Hikvision DS-2DE4220IW-DE operation manual

E Series Network Speed Dome

User Manual

UD.6L0201D1974A01

User Manual of E Series Network Speed Dome

User Manual

Any and all information, including, among others, wordings, pictures, graphs are the properties of

Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be

“Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced,

changed, translated, or distributed, partially or wholly, by any means, without the prior written

permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties,

guarantees or representations, express or implied, regarding to the Manual.

About this Manual

This Manual is applicable to E Series Network Speed Dome.

The Manual includes instructions for using and managing the product. Pictures, charts, images and all

other information hereinafter are for description and explanation only. The information contained in

the Manual is subject to change, without notice, due to firmware updates or other reasons. Please

find the latest version in the company website (http://overseas.hikvision.com/en/).

Please use this user manual under the guidance of professionals.

Trademarks Acknowledgement

and other Hikvision’s trademarks and logos are the properties of Hikvision in various

jurisdictions. Other trademarks and logos mentioned below are the properties of their respective

owners.

Legal Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS

HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND

HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,

MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND

NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS,

EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR

INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,

BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE

OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT

YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION,

PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS

INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY

TECHNICAL SUPPORT IF REQUIRED.

SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR

JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE

APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH

ILLEGITIMATE PURPOSES.

User Manual of E Series Network Speed Dome

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER

PREVAILS.

0503001050423

User Manual of E Series Network Speed Dome

iii

Regulatory Information

FCC Information

FCC compliance: This equipment has been tested and found to comply with the limits for a digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference when the equipment is operated in a commercial

environment. This equipment generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instruction manual, may cause harmful interference to

radio communications. Operation of this equipment in a residential area is likely to cause harmful

interference in which case the user will be required to correct the interference at his own

expense.

FCC Conditions

This device complies with part 15 of the FCC Rules. Operation is subject to the following two

conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause

undesired operation.

EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked with

"CE" and comply therefore with the applicable harmonized European standards

listed under the Low Voltage Directive 2006/95/EC, the EMC Directive 2004/108/EC,

the RoHS Directive 2011/65/EU.

2012/19/EU (WEEE directive): Products marked with this symbol cannot be

disposed of as unsorted municipal waste in the European Union. For proper

recycling, return this product to your local supplier upon the purchase of

equivalent new equipment, or dispose of it at designated collection points. For

more information see: www.recyclethis.info.

2006/66/EC (battery directive): This product contains a battery that cannot be

disposed of as unsorted municipal waste in the European Union. See the product

documentation for specific battery information. The battery is marked with this

symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or

mercury (Hg). For proper recycling, return the battery to your supplier or to a designated

collection point. For more information see: www.recyclethis.info.

Industry Canada ICES-003 Compliance

This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

User Manual of E Series Network Speed Dome

Warnings Follow these safeguards to prevent

serious injury or death.

Cautions Follow these precautions to prevent

potential injury or material damage.

Safety Instruction

These instructions are intended to ensure that the user can use the product correctly to avoid

danger or property loss.

The precaution measure is divided into ‘Warnings’ and ‘Cautions’:

Warnings: Serious injury or death may be caused if any of these warnings are neglected.

Cautions: Injury or equipment damage may be caused if any of these cautions are neglected.

Warnings:

 Please adopt the power adapter which can meet the safety extra low voltage (SELV) standard.

The power consumption cannot be less than the required value.

 Do not connect several devices to one power adapter as an adapter overload may cause

over-heating and can be a fire hazard.

 When the product is installed on a wall or ceiling, the device should be firmly fixed.  To reduce the risk of fire or electrical shock, do not expose the indoor used product to rain or

moisture.

 This installation should be made by a qualified service person and should conform to all the

local codes.

 Please install blackouts equipment into the power supply circuit for convenient supply

interruption.

 If the product does not work properly, please contact your dealer or the nearest service

center. Never attempt to disassemble the product yourself. (We shall not assume any

responsibility for problems caused by unauthorized repair or maintenance.)

User Manual of E Series Network Speed Dome

Cautions:

 Make sure the power supply voltage is correct before using the product.  Do not drop the product or subject it to physical shock. Do not install the product on

vibratory surface or places.

 Do not expose it to high electromagnetic radiating environment.  Do not aim the lens at the strong light such as sun or incandescent lamp. The strong light can

cause fatal damage to the product.

 The sensor may be burned out by a laser beam, so when any laser equipment is being used,

make sure that the surface of the sensor not be exposed to the laser beam.

 For working temperature, please refer to the specification manual for details.  To avoid heat accumulation, good ventilation is required for a proper operating environment.  While shipping, the product should be packed in its original packing.  Please use the provided glove when open up the product cover. Do not touch the product

cover with fingers directly, because the acidic sweat of the fingers may erode the surface

coating of the product cover.

 Please use a soft and dry cloth when clean inside and outside surfaces of the product cover.

Do not use alkaline detergents.

 Improper use or replacement of the battery may result in hazard of explosion. Please use the

manufacturer recommended battery type.

User Manual of E Series Network Speed Dome

Table of Contents

Chapter 1 Overview .................................................................................................................... 1

1.1 System Requirement ................................................................................................................ 1

1.2 Functions.................................................................................................................................. 1

Chapter 2 Network Connection .................................................................................................. 4

2.1 Setting the Network Speed Dome over the LAN...................................................................... 4

2.1.1 Wiring over the LAN ............................................................................................................ 4

2.1.2 Activating the Speed Dome ................................................................................................. 5

2.2 Setting the Network Speed Dome over the WAN .................................................................... 9

2.2.1 Static IP Connection ............................................................................................................. 9

2.2.2 Dynamic IP Connection ...................................................................................................... 10

Chapter 3 Access to the Network Speed Dome ......................................................................... 13

3.1 Accessing by Web Browsers ................................................................................................... 13

3.2 Accessing by Client Software ................................................................................................. 14

Chapter 4 Live View ................................................................................................................. 16

4.1 Live View Page ....................................................................................................................... 16

4.2 Starting Live View .................................................................................................................. 17

4.3 Recording and Capturing Pictures Manually .......................................................................... 18

4.4 Operating PTZ Control ............................................................................................................ 19

4.4.1 PTZ Control Panel ............................................................................................................... 19

4.4.2 Setting / Calling a Preset .................................................................................................... 19

4.4.3 Setting / Calling a Patrol..................................................................................................... 21

4.4.4 Setting / Calling a Pattern .................................................................................................. 23

4.5 Configuring Live View Parameters ......................................................................................... 24

Chapter 5 PTZ Configuration ..................................................................................................... 25

5.1 Configuring Initial Position ..................................................................................................... 25

5.2 Configuring Basic PTZ Parameters.......................................................................................... 25

5.3 Configuring PTZ Limits ........................................................................................................... 27

5.4 Configuring Scheduled Tasks .................................................................................................. 28

5.5 Configuring Park Actions ........................................................................................................ 29

5.6 Configuring Privacy Mask ....................................................................................................... 30

5.7 Clearing PTZ Configurations ................................................................................................... 31

Chapter 6 Speed Dome Configuration ...................................................................................... 32

6.1 Configuring Local Parameters ................................................................................................ 32

6.2 Configuring Time Settings ...................................................................................................... 33

6.3 Configuring Network Settings ................................................................................................ 36

6.3.1 Configuring TCP/IP Settings ............................................................................................... 36

6.3.2 Configuring Port Settings ................................................................................................... 37

6.3.3 Configuring PPPoE Settings ................................................................................................ 37

User Manual of E Series Network Speed Dome

vii

6.3.4 Configuring DDNS Settings................................................................................................. 38

6.3.5 Configuring SNMP Settings ................................................................................................ 40

6.3.6 Configuring 802.1X Settings ............................................................................................... 41

6.3.7 Configuring QoS Settings ................................................................................................... 43

6.3.8 Configuring FTP Settings .................................................................................................... 43

6.3.9 Configuring UPnP™ Settings .............................................................................................. 45

6.3.10 Configuring NAT (Network Address Translation) Settings .............................................. 45

6.3.11 Configuring Email Settings ............................................................................................. 46

6.3.12 Configuring Platform Access Settings ............................................................................ 47

6.3.13 Configuring HTTPS Settings ........................................................................................... 48

6.4 Configuring Video and Audio Settings ................................................................................... 50

6.4.1 Configuring Video Settings ................................................................................................ 50

6.4.2 Configuring Audio Settings ................................................................................................ 51

6.4.3 Configuring ROI Settings .................................................................................................... 52

6.5 Configuring Image Settings .................................................................................................... 53

6.5.1 Configuring Display Settings .............................................................................................. 53

6.5.2 Configuring OSD Settings ................................................................................................... 59

6.5.3 Configuring Text Overlay Settings ...................................................................................... 60

6.6 Configuring and Handling Alarms .......................................................................................... 61

6.6.1 Configuring Motion Detection ........................................................................................... 61

6.6.2 Configuring Video Tampering Alarm ................................................................................. 65

6.6.3 Configuring External Alarm Input ...................................................................................... 66

6.6.4 Configuring Alarm Output ................................................................................................. 67

6.6.5 Handling Exception ............................................................................................................ 68

6.6.6 Detecting Audio Exception ................................................................................................ 69

6.6.7 Configuring Dual-VCA ........................................................................................................ 70

6.6.8 Configuring Intrusion Detection ........................................................................................ 70

6.6.9 Configuring Line Crossing Detection .................................................................................. 71

Chapter 7 Record Settings ........................................................................................................ 74

7.1 Configuring NAS Settings ....................................................................................................... 74

7.2 Configuring Recording Schedule ............................................................................................ 76

7.3 Configuring Snapshot Settings ............................................................................................... 79

Chapter 8 Playback ................................................................................................................... 82

Chapter 9 Log Searching ........................................................................................................... 86

Chapter 10 Others ...................................................................................................................... 87

10.1 Managing User Accounts ....................................................................................................... 87

10.2 Configuring Authentication Security ...................................................................................... 89

10.3 Configuring Anonymous Visit ................................................................................................ 89

10.4 Configuring IP Address Filter.................................................................................................. 90

10.5 Security Service ...................................................................................................................... 90

10.6 Viewing Device Information .................................................................................................. 90

10.7 Maintenance .......................................................................................................................... 91

User Manual of E Series Network Speed Dome

viii

10.7.1 Rebooting the Speed Dome ........................................................................................... 91

10.7.2 Restoring Default Settings ............................................................................................. 91

10.7.3 Importing/Exporting Configuration File ........................................................................ 92

10.7.4 Upgrading the System .................................................................................................... 92

10.8 Configuring RS-485 ................................................................................................................ 93

10.9 Configuring IR Light ................................................................................................................ 94

10.10 Configuring Remote Connection........................................................................................ 94

Appendix ......................................................................................................................................... 95

Appendix 1 SADP Software Introduction ............................................................................................ 95

Appendix 2 Port Mapping ................................................................................................................... 97

User Manual of E Series Network Speed Dome

Chapter 1 Overview

1.1 System Requirement

System requirement of web browser accessing is as follows:

Operating System: Microsoft Windows XP SP1 and above version / Vista / Win7 / Server 2003 /

Server 2008 32bits

CPU: Intel Pentium IV 3.0 GHz or higher

RAM: 1G or higher

Display: 1024×768 resolution or higher

Web Browser: Internet Explorer 8.0 and above version, Apple Safari 5.02 and above version,

Mozilla Firefox 5 and above version and Google Chrome 18 and above versions.

1.2 Functions

The functions vary depending on the models of speed dome.

 PTZ Limits

The dome can be programmed to move within the PTZ limits (left/right, up/down).

 Scan Modes

The dome provides 5 scan modes: auto scan, tilt scan, frame scan, random scan and panorama

scan.

 Presets

A preset is a predefined image position. When the preset is called, the dome will automatically

move to the defined position. The presets can be added, modified, deleted and called.

 Label Display

The on-screen label of the preset title, azimuth/elevation, zoom, time and dome name can be

displayed on the monitor. The displays of time and speed dome name can be programmed.

 Auto Flips

In manual tracking mode, when a target object goes directly beneath the dome, the video will

automatically flips 180 degrees in horizontal direction to maintain continuity of tracking. This

function can also be realized by auto mirror image depending on different camera models.

 Privacy Mask

This function allows you to block or mask certain area of a scene, for preventing the personal

privacy from recording or live viewing. A masked area will move with pan and tilt functions and

automatically adjust in size as the lens zooms telephoto and wide.

 3D Positioning

In the client software, use the left key of mouse to click on the desired position in the video

image and drag a rectangle area in the lower right direction, then the dome system will move the

position to the center and allow the rectangle area to zoom in. Use the left key of mouse to drag

User Manual of E Series Network Speed Dome

a rectangle area in the upper left direction to move the position to the center and allow the

rectangle area to zoom out.

 Proportional Pan/Tilt

Proportional pan/tilt automatically reduces or increases the pan and tilt speeds according to the

amount of zoom. At telephoto zoom settings, the pan and tilt speeds will be slower than at wide

zoom settings. This keeps the image from moving too fast on the live view image when there is a

large amount of zoom.

 Auto Focus

The auto focus enables the camera to focus automatically to maintain clear video images.

 Day/Night Auto Switch

The speed domes deliver color images during the day. And as light diminishes at night, the speed

domes switch to night mode and deliver black and white images with high quality.

 Slow Shutter

In slow shutter mode, the shutter speed will automatically slow down in low illumination

conditions to maintain clear video images by extending the exposure time. The feature can be

enabled or disabled.

 Backlight Compensation (BLC)

If you focus on an object against strong backlight, the object will be too dark to be seen clearly.

The BLC (Backlight Compensation) function can compensate light to the object in the front to

make it clear, but this causes the over-exposure of the background where the light is strong.

 Wide Dynamic Range (WDR)

The wide dynamic range (WDR) function helps the camera provide clear images even under back

light circumstances. When there are both very bright and very dark areas simultaneously in the

field of view, WDR balances the brightness level of the whole image and provide clear images

with details.

This feature varies depending on speed dome models.

 White Balance (WB)

White balance can remove the unrealistic color casts. White balance is the white rendition

function of the camera to adjust the color temperature according to the environment

automatically.

 Patrol

A patrol is a memorized series of pre-defined preset function. The scanning speed between two

presets and the dwell time at the preset are programmable.

 Pattern

A pattern is a memorized series of pan, tilt, zoom, and preset functions. By default the focus and

iris are in auto status during the pattern is being memorized.

 Power Off Memory

The dome supports the power off memory capability with the predefined resume time. It allows

the dome to resume its previous position after power is restored.

 Scheduled Task

A time task is a preconfigured action that can be performed automatically at a specific date and

time. The programmable actions include: auto scan, random scan, patrol 1-8 ,pattern 1-4, preset

1-8,frame scan, panorama scan, tilt scan, day, night, reboot, PT adjust, Aux Output, etc.

User Manual of E Series Network Speed Dome

 Park Action

This feature allows the dome to start a predefined action automatically after a period of

inactivity.

 User Management

The dome allows you to edit users with different levels of permission, in the admin login status.

Multiple users are allowed to access and control the same network speed dome via network

simultaneously.

 3D Digital Noise Reduction

Comparing with the general 2D digital noise reduction, the 3D digital noise reduction function

processes the noise between two frames besides processing the noise in one frame. The noise

will be much less and the video will be clearer.

User Manual of E Series Network Speed Dome

Network Cable

Speed Dome

Network Cable

Switch or Router

Network Cable

Chapter 2 Network Connection

Before you start:

 If you want to set the network speed dome via a LAN (Local Area Network), please refer to

Section 2.1.

 If you want to set the network speed dome via a WAN (Wide Area Network), please refer to

Section 2.2.

2.1 Setting the Network Speed Dome over the LAN

Purpose:

To view and configure the speed dome via a LAN, you need to connect the network speed dome

in the same subnet with your computer, and install the SADP or client software to search and

change the IP of the network speed dome.

For the detailed introduction of SADP, please refer to Appendix 1.

2.1.1 Wiring over the LAN

The following figures show the two ways of cable connection of a network speed dome and a

computer:

Purpose:

 To test the network speed dome, you can directly connect the network speed dome to the

computer with a network cable as shown in Figure 2-1.

 Refer to the Figure 2-2 to set the network speed dome over the LAN via a switch or a router.

Figure 2-1 Connecting Directly

User Manual of E Series Network Speed Dome

Figure 2-2 Connecting via a Switch or a Router

2.1.2 Activating the Speed Dome

Purpose:

You are required to activate the speed dome first before you can use the speed dome.

Activation via Web Browser, Activation via SADP, and Activation via client software are supported.

In the following sections, activation via web browser and SADP will be taken as examples. You

may refer to the user manual of the speed dome for the details of activation via client software.

 Activation via Web Browser

Steps:

1. Power on the speed dome, and connect the speed dome to the network.

2. Input the IP address into the address bar of the web browser, and click Enter to enter the

activation interface.

The default IP address of the speed dome is 192.168.1.64.

Figure 2-3 Activation Interface(Web)

3. Create a password and input the password into the password field.

STRONG PASSWORD RECOMMENDED–We highly recommend you create a strong

password of your own choosing (Using a minimum of 8 characters, including at least

three of the following categories: upper case letters, lower case letters, numbers, and

special characters.) in order to increase the security of your product. And we

recommend you reset your password regularly, especially in the high security system,

resetting the password monthly or weekly can better protect your product.

4. Confirm the password.

5. Click OK to activate the speed dome and enter the live view interface.

 Activation via SADP Software

SADP software is used for detecting the online device, activating the device, and resetting the

password.

User Manual of E Series Network Speed Dome

Get the SADP software from the supplied disk or the official website, and install the SADP

according to the prompts. Follow the steps to activate the speed dome.

Steps:

1. Run the SADP software to search the online devices.

2. Check the device status from the device list, and select an inactive device.

Figure 2-4 SADP Interface

3. Create a password and input the password in the password field, and confirm the password.

STRONG PASSWORD RECOMMENDED–We highly recommend you create a strong

password of your own choosing (Using a minimum of 8 characters, including at least

three of the following categories: upper case letters, lower case letters, numbers,

and special characters.) in order to increase the security of your product. And we

recommend you reset your password regularly, especially in the high security system,

resetting the password monthly or weekly can better protect your product.

4. Click OK to save the password.

You can check whether the activation is completed on the popup window. If activation failed,

please make sure that the password meets the requirement and then try again.

5. Change the device IP address to the same subnet with your computer by either modifying

the IP address manually or checking the checkbox of Enable DHCP.

User Manual of E Series Network Speed Dome

Figure 2-5 Modify the IP Address

6. Input the password and click the Save button to activate your IP address modification.

 Activation via Client Software

The client software is versatile video management software for multiple kinds of devices.

Get the client software from the supplied disk or the official website, and install the software

according to the prompts. Follow the steps to activate the camera.

Steps:

1. Run the client software and the control panel of the software pops up, as shown in the

figure below.

Figure 2-6 Control Panel

User Manual of E Series Network Speed Dome

2. Click the Device Management icon to enter the Device Management interface, as shown in

the figure below.

Figure 2-7 Device Management Interface

3. Check the device status from the device list, and select an inactive device.

4. Click the Activate button to pop up the Activation interface.

5. Create a password and input the password in the password field, and confirm the password.

STRONG PASSWORD RECOMMENDED–We highly recommend you create a strong

password of your own choosing (Using a minimum of 8 characters, including at least

three of the following categories: upper case letters, lower case letters, numbers, and

special characters.) in order to increase the security of your product. And we

recommend you reset your password regularly, especially in the high security system,

resetting the password monthly or weekly can better protect your product.

Figure 2-8 Activation Interface

User Manual of E Series Network Speed Dome

6. Click OK button to start activation.

7. Click the Modify Netinfo button to pop up the Network Parameter Modification interface, as

shown in the figure below.

Figure 2-9 Modifying the Network Parameters

8. Change the device IP address to the same subnet with your computer by either modifying

the IP address manually or checking the checkbox of Enable DHCP.

9. Input the password to activate your IP address modification.

2.2 Setting the Network Speed Dome over the WAN

Purpose:

This section explains how to connect the network speed dome to the WAN with a static IP or a

dynamic IP.

2.2.1 Static IP Connection

Before you start:

Please apply a static IP from an ISP (Internet Service Provider). With the static IP address, you can

connect the network speed dome via a router or connect it to the WAN directly.

 Connecting the network speed dome via a router

Steps:

1. Connect the network speed dome to the router.

2. Assign a LAN IP address, the subnet mask and the gateway. Refer to Section 2.1.2 for detailed

IP address configuration of the speed dome.

3. Save the static IP in the router.

4. Set port mapping, E.g., 80, 8000 and 554 ports. The steps for port mapping vary depending

on different routers. Please call the router manufacturer for assistance with port mapping.

User Manual of E Series Network Speed Dome

Speed Dome

Network Cable

Router with Static IP

Network Cable

Internet

Speed Dome

Network Cable

Internet

Refer to Appendix 2 for detailed information about port mapping.

5. Visit the network speed dome through a web browser or the client software over the

internet.

Figure 2-10 Accessing the Speed Dome through Router with Static IP

 Connecting the network speed dome with static IP directly

You can also save the static IP in the speed dome and directly connect it to the internet without

using a router. Refer to Section 2.1.2 for detailed IP address configuration of the speed dome.

Figure 2-11 Accessing the Speed Dome with Static IP Directly

2.2.2 Dynamic IP Connection

Before you start:

Please apply a dynamic IP from an ISP. With the dynamic IP address, you can connect the network

speed dome to a modem or a router.

 Connecting the network speed dome via a router

Steps:

1. Connect the network speed dome to the router.

2. In the speed dome, assign a LAN IP address, the subnet mask and the gateway. Refer to

Section 2.1.2 for detailed LAN configuration.

3. In the router, set the PPPoE user name, password and confirm the password.

User Manual of E Series Network Speed Dome

 For your privacy and to better protect your system against security risks, we strongly

recommend the use of strong passwords for all functions and network devices. The password should be something of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers and special characters) in order to increase the security of your product.

 Proper configuration of all passwords and other security settings is the responsibility of

the installer and/or end-user.

4. Set port mapping. E.g. 80, 8000 and 554 ports. The steps for port mapping vary depending on

different routers. Please call the router manufacturer for assistance with port mapping.

Refer to Appendix 2 for detailed information about port mapping.

5. Apply a domain name from a domain name provider.

6. Configure the DDNS settings in the setting interface of the router.

7. Visit the speed dome via the applied domain name.

 Connecting the network speed dome via a modem

Purpose:

This speed dome supports the PPPoE auto dial-up function. The speed dome gets a public IP

address by ADSL dial-up after the speed dome is connected to a modem. You need to configure

the PPPoE parameters of the network speed dome. Refer to Section 6.3.3 Configuring PPPoE

Settings for detailed configuration.

Figure 2-12 Accessing the Speed Dome with Dynamic IP

The obtained IP address is dynamically assigned via PPPoE, so the IP address always changes

after rebooting the speed dome. To solve the inconvenience of the dynamic IP, you need to

get a domain name from the DDNS provider (E.g. DynDns.com). Please follow below steps for

normal domain name resolution and private domain name resolution to solve the problem.

 Normal Domain Name Resolution

User Manual of E Series Network Speed Dome

Figure 2-13 Normal Domain Name Resolution

Steps:

1. Apply a domain name from a domain name provider.

2. Configure the DDNS settings in the DDNS Settings interface of the network speed dome.

Refer to Section 6.3.4 Configuring DDNS Settings for detailed configuration.

3. Visit the speed dome via the applied domain name.

 Private Domain Name Resolution

Figure 2-14 Private Domain Name Resolution

Steps:

1. Install and run the IP Server software in a computer with a static IP.

2. Access the network speed dome through the LAN with a web browser or the client software.

3. Enable DDNS and select IP Server as the protocol type. Refer to Section 6.3.4 Configuring

DDNS Settings for detailed configuration.

User Manual of E Series Network Speed Dome

Chapter 3 Access to the Network

Speed Dome

3.1 Accessing by Web Browsers

Steps:

1. Open the web browser.

2. In the address field, input the IP address of the network speed dome, e.g., 192.168.1.64 and

press the Enter key to enter the login interface.

3. Activate the speed dome for the first time using, refer to the section 2.1.2 Activating the

Speed Dome.

4. Select English as the interface language on the top-right of login interface.

5. Input the user name and password and click .

The admin user should configure the device accounts and user/operator permissions properly.

Delete the unnecessary accounts and user/operator permissions.

The device IP address gets locked if the admin user performs 7 failed password attempts (5

attempts for the user/operator).

Figure 3-1 Login Interface

6. Install the plug-in before viewing the live video and operating the speed dome. Please follow

the installation prompts to install the plug-in.

User Manual of E Series Network Speed Dome

Figure 3-2 Download and Install Plug-in

Figure 3-3 Install Plug-in

You may have to close the web browser to install the plug-in. Please reopen the web

browser and log in again after installing the plug-in.

3.2 Accessing by Client Software

The product CD contains the client software. You can view the live video and manage the speed

dome with the client software.

Follow the installation prompts to install the client software and WinPcap. The configuration interface and live view interface of client software are shown below.

User Manual of E Series Network Speed Dome

Figure 3-4 iVMS-4200 Control Panel

Figure 3-5 iVMS-4200 Live View Interface

 If you use third party VMS software, please contact technical support of our branch for

camera firmware.

 For detailed information about client software of our company, please refer to the user

manual of the software. This manual mainly introduces accessing to the network speed dome by web browser.

User Manual of E Series Network Speed Dome

Menu Bar

Live View

Parameters

Live View Window

Toolbar

Show or hide PTZ control panel

PTZ Control

Preset/Patrol/Pattern

Chapter 4 Live View

4.1 Live View Page

Purpose:

The live video page allows you to view live video, capture images, realize PTZ control, set/call

presets and configure video parameters.

menu bar of the main page to enter the live view page.

Descriptions of the live view page:

Figure 4-1 Live View Page

Menu Bar:

Click each tab to enter Live View, Playback, Log and Configuration page respectively.

Live View Window:

Display the live video.

Toolbar:

Operations on the live view page, e.g., live view, capture, record, audio on/off, two-way audio,

etc.

PTZ Control:

Panning, tilting, focusing and zooming actions of the speed dome. The lighter, wiper, one-touch

focus and lens initialization control.

Preset/patrol/pattern:

Set and call the preset/patrol/pattern for the speed dome.

Live View Parameters:

Configure the image size and stream type of the live video.

User Manual of E Series Network Speed Dome

Icon

Description

Icon

Description

Start/Stop Live view

Manually capture the

pictures

Manual recording off/on

Mute / Audio on and adjust

volume

Two-way audio off/on/

3D positioning

Enable / Disable Regional

Exposure

Enable / Disable Regional

Focus

4.2 Starting Live View

In the live view window as shown in Figure 4-2, click on the toolbar to start the live view of

the speed dome.

Figure 4-2 Start Live View

Table 4-1 Descriptions of the Toolbar

Before using the two-way audio or recording with audio functions, please set the

Stream Type to Video & Audio referring to Section 6.4.1 Configuring Video Settings.

Full-screen Mode:

You can double-click on the live video to switch the current live view into full-screen or return to

normal mode from the full-screen.

Regional Focus:

User Manual of E Series Network Speed Dome

Steps:

1. Click the on the toolbar to enter the regional focus operation mode.

2. Click-and-drag the mouse to draw a rectangle on the image as the desired focus region.

3. Click the to exit the regional focus operation mode.

Regional Exposure:

Steps:

1. Click the on the toolbar to enter the regional exposure operation mode.

2. Click-and-drag the mouse to draw a rectangle on the image as the desired exposure region.

3. Click the to exit the regional exposure operation mode.

3D Positioning:

Steps:

1. Click on the tool bar of live view interface.

2. Operate the 3D positioning function:  Left click a position of the live video. The corresponding position will be moved to the

center of the live video.

 Hold down the left mouse button and drag the mouse to the lower right on the live

video. The corresponding position will be moved to the center of the live video and

zoomed in.

 Hold down the left mouse button and drag the mouse to the upper left on the live

video. The corresponding position will be moved to the center of the live video and

zoomed out.

Please refer to the following sections for more information:

 Configuring remote recording in Section 7.2 Configuring Recording Schedule.  Setting the image quality of the live video in Section 6.1 Configuring Local Parameters and

Section 6.4.1 Configuring Video Settings.

 Setting the OSD text on live video in Section 6.5.2 Configuring OSD Settings.

4.3 Recording and Capturing Pictures Manually

In the live view interface, click on the toolbar to capture the live pictures or click to

record the live video. The local saving paths of the captured pictures and clips can be set in the

Configuration > Local Configuration interface.

To configure remote automatic recording, please refer to Section 7.2 Configuring Recording

Schedule.

User Manual of E Series Network Speed Dome

Button

Description

Zoom in/out

Focus near/far

Iris Open/Close

Adjust speed of pan/tilt movements

You can configure the format of the picture to save in your computer as JPEG or BMP,

refer to the section 6.1 Configuring Local Parameters.

4.4 Operating PTZ Control

Purpose:

In the live view interface, you can use the PTZ control buttons to control panning, tilting and

zooming.

4.4.1 PTZ Control Panel

On the live view page, click to show the PTZ control panel or click to hide it.

Click the direction buttons to control the pan/tilt movements.

Click the zoom/iris/focus buttons to realize lens control.

Figure 4-3 PTZ Control Panel

Table 4-2 Descriptions of PTZ Control Panel

4.4.2 Setting / Calling a Preset

Purpose:

A preset is a predefined image position. For the defined preset, you can click the calling button to

quickly view the desired image position.

 Setting a Preset:

Steps:

User Manual of E Series Network Speed Dome

1. In the PTZ control panel, select a preset number from the preset list.

Figure 4-4 Setting a Preset

2. Use the PTZ control buttons to move the lens to the desired position.

• Pan the speed dome to the right or left.

• Tilt the speed dome up or down.

• Zoom in or out.

• Refocus the lens.

3. Click to finish the setting of the current preset.

4. You can click to delete the preset.

You can configure up to 256 presets.

 Calling a Preset:

In the PTZ control panel, select a defined preset from the list and click to call the preset.

Figure 4-5 Calling a Preset

For convenient preset selection, refer to the following steps to navigate to the preset you want.

Steps:

1. Select any preset from the list.

2. Click the preset number you need on the keyboard.

The following presets are predefined with special commands. You can only call them but

not configure them. For instance, preset 99 is the “Start auto scan”. If you call the preset 99, the

User Manual of E Series Network Speed Dome

Preset No.

Function

Preset No.

Function

Auto flip

Set limit stops manually

Back to initial position

Remote reboot

Call patrol 1

Stop a scan

Call patrol 2

Start random scan

Call patrol 3

Start frame scan

Call patrol 4

Start auto scan

IR cut filter in

100

Start tilt scan

IR cut filter out

101

Start panorama scan

Call pattern 1

102

Call patrol 5

Call pattern 2

103

Call patrol 6

Call pattern 3

104

Call patrol 7

Call pattern 4

105

Call patrol 8

One-touch patrol

106

Fan On

Start to set limit stops

107

Fan Off

108

Fan On By Temperature

Control

speed dome starts auto scan function.

Table 4-3 Special Presets

Figure 4-6 Special Preset

When you calling preset 45 (one-touch patrol), the speed dome patrols from the

preset 1 to 32. Before you enable this function, please set the preset 1 to 32 first.

4.4.3 Setting / Calling a Patrol

Purpose:

A patrol is a memorized series of preset function. It can be configured and called on the patrol

settings interface. There are up to 8 patrols for customizing. A patrol can be configured with 32

presets.

Before you start:

Please make sure that the presets you want to add into a patrol have been defined.

 Setting a Patrol:

Steps:

1. In the PTZ control panel, click to enter the patrol settings interface.

2. Select a patrol number from .

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