Henny Penny HI-3 Service Manual
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Henny Penny
LIMITED WARRANTY FOR HENNY PENNY APPLIANCES
Subject to the following conditions, Henny Penny Corporation makes the following limited warranties to the
original purchaser only for Henny Penny appliances and replacement parts:
NEW EQUIPMENT:
defective in material or workmanship within two (2) years from date of original installation, will be
repaired or replaced without charge F.O.B. factory, Eaton, Ohio, or F.O.B. authorized distributor. To
validate this warranty, the registration card for the appliance must be mailed to Henny Penny within ten
(10) days after installation.
REPLACEMENT PARTS:
be defective in material or workmanship within ninety (90) days from date of original installation will be
repaired or replaced without charge F.O.B. factory, Eaton, Ohio, or F.O.B. authorized distributor.
The warranty for new equipment and replacement parts covers only the repair or replacement of the defective
part and does not include any labor charges for the removal and installation of any parts, travel or other expenses
incidental to the repair or replacement of a part.
EXTENDED FRYPOT WARRANTY:
workmanship issues for a period of up to seven (7) years from date of manufacture. This warranty shall not cover
any frypot that fails due to any misuse or abuse, such as heating of the frypot without shortening.
0 TO 3 YEARS:
issues will be replaced at no charge for parts, labor, or freight. Henny Penny will either install a
new frypot at no cost or provide a new or reconditioned replacement fryer at no cost.
3 TO 7 YEARS:
issues will be replaced at no charge for the frypot only. Any freight charges and labor costs to
install the new frypot as well as the cost of any other parts replaced, such as insulation, thermal
sensors, high limits, fittings, and hardware, will be the responsibility of the owner.
Any part of a new appliance, except lamps and fuses, which proves to be
Any appliance replacement part, except lamps and fuses, which proves to
Henny Penny will replace any frypot that fails due to manufacturing or
During this time, any frypot that fails due to manufacturing or workmanship
During this time, any frypot that fails due to manufacturing or workmanship
Any claim must be represented to either Henny Penny or the distributor from whom the appliance was
purchased. No allowance will be granted for repairs made by anyone else without Henny Penny’s written
consent. If damage occurs during shipping, notify the sender at once so that a claim may be filed.
THE ABOVE LIMITED WARRANTY SETS FORTH THE SOLE REMEDY AGAINST HENNY PENNY
FOR ANY BREACH OF WARRANTY OR OTHER TERM. BUYER AGREES THAT NO OTHER REMEDY
(INCLUDING CLAIMS FOR ANY INCIDENTAL OR CONSQUENTIAL DAMAGES) SHALL BE
AVAILABLE.
The above limited warranty does not apply (a) to damage resulting from accident, alteration, misuse, or
abuse; (b) if the equipment’s serial number is removed or defaced; or (c) for lamps and fuses. THE ABOVE
LIMITED WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS, AND ALL OTHER WARRANTIES ARE
EXCLUDED. HENNY PENNY NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO ASSUME
FOR IT ANY OTHER OBLIGATION OR LIABILITY.
Section 1. INTRODUCTION
l-l.
l-2.
l-3.
l-4.
l-5.
Island Warmers ..........................................................................................................
Features .....................................................................................................................
Assistance.. ................................................................................................................
Model Variations .......................................................................................................
Safety
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Section 2. INSTALLATION
2-l.
2-2.
2-3.
2-4.
Section 3. OPERATION
3-1.
3-2.
3-3.
3-4.
3-5.
Section 4. TROUBLESHOOTING
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Set tion 5. MAINTENANCE
4-l.
4-2. Troubleshooting
5-1.
5-2.
5-3.
5-4.
5-5.
5-6.
5-7.
5-8.
5-9,
5- 10.
5- 11.
5- 12.
5-13. Contactor
ntroduction ...............................................................................................................
Unpacking
Electrical Connection ................................................................................................
Electrical Data Table .................................................................................................
Introduction ...............................................................................................................
start-up .....................................................................................................................
Operating with Product
Shut Down and Clean Up
Operating Controls ....................................................................................................
Introduction ...............................................................................................................
Introduction ...............................................................................................................
Test Instruments ........................................................................................................
Fuse ...........................................................................................................................
Radiant Heaters ...................................................
Light Socket ..............................................................................................................
Air Heaters ................................................................................................................
Power Switch .............................................................................................................
Infinite Regulator ......................................................................................................
High Limit .................................................................................................................
Front Glass Removal .................................................................................................
Slide Glass Removal .................................................................................................
Cooling Fans .............................................................................................................
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. ..................................................... 5-2
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3-2
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5-3
5-3
5-4
5-5
5-6
5-7
5-7
5-8
Section 6. PARTS INFORMATION .......................................................................................................
6-l.
6-2.
6-3.
6-4. Prices
6-5.
6-6.
Introduction
Genuine Parts
When Ordering Parts
Delivery
Warranty
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I
Henny Penny Model HI-3/5
SECTION 1. INTRODUCTION
1-1. ISLAND WARMERS The Henny Penny Island Warmer is a basic unit of food pro-
cessing equipment used to display the food product and maintain
the temperature of hot foods in a commercial food service
operation. Henny Penny’s even heat process creates the ideal
environment to maintain the taste and quality of freshly-cooked
foods.
1-2. FEATURES • Radiant heat over each well
• Air heating elements under pans
• Incandescent lighting for attractive food presentation
• Self-service access to both sides
1-3. ASSISTANCE Should you require outside assistance, just call your local,
independent distributor maintained by Henny Penny Corporation.
In addition, feel free to contact our corporate headquarters in
Eaton, Ohio. Dial 1-800-417-8405 or 937-456-8405.
1-4. MODEL VARIATIONS This manual covers the HI-3, three well island warmer, and the
HI-5, five well island warmer.
Model Number Product Number
HI-3 05696
HI-5 05695
498 1-1
The only way to ensure safe operation of the Henny
Penny Island Warmers is to fully understand the proper
installation, operation and maintenance procedures.
The instructions in this manual have been prepared to
aid you in learning the proper procedures. Where
information is of particular importance or is safety
related, the words NOTE, CAUTION, or WARNING
are used. Their usage is described below.
The word NOTE is used
light especially
important information.
The word CAUTION is used to alert you to a
procedure that, if not performed properly, may damage
the unit.
word WARNING is used to alert you to a
:edure that, if not performed properly, may cause
onal injury.
1-2
Henny Penny Model HI-3/5
SECTION 2. INSTALLATION
2-1. INTRODUCTION This section provides the installation instructions for the Henny
Penny Island Warmer.
NOTE
Installation of this unit should be performed only by a
qualified service technician.
Do not puncture the skin or glass of the Island Warmer with
drills or screws, as component damage or electrical shock
could result.
2-2. UNPACKING The Henny Penny Island Warmer is tested, inspected and
expertly packed to insure arrival at its destination in the best
possible condition. The unit has been bolted to a wooden skid.
All items have been packed and taped inside of the unit. The
warmer is then packed inside a triple wall corrugated carton
with sufficient padding to withstand normal shipping treatment. Any shipping damages should be noted in presence of
delivery agent and signed prior to his or her departure.
To remove the Island Warmer from the carton, you
should:
1. Carefully cut banding straps.
2. Open flaps of carton and remove packing.
3. Lift carton from unit.
4. Remove four bolts mounting the warmer to the skid.
5. If installing the unit to a base, use the bolts provided, to
mount the unit to the base.
6. Unpack doors, and pan supports and install.
7. The Island Warmer is now ready for location and set-up.
498 2-1
-he Island Warmer is available from the factory wired
or 120/208-240 volts (domestic), or 230 volt and 400
rolt (international), single or three phase, 3 or 4 wire
11~s ground (includes neutral). The proper power
ervice cable is provided with domestic units, but not
In international units.
Yhe unit must be adequately and safely grounded.
Lefer to local electrical codes for correct grounding
brocedures.
i separate disconnect switch with proper capacity
uses or breakers must be installed at a convenient
ocation between the unit and the power source.
vlodel--- -
HI-3
HI-3
HI-3
HI-3
HI-5
HI-5
I-5
HI-5
HI-3
HI-5
Volts
120/208
120/208
1201240
120/240
120/208
1201208
1201240
120/240
230
400
Phase Watts Amps Wires
2400
1
3 2400
1 2600
3 2600
1 3900
3 3900
4200
1
4200
3
2600
1
3 4200
11.0 3+G
8.0 4+G
11.0 3+G
7.5 4+G
18.0 3+G
13.0 4+G
17.5 3+G
12.0 4+G
11.3 4+G
7.8 4+G
,.,\.
rhis section provides the daily operating procedure for
rour Island Warmer. Read Section 1 and this Section
yefore operating the cabinet. Also, refer to Section 2
o be sure the cabinet has been properly installed. The
trrangement of this Section is:
s Illustrations and explanation of all operating
controls.
8 Step-by-step operating procedures.
m Daily maintenance procedures.
3efore using, the Henny Penny Island Warmer should
>e thoroughly cleaned as indicated in the cleaning
section of this manual.
Vormal Operation
1. Turn Power Switch to “ON” position.
2. Insert pans into pan supports.
3. Turn the air and radiant heat infinite regulators to
the desired settings.
4. Allow approximately 30 minutes preheat time.
1. Rotate food from front to back.
2. When using prepackaged foods, place containers
directly under upper heating elements for maximum
holding time. Upper heat may need to be increased
slightly.
3. Foods that do not hold heat as well as others include
items like chicken and noodles, Salisbury steak,
escalloped apples and small sized fried food (fried
mushrooms, french fries and some types of cheese
sticks).
4. Foods that hold heat better than others include
lasagna, fruit cobblers and some types of macaroni
and cheese.
Holding properties of a given food vary according to
quality and recipe brand, but it is recommended
that
no food products be held for over 2 hours.
1. Remove all power from unit by unplugging the cord
or turning off the wall circuit breaker.
2. Allow unit to cool before cleaning.
3. Remove well cover, and clean with soap and water
at sink.
4. Clean all surfaces with a soft cloth, soap, and water.
DC NOT USE ABRASIVE CLEANERS.
5. Clean around electrical controls and components
with a damp cloth.
6. Clean glass with a non-streaking liquid glass
cleaner. DO NOT USE ABRASIVE CLEANER.
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3-2
1
2
3
4
5
6
Contactor
Air Heaters
High Limit Thermostat The high limit thermostat is a safety device in
Radiant Heaters
Light Bulbs
Lamp Socket
7 Power Switch
This is the relay that directs power to the
heaters.
The air heaters are located in the base of the
unit, and are regulated by an infinite switch.
case of over-heating, mounted to the base,
behind the control panels and access panels.
The radiant heaters are short tubular heaters
mounted in reflectors in ceiling panel.
The light bulb is a 60 watt rated bulb that is
Teflon coated.
The lamp socket is a high temperature ceramic
socket for holding the light bulb.
The power switch is used to turn on the light
bulbs.
lighting and heating circuit. The fuse is a 15
limit will open shutting off the heat. The
access panel must be removed and the high
6
8
rhis section provides troubleshooting information in
he form of an easy to read table.
f a problem occurs during the first operation of a new
:abinet, recheck the installation, see Section 2 of this
nanual .
3efore troubleshooting always recheck the operating
Jrocedure per Section 3 of this manual.
To isolate a malfunction proceed as follows:
1. Clearly defme the problem (or symptom).
2. Locate the problem in the troubleshooting table.
3. Review all possible causes, then one-at-a time work
through the list of corrections until the problem is
solved.
Refer to maintenance procedures in Section 5 to safely
Product not holding
temperature
A. Lights will not turn on
s
I* Product held too long
4 Radiant heat too low
0 Radiant heat not working
* Air heat too low
8 Air heaters not working
0 High limit opened
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0 Defective fuse
0 Faulty switch
0 No neutral supplied in field
wiring
e Loose or defective wiring
B Only hold product for
recommended times
* Turn to a higher setting
* Check radiant heaters as per
maintenance section on radiant
heaters
* Turn to a higher setting
Q Check air heaters as per
maintenance section on air heaters.
a Check cooling fans
e Check high limits
L
c Check fuse and replace if necessary
0 Check switch and replace if
necessary
a Check field wiring to be sure a true
neutral has been connected
e Check wiring and repair or replace
if necessary
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