Hewlett Packard Enterprise AT066A Product Data Sheet
HP Installation and Startup Service for
HP Superdome 2
HP Services
Technical data
The HP Installation and Startup Service for HP Superdome 2 is designed to provide onsite installation of the HP
Superdome 2 Server. The service can be complemented by Factory Express services to provide additional design and
factory integration services.
This service provides comprehensive site evaluation, preparation, and verication; installation planning and
management; consolidated shipment, unpacking, moving to nal location, and plug-in of the system with removal of
packing materials; and power-up, basic connectivity testing, and (if boot disks were enabled in the factory) booting of
the operating system.
Service benets
• A deployment manager to manage the implementation of the service engagement
• Verication prior to installation that all service prerequisites are met
• Installation and startup by an HP technical specialist
• Availability of an HP service specialist to answer basic questions during the delivery of this service
• Expedited installation, provided all service prerequisites are met prior to commencement of service
• More eective utilization of the HP product facilitated by knowledge gained from the HP service specialist during
onsite delivery of the service
Service feature highlights
• Deployment management
• Comprehensive site environmental readiness review
• Customized installation plan
• Installation and startup
• Installation verication tests (IVT)
• Knowledge transfer
Specications
Table 1. Service features
Feature
Deployment management
Comprehensive site
environmental readiness
review
Customized installation
plan
Installation and star tup
Delivery specifications
As the desired configuration is solidified, an HP deployment manager will be assigned to
verify the successful deployment of the HP Superdome 2 solution. Working closely with the
Customer, this manager will:
• Determine the preferred delivery strategy
• Coordinate and track performance of all deployment activities (site readiness,
manufacturing/build status, delivery schedules, and installation resources)
• Resolve any issues concerning delivery and installation
• Enable a smooth transition to operation
An HP installation specialist will work with the Customer to evaluate the site and see that it is
set up to handle the physical requirements of the HP Superdome 2 solution. Evaluation areas
include:
• Room size, ooring structure, and openings for power and cables
• Accessibility from building entrance to designated position in data center
• Fire detection and suppression
• Electrical/Static characteristics, grounding, power, surge protection, and backup
• Power infrastructure in data center for adequate and appropriate powering of the SD2 rack
• Interference (RMI, EMI, etc.)
• Air conditioning
• Maintenance practices and equipment conditioning
At the conclusion of this review, a report will be created with detailed recommendations for
actions that need to be taken prior to the Superdome 2 installation.
The HP deployment manager will:
• Plan and arrange for the onsite server installation
• Conrm the installation dates with the Customer and the HP service delivery specialist
• Communicate and conrm the planned hardware delivery date with the Customer and the HP
service deliver y specialist
Once the system has been configured at the factory and delivered to the Customer site, the HP
service delivery specialist will arrive onsite to get the HP Superdome 2 solution up and running
quickly to the Customer’s expectations. Activities include:
• Conrming the Superdome 2 delivery date and coordinating the logistics of the onsite
installation
• Unpacking, positioning, and powering up the system
• Booting each factory-congured partition and verifying that all applicable patches have
been applied
• Establishing connectivity to key system peripherals
• Conguring remote support tools (HP Insight Remote Support)
• Conguring the Customer’s network to specications and verifying end-to-end data
transfer between the Superdome 2 and one other local system (if network conguration is
purchased)
• Cleaning up and disposing of unnecessary packaging material
2
HP Techno logy Serv ices are gove rned by the applicable HP terms and conditions of serv ice provided or indicated to Cu stomer at the time of p urchase.
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