Heartland HCDWI User Manual
Dishwasher
User and Installation Instructions
For questions about features, operation/performance, parts, accessories or service, call: 1-877-650-5775 or visit our website at
www.heartlandappliances.com
Lave-vaisselle
Instruction pour untilisateur et d’installation
Au Canada, pour assistance, installation ou service, composez le 1-877-650-5775 ou visitez notre site web à
www.heartlandappliances.com
Manual# 2203
121007
© 2007 Heartland Appliances
Table of Contents/ Table des matières
ASSISTANCE OR SERVICE..........................................3
DISHWASHER SAFETY................................................3
DISHWASHER USE......................................................5
WASHING SPECIAL ITEMS........................................9
DISHWASHER CARE...................................................10
TROUBLESHOOTING.....................................11
INSTALLATION INSTRUCTIONS...........................13
INSTALLATION REQUIREMENTS...........................13
TOOLS & PARTS........................................................13
LOCATION REQUIREMENTS ..................................13
DRAIN REQUIREMENTS..........................................15
WATER SUPPLY REQUIREMENTS...........................15
ELECTRICAL REQUIREMENTS...............................15
PREPARE CABINET OPENING USING EXISTING
UTILITY HOOKUPS...................................................16
PREPARE CABINET OPENING WHERE THERE
ARE NO EXISTING UTILITY HOOKUPS.........17
INSTALL MOISTURE BARRIER................................19
PREPARE DISHWASHER...........................................20
MAKE ELECTRICAL CONNECTION...................22
CONNECT TO WATER SUPPLY..........................23
CONNECT TO DRAIN...........................................23
SECURE DISHWASHER IN CABINET OPENING...24
WARRANTY....................................................26
ASSISTANCE OU SERVICE......................................27
SÉCURITÉ DU LAVE-VAISSELLE.............................27
UTILISATION DULAVE-VAISSELLE........................29
LAVAGE D’ARTICLES SPÉCIAUX............................33
ENTRETIEN DU LAVE-VAISSELLE..........................34
DÉPANNAGE...................................................35
INSTRUCTIONS D’INSTALLATION.......................37
EXIGENCES D’INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
OUTILLAGE ET PIÈCES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
EMPLACEMENT D’INSTALLATION . . . . . . . . . . . . . . . . . . . . . . 37
SPÉCIFICATIONS DE LA CANALISATION
D’ÉVACUATION..........................................38
SPÉCIFICATIONS DE L’ALIMENTATION EN EAU..39
SPÉCIFICATIONS ÉLECTRIQUES . . . . . . . . . . . . . . . . . . . . . . . 39
PRÉPARATION DES OUVERTURES DANS
LES PLACARDS – UTILISATION DES MODES
DE RACCORDEMENT EXISTANTS POUR
CANALISATIONS ET CÂBLAGE..............................39
PRÉPARATION DE L’EMPLACEMENT
D’INSTALLATION ENTRE LES PLACARDS
LORSQUE LES CANALISATIONS ET CÂBLES
N’ONT PAS ÉTÉ INSTALLÉS.................................41
INSTALLATION DE LA BARRIÈRE CONTRE
L’ H U M IDI TÉ . . . . . . . . ... .. . . . . . . . . ... .. . . . . . . . . ... 43
PRÉPARATION DU LAVE-VAISSELLE....................43
RACCORDEMENT ÉLECTRIQUE . . . . . . . . . . . . . . . . . . . . . . . . 46
2
RACCORDEMENT À LA CANALISATION
D’EAU .... .... .... ....... .... .... .... .... ........... .... .... 47
RACCORDEMENT À LA CANALISATION
D’ÉVACUATION. ........... ..... ..... ................ ..47
IMMOBILISATION DU LAVE-VAISSELLE DANS
L’ESPACE D’INSTALLATION....................................47
GARANTIE.......................................................50
Assistance or Service
If you need assistance or service, first see the “Troubleshooting”
section. Additional help is available by calling our Service Desk at
1-877-650-5775 or write:
1050 Fountain Street N.
Cambridge, Ontario
Canada N3H 4R7
Information may also be obtained by visiting our website at
www.heartlandappliances.com
Please include a daytime phone number in your correspondence.
Keep this book and your sales slip together for future eference.
You must provide proof of purchase or installation date for inwarranty service. Write down the following information about
your appliance to help you obtain assistance or service if you ever
need it. You will need to know your complete model number and
serial number. You can find this information on the model and
serial number label, located under the washer lid.
Dealer name________________________________________
Serial number_______________________________________
Address____________________________________________
Phone number_______________________________________
Model number_______________________________________
Purchase date________________________________________
Dishwasher Saftey
Your saftey and the saftey of others are very important
We have provided many saftey messages in this manual and on your appliance. Always read and follow saftey messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or
“WARNING.” These words mean:
You can be killed or seriously injured if you don’t immediately follow
instructions.
You can be killed or seriously injured if you don’t follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen
if the instructions are not followed.
3
Important Safety Instructions
Tip Over Hazard
Do not use dishwasher until completely installed.
Do not push down on open door.
Doing so can result in serious injury or cuts.
Electrical Shock Hazard
Electrically ground dishwasher.
Connect ground wire to green ground connector
in terminal box.
Do not use an extension cord.
Failure to follow these instructions can result in
death, fire, or electrical shock.
WARNING: When using the dishwasher, follow basic precautions, including the following:
Read all instructions before using the dishwasher.
•
Use the dishwasher only for its intended function.
•
Use only detergents or rinse agents recommended for use in a
•
dishwasher, and keep them out of the reach of children.
When located items to be washed:
•
1) Locate sharp items so that they are not likely to damage
the door seal; and
2) Load sharp knives with the handles up to reduce the
risk of cut-type injuries.
Do not wash plastic items unless they are marked “dishwasher
•
safe” or the equivalent. For plastic items not so marked, check
the manufacturer’s recommendations.
Do not touch the heating element during or immediately after
•
use.
Do not operate the dishwasher unless all enclosure panels are
•
properly in place.
Do not tamper with controls.
•
Before Using Your Dishwasher
Do not abuse, sit on, or stand on the door, lid, or dish racks
•
of the dishwasher.
To reduce the risk of injury, do not allow children to play in or
•
on the dishwasher.
Under certain conditions, hydrogen gas may be produced in
•
a hot water system that has not been used for two week or
more. HYDROGEN GAS IS EXPLOSIVE. If the hot water
system has not been used for such a period, before using the
dishwasher turn on all hot water faucets and let the water
flow from each for several minutes. This will release any
accumulated hydrogen gas. As the gas is flammable do not
smoke or use an open flame during this time.
Remove the door or lid to the washing compartment when
•
removing an old dishwasher from service or discarding it.
SAVE THESE INSTRUCTIONS
Install where dishwasher is protected from the elements. Protect
•
against freezing to avoid possible rupture of fill valve. Such
ruptures are not covered by the warranty. See “Storing” in the
“Dishwasher Care” section for winter storage information.
Install and level dishwasher on a floor that will hold the weight,
•
and in an area suitable for its size and use.
4
Remove all shipping plugs from hoses and connectors (such as
•
the cap on the drain outlet) before installing. See Installation
Instructions for complete information.
Grounding Instructions
For a grounded, cord-connected dishwasher: The dishwasher
•
must be grounded. In the event of a malfuction or breakdown,
grounding will reduce the the risk of electric shock by providing
a path of least resistance for electric current. The dishwasher
is equipped with a cord having an equipment-grounding
conductor and a grounding plug. The plug must be plugged
into an appropriate outlet that is is installed and grounded in
accordance with all local codes and ordinances.
Dishwasher Use
Loading Suggestions
Remove leftover food, bones, toothpicks and other hard items
•
from the dishes. To conserve water, energy and save time, it
is not necessary to rinse dishes before putting them into the
dishwasher. The wash system removes food particles from the
water. The system contains a chopping device which will reduce
the size of food items.
Warning: Improper connection of the equipment-grounding
conductor can result in a risk of electric shock. Check with a
qualified electrician or service representative if you are in doubt
whether the dishwasher is properly grounded. Do not modify
the plug provided with the dishwasher; if it will not fit the
outlet, have a proper outlet installed by a qualified electrician.
For a permanently connected dishwasher: The dishwasher must
•
be connected to a grounded metal, permanent wiring system,
or an equipment-grounding conductor must be run with
the circuit conductors and and connected to the equipmentgrounding terminal or lead the dishwasher.
SAVE THESE INSTRUCTIONS
NOTE: If hard items such as fruit seeds, nuts, and eggshells
enter the wash module, you might hear chopping, grinding,
crunching, or buzzing sounds. These sounds are normal when
hard items enter the module. Do not let metallic items (such
as pot handle screws) get into the wash module. Damage can
occur.
It is important for the water spray to reach all soiled surfaces.
•
Load dishes so they are not stacked or overlapping if possible.
•
For best drying, water must be able to drain from all surfaces.
Load heavy pots and pans gently. Heavy items can dent the
•
stainless steel interior of the door if they are dropped or
bumped.
Make sure pot lids and handles, pizza pans, cookie sheets, etc.,
•
do not interfere with the spray arm rotation.
Conserve water, energy and save time by running a rinse cycle
•
if you do not plan to wash dishes soon. Foods such as eggs, rice,
pasta, spinach, and cooked cereals may be hard to remove if
they are left to dry over a period of time.
Quiet operating tips
To avoid thumping/clattering noises during operation:
Make sure lightweight load items are secured in the racks.
•
Make sure pot lids and handles, pizza pans, cookie sheets, etc.,
•
do not touch interior walls or interfere with the rotation of the
spray arm.
Load dishes so they do not touch one another.
•
5
Detergent Dispenser
A
B
C
MAIN WASH
PREWASH
Soft Water
Hard Water
Soft Water
Hard Water
MAIN WASH
PREWASH
Soft Water
Hard Water
Soft Water
Hard Water
The detergent dispenser has two sections. The smaller Pre-Wash
section empties detergent into the dishwasher when you close the
door. The larger Main Wash section automatically empties detergent
into the dishwasher during the wash. (See the “Cycle Selections” in
the Consumer Reference Guide.)
A.Cover latch
B.Main Wash section
C.Pre-Wash section
Use automatic dishwashing detergent only. Other detergents
•
can produce excessive suds that can overflow out of the
dishwasher and reduce washing performance.
Add detergent just before starting cycle.
•
Store tightly closed detergent in a cool, dry place. Fresh
•
automatic dishwasher detergent results in better cleaning.
NOTE: Do not use detergent with a rinse cycle.
Filling the dispenser
If the dispenser cover is closed, open the cover by moving the
1.
cover latch to the right.
Add the correct amount of detergent to the Main Wash section
2.
of the dispenser according to the chart below. If you are using
a tablet detergent, it must be placed in the Main Wash section.
(See “How much detergent to use.”)
Add the correct amount of detergent to the Pre-Wash section of
3.
the dispenser, if needed, according to the chart below.
Close the dispenser cover.
It is normal for the cover to open partially when dispensing
detergent.
NOTE: See the “Cycle Selections” in the Consumer Reference
Guide for which section to fill depending on the cycle selected.
How much detergent to use
Water hardness can change over a period of time. If you do not
The amount of detergent to use depends on the soil level of
•
your dishes, hardness of your water, and the type of detergent.
If you use too little, dishes will not be clean. If you use too
much in soft water, glassware will etch.
•
know your water hardness, call us or your designated service
center and ask for a free water hardness test strip, Part Number
4171690. For more information, see “Assistance or Service.”
Detergent Dispenser fill recommendations per dish load, soil level and water hardness.
Water Hardness Light Soil or Prerinsed Normal - Heavy Soil
Main Wash section Pre-Wash section Main Wash section Pre-Wash section
Soft
(0-2 grains per U.S.
gallon)
Medium
(2-6 grains per U.S.
4 tsp (20mL)
Fill to Soft Water line
6 tsp (30mL)
Fill above the Soft Water
line
Empty 6 tsp (30mL)
Fill above the Soft Water
line
2 tsp (10mL)
Fill to Soft Water line
6 tsp (30mL)
Fill above the Soft Water
line
2 tsp (10mL)
Fill to Soft Water Line
4 tsp (20mL)
Fill to Hard Water line
gallon)
Hard
(7 grains per U.S. gallon
8 tsp (40mL)
Fill to Hard Water line
4 tsp (20mL)
Fill to Hard Water line
9 tsp (45mL)
Fill cup completely
7 tsp (35mL)
Fill cup completely
and above)
NOTE: Fill amounts shown are for standard powdered detergent. Amounts may vary if you use liquid or concentrated powdered detergent.
Tablet detergents should be placed in the main wash section of the detergent dispenser with the cover closed. Follow instructions on the
package when using liquid dishwasher detergent, concentrated powdered detergent or tablet detergent.
6
Rinse Aid Dispenser
USE RINSE AID FOR
BETTER DRYING
Lock
Open
Full
Add
A
B
C
Full
Add
Lock
Open
IMPORTANT: Your dishwasher is designed to use a liquid rinse
aid. The use of rinse aids greatly improves drying by allowing water
to drain from the dishes after the final rinse. They also prevent water
from forming droplets that can dry as spots or streaks. Do not use a
solid or bar-type rinse aid.
To adjust the setting
Remove the dispenser knob.
1.
Turn the arrow adjuster inside the dispenser to the desired
2.
setting by either using your fingers or inserting a flat-blade
screwdriver into the center of the arrow and turning.
Replace the dispenser knob.
3.
Filling the dispenser
The rinse aid dispenser holds 5 oz (150 mL) of rinse aid. Under
normal conditions, this will last for about 1 to 3 months.
Make sure the dishwasher door is fully open.
1.
Turn the dispenser knob to “Open” and lift it out.
2.
A.Dispenser knob
B.Indicator
C.Indicator window
Pour rinse aid into the opening until the indicator points to
3.
“Full.” Take care not to overfill. (When the rinse aid indicator
drops to the “Add” level, add more rinse aid.)
Performance Tips
Hot water dissolves and activates the dishwashing detergent. Hot
water also dissolves grease on dishes and helps glasses dry spot-free.
Is the water temperature too low? For best dishwashing results,
water should be 120°F (49°C) as it enters the dishwasher. Loads
may not wash as well if the water temperature is too low. Water that
is too hot can make some soils harder to remove and cause certain
detergent ingredients not to function. If your water heater is located
far from the dishwasher, it may be necessary to run the hot water at
the faucet closest to the dishwasher to minimize the amount of cold
water in the water line.
To check water temperature
Run hot water at the faucet closest to your dishwasher for at
1.
least 1 minute.
Place a candy or meat thermometer in a glass measuring cup.
2.
Clean up any spilled rinse aid with a damp cloth.
4.
Place the knob back into the opening and turn to the “Lock”
5.
position.
Rinse aid setting
The amount of rinse aid released into the final rinse can be adjusted.
For most water conditions, the factory setting of 2 will give good
results. If you have hard water or notice rings or calcium spots on
your glasses or dishes, try a higher setting.
Check the temperature on the thermometer as the water is
3.
running into the cup.
Additional efficiency tips
To save water and energy and time, do not rinse dishes before
•
putting them into the dishwasher.
Choose the cycle that describes the most difficult soil in your
•
dish load.
Do not worry about mixed loads. Any item that is dishwasher
•
safe can be washed using any cycle.
Use a delay feature to run your dishwasher during off-peak
•
hours. Local utilities recommend avoiding heavy usage of
energy at certain times of day.
During the summer, run your dishwasher at night. This reduces
•
daytime heat buildup in the kitchen.
Use the heated dry option for best drying performance. Always
•
use rinse aid.
Use cycles or options that add extra heat to the wash or rinse
•
portion of the cycle for better performance.
Run your dishwasher with full loads. Run a rinse cycle after
•
meals until the dishwasher is full.
If your home is equipped with a water softener, you may want
•
to avoid starting the dishwasher during the regeneration of the
softener, since this may contribute to poor wash performance.
7
Wash System
The five-level wash system provides excellent cleaning results.
Four levels of filtration and a soil collector system filter the wash
water and prevent food particles from redepositing on the clean
dishes.
The wash water continuously flows through the Ultra-Fine
•
filter, trapping food particles.
Two water jets, located under the spray arm, remove the food
•
particles from the Ultra-Fine filter.
A coarse strainer prevents bones, pits, and other large objects
•
from entering the pump system.
NOTE: Periodically check the coarse strainer and remove any
objects on the strainer.
Sensor System
This dishwasher is equipped with an optical sensor wash that detects
water temperature, soil and detergent amount. Wash cycles are
adjusted based on what is sensed. The dishwasher “senses” wash
water quality during a series of pauses in the wash cycle. The sensor
monitors water temperature and the amount of soil and detergent
appearing in the wash water. It automatically adjusts the wash
cycle for the best wash. Lightly soiled dishes will use less water
and energy. Heavily soiled dishes will get more water, increased
temperature and wash time. This dishwasher will automatically
adjust the sensor approximately once a year to your water quality.
IMPORTANT: The very first wash cycle after installation in your
home will be adjusted to include an additional 2 rinses. This cycle
must not be interrupted for proper sensor adjustment. If this
adjustment cycle is canceled or stopped before the Clean light
comes on at the end of the cycle, the next wash cycle will repeat this
sensor adjustment.
Drying System
NOTE: Your dishwasher has one of the vent systems shown below.
Located on the front left side of the door
During drying, you can see steam escaping through the vent at the
upper left corner of the door. This is normal as the heat dries your
dishes.
IMPORTANT: The vapor is hot. Do not touch the vent during
drying.
Located on the top left side of the door
The active vent reduces the filling and washing sounds from your
dishwasher. The vent closes, after the cycle starts, to lock in sound.
After the cycle finishes and the dishes cool for several hours, the
vent opens. This prevents any water vapor from collecting on the
countertop. Between cycles, the vent stays open for airflow, reducing
the buildup of odors.
NOTE: There is a slight noise when the vent closes or opens. This
is normal.
Sound System
The sound insulation system helps to maintain a quiet home
environment during dishwasher operation.
NOTE: If you do not load dishes properly, the quiet operation of
your dishwasher could be affected. (See “Loading” in the
Consumer Reference Guide.)
8
Overfill Protection Float
The overfill protection float (in the front right corner of the
dishwasher tub) keeps the dishwasher from overfilling. It must be in
place for the dishwasher to operate.
Check under the float for objects that may keep the protector from
moving up or down.
Washing Special Items
If you have doubts about washing a particular item, check with the manufacturer to see if it is dishwasher safe.
Material Dishwasher Safe?/Comments Material Dishwasher Safe?/Comments
Aluminum Yes
High water temperature and detergents can
affect finish of anodized aluminum.
Disposable
Aluminum
Bottles and Cans No
Cast Iron No
China/Stoneware Yes
Crystal Yes
Gold No
Glass Yes
No
Do not wash throwaway aluminum pans in
the dishwasher. These might shift during
washing and transfer black marks to dishes
and other items.
Wash bottles and cans by hand. Labels
attached with glue can loosen and clog the
spray arms or pump and reduce washing
performance.
Seasoning will be removed, and iron will
rust.
Always check manufacturer’s
recommendations before washing. Antique,
hand-painted, or over-the-glaze patterns may
fade. Gold leaf can discolor or fade.
Always check manufacturer’s
recommendations before ashing. Some
types of leaded crystal can etch with repeated
washing.
Gold-colored flatware will discolor.
Milk glass yellows with repeated
dishwasher washing.
Pewter, Brass,
Bronze
Disposable
Plastics
Plastics Yes
Stainless Steel Yes
Sterling Silver or
Silver Plate
Tin No
Wooden Ware No
Hollow-Handle
Knives
No
High water temperatures and detergent can
discolor or pit the finish.
No
Cannot withstand high water temperatures
and detergents.
Always check manufacturer’s
recommendations before washing. Plastics
vary in their capacity to withstand high
temperatures and detergents. Load plastics in
top rack only.
Run a rinse cycle if not washing
immediately. Prolonged contact with food
containing salt, vinegar, milk products, or
fruit juice can damage finish.
Yes
Run a rinse cycle if not washing
immediately. Prolonged contact with food
containing salt, acid, or sulfide (eggs,
mayonnaise, and seafood) can damage finish.
Can rust.
Wash by hand. Always check
manufacturer’s instructions before washing.
Untreated wood can warp, crack, or lose its
finish.
No
Handles of some knives are attached to the
blade with adhesives which can loosen if
washed in the dishwasher.
9
Dishwasher Care
Cleaning
Cleaning the exterior
In most cases, regular use of a soft, damp cloth or sponge and a
mild detergent is all that is necessary to keep the outside of your
dishwasher looking nice and clean. If your dishwasher has a stainless
steel exterior, a stainless steel cleaner is recommended. Nickel must
be cleaned with warm soapy water and a micro cloth. If any acidbased food or liquid, such as lemon juice or tomato juice, is spilled
on the dishwasher, wipe it at once to prevent staining.
Cleaning the interior
Hard water minerals can cause a white film to build up on the
inside surfaces, especially just beneath the door area.
Do not clean the dishwasher interior until it has cooled. Wear
rubber gloves. Do not use any type of cleanser other than
dishwasher detergent because it may cause foaming or sudsing.
To clean interior
Make a paste with powdered dishwasher detergent on a damp
sponge and clean.
OR
Use liquid automatic dishwasher detergent and clean with a damp
sponge.
OR
See the vinegar rinse procedure in “Spotting and filming on dishes”
in “Troubleshooting.”
NOTE: Run a Normal cycle with detergent after cleaning the
interior.
If a drain is clogged, the drain air gap protects your dishwasher from
water backing up into it.
The drain air gap is usually located on top of the sink or countertop
near the dishwasher. To order a drain air gap, call your local dealer;
or call us or your designated service center and ask for Part Number
300096. For more information, see “Assistance or Service.”
NOTE: The drain air gap is an external plumbing device that is
not part of your dishwasher. The warranty provided with your
dishwasher does not cover service costs directly associated with the
cleaning or repair of the external drain air gap.
To clean the drain air gap
Clean the drain air gap periodically to ensure proper drainage of
your dishwasher. Follow the cleaning instructions provided by
the manufacturer. With most types, you lift off the chrome cover.
Unscrew the plastic cap. Then check for any soil buildup. Clean if
necessary.
Storing
Storing for the summer
Protect your dishwasher during the summer months by turning off
the water supply and power supply to the dishwasher.
Winterizing your dishwasher
Protect your dishwasher and home against water damage due to
freezing water lines. If your dishwasher is left in a seasonal dwelling
or could be exposed to near freezing temperatures, have your
dishwasher winterized by authorized service personnel.
Drain Air Gap
Check the drain air gap anytime your dishwasher isn’t draining well.
Some state or local plumbing codes require the addition of a drain
air gap between a built-in dishwasher and the home drain system.
10
Troubleshooting
First try the solutions suggested here and possibly avoid the cost of a service call...
Dishwasher is not operating properly
Dishwasher does not run or stops during a cycle
•
Is the door closed tightly and latched?
Is the right cycle selected? Refer to the “Cycle Selections” in the
Consumer Reference Guide.
Is there power to the dishwasher? Has a household fuse blown, or
has a circuit breaker tripped? Replace the fuse or reset the circuit
breaker. If the problem continues, call an electrician.
Has the motor stopped due to an overload? The motor
automatically resets itself within a few minutes. If it does not restart,
call for service.
Is the water shutoff valve (if installed) turned on?
It is normal for certain cycles to repeatedly pause for several seconds
during the main wash.
Condensation on the kitchen counter
•
Is the dishwasher aligned with the countertop? Moisture from the
vent in the dishwasher console can form on the counter. Refer to the
Installation Instructions for more information.
Dishes are not completely clean
Food soil left on the dishes
•
Is the dishwasher loaded correctly? Refer to the “Loading” section in
the Consumer Reference Guide.
Did you choose the cycle that describes the most difficult soil in
your dishwasher? If you have some items with heavier soils, use a
heavier cycle.
Is the water temperature too low? For best dishwashing results,
water should be 120°F (49°C) as it enters the dishwasher. Refer to
the “Performance Tips” section.
Clean light is flashing
•
The dishwasher has malfunctioned. Call for service to check heater
circuit.
Dishwasher will not fill
•
Is the overfill protection float able to move up and down freely?
Press down to release.
Dishwasher seems to run too long
•
Is the water supplied to the dishwasher hot enough? The dishwasher
runs longer while heating water. Refer to the “Performance Tips”
section.
A delay automatically occurs in some wash and rinse cycles until the
water reaches the proper temperature.
Water remains in the dishwasher
•
Is the cycle complete?
Detergent remains in the covered section of the dispenser
•
Is the cycle complete?
Is the detergent lump-free? Replace detergent if necessary.
White residue on the front of the access panel
•
Was too much detergent used? Refer to the “Detergent Dispenser”
section.
Is the brand of detergent making excess foam? Try a different brand
to reduce foaming and eliminate buildup.
Odor in the dishwasher
•
Are dishes washed only every 2 or 3 days? Run a rinse cycle once or
twice a day until you have a full load.
Does the dishwasher have a new plastic smell? Run a vinegar
rinse as described in “Spotting and filming on dishes” later in this
Troubleshooting guide.
Did you use the correct amount of fresh detergent? Use
recommended dishwasher detergents only. Refer to the “Detergent
Dispenser” section. Do not use less than 1 tb (15 g) per load.
Detergent must be fresh to be effective. Store detergent in a cool,
dry area. Heavy soil and/or hard water generally require extra
detergent.
Is detergent caked in dispenser? Use fresh detergent only. Do not
allow detergent to sit for several hours in a wet dispenser. Clean
dispenser when caked detergent is present.
Is the pump or spray arm clogged by labels from bottles and cans?
Is the home water pressure high enough for proper dishwasher
filling? Home water pressure should be 20 to 120 psi (138 to 828
kPa) for proper dishwasher fill. If you have questions about your
water pressure, call a licensed, qualified plumber.
Are high suds slowing the wash arm? Do not use soap or laundry
detergents. Use recommended dishwasher detergents only.
Spots and stains on dishes
Spotting and filming on dishes
•
Is your water hard or is there a high mineral content in your water?
Conditioning the final rinse water with a liquid rinse aid helps
eliminate spotting and filming. Keep the rinse aid dispenser filled.
Always use a high-temp option. If your water hardness is 13 grains
or above, it is strongly recommended that you install a home water
softener. If you do not wish to drink softened water, have the
softener installed onto your hot water supply.
Is the water temperature too low? For best dishwashing results,
water should be 120°F (49°C) as it enters the dishwasher. Refer to
the “Performance Tips” section.
Did you use the correct amount of effective detergent? Use
recommended dishwasher detergents only. Refer to the “Detergent
Dispenser” section. Do not use less than 1 tb (15 g) per load.
11
Detergent must be fresh to be effective. Store detergent in a cool,
dry area. Heavy soil and/or hard water generally require extra
detergent.
Is the home water pressure high enough for proper dishwasher
filling? Home water pressure should be 20 to 120 psi (138 to 828
kPa) for proper dishwasher fill. If you have questions about your
water pressure, call a licensed, qualified plumber.
NOTE: To remove spots and film from dishes, try a white vinegar
rinse. This procedure is intended for occasional use only. Vinegar is
an acid, and using it too often could damage your dishwasher.
1. Wash and rinse dishes. Use an air-dry or an energy saving dry
option. Remove all silverware or metal items.
2. Put 2 cups (500 mL) white vinegar in a glass or dishwasher-safe
measuring cup on the bottom rack.
3. Run the dishwasher through a complete washing cycle using
an air-dry or an energy saving dry option. Do not use detergent.
Vinegar will mix with the wash water.
Silica film or etching (silica film is a milky, rainbow-colored
•
deposit; etching is a cloudy film)
Sometimes there is a water/chemical reaction with certain types
of glassware. This is usually caused by some combination of soft
or softened water, alkaline washing solutions, insufficient rinsing,
overloading the dishwasher, and the heat of drying. It might not be
possible to prevent the problem, except by hand washing.
To slow this process use a minimum amount of detergent but not
less than 1 tb (15 g) per load. Use a liquid rinse aid and underload
the dishwasher to allow thorough rinsing. Silica film and etching are
permanent and cannot be removed. Do not use heated drying.
Dishes do not dry completely
Dishes are not dry
•
Did you load your dishwasher to allow proper water drainage?
Do not overload. Refer to the “Loading” section in the Consumer
Reference Guide. Use a liquid rinse aid to speed drying.
Are the plastics wet? Plastics often need towel drying. Is the rinse aid
dispenser empty?
Refer to the “Rinse Aid Dispenser” section.
Did you use an air-dry or energy-saving dry option? Use a heated
drying option for dryer dishes.
Dishes are damaged during a cycle
Chipping of dishes
•
Did you load the dishwasher properly? Load the dishes and glasses
so they are stable and do not strike together from washing action.
Minimize chipping by moving the rack in and out slowly.
NOTE: Antiques, feather-edged crystal, and similar types of china
and glassware might be too delicate for automatic dishwashing.
Wash by hand.
Noises
Grinding, grating, crunching or buzzing sounds
•
A hard object has entered the wash module. When the object is
ground up, the sound should stop. If the noise persists after a
complete cycle, call for service.
White spots on cookware with nonstick finish
•
Has the dishwasher detergent removed cookware seasoning?
Reseason cookware after washing in the dishwasher.
Brown stains on dishes and dishwasher interior
•
Does your water have high iron content? Rewash dishes using 1-3
tsp (5-15 mL) of citric acid crystals added to the covered section
of the detergent dispenser. Do not use detergent. Follow with a
Normal wash cycle with detergent. If treatment is needed more
often than every other month, the installation of an iron removal
unit is recommended.
Black or gray marks on dishes
•
Are aluminum items rubbing dishes during washing? Disposable
aluminum items can break down in the dishwasher and cause
marking. Hand wash these items. Remove aluminum markings by
using a mild abrasive cleaner.
Orange stains on plastic dishes or dishwasher interior
•
Are large amounts of tomato-based foods on dishes placed in the
dishwasher? It may be necessary to use a stain removal product
to remove stains from your dishwasher. Stains will not affect
dishwasher performance.
12
A
B
C
Installation Instructions
Installation Requirements
Tools and Parts
Gather the required tools and parts before starting
installation.
All Installations
Tools Needed:
• pliers
• Phillips screwdriver
• 5/16” and 1/4” nut drivers or
hex sockets
• measuring tape or ruler
• 10” adjustable wrench that
opens to 1-1/8” (2.9 cm)
• flat-blade screwdriver
• utility knife
• 2 twist-on wire connectors
which are the proper size
to connect your household
wiring to 16-gauge wiring in
dishwasher
• small level
• flashlight
• shallow pan
• 5/8” open-end wrench
• bath towel
• wood block
Parts needed:
• 90° elbow with 3/8” N.P.T.
external threads on one end.
(The other end must fit your
water supply line.)
• Teflon® tape or pipe joint
compound
• shims (if installed with builtup floor)
In addition, for new installations
Tools needed:
• electric drill with 1/2”, 3/4”
and 1-1/2” hole saw bits
• small tubing cutter
• wire stripper
• 1-1/2”-2” screw-type clamp
if connecting to waste-tee
Parts supplied
A. 2 – drain hose clamps, 1 large and 1 small
B. 2 – # 10 x 1/2” Phillips-head screws
C. drain hose
Parts needed:
• copper tubing (3/8”
recommended) or flexible
stainless steel braided fill line
• clamp connector or conduit
connector to fit a 7/8” (2.2 cm)
diameter hole
D. 2 #8 x 1-3/8” TORX®T15 screws
E. 4 #10 x 3/8” hex-head screws
F. Bottom sound pad (located in lower rack)
G. Moisture barrier tape
Make sure all these parts are included. If not included, call
1-877-650-5775.
® Teflon is a registered trademark of E.I. Du Pont de Nemours and Company.
® Registered trademark of TEXTRON.
Location Requirements
Do not run drain lines, water lines or electrical wiring where
they can interfere with or contact dishwasher motor or legs.
The location where the dishwasher will be installed must provide
clearance between motor and flooring. Motor should not touch the
floor.
Do not install dishwasher over carpeted flooring.
Protect dishwasher and water lines leading to dishwasher against
freezing. Damage from freezing is not covered by the warranty.
A side panel kit is available from your dealer for installing your
dishwasher at the end of your cabinetry.
A moisture barrier accessory (Part No. 4396277) is available from
your dealer for installing underneath the countertop, but is not
required. This may also be obtained by calling 1-877-650-5775.
Check location where dishwasher will be installed. The location
must provide:
• easy access to water, electricity and drain.
• convenient access for loading and unloading dishes. Corner
locations require a 2” (5.1 cm) minimum clearance between the side
of the dishwasher door and the wall or cabinet.
• square opening for proper operation and appearance.
• cabinet front perpendicular to floor.
• level floor. (If floor at front of opening is not level with floor at
rear of opening, shims may be needed to level dishwasher.)
NOTE:To prevent shifting during dishwasher operation, shims
must be securely attached to the floor.
If dishwasher will be left unused for a period of time or in a location
where it may be subject to freezing, have it winterized by authorized
service personnel.
Make sure pipes, wires and drain hose are within the shaded area
shown in the “Cutout dimensions” section.
Helpful Tip: If the floor in the dishwasher opening is uneven
(example: tile flooring only partway into opening) you will need
to take special care in measuring dimensions and in leveling
dishwasher.
13
Product Dimensions Cutout Dimensions
9"
(22.9 cm)
10"
(25.4 cm)
6" ***
(15.2 cm)
6" ***
(15.2 cm)
3-1/4"
(8.3 cm)
2-3/4"
(7 cm)
34"
(86.4 cm)
min.*
2"
(5.1 cm)
2"
(5.1 cm)
All surfaces must be free
from intrusions
2"
(5.1 cm)
3-1/4"
(8.3 cm)
3-1/4"
(8.3 cm)
2-3/4"
(7 cm)
3-1/4"
(8.3 cm)
24" (61 cm)
min.
24" (61 cm)
**
5-1/2"
(14 cm)
3-1/2"
(8.9 cm)
23-7/8" (60.6 cm)
SIDE VIEW
REAR VIEW
27-3/8" (69.5 cm)
3/4" (1.9 cm)
insulation –
may be
compressed
24-7/8" (63.2 cm)*
21" (53.3 cm)
33-7/8"
(86 cm) min.
with wheels
removed
9"
(22.9 cm)
10"
(25.4 cm)
6" ***
(15.2 cm)
6" ***
(15.2 cm)
3-1/4"
(8.3 cm)
2-3/4"
(7 cm)
34"
(86.4 cm)
min.*
2"
(5.1 cm)
2"
(5.1 cm)
All surfaces must be free
from intrusions
2"
(5.1 cm)
3-1/4"
(8.3 cm)
3-1/4"
(8.3 cm)
2-3/4"
(7 cm)
3-1/4"
(8.3 cm)
24" (61 cm)
min.
24" (61 cm)
**
5-1/2"
(14 cm)
3-1/2"
(8.9 cm)
Cut holes in shaded area of cabinet walls or floor as specified below:
water line – 1/2” (1.3 cm)
drain line – 1-1/2” (3.8 cm)
direct wire – 3/4” (1.9 cm)
power supply cord – 1-1/2” (3.8 cm)
* Measured from the lowest point on the underside of countertop. May be reduced to
33-7/8” (86 cm) by removing wheels from dishwasher
** Minimum, measured from narrowest point of opening.
*** May be increased to 6-5/8” (16.6 cm) if height of opening is 34-1/2” (87.6 cm)
at its lowest point.
14
Drain Requirements
air gap
Electrical Requirements
• Use the new drain hose supplied with your dishwasher. If this is
not long enough, use a new drain hose with a maximum length
of 12 feet (3.7 m) that meets all current AHAM/IAPMO test
standards, is resistant to heat and detergent, and fits the 1” (2.5 cm)
drain connector of the dishwasher.
• Connect drain hose to waste tee or disposer inlet above drain trap
in house plumbing and 20” (50.8 cm) minimum above the floor.
It is recommended that the drain hose either be looped up and
securely fastened to the underside of the counter, or be connected to
an air gap.
• Use an air gap if the drain hose is connected to house plumbing
lower than 20” (50.8 cm) above subfloor or floor.
• Use 1/2” minimum I.D. drain line fittings.
Water Supply Requirements
• A hot water line with 20-120 psi (138-862 kPa) water pressure.
• 120°F (49°C) water at dishwasher.
• 3/8” O.D. copper tubing with compression fitting or flexible
stainless steel braided fill line (1/2” minimum plastic tubing is not
recommended).
• A 90° elbow with 3/8” N.P.T. external pipe threads on one end.
Do not solder within 6” (15.2 cm) from water inlet valve.
Contact a qualified electrician.
Assure that the electrical installation is adequate and in conformance
with all national and local codes and ordinances.
You must have:
• 120-volt, 60 Hz, AC-only, 15 or 20 amp., fused electrical supply.
• Copper wire only.
We recommend:
• A time-delay fuse or circuit breaker.
• A separate circuit.
If direct wiring dishwasher:
• Use flexible, armored or non-metallic sheathed, copper wire with
grounding wire that meets the wiring requirements for your home
and local codes and ordinances.
• Use strain relief method provided with house wiring junction
box or install a U.L.-listed/CSA-certified clamp connector to the
house wiring junction box. If using conduit, use a U.L.-listed/CSAcertified conduit connector.
If connecting dishwasher with a power supply cord:
• Use Power Supply Cord Kit (Part No. 4317824) marked for use
with dishwashers. Kit contents include:
– Volex, Inc., UL listed 16 gauge 3 wire power supply cord with 3
prong grounded plug.
– Neer C-500 7/8 inch strain relief.
– 3 wire connectors.
– Part No. 302797 grommet
Follow the kit instructions for installing the power supply cord.
• Power supply cord must plug into a mating three prong, grounded
outlet, located in the cabinet next to the dishwasher opening. Outlet
must meet all local codes and ordinances.
15
Installation Instructions
6" (15.2 cm)
water
line
direct
wire
Electrical Shock Hazard
Electrically ground dishwasher.
Connect ground wire to green ground connector
in terminal box.
Do not use an extension cord.
Failure to follow these instructions can result in
death, fire, or electrical shock.
drain
hose
large
spring-type
clamp
air gap
rubber hose
connector
disposer
inlet
drain trap
drain hose –
cut here if needed
spring or
screw-type
clamps
drain hose
Electrical Shock Hazard
Disconnect electrical power at the fuse box or circuit
breaker box before installing dishwasher.
Failure to do so can result in death or electrical
shock.
1. Disconnect power.
2. Turn off water supply.
Prepare cabinet opening using
existing utility hookups
• Follow the steps in this section if you are installing the dishwasher
in an existing cabinet opening with utility hookups.
• If you are installing the dishwasher in a cabinet opening that does
not have hookups, follow the steps under “Prepare cabinet opening
where there are no existing utility hookups” section.
1. Check that the water
line reaches to the
front left of opening
where the water
connection will be made.
2. Check that the direct
wire reaches to the front
right of opening where
the electrical connection
will be made.
If the water line and the direct wire reach far enough into the
opening, proceed to the next section “Install the drain hose.“ If they
do not reach far enough, follow the steps under “Prepare cabinet
opening where there are no existing utility hookups.”
Install the drain hose
IMPORTANT: Always use a new drain hose even when installing a
new replacement dishwasher.
1. Drill a 1-1/2” (3.8 cm) diameter hole in cabinet wall or floor on
the side of the opening closest to the sink.
2. Connect drain hose to waste tee or waste disposer using one of
the following methods:
• Option 1, Waste disposer – with air gap
• Option 2, No waste disposer – with air gap
• Option 3, Waste disposer – no air gap*
• Option 4, No waste disposer – no air gap*
*an air gap is recommended
Helpful Tip: To reduce the vibration of the hose, keep the hose
away from the floor and the edge of the hole where it passes through
the cabinet.
Option 1:Waste disposer – with air gap:
1. Remove the disposer knockout plug. Cut end of drain hose if
needed (do not cut ribbed section).
2. Attach drain hose to air gap with large spring-type clamp. If the
drain hose was cut, use a 1-1/2” to 2” (3.8 to 5 cm) screw-type
clamp*.
3. Use a rubber hose connector* with spring or screw-type clamps*
to connect air gap to disposer inlet.
This connection must be before the drain trap and at least 20” (50.8
cm) above the floor where dishwasher will be installed.
16
4. Insert drain hose through
hole cut in cabinet to the
front center of opening
where drain connection will
be made.
* Parts available from local plumbing supply stores
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