Health O Meter 499KG User Manual
E112697
UL 60601-1
CSA C22.2 No. 601.1-M90
499KL / 499KG
Waist-High Digital Beam Scale
P/N UM499KL 499KG Rev 20190430_Web
User Instructions
Para ver las instrucciones de uso en español visita www.homscales.com
Pour les instructions de l'utilisateur dans la visite française www.homscales.com
PELSTAR, LLC 9500 West 55th St. McCook, IL 60525-7110 USA www.homscales.com
Health o meter® Professional 499KL
Health o meter® Professional 499KG
© Pelstar, LLC 2019
1
Health o meter® Professional 499KL
Thank you for purchasing this Health o meter® Professional product. Please read this manual
carefully, and keep it for easy reference or training.
Health o meter® Professional 499KG
TABLE OF CONTENTS
Cautions and Warnings ............................................................................................. 3
Specifications for This Scale ..................................................................................... 4
Certifications / Connectivity / Disposal ...................................................................... 5
Assembly Instructions .............................................................................................. 6
Powering the Scale ................................................................................................... 11
Set-Up Instructions .................................................................................................... 12
Operating Instructions ............................................................................................... 13
Assembly Instructions for Optional Height Rod (499KLROD)…………………………16
Height Measurement Instructions .............................................................................. 17
Calibration ................................................................................................................. 19
Troubleshooting ........................................................................................................ 20
Maintenance .............................................................................................................. 21
Warranty .................................................................................................................... 22
Note: This scale has been factory calibrated, and does not
require calibration prior to use.
Please register your scale for warranty coverage at:
www.homscales.com/product-support/technical-support/product-warranty-registration
For User Instructions updates and revisions please go to:
www.homscales.com
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CAUTIONS AND WARNINGS
INTENDED USE
This Health o meter® Professional scale is intended to be used in a professional medical environment by trained
medical staff. This product was designed to weigh patients who are safely positioned and standing on the
platform. Do not modify the product or use it for anything other than its intended purpose.
To prevent patient/caregiver injury or damage to your scale, please follow the instructions in this
user manual very carefully.
Do not exceed the weight capacity specified for this scale.
For accurate weighing, this scale must be placed on a flat, stable surface.
For accurate weighing, verify before each use the proper operation according to the procedure
described in this manual.
Do not use in the presence of flammable or explosive materials.
If the scale becomes damaged, it should not be operated until properly serviced.
Do not transport the scale with a patient or object on the scale.
Do not wheel or pull the scale down stairs, doing so may damage internal parts.
Ensure that the AC adapter and scale do not come in contact with liquids, excessive temperature, or
excessive humidity.
Exercise caution when assembling the scale column so as to not pinch the load cell connector cable.
Patient/caregiver safety
This scale is designed for static weighing of patients only. No scale should be used for patient transfer.
Patient should wear socks or other form of lightweight foot covering during weighing event.
To prevent patient injury, the patient must be attended to throughout the entire weighing event.
Caregivers should ensure that the patient is stable and provide support as needed when getting onto
and off of the scale.
When operating the scale with the AC adapter:
Operate this scale exclusively with the AC adapter provided by Health o meter Professional. Use of an
unspecified adapter will void the warranty, and can pose a serious safety hazard.
For use with AC adapter model ADPT31 (USA or Canada) or ADPT30 (International) (not included)
Prior to using this scale, inspect the AC adapter cord for cracking / fraying, or for broken / bent plug
prongs.
Prior to using this scale, ensure that the AC adapter is plugged into an outlet with the rated voltage
appropriate for operation.
Ensure that the AC outlet is wired to a circuit breaker or other protected power source.
Unplug the AC adapter, and carefully store both the adapter and adapter cord before moving the scale.
Operating this scale at voltages and frequencies other than specified can damage the equipment and
will void the warranty.
When operating the scale with batteries:
If the “LO” indicator activates, replace the batteries or switch to the AC adapter as soon as possible.
When replacing / inserting batteries, be sure to use all new batteries.
This equipment has been tested and found to comply with the EMC limits for the Medical Device Directive
93/42/EEC (EN 55011 Class A and EN 60601-1-2). These limits are designed to provide reasonable
protection against harmful interference in a typical medical installation. The equipment generates, uses
and may radiate radio frequency energy and, if not installed and used in accordance with these
instructions, may cause interference to other devices in the vicinity. There is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference
with other devices, which can be determined by turning the equipment off and on, the user is encouraged
to try to eliminate the interference by one or more of the following measures:
o Reorient or relocate the receiving device.
o Increase the separation between the equipment.
o Plug the equipment into an outlet on a circuit different from that to which the other device(s) is
connected.
o Consult Customer Service or a field service technician for help.
In no event whatsoever shall Pelstar, LLC be liable for damages or injuries arising from or
connected with the assembly, use, or misuse of its products.
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SPECIFICATIONS FOR THIS SCALE
Capacity and Resolution
499KL; 500 lb x 0.2 lb (220 kg x 0.1 kg)
499KG: 220 kg x 0.1 kg
Power Requirements
Adapter Model No. UE15WCP1-090050SPA, Part No.
UE160714HKKK1-P
Health o meter® Professional Model (ADPT30) (Not Included)
Input: 100-240V – 50/60Hz, 500mA
Output: 9.0V - - - 0.5A
Or 6 AA Batteries (included)
Environmental
Operating temperatures: 50°F to 104°F (10°C to 40°C)
Storage temperatures: 32°F to 122°F (0°C to 50°C)
Maximum Humidity: 95% RH
Physical Dimensions
Scale
(Overall Dimensions)
Width: 14-1/8” (359 mm)
Depth: 21-1/8” (537 mm)
Height: 43-1/2” (1105 mm)
Weight: 20 lb (9 kg)
Platform
(Standing Area)
Width: 13-3/4” (349 mm)
Depth: 16-1/2” (419 mm)
Height: 2-3/8” (60 mm)
10C
40C
Temperature range
(10°C to 40°C / 50°F to 104°F)
Attention, Consult Accompanying Documents
Type B Applied Parts
AC to DC power supply
General
The model 499KL / 499KG waist high digital beam scale uses highly sophisticated
microprocessor technology. This precision scale is designed to provide accurate, reliable and
repeatable weight measurements. In addition, each scale is designed to provide the user with
features that make the weighing process simple, fast, and convenient.
This scale uses motion-sensing weighing technology to determine the weight of a moving
patient.
On the 499KL, weight can be displayed in pounds (lb) or in kilograms (kg). On the 499KG
weight is displayed in kilograms only. This scale can be powered using AC adapter (not
included) or by 6 - AA batteries (included).
Scale Specifications
DEFINITION OF SYMBOLS
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CERTIFICATIONS / CONNECTIVITY / DISPOSAL
Pelstar, LLC has been officially certified as the manufacturer
of Health o meter® Professional medical devices. The Pelstar,
LLC quality assurance system covers the development,
production, sales and service of medical scales and
measuring systems.
This product is tested to and meets the requirements of:
1. UL60601-1 First Edition: Safety for Medical Electrical
Equipment
2. CSA C22.2 No. 601-1 M90: Medical Electrical Equipment
Certification Descriptions
Health o meter® Professional scales are manufactured in FDA-registered factories.
Scale Connectivity Information
For reliable transmission of weight data, this scale is designed to connect to a computer,
monitor, or other electronic data device via Health o meter® Professional Connectivity Solutions.
This connectivity helps minimize transcription errors when recording patient data. For further
information regarding how to connect this scale to other electronic devices, please contact
Health o meter® Professional Scales Technical Support at 800-638-3722 or visit
www.homscales.com/innovations/connectivity.
Scale Disposal
This Health o meter® Professional scale must be disposed of properly as electronic waste.
Follow the national, regional or local regulations that apply to you for disposal of electronic
waste or batteries. Do not dispose of this device in the domestic waste stream.
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ASSEMBLY INSTRUCTIONS
Before Assembly
Each 499KL / 499KG waist high digital beam scale is shipped disassembled in one carton.
Carefully inspect the carton for shipping damage before unpacking. If damage is found, contact
your shipper or a Health o meter® Professional representative immediately at 1-800-815-6615.
Claims must be filed with the shipper as soon as possible after receipt of the package. The
following information details what you will find inside the main carton as you unpack the parts for
assembly.
To prevent scratching any components, carefully remove each assembly from the carton and
unwrap the packing materials. Set the carton aside for storage. To avoid damaging the scale
parts when unpacking, do not use a box cutter, knife, scissors, or any sharp object to open the
protective inner packaging.
Parts List
Carton
(1) Scale platform (C)
(1) Upper column w/ display assembly (Column A)
(1) Lower column (Column B)
(6) AA batteries
(1) User instructions
Tools Required
Phillips head screwdriver (not included)
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ASSEMBLY INSTRUCTIONS (CONTINUED)
1. Carefully remove the scale
platform and columns A and B
from the carton. Place the
scale platform and columns on
a flat, level, and dry surface
Remove the 4 column
mounting screws and washers
from the bottom of column B
and set aside for assembly
step 7.
2. Remove the black bracket
from scale platform C. Read
the “Attention” label then
remove it from the bracket.
Place the bracket on the
bottom of Column B with the
adapter jack arrow sticker
pointing towards the bottom of
the column.
Screws and washers
Column B
Column B
Bracket
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ASSEMBLY INSTRUCTIONS (CONTINUED)
3. Locate the load cell connector
cable inside column A. While
holding column B, slide the
cable through the center
opening at the top of column
B. Push the cable all the way
through Column B until the
plug reaches the bottom of the
column.
4. Align column A and column B.
Notches are located at the
bottom of column A and the
top of column B. Snap the
locking tab into place. Ensure
that the locking tab is locked
securely into place. Note:
When aligning and locking
the columns, use caution
not to pinch the load cell
connector cable.
Column B
(top)
Column B
(top)
Column A
(bottom)
Load cell
connector
cable
Column B
(bottom)
Load cell
connector
cable
Notches
Column B
(top)
Column A
(bottom)
Locking tab
Locked position
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ASSEMBLY INSTRUCTIONS (CONTINUED)
5. Place scale platform C on its
side and place Column B on its
side, perpendicular to the
platform. The front of the
display head on Column A
should be facing forward and
above scale platform C.
6. Carefully pull the cable
connector from the bottom of
Column B and plug into the RJ
jack on scale platform C.
Caution: Once connected,
keep a firm grip on the
columns to ensure the load
cell connector cable is not
pulled out from the RJ jack.
This cable connects the load
cells to the display head and
must be entirely plugged in
for the scale to function
properly.
Column B
(top)
Column B
(top)
RJ Jack
Column B
Column A
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ASSEMBLY INSTRUCTIONS (CONTINUED)
7. Position and secure the
connected columns A and B to
scale platform C. Locate the 4
column mounting screws
previously removed in step 2.
Ensure that washers are
located between the screw
heads and the scale platform
C screw holes. Insert the 4
screws through the bottom of
scale platform C screw holes
and into Column B. Using a
Phillips head screwdriver,
tighten the screws to secure
Column B to the base of
platform C.
Column B
(top)
Column B
(top)
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POWERING THE SCALE
Display assembly
Battery cover
Locking tab
Powering the Scale – Inserting Batteries
1. With a Phillips head screwdriver remove the screw from the battery compartment cover
located on the back of the display. Remove the battery cover by pressing downward on the
locking tab.
2. Replace or install 6 new AA batteries. Health o meter® Professional recommends using an
alkaline or lithium battery, rated for 130°F (54°C) operation. Do not use zinc-carbon
batteries.
3. Re-attach the battery cover to the display assembly.
4. Ensure all objects are removed from the scale’s platform, and then press the ON/OFF button
to turn the scale on. The display will show “Start”, then “0.0” LB. LB (Pounds) is the default
weight measuring unit upon initial set-up/assembly. Press the LB/KG button to select your
desired weight mode (LB or KG). (499KL only)
Note: The battery icon on the display does not indicate battery life. The battery icon simply
indicates that batteries are being used as the power source.
Note: If the set up procedure fails, refer to the troubleshooting instructions. If the problem is not
corrected, contact Health o meter Professional Scales Customer Service at 1-800-815-6615.
Note: If “Lo” appears on the display, it indicates that the battery power is low. It does NOT
indicate a problem with the weight measurement.
Warning: If the scale will not be used for some time, remove the batteries to avoid a
safety hazard. Disposal of batteries must be performed in accordance with the prevailing
national, regional or local regulations that apply to you.
Optional AC Adapter
1. Connect the AC adapter (not included) into the adapter jack on the scale platform C.
Warning: To avoid a safety hazard, use only a Health o meter® Professional AC adapter.
2. Plug the scale’s AC adapter into the power source.
3. When the AC adapter is disconnected from the scale, the scale will switch to battery power if
Caution: Always plug the AC adapter into the scale first, then into the power source/wall outlet.
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batteries are installed.
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SET UP INSTRUCTIONS
Auto-Off Function
As an energy saving feature, the scale will automatically turn off after 2 minutes of inactivity. By
default, this function is enabled. Note: The scale will not auto-off if a weight is held on the
display. Press HOLD/RELEASE to release the held weight.
Disable Auto-Off
1. While the scale is turned off, press and hold the HOLD/RELEASE button.
2. While holding the HOLD/RELEASE button, press the ON/OFF button to turn the scale on.
3. “START” will briefly appear on the display followed by “AOF=0”.
4. Auto-off is now disabled and the scale will remain on until the scale is manually turned off.
Enable Auto-Off
1. While the scale is turned off, press and hold the HOLD/RELEASE button.
2. While holding the HOLD/RELEASE button, press the ON/OFF button to turn the scale on.
3. “START” will briefly appear on the display followed by “AOF=1”.
4. Auto-off is now enabled.
To Change Weight Measuring Unit LB to KG/KG to LB (499KL Only)
Note: LB (Pounds) is the default weight measuring unit upon initial set-up/assembly.
1. Press the ON/OFF button to turn the scale on.
2. Wait for “0.0” LB or “0.0” KG to appear on the display.
3. Press the LB/KG button to choose between LB or KG.
Note: The scale will always default to the unit last used even after it has been powered off and
back on again. To lock the scale in a weight measuring unit follow the instructions below.
LB/KG Lock Out (499KL Only)
The weight measuring unit can be locked to only measure in KG or LB.
KG Lock Instructions (499KL Only)
1. Press the ON/OFF button to turn the scale on. Wait for “0.0” to appear on the display.
2. Press and hold the LB/KG button so the KG icon is displayed and continue holding the
LB/KG button for approximately 10 seconds.
3. When the KG icon flashes, release the LB/KG button. The KG weight measuring unit is now
locked and will remain locked even if the scale is turned off.
LB Lock Instructions (499KL Only)
Note: To lock in LB weight mode, you must follow the instructions above to lock in KG weight
mode first.
1. Once the scale is locked in KG mode, press and hold the LB/KG button for approximately
10 seconds until the LB icon flashes.
2. When the LB icon flashes, release the LB/KG button. The LB weight measuring unit is now
locked and will remain locked even if the scale is turned off.
Disabling LB/KG Lock Out (499KL Only)
Note: If your scale is locked in KG mode, you must first follow the instructions above to lock into
LB mode, and then begin the disabling instructions below.
1. Press the ON/OFF button to turn the scale on. Wait for “0.0” to appear on the display.
2. Press and hold the LB/KG button until LB and KG icons both flash. When LB and KG are
flashing, release the LB/KG button. The weight measuring unit is now unlocked; pressing
the LB/KG button will allow user to toggle between LB and KG.
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OPERATING INSTRUCTIONS
Function
Description
ON/OFF
Turns scale on and off.
ZERO
Zeroes or tares the scale prior to a weighing.
HOLD/RELEASE
Holds the weight value of the patient on the display until the button is
pressed again to clear the value.
BMI
Prompts entry of height data to calculate patient’s Body Mass Index
(BMI).
LB/KG
Toggles between pounds (LB) and kilograms (KG). (499KL only)
CLEAR
Clears the incorrect height input when in BMI mode.
UP▲
Increases height input (0.5 in / 0.5 cm increments)
DOWN▼
Decreases height input (0.5 in / 0.5 cm increments)
ENTER
Accepts height value in BMI mode.
Keypad
(Note: there is no LB/KG button on the 499KG)
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OPERATING INSTRUCTIONS (CONTINUED)
Weighing a Patient
Note: When this scale is turned on, it will always default to the settings and units last used (LB
or KG).
1. With all weight off the scale, press the ON/OFF button to turn on the scale.
2. “StArt” will briefly appear on the display, followed by “0.0” LB or “0.0” KG.
3. Assist the patient onto the scale. The scale will begin to display weight information. When a
stable weight is determined, “LOCK” will appear along with the patient’s weight. Depending
on the movement of the patient on the scale, it may take several seconds for the scale to
lock onto the weight.
Caution: To prevent patient injury, the patient must be attended throughout the entire
weighing event.
4. The weight may be held on the display by pressing the HOLD/RELEASE button. To
release, press the HOLD/RELEASE button again. Note: The scale will not auto-off if a
weight is held on the display.
5. After the weight measurement has been taken, have the patient step off the scale.
6. Press the ON/OFF button to turn the scale off.
Zero Function
Zeroes the scale prior to a weight measurement. The ZERO button is also used in the Tare
function outlined below.
Tare Function
When using this scale, the weight of an object, such as a portable oxygen tank, can be
subtracted from the total weight in order to determine the weight of the patient alone.
1. With all weight off the scale, press the ON/OFF button to turn on the scale.
2. “StArt” will briefly appear on the display, followed by “0.0” LB or “0.0” KG.
3. Place the object on the scale. The display will show a value for the object’s weight. The
minimum weight that can be tared is 5 lb / 2.27 kg. Note: The scale must lock onto a weight
before it can be tared.
4. Press the ZERO button. The word “TARE” will appear on the display, followed by “0.0” LB
or “0.0” KG.
5. Keep the object on the platform, and have the patient to step onto the scale. The scale will
automatically deduct the weight of the object and only display the patient’s weight.
6. When you remove the item from the platform, “under” will be temporarily displayed and then
the display will return to “0.0” LB or KG.
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OPERATING INSTRUCTIONS (CONTINUED)
BMI Function
Body Mass Index (BMI) is a ratio between a person’s weight and height and interpreted as a
BMI score. This BMI score is then used as a tool to categorize a patient as underweight, normal,
overweight, obese or morbidly obese.
Note: The scale will not calculate BMI for a patient that is 24 pounds (12 kg) or less.
Note: If a height is not entered for the patient within 30 seconds of pressing the BMI button and
no weight is on the platform, the scale will return to the normal weighing mode.
1. With all weight off the scale, press the ON/OFF button to turn on the scale.
2. “StArt” will briefly appear on the display, followed by “0.0” LB or “0.0” KG.
3. Assist the patient onto the scale. The scale will begin to display weight information. When a
stable weight is determined, “LOCK” will appear along with the patient’s weight. Depending
on the movement of the patient on the scale, it may take several seconds for the scale to
lock onto the weight.
4. After obtaining the patient’s weight and with the patient remaining on the scale, press the
BMI button.
5. The display will show 65.0” (in LB mode) or 150.0 cm (in KG mode). Use the keypad ▲ and
▼ buttons to enter the patient’s height in inches if weighing in LB or centimeters if weighing
in KG.
6. Once height is keyed in, press the ENTER button.
7. The display will show the patient’s BMI.
8. Press the CLEAR button to return to the weighing mode.
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ASSEMBLY INSTRUCTIONS FOR OPTIONAL HEIGHT
ROD (499KLROD)
Note: These instructions are for mounting the optional height rod (499KLROD) to the
499KL / 499KG scale. A height rod is not included with the 499KL / 499KG scale and can
be purchased separately as item # 499KLROD.
Mounting 499KLROD
1. Remove the 2 plastic screw covers on the
pillar of the scale.
2. Insert the enclosed screws into the holes on
the pillar.
3. Position the large keyhole slots on the height
rod over each screw head. When positioned
correctly over both screws, gently slide the
499KLROD all the way down, in order to
secure the keyhole locks.
4. Tighten the screws with the enclosed wrench
(wrench is provided with the 499KLROD).
An open-ended wrench can be used to
tighten screws as well.
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HEIGHT MEASUREMENT INSTRUCTIONS
1. With the headpiece in the folded down
position, slide the headpiece up or down to
the estimated height of the patient. Then
raise the headpiece into its horizontal
position.
To lower height rod below 46 ⅜”, push the tab
at the top of the height rod and gently lower the
headpiece.
2. Ensure that the patient’s posture is upright,
and that the patient’s head is straight and
level. Slide the headpiece down until it rests
on the patient’s head.
3. Determine the patient’s height by reading
the value on the measuring strip nearest to
the line on the indicator, as shown on the
next page.
Push tab inward to
lower height rod
below 46 ⅜”
Note: These instructions are for measuring height using the optional height rod. A height
rod is not included with the scale and can be purchased separately as item # 499KLROD.
WARNING: Use caution when sliding height rod up and down. The rod should move
smoothly. Fold headpiece down when not in use.
Note: A patient needs to be a minimum of 23-5/8” (60 cm) in height.
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HEIGHT MEASUREMENT INSTRUCTIONS
Below 46 3/8”Height Rod
Height Rod Extended Above 46 3/8”
Cm read: 176 cm +
0.2 cm = 176.2 cm
Cm read: 105 cm +
0.2 cm = 105.2 cm
Inches read: 41” +
3/8” = 41 3/8”
Inches read: 69” +
3/8” = 69 3/8”
Headpiece
Indicator
Indicator
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CALIBRATION
ACTION
DISPLAY
SHOWS
With the scale off, press and hold the LB/KG button (499KL) or the
blank blue button (499KG) and ZERO buttons at the same time, then
press the ON/OFF button to turn on the scale. Release all three
buttons when “CAL” appears on the display. Numbers will appear
indicating that you can begin calibration.
“CAL” followed by
numbers
When calibration numbers stabilize, press the ZERO button. “C-100”
(for LB mode) or “C-40” (for KG mode) will flash on the display,
followed by “0”or “1”.
Numbers followed
by “C-100” (LB
mode) or
“C-40” (KG mode)
then “0” or “1”.
Place 100 lbs or 40 kg on the scale. Numbers will appear on the
display. When calibration numbers stabilize, press the ZERO button.
“C-200” (for LB mode) or “C-80” (for KG mode) will appear on the
display, followed by “0” or “1”.
Numbers followed
by “C-200” (LB
mode) or
“C-80” (KG
mode) then “0” or
“1”.
Place an additional 100 lbs or 40 kg on the scale, for a total of 200 lbs
or 80 kg. Numbers will appear on the display. When calibration
numbers stabilize, press the ZERO button. “C-300” (for LB mode) or
“C-120” (for KG mode) will appear on the display, followed by “0” or
“1”.
Numbers followed
by “C-300” (LB
mode) or
“C-120” (KG
mode) then “0”
or “1”.
Place an additional 100 lbs or 40 kg on the scale, for a total of 300 lbs
or 120 kg. Numbers will appear on the display. When calibration
numbers stabilize, press the ZERO button. “END” will appear on the
display, followed by “OFF”. The scale will automatically shut off.
Numbers followed
by “END” then
“OFF”
This scale has been factory calibrated, and does not require calibration prior to
use. If required, the scale can be calibrated. Calibration of your scale is performed
using kilograms (KG) or pounds (LB), according to the units of measure used upon
entering into the calibration path. When calibrating in pounds, a total of 300 lbs is
required, applied in increments of 100 lb, 200 lb and 300 lb. If calibrating in kilograms, a
total of 120 kg is required, applied in increments of 40 kg, 80 kg and 120 kg.
THE 499KG CAN ONLY BE CALIBRATED IN KILOGRAMS.
Note: Only weights certified and traceable to national standards should be used
for calibration procedures.
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TROUBLESHOOTING
Symptom
Possible Cause
Corrective Action
Scale does not turn on
1. Dead battery
2. Faulty electrical outlet
3. Bad power supply
1. Replace batteries
2. Use a different outlet
3. Replace AC adapter
Questionable weight or
the scale does not zero
1. External object interfering
with the scale
1. Remove interfering object
from the scale
2. The display did not show
“0.0” before weighing
2. Ask the patient to get off the
scale, zero the scale and begin
weighing process again
3. Scale is not placed on a
level floor
3. Place the scale on a level floor
and begin weighing process
again
4. Scale is out of calibration
4. Check weight with known
weight value
Weighing is performed but
the weighing process takes
too long and the weight
does not lock on the display
The patient is not standing
still
Ask the patient to stand still
The display shows “Over”
message
The load on the scale
exceeds the capacity
(500 lb / 220 kg)
Remove the excess weight and
use the scale according to its
limits
The display shows
“Lo” message
The batteries are depleted
Replace batteries according to
instructions
Scale turns on but will not
register a weight reading
Load cell connector cable is
not plugged in
Refer to the instructions below to
inspect the load cell cable.
2. Inspect the load cell connector cable to ensure
it is completely plugged into the RJ jack. If cable
was plugged in, unplug and plug in again until it
clicks into place. After checking connection,
replace door at the back of the platform base.
Load Cell Cable
Connected
Load Cell Cable
Not Connected
1. Using a Phillips screwdriver, remove
the door at the back of the platform base.
Troubleshooting
Before contacting service personnel, refer to the following instructions to check and correct any
failures.
Inspecting the Load Cell Cable
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MAINTENANCE
Part #
Description
500KLKEYPAD
Keypad overlay
80-00682
Keypad overlay for 499KG
499KLROD
Optional Height rod
500KLWHEELS
Set of 2 wheels
500KLFOOT
Foot for base
500KLMAT
Replacement mat for platform
BATTDOOR500
Battery compartment door
500KLPILLARFOOT
Foot for pillar
ADPT31
Power adapter
Maintenance
The following pages provide instructions for maintenance, cleaning, calibrating, and
troubleshooting for the 499KL / 499KG scale. Maintenance operations other than those
described in this manual should be performed by qualified service personnel.
Caution: Before first use, or after long periods of non-use, check the scale for proper
operation and function. If the scale does not operate correctly, refer to qualified service
personnel.
1. Check overall appearance of the scale for any obvious damage, wear, and tear.
2. Inspect the AC adapter cord for cracking or fraying, or for broken/bent prongs.
Note: This scale is an extremely sensitive weighing device. Items such as clothing or towels
placed or dropped on the scale may cause a scale to activate. In order to prevent battery
depletion, do not store or leave anything on the scale.
Cleaning and Disinfecting
Proper care and cleaning is essential to ensure a long life of accurate and effective weighing.
1. Health o meter® Professional recommends using one of the following solutions on a soft
cloth or disposable wipe:
● mild soap and water solution
● 70% isopropyl alcohol
● solution with 1-5% hydrogen peroxide concentration
After cleaning/disinfecting, wipe with a cloth dampened with water and then with a clean dry
cloth. To avoid residue build-up or damp surfaces, ensure all scale parts are completely dry
after cleaning.
2. Never use rough or abrasive materials to clean the scale, as these will damage the scale’s
finish.
3. Do not submerge the scale in water or any other liquid.
4. Do not pour or spray fluids directly on the scale.
Replacement Parts
Parts may be available if a piece of the scale needs to be replaced. Contact
Health o meter® Professional Scales Customer Service at 1-800-815-6615 to inquire about
the availability of these replacement parts.
P/N UM499KL 499KG Rev 20190430_Web
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