3-7. Recommended Spare Parts for Distributors ...............................................................3-1
FM06-019
Revised 07-30-07
206 i
ii 703
Model HCH-930/932
SECTION 1. TROUBLESHOOTING
1-1. INTRODUCTIONThis section provides troubleshooting information in the form of an
easy to read table.
If a problem occurs during the first operation of a new cabinet,
recheck the Installation Section of the Operator’s Manual.
Before troubleshooting, always recheck the Operation Section of
the Operator’s manual.
1-2. SAFETYWhere information is of particular importance or is safety related,
the words NOTICE, CAUTION, or WARNING are used. Their
usage is described below .
SAFETY ALER T SYMBOL is used with DANGER,
W ARNING, or CAUTION which indicates a personal injury
type hazard.
NOTICE is used to highlight especially important information.
CAUTION used without the safety alert symbol indicates
a potentially hazardous situation which, if not avoided, may
result in pr operty damage.
CAUTION indicates a potentially hazardous situation
which, if not avoided, may result in minor or moderate
injury.
The word WARNING is used to alert you to a procedure,
that if not performed properly , might cause personal
injury.
1-3. TROUBLESHOOTINGT o isolate a malfunction, proceed as follows:
1. Clearly define the problem or symptom and when it occurs.
2. Locate the problem in the T roubleshooting table.
3. Review all possible causes. Then, one at a time work through
the list of corrections until problem is solved.
If maintenance procedures are not followed corr ectly,
injuries and/or property damage could result.
203 1-1
Model HCH-930/932
1-3. TROUBLESHOOTING (Continued)
ProblemCauseCorrection
OPERA TION
A. Product not• Drawers left open• Keep drawers closed except
holding temperature to load and serve product
• Product held too long• Hold product only for recom mended times
• Thermostat set too low• Increase thermostat setting by
removing the hole plug on control
panel and turning thermostat shaft
clockwise with a screw driver
• Heater not working• Check heater and replace if bad
• Blower not working• Check blower and replace if bad
B. Cabinet steaming• T oo much humidity inside• Remove one or more baffles
or product soggy cabinet from water pan
W A TER SYSTEM
A. W ater pan not filling• Water supply off, or• Check water supply line
disconnected
• Plugged water strainer• Clean water strainer
• Corroded water pan• Clean water pan
• Faulty or corroded water valve• Clean water valve, or replace if
necessary
• Faulty solid state timer• Replace solid state timer
B. W ater pan overflows• W ater pan not installed, or• Check water pan installation
installed improperly
• Corroded water pan• Clean water pan
• Faulty or corroded water valve• Clean water valve or replace if bad
• Faulty float switch• Check float switch
• Faulty solid state timer• Replace solid state timer
1-2 203
Model HCH-930/932
1-3. TROUBLESHOOTING (Continued)
ProblemCauseCorrection
HEA TING SYSTEM
A. Unit not heating• Faulty thermostat• Check thermostat
• Faulty high limit• Check high limit
• Faulty heater• Check heater
• Faulty wiring• Check wiring for loose connections
or broken wires
B. Unit not heating• Faulty blower• Check blower and replace if bad
to desired temperature
• Thermometer not indicating• Check cabinet temperature with
true temperatureanother thermometer; if necessary ,
replace thermometer
C. Unit overheats• Faulty thermostat• Check thermostat
• Faulty blower• Check blower and replace if bad
POWER SECTION
A. W ith power switch• Unit not connected to electrical• Connect unit to electrical supply
turned on, the cabinetsupply
is inoperative
• Open circuit breaker or fuse• Reset circuit breaker, or replace
fuse
• Faulty cord or plug• Check cord and plug
• Faulty power switch• Check power switch
B. W ith power switch• Open high limit• With unit cool, check high limit
turned on, the blower
and fan operate, but• I f th e hi gh l imit opened because of
the power light isoverheating, refer back to part C
off, and the unit of the Heating System trouble won’t heat shooting
203 1-3
Model HCH-930/932
THIS
PAGE
INTENTIONALLY
LEFT
BLANK.
1-4 703
Model HCH-930/932
SECTION 2. MAINTENANCE
2-1. INTRODUCTIONThis section provides procedures for the checkout and replacement
of the various parts used in the cabinet. Before replacing any parts,
refer to the Troubleshooting section. It will aid you in determining the
cause of the malfunction.
2-2. MAINTENANCE HINTS1. You may want to use a multimeter to check the electric
components.
2. When the manual refers to the circuit being closed, the
multimeter should read zero unless otherwise noted.
3. When the manual refers to the circuit being open, the multimeter
will read infinity .
2-3. DELIMING WATER P ANInspect the water pan and baffles every 10 days for lime buildup,
AND BAFFLESand clean when necessary .
Step 3
Failure to keep the water pan and baffles free of lime
buildup reduces the performance of the cabinet.
1. Disconnect the electrical supply to the cabinet.
Failure to disconnect power to the cabinet causes the
interior of the cabinet to be “flooded” with water from
the automatic water fill system.
2. Remove the top drawer from the cabinet.
3. Remove the water pan and baffles by supporting the pan with one
hand and pulling out on the latches with the other hand. The
water pan drops down from the ceiling.
4. Remove the 4 baffles from the water pan.
705 2-1
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