Hewlett-Packard ENVY 8 Note 5000 Operation Manual

User Guide

Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel and Intel Atom are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: September 2015

Document Part Number: 827573-001

Product notice

This guide describes features that are common to most models. Some features may not be available on your tablet.

Not all features are available in all editions of Windows. This tablet may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. Go to

http://www.microsoft.com for details.

To access the latest user guide, go to

http://www.hp.com/support, and select your

country. Select Drivers & Downloads, and then follow the on-screen instructions.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this tablet, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund, subject to the refund policy of your seller.

For any further information or to request a full refund of the price of the tablet, please contact your seller.

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the tablet, do not place the

tablet directly on your lap. Do not allow a soft surface, such as pillows or rugs or clothing, to block airow. Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The tablet and the AC adapter comply with the user-accessible surface temperature limits dened by the International Standard for Safety of Information Technology Equipment (IEC 60950-1).

iii

iv Safety warning notice

Processor conguration setting (select products only)

IMPORTANT: Select tablet models are congured with an Intel® AtomTM series processor and a Windows®

operating system. If your tablet is congured as described, do not change the processor conguration setting in mscong.exe from 4 or 2 processors to 1 processor. If you do so, your tablet will not restart. You

will have to perform a factory reset to restore the original settings.

vi Processor conguration setting (select products only)

Table of contents

1 Starting right ................................................................................................................................................ 1

More HP resources ................................................................................................................................................. 2

2 Getting to know your tablet ........................................................................................................................... 4

Locating hardware ................................................................................................................................................. 4

Locating software .................................................................................................................................................. 4

Identifying components ........................................................................................................................................ 5

3 Connecting to a network ................................................................................................................................ 8

Connecting to a wireless network ......................................................................................................................... 8

Using the wireless controls ................................................................................................................. 8

Connecting to a WLAN ......................................................................................................................... 8

Using HP Mobile Broadband (select products only) ............................................................................ 9

Using HP DataPass (select products only) ........................................................................................ 10

Installing a micro SIM card (select products only) ............................................................................ 10

Using GPS ........................................................................................................................................... 10

Using Bluetooth wireless devices ...................................................................................................... 11

Connecting Bluetooth devices ........................................................................................ 11

4 Enjoying entertainment features .................................................................................................................. 12

Using a camera .................................................................................................................................................... 12

Using audio .......................................................................................................................................................... 12

Connecting speakers ......................................................................................................................... 12

Connecting headphones .................................................................................................................... 12

Connecting headsets ......................................................................................................................... 13

Using sound settings ......................................................................................................................... 13

Using video .......................................................................................................................................................... 13

Discovering and connecting to Miracast-compatible wireless displays ........................................... 13

5 Navigating the screen .................................................................................................................................. 14

Using the touch gestures ..................................................................................................................................... 14

Tap ..................................................................................................................................................... 14

Two-nger pinch zoom ..................................................................................................................... 14

One-nger slide ................................................................................................................................. 14

Using the external keyboard ............................................................................................................................... 15

Using the tablet pen ............................................................................................................................................ 15

vii

6 Using the microSD card reader ...................................................................................................................... 16

Inserting a microSD card ..................................................................................................................................... 16

Removing a microSD card .................................................................................................................................... 17

7 Managing power .......................................................................................................................................... 18

Initiating and exiting Sleep .................................................................................................................................. 18

Manually initiating and exiting Sleep ................................................................................................ 18

Setting password protection on wakeup (exiting Sleep) .................................................................. 18

Using the power meter and power settings ........................................................................................................ 19

Running on battery power ................................................................................................................................... 19

Factory-sealed battery ...................................................................................................................... 19

Finding battery information .............................................................................................................. 19

Conserving battery power ................................................................................................................. 20

Identifying low battery levels ........................................................................................................... 20

Resolving a low battery level ............................................................................................................ 20

Resolving a low battery level when external power is available ................................... 20

Resolving a low battery level when no power source is available ................................. 20

Running on AC power ........................................................................................................................................... 20

Shutting down (turning o) the tablet ................................................................................................................ 21

8 Maintaining your tablet ............................................................................................................................... 22

Updating programs and drivers .......................................................................................................................... 22

Cleaning your tablet ............................................................................................................................................. 22

Cleaning procedures .......................................................................................................................... 23

Cleaning the display ........................................................................................................ 23

Cleaning the sides or back .............................................................................................. 23

Traveling with or shipping your tablet ................................................................................................................ 24

9 Securing your tablet and information ............................................................................................................ 25

Using passwords .................................................................................................................................................. 25

Setting Windows passwords ............................................................................................................. 25

Setting Setup Utility (BIOS) passwords ............................................................................................. 26

Using Internet security software ......................................................................................................................... 26

Using antivirus software ................................................................................................................... 26

Using rewall software ..................................................................................................................... 27

Installing software updates ................................................................................................................................. 27

Securing your wireless network .......................................................................................................................... 27

Using TPM (select products only) ........................................................................................................................ 27

Backing up your software applications and information .................................................................................... 28

viii

10 Using HP PC Hardware Diagnostics (UEFI) ..................................................................................................... 29

Downloading HP PC Hardware Diagnostics (UEFI) .............................................................................................. 29

11 Backing up and recovering .......................................................................................................................... 30

Backing up your information ............................................................................................................................... 30

Performing a system recovery ............................................................................................................................ 30

Changing the boot device order ........................................................................................................ 30

Using Windows reset tools ................................................................................................................ 31

12 Electrostatic Discharge .............................................................................................................................. 32

13 Accessibility .............................................................................................................................................. 33

Supported assistive technologies ....................................................................................................................... 33

Contacting support .............................................................................................................................................. 33

Index ............................................................................................................................................................. 34

1 Starting right

After you set up and register the tablet, we recommend the following steps to get the most out of your smart investment:

●

Connect to the Internet—Set up your wireless network so that you can connect to the Internet. For more information, see Connecting to a network on page 8.

●

Update your antivirus software—Protect your tablet from damage caused by viruses. The software may be preinstalled on the tablet. For more information, see Using antivirus software on page 26.

●

Find installed software—Access a list of the software preinstalled on the tablet:

▲

Select the Start button, and then select All apps.

●

Back up your hard drive by creating a recovery ash drive. See Backing up and recovering on page 30.

More HP resources

To locate resources that provide product details, how-to information, and more, use this table.

Resource Contents

Quick Start

Get started app

To access the Get started app:

▲

Select the Start button, and then select the Get started app.

HP support

For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/

country/us/en/wwcontact_us.html.

Safety & Comfort Guide

To access this guide:

1. Type support in the taskbar search box, and then

select the HP Support Assistant app.

‒ or –

Tap the question mark icon in the taskbar.

2. Select My PC, select the Specications tab, and then

select User Guides.

‒ or –

Go to http://www.hp.com/ergo.

●

Overview of tablet setup and features

●

A broad range of how-to information and troubleshooting tips

●

Online chat with an HP technician

●

Support telephone numbers

●

HP service center locations

●

Proper tablet setup

●

Guidelines for posture and work habits that increase your comfort and decrease your risk of injury

●

Electrical and mechanical safety information

Regulatory, Safety and Environmental Notices

To access this document:

1. Type support in the taskbar search box, and then

select the HP Support Assistant app.

‒ or –

Tap the question mark icon in the taskbar.

2. Select My PC, select the Specications tab, and then

select User Guides.

Limited Warranty*

To access this document:

1. Type support in the taskbar search box, and then

select the HP Support Assistant app.

‒ or –

Tap the question mark icon in the taskbar.

2. Select My PC, and then select Warranty and services.

‒ or –

●

Important regulatory notices, including information about proper battery disposal, if needed.

●

Specic warranty information about this tablet

2 Chapter 1 Starting right

Resource Contents

Go to http://www.hp.com/go/orderdocuments.

*You can nd your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided in printed format, you can request a copy from http://www.hp.com/go/orderdocuments. For products purchased in Asia Pacic, you can write to HP at Hewlett Packard, POD, P.O. Box 200, Alexandra Post Oice, Singapore 911507. Include your product name, and your name, phone number, and postal address.

More HP resources 3

2 Getting to know your tablet

Locating hardware

To nd out what hardware is installed on your tablet.

▲

Type device manager in the taskbar search box, and then select the Device Manager app.

A list displays all the devices installed on your tablet.

Locating software

To nd out what software is installed on your tablet:

▲

Select the Start button, and then select All apps.

‒ or –

Tap and hold the Start button, and then select Programs and Features.

4 Chapter 2 Getting to know your tablet

+ 31 hidden pages