Heatiator NDI30, NDI35, NDI30-SP, NDI35-SP, NDI30-SPFK User Manual
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Owner’s Manual
Installation and Operation
Models:
NDI30 NDI30-SP NDI35 NDI35-SP
NDI30-SPFK
NDI35-SPFK
NOTICE
DO NOT DISCARD THIS MANUAL
• Important operating |
• Read, understand and follow |
• Leave this manual |
and maintenance |
these instructions for safe |
party responsible for |
instructions included. |
installation and operation. |
and operation. |
DO DISCARDNOT
WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury, or death.
•DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
•What to do if you smell gas
-DO NOT try to light any appliance.
-DO NOT touch any electrical switch. DO NOT use any phone in your building.
-Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
-If you cannot reach your gas supplier, call the fi re department.
•Installation and service must be performed by a qualified installer, service agency, or the gas supplier.
This appliance may be installed as an OEM installation in manufactured home (USA only) or mobile home and must be installed in accordance with the manufacturer’s instructions and the manufactured home construction and safety standard,
Title 24 CFR, Part 3280 or Standard for Installation in Mobile Homes, CAN/CSA Z240MH, in Canada.
This appliance is only for use with the type(s) of gas indicated on the rating plate.
WARNING
HOT SURFACES!
Glass and other surfaces are hot during operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
•NEVER allow children to touch glass
•Keep children away
•CAREFULLY SUPERVISE children in same room as
fireplace.
•Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or otherflammable materials.
•Keep clothing, furniture, draperies and other flammable materials away.
This appliance has been supplied with an integral barrier to prevent direct contact with the fixed glass panel. DO NOT operate the appliance with the barrier removed.
Contact your dealer or Hearth & Home Technologies if the barrier is not present or help is needed to properly install one.
In the Commonwealth of Massachusetts installation must be performed by a licensed plumber or gas fi tter.
ACO detector shall be installed in the room where the appliance in installed.
Installation and service of this appliance should be performed by qualified personnel. Hearth & Home Technologies suggests NFI certified or factorytrained professionals, or technicians supervised by an NFI certified professional.
Heatilator • NDI30, NDI30-SP, NDI35, NDI35-SP, NDI30-SPFK, NDI35-SPFK • 2226-900 Rev. G • 4/11 |
1 |
Read this manual before installing or operating this appliance.
Please retain this owner’s manual for future reference.
A. Congratulations
Congratulations on selecting a Heatilator gas fi replace, an elegant and clean alternative to wood burning fi replaces. The Heatilator gas fireplace you have selected is designed to provide the utmost in safety, reliability, and effi ciency.
As the owner of a new fi replace, you’ll want to read and carefully follow all of the instructions contained in this Owner’s Manual. Pay special attention to all cautions and warnings.
This Owner’s Manual should be retained for future reference. We suggest that you keep it with your other important documents and product manuals.
The information contained in this Owner’s Manual, unless noted otherwise, applies to all models and gas control systems.
Your new Heatilator gas fi replace will give you years of durable use and trouble-free enjoyment. Welcome to the Heatilator family of fi replace products!
Homeowner Reference Information
We recommend that you record the following pertinent information about your fireplace.
Model Name:___________________________________________ Date purchased/installed:__________________
Serial Number:__________________________________________ Location on fi replace:_____________________
Dealership purchased from: _______________________________ Dealer Phone: __________________________
Notes: _______________________________________________________________________________________
_____________________________________________________________________________________________
Listing Label Information/Location The model information regarding your specific fi replace can be found on the rating plate usually located in the control area of the fi replace.
Type of Gas
Gas and Electric
Information
Heatilator, a brand of Hearth & Home Technologies, Inc. 7571 215th Street West, Lakeville, MN 55044
Not for use with solid fuel.
(Ne doit pas entre utilise avec un combustible solide).
Type of Gas (Sorte De Gaz): This appliance must be installed in accordance with local codes, if any; if not, follow ANSI Z223.1
intheUSAorCAN/CGA B149installation codes. (Installer l’appareil selon les codes ou reglements NATURAL GAS locaux ou, en l’absence de tels reglements, selon les codes d’installation CAN/CGA-B149.)
ANSI Z21XX-XXXX · CSA 2.XX-MXX · UL307B
Minimum Permissible Gas Supply for Purposes of Input Adjustment. |
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Approved Minimum (De Gaz) Acceptable |
0.0 in w.c. |
(Po. Col. d’eau) |
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Maximum Pressure (Pression) |
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0.0 in w.c. |
(Po. Col. d’eau) |
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MaximumManifoldPressure (Pression) |
0.0 in w.c. |
(Po. Col. d’eau) |
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MinimumManifoldPressure (Pression) |
0.0 in w.c. |
(Po. Col. d’eau) |
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Total Electrical Requirements: 000Vac, 00Hz., less than 00 Amperes |
MADE IN USA |
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INCANADA |
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Model: |
XXXXXXXX |
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ALTITUDE: |
0-0000 FT. |
0000-0000FT. |
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MAX.INPUT BTUH: |
00,000 |
00,000 |
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MIN. INPUT BTUH: |
00,000 |
00,000 |
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Serial |
XXXXXXXX |
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ORIFICESIZE: |
#XXXXX |
#XXXXX |
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(Serie): |
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Model Number
Serial Number
2 |
Heatilator • NDI30, NDI30-SP, NDI35, NDI35-SP, NDI30-SPFK, NDI35-SPFK • 2226-900 Rev. G • 4/11 |
Safety Alert Key:
•DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
•WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
•CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
•NOTICE: Used to address practices not related to personal injury.
Table of Contents
A. Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
B. Limited Lifetime Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . 4
1 Listing and Code Approvals
A. Appliance Certifi cation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 B. Glass Specifi cations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 C. BTU Specifi cations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 D. High Altitude Installations. . . . . . . . . . . . . . . . . . . . . . . . . . 6 E. Non-Combustible Materials Specifi cation. . . . . . . . . . . . . . 6 F. Combustible Materials Specifi cation . . . . . . . . . . . . . . . . . 6 G. Electrical Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
User Guide
2 Operating Instructions
A. Gas Fireplace Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 B. Your Fireplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 C. Clear Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 D. Decorative Doors, Fronts and Surrounds. . . . . . . . . . . . . . 8 E. Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 F. Remote Controls, Wall Controls and Wall Switches. . . . . . 8 G. Before Lighting Fireplace . . . . . . . . . . . . . . . . . . . . . . . . . . 8 H. Lighting Instructions (IPI) . . . . . . . . . . . . . . . . . . . . . . . . . . 9 I. Lighting Instructions (Standing Pilot) . . . . . . . . . . . . . . . . 10 J. After Appliance is Lit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 K. Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . 11
3 Maintenance and Service
A. Maintenance Tasks-Homeowner . . . . . . . . . . . . . . . . . . . 12
B. Maintenance Tasks-Service Technician . . . . . . . . . . . . . . 13
Installer Guide
4 Getting Started
A. Typical Appliance System. . . . . . . . . . . . . . . . . . . . . . . . . 15
B. Design and Installation Considerations . . . . . . . . . . . . . . 16
C. Tools and Supplies Needed . . . . . . . . . . . . . . . . . . . . . . . 16
D. Inspect Appliance and Components. . . . . . . . . . . . . . . . . 16
5 Fireplace Size Requirements
A. Minimum Fireplace Opening . . . . . . . . . . . . . . . . . . . . . . 17
B. Mantel and Wall Projections. . . . . . . . . . . . . . . . . . . . . . . 18
6 Termination Locations
A. Vent Termination Minimum Clearances . . . . . . . . . . . . . . 19
7 Installation Preparation
A. Inspection and Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . 20
B. Flue Damper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
C. Gas Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
D. Fireplace Conversion Notice . . . . . . . . . . . . . . . . . . . . . . 20
E. Electrical Outlet Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
8 Installing Vent Pipe and Appliance
A. Vent Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
B. Venting Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
C. Connecting Vent Pipe. . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
D. Placing, Securing and Leveling the Appliance . . . . . . . . . 22
E. Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
F. Installing Adaptor and Termination Cap . . . . . . . . . . . . . . 23
9 Gas Information
A. Fuel Conversion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
B. Gas Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
C. Gas Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
D. High Altitude Installations. . . . . . . . . . . . . . . . . . . . . . . . . 24
10 Electrical Information
A. Wiring Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 B. Standing Pilot Ignition System Wiring . . . . . . . . . . . . . . . 25 C. IntelliFire Ignition System Wiring . . . . . . . . . . . . . . . . . . . 25 D. Optional Accessories Requirements . . . . . . . . . . . . . . . . 27 E. Installation for Fan (Optional). . . . . . . . . . . . . . . . . . . . . . 28
11 Finishing
A. Mantel and Wall Projections. . . . . . . . . . . . . . . . . . . . . . . 29
12 Appliance Setup
A. Remove Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 30
B. Remove the Shipping Materials . . . . . . . . . . . . . . . . . . . . 30
C. Clean the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
D. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
E. Place the Lava Rock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
F. Ember Placement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
G. Install the Log Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . 31
H. Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
I. Air Shutter Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
13 Troubleshooting
A. Standing Pilot Ignition System . . . . . . . . . . . . . . . . . . . . . 36
B. IntelliFire Ignition System. . . . . . . . . . . . . . . . . . . . . . . . . 38
14 Reference Materials
A. Appliance Dimension Diagram. . . . . . . . . . . . . . . . . . . . . |
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B. Vent Kits Components . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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C. Service Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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D. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Heatilator • NDI30, NDI30-SP, NDI35, NDI35-SP, NDI30-SPFK, NDI35-SPFK • 2226-900 Rev. G • 4/11 |
3 |
B. Limited Lifetime Warranty
Hearth & Home Technologies Inc.
LIMITED LIFETIME WARRANTY
Hearth & Home Technologies Inc., on behalf of its hearth brands (”HHT”), extends the following warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer.
WARRANTY COVERAGE:
HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance will be free from defects in materials and workmanship at the time of manufacture. After installation, if covered components manufactured by HHT are found to be defective in materials or workmanship during the applicable warranty period, HHT will, at its option, repair or replace the covered components. HHT, at its own discretion, may fully discharge all of its obligations under such warranties by replacing the product itself or refunding the verified purchase price of the product itself. The maximum amount recoverable under this warranty is limited to the purchase price of the product. This warranty is subject to conditions, exclusions and limitations as described below.
WARRANTY PERIOD:
Warranty coverage begins on the date of original purchase. In the case of new home construction, warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent, authorized HHT dealer/ distributor, whichever occurs earlier. The warranty shall commence no later than 24 months following the date of product shipment from HHT, regardless of the installation or occupancy date. The warranty period for parts and labor for covered components is produced in the following table.
The term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for gas appliances, and 10 years from the beginning date of warranty coverage for wood, pellet, and coal appliances. These time periods reflect the minimum expected useful lives of the designated components under normal operating conditions.
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Warranty Period |
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HHT Manufactured Appliances and Venting |
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Parts |
Labor |
Gas |
Wood |
Pellet |
EPA |
Coal |
Electric |
Venting |
Components Covered |
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Wood |
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All parts and material except as |
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1 Year |
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X |
X |
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X |
covered by Conditions, |
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Exclusions, and Limitations |
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X |
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Igniters, electronic components, |
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2 years |
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and glass |
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X |
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Factory-installed blowers |
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Molded refractory panels |
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3 years |
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X |
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Firepots and burnpots |
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5 years |
1 year |
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X |
X |
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Castings and baffles |
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7 years |
3 years |
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X |
X |
X |
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Manifold tubes, |
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HHT chimney and termination |
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10 |
1 year |
X |
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Burners, logs and refractory |
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years |
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Limited |
3 years |
X |
X |
X |
X |
X |
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Firebox and heat exchanger |
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Lifetime |
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90 Days |
X |
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X |
X |
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All replacement parts |
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beyond warranty period |
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See conditions, exclusions, and limitations on next page. |
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4021-645C 12-29-10 |
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Page 1 of 2 |
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4 |
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Heatilator • NDI30, NDI30-SP, NDI35, NDI35-SP, NDI30-SPFK, NDI35-SPFK • 2226-900 Rev. G • 4/11 |
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B. Limited Lifetime Warranty (continued)
WARRANTY CONDITIONS:
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This warranty is void if:
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4021-645C 12-29-10 |
Page 2 of 2 |
Heatilator • NDI30, NDI30-SP, NDI35, NDI35-SP, NDI30-SPFK, NDI35-SPFK • 2226-900 Rev. G • 4/11 |
5 |
1 Listing and Code Approvals
A.Appliance Certifi cation
MODELS: NDI30, NDI30-SP, NDI35, NDI35-SP, NDI30-SPFK, NDI35-SPFK
LABORATORY: Underwriters Laboratories, Inc. (UL)
TYPE: Vented Gas Fireplace Heater
STANDARD: ANSI Z21.88-2009 CSA 2.33-2009
Vented Gas Fireplace Heaters
This product is listed to ANSI standards for “Vented Gas Appliance Heaters” and applicable sections of “Gas Burning Heating Appliances for Manufactured Homes and Recreational Vehicles”, and “Gas Fired Appliances for Use at High Altitudes”.
Heatilator gas inserts are designed for installations into solid fuel masonry or factory builtfireplaces that have been installed in accordance with the National, Provincial, State and local building codes. Fireplaces are to be constructed of non-combustible materials and, in the absence of local or regional codes, meet criteria of NFPA211. No additional outside air source is required.
NOTICE: This installation must conform with local codes. In the absence of local codes you must comply with the National Fuel Gas Code, ANSI Z223.1-latest edition in the U.S.A. and the CAN/CGA B149 Installation Codes in Canada.
NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.
This appliance is tested and approved as either supplemental room heat or as a decorative appliance. It should not be factored as primary heat in residential heating calculations.
B. Glass Specifi cations
This appliance is equipped with 5 mm ceramic glass. Replace glass only with 5 mm ceramic glass. Please contact your dealer for replacement glass.
C. BTU Specifi cations
Models |
|
Maximum |
Minimum |
Orifi ce |
|
|
Input |
Input |
Size |
||
(U.S. or Canada) |
BTU/h |
BTU/h |
(DMS) |
||
|
|
US |
32,000 |
25,000 |
#35 |
NDI30, NDI30-SP, |
|
(0-2000 FT) |
|||
|
|
|
|
||
NDI30-SPFK (NG) |
|
CANADA |
28,800 |
23,500 |
#36 |
|
(2000-4500 FT) |
||||
|
|
|
|
||
|
|
US |
35,000 |
26,000 |
#33 |
NDI35, NDI35-SP, |
|
(0-2000 FT) |
|||
|
|
|
|
||
NDI35-SPFK (NG) |
|
CANADA |
33,250 |
25,500 |
#34 |
|
(2000-4500 FT) |
||||
|
|
|
|
||
|
|
US |
31,000 |
25,000 |
#51 |
NDI30, NDI30-SP, |
|
(0-2000 FT) |
|||
|
|
|
|
||
NDI30-SPFK (LP) |
|
CANADA |
27,500 |
22,500 |
#52 |
|
(2000-4500 FT) |
||||
|
|
|
|
||
|
|
US |
35,000 |
26,000 |
#50 |
NDI35, NDI35-SP, |
|
(0-2000 FT) |
|||
|
|
|
|
||
NDI35-SPFK (LP) |
|
CANADA |
31,000 |
25,000 |
#51 |
|
(2000-4500 FT) |
||||
|
|
|
|
||
D. High Altitude Installations
NOTICE: If the heating value of the gas has been reduced, these rules do not apply. Check with your local gas utility or authorities having jurisdiction.
When installing above 2000 feet elevation:
•In the USA: Reduce input rate 4% for each 1000 feet above 2000 feet.
•In CANADA: Reduce input rate 10% for elevations between 2000 feet and 4500 feet. Above 4500 feet, consult local gas utility.
Check with your local gas utility to determine proper orifi ce size.
E. Non-Combustible Materials Specification
Material which will not ignite and burn. Such materials are those consisting entirely of steel, iron, brick, tile, concrete, slate, glass or plasters, or any combination thereof.
Materials that are reported as passing ASTM E 136,
Standard Test Method for Behavior of Materials in a Vertical Tube Furnace at 750 ºC and UL763 shall be considered non-combustible materials.
F. Combustible Materials Specifi cation
Materials made of or surfaced with wood, compressed paper, plant fibers, plastics, or other material that can ignite and burn, whether flame proofed or not, or plastered or unplastered shall be considered combustible materials.
G. Electrical Codes
NOTICE: This appliance must be electrically wired and grounded in accordance with local codes or, in the absence of local codes, with National Electric Code ANSI/NFPA 70-latest edition or the Canadian Electric Code CSA
C22.1.
•A 120 VAC circuit for this product must be protected with ground-fault circuit-interrupter protection, in compliance with the applicable electrical codes, when it is installed in locations such as in bathrooms or near sinks.
6 |
Heatilator • NDI30, NDI30-SP, NDI35, NDI35-SP, NDI30-SPFK, NDI35-SPFK • 2226-900 Rev. G • 4/11 |
2 Operating Instructions User Guide
A. Gas Fireplace Safety
WARNING
HOT SURFACES!
Glass and other surfaces are hot during operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
•NEVER allow children to touch glass
•Keep children away
•CAREFULLY SUPERVISE children in same room as
fireplace.
•Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other fl ammable materials.
•Keep clothing, furniture, draperies and other flammable materials away.
This appliance has been supplied with an integral barrier to prevent direct contact with the fixed glass panel. DO NOT operate the appliance with the barrier removed.
Contact your dealer or Hearth & Home Technologies if the barrier is not present or help is needed to properly install one.
If you expect that small children or vulnerable adults may come into contact with this fi replace, the following precautions are recommended:
•Install a physical barrier such as:
-A decorative fi rescreen.
-Adjustable safety gate.
•Keep remote controls out of reach of children.
•Never leave children alone near a hot fi replace, whether operating or cooling down.
•Teach children to NEVER touch the fi replace.
•Consider not using the fi replace when children will be present.
Contact your dealer for more information, or visit: www. hpba.org/safety-information.
To prevent unintended operation when not using your fi replace for an extended period of time (summer months, vacation/trips, etc):
•Remove batteries from remote controls.
•Turn off wall controls.
•Turn off gas controls valve on standing pilot models.
When lighting the pilot light on fi replaces with a standing pilot, remove the fi xed glass assembly so you can detect presence of residual gas build-up. See Standing Pilot Lighting instructions and Maintenance Tasks.
B. Your Fireplace
WARNING! DO NOT operate fireplace before reading and understanding operating instructions. Failure to operate fireplace according to operating instructions could cause fire or injury.
•Install a switch lock or a wall/remote control with child protection lockout feature.
APPLIANCE INSTALLED IN EXISTING
SOLID FUEL FIREPLACE
DECORATIVE DOORS
(NOT SHOWN)
SECTION 2.D.
FIXED GLASS ASSEMBLY |
MANTEL |
|
(NOT SHOWN) |
||
SECTION |
||
SECTION 12.H. |
||
5.B AND |
||
|
||
|
11.A |
|
|
HEARTH |
CLEAR SPACE
SECTION 2.C.
Figure 2.1 General Operating Parts
Heatilator • NDI30, NDI30-SP, NDI35, NDI35-SP, NDI30-SPFK, NDI35-SPFK • 2226-900 Rev. G • 4/11 |
7 |
C. Clear Space
WARNING! DO NOT place combustible objects in front of the fireplace or block louvers. High temperatures may start a fire. See Figure 2.2.
Avoid placing candles and other heat-sensitive objects on mantel or hearth. Heat may damage these objects.
|
|
|
APPLIANCE INSTALLED IN EXISTING |
|
|
|
SOLID FUEL FIREPLACE |
|
3 |
FT. |
CLEAR |
|
|
||
|
|
IN |
|
|
|
|
FRONTOFSPACE |
|
|
|
FIREPLACE |
Figure 2.2 |
Clear Space |
|
|
D. Decorative Doors, Fronts and Surrounds
WARNING! Risk of Fire! Install ONLY doors, fronts or surrounds approved by Hearth & Home Technologies. Unapproved doors or fronts may cause appliance to overheat.
This appliance has been supplied with an integral barrier to prevent direct contact with the fixed glass panel. DO NOT operate the appliance with the barrier removed.
Contact your dealer or Hearth & Home Technologies if the barrier is not present or help is needed to properly install one.
For more information refer to the instructions supplied with your decorative door or front.
E. Fixed Glass Assembly
See Section 12.H.
F.Remote Controls, Wall Controls and Wall Switches
Follow the instructions supplied with the control installed to operate your fi replace:
For safety:
•Install a switch lock or a wall/remote control with child protection lockout feature.
•Keep remote controls out of reach of children.
See your dealer if you have questions.
G. Before Lighting Fireplace
Before operating this fi replace for the fi rst time, have a qualifi ed technician:
•Verify all shipping materials have been removed from inside and/or underneath the fi rebox.
•Review proper placement of logs, ember material and/or other decorative materials.
•Check the wiring.
•Check the air shutter adjustment.
•Ensure that there are no gas leaks.
•Ensure that the glass is sealed and in the proper position and that the integral barrier is in place.
WARNING! Risk of Fire/Asphyxiation! DO NOT operate fireplace with fixed glass assembly removed.
Determine if this fi replace has a standing pilot or an Intellifi re ignition system. Ask your dealer or open control access panel, look at gas valve.
•A standing pilot ignition will have a red or black ignitor button (refer to Figure 2.3).
•An Intellifi re ignition system will not have a button.
RED OR BLACK IGNITOR BUTTON |
Figure 2.3 Ignitor Button
8Heatilator • NDI30, NDI30-SP, NDI35, NDI35-SP, NDI30-SPFK, NDI35-SPFK • 2226-900 Rev. G • 4/11
H. Lighting Instructions (IPI)
The IPI system may be operated with two D-cell batteries. When using batteries, unplug the transformer. To prolong battery life, remove them when using the transformer.
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, afire or explosion may result causing property damage, personal injury or loss of life.
A.This appliance is equipped with an intermittent pilot ignition (IPI) device which automatically lights the burner. DO NOT try to light the burner by hand.
B.BEFORE LIGHTING,smell all around the appliance area for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
•DO NOT try to light any appliance.
•DO NOT touch any electric switch; do not use any phone in your building.
•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
•If you cannot reach your gas supplier, call the fi re department.
C.DO NOT use this appliance if any part has been under water. Immediately call a qualifi ed service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.
WARNING: 
CAUTION:
DO NOT CONNECT LINE VOLTAGE (110/120 VAC OR 220/240 VAC) TO THE CONTROL VALVE.
Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to the owner’s information manual provided with this appliance.
This appliance needs fresh air for safe operation and must be installed so there are provisions for adequate combustion and ventilation air.
If not installed, operated, and maintained in accordance with the manufacturer’s instructions, this product could expose you to substances in fuel or fuel combustion which are known to the State of California to cause cancer, birth defects, or other reproductive harm.
Keep burner and control compartment clean. See installation and operating instructions accompanying appliance.
Hot while in operation. DO NOT touch. Keep children, clothing, furniture, gasoline and other liquids having flammable vapors away.
DO NOT operate the appliance with fixed glass assembly removed, cracked or broken. Replacement of the fixed glass assembly should be done by a licensed or qualifi ed service person.
NOT FOR USE
WITH SOLID FUEL
For use with natural gas and propane. A conversion kit, as supplied by the manufacturer, shall be used to convert this appliance to the alternate fuel.
Also Certifi ed for Installation in a Bedroom or a Bedsitting Room.
For assistance or additional information, consult a qualifi ed installer, service agency or the gas supplier.
For additional information on operating your
Hearth & Home Technologies fi replace, please refer to www.fi replaces.com.
LIGHTING 
INSTRUCTIONS (IPI)
1.This appliance is equipped with an ignition device which automatically lights the burner. DO NOT try to light the burner by hand.
GAS
VALVE
2.Wait five (5) minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas, STOP! Follow “B” in the Safety Information located on the left side of this label. If you do not smell gas, go to next step.
3.To light the burner:
Equipped with wall switch: Turn ON/OFF switch to ON.
Equipped with remote or wall control: Press ON or FLAME button.
Equipped with thermostat: Set temperature to desired setting.
4.If the appliance does not light after three tries, call your service technician or gas supplier.
TO TURN OFF 
GAS TO APPLIANCE
1.Equipped with wall switch: Turn ON/OFF switch to OFF.
Equipped with remote or wall control: Press OFF button.
Equipped with thermostat: Set temperature to lowest setting.
2.Service technician should turn off electric power to the control when performing service.
593-913G
Final inspection by
Heatilator • NDI30, NDI30-SP, NDI35, NDI35-SP, NDI30-SPFK, NDI35-SPFK • 2226-900 Rev. G • 4/11 |
9 |
I. Lighting Instructions (Standing Pilot)
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, afire or explosion may result causing property damage, personal injury or loss of life.
A.This appliance has a pilot which must be lighted by hand. When lighting the pilot, follow these instructions exactly.
B.BEFORE LIGHTING,smell all around the appliance area for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
•DO NOT try to light any appliance.
•DO NOT touch any electric switch; do not use any phone in your building.
•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
•If you cannot reach your gas supplier, call the fi re department.
C.Use only your hand to push in or turn the gas control knob. Never use tools. If the knob will not push in or turn by hand, DO NOT try to repair it, call a qualified service technician. Force or attempted repair may result in a fire or explosion.
D.DO NOT use this appliance if any part has been under water. Immediately call a qualifi ed service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.
WARNING: 
CAUTION:
DO NOT CONNECT 110 VAC TO THE CONTROL VALVE.
Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to the owner’s information manual provided with this appliance.
This appliance needs fresh air for safe operation and must be installed so there are provisions for adequate combustion and ventilation air.
If not installed, operated, and maintained in accordance with the manufacturer’s instructions, this product could expose you to substances in fuel or fuel combustion which are known to the State of California to cause cancer, birth defects, or other reproductive harm.
Keep burner and control compartment clean. See installation and operating instructions accompanying appliance.
Hot while in operation. DO NOT touch. Keep children, clothing, furniture, gasoline and other liquids having flammable vapors away.
DO NOT operate the appliance with fixed glass assembly removed, cracked or broken. Replacement of the fixed glass assembly should be done by a licensed or qualifi ed service person.
NOT FOR USE
WITH SOLID FUEL
For use with natural gas and propane. A conversion kit, as supplied by the manufacturer, shall be used to convert this appliance to the alternate fuel.
Also Certifi ed for Installation in a Bedroom or a Bedsitting Room.
For assistance or additional information, consult a qualifi ed installer, service agency or the gas supplier.
For additional information on operating your
Hearth & Home Technologies fi replace, please refer to www.fi replaces.com.
Final inspection by
LIGHTING
INSTRUCTIONS
1. Open control access panel.
2. Turn off all electric power to the appliance.
3. Push in gas control knob slightly and turn clockwise
to “OFF”.
Note: Knob cannot be turned from “PILOT” to “OFF” unless knob is pushed in slightly. DO NOT force.
4.Open the fi xed glass assembly. You may need to remove the decorative front.
5.Wait fi ve (5) minutes to clear out any gas. Then
smell for gas, including near the fl oor. If you smell gas, STOP! Follow “B” in the Safety 
Information located on the left side 
of this label. If you don’t smell gas,
go to next step.
6. Find the pilot. The pilot is inside combustion chamber next to the main burner
7.Turn knob on gas control counterclockwise 
to “PILOT”.
8.Push in control knob all the way and hold in. Immediately depress red or black piezo button. It may require several depressions of the red or black piezo button until PILOT lights. If PILOT light does not light after 10 seconds, return to step 3. Continue to hold the control knob in for about one minute after the pilot is lit. Release knob and it will pop back out. Pilot should remain lit. If it goes out, repeat steps 3 through 6.
•If knob does not pop up when released, stop and immediately call your service technician or gas supplier.
•If the pilot will not stay lit after several tries, turn the gas control knob to “OFF” and call your service technician or gas supplier.
9.Reinstall fi xed glass assembly. Reinstall decorative front.
10.Turn gas control knob counterclockwise 
to “ON”. Close access panel.
11.Turn on all electric power to the appliance.
12.To light burner, turn the wall control or on/off switch to “ON”.
TO TURN OFF 
GAS TO APPLIANCE
1.Turn off all electric power to the appliance if service is to be performed.
2.Open control access panel.
3.Move switch to “OFF” position.
4.Push in gas control knob slightly and turn clockwise 
to OFF”. DO NOT force.
5.Close control access panel.
464-903H
10 |
Heatilator • NDI30, NDI30-SP, NDI35, NDI35-SP, NDI30-SPFK, NDI35-SPFK • 2226-900 Rev. G • 4/11 |
J. After Appliance is Lit
Initial Break-in Procedure
•The appliance should be run three to four hours continuously on high.
•Turn the appliance off and allow it to completely cool.
•Remove fixed glass assembly. See Section 12.H.
•Clean fixed glass assembly. See Section 3.
•Replace the fi xed glass assembly and run continuously on high an additional 12 hours.
This cures the materials used to manufacture the fi replace.
NOTICE! Open windows for air circulation during appliance break-in.
•Some people may be sensitive to smoke and odors.
•Smoke detectors may activate.
K.Frequently Asked Questions
ISSUE |
SOLUTIONS |
|
|
|
|
Condensation on the glass |
This is a result of gas combustion and temperature variations. As the appliance warms, this |
|
condensation will disappear. |
||
|
||
Blue flames |
This is a result of normal operation and the fl ames will begin to yellow as the appliance is al- |
|
lowed to burn for 20 to 40 minutes. |
||
|
||
|
When first operated, this appliance may release an odor for thefirst several hours. This is caused |
|
Odor from appliance |
by the curing of the paint and the burning off of any oils remaining from manufacturing. Odor may |
|
|
also be released from finishing materials and adhesives used around the appliance. |
|
|
This is a normal result of the curing process of the paint and logs. Glass should be cleaned |
|
Film on the glass |
within 3 to 4 hours of initial burning to remove deposits left by oils from the manufacturing |
|
|
process. A non-abrasive cleaner such as gas fi replace glass cleaner may be necessary. See |
|
|
your dealer. |
|
|
Noise is caused by metal expanding and contracting as it heats up and cools down, similar to |
|
Metallic noise |
the sound produced by a furnace or heating duct. This noise does not affect the operation or |
|
|
longevity of the appliance. |
|
Is it normal to see the pilot flame burn |
In an intermittent pilot ignition system (IPI), the pilot fl ame should turn off when appliance is |
|
turned off. Some optional control systems available with IPI models may allow pilot flame to |
||
continually? |
remain lit. In a standing pilot system the pilot will always stay on. |
|
|
Heatilator • NDI30, NDI30-SP, NDI35, NDI35-SP, NDI30-SPFK, NDI35-SPFK • 2226-900 Rev. G • 4/11 |
11 |
3 Maintenance and Service
Any safety screen or guard removed for servicing must be replaced prior to operating the appliance.
When properly maintained, your appliance will give you many years of trouble-free service. We recommend annual service by a qualifi ed technician.
A. Maintenance Tasks-Homeowner
Installation and repair should be done by a qualifi ed technician only. The appliance should be inspected before use and at least annually by a professional service person.
The following tasks may be performed annually by the homeowner. If you are uncomfortable performing any of the listed tasks, please call your dealer for a service appointment.
More frequent cleaning may be required due to lint from carpeting or other factors. Control compartment, burner and circulating air passageway of the appliance must be kept clean.
CAUTION! Risk of Burns! The appliance should be turned off and cooled before servicing.
Glass Cleaning
Frequency: Seasonally
By: Homeowner
Tools Needed: Protective gloves, glass cleaner, drop cloth and a stable work surface.
CAUTION! Handle fi xed glass assembly with care.
Glass is breakable.
•Avoid striking, scratching or slamming glass
•Avoid abrasive cleaners
•DO NOT clean glass while it is hot
•Prepare a work area large enough to accommodatefixed glass assembly and door frame by placing a drop cloth on a fl at, stable surface.
Note: Fixed glass assembly and gasketing may have residue that can stain carpeting or fl oor surfaces.
•Remove door or decorative front from appliance and set aside on work surface.
•See Section 12.H for instructions to remove fi xed glass assembly.
•Clean glass with a non-abrasive commercially available cleaner.
-Light deposits: Use a soft cloth with soap and water
-Heavy deposits: Use commercial fireplace glass cleaner (consult with your dealer)
•Carefully set fixed glass assembly in place on appliance. Hold glass in place with one hand and secure glass latches with the other hand.
•Reinstall door or decorative front.
Doors, Surrounds, Fronts
Frequency: Annually
By: Homeowner
Tools needed: Protective gloves, stable work surface
•Assess condition of screen and replace as necessary.
•Inspect for scratches, dents or other damage and repair as necessary.
•Check that louvers are not blocked.
•Vacuum or dust surfaces.
Remote Control
Frequency: Seasonally
By: Homeowner
Tools needed: Replacement batteries and remote control instructions.
•Locate remote control transmitter and receiver.
•Verify operation of remote. Refer to remote control operation instructions for proper calibration and setup procedure.
•Place batteries as needed in remote transmitters and battery-powered receivers.
•Place remote control out of reach of children.
If not using your fi replace for an extended period of time (summer months, vacations/trips, etc), to prevent unintended operation:
• Remove batteries from remote controls.
12 |
Heatilator • NDI30, NDI30-SP, NDI35, NDI35-SP, NDI30-SPFK, NDI35-SPFK • 2226-900 Rev. G • 4/11 |
Venting
Frequency: Seasonally
By: Homeowner
Tools needed: Protective gloves and safety glasses.
•Inspect venting and termination cap for blockage or obstruction such plants, bird nests, leaves, snow, debris, etc.
•Verify termination cap clearance to subsequent construction (building additions, decks, fences, or sheds). See Section 6.
•Inspect for corrosion or separation.
•Verify weather stripping, sealing and flashing remains intact.
•Inspect draft shield to verify it is not damaged or missing.
B. Maintenance Tasks-Service Technician
The following tasks must be performed by a qualifi ed technician.
Gasket Seal and Glass Assembly Inspection
Frequency: Annually
By: Service Technician
Tools needed: Protective gloves, drop cloth and a stable work surface.
•Inspect gasket seal and its condition.
•Inspect fixed glass assembly for scratches and nicks that can lead to breakage when exposed to heat.
•Confirm there is no damage to glass or glass frame. Replace as necessary.
•Verify that fi xed glass assembly is properly retained and attachment components are intact and not damaged. Replace as necessary.
Logs
Frequency: Annually
By: Service Technician
Tools needed: Protective gloves.
•Inspectfordamagedormissinglogs. Replaceasnecessary. Refer to Section 12 for log placement instructions.
•Verify correct log placement and no fl ame impingement causing sooting. Correct as necessary.
Firebox
Frequency: Annually
By: Service Technician
Tools needed: Protective gloves, sandpaper, steel wool, cloths, mineral spirits, primer and touch-up paint.
•Inspect for paint condition, warped surfaces, corrosion or perforation. Sand and repaint as necessary.
•Replace appliance if fi rebox has been perforated.
Control Compartment and Firebox Top
Frequency: Annually
By: Service Technician
Tools needed: Protective gloves, vacuum cleaner, dust cloths
•Vacuum and wipe out dust, cobwebs, debris or pet hair. Use caution when cleaning these areas. Screw tips that have penetrated the sheet metal are sharp and should be avoided.
•Remove all foreign objects.
•Verify unobstructed air circulation.
Heatilator • NDI30, NDI30-SP, NDI35, NDI35-SP, NDI30-SPFK, NDI35-SPFK • 2226-900 Rev. G • 4/11 |
13 |
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