Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
microSD is a trademark or registered
trademark of SD-3C in the United States, other
countries or both. Microsoft, OneDrive, and
Windows are either registered trademarks or
trademarks of Microsoft Corporation in the
United States and/or other countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: July 2016
Document Part Number: 855137-001
Product notice
This user guide describes features that are
common to most models. Some features may
not be available on your device.
Not all features are available in all editions or
versions of Windows. Systems may require
upgraded and/or separately purchased
hardware, drivers, software or BIOS update to
take full advantage of Windows functionality.
Windows 10 is automatically updated, which is
always enabled. ISP fees may apply and
additional requirements may apply over time
for updates. See http://www.microsoft.com.
To access the latest user guides or manuals for
your product, go to http://www.hp.com/
support. Select Find your product, and then
follow the on-screen instructions.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this device, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the device, please contact
your seller.
Finding information ............................................................................................................................................... 2
Locating help .......................................................................................................................................................... 4
Front ....................................................................................................................................................................... 5
Back ........................................................................................................................................................................ 8
3 Expanding the display .................................................................................................................................. 12
Connecting using the desk dock .......................................................................................................................... 12
Connecting to a wireless network ....................................................................................................................... 15
Using the network & wireless controls ............................................................................................. 15
Connecting to a WLAN ....................................................................................................................... 15
Connecting to cellular networks ....................................................................................................... 16
Using Bluetooth wireless devices ...................................................................................................... 16
Connecting Bluetooth devices ........................................................................................ 17
Connecting to a wired network—LAN (select products only) .......................................................... 17
Sharing or paying wirelessly ................................................................................................................................ 17
Using gestures ..................................................................................................................................................... 18
Tap ..................................................................................................................................................... 18
Using an optional keyboard and optional mouse ............................................................................................... 19
Using the on-screen keyboard .......................................................................................................... 19
Using the screen features .................................................................................................................................... 20
Using the display ............................................................................................................................... 20
Using the navigation bar ................................................................................................................... 20
Viewing the status bar ...................................................................................................................... 21
Checking notications, changing settings, and accessing shortcuts ............................................... 22
6 Using the voice calling and texting features ................................................................................................... 23
8 Using email and social networks ................................................................................................................... 25
Setting up email accounts ................................................................................................................................... 25
Setting up a social media account ....................................................................................................................... 25
9 Printing using HP All-in-One Remote ............................................................................................................. 26
10 Entertainment features .............................................................................................................................. 27
Using the camera ................................................................................................................................................. 27
Using audio .......................................................................................................................................................... 28
Changing the volume ........................................................................................................................ 29
Using sound settings ......................................................................................................................... 29
Using video .......................................................................................................................................................... 30
11 Power management ................................................................................................................................... 31
Turning o the device .......................................................................................................................................... 31
Setting power options ......................................................................................................................................... 31
Using power-saving states ................................................................................................................ 31
Initiating and exiting screen o ...................................................................................... 31
Using the battery saver .................................................................................................. 31
Using battery power .......................................................................................................................... 31
Displaying the remaining battery charge ....................................................................... 32
Maximizing battery discharge time ................................................................................ 32
Resolving a low battery level ....................................................................... 32
Conserving battery power .............................................................................................. 32
Disposing of a battery ..................................................................................................... 33
Using wireless charging .................................................................................................. 33
Using external AC power ................................................................................................................... 34
Testing an AC adapter ..................................................................................................... 34
12 Sharing and backing up your data ............................................................................................................... 35
Using OneDrive .................................................................................................................................................... 35
Using a microSD memory card ............................................................................................................................ 35
Inserting a microSD memory card .................................................................................................... 35
Using Storage ....................................................................................................................................................... 36
Determining storage space ............................................................................................................... 36
Using Backup ....................................................................................................................................................... 36
Restoring or resetting your device ...................................................................................................................... 37
Using Windows Hello ........................................................................................................................................... 38
Using a Microsoft account ................................................................................................................................... 38
Locking and unlocking the screen ....................................................................................................................... 39
Locking the screen ............................................................................................................................ 39
Unlocking the screen ......................................................................................................................... 39
Registering your device ....................................................................................................................................... 40
Cleaning your device ............................................................................................................................................ 41
Cleaning the display ........................................................................................................ 41
Cleaning the sides ........................................................................................................... 41
Shipping your device ............................................................................................................................................ 41
Contacting support .............................................................................................................................................. 43
v
Index ............................................................................................................................................................. 44
vi
1Welcome
After you set up and register the device, we recommend the following steps to get the most out of your smart
investment:
IMPORTANT: You must unlock the screen any time the screen turns o.
▲
Press the power button, and then swipe up from the middle of the screen. If prompted, enter your PIN.
TIP: To quickly return to the Start screen from an open app, tap from the Navigation Bar at the bottom
of the screen.
●
Expand your display—Using the desk dock (purchased separately) and Continuum, you can connect
your device to an external display. The desk dock can also be used to connect your device to a keyboard
and mouse. See Expanding the display on page 12.
●
Connect to the Internet—Set up your network so that you can connect to the Internet. For more
information, see Network connections on page 15.
●
Get to know your device—Learn about your device features. See Components on page 4 and Screen
navigation on page 18.
●
Find help—Learn about the screen and software features on your device. See Locating help
on page 4.
●
Find installed apps—Access a list of the apps preinstalled on the device:
▲
Swipe left from the right edge of the Start screen.
●
Add more apps—Use the Store app to download apps for your device. See Adding apps on page 24.
●
Share your les and back up your apps and les—Set up a method for sharing and backing up using a
OneDrive® account or a microSD memory card. See Sharing and backing up your data on page 35.
1
Finding information
To locate resources that provide product details, how-to information, and more, use this table.
ResourceContents
Quick Start
The Get Started app
IMPORTANT: The Get Started app requires an Internet
connection.
▲
Swipe left from the right edge of the Start screen to
display all apps, and then tap Get Started. Tap ,
and then select a topic.
HP support
For HP support, go to http://www.hp.com/support.
Safety & Comfort Guide
To access this guide:
▲
Swipe up from the middle of the Start screen, tap
HP Device Hub, and then tap User Guide.
Select your language if prompted to do so, and then
tap Safety & Comfort Guide.
‒ or –
▲
Go to http://www.hp.com/ergo.
IMPORTANT: You must be connected to the Internet
to access the latest version of the guide.
●
Overview of device setup and features
●
Detailed instructions and videos to help you learn about your
device.
●
Online chat with an HP technician
●
Support telephone numbers
●
HP service center locations
●
Proper workstation setup
●
Guidelines for posture and work habits that increase your comfort
and decrease your risk of injury
●
Electrical and mechanical safety information
Regulatory, Safety and Environmental Notices
To access this document:
▲
Swipe up from the middle of the Start screen, tap
HP Device Hub, and then tap User Guide.
Select your language if prompted to do so, and then
tap Regulatory, Safety and Environmental Notices.
IMPORTANT: You must be connected to the Internet
to access the latest version of the document.
Limited Warranty*
To access this document:
▲
Swipe up from the middle of the Start screen, tap
HP Device Hub, and then tap User Guide.
Select your language if prompted to do so, and then
tap Warranty.
‒ or –
▲
Go to http://www.hp.com/go/orderdocuments.
●
Important regulatory notices, including information about proper
battery disposal, if needed.
●
Specic warranty information about this device
2Chapter 1 Welcome
ResourceContents
IMPORTANT: You must be connected to the Internet
to access the latest version of the document.
*You can nd your HP Limited Warranty located with the user guides on your product. In some countries or regions, HP may provide the
HP Limited Warranty in the box. For countries or regions where the warranty is not provided in the box, you can nd it on the Web. To
access an online copy or order a printed copy of your warranty, go to http://www.hp.com/go/orderdocuments. For products purchased
in Asia Pacic, you can write to HP at POD, P.O. Box 161, Kitchener Road Post Oice, Singapore 912006. Include your product name and
your name, phone number, and postal address.
Finding information3
2Components
Locating hardware
To nd out what hardware is installed on your device:
1.Swipe up from the middle of the screen.
2.
Tap HP Device Hub.
Information about the system hardware components on your device is displayed.
Locating software
To nd out what software is installed on your device:
▲
Swipe left from the right edge of the Start screen to display all apps.
Locating help
The Get Started app provides detailed instructions, slideshows, and videos to help you learn about your
device.
IMPORTANT: The Get Started app requires an Internet connection.
▲
Swipe left from the right edge of the Start screen to display all apps, and then tap Get Started. Tap ,
and then select a topic.
NOTE: For additional information, tap to use the search feature.
4Chapter 2 Components
Front
Front5
ComponentDescription
(1)Power light
(2)Ambient light sensorDetects the light in the surrounding area and then adjusts the
(3)EarpieceProduces sound for phone calls.
(4)Audio-out (headphone)/Audio-in (microphone)
combo jack
●
Red: The battery is near depletion and is being charged.
This light will remain on until the battery is charged
enough for the device to be functional.
brightness of the display.
To set automatic brightness adjustment:
▲
Swipe down from the top of the screen, tap All
settings
, tap System, tap Display, and then follow the on-
screen instructions.
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust the
volume before using headphones, earbuds, or a headset. For
additional safety information, see the Regulatory, Safety and Environmental Notices.
To access this guide:
▲
Swipe up from the middle of the Start screen, tap
HP Device Hub, and then tap User Guide. Select your
language if prompted to do so, and then tap Regulatory,
Safety and Environmental Notices.
IMPORTANT: You must be connected to the Internet to access
the latest version of the document.
NOTE: When a device is connected to the jack, the external
speakers are disabled.
(5)Camera Records video and captures photographs.
(6)Iris cameraAllows iris recognition to unlock your device, instead of a PIN.
(7)Power button
6Chapter 2 Components
To use your camera:
▲
Tap on the Start screen.
For more information, see Using the camera on page 27.
For more information, see Using Windows Hello on page 38.
●
When the device is o, press the button for about 5
seconds until the device vibrates to turn on the device.
●
When the device is on, press the button briey to turn o
and lock the screen.
●
When the screen is o, press the button to display the lock
screen.
●
When the device is on, press and hold the button until the
slide down to power o message appears. Release the
button, and then swipe down to turn o the device.
ComponentDescription
NOTE: The device will power on when connected to a power
source.
(8)Volume up buttonIncreases speaker volume incrementally while you hold down
the button. The volume status bar appears when you press this
button. For more information, see Changing the volume
on page 29.
(9)Volume down buttonDecreases speaker volume incrementally while you hold down
the button. The volume status bar appears when you press this
button. For more information, see Changing the volume
on page 29.
(10)Internal microphoneTransmits sound for phone calls and records sound for other
applications on your device.
(11)SpeakerProduces sound.
(12)USB Type-C charging portConnects to the AC adapter to provide power to the device,
connects to the desk dock, or connects to any USB device with a
Type-C connector.
NOTE: Adapters (purchased separately) may be required.
(13)Nano SIM/MicroSD memory card readerSupports a nano subscriber identity module (SIM) card and a
microSD memory card in a dual-compartment tray. Select
products support two SIM cards. For installation instructions,
see Inserting nano SIM cards on page 10 or Inserting a
microSD memory card on page 35.
Place your ngernail in the small recess on the bottom of the
card tray and pull the tray out to remove it from the device.
NOTE: Your device has read/write support for microSD
memory cards up to 2 TB.
Front7
Back
ComponentDescription
(1)WWAN antennas*Send and receive wireless signals to communicate with wireless
wide area networks (WWANs).
(2)WLAN antennas*Send and receive wireless signals to communicate with wireless
local area networks (WLANs).
(3)CameraRecords video and captures photographs.
To use the camera:
▲
Tap on the Start screen.
For more details, see Using the camera on page 27.
(4)Flash and ashlightProvides light for photographs and videos, and can operate as a
ashlight.
For information about ash settings, see Using the camera
on page 27.
To access the ashlight:
▲
Swipe down from the top of the screen, tap Expand, and
then tap Flashlight.
Tap Flashlight again to turn o the ashlight.
8Chapter 2 Components
ComponentDescription
(5)Fingerprint readerAllows a ngerprint recognition to unlock your device instead of
a PIN.
For more details, see Using Windows Hello on page 38.
NOTE: The ngerprint reader may require additional software.
For more information, go to http://www.hp.com/support.
(6)NFC tapping area Allows you to share data and les with another device that has
Near Field Communications (NFC). Simply touching the devices
together. For more information, see Sharing or paying wirelessly
on page 17.
(7)Wireless charging areaAllows you to charge your device wirelessly. For more
information, see Using wireless charging on page 33.
(8)Accessory connectorConnects optional accessories that support Pogo pin connectors.
*The antennas are not visible from the outside of the device. For optimal transmission, keep the areas immediately around the
antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices
that applies to your country or region.
To access this guide:
▲
Swipe up from the middle of the screen, tap HP Device Hub, and then tap User Guide. Select your language if prompted to
do so, and then tap Regulatory, Safety and Environmental Notices.
IMPORTANT: You must be connected to the Internet to access the latest version of the document.
Back9
Labels
The labels for the device provide information you may need when you troubleshoot system problems or
travel internationally with the device.
IMPORTANT: Check the following locations for the labels described in this section: the back of the device,
the device box, and the electronic regulatory labels.
To access the electronic regulatory labels:
▲
Swipe up from the middle of the screen, tap HP Device Hub, and then tap Regulatory.
●
Service label—Provides important information to identify your device. When contacting support, you
will probably be asked for the serial number, IMEI number, and possibly for the product number or the
model number. Locate these numbers before you contact support.
●
Regulatory label(s)—Provide(s) regulatory information about the device.
●
Wireless certication label(s)—Provide(s) information about optional wireless devices and the approval
markings for the countries or regions in which the devices have been approved for use.
Installing nano SIM cards
Your device supports the following cards:
●
Nano SIM card—Connects the device to a cellular or mobile data network, allowing you to use the calling
and texting features on the device.
●
Secondary nano SIM card (select products only)—Connects the device to a cellular or mobile data
network. This card allows you to use a second phone number for the device’s calling and texting
features.
NOTE: Your device also supports a microSD memory card, which provides external storage. Use this card
with the Storage app; see Using Storage on page 36 for more information. You cannot use a second nano
SIM card at the same time you use a microSD memory card. Only one card can be installed in the second
compartment at a time. You can switch the cards.
Inserting nano SIM cards
NOTE: You can insert or remove a nano SIM card without turning o your device.
To insert a nano SIM card, follow these steps:
1.Place your ngernail in the small recess on the bottom of the card tray, pull out the tray (1), and then
remove it from the device.
NOTE: The nano SIM card in your device may look dierent from the illustration in this section.
2.Insert the nano SIM card (2) into the primary compartment, the one closest to the device.
NOTE: For select products, a second nano SIM card is supported. Continue to step 4 to install a second
SIM card.
10Chapter 2 Components
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