AMD is a trademark of Advanced Micro Devices,
Inc. Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel, Celeron, and Pentium are trademarks of
Intel Corporation in the U.S. and other
countries. Microsoft and Windows are
trademarks of the Microsoft group of
companies.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: January 2016
Document Part Number: 840246-001
Product notice
This user guide describes features that are
common to most models. Some features may
not be available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers
and/or software to take full advantage of
Windows functionality. Go to
http://www.microsoft.com for details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
This computer may require upgraded and/ or
separately purchased hardware and/or a DVD
drive to install the Windows 7 software and
take full advantage of Windows 7 functionality.
See http://windows.microsoft.com/en-us/
windows7/get-know-windows-7 for details.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950-1).
Top .......................................................................................................................................................................... 6
Buttons, speakers, and ngerprint reader (select models only) ........................................................ 8
Special function keys ........................................................................................................................... 9
Using the hot keys ............................................................................................................................. 10
Left ....................................................................................................................................................................... 11
Right ..................................................................................................................................................................... 13
3 Illustrated parts catalog .............................................................................................................................. 15
Computer major components .............................................................................................................................. 15
Mass storage devices ........................................................................................................................................... 19
Miscellaneous parts ............................................................................................................................................. 20
4 Removal and replacement procedures preliminary requirements .................................................................... 23
Service considerations ......................................................................................................................................... 23
Plastic parts ....................................................................................................................................... 23
Cables and connectors ...................................................................................................................... 23
6 Computer Setup (BIOS), TPM, and HP Sure Start in Windows 7 ......................................................................... 61
Using Computer Setup ......................................................................................................................................... 61
Using HP Sure Start (select products only) ......................................................................................................... 64
7 Computer Setup (BIOS), TPM, and HP Sure Start in Windows 10 ........................................................................ 65
Using Computer Setup ......................................................................................................................................... 65
Using HP Sure Start (select products only) ......................................................................................................... 69
9 Using HP PC Hardware Diagnostics (UEFI) ....................................................................................................... 74
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 74
10 Backup and recovery in Windows 7 .............................................................................................................. 76
Creating recovery media and backups ................................................................................................................ 76
Creating recovery media with HP Recovery Disc Creator ................................................................. 76
Creating recovery media ................................................................................................. 77
Backing up your information ............................................................................................................. 77
Performing a system recovery ............................................................................................................................ 78
Using the Windows recovery tools .................................................................................................... 78
Using f11 recovery tools (select products only) ............................................................................... 79
Using Windows 7 operating system media ....................................................................................... 79
11 Backup and recovery in Windows 10 ............................................................................................................ 81
Creating recovery media and backups ................................................................................................................ 81
Creating HP Recovery media (select products only) ......................................................................... 81
Using Windows tools ........................................................................................................................................... 82
Restore and recovery ........................................................................................................................................... 83
Recovering using HP Recovery Manager ........................................................................................... 83
What you need to know before you get started ............................................................. 83
Using the HP Recovery partition (select products only) ................................................. 84
Using HP Recovery media to recover .............................................................................. 84
Changing the computer boot order ................................................................................ 85
Removing the HP Recovery partition (select products only) ......................................... 86
Questions and answers ....................................................................................................................................... 97
Using HP Sure Start (select models only) ............................................................................................................ 98
14 Power cord set requirements ...................................................................................................................... 99
Requirements for all countries ............................................................................................................................ 99
Requirements for specic countries and regions ................................................................................................ 99
Index ........................................................................................................................................................... 102
viii
1Product description
CategoryDescription
Product NameHP EliteBook Folio 1040 G3 Notebook PC
Processors6th Generation Intel® Core® processors:
●
i7-6600U 2.6-GHz (max turbo frequency 3.4-GHz), 4-MB L3 Cache, 15W
●
i7-6500U 2.5-GHz (max turbo frequency 3.1-GHz), 4-MB L3 Cache, 15W
●
i5-6300U 2.4-GHz (max turbo frequency 3.0-GHz), 3-MB L3 Cache, 15W
●
i5-6200U 2.3-GHz (max turbo frequency 2.8-GHz), 3-MB L3 Cache, 15W
ChipsetIntegrated with processor
GraphicsIntel HD Graphics 520
Panels35.6-cm (14.0-in)
Full high-denition (FHD), SVA, 1920×1080, AntiGlare (AG), eDP 1.2, 300 nits, with
and without webcam and WWAN
Quad high-denition (QHD), UWVA, 2560×1440, eDP 1.3, 340 nits, with and without
webcam and WWAN (non-touch)
(1)WWAN antennas (2)* (select products only)Send and receive wireless signals to communicate with wireless wide
(2)Internal microphones (2)Record sound.
(3)Webcam light (select products only)On: The webcam is in use.
(4)Webcam (select products only)Records video and captures photographs. Some models allow you to
(5)WLAN antennas (2) * (select products only)Send and receive wireless signals to communicate with wireless local
4Chapter 2 External component identication
area networks (WWANs).
video conference and chat online using streaming video.
To use the webcam in Windows 10:
▲
Type camera in the taskbar search box, and then select
Camera.
To use the webcam in Windows 7:
For information on using the webcam, select Start > All Programs > Communication and Chat > HP WebCam.
area networks (WLANs).
ComponentDescription
(6)Near Field Communication (NFC) antenna* (select
products only)
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide in Windows 10:
1.Type support in the taskbar search box, and then select the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
2.Select My PC, select the Specications tab, and then select User Guides.
To access the user guides in Windows 7, select Start > All Programs > HP Help and Support > HP Documentation.
Sends and receives wireless signals to communicate and transfer
data/info to and from your NFC-compatible devices.
Display5
Top
TouchPad
ComponentDescription
(1)TouchPad on/o buttonTurns the TouchPad on and o.
(2)TouchPad zoneReads your nger gestures to move the pointer or activate
items on the screen.
(3)Left TouchPad buttonFunctions like the left button on an external mouse.
(4)Right TouchPad buttonFunctions like the right button on an external mouse.
6Chapter 2 External component identication
Lights
ComponentDescription
(1)Power light
(2)Caps lock lightOn: Caps lock is on, which switches the key input to all capital
(3)Microphone mute light
(4)Num lock lightOn: Num lock is on.
(5)Wireless light White: An integrated wireless device, such as a wireless local area
(6)Mute light
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a power-saving
state. The computer shuts o power to the display and
other unneeded components.
●
O: The computer is o or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
letters.
●
Amber: microphone sound is o.
●
O: microphone sound is on.
network (WLAN) device and/or a Bluetooth® device, is on.
NOTE: On some models, the wireless light is amber when all
wireless devices are o.
●
Amber: Computer sound is o.
●
O: Computer sound is on.
(7)TouchPad light
●
On: The TouchPad is o.
●
O: The TouchPad is on.
Top7
Buttons, speakers, and ngerprint reader (select models only)
ComponentDescription
(1)Power button
●
When the computer is o, press the button to turn on the
computer.
●
When the computer is on, press the button briey to initiate
Sleep.
●
When the computer is in the Sleep state, press the button
briey to exit Sleep.
●
When the computer is in Hibernation, press the button
briey to exit Hibernation.
CAUTION: Pressing and holding down the power button results
in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineective, press and hold the power button for at
least 5 seconds to turn o the computer.
To learn more about your power settings, see your power options
in Windows 10.
▲
Type power in the taskbar search box, and then select
Power and sleep settings.
‒ or –
Right-click the Start button, and then select Power Options.
To learn more about your power settings in Windows 7, select
Start > Control Panel > System and Security > Power Options.
(2)Speakers (2)Produce sound.
8Chapter 2 External component identication
ComponentDescription
(3)Wireless buttonTurns the wireless feature on or o but does not establish a
(4)Volume mute buttonMutes and restores speaker sound.
(5)Fingerprint readerAllows a ngerprint logon to Windows, instead of a password
Special function keys
wireless connection.
A wireless network must be set up before a wireless connection is
possible.
logon.
ComponentDescription
(1)esc keyDisplays system information when pressed in combination with
the fn key.
(2)fn keyExecutes frequently used system functions when pressed in
combination with a function key, the num lock key, or the esc
key.
See Using the hot keys on page 10
(3)Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start
menu.
(4)Embedded numeric keypad A numeric keypad superimposed over the keyboard alphabet
keys that enables you to add, subtract, and perform other
numeric tasks. When num lock is on, the keypad can be used like
an external numeric keypad.
(5)Windows application keyDisplays options for a selected object.
(6)num lock keyTurns the embedded numeric keypad on and o.
Top9
Using the hot keys
To use a hot key:
▲
Press the fn key, and then press the correct function key represented by the icons below.
Press fn+function
key
Description
Initiates Sleep, which saves your information in system memory. The display and other system components
turn o and power is conserved.
To exit Sleep, briey press the power button.
CAUTION: To reduce the risk of information loss, save your work before initiating Sleep.
Turns the keyboard backlight o or on.
NOTE: To conserve battery power, turn o this feature.
Switches the screen image among display devices connected to the system. For example, if a monitor is
connected to the computer via the optional docking device, fn+f4 alternates the screen image from computer
display to monitor display to simultaneous display on both the computer and the monitor.
Most external monitors receive video information on the computer using the external VGA video standard.
The fn+f4 hot key can also alternate images among other devices that are receiving video information on the
computer.
Decreases the screen brightness incrementally as long as you hold down the key.
Increases the screen brightness incrementally as long as you hold down the key.
Mutes or restores speaker sound.
Decreases speaker volume incrementally while you hold down the key.
Increases speaker volume incrementally while you hold down the key.
Mutes the microphone.
RPauses or breaks an operation. This replaces the break key.
CLocks cell. This replaces the scroll lock key.
SSends a programming query. The replaces the sys rq key.
10Chapter 2 External component identication
Left
ComponentDescription
(1)Security cable slotAttaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or
stolen.
(2)VentEnables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and o during routine operation.
(3)USB 3.0 charging (powered) portConnects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub. Standard USB ports
will not charge all USB devices or will charge using a low current.
Some USB devices require power and require you to use a
powered port.
NOTE: USB charging ports can also charge select models of
cell phones and MP3 players, even when the computer is o.
(4)Audio-out (headphone)/Audio-in (microphone)
combo jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, refer to the Regulatory, Safety, and Environmental Notices.
To access this guide in Windows 10:
1.Type support in the taskbar search box, and then select
the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
2.Select My PC, select the Specications tab, and then
select User Guides.
To access the user guides in Windows 7, select Start > All
Programs > HP Help and Support > HP Documentation.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
Left11
Bottom
ComponentDescription
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and audioin (microphone).
NOTE: The SIM slot plug is removable on models that include
HP Mobile Broadband.
(2)USB Type-C (charging) portConnects any USB device with a Type-C connector.
NOTE: USB Type-C ports charge products such as cell phones,
laptops, tablets, and MP3 players, even when the computer is
o. Also, some USB Type-C ports connect DisplayPort, VGA,
HDMI, Thunderbolt and other video devices to provide video
output.
NOTE: Adapters (purchased separately) may be required.
(3)USB 3.0 charging (powered) portConnects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub. Standard USB ports
will not charge all USB devices or will charge using a low
current. Some USB devices require power and require you to use
a powered port.
NOTE: USB charging ports can also charge select models of
cell phones and MP3 players, even when the computer is o.
(4)HDMI portConnects an optional video or audio device, such as a high-
denition television, any compatible digital or audio
component, or a high-speed High Denition Multimedia
Interface (HDMI) device.
(5)Docking connectorConnects an optional docking device.
(6)Battery lightWhen AC power is connected:
●
White: The battery charge is greater than 90 percent.
●
Amber: The battery charge is from 0 to 90 percent.
●
O: The battery is not charging.
When AC power is disconnected (battery not charging):
●
Blinking amber: The battery has reached a low battery
level. When the battery has reached a critical battery level,
the battery light begins blinking rapidly.
●
O: The battery is not charging.
(7)Power connectorConnects an AC adapter.
Right13
Labels
The labels axed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer.
IMPORTANT: Check the following locations for the labels described in this section: the bottom of the
computer, inside the battery bay, under the service door, or on the back of the display.
●
Service label—Provides important information to identify your computer. When contacting support, you
will probably be asked for the serial number, and possibly for the product number or the model number.
Locate these numbers before you contact support.
Your service label will resemble one of the examples shown below. Refer to the illustration that most
closely matches the service label on your computer.
Component
(1)Serial number
(2)Product number
(3)Warranty period
(4)Model number (select products only)
Component
(1)Model name (select products only)
(2)Product number
(3)Serial number
(4)Warranty period
●
Regulatory label(s)—Provide(s) regulatory information about the computer.
●
Wireless certication label(s)—Provide(s) information about optional wireless devices and the approval
markings for the countries or regions in which the devices have been approved for use.
14Chapter 2 External component identication
3Illustrated parts catalog
Computer major components
Computer major components15
ItemComponentSpare part number
Display assembly (35.6-cm [14.0-inch], LED)
The display is spared only as a full hinge-up. Individual subcomponents are not spared.
(1)Touch screen displays:
(2)Non-touch screen displays:
(3)Keyboard (backlit; includes keyboard cable and backlight cable):
(4)Top cover844390-001
(5)Function board844420-001
(6)Speaker (includes cable)844409-001
●
Without WWAN and with webcam844386-001
●
With WWAN and with webcam849783-001
●
FHD, SVA846579-001
●
QHD, UWVA846580-001
●
FHD, SVA, with WWAN849777-001
●
FHD, SVA, with webcam849778-001
●
FHD, SVA, with WWAN and webcam849779-001
●
QHD, UWVA, with WWAN849780-001
●
QHD, UWVA, with webcam849781-001
●
QHD, UWVA, with WWAN and webcam849782-001
NOTE: For a detailed list of keyboard country codes, see Keyboard on page 41.
844423-xx1
(7)TouchPad844394-001
(8)Smart Card reader (includes cable)844412-001
(9)Fingerprint reader board (includes cable)
NOTE: The ngerprint reader bracket is included in the Bracket Kit, spare part number
844411-001.
(10)NFC module844392-001
NFC antenna (not illustrated)857632-001
(11)System board (includes processor and replacement thermal material):
All system boards use the following part numbers:
xxxxxx-001: Windows 7 or non-Windows operating systems
xxxxxx-601: Windows 10 operating system
Models with 16 GB of system memory
Models with 8 GB of system memory
●
Intel Core i7-6600U processor844418-xxx
●
Intel Core i5-6300U processor844416-xxx
●
Intel Core i7-6600U processor844417-xxx
844410-001
16Chapter 3 Illustrated parts catalog
ItemComponentSpare part number
(12)Audio board844421-001
(13)Heat sink/thermal module with fans (includes replacement thermal material):844425-001
(14)Solid-state drives (M.2)
512-GB, TLC848878-001
256-GB, SED, OPAL2, MLC844406-001
256-GB, PCIe, MLC844405-001
256-GB, TLC844408-001
240-GB, TLC844407-001
180-GB, MLC844403-001
180-GB, SED, OPAL2, MLC844404-001
128-GB, TLC844402-001
(15)AC power connector844424-001
(16)WLAN module
●
Intel Core i7-6500U processor844419-xxx
●
Intel Core i5-6300U processor844415-xxx
●
Intel Core i5-6200U processor844414-xxx
Intel Dual Band Wireless-AC 8260 802.11ac 2×2 WiFi + Bluetooth 4.2806721-005
(17)WWAN modules
The WWAN rubber insert is included in the Plastics/Rubber Kit, spare part number 844400-001.
HP lt4120 Qualcomm Snapdragon X5 LTE Mobile Broadband Module800870-005
HP hs3110 HSPA+ Mobile Broadband Module822829-005
(18)Battery (6-cell, 45-Wh, 2.0-Ah, Li ion; includes Mylar)805096-005