Hewlett Packard CZ245A User Manual

LASERJET ENTERPRISE M806

User Guide

M806x+M806dn

HP LaserJet Enterprise M806

User Guide

Copyright and License

© 2013 Copyright Hewlett-Packard
Development Company, L.P.

Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.

The information contained herein is subject to
change without notice.

The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.

Part number: CZ244-90904

Edition 1, 10/2013

Trademark Credits

®

, Adobe Photoshop®, Acrobat®, and

Adobe
PostScript

®

are trademarks of Adobe Systems

Incorporated.

Apple and the Apple logo are trademarks of
Apple Computer, Inc., registered in the U.S. and
other countries. iPod is a trademark of Apple
Computer, Inc. iPod is for legal or rightholder­authorized copying only. Don't steal music.

Microsoft®, Windows®, Windows® XP, and
Windows Vista® are U.S. registered trademarks
of Microsoft Corporation.

®

is a registered trademark of The Open

UNIX
Group.

Table of contents

1 Product introduction ..................................................................................................................................... 1

Product comparison .............................................................................................................................................. 2

Product views ........................................................................................................................................................ 4

Product front view ............................................................................................................................... 4

Product back view ............................................................................................................................... 5

Interface ports ..................................................................................................................................... 6

Control-panel view .............................................................................................................................. 7

Finishing accessory views ...................................................................................................................................... 9

Stapler/stacker .................................................................................................................................... 9

Stapler/stacker with hole punch ....................................................................................................... 10

Booklet maker ................................................................................................................................... 11

Product hardware setup and software installation ............................................................................................ 12

2 Paper trays ................................................................................................................................................. 13

Configure trays for paper type and size .............................................................................................................. 14

Configure a tray when loading paper ............................................................................................... 14

Configure a tray to match print job settings .................................................................................... 14

Configure a tray by using the control panel ..................................................................................... 14

Load Tray 1 .......................................................................................................................................................... 15

Load Tray 2 and Tray 3 ........................................................................................................................................ 19

Load Tray 4 and Tray 5 ........................................................................................................................................ 23

Configure the default staple location ................................................................................................................. 25

Configure the default hole punch location ......................................................................................................... 25

3 Parts, supplies, and accessories ................................................................................................................... 27

Order parts, accessories, and supplies ............................................................................................................... 28

Ordering ............................................................................................................................................. 28

Parts and supplies ............................................................................................................................. 28

Accessories ........................................................................................................................................ 30

Replace the toner cartridge ................................................................................................................................. 31

ENWW iii

4 Print ........................................................................................................................................................... 35

Print tasks (Windows) .......................................................................................................................................... 36

How to print (Windows) ..................................................................................................................... 36

Automatically print on both sides (Windows) .................................................................................. 37

Manually print on both sides (Windows) .......................................................................................... 39

Print multiple pages per sheet (Windows) ....................................................................................... 41

Select the paper type (Windows) ...................................................................................................... 43

Print tasks (Mac OS X) .......................................................................................................................................... 46

How to print (Mac OS X) ..................................................................................................................... 46

Automatically print on both sides (Mac OS X) .................................................................................. 46

Manually print on both sides (Mac OS X) .......................................................................................... 46

Print multiple pages per sheet (Mac OS X) ....................................................................................... 46

Select the paper type (Mac OS X) ...................................................................................................... 47

Store print jobs on the product ........................................................................................................................... 48

Create a stored job (Windows) .......................................................................................................... 48

Create a stored job (Mac OS X) .......................................................................................................... 50

Print a stored job ............................................................................................................................... 51

Delete a stored job ............................................................................................................................ 51

Mobile printing ..................................................................................................................................................... 52

HP ePrint ............................................................................................................................................ 52

HP ePrint software ............................................................................................................................ 52

AirPrint ............................................................................................................................................... 53

Print from the USB port ....................................................................................................................................... 54

Enable the USB port for printing ....................................................................................................... 54

Print USB documents ........................................................................................................................ 54

5 Manage the product ..................................................................................................................................... 55

HP Embedded Web Server ................................................................................................................................... 56

How to access the HP Embedded Web Server (EWS) ........................................................................ 56

HP Utility for Mac OS X ......................................................................................................................................... 57

Open HP Utility .................................................................................................................................. 57

HP Utility features ............................................................................................................................. 57

Use HP Web Jetadmin software .......................................................................................................................... 59

Economy settings ................................................................................................................................................ 60

Print with EconoMode ....................................................................................................................... 60

Set Sleep mode ................................................................................................................................. 60

Set the Sleep Schedule ...................................................................................................................... 61

Product security features .................................................................................................................................... 62

Security statements .......................................................................................................................... 62

IP Security .......................................................................................................................................... 62

Sign in to the product ........................................................................................................................ 62

iv ENWW

Assign a system password ................................................................................................................ 62

Encryption support: HP High Performance Secure Hard Disks ........................................................ 63

Software and firmware updates ......................................................................................................................... 64

6 Solve problems ........................................................................................................................................... 65

Restore factory-set defaults ............................................................................................................................... 66

Control panel help system .................................................................................................................................. 67

A “Cartridge is low” or “Cartridge is very low” message displays on the product control panel ...................... 68

Change the “Very Low” settings ....................................................................................................... 68

For products with fax capability ..................................................................................... 68

Order supplies ................................................................................................................................... 69

Product does not pick up paper or misfeeds ...................................................................................................... 70

The product does not pick up paper ................................................................................................. 70

The product picks up multiple sheets of paper ................................................................................ 70

The document feeder jams, skews, or picks up multiple sheets of paper ...................................... 70

Clear jams ............................................................................................................................................................ 72

Auto-navigation for clearing jams .................................................................................................... 72

Experiencing frequent or recurring paper jams? .............................................................................. 72

Clear jams in the front door .............................................................................................................. 73

Clear jams in Tray 1 ........................................................................................................................... 76

Clear jams in the right door ............................................................................................................... 79

Clear jams in Tray 2 and Tray 3 ......................................................................................................... 82

Clear jams in Tray 4 and Tray 5 ......................................................................................................... 83

Clear jams in the duplexer ................................................................................................................ 87

Clear jams in the left door (fuser area) ............................................................................................. 92

Clear jams in the output bin area ...................................................................................................... 95

Clear jams in the stapler/stacker accessory ..................................................................................... 97

Clear jams in the stapler/stacker ................................................................................... 97

Clear connection jams ..................................................................................................... 98

Clear Staple 1 jams ......................................................................................................... 99

Clear jams in the stapler/stacker with hole punch accessory ....................................................... 103

Clear top left door jams in the stapler/stacker with hole punch accessory ................ 103

Clear a connection jam in the stapler/stacker with hole punch accessory ................. 106

Clear Staple 1 jams ....................................................................................................... 110

Clear jams in the booklet maker accessory .................................................................................... 114

Clear jams in the front left door of the booklet maker ................................................ 114

Clear connection jams .................................................................................................. 117

Clear Staple 1 jams ....................................................................................................... 118

Clear staple jams in the booklet maker ....................................................................... 120

Improve print quality ......................................................................................................................................... 125

Print from a different software program ....................................................................................... 125

ENWW v

Check the paper-type setting for the print job ............................................................................... 125

Check the paper type setting (Windows) ..................................................................... 125

Check the paper type setting (Mac OS X) ..................................................................... 126

Check toner-cartridge status .......................................................................................................... 126

Print a cleaning page ...................................................................................................................... 127

Visually inspect the toner-cartridge ............................................................................................... 127

Check paper and the printing environment .................................................................................... 127

Use paper that meets HP specifications ...................................................................... 127

Check the environment ................................................................................................. 128

Check the EconoMode settings ....................................................................................................... 128

Try a different print driver .............................................................................................................. 129

Set the individual tray alignment ................................................................................................... 129

Solve wired network problems ......................................................................................................................... 131

Poor physical connection ................................................................................................................ 131

The computer is using the incorrect IP address for the product ................................................... 131

The computer is unable to communicate with the product ........................................................... 131

The product is using incorrect link and duplex settings for the network ...................................... 132

New software programs might be causing compatibility problems ............................................. 132

The computer or workstation might be set up incorrectly ............................................................ 132

The product is disabled, or other network settings are incorrect ................................................. 132

Index ........................................................................................................................................................... 133

vi ENWW

1 Product introduction

●

Product comparison

●

Product views

●

Finishing accessory views

●

Product hardware setup and software installation

For more information:

In the US, go to

Outside the US, go to
Troubleshooting. Enter the product name, and then select Search.

HP's all-inclusive help for your product includes the following information:

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

www.hp.com/support/ljM806.

www.hp.com/support. Select your country/region. Click Product Support &

ENWW 1

Product comparison

M806dn

CZ244A

Paper handling Tray 1 (100-sheet capacity)

Tray 2 and Tray 3 (500-sheet capacity each)

Tray 4 and Tray 5 (combined 3,500-sheet capacity)

Automatic duplex printing

500-sheet output bin

Connectivity 10/100/1000 Ethernet LAN connection with IPv4

Easy-access USB port for printing without a

Wireless direct accessory for “touch” printing from

Storage HP High-Performance Secure Hard Disk

Control-panel display and input Touchscreen control panel

Print Prints 55 pages per minute (ppm) on A4 and Letter-

Easy-access USB printing (no computer required)

and IPv6

computer and upgrading the firmware

mobile devices (optional on some printers)

size paper

M806x+

CZ245A

Wireless direct accessory for “touch” printing from

Mobile printing using the following:

Supported operating systems

Windows Vista, 32-bit and 64-bit

23

mobile devices (optional on some printers)

●

HP ePrint

●

HP ePrint software

●

HP ePrint Enterprise

●

HP ePrint Home & Biz

●

HP Printer Control

●

Google Cloud Print

●

AirPrint

Windows XP SP2 or later, 32-bit and 64-bit

NOTE: The software installer does not support the

64-bit version, but the print driver supports it.

NOTE: Microsoft retired mainstream support for

Windows XP in April 2009. HP will continue to
provide best-effort support for the discontinued XP
operating system.

1

NOTE: Windows Vista Starter is not supported by

the software installer or the print driver.

2 Chapter 1 Product introduction ENWW

M806dn

M806x+

Windows 7, 32-bit and 64-bit

Windows 8, 32-bit and 64-bit

NOTE: UPD PCL 5 is not supported for Windows 8.

Windows 2003 Server SP1 or later, 32-bit and 64-bit

NOTE: The software installer does not support the

64-bit version, but the print driver supports it.

NOTE: Microsoft retired mainstream support for

Windows Server 2003 in July 2010. HP will continue
to provide best-effort support for the discontinued
Server 2003 operating system.

Windows Server 2008, 32-bit and 64-bit

Windows Server 2008 R2, 64-bit

Windows Server 2012, 64-bit

NOTE: UPD PCL 5 is not supported for Windows

Server 2012.

Mac OS X 10.6, 10.7 Lion, and 10.8 Mountain Lion

1

The HP ePrint Software supports the following operating systems: Windows® XP SP2 or greater (32-bit) up to ePrint Software
version 3; Windows Vista® (32-bit and 64-bit); Windows 7 (32-bit and 64-bit); Windows 8 (32-bit and 64-bit); and Mac OS X versions

10.6, 10.7 Lion, and 10.8 Mountain Lion.

2

The list of supported operating systems applies to the Windows PCL 6, UPD PCL 6, UPD PCL 5, UPD PS, and Mac print drivers and to
the in-box software installation CD. For a current list of supported operating systems, go to
all-inclusive help for your product. If you are located outside the US, go to
Product Support & Troubleshooting, enter the product name, and then select Search.

3

The HP Software Installer CD for Windows and Mac installs the HP PCL 6 discrete driver and .NET 3.5 SP1 for Windows operating

www.hp.com/support, select a country/region, click

systems, the .NET 4.0 for Windows 8 and Windows Server 2012, and the Mac driver and Mac Utility for the Mac operating systems.
Other optional software is also included on the installation CD.

CZ244A

CZ245A

www.hp.com/support/ljM806 for HP's

ENWW Product comparison 3

Product views

●

Product front view

●

Product back view

●

Interface ports

●

Control-panel view

Product front view

1

2 3 4

14

5

13

6

12

11
10

9

1 Hardware integration pocket (for connecting accessory and third-party devices)

2 Control panel with color touchscreen display (tilts up for easier viewing)

3 Top output bin

4 Easy-access USB port (for printing without a computer)

7

8

NOTE: An administrator must enable this port before use. See

5Tray 1

6 Right-side door (access for clearing jams)

7 Lower-right door (access for clearing jams)

8Tray 4

9Tray 5

10 Tray 3

11 Tray 2

12 On/off button

13 Front door (access to the toner cartridge)

14 Straight-through output bin

4 Chapter 1 Product introduction ENWW

Print from the USB port on page 54.

Product back view

5

4

3

2

1 Left door (access to the fuser and the duplexer)

2 Power connection

3 Connection for an optional finishing accessory

4 Model and serial number label

5 Formatter (contains the interface ports)

1

ENWW Product views 5

Interface ports

1 USB port for connecting external USB devices (this port might be covered)

2 Hi-Speed USB 2.0 printing port

3 Local area network (LAN) Ethernet (RJ-45) network port

1
2

3

4

NOTE: For Easy-access USB printing, use the USB port near the control panel.

4 Foreign interface harness (for connecting third-party devices)

6 Chapter 1 Product introduction ENWW

Control-panel view

The Home screen provides access to the product features and indicates the current status of the product.

You can return to the Home screen at any time by touching the Home button on the left side of the product
control panel. You can also touch the Home button in the upper-left corner of most screens.

NOTE: HP regularly updates features that are available in the product firmware. To take advantage of the

most current features, update the product firmware. To download the most recent firmware update file, go
to

www.hp.com/support/ljM806 for HP's all-inclusive help for your product. If you are located outside the US,

go to

www.hp.com/support, select a country/region, click Product Support & Troubleshooting, enter the

product name, and then select Search.

NOTE: The features that appear on the Home screen can vary, depending on the product configuration.

12
11

1 2 3 4 5 6 7 8

9

10

1 HP logo or Home button

2 Stop button Touch the Stop button to pause the current job. The Job Status screen opens, and then you can

3 Sign In or Sign Out

button

4 Product status The status line provides information about the overall product status.

5 Language Selection

button

6 Sleep button Touch the Sleep button to put the product into Sleep mode.

7 Network button Touch the Network button to find information about the network connection.

8 Help button Touch the Help button to open the embedded help system.

9 Scroll bar Touch the up or down arrows on the scroll bar to see the complete list of available features.

On any screen other than the Home screen, the HP logo changes to a Home

Home

cancel or continue the job.

Touch the Sign In button to access secured features.

Touch the Sign Out button to sign out of the product if you have signed in for access to secured
features. After you sign out, the product restores all options to the default settings.

Touch the Language Selection button to select the language for the control-panel display.

button to return to the Home screen.

button. Touch the

ENWW Product views 7

10 Features Depending on the product configuration, the features that appear in this area can include any of the

11 Home button and light Touch to return to the product Home screen at any time.

12 Refresh button Touch the Refresh button to clear changes and restore the default settings.

following items:

●

Quick Sets

●

Retrieve from USB

●

Retrieve from Device Memory

●

Job Status

●

Supplies

●

Trays

●

Administration

●

Device Maintenance

8 Chapter 1 Product introduction ENWW

Finishing accessory views

●

Stapler/stacker

●

Stapler/stacker with hole punch

●

Booklet maker

Stapler/stacker

2 3 4 5

1

6

1 Stapler/stacker output bins

2 Stapler/stacker output slot

3 Front door

4Top cover

5 Upper release latch

6Stapler 1

7 Lower release latch

7

ENWW Finishing accessory views 9

Stapler/stacker with hole punch

2 3 4 5

1

1 Stapler/stacker output bins

2 Stapler/stacker output slot

6

7

8

9

3 Front door

4Top cover

5 Upper release latch

6 Hole punch

7 Chad collector

8Stapler 1

9 Lower release latch

10 Chapter 1 Product introduction ENWW

Booklet maker

3

4 5 6 7

8

9

10

2

1

1 Booklet output bin

2 Booklet output slot

3 Stapler/stacker output bins

4 Stapler/stacker output slot

5 Front door

6Top cover

7 Upper release latch

8Stapler 1

9 Upper paper delivery guide

10 Lower paper delivery guide

11 Saddle-stitch carriage, access to stapler 2 and stapler 3

11

12

13

12 Paper-advancement knobs for clearing jams

13 Lower release latch

ENWW Finishing accessory views 11

Product hardware setup and software installation

For basic setup instructions, see the Hardware Installation Guide that came with the product. For additional
instructions, go to HP support on the Web.

In the US, go to

Outside the US, follow these steps:

1. Go to

2. Select your country/region.

3. Click Product Support & Troubleshooting.

4. Enter the product name, and then select Search.

Select your product to find the following support:

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

www.hp.com/support/ljM806 for HP's all-inclusive help for your product.

www.hp.com/support.

12 Chapter 1 Product introduction ENWW

2 Paper trays

●

Configure trays for paper type and size

●

Load Tray 1

●

Load Tray 2 and Tray 3

●

Load Tray 4 and Tray 5

●

Configure the default staple location

●

Configure the default hole punch location

For more information:

In the US, go to

Outside the US, go to
Troubleshooting. Enter the product name, and then select Search.

HP's all-inclusive help for your product includes the following information:

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

www.hp.com/support/ljM806.

www.hp.com/support. Select your country/region. Click Product Support &

ENWW 13

Configure trays for paper type and size

The product automatically prompts you to configure a tray for type and size in the following situations:

●

When you load paper into the tray

●

When you specify a particular tray or paper type for a print job through the print driver or a software
program and the tray is not configured to match the print-job’s settings

NOTE: The prompt does not display if you are printing from Tray 1, and Tray 1 is configured for the Any Size

paper size and the Any Type paper type settings. In this situation, if the print job does not specify a tray, the
product prints from Tray 1, even if the paper type and size settings in the print job do not match the paper
loaded in Tray 1.

Configure a tray when loading paper

1. Load paper in the tray.

2. The tray configuration message displays on the product control panel.

3. Touch the OK button to accept the detected type and size, or touch the Modify button to choose a

different paper size or type.

4. Select the correct type and size, and then touch the OK button.

Configure a tray to match print job settings

1. In the software program, specify the source tray, the paper size, and the paper type.

2. Send the job to the product.

If the tray needs to be configured, a tray configuration message displays on the product control panel.

3. Load the tray with the specified type and size of paper, and then close the tray.

4. Touch the OK button to accept the detected type and size, or touch the Modify button to choose a

different paper size or type.

5. Select the correct type and size, and then touch the OK button.

Configure a tray by using the control panel

You can also configure the trays for type and size without a prompt from the product.

1. From the Home screen on the product control panel, scroll to and touch the Trays button.

2. Touch the line for the tray that you want to configure, and then touch the Modify button.

3. Select the paper type and size from the lists of options.

4. Touch the OK button to save your selection.

14 Chapter 2 Paper trays ENWW

Load Tray 1

CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.

1. Open Tray 1.

2. Pull out the tray extension to support the paper.

3. Load paper in the tray. See Table 2-1 Tray 1

paper orientation on page 16.

TIP: To achieve the highest print-quality, HP

recommends that you load the paper long-edge
first.

ENWW Load Tray 1 15

4. Make sure that the paper fits under the fill line on

the paper guides.

5. Adjust the side guides so that they lightly touch

the paper stack, but do not bend it.

Table 2-1 Tray 1 paper orientation

Paper type Image orientation Duplex mode How to load paper

Preprinted, letterhead, or
labels

Portrait 1-sided printing Face-up

Top edge toward the back of the product

16 Chapter 2 Paper trays ENWW

Table 2-1 Tray 1 paper orientation (continued)

Paper type Image orientation Duplex mode How to load paper

Automatic 2-sided printing Face-up

Top edge toward the back of the product

Prepunched Portrait 1-sided printing Face-down

Holes towards the right of the tray

Preprinted or letterhead Landscape 1-sided printing Face-up

Top edge toward the back of the product

ENWW Load Tray 1 17

Table 2-1 Tray 1 paper orientation (continued)

Paper type Image orientation Duplex mode How to load paper

Automatic 2-sided printing Face-up

Top edge toward the back of the product

Envelopes Short edge of the envelope

feeding into the product

1-sided printing Face-up

Top edge toward the back of the product

18 Chapter 2 Paper trays ENWW

Load Tray 2 and Tray 3

NOTE: The procedure to load paper for Tray 3 is the same as for Tray 2. Only Tray 2 is shown here.

1. Open the tray.

NOTE: Do not open this tray while it is in use.

2. Adjust the paper-length and paper-width guides

by squeezing the adjustment latches and sliding
the guides to the size of the paper being used.

3. Load paper into the tray. Check the paper to

verify the guides lightly touch the stack, but do
not bend it.

NOTE: To prevent jams, do not overfill the tray.

Be sure that the top of the stack is below the tray
full indicator.

NOTE: If the tray is not adjusted correctly, an

error message might appear during printing or
the paper might jam.

ENWW Load Tray 2 and Tray 3 19

4. Close the tray.

Y

X

5. The control panel shows the tray’s paper type

and size. If the configuration is not correct, follow
the instructions on the control panel to change
the type or size.

6. For custom-size paper, you need to specify the X

and Y dimensions for the paper when the prompt
displays on the product control panel.

Table 2-2 Tray 2 and Tray 3 paper orientation

Paper type Image orientation Duplex mode How to load paper

Preprinted or letterhead Portrait 1-sided printing Face-down

Top edge at the back of the tray

20 Chapter 2 Paper trays ENWW

Table 2-2 Tray 2 and Tray 3 paper orientation (continued)

Paper type Image orientation Duplex mode How to load paper

Automatic 2-sided printing Face-up

Top edge at the back of the tray

Landscape 1-sided printing Face-down

Bottom edge toward the right side of the tray

Automatic 2-sided printing Face-up

Bottom edge toward the right side of the tray

ENWW Load Tray 2 and Tray 3 21

Table 2-2 Tray 2 and Tray 3 paper orientation (continued)

Paper type Image orientation Duplex mode How to load paper

Prepunched Portrait 1-sided printing Holes toward the right side of the tray

Automatic 2–sided printing Holes toward the left side of the tray

22 Chapter 2 Paper trays ENWW

Load Tray 4 and Tray 5

Tray 4 and Tray 5 support only A4 and Letter-size paper.

1. Open the right and left sides of the tray.

2. On each side, adjust the paper-size lever to the

correct position for the paper you are using.

ENWW Load Tray 4 and Tray 5 23

3. Load full reams of paper into each side of the

tray. The right side holds 1,500 sheets of paper.
The left side holds 2,000 sheets of paper.

NOTE: For best results, load full reams of

paper. Avoid dividing reams into smaller sections.

4. Close the right and left sides of the tray.

24 Chapter 2 Paper trays ENWW

Configure the default staple location

1. From the Home screen on the product control panel, scroll to and touch the Administration button.

2. Open the following menus:

●

Stapler/Stacker Settings

●

Stapling

3. Select a staple location from the list of options, and then touch the Save button. The following options

are available:

●

None

●

Top left

●

Top right

●

Two left

●

Two right

●

Two top

●

Two top or left

NOTE: For documents with portrait orientation, the staples are on the left. For documents with

landscape orientation, the staples are on the top.

Configure the default hole punch location

1. From the Home screen on the product control panel, scroll to and touch the Administration button.

2. Open the following menus:

●

Stapler/Stacker Settings

●

Hole Punching

3. Select a hole punch location from the list of options, and then touch the Save button. The following

options are available:

●

None

●

Two left or top

●

Two left

●

Top right

●

Two top

●

Two bottom

●

Three left

●

Three right

ENWW Configure the default staple location 25

●

Three top

●

Three bottom

NOTE: For documents with portrait orientation, the holes are on the left. For documents with

landscape orientation, the holes are on the top.

26 Chapter 2 Paper trays ENWW

3 Parts, supplies, and accessories

●

Order parts, accessories, and supplies

●

Replace the toner cartridge

For more information:

In the US, go to

Outside the US, go to
Troubleshooting. Enter the product name, and then select Search.

HP's all-inclusive help for your product includes the following information:

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

www.hp.com/support/ljM806.

www.hp.com/support. Select your country/region. Click Product Support &

ENWW 27

Order parts, accessories, and supplies

Ordering

Order supplies and paper www.hp.com/go/suresupply

Order genuine HP parts or accessories

Order through service or support providers Contact an HP-authorized service or support provider.

Order using the HP Embedded Web Server (EWS) To access, in a supported Web browser on your computer, enter

www.hp.com/buy/parts

the product IP address or host name in the address/URL field. The
EWS contains a link to the HP SureSupply Web site, which
provides options for purchasing Original HP supplies.

Parts and supplies

The following parts are available for the product.

●

Parts listed as Mandatory self-replacement are to be installed by customers, unless you are willing to
pay HP service personnel to perform the repair. For these parts, on-site or return-to-depot support is
not provided under the HP product warranty.

●

Parts listed as Optional self-replacement can be installed by HP service personnel at your request for
no additional charge during the product warranty period.

Item Description Self-replacement options Part number

Maintenance Kit 110V Preventive maintenance kit that

includes the following items:

●

Replacement 110 Volt fuser

Mandatory C2H67A

●

Replacement transfer roller

●

Replacement pickup, feed, and
separation rollers for Tray 2
and Tray 3

●

Replacement pickup and feed
rollers for the High-capacity
input feeder (Tray 4 and Tray

5)

Maintenance Kit 220V Preventive maintenance kit that

includes the following items:

●

Replacement 220 Volt fuser

●

Replacement transfer roller

●

Replacement pickup, feed, and
separation rollers for Tray 2
and Tray 3

●

Replacement pickup and feed
rollers for the High-capacity
input feeder (Tray 4 and Tray

5)

Mandatory C2H57A

28 Chapter 3 Parts, supplies, and accessories ENWW

Item Description Self-replacement options Part number

Tray 2-5 Roller Kit Replacement pickup and feed rollers

that fit Trays 2, 3, 4, and 5 (order
one kit for each tray)

Tray 1 roller kit Replacement pickup and feed rollers

for Tray 1

110V Fuser Kit Replacement 110 Volt fuser Mandatory CF367-67905

220V Fuser Kit Replacement 220 Volt fuser Mandatory CF367-67906

Transfer Roller Kit Replacement transfer roller Mandatory CF367-67907

HCI Kit Replacement high-capacity input

feeder and stand

Stapler/Stacker Kit Replacement Stapler/Stacker

finishing accessory

Stapler/Stacker 2/3 Hole Punch Kit Replacement Stapler/Stacker with

Hole Punch finishing accessory, 2 or
3 hole version for countries/regions
that use imperial measurements

Stapler/Stacker 2/4 Hole Punch Kit Replacement Stapler/Stacker with

Hole Punch finishing accessory, 2 or
4 hole version for countries/regions
that use metric measurements

Booklet Maker Kit Replacement Booklet Maker

finishing accessory

Mandatory CF367-67903

Mandatory CF367-67904

Mandatory C3F79-37901

Mandatory CZ994-67901

Mandatory CZ995-67901

Mandatory CZ996-67901

Mandatory CZ285-67901

Limiter, Torque Kit Replacement separation-roller

torque limiter for Tray 2 or Tray 3
(order one kit for each tray)

Staple Cartridge Refill Kit Replacement staple cartridge for

Stapler 1 in the Stapler/Stacker,
Stapler/Stacker with Hole Punch, or
the Booklet Maker

2000-Staple Cartridge Kit (2-pack) Replacement set of staple cartridges

for Stapler 2 and 3 in the Booklet
Maker

Black Toner Cartridge Replacement high-capacity toner

cartridge

USB Wireless Print Server Kit Replacement HP Jetdirect ew2500

wireless print server

512 MB DIMM Kit Replacement 512 MB DIMM Mandatory CF306-67901

Control Panel Assembly Kit Replacement control-panel

assembly

Formatter Kit Replacement formatter Mandatory CF367-67912

HDD Replacement Kit Replacement hard disk drive Optional CF367-67913

Mandatory CF367-67908

Mandatory C8091A

Mandatory CC383A

Mandatory CF325X

Mandatory J8026-67901

Mandatory CZ245-67901

ENWW Order parts, accessories, and supplies 29

Accessories

Item Description Part number

HP LaserJet Stapler/Stacker Stapler/stacker finishing accessory CZ994A

HP LaserJet Stapler/Stacker with 2/3 hole punch Stapler/stacker with hole punch finishing accessory

for countries/regions that use imperial
measurements

HP LaserJet Stapler/Stacker with 2/4 hole punch Stapler/stacker with hole punch finishing accessory

HP LaserJet Booklet Maker/Finisher Booklet maker finishing accessory CZ285A

HP LaserJet 3,500-sheet High-Capacity Input
Feeder and Stand

HP Jetdirect ew2500 Wireless Print Server USB wireless print server J8026A

HP Jetdirect 2800w NFC & Wireless Direct Accessory Wireless direct accessory for “touch” printing from

HP 1GB DIMM Optional memory module CF306AX

for countries/regions that use metric
measurements

Optional tray to increase paper capacity C3F79A

mobile devices

CZ995A

CZ996A

J8029A

30 Chapter 3 Parts, supplies, and accessories ENWW

Replace the toner cartridge

When a toner cartridge approaches the end of useful life, you are prompted to order a replacement. You can
continue printing with the current cartridge until redistributing the toner no longer yields acceptable print
quality.

The following illustration shows the toner-cartridge components.

Figure 3-1 Toner cartridge components, back view

2

1 Imaging drum

CAUTION: Do not touch the green roller. Doing so can damage the cartridge.

2 Memory chip

CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water. Hot

water sets toner into fabric.

NOTE: Information about recycling used toner cartridges is on the toner cartridge box.

1. Open the front door. Make sure that the door is

completely open.

1

ENWW Replace the toner cartridge 31

2. Push the button on the lever, and then rotate the

toner-cartridge lever to the down position.

3. Grasp the handle of the used toner cartridge and

pull out to remove it.

4. Remove the new toner cartridge from its

protective bag.

32 Chapter 3 Parts, supplies, and accessories ENWW

5. Align the toner cartridge with its slot, and then

insert the toner cartridge into the product. The
toner cartridge will drop slightly when it is in
place.

6. Push the button on the lever, and then rotate the

toner-cartridge lever to the up position.

7. Close the front door.

ENWW Replace the toner cartridge 33

34 Chapter 3 Parts, supplies, and accessories ENWW

4Print

●

Print tasks (Windows)

●

Print tasks (Mac OS X)

●

Store print jobs on the product

●

Mobile printing

●

Print from the USB port

For more information:

In the US, go to

Outside the US, go to
Troubleshooting. Enter the product name, and then select Search.

HP's all-inclusive help for your product includes the following information:

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

www.hp.com/support/ljM806.

www.hp.com/support. Select your country/region. Click Product Support &

ENWW 35

Print tasks (Windows)

How to print (Windows)

The following procedure describes the basic printing process for Windows.

1. From the software program, select the Print option.

2. Select the product from the list of printers, and then select Properties or Preferences (the name varies

for different software programs).

3. Click or tap the tabs in the print driver to configure the available options.

4. Click or tap the OK button to return to the Print dialog box. Select the number of copies to print from

this screen.

5. Click or tap the OK button to print the job.

36 Chapter 4 Print ENWW

Automatically print on both sides (Windows)

NOTE: Your print driver might look different than what is shown here, but the steps are the same.

1. From the software program, select the Print

option.

2. Select the product from the list of printers, and

then select Properties or Preferences (the name
varies for different software programs).

3. Click the Finishing tab.

ENWW Print tasks (Windows) 37

4. Select the Print on both sides check box. Click

the OK button to close the Document Properties
dialog box.

5. In the Print dialog box, click the OK button to

print the job.

38 Chapter 4 Print ENWW

Manually print on both sides (Windows)

NOTE: Your print driver might look different than what is shown here, but the steps are the same.

1. From the software program, select the Print

option.

2. Select the product from the list of printers, and

then select Properties or Preferences (the name
varies for different software programs).

3. Click the Finishing tab.

ENWW Print tasks (Windows) 39

4. Select the Print on both sides check box. Click

the OK button to print the first side of the job.

5. Retrieve the printed stack from the output bin,

and then place it with the printed-side facing up
in Tray 1.

6. If prompted, touch the appropriate control panel

button to continue.

40 Chapter 4 Print ENWW

Print multiple pages per sheet (Windows)

NOTE: Your print driver might look different than what is shown here, but the steps are the same.

1. From the software program, select the Print

option.

2. Select the product from the list of printers, and

then select Properties or Preferences (the name
varies for different software programs).

3. Click the Finishing tab.

ENWW Print tasks (Windows) 41

4. Select the number of pages per sheet from the

Pages per sheet drop-down list.

5. Select the correct Print page borders, Page

order, and Orientation options. Click the OK

button to close the Document Properties dialog
box.

6. In the Print dialog box, click the OK button to

print the job.

42 Chapter 4 Print ENWW

Select the paper type (Windows)

NOTE: Your print driver might look different than what is shown here, but the steps are the same.

1. From the software program, select the Print

option.

2. Select the product from the list of printers, and

then select Properties or Preferences (the name
varies for different software programs).

3. Click the Paper/Quality tab.

ENWW Print tasks (Windows) 43

4. From the Paper type drop-down list, click the

More... option.

5. Expand the list of Type is: options.

6. Expand the category of paper types that best

describes your paper.

44 Chapter 4 Print ENWW

7. Select the option for the type of paper you are

using, and then click the OK button.

8. Click the OK button to close the Document

Properties dialog box. In the Print dialog box,

click the OK button to print the job.

ENWW Print tasks (Windows) 45

Print tasks (Mac OS X)

How to print (Mac OS X)

The following procedure describes the basic printing process for Mac OS X.

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. Open the menus drop-down list or click Show Details, and then select other menus to adjust the print

settings.

4. Click the Print button.

Automatically print on both sides (Mac OS X)

NOTE: This feature is available if you install the HP print driver. It might not be available if you are using

AirPrint.

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. Open the menus drop-down list or click Show Details, and then click the Layout menu.

4. Select a binding option from the Two-Sided drop-down list.

5. Click the Print button.

Manually print on both sides (Mac OS X)

NOTE: This feature is available if you install the HP print driver. It might not be available if you are using

AirPrint.

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select this product.

3. Open the menus drop-down list or click Show Details, and then click the Manual Duplex menu.

4. Click the Manual Duplex box, and select a binding option.

5. Click the Print button.

6. Go to the product, and remove any blank paper that is in Tray 1.

7. Retrieve the printed stack from the output bin and place it with the printed-side facing down in the input

tray.

8. If prompted, touch the appropriate control panel button to continue.

Print multiple pages per sheet (Mac OS X)

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

46 Chapter 4 Print ENWW

3. Open the menus drop-down list or click Show Details, and then click the Layout menu.

4. From the Pages per Sheet drop-down list, select the number of pages that you want to print on each

sheet.

5. In the Layout Direction area, select the order and placement of the pages on the sheet.

6. From the Borders menu, select the type of border to print around each page on the sheet.

7. Click the Print button.

Select the paper type (Mac OS X)

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. Open the menus drop-down list or click Show Details, and then click the Finishing menu.

4. Select a type from the Media-type drop-down list.

5. Click the Print button.

ENWW Print tasks (Mac OS X) 47

Store print jobs on the product

Create a stored job (Windows)

You can store jobs on the product so you can print them at any time.

NOTE: Your print driver might look different than what is shown here, but the steps are the same.

1. From the software program, select the Print

option.

2. Select the product from the list of printers, and

then select Properties or Preferences (the name
varies for different software programs).

3. Click the Job Storage tab.

48 Chapter 4 Print ENWW

4. Select a Job Storage Mode option.

●

Proof and Hold: Print and proof one copy of
a job, and then print more copies.

●

Personal Job: The job does not print until
you request it at the product control panel.
For this job-storage mode, you can select
one of the Make Job Private/Secure options.
If you assign a personal identification
number (PIN) to the job, you must provide
the required PIN at the control panel. If you
encrypt the job, you must provide the
required password at the control panel.

●

Quick Copy: Print the requested number of
copies of a job and store a copy of the job in
the product memory so you can print it again
later.

●

Stored Job: Store a job on the product and
allow other users to print the job at any time.
For this job-storage mode, you can select
one of the Make Job Private/Secure options.
If you assign a personal identification
number (PIN) to the job, the person who
prints the job must provide the required PIN
at the control panel. If you encrypt the job,
the person who prints the job must provide
the required password at the control panel.

ENWW Store print jobs on the product 49

5. To use a custom user name or job name, click the

Custom button, and then enter the user name or

the job name.

Select which option to use if another stored job
already has that name:

●

Use Job Name + (1-99): Append a unique
number to the end of the job name.

●

Replace Existing File: Overwrite the existing
stored job with the new one.

6. Click the OK button to close the Document

Properties dialog box. In the Print dialog box,
click the OK button to print the job.

Create a stored job (Mac OS X)

You can store jobs on the product so you can print them at any time.

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then

click the Job Storage menu.

4. In the Mode drop-down list, select the type of stored job.

●

Proof and Hold: Print and proof one copy of a job, and then print more copies.

●

Personal Job: The job does not print until you request it at the product control panel. If you assign
a personal identification number (PIN) to the job, you must provide the required PIN at the control
panel.

50 Chapter 4 Print ENWW

●

Quick Copy: Print the requested number of copies of a job and store a copy of the job in the
product memory so you can print it again later.

●

Stored Job: Store a job on the product and allow other users to print the job at any time. If you
assign a personal identification number (PIN) to the job, the person who prints the job must
provide the required PIN at the control panel.

5. To use a custom user name or job name, click the Custom button, and then enter the user name or the

job name.

Select which option to use if another stored job already has that name.

●

Use Job Name + (1-99): Append a unique number to the end of the job name.

●

Replace Existing File: Overwrite the existing stored job with the new one.

6. If you selected the Stored Job or Personal Job option in step 3, you can protect the job with a PIN. Type

a 4-digit number in the Use PIN to Print field. When other people attempt to print this job, the product
prompts them to enter this PIN number.

7. Click the Print button to process the job.

Print a stored job

Use the following procedure to print a job that is stored in the product memory.

1. From the Home screen on the product control panel, scroll to and touch the Retrieve from Device

Memory button.

2. Select the name of the folder where the job is stored.

3. Select the name of the job. If the job is private or encrypted, enter the PIN or password.

4. Adjust the number of copies, and then touch the Start

Delete a stored job

When you send a stored job to the product memory, the product overwrites any previous jobs with the same
user and job name. If a job is not already stored under the same user and job name, and the product needs
additional space, the product might delete other stored jobs starting with the oldest. You can change the
number of jobs that the product can store from the General Settings menu on the product control panel.

Use this procedure to delete a job that is stored in the product memory.

1. From the Home screen on the product control panel, scroll to and touch the Retrieve from Device

Memory button.

2. Select the name of the folder where the job is stored.

3. Select the name of the job, and then touch the Delete button.

4. If the job is private or encrypted, enter the PIN or the password, and then touch the Delete button.

button to print the job.

ENWW Store print jobs on the product 51

Mobile printing

HP offers multiple Mobile and ePrint solutions to enable wireless printing to an HP printer from a laptop,
tablet, smartphone, or other mobile device. To determine the best choice for your needs, go to

go/LaserJetMobilePrinting (English only).

HP ePrint

Use HP ePrint to print documents by sending them as an email attachment to the product's email address
from any email enabled device.

NOTE: The product might require a firmware update to use this feature.

To use HP ePrint, the product must meet these requirements:

●

The product must be connected to a wired or wireless network and have Internet access.

●

HP Web Services must be enabled on the product, and the product must be registered with
HP Connected.

1. Type the product IP address into the address line of a Web browser to open the HP Embedded Web

Server.

2. Click the HP Web Services tab.

3. Select the option to enable Web Services.

www.hp.com/

NOTE: Enabling Web Services might take several minutes.

4. Go to www.hpconnected.com to create an HP ePrint account and complete the setup process.

For more information, go to
product.

HP ePrint software

The HP ePrint software makes it easy to print from a desktop or laptop computer to any HP ePrint-capable
product. After installing the software, open the Print option from within your application, and then select HP
ePrint from the installed printers list. This software makes it easy to find HP ePrint-enabled products that
are registered to your HP Connected account. The target HP product can be at your desk or in a remote
location, such as a branch office or across the globe.

For Windows, the HP ePrint software also supports traditional direct IP printing to local network printers on
the network (LAN or WAN) to supported PostScript® products.

Go to

www.hp.com/go/eprintsoftware for drivers and information.

NOTE: The HP ePrint software is a PDF workflow utility for Mac, and is not technically a print driver. HP

ePrint software for Mac supports print paths only through HP Connected and does not support direct IP
printing to local network printers.

www.hp.com/go/support to review additional support information for your

52 Chapter 4 Print ENWW

AirPrint

Direct printing using Apple’s AirPrint is supported for iOS 4.2 or later. Use AirPrint to print directly to the
product from an iPad, iPhone (3GS or later), or iPod touch (third generation or later) in the following
applications:

●

Mail

●

Photos

●

Safari

●

iBooks

●

Select third-party applications

To use AirPrint, the product must be connected to the same wireless network as the Apple device. For more
information about using AirPrint and about which HP products are compatible with AirPrint, go to

www.hp.com/go/airprint.

NOTE: AirPrint does not support USB connections.

ENWW Mobile printing 53

Print from the USB port

This product features easy-access USB printing, so you can quickly print files without sending them from a
computer. The product accepts standard USB flash drives in the USB port on the front of the product. You can
print the following types of files:

●

.pdf

●

.prn

●

.pcl

●

.ps

●

.cht

Enable the USB port for printing

Before you can use this feature, you must enable the USB port. Use the following procedure to enable the
port from the product control-panel menus:

1. From the Home screen on the product control panel, scroll to and touch the Administration button.

2. Open the following menus:

●

General Settings

●

Enable Retrieve from USB

3. Select the Enable option, and then touch the Save button.

Print USB documents

1. Insert the USB flash drive into the easy-access USB port.

NOTE: You might need to remove the cover from the USB port. Pull the cover straight out to remove it.

2. The product detects the USB flash drive. Touch the OK button to access the drive, or, if prompted, select

the Retrieve from USB option from the list of available applications. The Retrieve from USB screen
opens.

3. Select the name of the document that you want to print.

NOTE: The document might be in a folder. Open folders as necessary.

4. To adjust the number of copies, touch the Copies field, and then use the keypad to select the number of

copies.

5. Touch the Start

button to print the document.

54 Chapter 4 Print ENWW

5 Manage the product

●

HP Embedded Web Server

●

HP Utility for Mac OS X

●

Use HP Web Jetadmin software

●

Economy settings

●

Product security features

●

Software and firmware updates

For more information:

In the US, go to

Outside the US, go to
Troubleshooting. Enter the product name, and then select Search.

HP's all-inclusive help for your product includes the following information:

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

www.hp.com/support/ljM806.

www.hp.com/support. Select your country/region. Click Product Support &

ENWW 55

HP Embedded Web Server

Use the HP Embedded Web Server to manage printing functions from your computer instead of the product
control panel.

●

View product status information

●

Determine the remaining life for all supplies and order new ones

●

View and change tray configurations

●

View and change the product control-panel menu configuration

●

View and print internal pages

●

Receive notification of product and supplies events

●

View and change network configuration

The HP Embedded Web Server works when the product is connected to an IP-based network. The HP
Embedded Web Server does not support IPX-based product connections. You do not have to have Internet
access to open and use the HP Embedded Web Server.

When the product is connected to the network, the HP Embedded Web Server is automatically available.

How to access the HP Embedded Web Server (EWS)

1. Identify the product IP address or host name. If the Network button is visible on the Home screen on

the product control panel, touch that button to display the address. Otherwise, follow these steps to
print or view the product configuration page:

a. From the Home screen on the product control panel, scroll to and touch the Administration button.

b. Open the following menus:

●

Reports

●

Configuration/Status Pages

●

Configuration Page

c. Touch the Print or View button.

d. Find the IP address or host name on the Jetdirect page.

2. In a supported Web browser on your computer, enter the product IP address or host name in the

address/URL field.

To use the HP Embedded Web Server, your browser must meet the following requirements:

●

Windows: Microsoft Internet Explorer 5.01 or later or Netscape 6.2 or later

●

Mac OS X: Safari or Firefox using Bonjour or an IP address

●

Linux: Netscape Navigator only

●

HP-UX 10 and HP-UX 11: Netscape Navigator 4.7

56 Chapter 5 Manage the product ENWW

HP Utility for Mac OS X

Use the HP Utility for Mac OS X to check product status or to view or change product settings from your
computer.

You can use the HP Utility when the product is connected with a USB cable or is connected to a TCP/IP-based
network.

Open HP Utility

From the Finder, click Applications, click Hewlett-Packard, and then click HP Utility.

If HP Utility is not included in the Utilities list, use the following procedure to open it:

1. At the computer, open the Apple

& Fax icon or the Print & Scan icon.

2. Select the product in the left side of the window.

3. Click the Options & Supplies button.

4. Click the Utility tab.

5. Click the Open Printer Utility button.

HP Utility features

The HP Utility toolbar is at the top of every page. It includes these items:

●

Devices: Click this button to show or hide Mac products found by the HP Utility in the Printers pane at
the left side of the screen.

●

All Settings: Click this button to return to the HP Utility main page.

●

Applications: Click this button to manage which HP tools or utilities appear in the Dock.

●

HP Support: Click this button to open a browser and go to the HP support Web site for the product.

●

Supplies: Click this button to open the HP SureSupply Web site.

●

Registration: Click this button to open the HP registration Web site.

menu, click the System Preferences menu, and then click the Print

●

Recycling: Click this button to open the HP Planet Partners Recycling Program Web site.

HP Utility consists of pages that you open by clicking in the All Settings list. The following table describes the
tasks that you can perform with HP Utility.

Menu Item Description

Information and Support Supplies Status Shows the product supplies status and provides links for ordering

Device Information Shows information about the currently selected product.

File Upload Transfers files from the computer to the product.

Upload Fonts Transfers font files from the computer to the product.

HP Connected Accesses the HP Connected Web site.

ENWW HP Utility for Mac OS X 57

supplies online.

Menu Item Description

Update Firmware Transfers a firmware update file to the product.

NOTE: This option is available only after you open the View menu and

select the Show Advanced Options item.

Commands Sends special characters or print commands to the product after the print

Printer Settings Supplies Management Configures how the product should behave when supplies are nearing the

Trays Configuration Changes the default tray settings.

Output Devices Manages settings for optional output accessories.

Duplex Mode Turns on the automatic two-sided printing mode.

Protect Direct Ports Disables printing over USB or parallel ports.

Stored Jobs Manages print jobs that are stored on the product hard disk.

Network Settings Configures the network settings, such as the IPv4 and IPv6 settings.

Additional Settings Provides access to the HP Embedded Web Server.

job.

NOTE: This option is available only after you open the View menu and

select the Show Advanced Options item.

end of their estimated life.

58 Chapter 5 Manage the product ENWW

Use HP Web Jetadmin software

HP Web Jetadmin is an award-winning, industry-leading tool for efficiently managing a wide variety of
networked HP products, including printers, multifunction products, and digital senders. This single solution
allows you to remotely install, monitor, maintain, troubleshoot, and secure your printing and imaging
environment — ultimately increasing business productivity by helping you save time, control costs, and
protect your investment.

HP Web Jetadmin upgrades are periodically made available to provide support for specific product features.
Go to

www.hp.com/go/webjetadmin and click the Self Help and Documentation link to learn more about

upgrades.

ENWW Use HP Web Jetadmin software 59

Economy settings

●

Print with EconoMode

●

Set Sleep mode

●

Set the Sleep Schedule

Print with EconoMode

This product has an EconoMode option for printing drafts of documents. Using EconoMode can use less toner.
However, using EconoMode can also reduce print quality.

HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply
might outlast the mechanical parts in the toner cartridge. If print quality begins to degrade and is no longer
acceptable, consider replacing the toner cartridge.

NOTE: If this option is not available in your print driver, you can set it using the product control panel.

Configure EconoMode from the print driver

1. From the software program, select the Print option.

2. Select the product, and then click the Properties or Preferences button.

3. Click the Paper/Quality tab.

4. Click the EconoMode check box to enable the feature, and then click OK.

Configure EconoMode from the product control panel

1. From the Home screen on the product control panel, scroll to and touch the Administration button.

2. Open the following menus:

●

General Settings

●

Print Quality

3. Scroll to and select EconoMode.

4. Touch On or Off to enable or disable the feature, and then touch Save.

Set Sleep mode

1. From the Home screen on the product control panel, scroll to and touch the Administration button.

2. Open the following menus:

●

General Settings

●

Energy Settings

●

Sleep Timer Settings

3. Touch Sleep Mode/Auto Off After to select the option.

4. Select the appropriate time period, and then touch the Save button.

60 Chapter 5 Manage the product ENWW

Set the Sleep Schedule

NOTE: You must configure the date and time settings before you can use the Sleep Schedule feature.

1. From the Home screen on the product control panel, scroll to and touch the Administration button.

2. Open the following menus:

●

General Settings

●

Date/Time Settings

3. Open the Date/Time Format menu and configure the following settings:

●

Date Format

●

Time Format

4. Touch the Save button.

5. Open the Date/Time menu and configure the following settings:

●

Date/Time

●

Time Zone

If you are in an area that uses daylight savings time, select the Adjust for Daylight Savings box.

6. Touch the Save button.

7. Touch the back-arrow button to return to the Administration screen.

8. Open the following menus:

●

General Settings

●

Energy Settings

●

Sleep Schedule

9. Touch the Add

10. Configure the following settings:

●

Time

●

Event Days

11. Touch the OK button, and then touch the Save button.

button, and then select the type of event to schedule: Wake or Sleep.

ENWW Economy settings 61

Product security features

●

Security statements

●

IP Security

●

Sign in to the product

●

Assign a system password

●

Encryption support: HP High Performance Secure Hard Disks

Security statements

The product supports security standards and recommended protocols that help you keep the product secure,
protect critical information on your network, and simplify the way you monitor and maintain the product.

For in-depth information about HP's secure imaging and printing solutions, visit

secureprinting. The site provides links to white papers and FAQ documents about security features.

IP Security

IP Security (IPsec) is a set of protocols that control IP-based network traffic to and from the product. IPsec
provides host-to-host authentication, data integrity, and encryption of network communications.

For products that are connected to the network and have an HP Jetdirect print server, you can configure IPsec
by using the Networking tab in the HP Embedded Web Server.

Sign in to the product

Some features on the product control panel can be secured so that unauthorized people cannot use them.
When a feature is secured, the product prompts you to sign in before you can use it. You can also sign in
without waiting for a prompt by touching the Sign In button on the Home screen.

Typically, you use the same user name and password that you use to sign in to your computer on the
network. Consult the network administrator for this product if you have questions about which credentials to
use.

After you have signed in to the product, a Sign Out button displays on the control panel. To maintain security
for the product, touch the Sign Out button when you have finished using the product.

Assign a system password

www.hp.com/go/

Assign an administrator password for access to the product and the HP Embedded Web Server so that
unauthorized users cannot change the product settings.

1. Open the HP Embedded Web Server by entering the product IP address into the address line of a Web

browser.

2. Click the Security tab.

3. Open the General Security menu.

4. In the Username field, enter the name to associate with the password.

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5. Enter the password in the New Password field, and then enter it again in the Verify Password field.

NOTE: If you are changing an existing password, you must first enter the existing password in the Old

Password field.

6. Click the Apply button. Make note of the password and store it in a safe place.

Encryption support: HP High Performance Secure Hard Disks

The hard disk provides hardware-based encryption so you can securely store sensitive data without
impacting product performance. This hard disk uses the latest Advanced Encryption Standard (AES) and has
versatile time-saving features and robust functionality.

Use the Security menu in the HP Embedded Web Server to configure the disk.

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Software and firmware updates

HP regularly updates features that are available in the product firmware. To take advantage of the most
current features, update the product firmware. Download the most recent firmware update file from the
Web:

●

In the US, go to

www.hp.com/support/ljM806. Click Drivers & Software.

●

Outside the US, go to
the product name (for example, “LaserJet M575”), and then select Search.

www.hp.com/support. Select your country/region. Click Drivers & Software. Enter

64 Chapter 5 Manage the product ENWW

6 Solve problems

●

Restore factory-set defaults

●

Control panel help system

●

A “Cartridge is low” or “Cartridge is very low” message displays on the product control panel

●

Product does not pick up paper or misfeeds

●

Clear jams

●

Improve print quality

●

Solve wired network problems

For more information:

In the US, go to

Outside the US, go to
Troubleshooting. Enter the product name, and then select Search.

HP's all-inclusive help for your product includes the following information:

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

www.hp.com/support/ljM806.

www.hp.com/support. Select your country/region. Click Product Support &

ENWW 65

Restore factory-set defaults

1. From the Home screen on the product control panel, scroll to and touch the Administration button.

2. Open the following menus:

●

General Settings

●

Restore Factory Settings

3. A verification message advises that completing the reset function might result in loss of data. Touch the

Reset button to complete the process.

NOTE: The product restarts automatically after the reset operation completes.

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Control panel help system

The product has a built-in Help system that explains how to use each screen. To open the Help system, touch
the Help

For some screens, the Help opens to a global menu where you can search for specific topics. You can browse
through the menu structure by touching the buttons in the menu.

Some Help screens include animations that guide you through procedures, such as clearing jams.

For screens that contain settings for individual jobs, the Help opens to a topic that explains the options for
that screen.

button in the upper-right corner of the screen.

If the product alerts you of an error or warning, touch the Help
the problem. The message also contains instructions to help solve the problem.

button to open a message that describes

ENWW Control panel help system 67

A “Cartridge is low” or “Cartridge is very low” message displays on the product control panel

Cartridge is low: The product indicates when a toner cartridge level is low. Actual toner cartridge life

remaining may vary. Consider having a replacement available to install when print quality is no longer
acceptable. The toner cartridge does not need to be replaced now.

Cartridge is very low: The product indicates when the toner cartridge level is very low. Actual toner cartridge
life remaining may vary. Consider having a replacement available to install when print quality is no longer
acceptable. The toner cartridge does not need to be replaced now unless the print quality is no longer
acceptable.

Once an HP toner cartridge has reached Very Low, HP’s Premium Protection Warranty on that toner cartridge
has ended.

Change the “Very Low” settings

You can change the way the product reacts when supplies reach the Very Low state. You do not have to re­establish these settings when you install a new toner cartridge.

1. From the Home screen on the product control panel, scroll to and touch Supplies.

2. Open the following menus:

●

Manage Supplies

●

Supply Settings

●

Black Cartridge or Color Cartridges

●

Very Low Settings

3. Select one of the following options:

●

Select the Stop option to set the product to stop printing when the cartridge reaches the Very Low
threshold.

●

Select the Prompt to continue option to set the product to stop printing when the cartridge
reaches the Very Low threshold. You can acknowledge the prompt or replace the cartridge to
resume printing.

●

Select the Continue option to set the product to alert you that the cartridge is very low, and to
continue printing beyond the Very Low setting without interaction. This can result in
unsatisfactory print quality.

For products with fax capability

When the product is set to the Stop or Prompt to continue option, there is some risk that faxes will not print
when the product resumes printing. This can occur if the product has received more faxes than the memory
can hold while the product is waiting.

The product can print faxes without interruption when it passes the Very Low threshold if you select the

Continue option for the toner cartridge, but print quality might degrade.

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Order supplies

Order supplies and paper www.hp.com/go/suresupply

Order through service or support providers Contact an HP-authorized service or support provider.

Order using the HP Embedded Web Server (EWS) To access, in a supported Web browser on your computer, enter

the product IP address or host name in the address/URL field. The
EWS contains a link to the HP SureSupply Web site, which
provides options for purchasing Original HP supplies.

ENWW A “Cartridge is low” or “Cartridge is very low” message displays on the product control panel 69

Product does not pick up paper or misfeeds

●

The product does not pick up paper

●

The product picks up multiple sheets of paper

●

The document feeder jams, skews, or picks up multiple sheets of paper

The product does not pick up paper

If the product does not pick up paper from the tray, try these solutions.

1. Open the product and remove any jammed sheets of paper.

2. Load the tray with the correct size of paper for your job.

3. Make sure the paper size and type are set correctly on the product control panel.

4. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to

the appropriate indentation in the tray.

5. Check the product control panel to see if the product is waiting for you to acknowledge a prompt to feed

the paper manually. Load paper, and continue.

6. The rollers above the tray might be contaminated. Clean the rollers with a lint-free cloth dampened

with warm water.

The product picks up multiple sheets of paper

If the product picks up multiple sheets of paper from the tray, try these solutions.

1. Remove the stack of paper from the tray and flex it, rotate it 180 degrees, and flip it over. Do not fan

the paper. Return the stack of paper to the tray.

2. Use only paper that meets HP specifications for this product.

3. Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a different package.

4. Make sure the tray is not overfilled. If it is, remove the entire stack of paper from the tray, straighten

the stack, and then return some of the paper to the tray.

5. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to

the appropriate indentation in the tray.

6. Make sure the printing environment is within recommended specifications.

The document feeder jams, skews, or picks up multiple sheets of paper

NOTE: This information applies to MFP products only.

●

The original might have something on it, such as staples or self-adhesive notes, that must be removed.

●

Check that all rollers are in place and that the roller-access cover inside the document feeder is closed.

●

Make sure that the top document-feeder cover is closed.

●

The pages might not be placed correctly. Straighten the pages and adjust the paper guides to center the
stack.

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●

The paper guides must be touching the sides of the paper stack to work correctly. Make sure that the
paper stack is straight and the guides are against the paper stack.

●

The document feeder input tray or output bin might contain more than the maximum number of pages.
Make sure the paper stack fits below the guides in the input tray, and remove pages from the output
bin.

●

Verify that there are no pieces of paper, staples, paper clips, or other debris in the paper path.

●

Clean the document-feeder rollers and the separation pad. Use compressed air or a clean, lint-free cloth
moistened with warm water. If misfeeds still occur, replace the rollers.

●

From the Home screen on the product control panel, scroll to and touch the Supplies button. Check the
status of the document-feeder kit, and replace it if necessary.

ENWW Product does not pick up paper or misfeeds 71

Clear jams

Auto-navigation for clearing jams

The auto-navigation feature assists you in clearing jams by providing step-by-step instructions on the
control panel. When you complete a step, the product displays instructions for the next step until you have
completed all steps in the procedure.

Experiencing frequent or recurring paper jams?

To reduce the number of paper jams, try these solutions.

1. Use only paper that meets HP specifications for this product.

2. Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a different package.

3. Use paper that has not previously been printed or copied on.

4. Make sure the tray is not overfilled. If it is, remove the entire stack of paper from the tray, straighten

the stack, and then return some of the paper to the tray.

5. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides so

they are touching the paper stack without bending it.

6. Make sure that the tray is fully inserted in the product.

7. If you are printing on heavy, embossed, or perforated paper, use the manual feed feature and feed

sheets one at a time.

8. From the Home screen on the product control panel, scroll to and touch the Trays button. Verify that the

tray is configured correctly for the paper type and size.

9. Make sure the printing environment is within recommended specifications.

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Clear jams in the front door

1. Open the front door. Make sure that the door is

completely open.

2. Push the button on the lever, and then rotate the

toner-cartridge lever to the down position.

3. Grasp the handle of the toner cartridge and pull

out to remove it.

ENWW Clear jams 73

4. Turn the green knob counter-clockwise, and then

remove the jammed paper.

5. Align the toner cartridge with its slot, and then

insert the toner cartridge into the product. The
toner cartridge will drop slightly when it is in
place.

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6. Push the button on the lever, and then rotate the

toner-cartridge lever to the up position.

7. Close the front door.

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Clear jams in Tray 1

1. If jammed paper is visible in Tray 1, clear the jam

by pressing the jam release button under the tray
and gently pulling the paper straight out.

2. If you cannot remove the paper, or if no jammed

paper is visible in Tray 1, open the right door.

3. If jammed paper is in the Tray 1 feed area, lift the

jam access cover and remove the paper.

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4. Pull the jam-access cover lever out, and then lift

it to open it.

5. Gently pull the paper out of the pickup area.

ENWW Clear jams 77

6. Pull the jam-access cover lever out, and then

lower it to close it.

7. Close the right door.

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Clear jams in the right door

1. Open the right door.

2. If there is jammed paper in the door, lift the jam

access-cover, and then gently pull the paper
straight out.

3. If there is jammed paper visible at the bottom of

the door, gently pull it straight down.

ENWW Clear jams 79

4. Pull the jam-access cover lever out, and then lift

it to open it.

5. Gently pull the paper out of the pickup area.

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6. Pull the jam-access cover lever out, and then

lower it to close it.

7. Close the right door.

ENWW Clear jams 81

Clear jams in Tray 2 and Tray 3

NOTE: The procedure to clear jams for Tray 3 is the same as for Tray 2. Only Tray 2 is shown here.

1. Open the tray.

2. Remove any jammed or damaged sheets of

paper.

3. Reinsert and close the tray.

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Clear jams in Tray 4 and Tray 5

1. Open the right and left trays.

NOTE: You do not need to load both trays at the

same time.

2. Remove the paper from the trays and discard any

damaged sheets.

3. Above the right-side tray, press the green button

to release the jam-access plate.

ENWW Clear jams 83

4. If jammed paper is in the feed area, pull it down

to remove it.

5. Push up on the jam-access plate to close it.

6. Load full reams of paper into each side of the

tray. The right side holds 1,500 sheets of paper.
The left side holds 2,000 sheets of paper.

NOTE: For best results, load full reams of

paper. Avoid dividing reams into smaller sections.

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7. Close the right and left trays.

8. Open the jam-access door on the right side of the

high-capacity tray cabinet.

ENWW Clear jams 85

9. Remove any jammed paper.

10. Close the jam-access door on the right side of the

high-capacity tray cabinet.

NOTE: If after clearing the jam the product

control panel displays a message that there is no
paper in the tray or the tray is over filled, remove
the tray and look behind it for any remaining
paper.

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Clear jams in the duplexer

1. Pull the release handle on the top of the finishing

accessory, and then slide the finisher away from
the product until it stops.

2. Open the left door.

3. Lift the jam access cover on the duplexer.

ENWW Clear jams 87

4. Gently remove any jammed or damaged paper

from this area by pulling it out of the product.

5. Press down on the latch to release the duplexer.

6. Pull the duplexer straight out of the product until

it stops.

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7. Lift the first jam-access cover, and then remove

any jammed paper.

8. Lift the second jam-access cover, and then

remove any jammed paper.

9. Open the front door.

ENWW Clear jams 89

10. Remove any jammed paper from the opening

below the toner-cartridge area.

11. Close the front door.

12. Slide the duplexer into the slot until it locks into

place.

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13. Close the left door.

14. Attach the finishing accessory.

ENWW Clear jams 91

Clear jams in the left door (fuser area)

WARNING! The fuser can be hot while the product is in use.

1. Lift the release handle on the top of the finishing

accessory, and then slide the finisher away from
the product until it stops.

2. Open the left door of the product.

3. Push down to release the latch on the duplexer.

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