move with pan and tilt functions and

automatically adjust in size as the lens zooms telephoto and wide.

 3D Positioning

In the client software, use the left key of mouse to click on the desired position in the video

image and drag a rectangle area in the lower right direction, then the speed dome system will

User Manual of E Series Network Speed Dome

move the position to the center and allow the rectangle area to zoom in. Use the left key of

mouse to drag a rectangle area in the upper left direction to move the position to the center and

allow the rectangle area to zoom out.

 Proportional Pan/Tilt

Proportional pan/tilt automatically reduces or increases the pan and tilt speeds according to the

amount of zoom. At telephoto zoom settings, the pan and tilt speeds will be slower than at wide

zoom settings. This keeps the image from moving too fast on the live view image when there is a

large amount of zoom.

 Auto Focus

The auto focus enables the camera to focus automatically to maintain clear video images.

 Day/Night Auto Switch

The speed domes deliver color images during the day. And as light diminishes at night, the speed

domes switch to night mode and deliver black and white images with high quality.

 Slow Shutter

In slow shutter mode, the shutter speed will automatically slow down in low illumination

conditions to maintain clear video images by extending the exposure time. The feature can be

enabled or disabled.

 Backlight Compensation (BLC)

If you focus on an object against strong backlight, the object will be too dark to be seen clearly.

The BLC (Backlight Compensation) function can compensate light to the object in the front to

make it clear, but this causes the over-exposure of the background where the light is strong.

 Wide Dynamic Range (WDR)

The wide dynamic range (WDR) function helps the camera provide clear images even under back

light circumstances. When there are both very bright and very dark areas simultaneously in the

field of view, WDR balances the brightness level of the whole image and provide clear images

with details.

 White Balance (WB)

White balance can remove the unrealistic color casts. White balance is the white rendition

function of the camera to adjust the color temperature according to the environment

automatically.

 Patrol

A patrol is a memorized series of pre-defined preset function. The scanning speed between two

presets and the dwell time at the preset are programmable.

 Pattern

A pattern is a memorized series of pan, tilt, zoom, and preset functions. By default the focus and

iris are in auto status during the pattern is being memorized.

 Power Off Memory

The speed dome supports the power off memory capability with the predefined resume time. It

allows the speed dome to resume its previous position after power is restored.

 Scheduled Task

A time task is a preconfigured action that can be performed automatically at a specific date and

time. The programmable actions include: auto scan, random scan, patrol 1-8 ,pattern 1-4, preset

1-8,frame scan, panorama scan, tilt scan, day, night, reboot, PT adjust, Aux Output, etc.

 Park Action

User Manual of E Series Network Speed Dome

This feature allows the speed dome to start a predefined action automatically after a period of

inactivity.

 User Management

The speed dome allows you to edit users with different levels of permission, in the admin login

status. Multiple users are allowed to access and control the same network speed dome via

network simultaneously.

 3D Digital Noise Reduction

Comparing with the general 2D digital noise reduction, the 3D digital noise reduction function

processes the noise between two frames besides processing the noise in one frame. The noise

will be much less and the video will be clearer.

User Manual of E Series Network Speed Dome

Network Cable

Speed Dome

Network Cable

Switch or Router

Network Cable

Chapter 2 Network Connection

Before you start:

 If you want to set the network speed dome via a LAN (Local Area Network), please refer to

Section 2.1.

 If you want to set the network speed dome via a WAN (Wide Area Network), please refer to

Section 2.2.

2.1 Setting the Network Speed Dome over the LAN

Purpose:

To view and configure the speed dome via a LAN, you need to connect the network speed dome

in the same subnet with your computer, and install the SADP or client software to search and

change the IP of the network speed dome.

For the detailed introduction of SADP, please refer to Appendix.

2.1.1 Wiring over the LAN

The following figures show the two ways of cable connection of a network speed dome and a

computer:

Purpose:

 To test the network speed dome, you can directly connect the network speed dome to the

computer with a network cable as shown in Figure 2-1.

 Refer to the Figure 2-2 to set the network speed dome over the LAN via a switch or a router.

Figure 2-1 Connecting Directly

Figure 2-2 Connecting via a Switch or a Router

User Manual of E Series Network Speed Dome

2.1.2 Activating the Speed Dome

Purpose:

You are required to activate the speed dome first before you can use the speed dome.

Activation via Web Browser, Activation via SADP, and Activation via client software are supported.

In the following sections, activation via web browser and SADP will be taken as examples. You

may refer to the user manual of the speed dome for the details of activation via client software.

 Activation via Web Browser

Steps:

1. Power on the speed dome, and connect the speed dome to the network.

2. Input the IP address into the address bar of the web browser, and click Enter to enter the

activation interface.

The default IP address of the speed dome is 192.168.1.64.

Figure 2-3 Activation Interface(Web)

3. Create a password and input the password into the password field.

STRONG PASSWORD RECOMMENDED–We highly recommend you create a strong

password of your own choosing (Using a minimum of 8 characters, including at least

three of the following categories: upper case letters, lower case letters, numbers, and

special characters.) in order to increase the security of your product. And we

recommend you reset your password regularly, especially in the high security system,

resetting the password monthly or weekly can better protect your product.

4. Confirm the password.

5. Click OK to activate the speed dome and enter the live view interface.

 Activation via SADP Software

SADP software is used for detecting the online device, activating the device, and resetting the

password.

Get the SADP software from the supplied disk or the official website, and install the SADP

according to the prompts. Follow the steps to activate the speed dome.

Steps:

User Manual of E Series Network Speed Dome

1. Run the SADP software to search the online devices.

2. Check the device status from the device list, and select an inactive device.

Figure 2-4 SADP Interface

3. Create a password and input the password in the password field, and confirm the password.

STRONG PASSWORD RECOMMENDED–We highly recommend you create a strong

password of your own choosing (Using a minimum of 8 characters, including at least

three of the following categories: upper case letters, lower case letters, numbers,

and special characters.) in order to increase the security of your product. And we

recommend you reset your password regularly, especially in the high security system,

resetting the password monthly or weekly can better protect your product.

4. Click OK to save the password.

You can check whether the activation is completed on the popup window. If activation failed,

please make sure that the password meets the requirement and then try again.

5. Change the device IP address to the same subnet with your computer by either modifying

the IP address manually or checking the checkbox of Enable DHCP.

User Manual of E Series Network Speed Dome

Figure 2-5 Modify the IP Address

6. Input the password and click Save to activate your IP address modification.

 Activation via Client Software

The client software is versatile video management software for multiple kinds of devices.

Get the client software from the supplied disk or the official website, and install the software

according to the prompts. Follow the steps to activate the camera.

Steps:

1. Run the client software and the control panel of the software pops up, as shown in the

figure below.

Figure 2-6 Control Panel

2. Click Device Management to enter the Device Management interface, as shown in the figure

User Manual of E Series Network Speed Dome

below.

Figure 2-7 Device Management Interface

3. Check the device status from the device list, and select an inactive device.

4. Click Activate to pop up the Activation interface.

5. Create a password and input the password in the password field, and confirm the password.

STRONG PASSWORD RECOMMENDED–We highly recommend you create a strong

password of your own choosing (Using a minimum of 8 characters, including at least

three of the following categories: upper case letters, lower case letters, numbers, and

special characters.) in order to increase the security of your product. And we

recommend you reset your password regularly, especially in the high security system,

resetting the password monthly or weekly can better protect your product.

Figure 2-8 Activation Interface

6. Click OK to start activation.

User Manual of E Series Network Speed Dome

7. Click Modify Netinfo to pop up the Network Parameter Modification interface, as shown in

the figure below.

Figure 2-9 Modifying the Network Parameters

8. Change the device IP address to the same subnet with your computer by either modifying

the IP address manually or checking the checkbox of Enable DHCP.

9. Input the password to activate your IP address modification.

2.2 Setting the Network Speed Dome over the WAN

Purpose:

This section explains how to connect the network speed dome to the WAN with a static IP or a

dynamic IP.

2.2.1 Static IP Connection

Before you start:

Please apply a static IP from an ISP (Internet Service Provider). With the static IP address, you can

connect the network speed dome via a router or connect it to the WAN directly.

 Connecting the network speed dome via a router

Steps:

1. Connect the network speed dome to the router.

2. Assign a LAN IP address, the subnet mask and the gateway. Refer to Section 2.1.2 for detailed

IP address configuration of the speed dome.

3. Save the static IP in the router.

4. Set port mapping, E.g., 80, 8000 and 554 ports. The steps for port mapping vary depending

on different routers. Please call the router manufacturer for assistance with port mapping.

5. Visit the network speed dome through a web browser or the client software over the

User Manual of E Series Network Speed Dome

Speed Dome

Network Cable

Router with Static IP

Network Cable

Internet

Speed Dome

Network Cable

Internet

internet.

Figure 2-10 Accessing the Speed Dome through Router with Static IP

 Connecting the network speed dome with static IP directly

You can also save the static IP in the speed dome and directly connect it to the internet without

using a router. Refer to Section 2.1.2 for detailed IP address configuration of the speed dome.

Figure 2-11 Accessing the Speed Dome with Static IP Directly

2.2.2 Dynamic IP Connection

Before you start:

Please apply a dynamic IP from an ISP. With the dynamic IP address, you can connect the network

speed dome to a modem or a router.

 Connecting the network speed dome via a router

Steps:

1. Connect the network speed dome to the router.

2. In the speed dome, assign a LAN IP address, the subnet mask and the gateway. Refer to

Section 2.1.2 for detailed LAN configuration.

3. In the router, set the PPPoE user name, password and confirm the password.

 For your privacy and to better protect your system against security risks, we strongly

recommend the use of strong passwords for all functions and network devices. The password should be something of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers and special characters) in order to increase the security of your product.

User Manual of E Series Network Speed Dome

 Proper configuration of all passwords and other security settings is the responsibility of

the installer and/or end-user.

4. Set port mapping. E.g. 80, 8000 and 554 ports. The steps for port mapping vary depending on

different routers. Please call the router manufacturer for assistance with port mapping.

5. Apply a domain name from a domain name provider.

6. Configure the DDNS settings in the setting interface of the router.

7. Visit the speed dome via the applied domain name.

 Connecting the network speed dome via a modem

Purpose:

This speed dome supports the PPPoE auto dial-up function. The speed dome gets a public IP

address by ADSL dial-up after the speed dome is connected to a modem. You need to configure

the PPPoE parameters of the network speed dome. Refer to Section 6.1.1 Configuring PPPoE

Settings for detailed configuration.

Figure 2-12 Accessing the Speed Dome with Dynamic IP

The obtained IP address is dynamically assigned via PPPoE, so the IP address always changes

after rebooting the speed dome. To solve the inconvenience of the dynamic IP, you need to

get a domain name from the DDNS provider (E.g. DynDns.com). Please follow below steps for

normal domain name resolution and private domain name resolution to solve the problem.

 Normal Domain Name Resolution

Figure 2-13 Normal Domain Name Resolution

Steps:

1. Apply a domain name from a domain name provider.

2. Configure the DDNS settings in the DDNS Settings interface of the network speed dome.

Refer to Section 6.1.1 Configuring DDNS Settings for detailed configuration.

3. Visit the speed dome via the applied domain name.

User Manual of E Series Network Speed Dome

Chapter 3 Access to the Network

Speed Dome

3.1 Accessing by Web Browsers

Steps:

1. Open the web browser.

2. In the address field, input the IP address of the network speed dome, e.g., 192.168.1.64 and

press the Enter key to enter the login interface.

3. Activate the speed dome for the first time using, refer to the section 2.1.2 Activating the

Speed Dome.

4. Select English as the interface language on the top-right of login interface.

5. Input the user name and password and click .

The admin user should configure the device accounts and user/operator permissions properly.

Delete the unnecessary accounts and user/operator permissions.

The device IP address gets locked if the admin user performs 7 failed password attempts (5

attempts for the user/operator).

Figure 3-1 Login Interface

6. Install the plug-in before viewing the live video and operating the speed dome. Please follow

the installation prompts to install the plug-in.

You may have to close the web browser to install the plug-in. Please reopen the web browser

and log in again after installing the plug-in.

User Manual of E Series Network Speed Dome

Figure 3-2 Download and Install Plug-in

3.2 Accessing by Client Software

The product CD contains the client software. You can view the live video and manage the speed

dome with the client software.

Follow the installation prompts to install the client software and WinPcap. The configuration interface and live view interface of client software are shown below.

Figure 3-3 iVMS-4200 Control Panel

User Manual of E Series Network Speed Dome

Figure 3-4 iVMS-4200 Live View Interface

 If you use third party VMS software, please contact technical support of our branch for

camera firmware.

 For detailed information about client software of our company, please refer to the user

manual of the software. This manual mainly introduces accessing to the network speed dome by

web browser.

User Manual of E Series Network Speed Dome

Chapter 4 Basic Operations

In this and the following chapters, operation of the speed dome by the web browser will be taken

as an example.

4.1 Configuring Local Parameters

The local configuration refers to the parameters of the live view and other operations using the

web browser.

Steps:

1. Enter the Local Configuration interface:

Configuration > Local

Figure 4-1 Local Configuration Interface

2. Configure the following settings:

 Live View Parameters: Set the protocol type, play performance, rules and image format.

 Protocol Type: TCP, UDP, MULTICAST and HTTP are selectable.

TCP: Ensures complete delivery of streaming data and better video quality, yet the

real-time transmission will be affected.

UDP: Provides real-time audio and video streams.

MULTICAST: It’s recommended to select the protocol type to MULTICAST when using

the Multicast function.

HTTP: Allows the same quality as of TCP without setting specific ports for streaming

under some network environments.

 Play Performance: Set the play performance to Shortest Delay, or Auto.  Rules: You can enable or disable the rules of dynamic analysis for motion here.

User Manual of E Series Network Speed Dome

 Image Format: The captured pictures can be saved as different format. JPEG and BMP are

available.

 Record File Settings: Set the saving path of the video files.

 Record File Size: Select the packed size of manually recorded and downloaded video files.

The size can be set to 256M, 512M or 1G.

 Save record files to: Set the saving path for the manually recorded video files.  Save downloaded files to: Set the saving path for the downloaded video files in

interface.

 Picture and Clip Settings: Set the saving paths of the captured pictures and clipped video

files.

 Save snapshots in live view to: Set the saving path of the manually captured pictures in

interface.

 Save snapshots when playback to: Set the saving path of the captured pictures in

interface.

 Save clips to: Set the saving path of the clipped video files in interface.

 You can click Browse to change the directory for saving video files, clips and pictures.  You can click Open to directly open the video files, clips and pictures.

3. Click to save the settings.

4.2 Live View Page

Purpose:

The live video page allows you to view live video, capture images, realize PTZ control, set/call

presets and configure video parameters.

menu bar of the main page to enter the live view page.

User Manual of E Series Network Speed Dome

Menu Bar

Live View

Parameters

Live View Window

Toolbar

Show or hide PTZ

control panel

PTZ Control

Preset/Patrol/Patt ern

Descriptions of the live view page:

Figure 4-2 Live View Page

Menu Bar:

Click each tab to enter Live View, Playback, Picture, and Configuration page respectively.

Click to display the help file of the speed dome.

Click to logout the system.

Live View Window:

Display the live video.

Toolbar:

Operations on the live view page, e.g., live view, capture, record, audio on/off, regional exposure,

regional focus, etc.

PTZ Control:

Panning, tilting, focusing and zooming actions of the speed dome. The lighter, wiper, one-touch

focus and lens initialization control.

Preset/patrol/pattern:

Set and call the preset/patrol/pattern for the speed dome.

Pattern function varies depending on the models of speed dome.

Live View Parameters:

Configure the image size, stream type, plug-in type, and two-way audio of the live video.

4.3 Starting Live View

In the live view window as shown in Figure 4-3, click on the toolbar to start the live view of

the speed dome.

User Manual of E Series Network Speed Dome

Icon

Description

Icon

Description

Start/Stop Live view.

Manually capture the pictures.

/ /

Display in 4:3/16:9/original/

Self-adaptive window size.

/ /

Live view with the

main/sub/third stream.

Play via webcomponents/

quick time.

Start/Stop Two-way Audio.

Manual start/stop recording.

Mute/Audio on and adjust

volume

Start/stop digital zoom.

Enable/Disable Regional

Exposure

Enable / Disable Regional

Focus

Figure 4-3 Start Live View

Table 4-1 Descriptions of the Toolbar

 Double-click on the live video to switch the current live view into full-screen or return to

normal mode from the full-screen.

 Click to select from and display live video in 4:3/16:9/

original/self-adaptive window size.

 Click to select from and display live video with the main/ sub/third

stream. The main stream is with a relatively high resolution and needs much bandwidth. The

default setting of stream type is .

User Manual of E Series Network Speed Dome

 Click to select between and play the live video via player Webcomponents

or Quick Time. The live video is played via webcomponents by default, and other types of

players are supported for the browser, such as MJPEG, and VLC. You are required to download

and install the player to play the live video.

 Click and it displays . Click to enable two-way audio and the icon turns

into . Click the icon again to stop two-way audio.

 Click to start live view and the icon turns into . Click the icon again to stop live view.  Click to capture the picture.  Click to start recording and the icon turns into . Click the icon again to stop

recording.

 Click to enable digital zoom function and the icon turns into . Then click and drag

the mouse towards low right direction to draw a rectangle on the image as the desired zoom.

After viewing it you can click any place of the picture to get back to normal picture.

 Click the on the toolbar to enter the regional exposure operation mode and the icon

turns into . Then click and drag the mouse to draw a rectangle on the image as the

desired exposure region.

 Click the on the toolbar to enter the regional focus operation mode and the icon turns

into . Then click and drag the mouse to draw a rectangle on the image as the desired

focus region.

 Click to display the . Drag the slider to adjust the volumn.

Before using the two-way audio or recording with audio functions, please set the Stream Type to

Video & Audio referring to Section 6.2.1 Configuring Video Settings.

Please refer to the following sections for more information:

 Configuring remote recording in Section 5.1.1 Configuring Recording Schedule.  Setting the image quality of the live video in Section 6.3 Configuring Image Settings and

Section 6.2.1 Configuring Video Settings.

 Setting the OSD text on live video in Section 6.3.2 Configuring OSD Settings.

4.4 Operating PTZ Control

Purpose:

In the live view interface, you can use the PTZ control buttons to control panning, tilting and

zooming.

User Manual of E Series Network Speed Dome

Button

Name

Description

PTZ Control Panel

Hold and press the direction button

to pan/tilt the speed dome.

Click and the speed dome keeps

panning, the icon turns into .

Click the icon again to stop the speed

dome.

Zoom out/in

Click , the lens zooms in, click

, and the lens zooms out.

4.4.1 PTZ Control Panel

On the live view page, click to show the PTZ control panel or click to hide it. Click the direction buttons to control the pan/tilt movements.

Click the zoom/iris/focus buttons to realize lens control.

Figure 4-4 PTZ Control Panel

Table 4-2 Descriptions of PTZ Control Panel

User Manual of E Series Network Speed Dome

Button

Name

Description

Focus near/far

Click , the lens focus far and the

items far away gets clear. Click ,

the lens focus near and the items

nearby gets clear.

Iris close/open

When the image is too dark, click

to open the iris. When the

image is too bright, click to

close the iris.

Auxiliary Functions

The auxiliary functions include light,

wiper, auxiliary focus, lens

initialization, manual tracking, 3D

positioning, one-touch patrol, and

one-touch park.

Speed Adjustment

Adjust speed of pan/tilt movements.

Preset

Refer to 4.4.3 for detailed

information of setting preset.

Patrol

Refer to 4.4.4 for detailed

information of setting patrol.

Pattern

Refer to4.4.6 for detailed

information of setting pattern.

Buttons

Description

Start the selected patrol/pattern.

Stop current patrol/pattern.

Set the selected preset/patrol.

Delete the selected preset/patrol/pattern.

Start recording a pattern.

Stop recording the pattern.

 Buttons on the Preset/Patrol/Patterns interface:

4.4.2 Auxiliary Functions

The Auxiliary functions panel is shown in the figure below:

Table 4-3 Descriptions of Buttons

User Manual of E Series Network Speed Dome

Figure 4-5 Auxiliary Functions

 Light

Click to enable/disable the light supplement of the speed dome. This function is reserved.

 Wiper

Click to move the wiper once.

 Auxiliary Focus

The auxiliary focus function is reserved.

 Manual Tracking

Before you start:

Please enter the Smart Tracking settings interface and enable smart tracking first.

Configuration > PTZ > Smart Tracking

Steps:

1. Click on the toolbar of live view interface.

2. Click a moving object in the live video.

The speed dome will track the object automatically.

 3D Positioning

Steps:

1. Click on the toolbar of live view interface.

2. Operate the 3D positioning function:  Click a position of the live video. The corresponding position will be moved to the center of

the live video.

 Hold down the left mouse button and drag the mouse to the lower right on the live video.

The corresponding position will be moved to the center of the live video and zoomed in.

 Hold down the left mouse button and drag the mouse to the upper left on the live video.

The corresponding position will be moved to the center of the live video and zoomed out.

 One-touch Patrol

Click to call one-touch patrol. For detailed information of setting one-touch patrol, refer to 4.4.5 One-touch Patrol.

 One-touch Park

Click to save the current view as the preset No. 32 and start park at the the current position.

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