Hikvision DS-2DE3A404IW-DE-W operation manual

UD13781B

Network Speed Dome

User Manual

User Manual of Network Speed Dome

User Manual

Any and all information, including, among others, wordings, pictures, graphs are the properties of

Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be

“Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced,

changed, translated, or distributed, partially or wholly, by any means, without the prior written

permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties,

guarantees or representations, express or implied, regarding to the Manual.

About this Manual

This Manual is applicable to Network Speed Dome.

The Manual includes instructions for using and managing the product. Pictures, charts, images and all

other information hereinafter are for description and explanation only. The information contained in

the Manual is subject to change, without notice, due to firmware updates or other reasons. Please

find the latest version in the company website (http://overseas.hikvision.com/en/).

Please use this user manual under the guidance of professionals.

Trademarks Acknowledgement

and other Hikvision’s trademarks and logos are the properties of Hikvision in various

jurisdictions. Other trademarks and logos mentioned below are the properties of their respective

owners.

Legal Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS

HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND

HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,

MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND

NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS,

EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR

INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,

BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE

OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT

YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION,

PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS

INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY

TECHNICAL SUPPORT IF REQUIRED.

SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR

JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE

APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH

ILLEGITIMATE PURPOSES.

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER

PREVAILS.

05060020190228

Regulatory Information

FCC Information

Please take attention that changes or modification not expressly approved by the party

responsible for compliance could void the user’s authority to operate the equipment.

FCC compliance: This equipment has been tested and found to comply with the limits for a Class

A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference when the equipment is operated in a

commercial environment. This equipment generates, uses, and can radiate radio frequency

energy and, if not installed and used in accordance with the instruction manual, may cause

harmful interference to radio communications. Operation of this equipment in a residential area

is likely to cause harmful interference in which case the user will be required to correct the

interference at his own expense.

FCC Conditions

This device complies with part 15 of the FCC Rules. Operation is subject to the following two

conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause

undesired operation.

EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked with

"CE" and comply therefore with the applicable harmonized European standards

listed under the Low Voltage Directive 2015/35/EU, the EMC Directive 2014/30/EU,

the RoHS Directive 2011/65/EU.

2012/19/EU (WEEE directive): Products marked with this symbol cannot be

disposed of as unsorted municipal waste in the European Union. For proper

recycling, return this product to your local supplier upon the purchase of

equivalent new equipment, or dispose of it at designated collection points. For

more information see: www.recyclethis.info.

2006/66/EC (battery directive): This product contains a battery that cannot be

disposed of as unsorted municipal waste in the European Union. See the product

documentation for specific battery information. The battery is marked with this

symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or

mercury (Hg). For proper recycling, return the battery to your supplier or to a designated

collection point. For more information see: www.recyclethis.info.

Industry Canada ICES-003 Compliance

This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

Safety Instruction

These instructions are intended to ensure that the user can use the product correctly to avoid

danger or property loss.

The precaution measure is divided into ‘Warnings’ and ‘Cautions’:

Warnings: Serious injury or death may be caused if any of these warnings are neglected.

Cautions: Injury or equipment damage may be caused if any of these cautions are neglected.

Warnings Follow these safeguards to prevent

serious injury or death.

Cautions Follow these precautions to prevent

potential injury or material damage.

Warnings:

 Adopt the power adapter which can meet the safety extra low voltage (SELV) standard. The

power consumption cannot be less than the required value.

 Do not connect several devices to one power adapter as an adapter overload may cause

over-heating and can be a fire hazard.

 When the product is installed on a wall or ceiling, the device should be firmly fixed.  To reduce the risk of fire or electrical shock, do not expose the indoor used product to rain or

moisture.

 This installation should be made by a qualified service person and should conform to all the

local codes.

 Install blackouts equipment into the power supply circuit for convenient supply interruption.  If the product does not work properly, contact your dealer or the nearest service center.

Never attempt to disassemble the product yourself. (We shall not assume any responsibility

for problems caused by unauthorized repair or maintenance.)

Cautions:

 If the camera fails to synchronize local time with that of the network, you need to set up

camera time manually. Visit the camera (via web browser or client software) and enter

system settings interface for time settings.

 Make sure the power supply voltage is correct before using the product.  Do not drop the product or subject it to physical shock. Do not install the product on

vibratory surface or places.

 Do not expose it to high electromagnetic radiating environment.

 Do not aim the lens at the strong light such as sun or incandescent lamp. The strong light can

cause fatal damage to the product.

 The sensor may be burned out by a laser beam, so when any laser equipment is being used,

make sure that the surface of the sensor not be exposed to the laser beam.

 For working temperature, refer to the specification manual for details.  To avoid heat accumulation, good ventilation is required for a proper operating environment.  While shipping, the product should be packed in its original packing.  Use the provided glove when open up the product cover. Do not touch the product cover

with fingers directly, because the acidic sweat of the fingers may erode the surface coating of

the product cover.

 Use a soft and dry cloth when clean inside and outside surfaces of the product cover. Do not

use alkaline detergents.

 Improper use or replacement of the battery may result in hazard of explosion. Use the

manufacturer recommended battery type.

Table of Contents

CHAPTER 1 OVERVIEW ................................................................................................................. 1

1.1 SYSTEM REQUIREMENT ............................................................................................................. 1

1.2 FUNCTIONS ............................................................................................................................ 1

CHAPTER 2 NETWORK CONNECTION ............................................................................................ 4

2.1 SETTING THE NETWORK CAMERA OVER THE LAN ............................................................................ 4

2.1.1 Wiring over the LAN ....................................................................................................... 4

2.1.2 Activating the Camera .................................................................................................... 5

2.2 SETTING THE NETWORK CAMERA OVER THE WAN ......................................................................... 10

2.2.1 Static IP Connection ...................................................................................................... 10

2.2.2 Dynamic IP Connection ................................................................................................. 11

CHAPTER 3 ACCESSING TO THE NETWORK SPEED DOME ............................................................ 13

3.1 ACCESSING BY WEB BROWSERS ................................................................................................ 13

3.2 ACCESSING BY CLIENT SOFTWARE .............................................................................................. 14

CHAPTER 4 BASIC OPERATIONS .................................................................................................. 16

4.1 POWER-UP ACTION ............................................................................................................... 16

4.2 CONFIGURING LOCAL PARAMETERS ............................................................................................ 16

4.3 LIVE VIEW PAGE .................................................................................................................... 17

4.4 STARTING LIVE VIEW .............................................................................................................. 18

4.4.1 Live Operation .............................................................................................................. 18

4.4.2 Install Plug-in ................................................................................................................ 20

4.5 OPERATING PTZ CONTROL ...................................................................................................... 21

4.5.1 PTZ Control Panel .......................................................................................................... 21

4.5.2 Auxiliary Functions ........................................................................................................ 24

4.5.3 Setting/Calling a Preset ................................................................................................. 25

4.5.4 Setting/Calling a Patrol ................................................................................................. 27

4.5.5 One-touch Patrol........................................................................................................... 28

4.5.6 Setting/Calling a Pattern ............................................................................................... 29

4.6 PLAYBACK ............................................................................................................................ 30

4.6.1 Play Back Video Files .................................................................................................... 30

4.6.2 Downloading Video Files ............................................................................................... 32

4.7 PICTURES ............................................................................................................................ 33

CHAPTER 5 SYSTEM CONFIGURATION......................................................................................... 35

5.1 STORAGE SETTINGS ................................................................................................................ 35

5.1.1 Configuring Recording Schedule .................................................................................... 35

5.1.2 Configuring Capture Schedule ....................................................................................... 37

5.1.3 Configuring Net HDD .................................................................................................... 39

5.1.4 Configuring Cloud Storage............................................................................................. 41

5.2 BASIC EVENT CONFIGURATION .................................................................................................. 41

5.2.1 Configuring Motion Detection ....................................................................................... 42

5.2.2 Configuring Video Tampering Alarm .............................................................................. 48

5.2.3 Configuring Alarm Input ................................................................................................ 49

5.2.4 Configuring Alarm Output ............................................................................................. 50

5.2.5 Handling Exception ....................................................................................................... 51

5.3 SMART EVENT CONFIGURATION ................................................................................................ 52

5.3.1 Detecting Audio Exception ............................................................................................ 52

5.3.2 Configuring Face Detection ........................................................................................... 54

5.3.3 Configuring Intrusion Detection ..................................................................................... 54

5.3.4 Configuring Line Crossing Detection .............................................................................. 56

5.3.5 Configuring Region Entrance Detection ......................................................................... 58

5.3.6 Configuring Region Exiting Detection ............................................................................ 59

5.3.7 Unattended Baggage Detection .................................................................................... 61

5.3.8 Object Removal Detection ............................................................................................. 62

5.4 PTZ CONFIGURATION ............................................................................................................. 63

5.4.1 Configuring Basic PTZ Parameters ................................................................................. 63

5.4.2 Configuring PTZ Limits .................................................................................................. 65

5.4.3 Configuring Initial Position ............................................................................................ 66

5.4.4 Configuring Park Actions ............................................................................................... 67

5.4.5 Configuring Privacy Mask .............................................................................................. 68

5.4.6 Configuring Scheduled Tasks ......................................................................................... 69

5.4.7 Clearing PTZ Configurations .......................................................................................... 71

5.4.8 Configuring Smart Tracking ........................................................................................... 71

5.4.9 Prioritize PTZ................................................................................................................. 72

5.4.10 Position Settings ....................................................................................................... 72

5.4.11 Rapid Focus .............................................................................................................. 73

CHAPTER 6 CAMERA CONFIGURATION ....................................................................................... 75

6.1 CONFIGURING NETWORK SETTINGS ........................................................................................... 75

6.1.1 Basic Settings................................................................................................................ 75

6.1.2 Advanced Settings ......................................................................................................... 80

6.2 CONFIGURING VIDEO AND AUDIO SETTINGS ................................................................................. 91

6.2.1 Configuring Video Settings ............................................................................................ 91

6.2.2 Configuring Audio Settings ............................................................................................ 93

6.2.3 Configuring ROI Settings ............................................................................................... 94

6.2.4 Display Info. on Stream ................................................................................................. 95

6.3 CONFIGURING IMAGE SETTINGS ................................................................................................ 95

6.3.1 Configuring Display Settings .......................................................................................... 95

6.3.2 Configuring OSD Settings ............................................................................................ 101

6.3.3 Configuring Image Parameters Switch ......................................................................... 102

6.4 CONFIGURING SYSTEM SETTINGS ............................................................................................. 104

6.4.1 System Settings ........................................................................................................... 104

6.4.2 Maintenance .............................................................................................................. 108

6.4.3 Security ...................................................................................................................... 112

6.4.4 User Account............................................................................................................... 114

APPENDIX ...................................................................................................................................... 119

SADP SOFTWARE INTRODUCTION ....................................................................................................... 119

User Manual of Network Speed Dome

Chapter 1 Overview

1.1 System Requirement

System requirement of web browser accessing is as follows:

Operating System: Microsoft Windows XP/Win7/Win8/Win10

CPU: Intel Pentium IV 3.0 GHz or higher

RAM: 1G or higher

Display: 1024 × 768 resolution or higher

Web Browser: Internet Explorer 8.0 to 11.0, Apple Safari 11.0 and above version, Mozilla Firefox

30.0 and above version, Google Chrome 31.0 and above version, and Microsoft Edge 16.16299

and above version.

Note:

If you are using Google Chrome 57 and its above version or Mozilla Firefox 52 and its above

version, plug-in installation is not compulsory. But Picture and Playback of the camera are not

available. If you want to use the mentioned function, change the web browser to Internet

Explorer, or click to download and install plug-in (only for Windows operation

system).

1.2 Functions

Note:

The functions vary depending on different camera models.

 PTZ Limits

The camera can be programmed to move within the PTZ limits (left/right, up/down).

 Scan Modes

The camera provides 5 scan modes: auto scan, tilt scan, frame scan, random scan and panorama

scan.

 Presets

A preset is a predefined image position. When the preset is called, the camera will automatically

move to the defined position. The presets can be added, modified, deleted and called.

 Label Display

The on-screen label of the preset title, azimuth/elevation, zoom, time and camera name can be

displayed on the monitor. The displays of time and camera name can be programmed.

 Auto Flips

In manual tracking mode, when a target object goes directly beneath the camera, the video will

automatically flips 180 degrees in horizontal direction to maintain continuity of tracking. This

function can also be realized by auto mirror image depending on different camera models.

 Privacy Mask

This function allows you to block or mask certain area of a scene, for preventing the personal

privacy from recording or live viewing. A masked area will move with pan and tilt functions and

automatically adjust in size as the lens zooms telephoto and wide.

 3D Positioning

In the client software, use the left key of mouse to click on the desired position in the video

image and drag a rectangle area in the lower right direction, then the camera system will move

the position to the center and allow the rectangle area to zoom in. Use the left key of mouse to

drag a rectangle area in the upper left direction to move the position to the center and allow the

rectangle area to zoom out.

 Proportional Pan/Tilt

Proportional pan/tilt automatically reduces or increases the pan and tilt speeds according to the

amount of zoom. At telephoto zoom settings, the pan and tilt speeds will be slower than at wide

zoom settings. This keeps the image from moving too fast on the live view image when there is a

large amount of zoom.

 Auto Focus

The auto focus enables the camera to focus automatically to maintain clear video images.

 Day/Night Auto Switch

The cameras deliver color images during the day. And as light diminishes at night, the cameras

switch to night mode and deliver black and white images with high quality.

 Slow Shutter

In slow shutter mode, the shutter speed will automatically slow down in low illumination

conditions to maintain clear video images by extending the exposure time. The feature can be

enabled or disabled.

 Backlight Compensation (BLC)

If you focus on an object against strong backlight, the object will be too dark to be seen clearly.

The BLC (Backlight Compensation) function can compensate light to the object in the front to

make it clear, but this causes the over-exposure of the background where the light is strong.

 Wide Dynamic Range (WDR)

The wide dynamic range (WDR) function helps the camera provide clear images even under back

light circumstances. When there are both very bright and very dark areas simultaneously in the

field of view, WDR balances the brightness level of the whole image and provide clear images

with details.

 White Balance (WB)

White balance can remove the unrealistic color casts. White balance is the white rendition

function of the camera to adjust the color temperature according to the environment

automatically.

 Patrol

A patrol is a memorized series of pre-defined preset function. The scanning speed between two

presets and the dwell time at the preset are programmable.

 Pattern

A pattern is a memorized series of pan, tilt, zoom, and preset functions. By default the focus and

iris are in auto status during the pattern is being memorized.

 Power Off Memory

The camera supports the power off memory capability with the predefined resume time. It allows

the camera to resume its previous position after power is restored.

 Scheduled Task

A time task is a preconfigured action that can be performed automatically at a specific date and

time. The programmable actions include: auto scan, random scan, patrol 1-8 ,pattern 1-4, preset

1-8,frame scan, panorama scan, tilt scan, day, night, reboot, PT adjust, Aux Output, etc.

 Park Action

This feature allows the camera to start a predefined action automatically after a period of

inactivity.

 User Management

The camera allows you to edit users with different levels of permission, in the admin login status.

Multiple users are allowed to access and control the same network camera via network

simultaneously.

 3D Digital Noise Reduction

Comparing with the general 2D digital noise reduction, the 3D digital noise reduction function

processes the noise between two frames besides processing the noise in one frame. The noise

will be much less and the video will be clearer.

User Manual of Network Speed Dome

Chapter 2 Network Connection

Notes:

 You shall acknowledge that the use of the product with Internet access might be under

network security risks. For avoidance of any network attacks and information leakage,

strengthen your own protection. If the product does not work properly, contact with your

dealer or the nearest service center.

 To ensure the network security of the network camera, we recommend you to have the

network camera assessed and maintained termly. You can contact us if you need such

service.

Before you start:

 If you want to set the network camera via a LAN (Local Area Network), refer to Section 2.1

Setting the Network Camera over the LAN.

 If you want to set the network camera via a WAN (Wide Area Network), refer to Section 2.2

Setting the Network Camera over the WAN.

2.1 Setting the Network Camera over the LAN

Purpose:

To view and configure the camera via a LAN, you need to connect the camera in the same subnet

with your computer, and install the SADP or client software to search and change the IP of the

network camera.

Note:

For detailed introduction of SADP, refer to Appendix.

2.1.1 Wiring over the LAN

The following figures show the two ways of cable connection of a network camera and a

computer:

Purpose:

 To test the network camera, you can directly connect the network camera to the computer

with a network cable as shown in Figure 2-1.

 Refer to the Figure 2-2 to set the network camera over the LAN via a switch or a router.

Network Cable

Network Speed Dome

Computer

Figure 2-1 Connecting Directly

Network Cable

Network Speed Dome

Computer

Figure 2-2 Connecting via a Switch or a Router

2.1.2 Activating the Camera

Purpose:

You are required to activate the camera first before you can use the camera.

Activation via web browser, activation via SADP, and activation via client software are supported.

Activation via Web Browser

Steps:

1. Power on the camera, and connect the camera to the network.

2. Input the IP address into the address bar of the web browser, and click Enter to enter the

activation interface.

Note:

The default IP address of the camera is 192.168.1.64.

Figure 2-3 Activation Interface (Web)

3. Create a password and input the password into the password field.

 For your privacy and to better protect your system against security risks, we strongly

recommend the use of strong passwords for all functions and network devices. The password should be something of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers and special characters) in order to increase the security of your product.

 Proper configuration of all passwords and other security settings is the responsibility of

the installer and/or end-user.

4. Confirm the password.

5. Click OK to activate the camera and enter the live view interface.

Activation via SADP Software

SADP software is used for detecting the online device, activating the device, and resetting the

password.

Get the SADP software from the supplied disk or the official website, and install the SADP

according to the prompts. Follow the steps to activate the camera.

Steps:

1. Run the SADP software to search the online devices.

2. Check the device status from the device list, and select an inactive device.

Select inactive device.

Input and confirm password.

Figure 2-4 SADP Interface

Note:

The SADP software supports activating the camera in batch. Refer to the user manual of

SADP software for details.

3. Create a password and input the password in the password field, and confirm the password.

 For your privacy and to better protect your system against security risks, we strongly

 Proper configuration of all passwords and other security settings is the responsibility of

the installer and/or end-user.

Note:

You can enable the Hik-Connect service for the device during activation. Hik-Connect function

varies depending on different speed dome models.

4. Click Activate to start activation. You can check whether the activation is completed on the

popup window. If activation failed, make sure that the password meets the requirement and

then try again.

5. Change the device IP address to the same subnet with your computer by either modifying

the IP address manually or checking the Enable DHCP checkbox.

Figure 2-5 Modify the IP Address

6. Input the password and click Modify to activate your IP address modification.

The batch IP address modification is supported by the SADP. Refer to the user manual of

SADP for details.

Activation via Client Software

The client software is versatile video management software for multiple kinds of devices.

Get the client software from the supplied disk or the official website, and install the software

according to the prompts. Follow the steps to activate the camera.

Steps:

1. Run the client software and the control panel of the software pops up, as shown in Figure

2-6.

Figure 2-6 iVMS-4200 Control Panel

2. Click Device Management to enter the Device Management interface, as shown in Figure

2-7.

Figure 2-7 Device Management Interface

3. Check the device status from the device list, and select an inactive device.

4. Click Activate to pop up the Activation interface.

5. Create a password and input the password in the password field, and confirm the password.

 For your privacy and to better protect your system against security risks, we strongly

 Proper configuration of all passwords and other security settings is the responsibility of

the installer and/or end-user.

Figure 2-8 Activation Interface

6. Click OK to start activation.

7. Click Modify Netinfo to pop up the Network Parameter Modification interface, as shown in

Figure 2-9.

Figure 2-9 Modifying the Network Parameters

8. Change the device IP address to the same subnet with your computer by either modifying

the IP address manually or checking the Enable DHCP checkbox.

9. Input the password to activate your IP address modification.

2.2 Setting the Network Camera over the WAN

Purpose:

This section explains how to connect the network camera to the WAN with a static IP or a

dynamic IP.

2.2.1 Static IP Connection

Before you start:

Apply a static IP from an ISP (Internet Service Provider). With the static IP address, you can

connect the network camera via a router or connect it to the WAN directly.

 Connecting the network camera via a router

Steps:

1. Connect the network camera to the router.

2. Assign a LAN IP address, the subnet mask and the gateway. Refer to Section 2.1.2 for detailed

IP address configuration of the camera.

3. Save the static IP in the router.

4. Set port mapping, e.g., 80, 8000 and 554 ports. The steps for port mapping vary depending

on different routers. Call the router manufacturer for assistance with port mapping.

5. Visit the network camera through a web browser or the client software over the internet.

Network

Speed Dome

Network Cable

Router with Static IP

Network Cable

Internet

Figure 2-10 Accessing the Camera through Router with

Static IP

 Connecting the network camera with static IP directly

You can also save the static IP in the camera and directly connect it to the internet without using

a router. Refer to Section 2.1.2 for detailed IP address configuration of the camera.

Network

Speed Dome

Network Cable

Internet

Figure 2-11 Accessing the Camera with Static IP Directly

2.2.2 Dynamic IP Connection

Before you start:

Apply a dynamic IP from an ISP. With the dynamic IP address, you can connect the network

camera to a modem or a router.

 Connecting the network camera via a router

Steps:

1. Connect the network camera to the router.

2. In the camera, assign a LAN IP address, the subnet mask and the gateway. Refer to Section

2.1.2 for detailed LAN configuration.

3. In the router, set the PPPoE user name, password and confirm the password.

 For your privacy and to better protect your system against security risks, we strongly

 Proper configuration of all passwords and other security settings is the responsibility of

the installer and/or end-user.

4. Set port mapping. e.g. 80, 8000 and 554 ports. The steps for port mapping vary depending on

different routers. Call the router manufacturer for assistance with port mapping.

5. Apply a domain name from a domain name provider.

6. Configure the DDNS settings in the setting interface of the router.

7. Visit the camera via the applied domain name.

 Connecting the network camera via a modem

Purpose:

This camera supports the PPPoE auto dial-up function. The camera gets a public IP address by

ADSL dial-up after the camera is connected to a modem. You need to configure the PPPoE

parameters of the network camera. Refer to Section 6.1.1 Configuring PPPoE Settings for

detailed configuration.

Note:

The obtained IP address is dynamically assigned via PPPoE, so the IP address always changes after

rebooting the camera. To solve the inconvenience of the dynamic IP, you need to get a domain

name from the DDNS provider (e.g. DynDns.com). Follow the steps below for normal domain

name resolution and private domain name resolution to solve the problem.

 Normal Domain Name Resolution

Steps:

1. Apply a domain name from a domain name provider.

2. Configure the DDNS settings in the DDNS Settings interface of the network camera. Refer to

Section 6.1.1 Configuring DDNS Settings for detailed configuration.

3. Visit the camera via the applied domain name.

User Manual of Network Speed Dome

Chapter 3 Accessing to the Network

Speed Dome

3.1 Accessing by Web Browsers

Steps:

1. Open the web browser.

2. In the address field, input the IP address of the network camera, e.g., 192.168.1.64 and press

the Enter key to enter the login interface.

3. Activate the camera for the first time using. Refer to the Section 2.1.2 Activating the Camera.

4. Select English as the interface language on the top-right of login interface.

5. Input the user name and password and click .

The admin user should configure the device accounts and user/operator permissions properly.

Delete the unnecessary accounts and user/operator permissions.

Note:

The device IP address gets locked if the user performs certain failed password attempts.

Admin user can adjust the number of attempts on Security Service page (Configuration >

System > Security).

Figure 3-1 Login Interface

6. For certain web browsers, you should install the plug-in before viewing the live video and

operating the camera. Follow the installation prompts to install the plug-in.

Note:

You may have to close the web browser to install the plug-in. Reopen the web browser and

3.2 Accessing by Client Software

The product CD contains the client software. You can view the live video and manage the

camera with the client software.

Follow the installation prompts to install the client software and WinPcap. The configuration

interface and live view interface of client software are shown in Figure 3-2.

Figure 3-2 iVMS-4200 Control Panel

Figure 3-3 iVMS-4200 Main Interface

Notes:

 If you use third party VMS software, contact our technical support for camera firmware.  For detailed information about client software of our company, refer to the user manual of

the software. This manual mainly introduces accessing to the network camera by web browser.

User Manual of Network Speed Dome

Chapter 4 Basic Operations

In this and the following chapters, operation of the speed dome by the web browser will be taken

as an example.

4.1 Power-up Action

After power up, the speed dome will perform self-test action. It begins with lens action and then

pan/tilt movement.

After the self-test action, the system information of the speed dome including model, address,

communication, version, and others will be displayed on screen for 40 seconds.

4.2 Configuring Local Parameters

The local configuration refers to the parameters of the live view and other operations using the

web browser.

For Google Chrome 57 and its above version or Mozilla Firefox 52 and its above version which are

plug-in free, Local functions are hidden.

Steps:

1. Enter the Local Configuration interface:

Configuration > Local

2. Configure the following settings:

 Live View Parameters: Set the Protocol, Play Performance, Rules, Display POS Information

and Image Format.

 Protocol: TCP, UDP, MULTICAST and HTTP are selectable.

TCP: Ensures complete delivery of streaming data and better video quality, yet the

real-time transmission will be affected.

UDP: Provides real-time audio and video streams.

MULTICAST: It’s recommended to select the protocol type to MULTICAST when using

the Multicast function.

HTTP: Allows the same quality as of TCP without setting specific ports for streaming

under some network environments.

 Play Performance: Set the live view performance to Shortest Delay, Balanced, Fluent or

Custom. For Custom, you can set the frame rate for live view.

 Rules: You can enable or disable the rules of dynamic analysis for motion here.  Display POS Information: Enable the function, feature information of the detected target

is dynamically displayed near the target in the live image.

 Image Format: The captured pictures can be saved as different format. JPEG and BMP are

available.

Figure 4-1 Live View Parameters

 Record File Settings: Set the saving path of the video files.

 Record File Size: Select the packed size of manually recorded and downloaded video files.

The size can be set to 256M, 512M or 1G.

 Save record files to: Set the saving path for the manually recorded video files.  Save downloaded files to: Set the saving path for the downloaded video files in

interface.

 Picture and Clip Settings: Set the saving paths of the captured pictures and clipped video

files.

 Save snapshots in live view to: Set the saving path of the manually captured pictures in

interface.

 Save snapshots when playback to: Set the saving path of the captured pictures in

interface.

 Save clips to: Set the saving path of the clipped video files in interface.

You can click Browse to change the directory for saving video files, clips and pictures.

You can click Open to directly open the video files, clips and pictures.

3. Click to save the settings.

4.3 Live View Page

Purpose:

The live video page allows you to view live video, capture images, realize PTZ control, set/call

presets and configure video parameters.

bar of the main page to enter the live view page.

Note:

The functions vary depeding on different camera models. Take the actual interface as standard.

Descriptions of the Live View page:

Menu Bar

Live View

Window

Live View

Parameters

Show/hide

PTZ control panel

PTZ Control

Preset/Patrol/Pattern

Toolbar

Figure 4-2 Live View Page

Menu Bar:

Click each tab to enter Live View, Playback, Picture, and Configuration page respectively.

Click to display the help file of the network camera.

Click to logout the system.

Live View Window:

Display the live video.

Toolbar:

Operations on the live view page, e.g., Count Pixel, Live View, Capture, Record, Audio on/off,

Regional Exposure, Regional Focus, etc.

Note:

Audio on/off is only supported by certain camera models.

PTZ Control:

Panning, Tilting, Focusing and Zooming actions of the network, as well as the Light, Wiper,

Auxiliary Focus, and Lens Initialization Control, etc.

Preset/Patrol/Pattern:

Set and call the Preset/Patrol/Pattern for the camera.

Live View Parameters:

Configure the Image Size, Stream Type, Plug-in Type.

4.4 Starting Live View

4.4.1 Live Operation

In the live view window as shown in Figure 4-3, click on the toolbar to start the live view of

the network.

Figure 4-3 Start Live View

Table 4-1 Descriptions of the Toolbar and Live View Parameters

Icon

Description

Click the button to enable Pixel Counter. Draw an area in live view

window, and it shows the height and width of the selected area.

Start/stop Live view.

Manually capture the pictures.

Manually start/stop recording.

Steps:

1. Click the button to enable Digital Zoom function.

2. Draw a rectangle on the image as the target area, and the area will

be zoomed in.

3. After viewing, you can click any place of the picture to get back to

normal picture.

Steps:

1. Click the button to enter the regional exposure operation mode.

2. Draw a rectangle on the image as target exposure region.

Steps:

1. Click the button to enter the regional focus operation mode.

2. Draw a rectangle on the image as the target focus region.

Mute/audio on and adjust volume

Note:

The function is only supported by certain camera models.

Click the button to enable quick setup of image/video related

parameters, including Specify Display, OSD and Video/Audio parameters.

For detailed configuration, refer to Section 6.2 Configuring Video and

Audio Settings and Section 6.3 Configuring Image Settings for more

information.

Note:

Click to show the setting panel.

/ / / /

Click to select from and display live video in

4:3/16:9/ original/original ratio/self-adaptive window size.

/ /

Click to select from and display live video with the

main/ sub/third stream. The main stream is with a relatively high

resolution and needs more bandwidth. The default setting of stream

type is .

Click to select between and play the live video via player

Web Components or Quick Time.

Note:

The live video is played via Web Components by default, and other types

of players are supported for the browser, such as MJPEG, and VLC. You

are required to download and install the player to play the live video.

Steps:

1. Click and it appears . Click to enable two-way audio

when the icon turns into .

2. Click the icon again to stop two-way audio.

Note:

The function is only supported by certain camera models.

Notes:

 Double-click on the live video to switch the current live view into full-screen or return to

normal mode from the full-screen.

 Before using the two-way audio or recording with audio functions, set the Stream Type to

Video & Audio referring to Section 6.2.1 Configuring Video Settings.

4.4.2 Install Plug-in

Certain operation system and web browser may restrict the display and operation of the camera

function. You should install plug-in or complete certain settings to ensure normal display and

operation.

Operation

System

Web Browser

Operation

Windows

 Internet Explorer 8+

Follow pop-up prompts to complete

 Google Chrome 56 and earlier

version

 Mozilla Firefox 51 and earlier version

plug-in installation.

 Google Chrome 57+  Mozilla Firefox 52+  Latest Internet Edge (Windows 10)

Click to download and

install plug-in.

Others

 Internet Explorer 8+

Follow pop-up prompts to complete

plug-in installation to obtain high quality

display and complete functions the

camera offers.

4.5 Operating PTZ Control

Purpose:

In the live view interface, you can use the PTZ control buttons to control panning, tilting and

zooming.

Note:

PTZ functions vary depending on different camera models.

4.5.1 PTZ Control Panel

On the live view page, click to show the PTZ control panel or click to hide it. Click the direction buttons to control the pan/tilt movements.

Click the zoom/iris/focus buttons to control lens.

+ 101 hidden pages

Hikvision DS-2DE3A404IW-DE-W operation manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Chapter 1 Overview

1.1 System Requirement

1.2 Functions

Chapter 2 Network Connection

2.1 Setting the Network Camera over the LAN

2.1.1 Wiring over the LAN

2.1.2 Activating the Camera

Activation via Web Browser

Activation via SADP Software

Activation via Client Software

2.2 Setting the Network Camera over the WAN

2.2.1 Static IP Connection

2.2.2 Dynamic IP Connection

3.1 Accessing by Web Browsers

3.2 Accessing by Client Software

Chapter 4 Basic Operations

4.1 Power-up Action

4.2 Configuring Local Parameters

4.3 Live View Page

4.4 Starting Live View

4.4.1 Live Operation

4.4.2 Install Plug-in

4.5 Operating PTZ Control

4.5.1 PTZ Control Panel