• Important operating
and maintenance
instructions included.
WARNING: If the information in these
instructions is not followed exactly, a fi re
or explosion may result causing property
damage, personal injury, or death.
• DO NOT store or use gasoline or other fl am-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s instructions.
- If you cannot reach your gas supplier, call
the fi re department.
• Installation and service must be performed
by a qualifi ed installer, service agency , or the
gas supplier.
This appliance may be installed as an OEM installation in
manufactured home (USA only) or mobile home and must be
installed in accordance with the manufacturer’s instructions
and the manufactured home construction and safety standard,
Title 24 CFR, Part 3280 or Standard for Installation in Mobile
Homes, CAN/CSA Z240MH, in Canada.
This appliance is only for use with the type(s) of gas indicated
on the rating plate.
• Read, understand and follow
these instructions for safe
installation and operation.
DO NOT
DISCARD
• Leave this manual with
party responsible for use
and operation.
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fi replace.
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other fl ammable
materials.
• Keep clothing, furniture, draperies and other fl ammable
materials away.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fi xed glass panel. DO
NOT operate the appliance with the barrier removed.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
In the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas fi tter.
See Table of Contents for location of additional Commonwealth
of Massachusetts requirements.
Installation and service of this appliance should be
performed by qualifi ed personnel. Hearth & Home
Technologies suggests NFI certifi ed or factory trained
professionals, or technicians supervised by an NFI
certifi ed professional.
Heatilator •
HEIR36, HEIR42, HEIR50 • 2285-900 Rev. D • 8/12
1
Read this manual before installing or operating this appliance.
Please retain this owner’s manual for future reference.
A. Congratulations
Congratulations on selecting a Heatilator gas fi replace, an
elegant and clean alternative to wood burning fi replaces.
The Heatilator gas fi replace you have selected is designed
to provide the utmost in safety, reliability, and effi ciency.
As the owner of a new fi replace, you’ll want to read and
carefully follow all of the instructions contained in this
owner’s manual. Pay special attention to all cautions and
warnings.
Homeowner Reference Information
This owner’s manual should be retained for future
reference. We suggest that you keep it with your other
important documents and product manuals.
The information contained in this owner’s manual, unless
noted otherwise, applies to all models and gas control
systems.
Your new Heatilator gas fi replace will give you years of
durable use and trouble-free enjoyment. Welcome to the
Heatilator family of fi replace products!
We recommend that you record the following pertinent
information about your fi replace.
Model Name: ___________________________________________ Date purchased/installed: __________________
Serial Number: __________________________________________ Location on fi replace: _____________________
Dealership purchased from: _______________________________ Dealer Phone: __________________________
Notes: _______________________________________________________________________________________
_____________________________________________________________________________________________
Listing Label Information/Location
Type of Gas
Gas and Electric
Information
Not Not for for use use with with solid solid fuel.fuel.
((Ne Ne doit doit pas pas entre entre utilise utilise avec avec un un combustible combustible solide).solide).
Type Type o f of Gas Gas (Sorte (Sorte De De Gaz)Gaz)::
NNAATURALTURAL GASGAS
Minimum Minimum Permissible Permissible Gas Gas Supply Supply for for Purposes Purposes of of Input Input Adjustment.Adjustment.
Approved Approved Minimum Minimum (De (De Gaz) Gaz) AcceptableAcceptable 0.00.0 in in w.c.w.c.(Po. (Po. Col. Col. d’eau)d’eau)
Maximum Maximum Pressure Pressure (Pression)(Pression) 0.00.0 in in w.c.w.c.(Po. (Po. Col. Col. d’eau)d’eau)
Maximum Maximum Manifold Manifold Pressure Pressure (Pression)(Pression) 0.00.0 in in w.c.w.c.(Po. (Po. Col. Col. d’eau)d’eau)
Minimum Minimum Manifold Manifold Pressure Pressure (Pression)(Pression) 0.00.0 in in w.c.w.c.(Po. (Po. Col. Col. d’eau)d’eau)
Total Total Electrical Electrical Requirements: Requirements: 000Vac, 000Vac, 00Hz., 00Hz., less less than than 00 00 AmperesAmperes
ALTITUDE:ALTITUDE:0-0000 0-0000 FT.FT. 0000-0000FT.0000-0000FT.
MAX. MAX. INPUT INPUT BTUH:BTUH: 00,00000,00000,00000,000
MIN. MIN. INPUT INPUT BTUH:BTUH:00,00000,00000,00000,000
ORIFICE ORIFICE SIZE:SIZE:#XXXXX#XXXXX#XXXXX#XXXXX
The model information regarding your specifi c fi replace can be found on
the rating plate usually located in the control area of the fi replace.
Heat & Glo, a brand of Hearth & Home Technologies, Inc.
7571 215th Street West, Lakeville, MN 55044
This This appliance appliance must must be be installed installed in in accordance accordance with with local local codes, codes, if if any; any; if if not, not, follow follow ANSI ANSI Z223.1Z223.1
in in the the USA USA or or CAN/CGA CAN/CG A B149 B149 installation installation codes. codes. (Installer (Installer l’appareil l’appareil selon selon les les codes codes ou ou reglementsreglements
locaux locaux ou, ou, en en l’absence l’absence de de tels tels reglements, reglements, selon selon les les codes codes d’installation d’installation CAN/CGA-B149.)CAN/CGA-B149.)
Hearth & Home Technologies Inc., on behalf of its hearth brands (”HHT”), extends the following warranty for
HHT gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer.
WARRANTY COVERAGE:
HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership
of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance
will be free from defects in materials and workmanship at the time of manufacture. After installation, if covered components manufactured by HHT are found to be defective in materials or workmanship during the applicable warranty period,
HHT will, at its option, repair or replace the covered components. HHT, at its own discretion, may fully discharge all of its
obligations under such warranties by replacing the product itself or refunding the verified purchase price of the product
itself. The maximum amount recoverable under this warranty is limited to the purchase price of the product. This warranty
is subject to conditions, exclusions and limitations as described below.
WARRANTY PERIOD:
Warranty coverage begins on the date of original purchase. In the case of new home construction, warranty coverage
begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent,
authorized HHT dealer/ distributor, whichever occurs earlier. The warranty shall commence no later than 24 months
following the date of product shipment from HHT, regardless of the installation or occupancy date. The warranty period for
parts and labor for covered components is produced in the following table.
The term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for
gas appliances, and 10 years from the beginning date of warranty coverage for wood, pellet, and coal appliances. These
time periods reflect the minimum expected useful lives of the designated components under normal operating conditions.
Warranty PeriodHHT Manufactured Appliances and Venting
PartsLaborGasWoodPellet
EPA
Wood
CoalElectric Venting
Components Covered
All parts and material except as
1 Year
XXXXXXX
covered by Conditions,
Exclusions, and Limitations
listed
Igniters, electronic components,
and
lass
-installed blowers
2 years
XXX
XXXXXFactor
XMolded refractor
3 years
ears1 yearXXCastings and baffles
5
7 years3 yearsXXX
10
ears
Limited
Lifetime
1 yearXBurners, logs and refractory
3 yearsXXXXXFirebox and heat exchanger
XFire
HHT chimne
ots and burnpots
Manifold tubes,
and termination
anels
90 Days
4021-645C 12-29-10 Page 1 of 2
XXXXXXX
See conditions, exclusions, and limitations on next page.
LABORATORY: Underwriters Laboratories, Inc. (UL)
TYPE: Direct Vent Gas Appliance Heater
STANDARD: ANSI Z21.88-2009 • CSA 2.33-2009
This product is listed to ANSI standards for “Vented Gas
Appliance Heaters” and applicable sections of “Gas Burning Heating Appliances for Manufactured Homes and
Recreational Vehicles”, and “Gas Fired Appliances for
Use at High Altitudes”.
NOTICE: This installation must conform with local codes.
In the absence of local codes you must comply with the
National Fuel Gas Code, ANSI Z223.1-latest edition in
the U.S.A. and the CAN/CGA B149 Installation Codes in
Canada.
NOT INTENDED FOR USE AS A PRIMAR Y HEAT SOURCE.
This appliance is tested and approved as either supplemental room heat or as a decorative appliance. It should not be
factored as primary heat in residential heating calculations.
D. High Altitude Installations
NOTICE: If the heating value of the gas has been reduced,
these rules do not apply. Check with your local gas utility
or authorities having jurisdiction.
When installing above 2000 feet elevation:
• In the USA: Reduce input rate 4% for each 1000 feet
above 2000 feet.
• In CANADA: Reduce input rate 10% for elevations
between 2000 feet and 4500 feet. Above 4500 feet,
consult local gas utility.
Check with your local gas utility to determine proper
orifi ce size.
E. Non-Combustible Materials Specifi cation
Material which will not ignite and burn. Such materials are
those consisting entirely of steel, iron, brick, tile, concrete,
slate, glass or plasters, or any combination thereof.
Materials that are reported as passing ASTM E 136,
Standard Test Method for Behavior of Materials in a
Vertical Tube Furnace at 750 ºC and UL763 shall be
considered non-combustible materials.
B. Glass Specifi cations
This appliance is equipped with 5 mm ceramic glass. Replace glass only with 5 mm ceramic glass. Please contact
your dealer for replacement glass.
C. BTU Specifi cations
Models
(U.S. or Canada)
HEIR36 (NG)
HEIR36 (LP)
HEIR42 (NG)
HEIR42 (LP)
HEIR50 (NG)
HEIR50 (LP)
US
(0-2000 FT)
CANADA
(2000-4500 FT)
US
(0-2000 FT)
CANADA
(2000-4500 FT)
US
(0-2000 FT)
CANADA
(2000-4500 FT)
US
(0-2000 FT)
CANADA
(2000-4500 FT)
US
(0-2000 FT)
CANADA
(2000-4500 FT)
US
(0-2000 FT)
CANADA
(2000-4500 FT)
Maximum
Input
BTU/h
45,50027,000#30
41,00024,500#31
44,00027,000#47
39,50024,500#48
54,00030,000#26
48,50027,000#27
51,50029,500#45
46,50026,500#46
65,00036,000#24
58,50032,500#25
63,50032,500#43
57,00029,500#44
Minimum
Input
BTU/h
Orifi ce
Size
(DMS)
F. Combustible Materials Specifi cation
Materials made of or surfaced with wood, compressed paper, plant fi bers, plastics, or other material that can ignite
and burn, whether fl ame proofed or not, or plastered or
unplastered shall be considered combustible materials.
G. Electrical Codes
NOTICE: This appliance must be electrically wired
and grounded in accordance with local codes or, in the
absence of local codes, with National Electric Code
ANSI/NFPA 70-latest edition or the Canadian Electric
Code CSA C22.1.
• A 110-120 VAC circuit for this product must be pro-
tected with ground-fault circuit-interrupter protection,
in compliance with the applicable electrical codes,
when it is installed in locations such as in bathrooms
or near sinks.
Heatilator •
HEIR36, HEIR42, HEIR50 • 2285-900 Rev. D • 8/12
7
Note: The following requirements reference various
Massachuset ts and national codes not contain ed in this
document.
H. Requirements for the Commonwealth of
Massachusetts
For all side wall horizontally vented gas fueled equipment
installed in every dwelling, building or structure used in
whole or in part for residential purposes, including those
owned or operated by the Commonwealth and where the
side wall exhaust vent termination is less than seven (7)
feet above fi nished grade in the area of the venting, in-
cluding but not limited to decks and porches, the following
requirements shall be satisfi ed:
Installation of Carbon Monoxide Detectors
At the time of installation of the side wall horizontal vented
gas fueled equipment, the installing plumber or gas fi tter
shall observe that a hard wired carbon monoxide detector
with an alarm and battery back-up is installed on the fl oor
level where the gas equipment is to be installed. In addition, the installing plumber or gas fi tter shall observe that
a battery operated or hard wired carbon monoxide detector with an alarm is installed on each additional level of
the dwelling, building or structure served by the side wall
horizontal vented gas fueled equipment. It shall be the
responsibility of the property owner to secure the services
of qualifi ed licensed professionals for the installation of
hard wired carbon monoxide detectors.
In the event that the side wall horizontally vented gas fueled equipment is installed in a crawl space or an attic,
the hard wired carbon monoxide detector with alarm and
battery back-up may be installed on the next adjacent
fl oor level.
In the event that the requirements of this subdivision can
not be met at the time of completion of installation, the
owner shall have a period of thirty (30) days to comply
with the above requirements; provided, however, that during said thirty (30) day period, a battery operated carbon
monoxide detector with an alarm shall be installed.
Inspection
The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve the
installation unless, upon inspection, the inspector observes carbon monoxide detectors and signage installed
in accordance with the provisions of 248 CMR 5.08(2)(a)1
through 4.
Exemptions
The following equipment is exempt from 248 CMR
5.08(2)(a)1 through 4:
• The equipment listed in Chapter 10 entitled “Equipment
Not Required To Be Vented” in the most current edition
of NFPA 54 as adopted by the Board; and
• Product Approved side wall horizontally vented gas fueled equipment installed in a room or structure separate
from the dwelling, building or structure used in whole or
in part for residential purposes.
MANUFACTURER REQUIREMENTS
Gas Equipment Venting System Provided
When the manufacturer of Product Approved side wall
horizontally vented gas equipment provides a venting
system design or venting system components with the
equipment, the instructions provided by the manufacturer
for installation of the equipment and the venting system
shall include:
• Detailed instructions for the installation of the venting
system design or the venting system components; and
• A complete parts list for the venting system design or
venting system.
Gas Equipment Venting System NOT Provided
When the manufacturer of a Product Approved side wall
horizontally vented gas fueled equipment does not provide the parts for venting the fl ue gases, but identifi es
“special venting systems”, the following requirements
shall be satisfi ed by the manufacturer:
Approved Carbon Monoxide Detectors
Each carbon monoxide detector as required in accordance with the above provisions shall comply with NFPA
720 and be ANSI/UL 2034 listed and IAS certifi ed.
Signage
A metal or plastic identifi cation plate shall be permanent-
ly mounted to the exterior of the building at a minimum
height of eight (8) feet above grade directly in line with the
exhaust vent terminal for the horizontally vented gas fueled heating appliance or equipment. The sign shall read,
in print size no less than one-half (1/2) in. in size, “GAS
VENT DIRECTLY BELOW. KEEP CLEAR OF ALL OBSTRUCTIONS”.
• The referenced “special venting system” instructions
shall be included with the appliance or equipment installation instructions; and
• The “special venting systems” shall be Product Approved by the Board, and the instructions for that system shall include a parts list and detailed installation
instructions.
A copy of all installation instructions for all Product Approved side wall horizontally vented gas fueled equipment, all venting instructions, all parts lists for venting
instructions, and/or all venting design instructions shall
remain with the appliance or equipment at the completion
of the installation.
See Gas Connection section for additional Commonwealth of Massachusetts requirements.
2
Operating Instructions
User Guide
2
A. Gas Fireplace Safety
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fi replace.
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other
fl ammable materials.
• Keep clothing, furniture, draperies and other fl ammable
materials away.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fi xed glass panel. DO
NOT operate the appliance with the barrier removed.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
• Keep remote controls out of reach of children.
• Never leave children alone near a hot fi replace, whether
operating or cooling down.
• Teach children to NEVER touch the fi replace.
• Consider not using the fi replace when children will be
present.
Contact your dealer for more information, or visit: www.
hpba.org/safety-information.
T o prevent unintended operation when not using your fi re-
place for an extended period of time (summer months,
vacations, trips, etc):
• Remove batteries from remote controls.
• Turn off wall controls.
• Set the selector switch on the control module to the OFF
position and remove batteries.
If you expect that small children or vulnerable adults may
come into contact with this fi replace, the following precau-
tions are recommended:
• Install a physical barrier such as:
- A decorative fi rescreen.
- Adjustable safety gate.
• Install a switch lock or a wall/remote control with child
protection lockout feature.
DECORATIVE DOORS
(NOT SHOWN)
SECTION 2.D.
HEARTH
SECTION 5.E
FIXED GLASS ASSEMBLY
(NOT SHOWN)
SECTION 14.H.
B. Your Fireplace
WARNING! DO NOT operate fi replace before read-
ing and understanding operating instructions. Failure
to operate fi replace according to operating instructions
could cause fi re or injury.
MANTEL
SECTION 5.D
Figure 2.1 General Operating Parts
Heatilator •
CLEAR SPACE
SECTION 2.C.
HEIR36, HEIR42, HEIR50 • 2285-900 Rev. D • 8/12
9
C. Clear Space
RATING PLATE
GLASS CLIP TOOL
WARNING! DO NOT place combustible objects in front
of the fi replace or block louvers. High temperatures may
start a fi re. See Figure 2.2.
A void placing candles and other heat-sensitive objects on
mantel or hearth. Heat may damage these objects.
3 FT. IN FRONT OF FIREPLACE
CLEAR SPACE
E. Fixed Glass Assembly
See Section 14.H.
F. Remote Controls, Wall Controls and Wall
Switches
Follow the instructions supplied with the control installed
to operate your fi replace:
For safety:
• Install a switch lock or a wall/remote control with child
protection lockout feature.
• Keep remote controls out of reach of children.
See your dealer if you have questions.
G. IPI Battery Tray/Battery Installation
The IntelliFire PlusTM system has a battery backup option.
Battery longevity and performance will be affected by the
service temperatures of this appliance.
NOTICE: Batteries should only be used as a power
source in the event of an emergency such as an outage.
Figure 2.2 Clear Space
D. Decorative Doors and Fronts
WARNING! Risk of Fire! Install ONLY doors or fronts
approved by Hearth & Home Technologies. Unapproved
doors or fronts may cause fi replace to overheat.
This fireplace has been supplied with an integral
barrier to prevent direct contact with the fi xed glass
panel. DO NOT operate the fi replace with the barrier
removed.
Contact your dealer or Hearth & Home Technologies if
the barrier is not present or help is needed to properly
install one.
For more information refer to the instructions supplied with
your decorative door or front.
H. Rating Plate/Glass Clip Tool Location
The rating plate for this model is located underneath the
fi rebox affi xed to a tray that must be accessed using a
1/4 inch nut driver. See Figure 2.3. To access the rating
plate, remove the screw that secures the tray to the appliance bottom and pull the tray out.
The glass clip removal/installation tool is also located in
this area. To access the glass clip tool, remove the screw
that secures it to the appliance bottom.
1. The control module has an ON/OFF/REMOTE selector
switch that must be set. See Figure 2.4.
OFF Position: Appliance will ignore all power inputs and
will not respond to any commands from a wall switch or
remote. The unit should be in the OFF position during
installation, service, battery installation, fuel conversion,
and in the event that the control goes into LOCK-OUT
mode as a result of an error code.
ON Position: Appliance will ignite and run continuously
in the HI fl ame setting, with no adjustment in fl ame
output. This mode of operation is primarily used for
initial installation or power outage operation with battery
backup.
REMOTE Position: Appliance will initiate commands
from an optional wired wall switch and/or the wireless
remote (RC300).
2. If using a wired wall switch with the module in REMOTE
mode, the fl ame output can be adjusted with the HI/LO
selector switch on the module. See Figure 2.4. Note
that the fl ame HI/LO selector switch will become inactive
once an optional remote control (RC200/RC300) is
programmed to the control module. Note that the control
module will always ignite the fi replace on HI and remain
so for the initial 10 seconds of operation. If the HI/LO
is switched to the LO position, the fl ame output will
automatically drop to the lowest setting after the fl ame
has been established for 10 sec. After this 10 second
period, the fl ame can be adjusted from HI to LO with
the switch.
3. The control module has safety feature that automatically
shuts down the fi replace after 9 hours of continuous
operation without receiving a command from the RC300
remote.
4. If you intend to use both a wired wall switch and the
optional RC200/RC300 remote control to operate your
fi replace, the wall switch will override any commands
given by the remote.
5. Module Reset
This module may lock-out under certain conditions.
When this occurs, the appliance will not ignite or
respond to commands. The module will go into
lock-out mode by emitting three audible beeps, then
continuously displaying a RED/GREEN error code at
its status indicator LED.
• Locate the module selector switch. (See Figure 2.4).
• Set the module selector switch to the OFF position.
• Wait fi ve (5) minutes to allow possible accumulated gas
to clear.
• Set the module selector switch to ON or REMOTE
position.
• Start the appliance.
WARNING! Risk of Explosion! DO NOT reset the module more than one time within a fi ve minute time period.
Gas may accumulate in fi rebox. Call a qualifi ed service
technician.
Heatilator •
HEIR36, HEIR42, HEIR50 • 2285-900 Rev. D • 8/12
SELECTOR
SWITCH
FLAME HI/LO SWITCH
Figure 2.4 Control Module
STATUS INDICATOR LED
NG/LP SETTING
Nine Hour Safety Shutdown Feature
This appliance has a safety feature that automatically
shuts down the fi replace after 9 hours of continuous
operation without receiving a command from the
RC300 remote.
J. Before Lighting Fireplace
Before operating this fi replace for the fi rst time, have a
qualifi ed service technician:
• Verify all shipping materials have been removed from
inside and/or underneath the fi rebox.
• Review proper placement of logs, ember material and/or
other decorative materials.
• Check the wiring.
• Check the air shutter adjustment.
• Ensure that there are no gas leaks.
• Ensure that the glass is sealed and in the proper position
and that the integral barrier is in place.
WARNING! Risk of Fire or Asphyxiation! DO NOT operate fi replace with fi xed glass assembly removed.
11
K. Lighting Instructions (IPI)
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a fi re or explosion
may result causing property damage, personal injury or loss of life.
A. This appliance is equipped with an
intermittent pilot ignition (IPI) device
which automatically lights the burner. DO NOT try to light the burner by
hand.
B.BEFORE LIGHTING, smell all around
the appliance area for gas. Be sure to
smell next to the fl oor because some
gas is heavier than air and will settle
on the fl oor.
WHA T TO DO IF YOU SMELL GAS
• DO NOT try to light any appliance.
• DO NOT touch any electric switch; do
not use any phone in your building.
WARNING:
DO NOT CONNECT LINE VOLTAGE (110/120 VAC OR 220/240
V AC) TO THE CONTROL VALVE.
Improper installation, adjustment, alteration, service or maintenance can
cause injury or property damage. Refer to the owner’s information manual
provided with this appliance.
This appliance needs fresh air for
safe operation and must be installed
so there are provisions for adequate
combustion and ventilation air.
If not installed, operated, and maintained in accordance with the manufacturer’s instructions, this product could
expose you to substances in fuel or
fuel combustion which are known to the
State of California to cause cancer, birth
defects, or other reproductive harm.
Keep burner and control compartment
clean. See installation and operating
instructions accompanying appliance.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fi re department.
C. DO NOT use this appliance if any
part has been under water. Immediately call a qualifi ed service tech-
nician to inspect the appliance and
to replace any part of the control
system and any gas control which
has been under water.
CAUTION:
Hot while in operation. DO NOT touch.
Keep children, clothing, furniture, gasoline and other liquids having fl ammable
vapors away.
DO NOT operate the appliance with
fi xed glass assembly removed, cracked
or broken. Replacement of the fi xed
glass assembly should be done by a
licensed or qualifi ed service person.
NOT FOR USE
WITH SOLID FUEL
For use with natural gas and propane.
A conversion kit, as supplied by the
manufacturer, shall be used to convert
this appliance to the alternate fuel.
Also Certifi ed for Installation in a
Bedroom or a Bedsitting Room.
For assistance or additional information, consult a qualifi ed installer, ser-
vice agency or the gas supplier.
LIGHTING
INSTRUCTIONS (IPI)
1. This appliance is equipped with an ignition
device which automatically lights the burner.
DO NOT try to light the burner by hand.
GAS
VALVE
2. Wait fi ve (5) minutes to clear out any gas.
Then smell for gas, including near the fl oor. If
you smell gas, STOP! Follow “B” in the Safety
Information located on the left side of this label. If you do not smell gas, go to next step.
3. To light the burner:
Equipped with wall switch: Turn ON/OFF switch
to ON.
Equipped with remote or wall control: Press
ON or FLAME button.
Equipped with thermostat: Set temperature to
desired setting.
4. If the appliance does not light after three tries,
call your service technician or gas supplier.
TO TURN OFF
GAS TO APPLIANCE
1. Equipped with wall switch: Turn ON/OFF switch
to OFF.
Equipped with remote or wall control: Press
OFF button.
Equipped with thermostat: Set temperature to
lowest setting.
2. Service technician should turn off electric
power to the control when performing service.
593-913G
Hearth & Home Technologies fi replace, please refer to www.fi replaces.com.
• The fireplace should be run three to four hours
continuously on high.
• Turn the fi replace off and allow it to completely cool.
• Remove fi xed glass assembly. See Section 14.H.
• Clean fi xed glass assembly. See Section 3.
• Replace the fi xed glass assembly and run continuously
on high an additional 12 hours.
This cures the materials used to manufacture the fi re-
place.
NOTICE! Open windows for air circulation during fi re-
place break-in.
• Some people may be sensitive to smoke and odors.
• Smoke detectors may activate.
FIREPLACE OPENING
NOTE: TEMPERATURES OF THE
NON-COMBUSTIBLE BOARD ABOVE
THE APPLIANCE EXCEED 180°F.
160°F
165°F+
28 IN.
22 IN.
180F+
16 IN.
230°F+
10 IN.
MEASUREMENTS FROM
TOP EDGE OF THE OPENING
APPLIANCE FRONT
155°F
34 IN.
CEILING
150°F
160°F
52 IN. MIN.
46 IN.
40 IN.
M. Frequently Asked Questions
ISSUESOLUTIONS
Condensation on the glass
Blue fl ames
Odor from fi replace
Film on the glass
Metallic noise
Is it normal to see the pilot fl ame burn
continually?
This is a result of gas combustion and temperature variations. As the fi replace warms, this
condensation will disappear.
This is a result of normal operation and the fl ames will begin to yellow as the fi replace is al-
lowed to burn for 20 to 40 minutes.
When fi rst operated, this fi replace may release an odor for the fi rst several hours. This is caused
by the curing of the paint and the burning off of any oils remaining from manufacturing. Odor may
also be released from fi nishing materials and adhesives used around the fi replace.
This is a normal result of the curing process of the paint and logs. Glass should be cleaned
within 3 to 4 hours of initial burning to remove deposits left by oils from the manufacturing
process. A non-abrasive cleaner such as gas fi replace glass cleaner may be necessary. See
your dealer.
Noise is caused by metal expanding and contracting as it heats up and cools down, similar to
the sound produced by a furnace or heating duct. This noise does not affect the operation or
longevity of the fi replace.
In an intermittent pilot ignition system (IPI), the pilot fl ame should turn off when appliance is
turned off. Some optional control systems available with IPI models may allow pilot fl ame to
remain lit.
Figure 2.5 Wall Surface Temperatures
Heatilator •
HEIR36, HEIR42, HEIR50 • 2285-900 Rev. D • 8/12
13
3
Maintenance and Service
3
Any safety screen or guard removed for servicing must be
replaced prior to operating the fi replace.
When properly maintained, your fi replace will give you
many years of trouble-free service. We recommend annual service by a qualifi ed service technician.
A. Maintenance Tasks-Homeowner
Installation and repair should be done by a qualifi ed service
technician only. The fi replace should be inspected before
use and at least annually by a professional service person.
The following tasks may be performed annually by the
homeowner. If you are uncomfortable performing any of
the listed tasks, please call your dealer for a service appointment.
More frequent cleaning may be required due to lint from
carpeting or other factors. Control compartment, burner
and circulating air passageway of the fi replace must be
kept clean.
CAUTION! Risk of Burns! The fi replace should be turned
off and cooled before servicing.
The following tasks must be performed by a qualifi ed ser-
vice technician.
Glass Cleaning
(Exterior and Interior of Installed Glass)
Frequency: Seasonally
By: Qualifi ed Service Technician
T ools Needed: Protective gloves, ceramic glass cleaner ,
drop cloth and a stable work surface.
WARNING! Risk of Injury! Glass installation and removal must be performed only by a qualifi ed service tech-
nician.
CAUTION! Handle fi xed glass assembly with care.
Glass is breakable.
• Avoid striking, scratching or slamming glass
• Avoid abrasive cleaners
• DO NOT clean glass while it is hot
NOTICE! Use only glass cleaner compatible with ceramic glass. Other types of glass cleaner may damage
the glass surface when exposed to high temperatures.
• Prepare a work area large enough to accommodate fi xed
glass assembly and door frame by placing a drop cloth
on a fl at, stable surface.
Note: Fixed glass assembly and gasketing may have residue that can stain carpeting or fl oor surfaces.
• Remove door or decorative front from fi replace and set
aside on work surface.
• See Section 14.H for instructions to remove fi xed glass
assembly.
• Clean glass with a non-abrasive commercially available
cleaner.
- Light deposits: Use a soft cloth with soap and water.
- Heavy deposits: Use commercial fireplace glass
cleaner (consult with your dealer).
• See Section 14.H for instructions to replace the fi xed
glass assembly.
• Reinstall door or decorative front.
• Verify that fi xed glass assembly is properly retained and
attachment components are intact and not damaged.
Replace as necessary.
Logs
Frequency: Annually
By: Qualifi ed Service Technician
Tools needed: Protective gloves.
• Inspect for damaged or missing logs. Replace as necessary . Refer to Section 14.G for log placement instructions.
• Verify correct log placement and no fl ame impingement
causing sooting. Correct as necessary.
Firebox
Frequency: Annually
By: Qualifi ed Service Technician
Tools needed: Protective gloves, sandpaper, steel wool,
cloths, mineral spirits, primer and touch-up paint.
• Inspect for paint condition, warped surfaces, corrosion
or perforation. Sand and repaint as necessary.
• Replace fi replace if fi rebox has been perforated.
Control Compartment and Firebox Top
Frequency: Annually
By: Qualifi ed Service Technician
Tools needed: Protective gloves, vacuum cleaner, dust
cloths
• V acuum and wipe out dust, cobwebs, debris or pet hair.
Use caution when cleaning these areas. Screw tips that
have penetrated the sheet metal are sharp and should
be avoided.
• Remove all foreign objects.
• Verify unobstructed air circulation.
Gasket Seal and Glass Assembly Inspection
Frequency: Annually
By: Qualifi ed Service Technician
T ools needed: Protective gloves, drop cloth and a stable
work surface.
• Inspect gasket seal and its condition.
• Inspect fi xed glass assembly for scratches and nicks that
can lead to breakage when exposed to heat.
• Confi rm there is no damage to glass or glass frame.
Replace as necessary.
Heatilator •
HEIR36, HEIR42, HEIR50 • 2285-900 Rev. D • 8/12
15
Burner Ignition and Operation
Frequency: Annually
By: Qualifi ed Service Technician
T ools needed: Protective gloves, vacuum cleaner, whisk
broom, fl ashlight, voltmeter, indexed drill bit set, and a
manometer.
• Verify burner is properly secured and aligned with pilot
or igniter.
• Clean off burner top, inspect for plugged ports, corrosion
or deterioration. Replace burner if necessary.
• Verify batteries have been removed from battery back-up
IPI systems to prevent premature battery failure or
leaking.
• Check for smooth lighting and ignition carryover to all
ports. Verify that there is no ignition delay.
• Inspect for lifting or other fl ame problems.
• Verify air shutter setting is correct. See Section 14.I for
required air shutter setting. Verify air shutter is clear of
dust and debris.
• Inspect orifi ce for soot, dirt and corrosion. Verify orifi ce
size is correct. See Service Parts List for proper orifi ce
sizing.
• Verify manifold and inlet pressures. Adjust regulator as
required.
• Inspect pilot fl ame pattern and strength. See Figure 3.1
for proper pilot fl ame pattern. Clean or replace orifi ce
spud as necessary.
• Inspect
deterioration. Polish with fi ne steel wool or replace as
required.
• Verify that there is not a short in fl ame sense circuit
by checking continuity between pilot hood and fl ame
sensing rod. Replace pilot as necessary.
NOTICE: Illustrations and photos refl ect typical installations and are for design purposes only . Illustrations/diagrams are not
drawn to scale. Actual product may vary from pictures in manual.
VERTICAL TERMINATION CAP
(SECTION 10.F)
NON-COMBUSTIBLE ROOF FLASHING
MAINTAINS MINIMUM CLEARANCE
AROUND PIPE (SECTION 10.D)
ATTIC INSULATION SHIELD (NOT
SHOWN) MUST BE USED HERE TO
KEEP INSULATION AWAY FROM
VENT PIPE IF ATTIC IS INSULATED
(SECTION 8.D)
FRAMING HEADED OFF
IN CEILING JOISTS
(SECTION 8.C )
MANTEL AND
MANTEL LEG
(SECTION 13.C )
OPTIONAL
WALL SWITCH
SURROUND
GAS LINE
Figure 4.1 Typical System
Heatilator •
HEARTH EXTENSION
(SECTION 5.E)
HEIR36, HEIR42, HEIR50 • 2285-900 Rev. D • 8/12
17
B. Design and Installation Considerations
Heatilator direct vent gas appliances are designed to operate with all combustion air siphoned from outside of the
building and all exhaust gases expelled to the outside. No
additional outside air source is required.
Installation MUST comply with local, regional, state and
national codes and regulations. Consult insurance carrier,
local building inspector, fi re offi cials or authorities having
jurisdiction over restrictions, installation inspection and
permits.
Before installing, determine the following:
• Where the appliance is to be installed.
• The vent system confi guration to be used.
• Gas supply piping requirements.
• Electrical wiring requirements.
• Framing and fi nishing details.
• Whether optional accessories—devices such as a wall
switch or remote control—are desired.
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. For
assistance or additional information, consult a qualifi ed
service technician, service agency or your dealer.
C. Tools and Supplies Needed
Before beginning the installation be sure that the following
tools and building supplies are available.
Tape measure Framing material
Pliers Hammer
Phillips screwdriver Manometer
Gloves Framing square
Voltmeter Electric drill and bits (1/4 in.)
Plumb line Safety glasses
Level Reciprocating saw
Flat blade screwdriver
Non-corrosive leak check solution
1/2 - 3/4 in. length, #6 or #8 Self-drilling screws
Caulking material (300ºF minimum continuous exposure
rating)
D. Inspect Appliance and Components
• Carefully remove the appliance and components from
the packaging.
• The vent system components and decorative doors and
fronts may be shipped in separate packages.
• If packaged separately, the log set and appliance grate
must be installed.
• Report to your dealer any parts damaged in shipment,
particularly the condition of the glass.
• Read all of the instructions before starting the instal-
lation. Follow these instructions carefully during the
installation to ensure maximum safety and benefi t.
WARNING! Risk of Fire or Explosion! Damaged parts
could impair safe operation. DO NOT install damaged, in-
complete or substitute components. Keep appliance dry.
Hearth & Home T echnologies disclaims any responsibility for ,
and the warranty will be voided by, the following actions:
• Installation and use of any damaged appliance or vent
system component.
• Modifi cation of the appliance or vent system.
• Installation other than as instructed by Hearth & Home
Technologies.
• Improper positioning of the gas logs or the glass door.
• Installation and/or use of any component part not approved
by Hearth & Home Technologies.
Any such action may cause a fi re hazard.
WARNING! Risk of Fire, Explosion or Electric Shock!
DO NOT use this appliance if any part has been under
water. Call a qualifi ed service technician to inspect the
appliance and to replace any part of the control system
and/or gas control which has been under water.
When selecting a location for the appliance it is important to
consider the required clearances to walls (see Figure 5.1).
WARNING! Risk of Fire or Burns! Provide adequate
clearance around air openings and for service access.
Due to high temperatures, the appliance should be located out of traffi c and away from furniture and draperies.
A
D
D
A
B
C
NOTICE: Illustrations refl ect typical installations and are
FOR DESIGN PURPOSES ONLY. Illustrations/diagrams
are not drawn to scale. Actual installation may vary due to
individual design preference.
F
HEIR36
HEIR42
HEIR50
B
E
Note: Dimensions below refer to a framed wall on
which 1/2 inch wall sheathing has not been installed.
E
F
B
ABCDE F
Inches74-1/459-1/210526-1/223-1/229-3/4
Millimeters188615112667673597756
Inches78-9/1665-9/16 111-1/1628-5/823-1/232-13/16
Millimeters199516652821727597833
Inches84-1/473-9/16119-1/831-1/223-1/236-13/16
Millimeters214018683026800597935
Figure 5.1 Appliance Locations
Heatilator •
HEIR36, HEIR42, HEIR50 • 2285-900 Rev. D • 8/12
19
B. Constructing the Appliance Chase
A chase is a vertical box-like structure built to enclose the
gas appliance and/or its vent system. In cooler climates
the vent should be enclosed inside the chase.
NOTICE: Treatment of ceiling fi restops and wall shield
fi restops and construction of the chase may vary with the
type of building. These instructions are not substitutes
for the requirements of local building codes. Therefore,
you MUST check local building codes to determine the
requirements to these steps.
Chases should be constructed in the manner of all outside walls of the home to prevent cold air drafting problems. The chase should not break the outside building
envelope in any manner.
Walls, ceiling, base plate and cantilever fl oor of the chase
should be insulated. Vapor and air infi ltration barriers
should be installed in the chase as per regional codes for
the rest of the home. Additionally, in regions where cold
air infi ltration may be an issue, the inside surfaces may be
sheetrocked and taped for maximum air tightness.
To further prevent drafts, the wall shield and ceiling fi re-
stops should be caulked with caulk with a minimum of
300ºF continuous exposure rating to seal gaps. Gas
line holes and other openings should be caulked with
caulk with a minimum of 300ºF continuous exposure rating
or stuffed with unfaced insulation. If the appliance is being
installed on a cement surface, a layer of plywood may be
placed underneath to prevent conducting cold up into the
room.
C. Clearances
NOTICE: Install appliance on hard metal or wood surfaces
extending full width and depth. DO NOT install directly
on carpeting, vinyl, tile or any combustible material other
than wood.
WARNING! Risk of Fire! Maintain specifi ed air space
clearances to appliance and vent pipe:
• Insulation and other materials must be secured to prevent
accidental contact.
• The chase must be properly blocked to prevent blown
insulation or other combustibles from entering and
making contact with fi replace or chimney.
• Failure to maintain airspace may cause overheating and
a fi re.
HEIR36
A
E
F
B
C
D
G
J
I
(FROM APPLIANCE
OPENING TO CEILING)
H
* MINIMUM FRAMING DIMENSIONS
ABCDE F GHIJ
Rough
Opening
(Vent Pipe)
Inches10562459-1/2520
Millimeters25414226101511132102525914
Rough
Opening
(Height)
Rough
Opening
(Depth)
Rough
Opening
(Width)
Clearance
to Ceiling
Combustible
Floor
Combustible
Flooring
Behind
Appliance
Sides of
Appliance
Front of
Appliance
1136
HEIR42
Inches10612465-9/165201136
Millimeters25415496101665132102525914
Inches10652473-9/165201136
HEIR50
Millimeters25416516101868132102525914
* Adjust framing dimensions for interior sheathing (such as sheetrock)
WARNING! Risk of Fire! Comply with all minimum clearances as specifi ed. Framing or fi nishing material closer than
the minimums listed must be constructed entirely of noncombustible materials (i.e., steel studs, concrete board, etc).
When installing a mantel, provisions must be made
in order to secure the mantel to the adjacent framing
materials. For example, lintel brackets or lag bolts may
be considered for this purpose.
WARNING! Risk of Fire! Non-combustible hearth extension may be required when appliance is installed on combustible surface.
• Hearth extension must be non-combustible and
serves to protect combustible fl oors in front of appli-
ance. See Figure 5.11.
• The base of the fi replace may sit on a combustible sur-
face. See Figure 5.11. The area in front of the appliance must be protected by a non-combustible hearth
extension, unless the appliance is raised a minimum
of three inches above the combustible fl oor or hearth.
See Figure 5.11 and Figure 5.12.
NOTICE: DO NOT install a hearth that is greater than
one inch thick. Hearth will interfere with installation of
glass assembly . Total hearth height must not exceed one
inch from bottom of appliance when appliance is installed
directly on fl oor (including mortar, backer material, etc.)
If a hearth greater than one inch in thickness is desired,
the appliance must be raised by the equivalent height
to ensure that the hearth does not interfere with the
installation of the glass assembly required for fi replace
operation. See Figure 5.11.
Figure 5.12 Appliance Raised a Minimum of 3 Inches Above
Combustible Surface.
Non-Combustible Hearth Extension NOT REQUIRED.
HEIR36, HEIR42, HEIR50 • 2285-900 Rev. D • 8/12
23
6
Termination Locations
6
A. Vent Termination Minimum Clearances
WARNING
6 in. (minimum) up to 20 in.
Fire Risk.
Maintain vent clearance to combustibles as
specifi ed.
• DO NOT pack air space with insulation or other
materials.
Failure to keep insulation or other materials away
from vent pipe may cause overheating and fi re.
AB
152 mm/508 mm
20 in. and over0 in. minimum
Gas, Wood or Fuel Oil
Termination Cap
B
A *
18 in. minimum
457 mm
HORIZONTAL
OVERHANG
2 FT.
MIN.
GAS DIRECT VENT
TERMINATION CAP
Roof Pitch H (Min.) Ft.
Flat to 6/12...........................................................1.0*
Over 6/12 to 7/12 .................................................1.25*
Over 7/12 to 8/12 .................................................1.5*
Over 8/12 to 9/12 .................................................2.0*
Over 9/12 to 10/12 ...............................................2.5
Over 10/12 to 11/12 .............................................3.25
Over 11/12 to 12/12 .............................................4.0
Over 12/12 to 14/12 .............................................5.0
Over 14/12 to 16/12 .............................................6.0
Over 16/12 to 18/12 .............................................7.0
Over 18/12 to 20/12 .............................................7.5
Over 20/12 to 21/12 .............................................8.0
* 3 foot minimum in snow regions
Figure 6.1 Minimum Height From Roof To Lowest Discharge
Opening
20 INCHES MIN.
LOWEST
DISCHARGE
OPENING
H (MIN.) - MINIMUM HEIGHT FROM ROOF
TO LOWEST DISCHARGE OPENING
X
12
ROOF PITCH
IS X/ 12
VERTICAL
WALL
Gas
Termination
Cap **
If using decorative cap cover(s), this distance may need to be
*
increased. Refer to the installation instruc tions supplied with the
decorative cap cover.
In a staggered installation with both gas and wood or fuel oil
**
terminations, the wood or fuel oil termination cap must be
higher than the gas termination cap.
Figure 6.2 Staggered Termination Caps
NOTICE: HEIR50 Models Only
Horizontal vent terminations are NOT approved for
installation with vinyl siding or vinyl soffi ts. Permanent
damage to vinyl siding or vinyl soffi ts may occur.
NOTICE: HEIR36 and HEIR42 Only:
Horizontal vent terminations ARE approved for installation
with vinyl siding and/or vinyl soffi ts provided the VPK-DV
(vinyl protector kit) is installed. Permanent damage to vinyl
siding or vinyl soffi ts may occur.
A = 12 inches.................clearances above grade, veranda,
porch, deck or balcony
12 inches.................clearance to window or door that may
B =
be opened, or to permanently closed
window
C = 18 inches.................clearance below an unventilated/
ventilated soffi t with non-vinyl siding
= 18 inches .................
clearance below an unventilated/ventilated soffi t with vinyl siding. Requires
a vinyl protector kit (VPK-DV). HEIR50
is not approved for use with vinyl siding or vinyl soffi ts.
= 42
inches .................clearance below a vinyl soffi t with non-
vinyl siding. HEIR50 is not approved
for use with vinyl siding or vinyl soffi ts.
= 42 inches .................clearance below a vinyl soffi t with vinyl
siding. Requires a vinyl protector kit
(VPK-DV). HEIR50 is not approved
for use with vinyl siding or vinyl soffi ts.
D = 6 inches...................clearance to outside corner
E = 6 inches...................clearance to inside corner
F = 3 ft. (Canada) ..........not to be installed above a gas me-
ter/regulator assembly within 3 feet
horizontally from the center-line of the
regulator
G = 3 ft ...........................clearance to gas service regulator vent
outlet
H =
12 inches.................clearance to non-mechanical (unpow-
ered) air supply inlet, combustion air
inlet or direct-vent termination
i = 3 ft. (U.S.A.)
6 ft. (Canada) ...........clearance to a mechanical (powered)
air supply inlet
All mechanical air intakes within 10 feet of a termination cap must
be a minimum of 3 feet below termination.
J = 7 ft. ......................... On public property: clearance above
paved sidewalk or a paved driveway.
A vent shall not terminate directly above a sidewalk or paved
driveway which is located between two single family dwellings and
serves both dwellings.
K = 6 inches................. clearance from sides of electrical
service
L = 12 inches................ clearance above electrical service
Location of the vent termination must not interfere with access to the
electrical service.
M =
24 inches .......clearance under veranda, porch, deck, balcony
or overhang
42
inches ..... vinyl or composite overhang
Permitted when veranda, porch, deck or balcony is fully open on a
minimum of 2 sides beneath the fl oor.
Figure 6.3 Minimum Clearances for Termination
O
N
P
R
Q
H or i
V
X
H
V
V
H
E
V
V
A
V
K
V
Electrical
Service
V
Covered Alcove Applications
(Spaces open only on one side and with an overhang)
HEIR50 is not approved for use with vinyl siding or vinyl soffi ts.
N = 6 inches ........non-vinyl sidewalls
12 inches ......vinyl sidewalls
O = 18 inches .......clearance below an unventilated/ventilated soffi t
with non-vinyl siding
= 18 inches ......
clearance below an unventilated/ventilated soffi t
with vinyl siding. Requires a vinyl protector kit (VPK-DV).
= 42
inches ......clearance below a vinyl soffi t with non-vinyl siding
= 42 inches ......clearance below a vinyl soffi t with vinyl siding.
Requires a vinyl protector kit (VPK-DV).
P = 8 ft.
Q
MIN
1 cap3 feet 2 x Q
2 caps6 feet 1 x Q
3 caps9 feet2/3 x Q
4 caps12 feet1/2 x Q
Q
= # termination caps x 3 R
MIN
Measure vertical clearances from this surface.
Measure horizontal clearances from this surface.
= (2 / # termination caps) x Q
MAX
R
MAX
ACTUAL
ACTUAL
ACTUAL
ACTUAL
ACTUAL
CAUTION! Risk of Burns! Termination caps are HOT, consider proximity to doors, traffi c areas or where people may pass
or gather (sidewalk, deck, patio, etc.). Listed cap shields avail-
able. Contact your dealer.
• Local codes or regulations may require different clearances.
• Vent system termination is NOT permitted in screened
porches.
• Vent system termination is permitted in porch areas with two
or more sides open.
• Hearth & Home Technologies assumes no responsibility for
the improper performance of the appliance when the venting
system does not meet these requirements.
• Vinyl protection kits are required for use with vinyl siding.
L
K
V
C
Heatilator •
HEIR36, HEIR42, HEIR50 • 2285-900 Rev. D • 8/12
25
7
Vent Information and Diagrams
7
A. Approved Pipe
This appliance is approved for use with Hearth & Home
Technologies DVP venting systems. Refer to Section
16.B for vent component information.
DO NOT mix pipe, fi ttings or joining methods from differ-
ent manufacturers.
The pipe is tested to be run inside an enclosed wall.
There is no requirement for inspection openings at each
joint within the wall.
WARNING! Risk of Fire or Asphyxiation. This appliance requires a separate vent. DO NOT vent to a pipe
serving a separate solid fuel burning appliance.
B. Vent Table Key
The abbreviations listed in this vent table key are used in
the vent diagrams.
SymbolDescription
V
V
H
H
First section (closest to appliance) of vertical length
1
Second section of vertical length
2
First section (closest to appliance) of horizontal length
1
Subsequent sections of horizontal length
2
C. Use of Elbows
Diagonal runs have both vertical and horizontal vent aspects when calculating the effects. Use the rise for the
vertical aspect and the run for the horizontal aspect (see
Figure 7.1).
Two 45º elbows may be used in place of one 90º elbow.
On 45º runs, one foot of diagonal is equal to 8-1/2 in. (216
mm) horizontal run and 8-1/2 in. (216 mm) vertical run. A
length of straight pipe is allowed between two 45º elbows
(see Figure 7.1).
Vertical
12 in.
8-1/2 in.
8-1/2 in.
D. Measuring Standards
Vertical and horizontal measurements listed in the vent
diagrams were made using the following standards.
• Pipe measurements are shown using the effective length
of pipe (see Figure 7.2).
• Horizontal terminations are measured to the outside
mounting surface (fl ange of termination cap) (see Figure
6.3).
• Vertical terminations are measured to bottom of
termination cap.
• Horizontal pipe installed level with no rise.
Effective Length
InchesMillimeters
Effective
Height/Length
DVP12A 3 to 12 76 to 305
DVP12MI 3 to 12 76 to 305
DVP24MI 3 to 24 76 to 610
Figure 7.2 DVP Pipe Effective Length
Pipe
DVP44102
DVP66152
DVP1212305
DVP2424610
DVP3636914
DVP48481219
DVP6A3 to 676 to 152
E. Vent Diagrams
WARNING! Risk of Fire. This appliance requires a minimum of 24 inches of vertical venting before attaching any
elbow to the appliance. DO NOT attach elbow directly to
the appliance.
General Rules:
• This appliance is approved for use with Hearth & Home
Technologies DVP venting systems ONLY.
• When penetrating a combustible wall, a wall shield
fi restop must be installed.
• When penetrating a combustible ceiling, a ceiling fi restop
must be installed.
• This appliance requires a minimum of 24 inches of vertical pipe attached directly to the appliance starting collar
before attaching a 90 degree or 45 degree elbow.
Fire Risk. Explosion Risk.
Do NOT pack insulation or other combustibles between ceiling fi restops.
• ALWAYS maintain specifi ed clearances around venting and fi restop systems.
• Install wall shield and ceiling fi restops as specifi ed.
Failure to keep insulation or other material away from vent pipe may cause fi re.
WARNING
One Elbow
Note: Flue restrictor is permit-
ted ONLY on 30 ft. minimum
vertical runs with no elbows.
H
WARNING! Risk of Fire!
• HEIR36(NG/LP), HEIR42(NG/LP) and HEIR50(NG/LP) models
require a minimum of 24 inches of vertical venting before attaching
any elbow to the appliance.
DO NOT attach elbow directly to the appliance.
V
1
1
HEIR36 (NG/LP), HEIR42 (NG/LP),
HEIR50 (NG/LP)
V
MinimumH1 Maximum
1
2 ft610 mm7 in*178 mm
3 ft914 mm2 ft610 mm
4 ft1.2 m4 ft1.2 m
5 ft1.5 m9 ft2.7 m
6 ft1.8 m12 ft3.7 m
7 ft2.1 m14 ft4.3 m
10 ft3.0 m20 ft6.1 m
20 ft6.1 m40 ft12.2 m
After V
= 6 ft then H1 = 2 x V ft Maximum
1
V1 + H1 = 60 ft Maximum
*when used with approved termination caps
Figure 7.3
Heatilator •
HEIR36, HEIR42, HEIR50 • 2285-900 Rev. D • 8/12
27
Two Elbows
Note: Flue restrictor is permit-
ted ONLY on 30 ft. minimum
vertical runs with no elbows.
H
2
WARNING! Risk of Fire!
• HEIR36(NG/LP), HEIR42(NG/LP) and HEIR50(NG/LP) models
require a minimum of 36 inches of vertical venting before attaching
any elbow to the appliance for the venting confi guration in Figure 7.4.
DO NOT attach elbow directly to the appliance.
V
H
1
1
INSTALLED
HORIZONTALLY
HEIR36 (NG/LP), HEIR42 (NG/LP),
HEIR50 (NG/LP)
V
Minimum
1
3 ft914 mm18 in457 mm
4 ft1.2 m3 ft914 mm
5 ft1.5 m7 ft2.1 m
6 ft1.8 m10 ft3.0 m
7 ft2.1 m14 ft4.3 m
8 ft2.4 m16 ft4.9 m
9 ft2.7 m18 ft5.5 m
1. Top Vent - Horizontal Termination - (continued)
Three Elbows
Note: Flue restrictor is permit-
ted ONLY on 30 ft. minimum
vertical runs with no elbows.
WARNING! Risk of Fire!
• HEIR36(NG/LP), HEIR42(NG/LP) and HEIR50(NG/LP) models
require a minimum of 24 inches of vertical venting before attaching
any elbow to the appliance.
DO NOT attach elbow directly to the appliance.
H
2
V
2
V
H
1
1
HEIR36 (NG/LP), HEIR42 (NG/LP), HEIR50 (NG/LP)
V
1
2 ft610 mm7 in178 mm*H
H
1
V2 H
2
Max = 2 X V
2
3 ft914 mm2 ft610 mm*H2 Max = 2 X V
4 ft1.2 m4 ft1.2 m*H2 Max = 2 X V
5 ft 1.5 m9 ft2.7 m*H2 Max = 2 X V
6 ft1.8 m12 ft3.7 m*H2 Max = 2 X V
7 ft2.1 m14 ft4.3 m*H2 Max = 2 X V
10 ft 3.0 m20 ft6.1 m*H2 Max = 2 X V
V1 + H1 must be adhered to.
* V2 has no specifi c restrictions EXCEPT,
H
= 2 x Vt and V
t max
total
+ H
cannot exceed 60 ft Maximum
total
2
2
2
2
2
2
2
Figure 7.5
Heatilator •
HEIR36, HEIR42, HEIR50 • 2285-900 Rev. D • 8/12
29
2. Top Vent - Vertical Termination
No Elbow
Note: Flue restrictor is permit-
ted ONLY on 30 ft. minimum
vertical runs with no elbows.
ted ONLY on 30 ft. minimum
vertical runs with no elbows.
V
2
WARNING! Risk of Fire!
• HEIR36(NG/LP), HEIR42(NG/LP) and HEIR50(NG/LP) models
require a minimum of 24 inches of vertical venting before attaching
any elbow to the appliance.
2. Top Vent - Vertical Termination - (continued)
Three Elbows
Note: Flue restrictor is permit-
ted ONLY on 30 ft. minimum
vertical runs with no elbows.
V
2
WARNING! Risk of Fire!
• HEIR36(NG/LP), HEIR42(NG/LP) and HEIR50(NG/LP)
models require a minimum of 24 inches of vertical venting
before attaching any elbow to the appliance.
DO NOT attach elbow directly to the appliance.
HEIR36 (NG/LP), HEIR42 (NG/LP), HEIR50 (NG/LP)
V
1
2 ft610 mm****7 in178 mm
3 ft914 mm****2 ft610 mm
4 ft1.2 m****4 ft1.2 m
5 ft 1.5 m****8 ft2.4 m
6 ft1.8 m****12 ft3.7 m
7 ft2.1 m****14 ft4.3 m
This section provides specifi c detail for installation of
HEIR36, HEIR42, and HEIR50 models with approved
power vent kits. Follow instructions included with the
PVK-80 or PVI-SLP power vent kits.
See Table 7.1 below for approved Power Venting options
for HEIR models.
WARNING! Risk of Fire! Use ONLY Hearth & Home
Technologies-approved power venting systems with this
appliance. Use of power venting systems not approved
by Hearth & Home Technologies may cause fi replace to
overheat.
The power vent draft fl ow must be adjusted and set per
the specifi cations in Table 7.2. Refer to the instructions
provided with the PVK-80 and PVI-SLP for more specifi c
information.
PVK-80: The exhaust control lever reduces the draft as it
is opened. Open the exhaust control lever to FULL OPEN.
See Figure 7.10. Secure the exhaust control lever to the
power vent housing with the sheet metal screw.
PVI-SLP: The baffl e adjustment is measured using the
holes on the indicator bar of the PVI-SLP baffl e. This bar
raises as the baffl e is opened and lowers as the baffl e is
closed. Adjust the baffl e by turning the screw located in
the motor enclosure. See Figure 7.11 and 7.12.
EXHAUST CONTROL LEVER
Figure 7.10 PVK-80 Control Lever Adjustment - Open
INDICATOR BAR
ADJUSTMENT BOLT
Figure 7.11 Baffl e Adjustment Location - PVI-SLP
INDICATOR BAR
ADJUSTMENT HOLES
WARNING! Risk of Explosion! Follow instructions to
set draft fl ow. Incorrect setting may impair burner perfor-
mance and/or cause delayed ignition.
PVK-80
Exhaust Control
Lever
HEIR36FULL OPEN3 Holes Visible
HEIR42FULL OPEN 3 Holes Visible
HEIR50FULL OPEN 3 Holes Visible
Table 7.2
PVI-SLP
Baffl e Adjustment
Setting
Heatilator •
HEIR36, HEIR42, HEIR50 • 2285-900 Rev. D • 8/12
Figure 7.12 Baffl e Adjustment - PVI-SLP
33
8
Vent Clearances and Framing
8
A. Pipe Clearances to Combustibles
WARNING! Risk of Fire! Maintain air space clearance to
vent. DO NOT pack insulation or other combustibles:
• Between ceiling fi restops
• Between wall shield fi restops
• Around vent system
Failure to keep insulation or other material away from
vent pipe may cause overheating and fi re.
Note: Heat shields MUST overlap by a minimum of 1-1/2 in. (38 mm).
DVP heat shield - designed to be used on a wall 4 in. to 7-1/4 in. (102 mm to 184
mm) thick.
,f wall thickness is less than 4 in. the e[isting heat shields must be field trimmed. ,f
wall thickness is greater than 7-1/4 in. a DVP-HSM-B will be required.
,f wall thickness is less than 4-3/8 the e[isting heat shields must be field trimmed.
,f wall thickness is greater than 7-/8 in. a DVP-HSM-B will be required.
(DVP Pipe Shown)
3 in. (76 mm)
top clearance
1 in. (2 mm)
clearance around
vertical sections
Heat
Shield
3 in. (76 mm)
top clearance *
Heat
Shield
Non-Combustible Wall Penetration
If the hole being penetrated is surrounded by non-combustible materials such as concrete, a hole with diameter
one inch greater than the pipe is acceptable.
Whenever a non-combustible wall is penetrated, the wall
shield fi restop is only required on one side and no heat
shield is necessary.
DO NOT PACK WITH
INSULATION OR OTHER
MATERIAL
10 in.
12 in.
B
1 in. (2 mm)
WALL
clearance
bottom & sides
Wall
Shield
Firestop
Figure 8.1 Horizontal Venting Clearances To Combustible
Materials
B. Wall Penetration Framing
Combustible Wall Penetration
Whenever a combustible wall is penetrated, you must
frame a hole for the wall shield fi restop(s). The wall shield fi restop maintains minimum clearances and prevents cold
air infi ltration.
• The opening must be framed on all four sides using the
same size framing materials as those used in the wall
construction.
• DVP pipe - A wall shield fi restop is required on one side
only on interior walls. If your local inspector requires a
wall shield fi restop on both sides, then both wall shield fi restops must have a heat shield (refer to Section
16.B.) attached to them.
• See Section 10.H. for information for regarding the installation of a horizontal termination cap.
A*
MODELA*B
HEIR36 74-3/16 in.73-3/16 in.
HEIR42 79-3/16 in.78-3/16 in.
HEIR5083-3/16 in.82-3/16 in.
* Shows center of vent framing hole with minimum vertical for top venting. The
center of the hole is one (1) in. (25.4 mm) above the center of the horizontal
vent pipe.
A ceiling fi restop MUST be used between
fl oors and attics.
• DVP pipe only - Frame an opening 10 in.
by 10 in. (254 mm by 254 mm) whenever
the vent penetrates a ceiling/fl oor (see
Figure 8.3).
• Frame the area with the same sized lumber
as used in ceiling/fl oor joist.
• The ceiling fi restop may be installed above or
below the ceiling joists when installed with a
attic insulation shield. It must be under joists
between fl oors that are not insulated. Refer
to Figure 8.4.
• Secure with three fasteners on each side.
WARNING! Risk of Fire! DO NOT pack insu-
lation around the vent. Insulation must be kept
back from the pipe to prevent overheating.
ATTIC ABOVE
A
A
Figure 8.3 Installing Ceiling Firestop
INSTALL ATTIC INSULATION SHIELDS
BEFORE OR AFTER INSTALLATION OF VENT SYSTEM
3 FASTENERS
PIPE
DVP
PER SIDE
A
10 in. (254 mm)
Heatilator •
CEILING FIRESTOP
INSTALLED BELOW CEILING
Figure 8.4 Installing the Attic Shield
HEIR36, HEIR42, HEIR50 • 2285-900 Rev. D • 8/12
CEILING FIRESTOP
INSTALLED ABOVE CEILING
35
D. Install Attic Insulation Shield
WARNING! Fire Risk. DO NOT allow loose materials or
insulation to touch vent. Hearth & Home Technologies
Inc. requires the use of an attic shield.
The National Fuel Gas Code ANSI Z223.1 and NFPA 54
requires an attic shield constructed of 26 gauge minimum
metal that extends at least 2 in. (51 mm) above insulation.
Attic shields must meet specifi ed clearance and be se-
cured in place.
Flat Ceiling Installation
• Remove one shield from box.
NOTICE: Cut previously installed batt insulation to make
room for the attic insulation shield.
• Wrap shield around pipe if pipe is already installed in
area to be insulated.
• Match the three holes in each side and fasten with three
screws to form a tube.
• Bend three tabs on the bottom of the shield outward to
allow attachment to the ceiling fi restop.
• Bend the remaining bottom tabs inward 90º to maintain
the air space between the pipe and the shield. Set the
shield on the ceiling fi restop and attach to the fi restop.
• Bend all tabs inward 90º around the top of the shield.
These tabs must be used to prevent blown insulation
from getting between the shield and vent pipe, and to
maintain air space clearance.
Vaulted Ceiling Installation
• Remove one shield from box.
NOTICE: Cut previously installed batt insulation to make
room for the attic insulation shield.
• Cut the attic insulation shield (if application is for vaulted
ceiling) to fi t your ceiling pitch. Snip cut edge to recreate
1 in. bend tabs all the way around the bottom.
• Wrap shield around pipe if pipe is already installed in
area to be insulated.
• Match the three holes in each side and fasten with three
screws to form a tube.
• Bend three tabs on the bottom of the shield outward to
allow attachment to the ceiling fi restop.
• Bend the remaining bottom tabs inward 90º to maintain
the air space between the pipe and the shield. Set the
shield on the ceiling fi restop and attach to the fi restop.
• Bend all tabs inward 90º around the top of the shield.
These tabs must be used to prevent blown insulation
from getting between the shield and vent pipe, and to
maintain air space clearance.
BEND ALL TABS INWARD 90°
TO MAINTAIN CLEARANCE
AND PREVENT INSULATION
FROM FALLING INSIDE
BEND 3 TABS
OUTWARD TO
FASTEN TO CEILING
FIRESTOP-BEND
REMAINING TABS
INWARD 90 DEGREES
TO MAINTAIN
INSERT 3
SCREWS
Figure 8.5 Attic Insulation Shield
CLEARANCE
E. Installing the Optional Heat-Zone® Gas
Kit
• Locate the Heat-Zone® ports on the left and right sides of
the appliance. See Figure 8.6. Remove the knockouts
from the appliance with a tin snips.
• Center the duct collar around the exposed hole and
attach it to the appliance with 3 screws. Note: Do this
BEFORE fi nal positioning of the appliance.
• Determine the location for the air register/fan housing
assembly.
Reference the Heat-Zone® Gas Kit instructions for the
remaining installation steps.
CAUTION! Risk of Cuts, Abrasions or Flying Debris.
SEAL CAP
Wear protective gloves and safety glasses during installation. Sheet metal edges are sharp.
NOTICE: This appliance is top vented ONLY.
1. Remove shrink wrap from appliance. Figure 9.1 shows
the shipping location of the seal cap and heat shields
(Section 9), splatter guard and fi nishing templates
(Section 13), and the lava rock and logs (Section 14).
2. Remove seal cap from top of appliance by removing
one screw, which is included, to prevent construction
material from getting into appliance. Remove seal cap
when pipe installation phase begins. See Figure 9.2.
3. Ensure gasket seal is in place prior to installing vent
pipe sections. Gasket is installed at the factory.
Figure 9.2 Seal Cap and Gasket Location
GASKET
SPLATTER GUARD
HEAT SHIELDS
SEAL CAP
LOGS
FINISHING
TEMPLATES
(NOT SHOWN)
LAVA ROCK
Figure 9.1 Shipping Location of Components
Heatilator •
HEIR36, HEIR42, HEIR50 • 2285-900 Rev. D • 8/12
37
B. Securing and Leveling the Appliance
WARNING! Risk of Fire! Prevent contact with:
• Sagging or loose insulation
• Insulation backing or plastic
• Framing and other combustible materials
Block openings into the chase to prevent entry of blown-
in insulation. Make sure insulation and other materials
are secured.
DO NOT notch the framing around the appliance
standoffs.
Failure to maintain air space clearance may cause
overheating and fi re.
Nailing tabs are provided on the appliance and on the heat
shields to secure the appliance to the framing members.
See Figure 9.3 and Figure 9.5 for location of nailing tabs
in shipping position.
• Bend out side nailing tabs 90 degrees. See Figure 9.4.
• Place the appliance into position.
• Keep side nailing tabs fl ush with the framing.
• Level the appliance from side to side and front to back.
• Shim the appliance as necessary. It is acceptable to use
wood shims underneath the appliance.
• Position and install heat shields by securing two screws
in each heat shield. See Figure 9.1 for shipping location
of heat shields. The heat shield screws can be found
pre-installed on the top of the appliance.
• Bend the top header heat shields upward to position
them vertically and bend out the two nailing tabs on the
top of each header heat shield. Secure to framing. See
Figure 9.5.
• Secure the appliance to the framing by using nails or
screws through the nailing tabs.
• Secure the appliance to the fl oor by inserting two screws
through the pilot holes at the bottom of the appliance.
Figure 9.3 Side Nailing Tab in Shipping Position
Figure 9.4 Nailing Tab Bent Out for Installation
HEAT SHIELD NAILING
TAB IN SHIPPING
POSITION
38
Figure 9.5. Heat Shields and Nailing Tabs in Installation Position
• Facing materials must be installed properly to prevent
fi re.
• No materials may be substituted without authorization
by Hearth & Home Technologies.
• The fi nishing templates are shipped fastened to the top
surround. Remove fi nishing templates prior to installing
non-combustible board.
• Remove non-combustible facing pieces from back of
appliance. See Figure 9.6.
• Install non-combustible facing material to the appliance
using the screws supplied in the manual bag assembly .
• Center and attach two top panels to the framing
members. See Figure 9.7.
• Attach left and right side panels to framing members.
• Use fasteners from fastener packet (in manual bag) for
screws that secure to the fi replace. See Figure 9.7.
• Use drywall screws or nails to secure the perimeter of the
non-combustible facing materials to the wood framing.
See Figure 9.7.
• Use a wet or dry towel or soft brush to remove dust or
dirt from facing material.
• See Section 13 for fi nishing materials guidelines.
PERIMETER:
SECURE TO FRAMING WITH
DRYWALL SCREWS OR NAILS
(NOT INCLUDED)
INTERIOR:
SECURE WITH
SELF-TAPPING SCREWS
(IN MANUAL BAG ASSEMBLY)
Figure 9.6 Shipping Location of Non-Combustible Board
Heatilator •
HEIR36, HEIR42, HEIR50 • 2285-900 Rev. D • 8/12
Figure 9.7 Installing Non-Combustible Facing Material
39
10
10
Lances
Installing Vent Pipe (DVP Pipe)
A. Assemble Vent Sections
Attach Vent to the Firebox Assembly
Note: The end of the pipe sections with the lanced tabs will face
toward the appliance.
Attach the fi rst pipe section to the starting collar:
• Lanced pipe end of the starting collar.
• Inner pipe over inner collar.
• Push the pipe section until all lanced tabs snap in place.
• Lightly tug on pipe to confi rm it has locked.
Commercial, Multi-family (Multi-level exceeding two stories), or High-Rise Applications
All outer pipe joints must be sealed with high temperature
silicone (300ºF minimum continuous exposure rating), including the slip section that connects directly to the horizontal termination cap.
• Apply a bead of silicone sealant (300ºF minimum con-
tinuous exposure rating) inside the female outer pipe
joint prior to joining sections. See Figure 10.1.
• Only outer pipes need to be sealed. All unit collar, pipe,
slip section, elbow and cap outer fl ues shall be sealed
in this manner, unless otherwise stated.
WARNING! Risk of Fire or Explosion! DO NOT break
silicone seals on slip sections. Use care when removing termination cap from slip pipe. If slip section seals
are broken during removal of the termination cap, vent
may leak.
Assemble Pipe Sections
Per Figure 10.2:
• Start the inner pipe on the lanced end of section A into
the fl ared end of section B.
• Start the outer pipe of section A over the outer pipe of
section B.
• Once both vents sections are started, push fi rmly until
all lanced tabs lock into place.
• Lightly tug on the pipe to confi rm the tabs have locked.
It is acceptable to use screws no longer than 1/2 in. (13
mm) to hold outer pipe sections together. If predrilling holes,
DO NOT penetrate inner pipe.
For 90º and 45º elbows that are changing the vent direction
from horizontal to vertical, one screw minimum should be
put in the outer fl ue at the horizontal elbow joint to prevent
the elbow from rotating. Use screws no longer than 1/2
in. (13 mm). If predrilling screw holes, DO NOT penetrate
inner pipe.
Figure 10.1 High Temperature Silicone Sealant
A
Lances
B
Figure 10.2
Note: Make sure that the seams are not aligned to prevent
• Vertical runs of DVP pipe must be supported every 8 ft.
(2.44 m) after the 25 ft. (7.62 m) maximum unsupported
rise.
• Horizontal sections must be supported every 5 feet
(1.52 m).
• Vent supports or plumbers strap (spaced 120º apart)
may be used to support vent sections. See Figures 10.5
and 10.6.
• Wall shield fi restops may be used to provide horizontal
support to vent sections.
WARNING! Risk of Fire, Explosion or Asphyxiation!
Improper support may allow vent to sag and separate.
Use vent run supports and connect vent sections per installation instructions. DO NOT allow vent to sag below
connection point to appliance.
C. Disassemble Vent Sections
• Rotate either section (see Figure 10.7) so the seams on
both pipe sections are aligned as shown in Figure 10.8.
• Pull carefully to separate the pieces of pipe.
Figure 10.7 Rotate Seams for Disassembly
120º
Figure 10.5 Securing Vertical Pipe Sections
120º
Figure 10.8 Align and Disassemble Vent Sections
Figure 10.6 Securing Horizontal Pipe Sections
Heatilator •
HEIR36, HEIR42, HEIR50 • 2285-900 Rev. D • 8/12
41
D. Install Metal Roof Flashing
Figure 10.11 Assembling the Storm Collar
Figure 10.12 Assembling the Storm Collar Around the Pipe
Figure 10.10
• See minimum vent heights for various pitched roofs
(Figure 10.9) to determine the length of pipe to extend
through the roof.
• Slide the roof fl ashing over the pipe sections extending
through the roof as shown in Figure 10.10.
HORIZONTAL
OVERHANG
CAULK
2 FT.
MIN.
GAS DIRECT VENT
TERMINATION CAP
Roof Pitch H (Min.) Ft.
Flat to 6/12........................................1.0*
Over 6/12 to 7/12 ............................1.25*
Over 7/12 to 8/12 ..............................1.5*
Over 8/12 to 9/12 ..............................2.0*
Over 9/12 to 10/12 ............................. 2.5
Over 10/12 to 11/12 ......................... 3.25
Over 11/12 to 12/12 ........................... 4.0
Over 12/12 to 14/12 ........................... 5.0
Over 14/12 to 16/12 ........................... 6.0
Over 16/12 to 18/12 ........................... 7.0
Over 18/12 to 20/12 ........................... 7.5
Over 20/12 to 21/12 ........................... 8.0
20 INCHES MIN.
LOWEST
DISCHARGE
OPENING
X
12
ROOF PITCH
H (MIN.) - MINIMUM HEIGHT FROM ROOF
TO LOWEST DISCHARGE OPENING
* 3 foot minimum in snow regions
VERTICAL
WALL
IS X/ 12
Figure 10.10
E. Assemble and Install Storm Collar
CAUTION! Risk of Cuts, Abrasions or Flying Debris.
Wear protective gloves and safety glasses during installation. Sheet metal edges are sharp.
• Connect both halves of the storm collar with two screws
(see Figure 10.11).
• Wrap the storm collar around the exposed pipe section
closest to the roof and align brackets. Insert a bolt
(provided) through the brackets and tighten the nut to
complete the storm collar assembly . Make sure the collar
is tight against the pipe section.
• Slide the assembled storm collar down the pipe section
until it rests on the roof fl ashing (see Figure 10.12).
• Caulk around the top of the storm collar (see Figure 10.13).
Figure 10.9 Minimum Height From Roof To Lowest Discharge
Opening
NOTICE: Failure to properly caulk the roof fl ashing and
pipe seams may permit entry of water.
• Caulk the gap between the roof fl ashing and the outside
diameter of the pipe.
• Caulk the perimeter of the fl ashing where it contacts the
roof surface. See Figure 10.10.
• Caulk the overlap seam of any exposed pipe sections
that are located above the roof line.
Figure 10.12 Assembling the Storm Collar Around the Pipe
Figure 10.13
F. Install Vertical Termination Cap
• Attach the vertical termination cap by sliding the inner
collar of the cap into the inner fl ue of the pipe section
while placing the outer collar of the cap over the outer
fl ue of the pipe section.
• Secure the cap by driving three self-tapping screws
(supplied) through the pilot holes in the outer collar of
the cap into the outer fl ue of the pipe (see Figure 10.13).
TERMINATION CAP
(1 of 3)
STORM
COLLAR
SCREWS
CAULK
Figure 10.13
G. Heat Shield Requirements for Horizontal
Termination
WARNING! Risk of Fire! To prevent overheating and fi re,
heat shields must extend through the entire wall thickness.
• DO NOT remove the heat shields attached to the
wall shield fi restop and the horizontal termination cap
shown in Figure 10.14.
• Heat shields must overlap 1-1/2 in. (38 mm) mini-
mum.
There are two sections of the heat shield. One section
is factory-attached to the wall shield fi restop. The other
section is factory-attached to the cap. See Figure 10.20.
If the wall thickness does not allow the required 1-1/2 in.
(38 mm) heat shield overlap when installed, an extended
heat shield must be used.
• If the wall thickness is less than 4 in./102 mm (DVP),
the heat shields on the cap and wall shield fi restop
must be trimmed. A minimum 1-1/2 in. (38 mm) overlap
MUST be maintained.
• Use an extended heat shield if the fi nished wall thickness
is greater than 7-1/4 in. (184 mm).
Heatilator •
HEIR36, HEIR42, HEIR50 • 2285-900 Rev. D • 8/12
• The extended heat shield may need to be cut to length
maintaining suffi cient length for a 1-1/2 in. (38 mm)
overlap between heat shields.
• Attach the extended heat shield to either of the existing
heat shields using the screws supplied with the extended
heat shield. Refer to vent components diagrams in the
back of this manual.
• Rest the small leg on the extended heat shield on top
of the pipe section to properly space it from the pipe
section.
Important Notice: Heat shields may not be fi eld constructed.
H. Install Horizontal Termination Cap
WARNING! Risk of Fire! The telescoping fl ue section of
the termination cap MUST be used when connecting vent.
• 1-1/2 (38 mm) minimum overlap of fl ue telescoping
section is required.
Failure to maintain overlap may cause overheating and
fi re.
• Vent termination must not be recessed in the wall. Siding
may be brought to the edge of the cap base.
• Flash and seal as appropriate for siding material at
outside edges of cap.
• When installing a horizontal termination cap, follow
the cap location guidelines as prescribed by current
ANSI Z223.1 and CAN/CGA-B149 installation codes
and refer to Section 6 of this manual.
CAUTION! Risk of Burns! Local codes may require installation of a cap shield to prevent anything or anyone
from touching the hot cap.
NOTICE: For certain exposures which require superior
resistance to wind-driven rain penetration, a fl ashing kit is
available. When penetrating a brick wall, a brick extension
kit is available for framing the brick.
Note: When using termination caps with factory-supplied
heat shield attached, no additional wall shield fi restop is
required on the exterior side of a combustible wall.
HEAT SHIELD OR
EXTENDED
WALL SHIELD
FIRESTOP
INNER VENT
OUTER VENT
VENT DEPTH FROM BACK OF APPLIANCE TO
OUTSIDE SURFACE OF EXTERIOR WALL
(SEE CHART BELOW)
Figure 10.14 Venting Through the Wall
HEAT SHIELD
SLIP SECTION
CAN BE EXTENDED
INTERIOR
HEAT SHIELD
1-1/2 IN. (38 MM) MIN.
OVERLAP
SHEATHING
EXTERIOR
43
11
11
Gas Information
A. Fuel Conversion
• Make sure the appliance is compatible with available gas
types.
• Conversions must be made by a qualified service
technician using Hearth & Home T echnologies specifi ed
and approved parts.
• Gas line sizing requirements will be determined in ANSI
Z223.1 National Fuel Gas Code in the USA and CAN/
CGA B149 in Canada.
• Pressure requirements are:
Gas PressureNatural GasPropane
Minimum inlet pressure5.0 in. w.c.11.0 in. w.c.
Maximum inlet pressure10.0 in. w.c.13.0 in. w.c.
Manifold pressure3.5 in. w.c.10.0 in. w.c.
WARNING! Risk of Fire or Explosion! High pressure
will damage valve. Low pressure may cause explosion.
• Verify inlet pressures. Verify minimum pressures when
other household gas appliances are operating.
• Install regulator upstream of valve if line pressure is
greater than 1/2 psig.
WARNING
Fire Risk.
Explosion Hazard.
High pressure will damage valve.
• Disconnect gas supply piping BEFORE
pressure testing gas line at test pressures
above 1/2 psig.
• Close the manual shutoff valve BEFORE
pressure testing gas line at test pressures
equal to or less than 1/2 psig.
Note: Have the gas supply line installed in accordance with
local codes, if any. If not, follow ANSI 223.1. Installation
should be done by a qualifi ed installer approved and/or
licensed as required by the locality. (In the Commonwealth
of Massachusetts installation must be performed by a
licensed plumber or gas fi tter).
Note: A listed (and Commonwealth of Massachusetts approved) 1/2 in. (13 mm) T-handle manual shut-off valve
and fl exible gas connector are connected to the 1/2 in. (13
mm) control valve inlet.
• If substituting for these components, please consult
local codes for compliance.
C. Gas Connection
• Refer to Reference Section 16 for location of gas line
access in appliance.
• Gas line may be run through knockout(s) provided.
• The gap bet ween supply piping and gas access hole
may be caulked with caulk with a minimum of 300 ºF
continuous exposure rating or stuffed with noncombustible, unfaced insulation to prevent cold air
infi ltration.
• Ensure that gas line does not come in contact with outer
wrap of the appliance. Follow local codes.
• Pipe incoming gas line into valve compartment.
• Connect incoming gas line to the 1/2 in. (13 mm)
connection on manual shutoff valve.
WARNING! Risk of Fire or Explosion! Support control
when attaching pipe to prevent bending gas line.
• A small amount of air will be in the gas supply lines.
WARNING! Risk of Fire or Explosion! Gas build-up dur ing line purge could ignite.
• Purge should be performed by qualified service
technician.
• Ensure adequate ventilation.
• Ensure there are no ignition sources such as sparks
or open fl ames.
Light the appliance. It will take a short time for air to purge
from lines. When purging is complete the appliance will
light and operate normally.
WARNING! Risk of Fire, Explosion or Asphyxiation!
Check all fi ttings and connections with a non-corrosive
commercially available leak-check solution. DO NOT use
open fl ame. Fittings and connections could have loos-
ened during shipping and handling.
WARNING! Risk of Fire! DO NOT change valve settings.
This valve has been preset at the factory.
D. High Altitude Installations
NOTICE: If the heating value of the gas has been reduced,
these rules do not apply. Check with your local gas utility
or authorities having jurisdiction.
When installing above 2000 feet elevation:
• In the USA: Reduce burner orifi ce 4% for each 1000 feet
above 2000 feet.
• In CANADA: Reduce burner orifi ce 10% for elevations
between 2000 feet and 4500 feet. Above 4500 feet,
consult local gas utility.
NOTICE: This appliance must be electrically wired
and grounded in accordance with local codes or, in the
absence of local codes, with National Electric Code ANSI/
NFPA 70-latest edition or the Canadian Electric Code
CSA C22.1.
• Wire the appliance junction box to 110-120 V AC. This is
required for use of optional accessories (standing pilot
ignition) or proper operation of the appliance (IntelliFire
TM
Plus
ignition).
• A 1 10-120 VAC circuit for this product must be protected
with ground-fault circuit-interrupter protection, in
compliance with the applicable electrical codes, when
it is installed in locations such as in bathrooms or near
sinks.
• Low voltage and 1 10 VAC voltage cannot be shared within
the same wall box.
WARNING! Risk of Shock or Explosion! DO NOT wire
1 10V to the valve or to the appliance wall switch. Incorrect
wiring will damage controls.
B. IntelliFire PlusTM Ignition System Wiring
• Wire the appliance junction box to 110-120 VAC for
proper operation of the appliance.
WARNING! Risk of Shock or Explosion! DO NOT wire
IPI controlled appliance junction box to a switched circuit.
Incorrect wiring will override IPI safety lockout.
• Refer to Figure 12.1, IPI Wiring Diagram.
• This appliance is equipped with an IntelliFire PlusTM
control valve which operates on a 6 volt/1.5 AMP system.
• Plug the 6 volt transformer plug into the appliance junction
box to supply power to the unit OR install 4 AA batteries
(not included) into the battery pack before use.
C. Optional Accessories Requirements
• This appliance may be used with a wall switch, wall
mounted thermostat and/or a remote control.
Wiring for optional Hearth & Home T echnologies approved
accessories should be done now to avoid reconstruction.
Follow instructions that come with those accessories.
• Hearth & Home Technologies recommends that Intel-
liFire PlusTM wireless controls be used for their features
and functionality with the IntelliFire PlusTM ignition system.
TO JUNCTION
BOX (110V)
FLAME
MODULATION
ORANGE
(PILOT)
Figure 12.1 IPI Wiring Diagram
GREEN
(MAIN)
MODULE
BLACK
BROWN
RED
FLAME
SENSE
I
ORANGE
S
WHITE
JUMPER WIRE
GROUND
IGNITER
RED
BLACK
BATTERY JUMPE
THERMOSTAT
WIRE
TO CUSTOMER-SUPPLIED
R WIRE
WALL SWITCH
RC200
BLACKBLACK
REDRED
BATTERY PACK
6V DC
Heatilator •
HEIR36, HEIR42, HEIR50 • 2285-900 Rev. D • 8/12
45
D. Electrical Service and Repair
WARNING! Risk of Shock! Label all wires prior to disconnection when servicing controls. Wiring errors can
cause improper and dangerous operation. Verify proper
operation after servicing.
WARNING! Risk of Shock! Replace damaged wire with
type 105º C rated wire. Wire must have high temperature
insulation.
E. Junction Box Installation
If the box is being wired from the INSIDE of the appliance:
• The junction box is accessible through the front left
column if fi nishing materials have not been installed.
The junction box is also accessible through the fi rebox
access panel. See Figure 12.2.
• Remove the screw attaching the junction box/receptacle
to the outer shell, rotate the junction box inward to disengage it from the outer shell. See Figure 12.3.
• Pull the electrical wires from outside the appliance through
the opening into the valve compartment and secure wires
with a Romex connector. See Figure 12.3
• Make all necessary wire connections to the junction box/
receptacle and reattach the junction box/receptacle to
the outer shell.
Two side fi nishing templates and one top fi nishing template
are supplied with the appliance. They are fastened to the
top surround.
INSIDE FIT Method: The fi nishing template pieces are
required for installations that require more than one inch
thick fi nishing materials to be installed over the face of the
factory-supplied 1/2 inch non-combustible board. Refer
to section 13.E for more information.
3/4 IN.
1-1/2 IN.
OVERLAP Method: The supplied templates are not
required for fi nishing materials less than one inch thick.
The required decorative front will overlap fi nish materials
less than one inch thick. Refer to section 13.E for more
information.
Note: For Arch Door applications with fi nish material
greater than one inch thick, an Arch Template Kit is
available. Contact your dealer to order the arch template
kit.
Template installation instruction
1. Determine if the required door options is a inoperable
(fi xed style) or operable (cabinet style). Doors denoted
with an FS are inoperable. Doors denoted with an
CS are operable. Refer to Section 13.E for door
information.
2. Bend the left and right side templates for the appropriate
door type using Figure 13.2 as a reference.
3. Locate the four threaded inserts on the inside edge of
the fi replace and secure the side templates with the
Phillips screws provided. See Figure 13.3.
4. Bend the top template as shown in Figure 13.1 and
secure with the two screws provided. The bend will
have two opposing 90 degree bends, similar to the
bends on the side templates.
5. Remove all template components once fi nishing
materials are secured.
INOPERABLE
DOORS
Figure 13.2 Left and Right Side Finishing Template Bends
TOP FINISHING
TEMPLATE
SIDE FINISHING
TEMPLATES
Figure 13.3 Top and Side Finishing Template Locations
Note: A thin layer of mortar may be applied over the
visible non-combustible board between fi nishing material
and the fi replace opening.
OPERABLE
DOORS
1-1/4 IN.
Figure 13.1 Top Finishing Template Bend
TAB
INOPERABLE DOORS - BEND DOWN
OPERABLE DOORS - DO NOT BEND DOWN
The splatter guard is a piece of corrugated material
used to protect the appliance during the installation
process before fi nishing work on the whole hearth is
complete. Splatter guards may be factory installed or
accompany the door of the appliance, depending on
the fi replace model. Splatter guards must be removed
before appliance is fi red.
WARNING! Risk of Fire! Close the ball valve before installing the splatter guard to prevent accidental lighting.
Remove the splatter guard before lighting the appliance.
1. Fold top fl ap along scored lines.
2. Slide side tabs into slots by sides of glass.
Figure 13.5 Finishing Template Bend - Operable Doors
WARNING! Risk of Fire! Comply with all minimum clearances as specifi ed. Framing closer than the minimums listed
must be constructed entirely of non-combustible materials
(i.e., steel studs, concrete board, etc.).
When installing a mantel, provisions must be made
in order to secure the mantel to the adjacent framing
materials. For example, lintel brackets or lag bolts may
be considered for this purpose.
Combustible Mantel Legs or Wall Projections
Non-Combustible Zone
1/2 IN. BUILDING MATERIAL
(MAY BE COMBUSTIBLE)
NO COMBUSTIBLES
IN HATCHED AREA
1 IN.
PIPE IS FOR VISUAL
REFERENCE ONLY
39 IN.
1/2 IN. BUILDING MATERIAL
COMBUSTIBLE
COLUMN
4 IN.
FIREPLACE
OPENING
FACTORY-SUPPLIED
NON-COMBUSTIBLE BOARD
COMBUSTIBLE OR
NON-COMBUSTIBLE WALL
7 IN.
14 IN.
Figure 13.7
Non-Combustible Mantel Legs or Wall Projections
1/2 IN. BUILDING MATERIAL
NON-COMBUSTIBLE
COLUMN
FACTORY-SUPPLIED
1/2 IN.
NON-COMBUSTIBLE
BOARD
Figure 13.9 Non-Combustible Zone
= COMBUSTIBLES
NOT ALLOWED
6 IN. MAX.
SEE SECTION 13.E
FOR REQUIRED
FIREPLACE
OPENING
FACTORY-SUPPLIED
NON-COMBUSTIBLE
BOARD
CLEARANCES
14 IN. MIN.
COMBUSTIBLE OR
NON-COMBUSTIBLE
WALL
Figure 13.8 Non-Combustible Mantel Leg and Wall Projections
Heatilator •
HEIR36, HEIR42, HEIR50 • 2285-900 Rev. D • 8/12
49
Combustible Mantel Projections
Non-Combustible Mantel Projections
1/2 IN.
NON-COMBUSTIBLE
MATERIAL
MAX.
12
9
6
18
21
MIN.
3
1
15
12
9
HEIR36
HEIR42
FIREPLACE
OPENING
Note: All measurements in inches.
Note: Measurement is taken from top of the opening,
• Metal front faces may be covered with non-combustible
materials only.
• Facing and/or fi nishing materials must not interfere with
air fl ow through louvers, operation of louvers or doors,
or access for service.
• Facing and/or fi nishing materials must never overhang
into the glass opening.
• Observe all clearances when applying combustible
materials.
WARNING! Risk of Fire! DO NOT apply combustible
materials beyond the minimum clearances. Comply with
all minimum clearances to combustibles as specifi ed in
this manual. Overlapping materials could ignite and will
interfere with proper operation of doors and louvers.
A door (decorative front) is required for this appliance.
Only doors certifi ed for use with this appliance model
may be used. Contact your dealer for a list of doors that
may be used. Once you have determined what kind of
door and fi nishing material is going to be used on the fi re-
place, you may use the table below which shows the door
models and the fi nishing material thickness allowed. For
an inside fi t there is an available template to ensure that
proper door clearances are maintained with fi nishing ma-
terial with thickness greater than 1 in.
Two styles of decorative doors are approved for use with
this appliance: Operable cabinet-style doors and non-operable doors.
OPERABLE DOORS
RECTANGULAR
CS-36
CS-42
CS-50
INOPERABLE DOORS
RECTANGULARARCHED
FS-36FS-36A
FS-42FS-42A
FS-50FS-50A
COMBUSTIBLE MATERIAL
B
A
DIMENSION
INOPERABLE
A3/4 IN.1-1/2 IN.
B1-1/4 IN.1-1/4 IN.
C1-1/4 IN.1-1/4 IN.
Figure 13.15 Inside Fit Doors
DOOR
C (ARCH)
OPERABLE
DOOR
Table 13.1. Approved Doors (Decorative Fronts)
NOTE: Figure 13.16 shows the minimum clearance from
fi replace opening to adjacent fi nishing materials greater
than one inch thick for operable doors. The 1-1/2 inch
clearance will allow the doors to open to 90 degrees.
Increasing clearance from the fi replace opening to the
adjacent fi nishing materials will allow the doors to open
past 90 degrees.
The doors approved for use with this appliance have been
designed to be installed by two methods: Overlap Fit or
Inside Fit. Before beginning the installation, it is important
to determine with method will be used.
Overlap Fit Doors: These doors have been designed to
be installed over fi nishing material up to one inch thick.
Inside Fit Doors: These doors may be recessed into
non-combustible fi nishing material up to 6 inches thick.
NOTICE: Proper clearances from the fi replace opening
to any fi nishing material thicker than 1 inch MUST be
maintained.
MEASURE FROM
FIREPLACE OPENING
FINISHING
MATERIAL
1-1/2 IN.
IF FINISHING MATERIAL IS THICKER THAN
1-1/2 IN. DOORS WILL ONLY OPEN AS FAR
AS PICTURED
Figure 13.16 Minimum Side Clearance for Operable Doors
FINISHING
MATERIAL
NOTE: Finishing templates are included with this product.
See Section 13.A.
Remove shipping materials from inside or underneath the
fi rebox.
C. Clean the Appliance
Clean/vacuum any sawdust that may have accumulated
inside the fi rebox or underneath in the control cavity.
D. Accessories
Install approved accessories per instructions included
with accessories. Contact your dealer for a list of approved accessories.
WARNING! Risk of Fire and Electric Shock! Use ONLY
Hearth & Home Technologies-approved optional accessories with this appliance. Using non-listed accessories
could result in a safety hazard and will void the warranty.
E. Lava Rock and Mystic Ember Placement
1. Apply the lava rock and Mystic Embers as shown in
Figure 14.1. The lava rock and Mystic Embers are
to be placed around the base hearth refractory and
can be used to conceal the joints of the hearth base
refractory pieces.
F. Glowing Ember Placement
WARNING! Risk of Explosion! Follow ember placement
instructions in manual. DO NOT place embers directly over
burner ports. Replace ember material annually. Improperly
placed embers interfere with proper burner operation.
Ember material is shipped with this gas appliance. T o place
the ember material:
• Embers CANNOT be placed directly over ports. Care
should be taken not to cover the lighting trail of ports
(from back to front).
• Place dime-size pieces of Glowing Embers® just in front
of the port trail, but not on or in between the ports (see
Figure 14.2). Care should be taken so that the ports are
not covered. Failure to follow this procedure will likely
cause lighting and sooting problems.
• Save the remaining ember materials for use during
appliance servicing. The embers provided should be
enough for 3 to 5 applications.
APPLY GLOWING EMBERS
ADJACENT TO PORTS
Figure 14.1. Apply Mystic EmbersFigure 14.2. Location of Glowing Embers
Heatilator •
HEIR36, HEIR42, HEIR50 • 2285-900 Rev. D • 8/12
53
G. Install the Log Assembly
LOG PLACEMENT TABS
LOG PLACEMENT SLOT
SLOT WITH STOP
1
2
LOG CONTACTS
GRATE TINE
LOG STOP RESTS AGAINST
BACK OF CENTER GRATE TINE
1
1
2
NOTCH FOR
LOG#4
SLOT
Log Set Assembly: LOGS-HEIR36
LOGS-HEIR42
Models: HEIR36H, HEIR36S
HEIR42H, HEIR42S
LOG PLACEMENT TABS
LOG PLACEMENT SLOT
1
Figure 1.
CAUTION: Logs are fragile, handle with care. Log #1 (2284-701): Locate log placement slot on the bottom of log #1. See
Figure 2. Mate slot on the bottom of Log #1 with the grate tines. Slide Log #1 toward the rear of appliance until back side
of Log #1 contacts the log placement tabs shown in Figure 1. See Figure 3.
NOTCH FOR
LOG#4
1
Figure 4
Figure 3.
Log #2 (2284-702): Locate log placement slots on the bottom of Log #2. See Figure 4. Mate slots on the bottom of Log #2
with the left and center grate tines. See Figure 5. Slide log forward toward front of appliance until left front of log contacts
back of left grate tine and stop on right side of log contacts the back of the center grate tine. Log should be positioned as
shown in Figure 5.
Log #3 (2283-703 HEIR36) (2284-703 HEIR42): Locate log placement notches on bottom of Log #3. See Figure 6. Place
LOG CONTACTS
GRATE TINE
3
2
1
BURNED EDGE
4
3
BURNED
PORTION
4
NOTCH RESTS
ON BURNER
(HEIR42 ONLY)
2
LOG #4
CONTACTS
BACK OF
LOG #2
GRATE
NOTCH
BURNER
NOTCH
log as shown in Figure 7. Log should be centered on the right side of the burner. Notches on log should rest on grate tine
and burner pan. The back left part of Log #3 should contact front side of center grate tine when placed correctly. Log will
contact base and right side refractory on HEIR36 only.
1
2
3
BURNER
NOTCH
GRATE
NOTCH
Figure 6. Log Placement Notch
Log #4 (2284-704): See Figure 8. Place Log #4 in appliance with burned edge facing center. The bottom of Log #4 will rest
on bottom refractory . Slide bottom of Log #4 forward until it contacts back side of Log #2. Log should also be positioned as
close to the burner as possible. Rest top of Log #4 in notch on top left corner of Log #1. See Figure 3 and Figure 9.
LOG CONTACTS
GRATE TINE
Figure 8
Figure 7. Log #3 Placement
3
NOTCH RESTS
ON BURNER
(HEIR42 ONLY)
BURNED
PORTION
4
BURNED EDGE
Figure 8.Figure 9.
LOG #4
CONTACTS
BACK OF
LOG #2
4
2
Heatilator •
HEIR36, HEIR42, HEIR50 • 2285-900 Rev. D • 8/12
55
Log #5 (2284-705): Locate fl at areas on Log #1 and Log #3 that will be used to position Log #5. See Figure 11. Place
BURNED
PORTION
FOR LOG #5
FOR LOG #6
4
3
1
2
6
6
5
2
3
5
1
4
1
3
2
5
FOR
LOG #5
EDGE OF LOG USED
FOR POSITIONING
BURNED
PORTION
1/2 INCH
2
1/2 INCH
HEIR42 SHOWN
LOG DOES NOT
CONTACT GRATE
TINE
Log #5 into appliance as shown in Figure 12. Log #5 should contact base refractory and rest on the fl at areas as shown in
Figure 1 1. Burned portion of Log #5 should be in front of Log #1. Log should be about 1/2 inch from front outer edge of base
refractory when properly positioned. See Figure 12.
BURNED
FOR LOG #5
PORTION
5
6
EDGE OF LOG USED
FOR POSITIONING
Figure 10.Figure 11.
Log #6 (2284-706): Locate fl at areas on Log #2 and Log #3 that will be used to position Log #6. See Figure 11. Place Log
#6 into appliance as shown in Figure 13. Edge of Log #6, highlighted in Figure 10, will be about 1/2 inch from the center grate
tine on both HEIR36 and HEIR42. Right side of log contacts right grate tine.
CAUTION: Logs are fragile, handle with care.Log #1 (2285-701): Locate log placement notch on the bottom of log #1.
See Figure 2. Mate notch on the bottom of Log #1 with outside grate tines. Slide Log #1 toward the rear of appliance until
back side of Log #1 contacts the log placement tabs shown in Figure 1. See Figure 3.
Figure 2.
NOTCH FOR LOG #5
1
1
Figure 3.
Log #2 (2285-702): Locate log placement slots on the bottom of Log #2. See Figure 4. Mate slots on the bottom of Log
#2 with the left and left center grate tines. See Figure 5. Slide log forward toward front of appliance until left front of log
contacts back of left grate tine and stop on right side of log contacts the back of the left center grate tine.
1
2
LOG CONTACTS
GRATE TINE
Figure 4.
2
SLOT
SLOT WITH STOP
Figure 5.
Heatilator •
HEIR36, HEIR42, HEIR50 • 2285-900 Rev. D • 8/12
57
6
5
2
1
4
3
BURNED EDGE
4
1
1
3
5
NOTCH FOR LOG #6
LOG CONTACTS
REFRACTORY
BURNED EDGE
LOG CONTACTS SIDE
REFRACTORY
1-1/2 IN.
(APPROXIMATELY)
LOG CONTACTS
GRATE TINES
1/4 IN. FROM LOG
TO REFRACTORY
NOTCH FOR LOG #5
1/4 IN. FROM LOG
LOG CONTACTS
GRATE TINES
3
NOTCH FOR LOG #5
TO REFRACTORY
3
Figure 6.
Log #3 (2285-703): Place log in appliance as shown in Figure 7. Log #3 should contact right and right center grate tines
and also be about 1/4 inch from right side refractory.
Log #4 (2285-704): See Figure 8. Place Log #4 in appliance with burned edge facing center. The bottom of log #4 will rest
against left side refractory and on bottom refractory. Slide bottom of Log #4 toward front of appliance until it contacts back
side of Log #2. Rest top of Log #4 in notch on top left corner of Log #1. See Figure 2 and Figure 9.
4
BURNED EDGE
Figure 8.
Log #5 (2285-705): Locate notched area on Log #1 that will be used to position Log #5. See Figure 2. Place Log #5 into
appliance with “burned” edge toward center of appliance. See Figure 11. Log will sit on bottom refractory and should be
about 1-1/2 inches from right grate tine. The center of the log should rest in notch on Log #3 and the top of Log #5 should
rest in the notch on Log #1.
Log #6 (2285-706): Place Log #6 into appliance as shown in Figure 12. Bottom corner of Log #6 should be about 1/2 inch
from right hand grate tine. Log will contact right center grate tine. The top of Log #6 should rest in the notch on Log #2.
3
(APPROXIMATELY)
Heatilator •
HEIR36, HEIR42, HEIR50 • 2285-900 Rev. D • 8/12
59
H. Fixed Glass Assembly
WARNING! Risk of Asphyxiation! Handle fi xed glass
assembly with care. Inspect the gasket to ensure it is
undamaged and inspect the glass for cracks, chips or
scratches.
• DO NOTstrike, slam or scratch glass.
• DO NOToperate fi replace with glass removed, cracked,
broken or scratched.
• Replace as a complete assembly.
WARNING! Risk of Injury! Glass assembly installation
and removal must be performed by a qualifi ed service
technician. See chart below for glass assembly weights.
• HEIR42 AND HEIR50 MODELS: It is recommended
that Glass installation and removal be performed by
two qualifi ed service technicians.
Glass Weights
HEIR36 HEIR42HEIR50
32 lbs41 lbs54 lbs
CAUTION! Risk of Cuts or Abrasions. Wear protective
gloves and safety glasses during installation. Sheet metal
edges are sharp.
Figure 14.4. Glass Clip Tool Location
2. To disengage bottom glass clips, position the glass
clip removal/installation tool parallel to the fl oor and
insert it about two inches into the gap between the
glass frame and the front bottom fi replace lip. Insert
the tool on the lower left side of the glass clip and
move to the right to engage the clip. Using one motion, pull out slightly while pushing down to disengage
bottom glass clip. Repeat for the other bottom spring
clips. There are three on the HEIR36 and four on the
HEIR42 and HEIR50. See Figure 14.5.
Removing Fixed Glass Assembly
This fi xed glass assembly is held in place by lower glass
clips, side clips and top retaining rail. To remove clips, engage the spring clips with the tool and pull tool out slightly .
1. The glass clip removal/installation tool is fastened to
the lower right corner of the fi replace. Remove tool
by removing one screw. See Figure 14.3. If glass clip
removal tool becomes misplaced, a cotter pin removal
tool may be used. Replace glass clip removal/instal-
lation tool in same place with the one screw after use.
NOTICE: Protect and prevent the hearth from damage by
covering it with a drop cloth.
Figure 14.5 Inserting Glass Clip Tool
3. Disengage the left and right glass clips one at a time
using the glass clip removal/installation tool. Insert
tool from the top side of the side glass clip. Pull the
glass tool out slightly to disengage the side clip. See
Figure 14.9.
4. Grasp the left and right sides of the glass assembly
and carefully pull outward to remove the bottom from
the support tabs on the bottom glass clips. Lower the
glass to remove it from the top retainer rail.
Figure 14.3. Glass Clip Tool
60
CAUTION! Risk of Injury! DO NOT put fi ngers under
glass frame. Fingers may get pinched by glass frame
during removal.
GRASP FRAME BY LIP THAT
PROJECTS FROM GLASS. DO NOT
INSERT FINGERS UNDER RAIL.
RAIL
LIP
This fi xed glass assembly is held in place by two side
clips, one top retaining rail and lower glass clips. The
HEIR36 has three lower glass clips and the HEIR42 and
HEIR50 have four lower glass clips. To remove clips, engage the spring clips with the tool and pull tool out slightly .
Rotate wrist left and right to disengage clip. The glass
clip tool is shown in Figure 14.3.
1. Tool is fastened to the lower right corner of the fi re-
place. Remove tool by removing one screw. If glass
clip removal tool becomes misplaced, a cotter pin removal tool may be used.
2. Position the fi xed glass assembly so that it is about
eight inches from the face of the appliance. See Figure 14.6. An arch door application will require the
glass to be installed at a steeper angle.
Once the glass is installed tightly into the top retainer
rail, push in the bottom so that the glass assembly
rests on the support tabs on the glass clip. See Figure
14.8.
GRASP FRAME BY LIP THAT
PROJECTS FROM GLASS. DO NOT
INSERT FINGERS UNDER RAIL.
LIP
RAIL
Figure 14.8.
5. Ensure the fi xed glass assembly is situated tight
against the fi rebox face. Engage the left and right
glass clips using the glass clip tool. See Figure 14.9.
Figure 14.6
3. Center the fi xed glass assembly from left to right in-
side the top of the appliance opening.
The glass frame has tabs on the bottom that coincide
with the bottom glass clip location. The HEIR36 has
three tabs and the HEIR42 and HEIR50 have four
tabs. If the glass is not centered, it can not be installed properly. Align the notch at the top center of
the glass frame assembly with the notch on the top
retaining rail. See Figure 14.7.
TOP RETAINING RAIL NOTCH
GLASS FRAME NOTCH
Figure 14.7. Align Notches
Figure 14.9
6. Once the left and right glass clips are installed, engage the bottom clips by inserting the glass clip tool at
a sharp downward angle to get between the gap between the glass frame and the front bottom fi replace
lip. See Figure 14.10.
7. Return glass tool to its shipping location in the lower right corner of the appliance and secure with one
screw.
4. Install fi xed glass assembly by lifting it up and sliding
it into the top retaining rail. Grasp the fi xed glass as-
sembly on the sides.
CAUTION! Risk of Injury! DO NOT put fi ngers under
glass frame. Fingers may get pinched by glass frame
during installation.
Heatilator •
HEIR36, HEIR42, HEIR50 • 2285-900 Rev. D • 8/12
Figure 14.10
61
I. Air Shutter Setting
Air shutter settings should be adjusted by a qualifi ed ser-
vice technician at the time of installation. The air shutter is
set at the factory for minimum vertical vent run. Adjust air
shutter for longer vertical runs. See Figure 14.11.
Flame Appearance
• After 15 minutes, the fl ame will be a yellow/blue mix.
The front fl ames may be blue at this time.
• After 30 minutes, the fl ame should be yellow with some
blue fl ame near the burner ports.
• After 1 hour, the fl ame will be at is maximum maturity.
Note: Visually, a propane fl ame may differ from a natural
gas fl ame. This is due to the different chemical compositions
that make up both fuel types. In general, the LP fl ames may
be a little shorter and much brighter than a natural gas fl ame.
To adjust air shutter:
• Loosen the screw on the burner assembly.
• The air shutter should only be adjusted in increments of
1/8 in.
• To close the air shutter, turn shutter clockwise.
• To open air shutter, turn shutter counterclockwise.
• Tighten the screw.
NOTICE: Flame should not appear orange or stretch to
the top refractory. If sooting occurs, provide more air by
opening the air shutter.
Figure 14.11 Air Shutter
Air Shutter Settings
MODELNGLP
HEIR365/8 in.Full Open
HEIR425/8 in.Full Open
HEIR505/8 in. Full Open
With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do
experience a problem, this troubleshooting guide will assist a qualifi ed service technician in the diagnosis of a problem and
the corrective action to be taken. This troubleshooting guide can only be used by a qualifi ed service technician. Contact
your dealer to arrange a service call by a qualifi ed service technician.
Troubleshooting
A. IntelliFire Plus™ Ignition System
SymptomPossible CauseCorrective Action
1. Pilot won’t light.
The ignitor/module
makes noise, but no
spark.
2. Pilot won’t light,
there is no noise or
spark.
3. Pilot sparks, but
Pilot will not light.
A. Incorrect wiring.Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are
connected to correct terminals on module and pilot assembly.
B. Loose connections or electrical
shorts in the wiring.
C. Ignitor gap is too large.Verify gap of igniter to right side of pilot hood. The gap should be
A. No power, transformer installed
incorrectly, or depleted batteries.
B. A shorted or loose connection in
wiring confi guration or wiring har-
ness.
C. Improper wall switch wiring.Verify that 110/VAC power is “ON” to junction box.
D. Module not grounded.Verify black ground wire from module wire harness is grounded to
A. Gas supply.Verify that incoming gas line ball valve is “open”. Verify that inlet
Verify no loose connections or electrical shorts in wiring from module to pilot assembly. Verify connections underneath pilot assembly
are tight; also verify igniter and fl ame sense wires are not grounding
out to metal chassis, pilot burner, pilot enclosure, mesh screen if
present, or any other metal object.
approximately .17 in. or 1/8 in. (3 mm).
Verify that transformer is installed and plugged into module. Check
voltage of transformer at connection to module. Acceptable readings of a good transformer are between 6.4 and 6.6 volts AC. Battery power supply voltage must be at least 4 volts. If less than 4
volts, replace batteries.
Remove and reinstall the wiring harness that plugs into module.
Verify there is a tight fi t. Verify pilot assembly wiring to module. Re-
move and verify continuity of each wire in wiring harness. Replace
any damaged components.
metal chassis of appliance.
pressure reading is within acceptable limits.
B. Ignitor gap is too large.Verify gap of igniter to right side of pilot hood. The gap should be
approximately .17 in. or 1/8 in. (3 mm).
C. Module is not grounded.Verify module is securely grounded to metal chassis of appliance.
D. Pilot valve solenoid. Verify that 1.5 to 1.8 VDC is supplied to pilot solenoid from module.
If below 1.5 volts, replace module. If 1.5 volts or greater, replace
valve.
Heatilator •
HEIR36, HEIR42, HEIR50 • 2285-900 Rev. D • 8/12
63
Troubleshooting (continued)
SymptomPossible CauseCorrective Action
4. Pilot lights but continues to spark, and main
burner will not ignite.
(If the pilot continues
to spark after the
pilot fl ame has been lit, fl ame rectifi cation has
not occurred.)
5. Appliance lights and
runs for a few minutes
and then shuts down
and/or appliance cycles
on and off.
A. A shorted or loose connection in fl ame
sensing rod.
B. Poor fl ame rectifi cation or contaminated
fl ame sensing rod.
C. Module is not grounded.Verify module is securely grounded to metal chassis of ap-
D. Damaged pilot assembly or contami-
nated fl ame sensing rod.
A. A shorted or loose connection in fl ame
sensing rod.
Verify all connections to wiring diagram in manual. Verify
connections underneath pilot assembly are tight. Verify
fl ame sense or igniter wires are not grounding out to metal
chassis, pilot burner, pilot enclosure or screen if present, or
any other metal object.
With fi xed glass assembly in place, verify that fl ame is en-
gulfi ng fl ame sensing rod on left side of pilot hood. Flame
sensing rod
meter, verify that current in series between module and
sense lead is at least 0.14 microamps. Verify correct pilot
orifi ce is installed and gas inlet is set to pressure specifi -
cations. Polish fl ame sensing rod with fi ne steel wool to
remove any contaminants that may have accumulated on
fl ame sensing rod.
pliance. Verify that wire harness is fi rmly connected to the
module.
Verify that ceramic insulator around the fl ame sensing rod
is not cracked, damaged, or loose. Verify connection from
fl ame sensing rod to white sensor wire. Polish fl ame sens-
ing rod with fi ne steel wool to remove any contaminants
that may have accumulated on fl ame sensing rod. Verify
continuity with a multi-meter with ohms set at lowest range.
Replace pilot if any damage is detected.
Verify all connections to wiring diagram in manual. Verify
connections underneath pilot assembly are tight. Verify
fl ame sense or igniter wires are not grounding out to metal
chassis, pilot burner, pilot enclosure or screen if present, or
any other metal object.
should glow shortly after ignition. With a multi-
B. Poor fl ame rectifi cation or contaminated
fl ame sensing rod.
C. Logs are set up incorrectly.Remove and reinstall logs per the log placement
D. Damaged pilot assembly or contami-
nated fl ame sensing rod.
With fi xed glass assembly in place, verify that fl ame is en-
gulfi ng fl ame sensing rod on left side of pilot hood. Flame
sensing rod
meter, verify that current in series between module and
sense lead is at least 0.14 microamps. Verify correct pilot
orifi ce is installed and gas inlet is set to pressure specifi -
cations. Polish fl ame sensing rod with fi ne steel wool to
remove any contaminants that may have accumulated on
fl ame sensing rod.
instructions.
Verify that ceramic insulator around the fl ame sensing rod
is not cracked, damaged, or loose. Verify connection from
fl ame sensing rod to white sensor wire. Polish fl ame sens-
ing rod with fi ne steel wool to remove any contaminants
that may have accumulated on fl ame sensing rod. Verify
continuity with a multi-meter with ohms set at lowest range.
Replace pilot if any damage is detected.
DVP44102
DVP66152
DVP1212305
DVP2424610
DVP3636914
DVP48481219
DVP6A3 to 676 to 152
DVP12A 3 to 12 76 to 305
DVP12MI 3 to 12 76 to 305
DVP24MI 3 to 24 76 to 610
Effective Length
InchesMillimeters
Figure 16.3 DVP vent components
Heatilator •
HEIR36, HEIR42, HEIR50 • 2285-900 Rev. D • 8/12
67
B. Vent Components Diagrams (continued)
Note: Heat shields MUST overlap by a minimum of 1-1/2 in. (38 mm). The heat shield is designed to be
used on a wall 4 in. to 7-1/4 in. (102 mm to 184 mm) thick. If wall thickness is less than 4 in. (102 mm) the
existing heat shields must be field trimmed. If wall thickness is greater than 7-1/4 in. (184 mm) a DVP-HSM-B
will be required.
EFFECTIVE LENGTH
32 IN. (813 mm) MIN.
35 IN. (889 mm) MAX.
(Approved for HEIR36 and HEIR42 only)
20-3/4 IN.
527 mm
PVI-SLP
Power Vent Inline
13-5/8 IN.
346 mm
9-3/16 IN.
(233 mm)
12-1/2 IN.
318 mm
16 IN.
406 mm
Optional Wire Harness
DESCRIPTIONPART NUMBER
10 ft. PV Wire HarnessPVI-WH10
20 ft. PV Wire HarnessPVI-WH20
40 ft. PV Wire HarnessPVI-WH40
60 ft. PV Wire HarnessPVI-WH60
80 ft. PV Wire HarnessPVI-WH80
100 ft. PV Wire HarnessPVI-WH100
Note: Wire harnesses required to power the PVI-SLP
connect to the appliance and are ordered separately from
PVI-SLP. Contact your dealer to order.
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for
your appliance please provide model number and serial number. All parts listed in this manual may
be ordered from an authorized dealer.
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for
your appliance please provide model number and serial number. All parts listed in this manual may
be ordered from an authorized dealer.
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for
your appliance please provide model number and serial number. All parts listed in this manual may
be ordered from an authorized dealer.
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for
your appliance please provide model number and serial number. All parts listed in this manual may
be ordered from an authorized dealer.
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for
your appliance please provide model number and serial number. All parts listed in this manual may
be ordered from an authorized dealer.
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for
your appliance please provide model number and serial number. All parts listed in this manual may
be ordered from an authorized dealer.
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for
your appliance please provide model number and serial number. All parts listed in this manual may
be ordered from an authorized dealer.
ITEMDESCRIPTIONCOMMENTSPART NUMBER
11.1
11.2
11.3
11.4
11.5
11.6
11.7
11.8
1 1.9Pilot Assembly, NG2281-012
11.10
11.11
Additional service parts on following page.
Wire Harness2166-304
Male connectorPkg of 5303-315/5
Valve NG 2166-302
Valve LP 2166-303
Flex Ball Valve Assembly, 12"302-320A
Jumper Wire 2187-198
Wire, Battery Jumps, 10 in2281-196
Battery Pack2166-323
Grommet2118-420
Module2166-307
Power Supply2166-305
Orifi ce NG (#30C)
Orifi ce LP (#47C) 582-847
Orifi ce NG (#26C)
Orifi ce LP (#45C) 582-845
Orifi ce NG (#24C)
Orifi ce LP (#43C) 582-843
Heatilator •
HEIR36, HEIR42, HEIR50 • 2285-900 Rev. D • 8/12
Heir36
Heir42
Heir50
582-830
582-826
582-824
Stocked
at Depot
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
77
Service Parts
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for
your appliance please provide model number and serial number. All parts listed in this manual may
be ordered from an authorized dealer.
• Important operating
and maintenance
instructions included.
• Read, understand and follow
these instructions for safe
installation and operation.
• Leave this manual with
party responsible for use
and operation.
his product may be covered by one or more of the following patents: (United States) 5328356, 5601073, 5613487,
647340, 5890485, 5941237, 5947112, 5996575, 6006743, 6019099, 6053165, 6145502, 6170481, 6374822, 6484712,
601579, 6769426, 6863064, 7077122, 7098269, 7258116, 7470729 or other U.S. and foreign patents pending.
Printed in U.S.A. - Copyright 2012
Heatilator •
HEIR36, HEIR42, HEIR50 • 2285-900 Rev. D • 8/12
2000-945
79
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