high pointe EC028BMR Instruction Manual

PUT THESE INSTRUCTIONS IN A SAFE PLACE FOR
REFERENCE

Read these instructions carefully before using your
microwave oven.

If you follow the instructions, your oven will provide you with
many years of good service.

INSTRUCTION MANUAL

Microwave Oven

Model:EC028BMR

Specifications

2

PRECAUTIONS TO AVOID POSSIBLE EXPOSURE
TO EXCESSIVE MICROWAVE ENERGY

(a) Do not attempt to operate this oven with the door open since this can result in
harmful exposure to microwave energy. It is important not to break or tamper
with the safety interlocks.
(b) Do not place any object between the oven front face and the door or to allow soil or
cleaner residue to accumulate on door seal.

(c) Do not operate the oven if it is damaged. It is particularly important that
the oven door closes properly and that there is no damage to the:
(1) DOOR (bent)
(2) HINGES AND LATCHES (broken or loosened)
(3) DOOR SEALS AND SEALING SURFACES
(d) The oven should not be adjusted or repaired by anyone except properly
qualified service personnel.

Model:
Rated Voltage:
Rated Input Power(Microwave):
Rated Output Power(Microwave):

Rated Input Power(Grill):

Oven Capacity:
Turntable Diameter:

External Dimensions(LxWxH):

Net Weight:

1.1 Cu.ft
12 inch (315 mm)

20 X20 X13 inch (520 X51 X335 mm)

Rated Input Power(Convection):

Handling the cord on this unit or cords associated
with accessories sold with this product, will expose you
to a chemical known to the state of California to
cause cancer, and birth defects or other reproductive
harm. Wash hands after handling.

Warning:

120V~60Hz
1500W
1000W
1 150W
1500W

If the apparatus is not maintained in a good state of cleanliness, its surface could
be degraded and affect the lifespan of the apparatus and lead to a dangerous
situation.

ADDENDUM

Approx 4 .4 Lbs ( kg)

13

32

1

2

EC028BMR

5 20.6

5

2

9

8

25

3

SAFETY

1. The oven must be on a level surface.

2. The turntable and turntable roller rest must be in the oven during cooking. Place the
cookware gently on the turntable and handle it carefully to avoid possible breakage.

3. Incorrect use of browning dish may cause the turntable to break.

4. Use only the specified bag size when using Popcorn.

5. The oven has several built-in safety switches to ensure that the power remains off when
the door is open. Do not tamper with these switches.

6. Do not operate the microwave oven empty. Operating the oven with no food or food that
is extremely low in moisture can cause fire, charring or sparking.

7. Do not cook bacon directly on the turntable. Excessive heating of the turntable
may cause the turntable to break.

8. Do not heat baby bottles or baby food in the microwave oven. Uneven heating
may occur and could cause physical injury.

9. Do not heat narrow-necked containers, such as syrup bottles.

10. Do not attempt to deep-fry in your microwave oven.
1

1. Do not attempt home canning in this microwave oven, as it is impossible to be sure all

contents of the jar have reached boiling temperature.

12. Do not use this microwave oven for commercial purposes. This microwave oven is made
for household use only.

13. To prevent delayed eruptive boiling of hot liquids and beverages or scalding yourself,
stir liquid before placing the container in the oven and again halfway through cooking
time. Let stand in the oven for a short time and stir again before removing the container.

14. Use carefully when cooking food in the microwave oven to avoid burning due to
excessive cooking.

15. Failure to maintain the oven in a clean condition could lead to deterioration that could
adversely affect the life of the appliance and possibly result in a hazardous situation.

Radio Interference

1. Operation of the microwave oven may cause interference to your radio, TV
or similar equipment.

2. When there is interference, it may be reduced or eliminated by taking the
following measures:

1) Clean door and sealing surface of the oven

2) Reorient the receiving antenna of radio or television.

3) Relocate the microwave oven with respect to the receiver.

4) Move the microwave oven away from the receiver.

5) Plug the microwave oven into a different outlet so that microwave oven
and receiver are on different branch circuits.

4

IMPORTANT SAFETY INSTRUCTIONS

WARNING

1. Read all instructions before using the
appliance.

2. Read and follow the specific: "PRECAU-

TIONS TO AVOID POSSIBLE EXPOSURE
TO EXCESSIVE MICROWAVE ENERGY"
on page 2.

3. As with most cooking appliances, close
supervision is necessary to reduce the risk
of a fire in the oven cavity.

If materials inside the oven ignite:

1. Keep the oven door closed.

2. Turn the oven off, and unplug the
appliance.

3. Disconnect the power cord, shut off
power at the fuse or circuit breaker panel.

4. Do not overcook food. Carefully attend
the appliance when paper, plastic, or
other combustible materials are placed
inside the oven to facilitate cooking.

5. Do not use the oven cavity for storage
purposes. Do not store combustible
items such as bread, cookies, paper
products, etc. inside the oven.

6. Remove wire twist-ties and metal
handles from paper or plastic
containers/bags before placing them in
the oven.

7. This oven must be grounded. Connect
only to properly grounded outlet. See

"GROUNDING INSTRUCTIONS" on
page 5.

8. Install or locate this oven only in
accordance with the installation
instructions provided.

9. Some products such as whole eggs,
water with oil or fat, sealed to explode
and therefore should not be heated in
this oven.

T o reduce the risk of fire, electric shock, injury to persons
or exposure to excessive microwave oven energy when
using your appliance, follow basic precautions, including
the following:

10. Use this appliance only for its intended
uses as described in this manual. Do
not use corrosive chemicals or vapors
in this appliance. This oven is
specifically designed to heat or cook
food. It is not designed for industrial or
laboratory use.

11. As with any appliance, close
supervision is necessary when used
by children.

12. Do not operate this oven if it has a
damaged cord or plug, if it is not
working properly or if it has been
damaged or dropped.

13. This appliance should be serviced only
by qualified service technicians.
Contact the nearest authorized service
facility for examination, repair or
adjustment.

14. Do not cover or block any vents on the
oven.

15. Do not store or use this appliance
outdoors.

16. Do not use this oven near water, for
example, near a kitchen sink, in a wet
basement, near a swimming pool, or
similar locations.

17. Do not immerse cord or plug in water.

18. Keep cord away from heated surfaces.

19. Do not let cord hang over edge of
table or counter.

20. When cleaning door and oven
surfaces use only mild, nonabrasive
soaps or detergents applied with a
sponge or soft cloth.

5

i) Do not overheat the liquid.
ii) Stir the liquid both before and halfway through heating it.
iii) Do not use straight-sided containers with narrow necks.
iv) After heating, allow the container to stand in the microwave oven for a short time
before removing the container.
v) Use extreme care when inserting a spoon or other utensil into the container.

WARNING

DANGER

21. Liquids, such as water, coffee, or tea are able to be overheated beyond the boiling point
without appearing to be boiling. Visible bubbling or boiling when the container is
removed from the microwave oven is not always present. THIS COULD RESULT IN
VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN THE CONTAINER IS
DISTURBED OR A SPOON OR OTHER UTENSIL IS INSERTED INTO THE LIQUID.

This appliance must be grounded. In the
event of an electrical short circuit,
grounding reduces the risk of electric
shock by providing an escape wire for the
electric current. This appliance is equipped
with a cord having grounding wire with
a grounding plug. The plug must be

Consult a qualified electrician or serviceman if the
grounding instructions are not completely understood
or if doubt exists as to whether the appliance is
properly grounded. If it is necessary to use an
extension cord, use only a 3-wire extension cord that
has a 3-pronged grounding plug, and a 3-slot
receptacle that will accept the plug on the appliance.

1. A short power-supply cord is provided to reduce the
risks resulting from becoming entangled in or
tripping over a longer cord.

2. Longer cord sets or extension cord is provided to
reduce the risks resulting from becoming entangled
in or tripping over a longer cord.

3. If a long cord sets or extension cord is used:

1) The marked electrical rating of the cord set or
extension marked electrical rating of the cord set or
extension cord should be at least as great as the
electrical rating of the appliance.

2) The extension cord must be a grounding-type
3-wire cord.

3) The longer cord should be arranged so that it will
not drape over the countertop or tabletop where it
can be pulled on by children or tripped over
unintentionally .

Electric Shock Hazard
T ouching some of the internal
components can cause serious
personal injury or death. Do not
disassemble this appliance.

Electric Shock Hazard
Improper use of the grounding
can result in electric shock. Do
not plug into an outlet until
appliance is properly installed
and grounded.

To Reduce the Risk of Injury to Persons
GROUNDING INSTALLATION

SAVE THESE INSTRUCTIONS

plugged into an outlet that is properly installed
and grounded.

(grounding) plug

Three-pronged

The marked rating of the extension cord shall be
equal to or greater than the electrical rating of the
appliance.

6

CAUTION

Personal Injury Hazard

Tightly-closed containers
could explode. Closed
containers should be opened
and plastic pouches should be
pierced before cooking.

Container Test:

1. Fill a microwave-safe container with 1 cup of cold
water (250ml) along with the utensil in question.

2. Cook on maximum power for 1 minute.

3. Carefully feel the container. If the empty container is
warm, do not use it for microwave cooking.

4. Do not exceed 1 minute cooking time.

UTENSILS

See the instructions on "Materials you can use in
microwave oven or to be avoided in microwave oven."
There may be certain non-metallic containers that are not
safe to use for microwaving. If in doubt, you can test the
container in question following the procedure below.

Materials you can use in microwave oven

Utensils Remarks

Aluminum foil Shielding only. Small smooth pieces can be used to cover thin parts of

meat or poultry to prevent overcooking. Arcing can occur if foil is too
close to oven walls. The foil should be at least 1 inch (2.5cm) away from
oven walls.

Follow manufacturer’s instructions. The bottom of browning dish must be
at least 3/16 inch (5mm) above the turntable. Incorrect usage may cause
the turntable to break.

Microwave-safe only. Follow manufacturer's instructions. Do not use
cracked or chipped dishes.

Always remove lid. Use only to heat food until just warm. Most glass jars
are not heat resistant and may break.

Heat-resistant oven glassware only. Make sure there is no metallic trim.
Do not use cracked or chipped dishes.

Follow manufacturer’s instructions. Do not close with metal tie. Make
slits to allow steam to escape.

Use for short–term cooking/warming only. Do not leave oven unattended
while cooking.

Use to cover food for reheating and absorbing fat. Use with supervision
for a short-term cooking only.

Use as a cover to prevent splattering or a wrap for steaming.

Microwave-safe only. Follow the manufacturer’s instructions. Should be
labeled "Microwave Safe". Some plastic containers soften, as the food
inside gets hot. "Boiling bags" and tightly closed plastic bags should be
slit, pierced or vented as directed by package.

Microwave-safe only. Use to cover food during cooking to retain

moisture. Do not allow plastic wrap to touch food.
Thermometers Microwave-safe only (meat and candy thermometers).
Wax paper Use as a cover to prevent splattering and retain moisture.

Browning dish

Glass jars

Glassware

Oven cooking
bags

Paper plates
and cups

Paper towels

Parchment
paper

Plastic

Plastic wrap

Dinnerware

7

A) Control panel
B) Turntable shaft
C) Turntable ring assembly
D) Glass tray
E) Observation window
F) Door assembly
G) Safety interlock system

Materials to be avoided in microwave oven

Container

Information

Aluminum tray
Food carton with

metal handle
Metal or metal-

trimmed utensils
Metal twist ties

Paper bags
Plastic foam

Wood

F

G

A

C

B

E

D

SETTING UP YOUR OVEN

Names of Oven Parts and Accessories

Remove the oven and all materials from the carton and in the oven cavity.
Your oven comes with the following accessories:
Glass tray 1
Turntable ring assembly 1
Instruction Manual 1

Metal shields the food from microwave energy. Metal trim may
cause arcing.

May cause a fire in the oven.
Plastic foam may melt or contaminate the liquid inside when exposed

to high temperature.
Wood will dry out when used in the microwave oven and may split

or crack.

May cause arcing. Transfer food into microwave-safe dish.
May cause arcing. Transfer food into microwave-safe dish.

May cause arcing and could cause a fire in the oven.

Grill Rack( Only for Grill series )

Shut off oven power if the door is opened during operation.

8

Installation

A minimum clearance of 3.0 inches
(7.5cm) is required between the oven and
any adjacent walls. One side must be open.

(1) Leave a minimum clearance of 12
inches (30cm) above the oven.
(2) Do not remove the legs from the
bottom of the oven.

(3) Blocking the intake and/or outlet openings
can damage the oven.
(4) Place the oven as far away from
radios and TV as possible.
Operation of microwave oven may
cause interference to your radio or TV
reception.

2. Plug your oven into a standard household
outlet. Be sure the voltage and the
frequency is the same as the voltage
and the frequency on the rating label.

WARNING: Do not install oven over a
range cooktop or other heat-producing
appliance. Unless using manufactures
built-in kit and instructions. If improbably
installed near or over a heat
source, the oven could be damaged and
the warranty would be void.

3.0 inch(7.5cm)

3.0 inch(7.5cm)

12 inch(30cm)

OPEN

Remove all packing material and accessories.
Examine the oven for any damage such as
dents or broken door. Do not install if oven is
damaged.

Countertop Installation

Cabinet: Remove any protective film found

on the microwave oven cabinet surface.

Do not remove the light brown Mica cover
that is attached to the oven cavity to
protect the magnetron.

Hub (underside)

Glass tray

Turntable ring assembly

a. Never place the

glass tray

upside down. The glass
tray should never be restricted.
b. Both

glass tray

and

turntable ring assembly

must
always be used during cooking.
c. All food and containers of food are always placed
on the

glass tray

for cooking.

d. If

glass tray

or

turntable ring assembly

cracks or
breaks, contact your nearest authorized service
center.

Turntable Installation

Turntable shaft

1. Select a level surface that provides

enough open space for the intake
and/or outlet vents.

The accessible surface
may be hot during
operation.

For Built-in kits:

a.Model number and brand of built-in kit:KITB2801B,HIGH POINTE
IMPORTANT: This Built-In Kit is ONLY For Use With HIGH POINTE Microwave Ovens
The Back Of The Unit And In The INSTRUCTION MANUAL.

Model EC028B Where This Built-In Kit, Model KITB2801B Is Specified On .

b.MWO model number and brand which employ built-in Kit:EC028B ,HIGH POINTEMR

MR

9

Control Panel and Features

OPERATION

(1) Convection
(2) Grill
(3) Roast
(4) Power
(5) Defrost
(6) Auto Menu:
Popcorn/Potato/Beverage/
Dinner Plate/Fresh Vegetable/
Frozen Vegetable
Convection Menu:
Roast Chicken/Cake/Pizza
(7) Number keys/
Convection Temperature keys
(8) Clock setting
(9) Stop/Clear
(10) Express Cook
(11) Kitchen Timer
(12) Start/+30Sec.

(10)

(1)

(6)

(9) (12)

(2)

(3)

(4)

(5)

(7)

(8)

(1 1)

When the microwave oven is electrified,the oven will display "0:00", and buzzer will
ring once.

OPERATION INSTRUCTION

The input time should be within 1:00-12:59.
Example: To set 12:12 .
(1) Press the " Clock" button, and the buzzer will ring once.
(2) Press the number keys: "1","2","1","2" in order.
(3) Press " Clock" to finish clock setting. ":" will flash, and the time will light.
Note: 1) If the clock is not set, "0:00" is displayed and the clock will not count.

2) During the process of clock setting, if you press "Stop/Clear", the oven
will go back to the previous status automatically.

2. Kitchen Timer

(1) Press " Kitchen Timer " , "0:00" is dispalyed.
(2) Press the number keys to set the timing within the range of 99 minutes and 99 seconds.
For example:
set kitchen timer as 12 minutes and 12 seconds, please press "1,2,1,2" in turn.

(3) Press " Start/+30SEC." to confirm; time will count down and display.
(4) When time counts to "0", the buzzer will sound 5 times and the oven will turn back to
the normal state.
Note: (1) Kitchen timer is a timer as an alarm clock.
(2) In the timing state, the oven will not start with any program and the oven light will
not light.

3. Microwave Cooking

Select different microwave power level and set cooking time as you wish. There are 10
power levels available for choosing. Keep on pressing "Power" to choose the power.

Level

Power

Display

10
100%
PL10 PL9 PL8 PL7 PL6 PL5 PL4 PL3 PL2 PL1

9

90%880%770%660%550%440%330%220%110%

4) Press " Start/+30SEC." to start cooking, ":" will light and the "Micro."
indicator will flash.

1) Press "Power" once, the oven will display "PL10", " Micro." indicator will light.

2) Press "Power" twice again to choose 80% power, the oven will display "PL8".

3) Press the number buttons of "1","0","0","0" in order, the oven will display "10:00"

4. Grill/Micro.+Grill Combination Cooking

(1) Press the "Grill" button once to choose the grill function, the oven will display "G-1"
and " Grill " indicator will light.(Press twice or thrice to choose the combination
function with "G-2" or "G-3" displaying)

10

1.Clock Setting

Example: If you want to use 80% microwave power to cook for 10 minutes, you can
operate the oven as the following steps.

(2) Set the cooking time.
Example: Set 12 minutes 50 seconds, press "1", "2", "5", "0" in order.

(3) Press " Start/+30SEC. " to start cooking. The cooking time counts down,
":" will light and " Grill " indicator will flash.

1) Press the "Convec" once, the oven will display "100". "F" and " Conv ."indicator
will light. (Press the convection temperature key to select the temperature you need.)

2) Press " Start/+30SEC. " button to start preheating.
The temperature figure will flash when the oven reach the temperature setted, and
buzzer will ring twice to remind you to put food into the oven, then close the door.

3) Press the number keys to set cooking time.

4) Press the "Start/+30SEC." button to start cooking.
" Conv." indicator will flash, ":" will light, and cooking time will count down.

Presses Instructions

1
2
3

1) Press the "Convec" once, the oven will display "100". "F" and " Conv ."indicator
will light. (Press the convection temperature key to select the temperature you need.)

2) Press the "Convec" button to confirm the temperature.

3) Press the number keys to set cooking time.

4) Press the "Start/+30SEC." button to start cooking.
" Conv." indicator will flash, ":" will light, and cooking time will count down.

11

Note: "Grill" Pad presses instructions

5. Convection Cooking

B. Convection Cooking(Without preheating function)

6. Convection Roast Cooking

There are ten temperatures of convection: 100F,150F,250F,275F,300F,325F,350F,
375F,400F,425F.

A. With preheating convection

1) Press " Roast" once, the oven will display "325F", and the "Micro.", "Conv." indicator
will light.(Press the convection temperature key to select the temperature you need.)

2) Press " Roast" button to confirm the temperature.

3) Press the number keys to set cooking time.

4) Press " Start/+30SEC. " button to start cooking, ":" will light, and cooking time will
count down.

Note: If half the grill time passes, the oven sounds twice, and this is normal. It denotes
turning food over in order to have a better effect of grilling food, and you should
turn the food over, close the door, and then press" Start/+30SEC." to continue cooking.

Display

G-1
G-2
G-3

Microwave

36%
55%

Grill

100%

64%
45%

1) Press "Defrost" once, the oven will display "dEF1"."Micr." ,"Defrost" indicators
will light.

2) Press the number keys to set defrosting weight within the range of 4 to 100 oz,
and "Oz" will light.

3) Press " Start/+30SEC. " button to start defrosting, and "Oz" will disappear.

1) Press "Defrost" twice, the oven will display "dEF2"."Micr." ,"Defrost" indicators
will light.

2) Press the number keys to set defrosting time.

3) Press " Start/+30SEC. " button to start defrosting.

(2) In waiting state, instant cooking at 100% power level with 30 seconds' cooking time can
be started by pressing " Start/ +30 SEC. ". Each press on the same button will

increase

cooking time by 30 seconds. the maximum cooking time is 99 minutes and

(1) In waiting state, instant cooking at 100% power level can be started by selecting cooking

12

7. Defrost By Weight

8. Defrost By Time

9.Multi-Stage Cooking

T stages of cooking can be maximumly set. If one of the stages is defrosting, then it
should be put in the first stage. The buzzer will ring once after each stage cooking and the
next stage will begin.

10. Speedy Cooking

Note: Auto manu and keep warm cooking cannot be set as one of the multi-stage.
Example: cooking with 100% microwave power for 5 minutes and then 70% microwave

power for 10 minutes. The steps are as the following:

1) Press "Power" once, "PL10" is displayed;

2) Press number keys "5","0","0" to adjust the cooking time as you need;

3) Press "Power" four times to choose 70% microwave power, "PL7" is displayed;

4) Press number keys "1","0","0","0" to adjust the cooking time as you need.

5) Press "Start/ +30 SEC." to start cooking.

time from 1 to 6 minutes by pressing numeral pads1 to 6. Press " Start/ +30 SEC. "
to increase the cooking time 30 seconds by each added pressing;
the maximum cooking time is 99 minutes and 99 seconds.

99 seconds.

Note: In microwave, grill, convection or combination cooking state, 30 seconds' cooking
time can be added by each pressing of "Start/ +30 SEC." button, and it's invalid at the
functon of defrost, mulit-stage or auto menu cooking.

wo

12. Lock Function For Children

Lock: In waiting mode, press " Stop/ Clear " for 3 seconds, there will be a long "beep"

denoting the entrance to the child-lock mode; meanwhile, the lock indicator will appear.
Unlocking : In lock mode, press " Stop/ Clear " for 3 seconds, there will be a long "beep"

denoting that the microwave oven is unlocked, and the lock indicator will disappear.

13

11. Auto Menu Cooking

1) In waiting state, press the button of "Popcorn", "Potato", "Beverage",
"Dinner Plate", "Fresh Vegetable" , "Frozen Vegetable", "Roast Chicken", "Cake"
or "Pizza" to choose the function and weight of food as you need.

2) Press "Start / +30 SEC." to start cooking.

Note: Refers to the next page for auto menu chart.

13. State Inquiry

1). During cooking, press "Convec", "Power","Grill" to check the responding power,
and the power will be dispalyed for 2-3 seconds;

2) During cooking, press "Clock " to check the current time, and the time will be displayed
for 2-3 seconds.

Pay Special Attention:

When cooking with "Microwave","Convection","Grill" , " Roast" or
"Time Defrost" function, the maximum cooking time is 99 minutes and 99
seconds.

Note: 1) Cake menu is under convection cooking with 375F-preheat function, and you
should preheat first following the auto menu operation, when the oven reaches the
temperature, it will stop working and sound to remind opening the door to put cake in,

then press "Start / +30 SEC." to start cooking.

2) You should use the grill rack when roasting chicken in order to have a
better effect of cooking.

Auto menu Chart

Menu

Weight (Oz)

Display

Fresh

Vegetable

Popcorn

Beverage

Dinner

Plate

Potato

Cake

Roast

Chicken

Frozen

Vegetable

14

Pizza

1.75 OZ

3.00 OZ

3.50 OZ
1
2
3
1
2
3

8.00 OZ

12.00 OZ

16.00 OZ

4.00 OZ

8.00 OZ

16.00 OZ

4.00 OZ

8.00 OZ

16.00 OZ

16.00 OZ

24.00 OZ

32.00 OZ

40.00 OZ

48.00 OZ

16.00 OZ

10.00 OZ

22.00 OZ

1.75 OZ

3.00 OZ

3.50 OZ

1 portion
2 portions
3 portions

about 8.80 OZ
about 17.60 OZ
about 26.40 OZ

8.00 OZ

12.00 OZ

16.00 OZ

4.00 OZ

8.00 OZ

16.00 OZ

4.00 OZ

8.00 OZ

16.00 OZ

16.00 OZ

24.00 OZ

32.00 OZ

40.00 OZ

48.00 OZ

16.00 OZ

10.00 OZ

22.00 OZ

Troubleshooting

TROUBLE

Oven will not start

POSSIBLE CAUSE POSSIBLE REMEDY

a. Electrical cord is
not plugged in.
b. Door is open.
c. Wrong operation is set.

a. Plug into the outlet.
b. Close the door and try
again.
c. Check instructions.

Arcing or sparking

a. Materials to be avoided in
microwave oven were
used.
b. The oven is operated when
empty.
c. Spilled food remains in the
cavity.

a. Use microwave-safe
cookware only.
b. Do not operate with oven
empty.
c. Clean cavity with wet towel.

Unevenly cooked
foods

a. Materials to be avoided in
microwave oven were
used.
b. Food is not defrosted
completely.
c. Cooking time, power level
is not suitble.
d. Food is not turned or stirred.

a. Use microwave-safe
cookware only.
b. Completely defrost food.

c. Use correct cooking time,
power level.
d. Turn or stir food.

Overcooked foods

Cooking time, power level is
not correct.

Use correct cooking time,
power level.

Undercooked foods

a. Materials to be avoided in
microwave oven were used.
b. Food is not defrosted
completely.
c. Oven ventilation ports are
restricted.
d. Cooking time, power level is
not correct.

a. Use microwave-safe
cookware only.
b. Completely defrost food.
c. Check to see that oven venti­ lation ports are not restricted.
d. Use correct cooking time,
power level.

Improper defrosting

a. Materials to be avoided in
microwave oven were used.
b. Cooking time, power level is
not correct.
c. Food is not turned or stirred.

a. Use microwave-safe
cookware only.
b. Use correct cooking time,
power level.
c. Turn or stir food.

15

16

BEFORE YOU CALL FOR SERVICE

Refer to the following checklist before you call for service.

If oven does not work:

1. Check that power cord is securely plugged in.

2. Check that door is firmly closed.

3. Check that the cooking time is set.

4. Check for tripped circuit breaker.

If there is sparking in the cavity:

Check the containers, dishes or utensils in the oven and make sure they are not metal or
metal trim.

AUTHORIZED SERVICE

TO FIND THE LOCATION AND
PHONE NUMBER OF YOUR
NEAREST AUTHORIZED
SERVICE CENTER...

CALL TOLL FREE:1-800-334-8251

FOR CUSTOMER SERVICE,PLEASE WRITE TO:
High Point
2617 N Great Southwest Parkway,
#100,Grand Parie,TX.75050

17

PN:261800312962