high pointe EC028BNC-S Instruction Manual

PUT THESE INSTRUCTIONS IN A SAFE PLACE FOR
REFERENCE

Read these instructions carefully before using your
microwave oven.

If you follow the instructions, your oven will provide you with
many years of good service.

INSTRUCTION MANUAL

Microwave Oven

Model:EC028BNC-S

Specifications

Model:
Rated Voltage:
Rated Input Power(Microwave):
Rated Output Power(Microwave):

Rated Input Power(Grill):

Oven Capacity:
Turntable Diameter:

External Dimensions(LxWxH):

Net Weight:

1.0 Cu.ft (28 Litre)
12 inch (315 mm)

Rated Input Power(Convection):

Handling the cord on this unit or cords associated
with accessories sold with this product, will expose you
to a chemical known to the state of California to
cause cancer, and birth defects or other reproductive
harm. Wash hands after handling.

Warning:

PRECAUTIONS TO AVOID POSSIBLE
EXPOSURE TO EXCESSIVE MICROWAVE
ENERGY

(a) Do not attempt to operate this oven with the door open since this can result in
harmful exposure to microwave energy. It is important not to defeat or tamper
with the safety interlocks.
(b) Do not place any object between the oven front face and the door or allow soil or
cleaner residue to accumulate on sealing surfaces.

(c) Do not operate the oven if it is damaged. It is particularly important that
the oven door closes properly and that there is no damage to the:
(1) DOOR (bent)
(2) HINGES AND LATCHES (broken or loosened)
(3) DOOR SEALS AND SEALING SURFACE
(d) The oven should not be adjusted or repaired by anyone except properly
qualified service personnel.

120V~60Hz
1500W
1000W
1 150W
1500W

13

32

1

2

3

2

EC028BNC-S

8

Approx 43.0 Lbs (19.5 kg)

20 X19 X14 inch (520X482X365 mm)

IMPORTANT SAFETY INSTRUCTIONS
WARNING

1. Read all instructions before using the
appliance.

2. Read and follow the specific: "PRECAU-

TIONS TO AVOID POSSIBLE EXPOSURE
TO EXCESSIVE MICROWAVE ENERGY"
found on page 2.

3. As with most cooking appliances, close
supervision is necessary to reduce the risk
of a fire in the oven cavity.

4.To reduce the risk of fire in the oven
cavity:
i). Do not overcook food. Carefully attend
the appliance when paper, plastic, or
other combustible materials are placed
inside the oven to facilitate cooking.
ii).Remove wire twist-ties and metal
handles from paper or plastic
containers/bags before placing them in
the oven.
iii). If materials inside the oven ignite,
keep the oven door closed. Turn the
oven off, and unplug the appliance.
Disconnect the power cord, shut off
power at the fuse or circuit breaker panel.
iv). Do not use the oven cavity for storage
purposes. Do not leave paper products,
cooking utensils, or food in the cavity
when not in use.

5. This oven must be grounded. Connect
only to properly grounded outlet. See
"GROUNDING INSTRUCTIONS" found
on page 4.

6. Install or locate this oven only in
accordance with the installation
instructions provided.

7. Some products such as whole eggs
and sealed containers-for example,
closed glass jars-are able to explode
and should not be heated in the oven.

T o reduce the risk of burns, electric shock, fire,injury to
persons or exposure to excessive microwave oven energy
when using your appliance, follow basic safety precautions,
including the following:

8. Use this appliance only for its intended
uses as described in this manual. Do
not use corrosive chemicals or vapors
in this appliance. This oven is
specifically designed to heat or cook
or dry food. It is not designed for
industrial or laboratory use.

9. As with any appliance, close
supervision is necessary when used
by children.

10. Do not operate this oven if it has a
damaged cord or plug, if it is not
working properly or if it has been
damaged or dropped.

11. This appliance should be serviced only
by qualified service technicians.
Contact the nearest authorized service
facility for examination, repair or
adjustment.

12. Do not cover or block any openings on
the oven.

13. Do not store or use this appliance
outdoors.

14. Do not use this oven near water, for
example, near a kitchen sink, in a wet
basement, near a swimming pool, or
similar locations.

15. Do not immerse cord or plug in water.

16. Keep cord away from heated surfaces.

17. Do not let cord hang over edge of
table or counter.

18. When cleaning surfaces of door and
oven that comes together on closing
the door, use only mild, nonabrasive
soaps or detergents applied with a
sponge or soft cloth.

3

i) Do not overheat the liquid.
ii) Stir the liquid both before and halfway through heating it.
iii) Do not use straight-sided containers with narrow necks.
iv) After heating, allow the container to stand in the microwave oven for a short time
before removing the container.
v) Use extreme care when inserting a spoon or other utensil into the container.

19. Liquids, such as water, coffee, or tea are able to be overheated beyond the boiling point
without appearing to be boiling. Visible bubbling or boiling when the container is
removed from the microwave oven is not always present. THIS COULD RESULT IN
VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN THE CONTAINER IS
DISTURBED OR A SPOON OR OTHER UTENSIL IS INSERTED INTO THE LIQUID.

This appliance must be grounded. In the event of
an electrical short circuit, grounding reduces the risk
of electric shock by providing an escape wire for the
electric current. This appliance is equipped with a
cord having grounding wire with a grounding plug.
The plug must be plugged into an outlet that is
properly installed and grounded.

Consult a qualified electrician or serviceman if the
grounding instructions are not completely understood
or if doubt exists as to whether the appliance is
properly grounded. If it is necessary to use an
extension cord, use only a 3-wire extension cord that
has a 3-pronged grounding plug, and a 3-slot
receptacle that will accept the plug on the appliance.

GROUNDING INSTRUCTIONS

SAVE THESE INSTRUCTIONS

WARNING

DANGER

Electric Shock Hazard
T ouching some of the internal
components can cause serious
personal injury or death. Do not
disassemble this appliance.

Electric Shock Hazard
Improper use of the grounding
can result in electric shock. Do
not plug into an outlet until
appliance is properly installed
and grounded.

(grounding) plug

Three-pronged

The marked rating of the extension cord shall be
equal to or greater than the electrical rating of the
appliance.

4

CAUTION

Personal Injury Hazard

Tightly-closed utensils
could explode. Closed
containers should be opened
and plastic pouches should be
pierced before cooking.

Utensil Test:

1. Fill a microwave-safe container with 1 cup of cold
water (250ml) along with the utensil in question.

2. Cook on maximum power for 1 minute.

3. Carefully feel the utensil. If the empty utensil is
warm, do not use it for microwave cooking.

4. Do not exceed 1 minute cooking time.

UTENSILS

See the instructions on "Materials you can use in
microwave oven or to be avoided in microwave oven."
There may be certain non-metallic utensils that are not
safe to use for microwaving. If in doubt, you can test the
utensil in question following the procedure below.

Radio Interference

1. A short power-supply cord is provided to reduce the risks resulting from becoming entangled in
or tripping over a longer cord.

2. Longer cord sets or extension cords are available and may be used if cared is exercised in
their use.

3. If a long cord sets or extension cord is used:

1) The marked electrical rating of the cord set or extension marked electrical rating of the cord
set or extension cord should be at least as great as the electrical rating of the appliance.

2) The extension cord must be a grounding-type 3-wire cord; and

3) The longer cord should be arranged so that it will not drape over the countertop or tabletop
where it can be pulled on by children or tripped over unintentionally .

1. Operation of the microwave oven may cause interference to your radio, TV
or similar equipment.

2. When there is interference, it may be reduced or eliminated by taking the
following measures:

1) Clean door and sealing surface of the oven

2) Reorient the receiving antenna of radio or television.

3) Relocate the microwave oven with respect to the receiver.

4) Move the microwave oven away from the receiver.

5) Plug the microwave oven into a different outlet so that microwave oven
and receiver are on different branch circuits.

5

Materials you can use in microwave oven

Utensils Remarks

Aluminum foil Shielding only. Small smooth pieces can be used to cover thin parts of

meat or poultry to prevent overcooking. Arcing can occur if foil is too
close to oven walls. The foil should be at least 1 inch (2.5cm) away from
oven walls.

Follow manufacturer’s instructions. The bottom of browning dish must be
at least 3/16 inch (5mm) above the turntable. Incorrect usage may cause
the turntable to break.

Microwave-safe only. Follow manufacturer's instructions. Do not use
cracked or chipped dishes.

Always remove lid. Use only to heat food until just warm. Most glass jars
are not heat resistant and may break.

Heat-resistant oven glassware only. Make sure there is no metallic trim.
Do not use cracked or chipped dishes.

Follow manufacturer’s instructions. Do not close with metal tie. Make
slits to allow steam to escape.

Use for short–term cooking/warming only. Do not leave oven unattended
while cooking.

Use to cover food for reheating and absorbing fat. Use with supervision
for a short-term cooking only.

Use as a cover to prevent splattering or a wrap for steaming.

Microwave-safe only. Follow the manufacturer’s instructions. Should be
labeled "Microwave Safe". Some plastic containers soften, as the food
inside gets hot. "Boiling bags" and tightly closed plastic bags should be
slit, pierced or vented as directed by package.

Microwave-safe only. Use to cover food during cooking to retain

moisture. Do not allow plastic wrap to touch food.
Thermometers Microwave-safe only (meat and candy thermometers).
Wax paper Use as a cover to prevent splattering and retain moisture.

Browning dish

Glass jars

Glassware

Oven cooking
bags

Paper plates
and cups

Paper towels

Parchment
paper

Plastic

Plastic wrap

Dinnerware

Materials to be avoided in microwave oven

Utensils Remarks

Aluminum tray
Food carton with

metal handle
Metal or metal-

trimmed utensils
Metal twist ties

Paper bags
Plastic foam

Wood

Metal shields the food from microwave energy. Metal trim may
cause arcing.

May cause a fire in the oven.
Plastic foam may melt or contaminate the liquid inside when exposed

to high temperature.
Wood will dry out when used in the microwave oven and may split

or crack.

May cause arcing. Transfer food into microwave-safe dish.
May cause arcing. Transfer food into microwave-safe dish.

May cause arcing and could cause a fire in the oven.

6

Grill Rack ( Only for Grill series )

A) Control panel
B) Turntable shaft
C) Turntable ring assembly
D) Glass tray
E) Observation window
F) Door assembly
G) Safety interlock system

F

G

A

C B

E

D

SETTING UP YOUR OVEN

Names of Oven Parts and Accessories

Remove the oven and all materials from the carton and oven cavity.
Your oven comes with the following accessories:
Glass tray 1
Turntable ring assembly 1
Instruction Manual 1

Hub (underside)

Glass tray

Turntable ring assembly

a. Never place the

glass tray

upside down. The glass
tray should never be restricted.
b. Both

glass tray

and

turntable ring assembly

must
always be used during cooking.
c. All food and containers of food are always placed
on the

glass tray

for cooking.

d. If

glass tray

or

turntable ring assembly

cracks or
breaks, contact your nearest authorized service
center.

Turntable Installation

Turntable shaft

7

Installation

A minimum clearance of 3.0 inches
(7.5cm) is required between the oven and
any adjacent walls. One side must be open.
(1) Leave a minimum clearance of 12
inches (30cm) above the oven.
(2) Do not remove the legs from the
bottom of the oven.

can damage the oven.

radios and TV as possible.
Operation of microwave oven may
cause interference to your radio or TV
reception.

2. Plug your oven into a standard household
outlet. Be sure the voltage and the
frequency is the same as the voltage
and the frequency on the rating label.

WARNING: Do not install oven over a
range cooktop or other heat-producing
appliance. If installed near or over a heat
source, the oven could be damaged and
the warranty would be void.

3.0 inch(7.5cm)

3.0 inch(7.5cm)

12 inch(30cm)

OPEN

Remove all packing material and accessories.
Examine the oven for any damage such as
dents or broken door. Do not install if oven is
damaged.

Countertop Installation

Cabinet: Remove any protective film found

on the microwave oven cabinet surface.

Do not remove the light brown Mica cover
that is attached to the oven cavity to
protect the magnetron.

1. Select a level surface that provide

enough open space for the intake
and/or outlet vents.

8

The accessible surface
may be hot during
operation.

(4) Blocking the intake and/or outlet openings

(5) Place the oven as far away from

inches (91.6cm) between the oven

and the floor.

(3) Leave a minimum clearance of 36.1

Control Panel and Features

OPERATION

(1) Convection
(2) Grill
(3) Roast
(4) Power
(5) Defrost
(6) Auto Menu:
Popcorn/Potato/Beverage/
Dinner Plate/Fresh Vegetable/
Frozen Vegetable
Convection Menu:
Roast Chicken/Cake/Pizza
(7) Number keys/
Convection Temperature keys
(8) Clock setting
(9) Stop/Clear
(10) Express Cook
(11) Kitchen Timer
(12) Start/+30Sec.

(10)

(1)

(6)

(9) (12)

(2)

(3)

(4)

(5)

(7)

(8)

(1 1)

9

When the microwave oven is electrified,the oven will display "0:00", and buzzer will
ring once.

OPERATION INSTRUCTION

The input time should be within 1:00-12:59.
Example: To set 12:12 .
(1) Press the " Clock" button, and the buzzer will ring once.
(2) Press the number keys: "1","2","1","2" in order.
(3) Press " Clock" to finish clock setting. ":" will flash, and the time will light.
Note: 1) If the clock is not set, "0:00" is displayed and the clock will not count.

2) During the process of clock setting, if you press "Stop/Clear", the oven
will go back to the previous status automatically.

2. Kitchen Timer

(1) Press " Kitchen Timer " , "0:00" is dispalyed.
(2) Press the number keys to set the timing within the range of 99 minutes and 99 seconds.
For example:
set kitchen timer as 12 minutes and 12 seconds, please press "1,2,1,2" in turn.

(3) Press " Start/+30SEC." to confirm; time will count down and display.
(4) When time counts to "0", the buzzer will sound 5 times and the oven will turn back to
the normal state.
Note: (1) Kitchen timer is a timer as an alarm clock.
(2) In the timing state, the oven will not start with any program and the oven light will
not light.

3. Microwave Cooking

Select different microwave power level and set cooking time as you wish. There are 10
power levels available for choosing. Keep on pressing "Power" to choose the power.

Level

Power

Display

10
100%
PL10 PL9 PL8 PL7 PL6 PL5 PL4 PL3 PL2 PL1

9

90%880%770%660%550%440%330%220%110%

4) Press " Start/+30SEC." to start cooking, ":" will light and the "Micro."
indicator will flash.

1) Press "Power" once, the oven will display "PL10".

2) Press "Power" twice again to choose 80% power, the oven will display "PL8".

3) Press the number buttons of "1","0","0","0" in order, the oven will display "10:00"

4. Grill/Micro.+Grill Combination Cooking

(1) Press the "Grill" button once to choose the grill function, the oven will display "G-1"
and " Grill " indicator will light.(Press twice or thrice to choose the combination
function with "G-2" or "G-3" displaying)

1.Clock Setting

Example: If you want to use 80% microwave power to cook for 10 minutes, you can
operate the oven as the following steps.

10

(2) Set the cooking time.
Example: Set 12 minutes 50 seconds, press "1", "2", "5", "0" in order.

(3) Press " Start/+30SEC. " to start cooking. The cooking time counts down,
":" will light and " Grill " indicator will flash.

1) Press the "CONVEC." once, the oven will display "100". "F" and " Conv ."indicator
will light. (Press the convection temperature key to select the temperature you need.)

2) Press " Start/+30SEC. " button to start preheating.
The temperature figure will flash when the oven reach the temperature setted, and
buzzer will ring twice to remind you to put food into the oven, then close the door.

3) Press the number keys to set cooking time.

4) Press the "Start/+30SEC." button to start cooking.
" Conv ." indicator will flash, ":" will light, and cooking time will count down.

Presses Instructions

1
2
3

1) Press the "Convec" once, the oven will display "100". "F" and " Conv ."indicator
will light. (Press the convection temperature key to select the temperature you need.)

2) Press the "Convec" button to confirm the temperature.

3) Press the number keys to set cooking time.

4) Press the "Start/+30SEC." button to start cooking.
" Conv ." indicator will flash, ":" will light, and cooking time will count down.

Note: "Grill" Pad presses instructions

5. Convection Cooking

B. Convection Cooking(Without preheating function)

There are ten temperatures of convection: 100F,150F,250F,275F,300F,325F,350F,
375F,400F,425F.

A. With preheating convection

Note: If half the grill time passes, the oven sounds twice, and this is normal. It denotes

turning food over in order to have a better effect of grilling food, and you should
turn the food over, close the door, and then press" Start/+30SEC." to continue cooking.

Display

G-1
G-2
G-3

Microwave

36%
55%

Grill

100%

64%
45%

The convection cooking can let you to cook the food as a traditional oven. Microwave is not
used. It is recommended that you should preheat the oven to the appropriate temperature
before placing the food in the oven.

Note: a. Cooking time cannot be input until the preheating temperature arrives.
If the temperature arrives, door must be opened to input the cooking time.
b. If the time not input in 5 minutes, the oven will stop preheating. The buzzer
sound five times and turn back to waiting states.

11

1) Press "Defrost" once, the oven will display "dEF1"."Micr." ,"Defrost" indicators
will light.

2) Press the number keys to set defrosting weight within the range of 4 to 100 oz,
and "Oz" will light.

3) Press " Start/+30SEC. " button to start defrosting, and "Oz" will disappear.

1) Press "Defrost" twice, the oven will display "dEF2"."Micr." ,"Defrost" indicators
will light.

2) Press the number keys to set defrosting time. The max.time is 99 minutes
99 seconds.

3) Press " Start/+30SEC. " button to start defrosting.

7. Defrost By Weight

8. Defrost By Time

9.Multi-Stage Cooking

If one of the stages is defrosting, then it
should be put in the first stage. The buzzer will ring once after each stage cooking and the
next stage will begin.

Example: cooking with 100% microwave power for 5 minutes and then 70% microwave
power for 10 minutes. The steps are as the following:

1) Press "Power" once, "PL10" is displayed;

2) Press number keys "5","0","0" to adjust the cooking time as you need;

3) Press "Power" four times to choose 70% microwave power, "PL7" is displayed;

4) Press number keys "1","0","0","0" to adjust the cooking time as you need.

5) Press "Start/ +30 SEC." to start cooking.

6. Convection Roast Cooking

1) Press " Roast" once, the oven will display "325F", and the "Micro.", "Conv." indicator
will light.(Press the convection temperature key to select the temperature you need.)

2) Press " Roast" button to confirm the temperature.

3) Press the number keys to set cooking time.

4) Press " Start/+30SEC. " button to start cooking, ":" will light, and cooking time will
count down.

(2) In waiting state, instant cooking at 100% power level with 30 seconds' cooking time can
be started by pressing " Start/ +30 SEC. ". Each press on the same button will

increase

cooking time by 30 seconds. the maximum cooking time is 99 minutes and

(1) In waiting state, instant cooking at 100% power level can be started by selecting cooking

10. Speedy Cooking

time from 1 to 6 minutes by pressing numeral pads1 to 6. Press " Start/ +30 SEC. "
to increase the cooking time 30 seconds by each added pressing;
the maximum cooking time is 99 minutes and 99 seconds.

99 seconds.

Two stages of cooking can be maximumly set.

12

Note: Auto menu cooking cannot be set as one of the multi-stage.

12. Lock-out Function for Children

Lock: In waiting state, press "STOP/CLEAR" for 3 seconds, there will be a long "beep"
denoting entering into the children-lock state and " " indicator will light. LED will display
current time or 0:00.

Lock quitting: In locked state, press "STOP/CLEAR" for 3 seconds, there will be a long "beep"
denoting that the lock is released, and " " indicator will disapear.

11. Auto Menu Cooking

1) In waiting state, press the button of "Popcorn", "Potato", "Beverage",
"Dinner Plate", "Fresh Vegetable" , "Frozen Vegetable", "Roast Chicken", "Cake"
or "Pizza" to choose the function and weight of food as you need.

2) Press "Start / +30 SEC." to start cooking.

Note: Refers to the next page for auto menu chart.

13. State Inquiry

1). During cooking, press "Convec", "Power","Grill" to check the responding power,
and the power will be dispalyed for 2-3 seconds;

2) During cooking, press "Clock " to check the current time, and the time will be displayed
for 2-3 seconds.

Pay Special Attention:

When cooking with "Microwave","Convection","Grill" , " Roast" or
"Time Defrost" function, the maximum cooking time is 99 minutes and 99
seconds.

Note: In microwave, grill, convection or combination cooking state, 30 seconds' cooking
time can be added by each pressing of "Start/ +30 SEC." button, and it's invalid at the
functon of defrost, mulit-stage or auto menu cooking.

13

Note: 1) Cake menu is under convection cooking with 325F-preheat function, and you
should preheat first following the auto menu operation, when the oven reaches the
temperature, it will stop working and sound to remind opening the door to put cake in,

then press "Start / +30 SEC." to start cooking.

2) You should use the grill rack when roasting chicken in order to have a
better effect of cooking.

Auto menu Chart

Menu

Weight (Oz)

Display

Fresh

Vegetable

Popcorn

Beverage

Dinner

Plate

Potato

Cake

Roast

Chicken

Frozen

Vegetable

Pizza

1.75 OZ

3.00 OZ

3.50 OZ
1
2
3
1
2
3

8.00 OZ

12.00 OZ

16.00 OZ

4.00 OZ

8.00 OZ

16.00 OZ

4.00 OZ

8.00 OZ

16.00 OZ

16.00 OZ

24.00 OZ

32.00 OZ

40.00 OZ

48.00 OZ

16.00 OZ

10.00 OZ

22.00 OZ

1.75 OZ

3.00 OZ

3.50 OZ

1 portion
2 portions
3 portions

about 8.80 OZ
about 17.60 OZ
about 26.40 OZ

8.00 OZ

12.00 OZ

16.00 OZ

4.00 OZ

8.00 OZ

16.00 OZ

4.00 OZ

8.00 OZ

16.00 OZ

16.00 OZ

24.00 OZ

32.00 OZ

40.00 OZ

48.00 OZ

16.00 OZ

10.00 OZ

22.00 OZ

14

Troubleshooting

TROUBLE

Oven will not start

POSSIBLE CAUSE POSSIBLE REMEDY

a. Electrical cord is
not plugged in.
b. Door is open.
c. Wrong operation is set.

a. Plug into the outlet.
b. Close the door and try
again.
c. Check instructions.

Arcing or sparking

a. Materials to be avoided in
microwave oven were
used.
b. The oven is operated when
empty.
c. Spilled food remains in the
cavity.

a. Use microwave-safe
cookware only.
b. Do not operate with oven
empty.
c. Clean cavity with wet towel.

Unevenly cooked
foods

a. Materials to be avoided in
microwave oven were
used.
b. Food is not defrosted
completely.
c. Cooking time, power level
is not suitble.
d. Food is not turned or stirred.

a. Use microwave-safe
cookware only.
b. Completely defrost food.

c. Use correct cooking time,
power level.
d. Turn or stir food.

Overcooked foods

Cooking time, power level is
not correct.

Use correct cooking time,
power level.

Undercooked foods

a. Materials to be avoided in
microwave oven were used.
b. Food is not defrosted
completely.
c. Oven ventilation ports are
restricted.
d. Cooking time, power level is
not correct.

a. Use microwave-safe
cookware only.
b. Completely defrost food.
c. Check to see that oven venti­ lation ports are not restricted.
d. Use correct cooking time,
power level.

Improper defrosting

a. Materials to be avoided in
microwave oven were used.
b. Cooking time, power level is
not correct.
c. Food is not turned or stirred.

a. Use microwave-safe
cookware only.
b. Use correct cooking time,
power level.
c. Turn or stir food.

15