• Important operating and
maintenance instructions
included.
Read, understand and follow
these instructions for safe
installation and operation.
WARNING
If the information in these instructions is not followed exactly, a
fi re may result causing property
damage, personal injury, or death.
• Do not store or use gasoline or other fl am-
mable vapors and liquids in the vicinity of
this or any other appliance.
• What to do if you smell gas:
- Do not try to light any appliance.
- Do not touch any electrical switch. Do not
use any phone in your building.
- Immediately call your gas supplier from
a neighbor’s phone. Follow the gas
supplier’s instructions.
- If you cannot reach your gas supplier, call
the fi re department.
• Installation and service must be performed
by a qualifi ed installer, service agency, or
the gas supplier.
This appliance may be installed as an OEM installation
in manufactured home (USA only) or mobile home and
must be installed in accordance with the manufacturer’s
instructions and the manufactured home construction and
safety standard, Title 24 CFR, Part 3280 or Standard for
Installation in Mobile Homes, CAN/CSA Z240MH.
This appliance is only for use with the type(s) of gas
indicated on the rating plate.
DO NOT
DISCARD
•
Leave this manual with
party responsible for
use and operation.
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation and cool down.
Hot glass will cause burns.
• Do not touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
appliance.
• Alert children and adults to hazards of high
temperatures.
High temperatures may ignite clothing or other
fl ammable materials.
• Keep clothing, furniture, draperies and other combustibles
away.
This appliance has been supplied with an integral
barrier to prevent direct contact with the fi xed glass
panel. Do NOT operate the appliance with the barrier
removed.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
In the Commonwealth of Massachusetts:
• installation must be performed by a licensed plumber or gas fi tter.
• a CO detector shall be installed in the room where the appliance is
installed.
Installation and service of this appliance should be performed
by qualified personnel. Hearth & Home Technologies
suggests NFI certifi ed or factory-trained professionals, or
technicians supervised by an NFI certifi ed professional.
¨
Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07 1
Read this manual before installing or operating this appliance.
Please retain this owner’s manual for future reference.
Congratulations
Congratulations on selecting a Heatilator gas appliance—an
elegant and clean alternative to wood burning appliances.
The Heatilator gas appliance you have selected is designed
to provide the utmost in safety, reliability, and effi ciency.
As the owner of a new appliance, you’ll want to read and
carefully follow all of the instructions contained in this owner’s
The information contained in this owner’s manual, unless
noted otherwise, applies to all models and gas control
systems.
Your new Heatilator gas appliance will give you years of
durable use and trouble-free enjoyment. Welcome to the
Heatilator family of appliance products!
manual. Pay special attention to all cautions and warnings.
This owner’s manual should be retained for future reference.
We suggest you keep it with your other important documents
and product manuals.
We recommend that you record the following pertinent
Homeowner Reference Information
information about your appliance:
Model Name: Date purchased/installed:
Serial Number: Location on appliance:
Dealership purchased from: Dealer phone:
Notes:
Listing Label Information/Location
The model information regarding your specifi c appliance can be found on the rating plate located in the control area of the
appliance.
Serial #
XXXXXXXXX
XXXX
CERTIFIED
FOR CANADA
CERTIFIÉ POUR LE
CANADA
Orifice
Size
Model #
Gas Type
Hearth & Home Technologies Inc
1915 W. Saunders Street
Mt. Pleasant, IA 52641
ANSI Standard
MODEL MFG. DATE
MODÈLE DATE DE FAB.
GAS TYPE/TYPE DE GAZ NATURAL/NATUREL PROPANE
ALTITUDE 0-2000 2000-4000 FT/PI 0-2000 2000-4000 FT/PI
MAX INPUT/DÉBIT XX,XXX XX,XXX BTUH XX,XXX XX,XXX BTUH
MIN INPUT/DÉBIT XX,XXX XX,XXX BTUH XX,XXX XX,XXX BTUH
MANIFOLD PRESSURE/PRESSION TUBULAIRE
MAX. XX IN. W.C./C. D'EAU XX IN. W.C./C. D'EAU
MIN. XX IN. W.C./C. D'EAU XX IN. W.C./C. D'EAU
MIN. INLET PRESS. XX IN. W.C./C. D'EAU 1XX IN. W.C./C. D'EAU
FOR THE PURPOSE OF INPUT ADJUSTMENT
PRESS. MIN. D'ALIMENTATION
ORIFICE SIZE
DIAM. DE L'INJECTEUR XX/XX DIA. in./mm XX/XX DIA. in./mm
XXXXXX
SERIAL
NO. DE SÉRIE
LESS THAN/MOINS DE 3 AMPÈRES., 115V., 60 Hz
DO NOT REMOVE OR COVER THIS LABEL.
VENTED GAS FIREPLACE - NOT FOR USE WITH SOLID FUEL.
FOYER À GAZ À ÉVACUATION - NE DOIT PAS ÊTRE UTILISÉ
AVEC UN COMBUSTIBLE SOLIDE.
2 Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07
This product is listed to ANSI standards for “Vented Gas
Fireplaces” and “Gas Fired Appliances for Use at High Altitudes”.
This model (natural gas and propane) can be installed in a
bedroom (in the United States) which has a total volume of
unconfi ned space appropriate to the particular installation.
Refer to the National Fuel Gas Code ANSI Z223.1/NFPA54
(current edition), The Uniform Mechanical Code - (current edition), and local building offi cials for the options al-
lowed in obtaining an effective bedroom volume of unconfi ned space.
This model (natural gas and propane) can be installed in a
bedroom (in Canada) if a thermostat is installed with the appliance. Consult local code authorities.
NOT INTENDED FOR USE AS A PRIMARY HEAT
SOURCE. This appliance is tested and approved as either
supplemental room heat or as a decorative appliance. It
should not be factored as primary heat in residential heating
calculations.
B. Glass Specifi cations
Hearth & Home Technologies appliances manufactured with
tempered glass may be installed in hazardous locations such
as bathtub enclosures as defi ned by the Consumer Product
Safety Commission (CPSC). The tempered glass has been
tested and certifi ed to the requirements of ANSI Z97.1 and
CPSC 16 CFR 1202 (Safety Glazing Certifi cation Council
SGCC# 1595 and 1597. Architectural Testing, Inc. Reports
02-31919.01 and 02-31917.01).
This statement is in compliance with CPSC 16 CFR Section
1201.5 “Certifi cation and labeling requirements” which refers
to 15 U.S. Code (USC) 2063 stating “…Such certifi cate shall
accompany the product or shall otherwise be furnished to
any distributor or retailer to whom the product is delivered.”
Some local building codes require the use of tempered glass
with permanent marking in such locations. Glass meeting
this requirement is available from the factory. Please contact
your dealer or distributor to order.
U.L. Listed gas appliances are tested and approved without
requiring changes for elevations from 0 to 2000 feet in the
U.S.A. and Canada.
When installing this appliance at an elevation above 2000 ft,
it may be necessary to decrease the input rating by changing the existing burner orifi ce to a smaller size. Input rate
should be reduced by 4% for each 1000 ft above a 2000 ft
elevation in the U.S.A., or 10% for elevations between 2000
and 4500 ft in Canada. If the heating value of the gas has
been reduced, these rules do not apply. To identify the proper orifi ce size, check with the local gas utility.
If installing this appliance at an elevation above 4500 ft (in
Canada), check with local authorities.
WARNING
Do NOT use this appliance if any part has been under
water. Immediately call a qualifi ed service technician
to inspect the appliance and to replace any part of the
control system and any gas control which has been
under water.
E. Non-Combustible Materials
Material which will not ignite and burn. Such materials are
those consisting entirely of steel, iron, brick, tile, concrete,
slate, glass or plasters, or any combination thereof.
Materials that are reported as passing ASTM E 136, Stan-
dard Test Method for Behavior of Materials in a Vertical
Tube Furnace at 750° C, shall be considered non-combus-
tible materials.
Note: This installation must conform with local codes. In the
absence of local codes you must comply with the National Fuel Gas Code, ANSI Z223.1-latest edition in the U.S.A.
and the CAN/CGA B149 Installation Codes in Canada.
4 Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07
F. Combustible Materials
Materials made of or surfaced with wood, compressed paper, plant fi bers, plastics, or other material that can ignite and
burn, whether fl ame proofed or not, or whether plastered or
unplastered shall be considered combustible materials.
2
Getting Started
2
A. Design and Installation Considerations
Heatilator B-vent gas appliances are designed to operate
with all exhaust gases expelled to the outside of the building,
and combustion air pulled from the room.
CAUTION
Check building codes prior to installation.
• Installation MUST comply with local, regional,
state and national codes and regulations.
• Consult insurance carrier, local building, fire
offi cials or authorities having jurisdiction about
restrictions, installation inspection, and permits.
When planning an appliance installation, it’s necessary to
determine the following information before installing:
• Where the appliance is to be installed. See Sections 3
and 4.
• The vent system confi guration to be used. See Sections
5 and 6.
• Gas supply piping. See Sections 7 and 9.
• Electrical wiring. See Sections 7 and 10
• Framing and finishing details. See Sections 3, 6
and 11.
• Whether optional accessories—devices such as a fan, wall
switch, or remote control—are desired. See Section 16.
WARNING
Keep appliance dry.
• Mold or rust may cause
odors.
• Water may damage controls.
Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07 5
B. Negative Pressure
WARNING
Asphyxiation Risk
• Negative pressure can cause spillage of
combustion fumes and soot.
• Fire needs to draft properly for safe
operation.
Draft is the pressure difference needed to vent fi replaces
successfully. Considerations for successful draft include:
• Preventing negative pressure.
• Location of fi replace and chimney.
Negative Pressure
Negative pressure results from the imbalance of air available for the fi replace to operate properly. Causes for this
imbalance include:
• Exhaust fans (kitchen, bath, etc.).
• Range hoods.
• Combustion air requirements for furnaces, water heaters
and other combustion appliances.
• Clothes dryers.
• Location of return-air vents to furnace or air
conditioning.
To minimize the effects of negative air pressure, the following must be considered:
• Install the outside air kit. Install the intake on the side of
the house towards prevailing winds during the heating
season.
• Ensure adequate outdoor air is supplied for combustion
appliances and exhaust equipment.
• Ensure furnace and air conditioning return vents are not
located in the immediate vicinity of the fi replace.
• Avoid installing the fi replace near doors, walkways or small
isolated spaces.
• Recessed lighting should be a “sealed can” design; attic
hatches weather stripped or sealed; attic mounted duct
work and air handler joints and seams taped or sealed.
• Basement installations should be avoided due to stack
effect. Stack effect creates negative pressure in lower
levels. Hearth & Home Technologies recommends the
use of direct vent fi replaces in basements.
Location of the fi replace and chimney will affect performance.
As shown in Figure 2.1 the chimney should:
• Be installed through the warm airspace enclosed by the
building envelope. This helps to produce more draft,
especially during lighting and die-down of the fi re.
• Penetrate the highest part of the roof. This minimizes the
effects of wind turbulence.
• Be located away from trees, adjacent structures, uneven
roof lines and other obstructions.
Offsets can restrict draft so their use should be minimized.
Consider the fi replace location relative to fl oor and ceiling
and attic joists.
Location
Not
Recommended
Windward
Outside Air Intake
Figure 2.1 Recommended Chimney Locations
Marginal
Location
Recommended
Location
Multi-level Roofs
Recommended
Location
Location
Not
Recommended
Leeward
6 Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07
C. Tools and Supplies Needed
Before beginning the installation be sure that the following
tools and building supplies are available.
Reciprocating saw Framing material
Pliers Hi temp caulking material
Hammer Gloves
Phillips screwdriver Framing square
Flat blade screwdriver Electric drill and bits (1/4 in.)
Plumb line Safety glasses
Level Manometer
Voltmeter Tape measure
Non-corrosive leak check solution
1/2 - 3/4 in. length, #6 or #8 Self-drilling screws
One 1/4 in. female connection (for optional fan).
D. Inspect the Appliance and Components
WARNING
Inspect appliance and components for
damage. Damaged parts may impair safe
operation.
• Do NOT install damaged components.
• Do NOT install incomplete components.
• Do NOT install substitute components.
Report damaged parts to dealer.
The following B-vent components are needed for installation. See Figure 2.2.
• Appliance
• Pipe components
• Firestops
• Attic Insulation Shield
• Elbows
• Strapping
• Roof fl ashing or chase top
• Termination cap
• Storm Collar
• Carefully remove the appliance and components from the
packaging.
• The vent system components and trim doors are shipped
in separate packages.
• The gas logs may be packaged separately and must be
fi eld installed.
• Report to your dealer any parts damaged in shipment,
particularly the condition of the glass.
• Read all of the instructions before starting the
installation. Follow these instructions carefully
during the installation to ensure maximum safety and
benefi t.
Vertical
Termination
Cap
Storm
Collar
Roof
Flashing
Ceiling
Firestop
B-Vent Pipe
Sections
Figure 2.2 Typical Vertical Installation
WARNING
Hearth & Home Technologies disclaims any
responsibility for, and the warranty will be
voided by, the following actions:
• Installation and use of any damaged appliance or
vent system component.
• Modifi cation of the appliance or vent system.
• Installation other than as instructed by Hearth & Home
Technologies.
• Improper positioning of the gas logs or the glass
door.
• Installation and/or use of any component part not
approved by Hearth & Home Technologies.
Any such action may cause a fi re hazard.
Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07 7
3
Framing and Clearances
3
Note:
• Illustrations refl ect typical installations and are FOR
DESIGN PURPOSES ONLY.
• Illustrations/diagrams are not drawn to scale.
• Actual installation may vary due to individual design
preference.
A. Select Appliance Location
When selecting a location for your appliance it is important to
consider the required clearances to walls (See Figure 3.1).
WARNING
Fire Risk
Provide adequate clearance:
• Around air openings.
• For service access.
Locate appliance away from traffi c areas.
Note: For actual appliance dimensions refer to
Section 16.
1/2 in. (13 mm) min.
appliance
to combustibles
B
B
C
A
Drywall
A
In addition to these framing dimensions, also reference the
following sections:
• Clearances and Mantel Projections (Sections 3.C. and 3.D.)
• Vent Clearances and Framing (Section 6)
A
D
Alcove
Installation
C
48 in.
(1219 mm)
max.
ModelABCD
NB3630M/MI
NB3933M/MI
NB4236M/MI
NB4842M/MI
Figure 3.1 Appliance Locations
8 Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07
inches3633-1/219-5/837
mm914851498940
inches3935-1/219-5/840
mm9919024981016
inches4237-5/819-5/843
mm10679564981092
inches4841-7/819-5/849
mm121910644981245
B. Construct the Appliance Chase
A chase is a vertical boxlike structure built to enclose the gas
appliance and/or its vent system. Vertical vents that run on
the outside of a building may be, but are not required to be,
installed inside a chase.
Construction of the chase may vary with the type of building. These instructions are not substitutes for the requirements of local building codes. Local building codes MUST
be checked.
Chases should be constructed in the manner of all outside
walls of the home to prevent cold air drafting problems. The
chase should not break the outside building envelope in any
manner.
Walls, ceiling, base plate and cantilever fl oor of the chase
should be insulated. Vapor and air infi ltration barriers should
be installed in the chase as per regional codes for the rest of
the home. Additionally, Hearth & Home Technologies recommends that the inside surfaces be sheet rocked and taped
(or the use of an equivalent method) for maximum air tightness.
To further prevent drafts gas line holes and other openings
should be caulked with high temp caulk or stuffed with unfaced insulation. If the appliance is being installed on a cement slab, we recommend that a layer of plywood be placed
underneath to prevent conducting cold up into the room.
WARNING
Fire Risk
• Construct chase to all clearance
specifi cations in manual.
• Locate and install appliance to all
clearance specifi cations in manual.
Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07 9
C. Clearances
Note: If the inside of the framed cavity is to be
fi nished, the framing dimensions must include the
fi nished sur face. If drywall is to be attached to the
rear wall, the depth must be measured from the
drywall surface.
1/2 in.
(13 mm)
Combustible flooring may be installed
next to the front of the appliance.
1/2 in.
(13 mm)
Drywall
0 in.
WARNING
Fire Risk
Odor Risk
• Install appliance on hard metal or wood
surfaces extending full width and depth
of appliance.
• Do NOT install appliance directly on
carpeting, vinyl, tile or any combustible
material other than wood.
• Do NOT place furniture or any other
combustible household objects within
36 in. of the appliance front.
Per
Manufacturer’s
Specifications
32-1/2 in.
(826 mm)
to ceiling
36 in.
(914 mm)
Combustible Object
0 in. TO LEVEL
OF STANDOFFS
B
0 in.
A
Rough Opening
Model
NB3630M/MI in.3634-7/819-5/8
mm914886498
NB3933M/MI in.3934-7/819-5/8
mm991886498
NB4236M/MI in.4234-7/819-5/8
mm1067886498
NB4842M/MI in.4834-7/819-5/8
mm1219886498
(Width)
B
Rough Opening
(Height)
C
A
C
Rough Opening
(Depth)
Figure 3.2 Clearances to Combustibles
10 Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07
D. Mantel Projections
32-1/2 in. minimum
to ceiling
18
17
16
15
14
13
12
11
11- 1/2
12-1/4
10
9
9-1/4
10-3/4
10
8
7
6
5
4
3
6-1/4
5-1/2
5
8-1/2
7-3/4
7
Measured from top of hood (in inches)
14-1/2
13-3/4
13
16
15-1/4
Figure 3.3 Clearances to Mantels or Other Combustibles Above Appliance
Top o f
Appliance
Drywall
A
48 in.
(1219 mm)
B
max.
Mantel Leg or
Perpendicular Wall
1 in. (25 mm) min.
A
to perpendicular wall
3-1/2 in. (89 mm) min.
B
from fireplace opening
to perpendicular wall
Figure 3.4 Clearances to Combustible Mantel Legs or Wall Projec-
tions (acceptable on both sides of opening)
WARNING
Fire Risk
• Comply with all minimum clearances to combustibles as specifi ed.
• Framing or fi nishing material used on the front of, or in front of, the appliance closer than the minimums
listed, must be constructed entirely of noncombustible materials (i.e., steel studs, concrete board, etc.).
Failure to comply may cause fi re.
Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07 11
4
Termination Locations
4
A. Vent Termination Minimum Clearances
WARNING
Fire Risk
Explosion Risk
Maintain vent clearance to combustibles as
specifi ed.
• Do not pack air space with insulation or
other materials.
Failure to keep insulation or other materials
away from vent pipe may cause fi re.
8 ft
Termination
Cap
(2.44 m)
Lowest
Discharge
Opening
Vertical
wall
B-Vent Gas, Wood or Fuel
Oil Termination
8 ft
A
18 in.
(457 mm)
B
Gas
Termination
Termination Caps Staggered Height
A Gas Termination Wood or Fuel Oil Termination
B 6 in.
(152 mm) min. 20 in. (508 mm) min.
B-Vent Gas, Wood or Fuel
Oil Termination
(2.44 m)
(minimum) to
Perpendicular
Wall
(gas only)
Storm Collar
Roof
Flashing
H (min.) - Minimum height
from roof to lowest
discharge opening.
Roof Pitch H (Min.) Ft. Roof Pitch H (Min.) Ft.
Flat to 6/12 1.0* Over 11/12 to 12/12 4.0
Over 6/12 to 7/12 1.25* Over 12/12 to 14/12 5.0
Over 7/12 to 8/12 1.5* Over 14/12 to 16/12 6.0
Over 8/12 to 9/12 2.0* Over 16/12 to 18/12 7.0
Over 9/12 to 10/12 2.5 Over 18/12 to 20/12 7.5
Over 10/12 to 11/12 3.25 Over 20/12 to 21/12 8.0
* 3 ft. minimum in snow regions
X
12
Roof Pitch
is X / 12
8 ft
(2.44 m)
(minimum) to
Wood or
Gas Termination
Termination Caps Same Height
* If using decorative cap cover(s), this distance may
need to be increased. Refer to the installation instruc tions supplied with the decorative cap cover.
Figure 4.2 Multiple Vertical Termination
20 in. min. *
(508 mm)
Perpendicular
Wall
(gas only)
Figure 4.1
Minimum Height from Roof to Lowest Discharge Opening
Figure 4.1 specifi es minimum vent heights for various
pitched roofs.
12 Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07
5
Vent Information and Diagrams
5
A. Vent Guidelines
WARNING
Fire Risk
Asphyxiation Risk
This appliance requires the specifi ed pipe
for operation.
• Incorrect pipe may cause spillage,
condensation and overheating.
These models require the following size B-Vent double wall
vent pipe.
ModelPipe Size
NB3630M/NB3630MI/NB3933M/NB3933MI5 in. (127 mm)
NB4236M/NB4236MI/NB4842M/NB4842MI5 in. (127 mm)
• Follow pipe manufacturer’s installation guidelines when
installing the appliance.
B. Vent System Confi guration
• Rise to Run Ratio: 2:1
• Maximum Total Horizontal Run: 30 ft (9.14 m)
• Minimum Total Vertical Rise: 12 ft (3.66 m)
• Maximum Total Vertical Rise: 60 ft (18.29 m)
• Maximum Number of Elbows: Four 90° or Eight 45°
Minimum
clearances are
per vent
manufacturer's
specifications
Metal
12 ft (3.66 m) min.
60 ft (18.29 m) max.
plumber's strap
secured to
framing
Vent supports are per
vent manufacturer's
specifications
WARNING
Fire Risk
Explosion Risk
Asphyxiation Risk
Do NOT connect this gas appliance to a
chimney fl ue serving a separate solid-fuel
or gas burning appliance.
• Vent this appliance directly outside.
• Use separate vent system for this
appliance.
May impair safe operation of this appliance or
other appliances connected to the fl ue.
CAUTION
ALL vent configuration specifications MUST be
followed.
• This product is tested and listed to appliance and
vent manufacturer’s specifi cations.
• Appliance performance will suffer if specifi cations
are not followed.
Figure 5.1 Vertical Termination Clearances
Vent supports
are per vent
manufacturer’s
specifications.
Maximum horizontal run is 50% of
vertical. Horizontal run cannot be
more than 30 ft. (9.14 m).
Figure 5.2 Maximum Horizontal Run
Metal
Plumbers'
Strap
Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07 13
WARNING
Fire Risk
Explosion Risk
Insulation and other combustibles must not
infringe on clearances.
• ALWAYS maintain specifi ed clearances
around venting and fi restop systems.
• Install fi restops as specifi ed.
Failure to keep insulation or other material
away from vent pipe may cause fi re.
Maximum
horizontal
30 ft (9.14 m)
45°
Elbow
90°
Elbow
Figure 5.3 Maximum Horizontal Run
Offsets exceeding
45° adapt horizontal
Note: Maximum horizontal
distance is 50% of vertical
vent height.
limitations
14 Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07
6
Vent Clearances and Framing
6
A. Pipe Clearances to Combustibles
WARNING
Fire Risk
Explosion Risk
Maintain vent clearance to combustibles as
specifi ed.
• Do not pack air space with insulation or
other materials.
• National building codes recommend
using attic shield to keep loose materials/
insulation from contacting vent.
Failure to keep insulation or other materials
away from vent pipe may cause fi re.
Follow vent pipe manufacturer’s instructions for all clearances around pipe.
B. Wall Penetration Framing
Do not pack with insulation
or other materials.
Use manufacturer's
installation instructions for
framing dimensions
Figure 6.1 Exterior Wall Hole
For a wall penetration consult B-vent pipe manufacturer’s
instructions. Use same dimensional framing materials as
those used in the wall construction.
Note: MUST terminate vertically.
C. Vertical Penetration Framing
Use B-vent manufacturer’s fi restops to provide adequate
clearances.
WARNING
Fire Risk
Keep loose materials or blown insulation
from touching the vent pipe.
• National building codes recommend
using attic shield to keep loose materials/
insulation from contacting vent.
• Hearth & Home Technologies requires
the use of an attic shield.
Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07 15
7
Appliance Preparation
7
CAUTION
Sharp Edges
• Wear protective gloves
and safety glasses during
installation.
A. Installing Outside Air Kit Damper Assembly
WARNING
Fire Risk
Asphyxiation Risk
Maintain vent clearance to combustibles as
specifi ed.
• Do not pack air space with insulation or
other materials.
• National building codes recommend
using attic shield to keep loose materials/
insulation from contacting vent.
Failure to keep insulation or other materials
away from vent pipe may cause fi re.
CAUTION
Risk of Smoke Spillage
Outside air inlet must be located to prevent blockage
from:
• Leaves
• Snow/ice
• Other debris
Blockage may cause combustion air starvation.
This appliance will operate correctly only if adequate ventiation is provided to allow proper draft to the system.
An outside air kit is available as an optional feature with this
appliance. An outside air kit helps to decrease the amount
of room air taken by utilizing outside air for combustion. We
strongly recommend that it be installed.
Note: the outside air kit inlet thimble should be positioned
in a manner that will not allow snow, leaves, etc. to block
the inlet. A 3 ft. (.91 m) minimum height difference must be
maintained from the top of the uppemost chimney section to
the outside combustion air inlet. Reference Section 2.
• The outside air kit can only be installed on the left side of
the appliance.
• Refer to the installation instructions provided with the
kit.
WARNING
Fire Risk
Asphyxiation Risk
Do not draw outside combustion air from:
• Wall, fl oor or ceiling cavity.
• Enclosed space such as an attic or
garage.
• Close proximity to exhaust vents or
chimneys.
Fumes or odor may result.
Figure 7.1 Outside Air Kit Installation
NO
Outlet blocked by
snow, leaves, etc.
YES
Clear area
outside
house or in
ventilated
crawl space
Figure 7.2 Outside Combustion Air Placement
NO
Garage or
combustible
liquids storage
Factory-built
Use only duct materials specified
by manufacturer (preferably with
short run or mainly straight duct,
except small dip for cold air trap
which will help prevent flow of cold air).
NO
Attic space
fireplace
NO
Outlet placed
higher than 3 ft
below the
termination cap
16 Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07
B. Gas and Electrical Connections
Ensure that gas and electrical connections are installed at
this time. Refer to Sections 9 and 10.
C. Securing and Leveling Appliance
WARNING
Fire Risk!
• Prevent contact with sagging, loose
insulation.
• Do NOT install against combustible
materials such as exposed insulation,
plastic and insulation backer.
The diagram shows how to properly position, level, and secure the appliance (see Figure 7.3). Nailing tabs are provided to secure the appliance to the framing members.
• Place the appliance into position.
• Level the appliance from side to side and front to back.
• Shim the appliance as necessary. It is acceptable to use
wood shims.
• Bend out nailing tabs on each side.
• Keep nailing tabs fl ush with the framing.
• Secure the appliance to the framing by using nails or
screws through the nailing tabs.
Nailing Flanges
(both sides)
Figure 7.3 Proper Positioning, Leveling and Securing of an
Appliance
Note: Once appliance is set up for top or rear venting, it
CANNOT be changed at a later time.
CAUTION
Do NOT notch into the framing around the appliance
spacers.
Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07 17
8
Installing Vent Pipe
8
A. Assemble Vent Sections
This B-Vent appliance requires 5 in. B-vent double-wall pipe.
Follow the pipe manufacturer’s installation guidelines when
installing the appliance. This will ensure proper operation
and prevent safety hazards.
WARNING
Fire Risk
Exhaust Fumes Risk
Impaired Performance of Appliance.
• Assemble pipe sections per B-Vent
manufacturer’s instructions.
• Use support tabs for screws.
• Screws must not exceed 1 in. long and
must not penetrate inner lining.
• Pipe may separate if not properly
joined.
B. Attach Vent to Firebox Assembly
Three tabs extend from appliance collar shield. Attach tabs
to fi rst section of B-vent pipe using self-tapping 1/4 in. screws
supplied with appliance. See Figure 8.1.
C. Securing Vent Sections
Secure vent sections with vent supports following B-vent
manufacturer’s instructions.
WARNING
Fire Risk
Explosion Risk
Asphyxiation Risk
Use vent run supports per vent manufacturer’s
installation instructions.
Connect vent sections per vent manufacturer’s
installation instructions.
• Maintain all clearances to combustibles.
• Maintain specifi ed slope (if required).
Improper support may allow vent to sag or
separate.
Figure 8.1 Attaching Vent to Firebox
Ta bs
18 Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07
9
Gas Information
9
A. Fuel Conversion
Before making gas connections ensure appliance being installed is compatible with the available gas type.
Any natural or propane gas conversions necessary to meet
the appliance and locality needs must be made by a qualifi ed technician using Hearth & Home Technologies specifi ed
and approved parts.
B. Gas Pressure
Proper input pressures are required for optimum appliance
performance. Gas line sizing requirements need to be made
following NFPA51.
WARNING
Fire Risk
Explosion Risk
High pressure will damage valve.
• Disconnect gas supply piping BEFORE
pressure testing gas line at test pressures
above 1/2 psig.
• Close the manual shutoff valve BEFORE
pressure testing gas line at test pressures
equal to or less than 1/2 psig.
C. Gas Connection
Note: Have the gas supply line installed in accordance with local building codes, if any. If not, follow ANSI
223.1. Installation should be done by a qualifi ed installer
approved and/or licensed as required by the locality. (In
the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas fi tter.)
Note: A listed (and Commonwealth of Massachusetts
approved) 1/2 in. (13 mm) T-handle manual shut-off valve
and fl exible gas connector are connected to the 1/2 in.
(13 mm) control valve inlet.
• If substituting for these components, please consult
local codes for compliance.
Refer to Reference Section 16 for location of gas line access
in appliance.
Note: Gas line may be run from either side of appliance
using one of the knockouts provided. Hole in outer shell
NOT to exceed 2-1/2 in. and should never penetrate the
fi rebox.
WARNING
Fire Risk
Explosion Risk
Verify inlet pressures.
• High pressure may cause overfire
condition.
• Low pressure may cause explosion.
• Verify minimum pressures when other
household gas appliances are operating.
Install regulator upstream of valve if line
pressure is greater than 1/2 psig.
Pressure requirements for appliance are shown in table below. Minimum pressures must be met when other household
gas appliances are operating.
PressureNatural GasPropane
Minimum Inlet Pressure5.0 in. w.c.11.0 in. w.c.
Maximum Inlet Pressure7.0 in. w.c.14.0 in. w.c.
Manifold Pressure3.5 in. w.c.10.0 in. w.c.
WARNING
Gas Leak Risk
• Support control when attaching pipe to
prevent bending gas line.
Note: The gap between supply piping and gas access hole
may be caulked with high temperature caulk or stuffed
with non-combustible, unfaced insulation to prevent cold
air infi ltration.
Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07 19
• Ensure that gas line does not come in contact with
outer wrap of appliance. Follow local codes.
• Incoming gas line should be piped into the valve
compartment and connected to the 1/2 in. connection
on the manual shutoff valve.
WARNING
Fire Risk
Explosion Risk
• Gas build-up during line purge may
ignite.
• Purge should be performed by qualifi ed
technician.
• Ensure adequate ventilation.
• Ensure there are no ignition sources such
as sparks or open fl ames.
• A small amount of air will be in the gas supply lines.
When fi rst lighting appliance it will take a short time
for air to purge from lines. When purging is complete
the appliance will light and operate normally.
D. High Altitude Installations
U.L. listed gas appliances are tested and approved without
requiring changes for elevations from 0 to 2000 ft in the USA
and Canada.
When installing this appliance at an elevation above 2000 ft,
it may be necessary to decrease the input rating by changing the existing burner orifi ce to a smaller size. Input rate
should be reduced by 4% for each 1000 ft above a 2000 ft
elevation in the U.S.A., or 10% for elevations between 2000
and 4500 ft in Canada. If the heating value of the gas has
been reduced, these rules do not apply. To identify the proper orifi ce size, check with the local gas utility.
If installing this appliance at an elevation above 4500 ft (in
Canada), check with local authorities.
WARNING
CHECK FOR GAS LEAKS
Fire Risk
Explosion Risk
Asphyxiation Risk
• Check all fi ttings and connections.
• Do not use open fl ame.
• After the gas line installation is complete,
all connections must be tightened and
checked for leaks with a commercially
available, non-corrosive leak check
solution. Be sure to rinse off all leak check
solution following testing.
Fittings and connections may have loosened
during shipping and handling.
WARNING
Fire Risk
Explosion Risk
Do NOT change the valve settings.
• This valve has been preset at the
factory.
• Changing valve settings may result in fi re
hazard or bodily injury.
20 Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07
10
10
Electrical Information
A. Recommendation for Wire
This appliance requires 110-120 VAC to be wired to the junction box either for use of optional accessories (standing pilot
ignition) or for proper operation of the appliance (Intellifi re
ignition).
Open the control access panel to view wiring system and
gas valve. If this appliance has a red or black ignitor button
this appliance has a standing pilot ignition system. If there is
no red or black ignitor button, this appliance has an Intellifi re
ignition system.
Note: This appliance must be electrically wired and
grounded in accordance with local codes or, in the absence
of local codes, with National Electric Code ANSI/NFPA
70-latest edition or the Canadian Electric Code CSA
C22.1.
B. Connecting to the Appliance
WARNING
Shock Risk
Explosion Risk
Do NOT wire 110V to valve.
Do NOT wire 110V to wall switch
• Incorrect wiring will damage millivolt
values.
• Incorrect wiring will override IPI safety
lockout and may cause explosion.
• This appliance may be used with a wall switch, wall
mounted thermostat and/or a remote control.
• If using thermostat use one compatible with a millivolt gas
valve system.
• Follow parameters for locating thermostat (see individual
thermostat instructions) to ensure proper operation of
appliance.
• Use low resistance thermostat wire for wiring from ignition
system to the wall switch and thermostat.
• Keep wire lengths short as possible by removing any
excess wire length.
• Low voltage and 110 VAC voltage cannot be shared within
the same wall box.
C. Intellifi re Ignition System Wiring
This appliance requires a 110 VAC supply to the appliance
junction box for operation. (See Figure 10.1 for a wiring diagram and Figure 10.3 for junction box wiring.)
This appliance is equipped with an Intellifi re control valve
which operates on a 3 volt system.
This appliance is supplied with a battery pack and a 3 volt
AC transformer, which requires the installation of the supplied junction box. It is highly recommended that the junction
box be installed at this time to avoid reconstruction.
The battery pack requires two D cell batteries (not included).
Batteries cannot be placed in the battery pack while using
the 3 volt AC transformer. Conversely, the transformer must
be unplugged if the battery pack is used.
CAUTION
Battery polarity must be correct or module damage will
occur.
Optional Accessories Requirements
Wiring for optional accessories should be done now to
avoid reconstruction.
CAUTION
Label all wires prior to disconnection when servicing
controls. Wiring errors can cause improper and dangerous
operation. Verify proper operation after servicing.
CAUTION
Shock Risk
• Replace damaged wire with type 105° C
rated wire.
• Wire must have high temperature
insulation.
Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07 21
Optional SPST
Wall Switch
OR
Optional Remote
GRN*
BLU
WHT
*
GRN wire only used with
optional wall switch
WSK-MLT-HTL
Limit
Switch
BLK
RED
Battery
Pack
+
-
-
+
Adaptor
3V
BLK
RED
To
Junction
Box
BRN
Valve
Control
Box
BLK
ORG
GRN
Ignitor
ORG
Flame
Sensor
Pilot Assembly
WHT
Figure 10.1 Intellifi re Pilot Ignition (IPI) Wiring Diagram
¨
D. Standing Pilot Ignition System Wiring
• This standing pilot ignition system wiring does not require
a 110 VAC supply to operate.
HIGH
LIMIT
SWITCH
Flame Sensor
BLU
Push
Button
Ignitor
BLK
Ignitor
Copper
Tubing
ORG
Gas Inlet
Pilot
GAS
VALV E
• It is recommended that a 110 VAC junction box be installed
for use with a fan or remote control. (See Figure 10.2 for a
wiring diagram and Figure 10.3 for junction box wiring.)
Thermopile
Wall Switch (or
thermostat if
heater-listed)
WHT
GRN wire only used with
optional wall switch
WSK-MLT-HTL
WHT
Pilot Tube
TAN
WHT
RED
RED
BLU
To Burner
Inlet Tap
BLK
Figure 10.2 Standing Pilot Ignition Wiring Diagram
22 Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07
Outlet Tap
E. Junction Box Installation
If the box is being wired from the OUTSIDE of the appliance:
• Remove the cover plate located on the outer shell - right
side (see Figure 10.3).
• Install the supplied Romex™ connector in the cover
plate.
• Feed the necessary length of wire through the
connector.
• Make all necessary wire connections and reattach the
cover plate to the outer shell.
If the box is being wired from the INSIDE of the appliance:
• Remove the screw attaching the junction box/receptacle to
the outer shell, rotate the junction box inward to disengage
it from the outer shell (see Figure 10.3).
• Pull the electrical wires from outside the appliance through
this opening into the valve compartment.
• Feed the necessary length of wire through the
connector.
• Make all necessary wire connections to the junction box/
receptacle and reassemble the junction box/receptacle to
the outer shell.
WHT
BLK
WHT
BLK
Figure 10.3 Junction Box Detail
GRN wire
inside box
Romex
Connector
14/2WG
Cover Plate
outside firebox
Copper
ground attached
to GRN screw with
GRN wire
Note: Do NOT wire 110
VAC to wall switch.
F. Wall Switch Installation for Fan (Optional)
If the box is being wired to a wall mounted switch
for use with a fan (See Figure 10.4):
• The power supply for the appliance must be
brought into a switch box.
• The power can then be supplied from the switch
box to the appliance using a minimum of 14-3
with ground wire.
• At the switch box connect the black (hot) wire
and red (switch leg) wire to the wall switch as
shown.
• At the appliance connect the black (hot), white
(neutral) and green (ground) wires to the junction
box as shown.
• Add a 1/4 in. insulated female connector to
the red (switch leg) wire, route it through the
knockout in the face of the junction box, and
connect to the top fan switch connector (1/4 in.
male) as shown.
Minimum 14-3 AWG
with Ground
Junction Box
Red
Figure 10.4 Fan Control Switch Wiring
Red
Black
Green
White
Red
Black
White
Green
Knockout
Switch Box
Black
White
Green
Switch
Power
Supply
Wires
Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07 23
11
11
Finishing
A. Mantel Projections
Figure 11.1 shows the minimum vertical and corresponding
maximum horizontal dimensions of appliance mantels or
other combustible projections above the top front edge of
the appliance.
32-1/2 in. minimum
to ceiling
18
17
16
14-1/2
15-1/4
16
15
14
13
12-1/4
13
13-3/4
12
11
10
9
8
7
6
5
4
5-1/2
6-1/4
7
3
5
9-1/4
8-1/2
7-3/4
Measured from top of hood (in inches)
11- 1/2
10-3/4
10
B. Facing Material
WARNING
Fire Risk
Do NOT obstruct air inlet or outlet grilles.
Do NOT modify grilles.
• Modifying or covering grilles could cause
temperature rise and fi re hazard.
Finishing materials must not interfere with:
• Air fl ow through grilles or louvers.
• Operation of louvers or doors.
• Access for service.
Finish wall material may be
combustible - Top and Sides
0 in.
Figure 11.1 Clearances to Mantels or other Combustibles above
Appliance.
Top o f
Appliance
Drywall
A
48 in.
(1219 mm)
B
max.
Mantel Leg or
Perpendicular Wall
1 in. (25 mm) min.
A
to perpendicular wall
3-1/2 in. (89 mm) min.
B
from fireplace opening
to perpendicular wall
0 in.
High Temperature Sealant (300° F/149° C min.)
Top and Side Seal Joint
Figure 11.3 Noncombustible Facing Diagram
0 in.
WARNING
Fire Risk
Finish all edges and fronts to clearances and
specifi cations listed in manual.
• Metal appliance front may be covered with noncombustible material only.
• Do NOT overlap combustible materials onto appliance
front.
• Install combustible materials only up to specifi ed
clearances on top, front and sides.
• Seal joints between the fi nished wall and appliance
top and sides using only a 300° F minimum sealant.
Figure 11.2 Mantel Leg or Wall Projections
(Acceptable on both sides of opening)
24 Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07
12
12
Appliance Setup
A. Remove the Shipping Materials
Remove shipping materials from inside or underneath the
fi rebox.
B. Remove the Clean Face Components
Carefully remove skin pack from face of unit. Set aside.
C. Remove Glass Assembly
• Pull the four (30/33/36 in. appliances) or seven (42 in.
appliance) glass assembly latches out of the groove on
the glass frame. See Figure 12.1.
• Remove the glass panel from the appliance.
• Lay aside out of the way on a non-abrasive surface.
Latches
(both bottom
and top)
Glass
Assembly
Figure 12.1 Glass Assembly
D. Accessories
Install approved accessories per instructions included with
accessories. Refer to Section 16 for available optional accessories.
E. Clean the Appliance
Clean/vacuum any sawdust that may have accumulated inside the fi rebox or underneath in the control cavity.
WARNING
Explosion Risk
• Follow rockwool placement instructions
in this manual.
• Do NOT place rockwool directly over
burner ports.
• Replace rockwool material annually.
Improperly placed rockwool interferes with
proper burner operation.
F. Lava Rock, Vermiculite, Rockwool Placement
See Figure 12.2 for placement location.
Placing the Rockwool
Rockwool is shipped with this gas appliance. To place the
rockwool:
• Place a small amount of 1/2 in. diameter pieces (dime-size)
of rockwool on the burner pan so that the rockwool touches
but does not cover the holes in the burner pan. This will
provide the “glowing embers” look. It is not necessary to
use the entire bag. Save the remaining rockwool for future
use.
Placing the Lava Rock
• See Figure 12.2.
Placing the Vermiculite
• Sprinkle on top of lava rock.
WARNING
Shock Risk
Fire Risk
Use ONLY optional accessories approved
for this appliance.
• Using non-listed accessories voids
warranty.
• Using non-listed accessories may result
in a safety hazard.
• Only Hearth & Home Technologies
approved accessories may be used
safely.
Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07 25
Figure 12.2 Placement of Rockwool, Lava Rock and Vermiculite
Rockwool
Lava Rock &
Vermiculite
WARNING
Handle glass with care.
• Inspect the gasket to ensure it is
undamaged.
• Inspect the glass for cracks, chips or
scratches.
• Do NOT strike, slam or scratch glass.
• Do NOT operate appliance with glass
assembly removed, cracked, broken or
scratched.
• Replace glass assembly as a complete
assembly.
Install Hood
• Bend screen rod tabs down at a 90-deg. angle. See Figure
12.4.
G. Replace Glass Assembly
• Set the glass panel on the lower two or four glass assembly
latches, ensuring the glass panel is centered in the
opening.
• Pull out and latch all four or seven glass assembly latches
into the groove on the glass frame.
H. Install Clean Face Components
Carefully remove components from skin pack. See Figure
12.3 for identifi cation of components.
Bottom Latch Cover
Top Latch Cover
Hood
Figure 12.4 Screen Rod Tab
• Install above the glass panel.
• Hood must be attached or a fi re hazard may result.
• Locate the four screws just inside the upper section of the
appliance.
• Position hood and slide notches over screw heads.
• Tighten the four screws.
• See Figure 12.5.
Figure 12.5 Installing the Hood
Install Top Latch Cover
Firescreen
(Lower Floor Cover-not shown-
shipped underneath)
Figure 12.3 Clean Face Components/Skin Pack
26 Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07
Firescreen Rod
• Insert top latch cover tabs into slots. See Figure 12.6.
• Rotate top latch cover down till the tabs lock in place.
Figure 12.6 Installing Top Latch Cover
Slot
Top Latch
Cover Tab
Install Floor Cover
• Install fl oor cover with brake fl ange up and towards back
of unit. See Figure 12.7. Do not to place cover on top of
any components. Move components back if necessary.
Figure 12.7 Installing Floor Cover
Install Bottom Latch Cover
• Insert bottom latch cover over existing shoulder screws.
See Figure 12.8.
• Push down till the tabs lock in place.
Screen Rod
Hole in
Side Column
Screen Rod
Figure 12.9 Insert Rod Into Side Columns
• Flex the rod and insert it into the hole in the column on
the other side.
• Hook the center of the rod into the screen rod tabs (shown
in Figure 12.4).
• Spread fi rescreen to the edges of the fi rebox opening.
• Hairpin clips are shipped in place in a hole in the bottom
of each column. After the screen is in place, squeeze clips
and remove from holes. Thread clip through screen (one
on each side), squeeze slip and re-insert into holes.
Figure 12.8 Installing Bottom Latch Cover
Install Firescreen Assembly
• Thread screen onto screen rod making sure to thread all
screen rings.
• Hold the mesh fi rescreen in one hand until you get the rod
inserted into the side columns to prevent the mesh from
falling off the rod.
• Insert one end of screen rod into the hole located in the
column as far as it will go. See Figure 12.9
WARNING
HOT! DO NOT TOUCH.
SEVERE BURNS MAY RESULT.
CLOTHING IGNITION MAY RESULT.
Glass and other surfaces are hot during
operation and cool down.
• Keep children away.
• CAREFULLY SUPERVISE children in same room as
appliance.
• Alert children and adults to hazards of high
temperatures.
• To avoid burns or clothing ignition, the mesh must
remain closed if children will be present during the
operation and cool down of the fi replace.
• Mesh supplied from factory clipped shut for child
safety.
• Do NOT operate with protective barriers removed or
door open.
• Mesh may be made operable only upon request of a
person responsible for the use and operation of the
fi replace.
• Keep clothing, furniture, draperies and other
combustibles away.
Note: The fl oor cover in the bottom front of the fi replace
may be covering the UL labels. It is loose and can be
removed/replaced.
Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07 27
I. Air Shutter Setting
This appliance has an adjustable air shutter (which controls
the primary air) factory set for the minimum vertical vent run
(see Figure 12.10). If your installation has more than the
minimum required vertical vent length, adjustment of the air
shutter may be necessary to obtain optimal fl ame appear-
ance. This should be adjusted by a qualifi ed installer at
the time of installation.
• If the vent configuration is installed incorrectly, the
vent may cause the fl ames inside the appliance to lift
or “ghost,” which is a dangerous situation. Inspect the
fl ames after installation to ensure proper performance. If
the vent confi guration is correct, yet the fl ames are lifting
or ghosting, shut off the gas to the appliance and contact
the dealer.
• Your air shutter is provided at 1/8 in. open for natural
gas, 3/8 in. open for propane (30 in./33 in. appliances),
and full open for 36 in. and 42 in. propane appliances. In
the event soot is accumulating in your appliance, the air
shutter should be opened farther. This can be done by
opening the control access panel and locating the two wing
studs and two wing nuts attaching the valve assembly to
the fi rebox. Remove the wing nuts and wing studs, slide
the valve assembly to the left and lower. Rotate the valve
assembly horizontally and remove from underneath the
appliance. See Figure 12.11.
Figure 12.10 Air Shutter
Note: To avoid damage to the pilot assembly,
remove the valve assembly pilot side fi rst.
If the valve assembly gasket is damaged, it
should be replaced.
• Locate the air shutter mounted on the end of the main
burner. Loosen the locking screw, open the air shutter,
and retighten the locking screw. See Figure 12.10.
• Replace the valve assembly, wing nuts and wing studs as
removed, making sure to line the orifi ce up with the main
burner neck.
Figure 12.11 Valve Assembly
28 Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07
13
13
Operating Instructions
A. Before Lighting Appliance
Before lighting this appliance, determine if it has a standing pilot or Intellifi re ignition system by opening the control
access panel to view wiring system and gas valve. If this
appliance has a red or black ignitor button (See Figure 10.1)
this appliance has a standing pilot ignition system. If there is
no red or black ignitor button, this appliance has an Intellifi re
ignition system.
WARNING
Do NOT use this appliance if any part has been under
water. Immediately call a qualifi ed service technician
to inspect the appliance and to replace any part of the
control system and any gas control which has been
under water.
CAUTION
If installing Intellifi re Ignition battery backup:
• Do not install batteries if the backup mode may
not be used for extended time.
• Batteries may leak.
• Install batteries only when needed for power
outage.
Before operating this appliance, have a qualifi ed
technician:
• Remove all shipping materials from inside and/or
underneath the fi rebox.
• Review proper placement of logs, rockwool, lava rock and
vermiculite.
• Check the wiring.
• Check the air shutter adjustment.
• Ensure that there are no gas leaks.
• Ensure that the glass is sealed and in the proper
position.
• Ensure that the fl ow of combustion and ventilation air is
not obstructed (front grilles and vent caps).
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation and cool down.
Hot glass will cause burns.
• Do not touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
appliance.
• Alert children and adults to hazards of high
temperatures.
High temperatures may ignite clothing or other
fl ammable materials.
• Keep clothing, furniture, draperies and other combustibles
away.
This appliance has been supplied with an integral
barrier to prevent direct contact with the fi xed glass
panel. Do NOT operate the appliance with the barrier
removed.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
WARNING
¨
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. Refer
to the owner’s information manual provided with this
WARNING
Fire Risk
Combustion Fumes Risk
Glass door MUST be in place when appliance
is operating.
Do NOT operate appliance with glass door
removed.
• Open viewing glass for servicing only.
• Glass door MUST be in place and sealed
before operating appliance.
• Only use glass doors certifi ed for use with
the appliance.
• Glass replacement should be done by
qualifi ed technician.
Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07 29
appliance. For assistance or additional information consult
a qualifi ed installer, service agency or the gas supplier.
B. Check Appliance Draft
Check draft of appliance to verify proper venting conditions.
• Close all windows and doors, turn on all exhaust fans in
home.
• Appliance is to be completely assembled to normal
operating condition.
• Turn on appliance and allow to operate for at least 10
minutes.
• Check draft as shown in Figure 13.1. This can be done
using a smoke or fl ame producing match.
• Hold lit match at bottom edge of draft hood opening and
observe fl ame/smoke per the fi gure.
Flame up-Acceptable
Flame in-Good
Flame out-Bad
Without
doors.
Flame up-Acceptable
Flame in-Good
Flame out-Bad
With doors
closed.
Figure 13.1 Checking Appliance Draft
30 Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07
C. Lighting the Appliance
Intellifi re Ignition
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a fire
or explosion may result causing property damage,
personal injury or loss of life.
A. This appliance is equipped with an ignition device which
automatically lights the pilot. Do not try to light the pilot by
hand.
B. BEFORE LIGHTING smell all around the appliance area for
gas. Be sure to smell next to the floor because some gas is
heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone in
your building.
• Immediately call your gas supplier from a neighbor's
phone. Follow the gas supplier's instructions.
LIGHTING INSTRUCTIONS
1. STOP! Read the safety information above on this label.
2. Turn wall switch to the "OFF" position or thermostat to the
lowest setting.
3. Turn off all electric power to the appliance.
4. This appliance is equipped with an ignition device which
automatically lights the pilot. Do NOT try to light the pilot by
hand.
This appliance needs fresh air for safe operation
and must be installed so there are provisions for
adequate combustion and ventilation air.
This appliance must be installed in accordance with
local codes, if any; if not, follow ANSI Z223.1 or, in
Canada, current CAN/CGA-B149.
• If you cannot reach your gas supplier, call the fire
department.
C. Use only your hand to push in and move the gas control
valve or turn the gas control knob. Never use tools. If the
lever or knob will not move by hand, don't try to repair it, call
a qualified service technician. Force or attempted repair may
result in a fire or explosion.
D. Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect the
appliance and to replace any part of the control system and
any gas control which has been under water.
This appliance must be properly connected to a
venting system in accordance with the
manufacturer's installation instructions.
WARNING:
adjustment, alteration, service or maintenance can
cause injury or property damage. Refer to the
owner's information manual provided with the
appliance. For assistance or additional information
consult a qualified installer, service agency or the
gas supplier.
CAUTION:
not touch. Keep children, clothing, furniture,
gasoline and other liquids having flammable vapors
5. Wait five minutes to clear out any gas. If you then smell gas, STOP!
Follow "B" in the safety information above on this label. If you don't
smell gas, go to the next step.
6. To turn on the burner, turn on all electric power to this appliance and
turn on the wall switch or set the thermostat to the desired setting.
7. If the appliance will not operate, follow the instructions "TO TURN OFF
GAS TO APPLIANCE" and call your service technician or gas supplier.
away.
WARNING RISK OF FIRE
This appliance is intended to burn a specified gas
fuel only. Do not attempt to use with solid wood fuel
or another type of fuel. Do not attempt to modify or
use any other type of gas burner system.
Improper installation,
Hot while in operation. Do
TO TURN OFF GAS TO APPLIANCE
1. Turn off wall switch or set thermostat to lowest setting.
2. Turn off all electric power to the appliance if service is to be
performed.
Due to high surface temperatures, keep children, clothing and furniture away.
Keep burner and control compartment clean. See installation and operating instructions accompanying the appliance.
3. Push the gas control lever in and move to the "OFF" position
or push the gas control lever to the "OFF" position. Do not
force.
4. Replace the control access panel.
WARNING: Disconnect the electric power
before servicing. If for any reason the original wire
supplied with the appliance must be replaced, it must
be replaced with 105° C or its equivalent.
For use with natural gas or propane. A conversion kit
as supplied by the manufacturer shall be used to
convert this appliance to the alternative fuel.
* Also certified for installation in a bedroom or a
bed-sitting room.
* For U.S. only!
NATURAL GAS
33631D
Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07 31
Standing Pilot Ignition
Improper installation,
This appliance must be properly connected to a
venting system in accordance with the
This appliance must be installed in accordance with
local codes, if any; if not, follow ANSI Z223.1 or, in
This appliance needs fresh air for safe operation
and must be installed so there are provisions for
adequate combustion and ventilation air.
Canada, current CAN/CGA-B149.
manufacturer's installation instructions.
adjustment, alteration, service or maintenance can
cause injury or property damage. Refer to the owner's
information manual provided with the appliance. For
assistance or additional information consult a
WARNING:
qualified installer, service agency or the gas supplier.
Hot while in operation. Do
CAUTION:
not touch. Keep children, clothing, furniture,
gasoline and other liquids having flammable vapors
WARNING RISK OF FIRE
away.
This appliance is intended to burn a specified gas
fuel only. Do not attempt to use with solid wood fuel
or another type of fuel. Do not attempt to modify or
Disconnect the electric power
use any other type of gas burner system.
WARNING:
For use with natural gas or propane. A conversion
before servicing. If for any reason the original wire
supplied with the appliance must be replaced, it must be
replaced with 105° C or its equivalent.
VENT
OFF
NATURAL GAS
bed-sitting room.
* Also certified for installation in a bedroom or a
OT
PIL
OFF
ON
11
OFF
PILOT
ON
8
ON
OFF
PILOT
5
5
* For U.S. only!
29097D
kit as supplied by the manufacturer shall be used to
convert this appliance to the alternative fuel.
ON
7
the manual gas valve will not push in or turn by hand, don't try
to repair it; call a qualified service technician. Force or
attempted repair may result in a fire or explosion.
Immediately call a qualified service technician to inspect the
appliance and to replace any part of the control system and any
gas control which has been under water.
C. Use only your hand to push in or turn knob. Never use tools. If
• If you cannot reach your gas supplier, call the fire department.
explosion may result causing property damage, personal
injury or loss of life.
D. Do not use this appliance if any part has been under water.
Stop! Read the safety information above on this label.
3. CLOSED
LIGHTING INSTRUCTIONS
WARNING: If you do not follow these instructions exactly, a fire or
FOR YOUR SAFETY READ BEFORE LIGHTING
lighting the pilot, follow these instructions exactly.
Be sure to smell next to the floor because some gas is heavier
than air and will settle on the floor.
A. This appliance has a pilot which must be lighted by hand. When
B. BEFORE LIGHTING smell all around the appliance area for gas.
32 Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07
building.
Follow the gas supplier's instructions.
• Immediately call your gas supplier from a neighbor's phone.
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone in your
WHAT TO DO IF YOU SMELL GAS
lowest setting.
clear out any gas. If you then smell gas, STOP! Follow "B" in the
safety information above on this label. If you don't smell gas, go
to next step.
depressed to pass "PILOT" position.)
1. Turn wall switch to the "OFF" position or thermostat to the
2. Remove control access panel.
3. Turn manual gas valve to CLOSED. Wait five [5] minutes to
4. Turn gas line to "OPEN".
5. Turn pilot knob clockwise to "OFF". (Knob may have to be
6. Locate pilot assembly inside appliance.
7. Locate red ignitor button.
8. Turn pilot knob to "PILOT" and push in.
9. Continue to hold in pilot knob and push the red ignitor button
12-15 times until small blue pilot flame appears.
should remain lit. If pilot goes out, wait 5 minutes and repeat
Steps 3-9.
10. Continue to hold in pilot knob for approximately one minute. Pilot
11. Release and turn knob counterclockwise to "ON".
4. OPEN
3. Turn manual gas valve to "CLOSED position. Do not force.
4. Replace control access panel.
TO TURN OFF GAS TO APPLIANCE
OFF GAS TO APPLIANCE" and call your service technician or
gas supplier.
hand.
1. Turn off wall switch or set thermostat to lowest setting.
2. Remove control access panel.
Due to high surface termperatures, keep children, clothing and furniture away.
12. If appliance will not operate, follow the instructions "TO TURN
NOTE: To light main burner, turn wall switch to "ON". Do not light by
Keep burner and control compartment clean. See installation and operating instructions accompanying the appliance.
D. After the Appliance is Lit
Initial Break-in Procedure
When you light the appliance, you may notice that it produces heat which does have an associated odor or smell. If
you feel this odor is excessive it may require the initial three
to four hour continuous burn on high followed by a second
burn up to 12 hours to fully drive off any odor from paint and
lubricants used in the manufacturing process. Condensation
of the glass is normal
CAUTION
• Prevent accidental appliance operation when not
attended.
• Unplug or remove batteries from remote control if
absent or if appliance will not be used for an extended
period of time.
• Property damage possible from elevated
temperatures.
Note: This appliance should be run three to four hours
on the initial start-up. Turn it off and let it cool completely.
Remove and clean the glass. Replace the glass and run
the appliance for an additional 12 hours. This will help cure
the products used in the paint and logs.
During this break-in period it is recommended that some
windows in the house be opened for air circulation. This will
help avoid setting off smoke detectors, and help eliminate
any odors associated with the appliance’s initial burning.
WARNING
Fire Risk
High Temperatures
Keep combustible household items away
from appliance.
Do NOT obstruct combustion and ventilation
air.
• Do NOT place combustible items on top
of or in front of appliance.
• Keep furniture, draperies away from
appliance.
CAUTION
Smoke and odors are released during initial
operation.
• Open windows for air circulation.
• Leave room during initial operation.
• Smoke may set off smoke detectors.
Smoke and odors may be irritating to sensitive
individuals.
WARNING
Fire Risk
Keep combustible materials, gasoline and
other fl ammable vapors and liquids clear of
appliance.
• Do NOT store fl ammable materials in the
vicinity of the appliance.
• Do NOT use gasoline, lantern fuel,
kerosene, charcoal lighter fl uid or similar
liquids in this appliance.
Combustible materials may ignite.
E. Frequently Asked Questions
IssueSolutions
Condensation on the glassThis is a result of gas combustion and temperature variations. As the appliance warms, this condensation will
Blue fl amesThis is a result of normal operation and the fl ames will begin to yellow as the appliance is allowed to burn for 20 to
Odor from applianceWhen fi rst operated, this appliance may release an odor for the fi rst several hours. This is caused by the curing of
Film on the glassThis is a normal result of the curing process of the paint and logs. Glass should be cleaned within 3 to 4 hours of
Metallic noiseNoise is caused by metal expanding and contracting as it heats up and cools down, similar to the sound produced
Is it normal to see the pilot
fl ame burn continually?
Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07 33
disappear.
40 minutes.
the paint and the burning off of any oils remaining from manufacturing.
initial burning to remove deposits left by oils from the manufacturing process. A non-abrasive cleaner such as gas
fi replace glass cleaner may be necessary. See your dealer.
by a furnace or heating duct. This noise does not affect the operation or longevity of the fi replace.
In an Intellifi re ignition system it is normal to see the pilot fl ame, but it should turn off when ON/OFF is turned off.
In a standing pilot system the pilot will always stay on.
14
14
Troubleshooting
With proper installation, operation and maintenance your gas appliance will provide years of trouble-free service. If you do
experience a problem, this troubleshooting guide will assist a qualifi ed service person in the diagnosis of a problem and the
corrective action to be taken. This troubleshooting guide can only be used by a qualifi ed service technician.
A. Standing Pilot Ignition System
SymptomPossible CausesCorrective Actions
1.After repeated triggering
of the red or black piezo
ignitor button, the spark
ignitor will not light the
pilot.
2.The pilot will not stay lit
after carefully following
the lighting instructions
3.The pilot is burning, there
is no gas burning, the
valve knob is in the ON
position, and the ON/
OFF switch is in the ON
position.
A.Defective ignitor.Check the spark at the electrode and pilot. If there is no spark and the
B.Defective pilot or
misaligned electrode
(spark at electrode).
C.No gas or low gas
pressure.
D.No LP in tank.Check the LP (propane) tank. You may be out of fuel.
A.Defective thermocouple.Check that the pilot fl ame impinges on the thermocouple. Clean and/or
B.Defective valve.If the thermocouple is producing more than 15 millivolts, replace faulty valve.
A.ON/OFF switch or wires
are defective.
B.Thermopile may not be
generating suffi cient
millivoltage.
C.Defective valve.Turn the valve knob to the ON position. Place the ON/OFF switch in the ON
D.Plugged burner orifi ce.Check the burner orifi ce for stoppage. Remove stoppage.
E.Wall switch or wires are
defective.
electrode wire is properly connected, replace the ignitor.
Using a match, light the pilot. If the pilot lights, turn off the pilot and trigger
the red or black piezo ignitor button again. If the pilot lights, an improper
gas/air mixture caused the bad lighting and a longer purge period is
recommended. If the pilot will not light, ensure the gap at the electrode and
pilot is 1/8 in. to have a strong spark. If the gap is OK, replace the pilot.
Check the remote shut-off valves from the appliance. There is usually a
valve near the gas main. There can be more than one valve between the
appliance and the main.
adjust the pilot for maximum fl ame impingement.
Ensure that the thermocouple connection at the gas valve is fully inserted
and tight (hand tighten plus 1/4 turn).
Disconnect the thermocouple from the valve, place one millivolt meter lead
wire on the tip of the thermocouple and the other meter lead wire on the
thermocouple copper lead. Start the pilot and hold the valve knob in. If the
millivolt reading is less than 15mV, replace the thermocouple.
Check the ON/OFF switch and wires for proper connections. Place the
jumper wires across the terminals at the switch. If the burner comes on,
replace the defective switch. If the switch is OK, place the jumper wires
across the switch wires at the gas valve. If the burner comes on, the wires
are faulty or connections are bad.
If the pilot fl ame is not close enough physically to the thermopile, adjust the
pilot fl ame.
Be sure the wire connections from the thermopile at the gas valve terminals
are tight and that the thermopile is fully inserted into the pilot bracket.
Check the thermopile with a millivolt meter. Take the reading at TH-TP&TP
terminals of the gas valve. The meter should read 325 millivolts minimum
while holding the valve knob depressed in the pilot position, with the pilot lit,
and the ON/OFF switch in the OFF position. Replace the faulty thermopile of
the reading is below the specifi ed minimum.
With the pilot in the ON position, disconnect the thermopile leads from
the valve. Take a reading at the thermopile leads. The reading should be
325 millivolts minimum. Replace the thermopile if the reading is below the
minimum.
position. Check the millivolt meter at the thermopile terminals. The millivolt
meter should read greater than 125mV. If the reading is acceptable, and if
the burner does not come on, replace the gas valve.
Follow the corrective action in Symptom and Possible Cause 1.A. above.
Check the switch and wiring. Replace where defective.
34 Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07
SymptomPossible CausesCorrective Actions
4.Frequent pilot outage
problem.
5.The pilot and main
burner extinguish while in
operation.
6.Glass soots.A.Flame impingement.Adjust the log set so that the fl ame does not excessively impinge on it.
7.Flame burns blue and lifts
off burner.
A.Pilot fl ame may be too
high, too low, or blowing
(high), causing pilot safety
to drop out.
A.No LP in the tank.Check the LP (propane) tank. Refi ll the fuel tank.
B.Inner vent pipe is leaking
exhaust gases back into
the system.
C.Glass is too loose and
air tight packet leaks in
corners after usage.
D.Bad thermopile or
thermocouple.
E.Improper vent cap
installation.
B.Improper air shutter
setting.
C.Debris around air shutter.Inspect the opening at the base of the burner. NO MATERIAL SHOULD BE
A.Insuffi cient oxygen being
supplied.
Clean and adjust the pilot fl ame for maximum fl ame impingement on
thermocouple. Follow lighting instructions carefully.
Check venting system for damage. Replace/repair improperly assembled
pipe sections.
Replace glass panel assembly.
Replace if necessary.
Check for proper installation and freedom from debris or blockage.
Adjust the air shutter located on the control panel.
PLACED IN THIS OPENING.
Ensure that the vent cap is installed properly and free of debris.
Ensure that the vent system joints are tight and have no leaks.
Ensure that no debris has been placed at the base of, or in the area of the
air holes in the center of, the base pan beneath the burner.
Ensure that the glass is tightened properly on the appliance, particularly on
top corners.
Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07 35
B. Intellifi re Ignition System
SymptomPossible CausesCorrective Actions
1.The ignitor/module makes
noise, but no spark.
2.Pilots won’t light, there is
no noise or spark.
3.Pilot lights but continues
to spark, and main burner
will not ignite. (If the pilot
continues to spark after
the pilot fl ame has been
lit, fl ame rectifi cation has
not occurred.)
A.Incorrect wiring.Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are
B.Loose connections or
C.Ignitor gap is too large.Verify gap of ignitor to pilot hood. The gap should be approximately .17 in. or
D.Faulty module.Turn ON/OFF rocker switch or wall switch to OFF position. Remove ignitor
A.Transformer installed
B.A shorted or loose
C.Improper wall switch
D.Module not grounded.Verify black ground wire from module wire harness is grounded to metal
E.Faulty module.Turn ON/OFF rocker switch or wall switch to OFF position. Remove ignitor
A.A shorted or loose
B.Poor fl ame rectifi cation or
C.Module is not grounded.Verify that module is securely grounded to metal chassis of appliance. Verify
D.Damaged pilot assembly
E.Faulty module.Turn ON/OFF rocker switch or wall switch to OFF position. Remove ignitor
electrical shorts in the
wiring.
incorrectly.
connection in wiring
confi guration or wiring
harness.
wiring.
connection in sensor rod.
contaminated sensor rod.
or dirty sensor rod.
connected to the correct terminals on the module and the pilot assembly.
Reversed wires at the module may cause the system to make a sparking
noise, but the spark may not be present at pilot hood.
Verify there are no loose connections or electrical shorts in wiring from
module to pilot assembly. The rod closest to the pilot hood should be ignitor.
Verify connections underneath pilot assembly are tight; also verify the
connections are not grounding out to the metal chassis, pilot burner, pilot
enclosure, mesh screen if present, or any other metal object.
1/8 in.
wire “I” from module. Place ON/OFF rocker switch or wall switch in ON
position. Hold ground wire about 3/16 in. away from “I” terminal on module. If
there is no spark at “I” terminal, module must be replaced. If there is a spark
at “I” terminal, module is fi ne. Inspect pilot assembly for shorted sparker wire
or cracked insulator around electrode.
Verify that transformer is installed and plugged into module. Check voltage of
transformer under load at space connection on module with ON/OFF switch
in ON position. Acceptable readings of a good transformer are between 3.2
and 2.8 volts AC.
Remove and reinstall the wiring harness that plugs into module. Verify there is
a tight fi t. Verify pilot assembly wiring to module. Remove and verify continuity
of each wire in wiring harness.
Verify wall switch is wired correctly.
chassis of appliance.
wire “I” from module. Place ON/OFF rocker switch or wall switch in ON
position. Hold ground wire about 3/16 in. away from “I” terminal on module. If
there is no spark at “I” terminal module must be replaced. If there is a spark at
“I” terminal, module is fi ne. Inspect pilot assembly for shorted sparker wire or
cracked insulator around electrode.
Verify all connections to wiring diagram in manual. Verify connections
underneath pilot assembly are tight. Verify connections are not grounding out
to metal chassis, pilot burner, pilot enclosure or screen if present, or any other
metal object.
Verify fl ame is engulfi ng sensor rod. If the pilot assembly does not have a
ground strap, consider installing one to increase fl ame rectifi cation. Verify
correct pilot orifi ce is installed and inlet gas specifi cations are met. Flame
carries rectifi cation current, not the gas. If fl ame lifts from pilot hood, the
circuit is broken. A wrong orifi ce or too high an inlet pressure can cause pilot fl ame to lift. The sensor rod may be contaminated. Clean sensor rod with
emery cloth.
that the wire harness is fi rmly connected to module.
Verify that ceramic insulator around the sensor rod is not cracked, damaged,
or loose. Verify connection from sensor rod to white sensor wire. Clean
sensor rod with emery cloth to remove any contaminants that may have
accumulated on sensor rod. Verify continuity with a multimeter with ohms set
at lowest range.
wire “I” from module. Place ON/OFF rocker switch or wall switch in ON
position. Hold ground wire about 3/16 in. away from “I” terminal on module. If
there is no spark at “I” terminal, module must be replaced. If there is a spark
at “I” terminal, module is fi ne. Inspect pilot assembly for shorted sparker wire
or cracked insulator around electrode.
36 Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07
SymptomPossible CausesCorrective Actions
4.Pilot sparks, but pilot will
not light.
A.Correct gas supply.Verify that incoming gas line ball valve is “open”. Verify that inlet pressure
B.Ignitor gap is too large.Verify that spark gap from ignitor to pilot hood is .17 in. or 1/8 in.
C.Module is not grounded.Verify module is securely grounded to metal chassis of appliance.
D.Module voltage output/
valve/pilot solenoid ohms
readings.
reading is within acceptable limits, inlet pressure must not exceed 14 in. w.c.
Replace module.
Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07 37
15
15
Although the frequency of appliance servicing and maintenance will depend on use and the type of installation, a qualifi ed
service technician should perform an appliance check-up at the beginning of each heating season.
Maintaining and Servicing the Appliance
WARNING
Risk of injury or property damage
Before servicing:
• Turn off gas.
• Turn off electricity to appliance.
• Disable remote control, if one is present.
• Ensure appliance is completely cooled.
After Servicing:
• Replace any screen or barrier that was removed.
• Reseal and reinstall any venting removed for
servicing.
WARNING
Annual inspection by qualified technician
recommended.
Check:
• Condition of doors, surrounds and fronts.
• Condition of glass, glass assembly and glass
seal.
• Obstructions of combustion and ventilation
air.
• Condition of logs.
• Condition of fi rebox.
• Burner ignition and operation.
• Burner air shutter adjustment.
• Gas connections and fi ttings.
• Obstructions of termination cap.
Clean:
• Glass.
• Air passageways, grilles, control
compartment.
• Burner, burner ports.
Risk of:
• Fire
• Delayed ignition or explosion
• Exposure to combustion fumes
• Odors
CAUTION
Handle glass assembly with care.
Note: Clean glass after initial 3-4 hours
operation. Longer operation without
cleaning glass may cause a permanent
white fi lm on glass.
When cleaning glass door:
• Avoid striking, scratching or slamming
doors.
• Do NOT use abrasive cleaners.
• Use a hard water deposit glass cleaner on
white fi lm.
• Do NOT clean glass when it is hot.
• Turn off appliance after 3-4 hours of
operation and ALLOW TO COOL.
• Remove and clean glass assembly.
• Replace glass assembly and operate
appliance for an additional 12 hours.
Refer to maintenance instructions.
WARNING
Fire Risk
Explosion Risk
Inspect external vent cap regularly.
• Ensure no debris blocks cap.
• Combustible materials blocking cap may
ignite.
• Restricted air flow affects burner
operation.
38 Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07
Maintenance and Service Tasks:
InspectMaintenance Tasks
Doors, surrounds and fronts1.Assess condition of screen and replace as necessary. Recommend addition of screen if
Gasket seal, glass assembly and glass1.Inspect gasket seal and its condition.
Valve compartment and fi rebox top1.Vacuum and wipe out dust, cobwebs, debris or pet hair. Use caution when cleaning these
Logs1.Inspect for broken, damaged, or missing logs. Replace as necessary.
Firebox1.Inspect for paint condition, warpage, corrosion or perforation. Sand and repaint as necessary.
Burner ignition and operation1.Verify burner is properly secured and aligned with pilot or ignitor.
Venting1.Inspect venting for blockage or obstruction such as birds’ nests, leaves, etc.
Remote controls1.Verify operation of remote.
one is not present.
2.Inspect for scratches, dents or other damage and repair as necessary.
3.Verify no obstructions to airfl ow through the louvers.
4.Verify proper clearance to combustible household objects is maintained.
2.Inspect glass panels for scratches and nicks that can lead to breakage when exposed to heat.
3.Confi rm there is no damage to glass or glass frame. Replace as necessary.
4.Verify that latches engage properly, clip studs are not stripped, and glass attachment
components are intact and operating properly. Replace as necessary.
5.Clean glass using a nonabrasive cleaner such as Brasso®. Replace glass assembly if
severely coated with silicate deposits that cannot be removed.
areas. Screw tips that have penetrated the sheet metal are sharp and should be avoided.
2.Remove any foreign objects.
3.Verify unobstructed air circulation.
2.Verify correct log placement and no fl ame impingement causing sooting. Correct as
necessary.
2.Replace appliance if fi rebox has been perforated.
2.Clean off burner top, inspect for plugged ports, corrosion or deterioration. Replace burner if
necessary.
3.Replace rockwool with new dime-sized and shaped pieces. Do not block ports or obstruct
lighting paths.
4.Check for smooth lighting and ignition carryover to all ports. Verify there is no ignition delay.
5.Inspect for lifting or other fl ame problems.
6.Verify air shutter is clear of dust and debris.
7.Inspect orifi ce for soot, dirt or corrosion.
8.Verify manifold and inlet pressures. Adjust regulator as required.
9.Inspect pilot fl ame strength. Clean or replace orifi ce as necessary.
10.Inspect thermocouple/thermopile or IPI sensor rod for soot, corrosion and deterioration. Clean
with emery cloth or replace as required.
11.Verify millivolt output. Replace as necessary.
2.Confi rm that termination cap remains clear and unobstructed by plants, etc.
3.Verify that termination cap clearance to subsequent construction (building additions, decks,
fences or sheds) has been maintained.
4.Inspect for corrosion or separation.
5.Verify weather stripping, sealing and fl ashing remain intact.
6.Inspect draft shield to verify it is not bent, damaged or missing.
2.Replace batteries in remote transmitters and battery-powered receivers.
3.Verify batteries have been removed from battery back-up in IPI systems to prevent premature
battery failure or leaking.
Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07 39
16
16
Reference Materials
A. Appliance Dimension Diagram
Dimensions are actual appliance dimensions. Use for reference only. For framing dimensions and clearances refer to Section 3.
C
19-1/8 in.
(486 mm)
Gas Line
Access
(165 mm)
6-1/2 in.
3 in
(76 mm).
A
B
1-1/2 in.
(38 mm)
ModelABC
NB3630M/MIinches35308-5/8
mm889762219
NB3933M/MIinches383311-5/8
mm965838295
NB4236M/MIinches413614-5/8
mm1041914371
NB4842M/MIinches474220-5/8
mm11941067524
11-5/8 in.
(295 mm)
(864 mm)
34 in.
31-1/2 in.
(800 mm)
2-3/8 in.
(60 mm)
8 in.
(203 mm)
Gas Line
Access
Electrical
Access
34-1/2 in.
(876 mm)
2 in.
(51 mm)
13-1/4 in.
(337 mm)
Figure 16.1 Appliance Dimensions
40 Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07
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Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07 41
¨
B. Service Parts List
Service Parts
NB3630M SERIES
14
17
16
Service Parts Diagram
30 in. Novus Clean Face - BV
9
11
Beginning Manufacturing Date: Jan 07
Ending Manufacturing Date: Active
1
2
3
4
5
6
7
10
8
12
18
13
15
Log/Grate Assembly
19
42 Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07
Service Parts
NB3630M SERIES
Service Parts List
30 in. Novus Clean Face - BV
#Description of PartNB3630MNB3630MIQty.
1Top Standoff
2Collar Shield Leg
3Glass Clip Support Assembly
4Nailing Flange
5Grommet
6Junction Box Radiation Shield
7Cover Plate
8Junction Box (plastic)
930 in. Glass Shield
10Fan Shield
11Burner Assembly
12Hearth Pan
13Valve Assembly
14Glass Frame Assembly
15Screen Assembly
Screen Rod
1630 in. Hood
17Top Latch Cover
18Bottom Latch Cover
19Floor cover
30 in. Drywall Lip
Handle Bracket
Limit Switch
Beginning Manufacturing Date: Jan 2007
Ending Manufacturing Date: Active
3177931779
4031-2554031-255
3385833858
4044-1614044-161
2574125741
4031-1934031-193
4031-2224031-222
4021-0134021-013
4031-2174031-217
4031-2894031-289
4031-0594031-059
4031-1984031-198
4031-5104031-512
4031-5394031-539
4031-8284031-828
4031-8364031-836
4031-8044031-804
4031-8164031-816
4031-8204031-820
4031-8244031-824
4031-2054031-205
3463634636
4021-3834021-383
4
3
4
4
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
2
1
1
1
Log/Grate Assembly
30/33 in. Front Right Log
30 in. Middle Log
30 in. Back Log
30/33 in. Front Left Log
Wool, Rock, Vermiculite
Lava Rock (1lb bag)
Mineral Wool
Vermiculite
Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07 43
4031-0844031-084
4031-5014031-501
4031-5024031-502
4031-5044031-504
4031-5004031-500
3083130831
4021-2954021-295
14333B14333B
2874628746
1
1
1
1
1
1
1
1
1
Service Parts
NB3630M SERIES
Service Parts Diagram
30 in. Novus Clean Face - BV
#13 SP VALVE ASSEMBLY
8
9
10
Beginning Manufacturing Date: Jan 2007
Ending Manufacturing Date: Active
1
2
4
3
6
17
7
5
13
11
#13 IPI VALVE ASSEMBLY
8
9
10
6
7
11
12
1
2
3
12
4
17
5
14
15
44 Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07
16
Service Parts
NB3630M SERIES
Service Parts List
30 in. Novus Clean Face - BV
#Description of PartNB3630MNB3630MIQty.
1Valve Plate Gasket
2Pilot Assembly
3Pilot Gasket
4Bulkhead
5Bulkhead Gasket
6Valve Plate
7Valve Bracket
8ON/OFF Valve
916 in. Flex Gas Line
10Brass Fitting - 3/8 NPT to 3/8 Flare
11Valve w/Regulator
11Variable Dexen Valve
12Brass Connector - 90 Flex
13Push Button Ignitor
14Wire Assembly
15Control Module
163V Adaptor Plug
17Orifi ce (.083) - NG
Wall Switch Wire Assembly
Beginning Manufacturing Date: Jan 2007
Ending Manufacturing Date: Active
4031-1494031-149
2103-0104021-422
4021-0424021-042
4031-5474031-547
4021-0434021-043
4031-1464031-146
4031-5074031-507
1569715697
17245B17245B
1706917069
230-0710---
---750-500
4021-0454021-045
291-513---
---593-590A
---593-592
---593-593A
4031-1614031-161
4018-0184018-018
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
24 in. Replacement Pilot Tube Assembly
Shoulder Screws
4021-1934021-193
501-836/25501-836/25
1
1
Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07 45
Service Parts
NB3933M SERIES
14
17
16
Service Parts Diagram
33 in. Novus Clean Face - BV
9
11
Beginning Manufacturing Date: Jan 2007
Ending Manufacturing Date: Active
1
2
3
4
5
6
7
10
8
12
18
13
15
Log/Grate Assembly
19
46 Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07
Service Parts
NB3933M SERIES
Service Parts List
33 in. Novus Clean Face - BV
#Description of PartNB3933MNB3933MIQty.
1Top Standoff
Collar Shield Leg
3Glass Clip Support Assembly
4Nailing Flange
5Grommet
6Junction Box Radiation Shield
7Cover Plate
8Junction Box (Plastic)
933 in. Glass Shield
10Fan Shield
11Burner Assembly
12Hearth Pan
13Valve Assembly
14Glass Frame Assembly
15Screen Assembly
Screen Rod
1633 in. Hood
17Top Latch cover
18Bottom Latch Cover
19Floor Cover
33 in. Drywall Lip
Handle Bracket
Screen Bracket
Limit Switch
Beginning Manufacturing Date: Jan 2007
Ending Manufacturing Date: Active
3177931779
4031-2554031-255
3385833858
4044-1614044-161
2574125741
4031-1934031-193
4031-2224031-222
4021-0134021-013
4021-2184021-218
4031-2904031-290
4031-0614031-061
4031-1994031-199
4031-5104031-512
4031-5404031-540
4031-8294031-829
4031-8377031-837
4031-8054031-805
4031-8174031-817
4031-8214031-821
4031-8254031-825
4031-2064031-206
3463634636
2815928159
4021-3834021-383
4
3
4
4
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
2
1
Log/Grate Assembly
30/33 in. Front Right Log
30/33 in. Front Left Log
33 in. Middle Log
33 in. Back Log
Wool, Rock, Vermiculite
Lava Rock (1lb Bag)
Mineral Wool
Vermiculite28746287461
Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07 47
4031-0854031-085
4031-5014031-501
4031-5004031-500
4031-5034031-503
4031-5054031-505
3083130831
4021-2954021-295
14333B14333B
1
1
1
1
1
1
1
1
Service Parts
NB3933M SERIES
Service Parts Diagram
33 in. Novus Clean Face - BV
#13 SP VALVE ASSEMBLY
8
9
Beginning Manufacturing Date: Jan 2007
Ending Manufacturing Date: Active
1
2
3
6
7
4
17
5
10
11
#13 IPI VALVE ASSEMBLY
8
9
6
7
13
12
1
2
3
4
17
5
14
10
12
11
16
48 Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07
15
Service Parts
NB3933M SERIES
Service Parts List
33 in. Novus Clean Face - BV
#Description of PartNB3933MNB3933MIQty.
1Valve Plate Gasket
2Pilot Assembly
3Pilot Gasket
4Bulkhead
5Bulkhead Gasket
6Valve Plate
7Valve Bracket
8ON/OFF Valve
916 in. Flex Gas Line
10Brass Fitting - 3/8 NPT to 3/8 Flare
Valve w/Regulator
11
Variable Dexen Valve
12Brass Connector - 90 Flex
13Push Button Ignitor
14Wire Assembly
15Control Module
163V Adaptor Plug
17Orifi ce (.089) - NG
Battery Pack*
Wall Switch Wire Assembly
24 in. Replacement Pilot Tube Assembly
Shoulder Screws
Beginning Manufacturing Date: Jan 2007
Ending Manufacturing Date: Active
4031-1494031-149
2103-0104021-422
4021-0424021-042
4031-5474031-547
4021-0434021-043
4031-1464031-146
4031-5074031-507
1569715697
17245B17245B
1706917069
230-0710---
---750-500
4021-0454021-045
291-513---
---593-590A
---593-592
---593-593A
4031-1604031-160
---593-594A
4018-0184018-018
4021-1934021-193
501-836/25501-836/25
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07 49
Service Parts
NB4236M SERIES
14
17
16
Service Parts Diagram
36 in. Novus Clean Face - BV
9
11
Beginning Manufacturing Date: Jan 2007
Ending Manufacturing Date: Active
1
2
3
4
5
6
7
10
8
12
18
13
Log/Grate Assembly
15
19
50 Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07
Service Parts
NB4236M SERIES
Service Parts List
36 in. Novus Clean Face - BV
#Description of PartNB4236MNB4236MIQty.
1Top Standoff
2Collar Shield Leg
3Glass Clip Support Assembly
4Nailing Flange
5Grommet
6Junction Box Radiation Shield
7Cover Plate
8Junction Box (plastic)
936 in. Glass Shield
10Fan Shield
11Burner Assembly
12Hearth Pan
13Valve Assembly
14Glass Frame Assembly
15Screen Assembly
Screen Rod
1636 in. Hood
17Top Latch Cover
18Bottom Latch cover
19Floor Cover
36 in. Drywall Lip
Screen Bracket
Limit Switch
Beginning Manufacturing Date: Jan 2007
Ending Manufacturing Date: Active
3177931779
4031-2554031-255
3385833858
4044-1614044-161
2574125741
4031-1934031-193
4031-2224031-222
4021-0134021-013
4031-2194031-219
4031-2904031-290
4031-0624031-052
4031-4974031-497
4031-5104031-512
4000-0524000-052
4031-8304031-830
4031-8384031-838
4031-8064031-806
4031-8184031-082
4031-8224031-078
4031-8264031-826
4031-2074031-207
2815928159
4021-3834021-383
4
3
4
4
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
2
1
Log/Grate Assembly
Grate Assembly
36 in./42 in. Front Left Log
36 in./42 in. Front Right Log
36 in./42 in. Middle Log
36 in./42 in. Top Log
36 in. Back Log
Screw Sleeve
Wool, Rock, Vermiculite
Lava Rock (1lb Bag)
Mineral Wool
Vermiculite
Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07 51
4031-0904031-090
4031-0924031-092
4031-2734031-273
4031-2744031-274
4031-2804031-280
4031-2764031-276
4031-2774031-277
4021-0574021-057
3083130831
4021-2954021-295
14333B14333B
2874628746
1
1
1
1
1
1
1
1
1
1
1
1
Service Parts
NB4236M SERIES
Service Parts Diagram
36 in. Novus Clean Face - BV
#13 SP VALVE ASSEMBLY
8
9
Beginning Manufacturing Date: Jan 2007
Ending Manufacturing Date: Active
1
2
3
6
7
4
17
5
10
11
#13 IPI VALVE ASSEMBLY
8
9
6
7
13
12
1
2
3
4
17
5
14
10
12
11
16
52 Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07
15
Service Parts
NB4236M SERIES
Service Parts List
36 in. Novus Clean Face - BV
#Description of PartNB4236MNB4236MIQty.
1Valve Plate Gasket
2Pilot Assembly
3Pilot Gasket
4Bulkhead
5Bulkhead Gasket
6Valve Plate
7Valve Bracket
8ON/OFF Valve
916 in. Flex Gas Line
10Brass Fitting - 3/8 NPT to 3/8 Flare
Valve w/Regulator
11
Variable Dexen Valve
12Brass Connector - 90 Flex
13Push Button Ignitor
14Wire Assembly
15Control Module
163V Adaptor Plug
17Threaded Orifi ce (.0935) - NG
Battery Pack
Wall Switch Wire Assembly
Beginning Manufacturing Date: Jan 2007
Ending Manufacturing Date: Active
4031-1494031-149
2103-0104021-422
4021-0424021-042
4031-5474031-547
4021-0434021-043
4031-1464031-146
4031-5074031-507
1569715697
17245B17245B
1706917069
230-0710---
---750-500
4021-0454021-045
291-513---
---593-590A
---593-592
---593-593A
4031-1594031-159
---593-594A
4018-0184018-018
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
24 in. Replacement Pilot Tube Assembly
Shoulder Screws
4021-1934021-193
501-836/25501-836/25
1
1
Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07 53
Service Parts
NB4842M SERIES
14
17
16
Service Parts Diagram
42 in. Novus Clean Face - BV
9
11
Beginning Manufacturing Date: Jan 2007
Ending Manufacturing Date: Active
1
2
3
4
5
6
7
10
8
12
18
13
15
Log/Grate Assembly
19
54 Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07
Service Parts
NB4842M SERIES
Service Parts List
42 in. Novus Clean Face - BV
#Description of PartNB4842MNB4842MIQty.
1Top Standoff31779317794
2Collar Shield Leg 4031-2554031-2553
3Glass Clip Support Assembly33858338587
4Nailing Flange4044-1614044-1614
5Grommet25741257411
6Junction Box Radiation Shield4031-1934031-1931
7Cover Plate4031-2224031-2221
8Junction Box (plastic)4021-0134021-0131
942 in. Glass Shield4031-2204031-2201
10Fan Shield4031-2904031-2901
11Burner Assembly4031-0624031-0621
12Hearth Pan4031-4984031-4981
13Valve Assembly 4031-5104031-5121
14Glass Frame Assembly4000-0534000-0531
15Screen Assembly4031-8314031-8311
Screen Rod4031-9394031-9391
1642 in. Hood4031-8074031-8071
17Top Latch Cover4031-8194031-8191
18Bottom Latch Cover4031-8234031-8231
19Floor Cover7031-2087031-2081
42 in. Drywall Lip4031-2084031-2081
Screen Bracket28159281592
Limit Switch4021-3834021-3831
Beginning Manufacturing Date: Jan 2007
Ending Manufacturing Date: Active
Log/Grate Assembly4031-0914031-0911
Grate Assembly4021-0574021-0571
36 in./42 in. Front Left Log4031-2734031-2731
36 in./42 in. Front Right Log4031-2744031-2741
36 in./42 in. Middle Log4031-2804031-2801
36 in./42 in. Top Log4031-2764031-2761
42 in. Back Log4031-2784031-2781
Screw Sleeve4021-0574021-0571
Wool, Rock, Vermiculite30831308311
Lava Rock (1lb Bag)4021-2954021-2951
Mineral Wool14333B14333B1
Vermiculite28746287461
Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07 55
Service Parts
NB4842M SERIES
Service Parts Diagram
42 in. Novus Clean Face - BV
#13 SP VALVE ASSEMBLY
8
9
10
Beginning Manufacturing Date: Jan 2007
Ending Manufacturing Date: Active
1
2
3
6
7
13
4
17
5
11
#13 IPI VALVE ASSEMBLY
8
6
7
9
12
1
2
3
4
17
5
14
10
12
11
56 Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07
15
16
Service Parts
NB4842M SERIES
Service Parts List
42 in. Novus Clean Face - BV
#Description of PartNB4842MNB4842MIQty.
1Valve Plate Gasket4031-1494031-1491
2Pilot Assembly 2103-0104021-4221
3Pilot Gasket4021-0424021-0421
4Bulkhead4031-1924031-1921
5Bulkhead Gasket4021-0434021-0431
6Valve Plate 4031-1464031-1461
7Valve Bracket 4031-5074031-5071
8ON/OFF Valve15697156971
916 in. Flex Gas Line 17245B17245B1
10Brass Fitting - 3/8 NPT to 3/8 Flare17069170691
11Valve 230-0710750-5001
12Brass Connector - 90 Flex4021-0454021-0451
13Push Button Ignitor291-5131
14Wire Assembly593-590A1
15Control Module593-5921
163V Adapter Plug593-593A1
17Threaded Orifi ce (.104) - NG4031-1584031-1581
Beginning Manufacturing Date: Jan 2007
Ending Manufacturing Date: Active
Battery Pack 593-594A1
Wall Switch Wire Assembly4018-0184018-0181
24 in. Replacement Pilot Tube Assembly4021-1934021-1931
Shoulder Screws501-836/25501-836/251
Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07 57
FFM42Modernist-style black column decorative faux front with black handles
FFAC42Arts & Crafts style black column decorative faux front with black handles
Intellifi re ignition, Robertshaw valve only)
Intellifi re ignition)
Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07 61
Arts & Crafts-Style
Faux Front
Modernist-Style
Faux Front
Fixed, Cabinet-Style
Arched Glass Doors
Fixed Bi-Fold Doors
62 Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07
Center piece is not
part of the refractory
for the 3630 model
Traditional Brick Refractory
TB33
Center piece is not part
of the refractory for the
3630 model.
Herringbone Brick Refractory
Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07 63
HB33
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64 Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07
This page intentionally left blank.
Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07 65
This page intentionally left blank.
66 Heatilator • Novus BV-Mesh • 4031-553 Rev F • 11/07
D. Limited Lifetime Warranty
Gas Appliance (Fireplace)
Limited Lifetime Warranty
HEARTH & HOME TECHNOLOGIES INC. (“HHT”) extends the following warranty for HEATILATOR® gas
appliances installed in the United States of America or Canada (the "Appliance"). Dealers and employees of HHT
have no authority to make any warranty or authorize any remedies in addition to or inconsistent with the terms of
this warranty.
Limited Lifetime Warranty
HHT warrants the Appliance for component failure due to a manufacturing defect of any of the following components: combustion chamber,
burner pan, and logs. The Limited Lifetime Warranty specifi ed above is subject to the conditions, exclusions and limitations listed below, is for
the period the Appliance is owned by the original homeowner only, and is nontransferable.
1 Year Limited Warranty
HHT warrants the Appliance to be free from failure of any of the following components for a period of one year after installation: valve, fl exible
gas line connector, glass panel, fan, direct vent chimney components, factory paint, gasket, piezo ignitor, thermopile, thermocouple, junction
box, pilot assembly, shutoff valve, high limit switch, refractory liners, transformer, and control box. If the Heatilator Appliance is found to be
defective in either material or workmanship within one year of the date of original installation, HHT will provide replacement parts at no charge
and pay reasonable labor and freight costs, and is for the period of one year following the date of original installation of the Appliance.
Conditions, Exclusions, & Limitations of Liability
A. Both the Limited Lifetime and 1 Year Limited Warranties supplied by HHT apply only while the Appliance is in its location of original
installation. HHT’s obligation under this warranty does not extend to damages resulting from (1) installation, operation or maintenance
of the Appliance not in accordance with the Installation Instructions, Operating Instructions, and the Listing Agent Identifi cation Label
furnished with the Appliance; (2) installation which does not comply with local building codes; (3) shipping, improper handling, improper
operation, abuse, misuse, accident or unworkmanlike repairs; (4) environmental conditions, inadequate ventilation or drafting caused by
tight sealing construction of the structure, air handling devices such as exhaust fans or forced air furnaces, or other causes; (5) use of
fuels other than those specifi ed in the Operating Instructions; (6) installation or use of components not supplied with the Appliance or any
other components not expressly authorized and approved by HHT; and/or (7) modifi cation of the Appliance not expressly authorized and
approved by HHT in writing. This warranty is limited to only the component parts manufactured or supplied by HHT.
B. HHT’s liability under both the Limited Lifetime Warranty and the 1 Year Limited Warranty is limited to the replacement and repair of
defective components or workmanship during the applicable period. HHT may fully discharge all of its obligations under such warranties
by repairing the defective component(s) or at HHT’s discretion, providing replacement parts at no charge and paying reasonable labor
and freight costs.
C. EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY
SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE WARRANTY SPECIFIED
ABOVE.
D. Some states do not allow exclusions or limitations of incidental or consequential damages, so those limitations may not apply to you.
This warranty gives you specifi c rights; you may also have other rights which vary from state to state.
How to Obtain Service
To obtain service under this warranty you must:
1. Send written notice of the claimed condition to Heatilator Technical Service Department, Hearth & Home Technologies, 1915 W.
Saunders Street, Mt. Pleasant, Iowa 52641-1563. You may also register your claim online at www.heatilator.com.
2. Provide proof of purchase, model number, serial number, and manufacturing date code to HHT.
3. Provide HHT reasonable opportunity to investigate the claim, including reasonable opportunity to inspect the Appliance prior to any
repair or replacement work and before the Appliance or any component of the Appliance has been removed from the place of original
installation.
4. Obtain HHT’s consent to any warranty work before the work is done.
ADDITIONAL INFORMATION:
If you would like information on current HEATILATOR products or want to locate a dealer in your area, call 1-800-927-6841.