Hikvision DS-2CD2347G1-L-4MM, DS-2CD2347G1LU-4MM, DS-2CD2365G1-I-2-8MM Quick Start Guide

Network Turret Camera

Quick Start Guide

Network Turret Camera·Quick Start Guide

Quick Start Guide

Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual.

About this Manual

This Manual is applicable to Network Turret Camera. The Manual includes instructions for using and managing the

product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the company website (http://overseas.hikvision.com/en/).

Please use this user manual under the guidance of professionals.

Trademarks Acknowledgement

and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners.

Network Turret Camera·Quick Start Guide

Legal Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.

SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.

Network Turret Camera·Quick Start Guide

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.

Regulatory Information

FCC Information

Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

—Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help.

FCC Conditions

Network Turret Camera·Quick Start Guide

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause undesired operation.

EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked with "CE" and comply

therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU.

2012/19/EU (WEEE directive): Products marked

with this symbol cannot be disposed of as unsorted

municipal waste in the European Union. For proper

recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info

2006/66/EC (battery directive): This product

contains a battery that cannot be disposed of as

unsorted municipal waste in the European Union.

See the product documentation for specific battery

information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see:www.recyclethis.info

Network Turret Camera·Quick Start Guide

Industry Canada ICES-003 Compliance

This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements.

Safety Instruction

These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss.

The precaution measure is divided into “Warnings” and “Cautions” Warnings: Serious injury or death may occur if any of the warnings

are neglected.

Cautions: Injury or equipment damage may occur if any of the

cautions are neglected.

Warnings

● For device with this sticker, this device is intended for

installation in a restricted access location, access can only be gained by service persons or by users who have been instructed about the reasons for

Warnings Follow these safeguards to prevent serious injury or death.

Cautions Follow these precautions to prevent potential injury or material damage.

Network Turret Camera·Quick Start Guide

the restrictions applied to the location and about any precautions that shall be taken.

● Proper configuration of all passwords and other security

settings is the responsibility of the installer and/or end-user.

● In the use of the product, you must be in strict compliance with

the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information.

● Input voltage should meet both the SELV (Safety Extra Low

Voltage) and the Limited Power Source with 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information.

● Do not connect several devices to one power adapter as

adapter overload may cause over-heating or a fire hazard.

● Please make sure that the plug is firmly connected to the power

socket. When the product is mounted on wall or ceiling, the device shall be firmly fixed.

● If smoke, odor or noise rise from the device, turn off the power

at once and unplug the power cable, and then please contact the service center.

Cautions

● Make sure the power supply voltage is correct before using the

camera.

● Do not drop the camera or subject it to physical shock.

Network Turret Camera·Quick Start Guide

● Do not touch sensor modules with fingers. If cleaning is

necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt.

● Do not aim the camera at the sun or extra bright places.

Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time.

● The sensor may be burned out by a laser beam, so when any

laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam.

● Do not place the camera in extremely hot, cold (the operating

temperature shall be -30°C to +60°C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation.

● To avoid heat accumulation, good ventilation is required for

operating environment.

● Keep the camera away from liquid while in use.

● While in delivery, the camera shall be packed in its original

packing, or packing of the same texture.

● Regular part replacement: a few parts (e.g. electrolytic

capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact with your dealer for more details.

Network Turret Camera·Quick Start Guide

● Improper use or replacement of the battery may result in

hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer.

● If the product does not work properly, please contact your

dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.)

Network Turret Camera·Quick Start Guide

Table of Contents

1 Appearance Description ............................................................... 11

1.1 Type I ............................................................................ 11

1.2 Type II ........................................................................... 12

1.3 Type III .......................................................................... 13

1.4 Type IV .......................................................................... 14

1.5 Type V, VI ...................................................................... 15

2 Installation .................................................................................... 17

2.1 Ceiling Mounting ........................................................... 17

2.1.1 Type I .................................................................. 17

2.1.2 Type II ................................................................. 21

2.1.3 Type III ................................................................ 24

2.1.4 Type IV ............................................................... 28

2.1.5 Type V, VI ............................................................ 32

2.2 Mounting with Brackets ................................................ 35

2.2.1 Wall Mounting .................................................... 35

2.2.2 Pendant Mounting ............................................. 37

2.3 Network Cable Waterproof Accessory Installation ........ 40

3 Set the Network Camera over the LAN ......................................... 43

Wiring ........................................................................... 43

Activate the Camera ...................................................... 44

Activation via Web Browser ................................ 44

Activation via SADP Software ............................. 45

Modify the IP Address ................................................... 47

4 Access via Web Browser ............................................................... 50

5 Operate via Hik-Connect App ....................................................... 52

5.1 Enable Hik-Connect Service on Camera ......................... 52

Network Turret Camera·Quick Start Guide

Enable Hik-Connect Service via SADP Software .. 52

Enable Hik-Connect Service via Web Browser .... 53

5.2 Hik-Connect Setup ........................................................ 55

5.3 Add Camera to Hik-Connect .......................................... 55

5.4 Initialize the Memory Card ............................................ 57

Network Turret Camera·Quick Start Guide

1 Appearance Description

1.1 Type I

Figure 1-1 Overview of Type I Turret Camera

Table 1-1 Description

No.

Description

No.

Description

Trim Ring 4 Camera

Enclosure 5 Power Cord

Mounting Base

10M/100M self-adaptive

Ethernet interface

Network Turret Camera·Quick Start Guide

1.2 Type II

Figure 1-2 Overview of Type II Turret Camera

Table 1-2 Description

No.

Description

No.

Description

Trim Ring

Photosensitive Resistance

Enclosure

Camera

Mounting Base

Power Cord

10M/100M

Self-adaptive Ethernet

Interface

Note:

The item marked with the "*" is only supported by certain camera models.

Network Turret Camera·Quick Start Guide

1.3 Type III

Figure 1-3 Overview of Type III Turret Camera

Table 1-3 Description

No.

Description

No.

Description

Trim Ring

Audio Output

Enclosure

1-ch Alarm Input and

1-ch Alarm Output

Mounting Base

RST (Reset) Button

Camera

Memory Card Slot

Power Cord

MIC

Network Turret Camera·Quick Start Guide

No.

Description

No.

Description

10M/100M self-adaptive

Ethernet Interface

Note:

Press Reset button about 10s when the camera is power on or rebooting to restore the default settings, including the user name, password, IP address, port No., etc.

1.4 Type IV

Figure 1-4 Type IV Turret Camera

Table 1-4 Description

No.

Description

No.

Description

Trim Ring

Power Cord

Enclosure

10M/100M Self-adaptive

Network Turret Camera·Quick Start Guide

No.

Description

No.

Description

Ethernet Interface (PoE)

Mounting Base

RST (Reset) Button

Camera

Memory Card Slot

Notes:

● For this type IV camera, the layout of memory card slot and

reset button may be different from model to model.

● Press Reset button about 10 s when the camera is power on or

rebooting to restore the default settings, including the user name, password, IP address, and port No., etc.

1.5 Type V, VI

4 5

Figure 1-5 Type V Camera Overview

Network Turret Camera·Quick Start Guide

Figure 1-6 Type VI Camera Overview

Table 1-5 Description

No.

Description

No.

Description

Enclosure

Lock Button

Camera

Network Interface

Memory Card Slot

Power Interface

Mounting Base

Notes:

Press Reset button about 10 s when the camera is power on or rebooting to restore the default settings, including the user name, password, IP address, and port No., etc.

Network Turret Camera·Quick Start Guide

2 Installation

Before you start:

● Make sure the device in the package is in good condition and all

the assembly parts are included.

● The standard power supply is 12 VDC or PoE (802.3af), please

make sure your power supply matches with your camera.

● Make sure all the related equipment is power-off during the

installation.

● Check the specification of the products for the installation

environment.

● Make sure that the wall is strong enough to withstand four

times the weight of the camera and the bracket.

For the camera that supports IR, you are required to pay attention to the following precautions to prevent IR reflection:

Make sure that there is no reflective surface too close to the camera lens. The IR light from the camera may reflect back into the lens causing reflection.

2.1 Ceiling Mounting

2.1.1 Type I

Steps:

Disassemble the camera.

1). Loosen the lock screw on the mounting base and take it off

from the camera.

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