Hewlett Packard B5L54A User Manual

User Guide

Color LaserJet Enterprise MFP M577

www.hp.com/support/colorljM577MFP

M577dn M577f M577zM577c

HP Color LaserJet Enterprise MFP M577

User Guide

Trademark Credits

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 1, 11/2015

Adobe®, Adobe Photoshop®, Acrobat®, and PostScrip Incorpor

Apple and the Apple logo are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. iPod is a trademark of Apple Computer, Inc. iPod is for legal or rightholderauthorized copying only. Don't steal music.

Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.

UNIX® is a registered trademark of The Open Group.

t® are trademarks of Adobe Systems

ated.

Table of contents

1 Printer overview ............................................................................................................................................ 1

Printer views .......................................................................................................................................................... 2

Printer front view ................................................................................................................................ 2

Printer back view ................................................................................................................................. 3

Interface ports ..................................................................................................................................... 4

Control-panel view .............................................................................................................................. 5

Printer specications ............................................................................................................................................. 7

Technical specications ....................................................................................................................... 7

Supported operating systems .......................................................................................................... 10

Mobile printing solutions .................................................................................................................. 12

Printer dimensions ............................................................................................................................ 13

Power consumption, electrical specications, and acoustic emissions ........................................... 15

Operating-environment range .......................................................................................................... 15

Printer hardware setup and software installation .............................................................................................. 16

2 Paper trays ................................................................................................................................................. 17

Load paper to Tray 1 (multipurpose tray) ........................................................................................................... 18

Introduction ....................................................................................................................................... 18

Tray 1 paper orientation ................................................................................................................... 20

Use alternative letterhead mode ...................................................................................................... 21

Enable Alternative Letterhead Mode by using the printer control-panel menus .......... 21

Load paper to Trays 2, 3, 4, and 5 ....................................................................................................................... 22

Introduction ....................................................................................................................................... 22

Tray 2 and the 550-sheet trays paper orientation ........................................................................... 24

Use alternative letterhead mode ...................................................................................................... 25

Enable Alternative Letterhead Mode by using the printer control-panel menus .......... 25

Load and print envelopes .................................................................................................................................... 26

Introduction ....................................................................................................................................... 26

Print envelopes .................................................................................................................................. 26

Envelope orientation ......................................................................................................................... 26

Load and print labels ........................................................................................................................................... 27

Introduction ....................................................................................................................................... 27

ENWW iii

Manually feed labels ......................................................................................................................... 27

Use the convenience stapler (f, c, and z models) ................................................................................................ 29

3 Supplies, accessories, and parts ................................................................................................................... 31

Order supplies, accessories, and parts ................................................................................................................ 32

Ordering ............................................................................................................................................. 32

Supplies and accessories .................................................................................................................. 32

Customer self-repair parts ................................................................................................................ 33

Replace the toner cartridges ............................................................................................................................... 36

Introduction ....................................................................................................................................... 36

Toner-cartridge information ............................................................................................................. 36

Remove and replace the cartridges .................................................................................................. 37

Replace the toner-collection unit ........................................................................................................................ 41

Introduction ....................................................................................................................................... 41

Remove and replace the toner-collection unit ................................................................................. 41

Replace the staple cartridge (f, c, and z models) ................................................................................................ 44

Introduction ....................................................................................................................................... 44

Remove and replace the staple cartridge ......................................................................................... 44

4 Print ........................................................................................................................................................... 47

Print tasks (Windows) .......................................................................................................................................... 48

How to print (Windows) ..................................................................................................................... 48

Automatically print on both sides (Windows) ................................................................................... 50

Manually print on both sides (Windows) ........................................................................................... 50

Print multiple pages per sheet (Windows) ........................................................................................ 51

Select the paper type (Windows) ...................................................................................................... 51

Additional print tasks ........................................................................................................................ 52

Print tasks (OS X) ................................................................................................................................................. 53

How to print (OS X) ............................................................................................................................ 53

Automatically print on both sides (OS X) .......................................................................................... 53

Manually print on both sides (OS X) .................................................................................................. 53

Print multiple pages per sheet (OS X) ............................................................................................... 54

Select the paper type (OS X) ............................................................................................................. 54

Additional print tasks ........................................................................................................................ 54

Store print jobs on the printer to print later or print privately ........................................................................... 56

Introduction ....................................................................................................................................... 56

Create a stored job (Windows) .......................................................................................................... 56

Create a stored job (OS X) .................................................................................................................. 58

Print a stored job ............................................................................................................................... 58

Delete a stored job ............................................................................................................................ 59

Mobile printing ..................................................................................................................................................... 60

iv ENWW

Introduction ....................................................................................................................................... 60

HP ePrint via email ............................................................................................................................ 60

HP ePrint software ............................................................................................................................ 61

AirPrint ............................................................................................................................................... 61

Android embedded printing .............................................................................................................. 61

Wi-Fi Direct and NFC Printing ............................................................................................................ 62

Print from the USB port ....................................................................................................................................... 64

Introduction ....................................................................................................................................... 64

Enable the USB port for printing ....................................................................................................... 64

Print USB documents ........................................................................................................................ 65

5 Copy ........................................................................................................................................................... 67

Make a copy .......................................................................................................................................................... 68

Copy on both sides (duplex) ................................................................................................................................ 69

Additional copy tasks ........................................................................................................................................... 70

6 Scan ........................................................................................................................................................... 71

Set up Scan to Email ............................................................................................................................................ 72

Introduction ....................................................................................................................................... 72

Before you begin ............................................................................................................................... 72

Method one: Use the E-mail Setup page ........................................................................................... 73

Method two: Use the E-mail Setup Wizard ....................................................................................... 79

Set up Send to E-mail to use Oice 365 Outlook ............................................................................. 81

Introduction .................................................................................................................... 81

Congure the outgoing email server (SMTP) to send an email from an Oice 365

Outlook account .............................................................................................................. 81

Solve problems with email ................................................................................................................ 82

Problems with sending email ......................................................................................... 82

Check the SMTP server setup ......................................................................................... 82

Set up Scan to Network Folder ............................................................................................................................ 84

Introduction ....................................................................................................................................... 84

Before you begin ............................................................................................................................... 84

Method one: Use the Save to Network Folder Setup page ............................................................... 85

Step one: Enable the Scan to Network Folder feature and congure the default

job options ...................................................................................................................... 85

Notication settings ..................................................................................... 85

Folder Settings ............................................................................................. 86

Scan Settings ................................................................................................ 86

File Settings .................................................................................................. 88

Step two: Set up a Quick Set ........................................................................................... 89

Provide the Quick Set name, description, and options for starting ............ 89

ENWW v

Congure the destination folder for scanned documents ........................... 89

Summary ...................................................................................................... 91

Method two: Use the Save to Network Folder Quick Set Wizard ...................................................... 91

Problems with sending to a network folder ..................................................................................... 93

Set up Scan to USB Drive ..................................................................................................................................... 94

Introduction ....................................................................................................................................... 94

Enable Scan to USB Drive .................................................................................................................. 94

Congure default scan options ......................................................................................................... 94

Congure the default le name settings .......................................................................................... 96

Set up Scan to SharePoint® (Flow models only) ................................................................................................. 98

Introduction ....................................................................................................................................... 98

Enable Scan to SharePoint® .............................................................................................................. 98

Scan and save a le directly to a Microsoft SharePoint® site ........................................................... 99

Create a Quick Set .............................................................................................................................................. 101

Scan and send to email ...................................................................................................................................... 103

Introduction ..................................................................................................................................... 103

Scan and send a document to email ............................................................................................... 103

Scan and send to network folder ...................................................................................................................... 104

Introduction ..................................................................................................................................... 104

Scan and save the document to a folder ........................................................................................ 104

Scan and send to USB Flash Drive ..................................................................................................................... 105

Introduction ..................................................................................................................................... 105

Scan and save the document to a USB ash drive ......................................................................... 105

Additional scan tasks ......................................................................................................................................... 106

7 Fax ........................................................................................................................................................... 107

Set up fax ........................................................................................................................................................... 108

Introduction ..................................................................................................................................... 108

Set up fax by using the printer control panel ................................................................................. 108

Change fax congurations ................................................................................................................................ 109

Fax dialing settings ......................................................................................................................... 109

General fax send settings ............................................................................................................... 110

Fax receive settings ......................................................................................................................... 111

Send a fax .......................................................................................................................................................... 113

Additional fax tasks ........................................................................................................................................... 114

8 Manage the printer .................................................................................................................................... 115

Advanced conguration with HP Embedded Web Server (EWS) ....................................................................... 116

Introduction ..................................................................................................................................... 116

How to access the HP Embedded Web Server (EWS) ...................................................................... 116

HP Embedded Web Server features ................................................................................................ 117

vi ENWW

Information tab ............................................................................................................. 117

General tab .................................................................................................................... 118

Copy/Print tab ............................................................................................................... 119

Scan/Digital Send tab ................................................................................................... 120

Fax tab ........................................................................................................................... 121

Troubleshooting tab ..................................................................................................... 121

Security tab ................................................................................................................... 122

HP Web Services tab ..................................................................................................... 122

Networking tab ............................................................................................................. 123

Other Links list .............................................................................................................. 124

Advanced conguration with HP Utility for OS X .............................................................................................. 125

Open HP Utility ................................................................................................................................ 125

HP Utility features ........................................................................................................................... 125

Congure IP network settings ........................................................................................................................... 127

Printer sharing disclaimer ............................................................................................................... 127

View or change network settings ................................................................................................... 127

Rename the printer on a network ................................................................................................... 127

Manually congure IPv4 TCP/IP parameters from the control panel ............................................. 128

Manually congure IPv6 TCP/IP parameters from the control panel ............................................. 128

Link speed and duplex settings ...................................................................................................... 129

Printer security features ................................................................................................................................... 131

Introduction ..................................................................................................................................... 131

Security statements ........................................................................................................................ 131

Assign an administrator password ................................................................................................. 131

IP Security ....................................................................................................................................... 132

Lock the formatter .......................................................................................................................... 132

Encryption support: HP High Performance Secure Hard Disks ...................................................... 132

Energy-conservation settings ........................................................................................................................... 133

Introduction ..................................................................................................................................... 133

Optimize speed or energy usage .................................................................................................... 133

Set the sleep timer and congure the printer to use 1 watt or less of power ............................... 133

Set the sleep schedule .................................................................................................................... 134

HP Web Jetadmin ............................................................................................................................................... 136

Software and rmware updates ........................................................................................................................ 137

9 Solve problems .......................................................................................................................................... 139

Customer support .............................................................................................................................................. 140

Control panel help system ................................................................................................................................. 141

Reset factory settings ....................................................................................................................................... 142

Introduction ..................................................................................................................................... 142

Method one: Reset factory settings from the printer control panel .............................................. 142

ENWW vii

Method two: Reset factory settings from the HP Embedded Web Server (network-connected

printers only) ................................................................................................................................... 142

A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ...................... 143

Change the “Very Low” settings ..................................................................................................... 143

For products with fax capability ................................................................................... 143

Order supplies ................................................................................................................................. 144

Printer does not pick up paper or misfeeds ...................................................................................................... 145

Introduction ..................................................................................................................................... 145

The printer does not pick up paper ................................................................................................. 145

The printer picks up multiple sheets of paper ................................................................................ 147

The document feeder jams, skews, or picks up multiple sheets of paper ..................................... 151

Clean the pickup rollers and separation pad in the document feeder ........................................... 152

Clear paper jams ................................................................................................................................................ 154

Introduction ..................................................................................................................................... 154

Jam locations .................................................................................................................................. 155

Auto-navigation for clearing jams .................................................................................................. 156

Experiencing frequent or recurring paper jams? ............................................................................ 156

Clear paper jams in the document feeder ...................................................................................... 157

Clear paper jams in Tray 1 ............................................................................................................... 160

Clear paper jams in Tray 2 ............................................................................................................... 162

Clear paper jams in the optional 550-sheet trays .......................................................................... 166

Clear paper jams in the right door and the fuser area .................................................................... 171

Clear paper jams in the output bin .................................................................................................. 176

Improve print quality ......................................................................................................................................... 177

Introduction ..................................................................................................................................... 177

Print from a dierent software program ........................................................................................ 177

Check the paper-type setting for the print job ............................................................................... 177

Check the paper type setting (Windows) ..................................................................... 177

Check the paper type setting (OS X) ............................................................................. 178

Check toner-cartridge status .......................................................................................................... 178

Clean the printer .............................................................................................................................. 178

Print a cleaning page .................................................................................................... 178

Check the scanner glass for dirt and smudges ............................................................ 179

Visually inspect the toner cartridge ................................................................................................ 180

Check paper and the printing environment .................................................................................... 180

Step one: Use paper that meets HP specications ...................................................... 180

Step two: Check the environment ................................................................................ 181

Step three: Set the individual tray alignment .............................................................. 181

Adjust color settings (Windows) ..................................................................................................... 181

Print and interpret the print quality page ...................................................................................... 182

Calibrate the printer to align the colors .......................................................................................... 183

viii ENWW

Try a dierent print driver ............................................................................................................... 183

Improve copy image quality .............................................................................................................................. 185

Check the scanner glass for dirt and smudges ............................................................................... 185

Calibrate the scanner ...................................................................................................................... 186

Check the paper settings ................................................................................................................ 187

Check the paper size and type conguration ............................................................... 187

Select the tray to use for the copy ............................................................................... 187

Check the image-adjustment settings ........................................................................................... 187

Optimize copy quality for text or pictures ...................................................................................... 188

Edge-to-edge copying ..................................................................................................................... 188

Clean the pickup rollers and separation pad in the document feeder ........................................... 188

Improve scan image quality .............................................................................................................................. 191

Check the scanner glass for dirt and smudges ............................................................................... 191

Check the resolution settings ......................................................................................................... 192

Check the color settings .................................................................................................................. 193

Check the image-adjustment settings ........................................................................................... 193

Optimize scan quality for text or pictures ...................................................................................... 194

Check the output-quality settings .................................................................................................. 194

Clean the pickup rollers and separation pad in the document feeder ........................................... 194

Improve fax image quality ................................................................................................................................. 197

Check the scanner glass for dirt and smudges ............................................................................... 197

Check the send-fax resolution settings .......................................................................................... 198

Check the image-adjustment settings ........................................................................................... 199

Optimize fax quality for text or pictures ......................................................................................... 199

Check the error-correction settings ................................................................................................ 200

Check the t-to-page setting ......................................................................................................... 200

Clean the pickup rollers and separation pad in the document feeder ........................................... 200

Send to a dierent fax machine ...................................................................................................... 202

Check the sender's fax machine ...................................................................................................... 202

Solve wired network problems .......................................................................................................................... 204

Introduction ..................................................................................................................................... 204

Poor physical connection ................................................................................................................ 204

The computer is using the incorrect IP address for the printer ...................................................... 204

The computer is unable to communicate with the printer ............................................................. 204

The printer is using incorrect link and duplex settings for the network ........................................ 205

New software programs might be causing compatibility problems .............................................. 205

The computer or workstation might be set up incorrectly ............................................................. 205

The printer is disabled, or other network settings are incorrect ................................................... 205

Solve fax problems ............................................................................................................................................ 206

Checklist for solving fax problems .................................................................................................. 206

What type of phone line are you using? ....................................................................... 206

ENWW ix

Are you using a surge-protection device? .................................................................... 206

Are you using a phone company voice-messaging service or an answering

machine? ....................................................................................................................... 206

Does your phone line have a call-waiting feature? ...................................................... 207

Check fax accessory status ........................................................................................... 207

General fax problems ...................................................................................................................... 208

The fax failed to send ................................................................................................... 208

An Out of Memory status message displays on the printer control panel .................. 208

Print quality of a photo is poor or prints as a gray box ................................................ 208

You touched the Stop button to cancel a fax, but the fax was still sent ...................... 208

No fax address book button displays ........................................................................... 208

Not able to locate the Fax settings in HP Web Jetadmin ............................................. 208

The header is appended to the top of the page when the overlay option is enabled . 208

A mix of names and numbers is in the recipients box .................................................. 208

A one-page fax prints as two pages ............................................................................. 208

A document stops in the document feeder in the middle of faxing ............................ 209

The volume for sounds coming from the fax accessory is too high or too low ........... 209

Index ........................................................................................................................................................... 211

x ENWW

1 Printer overview

●

Printer views

●

Printer specications

●

Printer hardware setup and software installation

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/

support/colorljM577MFP.

HP's all-inclusive help for the printer includes the following information:

●

Install and congure

●

Learn and use

●

Solve problems

●

Download software and rmware updates

●

Join support forums

●

Find warranty and regulatory information

ENWW 1

Printer views

1 2

●

Printer front view

●

Printer back view

●

Interface ports

●

Control-panel view

Printer front view

1 Document-feeder cover (access for clearing jams)

2 Document-feeder input tray

3 Document-feeder output bin

NOTE: When feeding long paper through the document feeder, extend the paper stop at the right side of the output bin.

4 Control panel with color touchscreen display (tilts up for easier viewing)

5 Convenience stapler (f, c, and z models only)

6 Right door (access to the fuser and for clearing jams)

7 Tray 1

8 On/o button

9 Model name

10 Tr

11 Front door (access to the toner cartridges)

12 Standard output bin

13 Physical keyboard (c and z models only) Pull the keyboard straight out to use it.

2 Chapter 1 Printer overview ENWW

ay 2

14 Easy-access USB port (on the side of the control panel)

Insert a USB ash drive for printing or scanning without a computer or to update the printer rmware.

NOTE: An administrator must enable this port before use.

15 Hardware integration pocket (for connecting accessory and third-party devices)

Printer back view

1 Toner-collection-unit door

2 Formatter (contains the interface ports)

3 Power connection

4 Serial number and product number label

5 Slot for a cable-type security lock (on the rear cover of the printer)

6 Formatter cover

ENWW Printer views 3

Interface ports

1 Fax port (f, c, and z models only. The port is covered for the dn model.)

2 Local area network (LAN) Ethernet (RJ-45) network port

3 USB port for connecting external USB devices (this port might be covered)

NOTE: For easy-access USB printing, use the USB port near the control panel.

4 Hi-Speed USB 2.0 printing port

4 Chapter 1 Printer overview ENWW

Control-panel view

caps lock

shift

A S D F G H J K L

Z X C V B N M

@ alt

alt

shift

enter

;

“

‘

Save to Network Folder

S D F G

enter

Folder

H J K L

;

SavtoNetwork

5 6 7 8 9 10

NOTE: Tilt the control panel for easier viewing.

The Home screen provides access to the printer features and indicates the current status of the printer.

Return to the Home screen at any time by touching the Home button. Touch the Home button on the left side of the printer control panel, or touch the Home button in the upper-left corner of most screens.

NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.

Home button

Touch the Home button to return to the printer Home screen at any time.

2 Refresh button Touch the Refresh button to clear changes and restore the default settings.

3 Sign In or Sign Out

Touch the Sign In button to access secured features.

button

4 HP logo or Home button On any screen other than the Home screen, the HP logo changes to a Home button. Touch the Home

Stop button

Start button

7 Printer status The status line provides information about the overall printer status.

8 Language Selection

9 Sleep button Touch the Sleep button to put the printer into Sleep mode.

ENWW Printer views 5

butt

Network

button

Touch the Sign Out button to sign out of the printer. The printer restores all options to the default settings.

button to return to the Home screen.

Touch the Stop button to pause the current job. The Job Status screen opens and provides options to cancel or continue the job.

Touch the Start button to start a copy job

Touch the Language Selection button to select the language for the control-panel display.

Touch the Network button to nd information about the network connection.

Help button

Touch the Help button to open the embedded help system.

12 Copies eld The

13 Scroll bar Use the scroll bar to see the complete list of available features.

14 Features Depending on the printer conguration, the features that appear in this area can include any of the

Copies eld indicates the number of copies that the product is set to make.

following items:

●

Quick Sets

●

Copy

●

E-mail

●

Fax

●

Save to USB

●

Save to Network Folder

●

Save to Device Memory

●

Retrieve from USB

●

Retrieve from Device Memory

●

Save to SharePoint® (c and z models only)

●

Job Status

●

Supplies

●

Trays

●

Administration

●

Device Maintenance

15 Keyboard

(c and z models only)

16 Near-eld

communication icon

(z models only)

17 Hardware integration

pocket

18 Easy-access USB port Insert a USB ash drive for printing and scanning without a computer or to update the printer

This printer includes a physical keyboard. The keys are mapped to a language in the same way the virtual ke virtual keyboard changes, the keys on the physical keyboard are remapped to match the new settings.

This icon indicates the printer includes integrated HP near-eld communication (NFC) and Wi-Fi Direct

For connecting accessory and third-party devices.

rmware

NOTE: An administrator must enable this port before use.

yboard on the printer control panel is mapped. Whenever the keyboard layout for the

6 Chapter 1 Printer overview ENWW

Printer specications

IMPORTANT: The following specications are correct at the time of publication, but they are subject to

change. For current information, see www.hp.com/support/colorljM577MFP.

●

Technical specications

●

Supported operating systems

●

Mobile printing solutions

●

Printer dimensions

●

Power consumption, electrical specications, and acoustic emissions

●

Operating-environment range

Technical specications

Model name

Product number

Paper handling Tray 1 (100-sheet capacity)

Connectivity 10/100/1000 Ethernet LAN

M577dn

Tray 2 (550-sheet capacity)

1 x 550-sheet paper feeder

NOTE: The printer accepts

up to three 1 x 550-sheet paper feeders.

Printer cabinet Optional Optional Optional Optional

Automatic duplex printing

Convenience stapler Not supported

connection with IPv4 and IPv6

Hi-Speed USB 2.0

Easy-access USB port for printing without a computer and upgrading the rmware

Hardware Integration Pocket for connecting accessory and third-party devices

M577f

B5L46A

Optional Optional Optional Optional

B5L47A

Flow M577c

B5L54A

Flow M577z

B5L48A

HP Internal USB Ports Optional Optional Optional Optional

Integrated HP near-eld communication (NFC) and WiFi Direct functionality for printing from mobile devices

HP Jetdirect 3000w NFC/ Wireless Accessory for printing from mobile devices

Not supported Not supported Not supported

Optional Optional Optional Not supported

ENWW Printer specications 7

Model name

M577dn

M577f

Flow M577c

Flow M577z

Product number

HP Jetdirect 2900nw Print Server accessory for wireless connectivity

Memory 1.75 GB base memory

NOTE: The base memory is

expandable to 2.5 GB by adding a DIMM memory module.

Mass storage 320 GB Hard Disk Drive

Security HP Trusted Platform Module

for encrypting all data that passes through the printer

Control-panel display and keyboard

Print Prints 38 pages per minute

Color touchscreen control panel

Physical keyboard Not supported Not supported

(ppm) on A4 and 40 ppm on letter-size paper

Easy-access USB printing (no computer required)

B5L46A

Optional Optional Optional Optional

B5L47A

B5L54A

B5L48A

Store jobs in the printer memory to print later or print privately

Fax Optional

Copy and Scan Copies 38 pages per minute

(ppm) on A4 and 40 ppm on letter-size paper

100-page document feeder with dual-head scanning for single-pass duplex copying and scanning

HP EveryPage Technologies including ultrasonic multifeed detection

Embedded optical character recognition (OCR) provides the ability to convert printed pages into text that can be edited or searched using a computer

SMART Label feature provides paper-edge detection for automatic page cropping

Automatic page orientation for pages that have at least 100 characters of text

Not supported Not supported

8 Chapter 1 Printer overview ENWW

Model name

M577dn

M577f

Flow M577c

Flow M577z

Product number

Automatic tone adjustment sets contrast, brightness, and background removal for each page

Digital Send Send documents to E-mail,

USB, and shared folders on a network

Send documents to SharePoint®

B5L46A

Not supported Not supported

B5L47A

B5L54A

B5L48A

ENWW Printer specications 9

Supported operating systems

The following information applies to the Printer-Specic Windows PCL 6 and OS X print drivers and to the inbox software installation CD.

Windows: The HP Software Installer CD installs the “HP PCL.6” version 3 print driver, the “HP PCL 6” version 3 print driver, or the or the “HP PCL-6” version 4 print driver, depending on the Windows operating system, along with optional software when using the full software installer. Download the "HP PCL.6" version 3 print driver, the "HP PCL 6" version 3 print driver, and the "HP PCL-6" version 4 print driver from the printer-support Web site for this printer: www.hp.com/support/colorljM577MFP.

Mac computers, OS X, and iOS devices: Mac computers and Apple iOS mobile devices are supported with this printer. The OS X print driver and print utility are available for download from hp.com. The HP installer software for OS X is not included in the in-box CD. Follow these steps to download the HP installer software for OS X:

1. Go to www.hp.com/support/colorljM577MFP.

2. Select Support Options, under Download Options select Drivers, Software & Firmware, and then

select the printer bundle.

3. Click the operating system version, and then click the Download button.

Table 1-1 Supported operating systems and print drivers

Operating system Print driver installed (from the software

installer CD for Windows, or the installer on the Web for OS X)

Windows® XP SP3, 32-bit The “HP PCL.6” printer-specic print driver

is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

Windows Vista®, 32-bit The “HP PCL.6” printer-specic print driver

is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

Windows Server 2003 SP2, 32-bit The “HP PCL.6” printer-specic print driver

is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

Windows 7 SP1, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver

is installed for this operating system as part of the full software installation.

Notes

The full software installer is not supported for this operating system.

Microsoft retired mainstream support for Windows XP in April 2009. HP will continue to provide best eort support for the discontinued XP operating system.

The full software installer is not supported for this operating system.

Microsoft retired mainstream support for Windows Server 2003 in July 2010. HP will continue to provide best eort support for the discontinued Server 2003 operating system.

Windows 8, 32-bit and 64-bit The “HP PCL-6” printer-specic print driver

is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

The full software installer is not supported for this operating system.

Windows 8 RT support is provided through Microsoft IN OS Version 4, 32- bit driver.

10 Chapter 1 Printer overview ENWW

Table 1-1 Supported operating systems and print drivers (continued)

Operating system Print driver installed (from the software

installer CD for Windows, or the installer on the Web for OS X)

Windows 8.1, 32-bit and 64-bit The “HP PCL-6” printer-specic print driver

is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

Windows 10, 32-bit and 64-bit The “HP PCL-6” printer-specic print driver

is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

Windows Server 2008 SP2, 32-bit The “HP PCL.6” printer-specic print driver

is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

Windows Server 2008 SP2, 64-bit The “HP PCL 6” printer-specic print driver

is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

Windows Server 2008 R2, SP 1, 64-bit The “HP PCL 6” printer-specic print driver

is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

Notes

The full software installer is not supported for this operating system.

Windows 8.1 RT support is provided through Microsoft IN OS Version 4, 32- bit driver.

The full software installer is not supported for this operating system.

Windows Server 2012, 64-bit The software installer does not support

Windows Server 2012 but the “HP PCL 6” version 3 and “HP PCL-6” version 4 printer- specic print drivers do support it.

Windows Server 2012 R2, 64-bit The software installer does not support

Windows Server 2012 but the “HP PCL 6” version 3 and “HP PCL-6” version 4 printer- specic print drivers do support it.

OS X 10.8 Mountain Lion, OS X 10.9 Mavericks, OS X 10.10 Yosemite

The OS X print driver and print utility are available for download from hp.com and may also be available via Apple Software Update. The HP installer software for OS X is not included in the in-box CD.

Download the driver from the HP Web site, and use the Windows Add Printer tool to install it.

For OS X, download the installer from the support Web site for this printer.

1. Go to www.hp.com/support/

colorljM577MFP.

2. Select Support Options, under

Download Options select Drivers, Software & Firmware, and then

select the printer bundle.

3. Click the operating system version,

and then click the Download button.

NOTE: For a current list of supported operating systems, go to www.hp.com/support/colorljM577MFP for

HP's all-inclusive help for the printer.

NOTE: For details on client and server operating systems and for HP UPD PCL6, UPD PCL 5, and UPD PS

driver support for this printer, go to www.hp.com/go/upd. Under Additional information, click the links.

ENWW Printer specications 11

Table 1-2 Minimum system requirements

Windows Mac computers and OS X

●

CD-ROM drive, DVD drive, or an Internet connection

●

Dedicated USB 1.1 or 2.0 connection or a network connection

●

400 MB of available hard-disk space

●

1 GB RAM (32-bit) or 2 GB RAM (64-bit)

Mobile printing solutions

The printer supports the following software for mobile printing:

●

HP ePrint software

NOTE: The HP ePrint Software supports the following operating systems: Windows 7 SP 1 (32-bit and

64-bit); Windows 8 (32-bit and 64-bit); Windows 8.1 (32-bit and 64-bit); Windows 10 (32-bit and 64-bit); and OS X versions 10.8 Mountain Lion, 10.9 Mavericks, and 10.10 Yosemite.

●

HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with HP Connected)

●

HP ePrint app (Available for Android, iOS, and Blackberry)

●

ePrint Enterprise app (Supported on all printers with ePrint Enterprise Server Software)

●

Internet connection

●

1 GB of available hard-disk space

●

HP Home and Biz app (Available for Symbian/Nokia devices)

●

Google Cloud Print 1.0 (Requires the printer to be registered with HP Connected and then registered with Google Cloud)

●

AirPrint

●

Android Printing

12 Chapter 1 Printer overview ENWW

Printer dimensions

Figure 1-1 Dimensions for the printer

Printer fully closed Printer fully opened

1. Height 583 mm (23 in) 837 mm (33 in)

2. Depth 504 mm (19.8 in) 853 mm (33.6 in)

3. Width 482 mm (19 in) 803 mm (31.6 in)

Weight dn model: 38.1 kg (84 lb)

f model: 38.3 kg (84.5 lb)

c and z models: 38.6 kg (85 lb)

Figure 1-2 Dimensions for the 1 x 550-sheet paper feeder

1. Height 130 mm (5.1 in)

2. Depth Tray closed: 465 mm (18.3 in)

Tray opened: 768 mm (30.2 in)

3. Width Lower-right door closed: 458 mm (18.0 in)

Weight 5.8 kg (12.8 lb)

ENWW Printer specications 13

Lower-right door opened: 853 mm (33.6 in)

Figure 1-3 Dimensions for the cabinet/stand

1. Height 295 mm (11.6 in)

2. Depth Door closed: 869 mm (34.2 in)

Door opened: 1113 mm (43.8 in)

3. Width 884 mm (34.8 in)

This value is subject to change. For current information, go to www.hp.com/support/colorljM577MFP.

Weight 17.7 kg (39 lb)

This value is subject to change. For current information, go to www.hp.com/support/colorljM577MFP.

Figure 1-4 Dimensions for the printer with three 1 x 550-sheet paper feeders and the cabinet/stand

Printer and accessories fully closed Printer and accessories fully opened

1. Height 1268 mm (49.9 in) 1522 mm (59.9 in)

2. Depth 869 mm (34.2 in) 1113 mm (43.8 in)

14 Chapter 1 Printer overview ENWW

Printer and accessories fully closed Printer and accessories fully opened

3. Width 884 mm (34.8 in) 853 mm (33.6 in)

Weight dn model: 73.2 kg (161.4 lb)

f model: 73.4 kg (161.8 lb)

c and z models: 73.7 kg (162.5 lb)

These values are subject to change. For current information, go to www.hp.com/support/colorljM577MFP.

Do not extend more than one paper tray at a time.

Power consumption, electrical specications, and acoustic emissions

See www.hp.com/support/colorljM577MFP for current information.

CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert

per

ting voltages. This will damage the printer and void the printer warranty.

Operating-environment range

Table 1-3 Operating-environment

Envir

onment R

Temperature 17° to 25°C (62.6° to 77°F) 15° to 30°C (59° to 86°F)

Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH

Altitude Not applicable 0 to 3000 m (0 to 9,842 ft)

specications

ecommended Allowed

ENWW Printer specications 15

Printer hardware setup and software installation

For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional instructions, go to HP support on the Web.

Go to www.hp.com/support/colorljM577MFP for HP's all-inclusive help for the printer. Find the following support:

●

Install and congure

●

Learn and use

●

Solve problems

●

Download software and rmware updates

●

Join support forums

●

Find warranty and regulatory information

16 Chapter 1 Printer overview ENWW

2 Paper trays

●

Load paper to Tray 1 (multipurpose tray)

●

Load paper to Trays 2, 3, 4, and 5

●

Load and print envelopes

●

Load and print labels

●

Use the convenience stapler (f, c, and z models)

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/

support/colorljM577MFP.

HP's all-inclusive help for the printer includes the following information:

●

Install and congure

●

Learn and use

●

Solve problems

●

Download software and rmware updates

●

Join support forums

●

Find warranty and regulatory information

ENWW 17

Load paper to Tray 1 (multipurpose tray)

Introduction

The following information describes how to load paper into Tray 1. This tray holds up to 100 sheets of 75 g/m2 (20 lb) paper or 10 envelopes.

NOTE: Select the correct paper type in the print driver before printing..

NOTE: Tray 1 does not support labels. To print on sheets of labels, use Tray 2, or one of the optional 550-

sheet paper feeder

CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.

1. Open Tray 1.

2. Pull out the tray extension to support the paper.

18 Chapter 2 Paper trays ENWW

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