Henny Penny CW-114, CW-216 User Manual
Henny Penny
Display Counter Warmer
Model CW-216/CW-114
OPERATOR’S MANUAL
REGISTER WARRANTY ONLINE AT WWW .HENNYPENNY.COM
Model CW-216/CW-114
LIMITED WARRANTY FOR HENNY PENNY EQUIPMENT
Subject to the following conditions, Henny Penny Corporation makes the following limited warranties to the original
purchaser only for Henny Penny appliances and replacement parts:
NEW EQUIPMENT: Any part of a new appliance, except baskets, lamps, and fuses, which proves to be defective in
material or workmanship within two (2) years from date of original installation, will be repaired or replaced without
charge F .O.B. factory , Eaton, Ohio, or F .O.B. authorized distributor . Baskets will be repaired or replaced for ninety (90)
days from date of original installation. Lamps and fuses are not covered under this Limited W arranty. T o validate this
warranty, the registration card for the appliance must be mailed to Henny Penny within ten (10) days after installation.
FILTER SYSTEM: Failure of any parts within a fryer filter system caused by the use of the non-OEM filters or
other unapproved filters is not covered under this Limited Warranty .
REPLACEMENT PARTS: Any appliance replacement part, except lamps and fuses, which proves to be defective in
material or workmanship within ninety (90) days from date of original installation will be repaired or replaced without
charge F .O.B. factory , Eaton, Ohio, or F .O.B. authorized distributor .
The warranty for new equipment covers the repair or replacement of the defective part and includes labor charges and
maximum mileage charges of 200 miles round trip for a period of one (1) year from the date of original installation.
The warranty for replacement parts covers only the repair or replacement of the defective part and does not include any
labor charges for the removal and installation of any parts, travel, or other expenses incidental to the repair or replacement of
a part.
EXTENDED FRYPOT WARRANTY: Henny Penny will replace any frypot that fails due to manufacturing or workmanship
issues for a period of up to seven (7) years from date of manufacture. This warranty shall not cover any frypot that fails due to
any misuse or abuse, such as heating of the frypot without shortening.
0 TO 3 YEARS: During this time, any frypot that fails due to manufacturing or workmanship issues will
be replaced at no charge for parts, labor, or freight. Henny Penny will either install a new frypot at no cost or
provide a new or reconditioned replacement fryer at no cost.
3 TO 7 YEARS: During this time, any frypot that fails due to manufacturing or workmanship issues will
be replaced at no charge for the frypot only . Any freight charges and labor costs to install the new frypot as
well as the cost of any other parts replaced, such as insulation, thermal sensors, high limits, fittings, and
hardware, will be the responsibility of the owner.
Any claim must be presented to either Henny Penny or the distributor from whom the appliance was purchased. No
allowance will be granted for repairs made by anyone else without Henny Penny’s written consent. If damage occurs during
shipping, notify the sender at once so that a claim may be filed.
THE ABOVE LIMITED WARRANTY SETS FORTH THE SOLE REMEDY AGAINST HENNY PENNY FOR ANY BREACH
OF W ARRANTY OR OTHER TERM. BUYER AGREES THA T NO OTHER REMEDY (INCLUDING CLAIMS FOR ANY INCIDENT AL OR CONSEQUENTIAL DAMAGES) SHALL BE AV AILABLE.
The above limited warranty does not apply (a) to damage resulting from accident, alteration, misuse, or abuse; (b) if the
equipment’s serial number is removed or defaced; or (c) for lamps and fuses. THE ABOVE LIMITED WARRANTY IS EXPRESSL Y IN LIEU OF ALL OTHER W ARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANT ABILITY AND FITNESS, AND ALL OTHER W ARRANTIES ARE EXCLUDED. HENNY PENNY NEITHER ASSUMES NOR AUTHORIZES ANY
PERSON TO ASSUME FOR IT ANY OTHER OBLIGA TION OR LIABILITY.
Revised 01/01/07
FM05-020-F
Revised 11-27-07
Model CW-216/CW-114
TABLE OF CONTENTS
Section Page
Section 1. INTRODUCTION ....................................................................................................... 1-1
1-1. Display Counter W armer ..................................................................................... 1-1
1-2. Features .............................................................................................................. 1-1
1-3. Proper Care........................................................................................................ 1-1
1-4. Assistance ........................................................................................................... 1-1
1-5. Safety ................................................................................................................. 1-2
Section 2. INST ALLATION ......................................................................................................... 2-1
2-1. Introduction......................................................................................................... 2-1
2-2. Unpacking........................................................................................................... 2-1
2-3. Location.............................................................................................................. 2-3
2-4. Remove Control End Panel.................................................................................. 2-3
2-5. Drain Connection ................................................................................................ 2-4
2-6. Electric Connection ............................................................................................. 2-4
2-7. Electric Data T able .............................................................................................. 2-5
2-8. Water Supply Connection.................................................................................... 2-5
2-9. Light Bulbs and Glass Panels ............................................................................... 2-6
2-10. Cabinet Dimensions ............................................................................................. 2-7
Section 3. OPERA TION............................................................................................................... 3-1
3-1. Introduction......................................................................................................... 3-1
3-2. Operating Controls .............................................................................................. 3-1
3-3. Start-Up ............................................................................................................. 3-5
3-4. Operation with Product ....................................................................................... 3-6
3-5. Shut-Down and Clean-Up................................................................................... 3-7
Section 4. TROUBLESHOOTING ............................................................................................... 4-1
4-1. Troubleshooting Guide ......................................................................................... 4-1
GLOSSARY............................................................................................................................ G-1
Distributor Lists - Domestic and International
i 1105
Model CW-216/CW-114
SECTION 1. INTRODUCTION
1-1. DISPLA Y COUNTER The Henny Penny Display Counter W armer is a basic unit of
WARMER food processing equipment used to display the food product and
maintain the temperature of hot foods in the commercial food
service operation. This highly efficient, quality-built cabinet will
keep hot foods at proper holding temperature with controlled
humidity . The Henny Penny Display Counter W armer has
see-thru doors which allow viewing and also access to the hot
foods. The CW -216 is a two tier cabinet and the CW -114 single
base cabinet.
As of August 16, 2005, the W aste Electrical and Electronic Equipment directive went into effect for the European Union. Our
products have been evaluated to the WEEE directive. W e have
also reviewed our products to determine if they comply with the
Restriction of Hazardous Substances directive (RoHS) and have
redesigned our products as needed in order to comply . T o continue
compliance with these directives, this unit must not be disposed as
unsorted municipal waste. For proper disposal, please contact
your nearest Henny Penny distributor .
1-2. FEA TURES • Large, ten gallon water well
• Automatic water fill system with manual bypass
• Four removable sliding glass doors
• Stainless steel four pan display well (bottom)
• Thermostatic and thermometer water control
• Easy to keep clean
• Individual heater control
• Removable access panels for easy maintenance
1-3. PROPER CARE As in any unit of food service equipment, the display counter
warmer does require care and maintenance. Suggestions for
this maintenance are contained in this manual. When repairs are
required, they may be accomplished by following the repair steps
contained in this manual.
1-4. ASSISTANCE Should you require outside assistance, just call your local
independent Henny Penny distributor in your area, call Henny
Penny Corp. at 1-800-417-8405 toll free or 1-937-456-8405, or
go to Henny Penny online at www .hennypenny.com.
207 1-1
Model CW-216/CW-114
1-5. SAFETY The only way to insure safe operation of the Henny Penny
Display Counter W armer is to fully understand the proper
installation, operation, and maintenance procedures. The
instructions in this manual have been prepared to aid you in
learning the proper procedures. Where information is of
particular importance or is safety related, the words NOTICE,
CAUTION, or WARNING are used. Their usage is described
below .
SAFETY ALER T SYMBOL is used with DANGER,
W ARNING, or CAUTION which indicates a personal injury
type hazard.
NOTICE is used to highlight especially important information.
CAUTION used without the safety alert symbol indicates a
potentially hazardous situation which, if not avoided, may
result in pr operty damage.
CAUTION indicates a potentially hazardous situation
which, if not avoided, may result in minor or moderate
injury.
The word WARNING is used to alert you to a procedure,
that if not performed properly , might cause personal
injury.
1-2 203
Model CW-216/CW-114
SECTION 2. INSTALLATION
2-1. INTRODUCTION This section provides the installation instructions for the Henny
Penny Display Counter W armer .
Installation of this unit should be performed only by a qualified
service technician.
Do not puncture the skin of the unit with drills or
screws as component damage or electrical shock
could result.
2-2. UNP ACKING The Henny Penny Display Counter W armer is tested, inspected,
and expertly packed to insure arrival at its destination in the best
possible condition. The cabinet has been bolted to a wooden skid.
All glass items have been packed in cartons and taped inside the
unit. The unit is then packed inside a triple wall corrugated carton
with sufficient padding to withstand normal shipping treatment.
Any shipping damages should be noted in presence of delivery
agent and signed prior to his or her departure.
T o remove the Henny Penny Display Counter W armer from the
carton, you should:
1. Carefully cut banding straps.
1105 2-1
2-2. UNP ACKING (Continued)
Step 2
Model CW-216/CW-114
2. Open top flaps and remove packing.
3. Lift carton off skid.
Step 3
Step 4
4. Remove four bolts from under skid.
2-2 203
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