3-7.Recommended Spare Parts for Distributors................................................................ 3-1
FM06-024
Revised 02-13-07
206 i
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Model BCC/BCR-140, BCC/BCR-175, BFR/BCR-350
SECTION 1. TROUBLESHOOTING
1-1. INTRODUCTION
This section provides troubleshooting information in the form
of an easy-to-read table.
If a problem occurs during the first operation of a cabinet,
recheck the installation per the Installation Section of the Operator’s
Manual.
Before troubleshooting, always recheck the operation procedures in
the Operator’s manual.
1-2. SAFETYWhere information is of particular importance or is safety
related, the words NOTICE, CAUTION, or WARNING are
used. Their usage is described below .
SAFETY ALER T SYMBOL is used with DANGER,
W ARNING, or CAUTION which indicates a personal
injury type hazard.
NOTICE is used to highlight especially important
information.
1-3. TROUBLESHOOTING
CAUTION used without the safety alert symbol indicates
a potentially hazardous situation which, if not avoided,
may result in property damage.
CAUTION used with the safety alert symbol indicates a
potentially hazardous situation which, if not avoided,
may result in minor or moderate injury.
W ARNING indicates a potentially hazardous situation
which, if not avoided, could result in death or serious
injury.
T o isolate a malfunction, proceed as follows:
1. Clearly define the problem or symptom and when it occurs.
2. Locate the problem in the troubleshooting table.
3. Review all possible causes. Then, one at a time work through
the list of corrections until problem is solved.
If maintenance procedures are not followed corr ectly,
injuries and/or property damage could result.
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Model BCC/BCR-140, BCC/BCR-175, BFR/BCR-350
1-3. TROUBLESHOOTING
(Continued)
ProblemCauseCorrection
The evaporator is iced-upFaulty de-icing heaterReplace de-icing heater
after a De-icing Cycle
Evaporator temperature at endIncrease the setting of step 8, in
of De-icing Cycle too lowProgramming Section of
Operator’s Manual
Maximum time of De-icing CycleIncrease the setting of step 7, in
too shortProgramming Section of
Operator’s Manual
T oo much water on evaporatorThe unit has been shut down withoutStart a De-icing Cycle
finsa De-icing Cycle
Slow to decreaseCompressor not working properlyCheck compressor and rein temperature (decline inplace if necessary
performance)
Evaporator fan not working properlyCheck the fan and replace if
necessary
T emperature of room too highVentilate the room
Not enough clearance around unitRelocate the unit; see Location
Section of the Operator’s
Manual
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Model BCC/BCR-140, BCC/BCR-175, BFR/BCR-350
1-3. TROUBLESHOOTING
(Continued)
ProblemCauseCorrection
Slow to decreaseCondenser obstructed by dirtClean the condenser
in temperature (decline in
performance)Evaporator iced upPerform a De-icing Cycle
Refrigerating problemCheck refrigeration circuit and
components
Display temperature doesIn Frigiprobe Mode, the displayNormal
not match the actual inlet airshows the product temperature
temperature (No alarm)
In timer mode, or hold mode,Ohm out the probe and check
the probe may be showing thethe reading with the table located
wrong temperaturein this section; change the probe
if it is out of tolerance
Green compressor indicatorCompressor and condenser fan
light on and the compressordo not work:
not working, or working- Faulty contactorCheck contactor and change if
sometimesnecessary
- Faulty control board relay-noReplace control board
voltage across terminals 10-11
Compressor works, but condenser
fan does not:
- Faulty condenser fanReplace fan
Compressor and condenser fan
work together:
- Faulty protection componentCheck items and replace if
for the compressor (overloadnecessary
protector, potential relay , start
and run capacitor)
- Faulty overload protector ofCheck fan and replace if
condenser fannecessary
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Model BCC/BCR-140, BCC/BCR-175, BFR/BCR-350
1-3. TROUBLESHOOTING
(Continued)
ProblemCauseCorrection
Green compressor indicatorV oltage across terminals 10-11
light off and compressorof control board:
is working- Control board relay badReplace control board
No voltage across terminals 10-11
of control board:
- Faulty contactorReplace contactor
Green fan indicator lightV oltage across terminals 8-9 of
on and fan(s) not workingcontrol board.
- Fan or capacitor badReplace fan or its capacitor
- Fan thermo-switch trippedAllow the fan motor to cool to
see if the fan comes back on;
if the fan does not come back
on, or it keeps tripping, replace the fan
No voltage across terminals 8-9
of control board:
- Faulty control board relayReplace control board
All indicator lights off andCheck electrical supplyPlug unit into receptacle, or
ON/OFF switch will notreset wall circuit breaker
operate
Fuse of control board blownChange the fuse
No voltage from the controlChange the control board
board transformer
Connector between the controlCheck the connection
board and display board not
connected properly
Bad wire in the connector betweenReplace the connector
the control board and display
board
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Model BCC/BCR-140, BCC/BCR-175, BFR/BCR-350
1-4. ALARM MESSAGESIn the event of a system failure, the digital display will show an
alarm message. These messages are coded; “AL 1”, “AL-2”,
“AL-3”, “AL-5”, and “AL-6.” When an alarm occurs, the red
alarm LED will illuminate and a buzzer (optional) will sound. Press
the Alarm button to stop the buzzer .
The unit can operate on auto back-up if an alarm sounds for a
faulty probe. Must select the Timer Mode, and enter a time.
DisplayCauseCorrection
“AL-1”Faulty air temperatureReplace the probe; unit can operate on auto
probeback-up until a new probe is installed
“AL-2”Faulty evaporator probeReplace the probe; the de-icing cycle can operate at
50% of the setting in step 7 of the Programming Section
“AL-3”Faulty FrigiprobeReplace the probe; the Frigiprobe Mode will not
operate, but the unit will operate in the Timer Mode
“AL-5”Temperature too lowFaulty control board - replace control board;
in the hold modefaulty contactor - replace contactor
“AL-6”Temperature too high inFaulty control board - replace control board;
the hold modedoor opened too much - make sure door stays
closed as much as possible
603 1-5
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Model BCC/BCR-140, BCC/BCR-175, BFR/BCR-350
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Model BCC/BCR-140, BCC/BCR-175, BFR/BCR-350
SECTION 2. WIRING DIAGRAMS
Wiring diagrams applicable to the blast chillers and blast freezers are provided on the following pages. Also,
two pages are provided after the wiring diagrams which list the service replacement parts available for the
various models of the Henny Penny blast chillers and blast freezers.
603 2-7
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Model BCC/BCR-140, BCC/BCR-175, BFR/BCR-350
2-8 603
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Model BCC/BCR-140, BCC/BCR-175, BFR/BCR-350
603 2-9
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Model BCC/BCR-140, BCC/BCR-175, BFR/BCR-350
2-10 305
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Model BCC/BCR-140, BCC/BCR-175, BFR/BCR-350
305 2-11
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Model BCC/BCR-140, BCC/BCR-175, BFR/BCR-350
2-12 305
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Model BCC/BCR-140, BCC/BCR-175, BFR/BCR-350
LIMITED WARRANTY FOR HENNY PENNY EQUIPMENT
Subject to the following conditions, Henny Penny Corporation makes the following limited warranties to the original
purchaser only for Henny Penny appliances and replacement parts:
NEW EQUIPMENT : Any part of a new appliance, except baskets, lamps, and fuses, which proves to be defective in
material or workmanship within two (2) years from date of original installation, will be repaired or replaced without
charge F .O.B. factory , Eaton, Ohio, or F .O.B. authorized distributor . Baskets will be repaired or replaced for ninety (90)
days from date of original installation. Lamps and fuses are not covered under this Limited W arranty. To validate this
warranty, the registration card for the appliance must be mailed to Henny Penny within ten (10) days after installation.
FILTER SYSTEM: Failure of any parts within a fryer filter system caused by the use of the non-OEM filters or
other unapproved filters is not covered under this Limited Warranty.
REPLACEMENT PARTS: Any appliance replacement part, except lamps and fuses, which proves to be defective in
material or workmanship within ninety (90) days from date of original installation will be repaired or replaced without
charge F .O.B. factory , Eaton, Ohio, or F .O.B. authorized distributor .
The warranty for new equipment covers the repair or replacement of the defective part and includes labor charges and
maximum mileage charges of 200 miles round trip for a period of one (1) year from the date of original installation.
The warranty for replacement parts covers only the repair or replacement of the defective part and does not include any
labor charges for the removal and installation of any parts, travel, or other expenses incidental to the repair or replacement of
a part.
EXTENDED FRYPOT WARRANTY: Henny Penny will replace any frypot that fails due to manufacturing or workmanship
issues for a period of up to seven (7) years from date of manufacture. This warranty shall not cover any frypot that fails due to
any misuse or abuse, such as heating of the frypot without shortening.
0 TO 3 YEARS:During this time, any frypot that fails due to manufacturing or workmanship issues will
be replaced at no charge for parts, labor , or freight. Henny Penny will either install a new frypot at no cost or
provide a new or reconditioned replacement fryer at no cost.
3 TO 7 YEARS:During this time, any frypot that fails due to manufacturing or workmanship issues will
be replaced at no charge for the frypot only . Any freight charges and labor costs to install the new frypot as
well as the cost of any other parts replaced, such as insulation, thermal sensors, high limits, fittings, and
hardware, will be the responsibility of the owner.
Any claim must be presented to either Henny Penny or the distributor from whom the appliance was purchased. No
allowance will be granted for repairs made by anyone else without Henny Penny’s written consent. If damage occurs during
shipping, notify the sender at once so that a claim may be filed.
THE ABOVE LIMITED WARRANTY SETS FOR TH THE SOLE REMEDY AGAINST HENNY PENNY FOR ANY BREACH
OF W ARRANTY OR OTHER TERM. BUYER AGREES THA T NO OTHER REMEDY (INCLUDING CLAIMS FOR ANY INCIDENT AL OR CONSEQUENTIAL DAMAGES) SHALL BE AVAILABLE.
The above limited warranty does not apply (a) to damage resulting from accident, alteration, misuse, or abuse; (b) if the
equipment’s serial number is removed or defaced; or (c) for lamps and fuses. THE ABOVE LIMITED WARRANTY IS EXPRESSL Y IN LIEU OF ALL OTHER W ARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANT ABILITY AND FITNESS, AND ALL OTHER WARRANTIES ARE EXCLUDED. HENNY PENNY NEITHER ASSUMES NOR AUTHORIZES ANY
PERSON TO ASSUME FOR IT ANY OTHER OBLIGA TION OR LIABILITY.
Revised 01/01/07
207 2-13
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Model BCC/BCR-140, BCC/BCR-175, BFR/BCR-350
SECTION 3. P ARTS INFORMATION
3-1. INTRODUCTIONThis section identifies and lists the replaceable parts of the
Henny Penny blast chiller/freezer.
3-2. GENUINE P ARTSUse only genuine Henny Penny parts in your cabinet. Using a
part of lesser quality or substitute design may result in cabinet
damage or personal injury .
3-3. HOW TO ORDER PARTSOnce the part you want to order has been found in the Parts
List, write down the following information:
1.From the Parts List
(Sample)
Item Number 13
Part Number 9501.6267
DescriptionCondenser
2.From the data plate
(Sample)
Product Number BCF .100
Serial Number 0001
Voltage 208V
3-4. PRICESY our distributor has a price parts list and will be glad to inform you
of the cost of your parts order.
3-5. DELIVERYCommonly replaced items are stocked by your distributor
and will be sent out when your order is received. Other parts
will be ordered by your distributor from Henny Penny Corporation. Normally , these will be sent to your distributor within three
working days.
3-6. WARRANTYAll replacement parts (except lamps and fuses) are covered
under warranty for 90 days against manufacturing defects
and workmanship. If damage occurs during shipping, notify
the carrier at once so that a claim may be properly filed. Refer
to warranty on the front of this section for other rights and
limitations.
3-7. RECOMMENDED
SPARE P ARTS FOR
DISTRIBUTORS
Recommended replacement parts, stocked by your distributor, are
indicated with
√ √
√ in the parts lists. Please use care when ordering
√ √
recommended parts, because all voltages and variations are
marked. Distributors should order parts based upon common
voltages and equipment sold in their territory .