Page 1
Data sheetData sheet
HP LaserJet Pro MFP M428dwHP LaserJet Pro MFP M428dw
Lighten your workload, focus on your businessLighten your workload, focus on your business
Winning in business means working smarter. The HP LaserJet Pro MFP M428 is designed to let you focus your
time where it’s most effective – growing your business and staying ahead of the competition.
Dynamic security enabled printer. Only
intended to be used with cartridges using an
HP original chip. Cartridges using a non-HP
chip may not work, and those that work today
may not work in the future. Learn more at:
http://www.hp.com/go/learnaboutsupplies
HighlightsHighlights
2 sided printing2 sided printing
Dual-band Wi-Fi & wirelessDual-band Wi-Fi & wireless
Embedded Security featuresEmbedded Security features
HP Roam enabledHP Roam enabled
Up to 24% energy savingsUp to 24% energy savings
High yield toner cartridgeHigh yield toner cartridge
Built to keep you – and your business – moving forwardBuilt to keep you – and your business – moving forward
Scan files directly to Microsoft® SharePoint, email, USB, and network folders.
Help save time by automating all the steps in a complicated workflow and use at a touch
of a button.
Print wirelessly even without the network, stay connected with dual band Wi-Fi and Wi-Fi
direct.
Print effortlessly from any device, virtually anywhere, to any HP printer – securely
through the cloud.
Best-in-class security – detect and stop attacksBest-in-class security – detect and stop attacks
A suite of embedded security features help protect your MFP from being an entry point
for attacks.
Help ensure the security of confidential information with optional PIN/Pull printing to
retrieve print jobs.
Optional HP JetAdvantage Security Manager lets you set configuration.
Thwart potential attacks and take immediate action with instant notification of security
issues.
Simply designed to uncomplicate your daySimply designed to uncomplicate your day
Set up this MFP fast, and easily manage device settings to help increase overall printing
efficiency.
Tackle tasks quickly and easily – with the simple 6.8 cm colour touchscreen.
Print Microsoft office formatted files in addition to pdfs right off your USB drive.
Avoid interruptions with an HP LaserJet MFP designed to be streamlined for maximum
productivity.
Sustainability is smart businessSustainability is smart business
Avoid frustrating reprints, wasted supplies, and service calls using Original HP toner
cartridges.
Help save paper right out of the box. The duplex print setting is set at default paper
savings mode.
Saves up to 24% over prior products.
Help save energy with HP Auto-on/Auto-off technology.
1/5
1
2
3,4,5
6
77
7
8
9
10
11
12
13
Page 2
Data sheet | HP LaserJet Pro MFP M428dw
Product walkaroundProduct walkaround
HP LaserJet Pro M428dw shownHP LaserJet Pro M428dw shown
1. Dual-band Wi-Fi with Bluetooth® Low Energy for easy wireless printing and setup
2. 6.8 cm customisable colour touchscreen control panel (tilts up for easier viewing)
3. Easy-access USB port
4. 100 sheet multipurpose tray 1 supports media sizes up to 216 x 356 mm
5. Rear door (access to the print path)
6. Hi-Speed USB 2.0 port, USB port for job storage and PIN printing, Gigabit Ethernet LAN
port, fax port
7. 50 sheet automatic document feeder (ADF) with single-pass
8. Flatbed scanner handles media sizes up to 216 x 356 mm
9. 150 sheet output bin
10. Front door release button
11. Front door (access to HP EcoSmart black toner cartridges)
12. Automatic two-sided printing
13. 250 sheet input tray 2 supports media sizes up to 216 x 356 mm
Accessories, Supplies and SupportAccessories, Supplies and Support
SuppliesSupplies CF259ACF259A HP 59A Black Original LaserJet Toner Cartridge (3,000 pages)
CF259XCF259X HP 59X High Yield Black Original LaserJet Toner Cartridge (10,000 pages)
CF259XCCF259XC HP 59X Black Contract LaserJet Toner Cartridge (10,000 pages)
AccessoriesAccessories D9P29AD9P29A HP LaserJet Pro 550-sheet Feeder Tray
Service and SupportService and Support UB9R7EUB9R7E HP 3 year Next Business Day LaserJet Pro MFP M428 Service
UB9S2PEUB9S2PE HP 1 year Post Warranty Next Business Day LaserJet Pro MFP M428 Service
2/5
Page 3
Data sheet | HP LaserJet Pro MFP M428dw
Technical specificationsTechnical specifications
ModelModel HP LaserJet Pro MFP M428dwHP LaserJet Pro MFP M428dw
Product numberProduct number W1A28A
FunctionsFunctions Print, Copy, Scan, Email
Control panelControl panel 6.8 cm (2.7 in) Colour Touchscreen
PrintPrint
Print technology Laser
Print speed
Black (A4, normal)Black (A4, normal) Up to 38 ppm;
Black (A4, duplex)Black (A4, duplex): Up to 31 ipm;
First page out
Black (A4, ready)Black (A4, ready): As fast as 6.3 sec;
Black (A4, sleep)Black (A4, sleep): As fast as 8.8 sec;
Print resolution
Black (best)Black (best): HP FastRes1200 (Up to 3600 x 600 dpi);
TechnologyTechnology: HP FastRes1200, HP ProRes1200, 600dpi;
Monthly duty cycle Up to 80,000 pages A4; Recommended monthly page volumeRecommended monthly page volume : 750 to 4,000
Printer smart software features
Apple AirPrint™, Mopria certified, Google Cloud Print 2.0, HP ePrint, and Wi-Fi Direct Printing, ROAM enabled for easy printing, HP Auto-On/Auto-Off Technology,
intuitive 6.86 cm (2.7 in) touchscreen control panel, scan/print from Cloud using apps on the control panel, Job Storage with PIN printing, print from USB, N-up
printing, collation
Standard print languages HP PCL 6, HP PCL 5c, HP postscript level 3 emulation, PDF, URF, Native Office, PWG Raster
Fonts and typefaces 84 scalable TrueType fonts
Print area Print marginsPrint margins Top: 5 mm, Bottom: 5 mm, Left: 4 mm, Right: 4 mm; Maximum print area : 207.4 x 347.1mm
Duplex printing Automatic (default)
CopyCopy
Copy speed Black (A4)Black (A4): Up to 38 cpm
Copier specifications
ID Copy; Number of copies; Resize (including 2-Up); Lighter/Darker; Enhancements; Original Size; Binding Margin; Collation; Tray Selection; Two-Sided; Quality
(Draft/Normal/Best); Save Current Settings; Restore Factory Defaults; Maximum number of copiesMaximum number of copies: Up to 999 copies; Reduce/EnlargeReduce/Enlarge: 25 to 400%;
ScanScan
Scan speed Normal (A4)Normal (A4): Up to 29 ppm/46 ipm;
Scan file format PDF, JPG, TIFF
Scanner specifications
Scanner typeScanner type Flatbed, ADF; Scan technologyScan technology: Contact Image Sensor (CIS); Scan input modesScan input modes: Front-panel scan, copy, email, or file buttons; HP Scan software; and user
application via TWAIN or WIA; Twain versionTwain version: Version 2.3; Duplex ADF scanningDuplex ADF scanning: No; Scan size maximum (flatbed, ADF)Scan size maximum (flatbed, ADF): 216 x 297 mm; Optical scan resolutionOptical scan resolution: Up to
1200 x 1200 dpi
Scanner advanced features
Scan to cloud (Google Drive and DropBox); Scan to email with LDAP email address lookup; Scan to network folder; Scan to USB; Scan to Microsoft SharePoint®; Scan to
computer with software; Quick Sets
Recommended monthly scan volume 750 to 4000
Scannable area Maximum media size (flatbed)Maximum media size (flatbed): 216 x 297 mm; Minimum media size (ADF)Minimum media size (ADF): 102 x 152 mm Maximum media size (ADF)Maximum media size (ADF): 216 x 356 mm
Bit depth/ Grey scale levels 24-bit / 256
Digital sending
Standard: Scan to email with LDAP email address lookup; Scan to network folder; Scan to USB; Scan to Microsoft SharePoint®; Scan to computer with software; Quick
Sets
FaxFax
Fax No,
Processor speedProcessor speed 1200 MHz
ConnectivityConnectivity
Standard 1 Hi-Speed USB 2.0; 1 rear host USB; 1 Front USB port; Gigabit Ethernet LAN 10/100/1000BASE-T network; 802.11b/g/n/2.4/5 GHZ Wi-Fi radio
Wireless Yes, built-in dual-band Wi-Fi; Authentication via WEP, WPA/WPA2, WPA Enterprise; Encryption via AES or TKIP; WPS; Wi-Fi Direct; Bluetooth Low-Energy
Mobile printing capability Apple AirPrint™; Google Cloud Print™; HP ePrint; HP Smart App; Mobile Apps; Mopria™ Certified; Roam capable for easy printing; Wi-Fi® Direct Printing
Supported network protocols
TCP/IP, IPv4, IPv6; Print: TCP-IP port 9100 Direct Mode, LPD (raw queue support only), Web Services Printing, HP ePrint, Apple AirPrint™, Google Cloud Print 2.0, Mopria,
IPP Print; Discovery: SLP, Bonjour, Web Services Discovery; IP Config: IPv4 (BootP, DHCP, AutoIP, Manual), IPv6 (Stateless Link-Local and via Router, Statefull via DHCPv6),
SSL Security and Certificate management; Management: SNMPv1, SNMPv2, SNMPv3, HTTP/HTTPS, Syslog, FTP FW Download
Network capabilities Yes, via built-in 10/100/1000Base-TX Ethernet, Gigabit; Auto-crossover Ethernet; Authentication via 802.1X
Hard diskHard disk No
MemoryMemory StandardStandard: 512MB DDR; 512MB Flash; MaximumMaximum : 512MB DDR; 512MB Flash
Media handlingMedia handling
Number of paper trays StandardStandard: 2; MaximumMaximum: 3
Media types Paper (plain, EcoEFFICIENT, light, heavy, bond, coloured, preprinted, prepunched, recycled, rough); Envelopes; Labels
Media size
Custom (metric)Custom (metric): Tray 1: 76.2 x 127 to 215.9 x 355.6 mm; Tray 2, 3: 104.9 x 148.59 to 215.9 x 355.6 mm
Supported (metric)Supported (metric): Tray 1: A4; A5; A6; B5 (JIS); Oficio (216 x 340 mm); 16K (195 x 270 mm); 16K (184 x 260 mm); 16K (197 x 273 mm); Envelope #10; Envelope
Monarch; Envelope B5; Envelope C5; Envelope DL; Custom Size; Statement; Tray 2 & Tray 3: A4; A5; A6; B5 (JIS); Oficio (216 x 340 mm); 16K (195 x 270 mm); 16K
(184 x 260 mm); 16K (197 x 273 mm); Custom Size; A5-R; B6 (JIS)
ADFADF: A4; Custom Sizes 102 x 152 to 216 x 356 mm
3/5
1
2
3 4
5
6
7
Page 4
Data sheet | HP LaserJet Pro MFP M428dw
ModelModel HP LaserJet Pro MFP M428dwHP LaserJet Pro MFP M428dw
Product numberProduct number W1A28A
Media handling
Standard inputStandard input: 100 sheet tray 1, 250 sheet input tray 2; 50 sheet Automatic Document Feeder (ADF)
Standard outputStandard output: 150 sheet output bin
Optional inputOptional input: Optional third 550 sheet tray
ADFADF: Standard, 50 sheets
Media weight Tray 1: 60 to 175 g/m² ; Tray 2, optional 550 sheet Tray 3: 60 to 120 g/m²
Input capacity
Tray 1Tray 1: Sheets: 100; Envelopes: 10
Tray 2Tray 2: Sheets: 250
Tray 3Tray 3: Sheets: 550 (optional)
MaximumMaximum: Up to 900 sheets (with Optional 550 sheet tray)
ADFADF: Standard, 50 sheets
Output capacity
StandardStandard: Up to 150 sheets
Envelopes: Up to 10 envelopes
MaximumMaximum: Up to 150 sheets
Compatible operating systemsCompatible operating systems
Windows Client OS (32/64-bit), Win10, Win8.1, Win 8 Basic, Win8 Pro, Win8 Enterprise, Win8 Enterprise N, Win7 Starter Edition SP1, UPD Win7 Ultimate, Mobile OS, iOS,
Android, Mac, Apple® macOS Sierra v10.12, Apple® macOS High Sierra v10.13, Apple® macOS Mojave v10.14, Discrete PCL6 Printer Driver, for more information on the
supported operating systems go to http://www.support.hp.com, enter your product name and search, click on User Guides and enter your product name and search
for User Guide, search for your (Product Name) - User Guide, search for the Supported Operating Systems section, UPD PCL6/PS Printer Drivers, Supported Operating
systems, for more information on the supported operating systems see http://www.hp.com/go/upd
Compatible network operating systemsCompatible network operating systems
Windows Server 2008 R2 64-bit, Windows Server 2008 R2 64-bit (SP1), Windows Server 2012 64-bit, Windows Server 2012 R2 64-bit, Windows Server 2016 64-bit,
Failover Cluster 2008 R2, Failover Cluster 2012 R2, Terminal server 2008 R2, Remote Desktop server 2012 R2, Citrix Server 6.5, Citrix XenApp & XenDesktop 7.6,
Novell iPrint server, Citrix Ready Kit Certification - Upto Citrix Server 7.18 for more information see http://www.citrixready.citrix.com, Linux - for more information see
http://www.developers.hp.com/hp-linux-imaging-and-printing, Unix - for more information see http://www.hp.com/go/unixmodelscripts, UPD PCL6 / PS Printer
Drivers, Supported for Compatible Network Operating systems please see http://www.hp.com/go/upd
Minimum system requirementsMinimum system requirements
WindowsWindows: 2 GB available hard disk space, Internet connection, USB port, Internet browser, for additional OS hardware requirements see http://www.microsoft.com
MacMac: 2 GB available hard disk space, Internet connection or USB port, for additional OS hardware requirements see http://www.apple.com
Software includedSoftware included No software solutions are included in the Box, only on http://www.hp.com, http://www.123.hp.com/laserjet
Security managementSecurity management
Secure Boot, secure firmware integrity, runtime code integrity, password protect EWS, secure browsing via SSL/TLS 1.0, TLS 1.1, TLS 1.2, IPP over TLS; Network:
enable/disable network ports and features, unused protocol and service disablement, SNMPv1 & SNMPv2 community password change; HP ePrint: HTTPS with
certificate validation, HTTP Basic Access Authentication, SASL authentication, LDAP authentication and authorization, Firewall and ACL, control panel lock, certificates
configuration, UPD PIN printing, Syslog, signed firmware, administrator settings, access control SNMPv3, 802.1x wireless authentication (EAP-TLS, LEAP, and PEAP),
authentication via WEP, WPA/WPA2 Personal, WPA2-enterprise wired, encryption via AES or TKIP, Encrypted data storage, Secure data erase, automatic firmware
updates, Secure Encrypted Print via optional job storage, compatible with optional HP JetAdvantage Security Manager, IPPS
Printer managementPrinter management
HP Printer Assistant, HP Utility (Mac), HP Device Toolbox, HP Web JetAdmin Software, HP JetAdvantage Security Manager, HP SNMP Proxy Agent, HP WS Pro Proxy
Agent, Printer Administrator Resource Kit for HP Universal Print Driver (Driver Configuration Utility - Driver Deployment Utility - Managed Printing Administrator)
Dimensions and weightDimensions and weight
Printer dimensions (W x D x H)
MinimumMinimum 420 x 390 x 323 mm;
MaximumMaximum: 430 x 634 x 325 mm;
Package dimensions (W x D x H) 497 x 398 x 490 mm
Printer weight 12.6 kg
Package weight 15.5 kg
Operating environmentOperating environment
TemperatureTemperature: 15 to 32.5°C
HumidityHumidity: 30 to 70% RH
Storage conditionsStorage conditions TemperatureTemperature: -20 to 40°C
AcousticsAcoustics
Acoustic power emissionsAcoustic power emissions: 6.7 Bel(A) (Printing at 38 ppm)
Acoustic pressure emissionsAcoustic pressure emissions: 53 dB(A)
PowerPower
RequirementsRequirements: 220-volt input voltage: 220 to 240 VAC (+/- 10%), 50/60 Hz (+/- 2 Hz);
ConsumptionConsumption: 510 watts (Active Printing), 7.5 watts (Ready), 0.9 watts (Sleep), 0.9 watts (Auto Off/Wake on LAN, enabled at shipment), 0.06 watts (Auto Off/Manual
On), 0.06 (Manual Off);
Typical Electricity Consumption (TEC)Typical Electricity Consumption (TEC) : Blue Angel: 1.144 kWh/week, Energy Star: 1.247 kWh/week;
Power supply typePower supply type: Internal (Built-in) power supply;
Energy savings feature technologyEnergy savings feature technology HP Auto-On/Auto-Off Technology; Instant-on Technology
CertificationsCertifications
CISPR 32:2012/EN 55032:2012-Class B, CISPR 32:2015/EN 55032:2015-Class B, EN 61000-3-2:2014, EN 61000-3-3:2013, EN 55024:2010+A1:2015
ENERGY STAR® qualified; EPEAT® Silver; Blue Angel
Blue Angel compliantBlue Angel compliant Yes, Blue Angel DE-UZ 205—only ensured when using Original HP supplies
Country of originCountry of origin Made in China
What's in the boxWhat's in the box
HP LaserJet Pro M428dw; Preinstalled HP 59A Black LaserJet Toner Cartridge (yield: 3,000 pages); Getting started guide; Support flyer; Warranty guide; Regulatory
flyer; Power cord; USB cable; HP printer software is available at http://www.hp.com/support
WarrantyWarranty One-year warranty, return to HP Authorized Service Provider
4/5
8
9
10
11
12
13
Page 5
Data sheet | HP LaserJet Pro MFP M428dw
FootnotesFootnotes
Some scan apps may require an Internet connection to the printer. Services may require registration. App availability varies by country, language, and agreements. For details, see http://www.hpconnected.com
Connect printer/MFP to the network and complete customisation through the Embedded Web Server.
Wireless operations are compatible with 2.4 GHz and 5 GHz operations. App or software and HP ePrint account registration may also be required. Some features require purchase of an optional accessory. Learn more at
http://hp.com/go/mobileprinting.
Feature only supported on the HP LaserJet Pro MFP M428dw and M428fdw. Wireless performance is dependent on physical environment and distance from access point, and may be limited during active VPN connections.
Feature is supported on the HP LaserJet Pro Mfp M428dw and M428fdw only. Mobile device needs to be connected directly to the Wi-Fi network of a wireless direct–capable MFP or printer prior to printing. Depending on mobile
device, an app or driver may also be required. Learn more at http://hp.com/go/businessmobileprinting.
To enable HP Roam, some devices may require firmware to be upgraded and an optional accessory to add Bluetooth® Low Energy (BLE) beaconing capabilities. Subscription or accessory may be required. For more information,
visit http://hp.com/go/roam.
Based on HP review of 2019 published security features of competitive in-class printers. Only HP offers a combination of security features that can monitor to detect and automatically stop an attack then self-validate software
integrity in a reboot. For a list of printers, visit http://hp.com/go/PrintersThatProtect. For more information: http://hp.com/go/printersecurityclaims.
Pin printing enabled via USB installed in rear of device.
Instant threat notifications can appear on the device control panel when a potential threat occurs from malicious intent or there is a bug or vulnerability in the firmware code of the device. If this error raises concern, please
contact your company IT representative or, if unavailable, HP Support, who can investigate the cause through analysis of device syslog data using a standard SIEM tool from McAfee, Splunk, Arcsight or SIEMonster. The control
panel error message may show an error code on a blue screen during code signature checks or memory write intrusions.
Microsoft and PowerPoint are U.S. registered trademarks of the Microsoft group of companies. Feature works with Microsoft Word and PowerPoint 2003 and later. Only Latin language fonts are supported.
All new product introductions beginning in Fall 2019 will include consistent worldwide default duplex settings (across bundles/drivers); Spring 2019 will include consistent worldwide default duplex settings for most products
across the most common drivers.
Based on HP Internal testing using normalised TEC Value, 2019.
HP Auto-On/Auto-Off Technology capabilities subject to printer and settings; may require a firmware upgrade.
Technical specifications disclaimersTechnical specifications disclaimers
Measured using ISO/IEC 24734, excludes first set of test documents. For more information see http://www.hp.com/go/printerclaims. Exact speed varies depending on the system configuration, software application, driver, and
document complexity.
Measured using ISO/IEC 17629. For more information see http://www.hp.com/go/printerclaims. Exact speed varies depending on the system configuration, software application, driver, and document complexity.
Duty cycle is defined as the maximum number of pages per month of imaged output. This value provides a comparison of product robustness in relation to other HP LaserJet or HP Color LaserJet devices, and enables appropriate
deployment of printers and MFPs to satisfy the demands of connected individuals or groups.
HP recommends that the number of pages per month of imaged output be within the stated range for optimum device performance, based on factors including supplies replacement intervals and device life over an extended
warranty period.
First Copy Out from Ready and Simplex Copy Speed measured using ISO/IEC 29183, Duplex Copy Speed measured using ISO/IEC 24735, excludes first set of test documents. For more information see
http://www.hp.com/go/printerclaims. Exact speed varies depending on the system configuration, software application and document complexity.
Scan speeds measured from ADF. Actual processing speeds may vary depending on scan resolution, network conditions, computer performance, and application software.
Local printing requires mobile device and printer to be on the same network (usually Wi-Fi access points bridge wireless to wired connections) or have a direct wireless connection. Wireless performance is dependent on physical
environment and distance from access point. Remote printing requires an Internet connection to an HP web-connected printer. Wireless broadband use requires separately purchased service contract for mobile devices. Check with
service provider for coverage and availability in your area. For more information visit http://www.hp.com/go/mobileprinting. To enable HP Roam, some devices may require firmware to be upgraded and an optional accessory to
add Bluetooth® Low Energy (BLE) beaconing capabilities. Subscription may be required. For more information, visit http://www.hp.com/go/roam.
Without trays and covers extended.
Acoustic values are subject to change. For current information see http://www.hp.com/support. Configuration tested: base model, simplex printing, A4 paper at an average of 38 ppm.
Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will damage the printer and void the product warranty. Power consumption values typically based on
measurement of 115 V device.
TEC is equal to Best TEC. Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will damage the printer and void the product warranty. Energy Star value typically
based on measurement of 115 V device.
EPEAT® registered where applicable. EPEAT registration varies by country. See http://www.epeat.net for registration status by country.
In box cartridge yield: 3,000 black pages based on ISO/IEC 19752 and continuous printing. Actual yields vary considerably based on images printed and other factors. For details see: http://www.hp.com/go/learnaboutsupplies.
Pages may vary based on customer printing conditions and usage.
http://www.hp.com/ukhttp://www.hp.com/uk
The product could differ from the images shown. © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP
products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP
shall not be liable for technical or editorial errors or omissions contained herein.
Published in EMEA 4AA7-4856, July 2019
DOC-M
5/5
1
2
3
4
5
6
7
8
9
10
11
12
13
1
2
3
4
5
6
7
8
9
10
11
12
13
Loading...