HIKVISION DS-2CD2112-I, DS-2CD2212-I, DS-2CD2232-I, DS-2CD2132-I, DS-2CD883F-E User Manual

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Network Camera

User Manual

V4.0.8

Hikvision Digital Technology Co., Ltd.

http://www.hikvision.com

User Manual of Network Camera

Type

Model

Bullet

Camera III

DS-2CD2012-I

Bullet

Camera IV

DS-2CD2212-I, DS-2CD2232-I

Dome

camera V

DS-2CD2312-I, DS-2CD2332-I

Dome

camera VI

DS-2CD2112-I, DS-2CD2132-I

This manual is applied to the following camera models:

User Manual of Network Camera

Thank you for purchasing our product. If there are any questions, or requests, please do not hesitate to contact the dealer. This manual applies to Network Camera. This manual may contain several technical incorrect places or printing errors, and the content is subject to change without notice. The updates will be added to the new version of this manual. We will readily improve or update the products or procedures described in the manual.

DISCLAIMER STATEMENT

“Underwriters Laboratories Inc. (“UL”) has not tested the performance or reliability

of the security or signaling aspects of this product. UL has only tested for fire, shock or casualty hazards as outlined in UL’s Standard(s) for Safety, UL60950-1. UL Certification does not cover the performance or reliability of the security or signaling aspects of this product. UL MAKES NO REPRESENTATIONS, WARRANTIES OR CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING RELATED FUNCTIONS OF THIS PRODUCT.”

User Manual of Network Camera

Regulatory Information

FCC Information FCC compliance: This equipment has been tested and found to comply with the limits

for a digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC Conditions

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause undesired operation.

EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the Low Voltage Directive

2006/95/EC, the EMC Directive 2004/108/EC.

2002/96/EC (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at

designated collection points. For more information see: www.recyclethis.info.

2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information.

The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info.

User Manual of Network Camera

Warnings Follow these safeguards to

prevent serious injury or death.

Cautions Follow these precautions to

prevent potential injury or material damage.

Safety Instruction

These instructions are intended to ensure that the user can use the product correctly to avoid danger or property loss.

The precaution measure is divided into ‘Warnings’ and ‘Cautions’:

Warnings: Serious injury or death may be caused if any of these warnings are

neglected.

Cautions: Injury or equipment damage may be caused if any of these cautions are

neglected.

Warnings:

 Please adopt the power adapter which can meet the safety extra low voltage

(SELV) standard. And source with DC 12V or AC 24V (depending on models)

according to the IEC60950-1 and Limited Power Source standard.

 If the product does not work properly, please contact your dealer or the nearest

service center. Never attempt to disassemble the camera yourself. (We shall not

assume any responsibility for problems caused by unauthorized repair or

maintenance.)

 To reduce the risk of fire or electrical shock, do not expose this product to rain or

moisture.

 This installation should be made by a qualified service person and should

conform to all the local codes.

 Please install blackouts equipment into the power supply circuit for convenient

supply interruption.

 Please make sure that the ceiling can support more than 50(N) Newton gravities

if the camera is fixed to the ceiling.

 If the product does not work properly, please contact your dealer or the nearest

service center. Never attempt to disassemble the camera yourself. (We shall not

assume any responsibility for problems caused by unauthorized repair or

maintenance.)

User Manual of Network Camera

Cautions:

 Make sure the power supply voltage is correct before using the camera.  Do not drop the camera or subject it to physical shock.  Do not touch sensor modules with fingers. If cleaning is necessary, use a clean

cloth with a bit of ethanol and wipe it gently. If the camera will not be used for

an extended period of time, put on the lens cap to protect the sensor from dirt.

 Do not aim the camera lens at the strong light such as sun or incandescent lamp.

The strong light can cause fatal damage to the camera.

 The sensor may be burned out by a laser beam, so when any laser equipment is

being used, make sure that the surface of the sensor not be exposed to the laser

beam.

 Do not place the camera in extremely hot, cold temperatures (the operating

temperature should be between -10°C ~ 60°C ), dusty or damp environment, and

do not expose it to high electromagnetic radiation.

 To avoid heat accumulation, good ventilation is required for a proper operating

environment.

 Keep out of water and any liquid.  While shipping, the camera should be packed in its original packing.

 Improper use or replacement of the battery may result in hazard of explosion.

Please use the manufacturer recommended battery type.

User Manual of Network Camera

Table of Contents

CHAPTER 1 SYSTEM REQUIREMENT .............................................................................................. 8

CHAPTER 2 NETWORK CONNECTION ............................................................................................ 9

2.1 SETTING THE NETWORK CAMERA OVER THE LAN ................................................................................ 9

2.1.1 Wiring over the LAN ............................................................................................................ 9

2.1.2 Detecting and Changing the IP Address ............................................................................. 10

2.2 SETTING THE NETWORK CAMERA OVER THE WAN ............................................................................ 11

2.2.1 Static IP Connection ........................................................................................................... 11

2.2.2 Dynamic IP Connection ...................................................................................................... 12

CHAPTER 3 ACCESS TO THE NETWORK CAMERA ......................................................................... 14

3.1 ACCESSING BY WEB BROWSERS ..................................................................................................... 14

3.2 ACCESSING BY CLIENT SOFTWARE ................................................................................................... 16

3.2.1 Installing iVMS-4200 Software ........................................................................................... 16

3.2.2 Installing iVMS-4500 Software ........................................................................................... 17

CHAPTER 4 LIVE VIEW ................................................................................................................ 18

4.1 LIVE VIEW PAGE ......................................................................................................................... 18

4.2 STARTING LIVE VIEW ................................................................................................................... 19

4.3 RECORDING AND CAPTURING PICTURES MANUALLY ........................................................................... 20

4.4 OPERATING PTZ CONTROL ........................................................................................................... 20

4.4.1 PTZ Control Panel ............................................................................................................... 21

4.4.2 Setting / Calling a Preset .................................................................................................... 21

4.5 CONFIGURING LIVE VIEW PARAMETERS ........................................................................................... 22

CHAPTER 5 NETWORK CAMERA CONFIGURATION ...................................................................... 24

5.1 CONFIGURING LOCAL PARAMETERS ................................................................................................ 24

5.2 CONFIGURING TIME SETTINGS ....................................................................................................... 25

5.3 CONFIGURING NETWORK SETTINGS ................................................................................................ 27

5.3.1 Configuring TCP/IP Settings ............................................................................................... 27

5.3.2 Configuring Port Settings ................................................................................................... 28

5.3.3 Configuring PPPoE Settings ................................................................................................ 29

5.3.4 Configuring DDNS Settings................................................................................................. 29

5.3.5 Configuring SNMP Settings ................................................................................................ 31

5.3.6 Configuring 802.1X Settings ............................................................................................... 33

5.3.7 Configuring QoS Settings ................................................................................................... 33

5.3.8 Configuring FTP Settings .................................................................................................... 34

5.3.9 Configuring UPnP Settings ................................................................................................. 35

5.4 CONFIGURING VIDEO AND AUDIO SETTINGS ..................................................................................... 35

5.4.1 Configuring Video Settings ................................................................................................ 35

5.4.2 Configuring Audio Settings ................................................................................................ 37

5.5 CONFIGURING IMAGE PARAMETERS ................................................................................................ 37

5.5.1 Configuring Display Settings .............................................................................................. 37

User Manual of Network Camera

5.5.2 Configuring OSD Settings ................................................................................................... 39

5.5.3 Configuring Text Overlay Settings ...................................................................................... 40

5.5.4 Configuring Privacy Mask .................................................................................................. 41

5.6 CONFIGURING AND HANDLING ALARMS .......................................................................................... 42

5.6.1 Configuring Motion Detection ........................................................................................... 42

5.6.2 Configuring Tamper-proof Alarm ....................................................................................... 45

5.6.3 Configuring Video Loss Alarm ............................................................................................ 47

5.6.4 Configuring External Alarm Input ...................................................................................... 48

5.6.5 Configuring Alarm Output ................................................................................................. 49

5.6.6 Handling Exception ............................................................................................................ 50

5.6.7 Configuring Email Settings ................................................................................................. 51

5.6.8 Configuring Snapshot Settings ........................................................................................... 52

CHAPTER 6 STORAGE SETTINGS .................................................................................................. 53

6.1 CONFIGURING NAS SETTINGS ....................................................................................................... 54

6.2 CONFIGURING RECORDING SCHEDULE ............................................................................................. 55

CHAPTER 7 PLAYBACK ................................................................................................................ 59

CHAPTER 8 LOG SEARCHING ....................................................................................................... 61

CHAPTER 9 OTHERS .................................................................................................................... 62

9.1 MANAGING USER ACCOUNTS ........................................................................................................ 62

9.2 CONFIGURING RTSP AUTHENTICATION ........................................................................................... 64

9.3 VIEWING DEVICE INFORMATION .................................................................................................... 64

9.4 MAINTENANCE ........................................................................................................................... 65

9.4.1 Rebooting the Camera ....................................................................................................... 65

9.4.2 Restoring Default Settings ................................................................................................. 65

9.4.3 Importing/Exporting Configuration File ............................................................................ 66

9.4.4 Upgrading the System ........................................................................................................ 66

9.5 RS-232 SETTINGS ...................................................................................................................... 67

9.6 RS-485 SETTINGS ...................................................................................................................... 68

APPENDIX ........................................................................................................................................ 68

APPENDIX 1 SADP SOFTWARE INTRODUCTION ............................................................................................. 68

APPENDIX 2 PORT MAPPING ..................................................................................................................... 71

User Manual of Network Camera

Chapter 1 System Requirement

Operating System: Microsoft Windows XP SP1 and above version / Vista / Win7 /

Server 2003 / Server 2008 32bits

CPU: Intel Pentium IV 3.0 GHz or higher RAM: 1G or higher Display: 1024×768 resolution or higher Web Browser: Internet Explorer 6.0 and above version, Apple Safari 5.02 and above

version, Mozilla Firefox 3.5 and above version and Google Chrome8 and above versions.

User Manual of Network Camera

Chapter 2 Network Connection

Before you start:

 If you want to set the network camera via a LAN (Local Area Network), please

refer to Section 2.1 Setting the Network Camera over the LAN.

 If you want to set the network camera via a WAN (Wide Area Network), please

refer to Section 2.2 Setting the Network Camera over the WAN.

2.1 Setting the Network Camera over the LAN

Purpose:

To view and configure the camera via a LAN, you need to connect the network camera in the same subnet with your computer, and install the SADP or iVMS-4200 software to search and change the IP of the network camera.

Note: For the detailed introduction of SADP, please refer to Appendix 1.

2.1.1 Wiring over the LAN

The following figures show the two ways of cable connection of a network camera and a computer:

Purpose:

 To test the network camera, you can directly connect the network camera to the

computer with a network cable as shown in Figure 2-1.

 Refer to the Figure 2-2 to set the network camera over the LAN via a switch or a

router.

Figure 2-1 Connecting Directly

Figure 2-2 Connecting via a Switch or a Router

User Manual of Network Camera

2.1.2 Detecting and Changing the IP Address

You need the IP address to visit the network camera.

Steps:

1. To get the IP address, you can choose either of the following methods:

 Use SADP, a software tool which can automatically detect the online

network cameras in the LAN and list the device information including IP

address, subnet mask, port number, device serial number, device version,

etc., shown in Figure 2-3.

 Use the client software to list the online devices. Please refer to the user

manual of client software for detailed information.

2. Change the IP address and subnet mask to the same subnet as that of your

computer.

3. Enter the IP address of network camera in the address field of the web browser

to view the live video.

Notes:

 The default IP address is 192.0.0.64 and the port number is 8000. The default

user name is admin, and password is 12345.

 For accessing the network camera from different subnets, please set the gateway

for the network camera after you logged in. For detailed information, please refer to Section 5.3.1 Configuring TCP/IP Settings.

Figure 2-3 SADP Interface

User Manual of Network Camera

2.2 Setting the Network Camera over the WAN

Purpose:

This section explains how to connect the network camera to the WAN with a static IP or a dynamic IP.

2.2.1 Static IP Connection

Before you start:

Please apply a static IP from an ISP (Internet Service Provider). With the static IP address, you can connect the network camera via a router or connect it to the WAN directly.

 Connecting the network camera via a router

Steps:

1. Connect the network camera to the router.

2. Assign a LAN IP address, the subnet mask and the gateway. Refer to Section 2.1.2

Detecting and Changing the IP Address for detailed IP address configuration of the camera.

3. Save the static IP in the router.

4. Set port mapping, E.g., 80, 8000, 8200 and 554 ports. The steps for port mapping

vary depending on different routers. Please call the router manufacturer for assistance with port mapping.

Note: Refer to Appendix 2 for detailed information about port mapping.

5. Visit the network camera through a web browser or the client software over the

internet.

Figure 2-4 Accessing the Camera through Router with Static IP

 Connecting the network camera with static IP directly

You can also save the static IP in the camera and directly connect it to the internet without using a router. Refer to Section 2.1.2 Detecting and Changing the IP Address for detailed IP address configuration of the camera.

Figure 2-5 Accessing the Camera with Static IP Directly

User Manual of Network Camera

2.2.2 Dynamic IP Connection

Before you start:

Please apply a dynamic IP from an ISP. With the dynamic IP address, you can connect the network camera to a modem or a router.

 Connecting the network camera via a router

Steps:

1. Connect the network camera to the router.

2. In the camera, assign a LAN IP address, the subnet mask and the gateway. Refer

to Section 2.1.2 Detecting and Changing the IP Address for detailed LAN configuration.

3. In the router, set the PPPoE user name, password and confirm the password.

4. Set port mapping. E.g. 80, 8000, 8200 and 554 ports. The steps for port mapping

vary depending on different routers. Please call the router manufacturer for assistance with port mapping.

Note: Refer to Appendix 2 for detailed information about port mapping.

5. Apply a domain name from a domain name provider.

6. Configure the DDNS settings in the setting interface of the router.

7. Visit the camera via the applied domain name.

 Connecting the network camera via a modem

Purpose:

This camera supports the PPPoE auto dial-up function. The camera gets a public IP address by ADSL dial-up after the camera is connected to a modem. You need to configure the PPPoE parameters of the network camera. Refer to Section 5.3.3 Configuring PPPoE Settings for detailed configuration.

Figure 2-6 Accessing the Camera with Dynamic IP

Note: The obtained IP address is dynamically assigned via PPPoE, so the IP address

always changes after rebooting the camera. To solve the inconvenience of the dynamic IP, you need to get a domain name from the DDNS provider (E.g. DynDns.com). Please follow below steps for normal domain name resolution and private domain name resolution to solve the problem.

 Normal Domain Name Resolution

User Manual of Network Camera

Figure 2-7 Normal Domain Name Resolution

Steps:

1. Apply a domain name from a domain name provider.

2. Configure the DDNS settings in the DDNS Settings interface of the network

camera. Refer to Section 5.3.4 Configuring DDNS Settings for detailed configuration.

3. Visit the camera via the applied domain name.

 Private Domain Name Resolution

Figure 2-8 Private Domain Name Resolution

Steps:

1. Install and run the IP Server software in a computer with a static IP.

2. Access the network camera through the LAN with a web browser or the client

software.

3. Enable DDNS and select IP Server as the protocol type. Refer to Section 5.3.4

Configuring DDNS Settings for detailed configuration.

User Manual of Network Camera

Chapter 3 Access to the Network

Camera

3.1 Accessing by Web Browsers

Steps:

1. Open the web browser.

2. In the address field, input the IP address of the network camera, e.g., 192.0.0.64

and press the Enter key to enter the login interface.

3. Input the user name and password and click .

Note: The default user name is admin, password is 12345.

Figure 3-1 Login Interface

4. Install the plug-in before viewing the live video and operating the camera.

Please follow the installation prompts to install the plug-in.

User Manual of Network Camera

Figure 3-2 Download and Install Plug-in

Figure 3-3 Install Plug-in (1)

Figure 3-4 Install Plug-in (2)

User Manual of Network Camera

Figure 3-5 Install Plug-in (3)

Note: You may have to close the web browser to install the plug-in. Please reopen

the web browser and log in again after installing the plug-in.

3.2 Accessing by Client Software

3.2.1 Installing iVMS-4200 Software

The product CD contains the iVMS-4200 client software. You can view the live video and manage the camera with the client software. You can also download the software from our website www.hikvision.com. Follow the installation prompts to install the client software and WinPcap. The control panel and live view interface of iVMS-4200 are shown as bellow.

User Manual of Network Camera

Figure 3-6 iVMS-4200 Control Panel

Figure 3-7 iVMS-4200 Live View Interface

Note: For detailed information about iVMS-4200 client software, please refer to the

user manual of the iVMS-4200 software.

3.2.2 Installing iVMS-4500 Software

To view the camera with a mobile phone, install the iVMS-4500 client software in your mobile phone. You can find the software in the CD in the package, and you can also download the software from our website www.hikvision.com.

Note: For detailed information about iVMS-4500 client software, please refer to the

user manual of iVMS-4500 software.

User Manual of Network Camera

Menu Bar

Live view window

Toolbar PTZ control

Preset setting/calling

Live View Parameters

Chapter 4 Live View

4.1 Live View Page

Purpose:

The live video page allows you to view live video, capture images, realize PTZ control, set/call presets and configure video parameters. Log in the network camera to enter the live view page, or you can click

on the menu bar of the main page to enter the live view page.

Descriptions of the live view page:

Figure 4-1 Live View Page

Menu Bar:

Click each tab to enter Live View, Playback, Log and Configuration page respectively.

Live View Window: Display the live video. Toolbar:

Operations on the live view page, e.g., live view, capture, record, audio on/off,

User Manual of Network Camera

Icon

Description

Start/Stop live view

Manually capture the pictures displayed in live view and then

save it as a JPEG file.

two-way audio, etc.

PTZ Control:

Panning, tilting and zooming actions of the camera and the lighter and wiper control (if it supports PTZ function or an external pan/tilt unit has been installed).

Preset Setting/Calling:

Set and call the preset for the camera (if supports PTZ function or an external pan/tilt unit has been installed). Live View Parameters: Configure the image size and stream type of the live video.

4.2 Starting Live View

In the live view window as shown in Figure 4-2, click on the toolbar to start the

live view of the camera.

Figure 4-2 Start Live View

Table 4-1 Descriptions of the Toolbar

User Manual of Network Camera

Icon

Description

Manually start/stop recording.

Audio on and adjust volume /Mute

Turn on/off microphone

Note: Before using the two-way audio function or recording with audio, please set

the Stream Type to Video & Audio referring to Section 5.4.

Full-screen Mode

You can double-click on the live video to switch the current live view into full-screen or return to normal mode from the full-screen.

Please refer to the following sections for more information:

 Configuring remote recording in Section 6.2 Configuring Recording Schedule.  Setting the image quality of the live video in Section 5.1 Configuring Local

Parameters and Section 5.4.1 Configuring Video Settings.

 Setting the OSD text on live video in Section 5.5.2 Configuring OSD Settings.

4.3 Recording and Capturing Pictures Manually

In the live view interface, click on the toolbar to capture the live pictures or

click to record the live video. The local saving paths of the captured pictures

and clips can be set on the Configuration > Local Configuration page. To configure remote scheduled recording, please refer to Section 6.2.

Note: The captured image will be saved as a JPEG file in your computer.

4.4 Operating PTZ Control

Purpose:

In the live view interface, you can use the PTZ control buttons to realize pan/tilt/zoom control of the camera.

Before you start:

To realize PTZ control, the camera connected to the network must support the PTZ function or a pan/tilt unit has been installed to the camera. Please properly set the PTZ parameters on RS-485 Settings page referring to Section 9.6 RS-485 Settings.

User Manual of Network Camera

Button

Description

Zoom in/out

Focus near/far

Iris open/close

Light on/off

Wiper on/off

One-touch focus

Initialize lens

Adjust speed of pan/tilt movements

4.4.1 PTZ Control Panel

On the live view page, click to show the PTZ control panel or click to

hide it. Click the direction buttons to control the pan/tilt movements.

Figure 4-3 PTZ Control Panel

Click the zoom/iris/focus buttons to realize lens control.

Notes:

 There are 8 direction arrows ( , , , , , , , ) in the live view

window when you click and drag the mouse in the relative positions.

 For the cameras which support lens movements only, the direction buttons are

invalid.

Table 4-2 Descriptions of PTZ Control Panel

4.4.2 Setting / Calling a Preset

 Setting a Preset:

1. In the PTZ control panel, select a preset number from the preset list.

User Manual of Network Camera

Figure 4-4 Setting a Preset

2. Use the PTZ control buttons to move the lens to the desired position.

• Pan the camera to the right or left.

• Tilt the camera up or down.

• Zoom in or out.

• Refocus the lens.

3. Click to finish the setting of the current preset.

4. You can click to delete the preset.

Note: You can configure up to 128 presets.

 Calling a Preset:

This feature enables the camera to point to a specified preset scene manually or when an event takes place. For the defined preset, you can call it at any time to the desired preset scene. In the PTZ control panel, select a defined preset from the list and click to call the preset.

Figure 4-5 Calling a Preset

4.5 Configuring Live View Parameters

Purpose:

You can select the stream type and adjust the image size on the live view page.

 Click or tab under the menu bar of the live view

interface to select the stream type as main stream or sub-stream for live viewing.

+ 51 hidden pages

HIKVISION DS-2CD2112-I, DS-2CD2212-I, DS-2CD2232-I, DS-2CD2132-I, DS-2CD883F-E User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Chapter 1 System Requirement

Chapter 2 Network Connection

2.1 Setting the Network Camera over the LAN

2.1.1 Wiring over the LAN

2.1.2 Detecting and Changing the IP Address

2.2 Setting the Network Camera over the WAN

2.2.1 Static IP Connection

2.2.2 Dynamic IP Connection

3.1 Accessing by Web Browsers

3.2 Accessing by Client Software

3.2.1 Installing iVMS-4200 Software

3.2.2 Installing iVMS-4500 Software

Chapter 4 Live View

4.1 Live View Page

4.2 Starting Live View

4.3 Recording and Capturing Pictures Manually

4.4 Operating PTZ Control

4.4.1 PTZ Control Panel

4.4.2 Setting / Calling a Preset

4.5 Configuring Live View Parameters