Hikvision DS-2CD23 Quick Start Guide

Quick Start Guide

DS-2CD23xxxx-xx Network Turret Cameras

Any and all information, including, among others, wordings, pictures, and graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd., or its subsidiaries (hereinafter referred to be “Hikvision”).

This user manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees, or representations, express or implied, regarding to the Manual.

About this Manual

This Manual is applicable to DS-2CD23xxxx-xx network cameras.

The Manual includes instructions for using and managing the product. Pictures, charts, images, and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the company Website (http://overseas.hikvision.com/en/).

Please use this user manual under the guidance of professionals.

Trademarks Acknowledgement

and other Hikvision trademarks and logos are the properties of Hikvision in various

jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners.

Legal Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS,” WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.

SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS WITH THE APPLICABLE LAWS. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATTER PREVAILS.

Regulatory Information FCC Information

Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital

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device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

• Consult the dealer or an experienced radio/TV technician for help.

FCC Conditions

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

• This device may not cause harmful interference.

• This device must accept any interference received, including interference that may cause undesired

operation.

EU Conformity Statement

This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU.

2012/19/EU (WEEE Directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info.

2006/66/EC (Battery Directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see:www.recyclethis.info

Industry Canada ICES-003 Compliance

This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements.

Safety Instruction

These instructions are intended to ensure that the user can use the product correctly to avoid danger or property loss.

The precaution measure is divided into “Warnings” and “Cautions.”

• Warnings: Serious injury or death may occur if any of the warnings are neglected.

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• Cautions: Injury or equipment damage may occur if any of the cautions are neglected.

Warnings

Follow these safeguards to prevent serious injury or death.

Follow these precautions to prevent potential injury or material damage.

Cautions

Warnings

• Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end user.

• In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information.

• Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information.

• Do not connect several devices to one power adapter as adapter overload may cause overheating or a fire hazard.

• Please make sure that the plug is firmly connected to the power socket. If the product is mounted on a wall or ceiling, the device must be firmly fixed.

• If smoke, odor, or noise rise from the device, turn off the power at once, unplug the power cable, and then contact the service center.

Cautions

• Make sure the power supply voltage is correct before using the camera.

• Do not drop the camera or subject it to physical shock.

• Do not touch sensor modules with fingers. If cleaning is necessary, use a clean cloth with a bit of

ethanol, and wipe it gently. If the camera will not be used for an extended period, replace the lens cap to protect the sensor from dirt.

• Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur (which is not a malfunction) and affect the sensor endurance at the same time.

• The sensor may be burned out by a laser beam, so if any laser equipment is in use, make sure that the sensor surface will not be exposed to the laser beam.

• Do not place the camera in extremely hot, cold (the operating temperature shall be -22° to 140° F (30° to +60° C) or -40° to 140° F (-40° to +60° C) if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation.

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• To avoid heat accumulation, good ventilation is required for the operating environment.

• Keep the camera away from liquids while in use.

• While in delivery, pack the camera in its original packing or packing of the same material.

• Regular Part Replacement: A few equipment parts (e.g., electrolytic capacitor) must be replaced

regularly according to their average life. The average time varies because of differences in operating environment and usage history, so regular checking is recommended for all users. Please contact your dealer for more details.

• Improper use or replacement of the battery may result in explosion hazard. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer.

• If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.

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Table of Contents

1 Appearance ........................................................................................................................................ 7

1.1 Type I ................................................................................................................................................. 7

1.2 Type II ................................................................................................................................................ 8

1.3 Type III ............................................................................................................................................... 9

1.4 Type IV ............................................................................................................................................. 10

2 Installation ....................................................................................................................................... 10

2.1 Ceiling Mounting ............................................................................................................................. 11

Type I ........................................................................................................................................... 11

Type II .......................................................................................................................................... 15

Type III ......................................................................................................................................... 17

Type IV ......................................................................................................................................... 20

2.2 Mounting with Brackets ................................................................................................................. 23

Wall Mounting ............................................................................................................................. 24

Pendant Mounting ...................................................................................................................... 25

2.3 Network Cable Waterproof Accessory Installation ...................................................................... 28

2.4 Special Instructions for Attaching Camera to a CB140PT Conduit Base ..................................... 29

3 Setting the Network Camera over the LAN ....................................................................................... 30

3.1 Wiring .............................................................................................................................................. 31

3.2 Activating the Camera .................................................................................................................... 31

Activation via Web Browser ....................................................................................................... 31

Activation via SADP Software ..................................................................................................... 32

3.3 Modifying the IP Address ................................................................................................................ 34

4 Accessing via Web Browser ............................................................................................................. 35

5 Operating via the Hik-Connect App .................................................................................................. 36

5.1 Enable Hik-Connect Service on Camera ....................................................................................... 36

Enable Hik-Connect Service via SADP Software ....................................................................... 36

Enable Hik-Connect Service via Web Browser ......................................................................... 37

5.2 Hik-Connect Setup ......................................................................................................................... 37

5.3 Adding Camera to Hik-Connect ..................................................................................................... 38

5.4 Initializing the Memory Card ........................................................................................................... 39

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No. Description

1 Trim Ring

Camera

2 Enclosure

Power Cord

3 Mounting Base

10M/100M

Self-Adaptive

Ethernet

Interface

1 Appearance

This turret camera series has four appearance types.

1.1 Type I

Table 1-1 Description

Figure 1, Overview of Type I Turret Camera

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No. Description

1 Trim Ring

Camera

2 Enclosure

Power Cord

3 Mounting Base

10M/100M

Self-Adaptive

Ethernet

Interface

1.2 Type II

Table 1-2 Description

Figure 2, Overview of Type II Turret Camera

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No. Description

1 Trim Ring

Audio Output

2 Enclosure

8 1-

ch Alarm Input and

ch Alarm Output

3 Mounting

Base

RST (Reset) Button

4 Camera

Memory Card Slot

5 Power Cord

Mic

6 10M/100M

elf-A

daptive Ethernet

nterface

1.3 Type III

Table 1-3 Description

NOTE: Press the Reset button for approximately 10s when the camera is powering on or

rebooting to restore the default settings, including the user name, password, IP address, port no., etc.

Figure 3, Overview of Type III Turret Camera

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No. Description

1 Trim Ring

Power

Cord

2 Enclosure

10M/100M

elf-A

daptive Ethernet

nterface (PoE)

3 Mounting Base

RST (Reset) Button

4 Camera

Memory Card Slot

1.4 Type IV

Table 1-4 Description

NOTES: For type IV cameras, the memory card slot and reset button locations may differ by

Press the Reset button for approximately 10s when the camera is powering on or

2 Installation

Before You Start

Figure 4, Type IV Turret Camera

model.

rebooting to restore the default settings, including the user name, password, IP address, port no., etc.

• Make sure the device in the package is in good condition and all the assembly parts are included.

• The standard power supply is 12 VDC, please make sure your power supply matches your camera.

• Make sure all the related equipment is powered off during the installation.

• Check the product specification for the installation environment.

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• Make sure that the wall is strong enough to withstand four times the weight of the camera and the bracket.

• For cameras that support IR, make sure that there is no reflective surface too close to the camera lens. The IR light from the camera may reflect back into the lens causing reflection.

2.1 Ceiling Mounting

Type I

1. Disassemble the camera.

1). Loosen the lock screw on the mounting base, and remove the base from the camera.

2). Rotate the trim ring counterclockwise, and take it off the camera.

3). Separate the camera and the enclosure.

Figure 5, Disassemble the Camera

2. Drill the screw holes and the cable hole on the ceiling according to the drill template.

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Figure 6, Drill Template

NOTE: There are two cable outlet methods. One is to route the cables through the cable

hole, and the other is to route the cables through the side outlet as shown below.

Figure 7, Side Outlet

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+ 28 hidden pages