Heartland Bighorn (2014), Cyclone (2014), Trail Runner (2014), North Trail (2014) Owner's Manual
FIFTH WHEELS, TRAVEL TRAILERS
& TOY HAULERS
FIFTH WHEELS, TRAVEL TRAILERS
& TOY HAULERS
OWNER’S MANUALOWNER’S MANUAL
DEAR VALUED CUSTOMER
CONGRATULATIONS! and thank you for your business. This owner’s manual outlines the HEARTLAND
RECREATIONAL VEHICLES, LLC One Year Limited Warranty.
We encourage you to follow the Product Delivery Inspection procedures with your selling dealer. You should receive
an extensive walk through and demonstration of your RV, and the warranty statement contained in this manual should
be fully explained to you. The desired result is that you have been informed of the warranty provided, the operation,
the maintenance required, and details of the responsibilities of the manufacturer, dealer, and retail partnership.
At HEARTLAND RECREATIONAL VEHICLES, LLC, we want you to be able to enjoy your new recreational
vehicle. In the following pages, you will learn about your warranty, the features of your HEARTLAND RV, and the
maintenance necessary to ensure years of enjoyable use. We encourage HEARTLAND owners to review and pay
special attention to the following:
• Warranty Statement – please read the full warranty statement.
• Weight rating – please review the proper loading, hitching and towing instructions for your safety and that of others.
• Care and Maintenance – review sealant maintenance requirements.
• Slide Room Operation – review operation instructions, maintenance, adjustments.
• LP and Appliances – review function and safety equipment provided.
• Tire and Lug Nut – review ination and lug nut torque specications.
• Modications/Deviations – review which changes or alterations can void the warranty.
• Condensation – review causes and advice on how to reduce and control.
Your unit has been inspected by the factory, and received a nal inspection at the dealership. Please allow your
dealership to assist you in remedying any warranty issues, and should you need to contact our Elkhart, Indiana
service facility, please contact us at 1-574-262-8030 / 877-262-8032
We wish you many seasons of happy camping with your HEARTLAND RECREATIONAL VEHICLES, LLC product.
Best Regards,
This manual is based on the latest
information available at the time of
The “HEARTLAND Team”
Heartland Recreational Vehicles, LLC
Dealer Services - Warranty Department
2912 Dexter Drive
Elkhart, IN 46514
Ph. 574-262-8030 / 877-262-8032
Note
publication. Due to continuous product
development and improvements,
Heartland Recreational Vehicles,
LLC reserves the right to make
changes in product specications and
components without prior notice or
obligation. The most recent version of
the owner’s manual can be found on
our web site “www.heartlandrvs.com”
under the customer service heading.
PUBLISHED MARCH 2011
REVISED FEBRUARY 2013
1Home is where your heart is...
2 HEARTLAND Recreational Vehicles, LLC
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HEARTLAND RV, LLC LIMITED WARRANTY IN THE
UNITED STATES AND CANADA
1. WHAT IS COVERED
Heartland RV provides to the original retail purchaser who purchases the unit from an authorized dealer and who uses
the vehicle for private single family recreational travel, camping and seasonal usage a one (1) year limited warranty under
normal use against defects in material and/or workmanship in the construction of the vehicle and its original components.
“Defect” means the failure of the unit and/or the materials used to assemble the unit to conform to Heartland’s design
and manufacturing specications and tolerances. Any product used for a commercial or business purpose, including, but
not limited to, rental, charter, or for other fees for service, or as a residence is excluded from this Limited Warranty. (This
residential limitation shall not apply to Land Mark, Big Horn and Big Country brands.) This Limited Warranty is intended
for the original retail owner and is non-transferable.
The warranty coverage starts from the date of the original retail purchase. This Limited Warranty covers only those
defects that occur or exist within one year of the retail purchase date. All obligations of Heartland RV pursuant to this
Limited Warranty are limited to replacing or repairing the defective part or component.
This written Limited Warranty is the entire warranty authorized and offered by Heartland RV. There are no warranties or
representations beyond those expressed in this written document. This written Limited Warranty cannot be amended by
any dealer, sales person or agent. TO THE EXTENT PERMITTED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES,
INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
QUALITY, DURABILITY, AND AGAINST LATENT DEFECTS, ARE HEREBY DISCLAIMED. TO THE EXTENT THE
IMPLIED WARRANTIES CANNOT BE DISCLAIMED UNDER APPLICABLE STATE LAW, ALL SUCH IMPLIED
WARRANTIES ARE LIMITED IN DURATION TO THE TERM OF THIS LIMITED WARRANTY AND ARE LIMITED IN
SCOPE OF COVERAGE TO THOSE PORTIONS OF THE UNIT COVERED BY THIS WARRANTY. Heartland is not
responsible for any undertaking, representation or warranty made by any dealer or other person beyond those expressly
set forth in this Limited Warranty.
THE RETAIL PURCHASER SHALL NOT BE ENTITLED TO RECOVER FROM HEARTLAND ANY
CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM ANY DEFECT IN THE UNIT. THE
EXLCUSION OF CONSEQUENTIAL AND INCIDENTAL DAMAGES SHALL BE DEEMED INDEPENDENT OF,
AND SHALL SURVIVE, ANY FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
ANY ACTION TO ENFORCE THESE EXPRESS OR IMPLIED WARRANTIES SHALL NOT BE COMMENCED MORE
THAN NINETY (90) DAYS AFTER THE EXPIRATION OF THE ONE YEAR WARRANTY COVERAGE PERIOD
DESIGNATED ABOVE.
2. WHAT ARE THE DEALER’S OBLIGATIONS
The independent Heartland RV dealer, by agreement with Heartland RV, will maintain the recreational vehicle until it is
sold to the rst retail customer; will perform a comprehensive pre-delivery check procedure and inspection; will repair or
replace any identied defective parts; will correct identied defects in workmanship; will present the retail owner with a
copy of this warranty prior to the retail owner’s entering into any written contract to purchase a recreational vehicle; and
will mail to Heartland RV a warranty registration notice and the signed Limited Warranty.
3. WHAT ARE THE OWNER’S OBLIGATIONS
The owner is responsible for proper maintenance and cleaning of the recreational vehicle, including its exterior and
interior products and components, as more particularly described in the owner’s manual and in the materials provided
by the component manufacturers. Failure of any product or component caused by improper care, cleaning procedures,
negligence or faulty maintenance are expressly excluded from this warranty. Notwithstanding the foregoing, for a period
of ninety (90) days, minor adjustments to components, including, but not limited to, adjustments to the interior or exterior
doors, LP regulator pressure, cabinet latches and TV antenna control, will be performed by the dealer free of charge to
the retail customer for a period of ninety (90) days from the original retail purchaser taking possession of the unit.
3Home is where your heart is...
It is the owner’s responsibility to use the recreational vehicle for its intended purpose as described above and to observe
and comply with all proper operating practices, instructions and safety regulations listed on the safety labels or in the
owner’s manual, and/or operating practices, and safety regulations required by law. Failure to comply with all rules,
regulations and instructions will invalidate this Limited Warranty.
If a problem occurs which the owner thinks is covered by this Limited Warranty, the owner is responsible for contacting
Heartland RV or his/her authorized Heartland RV dealer by certied mail, telephone, or e-mail giving specic notice of
the problem(s) being experienced with the recreational vehicle. Such notice must be sent to Heartland RV, LLC, 1001
All Pro Drive, Elkhart, IN 46514. Heartland RV will arrange for repair or replacement parts if materials or workmanship
are identied as defective by Heartland RV. The owner is advised that he/she must notify Heartland RV of any items
believed to require warranty service. Heartland RV reserves the right to cure all warranty claims. Warranty work, repairs
or service provided under this warranty conducted by any party not specically authorized by Heartland, is specically
not covered by this Limited Warranty and WILL VOID THIS LIMITED WARRANTY.
The owner agrees to maintain all evidence of any defect or damage through the ultimate resolution of any claim and make
such evidence available to Heartland RV and further agrees that the failure to preserve evidence will result in loss of
the claim.
The owner, at his/her expense, will deliver the recreational vehicle to the dealer or authorized repair location or
manufacturing plant for warranty service as designated.
4. WHAT IS NOT COVERED BY HEARTLAND RVS LIMITED WARRANTY
• This Limited Warranty does not cover retail sold units for which Heartland RV has not received the Heartland RV,
LLC Warranty Registration Notice.
• Additional components which have been installed in the recreational vehicle, including but not limited to microwave
ovens, ranges, refrigerators, leveling jacks, furnaces/heaters, DVD/CD players, air conditioning, icemakers,
vacuum cleaners, televisions, hot water heaters, generators, power converters, batteries, and other items not
specically manufactured by Heartland RV, LLC, are warranted by the component manufacturers as detailed in
their individual manufacturers’ warranties, and are not covered by this Limited Warranty. Copies of the warranties
may be found in the product owner’s packet or by contacting Heartland RV, LLC.
• Problems which may result from not following proper operating practices, instructions, warnings or regulations,
including but not limited to those contained in the owners manuals, on labels or otherwise provided by law.
• Failure which may be caused by, or related to abuse, misuse, negligence, or accident, failure which may be related
to alteration or modication, failure as a result of not following instructions contained in the owners manuals.
• Normal deterioration due to wear or exposure, such as fading of fabrics or drapes, carpet wear, exterior surfaces,
etc.
• Maintenance items: such as light bulbs, fuses, lubricants, minor adjustments.
• Use of the Recreational Vehicle for any commercial or rental purpose voids the warranty from the time that the
vehicle is rst used for commercial or rental purposes and at all times thereafter.
• Transportation to and from dealer or manufacturing plant locations for any purpose, including but not limited to
warranty purposes.
• All consequential and incidental expense such as, but not limited to, loss of time, commercial loss, loss of use,
towing charges, lodging, food, phone calls, inconvenience, bus and plane fares, or rental charges.
• Any defect or shortages readily apparent on delivery to the initial retail purchaser unless noted on the delivery
sheet completed by the driver transporting the RV to the independent dealer.
• Environmentally caused conditions such as rust, or sealant deterioration.
•
Chemical off-gassing is not a “defect” in your recreational vehicle and is not covered by the limited one-year
warranty. Please follow the recommendations in this section to address this concern.
Some states or provinces do not allow limitations on how long an implied warranty lasts, the exclusion or
limitation of incidental or consequential damages, or the reduction in the statute of limitations, so the above
limitation exclusion reduction may not apply to you.
4 HEARTLAND Recreational Vehicles, LLC
5. “ADDITIONAL IMPORTANT INFORMATION” – CUSTOMER PLEASE READ
• Please inspect your recreational vehicle at the time of delivery and make sure you accept it as delivered to
you. This recreational vehicle has been sold by Heartland RV to an independent dealer, who is not an agent
of Heartland RV, for resale in the ordinary course of the dealer’s business. The sale to you is by the dealer, not
Heartland RV, on terms and conditions and equipped as the dealer and you determine, and your agreement is
solely with the dealer, not Heartland RV. Heartland RV does not participate in retail sales or retail contracts in any
instance, and its sole obligation is this Limited Warranty.
• Heartland RV reserves the unrestricted right at any time and from time to time to make changes in the design of
and/or improvements upon its product without thereby imposing any obligation upon itself to make corresponding
changes or improvements in or upon its products already manufactured. Heartland RV further reserves the right
to substitute parts or components of substantially equal quality in any warranty service required by operation of
this Limited Warranty.
• A recreational vehicle and the products installed in it will require care and maintenance attention by the owner
and occupants. Please read and follow all care and maintenance manuals and instructions supplied with your
recreational vehicle.
6. DISPUTE RESOLUTION
At the option of Heartland RV, any and all claims, demands, causes of action or disputes arising out of or relating in any
way to this warranty or the recreational vehicle shall be resolved exclusively in arbitration in accordance with the Indiana
Arbitration Act (IC 34-57-1-1, et seq.), the Uniform Arbitration Act (IC 34-57-2-2, et seq.), and the Indiana Rules for
Alternative Dispute Resolution, Rules 3.1 through
3.5. There shall be one (1) arbitrator appointed by the Elkhart Circuit or Superior Court, Elkhart County, Indiana, who shall
be an attorney with professional experience in the recreational vehicle industry. All costs and expenses of the arbitration
will be paid by the party against whom the arbitrator rules; however, each party will bear its own attorneys’ fees.
In the event that Heartland RV does not elect to submit any dispute to arbitration or the foregoing arbitration provision
is found to be unenforceable, the exclusive jurisdiction for deciding any and all claims, demands, causes of action or
disputes arising out or relating in any way to this warranty or the recreational vehicle shall be the Elkhart Circuit or Superior
Court, Elkhart County, State of Indiana. By executing this warranty, the retail purchaser agrees to the jurisdiction of the
courts set forth above.
7. APPLICABLE LAW
The terms of Heartland RV’s obligations under this Limited Warranty are drafted to comply with the Magnuson-Moss
Warranty Act. To the extent other laws are deemed to apply in any respect to this Limited Warranty, the law applicable to
this Limited Warranty and all claims, demands, disputes, causes of action, arbitration or litigation relating to this Limited
Warranty or from the sale, purchase or use of the recreational vehicle shall be the internal laws of the State of Indiana.
Heartland RV, LLC is not responsible for any representation or warranty that is not herein stated. Some states do not
allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specic legal rights. You
may also have other rights that may vary from state to state, or province to province. Where any term of this warranty is
prohibited by such laws, it shall be null and void, but the remainder of this warranty shall remain in full force and effect.
Model: __________________________________ Serial No.: _______________________________
Date: ___________________________________ Signature: _______________________________
Printed: _________________________________
Signature: _______________________________
Printed: _________________________________
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TABLE OF CONTENTS
Dear Valued Customer 1
Limited Warranty 3
Reporting Safety Defects 7
Owner’s Information 8
Important Safety Precautions 9
Key Information 10
Customer Update Form 13
Pre-trip Checklist 15
Driving Safety 16
Maintenance Schedule 18
Maintenance Record 21
Hitching & Loading 23
Wheel Nut Torque 30
Tires & Braking 32
Glossary of Tire Terminology 41
Leveling 43
Power Systems 45
Electrical System 47
Generators 49
Fire Safety 50
LP Gas System 51
Plumbing 56
Appliances 60
Equipment 63
Slide Outs 65
Elevated Beds & Electric Bed Lift System 67
Exterior Maintenance 68
Interior Care 70
Winter Storage 71
Prolonged Occupancy 72
Molds 74
Chemical Sensitivity 75
Toy Haulers 77
Cargo Ramp Trailer Weight Distribution
Reporting Safety Defects
At the time a motor vehicle manufactured on or after September 1, 1990 is
delivered to the rst purchaser for purposes other than resale, the manufacturer
shall provide to the purchaser, in writing in the English language and not less than
10 point type, the following statement in the owner’s manual, or, if there is no owner’s
manual, on a one-page document:
82
If you believe that your vehicle has a defect which could cause a crash or
could cause injury or death, you should immediately inform the National Highway
Trafc Safety Administration (NHTSA) in addition to notifying HEARTLAND
RECREATIONAL VEHICLES.
If NHTSA receives similar complaints, it may open an investigation, and if it nds
that a safety defect exists in a group of vehicles, it may order a recall and remedy
campaign. However, NTHSA cannot become involved in individual problems
between you, your dealer, or HEARTLAND RECREATIONAL VEHICLES.
To contact NHTSA, you may either call the Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write
to: Administrator, NHTSA, 1200 New Jersey Avenue, S.E., Washington, DC
20590. You can also obtain other information about motor vehicle safety from
http://www.safercar.gov.
7Home is where your heart is...
IMPORTANT OWNER’S SAFETY INFORMATION
This guide has been provided by HEARTLAND RECREATIONAL VEHICLES, LLC for the purpose of providing
instructions about the operation and maintenance of this vehicle and its components. The only warranty offered by
HEARTLAND RECREATIONAL VEHICLES, LLC is set forth in the written One Year Limited Warranty that applies to
this vehicle (see pp. 3-5). Nothing in this manual creates any other warranty, either expressed or implied.
Instructions are included in the manual for operating some of the components that are standard on this vehicle.
Instructions may also be given for components that are options and may not appear on all vehicles. For more detailed
information on the components installed, refer to the individual component manufacturer’s operating instructions
contained in the Owner’s Information Package.
HEARTLAND RECREATIONAL VEHICLES, LLC has attempted to compile the most current information available
at the time this guide was published. If the components in your unit vary signicantly from what is described within
this manual, then consult the instructions provided by the component manufacturer found in the Owner’s Information
Package.
Throughout this guide, reference is made to the following terms: Danger, Warning, Caution, and Note. These terms
indicate important information that must be understood and followed. The denitions of these terms are:
DANGER
DANGER indicates a hazardous situation which, if not avoided, will
result in death or serious injury.
WARNING
WARNING indicates a hazardous situation which, if not avoided,
could result in death or serious injury.
CAUTION
CAUTION, used with the safety alert symbol, indicates a hazardous
situation which, if not avoided, could result in minor or moderate injury.
NOTICE
NOTICE is used to address practices not related to personal injury.
This appliesto hazardous situations involving property damage only.
Note
Very Important:
Your warranty is activated only after HEARTLAND RECREATIONAL VEHICLES, LLC has received your signed
warranty registration card from your selling dealer where it should have been signed. If you never signed this card
or wish to make sure your warranty is activated, please contact your dealer or the HEARTLAND RECREATIONAL
VEHICLES, LLC Warranty Department at 574-262-8030 or you may inquire in writing to HEARTLAND RECREATIONAL
VEHICLES, LLC, 1001 All Pro Drive, Elkhart, IN 46514.
Important information regarding the
maintenance of your recreational vehicle.
8 HEARTLAND Recreational Vehicles, LLC
IMPORTANT SAFETY PRECAUTIONS
You’ll nd many safety recommendations throughout
this section, and throughout this manual. The
recommendations on these pages are the ones we
consider to be the most important.
Do Not Allow Passengers to Ride in the Trailer
During Travel
The transport of people puts their lives at risk and
may be illegal. The trailer does not have seat belts,
therefore, it is not designed to carry passengers.
Reducing Fishtailing or Sway
Sway or shtailing is the sideways action of a trailer
caused by external forces. Excessive sway of your
travel trailer can lead to the rollover of the trailer
and tow vehicle resulting in serious injury or death.
Be sure to follow the instructions and warnings as
outlined on page 27.
Mold
There are mold and mold spores throughout the
indoor and outdoor environment. There is no practical
way to eliminate all mold and mold spores in the
indoor environment; the way to control indoor mold
growth is to control moisture (see page 74).
Towing and Weight Distribution
Weight distribution is an important factor when loading
your fth wheel or travel trailer. A recreational vehicle
with the cargo distributed properly will result in efcient,
trouble-free towing (see page 27).
Formaldehyde
Formaldehyde is an important chemical used widely in
building materials and numerous household products.
It is also a by-product of combustion and certain other
natural processes. Thus, it may be present inside
the trailer with some individuals being sensitive to it.
Ventilation of the unit normally reduces the exposure
to a comfortable level (see page 75).
Generator Safety
Do not operate the generator in an enclosed building
or in a partly enclosed area such as a garage. Nor
should the generator be operated while sleeping. Be
sure to follow all instructions and warnings in this
manual and the manual provided by the generator
manufacturer (see page 49).
Lug Nut Torquing
Being sure wheel mounting nuts (lug nuts) on trailer
wheels are tight and properly torqued is an important
responsibility that trailer owners and users need to
be familiar with and practice. Inadequate and/or
inappropriate wheel nut torque (tightness) is a major
reason that lug nuts loosen in service. Loose lug nuts
can rapidly lead to a wheel separation with potentially
serious safety consequences (see page 30).
Appliances and Equipment
The appliances (stove, refrigerator, outdoor grills, etc.)
and equipment (hot water heater, furnace generator,
etc.) typically operate on LP gas. LP gas is ammable
and is contained under high pressure. Improper use
may result in a re and/or explosion. Be sure to follow
all instructions and warnings in this manual (see
pages 60-64) as well as the specic owners’ manuals
of the appliances and equipment.
Tire Safety
Properly maintained tires improve the steering,
stopping, traction, and load-carrying capability of your
vehicle. Underinated tires and overloaded vehicles
are a major cause of tire failure. For more information
on tire safety, please see pages 35.
9Home is where your heart is...
KEY INFORMATION
Specication Label:
There are two main numbers used to identify the
vehicle. The Vehicle Identication Number (VIN) is the
legal identication of the completed vehicle. The VIN is
the number used by the state for vehicle registration.
The HEARTLAND Serial Number is a six digit number
that is comprised of the last six digits of the VIN. This
HEARTLAND Serial Number is needed whenever
making an appointment for service or ordering parts
through your HEARTLAND Dealer or Service Center.
This number can be found on the placard at the entry
door and on the Customer Care Card received from
HEARTLAND. Below is a sample of the placard located
in the kitchen. On this Trailer Weight Rating placard you
will nd:
1. The VIN Number
2. GVWR of the unit.
3. Cargo carrying capacity of the unit.
Important Facts:
If you are traveling or move, any authorized dealer, at
their discretion, may provide service. Keep your warranty
registration form with the vehicle at all times since it must
be presented for warranty service. This form is your proof
of purchase and provides the date of retail sale, both of
which are necessary to determine warranty eligibility.
Important Facts:
Please inspect your recreational vehicle at the time
of delivery and make sure you accept it as delivered
to you. This recreational vehicle has been sold to an
independent dealer, and not an agent of HEARTLAND
RECREATIONAL VEHICLES, LLC for resale in the
ordinary course of the dealer’s business on terms and
conditions and equipped as he and you determine and
your agreement is solely with the dealer, not HEARTLAND
RECREATIONAL VEHICLES, LLC. HEARTLAND
RECREATIONAL VEHICLES, LLC does not participate
in retail sales or retail contracts in any instance, other
than by terms of this Limited Warranty.
Important Facts:
HEARTLAND RECREATIONAL VEHICLES, LLC
reserves the unrestricted right at any time and from
time to time to make changes in the design of and/or
improvements upon its product without thereby imposing
any obligation upon itself to make corresponding
changes or improvements in or upon its products
already manufactured. HEARTLAND RECREATIONAL
VEHICLES, LLC further reserves the right to substitute
parts or components of substantially equal quality in any
warranty service required by operation of this Limited
Warranty.
Important Facts:
Like any other product, a recreational vehicle and the
products installed in it will require care and maintenance
attention by the owner and occupants. Please read and
follow all care and maintenance manuals and instructions
supplied with your recreational vehicle.
Important Facts:
Using an RV in temperatures above 80 degrees or below
32 degrees Fahrenheit will require additional equipment
to properly cool the RV or prevent freezing of the RV
systems and components. Additional care or preventative
measures should always be exercised when using an
RV in extreme temperatures.
10 HEARTLAND Recreational Vehicles, LLC
Key Information to have on hand (HEARTLAND customer should ll out):
All warranty work needs to be completed during the term of the warranty.
Warranty beginning date: ______/______/_____ Warranty ending date: _____/_____/_____
VIN#: _________________________
Note: All service work performed after the expiration date will not be covered by
HEARTLAND RECREATIONAL VEHICLES, LLC.
Original Owner: ________________________________________________ Phone Number: _______________
Dealership Purchased from: ______________________________________ Phone Number: _______________
Second Owner: ________________________________________________ Phone Number: _______________
Person or Dealership Purchased from: ______________________________ Phone Number: _______________
OUR VALUED CUSTOMERS
If, for any reason, you have a problem obtaining satisfactory and timely warranty service that may
substantially impair the use, value or safety of your HEARTLAND RECREATIONAL VEHICLES, LLC
product, please call us so that we may attempt to resolve your concerns. Authorized dealers are
independent contractors and independently owned businesses. This is also true of the authorized service
centers.
Please note, your HEARTLAND RECREATIONAL VEHICLES, LLC warranty covers warrantable repairs
that are performed by an authorized HEARTLAND RECREATIONAL VEHICLES, LLC dealer at their
service center or facility only. It is important for the owner to know that if you are unable to bring your unit
in for repairs, HEARTLAND RECREATIONAL VEHICLES, LLC is not responsible for any costs incurred
for the service call charge, or time accrued to come out to your unit.
Can’t nd a dealer? Have an emergency? Heartland customer service can be reached at 574-262-8030/
877-262-8032. We can help locate a dealer nearby or, in case of emergency or special circumstances,
provide authorization to a local repair facility.
Before using any non-authorized dealer for any warranty repair – call Heartland rst!
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12 HEARTLAND Recreational Vehicles, LLC
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CUSTOMER INFORMATION UPDATE FORM
HEARTLAND RECREATIONAL VEHICLES, LLC strives to keep the most accurate and current customer
information in its les in order to maintain good customer relations.
If you bought this unit new, we have your information from the warranty registration form which you
have sent to us on le. If, however, you purchased this unit as used then we ask that you complete the
following information and mail it or fax it to us at 574-262-8340 so that we can be sure that our records
are updated.
Please note that the date of purchase on the card will show the original date the vehicle was rst
purchased and is the date applicable warranties originated. Note: the warranty on a HEARTLAND
RECREATIONAL VEHICLES, LLC coach is non-transferable. This customer information update
form is for record keeping purposes only. If you have any questions, please contact a HEARTLAND
RECREATIONAL VEHICLES, LLC service representative.
DATE: _________________________ COACH VIN NO.: ___________________________
CUSTOMER FULL NAME: ___________________________________________________
CUSTOMER ADDRESS: ___________________________________________________
___________________________________________________
TELEPHONE NUMBER: ___________________________________________________
EMAIL ADDRESS: ___________________________________________________
PURCHASED FROM: ___________________________________________________
ADDRESS: ___________________________________________________
___________________________________________________
HEARTLAND RECREATIONAL VEHICLES, LLC
ATTN: Dealer Services/Warranty Department
2912 Dexter Drive
Elkhart, IN 46514
Phone No. 574-262-8030
13Home is where your heart is...
14 HEARTLAND Recreational Vehicles, LLC
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PRE-TRIP CHECKLIST
(AT HOME)
Have read and understood your owner’s manual? _______
If not, please do so now.
EXTERIOR:
All objects secure .................................................. _______
Awnings locked ...................................................... _______
Tires at proper pressure (including spare) ............. _______
(check for wear/damage)
Wheel lug nuts tightened to proper torque ............ _______
Hitch and/or pin box secured properly ................... _______
All exterior lights operational ................................. _______
Battery (batteries) fully charged, uid level okay ... _______
Brakes checked for operation ................................ _______
Secure cargo and lock compartment doors ........... _______
Under-carriage items secure ................................. _______
(AT CAMPSITE)
FOLLOW THE PREVIOUS CHECKLIST WITH THESE ADDED
POINTS:
EXTERIOR:
Disconnect all shore lines .................................. _______
(City water, electric, sewer, cable)
Hook up tow vehicle ........................................... _______
Remove wheel chocks ....................................... _______
Retract step........................................................ _______
Store camping equipment .................................. _______
CHECK CLEARANCES PRIOR TO PULLING OUT!
This checklist may seem like it contains basic items, but many
are taken for granted and can spoil a trip if not attended to prior to
moving the trailer.
You may want to use this list as a start for your own Pre-Trip
checklist, which may include your personal camping gear and food
preferences.
Slide rooms are sealed tightly when closed .......... _______
INTERIOR:
Antenna lowered.................................................... _______
Roof vents lowered ................................................ _______
Refrigerator locked ................................................ _______
Water heater OFF .................................................. _______
Water pump OFF ................................................... _______
Fresh water tank level ........................................... _______
Waste water tank level .......................................... _______
Toilet operational ................................................... _______
Furnace OFF ......................................................... _______
LP Gas System checked ....................................... _______
Cooktop Cover CLOSED ....................................... _______
ITEMS TO CARRY:
• Local, state and national maps. Truck atlases can be useful for
showing maps, refueling stations and truck repair facilities.
• An emergency road kit and ashlight.
• An assortment of spare fuses.
• An assortment of hand tools.
• 12 Volt DC test light may be helpful when speaking with a
technician.
• A battery hydrometer to check the condition of battery electrolyte.
• Polarity tester to check 120 AC outlets.
• Potable/non-potable water hoses and a water pressure regulator.
Drawers, Closets, Windows CLOSED ................... _______
Television Swivel Trays LOCKED .......................... _______
15Home is where your heart is...
DRIVING SAFETY
Towing a recreational vehicle may be a new experience
for you. Find out what gears are right for your vehicle.
For sharp turns, reduce your speed and swing wide
after considering other trafc and obstacles in the
intersection. Proper braking is extremely important
for safety. The total weight being towed is much
greater than a car, so it is important to anticipate trafc
signals, stop signs and other trafc. Decelerate slowly,
whenever possible, to prevent undue wear on brakes
and tires. When passing a semi, bus or other large
vehicle from either direction, air turbulence may cause
the RV to sway slightly. Improper use of a recreational
vehicle may cause physical damage and/or personal
injury to the vehicle operator, occupants and others.
Other precautions include:
• Never exceed posted speed limit; reduce speed
when required by weather, trafc or road conditions.
• Use extreme caution when going downhill. Excessive
speed may cause loss of control.
• Never attempt to pass on a curve or anywhere the
view of the road ahead is restricted.
• Always check recreational vehicle brakes, lights and
breakaway switch before starting out on a long trip.
Conrm that brakes are applied evenly. Uneven
braking will pull the trailer to one side, which may
cause a loss of control when towing.
WARNING
DO NOT RIDE OR ALLOW OTHERS TO RIDE INSIDE THE RECREATIONAL
VEHICLE WHILE IT IS BEING TOWED. SEAT BELTS ARE NOT PROVIDED
AND TRANSPORTING OF INDIVIDUALS AND PETS COULD RESULT IN
DEATH OR SERIOUS INJURIES OF THEM.
Tow Vehicle
It is important that the recreational vehicle is matched
with an appropriate tow vehicle. A tow vehicle with
an inadequate gross combined weight rating (GCWR)
may experience mechanical failures and may not
provide adequate towing stability. Consult your dealer
for help in selecting the vehicle hitch and related
hitching accessories.
Tips For Driving
Due to the overall vehicle length, the turning radius is
much wider than a standard automobile. Always pay
close attention to the perimeters: front, sides, rear, roof
and undercarriage- Make sure the surrounding area
is clear of any obstacles. Swerves and sharp turns,
especially performed at high speeds, could result
in the loss of control of the vehicle. Drive with extra
caution to avoid situations which might require quick
momentum changes. When passing another vehicle,
allow extra time and space due to the additional length
and weight. Practice using the brakes away from
trafc to get the feel of the distance required to stop
the vehicle.
When traveling, make sure bridges can support the
combined weight of the tow vehicle and recreational
vehicle. Tonnage limits for bridges should be posted at
entrances. Also, check the posted height of overhead
clearances. Keep in mind road surfaces may have
been repaved or become packed with snow. Therefore,
the actual posted clearance height may not apply.
If a problem occurs, do not panic. If a sudden bumping
or sh-tailing occurs, it may indicate a at tire. Do not
jam on the brakes or suddenly accelerate in an attempt
to drive out of it. Instead, come to a stop slowly while
driving as straight as possible. If conditions permit,
coast to a very slow speed and try to avoid braking,
except when the wheels are straight ahead and the
trailer and tow vehicle are in line with each other.
If the vehicle begins to shtail when accelerated to
highway speed, back off the accelerator. This should
stop the sh-tailing. If it begins again when speed
increases, stop and check the load, which may not be
distributed evenly from side to side, or is too far back
to put a sufcient load on the hitch pin. Redistribute
the load, as necessary, before continuing.
Driving Cautions:
• Avoid getting to close to the edge of the road, a soft
shoulder may not support the weight of the vehicle.
• Driving lanes in work zones can be uneven, congested
and more narrow than usual.
• Be cautious of road debris which can damage the
undercarriage of the vehicle or cause damage to the
tires or wheel rims.
• Keep in consideration that posted speed signs
are for passenger automobiles. Therefore, use
extra awareness of the driving conditions and an
appropriate speed for a vehicle with trailer, especially
on corners and mountain roads.
16 HEARTLAND Recreational Vehicles, LLC
• Downgrade speed should be at least 5 mph less
than upgrade speed, or downgrade speed should be
attainable within three seconds of a brake application.
NOTICE
TOWING ANYTHING BEHIND YOUR RV COULD CAUSE DAMAGE TO
THE FRAME AND WILL VOID YOUR FRAMES WARRANTY.
Right Turns
Negotiating a right-hand turn while pulling a recreational
vehicle can be difcult, but can be negotiated well
using these tips:
• As the turn approaches, look into the mirror to ensure
the lane to the left is clear, then move wide over to
the left.
• Make the turn slowly.
• Check mirrors frequently. Be aware of necessary
clearance and space management for the trailer
while turning.
Night Driving
• Be well rested and alert when driving. If necessary,
nd a safe stopping place to rest until you are ready
to continue.
• Avoid using any interior lights while driving. They can
create a glare on the windshield decreasing visibility.
• Dim dash lights to a comfortable level to reduce glare.
Extreme Heat and Hot Weather Conditions
Check tire pressure frequently when traveling in hot
conditions. Tire air pressure increases with heat. Do
not let air out of a hot tire. When the tires cool down
they return to the previous tire pressure.
Winter and Cold Climate Conditions
• Keep speeds slow and steady; make moves gradually
and increase the visual distance for a gain in reaction
time.
• If the road or weather conditions are treacherous,
nd a safe stopping place and wait for conditions to
improve.
• Remove ice from the entry step to avoid slipping.
Refueling:
• Be aware of the fuel port location on the tow vehicle.
There may not be adequate space to turn around in
the parking lot in order to reposition for the pump.
• Check overhead clearance before pulling through
the fuel island.
• Be aware of the concrete/steel posts installed around
the fuel island.
• Avoid running over the fuel hose as it can get caught
and cause damage to the tow vehicle or recreational
vehicle.
WARNING
AVOID THE RISK OF FIRE OR EXPLOSION. TURN OFF ALL PILOT
LIGHTS AND APPLIANCES BEFORE REFUELING.
Emergencies:
If an emergency situation occurs, use the appropriate
braking technique and pull off the roadway a safe
distance from trafc if possible. Set the parking brake
and turn on the hazard warning ashers, especially
when parked alongside trafc lanes.
An emergency road kit should include at least three
reective warning signs, road ares, a ashlight,
spare automotive fuses and an assortment of hand
tools. The recreational vehicle is equipped with a
re extinguisher inside, near the entry door. Display
road ares or reective warning signs if the vehicle is
along the road for any length of time. Guidelines for
placing the warning triangles depend upon the road
characteristics and visibility. The standard placement
is 10’, 100’ and 200’ from the rear of the recreational
vehicle when on a divided highway or one-way road.
On a two-way road with trafc traveling both directions
the same placement would also be required at the front
of the recreational vehicle. Roads with curves and hills
may require placing warnings 500’ behind the vehicle
in order to safely warn approaching trafc.
Wet Conditions:
• The risk of hydroplaning is increased if tires are worn
or improperly inated.
• Heavy rain or standing water can affect brake
application.
17Home is where your heart is...
MAINTENANCE SCHEDULE
*Tighten wheel bolts or nuts every 50 miles for
the rst 200 miles & after every change in wheel
mounting. (Torque to 120-125 ft.-lbs.) Adjust brakes
after rst 200 miles then at above listed intervals
INSPECT/
TEST
BEFORE
EACH TRIP
MONTHLY
EVERY 3
MONTHS
EVERY 6
MONTHS
YEARLY
AS REQUIRED BY
MANUFACTURER
Axle and springs X X
Batteries X X
Water level X X
Brakes X X X
Exterior lighting X X
Fresh water system X X
Have all appliances serviced X
Lp gas system X
Pigtail connection X X
Roof sealant X
Roof vents X
Safety breakaway switch operation X X
Sidewall sealants X
Tire lug nuts (after initial 50 mile check) X
Tires (condition and pressure) X X
Underbelly, check for tears or leaks X
Wheel bearings X X
Seals – doors, windows, vents, external seams X
Clean exhaust fan lter and blades X
Test smoke alarm and lp detector X
Check operation of windows, latches and hinges X
Clean the roof ducted air conditioner lter(s) X
Inspect and reseal shower area, where necessary X
Lubricate exterior door hinges and latches with a
graphite (silicone) lubricant
X
Check, clean and tighten battery cables X
Rotate tires, as recommended by the tire
manufacturer
Check all appliances for proper operation X X
Have the heat and ignition inspected by qualied
technician
Inspection of roof seams and joints (performed by
an authorized service center suggested)
X
X
Sanitize the fresh water system X X
Wax and buff all gel-coat surfaces (as described in
owner’s guide – where applicable)
X
X
18 HEARTLAND Recreational Vehicles, LLC
MAINTENANCE SCHEDULE
*Tighten wheel bolts or nuts every 50 miles for
the rst 200 miles & after every change in wheel
mounting. (Torque to 120-125 ft.-lbs.) Adjust brakes
after rst 200 miles then at above listed intervals
Air pressure X
Wheel rims X
Brake shoes X X X
Brake magnets X X X X
Wheel bearings and cups X X X
Hub drum X X X
Seals X X X
Air pressure (best to check daily) X
*Lug bolts or nuts X
INSPECT/
TEST
BEFORE
EACH
TRIP
MONTHLY
EVERY 3
MONTHS
EVERY 6
MONTHS
YEARLY
AS REQUIRED BY
MANUFACTURER
**Pin box bolts (5th wheel)
**Retighten the pin box bolts every 50 miles for the
rst 500 miles.
*Safety chains
Other:
X X
X X
19Home is where your heart is...
20 HEARTLAND Recreational Vehicles, LLC
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MAINTENANCE RECORD
ROUTINE MAINTENANCE
All routine maintenance is the responsibility of the owner and is not covered by the HEARTLAND RECREATIONAL
VEHICLES, LLC Limited Warranty. Use the maintenance record to record all performed maintenance as required.
Please note that damage caused by improper or un-applied maintenance is not covered by the HEARTLAND
RECREATIONAL VEHICLES, LLC Limited Warranty. Use and conditions may dictate more frequent maintenance
than suggested.
Items supplied by other manufacturers may require specic individual maintenance not listed herein. Please refer
to the manufacturers’ suggested maintenance guidelines in the Owner’s Information Packet.
IMPORTANT: All adjustments and alignments within the rst three (3) months from date of original
purchase are subject to warranty coverage. Thereafter, these items are considered
routine maintenance.
Date Miles Description Of Service Work Performed Service Performed By Cost
21Home is where your heart is...
MAINTENANCE RECORD
Date Miles Description Of Service Work Performed Service Performed By Cost
22 HEARTLAND Recreational Vehicles, LLC
HITCHING & LOADING
Hitches
You should become comfortable hooking up your vehicle
with practice. There are several types of vehicle hitches
available. Be certain to use the one recommended
by your tow vehicle manufacturer and that meets the
weight requirements of your vehicle. Those described
here are typical, but have your dealer demonstrate and
explain the proper hitching and unhitching procedure for
your vehicle.
WARNING
AN IMPROPERLY COUPLED TRAILER OR 5TH WHEEL CAN RESULT IN
DEATH OR SERIOUS INJURY.
USE OF A TOW VEHICLE WITH A TOWING CAPACITY LESS THAN THE
LOAD RATING OF THE TRAILER CAN RESULT IN LOSS OF CONTROL,
AND MAY LEAD TO DEATH OR SERIOUS INJURY.
Be sure your hitch and tow vehicle are rated for the
Gross Vehicle Weight Rating (GVWR) of your vehicle.
Be sure the hitch load rating is equal to or greater than
the load rating of the coupler. Be sure the hitch size
matches the coupler size. Observe the hitch for wear,
corrosion and cracks before coupling. Replace worn,
corroded or cracked hitch components before coupling
the RV to the tow vehicle. Be sure the hitch components
are tight before coupling the RV to the tow vehicle.
Hitching A Travel Trailer
1. Crank the tongue of the trailer jack up until the hitch
coupler is high enough to clear the tow vehicle.
2. Back the tow vehicle to the trailer until the hitch ball is
directly under the coupler on the trailer.
3. Set the parking brakes, raise the locking latch on the
coupler and crank it down on the ball.
4. Move the locking latch down to lock it on the ball.
5. Engage the lock and the retainer clip.
6. Raise the tongue by cranking the jack down. The
tow vehicle will come up with it if the high coupler is
properly attached.
7. Fasten safety chains to frame of the tow vehicle. Do
not fasten chains to any part of the hitch unless the
hitch has holes or loops specically for that purpose.
Cross chains underneath the hitch and coupler with
enough slack to permit turning and to hold tongue up,
if the trailer comes loose.
8. Connect the breakaway switch cable to the tow
vehicle, making sure it is not attached to any part of
the trailer.
9. Crank the jack all the way up.
10. Install and adjust side mirrors.
11. Check all lights on trailer and tow vehicle.
12. Pull forward and check the operation of the trailer
brakes with hand control to assure proper operation.
(Refer to manufacturer specications on setting the
brake control.)
If aftermarket equalizer hitch bars are attached, see
manufacturer’s instructions.
WARNING
IMPROPER RIGGING OF THE SAFETY CHAINS CAN RESULT IN LOSS
OF CONTROL OF THE TRAILER AND TOW VEHICLE, LEADING TO
DEATH OR SERIOUS INJURY, IF THE TRAILER UNCOUPLES FROM THE
TOW VEHICLE.
WARNING
DO NOT CONNECT THE BREAKAWAY SWITCH LANYARD TO THE
HITCH BALL OR ANY REMOVABLE PART OF THE HITCH. FAILURE TO
DO SO MAY RESULT IN DAMAGE TO THE CABLE COMPROMISING THE
EMERGENCY BRAKING SYSTEM.
Always use safety chains when towing. They maintain
the ball connection between the trailer and tow vehicle
in the event of separation of the ball and trailer coupling.
Safety chains are included with every travel trailer and,
in most states, are required when towing a travel trailer.
Attach chain to the designated wing areas on the right
and left of the hitch ball, crossing under the trailer’s
tongue. Inspect the length of the chains once attached
to the tow vehicle frame. They should be long enough
to allow for turns, but short enough to avoid any drag.
Hitching a Fifth Wheel Trailer
To hitch a 5th wheel, lower or remove the tailgate.
Release the plate jaws by pulling the handle. It may
be necessary to raise or lower the trailer with the front
landing gear to align the pin with the jaw plates. Once
connected, put your truck in drive and apply pressure to
the hitch to ensure it is locked. Then retract your landing
23Home is where your heart is...
gear by using the switch or by turning the crank handle
(if equipped) to raise the jacks off the ground as far as
possible.
A lubrication point of major importance is the contact
area where the pinbox plate rests on the hitch saddle. A
liberal quantity of grease is often used on this surface,
but that can be messy. After-market lubrication pads
are also available, which can be attached to the pinbox
plate to eliminate the need for grease. A typical type of
lubrication pad is a thin sheet of graphite impregnated
Teon that is riveted to the pinbox plate. When using
lubrication pads make it a matter of routine maintenance
to inspect for pad wear. Before and after each trip, all
nuts, bolts, safety pins and other hitch related hardware
should be inspected.
NOTICE
USE OF A GOOSENECK ADAPTOR CAN CAUSE DAMAGE TO THE
STRUCTURE OF YOUR FIFTH WHEEL AND WILL VOID YOUR LIMITED
WARRANTY.
• Inspect the kingpin box mounting bolts at least every
2,000 miles. Using a torque wrench, tighten kingpin
box bolts to 60-70 ft. lbs.
• Inspect the kingpin latch plate and saddle to make sure
there is no evidence of excess wear or damage.
• Inspect the kingpin, pin-box plate and saddle to make
sure there is no evidence of excess wear or damage.
• Lubricate the latch bolt and pivot point of the latch plate
with SAE 30 oil at least every six months.
• Grease the load-bearing surfaces of the fth wheel
hitch with lithium based grease every 2,000 miles of
operation to reduce wear and provide easier turning.
As an alternative, use a grease-free lubrication pad
between the hitch saddle and the pinbox plate.
• Inspect and clean the hitch latch plate before each use.
• Grease the pivot points between the rails and hitch with
lithium-based grease every 2,000 miles of operation.
• Replace all worn or damaged parts.
Electrical Connection
Plug the pigtail on the vehicle into the electrical harness
on the truck. Be sure there is enough slack to allow the
vehicle to turn without disconnecting the pigtail. Make
sure all lights and the brakes work prior to moving the
vehicle. Current draw should not exceed ten amps for
each designated light circuit. The tow harness wires are
coded as follows:
1. White, 8 gauge – Ground
2. Blue, 12 gauge – Brake
3. Green, 14 gauge – Clearance Lights
4. Black, 14 gauge – Charge Line
5. Red, 14 gauge – Left Turn
6. Brown, 14 gauge – Right Turn
7. Yellow, 14 gauge – Aux
NOTICE
WHILE IT IS POSSIBLE TO OPERATE 12V ITEMS IN THE RV THROUGH
A TOW VEHICLE CHARGE LINE, IT IS NOT RECOMMENDED DUE TO
THE HIGH POWER CONSUMPTION OF SOME ITEMS.
Typical
Wiring
Diagram for
Seven-Way
Plug
24 HEARTLAND Recreational Vehicles, LLC
Safety Breakaway Switch
Attach the safety breakaway tether to the truck body.
DO NOT attach the cable to the plate handle, hitch
plate base or plate mounting brackets. Adjust the
cable so both vehicles may turn freely without pulling
the pin from the switch. Lubricate the breakaway pin
periodically to ensure good operation. Make sure the
pin is securely in place each time before using the
trailer. The tow vehicle battery will supply power
for the safety breakaway switch pin if a separation
occurs. However, if the pigtail also disconnects,
the vehicles brakes will not engage unless an RV
battery is installed in the vehicle and is charged.
number and size of storage compartments and the liquid
tank capacities are maximized for value and convenience.
However, be mindful that if all holding tanks are
lled to capacity, and all storage compartments
and cupboards are lled to the maximum volume,
the vehicle could be overloaded causing an unsafe
condition. Refer to the manufacturer’s labels posted
inside and outside of the unit for weight information.
NOTICE
UNDER NO CIRCUMSTANCES SHOULD THE ENGINE OF YOUR TOW
VEHICLE BE ALLOWED TO “LUG” OR PULL HARD FOR EXTENDED
PERIODS OF TIME. SUCH MISUSE CAN CAUSE ENGINE FAILURE.
NOTICE
DO NOT USE THE BREAKAWAY SWITCH AS A PARKING BRAKE, AS IT
IS INTENDED FOR EMERGENCY USE ONLY AND SUCH USE WILL DRAIN
YOUR RV BATTERY.
Ride Height of Vehicle – Clearance
When the vehicle is connected to the tow vehicle, check
the ground clearance and front to rear pitch of the
vehicle. If the front of the unit is too high, weight will be
transferred behind the axles, causing the unit to shtail
and the rear axle tires to prematurely wear. If the front of
the unit is too low, additional weight will be transferred to
the truck. To achieve proper ride height, adjust the pin
box by removing the bolts on each side and raising or
lowering the box until the proper holes are aligned, then
reinsert and tighten the bolts. Retighten the pin box
bolts every 50 miles for the rst 500 miles and prior
to every trip thereafter.
WARNING
NEVER OVERLOAD YOUR 5TH WHEEL. DO NOT EXCEED THE RATED
LOAD OF THE RV OR THE RATED LOAD OF ANY AXLE! OVERLOADING
CAN CAUSE LOSS OF CONTROL OF THE UNIT, WHICH CAN RESULT IN
SEVERE PERSONAL INJURY OR DEATH. OVERLOADING CAN ALSO
CAUSE PROPERTY DAMAGE TO THE UNIT, ITS CONTENTS AND THE TOW
VEHICLE.
Dangers of Overloading
During the design and development of our vehicles, the
In addition to causing premature wear, overloading
can cause problems in the area of handling
characteristics. An overloaded vehicle will take
longer (time and distance) to stop in an emergency.
Overloading can also cause added wear to
components such as tires and wheel bearings.
Overloading can also cause overheating of the tow
vehicle in some instances.
To avoid overloading, you must be aware of your vehicle
weight situation at all times. Know where you stand
when it comes to GVWR, GAWR and your current GVW
AND UVW. The following is a key to understanding
these terms:
Gross Vehicle Weight Rating (GVWR): is the
maximum permissible weight of this trailer when fully
loaded. It includes all weight at the trailer axle(s) and
tongue or pin.
Unloaded Vehicle Weight (UVW): is the weight of
this trailer as manufactured at the factory. It includes
all weight at the trailer axle(s) and tongue or pin. If
applicable it also includes full generator uids, including
fuel, engine oil and coolants.
Cargo Carrying Capacity (CCC): is equal to the
GVWR minus each of the following: UVW, full fresh
(potable) water weight (including water heater), and full
LP-gas weight.
Gross Axle Weight Rating (GAWR): is the value
specied as the load carrying capacity of a single axle
system, as measured at the tire-ground interfaces.
Gross Vehicle Weight (GVW): is the weight of the
coach with all the items and supplies that are loaded into
the unit at any point in time.
25Home is where your heart is...
Weighing your vehicle
First, locate a scale that will be large enough to weigh
your trailer and tow vehicle. They are generally available
at truck stops, concrete yards and grain elevators.
Before weighing your trailer, ll the propane tanks (80%
capacity) and the fresh water tank if you plan on taking
fresh water with you. Your tow vehicle should have a full
tank of fuel and have all passengers included with the
tow vehicle weight.
Pull onto the scales and locate the trailer in the center
of the scale. block the wheels and unhitch the trailer
making sure tongue jack or landing gears are set to level
the trailer. Record the weight of the recreational trailer.
Hitch the trailer, raise the jacks and weigh both the trailer
and the tow vehicle together. Record this weight.
Pull forward until tow vehicle is off the scales, then
weigh trailer with axles on the scale. Record this weight.
Subtract this weight from the trailer weight to nd the
hitch weight.
Also, check weight distribution at each wheel. Use the
above technique weighing only the right or left side.
Calculate the weight at each wheel. Be sure that no one
wheel is overloaded. If you have trouble calculating or
interpreting the weights, contact your dealer or vehicle
manufacturer.\
Weight Rating
Located on the unit’s front roadside lower corner is
a Federal Certication Label. This label gives the
maximum weight carrying capacities of your unit and
for each axle designated by the letters “GVWR” and
“GAWR” respectively. The serial number of your unit
is located on this label, also. Here is a sample label as
found on the pin box:
The Gross Vehicle Weight Rating (from the weight label)
minus the recreational trailer weight equals the amount
of supplies and personal gear you can carry.
If you have dual axles, you can get a weight for each
axle by stopping on the scale with one axle on the scale
and the other off. Record the weight of the one axle.
Then move the trailer so that both of the axles are on the
scale. Record this weight. The difference between the
two axles will be the second axle’s weight.
It is equally important that the load is distributed evenly
among all of the axles and wheels. One axle or wheel
may be overloaded even if the GVWR and GAWR
weights are within limits.
Pull the trailer forward until the front axle is off of the
scale. On tandem axle trailers, both axles should be
carrying about the same load. If not, level the trailer or
redistribute the load.
Under no circumstances should the respective loads
ever exceed these ratings. Dealer installed equipment
will reduce CCC. If the loaded weight of your RV
exceeds the GVWR or the weight of any axle exceeds
that axle’s GAWR, the RV is overloaded and you must
remove items to bring the weight down to or below the
GVWR or GAWR.
Pin Weight
To determine the pin weight of the vehicle, you must
weigh the tow vehicle with the trailer hitched. Record
this weight. Then disconnect the trailer and weigh the
tow vehicle again. Subtract the difference between the
two weights and you will arrive at your pin/hitch weight.
Adjust your cargo accordingly to remain within 15-27%
of the GVWR of the 5th wheel (10-15% on a Travel
Trailer). The GVWR is the GAWR added to the pin/hitch
weight.
26 HEARTLAND Recreational Vehicles, LLC
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