HP B5L54A User Manual

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User Guide

Color LaserJet Enterprise MFP M577

www.hp.com/support/colorljM577MFP

M577dn M577f M577zM577c

HP Color LaserJet Enterprise MFP M577

User Guide

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Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 1, 11/2015

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t® are trademarks of Adobe Systems

ated.

Table of contents

1 Printer overview ............................................................................................................................................ 1

Printer views .......................................................................................................................................................... 2

Printer front view ................................................................................................................................ 2

Printer back view ................................................................................................................................. 3

Interface ports ..................................................................................................................................... 4

Control-panel view .............................................................................................................................. 5

Printer specications ............................................................................................................................................. 7

Technical specications ....................................................................................................................... 7

Supported operating systems .......................................................................................................... 10

Mobile printing solutions .................................................................................................................. 12

Printer dimensions ............................................................................................................................ 13

Power consumption, electrical specications, and acoustic emissions ........................................... 15

Operating-environment range .......................................................................................................... 15

Printer hardware setup and software installation .............................................................................................. 16

2 Paper trays ................................................................................................................................................. 17

Load paper to Tray 1 (multipurpose tray) ........................................................................................................... 18

Introduction ....................................................................................................................................... 18

Tray 1 paper orientation ................................................................................................................... 20

Use alternative letterhead mode ...................................................................................................... 21

Enable Alternative Letterhead Mode by using the printer control-panel menus .......... 21

Load paper to Trays 2, 3, 4, and 5 ....................................................................................................................... 22

Introduction ....................................................................................................................................... 22

Tray 2 and the 550-sheet trays paper orientation ........................................................................... 24

Use alternative letterhead mode ...................................................................................................... 25

Enable Alternative Letterhead Mode by using the printer control-panel menus .......... 25

Load and print envelopes .................................................................................................................................... 26

Introduction ....................................................................................................................................... 26

Print envelopes .................................................................................................................................. 26

Envelope orientation ......................................................................................................................... 26

Load and print labels ........................................................................................................................................... 27

Introduction ....................................................................................................................................... 27

ENWW iii

Manually feed labels ......................................................................................................................... 27

Use the convenience stapler (f, c, and z models) ................................................................................................ 29

3 Supplies, accessories, and parts ................................................................................................................... 31

Order supplies, accessories, and parts ................................................................................................................ 32

Ordering ............................................................................................................................................. 32

Supplies and accessories .................................................................................................................. 32

Customer self-repair parts ................................................................................................................ 33

Replace the toner cartridges ............................................................................................................................... 36

Introduction ....................................................................................................................................... 36

Toner-cartridge information ............................................................................................................. 36

Remove and replace the cartridges .................................................................................................. 37

Replace the toner-collection unit ........................................................................................................................ 41

Introduction ....................................................................................................................................... 41

Remove and replace the toner-collection unit ................................................................................. 41

Replace the staple cartridge (f, c, and z models) ................................................................................................ 44

Introduction ....................................................................................................................................... 44

Remove and replace the staple cartridge ......................................................................................... 44

4 Print ........................................................................................................................................................... 47

Print tasks (Windows) .......................................................................................................................................... 48

How to print (Windows) ..................................................................................................................... 48

Automatically print on both sides (Windows) ................................................................................... 50

Manually print on both sides (Windows) ........................................................................................... 50

Print multiple pages per sheet (Windows) ........................................................................................ 51

Select the paper type (Windows) ...................................................................................................... 51

Additional print tasks ........................................................................................................................ 52

Print tasks (OS X) ................................................................................................................................................. 53

How to print (OS X) ............................................................................................................................ 53

Automatically print on both sides (OS X) .......................................................................................... 53

Manually print on both sides (OS X) .................................................................................................. 53

Print multiple pages per sheet (OS X) ............................................................................................... 54

Select the paper type (OS X) ............................................................................................................. 54

Additional print tasks ........................................................................................................................ 54

Store print jobs on the printer to print later or print privately ........................................................................... 56

Introduction ....................................................................................................................................... 56

Create a stored job (Windows) .......................................................................................................... 56

Create a stored job (OS X) .................................................................................................................. 58

Print a stored job ............................................................................................................................... 58

Delete a stored job ............................................................................................................................ 59

Mobile printing ..................................................................................................................................................... 60

iv ENWW

Introduction ....................................................................................................................................... 60

HP ePrint via email ............................................................................................................................ 60

HP ePrint software ............................................................................................................................ 61

AirPrint ............................................................................................................................................... 61

Android embedded printing .............................................................................................................. 61

Wi-Fi Direct and NFC Printing ............................................................................................................ 62

Print from the USB port ....................................................................................................................................... 64

Introduction ....................................................................................................................................... 64

Enable the USB port for printing ....................................................................................................... 64

Print USB documents ........................................................................................................................ 65

5 Copy ........................................................................................................................................................... 67

Make a copy .......................................................................................................................................................... 68

Copy on both sides (duplex) ................................................................................................................................ 69

Additional copy tasks ........................................................................................................................................... 70

6 Scan ........................................................................................................................................................... 71

Set up Scan to Email ............................................................................................................................................ 72

Introduction ....................................................................................................................................... 72

Before you begin ............................................................................................................................... 72

Method one: Use the E-mail Setup page ........................................................................................... 73

Method two: Use the E-mail Setup Wizard ....................................................................................... 79

Set up Send to E-mail to use Oice 365 Outlook ............................................................................. 81

Introduction .................................................................................................................... 81

Congure the outgoing email server (SMTP) to send an email from an Oice 365

Outlook account .............................................................................................................. 81

Solve problems with email ................................................................................................................ 82

Problems with sending email ......................................................................................... 82

Check the SMTP server setup ......................................................................................... 82

Set up Scan to Network Folder ............................................................................................................................ 84

Introduction ....................................................................................................................................... 84

Before you begin ............................................................................................................................... 84

Method one: Use the Save to Network Folder Setup page ............................................................... 85

Step one: Enable the Scan to Network Folder feature and congure the default

job options ...................................................................................................................... 85

Notication settings ..................................................................................... 85

Folder Settings ............................................................................................. 86

Scan Settings ................................................................................................ 86

File Settings .................................................................................................. 88

Step two: Set up a Quick Set ........................................................................................... 89

Provide the Quick Set name, description, and options for starting ............ 89

ENWW v

Congure the destination folder for scanned documents ........................... 89

Summary ...................................................................................................... 91

Method two: Use the Save to Network Folder Quick Set Wizard ...................................................... 91

Problems with sending to a network folder ..................................................................................... 93

Set up Scan to USB Drive ..................................................................................................................................... 94

Introduction ....................................................................................................................................... 94

Enable Scan to USB Drive .................................................................................................................. 94

Congure default scan options ......................................................................................................... 94

Congure the default le name settings .......................................................................................... 96

Set up Scan to SharePoint® (Flow models only) ................................................................................................. 98

Introduction ....................................................................................................................................... 98

Enable Scan to SharePoint® .............................................................................................................. 98

Scan and save a le directly to a Microsoft SharePoint® site ........................................................... 99

Create a Quick Set .............................................................................................................................................. 101

Scan and send to email ...................................................................................................................................... 103

Introduction ..................................................................................................................................... 103

Scan and send a document to email ............................................................................................... 103

Scan and send to network folder ...................................................................................................................... 104

Introduction ..................................................................................................................................... 104

Scan and save the document to a folder ........................................................................................ 104

Scan and send to USB Flash Drive ..................................................................................................................... 105

Introduction ..................................................................................................................................... 105

Scan and save the document to a USB ash drive ......................................................................... 105

Additional scan tasks ......................................................................................................................................... 106

7 Fax ........................................................................................................................................................... 107

Set up fax ........................................................................................................................................................... 108

Introduction ..................................................................................................................................... 108

Set up fax by using the printer control panel ................................................................................. 108

Change fax congurations ................................................................................................................................ 109

Fax dialing settings ......................................................................................................................... 109

General fax send settings ............................................................................................................... 110

Fax receive settings ......................................................................................................................... 111

Send a fax .......................................................................................................................................................... 113

Additional fax tasks ........................................................................................................................................... 114

8 Manage the printer .................................................................................................................................... 115

Advanced conguration with HP Embedded Web Server (EWS) ....................................................................... 116

Introduction ..................................................................................................................................... 116

How to access the HP Embedded Web Server (EWS) ...................................................................... 116

HP Embedded Web Server features ................................................................................................ 117

vi ENWW

Information tab ............................................................................................................. 117

General tab .................................................................................................................... 118

Copy/Print tab ............................................................................................................... 119

Scan/Digital Send tab ................................................................................................... 120

Fax tab ........................................................................................................................... 121

Troubleshooting tab ..................................................................................................... 121

Security tab ................................................................................................................... 122

HP Web Services tab ..................................................................................................... 122

Networking tab ............................................................................................................. 123

Other Links list .............................................................................................................. 124

Advanced conguration with HP Utility for OS X .............................................................................................. 125

Open HP Utility ................................................................................................................................ 125

HP Utility features ........................................................................................................................... 125

Congure IP network settings ........................................................................................................................... 127

Printer sharing disclaimer ............................................................................................................... 127

View or change network settings ................................................................................................... 127

Rename the printer on a network ................................................................................................... 127

Manually congure IPv4 TCP/IP parameters from the control panel ............................................. 128

Manually congure IPv6 TCP/IP parameters from the control panel ............................................. 128

Link speed and duplex settings ...................................................................................................... 129

Printer security features ................................................................................................................................... 131

Introduction ..................................................................................................................................... 131

Security statements ........................................................................................................................ 131

Assign an administrator password ................................................................................................. 131

IP Security ....................................................................................................................................... 132

Lock the formatter .......................................................................................................................... 132

Encryption support: HP High Performance Secure Hard Disks ...................................................... 132

Energy-conservation settings ........................................................................................................................... 133

Introduction ..................................................................................................................................... 133

Optimize speed or energy usage .................................................................................................... 133

Set the sleep timer and congure the printer to use 1 watt or less of power ............................... 133

Set the sleep schedule .................................................................................................................... 134

HP Web Jetadmin ............................................................................................................................................... 136

Software and rmware updates ........................................................................................................................ 137

9 Solve problems .......................................................................................................................................... 139

Customer support .............................................................................................................................................. 140

Control panel help system ................................................................................................................................. 141

Reset factory settings ....................................................................................................................................... 142

Introduction ..................................................................................................................................... 142

Method one: Reset factory settings from the printer control panel .............................................. 142

ENWW vii

Method two: Reset factory settings from the HP Embedded Web Server (network-connected

printers only) ................................................................................................................................... 142

A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ...................... 143

Change the “Very Low” settings ..................................................................................................... 143

For products with fax capability ................................................................................... 143

Order supplies ................................................................................................................................. 144

Printer does not pick up paper or misfeeds ...................................................................................................... 145

Introduction ..................................................................................................................................... 145

The printer does not pick up paper ................................................................................................. 145

The printer picks up multiple sheets of paper ................................................................................ 147

The document feeder jams, skews, or picks up multiple sheets of paper ..................................... 151

Clean the pickup rollers and separation pad in the document feeder ........................................... 152

Clear paper jams ................................................................................................................................................ 154

Introduction ..................................................................................................................................... 154

Jam locations .................................................................................................................................. 155

Auto-navigation for clearing jams .................................................................................................. 156

Experiencing frequent or recurring paper jams? ............................................................................ 156

Clear paper jams in the document feeder ...................................................................................... 157

Clear paper jams in Tray 1 ............................................................................................................... 160

Clear paper jams in Tray 2 ............................................................................................................... 162

Clear paper jams in the optional 550-sheet trays .......................................................................... 166

Clear paper jams in the right door and the fuser area .................................................................... 171

Clear paper jams in the output bin .................................................................................................. 176

Improve print quality ......................................................................................................................................... 177

Introduction ..................................................................................................................................... 177

Print from a dierent software program ........................................................................................ 177

Check the paper-type setting for the print job ............................................................................... 177

Check the paper type setting (Windows) ..................................................................... 177

Check the paper type setting (OS X) ............................................................................. 178

Check toner-cartridge status .......................................................................................................... 178

Clean the printer .............................................................................................................................. 178

Print a cleaning page .................................................................................................... 178

Check the scanner glass for dirt and smudges ............................................................ 179

Visually inspect the toner cartridge ................................................................................................ 180

Check paper and the printing environment .................................................................................... 180

Step one: Use paper that meets HP specications ...................................................... 180

Step two: Check the environment ................................................................................ 181

Step three: Set the individual tray alignment .............................................................. 181

Adjust color settings (Windows) ..................................................................................................... 181

Print and interpret the print quality page ...................................................................................... 182

Calibrate the printer to align the colors .......................................................................................... 183

viii ENWW

Try a dierent print driver ............................................................................................................... 183

Improve copy image quality .............................................................................................................................. 185

Check the scanner glass for dirt and smudges ............................................................................... 185

Calibrate the scanner ...................................................................................................................... 186

Check the paper settings ................................................................................................................ 187

Check the paper size and type conguration ............................................................... 187

Select the tray to use for the copy ............................................................................... 187

Check the image-adjustment settings ........................................................................................... 187

Optimize copy quality for text or pictures ...................................................................................... 188

Edge-to-edge copying ..................................................................................................................... 188

Clean the pickup rollers and separation pad in the document feeder ........................................... 188

Improve scan image quality .............................................................................................................................. 191

Check the scanner glass for dirt and smudges ............................................................................... 191

Check the resolution settings ......................................................................................................... 192

Check the color settings .................................................................................................................. 193

Check the image-adjustment settings ........................................................................................... 193

Optimize scan quality for text or pictures ...................................................................................... 194

Check the output-quality settings .................................................................................................. 194

Clean the pickup rollers and separation pad in the document feeder ........................................... 194

Improve fax image quality ................................................................................................................................. 197

Check the scanner glass for dirt and smudges ............................................................................... 197

Check the send-fax resolution settings .......................................................................................... 198

Check the image-adjustment settings ........................................................................................... 199

Optimize fax quality for text or pictures ......................................................................................... 199

Check the error-correction settings ................................................................................................ 200

Check the t-to-page setting ......................................................................................................... 200

Clean the pickup rollers and separation pad in the document feeder ........................................... 200

Send to a dierent fax machine ...................................................................................................... 202

Check the sender's fax machine ...................................................................................................... 202

Solve wired network problems .......................................................................................................................... 204

Introduction ..................................................................................................................................... 204

Poor physical connection ................................................................................................................ 204

The computer is using the incorrect IP address for the printer ...................................................... 204

The computer is unable to communicate with the printer ............................................................. 204

The printer is using incorrect link and duplex settings for the network ........................................ 205

New software programs might be causing compatibility problems .............................................. 205

The computer or workstation might be set up incorrectly ............................................................. 205

The printer is disabled, or other network settings are incorrect ................................................... 205

Solve fax problems ............................................................................................................................................ 206

Checklist for solving fax problems .................................................................................................. 206

What type of phone line are you using? ....................................................................... 206

ENWW ix

Are you using a surge-protection device? .................................................................... 206

Are you using a phone company voice-messaging service or an answering

machine? ....................................................................................................................... 206

Does your phone line have a call-waiting feature? ...................................................... 207

Check fax accessory status ........................................................................................... 207

General fax problems ...................................................................................................................... 208

The fax failed to send ................................................................................................... 208

An Out of Memory status message displays on the printer control panel .................. 208

Print quality of a photo is poor or prints as a gray box ................................................ 208

You touched the Stop button to cancel a fax, but the fax was still sent ...................... 208

No fax address book button displays ........................................................................... 208

Not able to locate the Fax settings in HP Web Jetadmin ............................................. 208

The header is appended to the top of the page when the overlay option is enabled . 208

A mix of names and numbers is in the recipients box .................................................. 208

A one-page fax prints as two pages ............................................................................. 208

A document stops in the document feeder in the middle of faxing ............................ 209

The volume for sounds coming from the fax accessory is too high or too low ........... 209

Index ........................................................................................................................................................... 211

x ENWW

1 Printer overview

●

Printer views

●

Printer specications

●

Printer hardware setup and software installation

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/

support/colorljM577MFP.

HP's all-inclusive help for the printer includes the following information:

●

Install and congure

●

Learn and use

●

Solve problems

●

Download software and rmware updates

●

Join support forums

●

Find warranty and regulatory information

ENWW 1

Printer views

1 2

●

Printer front view

●

Printer back view

●

Interface ports

●

Control-panel view

Printer front view

1 Document-feeder cover (access for clearing jams)

2 Document-feeder input tray

3 Document-feeder output bin

NOTE: When feeding long paper through the document feeder, extend the paper stop at the right side of the output bin.

4 Control panel with color touchscreen display (tilts up for easier viewing)

5 Convenience stapler (f, c, and z models only)

6 Right door (access to the fuser and for clearing jams)

7 Tray 1

8 On/o button

9 Model name

10 Tr

11 Front door (access to the toner cartridges)

12 Standard output bin

13 Physical keyboard (c and z models only) Pull the keyboard straight out to use it.

2 Chapter 1 Printer overview ENWW

ay 2

14 Easy-access USB port (on the side of the control panel)

Insert a USB ash drive for printing or scanning without a computer or to update the printer rmware.

NOTE: An administrator must enable this port before use.

15 Hardware integration pocket (for connecting accessory and third-party devices)

Printer back view

1 Toner-collection-unit door

2 Formatter (contains the interface ports)

3 Power connection

4 Serial number and product number label

5 Slot for a cable-type security lock (on the rear cover of the printer)

6 Formatter cover

ENWW Printer views 3

Interface ports

1 Fax port (f, c, and z models only. The port is covered for the dn model.)

2 Local area network (LAN) Ethernet (RJ-45) network port

3 USB port for connecting external USB devices (this port might be covered)

NOTE: For easy-access USB printing, use the USB port near the control panel.

4 Hi-Speed USB 2.0 printing port

4 Chapter 1 Printer overview ENWW

Control-panel view

caps lock

shift

A S D F G H J K L

Z X C V B N M

@ alt

alt

shift

enter

;

“

‘

Save to Network Folder

S D F G

enter

Folder

H J K L

;

SavtoNetwork

5 6 7 8 9 10

NOTE: Tilt the control panel for easier viewing.

The Home screen provides access to the printer features and indicates the current status of the printer.

Return to the Home screen at any time by touching the Home button. Touch the Home button on the left side of the printer control panel, or touch the Home button in the upper-left corner of most screens.

NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.

Home button

Touch the Home button to return to the printer Home screen at any time.

2 Refresh button Touch the Refresh button to clear changes and restore the default settings.

3 Sign In or Sign Out

Touch the Sign In button to access secured features.

button

4 HP logo or Home button On any screen other than the Home screen, the HP logo changes to a Home button. Touch the Home

Stop button

Start button

7 Printer status The status line provides information about the overall printer status.

8 Language Selection

9 Sleep button Touch the Sleep button to put the printer into Sleep mode.

ENWW Printer views 5

butt

Network

button

Touch the Sign Out button to sign out of the printer. The printer restores all options to the default settings.

button to return to the Home screen.

Touch the Stop button to pause the current job. The Job Status screen opens and provides options to cancel or continue the job.

Touch the Start button to start a copy job

Touch the Language Selection button to select the language for the control-panel display.

Touch the Network button to nd information about the network connection.

Help button

Touch the Help button to open the embedded help system.

12 Copies eld The

13 Scroll bar Use the scroll bar to see the complete list of available features.

14 Features Depending on the printer conguration, the features that appear in this area can include any of the

Copies eld indicates the number of copies that the product is set to make.

following items:

●

Quick Sets

●

Copy

●

E-mail

●

Fax

●

Save to USB

●

Save to Network Folder

●

Save to Device Memory

●

Retrieve from USB

●

Retrieve from Device Memory

●

Save to SharePoint® (c and z models only)

●

Job Status

●

Supplies

●

Trays

●

Administration

●

Device Maintenance

15 Keyboard

(c and z models only)

16 Near-eld

communication icon

(z models only)

17 Hardware integration

pocket

18 Easy-access USB port Insert a USB ash drive for printing and scanning without a computer or to update the printer

This printer includes a physical keyboard. The keys are mapped to a language in the same way the virtual ke virtual keyboard changes, the keys on the physical keyboard are remapped to match the new settings.

This icon indicates the printer includes integrated HP near-eld communication (NFC) and Wi-Fi Direct

For connecting accessory and third-party devices.

rmware

NOTE: An administrator must enable this port before use.

yboard on the printer control panel is mapped. Whenever the keyboard layout for the

6 Chapter 1 Printer overview ENWW

Printer specications

IMPORTANT: The following specications are correct at the time of publication, but they are subject to

change. For current information, see www.hp.com/support/colorljM577MFP.

●

Technical specications

●

Supported operating systems

●

Mobile printing solutions

●

Printer dimensions

●

Power consumption, electrical specications, and acoustic emissions

●

Operating-environment range

Technical specications

Model name

Product number

Paper handling Tray 1 (100-sheet capacity)

Connectivity 10/100/1000 Ethernet LAN

M577dn

Tray 2 (550-sheet capacity)

1 x 550-sheet paper feeder

NOTE: The printer accepts

up to three 1 x 550-sheet paper feeders.

Printer cabinet Optional Optional Optional Optional

Automatic duplex printing

Convenience stapler Not supported

connection with IPv4 and IPv6

Hi-Speed USB 2.0

Easy-access USB port for printing without a computer and upgrading the rmware

Hardware Integration Pocket for connecting accessory and third-party devices

M577f

B5L46A

Optional Optional Optional Optional

B5L47A

Flow M577c

B5L54A

Flow M577z

B5L48A

HP Internal USB Ports Optional Optional Optional Optional

Integrated HP near-eld communication (NFC) and WiFi Direct functionality for printing from mobile devices

HP Jetdirect 3000w NFC/ Wireless Accessory for printing from mobile devices

Not supported Not supported Not supported

Optional Optional Optional Not supported

ENWW Printer specications 7

Model name

M577dn

M577f

Flow M577c

Flow M577z

Product number

HP Jetdirect 2900nw Print Server accessory for wireless connectivity

Memory 1.75 GB base memory

NOTE: The base memory is

expandable to 2.5 GB by adding a DIMM memory module.

Mass storage 320 GB Hard Disk Drive

Security HP Trusted Platform Module

for encrypting all data that passes through the printer

Control-panel display and keyboard

Print Prints 38 pages per minute

Color touchscreen control panel

Physical keyboard Not supported Not supported

(ppm) on A4 and 40 ppm on letter-size paper

Easy-access USB printing (no computer required)

B5L46A

Optional Optional Optional Optional

B5L47A

B5L54A

B5L48A

Store jobs in the printer memory to print later or print privately

Fax Optional

Copy and Scan Copies 38 pages per minute

(ppm) on A4 and 40 ppm on letter-size paper

100-page document feeder with dual-head scanning for single-pass duplex copying and scanning

HP EveryPage Technologies including ultrasonic multifeed detection

Embedded optical character recognition (OCR) provides the ability to convert printed pages into text that can be edited or searched using a computer

SMART Label feature provides paper-edge detection for automatic page cropping

Automatic page orientation for pages that have at least 100 characters of text

Not supported Not supported

8 Chapter 1 Printer overview ENWW

Model name

M577dn

M577f

Flow M577c

Flow M577z

Product number

Automatic tone adjustment sets contrast, brightness, and background removal for each page

Digital Send Send documents to E-mail,

USB, and shared folders on a network

Send documents to SharePoint®

B5L46A

Not supported Not supported

B5L47A

B5L54A

B5L48A

ENWW Printer specications 9

Supported operating systems

The following information applies to the Printer-Specic Windows PCL 6 and OS X print drivers and to the inbox software installation CD.

Windows: The HP Software Installer CD installs the “HP PCL.6” version 3 print driver, the “HP PCL 6” version 3 print driver, or the or the “HP PCL-6” version 4 print driver, depending on the Windows operating system, along with optional software when using the full software installer. Download the "HP PCL.6" version 3 print driver, the "HP PCL 6" version 3 print driver, and the "HP PCL-6" version 4 print driver from the printer-support Web site for this printer: www.hp.com/support/colorljM577MFP.

Mac computers, OS X, and iOS devices: Mac computers and Apple iOS mobile devices are supported with this printer. The OS X print driver and print utility are available for download from hp.com. The HP installer software for OS X is not included in the in-box CD. Follow these steps to download the HP installer software for OS X:

1. Go to www.hp.com/support/colorljM577MFP.

2. Select Support Options, under Download Options select Drivers, Software & Firmware, and then

select the printer bundle.

3. Click the operating system version, and then click the Download button.

Table 1-1 Supported operating systems and print drivers

Operating system Print driver installed (from the software

installer CD for Windows, or the installer on the Web for OS X)

Windows® XP SP3, 32-bit The “HP PCL.6” printer-specic print driver

is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

Windows Vista®, 32-bit The “HP PCL.6” printer-specic print driver

is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

Windows Server 2003 SP2, 32-bit The “HP PCL.6” printer-specic print driver

is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

Windows 7 SP1, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver

is installed for this operating system as part of the full software installation.

Notes

The full software installer is not supported for this operating system.

Microsoft retired mainstream support for Windows XP in April 2009. HP will continue to provide best eort support for the discontinued XP operating system.

The full software installer is not supported for this operating system.

Microsoft retired mainstream support for Windows Server 2003 in July 2010. HP will continue to provide best eort support for the discontinued Server 2003 operating system.

Windows 8, 32-bit and 64-bit The “HP PCL-6” printer-specic print driver

is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

The full software installer is not supported for this operating system.

Windows 8 RT support is provided through Microsoft IN OS Version 4, 32- bit driver.

10 Chapter 1 Printer overview ENWW

Table 1-1 Supported operating systems and print drivers (continued)

Operating system Print driver installed (from the software

installer CD for Windows, or the installer on the Web for OS X)

Windows 8.1, 32-bit and 64-bit The “HP PCL-6” printer-specic print driver

is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

Windows 10, 32-bit and 64-bit The “HP PCL-6” printer-specic print driver

is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

Windows Server 2008 SP2, 32-bit The “HP PCL.6” printer-specic print driver

is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

Windows Server 2008 SP2, 64-bit The “HP PCL 6” printer-specic print driver

is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

Windows Server 2008 R2, SP 1, 64-bit The “HP PCL 6” printer-specic print driver

is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

Notes

The full software installer is not supported for this operating system.

Windows 8.1 RT support is provided through Microsoft IN OS Version 4, 32- bit driver.

The full software installer is not supported for this operating system.

Windows Server 2012, 64-bit The software installer does not support

Windows Server 2012 but the “HP PCL 6” version 3 and “HP PCL-6” version 4 printer- specic print drivers do support it.

Windows Server 2012 R2, 64-bit The software installer does not support

Windows Server 2012 but the “HP PCL 6” version 3 and “HP PCL-6” version 4 printer- specic print drivers do support it.

OS X 10.8 Mountain Lion, OS X 10.9 Mavericks, OS X 10.10 Yosemite

The OS X print driver and print utility are available for download from hp.com and may also be available via Apple Software Update. The HP installer software for OS X is not included in the in-box CD.

Download the driver from the HP Web site, and use the Windows Add Printer tool to install it.

For OS X, download the installer from the support Web site for this printer.

1. Go to www.hp.com/support/

colorljM577MFP.

2. Select Support Options, under

Download Options select Drivers, Software & Firmware, and then

select the printer bundle.

3. Click the operating system version,

and then click the Download button.

NOTE: For a current list of supported operating systems, go to www.hp.com/support/colorljM577MFP for

HP's all-inclusive help for the printer.

NOTE: For details on client and server operating systems and for HP UPD PCL6, UPD PCL 5, and UPD PS

driver support for this printer, go to www.hp.com/go/upd. Under Additional information, click the links.

ENWW Printer specications 11

Table 1-2 Minimum system requirements

Windows Mac computers and OS X

●

CD-ROM drive, DVD drive, or an Internet connection

●

Dedicated USB 1.1 or 2.0 connection or a network connection

●

400 MB of available hard-disk space

●

1 GB RAM (32-bit) or 2 GB RAM (64-bit)

Mobile printing solutions

The printer supports the following software for mobile printing:

●

HP ePrint software

NOTE: The HP ePrint Software supports the following operating systems: Windows 7 SP 1 (32-bit and

64-bit); Windows 8 (32-bit and 64-bit); Windows 8.1 (32-bit and 64-bit); Windows 10 (32-bit and 64-bit); and OS X versions 10.8 Mountain Lion, 10.9 Mavericks, and 10.10 Yosemite.

●

HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with HP Connected)

●

HP ePrint app (Available for Android, iOS, and Blackberry)

●

ePrint Enterprise app (Supported on all printers with ePrint Enterprise Server Software)

●

Internet connection

●

1 GB of available hard-disk space

●

HP Home and Biz app (Available for Symbian/Nokia devices)

●

Google Cloud Print 1.0 (Requires the printer to be registered with HP Connected and then registered with Google Cloud)

●

AirPrint

●

Android Printing

12 Chapter 1 Printer overview ENWW

Printer dimensions

Figure 1-1 Dimensions for the printer

Printer fully closed Printer fully opened

1. Height 583 mm (23 in) 837 mm (33 in)

2. Depth 504 mm (19.8 in) 853 mm (33.6 in)

3. Width 482 mm (19 in) 803 mm (31.6 in)

Weight dn model: 38.1 kg (84 lb)

f model: 38.3 kg (84.5 lb)

c and z models: 38.6 kg (85 lb)

Figure 1-2 Dimensions for the 1 x 550-sheet paper feeder

1. Height 130 mm (5.1 in)

2. Depth Tray closed: 465 mm (18.3 in)

Tray opened: 768 mm (30.2 in)

3. Width Lower-right door closed: 458 mm (18.0 in)

Weight 5.8 kg (12.8 lb)

ENWW Printer specications 13

Lower-right door opened: 853 mm (33.6 in)

Figure 1-3 Dimensions for the cabinet/stand

1. Height 295 mm (11.6 in)

2. Depth Door closed: 869 mm (34.2 in)

Door opened: 1113 mm (43.8 in)

3. Width 884 mm (34.8 in)

This value is subject to change. For current information, go to www.hp.com/support/colorljM577MFP.

Weight 17.7 kg (39 lb)

This value is subject to change. For current information, go to www.hp.com/support/colorljM577MFP.

Figure 1-4 Dimensions for the printer with three 1 x 550-sheet paper feeders and the cabinet/stand

Printer and accessories fully closed Printer and accessories fully opened

1. Height 1268 mm (49.9 in) 1522 mm (59.9 in)

2. Depth 869 mm (34.2 in) 1113 mm (43.8 in)

14 Chapter 1 Printer overview ENWW

Printer and accessories fully closed Printer and accessories fully opened

3. Width 884 mm (34.8 in) 853 mm (33.6 in)

Weight dn model: 73.2 kg (161.4 lb)

f model: 73.4 kg (161.8 lb)

c and z models: 73.7 kg (162.5 lb)

These values are subject to change. For current information, go to www.hp.com/support/colorljM577MFP.

Do not extend more than one paper tray at a time.

Power consumption, electrical specications, and acoustic emissions

See www.hp.com/support/colorljM577MFP for current information.

CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert

per

ting voltages. This will damage the printer and void the printer warranty.

Operating-environment range

Table 1-3 Operating-environment

Envir

onment R

Temperature 17° to 25°C (62.6° to 77°F) 15° to 30°C (59° to 86°F)

Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH

Altitude Not applicable 0 to 3000 m (0 to 9,842 ft)

specications

ecommended Allowed

ENWW Printer specications 15

Printer hardware setup and software installation

For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional instructions, go to HP support on the Web.

Go to www.hp.com/support/colorljM577MFP for HP's all-inclusive help for the printer. Find the following support:

●

Install and congure

●

Learn and use

●

Solve problems

●

Download software and rmware updates

●

Join support forums

●

Find warranty and regulatory information

16 Chapter 1 Printer overview ENWW

2 Paper trays

●

Load paper to Tray 1 (multipurpose tray)

●

Load paper to Trays 2, 3, 4, and 5

●

Load and print envelopes

●

Load and print labels

●

Use the convenience stapler (f, c, and z models)

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/

support/colorljM577MFP.

HP's all-inclusive help for the printer includes the following information:

●

Install and congure

●

Learn and use

●

Solve problems

●

Download software and rmware updates

●

Join support forums

●

Find warranty and regulatory information

ENWW 17

Load paper to Tray 1 (multipurpose tray)

Introduction

The following information describes how to load paper into Tray 1. This tray holds up to 100 sheets of 75 g/m2 (20 lb) paper or 10 envelopes.

NOTE: Select the correct paper type in the print driver before printing..

NOTE: Tray 1 does not support labels. To print on sheets of labels, use Tray 2, or one of the optional 550-

sheet paper feeder

CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.

1. Open Tray 1.

2. Pull out the tray extension to support the paper.

18 Chapter 2 Paper trays ENWW

3. Spread the paper guides to the correct size, and

then load paper in the tray. For information about how to orient the paper, see Tray 1 paper

orientation on page 20.

4. Make sure that the paper ts under the ll line on

the paper guides.

NOTE: The maximum stack height is 10 mm

(0.4 in), or approximately 100 sheets of 75g paper.

5. Adjust the side guides so that they lightly touch

the paper stack, but do not bend it.

ENWW Load paper to Tray 1 (multipurpose tray) 19

Tray 1 paper orientation

123

When using paper that requires a specic orientation, load it according to the information in the following table.

NOTE: The Alternative Letterhead Mode settings aects the way to load letterhead or preprinted paper. This

setting is disabled by default. When using this mode, load paper as for automatic duplex printing. For more information, see Use alternative letterhead mode on page 21.

Paper type Image Orientation Single-sided printing Duplex printing or with

Alternative Letterhead Mode enabled

Letterhead or preprinted Portrait Face-down

Top edge leading into the printer

Landscape Face-down

Top edge toward the back of the printer

Face-up

Bottom edge leading into the printer

Face-up

Top edge toward the back of the printer

Prepunched Portrait and landscape Holes toward the back of the

printer

20 Chapter 2 Paper trays ENWW

Holes toward the back of the printer

Use alternative letterhead mode

Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing.

To use the feature, enable it by using the printer control-panel menus.

Enable Alternative Letterhead Mode by using the printer control-panel menus

1. From the Home screen on the printer control panel, swipe from right to left until the Settings menu

displays. Touch the Settings icon to open the menu.

2. Open the following menus:

●

Manage Trays

●

Alternative Letterhead Mode

3. Select Enabled, and then touch the Save button or press the OK button.

ENWW Load paper to Tray 1 (multipurpose tray) 21

Load paper to Trays 2, 3, 4, and 5

A5/A6

7.25

8.5

Introduction

The following information describes how to load paper in Tray 2 and the optional 550-sheet trays (Trays 3, 4, and 5; part number B5L34A). These trays hold up to 550 sheets of 75 g/m2 (20 lb) paper.

NOTE: The procedure to load paper for the optional 550-sheet trays is the same as for Tray 2. Only Tray 2 is

shown here.

CAUTION: Do not extend more than one paper tray at a time.

1. Open the tra

NOTE: Do not open this tray while it is in use.

2. Before loading paper, adjust the paper-width

s by squeezing the adjustment latches and

guide sliding the guides to the size of the paper being used. The arrow on the tray guide should line up exactly with the marking on the tray.

22 Chapter 2 Paper trays ENWW

3. Adjust the paper-length guide by squeezing the

A4 B5

10.511

adjustment latch and sliding the guide to the size of the paper being used.

4. Load paper into the tray. For information about

w to orient the paper, see

Tray 2 and the 550-

sheet trays paper orientation on page 24.

NOTE: Do not adjust the paper guides tightly

against the p

aper stack. Adjust them to the

indentations or markings in the tray.

NOTE: To prevent jams, adjust the paper guides

to the corr

ect size and do not overll the tray. Be sure that the top of the stack is below the tray full indicator, as shown in the enlargement in the illustration.

5. Close the tray.

ENWW Load paper to Trays 2, 3, 4, and 5 23

6. The tray conguration message displays on the

printer control panel.

7. If the paper size and type shown is not correct,

select Modify to choose a dierent paper size or type.

For custom-size paper, specify the X and Y dimensions for the paper when the prompt displays on the printer control panel.

Tray 2 and the 550-sheet trays paper orientation

When using paper that requires a specic orientation, load it according to the information in the following table.

NOTE: The Alternative Letterhead Mode settings aects the way to load letterhead or preprinted paper. This

setting is disabled by default. When using this mode, load paper as for automatic duplex printing. For more information, see Use alternative letterhead mode on page 25.

Paper type Image Orientation Single-sided printing Duplex printing or with

Alternative Letterhead Mode enabled

Letterhead or preprinted Portrait Face-up

Top edge toward the right

Face-down

Top edge toward the left

24 Chapter 2 Paper trays ENWW

Paper type Image Orientation Single-sided printing Duplex printing or with

123

Alternative Letterhead Mode enabled

Landscape Face-up

Top edge toward the back of the printer

Prepunched Portrait and landscape Holes toward the back of the

printer

Face-down

Top edge toward the back of the printer

Holes toward the back of the printer

Use alternative letterhead mode

To use the feature, enable it by using the printer control-panel menus.

Enable Alternative Letterhead Mode by using the printer control-panel menus

1. From the Home screen on the printer control panel, swipe from right to left until the Settings menu

displays. Touch the Settings icon to open the menu.

2. Open the following menus:

●

Manage Trays

●

Alternative Letterhead Mode

3. Select Enabled, and then touch the Save button or press the OK button.

ENWW Load paper to Trays 2, 3, 4, and 5 25

Load and print envelopes

Introduction

The following information describes how to print and load envelopes. Use only Tray 1 to print on envelopes. Tray 1 holds up to 10 envelopes.

To print envelopes using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the envelopes into the tray after sending the print job to the printer.

Print envelopes

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to

open the print driver.

NOTE: The name of the button varies for dierent software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print, and

then select the printer.

3. Click or tap the Paper/Quality tab.

4. In the Paper size drop-down list, select the correct size for the envelopes.

5. In the Paper type drop-down list, select Envelope.

6. In the Paper source drop-down list, select Manual feed.

7. Click the OK button to close the Document Properties dialog box.

8. In the Print dialog box, click the OK button to print the job.

Envelope orientation

Load envelopes in either of these orientations:

Face-down

Top edge toward the back of the printer

Face-down

Top edge leading into the printer

26 Chapter 2 Paper trays ENWW

Load and print labels

Introduction

To print on sheets of labels, use Tray 2 or one of the optional 550-sheet trays. Tray 1 does not support labels.

To print labels using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the labels into the tray after sending the print job to the printer. When using manual feed, the printer waits to print the job until it detects the tray has been opened and closed.

Manually feed labels

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to

open the print driver.

NOTE: The name of the button varies for dierent software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print, and

then select the printer.

3. Click or tap the Paper/Quality tab.

4. In the Paper size drop-down list, select the correct size for the sheets of labels.

5. In the Paper type drop-down list, select Labels.

6. In the Paper source drop-down list, select Manual feed.

NOTE: When using manual feed, the printer prints from the lowest-numbered tray that is congured

for the correct size of paper, so it is not necessary to specify a particular tray. For example, if Tray 2 is

congured for labels, the printer will print from Tray 2. If Tray 3 is installed and congured for labels, but

Tray 2 is not congured for labels, the printer will print from Tray 3.

7. Click the OK button to close the Document Properties dialog box.

8. In the Print dialog box, click the OK button to print the job.

ENWW Load and print labels 27

9. Load sheets of labels face-up with the top of the sheet toward the right side of the printer.

28 Chapter 2 Paper trays ENWW

Use the convenience stapler (f, c, and z models)

The convenience stapler can staple up to 20 sheets of 75 g/m2 (20 lb) paper.

CAUTION: To avoid damage to the printer, do not attempt to staple materials other than paper.

1. Insert the stack of paper into the slot on the front of the stapler.

2. Wait for the stapler to staple the sheets. The stapler activates when it senses paper, and it makes a

tapling sound.

NOTE: If the printer is in Sleep mode, there might be a short delay.

3. Remove the stapled paper from the slot.

tapler does not release the paper, follow these steps to resolve the problem.

If the s

WARNING! To avoid injury, do not put your nger inside the stapler area to attempt to release the paper.

1. Open and close the s

2. If the paper is still stuck, make sure the stapler door is closed, and then turn o the printer and turn it on

ain.

tapler door, and then try removing the paper.

ENWW Use the convenience stapler (f, c, and z models) 29

30 Chapter 2 Paper trays ENWW

3 Supplies, accessories, and parts

●

Order supplies, accessories, and parts

●

Replace the toner cartridges

●

Replace the toner-collection unit

●

Replace the staple cartridge (f, c, and z models)

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/

support/colorljM577MFP.

HP's all-inclusive help for the printer includes the following information:

●

Install and congure

●

Learn and use

●

Solve problems

●

Download software and rmware updates

●

Join support forums

●

Find warranty and regulatory information

ENWW 31

Order supplies, accessories, and parts

Ordering

Order supplies and paper www.hp.com/go/suresupply

Order genuine HP parts or accessories www.hp.com/buy/parts

Order through service or support providers Contact an HP-authorized service or support provider.

Order using the HP Embedded Web Server (EWS) To access, in a supported Web browser on your computer, enter

the printer IP address or host name in the address/URL eld. The EWS contains a link to the HP SureSupply Web site, which provides options for purchasing Original HP supplies.

Supplies and accessories

Item Description Cartridge number Part number

Supplies

HP 508A Black Original LaserJet Toner Cartridge

HP 508X High Yield Black Original LaserJet Toner Cartridge

HP 508A Cyan Original LaserJet Toner Cartridge

HP 508X High Yield Cyan Original LaserJet Toner Cartridge

HP 508A Yellow Original LaserJet Toner Cartridge

HP 508X High Yield Yellow Original LaserJet Toner Cartridge

HP 508A Magenta Original LaserJet Toner Cartridge

HP 508X High Yield Magenta Original LaserJet Toner Cartridge

HP toner-collection unit Replacement toner-collection unit

HP Staple Cartridge Pack Replacement staple cartridges for the

Standard-capacity replacement black toner cartridge

High-capacity replacement black toner cartridge

Standard-capacity replacement cyan cartridge

High-capacity replacement cyan toner cartridge

Standard-capacity replacement yellow toner cartridge

High-capacity replacement yellow toner cartridge

Standard-capacity replacement magenta toner cartridge

High-capacity replacement magenta toner cartridge

with attached door

f and z models. Contains two staple cartridges of 1500 staples each.

508A CF360A

508X CF360X

508A CF361A

508X CF361X

508A CF362A

508X CF362X

508A CF363A

508X CF363X

Not applicable B5L37A

Not applicable Q7432A

HP LaserJet 110 V Fuser Kit Replacement fuser for 110 V models

NOTE: A message displays on the

control panel if the fuser needs to be replaced.

Not applicable B5L35A

32 Chapter 3 Supplies, accessories, and parts ENWW

Item Description Cartridge number Part number

HP LaserJet 220 V Fuser Kit Replacement fuser for 220 V models

NOTE: A message displays on the

control panel if the fuser needs to be replaced.

HP 200 ADF Roller Replacement Kit Replacement feed rollers for the

document feeder

Accessories

HP Color LaserJet 550-sheet Media Tray

Printer stand and cabinet Optional stand with storage cabinet to

HP LaserJet Keyboard Overlay Kit for Simplied Chinese & Traditional Chinese

(c and z model only)

HP LaserJet Keyboard Overlay Kit for Swedish

Optional 550-sheet paper feeder

NOTE: The printer supports up to

three 550-sheet paper feeders.

support the printer

Recommended when using multiple optional paper feeders.

Includes installation instructions

Language-specic, adhesive overlay for the physical keyboard

Not applicable B5L36A

Not applicable B5L52A

Not applicable B5L34A

Not applicable B5L51A

Not applicable A7W12A

Not applicable A7W14A

(c and z model only)

HP 1GB DDR3 x32 144-Pin 800MMHz SODIMM

HP Trusted Platform Module Automatically encrypts all data that

HP Foreign Interface Harness Optional port for connecting third-

HP LaserJet MFP Analog Fax Accessory 600

HP Jetdirect 2900nw Print Server USB wireless print server accessory Not applicable J8031A

HP Jetdirect 3000w NFC/Wireless Accessory

Optional DIMM for expanding the memory

passes through the printer

party devices

Optional fax accessory for the dn model

Wi-Fi direct accessory for “touch” printing from mobile devices

Not applicable E5K48A

Not applicable F5S62A

Not applicable B5L31A

Not applicable B5L53A

Not applicable J8030A

Customer self-repair parts

Customer Self-Repair (CSR) parts are available for many HP LaserJet printers to reduce repair time. More information about the CSR program and benets can be found at www.hp.com/go/csr-support and

www.hp.com/go/csr-faq.

Genuine HP replacement parts can be ordered at www.hp.com/buy/parts or by contacting an HP-authorized service or support provider. When ordering, one of the following will be needed: part number, serial number (found on back of printer), product number, or printer name.

ENWW Order supplies, accessories, and parts 33

●

Parts listed as Mandatory self-replacement are to be installed by customers, unless you are willing to pay HP service personnel to perform the repair. For these parts, on-site or return-to-depot support is not provided under the HP printer warranty.

●

Parts listed as Optional self-replacement can be installed by HP service personnel at your request for no additional charge during the printer warranty period.

Item Description Self-replacement options Part number

1 x 550 Sheet Feeder Kit Replacement 1 x 550-sheet feeder Mandatory B5L34-67901

Printer Cabinet Kit Replacement printer cabinet/stand Mandatory B5L51-67901

HP Fuser kit Replacement fuser Mandatory B5L35-67901 (110-volt)

B5L36-67901 (220-volt)

HP Fuser kit, service Replacement fuser, service kit Mandatory B5L35-67902 (110-volt)

B5L36-67902 (220-volt)

ITB and T2 Roller kit, service Replacement transfer belt and secondary

transfer roller

T2 Roller Service Kit Replacement secondary transfer roller Mandatory B5L24-67902

Tray 2-X Roller kit Replacement rollers for Trays 2, 3, 4, and 5 Optional B5L24-67904

Control-panel kit Replacement touchscreen control panel Mandatory B5L47-67018

320 GB Hard Disk Drive kit Replacement hard disk drive Mandatory 5851-6712

HP 1GB DDR3 x32 144-Pin 800MHz SODIMM

HP Trusted Platform Module kit Replacement trusted platform module Mandatory F5S62-61001

HP Foreign Interface Harness kit Replacement foreign interface harness Mandatory B5L31-67902

Toner Collection Unit Replacement toner-collection unit Mandatory B5L37-67901

Analog FAX 600 Kit Replacement fax board Mandatory B5L53-67901

ADF Maintenance Kit Maintenance kit for the document feeder Mandatory B5L52-67903

Scanner white backing Replacement white plastic backing for the

Retention Clip Assy Replacement retention clips that are

U.S. English Keyboard Kit Replacement keyboard for the c and z

Replacement memory DIMM Mandatory E5K48A-67902

scanner

behind the scanner white backing

model

Optional B5L24-67901

Mandatory 5851-6570

Mandatory 5851-6573

Mandatory B5L47-67019

U.K. English Keyboard Kit Replacement keyboard for the c and z

model

Keyboard Overlay Kit

French, Italian, Russian, German, Spanish, Ukranian

Keyboard Overlay Kit

Canadian French, Latin American Spanish, U.S. Spanish

Replacement keyboard overlay for the c and z model

Mandatory B5L47-67020

Mandatory 5851-6019

Mandatory 5851-6020

34 Chapter 3 Supplies, accessories, and parts ENWW

Item Description Self-replacement options Part number

Keyboard Overlay Kit

Swiss French, Swiss German, Danish

Keyboard Overlay Kit

Simplied Chinese, Traditional Chinese

Keyboard Overlay Kit

Spanish, Portuguese

Keyboard Overlay Kit

Japanese (KG and KT)

Replacement keyboard overlay for the c and z model

Mandatory 5851-6021

Mandatory 5851-6022

Mandatory 5851-6023

Mandatory 5851-6024

ENWW Order supplies, accessories, and parts 35

Replace the toner cartridges

Introduction

The following information provides details about the toner cartridges for the printer, and it includes instructions to replace them.

●

Toner-cartridge information

●

Remove and replace the cartridges

Toner-cartridge information

This printer indicates when the toner-cartridge level is low and very low. The actual toner-cartridge life remaining can vary. Consider having a replacement cartridge available to install when print quality is no longer acceptable.

To purchase cartridges or check cartridge compatibility for the printer, go to HP SureSupply at

www.hp.com/go/suresupply. Scroll to the bottom of the page and verify that the country/region is correct.

The printer uses four colors and has a dierent toner cartridge for each color: yellow (Y), magenta (M), cyan (C), and black (K). The toner cartridges are inside the front door.

Item Description Cartridge number Part number

HP 508A Black Original LaserJet Toner Cartridge

HP 508X High Yield Black Original LaserJet Toner Cartridge

HP 508A Cyan Original LaserJet Toner Cartridge

HP 508X High Yield Cyan Original LaserJet Toner Cartridge

HP 508A Yellow Original LaserJet Toner Cartridge

HP 508X High Yield Yellow Original LaserJet Toner Cartridge

HP 508A Magenta Original LaserJet Toner Cartridge

HP 508X High Yield Magenta Original LaserJet Toner Cartridge

Standard-capacity replacement black toner cartridge

High-capacity replacement black toner cartridge

Standard-capacity replacement cyan cartridge

High-capacity replacement cyan toner cartridge

Standard-capacity replacement yellow toner cartridge

High-capacity replacement yellow toner cartridge

Standard-capacity replacement magenta toner cartridge

High-capacity replacement magenta toner cartridge

508A CF360A

508X CF360X

508A CF361A

508X CF361X

508A CF362A

508X CF362X

508A CF363A

508X CF363X

NOTE: High-yield toner cartridges contain more toner than standard cartridges for increased page yield. For

more information, go to www.hp.com/go/learnaboutsupplies.

Do not remove the toner cartridge from its package until it is time to replace it.

36 Chapter 3 Supplies, accessories, and parts ENWW

CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes.

Cover the green imaging drum if the toner cartridge must be removed from the printer for an extended period of time.

The following illustration shows the toner-cartridge components.

1 Handle

2 Imaging drum

3 Protective shield

4 Memory chip

CAUTION: If toner gets on clothing, wipe it o by using a dry cloth and wash the clothes in cold water. Hot

water sets toner into fabric.

NOTE: Information about recycling used toner cartridges is in the toner-cartridge box.

Remove and replace the cartridges

1. Open the front door.

ENWW Replace the toner cartridges 37

2. Grasp the handle of the used toner cartridge and

pull out to remove it.

3. Remove the new toner cartridge from its

otective shell by tearing o the plastic strip and

opening the package. Save all packaging for recycling the used toner cartridge.

4. Hold both ends of the toner cartridge and rock it

5-6 time

38 Chapter 3 Supplies, accessories, and parts ENWW

5. Remove the protective shield from the toner

cartridge.

6. Support the toner cartridge underneath with one

hand while holding the cartridge handle with the other. Align the toner cartridge with its slot on the shelf, and then insert the toner cartridge into the printer.

NOTE: Avoid touching the green imaging drum.

Fingerprints on the imaging drum can cause print defects.

ENWW Replace the toner cartridges 39

7. Close the front door.

8. Pack the used toner cartridge and the protective

shiel

d into the box that the new cartridge came in. See the enclosed recycling guide for information about recycling.

HP helps recycle Original HP cartridges—it’s easy and free with the HP Planet Partners program, available in more than 50 countries/regions and territories around the world1).

To nd information about how to recycle used HP cartridge

s, please go to

www.hp.com/recycle.

1) Program availability varies. For more information, visit www.hp.com/recycle.

40 Chapter 3 Supplies, accessories, and parts ENWW

Replace the toner-collection unit

Introduction

The following information provides details about the toner-collection unit for the printer, and it includes instructions to replace it.

The printer indicates when the toner-collection unit is nearly full and when it is completely full. When it is completely full, printing stops until the toner-collection unit is replaced.

To purchase a toner-collection unit (part number B5L37A), go to the HP Parts Store at www.hp.com/buy/

parts.

NOTE: The toner-collection unit is designed for a single use. Do not attempt to empty the toner-collection

unit and reuse it. Doing so could lead to toner being spilled inside the printer, which could result in reduced print quality. After use, return the toner-collection unit to HP’s Planet Partners program for recycling.

CAUTION: If toner gets on clothing, wipe it o by using a dry cloth and wash the clothes in cold water. Hot

water sets toner into fabric.

Remove and replace the toner-collection unit

1. Open the front door.

ENWW Replace the toner-collection unit 41

2. Open the toner-collection-unit door on the upper-

left side of the printer.

3. Pull out the toner-collection unit and the

attached door.

4. Remove the new toner-collection unit from its

packaging.

42 Chapter 3 Supplies, accessories, and parts ENWW

5. Install the new toner-collection unit and the

attached door into the printer. Align the tabs on the door with the slots in the printer.

6. Close the toner-collection unit door.

7. Close the front door.

To recycle the used toner-collection unit, follow the instructions included with the new tonercollection unit.

ENWW Replace the toner-collection unit 43

Replace the staple cartridge (f, c, and z models)

Introduction

The following information provides details about the staple cartridges for the printer, and it includes instructions to replace them.

To purchase a package of two staple cartridges (part number Q7432A), go to the HP Parts Store at

www.hp.com/buy/parts. Each cartridge holds 1,500 staples.

Remove and replace the staple cartridge

1. Open the stapler door.

NOTE: Opening the stapler door disables the

stapler.

2. Remove the staple cartridge from the printer.

44 Chapter 3 Supplies, accessories, and parts ENWW

3. Insert the new staple cartridge into the opening

inside the stapler door.

4. Close the stapler door.

ENWW Replace the staple cartridge (f, c, and z models) 45

46 Chapter 3 Supplies, accessories, and parts ENWW

4 Print

●

Print tasks (Windows)

●

Print tasks (OS X)

●

Store print jobs on the printer to print later or print privately

●

Mobile printing

●

Print from the USB port

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/

support/colorljM577MFP.

HP's all-inclusive help for the printer includes the following information:

●

Install and congure

●

Learn and use

●

Solve problems

●

Download software and rmware updates

●

Join support forums

●

Find warranty and regulatory information

ENWW 47

Print tasks (Windows)

How to print (Windows)

The following procedure describes the basic printing process for Windows.

1. From the software program, select the Print option.

2. Select the printer from the list of printers. To change settings, click or tap the Properties or Preferences

button to open the print driver.

NOTE: The name of the button varies for dierent software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print,

and then select the printer.

NOTE: For more information, click the Help (?) button in the print driver.

NOTE: The print driver might look dierent than what is shown here, but the steps are the same.

48 Chapter 4 Print ENWW

3. Click or tap the tabs in the print driver to congure the available options. For example, set the paper

orientation on the Finishing tab, and set the paper source, paper type, paper size, and quality settings on the Paper/Quality tab.

4. Click or tap the OK button to return to the Print dialog box. Select the number of copies to print from

this screen.

5. Click or tap the OK button to print the job.

ENWW Print tasks (Windows) 49

Automatically print on both sides (Windows)

Use this procedure for printers that have an automatic duplexer installed. If the printer does not have an automatic duplexer installed, or to print on paper types that the duplexer does not support, print on both sides manually.

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to

open the print driver.

NOTE: The name of the button varies for dierent software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print,

and then select the printer.

3. Click or tap the Finishing tab.

4. Select the Print on both sides check box. Click the OK button to close the Document Properties dialog

box.

5. In the Print dialog box, click the OK button to print the job.

Manually print on both sides (Windows)

Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that the duplexer does not support.

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to

open the print driver.

NOTE: The name of the button varies for dierent software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print,

and then select the printer.

3. Click or tap the Finishing tab.

4. Select the Print on both sides (manually) check box. Click the OK button to print the rst side of the job.

5. Retrieve the printed stack from the output bin, and place it in Tray 1.

6. If prompted, touch the appropriate control panel button to continue.

50 Chapter 4 Print ENWW

Print multiple pages per sheet (Windows)

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to

open the print driver.

NOTE: The name of the button varies for dierent software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print,

and then select the printer.

3. Click or tap the Finishing tab.

4. Select the number of pages per sheet from the Pages per sheet drop-down list.

5. Select the correct Print page borders, Page order, and Orientation options. Click the OK button to close

the Document Properties dialog box.

6. In the Print dialog box, click the OK button to print the job.

Select the paper type (Windows)

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to

open the print driver.

NOTE: The name of the button varies for dierent software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print,

and then select the printer.

3. Click or tap the Paper/Quality tab.

4. From the Paper type drop-down list, click the More... option.

5. Expand the list of Type is: options.

6. Expand the category of paper types that best describes your paper.

7. Select the option for the type of paper you are using, and then click the OK button.

8. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK

button to print the job.

If the tray needs to be congured, a tray conguration message displays on the printer control panel.

9. Load the tray with the specied type and size of paper, and then close the tray.

10. Touch the OK button to accept the detected type and size, or touch the Modify button to choose a

dierent paper size or type.

11. Select the correct type and size, and then touch the OK button.

ENWW Print tasks (Windows) 51

Additional print tasks

Go to www.hp.com/support/colorljM577MFP.

Instructions are available for performing specic print tasks, such as the following:

●

Create and use printing shortcuts or presets

●

Select the paper size, or use a custom paper size

●

Select the page orientation

●

Create a booklet

●

Scale a document to t a specic paper size

●

Print the rst or last pages of the document on dierent paper

●

Print watermarks on a document

52 Chapter 4 Print ENWW

Print tasks (OS X)

How to print (OS X)

The following procedure describes the basic printing process for OS X.

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then select other menus to adjust the print settings.

NOTE: The name of the item varies for dierent software programs.

4. Click the Print button.

Automatically print on both sides (OS X)

NOTE: This information applies to printers that include an automatic duplexer.

NOTE: This feature is available if you install the HP print driver. It might not be available if you are using

AirPrint.

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then click the Layout menu.

NOTE: The name of the item varies for dierent software programs.

4. Select a binding option from the Two-Sided drop-down list.

5. Click the Print button.

Manually print on both sides (OS X)

NOTE: This feature is available if you install the HP print driver. It might not be available if you are using

AirPrint.

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then click the Manual Duplex menu.

NOTE: The name of the item varies for dierent software programs.

4. Click the Manual Duplex box, and select a binding option.

5. Click the Print button.

6. Go to the printer, and remove any blank paper that is in Tray 1.

ENWW Print tasks (OS X) 53

7. Retrieve the printed stack from the output bin and place it with the printed-side facing down in the input

tray.

8. If prompted, touch the appropriate control panel button to continue.

Print multiple pages per sheet (OS X)

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then click the Layout menu.

NOTE: The name of the item varies for dierent software programs.

4. From the Pages per Sheet drop-down list, select the number of pages that you want to print on each

sheet.

5. In the Layout Direction area, select the order and placement of the pages on the sheet.

6. From the Borders menu, select the type of border to print around each page on the sheet.

7. Click the Print button.

Select the paper type (OS X)

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then click the Media & Quality menu or the Paper/Quality

menu.

NOTE: The name of the item varies for dierent software programs.

4. Select from the Media & Quality or Paper/Quality options.

NOTE: This list contains the master set of options available. Some options are not available on all

printers.

●

Media Type: Select the option for the type of paper for the print job.

●

Print Quality: Select the resolution level for the print job.

●

Edge-To-Edge Printing: Select this option to print close to the paper edges.

●

EconoMode: Select this option to conserve toner when printing drafts of documents.

5. Click the Print button.

Additional print tasks

Go to www.hp.com/support/colorljM577MFP.

Instructions are available for performing specic print tasks, such as the following:

●

Create and use printing shortcuts or presets

●

Select the paper size, or use a custom paper size

54 Chapter 4 Print ENWW

●

Select the page orientation

●

Create a booklet

●

Scale a document to t a specic paper size

●

Print the rst or last pages of the document on dierent paper

●

Print watermarks on a document

ENWW Print tasks (OS X) 55

Store print jobs on the printer to print later or print privately

Introduction

The following information provides procedures for creating and printing documents that are stored on the printer. These jobs can be printed at a later time or printed privately.

●

Create a stored job (Windows)

●

Create a stored job (OS X)

●

Print a stored job

●

Delete a stored job

Create a stored job (Windows)

Store jobs on the printer for private or delayed printing.

NOTE: The print driver might look dierent than what is shown here, but the steps are the same.

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then select Properties or Preferences (the name varies

for dierent software programs).

NOTE: The name of the button varies for dierent software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print,

and then select the printer.

56 Chapter 4 Print ENWW

3. Click the Job Storage tab.

4. Select a

●

5. To use a custom user name or job name, click the Custom

job name.

Select which option to use if another stored job already has that name:

●

Job Storage Mode option.

Proof and Hold: Print and proof one copy of a job, and then print more copies.

Personal Job: The job does not print until you request it at the printer control panel. For this job-

orage mode, you can select one of the Make Job Private/Secure options. If you assign a personal identication number (PIN) to the job, you must provide the required PIN at the control panel. If you encrypt the job, you must provide the required password at the control panel. The print job is deleted from memory after it prints and is lost if the printer loses power.

Quick Copy: Print the requested number of copies of a job and store a copy of the job in the printer memory so yo

Stored Job: Store a job on the printer and allow other users to print the job at any time. For this job-st

orage mode, you can select one of the Make Job Private/Secure options. If you assign a personal identication number (PIN) to the job, the person who prints the job must provide the required PIN at the control panel. If you encrypt the job, the person who prints the job must provide the required password at the control panel.

Use Job Name + (1-99): Append a unique number to the end of the job name.

Replace Existing File: Overwrite the existing stored job with the new one.

u can print it again later.

button, and then enter the user name or the

6. Click the OK button to close the

button to print the job.

7. For information about how to print the job, see the topic for "Print a stored job."

ENWW Store print jobs on the printer to print later or print privately 57

Document Properties dialog box. In the Print dialog box, click the OK

Create a stored job (OS X)

Store jobs on the printer for private or delayed printing.

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the printer.

3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then

click the Job Storage menu.

4. In the Mode drop-down list, select the type of stored job.

●

Proof and Hold: Print and proof one copy of a job, and then print more copies.

●

Personal Job: The job does not print until someone requests it at the printer control panel. If the job has a personal identication number (PIN), provide the required PIN at the control panel. The print job is deleted from memory after it prints and is lost if the printer loses power.

●

Quick Copy: Print the requested number of copies of a job and store a copy of the job in the printer memory to print it again later.

●

Stored Job: Store a job on the printer and allow other users to print the job at any time. If the job has a personal identication number (PIN), the person who prints the job must provide the required PIN at the control panel.

5. To use a custom user name or job name, click the Custom button, and then enter the user name or the

job name.

Select which option to use if another stored job already has that name.

●

Use Job Name + (1-99): Append a unique number to the end of the job name.

●

Replace Existing File: Overwrite the existing stored job with the new one.

6. If you selected the Stored Job or Personal Job option in step 3, you can protect the job with a PIN. Type

a 4-digit number in the Use PIN to Print eld. When other people attempt to print this job, the printer prompts them to enter this PIN number.

7. Click the Print button to process the job.

Print a stored job

Use the following procedure to print a job that is stored in the printer memory.

1. Touch or press the Home button on the printer control panel.

2. Select

3. Select the name of the folder where the job is stored.

4. Select the name of the job. If the job is private or encrypted, enter the PIN or password.

5. Adjust the number of copies, and then touch the Start button or press the OK button to print the job.

Retrieve from Device Memory.

58 Chapter 4 Print ENWW

Delete a stored job

When you send a stored job to the printer memory, the printer overwrites any previous jobs with the same user and job name. If a job is not already stored under the same user and job name, and the printer needs additional space, the printer might delete other stored jobs starting with the oldest. You can change the number of jobs that the printer can store from the General Settings menu on the printer control panel.

Use this procedure to delete a job that is stored in the printer memory.

1. Touch or press the Home button on the printer control panel.

2. Select

3. Select the name of the folder where the job is stored.

4. Select the name of the job, and then select the Delete button.

5. If the job is private or encrypted, enter the PIN or the password, and then select the Delete button.

Retrieve from Device Memory.

ENWW Store print jobs on the printer to print later or print privately 59

Mobile printing

Introduction

HP oers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device. To see the full list and to determine the best choice, go to

www.hp.com/go/LaserJetMobilePrinting.

●

HP ePrint via email

●

HP ePrint software

●

AirPrint

●

Android embedded printing

●

Wi-Fi Direct and NFC Printing

HP ePrint via email

Use HP ePrint to print documents by sending them as an email attachment to the printer's email address from any email enabled device.

To use HP ePrint, the printer must meet these requirements:

●

The printer must be connected to a wired or wireless network and have Internet access.

●

HP Web Services must be enabled on the printer, and the printer must be registered with HP Connected.

Follow this procedure to enable HP Web Services and register with HP Connected:

1. Open the HP Embedded Web Server (EWS):

a. From the Home screen on the printer control panel, touch the Network button to display the IP

address or host name.

b. Open a Web br

displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the Web browser displays a There is a problem with this website’s security certicate

ssage when attempting to open the EWS, click Continue to this website (not recommended).

Choosing Continue to this website (not recommended) will not harm the computer while

ting within the EWS for the HP printer.

naviga

2. Click the HP Web Services tab.

3. Select the option to enable Web Services.

NOTE: Enabling Web Services might take several minutes.

owser, and in the address line, type the IP address or host name exactly as it

4. Go to www.hpconnected.com to create an HP ePrint account and complete the setup process.

60 Chapter 4 Print ENWW

HP ePrint software

The HP ePrint software makes it easy to print from a Windows or Mac desktop or laptop computer to any HP ePrint-capable printer. This software makes it easy to nd HP ePrint-enabled printers that are registered to your HP Connected account. The target HP printer can be located in the oice or at locations across the globe.

●

Windows: After installing the software, open the Print option from within your application, and then select HP ePrint from the installed printers list. Click the Properties button to congure print options.

●

OS X: After installing the software, select File, Print, and then select the arrow next to PDF (in the bottom left of the driver screen). Select HP ePrint.

For Windows, the HP ePrint software supports TCP/IP printing to local printers on the network (LAN or WAN) and that support UPD PostScript®.

Windows and OS X both support IPP printing to LAN or WAN network-connected printers that support ePCL.

Windows and Mac also both support printing PDF documents to public print locations and printing using HP ePrint via email through the cloud.

Go to www.hp.com/go/eprintsoftware for drivers and information.

NOTE: The HP ePrint software is a PDF workow utility for Mac, and is not technically a print driver.

NOTE: HP ePrint Software does not support USB printing.

AirPrint

Direct printing using Apple’s AirPrint is supported for iOS 4.2 or later and from Mac computers running OS X

10.7 Lion and newer. Use AirPrint to print directly to the printer from an iPad, iPhone (3GS or later), or iPod touch (third generation or later) in the following mobile applications:

●

Mail

●

Photos

●

Safari

●

iBooks

●

Select third-party applications

To use AirPrint, the printer must be connected to the same network (sub-net) as the Apple device. For more information about using AirPrint and about which HP printers are compatible with AirPrint, go to

www.hp.com/go/LaserJetMobilePrinting.

NOTE: Before using AirPrint with a USB connection, verify the version number. AirPrint versions 1.3 and

earlier do not support USB connections.

Android embedded printing

HP's built-in print solution for Android and Kindle enables mobile devices to automatically nd and print to HP printers that are either on a network or within wireless range for Wi-Fi Direct printing.

The printer must be connected to the same network (sub-net) as the Android device.

The print solution is built into the supported operating systems, so installing drivers or downloading software is not necessary.

ENWW Mobile printing 61

For more information on how to use Android embedded printing and which Android devices are supported, go to www.hp.com/go/LaserJetMobilePrinting.

Wi-Fi Direct and NFC Printing

HP provides Wi-Fi Direct and NFC (Near Field Communication) printing for printers with a supported HP Jetdirect 3000w NFC/Wireless Accessory. This accessory is available as an option for HP LaserJet printers that include a hardware-integration pocket (HIP).

HP Wireless Direct, Wi-Fi Direct, and NFC printing enable Wi-Fi capable (mobile) devices to make a wireless network connection directly to the printer without using a wireless router.

The printer does not need to be connected to the network for this mobile walk-up printing to work.

Use HP Wireless Direct to print wirelessly from the following devices:

●

iPhone, iPad, or iPod touch using Apple AirPrint or the HP ePrint app

●

Android mobile devices using the HP ePrint App or the Android embedded print solution

●

PC and Mac devices using the HP ePrint Software

Use Wi-Fi Direct to print wirelessly from the following devices:

●

Android mobile devices using the HP ePrint App or the Android embedded print solution

For more information on HP Wireless Direct and Wi-Fi Direct printing, go to www.hp.com/go/wirelessprinting.

NFC, HP Wireless Direct, and Wi-Fi Direct capabilities can be enabled or disabled from the printer control panel.

1. From the Home screen on the printer control panel, scroll to and select the Administration menu.

2. Open the following menus:

●

Network Settings

●

Wireless Menu

●

Wireless Direct

3. Select On to enable wireless printing.

NOTE: In environments where more than one model of the same printer is installed, it might be helpful to

provide each printer a more unique Service Set Identier (SSID) for easier printer identication for HP Wireless Direct printing. The SSID is also available on the How to Connect Page by touching the Network button

from the Home screen on the printer control panel.

Follow this procedure to change the printer SSID:

1. From the Home screen on the printer control panel, scroll to and select the Administration menu.

2. Open the following menus:

●

Network Settings

●

Wireless Menu

62 Chapter 4 Print ENWW

●

Wireless Direct

●

SSID

3. Select the SSID name area.

4. Use the keyboard to change the name.

5. Select OK.

ENWW Mobile printing 63

Print from the USB port

Introduction

This printer features easy-access USB printing, for quickly printing les without sending them from a computer. The printer accepts standard USB ash drives in the USB port near the control panel. It supports the following types of les:

●

.pdf

●

.prn

●

.pcl

●

.ps

●

.cht

Enable the USB port for printing

The USB port is disabled by default. Before using this feature, enable the USB port. Use one of the following methods to enable the port:

Method one: Enable the USB port from the printer control-panel menus

1. Press the Home button on the printer control panel.

2. Open the fol

●

3. Select the

Method two: Enable the USB port from the HP Embedded Web server (network-connected printers only)

1. Open the HP Embedded Web Ser

a. From the Home screen on the printer control panel, touch the Network button to display the IP

b. Open a Web br

lowing menus:

Administration

General Settings

Enable Retrieve from USB

Enabled option, and then touch the Save button or press the OK button.

ver (EWS):

addres

s or host name.

owser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the Web browser displays a There is a problem with this website’s security certicate

ssage when attempting to open the EWS, click Continue to this website (not recommended).

Choosing Continue to this website (not recommended) will not harm the computer while

ting within the EWS for the HP printer.

naviga

2. Open the Print tab.

64 Chapter 4 Print ENWW

3. On the left side of the screen, click Retrieve from USB Setup.

4. Select the Enable Retrieve from USB check box.

5. Click Apply.

Print USB documents

1. Insert the USB ash drive into the easy-access USB port.

NOTE: The port might be covered. For some printers, the cover ips open. For other printers, pull the

cover straight out to remove it.

2. The printer detects the USB ash drive. Touch or press the OK button to access the drive, or, if prompted,

select the Retrieve from USB option from the list of available applications. The Retrieve from USB screen opens.

3. Select the name of the document to print.

NOTE: The document might be in a folder. Open folders as necessary.

4. To adjust the number of copies, select Copies, and then use the keypad to change the number of copies.

5. Touch the Start button or press the OK button to print the document.

ENWW Print from the USB port 65

66 Chapter 4 Print ENWW

5 Copy

●

Make a copy

●

Copy on both sides (duplex)

●

Additional copy tasks

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/

support/colorljM577MFP.

HP's all-inclusive help for the printer includes the following information:

●

Install and congure

●

Learn and use

●

Solve problems

●

Download software and rmware updates

●

Join support forums

●

Find warranty and regulatory information

ENWW 67

Make a copy

1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and

adjust the paper guides to t the size of the document.

2. From the Home screen on the printer control panel, select Copy.

3. To adjust the number of copies, touch the Copies eld to open a keypad.

4. Touch the More Options button, and then touch the Optimize Text/Picture button.

5. Select one of the predened options, or touch the Manually Adjust button, and then adjust the slider in

the Optimize For area. Touch the OK button.

6. Touch the Copy button.

68 Chapter 5 Copy ENWW

Copy on both sides (duplex)

1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and

adjust the paper guides to t the size of the document.

2. From the Home screen on the printer control panel, select Copy.

3. Touch the Sides button, and then select one of the following options:

●

Use 1-sided original, 2-sided output to make a two-sided copy from a one-sided original.

●

Use 2-sided original, 2-sided output to make a two-sided copy from a two-sided original

●

Use 2-sided original, 1-sided output to make a one-sided copy from a two-sided original.

4. Touch the OK button.

5. Touch the Start button.

ENWW Copy on both sides (duplex) 69

Additional copy tasks

Go to www.hp.com/support/colorljM577MFP.

Instructions are available for performing specic copy tasks, such as the following:

●

Copy or scan pages from books or other bound documents

●

Copy mixed-size documents

●

Copy or scan both sides of an identication card

●

Copy or scan a document into a booklet format

70 Chapter 5 Copy ENWW

6 Scan

●

Set up Scan to Email

●

Set up Scan to Network Folder

●

Set up Scan to USB Drive

●

Set up Scan to SharePoint® (Flow models only)

●

Create a Quick Set

●

Scan and send to email

●

Scan and send to network folder

●

Scan and send to USB Flash Drive

●

Additional scan tasks

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/

support/colorljM577MFP.

HP's all-inclusive help for the printer includes the following information:

●

Install and congure

●

Learn and use

●

Solve problems

●

Download software and rmware updates

●

Join support forums

●

Find warranty and regulatory information

ENWW 71

Set up Scan to Email

●

Introduction

●

Before you begin

●

Method one: Use the E-mail Setup page

●

Method two: Use the E-mail Setup Wizard

●

Set up Send to E-mail to use Oice 365 Outlook

●

Solve problems with email

Introduction

The printer has a feature that enables it to scan a document and send it to one or more email addresses. To use this scan feature, the printer must be connected to a network; however, the feature is not available until it has been congured by using the HP Embedded Web Server (EWS). There are two methods in the EWS for

conguring Scan to Email. Use the E-mail Setup page for complete setup, or use the Scan to Email Setup Wizard for basic setup.

Before you begin

To set up the Scan to Email feature, the printer must have an active network connection.

Administrators need the following information before beginning the conguration process.

●

Administrative access to the printer

●

DNS suix (e.g., companyname.com)

●

SMTP server (e.g., smtp.mycompany.com)

NOTE: If you do not know the SMTP server name, SMTP port number, or authentication information,

contact the email/Internet service provider or system administrator for the information. SMTP server names and port names are typically easy to nd by doing an Internet search. For example, use terms like "gmail smtp server name" or "yahoo smtp server name" to search.

●

SMTP server authentication requirements for outgoing email messages, including the user name and password used for authentication, if applicable.

Use the HP Embedded Web Server (EWS) to set up the Scan to E-mail feature. Before continuing, use this procedure to open the EWS, and then set up the Scan to E-mail feature by using one of the two methods provided.

IMPORTANT: Consult your email service provider's documentation for information on digital sending limits

for your email account. Some providers may temporarily lock your account if you exceed your sending limit.

Access the HP Embedded Web Server

1. From the Home screen on the printer control panel, touch the Network button to display the IP

address or host name.

72 Chapter 6 Scan ENWW

2. Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on

the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the Web browser displays a There is a problem with this website’s security certicate

message when attempting to open the EWS, click Continue to this website (not recommended).

Choosing Continue to this website (not recommended) will not harm the computer while navigating within the EWS for the HP printer.

Method one: Use the E-mail Setup page

1. Click the Networking tab.

NOTE: Conguring settings on the Networking tab might require the assistance of a system

administrator.

2. If it is not already selected, click TCP/IP Settings in the left navigation pane.

3. Click the Network Identication tab.

4. If DNS is required on the network, in the TCP/IP Domain Suix area, verify that the DNS suix for the

email client being used is listed. DNS suixes have this format: companyname.com, gmail.com, etc.

NOTE: If the Domain Name suix is not set up, use the IP address.

5. Click Apply.

6. Click the Scan/Digital Send tab.

7. On the left navigation pane, click the E-mail Setup link, and click Default Job Options.

8. On the E-mail Setup dialog, select the Enable Send to E-mail check box. If this check box is not selected,

the feature is unavailable at the printer control panel.

9. In the Outgoing E-mail Servers (SMTP) area, complete the steps for one of the following options:

●

Select one of the displayed servers

●

Click Add to start the SMTP wizard.

1. In the SMTP wizard, select one of the following options:

●

Method one: Enter the address of an SMTP server, and then click Next

●

Method two: Select Search network for outgoing e-mail server, and then click Next. Select the server, and then click Next.

ENWW Set up Scan to Email 73

NOTE: If an SMTP server was already created for another printer function, the Use a server

already in use by another function option displays. Select this option, and then congure it

to be used for the email function.

2. On the Set the basic information necessary to connect to the server dialog, set the options

to use, and then click Next.

NOTE: Some servers have problems sending or receiving emails that are larger than 5

megabytes (MB). These problems can be prevented by entering a number in Split e-mails if larger than (MB).

NOTE: In most cases, the default port number does not need to be changed.

NOTE: If you are using Google™ Gmail for email service, select the Enable SMTP SSL

Protocol check box. Typically, for gmail, the SMTP address is smtp.gmail.com, port number

465, and the SSL should be enabled.

Please refer to online sources to conrm these server settings are current and valid at the time of conguration.

3. On the Server Authentication Requirements dialog, select the option that describes the

server’s authentication requirements:

●

Server does not require authentication, and then click Next.

●

Server requires authentication

◦

From the drop-down box, select Use credentials of user to connect after Sign In at the control panel, and then click Next.

◦

From the drop-down box, select Always use these credentials, enter the Username and Password, and then click Next.

NOTE: If using a signed-in user's credentials, set email to require sign in by the user on the

printer control panel. Deny device guest access to email by clearing the check box for email in the Device Guest column in the Sign in and Permission Policies area on the Access Control dialog of the Security tab. The icon in the check box changes from a check mark to a lock.

4. On the Server Usage dialog, choose the printer functions that will send email through this

SMTP server, and then click the Next button.

NOTE: If the server requires authentication, a user name and password for sending

automatic alerts and reports from the printer will be required.

5. On the Summary and Test dialog, enter a valid email address in the Send a test e-mail to:

eld, and then click Test.

6. Verify that all of the settings are correct, and then click Finish to complete the outgoing email

server set up.

10. In the Address and Message Field Control area, enter a Default From: setting and any of the other

optional settings.

Address and Message Field Control settings:

NOTE: To display all these settings, click Advanced Settings at the bottom of the page.

74 Chapter 6 Scan ENWW

Feature Description

Address Field Restrictions Specify whether users must select an email address from an address book or whether users are

allowed to enter in an email address manually.

CAUTION: If Users must select from address book is selected, and any of the address elds

are also set as User editable, changes to those editable elds also change the corresponding values in the address book.

To prevent users from changing contacts in the Address Book at the printer control panel, go to the Access Control page on the Security tab, and deny Device Guest access to address book

modications.

Allow invalid e-mail address formats

User editable

Default From: and Default Display Name:

To: Provide a To (recipient) email address for emails.

CC: Provide a CC email address for emails.

BCC: Provide a BCC email address for emails.

Subject: Provide a default subject line for the email messages.

Message: Create a custom message. To use this message for all emails sent from the printer, clear or do

Select to allow an invalid email address format.

To use the Default From address and Default Display Name for all emails sent from this printer (unless a user is signed in), do not select the User editable check box.

When setting up the address elds, if the User editable check box is unchecked, users will not be able to edit those elds at the printer control panel when sending an email. For send-to-me functionality, clear the User editable check boxes for all of the address elds, including the From: To: CC:, and BCC: elds, and then set that user's send email From: their own email address and To: their own email address.

Provide an email address and name to use for the From: address for the email message.

TIP: Create an email account for the printer, and use this address for the default email

address.

TIP: Congure the email feature so that users must sign in before using it. This prevents

users from sending an email from an address that is not their own.

not select the User editable check box for Message:.

11. In the Signing and Encryption area, set the signing and encryption preferences.

NOTE: To display the Signing and Encryption settings, click Advanced Settings at the bottom of the

page.

Signing and Encryption settings:

Feature Description

Signing Select whether to sign the security certicate.

Select the User editable check box to make this setting editable at the printer control panel.

Hashing Algorithm Select the algorithm to use for signing the emails.

Encryption Select whether to encrypt the email.

Select the User editable check box to make this setting editable at the printer control panel.

Encryption Algorithm Select the algorithm to use for encrypting the email.

ENWW Set up Scan to Email 75

Feature Description

Attribute for Recipient Public Key

Use the recipient public key certicate to verify the recipient

Enter which attribute to use to retrieve the recipient’s public key certicate from LDAP.

Select this setting to use the recipients’s public key certicate to verify the recipient.

12. In the Notication Settings area, select when users will receive notications about sent emails. The

default setting is using the signed in user's email address. If the recipient email address is blank, no notication is sent.

NOTE: To display the Notication settings, click Advanced Settings at the bottom of the page.

13. In the File Settings area, set the default scanning preferences.

NOTE: The following list contains the master set of options available for HP LaserJet Enterprise MFP

printers. Some options are not available on all printers.

Save As... Specify the folder and le name for the scanned le

Load and Save Settings Load Quick Set: Load scan settings from a saved Quick Set.

NOTE: Use the HP Embedded Web Server to create and save Quick Sets.

Save Defaults: Save the current settings in the Options list as default settings for future scan

jobs.

76 Chapter 6 Scan ENWW

Document File Type Save a scanned document as one of several types of les.

The following standard le types are available:

●

PDF: This le type provides the best overall image and text quality. PDF les require

Adobe® Acrobat® Reader software for viewing.

●

JPEG: This le type is a good choice for most graphics. Most computers have a browser

that can view .JPEG les. This le type produces one le per page.

●

TIFF: This is a standard le type that many graphics programs support. This le type

produces one le per page.

●

MTIFF: MTIFF stands for multi-page TIFF. This le type saves multiple scanned pages in a

single le.

●

XPS: XPS (XML Paper Specication) creates an XAML le that preserves the original

formatting of the document and supports color graphics and embedded fonts.

●

PDF/A: PDF/A is a type of PDF designed for long-term archival of electronic documents. All

format information in the document is self-contained.

HP LaserJet Enterprise Flow MFP printers also support the following OCR le types:

●

Text (OCR): Text (OCR) creates a text le by using optical character recognition (OCR) to

scan the original. A text le can be opened in any word processing program. The formatting of the original will not be saved using this option.

●

Unicode Text (OCR): Unicode Text (OCR) is an industry standard used to consistently

represent and manipulate text. This le type is useful for internationalization and localization.

●

RTF (OCR): RTF (OCR) creates a rich text format (RTF) le by using optical character

recognition (OCR) to scan the original. RTF is an alternative text format that can be opened by most word processing programs. Some of the formatting of the original will be saved using this option.

●

Searchable PDF (OCR): Searchable PDF (OCR) creates a searchable PDF le by using optical

character recognition (OCR) to scan the original. When a document is scanned in this way, use Adobe Acrobat® Reader's search tools to search for specic words or phrases within the PDF.

●

Searchable PDF/A (OCR): Searchable PDF/A (OCR) is a type of PDF/A le that includes

information about the document structure, which allows content to be searched.

●

HTML (OCR): HTML (OCR) creates a Hypertext Markup Language (HTML) le containing the

contents of the original document. HTML is used to display les on Web sites.

●

CSV (OCR): CSV (OCR) is common text le format that contains comma-separated values.

This type of le can be opened by most word processing, spreadsheet, or database programs.

Output Quality Specify the output quality of scanned images, which aects the le size of the resulting le.

Original Sides Specify whether the original document is printed on one side or both sides.

Color/Black

For color printers only.

Specify whether the scanned image will be in color, black and gray, or black only.

ENWW Set up Scan to Email 77

Scan Mode Standard Document: Scan a page or stack of pages through the document feeder, or

individually on the atbed glass.

Book Mode: Scan an open book and output each page of the book onto dierent pages.

2-sided ID Copy: Scan each side of an identication card on the atbed glass and output them

onto one page. After scanning the rst side, the printer prompts to place the second side in the correct position on the glass.

Resolution Specify the resolution of scanned images. Select a higher resolution to increase the clarity of

the image. However, as the resolution increases, the le size also increases.

Original Size Specify the paper size for the original document.

Content Orientation Specify whether the original document is printed in Portrait or Landscape orientation.

Image Adjustment Sharpness: Clarify or soften the image. For example, increasing the sharpness could make text

appear crisper, but decreasing it could make photos appear smoother.

Darkness: Increase or decrease the amount of white and black used in colors in scanned

images.

Contrast: Increase or decrease the dierence between the lightest and the darkest color on the

page.

Background Cleanup: Remove faint colors from the background of scanned images. For

example, if the original document is printed on colored paper, use this feature to lighten the background without aecting the darkness of the image.

Automatic Tone: Available for Flow printers only. For original documents that have at least 100

characters of text on the page, the printer can detect which edge is the top of the page, and it orients the scanned images appropriately. If some of the pages are upside-down in relation to the other pages, the resulting scanned image has all pages right-side-up. If some of the pages have a landscape orientation, the printer rotates the image so that the top of the page is at the top of the image.

Optimize Text/Picture Optimize the job for the type of image being scanned: text, graphics, or photos.

Erase Edges Remove blemishes, such as dark borders or staple marks, by cleaning the edges of the scanned

image.

Cropping options Crop to original size: Crop the image to match the paper size of the original document.

Crop to content: Crop the image to the size of the detectable content in the original document.

Blank Page Suppression Exclude blank pages in the original document from scanned images. This feature is useful for

scanning pages printed on both sides to eliminate blank pages in the resulting scanned document.

Multi-feed Detection Enable or disable multi-feed detection. When enabled, scanning stops when the printer detects

more than one page at a time being fed in the document feeder. When disabled, scanning continues when a multi-feed is detected, to allow scanning pages that are stuck together, originals with self-adhesive notes on them, or thick paper.

Notication Select whether to send notications of the status of scan jobs. The printer can print the

notication, or it can send the notication in an email.

Save Defaults Save the current scan settings as the new default settings for this scan function.

14. In the File Settings area, set the default le settings preferences.

NOTE: To display all these settings, click Advanced Settings at the bottom of the page.

78 Chapter 6 Scan ENWW

15. Review the selected options to verify that they are accurate, and then click Apply to complete the setup.

16. On the left navigation pane, under E-mail Setup, click Quick Sets, and select any Quick Sets for the

printer.

NOTE: Quick Sets are shortcut jobs that can be accessed within the Quick Sets application on the

printer control panel.

Method two: Use the E-mail Setup Wizard

The setup wizard includes the options for basic conguration.

1. Click the Networking tab.

2. If it is not already selected, click TCP/IP Settings in the left navigation pane.

3. Click the Network Identication tab.

4. If DNS is required on the network, in the TCP/IP Domain Suix area, verify that the DNS suix for the

email client being used is listed. DNS suixes have this format: companyname.com, gmail.com, etc.

NOTE: If the Domain Name suix is not set up, use the IP address.

5. Click Apply.

6. Click the Scan/Digital Send tab.

7. On the left navigation pane, click E-mail and Save to Network Folder Quick Setup Wizards.

8. Click the E-mail Setup Wizard link.

9. On the Congure E-mail Server (SMTP) dialog, complete the steps for one of the following options:

●

Option one: Search network for outgoing e-mail server:

NOTE: This option nds outgoing SMTP servers inside your rewall only.

1. Select Search network for outgoing e-mail server, and then click Next

2. Select the appropriate server from the Finding SMTP servers list, and then click Next.

3. Select the option that describes the server’s authentication requirements:

●

Server does not require authentication, and then click Next.

●

Server requires authentication

◦

From the drop-down box, select Use credentials of user to connect after Sign In at the control panel, and then click Next.

◦

From the drop-down box, select Always use these credentials, enter the Username and Password, and then click Next.

●

Option two: Add SMTP server:

ENWW Set up Scan to Email 79

1. Select Add SMTP server

2. Enter the Server Name and Port Number, and then click Next.

NOTE: In most cases, the default port number does not need to be changed.

NOTE: If you are using a hosted SMTP service such as gmail, verify the SMTP address, port

number, and SSL settings from the service provider’s Web site or other sources. Typically, for gmail, the SMTP address is smtp.gmail.com, port number 465, and the SSL should be enabled.

Please refer to online sources to conrm these server settings are current and valid at the time of conguration.

3. Select the option that describes the server’s authentication requirements:

●

Server does not require authentication, and then click Next.

●

Server requires authentication

◦

From the drop-down box, select Use credentials of user to connect after Sign In at the control panel, and then click Next.

◦

From the drop-down box, select Always use these credentials, enter the Username and Password, and then click Next.

10. On the Congure E-mail Settings dialog, enter the information about the From email address, the

subject line of the email, and the default message, and then click Next.

NOTE: When setting up the address elds, if the User editable check box is unchecked, users will not

be able to edit those elds at the printer control panel when sending an email.

Feature Description

From:

(Required)

Subject:

(Optional)

Message:

(Optional)

Select one of the following:

●

User’s address (sign-in required)

●

Default From

◦

Default From: and Default Display Name:

Provide an email address and name to use for the email message.

TIP: Create an email account for the printer, and use this address for the

default email address.

TIP: Congure the email feature so that users must sign in before using it.

This prevents users from sending an email from an address that is not their own.

Provide a default subject line for the email messages.

Create a custom message.

To use this message for all emails sent from the printer, clear the User editable check box for Message:.

80 Chapter 6 Scan ENWW

11. On the Congure File Scan Settings dialog, set the default scanning preferences, and then click Next.

12. Review the Summary dialog, and then click Finish to complete the setup.

Set up Send to E-mail to use Oice 365 Outlook

●

Introduction

●

Congure the outgoing email server (SMTP) to send an email from an Oice 365 Outlook account

Introduction

Microsoft Oice 365 Outlook is a cloud-based email system provided by Microsoft which uses Microsoft's Simple Mail Transfer Protocol (SMTP) server to send or receive emails. Complete the following to enable the printer to send an email with an Oice 365 Outlook account from the control panel.

NOTE: You must have an email address account with Oice 365 Outlook to congure the settings in the

EWS.

Congure the outgoing email server (SMTP) to send an email from an Oice 365 Outlook account

1. Click the Networking tab.

2. If it is not already selected, click TCP/IP Settings in the left navigation pane.

3. Click the Network Identication tab.

4. If DNS is required on the network, in the TCP/IP Domain Suix area, verify that the DNS suix for the

email client being used is listed. DNS suixes have this format: companyname.com, gmail.com, etc.

NOTE: If the Domain Name suix is not set up, use the IP address.

5. Click Apply.

6. Click the Scan/Digital Send tab.

7. On the left navigation pane, click the Scan to E-mail link.

8. Select the Enable Scan to E-mail check box. If this check box is not checked, the feature is unavailable at

the printer control panel.

9. In the Outgoing E-mail Servers (SMTP) area, click Add to start the SMTP wizard.

10. In the I know my SMTP server address or host name eld, type smtp.onoice.com, and then click Next.

11. On the Set the basic information necessary to connect to the server dialog, in the Port Number eld,

type 587.

NOTE: Some servers have problems sending or receiving emails that are larger than 5 megabytes

(MB). These problems can be prevented by entering a number in Split e-mails if larger than (MB).

12. Select the Enable SMTP SSL Protocol check box, and then click Next.

13. On the Server Authentication Requirements dialog, complete the following information:

a. Select Server requires authentication.

b. From the drop-down list, select Always use these credentials

ENWW Set up Scan to Email 81

c. In the Username eld, type the Oice 365 Outlook email address.

d. In the Password eld, type the Oice 365 Outlook account password, and then click Next.

14. On the Server Usage dialog, choose the printer functions that will send email through this SMTP server,

and then click the Next button.

15. On the Summary and Test dialog, enter a valid email address in the Send a test e-mail to: eld, and

then click Test.

16. Verify that all of the settings are correct, and then click Finish to complete the outgoing email server set

up.

Solve problems with email

Problems with sending email

●

Make sure the Enable Scan to E-mail check box is checked on the Scan/Digital Send tab on the Scan to E-mail page.

●

If the feature is enabled, but the printer is still unable to send emails, the SMTP server might not be set up correctly. The cause could be any of the following reasons:

◦

Authentication is required for the server, but no authentication information is sent.

◦

The network address or hostname for the SMTP server is incorrect.

◦

The SMTP server is not accepting email (port 25 is not open).

●

Check the SMTP server settings to identify the problem.

Check the SMTP server setup

NOTE: This procedure is for Windows operating systems. The following steps show examples of responses

from the server. The text portion of the response can vary from server to server.

1. Open a Windows command prompt: click Start, click Run, and then enter cmd.

2. Enter

3. Press

4. If the SMTP g

5. Identify yourself to the SMTP server. At the prompt, enter HELO followed by your host name. Press

telnet followed by the SMTP gateway hostname and then the number 25, which is the port over

which the printer is communicating. For example, enter telnet example.com 25

Enter. If the SMTP gateway hostname is not valid, the response contains the following message:

Could not open connection to the host on port 25: Connect Failed.

ateway hostname is not valid, recongure the server.

●

For the email digital-send feature, use the Scan/Digital Sending tab in the embedded Web server to congure

If you receive a reply such as 220 smtp.hostname, the SMTP gateway hostname is valid. Continue with the next step.

Ent

er. You should receive a reply.

the printer to use a dierent SMTP server.

6. Attempt to authorize to the SMTP server. At the prompt, enter AUTH. Press Enter.

82 Chapter 6 Scan ENWW

7. If the reply is 503.5.3.3 AUTH not available, then the SMTP server does not require

authentication.

If the reply is 250 AUTH or 334, the SMTP server requires authentication. Use the Scan to E-mail page on the

Scan/Digital Sending tab of the HP Embedded Web Server to congure the correct

authentication inform

8. Verify that the server recognizes the email account that is sending the message. At the prompt, enter

MAIL FROM: <sender@domain.com> wher testing.

If the response is 550 Requested action not taken: mailbox unavailable, then the server canno

If the response is 550 Requested action not taken: mailbox name not allowed, then the email addre

9. Verify that the server has sent the email to the recipient. At the prompt enter RCPT TO:

<recipient@example.com> wher

recipient.

t nd the mailbox for that address.

ation.

e “<sender@domain.com>” is the email address for

ss is not valid.

e “<recipient@example.com>” is the email address for the

If the re server canno

it canno

If the response is 551 User not local: please try <forward-path>, where “<forward-path>” is a dierent email address, then the email account is not active.

sponse is 550 Requested action not taken: mailbox unavailable, then the

t nd the mailbox for that address. The recipient email account might be congured so that

eive messages from the printer.

t r

ENWW Set up Scan to Email 83

Set up Scan to Network Folder

●

Introduction

●

Before you begin

●

Method one: Use the Save to Network Folder Setup page

●

Method two: Use the Save to Network Folder Quick Set Wizard

●

Problems with sending to a network folder

Introduction

This document explains how to enable and congure the scan to network folder function. The printer has a feature that enables it to scan a document and save it to a network folder. To use this scan feature, the printer must be connected to a network; however, the feature is not available until it has been congured by using the HP Embedded Web Server (EWS). There are two methods in the EWS for conguring Scan to network folder. Use the Save to Network Folder Setup page for advanced conguration, or use the Scan to Network

Folder Setup Wizard for basic conguration.

Before you begin

NOTE: To set up the Scan to Network Folder feature, the printer must have an active network connection.

Administrators need the following items before beginning the conguration process.

●

Administrative access to the printer

●

The fully-qualied domain name (FQDN) (e.g., \ \servername.us.companyname.net\scans) of the destination folder or the IP address of the server (e.g., \\16.88.20.20\scans).

NOTE: The use of the term "server" in this context refers to the computer where the shared folder

resides.

Use the HP Embedded Web Server (EWS) to set up the Scan to Network Folder feature. Before continuing, use this procedure to open the EWS, and then set up the Scan to Network Folder feature by using one of the methods provided.

Access the HP Embedded Web Server

1. From the Home screen on the printer control panel, touch the Network button to display the IP

address or host name.

2. Open a Web br

the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the Web browser displays a There is a problem with this website’s security certicate

ssage when attempting to open the EWS, click Continue to this website (not recommended).

Choosing Continue to this website (not recommended) will not harm the computer while navigating within the EWS for the HP printer.

owser, and in the address line, type the IP address or host name exactly as it displays on

84 Chapter 6 Scan ENWW

Method one: Use the Save to Network Folder Setup page

Use this method for complete conguration of the Scan to Network Folder feature.

●

Step one: Enable the Scan to Network Folder feature and congure the default job options

●

Step two: Set up a Quick Set

Step one: Enable the Scan to Network Folder feature and congure the default job options

1. Click the Scan/Digital Send tab.

2. On the left navigation menu, click the Save to Network Folder Setup link.

3. On the Save to Network Folder Setup dialog, select the Enable Save to Network Folder check box. If

this box is not selected, the feature is unavailable at the printer control panel.

Complete the elds in all the dialogs on the page.

●

Notication settings

●

Folder Settings

●

Scan Settings

●

File Settings

Notication settings

On the Notication Settings dialog, select one of these options:

NOTE: In order to send notication emails, the printer must be set up to use an SMTP server for sending

email jobs.

●

Option one: Do not notify

1. Select Do not notify.

2. To prompt the user to review their notication settings, select Prompt user prior to job start, and

●

Option two: Notify when job completes

1. Select Notify when job completes.

2. Select the method for delivering the notication from the Method Used to Deliver Notication list.

3. To include a thumbnail of the rst scanned page in the notication, select Include Thumbnail.

4. To prompt the user to review their notication settings, select Prompt user prior to job start, and

then click Next.

If the method of notication selected is E-mail, type the email address in the Notication E-mail Address eld.

then click Next.

●

Option three: Notify only if job fails

ENWW Set up Scan to Network Folder 85

Folder Settings

Use the Folder Settings dialog to congure the types of folders the printer sends scanned documents to.

There are two types of folder permissions to select from:

Option 1: Read and write access

To send scanned documents to a folder congured for read and write access, complete the following steps:

NOTE: Send only to folders with read and write access supports folder verication and job notication

1. If it is not already selected, select Send only to folders with read and write access.

2. To require the printer to verify folder access before starting a scan job, select Verify folder access prior

1. Select Notify only if job fails.

2. Select the method for delivering the notication from the Method Used to Deliver Notication list.

If the method of notication selected is E-mail, type the email address in the Notication E-mail Address eld.

3. To include a thumbnail of the rst scanned page in the notication, select Include Thumbnail.

4. To prompt the user to review their notication settings, select Prompt user prior to job start, and then click Next.

to job start.

3. Click Next.

Option 2: Write access only

To send scanned documents to a folder congured for write access only, complete the following steps:

NOTE: Allow sending to folders with write access only does not support folder verication or job

notication

NOTE: If this option is selected, the printer cannot increment the scan lename. It sends the same lename

for all scans.

Select a time-related lename prex or suix for the scan lename, so that each scan is saved as a unique le, and does not overwrite a previous le. This lename is determined by the information in the File Settings dialog.

1. Select Allow sending to folders with write access only.

2. Click Next.

Scan Settings

On the Scan Settings dialog, set the default scanning options.

NOTE: Scan jobs can complete more quickly if Verify folder access prior to job start is not selected;

however, if the folder is unavailable, the scan job will fail.

Save As... Specify the folder and le name for the scanned le

86 Chapter 6 Scan ENWW

Document File Type Save a scanned document as one of several types of les.

The following standard le types are available:

●

PDF: This le type provides the best overall image and text quality. PDF les require Adobe®

Acrobat® Reader software for viewing.

●

JPEG: This le type is a good choice for most graphics. Most computers have a browser that can

view .JPEG les. This le type produces one le per page.

●

TIFF: This is a standard le type that many graphics programs support. This le type produces

one le per page.

●

MTIFF: MTIFF stands for multi-page TIFF. This le type saves multiple scanned pages in a single

le.

●

XPS: XPS (XML Paper Specication) creates an XAML le that preserves the original formatting

of the document and supports color graphics and embedded fonts.

●

PDF/A: PDF/A is a type of PDF designed for long-term archival of electronic documents. All

format information in the document is self-contained.

HP LaserJet Enterprise Flow MFP printers also support the following OCR le types:

●

Text (OCR): Text (OCR) creates a text le by using optical character recognition (OCR) to scan

the original. A text le can be opened in any word processing program. The formatting of the original will not be saved using this option.

●

Unicode Text (OCR): Unicode Text (OCR) is an industry standard used to consistently represent

and manipulate text. This le type is useful for internationalization and localization.

●

RTF (OCR): RTF (OCR) creates a rich text format (RTF) le by using optical character recognition

(OCR) to scan the original. RTF is an alternative text format that can be opened by most word processing programs. Some of the formatting of the original will be saved using this option.

●

Searchable PDF (OCR): Searchable PDF (OCR) creates a searchable PDF le by using optical

character recognition (OCR) to scan the original. When a document is scanned in this way, use Adobe Acrobat® Reader's search tools to search for specic words or phrases within the PDF.

●

Searchable PDF/A (OCR): Searchable PDF/A (OCR) is a type of PDF/A le that includes

information about the document structure, which allows content to be searched.

●

HTML (OCR): HTML (OCR) creates a Hypertext Markup Language (HTML) le containing the

contents of the original document. HTML is used to display les on Web sites.

●

CSV (OCR): CSV (OCR) is common text le format that contains comma-separated values. This

type of le can be opened by most word processing, spreadsheet, or database programs.

Output Quality Specify the output quality of scanned images, which aects the le size of the resulting le.

Original Sides Specify whether the original document is printed on one side or both sides.

Color/Black

For color printers only.

Scan Mode Standard Document: Scan a page or stack of pages through the document feeder, or individually on

Specify whether the scanned image will be in color, black and gray, or black only.

the atbed glass.

Book Mode: Scan an open book and output each page of the book onto dierent pages.

2-sided ID Copy: Scan each side of an identication card on the atbed glass and output them onto

one page. After scanning the rst side, the printer prompts to place the second side in the correct position on the glass.

Resolution Specify the resolution of scanned images. Select a higher resolution to increase the clarity of the

image. However, as the resolution increases, the le size also increases.

ENWW Set up Scan to Network Folder 87

Original Size Specify the paper size for the original document.

Content Orientation Specify whether the original document is printed in Portrait or Landscape orientation.

Image Adjustment Sharpness: Clarify or soften the image. For example, increasing the sharpness could make text

appear crisper, but decreasing it could make photos appear smoother.

Darkness: Increase or decrease the amount of white and black used in colors in scanned images.

Contrast: Increase or decrease the dierence between the lightest and the darkest color on the

page.

Background Cleanup: Remove faint colors from the background of scanned images. For example, if

the original document is printed on colored paper, use this feature to lighten the background without aecting the darkness of the image.

Automatic Tone: Available for Flow printers only. For original documents that have at least 100

Optimize Text/Picture Optimize the job for the type of image being scanned: text, graphics, or photos.

Erase Edges Remove blemishes, such as dark borders or staple marks, by cleaning the edges of the scanned

image.

Cropping options Crop to original size: Crop the image to match the paper size of the original document.

Crop to content: Crop the image to the size of the detectable content in the original document.

File Settings

Blank Page Suppression Exclude blank pages in the original document from scanned images. This feature is useful for

scanning pages printed on both sides to eliminate blank pages in the resulting scanned document.

Multi-feed Detection Enable or disable multi-feed detection. When enabled, scanning stops when the printer detects

Notication Select whether to send notications of the status of scan jobs. The printer can print the notication,

or it can send the notication in an email.

On the File Settings dialog, set the default le settings for the Quick Set, and then click Next.

File settings:

Feature Description

File Name Prex Set the default le name prex used for les saved to a network folder.

File Name Suix Set the default le name suix used for les saved to a network folder.

File Number Format Select a le name format for when the job is divided into multiple les.

File Name Preview Enter a le name, and then click the Update Preview button.

88 Chapter 6 Scan ENWW

HP B5L54A User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Printer overview

Printer views

Printer front view

Printer back view

Interface ports

Control-panel view

Supported operating systems

Mobile printing solutions

Printer dimensions

Operating-environment range

Printer hardware setup and software installation

2 Paper trays

Load paper to Tray 1 (multipurpose tray)

Introduction

Tray 1 paper orientation

Use alternative letterhead mode

Enable Alternative Letterhead Mode by using the printer control-panel menus

Load paper to Trays 2, 3, 4, and 5

Introduction

Tray 2 and the 550-sheet trays paper orientation

Use alternative letterhead mode

Enable Alternative Letterhead Mode by using the printer control-panel menus

Load and print envelopes

Introduction

Print envelopes

Envelope orientation

Load and print labels

Introduction

Manually feed labels

Use the convenience stapler (f, c, and z models)

3 Supplies, accessories, and parts

Order supplies, accessories, and parts

Ordering

Supplies and accessories

Customer self-repair parts

Replace the toner cartridges

Introduction

Toner-cartridge information

Remove and replace the cartridges

Replace the toner-collection unit

Introduction

Remove and replace the toner-collection unit

Replace the staple cartridge (f, c, and z models)

Introduction

Remove and replace the staple cartridge

4 Print

Print tasks (Windows)

How to print (Windows)

Automatically print on both sides (Windows)

Manually print on both sides (Windows)

Print multiple pages per sheet (Windows)

Select the paper type (Windows)

Additional print tasks

Print tasks (OS X)

How to print (OS X)

Automatically print on both sides (OS X)

Manually print on both sides (OS X)

Print multiple pages per sheet (OS X)

Select the paper type (OS X)

Additional print tasks

Store print jobs on the printer to print later or print privately

Introduction

Create a stored job (Windows)

Create a stored job (OS X)

Print a stored job

Delete a stored job

Mobile printing

Introduction

HP ePrint via email

HP ePrint software

AirPrint

Android embedded printing

Wi-Fi Direct and NFC Printing

Print from the USB port

Introduction

Enable the USB port for printing